SEEKING REMOTE ASSISTANCE Windows 7 offers you the ability to let a friend or technical support person (make sure you know they‘re trustworthy) to take remote control of your PC over the internet. Type assist in the Start Menu search box and run Windows Remote Assistance.
In the window that appears tell Windows that you want to invite someone you trust to help you.
The system will ask how you want to send the invitation. Choose the option that‘s best for you and press Next.
Once the invitation is sent a window will pop up and you should wait for your friend to connect to your PC. You will be prompted to give them full control and it can be useful to tick the box that allows them to deal with any UAC User Account Control prompts too.
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Windows 7 Power Users Guide by Mike Halsey www.thelongclimb.com