94 REAL LIFE PROPERTY MANAGEMENT
DOES YOUR PROPERTY MANAGER MANAGE YOUR PROPERTY
like it’s their Own?
Anita Humphreys, Principal of Terreno Management Pty Ltd, has 22 years’ experience in the industry and has lived on the Sunshine Coast for 29 years. Her team manages properties across the Sunshine Coast and Hinterland; they have tenants on their database looking for long term properties across the Sunshine Coast.
WHAT TERRENO MANAGEMENT OFFER: • A genuine commitment to service and a high degree of personal attention so as to provide the best possible Property Management Services available. • Informative and up-to-date information and working knowledge of the legislation governing tenancies in Queensland, known as the Residential Tenancies and Rooming Accommodation Act. • They’ll work towards and provide the best possible return on your investment, based on up-to-date and relevant information that is only acquired through being proactive. • Terreno will verify the credibility of any and all prospective tenants to ensure minimum disruption to the ongoing success of your investment property. • Regular and consistent attention to each and every property to ensure that Property Managers and tenants alike fulfil their individual obligations. • They’ll assist you in building a profitable and tangible Property Investment Portfolio based on realistic and informative decisions. • Entry Condition Report — a detailed Entry Condition Report is completed that outlines the condition of the property at the commencement of the tenancy. The tenants have three days to complete this report and return it. Terreno also supply detailed photos of the property inside and outside saved to a disc. • Routine Inspections — they carry out their first routine inspection of the property once the tenants have occupied the property for six weeks, then every three months thereafter. Written reports are issued on all routine inspection reports carried out.
Anita, Terreno Management
• Rent Collection and Disbursement to owners’ accounts — payments made to owners account twice a month. They can also arrange payments of water, council rates, insurances, etc., from rent payments to ensure easy accounting at the end of financial year. • Repairs and Maintenance — to maintain your property in good condition, it is important that all necessary repairs and maintenance are carried out when required. • Vacating Procedure and Exit Condition Report — due to recent changes to the Residential Tenancies Act, all tenants are required to be given two months’ notice if their tenancy agreement is not going to be renewed. However, the tenant is only required to give the owner two weeks’ notice. As soon as the notice is received, the property is placed back on the market in order to find suitable tenants as quickly as possible and minimise the property’s vacancy time. The tenants must leave the property in the condition in which they found it. All property management fees are tax deductible.
TESTIMONIALS: “I have been leasing the same property through Terreno Management for the past 11 years and Anita goes above and beyond to ensure the tenants’ and owners’ needs are met.” – MB, Coolum Beach. “Anita Humphreys and the team at Terreno Management have looked after our property portfolio for the past seven years and we have always received fantastic service from them.” — DK, Mackay. “Anita always goes above and beyond to ensure any situation that arises is quickly dealt with to ensure the smooth running of my investment property.” — JW, Adelaide. “Thank you so much for your quick service. The tenants gave notice that they were leaving and you had found me new tenants within three days. We are so happy and thankful that we have you looking after things for us.” — GS, Sydney. www.facebook.com/Terrenorental ca
Anita has owned and operated a successful real estate business for 21 years, using her excellent working knowledge of RTA rules and regulations, and the Property Agents and the Property Occupations Act of 2014. Anita strives to fulfil her obligations when it comes to landlords and tenants alike and, having built an excellent reputation across a wide sector of the property industry nationally, her services are highly in demand.
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