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CENTER FOR INNOVATION MISSION Transforming the experience and delivery of health care.

INNOVATION DEFINED Discovering and implementing new ways to deliver better health care.

I FAST

THINK

APPROACH

start small

MOVE

TM


CENTER FOR INNOVATION METHODOLOGY We innovate by using design thinking, deep collaboration and rapid experimentation to co-create the unparalleled health care experience.

SCANNING AND

RESEARCHING AND

SYNTH

FRAMING

EXPERIMENTING

Combi

Understanding world

Investigating and

to sele

trends and aligning

understanding the

with th

with Mayo Clinic

opportunity spaces

potent

strategies to frame

for new value creation.

opportunity spaces.


HESIZING

PROTOTYPING

IMPLEMENTING

ining insights

Testing and

Piloting solutions

ect projects

evaluating ideas

and transitioning

he greatest

to make concepts

ownership to an

tial.

tangible.

operational home.


PLATFORMS 1. PRACTICE REDESIGN. Reduce outpatient costs for Mayo

Clinic by 30 percent while improving the patient experience and maintaining and enhancing quality outcomes. HOW are we doing this? Conducting radical experiments to develop new practice models with a goal of implementing the new model(s) in Mayo Clinic’s outpatient practice by the end of 2014.

2. COMMUNITY HEALTH. Accomplish a Triple Aim*

model in the Mayo Clinic Health System (MCHS) and Employee and Community Health (ECH) (*Improve the health of the population; Enhance the patient experience; and Reduce the per capita cost of care). HOW are we doing this? Creating “Triple Aim” prototypes and implementing pilots of the new models in MCHS and Employee and Community Health practice by the end of 2013.

3. CONNECTED CARE. Develop sustainable models that extend

specialty care from traditional clinic/hospital settings. HOW are we doing this? Developing new practice models in three venues by end of 2013: 1) an underserved area in the United States 2) an external practice 3) a patient’s home

4. FUTURE WORKS. Explore and test non-traditional opportunities

and collaborations to radically alter the health care landscape. HOW are we doing this? Scanning the world and exploring new spaces that have the potential to transform health care delivery.

To learn more, visit:

http://centerforinnovation.mayo.edu ©2012 Mayo Foundation for Medical Education and Research

MC6295-22rev0812

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