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a division of Lyndhurst Technologies Ltd

Full Price List


Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


A division of Lyndhurst Technologies Ltd

Full Price List About us Large Format Flyers Business Cards Office Stationery Booklets, Handbooks & Binding Techniques Other Products Including Direct Mailing & Fonts VAT Explanation Virus scanning & file formats Delivery Contact Details Terms and conditions

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About Us Remote Printworks is a printing company unique to the UK! We are used by many disciplines, students and businesses including architects, graphic designers, adverting agencies and marketing firms Whether it is an architectural blueprint, a sales/marketing pitch or a university presentation, Remote Printworks can accommodate your requirements. We can fulfil orders from a single sheet to a full portfolio of hundreds of images. If your work is submitted to us by noon, your order is shipped the next working day, at the very latest.* Over the years, we have focused on providing an outstanding service to students studying Architecture, Media & other schools which require the highest quality in technical drawing, and our prices have always remained competitive! We are approached by a number of students studying architecture, and we appreciate the end of project panic; and we will do our very best to help you. This means no more scouting for 24 hour printers who will charge a substantial amount for the privilege of printing at 3am. Take a look around our website, and have a look at the “How to Buy” page for everything you need to know about how we work. If you need any information, or you would like to talk to us to see how we can specifically help you, give us a call and we'll help in any way we can.

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


How Remote Printworks can fulfil your requirements ► Printing for business - from professional architects to media and marketing ► Printing for students - from primary school to university ► Most orders fulfilled and dispatched within 24 hours ► All orders dispatched by UPS, providing security and care of your orders ► The highest quality printing at highly competitive prices

Size Guide Sometimes when you have a vision of your work on the wall or in someone’s hand, it can be difficult to imagine what the best size should be, so we’ve produced this helpful guide to show you what size each product is. You can also see the approximate height of our paper stocks as well. This is useful when deciding on frames for prints, or for our business card users.

A0

841x1189mm

16 x A4

A1

594x841mm

8 x A4

A2

420x594mm

4 x A4

A3

297x420mm

2 x A4

A4

210x297mm

1 x A4

A5

148x210mm

½ x A4

A6

105x148mm

¼ x A4

Approximate Weight – Height Ratio 80gsm 90gsm 150gsm 160gsm 180gsm 250gsm 350gsm 400gsm 450gsm

0.1076mm 0.1210mm 0.2018mm 0.2152mm 0.2421mm 0.3363mm 0.4709mm 0.5382mm 0.6054mm

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Our Products Large Format

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Other paper options available, please contact us for details

Rates for multiple purchases available

These products require a VAT charge Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Our Products Flyers

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


A6

Other quantities available, please contact us for details

Some flyers require a VAT charge and some do not. Please consult the end of this section for full details Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


A5

Other quantities available, please contact us for details

Some flyers require a VAT charge and some do not. Please consult the end of this section for full details Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


A4

Other quantities available, please contact us for details

Some flyers require a VAT charge and some do not. Please consult the end of this section for full details Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


A3

Other quantities available, please contact us for details

Some flyers require a VAT charge and some do not. Please consult the end of this section for full details Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Our Products Business Cards

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Business Cards

Other quantities available, please contact us for details

These products require a VAT charge Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Our Products Office Stationery

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Letterhead

Other quantities available, please contact us for details

Some letterheads require a VAT charge and some do not. Please consult the end of this section for full details Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Compliment Slips

Other quantities available, please contact us for details

Some compliment slips require a VAT charge and some do not. Please consult the end of this section for full details

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Our Products Booklets, Handbooks & Binding Techniques

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Booklets, Handbooks & Brochures From dissertations & theses for undergraduates and doctorate students, to Health and Safety & employee handbooks for firms, manuals and handbooks such as these cover approximately 35% of our total business at Remote Printworks. Most companies who approach us for this sort of work usually require a few updates to their current documents and some require a complete re-design. We can bring documents up to date and we stay in contact with our clients throughout the design process. A normal re-design will see between 20 and 25 drafts before print and you get a copy of every single one so there’s no chance of “oh, I wish I’d chosen that font instead” happening. When you choose Remote Printworks to edit, re-design and/or print your work, you will keep the first person you speak to as your ‘go-to-guy’, so you don’t have to worry about too many people doing different tasks. You can see below an example of one of our clients who came to us requiring a complete re-design of their handbooks. The handbooks are used by the charity Safety Net’s practitioners who work with children and young people. Once re-designed and approved by the client, the books were printed, bound, shipped and they are now being sold due to their durability and professional look. It certainly beats the staple in the top left corner that we saw when the books first arrived in our offices.

Check out the testimonials section of this price list to see what Safety Net thought of our design and production work. Safety Net’s order is just one example of many satisfied, repeat customers who use us because of our care, product knowledge ability and that personal touch that you just don’t get with other printing firms. So give us a call and try out our professionalism for yourself.

Pricing of brochures, handbooks & booklets is dealt with on a case by case basis, so please contact us for a quote. Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Binding Methods As both customer requests and brochure/handbook/booklet requirements depend on several factors for binding (paper weight, number of pages etc.) we offer a selection of binding techniques for our customers.

These products require a VAT charge Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Our Products Other Products

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Roller Banners

Calendars

Fonts & Images

Direct Mailing

Other Products Include • Envelope & Invitation Printing • Invitation Printing • ID & Event Cards (sequential printing available) • Race-day Badges • Banner Printing

These products require a VAT charge Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Value Added Tax Value Added Tax (VAT) is applicable on some paper products and not on others. It can be quite a confusing system, as there are many situations where certain VAT rules apply, where others do not. Rest assured that we will work out whether you need to pay VAT or not, so all the confusing work is taken care of. The following VAT rules set out by HMRC apply: i.

ii.

iii. iv. v.

vi.

A leaflet/flyer is designed to be handed out, read by one person and then discarded. If you intend for your prospective customer to retain the leaflet/flyer, then your order is VAT applicable. VAT will not be charged on leaflets/flyers under 250gsm unless: a. The product is to be used for data collection: “Please fill in your name and email” b. The product is to be used for data production: “Your next appointment is on…” c. The product is to be used for entry at a later date: “Keep this flyer for free admission” d. The product has no expiry date: “Events held all year round” e. The product has an expiry date: “Visit our exhibition from 12TH June – 1ST July” f. The product implies a discount is kept: “Save 25% with this flyer” g. If you are a VAT registered person or business, the VAT can be reclaimed in your next VAT return If an item is A2 or larger, it is deemed to be for public display and VAT must be charged, even if it is only to be used by one person (we’re sorry, but that’s HMRC making this rule, not us) If an item is to be held in the hand (flyer) then VAT is not applicable, providing it meets the conditions in point ii. Business cards are designed to advertise a person, company, group and/or (but not limited to) services, skills, products (whether VAT applicable or not). They are printed (normally) on a paper with a higher weight (350gsm or above) than that of most common paper stocks (150gsm or below) and are therefore VAT applicable. Where at least 50 copies of a flyer or other media are ordered, they are deemed to be for mass distribution and are therefore VAT applicable. Where 50 copies or more are ordered, and the product does NOT meet any of the conditions in point ii. then the product will not be applicable for VAT.

Well, that’s our take on it. These rules are set out by HMRC and not us, so we have to abide by them. We will let you know whether or not your order is to be VAT applicable, so that you do not have to worry about working out how to design your work. We will check your work against the aforementioned conditions and inform you of any VAT charges that need to be applied. If you would like to check, please give us a call and we will be happy to help.

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Virus Scanning & File Formats WE DO NOT CHARGE YOU TO SCAN YOUR FILES FOR VIRUSES! Some printers, who claim to offer a competitively priced service, charge a large fee to scan your submitted files for viruses. We will NEVER charge you to scan your files, and we will NEVER add any extra fees to your final invoice without informing you first, in very exceptional circumstances. We will check your files for malicious content (spyware, ad-ware, malware, viruses) but we will never charge you for a service, such as this, that takes only a few seconds and certainly shouldn't cost you a penny. So you can rest assured that our prices remain as stated on this page. You can use our submission page to send your work to us. Just use the password "remoteprintworks" when asked. Everyone is different and everyone has different requirements for their printing. That's why we don't restrict your submissions to a narrow selection of file types. If you're a games artist, send us your files in their normal 3DS Max format. If you're an architect, send your files to us directly from Autodesk, Maya, Rhinoceros, Sketchup or whatever program you are using. We will take any file sent to us as is, so if you're working in complex file formats, or if you just want us to print a JPEG or PDF, we will oblige. For products such as flyers, business cards and large posters, we will check for any spelling or grammatical errors in the images and advise you on whether the image should be re-drawn. This is a free service, and we believe that if you are spending money on something, it should be done right. You will probably find that other printers will charge you for such as service, however we don’t believe that reading should cost anything. For products such as reports or brochures, we recommend that you ensure that your document is correct before sending it to us because as nice as we are with this sort of thing, we will not proof read 150 pages.

Delivery Due to our location, we are able to service a large number of clients with same day deliveries. This means that your orders would be delivered by hand to your chosen destination in Zone 1 or 2. We feel that this works well, as this also allows for last-minute orders to be delivered on time, rather than adding 24 hours to our lead time.

If you require your order to be delivered to a location in either Zone 1 or 2, we can deliver this for you ourselves, at a very low rate. Orders delivered to Zone 1 carry a £2.00 surcharge, and orders for Zone 2 carry a £5.00 surcharge. Orders dispatched in this way will be delivered by 5pm (if placed before 11am and under 10 pages).

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Student Pricing Our students typically come from courses based around the design & arts schools with courses such as Architecture, Art, Graphic Design & Planning, however we also receive a large number of orders from students studying Computer Science and other scientific courses. During the months leading up to dissertation hand-in, we are asked to print and bind dissertations from Universities across the country, due to our reasonably priced services and our fast delivery methods. We were all students in the past here at Remote Printworks so we know that most prints are required at the last minute. With our amazingly fast delivery, we can get your order to you the next day* 1, and the same day if you are in our catchment area. If you have a valid NUS card and are currently an undergraduate in the UK, you can claim a student discount of 20% on all of our products and services over ÂŁ10. In order to offer this service we check the NUS Card number that you give us with the National Union of Students, so that we can make sure the service is not being abused. You can see below what some students think of us:

*1 Next day service available if ordered before 11am and under 10 sheets Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Thank you for taking the time to read our price list. If you couldn’t find something, or you require something a little more bespoke, please contact us and we will endeavour to help in any way we can.

Main Switchboard Tel: 01244 571 270 Email: customercare@remoteprintworks.co.uk Web: www.remoteprintworks.co.uk Registered Office Lyndhurst House Chester Road Rossett, Wrexham LL12 0DL

Your Account Manager Name: ######## ######## Position: ######## ######## Tel: ##### ### ### Mob: ##### ### ### Email: customercare@remoteprintworks.co.uk

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Terms & Conditions The following Terms and Conditions apply to the use of our website as well as all transactions conducted both on and off the site. 1 Legal Notice Welcome to the Remote Printworks' website. We hope you enjoy using our services, and the quality of work we can produce for you. Please read these Terms & Conditions carefully as they affect your rights and liabilities under the Law, and set out the terms under which Remote Printworks makes products available to you. Remote Printworks is a trading name of Lyndhurst Technologies Ltd, who operates the Remote Printworks website. The names Lyndhurst Technologies Ltd and Remote Printworks are the intellectual property of Lyndhurst Technologies Ltd. Lyndhurst Technologies Ltd is registered in the United Kingdom of Great Britain & Northern Ireland under Companies House registration number 8241662. The registered office is Lyndhurst House, Chester Road, Rossett, Wrexham, LL12 0DL. Lyndhurst Technologies Ltd and its subsidiaries are VAT registered under GB143555417, and are legally obliged to collect Value Added Tax on all products sold by the group. VAT will appear on your invoice and on your sales receipt, which is both emailed to you, and shipped with your order. The term ‘Remote Printworks’ or ‘Us’ or ‘We’ refers to the owner of this website. The term ‘You’ or ‘Your’ or ‘Yours’ refers to the user or viewer of our website. The term ‘Contract’ or ‘Contracts’ refers to the arrangement entered into by both You and Us when an order is placed. From this point on, where the term ‘Remote Printworks et al.’ is written, We are referring to Remote Printworks, its subsidiaries and its parent company(s) All notices from Remote Printworks et al. to You or from You to Us may be posted on our website and will be deemed delivered within thirty (30) days after posting. Notices from You to Remote Printworks shall be made either by e-mail, sent to the address we provide on our website, or first class mail to the aforementioned address. 2 Copyright All content appearing on our website is the property of Remote Printworks. Copyright © 2013 Remote Printworks. All rights reserved. As a user, You are authorized only to view, copy, print, and distribute documents on our website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014 Remote Printworks. All rights reserved. Certain images held on our site and in this document are the property of other artists. A full list of the copyright holders is available on request. 3a Liability - on the part of Remote Printworks et al. As We have the ability to have Your artwork printed the same day We receive Your order and payment, We also have the ability to ship Your order the same day in some circumstances. We understand that You want Your prints as soon as possible, and that in some cases, You need Your products on the next working day. We are a printing firm that will always try to help in any way We can and We won't keep you waiting over a week for Your order(s)! (obviously, exceedingly large orders require more time to complete than smaller orders). When We ship your order, You will be notified and issued with a tracking number to be used on the UPS Parcel Tracking website. 99.32% of UPS parcels are delivered within 24 hours. We cannot guarantee that Your order will reach You within this time limit, due to many variable factors. We recommend that You leave ample time between placing Your order with us and Your deadline. We normally recommend Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


allowing 4 days for print, ship and delivery to take place. We work as fast as We possibly can, and make sure that Your order is in perfect condition before leaving our workshop, but Remote Printworks et al. cannot be held responsible or liable for any orders that do not reach You before a deadline that does not affect Us. We will inform you before an order is accepted if we feel we cannot fulfil it by your deadline. If you have a deadline, you should inform us of it, if it is likely to be an issue. Remote Printworks et al. cannot be held responsible for any copyrighted material which appears on any of our clients work(s) without the original owners consent. All Remote Printworks’ customers are required to agree to the extra terms and conditions found here, (as well as those on this page) before submitting their artwork and placing an order. Should theft of intellectual property be found to have taken place through this or any process, the fault and blame lies with that particular customer and not Remote Printworks et al. 3b Liability - on the part of our clients It is Your responsibility to ensure that You have allowed for factors beyond Your/Our control (please see point 4) when placing an order with Us. This applies to ALL orders, and particularly to Our student customers who require their orders for the completion of coursework and presentations. Remote Printworks et al. cannot be held responsible for orders which arrive 'late' (ie: those which arrive outside of the 72 hour window, open from time of order). Also, We cannot be held responsible (directly or indirectly) for events including, but not limited to the following:   

orders which arrive “late” and cause a submission deadline to be missed, which may result in a university or school grade to be downgraded, withdrawn or result in the customer having to retake a year's course or the customer being removed from the school or university business to be conducted which requires the order to be present, resulting in a loss of business any loss of funds, business, academic award, education, reputation (personal or public) or employment

When You submit Your artwork for printing, You hereby agree to the extra terms found here, (as well as on this page). Should You be found to be using someone else's intellectual property without their consent or reference, Remote Printworks et al. cannot be held responsible under any circumstances. We will scan Your file(s) for any form of malicious software including, but not limited to spyware, ad-ware, malware and viruses, but We will NEVER charge you for this service. By submitting Your file(s) to us, You are agreeing that You have taken all reasonable measures to ensure that Your file(s) are malicious software free. Should We find any evidence of malicious software contained in Your file(s), We will not print Your work. We will inform You immediately by telephone that Your file(s) are infected, and We will help You to submit your work through other means. 4 Force Majeure We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:   

strikes, lock-outs or other industrial action (whether or not relating to our workforce); civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, adverse weather conditions or other natural disaster or acts of God; Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


  

impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event. 5 Trademarks All brand, product, service, and process names appearing on our website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Remote Printworks. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Remote Printworks or any third party, except as expressly granted herein. 6 Use Of Site This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Remote Printworks et al. reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Remote Printworks believes that customer conduct violates applicable law or is harmful to the interests of Remote Printworks et al. 7 Privacy Policy Remote Printworks’ use of personal information that You may submit to Remote Printworks through this website is governed by the Remote Printworks Privacy Policy. Neither Remote Printworks nor Lyndhurst Technologies Ltd will sell, distribute, copy or otherwise gain from the use of personal data collected on the Remote Printworks website. Lyndhurst Technologies Ltd will only use your personal information for delivery, sales and aftersales service, as well as in the event that You need to be contacted for any reason deemed fit by Us. From time to time, We may use work which We have printed for You on Our website or in Our literature, as examples of Our business. By ordering from Us, You are authorising Us to do this. Should You not want Us to use Your work on Our website or in our literature, You have sixty (60) days to inform Us in writing. When We receive Your correspondence, We will reply, informing You that We have either removed Your work, or that We will not use Your work on Our website or in our literature. 8 Consumer Agreement From time to time, this website may accept coupons. These coupons will be provided to customers following certain events and purchases, and will allow the customer to save money, be they coupons for a certain percentage off the total order price, or for free delivery. All coupons will have an expiry date, indicated to the customer. All coupons must be used prior to the expiry date, and We will not re-issue coupons except for extenuating circumstances. Remote Printworks reserves the right to retract these coupon codes without prior warning to the customer. 9 Shipping & Delivery All prices shown on our website and in this document are EXCLUSIVE of VAT. There will be an additional charge for delivery. Remote Printworks ships all its orders via UPS, as We believe that this is the safest and fastest way to send Your purchases to You. The prices shown on the “How to Buy” page do not include the cost of delivery. As the cost of delivery can change with the amount of prints that you order, We will Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


inform You of the delivery charge when You contact Us to place Your order. This charge will also appear on the receipt shipped with Your order. You will also receive a tracking number via email, so that you can see exactly where your package is anywhere in the world. At this time, Remote Printworks only ships orders to locations within the United Kingdom of Great Britain and Northern Ireland, the Channel Islands and The Republic of Ireland. We do not ship to any other international locations. The risk of loss and title for all merchandise ordered on our website passes to You when the merchandise is delivered to the shipping carrier. Delivery shall be deemed to have been made by Remote Printworks to You either five (5) days after the date that the parcel was collected by UPS, or the date that the package is marked as delivered by UPS, whichever is sooner. We recommend that You do not request Your parcel to be left with a third party, as neither Remote Printworks et al. or UPS can be held liable for the parcel going missing after this point. We also recommend that You check the item for dents, bumps and other blemishes before signing for the item. If You cannot check for imperfections at the time of delivery, simply ask the courier to mark the item as “UNCHECKED”. If there is a problem found with the paper after the time of delivery, and You did not mark the item as “UNCHECKED”, Remote Printworks cannot be held liable for any damage to the contents of Your parcel during transit. 10 International Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of Your order and vary from country to country. Contact Your local customs office for details. Shipping laws are different in each country. It is YOUR responsibility to check with Your Customs office to verify whether your country allows you to receive Our products. Remote Printworks is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. 11 VAT You may purchase merchandise from our website by the payment option(s) offered to You on the payment page. Remote Printworks reserves the right to change its payment procedures at any time without prior notice to You. Remote Printworks charges Value Added Tax for merchandise ordered on our website based on the applicable VAT rate of 20% (correct as of January 2011). All product pricing shown on our website is EXCLUSIVE of VAT. The VAT amount will be shown on Your invoice, shipped with Your purchases. 12 Warranties The Content included in this website has been compiled from a variety of sources and is subject to change without notice, as are any products, programs, offerings, or technical information described in this Web site. Remote Printworks makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or Content, or the suitability, functionality, or operation of this website or its Content. By using this website, You assume the risk that the Content on our website may be inaccurate, incomplete, offensive, or may not meet Your needs and requirements. REMOTE PRINTWORKS SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THESE PAGES AND CONTENT. IN NO EVENT WILL REMOTE PRINTWORKS ET AL. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


13 Returns Policy We want You to be happy with everything You buy from Remote Printworks, but if You are not completely satisfied with any of the goods You have purchased then please notify Us immediately by writing to Us at customercare@remoteprintworks.co.uk or by calling 01244 571270. We will inform you regarding sending the item(s) back to us. Please send returns to this address: c/o Returns Department Remote Printworks Lyndhurst House Chester Road Rossett Wrexham LL12 0DL Goods must be received in original condition and packaging with all components intact, and include FULL order details. Once Your return has been processed, We will make a refund to the original payment account, if deemed necessary by Us. 14 Hours of Operation Our business hours are 09:00 - 18:00 Mon-Fri. If you contact Us by email during these hours, we will endeavour to return Your correspondence during the same working day. We look forward to hearing from You at customercare@remoteprintworks.co.uk 15 Miscellaneous HEALTH AND SAFETY Lyndhurst Technologies Ltd and its subsidiaries cannot be held responsible for any accidents, injuries, or deaths, either directly or indirectly related to any of the products sold on our site. You are responsible for the safety of those around You when You use ANY of Our products. 16 Fraud Lyndhurst Technologies Ltd and its subsidiaries are compelled by Law to assist both the Police and HMRC in any way with regards to fraudulent activities on our website. Lyndhurst Technologies Ltd will provide information regarding orders, including personal information, to the Police if requested. Should We deem an order to be fraudulent, We will notify Law enforcement authorities and assist them with any further information required. Fraudulent purchases are defined through any of the following situations:     

Purchase made through the use of a credit/debit card which does not belong to the customer. False name and/or address information provided. Orders placed and then cancelled, leading to fraudulent VAT/Tax returns. Orders placed using what We perceive to be laundered funds. Orders placed using what We perceive to be ill-gotten funds.

Any of the above situations will lead to Your information being provided to the Police without prior consent or notification. Thank You for Your co-operation and understanding. 17 Void Where Prohibited Although the information on our website is accessible worldwide, not all products or services discussed in this website are available to all persons or in all geographic locations or jurisdictions. Remote Printworks and the advertisers each reserve the right to limit the provision of their products or services to any person, Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 18 Miscellaneous These Terms & Conditions constitute the entire agreement between You and Remote Printworks with respect to this website. The Terms & Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between You and Remote Printworks with respect to this website. No modification of the Terms & Conditions shall be effective unless it is authorized by Remote Printworks ET AL. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect. We reserve the right to alter or rewrite any part of these Terms & Conditions or any part of the Remote Printworks website without prior notice.

a division of *Please view our website & terms and conditions for more details *2Information correct as of 31/12/13. Collected from Royal Mail postal service and competing firms Remote Printworks – a division of Lyndhurst Technologies Ltd Tel: 01244 571 270 Company Number: 8241662 VAT Number: 143555417 www.remoteprintworks.co.uk customercare@remoteprintworks.co.uk


Remote Printworks Price List - May 2014  

Here is our price list showing most of our products and services. If you cannot find something you need, please feel free to contact us. W...

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