How To Submit A Work Order The best way to submit a work order to the help desk is to use their web site. This is faster and adds a layer of accountability that is not there if you call or email in a work order.
1. Access the help desk web site at: http://10.1.9.182/tiweb70/scripts/trackit.asp (I would suggest that you bookmark this web site for easy access later)
At this web page, Type in the username: heath school. Leave the password area blank. Press Submit.
3. Add a new Work Order
Click on add a new work order
4. Fill out the Work Order Request page
A. B. C. D. E.
Summary: Add a brief but to the point description of the problem Call back number: change this phone number to your phone number Priority: Choose Priority II â€“ Moderate Type: Choose Desktop Software Description: Add a detailed description of the problem. Include any attempts at fixing the problem that you made. Add your first and last name at the end of your note. F. Press Submit