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CELEBRATE OUR 30TH YEAR! Register as a new subscriber to the FREE digital edition of the Business Magazine and be entered into our 2018 raffle drawing! Winners will be announced at the end of each month! The Business Magazine is the premier monthly member publication of the Manufacturer & Business Association and the comprehensive news source for the human resource, legal and legislative issues facing employers today. Among its 15,000 readers are business owners, CEOs and top executives throughout central and northwest Pennsylvania, as well as northeast Ohio and western New York. Read the latest issue on

REGISTER NOW to receive our digital edition. YES! Please send me the free digital edition of the Business Magazine each month! Name: Company: Email:


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Please return this form to the MBA at 2171 West 38th Street, Erie, Pa. 16508, fax back to 814/833-4844, scan and email to or sign up online at Thank you!





2018 Annual Report

DAYMOND JOHN 113th Annual Event Keynote Speaker

/ PAGE 22

Daymond John

OCTOBER 4, 2018






22 113th Annual Event Keynote Speaker Daymond John

Top 10 questions for the American entrepreneur and “Shark Tank” star

12 Your Go-To Resource for Employee Training


Message from the Chairman

Mark Rose, director of Erie Operations at LORD Corporation eatured Companies F Saint Vincent Hospital..................16

UPMC Hamot.......42

Employers explain why they choose the MBA as their preferred provider for professional development.

Company Profiles

AirBorn...................................................................9 Bonnell’s Auto Group......................................11 CH Reams............................................................19 Hoffman Industrial.......................................... 21 Loesel-Schaaf Insurance Agency............... 35 LORD Corporation.......................................... 37 Ridg-U-Rak, Inc....................................................7 Roberts Companies........................................ 63 Schaffner Knight Minnaugh & Co., P.C..... 55 UPMC WorkPartners.........................................5

64 In Memoriam 52 2018 Manufacturing Day

Association marks fifth year to celebrate industry’s technology, innovation.

56 2018 Showcase of Manufacturers

MBA remembers former chairmen Gerald B. Eighmy, Lou Musante and Frank Gerlach.

68 Association Services & Staff

Where your success is our success.

See the sponsors and supporters of this year’s October 4 event in Erie.

60 2018-2019 Board of Governors

Harry Eighmy, immediate past chairman of the MBA Board of Governors and chief operating officer at American Turned Products

48 Helping Navigate All of Your Staffing Needs

The MBA’s team of professionals share the business solutions for all stages, from recruiting and hiring, to training, employee benefits, retention and beyond.

Mission Statement: “The Manufacturer & Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests.” – Board of Governors Manufacturer & Business Association 2171 West 38th Street | Erie, Pa. 16508 814/833-3200 or 800/815-2660 Executive Editor and Managing Editor Karen Torres Photography Casey Naylon Karen Torres R. Frank Photography Washington Speakers Bureau Design, Production & Printing Printing Concepts Inc.

77 Professional Listings

Who’s Who in business and industry

Advertising Sales Frank Mehler 814/833-3200 David Thornburg 814/833-3200 © Copyright 2018 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.

Read Around the World!

For the most current Business Magazine updates, visit, fan us on Facebook, follow us on Twitter or connect with us on LinkedIn! • OCTOBER 2018



MESSAGE FROM THE CHAIRMAN Mark Rose is the chairman of the Manufacturer & Business Association Board of Governors and director of Erie Operations at LORD Corporation. LORD is a diversified technology and manufacturing company that has approximately 3,100 employees in 26 countries and operates 19 manufacturing facilities and 10 R&D centers worldwide. LORD has more than 1,000 employees in Northwest Pennsylvania.

On behalf of the Manufacturer & Business Association (MBA) Board of Governors and staff, I would like to thank you for your ongoing support of the MBA as we mark the 113th year of continuous operation serving the tri-state region. I am honored to have the opportunity to serve as the 2018-2019 chairman of the Board of Governors. In my fourth year serving on the MBA Board, I continue to be impressed with the talented staff that is assembled within the MBA to serve its member companies through the variety of services that are provided. I would like to congratulate John Krahe on a very successful start in his first year as president and chief executive officer of the Association. The MBA Board and I are confident in John’s appointment to this role and what he plans to achieve. With his leadership and the excellent MBA staff, the organization is poised for future growth and enhanced services for its members. The mission of the Association is to help businesses, large and small, succeed in satisfying their customers, employees and shareholders. The MBA offers many value-added services, including the state-of-the-art Conference Center, human resource and legal support, insurance programs and the MBA’s EnergyAdvisors energy program. The EnergyAdvisors program continues to grow in member participation and has proven to be a very cost effective choice for many companies. LORD Corporation has recognized the benefit of the MBA’s widely recognized Certified Supervisory Skills Series. We have found the program to be thorough, engaging and a great developmental opportunity for new leaders. I believe it is essential to invest in our employees and provide the necessary training to allow individuals to succeed and excel both personally and professionally. The networking and interaction that is possible through the Supervisory Skills program allows individuals to share experiences within the classroom environment to gain real-world insight from their fellow classmates. I’m also pleased with the reception to the MBA’s new IMPACT Luncheon Series. The first event was held in June and led to the development of an online portal for members, who are seeking interns, to connect with the four area colleges and universities. It is a great resource, and I’m looking forward to the next IMPACT event as part of our Economic Forecast in December.

The 2018 Roar on the Shore® was another huge success for the MBA and the City of Erie. This year’s official bike week attracted nearly 175,000 people and will provide a generous donation to the Sarah A. Reed Children’s Center that will help expand its facilities and improve its services for at-risk youth. I also had the privilege to participate in the evaluation of scholarship candidates for the 2018 Patrick R. Locco Scholarship Awards. I was very impressed with the talented students I met who have excelled within their technical education disciplines. The Locco Awards will be given out to several deserving students during the fifth annual Manufacturing Day event on October 4. I applaud the MBA for its support and recognition of technical education and the critical need for a well-trained workforce. And, speaking of Manufacturing Day, the Bayfront Convention Center will host the ever-growing event where nearly 2,000 high school students will join with business leaders and educators to learn more about the growing technical opportunities within manufacturing. The evening of October 4 is certain to be an exciting time as we welcome Daymond John as the keynote speaker for the 2018 Annual Event. John is a pioneer in the fashion industry and a highly successful entrepreneur. He also is a best-selling author and a widely recognized celebrity on the fourtime Emmy Award-winning TV series “Shark Tank.” As part of his address, he will share motivational insights into his personal entrepreneurial experience, marketing prowess and effective communication. Our geographic region is very fortunate to have an association, such as the MBA, available to serve our business needs. I encourage you to take every opportunity to allow the MBA staff to help your organization to continue to prosper. Sincerely,

Mark Rose, Chairman of the MBA Board of Governors • OCTOBER 2018



PARTNER At WorkPartners, we believe that when things work together, they work better. That’s why we offer fully integrated solutions to more efficiently manage the health and productivity of your workforce. The result? Reduced costs, improved employee engagement, and a healthier bottom line. Now that’s the power of partnership.

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WorkPartners 600 Grant Street Pittsburgh, PA 15219

Combined Wellness and Employee Assistance Programs Help Build the Bottom Line Companies of all sizes have goals and objectives to meet, and they take on many expenses to do so. They invest in infrastructure, IT solutions and other resources to get an edge over the competition. However, their most important investment — and asset — is their workforce. Whether an enterprise has 50 or 1,000 employees, everyone needs to be fully engaged and productive. That isn’t always easy for employees. Life can be chaotic, and workers must often grapple with stressful issues that affect their overall health and their work performance. UPMC’s solution is WorkPartners’ Life Solutions combined wellness and employee assistance program (EAP). The integration of wellness and EAP gives employees easy access to tools to address their personal and professional challenges. Helping employees make positive changes can improve their physical and emotional wellness, and that can reduce absenteeism and presenteeism (working while sick, injured or under anxiety).

Jim Kinville is senior director of Work Partners’ Employee Assistance Program.


Life Solutions provides coordinated support for employees through: Health management • Programs and resources to manage weight and conditions such as diabetes, heart disease and high blood pressure • One-on-one or group coaching for at-risk employees Wellness initiatives • Comprehensive health risk assessment • Personalized online programs and tools (weight management, stress management, smoking cessation, nutrition, etc.) • Health coaching in person and by phone • Interactive tools and training to keep participants engaged and on track EAP • Telephonic counseling sessions • Online tools, self-paced courses and webinars for personal enrichment, health, and wellness, as well as career and workplace support

• Support for managers and supervisors through consultations, education, and information about key topics (stress, drug/alcohol awareness, change management, etc.) Additional offerings • Onsite assistance for critical incidents and crisis management (additional fee) • Healthy living courses on mindfulness, conflict resolution, management coaching, and more (additional fee) • Wellness coaching (onsite or by phone) • Substance abuse professional services (additional fee) • Fitness-for-duty coordination (additional fee) • On-site screenings and assessments (biometrics, flu shots, bone density, etc.) • Workplace challenges and campaigns (managing weight, coping with stress, eating healthy, etc.)

Life Solutions Success Story “Life Solutions was extremely helpful to me when my husband decided to leave our family after a 12-year marriage. We had just moved for his job and left our home, my job of seven years, and family and friends. I was starting my new job and didn’t want to fall apart at work, so I reached out to Life Solutions. They found me a counselor close to where I live. My counselor helped me focus and stay functional at work. This helped me stay positive during a very rough time.” Life Solutions’ programs can be tailored for businesses of all sizes. • OCTOBER 2018


Seize the Bay!

• Breathtaking views and amazing sunsets • Award-winning hotels and first-class modern convention center • 392 sleeping rooms connected to 128,000 square feet of combined meeting space

Contact us for more information or for reservations.


Bayfront Convention Center • (814) 455-1260 Sheraton Erie Hotel • (814) 454-2005 Courtyard Erie Hotel • (814) 636-1005


Ridg-U-Rak 120 South Lake Street North East, PA 16428 814/725-8751 or Toll-Free 866/479-7225

More than 75 Years of Excellence in Serving the Storage Rack Market History At the end of WWII, there was a growing need to modernize and expand the nation’s warehousing capabilities. Entrepreneurial business people began to develop innovative storage rack designs to fill those needs. Company after company was springing up, headed by owners who carved out a market share by providing a high level of personal service. In recent decades, however, most of those early family owned companies have been replaced by holding companies, investment bankers or corporate raiders. Virtually no companies like Ridg-U-Rak still exist. Ridg-U-Rak was a minor player in those early years. Although limited in marketing vision and hampered by a lack of manufacturing automation, Ridg-U-Rak had some survival strengths that helped the company to continue to grow. Today, as the operation celebrates 75 years of serving the storage rack market, Ridg-U-Rak is commonly acknowledged as a company built on Integrity and Service, guided by the

John B. Pellegrino Sr., P.E., president and CEO


able leadership of its president and CEO, John B. Pellegrino Sr., P.E. Capabilities Ridg-U-Rak now has two plants in North East, Pennsylvania, covering 160,000 square feet, with a production capacity of more than 140,000,000 pounds of finished steel products per week. With the addition in 2018 of its five-and-a-half-acre, under roof, warehouse and distribution center, Ridg-U-Rak has greatly increased the efficiency of its shipping department and freed up space for increasing manufacturing capacity at the main plant. These improvements are what contribute to it remaining one of the largest storage rack manufacturers in North America, and it is still a family owned business. One of the key contributors to the company’s success has been the increased talent base of its staff, with the ability to

completely manage large projects from design and code compliance, through manufacturing, to final installation and customer approval. Major capital investments in its manufacturing plants have been instrumental in improved productivity. Recent investments include the latest rolling mill equipment, a total shop layout re-vamping, an automated beam manufacturing line, and a 600-foot-long state-of-the-art powder coating line, which not only improves product quality, but also the company’s environmental imprint by reducing its liquid paint usage. From recycling programs to major transformations in manufacturing processes, the corporate philosophy includes doing what is necessary to meet 21st century sustainability expectations. Products Ridg-U-Rak provides an unlimited array of storage options. Whether deep and dense storage systems like Push-Back, Drive-In, and Pick Modules, or Narrow-Aisle and Deep-Reach systems, design engineers can layout storage arrangements to meet a customer’s unique load, throughput and capacity requirements. Ridg-U-Rak also provides small storage systems for pallet loads or hand-stacked cartons, and offers replacement parts that interchange with competitive racks. Many specialty storage options are available, including a racksupported crane system to store large dies and tools. • OCTOBER 2018


IMC has provided us with excellent service since our relationship began in 1999 and has performed admirably for MFG in every respect. Richard Morrison, President/CEO Molded Fiber Glass Companies 2300 Teammates, Fiber Glass Reinforced Plastics IMC continues to provide exemplary service and constantly monitors our business to ensure that our Company is well protected. It is nice to have such a responsive service provider that is always on the ball. Stephen M. Sada, Secretary/Treasurer Channellock, Inc. 360 Employees, Hand Tool Mfg. IMC has done an excellent job in handling our property and workers’ compensation insurance needs. Given the constantly changing insurance market, we rely on their experience and expertise to bring us the best possible options in insurance coverage as well as keeping us current as to any new products that might be beneficial to our Company. IMC’s service level, as well as that of the carriers selected, has far exceeded our expectations.

IMC plays a vital role in our global risk management program. I enjoy working with the team because I always receive prompt, reliable, and accurate advice. They are committed to providing quality service with integrity and a client-driven approach which delivers peace of mind every single day.

Joe Fisher, Director Treasury LORD Corporation 3100 Employees, Adhesives, Coatings, Motion Management Devices, and Sensing Technologies IMC has been our insurance partner for over 20 years and continues to provide professional guidance for our insurance needs. Robert A. Johnson, Treasurer Ridg-U-Rak, Inc. 329 Employees, Manufacturer of High Density Storage Rack and Specialized Rack Systems IMC consistently provides us quality, personal service with world-class resources that support our growth, both domestically and internationally. Michael J. Dzurik, Vice-President Finance/CFO Plastek Industries, Inc. 1865 Employees, Plastic Injection Molding, Tool & Die Mfg.

John T. Johnson, President Port Erie Plastics 475 Employees, Plastic Injection Molding

IMC’s highly dedicated and well qualified team has consistently delivered on its commitment to provide the best value and service to our company for over thirty years. Simply put, they are best in class. Doug Currie, President Erie Press Systems Manufacturer of Hydraulic & Mechanical Presses

For over 20 years IMC professionals have exceeded expectations proactively and reactively. Their knowledge and integrity is world class. Scott P. Kalmanek, Secretary/Treasurer/CFO Joy Cone Co. 583 Employees, Bakers of Cake, Sugar and Waffle Cones IMC personnel are both professional and knowledgeable in all areas of risk management. They go the extra mile to insure comprehensive coverage with competitive pricing.

The IMC philosophy and culture fits perfectly with our goal of providing the fastest, most reliable service to our customer. Tim Hunter, President & CEO McInnes Rolled Rings 86 Associates, Forged Steel Rings IMC personnel are extremely knowledgeable and an excellent resource in all areas of business risk management. Raymond P Seth, Treasurer Greenleaf Corporation 425 Employees, Ceramic & Carbide Cutting Tools

Dave Tullio, President Custom Engineering 152 Employees, Contract Manufacturing, Fabrication, Machining, Heated Platens We are happy with our relationship with IMC! We feel they are a true partner by helping us manage our business risk in a very professional and friendly way. Robert Marut, CPA, President & CEO C&J Industries 302 Employees, Plastic Injection Molding and Contract Mfg. The professionalism and level of attention to detail of IMC far exceeds our expectations.

Since March of 2000 IMC has been delivering to Jamestown Container Corporation what they promised, “SERVICE BEYOND EXPECTATIONS”. We have found their knowledge, expertise and follow through to be unmatched in the industry; truly a world-class organization.

Peter J. Morgante, Treasurer Hope’s® Windows, Inc. 210 Employees, Manufacturer of Custom Steel & Bronze Windows and Doors

Richard Weimer, VP of Finance Jamestown Container Corporation 357 Employees, Serving all your Packaging Needs

IMC guys are nuts about risk management…so I don’t have that worry.

The team at IMC is an essential part of our team at ISM. They provide value above measure in regards to our property and liability insurance needs.

You Are Known By the Company You Keep

Tim Shuttleworth, President & CEO Eriez Manufacturing Company 799 Employees, Magnetic, Vibratory and Metal Detection Solutions

IMC has provided insurance consultation to Great Lakes for over 20 years. Their team is responsive and knowledgeable. IMC has been a tremendous asset to Great Lakes in regards to risk management both domestically and internationally. Rob Lowther, Executive VP Great Lakes Case & Cabinet Co., Inc. 215 Employees, Manufacturer of Data Center Thermal Management Solutions IMC has been providing our property casualty risk management solutions for more than a decade. The IMC team has tremendous depth in experience, knowledge and contacts with relevant experts. They have brought value as an integral part of our risk management program to include plant inspections, disaster planning initiatives, coordination of global policies. They understand the subtle details which insure that insurance will work as expected while keeping the cost under control. Bob Benton, Global Controller Kurt J. Lesker Company 372 Employees, Manufacturer Vacuum Deposition Systems and Components IMC is always reliable! I trust their knowledge and interpretation of the insurance nooks and crannies; I depend upon their selection of coverage that fits our particular business risks; and I am confident IMC will be by our side navigating the details of the claims process. IMC is a Professional Partner with reliable service – just what meets our business needs. Lou Stack, General Counsel Seco/Warwick Corporation 84 Employees, Manufacturers of Heat Treatment Furnaces When it comes to insurance…we feel we finally have a company which actually analyzes every year what we need…versus one that just rubber stamps an updated old policy and wants us to play golf.

James J. Rutkowski, Pres. Industrial Sales & Manufacturing 135 Employees, Machining, Fabrication, Assembly, Testing and Finishing of Machined Products

Your time, professionalism and strict attention to detail is extremely impressive and exactly what’s needed to assist LEWCO in current and future plans for our business continuity and growth. James T. Chapman, CFO LEWCO, Inc. 171 Employees, Manufacturers of Material Handling Conveyors & Process Heating Ovens IMC takes the time to understand our risk management needs. More importantly, they take the time to implement solutions. Bill Kane, Chief Financial Officer Iten Industries 162 Employees, Manufacturer of Thermoplastic and Thermoset Stamped, Molded, and Machined Plastic Parts We feel very fortunate to be doing business with IMC and consider them to be an extremely reliable and highly trusted business partner. They bring a level of professionalism, industry knowledge and subject matter expertise that is greatly valued by our company. Insurance and business risk can be difficult and complex areas to understand and manage, particularly for a chemical manufacturing company of our size. IMC has worked hard to educate us, to gain a keen understanding of our business and to help us craft an insurance and risk management strategy that has been both effective and affordable. And, after several years as a strategic partner, they remain engaged in our business and sincerely focused on customer satisfaction. Bradley J. Westfall, President ASHTA Chemicals Inc. 100 Employees, Manufacturer and Marketer of Potassium Based Chemical Products Your service is outstanding. Your representation of our interests with the various companies has likewise been excellent. We continue to be very pleased with all aspects of our relationship with IMC.

Jay Baker, President Jamestown Plastics, Inc. 101 Employees, Custom Thermoforming and Packaging

Jason Steiner, CFO Morris Coupling Company 135 Employees, Pipe & Tube Couplings, Pipe Bending & Fabrication

Commercial, Industrial, Institutional & Construction

Property, Liability, Cyber, Workers’ Compensation & Contract Surety Insurance Agents Lloyd’s London Correspondents and Correspondent Brokers Worldwide

RIMS Quality Award

John Bloomstine, CPCU, ARM


Worldwide Broker Network

AirBorn 2700 Mechanic Street Lake City, PA 16423 814/877-5658

Interconnecting Expertise, Complete Electronics Design and Manufacturing Services in One Location Founded in 1958, AirBorn began manufacturing electronic connectors for the military and aerospace industries. AirBorn parts were designed into the Voyager 1 and 2 probes, lunar modules, space shuttles and Mars rovers to name a few. Today, AirBorn is an employee-owned company whose core business is engineering, manufacturing and testing specialized interconnects and electronic components for original equipment manufacturers (OEMs) across industries including: aerospace, energy, geophysical, industrial, instrumentation, marine, medical, military/defense and space exploration. AirBorn’s employees express a distinct “prideof-ownership,” embracing their direct stake in making the company a best-in-class operation from initial consultations to product shipment. AirBorn’s customer service, engineering, product management, manufacturing and sales teams work hard to deliver on its quality promise with all of its products and value-added services, each and every time. Products AirBorn offers a wide range of products and services, including the manufacture of individual connectors, cable assemblies, flexible circuit assemblies, custom engineered power supplies,

Jon Nelson is the director of Operations at AirBorn.

complete box builds and high-level electromechanical assemblies. AirBorn is known the world over for its interconnect solutions and offers thousands of specialized connector models to fit virtually any design requirement. The company also offers standard catalog products and design-to-order, build-to-order and test-to-order solutions to meet its customers’ unique specifications.

Whether the final solution involves a box-build, cable harnesses or flexible circuits, partnering with AirBorn can result in the best total-cost and total-quality package. The company looks to its customers to integrate their supply chain with AirBorn’s; together, AirBorn and its customers can meet any production timeline.

Design & Manufacturing With more than 60 degreed engineers employed companywide, AirBorn’s team is one of the most innovative and committed companies a customer will find in electronics manufacturing today. If you’re looking for a partner than can help design a high-quality solution from the simplest of “napkin sketches,” AirBorn’s design team will work with you to make it happen.

Why Customers Choose AirBorn AirBorn has a history of strength in design and manufacturing both standard and custom electronics solutions. With all of its customercentric services offered under one roof, AirBorn eliminates costly mark-ups associated with multiple sourcing partners, therefore, shortening lead-times and saving customers time and money.

AirBorn designs and builds all the tooling (including stamping tools, molding tools and automation equipment), so that the company is able to offer customers a complete solution. Customers can leverage its design and manufacturing expertise throughout the entire product development process because AirBorn operates all services completely in house. From conceptual design, prototyping, pilot-runs through to mass production, AirBorn’s teams will work to get your product to market fast, elegantly and ahead of the competition.

AirBorn products are trusted to perform in demanding and often extreme conditions where steadfast reliability is mission critical. When dependability can literally mean the difference between life or death and when superior design and durability are essential for complete success, customers trust AirBorn products and have for 60 years.


Value-Added Services AirBorn is committed to expanding capabilities beyond its signature interconnects. AirBorn’s value-added services include PCB design and assembly (including flexible circuits), power supply manufacturing, cable assemblies and complete qualification and testing for not only finished products but also initial design concepts. The company is equipped to deliver the highest quality product each and every time. • OCTOBER 2018


True Performers know small changes add up to big savings. As part of our True Performance program, we’re helping Dr. Rhoneise Barnett-Smith deliver higher quality of care for less. Like when we alert her to better prescription alternatives that are easier for patients to take — and afford. Because of doctors like Rhoneise, to date, this program has avoided $260 million in hospital costs while helping countless patients save on quality care.*

There’s value in that. See how True Performance is helping providers improve care through data and incentives. Download the ebook at

Rhoneise Barnett-Smith, M.D. United Medical Clinic True Performer

True Performance results:

11% fewer emergency room visits 16% fewer hospital admissions $260 million in costs avoided

*Based on reduction in hospital costs for patients with True Performance doctors compared to those without from January 2017 to December 2017. Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association.

Erie Headquarters: 2570 West 26th Street Erie, PA 16506 814/835-4351

Bonnell’s Auto Group is Taking Its Priority of ‘You Deserve the Best!’ to a Whole New Level The auto industry isn’t thought of much until you’ve had an accident or need a new car, which happens sometimes less than 10 times in a person’s lifetime. That’s why Scott Bonnell, owner of Bonnell’s Auto Group, strives to give “The Very Best!” experience to every customer in need of automotive services. Bonnell and his management team are always hard at work to keep up with today’s technology and to improve quality and efficiency by keeping technicians up-to-date on the latest training, using top-of-the-line equipment and finding new processes to benefit the customer experience. Starting in 2016, Bonnell’s Auto Group has been working on expanding! Bonnell’s Collision Bonnell’s is best known for Bonnell’s Collision. Since 1985, the growth of the collision center expanded from one location in Fairview to adding a second location in Millcreek. In the last two years, both collision shops have upgraded paint booths, frame and alignment machines, and other new tools that have recently hit the market to improve the repair process. The Millcreek location also has added more parking and an addition to the building

Scott Bonnell is the owner of Bonnell’s Auto Group.


for more efficient workspace for better quality repairs and to a quicker turnaround time for the customers. Bonnell’s Auto Sales Also growing into two locations, in Erie and Fairview, is Bonnell’s Auto Sales. With a sales inventory that spans classic vehicles, newer models, trucks and cars, there are always many choices on the lot. As of 2018, Bonnell’s Auto Sales has recently added a rental fleet and, in just a few months, is already growing. Bonnell’s Auto Glass Bonnell’s Auto Glass was a branch created not only for the glass work needed in the collision shops to improve on timely repairs, but also to give customers a choice when they are in need of automotive glass services. Bonnell’s Auto Glass offers mobile services for customer convenience and can get most jobs done within 24 hours of a call. The friendly staff can give customers a quote over the phone and help report it to their insurance company, saving them the hassle of having to do it on their own. Bonnell’s is reaching more customers after adding to its team and is now servicing areas in Ohio.

Bonnell’s Rod Shop The customer restorations and one-of-akind builds at Bonnell’s Rod Shop have been a great addition to the Auto Group. In fact, it has been the inspiration for the newest location that is underway for 2019. Just a short distance from the Rod Shop on Middle Road in Fairview, Bonnell’s will be opening an RV repair center. This location will have a state-of-the-art, down draft paint booth with the capability of handling a full-size Class A motor home. According to Scott Bonnell, “We’ve worked hard to stay ahead of the curve in the automotive industry and to give our customers the confidence and peace of mind that knowing their vehicle will be delivered with a top-quality repair and the best customer service.” Bonnell’s Auto Group is a business that takes pride in customer service and demonstrates commitment to giving “The Very Best!” to all current and future customers and meeting all automotive needs. • OCTOBER 2018




Developing employees into new leadership roles can be a daunting task for nearly all employers. Some employees are reluctant to manage their peers. Others may be concerned about the responsibilities that come with a new position, while some may lack the soft skills to motivate others. But experts agree that preparing the right people to take on the role of team member, supervisor or manager, is critical to keeping an organization moving forward. It all starts with finding the resources that can help develop their capacity to lead. And it’s really where the Manufacturer & Business Association (MBA) stands out.


OCTOBER 2018 •

For nearly 30 years, the MBA has been employers’ go-to resource for employee training in the NWPA region — by helping employees harness their true potential and learning the critical skills needed to succeed in today’s work world. Three of the MBA’s certificate programs — the Leadership for Team Leaders Series, Supervisory Skills Series and Modern Management Series — as well as its regionally recognized training courses, offer a proven solution for employers who want to train their team members with the skill sets that can be learned today and applied tomorrow. According to Stella LaPaglia, SPHR, SHRM-SCP, GBA, vice president and director of Human Resources at Marquette Savings Bank in Erie, making the right choice for training is a critical decision, but one made easier by the courses offered at the MBA. “At Marquette, we want to prepare our leaders for success as they take on supervisory duties within our

organization. The Supervisory Skills program at MBA brings together a community of new and seasoned supervisors and guides them through important topics that prepare them for leadership roles,” she explains. “The MBA offers relevant and well thoughtout courses that improve the skill sets of our managers with training they can immediately apply to real-life, day-today situations. The MBA’s location and the times the courses are offered work well for us and the cost is much lower than comparable training programs that could require the added expense of travel.” In fact, for many years, the MBA has been the preferred training partner for Warren, Pennsylvania-based Betts Industries. “From development training in new technology to instilling essential skill sets required for leadership roles, the MBA has a proven track record of success,” notes Ryan Betts, director of Human Resources. “The professional relationships developed with the support and training staff are a testament to its leadership and engagement in our success.”

Tracy Daggett, PHR, manager of Professional Development Training Services at the MBA, says participants come to class finding that the trainers are relatable in knowledge and experience. “We’ve done the job. We’ve been the managers. We’ve been in the roles that our people going through class are doing right now,” explains Daggett. “We’ve all been there and we’ve all made mistakes. And so that experience we bring to the classroom has benefited us greatly, and I think that’s where we really see the connection with our students and us, because we get it, we know what you’re going through. We know it’s sometimes really difficult.” For an employee who is hesitant about taking on a greater leadership role or who hasn’t been with an organization long, the MBA’s training courses can be an invaluable tool to overcome those hurdles. In the case of the Supervisory Skills Series, “when an employee completes this program, they have spent 10 days, over a five-month period learning, sharing issues, finding solutions to common supervisory • OCTOBER 2018






PATTY PATTY WELTHER WELTHER 814/833-3200 814/833-3200 800/815-2660 800/815-2660


For nearly 30 years, the Manufacturer & Business Association (MBA) has provided professional training for businesses of every size and every type – helping today’s employees harness their true potential by learning the critical skills needed to succeed in today’s work world. The following (3) certificate programs offer new and experienced supervisors a highly highly interactive interactive educational educational approach, approach, with with easily easily adaptable adaptable management management tools tools and skills embraced by the most successful mangers. and skills embraced by the most successful mangers.

LEADERSHIP LEADERSHIP FOR FOR TEAM TEAM LEADERS LEADERS CERTIFICATE: CERTIFICATE: To To be be successful successful in in aa leadership leadership role, role, new new supervisors supervisors need need to to have have aa thorough thorough understanding understanding of of what what their responsibilities are to the organization and to the people they lead. Our their responsibilities are to the organization and to the people they lead. Our fivefivepart series addresses the challenges of this position in a highly interactive, relaxed part series addresses the challenges of this position in a highly interactive, relaxed classroom classroom atmosphere. atmosphere.

SUPERVISORY SUPERVISORY SKILLS SKILLS CERTIFICATE: CERTIFICATE: Our Our 10-day 10-day series series focuses focuses on on the the

critical critical “people “people skills” skills” needed needed to to motivate, motivate, inspire inspire and and lead lead teams teams effectively. effectively. Strong Strong emphasis is placed on mastering management techniques and emphasis is placed on mastering management techniques and legal legal compliance compliance issues issues essential essential to to the the success success of of both both the the supervisor supervisor and and the the company. company. Each Each course course consists of two full days of training (16 hours). consists of two full days of training (16 hours).

MODERN MANAGEMENT MBA’s NEW Modern MODERN MANAGEMENT CERTIFICATE: CERTIFICATE: The The MBA’s NEW Modern Management certification series is a comprehensive program designed for Management certification series is a comprehensive program designed for professionals with two or more years of experience who are looking to build upon the professionals with two or more years of experience who are looking to build upon the leadership skills necessary to create a high-performing, trusted team environment leadership skills necessary to create a high-performing, trusted team environment that gets results! that gets results!

challenges, and role-playing,” LaPaglia explains. “I have observed new supervisors emerge with greater confidence and seasoned supervisors report the training validated things they had been doing instinctively over the years.” The MBA’s training programs are truly tailored to yield maximum results. According to Daggett, the structure and format of the course offerings help participants apply what they’ve learned right away. “That’s why we have gaps in our Series courses,” he says. “We do that intentionally so they can implement these new skills in the workplace and then come back in three or four weeks and share what they’ve learned.” Participants also come to learn that professional development training through the Association can open the door to new opportunities. At Betts Industries, for instance, the MBA’s Supervisory and Leadership training programs are instrumental in the development of its current and future leaders. “We place so much value in the MBA’s offerings, that these trainings have become mandatory

for any employee at Betts pursuing a leadership position,” explains Betts. “For those employees who may be concerned taking on the new and challenging responsibility, the MBA does a fantastic job of introducing the key skills and information required for building their foundation and developing their confidence.” Through the MBA, employers know its offerings bring real-world training with real-world results — which is the real return on investment. For Marquette, “One employee was enrolled when he entered a supervisory position for the first time in his career and was amazed at everything he learned. He is now an effective mentor and supervisor,” LaPaglia says. “I’ve seen vast improvement in his interactions with everyone across the company at all levels, and he is now a strong advocate of using this program for other supervisors or high potential employees.” At Betts, many of the employees who have completed the MBA Supervisory program have gone on to achieve careers such as supervisor, manager, director and vice president within the

company. “The skills these employees developed during the MBA’s training,” states Betts, “were instrumental in creating the foundation in which to build their future success.” LaPaglia, for one, recalls a success story that speaks volumes about the value that the MBA training brings. “When I first began enrolling our seasoned managers (as a refresher), a few were offended and a little hurt, believing I lacked confidence in their abilities. We talked about how we all need to keep our skills sharp and eventually they agreed to attend,” she notes. “One of the most vocal critics turned into one of the biggest fans of this training, stating that she not only felt good about things she had been doing over the years, she learned some new techniques for handling difficult conversations and much more.” Indeed, those who turn to the MBA for their training needs often become “raving fans.” It’s just a matter of experiencing it for themselves. For more information about the Association’s professional development and computer training courses, visit • OCTOBER 2018


Saint Vincent Hospital in Erie has earned national recognition from leading health-care organizations for its commitment to clinical quality, advances in technology and high levels of patient satisfaction.

Saint Vincent Hospital Leads The Way in New Stent Technology Collaboration is the driving force of innovation — especially in today’s competitive business world. Now, thanks to such a partnership between the medical and manufacturing fields, a Saint Vincent Hospital cardiologist is leading the way by helping to introduce a new stent technology to treat patients with iliac occlusive disease, a type of peripheral artery disease (PAD). Saint Vincent cardiologist Matthew “Casey” Becker, MD, has played a central role in pioneering a new FDA-approved stent that improves how blockages are treated in the iliac arteries, blood vessels in the pelvis area that branch from the aorta — the body’s largest artery.

Saint Vincent cardiologist Matthew “Casey” Becker, MD, has been intimately involved in the development of the new VBX Stent Graft, which is now available to patients across the globe.


OCTOBER 2018 •

Iliac arteries can narrow with plaque buildup, just like coronary arteries do. Instead of causing heart attacks, blocked iliac arteries can cause pain in the hip, buttocks, and legs, and, if untreated, can lead to amputation. “PAD is extremely common,” explains Becker. “Anybody who has heart disease, high blood

pressure or diabetes is at risk of being affected by plaque narrowing in the arteries of the legs, so we’re talking about a patient population of tens of millions of Americans, at least, and probably more.” While the stents previously being used in patients were rigid, which limited the number of blockages that could be treated, the new VBX Stent Graft, is made of flexible Gore-Tex® waterproof fabric, which restores blood flow through the vessel and prevents the re-growth of plaque. The Slinky-type device, which has independent steel rings, also can be wider at the top and narrower at the bottom, and can fit in the curves of the arteries. “The goal for this project was to find a way to innovate a stent that could provide scaffolding — good support — to hold the artery open, but at the same time allow the artery to move along its natural course and not allow re-growth of plaque through the side walls,” explains Becker. “What we came up with was a series of stainless steel rings that were lined up and then covered with Gore-Tex®, so

The VBX Stent Graft is made of flexible Gore-Tex® waterproof fabric, which restores blood flow through the vessel and prevents the re-growth of plaque.

that, when they were inflated, they had great strength in the outward dimension.” Prior to the new stent technology, treatment for iliac occlusive disease was aortofemoral bypass surgery, which left patients in the hospital for up to a week, followed by an extended home recovery. Now, during the outpatient procedure, patients are given conscious sedation. A small needle is then placed in the artery in the groin to allow the stent to enter through a tube. It usually takes 15 or 20 minutes to put the stent in, and then patients usually go home three or four hours later. The new stent technology translates to greater cost savings compared to traditional surgery. It also promises to improve recovery time and patients’ return to work. With the new stent procedure, “we’re providing the same efficacy, or maybe better, but we’re doing it safely and minimally invasively, getting people back to home and work in days as opposed to months,” Becker states. The new stent is the result of five years of dedication and teamwork. Becker was intimately involved in all aspects of research, development and testing, along with a team from medical device manufacturer W.L. Gore & Associates of Flagstaff, Arizona, the maker of Gore-Tex®. “This was literally hundreds of people working in their own individual area of expertise, and then collaborating — because no one group can do this,” Becker says. “It’s the sort of thing that makes American medical technology great — how so many people in so many areas seemingly unrelated can come together and harness all the resources.” The stent was approved by the Food & Drug Administration (FDA) in January 2017 and has received EMA (European Medicines Agency) approval. Several hundred Saint Vincent patients have received the new stents locally with no complications, while Becker estimates approximately 10,000 patients — and counting — have successfully undergone the procedure around the globe. “As the different agencies are approving it, we’re also going around and teaching

The new stent technology is used as part of a minimally invasive outpatient procedure, which can help patients’ recovery time.

physicians optimal implementation and surgical technique,” Becker says. In fact, Becker traveled to Japan to share information on the device with the Japan Endovascular Treatment Conference at the Knowledge Capital. “In some cases, such as a case in Japan, the stent was only a part of the problem,” explains Becker. “The entire technique was not being used there, so we not only had to teach them to use the prosthesis, but we had to teach the entire surgical technique that most other places in the world were already using.” Based on his travels, Becker is excited about the impact that the new stent will provide to patients, as well as what medical innovation may develop here, in NWPA, in the future. “I will tell you that is absolutely my hope and dream. I think that this is a nice community. It’s well-positioned to do any number of innovative processes, whether it be biomechanical engineering or online application prototypes. I think that the best future for all health-care entities is to have collaboration like this for a bunch of different reasons, so I think that is a good path to go down,” he says. Certainly, the innovation underway at Saint Vincent has the potential to open more doors. “There’s a huge upside to physicians engaging in responsible research and development that can only be done through manufacturing companies and industry, and it’s an extremely positive benefit for patients and industry alike, when done responsibly,” Becker states. “I very much hope we continue doing more of this sort of thing, because I think there’s a lot to be done, and I think Erie can benefit from it greatly.” For more information about the VBX Stent Graft, visit locations/erie.

Saint Vincent Hospital, Erie, Pa., is one of eight hospitals within the Allegheny Health Network(AHN). AHN is a part of Highmark Health, an integrated health-care delivery system serving the western Pennsylvania region. Saint Vincent and AHN are focused on preserving health-care choice and providing affordable, high-quality care to people in the community. Saint Vincent, founded in 1875 as Erie’s first hospital, continues to fulfill the health-care needs of Erie and the surrounding northwestern Pennsylvania and southwestern New York regions. With 371 beds, 2,900 employees and 425 physicians, Saint Vincent’s strong commitment to clinical quality, advances in technology and high levels of patient satisfaction have earned it national recognition by leading health-care organizations. According to CareChex®, Quantros, Inc., Saint Vincent is rated the No. 1 hospital in Erie for Medical Excellence in Major Neurosurgery, Orthopaedic Care, and for Patient Safety in Cancer Care, Heart Failure Treatment, Pulmonary Care, Vascular Surgery and Gall Bladder Removal, and is also ranked among the top 10 percent of hospitals in the nation for Medical Excellence in Orthopaedic Care. Address: 232 West 25th Street, Erie, PA 16544 Phone: 814/452-5000 Website: • OCTOBER 2018


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COMPANY COMPANY PROFILE PROFILE Tom and Chuck Reams Tom and Chuck Reams

Customized Customized Employee Employee Benefit Benefit Solutions Solutions Our Our business business is is helping helping your your business business Since 1991, C.H. Reams & Associates has Since 1991, C.H. to Reams & Associates has been dedicated providing independent, been dedicated to providing independent, objective and honest insurance services objective and honest insurance services to clients across the nation. As one of the to clientsinsurance across the nation. As one of the leading and employee benefits leading insurance and employee benefits administrators in northwest Pennsylvania, administrators in northwest Pennsylvania, the agency serves a diverse clientele the agency serves a diverse clientele ranging from small, local employers to ranging from small, local employers to large, multistate corporations. C.H. Reams large, multistate corporations. C.H. Reams specializes in designing, implementing specializes in designing, implementing and maintaining customized employee and maintaining customized employee benefit plans. In addition, they provide benefit administrative plans. In addition, they provide unique services that enable unique administrative services that plan enable customers to manage their benefit in customers to manage their benefit plan in the most cost-effective manner. the most cost-effective manner.

What Sets Us Apart? What Sets Us Apart? Unlike many other benefit administrators

Unlike manyoffer otherone benefit administrators who simply service for all groups, who simply offer one service for all groups, C.H. Reams & Associates understands that all C.H. Reams have & Associates that all companies differentunderstands wants and desires companies have andplan. desires when building andifferent effectivewants benefits Not when building an effective Not only will C.H. Reams consultbenefits on planplan. design, only will C.H. Reams consult on plan design, implementation and renewal services, but implementation renewal services, but they also provideand billing and customized they also provide billing and customized management reports. While other brokers management While other brokers help clients toreports. buy these products for inhelp clients to buy these products for inhouse use, C.H. Reams actually serves as an house use,of C.H. Reams actually serves as an extension their clients' human resources extension of their clients' human resources department. It’s a service that goes above department. It’s a service that goes above

and beyond and has proven much more and proven much more cost beyond effectiveand for has the companies they serve. cost effective for the companies they “Our systems are really what make thisserve. “Our systems are reallyChuck what make this work,” explains owner Reams. “We’ve work,” explains owner Chuck “We’ve developed systems that makeReams. their lives developed that makea their lives easier. Theysystems aren’t just hiring broker, they are easier. They aren’t just hiring a broker, they are” also getting a benefits package administrator. also getting a benefits package administrator.”

Getting the Most from Getting the Most from Your Group Health Plan Your Group Health Plan With a rapidly changing health care

With a rapidly C.H. changing care environment, Reamshealth & Associates environment, C.H.strategies Reams & that Associates offers innovative empower offers innovative strategies empower employers to realize the fullthat potential of their employers to realize the full potential of their employee benefit dollars. In recent years, employee benefit dollars. In recent years, self-funded insurance plans have been on self-funded insurance plans have been on the rise among larger and even mid-sized the rise among larger and even mid-sized companies — allowing employers to not companies — allowing employers not only cut costs, but, in essence, helpto grow only cut costs, but, in essence, help grow their business. their business. As a third party administrator, C.H. Reams As third partyrun administrator, C.H. Reams canaeffectively your self-funded plan by can effectively run your self-funded plan by offering the following services: offering the following services: • Consolidated billing • Consolidated billing • Customized management reporting • Customized management reporting • Self-funding claims analysis • Self-funding claims analysis • Medical claims auditing • Medical claims auditing • Enrollment and eligibility services • Enrollment and eligibility services • Cobra FSA and HRA administration • Cobra FSA and HRA administration

Group Products Group Products • Fully Insured Health Plans • • • • • • • • • • •

Fully Insured Health Plans Self-Funded Health Plans Self-Funded Health Plans Dental Insurance Dental Insurance Vision Insurance Vision Insurance Life Insurance Life Insurance Disability Income Disability InsuranceIncome Insurance • Long-Term Care Insurance • Long-Term Care Insurance C.H. Reams & Associates is C.H. Reams & Associates pleased to offer samples isof pleased to offer samples their consolidated billingof their consolidated billing statements or management statements or management reports. Contact the office reports. the office for moreContact information. for more information.

C.H. Reams & Associates . 401 Cranberry Street, Suite 100, Erie, PA 16507 . (814) 453.4357 . www. C.H. Reams & Associates . 401 Cranberry Street, Suite 100, Erie, PA 16507 . (814) 453.4357 . www. • OCTOBER 2018



Knox McLaughlin Gornall & Sennett, P.C. Knox McLaughlin Gornall & Sennett, P.C. has been delivering sound legal advice for has been delivering sound legal advice for 60 years. Our skilled team of nearly 40 attorneys, 60 years. Our skilled team of nearly 40 attorneys, more than 20 paralegals, and a dedicated support more than 20 paralegals, and a dedicated support staff is driven by results. Whether you are staff is driven by results. Whether you are the CEO of a large company or a young family the CEO of a large company or a young family developing an estate plan, we understand your needs and strive developing an estate plan, we understand your needs and strive to fulfill them in a friendly, responsive and cost-effective manner. to fulfill them in a friendly, responsive and cost-effective manner. When you need a team, we pull together to help you come out ahead. When you need a team, we pull together to help you come out ahead.

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Hoffman Industrial Company 1510 Irwin Drive Erie, PA 16505 814/452-2698

A Proud History of Providing Professional Rigging, Machinery Moving Services In business since 1846, Hoffman Industrial Co. has the unique distinction of being the oldest rigging and machinery moving company in continuous operation in the United States, as well as the oldest of any company on record in Erie, Pennsylvania. Hoffman’s earliest work was using horses to move barns and houses during the mid-19th century when new areas were being developed in the Erie area. As Hoffman’s expertise in the moving of structures grew during the 1900s, the Industrial Revolution and the World Wars led to a major increase in manufacturing plants and the need for industrial services. Hoffman expanded and began to serve industry by rigging, moving and installing major pieces of equipment. To put the start of Hoffman Industrial in perspective, the telephone wasn’t invented until 1876, the automobile until 1885, and the first college football game not played until 1892 (Rutgers vs. Princeton). In 1846, the American flag had only 28 stars. While Hoffman’s history is dated, its equipment is not. Over the past three years, Hoffman Industrial has added 10 pieces of equipment to service its customer, including four material handling/ forklifts, three tractor/trailers/tilt-beds and three support vehicles. Some are highlighted below.

Art Hammond is the president and owner of Hoffman Industrial Co.


In a matter of seconds the system can quickly and effortlessly be opened and closed. Hoffman is the first and only rigging/machinery moving company in its market with a rolling tarp system. Working from the trailer’s deck or alongside on the ground, one person can operate the system in a couple of minutes. Walk tarp closed, tension the tarp, lower the flap door and depart… it’s that easy. A rolling tarp completely eliminates the handling of individual tarps and reduces the need to climb onto and off of a trailer, making injuries less likely. “Customers appreciate the professional appearance and superior protection of their asset from the elements and are happy loads are not touched by a tarp,” says President Art Hammond. “Hoffman’s crew, on the other hand, appreciate the ability to easily unload, load and tarp without ever leaving the ground.” Landoll 440B Hoffman’s 2018 Landoll trailer is equipped with the new hydraulic operating system. This new system cuts the overall operational time in half. The Landoll is a traveling axle trailer with

a capacity of 40 tons that can handle tough equipment with easy one-man operation. Landoll’s 440B are the first models with these standard features. “With strict maintenance standards and continued investment in equipment, Hoffman industrial prides itself on the reliability and presentation of its equipment,” says Hammond. “Our modern, maintained equipment offers operators and customers maximum performance and safety on the job.” Proud of its rich history and tradition, Hoffman has grown to become a premier rigging/ machinery moving company servicing the tristate area. With modern equipment, industry specific trained workforce and proper insurance credentials for its industry, Hoffman Industrial is ready for the next rigging project. “We are approved vendors for Fortune 500 companies because we meet their strict safety standards and insurance requirements,” says Hammond. “Whether you are a small, medium or large company with single or multiple machine moves, located locally or out of state... . ‘Let Hoffman do your heavy lifting.’ ”

Hoist 25/35 and 15/25 Forklifts The Hoist 25/35 and 15/25 forklifts are versatile and innovative, 100% Made in the USA, forklifts with key features that can’t be found in older model forklifts. Both have an innovative extendable counterweight system and are compact enough to maneuver in confined areas. Rolling Tarp Hoffman Industrial Co. added to its fleet a step deck trailer equipped with a rolling tarp system. • OCTOBER 2018




OCTOBER 2018 •

FUBU founder and “Shark Tank” star Daymond John will keynote the Manufacturer & Business Association’s 113th Annual Event on October 4 in Erie, Pennsylvania.


DAYMOND JOHN From his humble beginnings on the streets of New York to becoming a self-made multimillionaire, Daymond John is truly the personification of the American Dream. As he begins his 10th season on ABC’s four-time Emmy Award-winning series, “Shark Tank,” John, age 49, has had an incredible life that has molded him into a successful and inspiring business leader. Best known as “The People’s Shark,” John started his entrepreneurial career in the ‘90s when he launched the global hip-hop clothing line, FUBU. In the decades since creating FUBU, he has continued to build upon his entrepreneurial success and has been recognized at the highest levels for his commitment to small business. He was named a Presidential Ambassador for Global Entrepreneurship under the Obama administration and has previously been recognized for his contributions in the space, including being bestowed the NAACP Entrepreneurs of the Year Award,

the Congressional Achievement Award for Entrepreneurship and more. An accomplished author who has continued to battle dyslexia, John’s release of his fourth book, Rise and Grind, in January 2018 became an instant New York Times bestseller, marking the second time a book he has written has achieved that prestigious honor. Through all that, John remains committed to the art of branding and marketing and still oversees the day-to-day branding and marketing firm, The Shark Group. In anticipation of his keynote address at the Manufacturer & Business Association’s (MBA) 113th Annual Event on October 4 in Erie, Pennsylvania, the MBA’s Business Magazine reached out to John to learn more about his rags-to-riches story, his views of entrepreneurship and his “Shark Tank” experience, as well as his approach to marketing and branding in a highly competitive business world. Here, we count down his responses to our Top 10 questions. • OCTOBER 2018


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Your latest book, Rise and Grind: Outperform, Outwork, and Outhustle Your Way to a More Successful and Rewarding Life explores how grit, persistence and good oldfashioned hard work are the backbone of every successful business and individual, and how to develop a game plan for being more productive in day-to-day life. It’s quite interesting to hear how you and other successful people power through their days. What is one of your favorite sections from the book and why? Hands down, one of my favorite sections is Kyle Maynard. If I had his determination and discipline, it’s scary to think about what I could accomplish. He reminds me not to hide behind excuses. There’s always a way if you want something bad enough and you’re willing to work hard. And, that is an important philosophy because Kyle has conditioned himself for the long haul. The fire that burns inside of you when you want something bad enough has to be just as bright on Day 100 or 1,000 as it is on Day 1.


As a young man, you founded a modest line of clothing on a $40 budget by hand-sewing hats between shifts at Red Lobster. Today, your brand FUBU has more than $6 billion in sales. What did you learn during those early years that made you persevere and find your passion to become an entrepreneur? First, don’t try to think your way through everything. Slow down and assess, which will help you to take action and learn as you go. But those have to be affordable steps, so that if you trip, you won’t break your wallet or your spirit. In other words, don’t build or spend time planning to build a bakery before you’ve sold any cookies. Think big, but take small concrete steps. Second, passion is a bigger driver of success than money, so work on things you care about. It will help you through the long nights and early mornings, and it will also help you implement the first step when you start to hit rough patches. Third, the most important part of the entrepreneurial process is building a good team. Some people tend to think entrepreneurs are lone wolfs, but they’re team builders and players. Find a mentor; find emotional support; and, find people you can trust. People can grow into different roles as time goes by, so make sure the people you line yourself up with are people who have a shared vision and a level of trust that you can set your clock to. • OCTOBER 2018


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For most successful entrepreneurs, failure is often a rite of passage. Describe one of the biggest business failures you’ve experienced and what you learned from it. How did it influence your decision-making going forward? I once read that losing is the biggest learning opportunity you will get in life. It is hard to feel that way in the moment when you are dejected, but if you embed that philosophy in your mind, you will have a context for failure and won’t be flat-footed in how to handle it (and succeed) once you do. One “failure” was starting a record company which, depending on how you look at it, cost me about $6 million; the other was starting a women’s line called Heatherette, which also cost me millions. Both taught me a lot but, generally speaking, they reinforced the idea that people are the most important aspect of any deal and, again, you shouldn’t do things just for money. With the record company, I lost money but ended up making it all back in other businesses with one of the guys I had hired to work in the record company. With the clothing line, I wasn’t the right person for that type of clothing line — I wasn’t knowledgeable enough about it or passionate enough about it to learn it.


You are one of America’s most successful branding gurus, having been recognized with more than 35 awards, including the Brandweek Marketer of the Year and Ernst & Young’s Master Entrepreneur of the Year. You also serve as CEO of the brand consultancy, The Shark Group, which manages more than 60 “Shark Tank” companies. In your opinion, what is the recipe for marketing and branding success and how can our members, small to midsize manufacturers and businesses, maximize their efforts to make a real impact in the markets they serve? Stick to your core values in whatever you do. Make sure they come across consistently, regardless of platform.


In 2009, you were tapped by producer Mark Burnett to join the cast of “Shark Tank,” which has since become one of the most successful business reality series of all time. How would you describe your experience on the show and what it means to be called “The People’s Shark”? Overall, it has been an inspiration and a learning experience. I’m always inspired to see what smart, passionate and dedicated people can accomplish. It also keeps my ear to the streets so-to-speak when it comes to entrepreneurship. I just made T-shirts and baggy jeans; many of the folks I meet from “Shark Tank” are truly brilliant. We learn from and inspire each other. • OCTOBER 2018


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I have also been able to grow as a businessman through the show by seeing new industries up close, especially the millennial space. We always have to be willing, ready and able to learn, and I am fortunate to do so with some of the most motivated and brightest minds in business. Being able to learn from them and grow with them not only helps me better understand my value to them, but also allows me to further my scope in business and the various industries I might want to be part of.

We were thrilled to have your fellow Shark, Robert Herjavec, here in 2016 to speak at our 111th Annual Event. How would you describe your business approach compared to his and your fellow Sharks and why this mix of investors and negotiating styles makes the show such a big hit?


We all have our own styles, but I try to stick to either a) businesses in which I know I can add value with my contacts, experience and knowledge or b) entrepreneurs who I would want to work with even if the current business fails. Robert is, first and foremost, a family guy. If he thinks his kids will think it’s cool, he’s open to it.


Beyond your TV and branding fame, you are also a highly successful author. Your books Display of Power and The Brand Within were national bestsellers, while The Power of Broke (2016) and Rise and Grind: Outperform, Outwork, and Outhustle Your Way to a More Successful and Rewarding Life (2018) are the only New York Times best-selling books from any of the Sharks. Why do you believe your books resonate with readers, and who do you turn to for business advice? I don’t know if there’s any one reason, but it may have something to do with me just being myself. These books also came along at a time where people are thirsty for information to apply to themselves and their own dreams. Being about to start a business (of any kind) feels feasible to most people, and a lot of people are more willing than ever to take their shot. So I am able to share my experiences in my own voice, while also reminding people of my earlier days long before “Shark Tank,” books or FUBU. I try do everything with a sense of humility and authenticity because I know those two things are the embodiment of my readers. They are nervous and excited, which breeds humility and authenticity. I see it on the road when I go on book signings and whenever people stop me on the street to say, “hi.” But we have to get away from hero worship. Nobody wins and it is a prime dream killer. I’m no guru. I honestly brag about my mistakes in the hope that people can learn from what I learned the hard way. People can’t relate to perfect people. • OCTOBER 2018


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In 2015, you were named a Presidential Ambassador for Global Entrepreneurship under the Obama administration, an initiative that included providing new entrepreneurs with the chance to draw capital, talent and education. What did you learn from this experience, and how can employers foster an entrepreneurial mindset in their present workplaces that can help drive their talent to innovate and create? For me, the ambassadorship reinforced that entrepreneurial thinking can be applied to much more than building new companies; it works to keep existing companies relevant as well and can be applied to all sorts of societal problems. To foster an entrepreneurial environment, you need to be willing to create a work environment that entrepreneurial minded folks are drawn to. I became an entrepreneur because I wanted to feel like I had more control over my life — more schedule flexibility, more freedom to take chances and even — gasp! — fail; more chances to work on stuff that was aligned with my values — meaning stuff I cared about, basically.

It has been reported that one of your proudest accomplishments is your fight against dyslexia and that you continue to work with the Yale Center for Dyslexia and sit on the advisory board of Understood. org. What is your recommendation to those who may face similar challenges (a struggle shared by fellow Sharks Barbara Corcoran and Kevin O’Leary) and how can they use such experiences to their advantage in their professional careers? Be honest about who you are — including your perceived weaknesses. Don’t hide them. Revealing them may help people understand you, as well as how to work with you, better. Again, nobody relates to perfect people.


This year marks the 10th anniversary of “Shark Tank” and an incredible run for the Emmy Award-winning series. What is your expectation for this milestone year, and what’s next for you and your career? My expectations for this milestone year are to meet more very inspiring entrepreneurs; you never know which guy who walks down that hall is going to change the world. What’s next for me? I am going to continue doing what I love — inspire people, and keep an open mind and take everything one step at a time. • OCTOBER 2018


IT’S YOUR Marquette Savings Bank CEO Michael B. Edwards and Marquette Business Banking Senior Vice President John Dill lead the team of locally based professionals dedicated to the success of local businesses.

When you have the opportunity to sit across the table from a business owner and drive by their business every day, you have a perspective that out-of-town decision makers can never have. If we can find a way to help a local business grow and prosper, we all prosper — and our hometown becomes stronger for it. Find out how the local decision makers at Marquette Business Banking can make a difference for your business.

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LOESEL-SCHAAF INSURANCE AGENCY, INC. Loesel-Schaaf Insurance Agency, Inc. 3537 West 12th Street Erie, PA 16505-3650 Phone: 814/833-5433 Fax: 814/838-6172 Doug Loesel and Patrick Wachter

Loesel-Schaaf … Making A Difference Diverse Products and Services For more than 91 years, Loesel-Schaaf Insurance Agency, Inc. has been an independent multi-line insurance agency, offering a wide array of products and services. Growing to four separate divisions, encompassing just about every insurance need possible, the Agency has become one of the largest “one-stop shops” for businesses and individuals across the tri-state area. The Commercial Division provides coverage for all types of businesses, ranging from “Mom and Pop” to large multi-state operations. The Agency also works in specialty markets such as Energy and Manufacturing. “We are proud to have long-standing relationships with some of Erie’s finest companies,” President Doug Loesel notes. The Employee Benefits Division, provides countless benefits and plan designs to companies of all sizes. Loesel-Schaaf offers fully insured and self-funded expertise, and the benefits it offers are not limited to traditional medical, dental, vision, short and longterm disability, long-term care, travel accident and voluntary coverage.

Doug Loesel, President


The Agency also has an Employee Benefits/HRIS administration platform for streamlining client processes and creating paperless efficiencies. “We continue to educate our clients on ACA regulations, 1095 reporting and carrier network changes,” Loesel explains. “Our HR Library combined with e-benefits administration helps our clients stay compliant.” For individual needs, the Personal Insurance Division offers auto, home, boat, umbrella, RV, motorcycle and rental property policies. The Agency has the products to protect you. Loesel-Schaaf’s Life and Financial Services Division offers individual life insurance, disability, long-term care, Medicare Advantage plans, Medicare supplements and Part D prescription drug plans. Loesel-Schaaf also offers retirement planning and annuities. The Agency considers your finances while you are working, in your retirement, as well as your estate needs. New Adviser, Expert Staff Loesel-Schaaf is pleased to introduce its newest insurance adviser, T.J. Richter. With more than six years of insurance

experience, Richter helps propel the Agency into the future. He joins Doug Loesel and Patrick Wachter in leading the commercial division of the company. T.J. Richter

“Having a professional staff averaging 25 years of insurance industry experience, we effectively solve problems for our clients,” says Loesel. “We have a vast reservoir of knowledge from which to draw and a team approach is often utilized. Someone on staff has most likely tackled just about any challenge and together we can find a solution.” Because circumstances change, LoeselSchaaf offers a complimentary review of policies, personal or business, to ensure adequate protection. “At Loesel-Schaaf,” adds Loesel, “clients and staff proclaim, ‘We make a difference,’ in both their lives and in the community.” • OCTOBER 2018


The Erie County Technical School supports careers in manufacturing by offering quality technical education programs in Metal Fabrication and Precision Machining. For more information contact ECTS at 814.464.8600 or visit

SINCE 1968



SINCE 1968


8500 Oliver Road | Erie, PA 16509 | (814) 464 - 8600


Erie County Technical School is an equal opportunity educational institution.




participating businesses

& growing

Thank you to our manufacturing partners: Advanced Finishing Knox Western All American Hose LORD American Tinning Machining Concepts and Galvanizing Maple Donuts American Turned McInnes Rolled Rings Products Merit Tool Custom Engineering Diversified Manufacturing Modern Industries North American Plastics Erie Molded Plastics Onex, Inc Erie Press Port Erie Plastics Erie Strayer PHB Eriez Manufacturing PSB Manufacturing FMC Technologies Reddog Industries GE Signal Tech H & H Machining Sunburst Electronics Howard Industries Zeyon Industrial Sales & Manufacturing

30,273 64 student experiences

school partners

OCTOBER 2018 •

available experiences

Join your fellow manufacturers and help shape the workforce of tomorrow. Career Street is a proud supporter of Manufacturing Day 2018 and pleased to provide transportation for the 4th year. Contact Career Street to make your donation in assisting with this need and other career exploration experiences. Last year, 29% of all career exploration experiences through Career Street were in the manufacturing career pathway! As we celebrate Manufacturing Day, join us to provide quality career experiences. Our workforce needs you! Sign up today at 814.464.8614 Career Street is a program sponsored by the Erie County Vocational Technical School Foundation.

Help us pave the way for a skilled and engaged workforce.



LORD Corporation Headquarters: Cary, North Carolina NWPA Operations: Erie, Cambridge Springs and Saegertown 1-877-275-5673 (ASK LORD)

LORD Announces Growth Plan for Pennsylvania

Ed Auslander is the president and chief executive officer of LORD Corporation and is a member of its Board of Directors.

CO M PAN Y PR O FIL E In May, LORD Corporation celebrated the start of an expansion and modernization project at its Saegertown, Pennsylvania facility. Over the next five years, LORD will invest $80 million to help meet customer demand around the globe. LORD Corporation is a diversified technology and manufacturing company developing highly reliable adhesives, coatings, motion management devices and sensing technologies that significantly reduce risk and improve product performance. “We are reaching full production capacity. As LORD continues to grow as a global

company, we are excited to expand the Saegertown facility to keep pace with the growth and needs of our customers around the world,” says Doug Lorenz, president, Performance Materials. Expansion work will take place through 2023, adding 75,000-square-feet to the already existing 250,000-square-foot building on LORD’s 67-acre site. With more than 235 employees, Saegertown is LORD’s largest specialty chemicals, adhesives and coatings manufacturing facility. Primary elements of the project include

a new finished goods warehouse; a new structural adhesives building and added capacity; upgraded plant utilities, including wastewater handling; a new laboratory and improved office space. Global Reach Materials made at LORD’s Saegertown facility are used in the production of almost all passenger vehicles throughout the world. The facility produces a wide variety of LORD acrylic, urethane and epoxy adhesives, as well as Chemlok® rubber-tosubstrate adhesives. Additionally, the plant produces specialty intermediate chemicals and coatings products that are supplied to customers globally. Exceptional Workforce The strong employee base was at the heart of LORD’s decision to remain in Saegertown vs. building a new facility at sites in Alabama, New York or Ohio. “We chose to expand in Saegertown because of the talented and experienced team that already exists,” says Ed Auslander, LORD president and CEO. “These team members are essential to the overall success of LORD. The benefits of deepening our roots in the Saegertown community far outweighed the option of building a second site. Ultimately, the advantages offered by our existing Saegertown facility prevailed.” • OCTOBER 2018


Supporting Manufacturers in Northwestern Pennsylvania for 30 Years! Our services begin with our Strategic Business Advisors (SBA), qualified industry specialists who focus on understanding your business issues, requirements, priorities, challenges, goals, and initiatives. Through an independent and objective perspective, our SBAs challenge thinking, explore opportunities, identify resources, assist in the development of customized solutions, and provide project management. All focused on helping your company improve competitiveness, attract new customers and employees, and grow profitably.

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Erie Water Works relies upon the cash management services of ERIEBANK to simplify their accounts receivable process and help keep finances flowing smoothly.

“When we switched to ERIEBANK for lockbox service, it was essential for the system to be dependable each and every day. ERIEBANK made it a painless transition. The personal service we received throughout the process was first class. John and Scott are extremely knowledgable with the banking products, as well as the needs of Erie Water Works. They are very professional, find solutions, and most importantly, answer their phone when we call. They help keep the business flowing!” — Paul Vojtek, Erie Water Works

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The partnership with UPMC accelerated Hamot’s upward trajectory by investing resources that included the infusion of dozens of nationally recognized specialists, the latest technology and cutting-edge procedures.

Improving the Delivery of Care Through Investment, Innovation “Why not Erie? Why not Hamot?” According to Lynn Rupp, UPMC Hamot vice president of operations, and president of Regional Health Services, these rhetorical questions have been asked many times throughout her 25 years with the health system. From the outside, these enquiries may be just empty brainstorming prompts. But, for UPMC Hamot, they aren’t rhetorical — they are a commitment to offer the highest quality health care to the Erie region. “We have responsibility to the Erie community to ensure they have access to quality health care,” UPMC Hamot President David Gibbons explains. “The vitality of UPMC Hamot equates to a more vibrant community.” The results of this focus on innovative, comprehensive, patient-centered care are tangible and plentiful — today, UPMC Hamot offers the region’s only trauma center, the only hospital with 24/7 anesthesia coverage, the only neuro hospitalists, Erie County’s only designated comprehensive stroke center, and the only free-standing women’s


OCTOBER 2018 •

hospital, just to name a few. Additionally, this pursuit has provided the Erie region access to dozens of new specialty services and oneof-a-kind procedures. “UPMC Hamot’s ‘firsts’ and ‘onlys’ are beacons to the community that our practice is contemporary,” Gibbons explains. “We don’t rest on the way things have been. Our medical and clinical teams are always looking at new ways to provide the best care possible.” This demonstrated success and innovative spirit attracted UPMC’s attention, which acquired Hamot in 2011. The partnership with UPMC accelerated Hamot’s upward trajectory by investing resources that included the infusion of dozens of nationally recognized specialists, the latest technology and cutting-edge procedures. To date, more than $180 million in capital investments have been added with an additional $300 million committed over the next few years. “Since joining UPMC, our ability to innovate and create has accelerated tremendously… we are able to go places that we never thought possible,” Rupp says. “Growth and

In June 2018, UPMC Hamot became the first hospital in the nation to perform a diagnostic robotic bronchoscopy.

UPMC Hamot has made more than $180 million in capital investments with an additional $300 million committed over the next few years. Shown here is a rendering of the new $111 million patient care tower in downtown Erie.

advancement have always been a priority, and now, with UPMC, we are able to move faster and stronger.” Access to specialists and highly specialized procedures are now offered in Erie, including hepatic biliary surgeons, gynecological oncologists, urogynecology services and high-end neurosurgery procedures. UPMC Hamot recently became the only hospital in the region, and the only UPMC facility outside of Pittsburgh, to offer kidney transplants. On the heels of this monumental achievement, UPMC Hamot made national news in June when it became the first in the nation to perform a diagnostic robotic bronchoscopy under the expertise of world-class pulmonologist Stephen Kovacs, DO, FCCP, co-director of the UPMC Hamot Comprehensive Lung Center. Kovacs is recognized as one of the highest volume interventional pulmonologists in the country and is regarded in his field as one of the most skilled. “There are a limited number of physicians who are experienced enough,” Rupp explains. “Dr. Kovacs is one of a handful of individuals across the nation that the company wanted to work with.” The new procedure, which facilitates the diagnosis of lung cancer, utilizes a device to drive a robotic camera with optics into the airways where suspicious nodules may be located. According to Kovacs, the cameras used by the older bronchoscopy procedure are unable to navigate into the lungs’ alveoli leaving the physician to make a best guess at the location of the nodules. Now, with the diagnostic robotic bronchoscopy, Kovacs and his team can enter the alveoli and visualize the nodules, helping to make a more accurate diagnosis. This means lung cancer is detected earlier and can result in better outcomes for patients. “If you have a worrisome issue, you want to make sure you are accessing the latest technology, the most up-to-date procedures, the highest quality physicians and team, and the best standards for follow up. Right now, the only place that’s offered is at UPMC Hamot,” Kovacs emphasizes. “Every other hospital is using older technology.” Leading the nation with this procedure will keep UPMC Hamot on the cutting edge not only in lung cancer diagnostics but also potentially in several endoscopic procedures. “That is one of the exciting aspects of this program. We will be involved with the company in the development of future renditions,” Rupp says. Kovacs agrees, “Being the first in the country shows that UPMC and UMPC Hamot are committed to ensuring the best technology and procedures can be offered right here [in Erie].”

Gibbons emphasizes that because UPMC Hamot is in a solid financial position, it can and will continue to invest in the latest technology, highest quality physicians and community access to care. Gibbons’ avowal has substance. UPMC Hamot has several significant projects nearing completion: the $111 million patient care tower, which will house intensive care units that will feature state-of-the-art technology; the UPMC Operations Call Center, which will employ 300 people over the next few years; and, the addition of the UPMC Hillman Cancer Center services. Gibbons also hinted that several other initiatives are on the horizon including new clinical programs, an increase in services, and growth in the neurosurgery program. These investments and innovations have already proven beneficial for the region. And, as Gibbons points out: “We are far from done.”

This insert is an advertorial from UPMC Hamot.

The new patient tower will house intensive care units featuring state-of-the-art technology.

UPMC Hamot, founded in 1881 as Hamot Hospital, is a 446-bed hospital and a tertiary-care medical facility located in Erie, Pennsylvania and an affiliate of the University of Pittsburgh Medical Center (UPMC). It is one of the largest employers in the Erie region. Address: 201 State Street Erie, PA 16550 Phone: 814-877-6000 Website: • OCTOBER 2018


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OCTOBER 2018 •

As a business grows and develops, so too does its needs and wants. The various stages of a business cycle can be complicated to navigate, given the many peaks and valleys that may arise – along with its staffing needs. Do you have the right people to help your organization succeed? Do you know how to find them? Do you have the resources to recruit and retain them? When issues arise, do you know the best way to address them? If not, who do you ask? The Manufacturer & Business Association (MBA) is uniquely positioned to provide the information, products and services to successfully help its members answer many of these very questions – and if not, who can? The MBA HR Services & Legal Division, for one, is staffed by a team of seasoned HR professionals and an on-staff attorney who can assist members with searching for the right candidates, attracting and recruiting them, and the entire hiring process itself.

“On top of having very experienced HR professionals and the legal support behind us, we have all the resources to help assist employers with their HR needs,” states MBA HR Services Director Stacey Bruce, SPHR, SHRM-SCP. “We can help find a qualified applicant for them, conduct phone and onsite interviews, and essentially provide them the three top candidates who, we believe, would be the best fit for their organization.” Experts agree that finding the right candidate is well worth the investment. According to the Society of Human Resource Management (SHRM), the average cost per hire is $4,425 and average time to fill is 36 days. Considering all of the openings a company may have, that is a lot of time and money dedicated to just recruitment. As part of its Part-Time HR Support service, the MBA’s HR professionals can assist employers with new hire paperwork and benefits administration, but also provide an orientation and onboarding process to make the transition smooth for employer and employee. “We can offer the full

circle,” states Bruce, “which saves members time and money.”

group policyholders the potential for a dividend reimbursement.

Insurance and Benefits One of the key needs of employers today is the ability to attract and retain qualified employees through a competitive insurance and benefits package, which is why many companies turn to the MBA Insurance Division for help.

“We are always striving to help our members succeed, and we recognize that health insurance is one of the largest parts of any company’s budget,” says Joint. “The MBA’s Insurance Division serves as a resource for our members and their employees. We help members by answering questions, guiding them in the right direction and giving second opinions. We continually monitor and keep on top of legislative and policy changes that could affect our members and how they offer benefits.”

The MBA offers group plans for ancillary benefits, such as Delta Dental, VBA Vision and AETNA Life and Disability. Thanks to its long-term partnerships with these industry-leading insurance carriers, MBA members enjoy exclusive access to premium benefit plans at highly competitive rates. These plans have been very popular with membership as they are quality plans and cost effective. “Our members have found that their employees truly appreciate the ability to have Dental and Vision insurance,” says MBA Vice President Lori Joint. In addition, MBA members have access to workers’ compensation insurance through its partner Eastern Alliance Insurance Group (EAIG). These exclusive plans give

Professional Development and Retention Training and retention go handin-hand in today’s work world, and the MBA can assist with that as well. The MBA offers a wide array of professional development training, including its regionally recognized certificate programs for supervisory and leadership skills. For those who are responsible for their organization’s HR duties, the MBA also offers HR development courses to assist them along the way. The HR Essential Series teaches the fundamental • OCTOBER 2018


Here for you.

HR/Legal Hotline: We’ve answered 1,685 hotline calls for members — providing more than $60,000 in HR/ Legal support at no charge.

Professional Training:

We’ve educated 2,500 participants through 225 programs held throughout the MBA’s membership area and onsite.

Certified Supervisory Skills: As a valued MBA member — you join 3,000 companies across Pennsylvania and beyond who enjoy access to numerous free and deeply discounted services created to bolster your bottom line, improve productivity and ease the burden of compliance. Whether we’re training a new supervisor on the “people management” skills their job requires; teaching an employee how to get the most out of Excel; providing legal advice on a new workplace policy; or, customizing a benefit package that attracts and retains the best people — our team of 30 business professionals is here for you! Thank you for the confidence you have placed with us to

We’ve graduated 10,000 supervisors over a 25-year period through this leading employer-required program — giving them the skills to get the job done right.

Energy Advisors:

We’ve advised 385 members and managed 200 million kWh of electricity through our trusted energy advisory program.

Government Affairs:

We’ve kept 2,538 subscribers up to speed on state and federal legislative issues through the MBA’s various legislative publications.

Business Magazine: We’ve

informed and influenced more than 15,000 decision makers every month.

assist you in your business and community interests.

Conference Center:

814/833-3200 • 800/815-2660 •

We’ve hosted more than 18,000 guests at a variety of meetings, events and functions each year.

responsibilities and skills every HR professional requires. Classes include the Level I courses and new Advanced Series, and both qualify for Human Resource Certificate Institute (HRCI) and SHRM credits. When an HR or employment law issue does arise, MBA members can also call the HR and Legal Hotline for support. “They can speak with me or any of our HR professionals to ensure that they are handling the process correctly and not missing anything,” says Tammy Lamary-Toman, JD, PHR, SHRM-CP, vice president and employment counsel for the MBA. “We’ll help you through every step, and make sure you are doing the right things and that you are compliant.” Additionally, the Association can provide HR compliance reviews and prepare and update employee handbooks to make sure that they are compliant with the latest rules and regulations. The MBA also hosts monthly HR roundtables and an annual HR & Employment Law Conference, held each October, to help engage professionals on timely HR topics, such as harassment in the workplace and employee engagement. Employee engagement is the level of commitment, passion and loyalty a worker has toward their work and company. The idea being that the more engaged an employee is, the more productive they’ll become. According to a recent Gallup poll, 32 percent of employees in the United States are engaged, which means over two-thirds of employees nationwide are disengaged with their work. “Everyone is talking about engaging your employees, and if they’re

happy, then your customers are happy,” explains Bruce. “So, just finding out that level of engagement is critical, and that often starts from the commitment at the top.” The MBA can conduct employee engagement surveys to find out what the areas of concern are in the organization, as well as establishing focus groups, to address key issues that may prevent the business from reaching its full potential. “If they’re known as a great place to work,” states Bruce, “then they won’t have any trouble attracting and recruiting employees.” Planning for the Future When it comes to employers planning for future staffing needs, the MBA can also provide support. “Say you know a manager is going to retire in 10 years, we can already see based on their patterns, who may fit into the job, and create a job assessment for that, and who will best fit into that role,” says Bruce. “It’s an important tool to have.” In fact, the MBA recently partnered with The Predictive Index (PI) to provide another level of support for a company’s staffing needs and strategic planning. The PI is a scientifically validated behavioral assessment that predicts workplace behavior. The proprietary system is used for a variety of human resource management purposes, including employee selection, executive onboarding, leadership development, succession planning, performance coaching, teambuilding and organizational culture change.

powerful HR tools working with the very MBA staff they have come to know and trust. “We have a full arsenal of products and services that assist our members with their day-to-day operations,” says Bruce. “Just let us know what you are looking for, and we can help. We can assist with all of your staffing needs from beginning to end.” For more information, visit

MBA Members Can Access Discounted HR & Legal Services The MBA HR & Legal Services Division offers members discounts on a wide range of products and services. These include, but are not limited to: • Affirmative Action Plans • Compensation & Benefit Services • Employee Handbooks • Employment Screenings • Employee Engagement Surveys • HR Compliance Reviews • Job Description & Analysis • Labor Law Posters • Legal Services (employmentrelated contracts and select employment litigation) • Part-Time HR Support • Payroll (through partner ECCA Payroll Solutions) Contact the MBA HR & Legal Services Division at 814/833-3200, 800/815-2660 or email

Through the PI partnership, MBA member companies can now access one of today’s most • OCTOBER 2018



2018 MANUFACTURING DAY Event marks fifth year for innovation, technology celebration

On Thursday, October 4, more than 2,000 students, educators, business and community leaders will join the Manufacturer & Business Association (MBA), its partners and supporters for the fifth annual Manufacturing Day (MFG DAY) celebration at the Bayfront Convention Center (BCC) in Erie. The 2018 event is touted as an “amazing exhibition of innovation, technology and career opportunities in today’s manufacturing industry,” thanks to a combination of manufacturers, vendors, high school and higher education institutions providing more than 60 exhibits, programs and demonstrations, designed for participants to experience innovative manufacturing technology in a hands-on, interactive environment. “We believe that by working together,” explains MBA President and CEO John Krahe, “that we can promote the importance of a robust and innovative manufacturing industry — the most


OCTOBER 2018 •

powerful force behind our nation’s economy, which continues to provide outstanding career opportunities for our young people.” The fifth anniversary of the PA event marks a significant milestone for industry and education in the region. The 2018 MFG Day event is also part of a national celebration intended to address common misperceptions about manufacturing by giving manufacturers an opportunity to open their doors and show, in a coordinated effort, what manufacturing is — and what it isn’t. “MFG DAY is designed to amplify the voice of individual manufacturers and coordinate a collective chorus of manufacturers with common concerns and challenges,” according to the National Association of Manufacturers (NAM), which produces the nationwide event. “The rallying point for a growing mass movement, MFG DAY empowers manufacturers to come together to address their collective challenges so

they can help their communities and future generations thrive.” In 2014, the MBA began hosting MFG Day at its Conference Center in Erie with 100 students, educators and business leaders to talk about and watch a captivating film about careers in manufacturing. The following year, the event was held at the BCC and included company tours at participating manufacturing facilities. It has grown every year since. This year’s event promises to include not only a dynamic lineup of interactive exhibits including 3D printing, robotics, CNC machining and drone technology, but also cutting-edge breakout sessions for attendees to interact with a diverse group of industry experts and learn about the high-paying jobs available in a variety of manufacturing industries. These sessions cover everything from interviewing and internships to robotics and engineering. Awards and Recognition Rally The culmination of the MFG DAY event is the

MFG DAY EDUCATIONAL BREAKOUT SESSIONS 10 Things You Need to Do to Land the Ultimate Career

Presenters: Kevin Smith, Leaderstone Inc. & Lori Dever, Industrial Sales & Manufacturing Time: 9 - 9:40 a.m. or 11 - 11:40 a.m. In this session, the speakers will uncover 10 things students can start doing today to move them toward their career and personal goals – even if they are unsure what they may be.

Engineering is Everywhere – You Can Be an Engineer!

Presenters: Dr. Karinna Vernaza, professor of Mechanical Engineering and associate dean of the College of Engineering and Business at Gannon University Time: 9 - 9:40 a.m. or 10 - 10:40 a.m. This session will explore the different engineering fields, their applications and their thought processes. Examples of engineering products in everyday life will be presented. Attendees will walk away saying, “I can be an engineer!”

Jump-Start Your Career Through Internships

Presenter: Facilitated by Melanie Ford, assistant teaching professor at Penn State Erie, The Behrend College Time: 9 - 9:40 a.m. or 10 - 10:40 a.m. This dynamic panel consisting of Penn State Erie engineering interns and local employers will discuss the steps recommended for finding a meaningful internship, what questions to ask a college and a potential employer, and what benefits they have experienced through participating in an internship.

Bringing Great Innovations to Life

Presenter: Jessie Tymoczko, Inventionland Institute Time: 9 - 9:40 a.m. or 11 - 11:40 a.m. This session will walk students through the process of bringing an idea to market and introduce a few new inventions that are new or coming soon to market.

Interviewing Skills… LIVE! Learn the Tips and Tricks for a Successful Interview Awards and Recognition Rally held in the BCC’s Main Ballroom, featuring keynote speaker Bill Hilbert Jr., a former chairman of the MBA and owner and president of Reddog Industries in Erie. As part of his address, Hilbert, who started his career in manufacturing in 1981, after graduating from the University of Dayton, will share his thoughts on manufacturing careers with students.

Conditioning in Erie. Mele passed away August 1 at the age of 66.

Sharing in the spotlight will be the winners of the MBA’s 2018 Patrick R. Locco Scholarship Awards. The awards were created by the Association to recognize outstanding high school students who distinguish themselves in pursuit of technical and academic excellence.

Thanks to many supporters, MFG Day is a pathway to make such opportunities possible and to give students a chance to explore careers in manufacturing in an exciting way.

This year, six scholarships will be awarded to students from five area technical schools to assist them in future academic endeavors. The addition of the sixth scholarship was made possible from donations honoring Al Mele of Mele Plumbing Heating and Air

“We are very humbled by Al’s friends and family who have donated so generously to the Locco Fund,” says Krahe. “Al understood the importance and value of technical education and this fund will help these students pursue their dreams.”

“The fifth annual MFG Day event is a true celebration of technical education, innovation and the future of manufacturing,” says Krahe. “It’s not an exhibition but an experience, and it’s an opportunity for us, our schools and partner organizations to come together in a positive and meaningful way.” For more information about MFG Day 2018, visit

Presenters: Eileen Mullen, program coordinator, Crawford Co. K-12 Career Education Alliance, and Patrick Faller, Acutec Precision Aerospace Time: 10 - 10:40 a.m. or 11 - 11:40 a.m. During this breakout session, students will learn what questions Human Resource managers and company owners ask when interviewing prospective employees, why they are asking the specific questions, what information they are looking for, and how they should answer them so that they will be able to identify the strengths, skills and attributes they will bring to their company and what will set them apart from their competitors.

Imagine a Career with Robotics

Presenters: Steve Catt, ARM Institute, and Vu Nguyen, Carnegie Mellon Robotics Academy Time: 10 - 10:40 a.m. or 11 - 11:40 a.m. This session will showcase current applications of robotics in key manufacturing sectors such as aerospace, automotive and electronics. It also will highlight future skills necessary for success in an “Industry 4.0” manufacturing work environment. • OCTOBER 2018



World-Class Experience, Unrivaled Passion 4820 PITTSBURGH AVENUE | ERIE, PA 16509 | (814) 838-3404 | MICROMOLDERIE.COM


Leading Technology, Extraordinary Expertise 8165 HAWTHORNE DRIVE | ERIE, PA 16509 | (814) 868-1656 | PLASTIKOSERIE.COM


OCTOBER 2018 •



Schaffner Knight Minnaugh & Co., P.C.

Partners from left to right: Chuck Knight, Managing Partner; Dennis Grow, Chris Smith, Matt Minnaugh, Pete Eaglen, Dan Sloppy, Dave Herbe, Janel Bonsell and Mike Tellers.

When You Need More Than Just an Accountant The Beginning Founded in 1995, Schaffner Knight Minnaugh & Co., P.C. (SKM) has grown to the largest locally owned CPA firm headquartered in Erie, Pennsylvania with offices in Jamestown, New York. The founding partners, James Schaffner, Charles Knight and Matthew Minnaugh were CPAs with a passion for servicing clients that joined forces starting in downtown Erie at the then Baldwin Building, now known as the Renaissance Center on the corner of 10th and State Streets. At the time of inception, the Firm employed a combined total of eight professional and administrative staff. In 2014, SKM moved from downtown Erie to its present Erie location on West 38th Street. From its humble beginnings in 1995 to today, Schaffner, Knight, Minnaugh & Co. P.C., now with more than 50 professionals and administrative staff, has grown to be the largest locally owned CPA Firm in Northwestern Pennsylvania. Since its inception, SKM has concentrated its resources on serving the area’s for-profit, owneroperated businesses. In 2006, SKM was chosen to be a member of the RSM Alliance, a premier worldwide affiliation of firms, providing SKM and its clients national and international resources required in today’s global economy.

1545 West 38th Street

500 Pine Street, Suite 14

Erie, PA 16508

Jamestown, NY 14701




being pro-active and responsive…. or what is called “World-Class Service” at Schaffner, Knight, Minnaugh & Company, P.C. Leadership The leadership of the Firm, starting with the founding partners, is deeply rooted in the tri-state area. Although SKM services clients throughout the United States, all the Firm’s principals grew up in the area and are committed to Northwest Pennsylvania and the New York Southern Tier. As a firm, SKM operates daily honoring four basic principles; 1) Provide World-Class Service (in their clients’ eyes); 2) Develop True Professionals and Future Firm Leaders; 3) Aggressively Market Its Service Proposition; and 4) Receive a Fair Reward for the Value It Delivers. Looking Forward In 2018 Jim Schaffner, the firm’s true founding partner, announced retirement from his daily activities at the Firm, but Jim will continue to be available to the Firm as a resource. Jim asked that

his change in status be handled in a “low profile” manner; however, his partners at SKM cannot let this announcement go without expressing their deepest gratitude to Jim for making SKM what it is today. SKM’s partners clearly recognize Jim as the Firm’s founder, but more importantly, his leadership, strategic foresight, entrepreneurial spirit and winning attitude that has made SKM not only the area’s largest CPA firm, but the firm of choice in the Northwestern PA and Southwestern NY markets. As SKM assists its clients with the continuation of their businesses into the future, the Firm too plans for its own continued long-term success by preparing all of its professionals to honor the legacy of being a trusted adviser to current and future business owners in the Pennsylvania and New York regions. Having firm leaders and professionals with a keen interest in continuous improvement is a key attribute in allowing SKM to honor its commitment to provide its clients the service they expect.

As a full-service CPA firm, SKM provides tax compliance and consulting, attest services, outsourced accounting, business valuation and litigation support services to a wide variety of clients in diverse industries including: manufacturing, construction, retail, professional service organizations, wholesalers and auto dealerships. SKM’s working environment is “boutique-like” with true specialists who often hold multiple professional designations. Most importantly, the Firm’s seasoned business professionals are obsessed with providing new ideas, new approaches and new opportunities for consideration by business owners and their management teams. SKM is also obsessed with • OCTOBER 2018


OCTOBER 5, 2016

MANUFACTURING DAY SUPPORTERS AIRBORN Address: 2700 Mechanic Street Lake City, PA 16423 Phone: 814/877-5658 Website: AirBorn is an employee-owned company whose core business is engineering and manufacturing specialized connectors and electronic components for OEMs in the mil-aero, commercial air, space, medical and industrial markets.

ERIEZ MAGNETICS Address: 2200 Asbury Road, Erie, PA 16506 Phone: 814/835-6000 Website: Eriez manufactures separation technologies and markets its products through 12 facilities on six continents. From the food industry to coal mining, Eriez solves complex problems through uniquely engineered solutions.

AMERICAN TURNED PRODUCTS Address: 7626 Klier Drive Fairview, PA 16415 Phone: 814/474-4200 Website: Specializes in contract precision machining of high-volume complex parts for the automotive, agricultural and defense industries.

GANNON UNIVERSITY Address: 109 University Sq. Erie, PA 16541 Phone: 814/871-7407 Website: Gannon University is a Catholic, Diocesan University dedicated to excellence in teaching, scholarship and service. Inspired by the Catholic Intellectual Tradition, the University offers a comprehensive learning experience that emphasizes faith, leadership, inclusiveness and social responsibility.

CHANNELLOCK Address: 1306 S. Main Street Meadville, PA 16335 Phone: 814/337-9200 Website: Founded in 1886, Channellock, Inc. is a worldwide leader in the manufacture of high-quality pliers and assorted hand tools. Family owned and operated, Channellock, Inc. has more than 4,000 U.S. wholesale and retail customers and ships to customers in 45 countries.

INDUSTRIAL SALES & MANUFACTURING Address: 2909 West 12th Street Erie, PA 16505 Phone: 814/833-9876 Website: Quality contract machining, fabrication and assembly for OEMS since 1967.

CURTZE FOOD SERVICE Address: 1717 East 12th Street Erie, PA 16511 Phone: 814/452-2281 Website: www.curtze,com Curtze is a broadline food service distributor offering a unique center of the plate program, which includes portion control fresh meat in a custom cutting federally inspected meat facility, as well as a custom cut fresh seafood program. ERIE PRESS SYSTEMS Address: 1253 West 12th Street, P.O. Box 4061 Erie, PA 16512 Phone: 814/455-3941 Website: Manufactures custom hydraulic and mechanical presses for forging, extrusion, stretch forming , compaction and metal forming.


OCTOBER 2018 •

LORD CORPORATION Address: 2455 Robison Road West Erie, PA 16509 Phone: 814/868-3180 Website: A diversified technology and manufacturing company developing highly reliable adhesives, coatings, motion management devices, and sensing technologies that significantly reduce risk and improve product performance. For more than 90 years, LORD Corporation has worked in collaboration with its customers to provide innovative aerospace, defense, automotive and industrial solutions.

MacDonald Illig A T T O R N E Y S

MACDONALD ILLIG JONES & BRITTON Address: 100 State Street, Suite 700 Erie, PA 16507 Phone: 814/870-7600 Website: MacDonald, Illig, Jones & Britton LLP provides sophisticated legal counsel to clients that range from business owners in Erie to major corporations abroad.

Manufacturing Day is a celebration of modern manufacturing meant to inspire the next generation of manufacturers. The 2018 annual celebration, set for 8 a.m. to 1 p.m., Thursday, October 4, at the Bayfront Convention Center in Erie, will be a spectacular event. This year’s celebration is expected to draw more than 2,000 educators, students and community leaders, and will showcase more than 60 exhibits, as well as programs and demonstrations designed for participants to experience innovative manufacturing technology in a hands-on, interactive environment. Thank you to all the Manufacturer Day supporters for their support!

MAYER BROTHERS CONSTRUCTION COMPANY Address: 1902 Cherry Street Erie, PA 16502 Phone: 814/452-3748 Website: Mayer Brothers Construction Company is a family owned business that has been a staple of the northwestern Pennsylvania construction industry for more than a century, specializing in heavy/highway, site development, asphalt paving, concrete pavement/sidewalk/curb and stormwater.

PENN STATE ERIE, THE BEHREND COLLEGE Address: 4701 College Drive Erie, PA 16563 Phone: 814/898-6000 Website: Penn State Behrend offers more than 40 degrees at the bachelor’s, master’s and associate degree levels; a range of minors and certificates; education and training programs for business, industry, and community organizations; and numerous outreach programs for area youth and adults.

JOSEPH MCCORMICK CONSTRUCTION CO., INC. Address: 3340 Pearl Avenue Erie, PA 16510 Phone: 814/899-3111 Website: Family owned heavy highway construction company specializing in asphalt paving, excavation, site development, demolition and sanitary/storm sewer installation work for various state, county, city municipalities, commercial developments and local companies throughout Erie County.

PHB INCORPORATED Address: 7900 West Ridge Road Fairview, PA 16415 Phone: 814/474-5511 Website: Manufacturing capabilities include zinc die casting, aluminum die casting, machining, plastic and rubber molding, tool & die, injection molding and product assembly. REDDOG INDUSTRIES, INC. Address: 2012 East 33rd Street Erie, PA 16510 Phone: 814/898-4321 Website: Manufacturing capabilities include design & manufacturing of highpressure plastic injection molds; aluminum & zinc die-cast dies and specialized machining.

MERCYHURST UNIVERSITY Address: 501 East 38th Street Erie, PA 16546 Phone: 814/824-2000 or 800/825-1926 Website: Mercyhurst University is a fully accredited, private, four-year, Catholic institution, recognized by U.S. News & World Report as a Top-Tier University and Best Value University in the north region, as well as a Catholic College of Distinction. MCINNES ROLLED RINGS Address: 1533 East 12th Street Erie, PA 16511 Phone: 814/459-4495 Website: Manufactures seamless rolled ring forgings in carbon, alloy and stainless steel.

RIDG-U-RAK, INC. Address: 120 South Lake Street North East, PA 16428 Phone: 814/725-8751 Website: Designs and manufactures a full array of storage rack solutions.


WELDERS SUPPLY COMPANY Address: 1628 Cascade Street Erie, PA 16502 Phone: 814/454-1563 Website: Northwestern Pennsylvania and western New York’s leader in the supply of medical, industrial gasses and welding supplies to the manufacturing, construction, health care and laboratory industries.

NATIONAL FUEL GAS DISTRIBUTION CORPORATION Address: 1100 State Street Erie, PA 16501 Phone: 814/871-8200 Website: A public utility providing natural gas service to more than 740,000 customers through a local distribution system in western New York and northwestern Pennsylvania.

WIDGET FINANCIAL Address: 2154 East Lake Road Erie, PA 16511 Phone: 814/456-6231 Website: Widget Financial is a mutually owned credit union, which specializes in a variety of loans and deposit accounts for consumers and businesses that are geared toward enriching lives in the Erie region.

NORTHWESTERN PA CHAPTER OF THE NATIONAL TOOLING AND MACHINING ASSOCIATION Address: P.O. Box 203 Meadville, PA 16335 Phone: 814/720-0094 Website: NWPA NTMA is a trade association focused on promoting the advancement of excellence in precision custom manufacturing through cooperation between members, educators, associated organizations, and government in the regions served. • OCTOBER 2018



Whatever your project, we’ll show you the door that’s right for you. At Plyler Entry Systems, our residential and commercial product lines offer everything from ornate entry doors to industrial hollow metal and overhead doors to complete your project. And, as always, we provide free estimates and 24/7 emergency service. Let us show you the door. Visit our showroom or call us at 814-476-7717 for details. Commercial • Overhead Sectional Doors • Coiling Steel Doors • Commercial and Gate Operators • Loading Dock Levelers, Restraints and Equipment • Hollow Metal Doors, Frames and Hardware • Division 10 Specialty Products

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2018-2019 MBA BOARD OF GOVERNORS Making a Difference in the Business Community

The Manufacturer & Business Association’s 113th Annual Event speaker and entrepreneur Daymond John once said, “Mentors, by far, are the most important aspects of businesses.” And, I couldn’t agree more. The impact and influence that a mentor provides can be substantial, opening doors to new opportunities and providing guidance throughout your professional career. During my more than 30 years in business, I have had the privilege and pleasure of working with some visionary and talented leaders who shared their knowledge and experience, and helped me professionally. One, in particular, stands out. My father and former MBA chairman Gerald B. Eighmy, who is remembered in this year’s In Memoriam, along with Lou Musante and Frank Gerlach, is one of the greatest men I know. He took my grandfather’s business, the Eighmy Corporation in Conneaut, Ohio, and expanded it into American Turned Products with two locations in Erie County, creating a successful company that creates high-precision components for numerous industries and employs hundreds of hard-working people in our community, and earning the recognition of “Employer of the Year.” “We do the tough stuff,” is a phrase he coined, but in reality, he and my mother, Mary, are the ones who sacrificed everything to make it possible. Thankfully, there are others in this great country of ours who share my dad’s drive and determination. They are the risk takers who venture out to start a new business or develop a new product line, or blaze a path that will create opportunity and growth. They recognize that success is no small feat and that you must challenge yourself and your business every day — a task not easily achieved. As chairman of the Manufacturer & Business Association (MBA) Board of Governors, I’ve had the privilege and pleasure to work with many of these captains of industry firsthand. Their knowledge and experience, passion and ability to inspire are assets to their organizations and to the Association’s membership, as well. I am grateful for the chance to work alongside these great leaders — many of whom are also great mentors and role models — to serve as your chairman this past year. I am proud of what we have been able to accomplish through the Association’s programs and services, and I’m excited about what the future will bring for the MBA and its membership. I am equally proud to pass the gavel to Chairman Mark Rose, director of Erie Operations at LORD Corporation, who I believe is an excellent choice to lead the MBA in the next year. He is surrounded by a great team in my fellow Executive Committee members — Mike Mankosa, executive vice president – Global Technology – Eriez Magnetics; Secretary Tammy Lamary-Toman, JD, PHR, SHRM-CP, MBA vice president and employment counsel; Treasurer Mark Raimy, chief executive officer, Welders Supply Company; and, Ex-Officio Scott Bonnell, owner of Bonnell’s Auto Group, as well as Board members — Andrew Foyle, president of H&H Machined Products Co.; Jim Greenleaf, president and chief executive officer of Greenleaf Corporation; Steve Jones, president of Ron Jones Hardwood Sales, Inc.; Phil Katen, president and general manager of Plastikos Inc.; and, Mike Weber, chairman of Smith Provision Company, Inc. I also wish to take this time to give a warm welcome and heartfelt congratulations to the MBA’s newest Board members — Kathy Jones, executive and business planning manager at GE Transportation, and Colleen Moore-Mezler, president and chief executive officer of Moore Research Services, Inc. They bring a wealth of experience to their appointments that will be vital to the Association’s future, and I believe we are fortunate to have their knowledge and expertise. As always, thank you for giving us the opportunity to serve you and your organizations as part of the MBA Board of Governors. I believe that I speak for us all when I say that we are truly honored to be able to make a difference at the Association and in our business community! Sincerely, Harry Eighmy, Immediate Past Chairman of MBA Board of Governors and co-owner and chief operating officer of American Turned Products


OCTOBER 2018 •

Executive Committee Chairman Mark Rose

Vice Chairman Mike Mankosa

Treasurer Mark Raimy

Director of Erie Operations LORD Corporation

Executive Vice President – Global Technology Eriez Magnetics

Chief Executive Officer Welders Supply Company

Secretary Tammy Lamary-Toman, JD, PHR, SHRM-CP

Ex-Officio Scott Bonnell

Immediate Past Chairman Harry Eighmy

Owner Bonnell’s Auto Group

Co-Owner and Chief Operating Officer American Turned Products

Vice President and Employment Counsel Manufacturer & Business Association

Board Members

New Board Members

Andrew Foyle

Jim Greenleaf

Kathy Jones

President H&H Machined Products Co.

President and Chief Executive Officer Greenleaf Corporation

Executive and Business Planning Manager GE Transportation

Steve Jones

Phil Katen

Colleen Moore-Mezler

President Ron Jones Hardwood Sales, Inc.

President and General Manager Plastikos, Inc.

President and Chief Executive Officer Moore Research Services, Inc.

Mike Weber Chairman Smith Provision Company, Inc. • OCTOBER 2018


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Smiles need a strong foundation. Delta Dental can help build yours.

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OCTOBER 2018 •

Roberts Companies Headquarters: 5501 Route 89 North East, PA 16428 Phone: 814/347-1300 or 1-800-955-4087

Rise With Roberts History Founded in 1978, the Roberts Companies were built on a foundation of asset-based local, regional and over the road (OTR) units capable of running the lower 48 states and eastern Canada with a compliment of warehouse/distribution/ cross dock space in Western PA and Western NY. Roberts has a vast pool of resources and professionally trained staff to provide customers with full Supply Chain Solutions. Roberts provides consistent on-time service to clients through sophisticated management systems, strong client relations and a commitment to excellence. Office locations are in Erie and Pittsburgh, Pennsylvania, Harford, Connecticut and Charlotte, North Carolina to support its business across the globe. Capabilities Warehousing | Roberts offers uniquely customizable solutions for clients that have temperature sensitive products, strict deadlines and large or small shipments, both globally and nationwide. Roberts currently has a multitude of meticulously maintained, pest-controlled and heated space facilities for food grade products in Erie County, Pennsylvania. All facilities including New York locations, conveniently located off Interstate 90, are equipped with a bar code data collection system providing directed pick and pack location assignment, real-time inventory capability and a first in-first out (FIFO) management system. Kirk Hill is the president and chief executive officer of Roberts Companies.


Print Media | To meet the need for a critical service in the direct mailing business, Roberts offers print media and direct mailing services for newspapers, retail circulars and mailers. With advertisements and information sharing through different channels, such as social media and online engagement nowadays, Roberts presents an economical process to control cost and coordinate freight for the printing industry.

#Rising Up Next… It’s a new and exciting time at the Roberts Companies! “We are drafting dreams and casting a wider net with new leadership, new services and new culture and our priority is to improve on all levels so that we may better serve

clients and the community,” says President and CEO Kirk Hill. “To build upon our reputable foundation, we are strengthening our workforce and expanding our businesses. We are proud to introduce Rise Logistics as our sister company! We will now offer the same premier services and greater resources in six locations handling all facets of supply chain logistics globally. Our Erie office and headquarters in North East, Pennsylvania deliver services locally and look forward to continuing to do so as Roberts Companies and Rise Logistics.” Rise with Roberts, here and beyond!

Trucking | With a focus on capacity and reliability, Roberts manages a fleet size of approximately 400 trucks within its company and carrier partner networks. As a brokerage firm with strong relationships with its clients, as well as its carrier partners, Roberts relies upon dependability and stability to solidify shipper carrier partnerships. Logistics | Roberts logistics solutions allows customers to reduce, measure and control transportation expenditures. The company works to maintain costs while providing customized invoicing, auditing and dedicated services to support customer business activities. • OCTOBER 2018



MBA REMEMBERS FORMER CHAIRMEN FOR DEDICATION The Manufacturer & Business Association (MBA) is honored to recognize the life and legacy of three visionary business leaders who passed away during the past year, including former MBA Board members and chairmen Gerald B. Eighmy, Louis P. Musante and Frank Gerlach. “Jerry, Lou and Frank all played an integral role in the Association, supporting its vision and helping lead us to where we are today,” said MBA President and CEO John Krahe. “We were fortunate to have worked with them as colleagues, as well as mentors and friends. Their passing is a great loss for the business community and all who knew them, and our hearts go out to their family and friends.” Eighmy, 77, who passed away on May 15, 2018, was born on December 17, 1940 in Cleveland, eventually moving to Conneaut, Ohio, where he became a lifelong resident. After graduating from Conneaut High School, he worked on one of the boats for U.S. Steel to gather up the money needed to go to college. He attended Heidelberg College in Tiffin, Ohio, earning a degree in chemistry. Soon after graduating, he started working for his father, Harry, at the family machining company, the Eighmy Corporation, in Conneaut. Over the years, he helped the company grow. In 1984, Eighmy started American Turned Products in Erie, leading it to become a thriving manufacturing company, with two facilities in Erie County (Erie and Fairview) that today serve the automotive, appliance, military and hydraulics industries. Eighmy was actively involved with the National Screw Machine Products Association, now called the Precision Machined Products Association (PMPA), a national trade association, representing more than 500 companies in the United States and Canada. He served on many committees, the board of directors and served as the association president. Jerry received the merit award, the association’s highest honor, for his service to the association and industry. Eighmy also was a board member and past chairman of the Manufacturer & Business Association. He served on the board of Brown Memorial Hospital for 25 years and chaired the board when the hospital became part of the University Hospitals of Cleveland health system. He also served on the UHHS board in Cleveland. He also was instrumental in the creation of the SPARC project in Conneaut, the sports complex for the Conneaut School System. Eighmy is survived by his wife Mary, sons Scott and Harry of Erie, and several grandchildren. Musante, 75, who owned several businesses in Girard and Erie, Pennsylvania, passed away in Richmond, Virginia, on December 30, 2017. Born on October 29, 1942 in Warren, Pennsylvania, Musante served his country in the U.S. Army and received his bachelor of science degree from Gannon College. He began his career at Continental Rubber, and then worked as a mold designer at Andmore Tool and Die until he left that position to start his own company, Westminster Manufacturing Corp. Musante held leadership roles for many NWPA Boards, including the Americans for the Competitive Enterprise System, the Erie Arts Association, the Manufacturer & Business Association, in which he served as Board member and chairman, Pennsylvania Free Enterprise Week and the Society of Plastic Engineers, who awarded him the honor of Man of the Year. Musante also received the Northwestern Pennsylvania Small Business Person of the Year award in 1992.


OCTOBER 2018 •

Musante is survived by his wife Lynda Scott Musante and children Laurel E. Musante of Perry, Kansas, Robert P. Musante of Midlothian, Virginia, Richard S. Musante of Fairview, Pennsylvania, and Karen M. Musante of Erie, and two grandchildren. Gerlach, who passed away August 11, 2018, at the age of 79, was an active member of the Erie business community. He was born on May 14, 1939, in St. Martins Ferry, Ohio, and earned a bachelor’s degree in industrial engineering from Ohio University. Gerlach led an accomplished career, starting with managing several manufacturing facilities in several different states for Kaiser Aluminum and Chemical Corporation. From 1988 through 1991, Gerlach served as president and CEO of Uniflow Manufacturing Company in Erie. He also served as a business consultant including as interim president and CEO of Alliance Health Network, COO of the Erie County Skill Center, as well as facilitating many health-care and manufacturing board retreats and team-building sessions. Gerlach served as a Board member of Morris Coupling Company and Saint Mary’s Home, member of the Harborcreek Water Authority, founding member and chair of Alliance Health Network, chairman of the Manufacturer & Business Association, chairman of the Pennsylvania Foundation for Free Enterprise Education, treasurer of the Health Care Cost Containment Council of the Erie Business Coalition, chairman of Saint Vincent Health Center, chairman of the Saint Vincent Health System, member of the Saint Vincent Board of Trustees, chairman of the Hospital Trustees Association of Pennsylvania, member of the Erie County Skill Center, and was a founding member of the Tri-State Trauma Joint Venture. Gerlach is survived by his wife, Elizabeth, son Douglas Gerlach of Harborcreek, two daughters, Karen Twaroski of Wattsburg and Juleann Landis of Harborcreek, stepson Garrett Morgan of Ripley, New York, and several grandchildren. • OCTOBER 2018



OCTOBER 2018 •

Act Local. Think Global. The Erie Community Foundation believes the Erie Innovation District is a key to future growth. Headquartered at 717 State Street, the Erie Innovation District is dedicated to transforming Erie into a secure digital services destination.

Why Erie? Erie is the perfect size with talent and needed infrastructure where leading-edge anchor institutions and companies connect with start-ups, business incubators and accelerators. What are the goals? Attract and retain new businesses and investments. Change brain drain to brain gain. Create family-sustaining jobs. Revitalize Downtown Erie. Reshape our region. Seek bold new thinking. Devise strong solutions. Spur economic development. What is the strategy? Transform Erie into a secure, smart city. Integrate academia, industry and government. Establish local and global partnerships. To date, nine late-stage startups are creating and testing solutions to ultimately take product to the global marketplace. Who made this possible? In September 2016, The Erie Community Foundation, Susan Hirt Hagen Fund for Transformational Philanthropy and Erie County Gaming Revenue Authority awarded a $4 million grant to Mercyhurst University to develop the Innovation District. The collaboration includes Erie Insurance, McManis and Monsalve Associates, Velocity Network, Inc., Singularity University, Quantela, Dell and Cisco.

Be a Mentor, Investor, Donor or Collaborator. Visit

Michael L. Batchelor, President

Karl Sanchack, President & CEO


WHERE YOUR SUCCESS IS OUR SUCCESS For more than a century, the Manufacturer & Business Association (MBA) has been helping employers by providing exclusive, valued-added services that can help them reach their full potential.

Executive Staff

In fact, through the MBA, employers have access to the ultimate toolbox in business solutions — everything from comprehensive HR and legal support, exclusive HR services and products, professional development and computer training, competitive group insurance to expert logistics services, reduced energy costs, John Krahe, premium meeting space, timely legislative information, President and Chief Executive Officer thought-provoking business news, premier networking opportunities and more. “We pride ourselves on understanding what employers need, and, at the MBA, our staff is here to support our members every step of the way,” says MBA President and CEO John Krahe. “We have the resources to assist them as their business grows, to navigate complex regulations and to train their most valuable asset, their people, to improve their performance and productivity. Their success is our success, and that is our No. 1 goal. The value of the Association to the Lori Joint, member can never surpass the value of the member to Vice President the Association. We are here for you!”

Brad Phillips,

Vice President and Chief Financial Officer

Tammy Lamary-Toman, JD, PHR, SHRM-CP Vice President/Employment Counsel

Business Magazine …

The Business Magazine, the region’s only business-to-business publication, is a must-read that focuses on all issues relevant to CEOs, business owners and executives of all types of companies. The Business Magazine delivers high-quality content that targets readers on topics that directly impact their businesses, including legal, financial, health and legislative issues, as well as technology, human resources and safety. The monthly publication offers its 15,000 readers in northwest Pennsylvania, southwestern New York and northeastern Ohio a print version, as well as a complete digital edition available at, which can be read anytime, anywhere in the world. “The Business Magazine has been the leader in regional business-to-business news for 30 years, and it is a role we don’t take lightly,” says Executive Editor and Senior Writer Karen Torres. “Our mission is to keep our members informed and in the spotlight.”


OCTOBER 2018 •

Computer and Professional Development Training …

As a leader in computer and professional development programs for nearly 30 years, the MBA’s training programs certainly stand out. From supervisory, leadership and computer training to HR certification and more, the MBA’s team of training specialists provides an interactive, engaging class environment that delivers the knowledge, skills and tools to improve performance and help your organization compete more effectively. The MBA offers half- and full day classes, onsite and regional training, as well as one-on-one customized coaching — all tailored to an employer’s schedule. “Our approach is ‘learn it today, apply it tomorrow,’ ” says Tracy Daggett, PHR, manager of Professional Development Training Services. “Our graduates can apply what they learn the very next day — and that’s extremely important in today’s competitive work world.”

Conference Center …

The MBA Conference Center offers more than 10,000 square feet of affordable meeting space at the MBA headquarters in Erie. In every respect, guests will find the Conference Center unique in its business-focused services and amenities. Guests can enjoy the convenience of the MBA’s onsite IT support, state-of-the-art audiovisual equipment, continental breakfast, afternoon cookie breaks and all-day beverage service — at no additional charge or gratuities added to their bottom line. “We are so confident that guests will be pleased with our facility and service,” notes Conference Center Director Norm Zymm, “that we guarantee your satisfaction, or you don’t pay for it!”

Employee Benefits and Insurance …

The MBA’s mission is to help its members obtain the best benefits possible for their organizations and their employees. Many of the Association-sponsored insurance plans, including ancillary plans from Aetna, Delta Dental and VBA Vision, and workers’ compensation plans through Eastern Alliance, are exclusive to MBA members. Plus, the Association’s licensed insurance agents can assist employers with any questions they may have to get the best possible plan and the best possible rate. “As always,” says Vice President Lori Joint, “we are here to answer your questions and guide you.”

EnergyAdvisors …

Providing trusted energy advice since 2009, the MBA’s energy experts have helped hundreds of companies save millions of dollars on their electricity costs through EnergyAdvisors, a free member service of the MBA. A representative will answer

Computer and Professional Development Training

Patty Welther

Manager of Member Engagement

Tracy Daggett, PHR

Manager of Professional Development Training Services

Lisa DeFilippo, Training Specialist

Conference Center

Norm Zymm,

Conference Center Director

Karen Learn,

Conference Center Assistant Director

Sarah Vincent,

Conference Center Coordinator • OCTOBER 2018




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Call: Call:800/815-2660 800/815-2660oror814/833-3200 814/833-3200Visit:

Stacey Bruce, SPHR, SHRM-SCP Stacey Bruce, SPHR, SHRM-SCP Director ofof Human Resources Director Human Resources Robyn Hopper, aPHR Robyn Hopper, aPHR Human Resource Generalist and Trainer Human Resource Generalist and Trainer Jennifer Tshudy, PHR Jennifer Tshudy, PHR Human Resource Generalist and Trainer Human Resource Generalist and Trainer

Employee Benefits and Insurance

Melissa Damico,

Client Service Manager and Licensed Agent


Ryan Murphy,

Judy Rosatti,

Licensed Agent

EnergyAdvisor Representative

questions, review all options available to meet a company’s needs and develop an efficient energy strategy to manage risk and maximize their savings. “It’s energy savings made simple,” says EnergyAdvisor Representative Judy Rosatti. “We will find the solution to meet all of your energy needs.”

Government Affairs …

From taxes to health care and product liability reform, the MBA’s Government Affairs department monitors what’s happening in Washington, D.C. and Harrisburg, alerts members to pending legislation and provides a powerful, unified voice for business. Representing the interests of more than 3,000 member companies located throughout northwest and central Pennsylvania, the MBA has a powerful influence in Harrisburg and Washington. “Members rely heavily on our efforts to represent their interests, inform them of critical business issues, maintain constant contact with legislators, and continuously lobby on their behalf on issues that affect their business at the local, state and federal levels,” explains Government Relations Representative Jezree Friend, MPA. “We are your voice on local, state and federal issues.”

HR and Legal Services …

Whether it’s a simple employment question or complex legal issue, the MBA’s HR & Legal Services Division is here to assist you, as well. MBA members can take advantage of its many value-added programs and services — from surveys and posters, to a free HR and Legal Hotline, monthly roundtable discussions, annual HR & Employment Law Conference, as well as complimentary subscriptions to our timely HR in Review newsletter and articles in the MBA’s Business Magazine. The HR & Legal Services Division also offers the expert training and certification required for new, mid-career and executive level HR professionals. Equally important, MBA membership entitles companies to free and discounted HR services that include more than 25 up-todate, legally reviewed online employment forms, applications, letters, guides, worksheets, checklists and more. “We have the experience and the knowledge to assist with any HR needs that come your way,” says HR Services Director Stacey Bruce, SPHR, SHRM-CP. “We’ll help you take the guesswork out of HR with practical and strategic HR solutions.” For more information, visit

Government Affairs

Jezree Friend, MPA

Government Relations Representative

HR and Legal Services

Stacey Bruce, SPHR, SHRM-SCP Director of HR Services

Robyn Hopper, aPHR HR Generalist and Trainer

Jennifer Tshudy, PHR HR Generalist and Trainer • OCTOBER 2018


History and Innovation







1425 W 8th Street Erie, PA 16502

Ph: 814.452.3691

EFCU - pickup July 2018 Katlyn • Nathan • Katrina Erie FCU Business Lending Team

If your business needs money to grow, take advantage of new opportunities, or buy equipment, be sure to talk to our business lending team about all of the options we offer. You’ll find everything you love about your credit union, now for your business. Contact Nathan Crouch, Commercial Lender (814) 825-2436 Ext. 1052 • Working Capital Lines of Credit | Equipment Financing

Commercial Real Estate Loans | Business Expansion Loans Loans subject to credit approval. Membership eligibility required.


MBA Adv2 0218.indd 1

OCTOBER 2018 •

2/21/18 4:33 PM Not getting the service you deserve from your cu

At Erie FCU, you’re a valued member, not just a number. And it’s our

US – UK – Brazil – Mexico Family Owned since 1956 by the Prischak Family, Plastek is a Global Plastics Manufacturer with locations in Erie, PA – Hamlet, NC – Mansfield, United Kingdom – Indaiatuba Brazil – Queretaro, Mexico. Employing more than 1,700 people worldwide, Plastek manufactures a wide variety of Cosmetics, Laundry Care, Home Care, Personal Care, Food & Beverage and Pharmaceutical Products around the world.

(Front Row): Dennis Prischak – President/CEO, Joseph Prischak - Chairman, Douglas Prischak – VP of Global Tooling & Engineering (Back Row): Daniel Prischak – VP of Manufacturing, Donald Prischak - Sales • OCTOBER 2018


JOIN TEAM ATP! American Turned Products offers a wide range of employment opportunities. From skilled and technical machining positions to engineering careers, ATP helps you build a rewarding career in a high tech manufacturing company. Compensation packages include competitive salary, healthcare, 401(k) with company match, insurance, and educational assistance.

WE TURN CHALLENGES INTO SOLUTIONS Contact: or Human Resources at


ONE TRUSTED NAME. AT LINCOLN RECYCLING, we’ve been buying production scrap

from industrial customers since 1932.

Our real value lies in our expertise and in our ability to help customers streamline processes — and grow or even create new profit centers. We’ll help you develop a scrap management plan that will not only provide you with greater internal efficiencies, but also maximize the market value of your material.

Howard and Barney Lincoln at Lincoln Metal in 1973.

Erie 1602 Selinger Ave.


OCTOBER 2018 •

Meadville 986 French St.

(814) 838-7628


Insurance Name: William (Bill) Petit, P.E.

Name: Jeff Evans

Title: Vice President and Office Manager, Erie Office

Title: Employee Benefits Consultant Company: Northwest Insurance Services

Company: Urban Engineers, Inc.

Products/Services Provided: In his role, Evans works with employers to help them address the critical challenges of cost, compliance and employee satisfaction associated with their employee benefit programs. Evans concentrates his efforts on developing costcontainment strategies that will be necessary for employers as they adjust to the challenges of healthcare reform in order to comply with upcoming laws and regulations.

Products/Services Provided: Multidisciplinary planning, design, environmental, and construction support services. Education: MBA, Gannon University, Finance Concentration; BSCE, Clarkson University, Civil and Environmental Engineering

Contact Information: Email: Phone: 814/453-5702 Fax: 814/453-2020 Address: 1319 Sassafras Street Erie, PA 16501

Products/Services Provided: Board member of the Erie Western Pennsylvania Port Authority; member of the TRB Management and Productivity committee, having served as chariman from 2008-2012; member of the ASHE Franklin Section, having served on the Board for a decade and as president of the Section from 1999-2002. Awards/Recognitions: PennDOT Secretary’s Award for Excellence in 1997, the highest employee honor from the organization. In addition, Petit has provided leadership on numerous statewide initiatives for the Department, including Smart Transportation, Linking Planning and NEPA, and Planning Catalyst Tea.


Contact Information: Email: Phone: 814/920-1063 Address: 4740 Peach Street Erie, PA 16509

Nonprofit Name: Jana G. Goodrich

Name: Ellie Cullen

Title: President and Chief Executive Officer

Title: Development Director Company: Roar on the Shore® Inc.

Company: Seaway Manufacturing Corporation and Seaway Window

Products/Services Provided: Now entering its 13th year in 2019, Roar on the Shore® is one of the fastest-growing charitable motorcycle rallies in the United States, attracting tens of thousands of visitors to Erie, Pennsylvania to raise money for a worthwhile charity while encouraging motorcycle riding, safety and fellowship. The five-day rally has raised more than $900,000 for charity to date. ROAR® 2019 — Erie’s Official Bike Week — is set for July 17, 18, 19, 20 & 21.

Products/Services Provided: A fixture in local manufacturing since 1959, Seaway is consistently one of the Top 100 Manufacturers recognized by the National Glass Association. Seaway manufactures several lines of premium vinyl windows, patio doors and sunrooms, distributing through specialty home improvement dealers in 20 states. Seaway Window is their company-owned Erie dealer, offering all Seaway Manufacturing products and other improvements to area homeowners and businesses. Education: B.S. in Economics, Allegheny College; MBA, Penn State.

Contact Information: Email:

Phone: 814/898-2255 Ext. 339 Address: 2250 East 33rd Street Erie, Pa, 16510

Professional Associations: Penn State Behrend: Sam and Irene Black School of Business Advisory Board, Council of Fellows. Past board member of Mercyhurst Prep, St. Peter Cathedral Center, St. Peter Women’s Association, Erie Philharmonic Orchestra. Current national advisory/executive boards: Window and Door Dealers Alliance, National Glass Association, National Sunroom Association. Awards/Recognitions: 2018 Penn State Alumni Fellow; Recognized/ presented at numerous national and international conferences. Topics include: Building and maintaining long-term relationships with customers, global competitiveness strategy, building business and engineering relationships for successful product development and career advancement, professional presentation and etiquette skills.

Contact Information: Email: Phone: 814/833-3200 Address: 2171 West 38th Street Erie, PA 16508

Education: Master of Public Administration, Gannon University Awards & Recognition: Roar on the Shore® is an American Motorcyclist Association-sanctioned event. Roar® achieved first place in the nationally recognized AMA’s Recreational Road Riding Organizer of the Year award and has earned

multiple Erie’s Choice Awards.

Roar® also was part of the 2017

AMA’s National Gypsy Tour, the Indian Motorcycle national tour and Allstate’s national Bike Buildoff Tour. • OCTOBER 2018


For over 35 years, Lillis, McKibben, Bongiovanni & Co. has employers big and small in Northwestern Pennsylvania, Western New York, and Northeastern Ohio. As one of the largest providers in the area, our experienced Plan strategically aligned with your company’s goals Please contact us today to see why Lillis, McKibben, Bongiovanni & Co.

(814) 452-4085 (800) 897-9368

100 State Street, Suite 510, Erie, PA 16507

An affordable decision your family can feel good about. W hen your loved one requires

assistance with personal needs and

medications, yet wants an independent lifestyle, they’ll enjoy the caring atmosphere at Westlake Woods. Call today for a personal visit!

(814) 835-0330

Leading the Way in Assisted Living The first and ONLY licensed assisted living community in the greater Erie area.


of caring for seniors!

3302 West Lake Road


OCTOBER 2018 •

Erie, PA 16505

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PLAN WHEN THE HAPPINESS OF YOUR EMPLOYEES DEPENDS ON THE NETWORK OF YOUR HEALTH PLAN, CHOOSE US. The success of any organization depends greatly on the health and happiness of its employees. That’s why it’s so important to choose the right health coverage. With UPMC Health Plan, your employees get affordable in-network access to the doctors and hospitals they trust. And you get a health plan that makes sense for your company.

Call your producer or visit

Highest Member Satisfaction in Pennsylvania

“Highest Commercial Satisfaction, Three Years in a Row!”




–J.D. Power

UPMC Health Plan received the highest score in Pennsylvania in the J.D. Power 2016-2018 U.S. Member Health Plan Satisfaction Studies of customers’ satisfaction with their commercial health plan. Visit Nondiscrimination statement UPMC Health Plan1 complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression. UPMC Health Plan is the marketing name used to refer to the following companies, which are licensed to issue individual and group health insurance products or which provide third party administration services for group health plans: UPMC Health Network Inc., UPMC Health Options Inc., UPMC Health Coverage Inc., UPMC Health Plan Inc., UPMC Health Benefits Inc., UPMC for You Inc., and/or UPMC Benefit Management Services Inc.


Translation Services ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-489-3494 (TTY: 1-800-361-2629). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務 。請致電 1-855-489-3494 (TTY: 1-800-361-2629)。




Profile for MBA Business Magazine

Business Magazine - October 2018  

Business Magazine - October 2018