Page 1

Open Training Programmes January - December 2019

The Leading International Management Development provider in Europe, Middle East and Africa. Copenhagen Dublin London

Amsterdam

Berlin

Brussels Frankfurt Paris Basel Geneva

Madrid

Warsaw

Prague Munich Zurich

Vienna Budapest

Milan

Barcelona

Istanbul

Training in Key Management Skills including: Mini MBA, Agility & Change Management, People Management, Leadership, Communication, Strateg y, Project Management and Business Skills (HR, Finance, Marketing, Sales, etc.) and more‌ Leading

Self

Leading

Others

Leading

Business


Table of Contents

Who is Management Centre Europe? . . . . . . . . . . . . . . . . . . . . . . . 04 MCE’s International Management Development Services . . . . . . . . . 05 MCE’s Programmes are Practical, Hands-On and Business Focussed . . 06 MCE’s Internationally Experienced Faculty . . . . . . . . . . . . . . . . 08

Influence and Negotiation Skills 5ƟʶƟȊȲɝǨȢNJÚƟɧɷȲȢŔȊwȢ˪ʙƟȢƂƟŔȢƌwȜɝŔƂʄ. . . . . . . . . . . . . . . . . . . 30 Getting Results Without Authority . . . . . . . . . . . . . . . . . . . . . . . . . 31 Negotiating to Win . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

MCE’s Corporate Club . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 09

MCE's Presence in Key European Cities for Open Training Programmes . 14

Executive Assistants & Administrative Professionals

MCE’s Business Breakfasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

The Professional Executive Assistant . . . . . . . . . . . . . . . . . . . . . . . 33

MCE's 3 Leadership Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

,ȲȜȜʙȢǨƂŔʄǨȲȢŔȢƌwȢ˪ʙƟȢƂƟLJȲɧD˂ƟƂʙʄǨʶƟɷɷǨɷʄŔȢʄɷ. . . . . . . . . . 34

MCE's Customized Learning Solutions . . . . . . . . . . . . . . . . . . . . . . 10

Management Skills for Administrative Professionals . . . . . . . . . . . . 35 Partnering with Your Boss:

Strategic Skills for Administrative Professionals . . . . . . . . . . . . . . . . . . . . 36

Leading Self: Training Programmes List . . . . . . . . . . . . . . . . . . . . . 18

Communication Skills Communicating Up, Down and Across the Organization . . . . . . . . . 19

Women in Business: Training Programmes List . . . . . . . . . . . . . . 37

Communicating to Your Senior Management and Key Stakeholders . . . 20 How to Communicate with Diplomacy, Tact and Credibility . . . . . . . 21

Women in Business

žŔȢŔNJǨȢNJ,ȲȢ˪ǨƂʄ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Assertiveness Training for Women in Business . . . . . . . . . . . . . . . . 38

Effective Presentation Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Executive Presence for Women . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Effective Executive Speaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Leadership Development for Women . . . . . . . . . . . . . . . . . . . . . . . 40

Analytical & Thinking Skills Developing Your Analytical Skills . . . . . . . . . . . . . . . . . . . . . . . . . 25 Creative Thinking in Business . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Critical Thinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Strategic Thinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Leading Others: Training Programmes List . . . . . . . . . . . . . . . . . . . 41

People Management Skills Successfully Managing People . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Managing People in an International Environment . . . . . . . . . . . . . 43

Time Management Time Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

2

Management Skills for New Managers . . . . . . . . . . . . . . . . . . . . . . 44


Table of Contents

Leadership Skills

Customer Centricity

Preparing for Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Design Thinking:

A Customer-Centric Process for Rapid Innovation . . . . . . . . . . . . . . . . . . 64

Developing Executive Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . 46 The Voice of Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Leading with Emotional Intelligence . . . . . . . . . . . . . . . . . . . . . . . 48 Leading Virtual Teams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Advanced Leadership Programme . . . . . . . . . . . . . . . . . . . . . . . . . 50 Strategic Leadership for Senior Managers . . . . . . . . . . . . . . . . . . . 51 Leading in a VUCA World . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Project Management Essentials of Project Management for the Non-Project Manager . . . . 65 Successful Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Project Management Excellence: The Complete Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Finance

Agility Management

Business Finance for Non-Financial Managers . . . . . . . . . . . . . . . . 68

Managing Chaos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

The Strategic Controller:

Strategic Agility and Resilience Winning Strategies for Leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Leading Disruptive Change and Innovation Your Plan for Breakthrough Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Adding Value to Your Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Financial Excellence:

Create Value in Your Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Marketing B2B Marketing Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Successful Product Management . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Leading Business: Training Programmes List . . . . . . . . . . . . . . . . . . 56

Powerful Value Propositions in B2B Markets . . . . . . . . . . . . . . . . . . 73

Mini MBA

Sales

5-Day Mini MBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Sales Management for the Newly Appointed Sales Manager . . . . . . . 74

5-Day Mini MBA for the Chemical Industry. . . . . . . . . . . . 58

Successful Selling Techniques for the New or Prospective Salesperson . 75

5-Day Mini MBA for the Medical Devices Industry. . . . . . . . . . . 59 5-Day Mini MBA Mining Industry. . . . . . . . . . . . . . . . . . . 60

Human Resources

5-Day Mini MBA Oil & Gas Industry. . . . . . . . . . . . . . . . . . . .61

Talent Management Goes Agile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

5-Day Mini MBA for the Pharma and Biotech Industry. . . . . . . . . . . 62 Training Programmes Calendar 2019 . . . . . . . . . . . . . . . . . . . . . . . . 77

Business Strategy Business Strategy & Planning for Managers . . . . . . . . . . . . . . . . . . 63

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

3


Who is

Management Centre Europe? Management Centre Europe (MCE) is the leading provider of International Management Development in Europe, Middle East and Africa. Founded in 1961, MCE is part of the American Management Association’s (AMA) Global Network. So, MCE’s training and development solutions are available wherever you are.

Canada

United States

Europe - Middle East - Africa

China

ɽǫŔ࢛áŔƃǫ˪ƃ

Latin America

MCE has supported the development of more than 400,000 managers in thousands of international companies and organizations through our Open Training Programmes and Customized Learning Solutions (InCompany Training). MCE’s solutions cover the key areas of Leadership, Management and Business Acumen delivered by MCE’s Faculty who are all experienced business people from diverse industries including pharmaceutical, telecommunications, banking, manufacturing and more.

Find your Destination

Visit mce.euŔȢƌ˩Ȣƌ˃ȲʙɧȢƟ˂ʄȜŔȢŔNJƟȜƟȢʄƌƟʶƟȊȲɝȜƟȢʄƌƟɷʄǨȢŔʄǨȲȢ


What does MCE do?

MCE’s International Management Development Services

Open Training Programmes For Individuals throughout the organization or company: 50+ programmes covering essential leadership, management and business acumen skills Delivered in more than 15 cities across the EMEA region Faculty with extensive international business experience across industries Pragmatic, hands-on and practical approach to learning Classroom based with real case studies International focus Corporate Learning Passes available to make your training budgets go even further

Customized Learning Solutions

Page 6

For Teams, Departments, Divisions, Companies or International Groups: 1,700 clients across EMEA and across all industries since 1961 From lightly tailored to highly customized Focused on your company’s needs MCE Faculty with extensive international business experience across industries Pragmatic, hands-on and practical approach Combining the best of classroom and digital learning Delivered regionally or globally and always with an international focus

Check out our Learning Solutions

mce.eu


MCE’s Programmes are

Practical, Hands-On & Business Focussed Your people play a key role in getting the business results you need in this changing world. Your strategy and focus are probably changing constantly and today, companies need their employees to be able to make decisions that support it all the time. So, whether it is an open training programme, an off-the-shelf solution or a customized learning solution, all of MCE’s programmes focus on business. Our programmes are practical, with real case studies, role plays and feedback from peers and from MCE’s Faculty.

How does MCE get results? MCE takes a solid and practical approach to helping you cope with change, implement your strategy and develop yourself or your managers. We talk straight, we don’t try to re-think your business strategy and instead, we fully tap on your market experience and corporate knowledge.

Telling people what to do doesn’t work anymore When faced with the speed and complexity of modern business life, it can be tempting to stick to the old ways of telling people what and how to do it. Successful organizations have left behind command-and-control styles of leadership and instead, organizations foster intellectual capital and expect their employees to come up with innovative solutions (knowledge economy). To respond to customer needs, people increasingly must plan their own work and make their own decisions. Leaders should encourage this behaviour ensuring that it remains focused ȶȥʋǠơɭǫnjǠʋȶŹǿơƃʋǫʽơɽࡳ

The MCE Leadership Model

understand and buy into the strategy and customer value proposition (CVP) – and fully back it with their actions. That’s what strategy alignment means. The MCE Leadership Model will help you understand the basic behaviours of your organization, so you can align it to any CVP or strategy. The model includes six dimensions that drive the attitudes and behaviours of people in any organization. These dimensions form a system in which they are interdependent and interact with each other. With strategy, everything is interconnected. Your strategy needs to be clear and so you need to understand how it impacts every part of your company as well as which skills and behaviours each employee needs to carry out their role and back up your strategy.

People need to make their own decisions. But they must also

Customer Value Proposition Why should customers buy from us?

6

Strategy Commitment

Culture

Behaviour of Leaders

What does the strategy mean for me ŔȥƎȟˊǿȶŹࡴĭǠŔʋŔȟzƃȶȟȟǫʋʋǫȥnjʋȶࡴ

What are our values, and how do we do things around here?

How do my leaders enable and support ȟơʋȶƎȶʋǠơǿȶŹʋǠơˊơˉɢơƃʋljɭȶȟȟơࡴ

Performance Metrics

Processes & Structure

ĭǫȍȍzŹơơʽŔȍʠŔʋơƎŔȥƎɭơˁŔɭƎơƎǫȥ function of our customer value proposition?

Do the processes / structure support our strategry / customer value proposition?


MCE’s International Management Development MCE helps you get results by: Challenging

We Do

It’s about you: You are the most important part of the solution. We work with you and leverage ˊȶʠɭơˉɢơɭǫơȥƃơʋȶ˪ȥƎʋǠơŔȥɽˁơɭɽŔȥƎ develop the skills you need. It’s in your face: We don’t leave you in your comfort zone, avoid awkward issues or give up ˁǠơȥǫʋnjơʋɽƎǫlj˪ƃʠȍʋࡳĭơȇȥȶˁŹʠɽǫȥơɽɽǫɽ Ǝǫlj˪ƃʠȍʋŔȥƎˁơŔɭơŹʠɽǫȥơɽɽɢơȶɢȍơ࡬ǿʠɽʋȍǫȇơyou.

Connecting Across traditional boundaries: We help break down management barriers to facilitate communication and increase levels of true customer satisfaction and help you (or your teams) get ready for change in your organization. With experienced faculty: MCE’s faculty are successful and senior business executives who understand your challenges and your business.

Creating

Use our experience and expertise to help you implement your strategy Challenge – and event confront – you to get the best results for you Recognize your experience and combine it with ʋǠơȍŔʋơɽʋȟŔȥŔnjơȟơȥʋʋǠǫȥȇǫȥnjʋȶ˪ȥƎʋǠơ best solution for you Our faculty members have all worked at senior management and board levels – they work with you We help you create your own best practices

We Don’t Support management silos

What works for you: We don’t pump you full of academic theories and irrelevant case studies, we focus on you and your needs. You won’t have to listen to a professor or consultant tell you about standard theories. MCE’s Faculty works with you to create the right solution for you. YOUR best practice:¶ȥơɽǫ˖ơƎȶơɽȥࢬʋ˪ʋŔȍȍࡳ Someone else’s “best practice” is unlikely to be your competitive advantage.

+32 (0)2 543 21 20

Work to improve communications across boundaries

www.mce.eu

info@mce.eu

Tell you what your strategy should be Leave you in your comfort zone Pump you full of academic theories and old case studies Lecture at you Force other people’s best practices on you

7


MCE’s Internationally Experienced Faculty:

The Voice of Experience In business, the voice of experience counts for more than the latest management theories. MCE is not a business school, so we don’t have “lecturers”. We are ȥȶʋŔɽʋɭŔʋơnjˊƎơ˪ȥǫʋǫȶȥ consulting company, so we don’t have lots of junior consultants on our books. We are a business experience and insights-based company. We focus on the people issues related to change and getting the strategy done. We have a core team of successful managers and leaders from the real world of business. Our business professionals are great facilitators. They are skilled at sharing their knowledge in a group learning experience. They also know how to listen to your business needs and include them in your international management development.

More than 20 years corporate experience: Each MCE faculty has more than 20 years of recent senior-level business experience. Some of them come from top leadership positions in global companies. Others are from senior positions in functional areas such as Finance, Supply Chain Management or IT. They all know

8

what works and what doesn’t work in the real world of business. All of them have practiced what they preach. They know from their experience about the need for alignment between people and processes in implementing strategy. They know how to break through the barriers that management silos create in many companies.

exploration and production including oil and gas. There are former executives from ȟŔɭȇơʋǫȥnj࡬ɽŔȍơɽ࡬˪ȥŔȥƃơ࡬z-þ࡬ supply chain, production, HR and many other business specialties.

Working with people from other countries and cultures: When the members of your team come from more than one ƃȶʠȥʋɭˊ࡬ˊȶʠȟŔˊ˪ȥƎŔȥơˉʋɭŔ level of challenge in working with them. Based on their experience working in countries around the world, MCE’s international faculty can help you:

Many different industries and sectors: Professionally, MCE Faculty come from a wide range of industries and business sectors. Their deep knowledge of business comes from years of experience in all parts of the economy. Some come from the pharmaceutical and healthcare industries. There are experts in B2B and B2C Markets. Others are from basic industries such as mining, metals and manufacturing. Still others have decades of experience in banking, telecommunications and energy

Create positive working relations with people from other countries and cultures Work toward your goals in foreign and unfamiliar settings Become more aware of risks and opportunities in working with many nationalities The MCE’s Faculty invite everyone to share their experiences and learn from each other. This exchange of ideas is a key aspect of MCE’s approach to developing global executives.


MCE Corporate Club Make your training budgets go even further Management Centre Europe (MCE) is pleased to announce the new MCE Corporate Club that can help you support your learning and development strategy.

Get free registrations on any MCE Open Training Programme Receive free invitations to international business breakfasts Access business focused webinars Get price reductions on all MCE Training Programmes and more‌

For more information

mce.eu/corporate-club


MCE’s

Customized Learning Solutions Dealing with constant change is not easy and continuously adapting your strategy and focus is a challenge for nearly everyone and not least your teams and departments.

So now, you have your new and adapting strategy… so, how do you really make it happen? At MCE we develop your people to get your strategy done in a time of change. We do not tell you what your strategy should be or what processes you should use. Instead, we work with you to “make things happen” in your company. We believe that international management development in the three key areas of leadership, management and business skills are crucial to making things happen.

10


How MCE works with

its Clients õȲNJƟʄǝƟɧʺǨʄǝ˃ȲʙʺƟʄŔȄƟʄǝƟLJȲȊȊȲʺǨȢNJɷǨ˂ɷʄƟɝɷ

01

Understanding the situation at your company

Before we begin to work with you on the right solution for you and your company, we talk to your senior management and line management. To put the right solution together we try to fully understand: The business environment in which your company operates. What is happening in the market? What are the key trends? How is change effecting you daily, weekly, monthly…. Your organization itself and its particular strategy. How is your company set up? What is your customer value proposition, and do you deliver it? The processes and procedures currently in place. How does each department work? How does one department work with another, and how do they communicate? The people issues related to implementing your strategy. Does everyone understand and “buy-in” to the strategy? What works and what doesn’t work, and why is that the case?

02

Analysing what your Company needs

Once we understand who you are and the environment in which you operate, we: Interview key people in your company, in particular line managers, ʋȶ˪ȥƎȶʠʋˁǠŔʋǫɽɭơŔȍȍˊǠŔɢɢơȥǫȥnjŔȥƎˁǠŔʋƃǠŔȥnjơȟơŔȥɽljȶɭ them. Look outside of your company for external advice from people who have dealt with challenges just like yours and understand your business. Use measurement tools that show how willing and able your people are to implement your chosen strategy and to adapt to change.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

11


03

Deciding on the right Customized Learning Solution for your Company

Based on our interactions, calls and meetings to understand and analyse your needs, we then suggest: The type of management development that we ʋǠǫȥȇˁȶʠȍƎŹơȥơ˪ʋˊȶʠɭƃȶȟɢŔȥˊ࡬ŔȥƎˁǠȶˁơ think should take part Other activities to expand the knowledge and develop the skills of your people We then discuss the proposal with you to make sure that it is really right for you. We review it together and adjust it if necessary. We want to be sure that all stakeholders are on the “same page”, and that our proposed customized learning solution will help your organization move forward in the right direction to get results.

04

Development of the solution for your Company

We work with you to develop a Customized Learning Solution just for you. Your input is vital as a key part of the solution deals with the challenges that you face as a company and how these challenges can be overcome. In many cases, the solution involves a management development programme.

05

Implementation of the Solution for your Company

MCE’s activities and programmes are very interactive and practical. They are hands-on, and results driven. Small groups mean that each participant receives individual attention. MCE’s Customized Learning Solutions are highly customized to the needs of the client company. They incorporate relevant case studies and deal with issues and challenges that you face in the workplace every day.

+32 (0)2 543 21 20

06

èơɽʠȍʋɽॹ%ơȥơ˪ʋɽ for your Company

MCE’s activities and programmes produce clear ɭơɽʠȍʋɽŔȥƎŹơȥơ˪ʋɽࡳþǠơɽơǫȥƃȍʠƎơ࡫ Development of new skills and behaviours to get results you need -ȍơŔɭljȶȍȍȶˁʠɢnjȶŔȍɽ࡬‘ázɽŔȥƎɽɢơƃǫ˪ƃʋŔɽȇɽljȶɭ teams and individuals A practical methodology that you can implement immediately on your return to work ࢩnjʠǫƎơŹȶȶȇࢪȶljŹơɽʋɢɭŔƃʋǫƃơɽɽɢơƃǫ˪ƃʋȶˊȶʠɭ company and role A road map of key areas for improvement Better teamwork and communication

MCE’s 6 step approach to customizing training to your company’s needs

01

Understanding

02

Analysing

03

Deciding

04

Development

05

Implementation

06

èơɽʠȍʋɽॹ%ơȥơ˪ʋɽfor your Company

www.mce.eu

info@mce.eu


Where do Customized Learning Solutions take place?

Some Client Success Stories

þǠŔʋǫɽʠɢʋȶˊȶʠࡳzʋƃȶʠȍƎŹơŔʋˊȶʠɭǠơŔƎȶlj˪ƃơȶɭ ɭơnjǫȶȥŔȍljŔƃǫȍǫʋǫơɽ࡬ȶɭŔʋ¡-Fȶlj˪ƃơɽࡳ

Who are the MCE Faculty who develop and deliver our Customized Learning Solutions? The MCE Faculty who develop and deliver/facilitate our Management Development Solutions are not academics, professors or lecturers, but experienced business people with over 20 years of recent international senior management experience. Some of them come from top leadership positions in global companies. Others are from senior positions ǫȥljʠȥƃʋǫȶȥŔȍŔɭơŔɽɽʠƃǠŔɽ˪ȥŔȥƃơ࡬ɽʠɢɢȍˊƃǠŔǫȥ management or IT. They all know what works and what doesn’t work in the real world of business. All of them have practiced what they preach. They know from their experience about the need for alignment between people and processes in implementing strategy. They know how to break through the barriers that management silos create in many companies.

Customized Learning Solutions for Your Company Together with you and your company, MCE can create a Customized Learning Solution for you: zȥɭơɽɢȶȥɽơʋȶʋǠơɽɢơƃǫ˪ƃɢɭȶŹȍơȟȶɭȥơơƎʋǠŔʋ you have Related to the industry and sector you work in That supports the implementation of your strategy That can be delivered globally, wherever you wish - in our conference centre in Brussels or at the location of your choice.

SCHINDLER: Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators and related services. To support Schindler’s growth and market strategy, 2 of the world’s industry leaders, Schindler and MCE, have partnered on an innovative and strategic Leadership Development Programme.

AMGEN: Amgen Europe as part of their future strategy, has decided that instead of focussing on external resources such as MBA recruitment programmes to ljʠȍ˪ȍɽơȥǫȶɭ࢛ȍơʽơȍǿȶŹȶɢơȥǫȥnjɽ࡬ǫʋˁŔɽʋǫȟơʋȶɽʋơɢ up efforts to grow internal talent into senior leadership roles. In order to prepare managers for broader functional leadership roles, Amgen developed a business focussed programme with MCE. The programme provides participants with varied specialist backgrounds with a well-rounded curriculum of business knowledge and skills their need for the future.

MCE’s dedicated team for Customized Learning Solutions is based throughout the EMEA region. For more information or to meet the team, contact MCE at:

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu


Management Training Programmes

Delivered Near You Your success within reach... Wherever you are!

Managers and business professionals need to get equipped with new skills, competencies & behaviours to cope with the ever-changing business environment. To support your international management development: MCE’s Open Training Programmes run in 15+ key cities across Europe, the Middle East, and Africa. Intensive and practical 2 to 5 days programmes for maximum impact Business oriented, what you learn you will be able to apply the next day at your work Competitive pricing to maximize your company’s budget with Corporate Learning Passes

Follow us on:


Copenhagen Cope openh D ubli lin Dublin Amsterdam A mssterda am

Berlin

Warsaw a London Lond n Brussels Br rruss ussels selss Prague Prag Frankfurt Fr ra an nkfurtt Paris P arris a Munich M unich i h Vienna i Basel Ba B asel Zurich Z urrich h Budapest Geneva Gen nev va a Milan Mi ilan n

Madrid Mad drid id

Barcelona B arccelon a na

Istanbul

Dubai

Accra Accra

Find your Destination

Visit mce.euŔȢƌ˩Ȣƌ˃ȲʙɧȢƟ˂ʄȜŔȢŔNJƟȜƟȢʄƌƟʶƟȊȲɝȜƟȢʄƌƟɷʄǨȢŔʄǨȲȢ


MCE’s Business Breakfasts ,ǝŔȢNJƟǨɷɝɧȲŸŔŸȊ˃ʺǝŔʄŸƟɷʄƌƟ˩ȢƟɷʄǝƟŸʙɷǨȢƟɷɷʺȲɧȊƌʄȲƌŔ˃ࡲ

Host a Business Breakfast in your Company

Visit mce.eu/business-breakfasts

ʄȲɧƟŔƌȜȲɧƟŔŸȲʙʄǼȲǨȢǨȢNJȲɧɧƟɣʙƟɷʄǨȢNJŔࠄ࢙ǝȲʙɧǨȢʄƟɧŔƂʄǨʶƟ%ʙɷǨȢƟɷɷ%ɧƟŔȄLJŔɷʄ


Management Centre Europe's

3 Leadership Areas The 3 key areas of management and leadership for a successful career. MCE believes that in order to become a well-rounded manager and leader, based on our experience helping more than 400,000 professionals develop their skills, managers and leaders need to understand and develop their personal skills (Leading Self), they also need the competencies to manage people in all its aspects (Leading Others),

and they also need solid business knowledge and skills (Leading Business). These 3 dimensions, around which 360° leadership should be built and developed, are critical to succeed and grow as a manager and leader.

Build and improve your skills in the areas of assertiveness, ƃȶȟȟʠȥǫƃŔʋǫȶȥ࡬ɢơɭɽȶȥŔȍǫȥ˫ʠơȥƃơ࡬ƃȶȥ˫ǫƃʋɭơɽȶȍʠʋǫȶȥ࡬ȥơnjȶʋǫŔʋǫȶȥ and time management.

Gain the skills that will help you evolve from being a competent new manager to successfully managing and leading people with a vision, strategy and the competency to engage people towards common business and organizational goals.

Drive performance and achieve your goals in your specialized area such as General Management, Marketing, Sales, Finance, Project Management, Strategy, and Sustainability.

Please Visit

mce.eu


Leading

Self

Communication Skills Communicating Up, Down and Across the Organization

AP

IC

SV

NM

M

S

19

Communicating to Your Senior Management and Key Stakeholders

AP

IC

SV

NM

M

S

20

How to Communicate with Diplomacy, Tact and Credibility

AP

IC

SV

NM

M

S

21

žŔȢŔNJǨȢNJ,ȲȢ˪ǨƂʄ

AP

IC

SV

NM

M

S

22

Effective Presentation Skills

AP

IC

SV

NM

M

S

23

Effective Executive Speaking

AP

IC

SV

NM

M

S

24

Developing Your Analytical Skills

AP

IC

SV

NM

M

S

25

Creative Thinking in Business

AP

IC

SV

NM

M

S

26

Critical Thinking

AP

IC

SV

NM

M

S

27

Strategic Thinking

AP

IC

SV

NM

M

S

28

Analytical & Thinking Skills

Time Management

Level

Page

AP

IC

SV

NM

M

S

29

5ƟʶƟȊȲɝǨȢNJÚƟɧɷȲȢŔȊwȢ˪ʙƟȢƂƟŔȢƌwȜɝŔƂʄ

AP

IC

SV

NM

M

S

30

Getting Results Without Authority

AP

IC

SV

NM

M

S

31

Negotiating to Win

AP

IC

SV

NM

M

S

32

The Professional Executive Assistant

AP

IC

SV

NM

M

S

33

,ȲȜȜʙȢǨƂŔʄǨȲȢŔȢƌwȢ˪ʙƟȢƂƟLJȲɧD˂ƟƂʙʄǨʶƟɷɷǨɷʄŔȢʄɷ

AP

IC

SV

NM

M

S

34

Management Skills for Administrative Professionals

AP

IC

SV

NM

M

S

35

Partnering with Your Boss: Strategic Skills for Administrative Professionals

AP

IC

SV

NM

M

S

36

Time Management

Influence and Negotiation Skills

Executive Assistants & Administrative Professionals

AP

Admin Professions

SV

Super visors

M

Managers

IC

Individual Contributors

NM

New Managers

S

Senior Managers

18


Communication Skills

Communicating Up, Down and Across the Organization Build the right communication skills to be able to modify your communication style and connect with colleagues at work. Learn ŔȢƌʙɷƟɷɝƟƂǨ˩ƂʄƟƂǝȢǨɣʙƟɷʄȲŸɧǨȢNJŔƂɧȲɷɷȢƟʺǨƌƟŔɷʄȲɷƟȢǨȲɧ ȜŔȢŔNJƟɧɷŔȢƌǨȢ˪ʙƟȢƂƟ˃ȲʙɧƂȲȊȊƟŔNJʙƟɷʄȲɷʙɝɝȲɧʄ˃ȲʙɧɝɧȲɝȲɷŔȊ and projects.

Learn & Practise After participating in this programme, you will be able to: 





Analyse your audiences and different situations to plan your message Create processes to frame your ȟơɽɽŔnjơʋȶɽɢơƃǫ˪ƃŔʠƎǫơȥƃơɽ ɢɢȍˊɽʋɭŔʋơnjǫơɽʋȶǫȥ˫ʠơȥƃơŔȥƎ motivate others throughout the organization



Understand how your communication ǫȟɢŔƃʋɽǠȶˁǫȥ˫ʠơȥʋǫŔȍˊȶʠƃŔȥŹơ



Exhibit a strong sense of selfƃȶȥ˪ƎơȥƃơˁǫʋǠˊȶʠɭɢơơɭɽ࡬Ǝǫɭơƃʋ reports and managers







Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work

2 days €1,950 This programme is delivered in English

Skills & Competencies

Register Now



Communicate using different styles and registers

+32 (0)2 543 21 20



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ

info@mce.eu



Interpersonal effectiveness

Typical Participants If you are a business professional who wants to be a strong, passionate and effective communicator that can speak to a variety of audiences across organizational boundaries, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

www.mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Dates and locations on www.mce.eu and in the MCE Training Calendar

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

The instructor had excellent energy and was very engaging. He ʄŔʙNJǝʄʙɷŔʶŔɧǨƟʄ˃ȲLJʄȲȲȊɷŔȢƌʄƟƂǝȢǨɣʙƟɷʄȲʙɷƟǨȢŸʙɷǨȢƟɷɷ communication that I am sure will be useful. Katarina T

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

19


Communication Skills

Communicating to Your Senior Management and Key Stakeholders Learn and practise how to communicate key information and ideas in strategic business language to your boss and other executive directors in your company.

Learn & Practise

Skills & Competencies

After participating in this programme, you will be able to:



Communicate with high-level management effectively

Communicate in a way that senior managers listen to, remember, and are willing to act upon



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ



Interpersonal effectiveness





Sell your ideas, report your results, raise issues that need to be addressed, ask for support



Connect what you want to say to the strategic goals of the organization that senior management cares about





Handle interruptions and tough questions Defend your ideas or data without appearing defensive



Move from approval to action



zȟɢɭȶʽơˊȶʠɭɢɭȶ˪ȍơŔȥƎƃɭơƎǫŹǫȍǫʋˊ



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 4 interactive days

€3,950 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants If you are a manager or business professional who needs to get the buyin and commitment from your manager or senior directors, this programme is for you. Some of the professionals who usually attend to this programme are: 



All middle and upper-level managers who need to pitch strategies and ideas to executive managers Managers who report performance to senior management or other ǫȥ˫ʠơȥʋǫŔȍɽʋŔȇơǠȶȍƎơɭɽࡳ

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Dates and locations on www.mce.eu and in the MCE Training Calendar

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

õǝƟʄɧŔǨȢǨȢNJʺŔɷȲLJʶƟɧ˃ǝǨNJǝɣʙŔȊǨʄ˃ŔȢƌŔɷʺƟʺƟɧƟȲȢȊ˃ʺǨʄǝࠇ participants it was really tailored to our needs. I have learned a lot of practical things that I can immediately apply. Sophie Masset, Astra Zeneca, Belgium

20

4 days


Communication Skills

How to Communicate with Diplomacy, Tact and Credibility Be a consistently professional communicator — even in the most ƌǨLJ˩ƂʙȊʄƂǨɧƂʙȜɷʄŔȢƂƟɷࡲ

Learn & Practise After participating in this programme, you will be able to: 





Apply diplomacy and tact to be a credible and effective communicator Manage the impact your communications have on your image 7ơ˪ȥơŔȥƎȍơʽơɭŔnjơˊȶʠɭ communication style



Develop and demonstrate better listening skills



Understand the importance of perceptions









Explore communication style differences ŔȥƎȍơŔɭȥʋȶ˫ơˉˊȶʠɭȶˁȥɽʋˊȍơ Recognize the impact of stress on communications and be able to adjust for it Know what makes effective, powerful communication and develop the skills to model it

Skills & Competencies 

Communicate using different styles and registers



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ



Interpersonal effectiveness

Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

€2,450 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional who requires the skills to communicate in a tactful and diplomatic manner, while being effective in getting your message across, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries



2 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

This course definitely exceeded my expectations. The instructor was very knowledgeable, and kept it interesting. I feel there was a lot of good info, she covered even more than what was in the course description. Excellent class, highly recommend. Francine H

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

21


Communication Skills

Managing Conflict wȢƂɧƟŔɷƟ˃ȲʙɧɷʙƂƂƟɷɷŸ˃ɝɧȲŔƂʄǨʶƟȊ˃ǨȜɝɧȲʶǨȢNJ˃ȲʙɧƂȲȢ˪ǨƂʄ management skills.

Learn & Practise 

Communicate using different styles and registers

Recognise the underlying causesof ƃȶȥ˫ǫƃʋ



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ



Interpersonal effectiveness



¡Ŕɢƃȶȥ˫ǫƃʋʠɽǫȥnjŔ˪ʽơ࢛ɽʋơɢ approach



zƎơȥʋǫljˊˁŔˊɽʋȶƎơʽơȍȶɢ˫ơˉǫŹȍơ responses to personal and ɢɭȶljơɽɽǫȶȥŔȍƃȶȥ˫ǫƃʋɽ





Practise applying models, techniques and strategies to manage your interpersonal communication ŹơǠŔʽǫȶʠɭɽǫȥƃȶȥ˫ǫƃʋɽǫʋʠŔʋǫȶȥɽ

Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



If you are a business professional wanting ʋȶơˉɢŔȥƎˊȶʠɭƃȶȥ˫ǫƃʋȟŔȥŔnjơȟơȥʋ skills, understand your own emotions and ŹơǠŔʽǫȶʠɭɽˁǠơȥŔƎƎɭơɽɽǫȥnjƃȶȥ˫ǫƃʋ࡬ŔȥƎ ˪ȥƎɢɭȶƎʠƃʋǫʽơˁŔˊɽʋȶȟŔȥŔnjơƃȶȥ˫ǫƃʋ࡬ this programme is right for you.

Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude

22

Register Now www.mce.eu

Typical Participants

Practise new skills using real-business examples and exercises over 2 interactive days

William James

This programme is delivered in English

+32 (0)2 543 21 20

Implement strategies to improve your communication and effectively ɭơɽɢȶȥƎʋȶƃȶȥ˫ǫƃʋ



€2,450

Skills & Competencies

After participating in this programme, you will be able to: 

2 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Communication Skills

Effective Presentation Skills Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter through planning and practise. Learn how to captivate your audience and improve at presenting your ideas with conviction, control and without fear.

3 days €2,095 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Tailor your presentation to your audience



Use relaxation techniques to overcome nervousness



Learn how to project your voice and use pauses to dramatise your point

Skills & Competencies 

Pre-during-after presentation skills

Register Now



Public speaking

+32 (0)2 543 21 20



Awareness of your voice, behaviour and interaction with an audience

www.mce.eu

Typical Participants Experience Level



FˉɢơɭʋȍˊǠŔȥƎȍơƎǫlj˪ƃʠȍʋɩʠơɽʋǫȶȥɽ and situations



Communicate with clarity and conviction

If you are a business professional who needs to develop on presentation skills, speaking in front of groups, pitching ideas to colleagues or management, or have little or no experience presenting in public, this programme is for you.



eŔǫȥƃȶȥ˪ƎơȥƃơǫȥˊȶʠɭɢɭơɽơȥʋŔʋǫȶȥ skills

PMI Certified







Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work

info@mce.eu

This programme has been reviewed and approved by the Project Management Institute® (PMI).

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Practise new skills using realbusiness-world examples and exercises over 3 interactive days

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I have to say that this was one of the best programmes that I’ve been to in a long time. Our instructor gave us great motivation and helped us step out of our comfort zone. Cynthia J

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

23


Communication Skills

Effective Executive Speaking Take your public speaking to the next level! Speak, present and communicate with poise, power and persuasion.

Learn & Practise After participating in this programme, you will be able to: 





Speak and think with greater clarity and purpose, stressing key ideasManage internal politics and Ǝǫlj˪ƃʠȍʋɢơȶɢȍơŔȥƎȶʽơɭƃȶȟơ resistance Face an audience or camera with ƃȶȥ˪ƎơȥƃơŔȥƎƃȶȥʋɭȶȍ࡬ŔȥƎȟŔȇơʋǠơ most of your own natural speaking style Shape and organise your public speaking and presentations to persuade listeners and get the response and results you want



Conquer fear of public speaking and negative stress



Make your performance skills, your sense of humour and your own personality work for you



Give impromptu and prepared speeches to other peers in the training and receive personalised feedback on executive presentations



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using real-business examples and exercises over 3 interactive days

24

3 days €2,950

Skills & Competencies 

Public speaking



Presentation skills



Awareness of your voice, behaviour and interaction with people

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are an executive or senior manager who has prior public speaking experience and must speak in front of groups, make presentations, sell ideas to others or face cameras and microphones, this programme is right for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Analytical & Thinking Skills

Developing Your Analytical Skills ßʙǨƂȄȊ˃ɷ˃ȢʄǝƟɷǨɷƟɣʙŔȊǨʄŔʄǨʶƟƌŔʄŔ࡬ƌƟʄƟɧȜǨȢƟǨȜɝȊǨƂŔʄǨȲȢɷ࡬ŔȢƌ make informed decisions.

Learn & Practise After participating in this programme, you will be able to: 

Identify relevant information



Research and organize data from multiple sources in appropriate formats



Categorise data for analysis



¡ŔȇơƎǫlj˪ƃʠȍʋƎơƃǫɽǫȶȥɽǫȥʽȶȍʽǫȥnj qualitative data



Perform analysis from multiple perspectives



Recognise patterns and determine what they mean for the business



Evaluate the evidence to identify the best opportunity or most rational solution



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using real-business examples and exercises over 2 interactive days

+32 (0)2 543 21 20

www.mce.eu

€1,950

Skills & Competencies 

Analytical thinking



Qualitative and quantitative data analysis



Decision-making

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional who wants to learn basic analytical skills to conduct research and perform analysis to make more informed and evidence-based decisions, this programme is right for you.

-ȶȟȟʠȥǫƃŔʋơ˪ȥƎǫȥnjɽŔȥƎ recommendations clearly



2 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

25


Analytical & Thinking Skills

Creative Thinking in Business Inspire and facilitate creative thinking in your team and organization.

Learn & Practise After participating in this programme, you will be able to: 

Develop a mindset that facilitates creative thinking



Stimulate your own ability to ideate by mastering creative thinking techniques



Understand how to turn ideas into new solutions, processes or products



Remove individual and team roadblocks to generating ideas

2 days €1,950

Skills & Competencies

This programme is delivered in English



Creative thinking skills



Innovation and initiative



Drive change and innovation

Register Now



Leadership & team development

+32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a manager, team leader, director, project manager, supervisor, or professional who participates actively or ǠŔɽǫȥ˫ʠơȥƃơȶʽơɭʋǠơƃɭơŔʋǫȶȥ࡬ŔƎȶɢʋǫȶȥ and execution of new products, services and processes, this programme is right for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

Master techniques for managing creative people

NM

New Managers

M

Managers



Network and learn from a diverse group of peers from different functions, industries and countries

S

Senior Managers



Develop a personal action plan to implement back at work







Create a motivational climate that stimulates creative thinking

Practise new skills using real-business examples and exercises over 2 interactive days

The things we fear most in organizations—fluctuations, disturbances, imbalances—are the primary sources of creativity Margaret J. Wheatley

26

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Analytical & Thinking Skills

Critical Thinking Demonstrate cleare–r and more effective critical thinking skills for business.

Learn & Practise After participating in this programme, you will be able to: 

Explore real-world examples of why critical thinking is so important in business



Learn to use critical thinking skills when making business decisions



Choose the right techniques to recognise assumptions, evaluate arguments and draw conclusions







â‚Ź2,450

Skills & Competencies 

Critical thinking skills



Flexible mind-set



Analytical and innovative thinking

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a business professional who wants to enhance your thinking processes to achieve better results in business, this programme is right for you.

info@mce.eu

Experience Level

Discover 7 ways to spot a weak argument

AP

Admin Professionals

IC

Individual Contributors

Know how to translate an abstract idea into something tangible

SV

Supervisors

NM

New Managers

Identify 8 barriers to effective critical thinking

M

Managers

S

Senior Managers



Minimise the impact of job pressures on your thinking processes



React with curiosity instead of emotion



2 days

Also Avaliable as In Company

Get a roadmap for developing your critical thinking skills



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using real-business examples and exercises over 2 interactive days

+32 (0)2 543 21 20

www.mce.eu

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

27


Analytical & Thinking Skills

Strategic Thinking Develop a strategic mindset to increase the success of your strategic plans.

Learn & Practise After participating in this programme, you will be able to: 



Explore ways to challenge your assumptions and view your business in a new light Learn and apply different thinking methods to avoid groupthink



-ȶȥʋɭȶȍɭơŔƃʋǫʽơ˪ˉơɽʋȶɢɭȶŹȍơȟɽ even in an uncertain business environment



Generate new ideas and evaluate future scenarios before your competitors do



Learn to create better short-term goals that support long-term strategy



Network and learn from a diverse group of peers from different functions, industries and countries







Business strategy skills



Scan and respond to market trends



Analytical thinking

If you are a manager, director or leaders who needs strategic thinking skills to gain better business insights and identify trends that can contribute to a more successful business strategy, this programme is right for you.

Practise new skills using real-business examples and exercises over 2 interactive days

What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.

28

This programme is delivered in English

Register Now +32 (0)2 543 21 20

Typical Participants

Develop a personal action plan to implement back at work

Jeff Bezos

€2,450

Skills & Competencies

Know when to embrace necessary risk, even if resources and information are limited



2 days

www.mce.eu info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Time Management

Time Management There is enough time in a day! Learn the most effective ways to manage it.

2 days €1,795

Learn & Practise After participating in this programme, you will be able to: 

Set and accomplish goals



Create priorities and establish realistic boundaries



Recognize and deal with time-wasters



zȟɢɭȶʽơƃȶȥƃơȥʋɭŔʋǫȶȥŔȥƎơlj˪ƃǫơȥƃˊ



Break indecision and procrastination habits



Use technology to help manage time



Create and recharge positive energy



Network and learn from a diverse group of peers from different functions, industries and countries





Skills & Competencies

This programme is delivered in English



áơɭɽȶȥŔȍơlj˪ƃǫơȥƃˊ



Focus and concentration

Register Now



Interpersonal effectiveness

+32 (0)2 543 21 20 www.mce.eu

Typical Participants 

If you are a Business Professional who wants greater control of your time, management style and life, this programme is for you.

Develop a personal action plan to implement back at work

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

Practise new skills using real-business examples and exercises over 2 interactive days

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The key is in not spending time, but in investing it. Stephen R. Covey

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

29


wȢ˪ʙƟȢƂƟŔȢƌ¢ƟNJȲʄǨŔʄǨȲȢêȄǨȊȊɷ

Developing Personal Influence and Impact 5ƟʶƟȊȲɝʄǝƟǨȢ˪ʙƟȢƂǨȢNJɷȄǨȊȊɷ˃ȲʙȢƟƟƌʄȲNJƟʄȲʄǝƟɧɝƟȲɝȊƟǨȢʄǝƟ company to support your goals and objectives. Work through internal politics and get the resources you need to succeed. Get all stakeholders on board including peers, your team and senior management.

Learn & Practise After participating in this programme, you will be able to: 

zȥ˫ʠơȥƃơʋǠơɢơȶɢȍơˊȶʠȥơơƎʋȶnjơʋ your project done and to meet your goals and objectives



¡ŔȥŔnjơǫȥʋơɭȥŔȍɢȶȍǫʋǫƃɽŔȥƎƎǫlj˪ƃʠȍʋ people and overcome resistance



áɭȶǿơƃʋŔɽʋɭȶȥnjơɭ࡬ȟȶɭơƃȶȥ˪ƎơȥʋŔȥƎ professional image so that others will listen to you



Build, manage and leverage a personal network of colleagues



Apply a wider range of high impact ǫȥ˫ʠơȥƃǫȥnjɽʋɭŔʋơnjǫơɽʋȶnjơʋˁǠŔʋˊȶʠ need, regardless of your position or level of authority







Network and learn with a diverse group of peers from different functions, industries and countries in a very stimulating and international environment Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 4 interactive days

4 days €3,750 This programme is delivered in English

Skills & Competencies

Register Now



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ

+32 (0)2 543 21 20



òơȍlj࢛ƃȶȥ˪Ǝơȥƃơ

www.mce.eu



Interpersonal effectiveness

info@mce.eu

Typical Participants zljǫȥ˫ʠơȥƃǫȥnjǫɽŔȥǫȟɢȶɭʋŔȥʋɢŔɭʋȶlj your role and you need to exert it in your contacts with a wide range of colleagues across different areas of the organization, this programme is for you. Some of the typical participants that usually attend to this programme are: 

Managers of teams, departments or functions in international organizations or companies.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

I have attended many courses and workshops, but this was ʄǝƟŸƟɷʄȲȢƟǨȢʄƟɧȜɷȲLJʄǝƟǨȢʄƟɧŔƂʄǨȲȢɷȊƟƌŸ˃¢ŔƌǨŔŔȢƌʄǝƟ group ethics, support and willingness to learn and adapt. Dean Harrison, Schulman International Services, Belgium

30


wȢ˪ʙƟȢƂƟŔȢƌ¢ƟNJȲʄǨŔʄǨȲȢêȄǨȊȊɷ

Getting Results without Authority Learn how to be persuasive at work and get the results you need without authority. Unleash your personal power to negotiate, ǨȢ˪ʙƟȢƂƟŔȢƌɝƟɧɷʙŔƌƟࡲ

Learn & Practise After participating in this programme, you will be able to: 













Establish or regain credibility so you ƃŔȥŹơnjǫȥʋȶǫȥ˫ʠơȥƃơɢơȶɢȍơ Effectively use your power base to persuade others (Personal Power Model) Understand the person you’re trying ʋȶǫȥ˫ʠơȥƃơࢗŔȥƎɢơɭɽʠŔƎơʋǠɭȶʠnjǠ give-and-take Let communication differences work for, not against, you Successfully sell your ideas and grow relationships within your organization and beyond Adapt your style to the person or situation you’re dealing with Identify various negotiating techniques that promote win-win outcomes



Network and learn with a diverse group of peers from different industries and countries in a very stimulating and international environment



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies

3 days €2,950 This programme is delivered in English



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ



Negotiation

Register Now



Communicate using different styles and registers

+32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants If you are a business professional who ȥơơƎɽʋȶǠŔʽơˁȶɭȇƎȶȥơʋǠɭȶʠnjǠȶʋǠơɭɽࢗ or who needs to convince another person to buy into an idea or follow up on a request, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I learned some key steps in how to deal with difficult people ʺǝƟȢʄɧ˃ǨȢNJʄȲɧƟŔƂǝȜ˃NJȲŔȊŔɷʺƟȊȊŔɷNJƟʄʄǨȢNJʄǝƟɧƟɣʙǨɧƟƌ results (...). The class was excellent! The programme was scheduled with a good window of time and every module on ɷɝȲʄʺǨʄǝɧƟɷɝƟƂʄʄȲƟɣʙǨɝɝǨȢNJʄǝƟɝŔɧʄǨƂǨɝŔȢʄɷʺǨʄǝʄǝƟʄȲȲȊɷ to achieve their goals without authority. E Lamar K

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

31


wȢ˪ʙƟȢƂƟŔȢƌ¢ƟNJȲʄǨŔʄǨȲȢêȄǨȊȊɷ

Negotiating to Win Get the skills and insights to conduct successful negotiations within your company or with clients. Learn to prepare your next negotiations, develop alternative solutions, and discover the challenges of the other party to reach win-win solutions.

3 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

‘ȥȶˁˁǠơȥࢗŔȥƎˁǠơȥȥȶʋࢗʋȶ negotiate



Develop an effective plan and strategy for any negotiation



Know what behaviour to adapt at each stage of the negotiation



Adjust your communication style to achieve desired results



Successfully apply the principles of persuasion to any negotiation situation









Effectively negotiate face-to-face, on the phone or through e-mail and other media Network and learn with a diverse group of peers from different industries and countries in a very stimulating and international environment Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies 

Negotiation

Register Now



Active listening

+32 (0)2 543 21 20



Analytical thinking

www.mce.eu



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ

info@mce.eu

Typical Participants If you are a manager or business professional who conducts negotiations on behalf of your team, or carries out negotiations with suppliers, providers or clients for your company, this programme is for you. Some of the positions that usually attend this programme are: 

Sales & Account Managers



Managers of business departments

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

The instructor had excellent energy and was very engaging. He ʄŔʙNJǝʄʙɷŔʶŔɧǨƟʄ˃ȲLJʄȲȲȊɷŔȢƌʄƟƂǝȢǨɣʙƟɷʄȲʙɷƟǨȢŸʙɷǨȢƟɷɷ communication that I am sure will be useful. Katarina T

32


Executive Assistants & Administrative Professionals

The Professional Executive Assistant Enhance your executive assistant skills to increase your ɝƟɧLJȲɧȜŔȢƂƟŔȢƌŔƌƌʶŔȊʙƟŸƟȢƟ˩ʄǨȢNJ˃ȲʙɧȜŔȢŔNJƟɧŔȢƌ˃Ȳʙɧ company. Improve your interpersonal skills to make decisions ƂȲȢ˩ƌƟȢʄȊ˃࡬ɷʙNJNJƟɷʄǨȢȢȲʶŔʄǨʶƟɷȲȊʙʄǨȲȢɷ࡬ŸƟŔȢƟLJLJƟƂʄǨʶƟȲɧNJŔȢǨˏƟɧ and good communicator.

Learn & Practise After participating in this programme, you will be able to: 

 









Understand the changing business environment in which you operate and the impact it has on your role

Become more effective in a top management team setting Learn to set personal objectives and develop a plan for your own career and knowledge development



Practise new skills using realbusiness-world examples and exercises over 4 interactive days

Register Now

Interpersonal effectiveness

+32 (0)2 543 21 20



Effective collaboration

www.mce.eu



Decision-making

info@mce.eu



Innovation and initiative

Experience Level

Typical Participants If you are an experienced administrative professional who manages a range of responsibilities, projects and tasks in support of senior executives, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work

This programme is delivered in English



Be able to apply creative thinking ǫȥƎǫlj˪ƃʠȍʋɽǫʋʠŔʋǫȶȥɽ࡬ŔȥƎŔƃʋȟȶɭơ assertively when appropriate



€2,950

Skills & Competencies

Enhance your interpersonal skills %ơƃȶȟơŔȟȶɭơƃȶȥ˪ƎơȥʋƎơƃǫɽǫȶȥ࢛ maker

4 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

õǝƟɣʙŔȊǨʄ˃ȲLJʄǝƟɝɧȲNJɧŔȜȜƟǨɷƟ˂ƂƟȊȊƟȢʄ࢙ǨȢʄƟɧȜɷȲLJ content of course, but also thanks to the Associate who is very talented. She brought us so much energy in delivering the training, a very big thanks to her. The content of the workshop was excellent, no doubt other trainings would be as professional as this one. Will check your website! Amelie Lavarini, JT International S.A., Switzerland

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

33


Executive Assistants & Administrative Professionals

Communication and Influence for Executive Assistants Communicate effectively with your boss and colleagues to get projects and tasks done on time. Learn to adapt your communication style to different situations and manage priorities ʺǝƟȢ˃ȲʙŔɧƟLJŔƂƟƌʺǨʄǝƂȲȢ˪ǨƂʄǨȢNJŔɷɷǨNJȢȜƟȢʄɷࡲ

3 days €1,895 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:

Skills & Competencies 

Communicate using different styles and registers



Emphasise your personal strengths and qualities for self-empowerment



áơɭɽʠŔɽǫȶȥ࡬ǫȥ˫ʠơȥƃơ࡬ŔȥƎ assertiveness



Know how your personal style affects the decisions you make



Interpersonal effectiveness



Time management



Communicate and interact with others more assertively and clearly



Develop positive working relationships







Strengthen your ability to take on future challenges, and trust in yourself Become more effective in managing tasks assigned and boost the success of your boss

Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Typical Participants If you are an executive assistant or senior administrative professional who wants to gain more power and impact to get things done to support their managers, this programme is for you.

It is a very interesting module, where you learn hands on how you can make a difference not only in the working environment (not only for assistants, I was more thinking of colleagues work with) and also in your private life. Definitely a recommendation. žŔɧȊƟƟȢ,ɧȲȜŸƟˏ࡬D˂ࡲɷɷǨɷʄŔȢʄ࡬Ú˩ˏƟɧêƟɧʶǨƂƟ,ȲȜɝŔȢ˃࡬%ƟȊNJǨʙȜ

34

+32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Network and learn from a diverse group of peers from different functions, industries and countries



Register Now

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Executive Assistants & Administrative Professionals

Management Skills for Administrative Professionals Enhance your performance with management and self-leadership skills. Get better at setting your own administrative priorities, improve your ability to communicate clearly and negotiate with colleagues, and learn to innovate in your role.

3 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Manage changing roles and responsibilities whether working with bosses, peers, team members or customers



Meet dynamic work expectations by expanding your proactive capabilities



-ȍơŔɭȍˊŔȥƎƃȶȥ˪ƎơȥʋȍˊƃȶȟȟʠȥǫƃŔʋơ ŔȥƎȥơnjȶʋǫŔʋơʋȶȟŔȥŔnjơƃȶȥ˫ǫƃʋɽŔȥƎ achieve results







Apply emotional intelligence and effective listening practices to your job

Skills & Competencies 

Self-leadership & management

+32 (0)2 543 21 20



Effective communication

www.mce.eu



Time management

info@mce.eu



Innovation and initiative

Experience Level

Typical Participants If you are an experienced administrative professional who needs to expand your management skills, so you can better support your organization and enhance your contribution to your company and your career, this programme is for you.

Use strategic diplomacy to handle ȶlj˪ƃơɢȶȍǫʋǫƃɽ࡬Ǝǫlj˪ƃʠȍʋɢơȶɢȍơŔȥƎ demanding situations

Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

+32 (0)2 543 21 20

www.mce.eu

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries



Register Now

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

35


Executive Assistants & Administrative Professionals

Partnering with Your Boss: Strategic Skills for Administrative Professionals Build trust and credibility to strengthen your relationship with your boss and increase your effectiveness. Develop your decisionmaking skills to make strategic decisions independently or with your boss.

2 days €1,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Consistently anticipate your boss’s needs



Gain the respect of your boss and become (a) reliable assistant



Get what you need from others to accomplish your job and achieve your boss’s goals



qŔʽơʋǠơŔʠʋǠȶɭǫʋˊʋȶȟŔȇơࢗŔȥƎŔƃʋ ȶȥࢗƎơƃǫɽǫȶȥɽ



èơɢɭơɽơȥʋˊȶʠɭŹȶɽɽƃȶȥ˪Ǝơȥʋȍˊ



Develop a trusting relationship with your boss



Partner with multiple bosses and ȶʋǠơɭȶlj˪ƃơɢɭȶljơɽɽǫȶȥŔȍɽ



Use and apply time management



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

36

Skills & Competencies 

Effective communication

Register Now



Interpersonal effectiveness

+32 (0)2 543 21 20



Decision-making

www.mce.eu



Time management

info@mce.eu

Experience Level

Typical Participants If you are an administrative professional who wants to improve your contribution and collaboration with your boss through better communication, time management, self-leadership, and general management understanding, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Women in

Business

Women in Business

Level

Page

Assertiveness Training for Women in Business

AP

IC

SV

NM

M

S

38

Executive Presence for Women

AP

IC

SV

NM

M

S

39

Leadership Development for Women

AP

IC

SV

NM

M

S

40

AP

Admin Professions

IC

Individual Contributors

SV

Super visors

NM

New Managers

M

Managers

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

37


Women in Business

Assertiveness Training for Women in Business ’ƟŔɧȢŔȢƌɝɧŔƂʄǨɷƟʄǝƟɷȄǨȊȊɷ˃ȲʙȢƟƟƌʄȲNJŔǨȢƂȲȢ˩ƌƟȢƂƟŔȢƌ communicate assertively, avoiding coming across as overbearing. Build respect and collaboration with your colleagues and teams to get things done and achieve your objectives.

3 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Recognize the characteristics of the four communication styles



Assess your individual communication style and its effectiveness



Demonstrate assertiveness techniques using supportive communication behaviours









Develop an action plan to overcome at least two personal obstacles to assertiveness



Assertive communication

Register Now



Interpersonal effectiveness

+32 (0)2 543 21 20



Self-leadership

www.mce.eu info@mce.eu

Typical Participants This women’s assertiveness training programme is designed for female business professionals who want to know how to communicate assertively, overcome communication obstacles, and have productive business interactions.

Learn how to capitalize on the ɽʋɭơȥnjʋǠɽȶljˊȶʠɭȍơŔƎơɭɽǠǫɢɽʋˊȍơࢗ and minimize weaknesses Flex your leadership style preference to interact most effectively and assertively with others

Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I thought the course was excellent. Our instructor was fantastic - knowledgeable, interesting and engaging. It honestly could have been 3 really long days, but they flew by and I learned tools to use at work (and at home) to be assertive without being aggressive or overbearing. Jennifer M

38

Experience Level

Also Avaliable as

Incorporate assertiveness techniques into everyday practices





Skills & Competencies


Women in Business

Executive Presence for Women Get the personalised feedback you need to craft a more powerful presence as a woman in executive positions. Raise awareness over your body language and non-verbal communication to project a coherent leadership image supported by your message and your behaviour.

Learn & Practise After participating in this programme, you will be able to: 

Learn how body language and verbal behaviours affect your image as a leader



Make small changes to your behaviour that will improve your ability to be perceived as powerful









Use your verbal and body language in appropriate ways to increase your ǫȥ˫ʠơȥƃơ

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Register Now

Self-awareness (behaviour)

+32 (0)2 543 21 20



Interpersonal effectiveness

www.mce.eu



Communication techniques

info@mce.eu

Typical Participants If you are a woman in a managerial or an executive position who wants to improve your presence and project a solid leadership image, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries



This programme is delivered in English



•ơŔɭȥǠȶˁʋȶɢɭȶǿơƃʋƃȶȥ˪ƎơȥƃơǫȥŔȥˊ business situation

Develop a personal action plan to implement back at work

€2,950

Skills & Competencies

Understand how powerful leaders vary and balance their verbal and body language depending on the circumstances



2 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

This course was the best training class I have been to. I have never walked away from a class with so many specific action items and things I wanted to try as soon as I got back to work. Kristen C

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

39


Women in Business

Leadership Development for Women Learn how to strategically use your strengths and abilities—your competitive edge—while mastering your emotions in even the most unwelcoming atmosphere. Learn to foster a network of support, take smart risks and face challenges in a way that earns you respect and inspires others.

Learn & Practise After participating in this programme, you will be able to: 

Overcome overt and hidden biases against women as leaders



Adopt a competitive mindset that leverages your strengths as a woman





Build a wide and strategic network of key stakeholders who will promote your career Avoid taking a perfectionist approach to competitive and challenging situations



Recover from losses quickly by learning to take things less personally



Learn to deal with hypercompetitive colleagues with whom you have low trust



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

This programme is delivered in English

Register Now



Leadership

+32 (0)2 543 21 20



Interpersonal effectiveness

www.mce.eu



Self-awareness

info@mce.eu



Communication techniques

Typical Participants If you are a businesswoman who is looking to move forward in your organization by developing your leadership skills and style, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Really great course with excellent supplemental reference notebook provided. The exercises within the book and in-class personal assessments were great tools to gain personal awareness. I personally grew from the experience. Anne S

40

€2,950

Skills & Competencies

Network and learn from a diverse group of peers from different functions, industries and countries



2 days


Leading

Others

People Management Skills

Level

Page

Successfully Managing People

AP

IC

SV

NM

M

S

42

Managing People in an International Environment

AP

IC

SV

NM

M

S

43

Management Skills for New Managers

AP

IC

SV

NM

M

S

44

Preparing for Leadership

AP

IC

SV

NM

M

S

45

Developing Executive Leadership

AP

IC

SV

NM

M

S

46

The Voice of Leadership

AP

IC

SV

NM

M

S

47

Leading with Emotional Intelligence

AP

IC

SV

NM

M

S

48

Leading Virtual Teams

AP

IC

SV

NM

M

S

49

Advanced Leadership Programme

AP

IC

SV

NM

M

S

50

Strategic Leadership for Senior Managers

AP

IC

SV

NM

M

S

51

Leading in a VUCA World

AP

IC

SV

NM

M

S

52

Managing Chaos

AP

IC

SV

NM

M

S

53

Strategic Agility and Resilience: Winning Strategies for Leaders

AP

IC

SV

NM

M

S

54

Leading Disruptive Change and Innovation: Your Plan for Breakthrough Growth

AP

IC

SV

NM

M

S

55

Leadership Skills

Agility Management

AP

Admin Professions

IC

Individual Contributors

SV

Super visors

NM

New Managers

M

Managers

S

Senior Managers

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

41


People Management Skills

Successfully Managing People Get all the skills you need to become a great people manager. ’ƟŔɧȢʄȲȜȲʄǨʶŔʄƟ࡬ƌƟȊƟNJŔʄƟ࡬ȜŔȢŔNJƟƂȲȢ˪ǨƂʄŔȢƌŔȊǨNJȢ˃ȲʙɧʺǝȲȊƟ team around a common vision to achieve your objectives and those of your company.

3 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 





¡ȶʋǫʽŔʋơơʽơɭˊȟơȟŹơɭȶljˊȶʠɭʋơŔȟࢗ even if they are very different

èơɽȶȍʽơƃȶȥ˫ǫƃʋȟȶɭơơljljơƃʋǫʽơȍˊǫȥŔ wide variety of situations Get more done by using the best delegation techniques



zȥƃɭơŔɽơˊȶʠɭƃȶȥ˪ƎơȥƃơŔȥƎȥʠɭʋʠɭơ your leadership skills



Use positive and corrective feedback to turn unengaged employees around and maximize productivity







People management

Register Now



¡ȶʋǫʽŔʋǫȶȥ࡬ƎơȍơnjŔʋǫȶȥ࡬ŔȥƎƃȶȥ˫ǫƃʋ management

+32 (0)2 543 21 20



General management

info@mce.eu

Adjust your management and personal style to suit different situations





Skills & Competencies

Network and learn from a diverse group of peers from different functions, industries and countries Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Typical Participants Experience Level If you are a manager with 1 to 3 years of experience, whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals, this programme is for you. Some of the management positions that usually attend this programme are: 

First Line Managers



Team Managers

42

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

AP

Also Avaliable as

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Very good balance of topics, direct usefulness for all “styles” of middle managers, great ability of the coach to bring messages across in understandable and useful ways. Arnaud De Wael, EPO

www.mce.eu


People Management Skills

Managing People in an International Environment Develop your people management skills to manage multicultural teams in international companies. Learn to attract, motivate and retain the best talent in the current knowledge economy with high ȊƟʶƟȊɷȲLJȜȲʄǨʶŔʄǨȲȢŔȢƌƟLJ˩ƂǨƟȢƂ˃ࡲ

4 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Adapt your management style to the cultural diversity of your team



Use effective delegation techniques to adjust to the different cultural differences of your team



Set goals in an international environment and make sure all your team members are aligned around the overall goal of your team







Conduct effective performance reviews taking into consideration the different cultural backgrounds Understand coaching processes and use new techniques to coach people in your team Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 4 interactive days

Skills & Competencies 

People management

Register Now



Attract, develop and retain staff

+32 (0)2 543 21 20



General management

www.mce.eu info@mce.eu

Typical Participants If you are a manager in an international organization with more than 3 years’ experience, and want to gain an insight into what motivates people from different cultural backgrounds, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as PMI Talent Triangl e TM

In Company

More information at www.mce.eu/pmi Dates and locations on www.mce.eu and in the MCE Training Calendar

Excellent training, plenty of practical exercises to learn and ƌƟʶƟȊȲɝȢƟʺȜŔȢŔNJƟȜƟȢʄʄƟƂǝȢǨɣʙƟɷ࡬ȊƟŔɧȢLJɧȲȜʄɧŔǨȢƟƟɷȲLJ different organizations. žŔɧʄ˃ȢcɧǨLJ˩ʄǝɷ

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

43


People Management Skills

Management Skills for New Managers Are you ready start your management career? Learn to build your team and leverage people’s capabilities. Develop the management skills that will help you move from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.

Learn & Practise After participating in this programme, you will be able to: 

Fully understand your management roles and responsibilities



Improve communication with your team and set expectations for yourself and your direct reports



Adapt your leadership style to meet the needs of individual team members



Communicate organizational goals that get results



Apply delegation strategies to increase productivity and motivation



Use effective coaching techniques to maximise your team’s performance



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

3 days €1,950 This programme is delivered in English

Skills & Competencies

Register Now



General management

+32 (0)2 543 21 20



People management

www.mce.eu



Communication as a manager

info@mce.eu

Typical Participants If you are a newly appointed manager, or have 1 to 2 years of experience, and want to improve your management skills, this programme is for you. Some of the management positions that usually attend this management programme are: 

Newly appointed Managers in the different business units and departments (Sales, Marketing, Operations, Accounting & Finance, HR)

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level

Dates and locations on www.mce.eu and in the MCE Training Calendar PMI Talent Triangl e TM

More information at www.mce.eu/pmi

õǝǨɷʄɧʙȊ˃ʺŔɷŔȢǨȢLJȲɧȜŔʄǨʶƟŔȢƌࢧƟ˃Ɵ࢙ȲɝƟȢǨȢNJࢨƂȲʙɧɷƟࡲ¢Ȳʄ only did it teach me essentials of how to be a manager, it made me think about the type of manager that I would like to be. Truly inspirational. Tulia C

44


Leadership Skills

Preparing for Leadership êʄƟɝǨȢʄȲŔȢƟʺȊƟŔƌƟɧɷǝǨɝɧȲȊƟŸ˃ƌǨɷƂȲʶƟɧǨȢNJ˃ȲʙɧȲʺȢʙȢǨɣʙƟ leadership style. Get the skills to build a productive and motivated team by becoming a strategist, change agent, coach, manager, communicator, mentor and team member.

2 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Understand what a leader is… what it is not



Project a reliable and trustworthy image



Discover your own unique leadership style and identify which leadership attributes you already possess



Incorporate essential traits of a leader in your behaviour



•ơŔɭȥʋȶʠɽơɢȶˁơɭŔȥƎǫȥ˫ʠơȥƃơ positively



Learn how to keep a team motivated, ǫȥƃȍʠƎǫȥnjࢩƎǫlj˪ƃʠȍʋɢơȶɢȍơࢪ



Protect yourself against the pitfalls of intra-organizational politics



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies 

Leadership (Your communication and style)



Develop networks and relationships



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ



áɭȶǿơƃʋǫȶȥȶljƃȶȥ˪ƎơȥƃơŔȥƎ reliability

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Typical Participants If you are a manager who needs leadership training to step into a leadership role or if you are about to take on a new leadership assignment, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Also Avaliable as PMI Talent Triangl e TM

More information at www.mce.eu/pmi

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

This course was exceptional. The facilitator was very knowledgeable! I learned so much valuable information. He was able to relate with so many real life stories and examples. Really helps when trying to teach leadership theories and models. Parris C

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

45


Leadership Skills

Developing Executive Leadership ’ƟŔɧȢɷȄǨȊȊɷŔȢƌʄƟƂǝȢǨɣʙƟɷʄȲƟ˂ǝǨŸǨʄ˃ȲʙɧƟ˂ƟƂʙʄǨʶƟȊƟŔƌƟɧɷǝǨɝ in business. Become a visionary, a trailblazer, a strategist, a communicator, a coach, a diplomat and an inspiring leader.

Learn & Practise After participating in this programme, you will be able to: 











Build an executive leadership style that creates trust, sets a clear vision and guides your entire team toward njɭơŔʋơɭɢơɭljȶɭȟŔȥƃơŔȥƎɢɭȶ˪ʋ Gain insights into key aspects to create a winning business strategy Learn techniques to coach employees and build cooperative teams Raise awareness over your emotional intelligence Identify the characteristics of effective leadership and the most common obstacles

Skills & Competencies 

Executive leadership



Coaching, communication and people management



Decision-making



Business strategy processes

Clearly communicate mission, vision and value statements



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level This programme is designed to provide executive leadership training for team leaders, ranging from midlevel managers to executives, who lead others with managerial responsibility.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The facilitator used authentic and realistic examples. wŔɝɝɧƟƂǨŔʄƟʄǝŔʄʺǝƟȢŔɷȄƟƌɣʙƟɷʄǨȲȢɷǝƟɝɧȲʶǨƌƟƌʄǝȲʙNJǝʄLJʙȊ and thought-provoking feedback. He allowed for participants to find themselves in the materials and wrestle with how to apply the concepts. Kimberley K

46

€3,450

Typical Participants

Develop an executive leadership style that adapts to each person and situation



3 days


Leadership Skills

The Voice of Leadership ’ƟŔɧȢʄȲƌƟʶƟȊȲɝNJɧŔƂƟʙȢƌƟɧ˩ɧƟŔȢƌǨȢɷɝǨɧƟȲʄǝƟɧɷʺǝƟȢ giving presentations and speeches. Strengthen your leadership communication skills to shape your message, develop an authentic leadership voice and engage in powerful conversations that achieve results.

Learn & Practise After participating in this programme, you will be able to: 

Improve your leadership communication skills



Build greater buy-in, trust and loyalty



7ơȟȶȥɽʋɭŔʋơnjɭŔƃơʠȥƎơɭ˪ɭơŔȥƎ defuse tension



Overcome resistance to change



Motivate followers and inspire them to take action



èŔȍȍˊɽʠɢɢȶɭʋǫȥƎǫlj˪ƃʠȍʋɽǫʋʠŔʋǫȶȥɽ



Network and learn from a diverse group of peers from different functions, industries and countries





Develop a personal action plan to implement back at work Practise new skills using realbusiness-world examples and exercises over 3 interactive days

3 days €3,450 This programme is delivered in English

Skills & Competencies

Register Now



Leadership (Your communication and style)

+32 (0)2 543 21 20



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ

info@mce.eu



Presentation and public speaking

Typical Participants If you are an experienced manager, an executive, or somebody who is expected to provide leadership and wants to strengthen your communication skills as a leader, this programme is for you.

www.mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Also Avaliable as PMI Talent Triangl e TM

More information at www.mce.eu/pmi

In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

An excellent seminar - one of the best I’ve attended in years. Good information and easy-to use tools very relevant to the needs of my current position. Would recommend without hesitation. Rhonda H

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

47


Leadership Skills

Leading with Emotional Intelligence Increase awareness about your feelings, your emotions and the way you interact with others. Learn how to use that information to improve your communication, carry out professional interactions empathically and consciously, and impact the achievement of your business goals.

Learn & Practise After participating in this programme, you will be able to: 

Lead powerfully with presence and impact



Gain valuable emotional insights and awareness to inspire and maintain productive relationships



Manage and adapt emotional behaviours that expand your sphere of ƃɭơƎǫŹǫȍǫʋˊŔȥƎǫȥ˫ʠơȥƃơ



Utilise empathy to promote strong relationships



Apply collaborative, inclusive and creative communication practices



Harness emotionally intelligent motivational skills to achieve team results



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

This programme is delivered in English

Register Now



Self-awareness as a leader

+32 (0)2 543 21 20



Emotional intelligence

www.mce.eu



Develop networks and relationships

info@mce.eu

Typical Participants If you are in a leadership position with 5+ years’ experience who wants to promote a healthy productive workplace and impact your organization positively by working on your emotional intelligence, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Really enjoyed the seminar and found it easy to relate to my current work situation. Many of the ideas and topics discussed will apply to my every day working environment and I’m excited to get started! Lisa R

48

€3,450

Skills & Competencies

Network and learn from a diverse group of peers from different functions, industries and countries



3 days


Leadership Skills

Leading Virtual Teams Manage your remote or virtual team and develop your “virtual leadership” presence. Coach and provide feedback virtually, learn to manage remote meetings and create trust and engagement across generations, cultures and distance.

2 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Develop your virtual leadership presence



Strengthen team networks for improved performance



Create trust and engagement in a virtual environment



Select the appropriate technology for ɽɢơƃǫ˪ƃʋˊɢơɽȶljʋŔɽȇɽ



Take decisive action to manage ƃȶȥ˫ǫƃʋ



Leverage generational, cultural and geographical differences to create positive team impact



Build a solid foundation to coach and provide feedback virtually



Plan and facilitate a successful virtual meeting



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies 

Lead remotely

Register Now



Online communication

+32 (0)2 543 21 20



Multicultural team management

www.mce.eu info@mce.eu

Typical Participants If you are an experienced manager, leader, or project manager who is currently leading virtual teams and are seeking to enhance your overall performance as a virtual leader, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The training was presented from an extremely knowledgeable instructor. The practical exercises really brought awareness to deficiencies within my own team and how to better the overall performance of my virtual and remote teams. Would highly recommend the course to others and my peers! Karen K

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

49


Leadership Skills

Advanced Leadership Programme Learn different leadership models, make several self-assessments, and receive 1-to-1 coaching to identify your personal leadership strengths, your development areas and build your own Leadership Brand.

4 days €5,250 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Increase your own self-awareness



Measure your impact on others



Give and receive feedback



Lead and adapt to change in a complex world



Handle pressure and challenging situations with ease





Provide feedback to employees and peers Adjust and enhance your ‘work-life balance’ using a Mind-Body-Spirit technique



Build your own leadership approach with help from a personal coach 1:1



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 4 interactive days

Skills & Competencies 

Self-awareness as a leader

Register Now



Emotional intelligence

+32 (0)2 543 21 20



Provide feedback

www.mce.eu info@mce.eu

Typical Participants If you have at least 3 years’ experience leading and managing other managers and want to expand your leadership skills to face executive management challenges, this programme is for you. Some people might be considered by their organization as of ‘high potential’ and could be suitable for the Advanced Leadership Programme without direct management experience.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Dates and locations on www.mce.eu and in the MCE Training Calendar

It allowed me to take time out and reflect; it provided useful ɧƟȜǨȢƌƟɧɷȲLJʄƟƂǝȢǨɣʙƟɷŔȢƌɝɧȲƂƟɷɷƟɷʄǝŔʄƂŔȢǝƟȊɝŔȢƌǨʄ was a good balance of theoretical and practical application in a safe and fun environment; time with the professional coach was most valuable. Gavin Gandy, Ferring Pharmaceuticals, United Kingdom

50


Leadership Skills

Strategic Leadership for Senior Managers Align your people, get their buy-in and know how to implement the strategy across the organization. Support and develop the attitudes and behaviours that contribute to successful execution.

Learn & Practise After participating in this programme, you will be able to: 

Lead strategy implementation and change



Have a plan for aligning your company or division to deliver on your customer value proposition









Get your people’s understanding and buy-in so that they can see where they can contribute Assemble and develop the people with the skills and behaviours that move the strategy along Set meaningful KPIs and cascade goals to keep everyone focused on the strategy

Skills & Competencies

Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 4 interactive days

€4,450 This programme is delivered in English



Analytical thinking



Business strategy processes

Register Now



Drive change and innovation

+32 (0)2 543 21 20



Leadership

www.mce.eu info@mce.eu

Typical Participants If you are a senior executive or director who needs to lead change and strategy implementation within your company, this programme is for you. Whether you are making a strategic adjustment, a new change or a push for greater performance, this programme will help you align multiple levels, divisions and locations to achieve your strategic objectives.

Streamline processes and structures to better enable your people to implement strategy



4 days

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

The methodology to develop a structure was a key learning and an asset for me. Best practice sharing with the attendants as well the lecturer was also good to have. %ʙȊƟȢƌȊɝŔ˃࡬ÚÚcw¢5ĄêõáwDêŽwžĬ࡬õʙɧȄƟ˃

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

51


Leadership Skills

Leading in a VUCA World “If the wind of change is blowing strongly, you may decide to build walls around you – or windmills!” As a leader, do you build walls or windmills?

Learn & Practise After participating in this programme, you will be able to: 

















Learn 7 brand new “work hacks“ used by the most successful companies of the world

Skills & Competencies

Build a plan and practice techniques to gain buy-in for changes Lead and motivate others towards an agile mindset FˉɢơɭǫơȥƃơࢩȍǫʽơࢪǠȶˁɽˁŔɭȟ intelligence really works Learn how you can utilise the knowledge of the entire organization Network and learn from a diverse group of peers from different functions, industries and countries

€2,950 This programme is delivered in English



Analytical thinking



Executive leadership

Register Now



áơɭɽʠŔɽǫȶȥŔȥƎǫȥ˫ʠơȥƃơ

+32 (0)2 543 21 20



Personal effectiveness

www.mce.eu info@mce.eu

Get your organization in shape to navigate during turbulent times and disruptive change Get a free tool for facilitating and capturing the intelligence of your entire organization

2 days

Typical Participants If you are a leader with the task of changing your organization and its culture ʋȶŹơȟȶɭơƎˊȥŔȟǫƃ࡬˫ơˉǫŹȍơ࡬ŔnjǫȍơŔȥƎ resilient, this programme is for you. Some of the management positions that usually attend to this training are: 

Executive Directors



Senior Managers



HR Directors & Professionals

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Very interesting topics, international and multicultural environment. Very professional coach Alessandro Foresio, Vice President, Logic S.p.A., Italy

52


Agility Management

Managing Chaos Set priorities and remain effective in chaotic situations in the workplace. Develop effective strategies to navigate your way and manage your time through challenging situations, shifting priorities, expanding workloads and communication gaps.

2 days €2,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Identify positive outcomes from chaotic environments



Clarify and leverage or eliminate chaos within your control



Set priorities for all your activities



Focus and act decisively when priorities shift





Use tools to problem-solve and select a course of action ¡ŔȥŔnjơǫȥʋơɭɭʠɢʋǫȶȥɽŔȥƎƃȶȥ˫ǫƃʋɽ with greater ease



Communicate your needs strategically



Network and learn from a diverse group of peers from different functions, industries and countries





Skills & Competencies 

Priority setting skills

Register Now



áơɭɽȶȥŔȍơlj˪ƃǫơȥƃˊ

+32 (0)2 543 21 20



Decision-making

www.mce.eu info@mce.eu

Typical Participants If you are a business professional facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty, this programme is right for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Develop a personal action plan to implement back at work

Dates and locations on www.mce.eu and in the MCE Training Calendar

Practise new skills using real-business examples and exercises over 2 interactive days

The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking. Albert Einstein

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

53


Agility Management

Strategic Agility and Resilience – Winning Strategies for Leaders Are you ready to respond to complex and unpredictable business ƂǝŔȢNJƟɷࡳ’ƟŔɧȢʄƟƂǝȢǨɣʙƟɷŔȢƌɝɧȲƂƟɷɷƟɷʄȲLJȲɧƟɷƟƟȜŔɧȄƟʄ changes, tap on new business opportunities, and adapt to changing markets so you and your organization can thrive.

2 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Examine the practices of the most agile and resilient organizations



Get your organization in shape to navigate turbulent times and disruptive change



Develop a capacity for foresight – anticipating change



Get tools for exploring market opportunities



Build a plan and practise techniques to gain buy-in for changes



Lead and motivate others toward agile and resilient mindsets and behaviours



Further develop your personal agility and resilience



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies 

Agility and resilience

Register Now



Analytical and innovative thinking

+32 (0)2 543 21 20



Foresight for business changes

www.mce.eu info@mce.eu

Typical Participants If you are a leader with the task of changing your organisation and its culture ʋȶŹơȟȶɭơƎˊȥŔȟǫƃ࡬˫ơˉǫŹȍơ࡬ŔnjǫȍơŔȥƎ resilient, this programme is for you. Some of the management positions that usually attend this programme are: 

Vice presidents



Executive directors



Senior managers

êʙƂƂƟɷɷʄȲƌŔ˃ɧƟɣʙǨɧƟɷʄǝƟŔNJǨȊǨʄ˃ŔȢƌƌɧǨʶƟʄȲ constantly rethink, reinvigorate, react, and reinvent. Bill Gates

54

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Agility Management

Leading Disruptive Change and Innovation – Your Plan for Breakthrough Growth Develop and promote a disruptive mindset in your organization that generates innovation and helps achieve new and sustainable growth.

Learn & Practise After participating in this programme, you will be able to: 

Develop and apply a curious, “what ǫljࢪȟǫȥƎɽơʋࢗʋǠơŔŹǫȍǫʋˊʋȶʋǠǫȥȇ ࢩljʠʋʠɭǫɽʋǫƃŔȍȍˊࢪ



Be ready to embrace and implement rapid changes



Identify and respond to both threats and opportunities for innovative disruption





Understand and assess disruption from the point of view of those being disrupted Acquire strategies to overcome organizational stagnation



FȥŔŹȍơŔƃȶȥɽǫɽʋơȥʋ˫ȶˁȶljǫƎơŔɽǫȥʋȶ the innovation pipeline



Lead your organization to positive change management



Skills & Competencies

Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

€2,950 This programme is delivered in English



Disruptive thinking



Innovation and analysis

Register Now



Change management

+32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a leader who is responsible for choosing and implementing an organizational and divisional strategy that will produce optimal results, this programme is for you. Some of the management positions that usually attend this programme are: 

Senior managers in all industries



Professionals responsible for choosing and implementing an organizational and divisional strategy that will produce optimal results.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Network and learn from a diverse group of peers from different functions, industries and countries



2 days

Dates and locations on www.mce.eu and in the MCE Training Calendar

The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking. Albert Einstein

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

55


Leading

Business

Mini MBA

Level

Page

5-Day Mini MBA

AP

IC

SV

NM

M

S

57

5-Day Mini MBA for the Chemical Industry

AP

IC

SV

NM

M

S

58

5-Day Mini MBA for the Medical Devices Industry

AP

IC

SV

NM

M

S

59

5-Day Mini MBA Mining Industry

AP

IC

SV

NM

M

S

60

5-Day Mini MBA Oil & Gas Industry

AP

IC

SV

NM

M

S

61

5-Day Mini MBA for the Pharma and Biotech Industry

AP

IC

SV

NM

M

S

62

AP

IC

SV

NM

M

S

63

AP

IC

SV

NM

M

S

64

Essentials of Project Management for the Non-Project Manager

AP

IC

SV

NM

M

S

65

Successful Project Management

AP

IC

SV

NM

M

S

66

Project Management Excellence: The Complete Programme

AP

IC

SV

NM

M

S

67

Business Finance for Non-Financial Managers

AP

IC

SV

NM

M

S

68

The Strategic Controller: Adding Value to Your Organization

AP

IC

SV

NM

M

S

69

Financial Excellence: Create Value in Your Organization

AP

IC

SV

NM

M

S

70

B2B Marketing Strategy

AP

IC

SV

NM

M

S

71

Successful Product Management

AP

IC

SV

NM

M

S

72

Powerful Value Propositions in B2B Markets

AP

IC

SV

NM

M

S

73

Sales Management for the Newly Appointed Sales Manager

AP

IC

SV

NM

M

S

74

Successful Selling Techniques for the New or Prospective Salesperson

AP

IC

SV

NM

M

S

75

AP

IC

SV

NM

M

S

76

Business Strategy Business Strategy & Planning for Managers

Customer Centricity Design Thinking: A Customer-Centric Process for Rapid Innovation

Project Management

Finance

Marketing

Sales

Human Resources Talent Management Goes Agile AP

Admin Professions

SV

Super visors

M

Managers

IC

Individual Contributors

NM

New Managers

S

Senior Managers

56


Mini MBA

5-day Mini MBA %ƟƂȲȜƟŔNJɧƟŔʄࢧŔȊȊ࢙ɧȲʙȢƌȜŔȢŔNJƟɧࢨʺǨʄǝʄǝƟࠇ࢙ƌŔ˃žǨȢǨž%ȲLJ MCE. Develop your management skills in Leadership, Strategy, Business Finance, Marketing & Supply Chain with practical challenges and an applied Business Simulation.

5 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 









Understand how a company really works – from the perspective of each business department Develop strategic thinking, planning and execution skills using the best tools and frameworks Lead and align your stakeholders to deliver your divisional, functional or organizational strategy Speak the language of business and understand how general managers think and act Support strategic goals from top management, translate and implement them for your area



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 5 interactive days

Skills & Competencies 

%ʠɽǫȥơɽɽŔƃʠȟơȥ࢏ɽʋɭŔʋơnjˊ࡬˪ȥŔȥƃơ࡬ marketing, supply chain)



Leadership & general management



Analytical thinking



Global outlook

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants The MCE’s 5 Day Mini MBA is the perfect programme for managers who want to boost their career and become a great ࢩȍȍ࢛èȶʠȥƎ¡ŔȥŔnjơɭࢪࡳ Typical participants are managers ˁǫʋǠʋơƃǠȥǫƃŔȍ࡬ɽƃǫơȥʋǫ˪ƃȶɭɽɢơƃǫŔȍǫɽʋ backgrounds e.g. production engineers, èॹ7ơȥnjǫȥơơɭɽ࡬˪ȥŔȥƃơȟŔȥŔnjơɭɽ࡬ɽŔȍơɽ executives, marketing specialists, logistics managers, etc. or managers & department heads who need to refresh and develop their business knowledge to support their future career. This in an intensive and challenging programme, so be prepared for the challenge!

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

PMI Talent Triangl e TM

More information at www.mce.eu/pmi

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

57


Mini MBA

5-Day Mini MBA for the Chemical Industry Get ready to move into a commercial or senior position within the Chemical Industry. Gain a better understanding of the chemical business context and develop the skills you need in leadership, ȜŔɧȄƟʄǨȢNJ࡬ȲɝƟɧŔʄǨȲȢŔȊƟ˂ƂƟȊȊƟȢƂƟŔȢƌ˩ȢŔȢƂƟʄȲŸƟƂȲȜƟŔNJɧƟŔʄ manager.

Learn & Practise

5 days €3,950 This programme is delivered in English

Skills & Competencies Register Now

After participating in this programme, you will be able to:



%ʠɽǫȥơɽɽŔƃʠȟơȥ࢏ɽʋɭŔʋơnjˊ࡬˪ȥŔȥƃơ࡬ operations, marketing, sales)



Understand how the different parts of the business operate



Leadership & general management

www.mce.eu



Analytical thinking

info@mce.eu



Translate changes in the chemical industrial into more competitive strategies for a sustainable growth



Global outlook of the Chemical Industry







Develop insights into how managers in the chemical industry can effectively lead people and align teams to implement new strategies Become an active contributor and make better decisions in processes of change for your company Implement the new strategic goals from your top management faster and more effectively



Understand the importance of the ˪ȥŔȥƃǫŔȍŔɽɢơƃʋɽǫȥˊȶʠɭƃȶȟɢŔȥˊ



Increase your business know-how with the best management methods and tools for your current and future career



Network and learn with a diverse group of peers from different companies and countries



Develop a personalised action plan that you will take back with you to your job



Practise new skills using realbusiness-world examples and exercises over 5 interactive days

58

Typical Participants If you have been working for the last 5 years or more in the Chemical Industry, ȟȶɽʋȍǫȇơȍˊǫȥʋơƃǠȥǫƃŔȍ࡬ɽƃǫơȥʋǫ˪ƃȶɭ ɽɢơƃǫ˪ƃɭȶȍơɽ࡬ŔȥƎȥȶˁˊȶʠŔɭơȟȶʽǫȥnj into a commercial or management position, this programme is right for you. This in an intensive and challenging programme, so be prepared for the challenge!

+32 (0)2 543 21 20

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Mini MBA

5-Day Mini MBA for the Medical Devices Industry Get ready to move into a commercial or management position within the Medical Devices Industry. Learn and practise all the business skills you need in leadership, marketing, product ƌƟʶƟȊȲɝȜƟȢʄ࡬˩ȢŔȢƂƟŔȢƌɷʙɝɝȊ˃ƂǝŔǨȢʄȲŸƟƂȲȜƟŔNJɧƟŔʄȜŔȢŔNJƟɧ in the MedTech Industry.

Learn & Practise After participating in this programme, you will be able to: 

Get into the challenges of leaders in the Medical Devices Industry



Motivate your team to implement your strategy



Think of the product life cycle in terms ȶljƃȶȟɢơʋǫʋǫȶȥŔȥƎɢɭȶ˪ʋ



How to collect customer feedback to create ‘Customer Value Propositions’



Leadership & general management

www.mce.eu



Analytical thinking

info@mce.eu



Global outlook of the MedTech Industry

Typical Participants



Interlink all business aspects of MedTech companies for informed management decisions

This in an intensive and challenging programme, so be prepared for the challenge!

Network and learn with a diverse group of peers from different companies and countries



Develop a personalised action plan that you will take back with you to your job



Practise new skills using realbusiness-world examples and exercises over 5 interactive days

+32 (0)2 543 21 20

www.mce.eu

Register Now

%ʠɽǫȥơɽɽŔƃʠȟơȥ࢏ɽʋɭŔʋơnjˊ࡬˪ȥŔȥƃơ࡬ operations, marketing, sales)

Have an overview of the supply chain process in the MedTech Industry



This programme is delivered in English





čȥƎơɭɽʋŔȥƎ˪ȥŔȥƃǫŔȍƃȶȥƃơɢʋɽʋȶ ȟŔȇơ˪ȥŔȥƃǫŔȍƎơƃǫɽǫȶȥɽ

€3,950

Skills & Competencies

If you are a manager in the MedTech or Diagnostic Sectors with 5-10 years of experience, typically having held positions ǫȥƃȶȟȟơɭƃǫŔȍ࡬ʋơƃǠȥǫƃŔȍ࡬ɽƃǫơȥʋǫ˪ƃȶɭ clinical functions, this programme is right for you.



5 days

+32 (0)2 543 21 20

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

info@mce.eu

59


Mini MBA

5-Day Mini MBA Mining Industry Gain a better understanding of the Mining Industry. Develop the business the skills you need in leadership, strategy, operational Ɵ˂ƂƟȊȊƟȢƂƟ࡬ȜŔɧȄƟʄǨȢNJ࡬˩ȢŔȢƂƟŔȢƌȜȲɧƟʄȲŸƟƂȲȜƟŔǝǨNJǝ࢙ performance manager in the Mining Industry.

Learn & Practise After participating in this programme, you will be able to: 



Understand how a company works with a multi-functional overview of the business and the key leadership competences needed Develop strategic thinking, planning and execution skills using the right tools and frameworks

Skills & Competencies

Register Now



Leadership & general management

+32 (0)2 543 21 20



Analytical thinking

www.mce.eu



Global outlook of the Mining Industry

Typical Participants



Make better business decisions and improve your contribution to the business

If you are a functional, specialist or midlevel manager who wants to develop a wider and deeper understanding of how a mining organization works and delivers value to its stakeholders, this programme is right for you.

Assess the business environment and translate changes into competitive strategies for sustainable growth

This in an intensive and challenging programme, so be prepared for the challenge!

Support strategic goals from top management and be able to implement them for your area ơlj˪ƃǫơȥʋȍˊ



Network and learn with a diverse group of peers from different companies and countries



Develop a personalised action plan that you will take back with you to your job



Practise new skills using realbusiness-world examples and exercises over 5 interactive days

60

This programme is delivered in English

Business acumen (strategy, ȶɢơɭŔʋǫȶȥɽ࡬˪ȥŔȥƃơ࡬ȟŔɭȇơʋǫȥnj࢐

zȥ˫ʠơȥƃơ࡬ơȥŔŹȍơŔȥƎƎơȍǫʽơɭˁǫƎơɭ organizational objectives



€3,950







5 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Mini MBA

5-Day Mini MBA Oil & Gas Industry Gain a better understanding of the Oil & Gas business contexts. Develop the business the skills you need in leadership, strategy, ȲɝƟɧŔʄǨȲȢŔȊƟ˂ƂƟȊȊƟȢƂƟ࡬ȜŔɧȄƟʄǨȢNJŔȢƌ˩ȢŔȢƂƟʄȲŸƟƂȲȜƟŔNJɧƟŔʄ manager in the Oil & Gas Industry.

3 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 











Understand how a corporation works with a multi-functional overview of a business and key leadership competences necessary for success

Skills & Competencies 

Business acumen (strategy, ȶɢơɭŔʋǫȶȥɽ࡬˪ȥŔȥƃơ࡬ȟŔɭȇơʋǫȥnj࢐



Leadership & general management



Analytical thinking



Global outlook of the Oil & Gas Industry

Develop strategic thinking, planning and execution skills using appropriate tools and frameworks zȥ˫ʠơȥƃơ࡬ơȥŔŹȍơŔȥƎƎơȍǫʽơɭˁǫƎơɭ organizational objectives Make better business decisions and improve your contribution to the business Assess the business environment and translate changes into competitive strategies for sustainable growth Support strategic goals from top management and be able to translate them for your area and implement ʋǠơȟȟȶɭơơlj˪ƃǫơȥʋȍˊ



Network and learn with a diverse group of peers from different companies and countries



Develop a personalised action plan that you will take back with you to your job



Practise new skills using realbusiness-world examples and exercises over 5 interactive days

+32 (0)2 543 21 20

www.mce.eu

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Typical Participants If you are a functional, specialist or midlevel manager who wants to develop a wider and deeper understanding of how an organization in the Oil & Gas Industry works to deliver value to its stakeholders, this programme is right for you. Some of the professionals that usually attend to this business and management training course are: 



Experienced professionals wanting to update or broaden their business knowledge and skills

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Individuals looking to master the language of business and gain greater perspective on the Oil & Gas Industry

info@mce.eu

61


Mini MBA

5-Day Mini MBA for the Pharma and Biotech Industry Gain a better understanding of the Pharmaceutical / Biotechnology business contexts. Develop the skills you need in leadership, marketing, strategy and value proposition to excel as a high-performance manager in the Healthcare Industry.

5 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Translate changes in the healthcare environment into competitive strategies



Understand how the different business areas really work together



Gain deeper understanding of broader ˪ȥŔȥƃǫŔȍŔȥƎɽʋɭŔʋơnjǫƃƃȶȥʋơˉʋɽ



Support strategic goals from top management and implement them faster and more effectively





Align your team or group to concentrate on customer value through cross-functional improvements Increase your business know-how with the best management methods and tools



Make better business decisions and improve your contribution to the business



Network and learn with a diverse group of peers from different companies and countries



Develop a personalised action plan that you will take back with you to your job



Practise new skills using realbusiness-world examples and exercises over 5 interactive days

62

Skills & Competencies 

%ʠɽǫȥơɽɽŔƃʠȟơȥ࢏ɽʋɭŔʋơnjˊ࡬˪ȥŔȥƃơ࡬ marketing)



Leadership & general management



Analytical thinking



Global outlook of the pharmaceutical industry

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Experience Level

Typical Participants If you are a manager or an expert who wants to master complexity and understand cross-functional issues in the pharma or biotech industry, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

It helped me to see through lenses of different stakeholders, customers, to consider different perspectives and to understand how to navigate decision makings or to deal with conflicts of interest. Thomas Pongratz, Boehringer Ingelheim Pharma GmbH & Co. KG, Germany


Business Strategy

Business Strategy & Planning for Managers Develop the best strategic plan to support your company’s goals. Apply strategic thinking and planning to lead strategic planning processes, formulate business plans, execute your strategy and make better decisions that create long term value.

3 days €3,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 











Identify strategic planning issues to develop a unique competitive advantage Learn key analytical approaches to expand your understanding of the marketplace Align your organization with your strategic planning goals by integrating strategy, objectives, metrics, and performance Use a case study to examine the strategic planning process Recognise how the actions of customers, competitors, and your own company determine the outcomes in your markets Determine the best approach to effectively implement your strategic planning



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

Skills & Competencies 

Business strategy processes

Register Now



Strategy execution

+32 (0)2 543 21 20



Analytical thinking

www.mce.eu



Decision-making

info@mce.eu

Typical Participants If you are a manager who requires understanding of business strategies and strategic decision-making to improve performance, this programme is for you. It is also recommended for professionals who guide and implement strategic planning processes and write strategic business plans.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level

In Company

PMI Talent Triangl e TM

Dates and locations on www.mce.eu and in the MCE Training Calendar

More information at www.mce.eu/pmi

õǝƟʺȲɧȄɷǝȲɝɝɧȲʶǨƌƟƌȜƟʺǨʄǝʄǝƟȄȢȲʺȊƟƌNJƟʄȲɣʙǨƂȄȊ˃ identify the weak spots in the existing strategy and where ƂȲɧɧƟƂʄǨʶƟŔƂʄǨȲȢǨɷɧƟɣʙǨɧƟƌŔȢƌʺǨʄǝʄǝƟɷʄɧʙƂʄʙɧƟƌŔɝɝɧȲŔƂǝ when developing new strategies. Hrvoje Krip, Area Sales Manager, ABB Switzerland

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

63


Customer Centricity

Design Thinking: A Customer-Centric Process for Rapid Innovation Learn a low-cost and low-risk method to generate business solutions. Spot and turn market and customer challenges into business opportunities and create innovative solutions that WOW customers and attract new clients.

2 days â‚Ź2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 



Understand how design thinking can improve organizational and personal performance Embrace uncertainty and develop an experimental mindset



Approach market challenges from completely new angles



Convert ideas into customer value and market opportunity



Release your group’s creative thinking and sharpen critical analysis



Create more progressive and practical solutions for real-world problems



Balance constraints and technical limitations with customer preferences



Learn how to use a repeatable process to drive rapid innovation



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies 

Design and analytical thinking

Register Now



Drive change and innovation

+32 (0)2 543 21 20



Scan and respond to market trends

www.mce.eu



Flexible mind-set

info@mce.eu

Typical Participants If you are a business professional in any functional area or role associated with revenue growth, this programme is for you.

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

If I had asked people what they wanted, they would have said faster horses. Henry Ford

64

Experience Level


Project Management

Essentials of Project Management for the Non-Project Manager Learn and apply basic elements of project management to your job to support project success.

2 days â‚Ź1,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Know the purpose and process of project management



Understand the roles, responsibilities and needs of project team members



Identify and apply critical project management tools



Identify stakeholders, their relationships to each other and how these relationships affect projects



Recognise stakeholder issues within the organization



Identify and apply critical communication tools and protocols



Network and learn from a diverse group of peers from different functions, industries and countries





Skills & Competencies 

Project management overview

Register Now



Stakeholder management

+32 (0)2 543 21 20



Acquainted with project management tools and processes

www.mce.eu

Typical Participants If you are a business professional whose role requires coordinating activities and stakeholders, or you are doing a career transition towards project management, this programme is right for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Develop a personal action plan to implement back at work

Dates and locations on www.mce.eu and in the MCE Training Calendar

Practise new skills using real-business examples and exercises over 2 interactive days

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

65


Project Management

Successful Project Management Get essential project management skills to structure your projects and take control of the implementation. Learn best practices to deliver your projects on schedule, on cost and within scope.

Learn & Practise After participating in this programme, you will be able to: 







Ensure that your projects are set-up for success from the start Learn the basics for effectively gathering and documenting requirements Understand the role of the project manager, business analyst, and others in managing projects Develop an integrated project plan including realistic scope, schedules, ŹʠƎnjơʋɽ࡬ŔȥƎɭǫɽȇɽࢗŔȥƎʋʠɭȥʋǠŔʋɢȍŔȥ into successful action



Learn how to effectively track and report on project progress



Gain the respect of your project team and build credibility with top management

Skills & Competencies

€2,950 This programme is delivered in English



Project management



Business acumen

Register Now



Budgeting and forecasting

+32 (0)2 543 21 20



Reporting and stakeholder management

www.mce.eu info@mce.eu

Typical Participants Experience Level If you are a professional who is new to project management and require the ability to manage all aspects inherent in projects, this programme is for you. The programme is also designed for ǫȥƎǫʽǫƎʠŔȍɽˁǠȶŔɭơࢩŔƃƃǫƎơȥʋŔȍࢪɢɭȶǿơƃʋ managers (i.e. professionals for whom project management is secondary to their jobs).

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

PMI Certified

In Company

Network and learn from a diverse group of peers from different functions, industries and countries

This programme has been reviewed and approved by the Project Management Institute® (PMI).



Develop a personal action plan to implement back at work

More information at www.mce.eu/pmi



Practise new skills using realbusiness-world examples and exercises over 3 interactive days



3 days

PMI Talent Triangl e TM

Dates and locations on www.mce.eu and in the MCE Training Calendar

The facilitator did an excellent job of blending activities, and examples / stories to make the content relatable and applicable. Amy R

66


Project Management

Project Management Excellence: The Complete Programme ’ƟŔɧȢŔƌʶŔȢƂƟƌɝɧȲǼƟƂʄȜŔȢŔNJƟȜƟȢʄʄƟƂǝȢǨɣʙƟɷʄȲȊƟŔƌʄƟŔȜɷǨȢ ɝɧȲǼƟƂʄɷŔȢƌƂȲȜȜʙȢǨƂŔʄƟʺǨʄǝɷʄŔȄƟǝȲȊƌƟɧɷࡲ%ƟƂȲȜƟɝɧȲ˩ƂǨƟȢʄǨȢ ǨƌƟȢʄǨLJ˃ǨȢNJ࡬ɣʙŔȢʄǨLJ˃ǨȢNJ࡬ŔȢƌɝȊŔȢȢǨȢNJɝɧȲǼƟƂʄɷ࡬ŔȢƌȄȢȲʺǝȲʺǨɷ ŸƟɷʄʄȲȲʶƟɧƂȲȜƟƌƟȊŔ˃ɷ࡬ƂȲɷʄȲʶƟɧɧʙȢɷ࡬ȲɧɣʙŔȊǨʄ˃ɝɧȲŸȊƟȜɷࡲ

5 days €3,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to: 

Learn all aspects of project management from the perspective of the PMBOK Guide



Acquire the prerequisite knowledge to enter a PMP Exam preparation



Achieve competence in the 10 project management knowledge areas and 5 process groups





Master the 47 competencies outlined in the PMBOK Guide Learn the techniques of documenting project risks, assumptions and constraints



Identify and perform stakeholder analysis



Develop a WBS and create a project charter



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 5 interactive days

Skills & Competencies 

Advanced project management

Register Now



Risk management

+32 (0)2 543 21 20



Reporting and stakeholder management

www.mce.eu info@mce.eu

Typical Participants Experience Level This programme is designed for project managers and project team leaders who have several years of experience initiating, planning and managing projects. It is also aimed at project team members who are interested in enhancing their career by ɢɭơɢŔɭǫȥnjʋȶŹơƃȶȟơŔƃơɭʋǫ˪ơƎá¡áࡳ

AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Also Avaliable as In Company PMI Talent Triangl e TM

More information at www.mce.eu/pmi

Dates and locations on www.mce.eu and in the MCE Training Calendar

This class surpassed my expectations. The pedagogic acumen the facilitator brought to the table along with the content combined to make a truly worthwhile week. I am implementing the skills and knowledge in my own organisation less than a week from finishing the workshop and it is being received well by my supervisors as well as the rest of my team. Claudia A.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

67


Finance

Business Finance for Non-Financial Managers ’ƟŔɧȢʄǝƟƟɷɷƟȢʄǨŔȊɷȲLJŸʙɷǨȢƟɷɷ˩ȢŔȢƂƟŔȢƌŸƟƂȲȜƟȜȲɧƟ ƂȲȢ˩ƌƟȢʄʺǝƟȢƌǨɷƂʙɷɷǨȢNJ˃ȲʙɧƌƟɝŔɧʄȜƟȢʄࢪɷŸʙƌNJƟʄ࡬á°wŔȢƌ forecasts with Financial Directors and management. Get the ˩ȢŔȢƂǨŔȊɷȄǨȊȊɷŔȢƌʙȢƌƟɧɷʄŔȢƌǨȢNJʄȲɧƟŔƌ˩ȢŔȢƂǨŔȊɧƟɝȲɧʄɷŔȢƌ make decisions based on the data.

Learn & Practise After participating in this programme, you will be able to: 

Get a better understanding of the numbers side of your job



•ơŔɭȥǠȶˁʋȶࢩʋǠǫȥȇ˪ȥŔȥƃơࢪŔȥƎ ʋɭŔȥɽȍŔʋơɢơɭljȶɭȟŔȥƃơǫȥʋȶ˪ȥŔȥƃǫŔȍ terms









Develop proactive working ɭơȍŔʋǫȶȥɽǠǫɢɽˁǫʋǠ˪ȥŔȥƃơ professionals and increase your value to the organization eŔǫȥnjɭơŔʋơɭƃȶȥ˪ƎơȥƃơˁǫʋǠŔˁȶɭȇǫȥnj ȇȥȶˁȍơƎnjơȶljŹʠɽǫȥơɽɽ˪ȥŔȥƃǫŔȍɽ Take the guesswork out of your ƎơƃǫɽǫȶȥȟŔȇǫȥnjŔȥƎʠɽơ˪ȥŔȥƃǫŔȍƎŔʋŔ to deliver a better bottom line Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

3 days €2,950 This programme is delivered in English

Skills & Competencies

Register Now



%ʠɽǫȥơɽɽ˪ȥŔȥƃơŔƃʠȟơȥ

+32 (0)2 543 21 20



Budgeting and forecasting

www.mce.eu



Financial decision-making

info@mce.eu

Typical Participants If you are a Non-Financial Manager in any functional area of responsibility or business department, no matter the industry you are in, this programme is for you.

PMI Certified This programme has been reviewed and approved by the Project Management Institute® (PMI).

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as PMI Talent Triangl e TM

In Company

More information at www.mce.eu/pmi Dates and locations on www.mce.eu and in the MCE Training Calendar

The instructor did a great job of framing up the topics and repeating the important parts to keep things fresh in your mind. The instructor also provided real business examples to keep things relevant. Rhonda H.

68


Finance

The Strategic Controller: Adding Value to Your Organization 5ƟʶƟȊȲɝʄǝƟ˩ȢŔȢƂǨŔȊɷȄǨȊȊɷʄȲȜŔȢŔNJƟŔȊȊLJȲʙɧǝŔʄɷʄǝŔʄƟʶƟɧ˃ controller must wear: number cruncher, custodian, analyst and business partner.

Learn & Practise After participating in this programme, you will be able to: 









7ơ˪ȥơʋǠơɽƃȶɢơŔȥƎǫƎơȥʋǫljˊʋǠơljȶʠɭ quadrants of the controller’s job in today’s business environment Controller as number cruncher: Ensure the timeliness and accuracy of ˪ȥŔȥƃǫŔȍɽʋŔʋơȟơȥʋɽ Controller as custodian: Establish enterprise-wide controls to safeguard corporate assets and ensure compliance -ȶȥʋɭȶȍȍơɭŔɽŔȥŔȍˊɽʋ࡫7ơ˪ȥơ budgetary metrics and parameters to ơʽŔȍʠŔʋơʋǠơ˪ȥŔȥƃǫŔȍǠơŔȍʋǠȶljʋǠơ company

Skills & Competencies

Align and apply the functions of the four quadrants of the controller role to a case study



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

€3,450 This programme is delivered in English



ƎʽŔȥƃơƎŹʠɽǫȥơɽɽ˪ȥŔȥƃơŔƃʠȟơȥ



Analytical thinking

Register Now



Financial analysis and outlook

+32 (0)2 543 21 20 www.mce.eu

Typical Participants zljˊȶʠŔɭơŔ˪ȥŔȥƃǫŔȍɢɭȶljơɽɽǫȶȥŔȍ who has recently been promoted to a ˪ȥŔȥƃǫŔȍƃȶȥʋɭȶȍȍơɭɢȶɽǫʋǫȶȥ࡬ȶɭˊȶʠŔɭơŔ controllers’ assistant who wants to add value to your organization and career by increasing your effectiveness in the four quadrants of the controller’s job, this programme is for you.

Controller as business partner: bʠɭʋǠơɭʋǠơ˪ȥŔȥƃǫŔȍnjȶŔȍɽȶljʋǠơ organization



3 days

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

It was a great programme. The course content and method ȲLJƌǨʶǨƌǨȢNJʄǝƟɧȲȊƟǨȢʄȲLJȲʙɧɣʙŔƌɧŔȢʄɷɝɧȲʶǨƌƟƌʶŔȊʙŔŸȊƟ structure and guidance. The instructor is excellent. This course was well worth the time and funds invested. Mary H.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

69


Finance

Financial Excellence: Create Value in Your Organization %ƟƂȲȜƟŔʶǨɷǨȲȢŔɧ˃˩ȢŔȢƂǨŔȊȜŔȢŔNJƟɧʺǨʄǝʄǝƟȄȢȲʺȊƟƌNJƟʄȲ ǨȜɝȊƟȜƟȢʄȊȲȢNJ࢙ʄƟɧȜɷʄɧŔʄƟNJǨƂ˩ȢŔȢƂǨŔȊɷʄɧŔʄƟNJǨƟɷʄǝŔʄɷʙɝɝȲɧʄ the growth of your company. Learn how to differentiate your organization from the competition and impact your company ɝȲɷǨʄǨʶƟȊ˃ʺǨʄǝ˃Ȳʙɧ˩ȢŔȢƂǨŔȊɷʄɧŔʄƟNJ˃ࡲ

Learn & Practise After participating in this programme, you will be able to: 

Deepen on value creation and its key drivers



Link value creation enablers with various strategic options



Get acquainted with new measurement metrics and their impact on company decisions



•ǫȥȇʋǠơǫȟɢŔƃʋȶlj˪ȥŔȥƃǫŔȍƎơƃǫɽǫȶȥɽ with the overall company strategy



Organise the Finance Team to contribute to value creation



Think about how to implement the value creation measurement metrics



Work on the development program for key team members with HR



Design and implement the balanced scorecard to measure the effective stakeholder value



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 3 interactive days

70

3 days €3,450 This programme is delivered in English

Skills & Competencies

Register Now



Financial value creation

+32 (0)2 543 21 20



Fˉơƃʠʋǫʽơ˪ȥŔȥƃơŔƃʠȟơȥ

www.mce.eu



Leadership & team development

info@mce.eu



Financial analysis and outlook

Typical Participants zljˊȶʠŔɭơŔ˪ȥŔȥƃơȶɭŹʠɽǫȥơɽɽȟŔȥŔnjơɭ with a minimum of 8 years business experience, management responsibility ŔȥƎŔnjȶȶƎʠȥƎơɭɽʋŔȥƎǫȥnjȶlj˪ȥŔȥƃǫŔȍ statements, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

Without continual growth and progress, such words as improvement, achievement, and success have no meaning. Benjamin Franklin


Marketing

B2B Marketing Strategy Get the right tools to create and implement a value-based B2B Marketing Strategy. Include customer centricity, seller-buyer relations, innovation, and customer value propositions in a digital world.

Learn & Practise After participating in this programme, you will be able to: 

Create and implement a value-based B2B marketing strategy



Identify the trends that are impacting your industry and how to address them





Understand in greater depth the main categories of customer value propositions and what it takes to provide true value, drive customer loyalty, and create sustainable advantage Integrate marketing strategy in support of your value proposition



Evaluate new forms of collaboration with value chain partners and customers



Identify leadership actions required to align people, processes and metrics in support of your strategy



Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 4 interactive days

Skills & Competencies 

B2B marketing strategies



Marketing value creation



Craft customer value propositions

3 days â‚Ź3,450 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu

Typical Participants If you are a general manager, product, brand or marketing manager on a senior level in an industrial market who has the responsibility for developing and implementing a value-based B2B Marketing Strategy, and who manages the marketing and technology processes that support the strategy, this programme is for you.

info@mce.eu

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

I learned by own experience that workshops in MCE is not a useless waste of time, efforts and money. This is very effective investment in development of itself as professional. Marat Shayzhanov, Dealer Sales Representative, Toshiba CIS, Russia

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

71


Marketing

Successful Product Management Gain the business skills you need to be a successful product ȜŔȢŔNJƟɧࡲ’ƟŔɧȢʄǝƟʄȲȲȊɷŔȢƌʄƟƂǝȢǨɣʙƟɷʄȲȜŔȢŔNJƟŔɝȲɧʄLJȲȊǨȲ of products, implement product management planning and understand critical reports, calculate break-even sales formulas and prepare your own marketing plan

Learn & Practise After participating in this programme, you will be able to:  Understand the why’s and how’s of the

ɢɭȶƎʠƃʋȟŔȥŔnjơȟơȥʋɢɭȶƃơɽɽࢗŔȥƎ how to make the best use of it  Gain marketing savvy and use it to

perform your job effectively  Set priorities and manage the

ɢɭȶ˪ʋŔŹǫȍǫʋˊȶljˊȶʠɭɢɭȶƎʠƃʋɽȶɭ service  Build effective working relationships

3 days €2,950 This programme is delivered in English

Skills & Competencies

Register Now



Product management

+32 (0)2 543 21 20



Marketing value creation

www.mce.eu



%ʠɽǫȥơɽɽ˪ȥŔȥƃơŔƃʠȟơȥ

info@mce.eu

Typical Participants If you have at least two years of experience in marketing and are moving to a product management position, or you are a brand marketer or work with one, this programme is for you.

with suppliers and with external and internal business partners

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

 ¡ŔȥŔnjơʋǠơ˪ȥŔȥƃǫŔȍŔɽɢơƃʋɽȶlj

product management

Also Avaliable as

 Network and learn from a diverse

In Company

group of peers from different functions, industries and countries

Dates and locations on www.mce.eu and in the MCE Training Calendar

 Develop a personal action plan to

implement back at work  Practise new skills using real-

business-world examples and exercises over 3 interactive days

I really enjoyed the programme. The facilitator was able to provide real examples from world renowned companies to help illustrate the concepts, theories and practices taught during the course. This made it very easy for me to understand. In addition, there were plenty of opportunities given to me to apply these new teachings to my current company/role in class to practice what I have learned. Leo C.

72


Marketing

Powerful Value Propositions in B2B Markets Get the marketing skills to create, develop and use powerful value propositions that are attractive to customers. Learn to drive your go-to-market strategy to increase your business and make marketing and sales communications more relevant to your market

2 days â‚Ź2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:  Distinguish between what is a good

and what is a bad value proposition  Assess your own existing value

proposition  Build a powerful and dramatically

improved value proposition  Identify actions required to build

the value delivery system your organization needs to deliver your value proposition

Skills & Competencies

Register Now



Craft customer value propositions

+32 (0)2 543 21 20



Marketing value creation

www.mce.eu



B2B marketing strategies

info@mce.eu

Typical Participants If you are a marketing manager/director looking to strengthen your go-tomarket strategy with a powerful value proposition, this programme is for you. The programme is valid for both B2B and B2C markets and uses many examples from both situations.

 Walk away with a value proposition

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

plan

Also Avaliable as

 Network and learn from a diverse

group of peers from different functions, industries and countries

In Company

 Develop a personal action plan to

Dates and locations on www.mce.eu and in the MCE Training Calendar

implement back at work  Practise new skills using real-

business-world examples and exercises over 2 interactive days

Marketing is not the art of finding clever ways to dispose of what you make It’s the art of creating genuine customer value. Philip Kotler

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

73


Sales

Sales Management for the Newly Appointed Sales Manager Develop your leadership style and skills to set sales strategies and manage a sales team. Know how to build a collaborative ɧƟȊŔʄǨȲȢɷǝǨɝʺǨʄǝ˃ȲʙɧʄƟŔȜŔȢƌȜŔȢŔNJƟȜƟȢʄŔȢƌȊƟŔɧȢǝȲʺʄȲ˩ȊȊ open positions on your team with the right people.

3 days €3,450 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:  Make a smooth transition to sales

management  Win respect by building your

management skills  Ensure your team’s productivity

through recruitment, training and coaching skills  FljljơƃʋǫʽơȍˊɢȍŔȥࢗŔȥƎʋŔɭnjơʋࢗ

customers and territories  Successfully plan your logistical

Skills & Competencies 

Sales strategies and value creation

Register Now



Leadership & team development

+32 (0)2 543 21 20



Analytical thinking

www.mce.eu



Market development strategies

info@mce.eu

Typical Participants If you are a newly appointed or prospective sales manager who needs the management skills and tools to respond to customer, team and company needs, this programme is for you.

operations and organizational structure  Network and learn from a diverse

group of peers from different functions, industries and countries  Develop a personal action plan to

implement back at work  Practise new skills using real-

business-world examples and exercises over 3 interactive days

The instructor did a great job using his real world experience to enhance the educational materials. His consistent examples ǝƟȊɝƟƌʄȲƌƟȜȲȢɷʄɧŔʄƟǝȲʺʄǝƟɷƟʄƟƂǝȢǨɣʙƟɷƂŔȢŸƟŔƌŔɝʄƟƌ to real life. He was very enthusiastic and held my attention for the 3 day class. He tailored the material to fit your exact job and gave great action steps to put into place. Kaylen H.

74

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar


Sales

Successful Selling Techniques for the New or Prospective Salesperson Make your sales skills sharp and effective. Understand the LJʙȢƌŔȜƟȢʄŔȊɷȲLJɷƟȊȊǨȢNJ࡬ȊƟŔɧȢʄƟƂǝȢǨɣʙƟɷʄȲ˩ȢƌȢƟʺƂʙɷʄȲȜƟɧɷ࡬ develop relationships and rapport with clients, and close deals effectively to reach your sales targets.

2 days €2,950 This programme is delivered in English

Learn & Practise After participating in this programme, you will be able to:  Identify the behaviours and skills of a

successful sales professional  Describe different types of selling

models  Identify elements of the sales

framework  Understand prospecting basics and be

able to conduct a sales call  Use a customer-centred selling

Skills & Competencies 

Sales and commercial savvy

Register Now



Negotiation and persuasion

+32 (0)2 543 21 20



Develop networks and relationships

www.mce.eu info@mce.eu

Typical Participants If you are a salesperson, junior account manager, provide sales support, or you are a potential candidate for a sales position who wants to build or revitalize your existing selling skills, this programme is for you.

approach to provide value  Choose a closing technique to earn the

business  Manage the customer relationship on

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as

an ongoing basis  Network and learn from a diverse

In Company

group of peers from different functions, industries and countries

Dates and locations on www.mce.eu and in the MCE Training Calendar

 Develop a personal action plan to

implement back at work  Practise new skills using real-

business-world examples and exercises over 2 interactive days

The facilitator knew how to relay his knowledge in a way that made it easy and exciting to learn. He was also funny so that made the class more enjoyable. He shared real experiences that were relatable and applicable to what was being discussed. He also used others experiences in the class to teach from, giving those participants real insight on the situation that they were facing. Dinah S.

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

75


Human Resources

Talent Management Goes Agile Learn to integrate ‘Business Agility’ into HR and Talent Management practices to thrive in today’s knowledge economy and changing business context.

Learn & Practise After participating in this programme, you will be able to: 







Think of agile talent management methods to innovate quickly in your company Diagnose innovation roadblocks in your HR department and present agile solutions Learn agile applications to performance management Network and learn from a diverse group of peers from different functions, industries and countries



Develop a personal action plan to implement back at work



Practise new skills using realbusiness-world examples and exercises over 2 interactive days

Skills & Competencies 

Business agility



Leadership & employee development



Innovation and analysis

3 days €3,250 This programme is delivered in English

Register Now +32 (0)2 543 21 20 www.mce.eu info@mce.eu

Typical Participants If you are a senior HR generalist, Talent Manager, Organizational Developer, or Learning and Development Specialist and want to prepare your organization strategically for the rapidly changing world of work, this programme is for you.

Experience Level AP

Admin Professionals

IC

Individual Contributors

SV

Supervisors

NM

New Managers

M

Managers

S

Senior Managers

Also Avaliable as In Company

Dates and locations on www.mce.eu and in the MCE Training Calendar

A great person attracts great people and knows how to hold them together. Johann Wolfgang Von Goethe

76


Training Programmes Calendar January - December 2019 Days

Time Management

JAN

Communicating Up, Down and Across the Organization

JAN

FEB

MAR

18-19

2

How to Communicate with Diplomacy, Tact and Credibility

2

24-25

18-19

žŔȢŔNJǨȢNJ,ȲȢ˪ǨƂʄ

2

3

18-20

Creative Thinking in Business

2

Critical Thinking

2

Strategic Thinking

2

JUL

AUG

SEP

OCT

NOV

DEC

22-25

DEC 02-03

(BRU)

(FRA)

18-21

(LON)

(MUC)

03-04 (AMS)

23-24

MAY

(FRA)

21-23 (FRA)

JUN

JUL

AUG

13-14

(BRU)

02-04

(BRU)

(BRU)

18-19

(AMS)

23-25 06-08

APR

04-05

(FRA)

(AMS)

MAR

NOV

14-15

(FRA)

(BRU)

(LON)

FEB

OCT

(AMS)

15-17

(BRU)

JAN

SEP

11-12

(BCN)

3

2

AUG

24-25

(GVA)

18-20

Developing Your Analytical Skills

JUL

17-18

Days

Analytical & Thinking Skills

JUN

13-16

(AMS)

(BRU)

MAY

(BRU)

4

Effective Executive Speaking

APR 08-09

(MUC)

(GVA)

JUN (FRA)

18-21

Effective Presentation Skills

MAY

24-25

28-31

Communicating to Your Senior Management & Key Stakeholders

APR

(BRU)

Days

Communication Skills

MAR

04-05

2

Time Management

FEB

SEP

OCT

NOV

DEC

23-24

(FRA)

(AMS)

08-09

18-19

(BCN)

(BRU)

13-14

18-19

(PAR)

(MUC)

23-24

11-12 (MUC)

(BRU)

Influence and Negotiation Skills

Days

JAN

FEB

MAR

APR

MAY

JUN

JUL

AUG

SEP

OCT

NOV

DEC

5ƟʶƟȊȲɝǨȢNJÚƟɧɷȲȢŔȊwȢ˪ʙƟȢƂƟŔȢƌwȜɝŔƂʄ

4

21-24

18-21

25-28

08-11

13-16

24-27

22-25

19-22

23-26

21-24

18-19

09-12

Getting Results Without Authority

3

30-01

Negotiating to Win

3

(BRU)

(FRA)

(PAR)

(GVA)

15-17

(BRU)

The Professional Executive Assistant

4

,ȲȜȜʙȢǨƂŔʄǨȲȢŔȢƌwȢ˪ʙƟȢƂƟLJȲɧD˂ƟƂʙʄǨʶƟɷɷǨɷʄŔȢʄɷ

3

JAN

FEB

(AMS)

MAR

APR

MAY

JUN

(BCN)

JUL

Assertiveness Training for Women in Business

2

Leadership Development for Women

3

AMS Amsterdam

BRU Brussels

FRA

BCN Barcelona

BUD Budapest

BAS Basel BER Berlin

(BRU)

05-07

04-06

12-14

04-06

AUG

(FRA)

SEP

OCT

NOV

DEC 02-05

17-19

11-13

(BCN)

(PAR) (PAR)

20-22

(AMS)

(PAR)

08-09 (BCN)

JAN

FEB

MAR

APR

MAY

JUN

JUL

AUG

SEP

OCT

03-05

(VIE)

20-21

(AMS)

14-15

(FRA)

(BRU)

22-24

02-04

(LON)

Frankfur t

(FRA)

MUC Munich

VIE

GVA Geneva

LUX

NCE Nice

WAW Warsaw

COP Copenhagen

IST

MAD Madrid

PAR Paris

ZRH Zurich

DBN Dublin

QLS Lausanne

MXP Milan

PRG Prague

Istanbul

info@mce.eu

Luxembourg

DEC

20-22

(BRU)

11-12

NOV

LON London

www.mce.eu

(LON)

(AMS)

15-17

3

Executive Presence for Women

(FRA)

(BCN)

Days

Women in Business

(AMS)

22-25

2

Strategic Skills for Administrative Professionals

(BCN)

(BCN)

13-16

3

Partnering with Your Boss:

(BRU)

(BCN)

18-20

Days

+32 (0)2 543 21 20

(BCN)

(FRA)

Executive Assistants & Administrative Professionals

Management Skills for Administrative Professionals

(GVA)

Vienna

77


Training Programmes Calendar January - December 2019 Days

People Management Skills Successfully Managing People

3

JAN

FEB

21-23

11-13

(BRU)

MAR

(MUC)

APR

MAY

JUN

JUL

AUG

SEP

08-10

13-15

24-26

15-17

12-14

22-25

19-22

(AMS)

(FRA)

(COP)

(BCN)

(LON)

OCT

NOV

DEC

23-25

13-15

02-04

23-26

18-21

09-12

(BRU)

(FRA)

(AMS)

25-27 (BRU)

4

Managing People in an International Environment

21-24

18-21

21-23

04-06

08-10

06-08

03-06

15-17

16-18

07-09

04-06

02-04

10-12

08-10

13-15

10-12

22-24

22-24

14-16

18-20

02-04

20-22

24-26

23-25

21-23

20-22

15-17

30-02

28-30

25-27

(PAR)

(BRU)

13-16

(BRU)

(BRU)

(FRA)

(FRA)

(LUX)

(DXB)

11-13

3

Management Skills for New Managers

(VIE)

(BRU) (FRA)

(LON)

(BCN)

(AMS) (MXP)

(LON)

(IST)

(BRU) (BER)

(LON)

(DXB)

(BRU)

(MUC)

18-20

(PAR)

(AMS)

(FRA)

(LUX)

(AMS) (FRA)

(MXP)

(IST)

(BRU) (VIE)

(LON) (GEN)

(LON) (DXB)

(MUC)

18-20 (GVA)

Sales Management for the Newly Appointed Sales Manager

Leadership Skills

3 Days

Preparing for Leadership

2

Developing Executive Leadership

3

The Voice of Leadership

3

Leading with Emotional Intelligence

3

Leading Virtual Teams

2

Advanced Leadership Programme

4

Strategic Leadership for Senior Managers

4

Leading in a VUCA World

2

Agility Management

Days

Managing Chaos

2

Strategic Agility and Resilience:

2

Winning Strategies for Leaders

Leading Disruptive Change and Innovation:

24-26

18-20

JAN

FEB

MAR

APR

18-19

MAY

Mini MBA

JUL

AUG

SEP

15-17

(BRU)

21-23

(LON)

(FRA)

22-24

(LON)

DEC 02-03

21-23

(LON)

04-06

16-18

(BCN)

(FRA)

(BRU)

09-11 (LON)

04-06

03-05

(FRA)

NOV

(FRA)

25-27

11-13

OCT

23-24

(BRU)

(FRA)

(BRU)

20-21

21-22

(FRA)

(BRU)

13-16

18-21 11-14 (BCN)

09-12

22-25

23-26

09-12

(BRU)

APR

JUN

JUL

AUG

SEP

(AMS)

OCT

NOV

23-24

(FRA)

(PAR)

23-24

(BRU)

11-12

(FRA)

03-04

DEC 02-03

(COP)

13-14

(MUC)

18-19

(BRU)

03-04 14-15

(LON)

17-18

(FRA)

MAY

(LON)

(PAR)

10-11

(MUC)

MAR

23-26

(LON)

01-02

FEB

22-25 (BCN)

(PAR)

(BRU)

2

Your Plan for Breakthrough Growth

JUN

(AMS)

13-14

(AMS)

JAN

14-16

(FRA)

(BRU)

(AMS)

07-08

(BRU)

(FRA)

Days

JAN

FEB

MAR

APR

MAY

JUN

JUL

AUG

SEP

OCT

NOV

DEC

5-Day Mini MBA

5

21-35

18-22

18-22

08-12

13-17

24-28

22-26

19-23

23-27

14-18

18-22

09-13

5-Day Mini MBA for the Chemical Industry

5

(PAR)

(MUC)

(BCN)

(COP)

(BRU)

(PAR)

(BCN)

08-12 (FRA)

(FRA)

(GVA)

5-Day Mini MBA for the Medical Devices Industry

5

5-Day Mini MBA Mining Industry

5

03-07

(BAS)

(FRA)

23-27

(LON)

(NCE)

5

(LON)

07-11

(MUC)

17-21

(BRU)

04-08

(BCN)

03-07

5-Day Mini MBA Oil & Gas Industry

(LON)

05-09

02-06

(BRU)

(LON)

21-25

19-23

(LON)

(BCN)

04-08 (BRU)

18-22 (BRU)

5-Day Mini MBA for the Pharma and Biotech Industry

5

AMS Amsterdam

BRU Brussels

FRA

BCN Barcelona

BUD Budapest

BAS Basel BER Berlin

78

21-25 (BAS)

Frankfur t

18-22 (PAR)

13-17

19-23

(BRU)

(BCN)

23-27 (QLS)

14-18 (BAS)

LON London

MUC Munich

VIE

GVA Geneva

LUX

NCE Nice

WAW Warsaw

COP Copenhagen

IST

MAD Madrid

PAR Paris

ZRH Zurich

DBN Dublin

QLS Lausanne

MXP Milan

PRG Prague

Istanbul

Luxembourg

Vienna

09-13 (BRU)


Training Programmes Calendar January - December 2019 Business Strategy

Days

Business Strategy & Planning for Managers

JAN

APR

MAY

JAN

FEB

Project Management

MAR

APR

MAY

Successful Project Management Project Management Excellence: The Complete Programme

Finance Business Finance for Non-Financial Managers The Strategic Controller: Adding Value to Your Organization Financial Excellence: Create Value in Your Organization

Marketing

JAN

FEB

MAR

MAY

08-09

18-19

2

APR

(BRU)

3

18-20

2

18-19

(BRU)

Days

JAN

FEB

MAR

APR

3

28-30

18-20

25-27

08-10

(PAR)

(AMS)

3

18-20

3

11-13

(BCN)

MAY

JAN

FEB

OCT

NOV

DEC

23-24

02-03

(AMS)

(GVA)

23-25

(LON)

18-20

(MUC)

(BRU)

JUN

JUL

AUG

SEP

OCT

NOV

DEC

19-21

23-25

21-23

18-20

09-11

NOV

DEC

(BCN)

(COP)

APR

MAY

JUN

JUL

AUG

SEP

22-24

(FRA)

23-25

(LON)

MAR

for the New or Prospective Salesperson

2

Negotiating to Win

3

APR

MAY

2

JUL

AUG

SEP

21-22

07-08

APR

MAY

NOV

DEC

NOV

DEC

14-16 (AMS)

23-24

(BRU)

MAR

OCT

(AMS)

JUN

JUL

AUG

SEP

21-22

05-06

(BRU)

OCT (AMS)

(BCN)

LON London

MUC Munich

VIE

GVA Geneva

LUX

NCE Nice

WAW Warsaw

COP Copenhagen

IST

MAD Madrid

PAR Paris

ZRH Zurich

DBN Dublin

QLS Lausanne

MXP Milan

PRG Prague

www.mce.eu

Frankfur t

JUN

06-07

FEB (BUD)

(FRA)

(FRA)

(FRA)

(BRU)

21-22

24-26

(BRU)

18-20

(MUC)

(BRU)

JAN

Istanbul

(BRU)

02-04

30-31

FEB

OCT

(LON)

(FRA)

(BRU)

Days

(FRA)

19-21

(BRU)

(BRU)

JAN

(GVA)

(BRU)

MAR

04-05

+32 (0)2 543 21 20

SEP

(BRU)

18-20

BER Berlin

DEC

16-18

3

BAS Basel

AUG

(FRA)

Days

BUD Budapest

JUL

(BRU)

2

BCN Barcelona

NOV

14-16

13-15

FRA

OCT

(AMS)

(BRU)

(BRU)

18-20

BRU Brussels

02-04

(BCN)

SEP

DEC

07-08

03-05

(FRA)

3

AMS Amsterdam

NOV

(BRU)

Successful Product Management

Talent Management Goes Agile

AUG

22-24

(FRA)

20-22

Human Resources

JUN

13-15

25-27

Successful Selling Techniques

JUL

OCT 14-16

(LON)

(FRA)

3

Sales Management for the Newly Appointed Sales Manager

12-14

24-25

(LUX)

B2B Marketing Strategy

Sales

SEP

(AMS)

Days

Powerful Value Propositions in B2B Markets

JUN

AUG

24-25

Days

Essentials of Project Management for the Non-Project Manager

JUL

(MUC)

2

A Customer-Centric Process for Rapid Innovation

JUN 24-26

(GVA)

Days

Design Thinking:

MAR

18-20

3

Customer Centricity

FEB

info@mce.eu

Luxembourg

09-10 (BRU)

Vienna

79


Key Facts

About MCE 400,000

57 years

1,700

Participants on MCE training programmes since 1961

Providing Learning & Development (L&D) services in the EMEA region

Client companies which we have worked with delivering customized & in company learning solutions

6,200

50+

10,000

In Company Training Solutions delivered in more than 94 countries

Open Training Programmes running throughout the EMEA region

Managers & Leaders inspired by MCE’s management development solutions each year

Contact us Today

+32 (0)2 543 21 20

www.mce.eu

info@mce.eu

Profile for MCE.

MCE Catalogue 2019  

Complete overview on MCE Training Programmes 2019

MCE Catalogue 2019  

Complete overview on MCE Training Programmes 2019

Profile for mce-
Advertisement