master builder June/July 2013
Sustainable building reac ches new heights Third generation builder goes the extra mile
Openable windows New window barrier requirements now in effect
Employee redundancies Consultation and redeployment are not optional
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volume 50 NUMBER 6
Editor’s note A note from the Editor, Nicole Bence.
18 Welcome to the June/July 2013 edition of the Master Builder magazine.
Policy & advocacy 12
Employment & wages
The real cost of replacing an employee
Redeployment must be considered
Portable long service leave
Reports & statistics 14
Survey of Industry Conditions
Laws, codes & regulations 21
Helpful hints for BCIPA
Reference dates under security of payment
Building & planning 38
Local planning schemes – Minor demolition work
Protection of openable windows
Security for costs: how can it help you
Contracts & disputes 28
Health, safety & environment 42
In this edition we feature a number of articles about laws, codes and regulations written by industry legal professionals, including security for costs and how it can ensure your legal fees are covered when you are successful in court (page 24); what to watch out for with credit applications (page 26); and reference dates under payment legislation and the implications for claimants who are seeking progress payments (page 22). Master Builders recently launched a continuing professional development (CPD) scheme for members. The CPD scheme is designed to help members and their employees to improve their skills and knowledge, to ensure members meet the professional standards expected from a ‘Master Builder’, and to improve the overall quality of contractors in the building and construction industry. Read more on page 9. To help you get organised for the new taxable reporting requirements, MYOB is offering readers the chance to win free access to LiveAccounts online accounting software for one year. LiveAccounts is easy to use and intuitive. It has everything you need to manage your business accounting including taxable payments reporting, quick and simple invoicing, GST and payroll. See page 56 to details.
Until next time,
Mobile and operational plant in construction campaign
Don’t become liable for subsidence
Front cover: Lot 1, Emu Park Road – T T Cummins & Son Builders Pty Ltd
President’s message Derek Pingel – President
Shaping the future of Queensland I was pleased to have the recent opportunity to represent Master Builders at a Business Advisory Forum on the future direction of our state. Hosted by the Queensland Government, the forum involved several key industry groups in discussions on the key drivers of business growth in Queensland, including regulatory reform, infrastructure, industrial relations, and innovation and productivity. The outcomes of these discussions will feed directly into the development of The Queensland Plan, the Queensland Government’s long-term plan to develop opportunities and encourage business growth across the state over the next 30 years. The forum gave me an excellent opportunity to put forward Master Builders views to the government. It was chaired by Premier Campbell Newman and attended by Deputy Premier and Minister for State Development, Infrastructure and Planning, Jeff Seeney, and Minister for Tourism, Major Events, Small Business and the Commonwealth Games, Jann Stuckey. Master Builders believes that the housing and construction sectors should feature prominently in The Queensland Plan through an emphasis on jobs and the economy, and living and lifestyle. While we are pleased with the government’s actions to date on regulatory reform – such as the re-focus of the first homeowners grant to new construction only, and the scrapping of the mandatory requirement for rainwater tanks – we will continue to lobby for more changes to benefit our members. For example, some of the reforms we would like to see in the future would involve the government:
MASTER BUILDERS BELIEVES THAT THE HOUSING AND CONSTRUCTION SECTORS SHOULD FEATURE PROMINENTLY IN THE QUEENSLAND PLAN.
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Reconsidering the regulation proposed for the transparency and accountability of industrial organisations
Reviewing national regulatory reform proposals, in particular the proposed National Occupational Licensing Scheme
Rationalising the state requirements for builders’ liability to align with the federal requirements under the Australian Consumer Law
Maintaining journey cover for workers’ compensation
Ensuring that all proposed environmental/energy requirements for new housing are subject to rigorous cost-benefit analysis, and are only introduced if there is significant economic benefit to the community
Ensuring that financial assistance is aimed at ALL new housing, rather than just first home buyers.
During the forum, I expressed Master Builders support for the government’s proposed changes in areas such as workplace health and safety laws, ‘test & tag’ rules for electrical equipment, a Queensland code of practice for the building and construction sector, and the streamlining of the development application process for building over or near utilities. We will continue to work with the government to remove unnecessary red tape in these areas. Being represented on groups such as the Business Advisory Forum puts Master Builders in a strong position to influence decisions and lobby for issues that affect our members. There is no doubt that our representation on the forum will be an important means for us to pursue our policy agenda. I look forward to reporting back to you on the two additional forums scheduled for August and November this year.
Queenslanders can now have their say on shaping the long-term future of the state through The Queensland Plan website www.qld.gov.au/queenslandplan.
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Master Builders key contacts Make the most of your membership by using the specialist advice and services on offer. Should you need help, here are the departments to contact.
417 Wickham Terrace Brisbane Queensland 4000
Telephone 1300 30 50 10 Facsimile (07) 3225 6545 firstname.lastname@example.org www.masterbuilders.asn.au
SPECIALIST ADVICE Employment conditions
(07) 3225 6407 email@example.com
(07) 3225 6407 firstname.lastname@example.org
Workplace health & safety and environment
(07) 3225 6404 email@example.com
Legal & contracts
(07) 3225 6426 firstname.lastname@example.org
(07) 3225 6419 email@example.com firstname.lastname@example.org
(07) 3225 6419 email@example.com
SPECIALIST PRODUCTS Training
(07) 3225 6530 firstname.lastname@example.org
1300 13 60 02 email@example.com
1300 13 13 26 firstname.lastname@example.org
1300 88 13 72 email@example.com
1300 55 11 61 firstname.lastname@example.org
1300 55 11 61 email@example.com
(07) 3225 6518 www.qlddisplayvillages.com.au
Please refer to our website at www.masterbuilders.asn.au for a full list of regional office locations.
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Published by Master Builders Queensland 417 Wickham Terrace, Brisbane Queensland 4000 Phone: (07) 3225 6444 Fax: (07) 3225 6545 Email: firstname.lastname@example.org www.masterbuilders.asn.au
Editor: Nicole Bence, email@example.com Graphic Design: Paula Trousdell, firstname.lastname@example.org Advertising: Ken Lane, Crowther Blayne Media Specialists, (07) 5553 2804, email@example.com Print: Printcraft Distribution: Stand and Deliver
Preventing bathroom scald burns to children Installing a temperature control device in the bathroom could save your child from serious burns. Bathroom scalds in children are on the rise. With the cost of a burn being calculated at $71,056 per burns patient, it pays to install tempering devices to avoid accidents. A recent study has shown that many plumbers believe it is more important to control for legionella than to prevent hot tap water burns. This perception may stem from the Australian and New Zealand Standard (AS/NZS 3500.4.2:1997) which sets a minimum temperature of 60 degrees for hot water storage systems, to protect against legionella. At 60 degrees, significant burns can occur within five seconds. Common situations involve two children bathing together and one child turning on the hot tap, or a child climbing into the bath as it is being filled with hot water. Legislation was passed in Queensland in 1998 to ensure that all new homes were installed with a temperature control device (TCD). TCDs reduce the maximum delivery temperature of tap water to 50 degrees. However, older properties are not required by law to comply with these regulations. Thus, many Queensland homes are not fitted with this device and have maximum temperatures in excess of 60 degrees. Some hot water services can hold water up to 90 degrees. While lack of supervision is a major factor in such injuries, tempering devices would reduce some of the injury risk by removing the immediate accessibility to very hot water. It’s a sad fact that young children who are seriously burned as toddlers will have to attend hospital for surgery for the duration of their growth, as scarring and contractures affect function in limbs, fingers and toes. And with a steady number of children continuing to suffer bathroom burns each year, it is clear that safety measures need to be taken. Master Builders advises people undertaking renovations to recommend the benefits of installing TCDs in bathrooms and kitchens.
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First aid for burns If a scald burn occurs, there are several important steps to take: •
Remove any clothing or jewellery in the burn area.
Cool the burn with cold running water for 20 minutes while keeping the rest of the patient warm. Cover the burn with a lint-free clean cloth or cling wrap. Do not use ice, butter, ointments or creams.
Seek medical attention for all burns to children or the elderly.
For adults, if the burn is larger than a 50 cent piece or on the face, hands or groin area, seek medical advice.
WHILE LACK OF SUPERVISION IS A MAJOR FACTOR IN SUCH INJURIES, TEMPERING DEVICES WOULD REDUCE SOME OF THE INJURY RISK.
Changes to state planning laws
Building near or over utilities The state government has taken a further step to reduce red tape and the cost of building a new home, streamlining the development application process for building over or near sewers, water mains and stormwater drains on domestic home sites. Housing and Public Works Minister, Tim Mander, amended the Queensland Development Code to simplify the current complex approval process. The result will save up to $2,000 in the construction of a new home. The Building Act 1975 (the Act) currently does not allow a private building certifier to approve building work over, or adjacent to, a sewer or water main, without the consent of the relevant service provider (e.g. Urban Utilities). But having to obtain consent from a service provider can also trigger a requirement to lodge a planning development application with the local council. This can be an expensive process, with fees that can run into thousands of dollars.
The introduction of a single State Planning Policy is set to provide more clarity to local governments about how to make and amend local planning instruments and assess development applications. Local government planning approval processes have been a major problem for the building and construction industry for many years. Since the 2012 state election, Master Builders has worked with the Queensland Government to streamline the planning process, with the aim of ensuring that, once and for all, planning approval is not required for new housing. The state government recently released a draft State Planning Policy, for public comment. This marks an important step towards reforming the planning and development system. Master Builders strongly supports the proposal for a single State Planning Policy which concisely describes the extent of the state’s interest in developing or amending local government planning schemes, and defines good planning practice, including the use of model codes and a risk-based approach to levels of assessment and development requirements. However, there are still a number of remaining issues that need to be resolved, including ensuring that overlays in planning schemes (such as steep slopes and acid sulphate soils) do not trigger an application. The Sustainable Planning Act 2009 was previously amended to ensure that planning schemes do not trigger a development approval for building a new house; however, that has not stopped local government overlays triggering a ‘Material Change of Use’ application. We are also seeking a reduction in the cost of local government infrastructure charges. This will effectively reduce the current cap of $28,000 for each 3+ bedroom dwelling, and $20,000 for each one or two bedroom dwelling. We will also seek to extend the timeframe for paying infrastructure charges beyond sealing of the plan. The industry is invited to have a say on the draft State Planning Policy, and can do so by visiting the Department of State Development, Infrastructure and Planning website at www.dsdip.qld.gov.au.
The revised code is expected to come into effect later this year. It will allow applications for building work over or near sewers, water mains or stormwater drains to be assessed by private certifiers under the Act. For more information, visit the Department of Housing and Public Works website at www.hpw.qld.gov.au or contact Master Builders on (07) 3225 6419.
Infotile releases 2013 Sealer Selection Guide Understanding the limitations of sealers is extremely important. Sealers are designed to improve the natural stain resistance properties of stone, but will not provide a 100% protection against all stains in all situations. Infotile have developed a useful guide to help make the selection process simpler. The guide identifies appropriate sealers for popular products in specific locations, providing a valuable reference point and an insight into the available products from some of Australia’s leading suppliers. Download the 2013 Sealer Selection Guide by visiting our website at www.masterbuilders.asn.au/sealers.
ACCC releases free online education program for small businesses
Discussion paper reveals what women really want from construction careers
Under Australian competition and consumer laws, small businesses have a number of obligations when dealing with their customers and other businesses. Small businesses also have certain rights and protections under the law. The Australian Competition & Consumer Commission (ACCC) has released a free online education program for small businesses to help you learn about your rights and obligations under the Competition and Consumer Act 2010 (the Act). The program is a simple, interactive learning resource that provides a broad overview of the key provisions of the Act. It includes ten modules covering topics like pricing, advertising, consumer rights, selling safe products, unlawful competition and scams. Each module takes about 15–20 minutes to complete and you don’t have to do them all – you can select the ones most relevant to your business operations. Most of the modules include a short self-assessment quiz where you can test your understanding of the topic. Deputy Chair Dr Michael Schaper said that the ACCC is committed to helping businesses understand their rights and responsibilities under the Act. “We recognise that small business operators are busy running their businesses, and need simple, clear information which can be accessed at any time, at their own pace,” Dr Schaper said. “I strongly encourage small businesses to take advantage of this free, easy-touse online education program to ensure they are aware of all the protections and obligations they have.” The free online education program for small business is available at www.ccaeducationprograms.org.
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Encouraging flexibility, embracing diversity and investing in attraction are three steps companies can take to increase the number of women in the construction workforce. The National Association of Women in Construction (NAWIC) recently released a discussion paper, ‘What women want in a construction career’, revealing insights into the biggest challenges women face in securing and maintaining careers in the Australian construction industry. NAWIC’s Chief Executive Officer, Sheryle Moon said that only 11.7% of workers in the construction industry were women. “This discussion paper highlights three key challenges – attraction, industry culture and retention – that we must address if we are to maximise the number of women in the construction workforce,” Ms Moon said. “Stereotypes and misperceptions about the construction industry continue to dissuade women from seeking construction careers. “One of our key recommendations is for industry to invest in early attraction programs to catch young, talented women early in their careers. “Another key challenge for the industry is to dismantle the cultural barriers to women’s participation – from inflexible workplaces, through to lack of female role models. “Organisations that encourage diversity, support mentoring programs and promote femalefriendly networking opportunities will reap the benefits.” The discussion paper also highlights the need to provide more flexible work environments, meaning organisations must be willing to support alternative role options and flexible career paths. Overall, the paper aims to act as a request to the industry to expand the career opportunities available to women in the construction sector, but also enable the industry to expand its skills base, to drive innovation and to secure Australia’s reputation as a world leader. A full copy of the report can be found on the NAWIC website at www.nawic.com.au.
Master Builders launches CPD scheme Master Builders has launched a continuing professional development (CPD) scheme for members. The CPD scheme is designed to help members and their employees to improve their skills and knowledge, to ensure members meet the professional standards expected from a ‘Master Builder’, and to improve the overall quality of contractors in the building and construction industry.
How does the scheme work?
If you choose to participate in the scheme, each participating employee will be required to undertake at least ten hours (or ten points) of activities each year. Individual employees’ points are combined to give a total number of hours for the company. One hour is equivalent to one point. Members and employees who meet the annual requirement of ten hours will receive a Record of Achievementt certificate at the end of each calendar year.
CPD diaries Members are required to manage their own CPD diaries online, through Master Builders website (under the ‘My details’ section). Your CPD diaries will help you maintain a record of the CPD activities you have attended. You can include events, as well as most forms of learning or study that have contributed towards your professional development. Refer to the list below.
Seminars or workshops
Industry conferences or trade shows
Reading, video or audio of industry relevant technical information
Participating on industry committees
Other events or forms of learning or study that contribute towards your career development.
Learning is a lifelong process – a process that requires discipline to regularly maintain and improve your knowledge and skills as a contractor. Master Builders CPD scheme will give you the encouragement needed to continually develop as a professional. For businesses, encouraging your employees to participate in the scheme will help improve the quality of your staff and your business and, in turn, help to improve the overall quality of contractors in the building and construction industry. Clients today seek to engage professionals who keep up-to-date with the latest industry information and trends. By participating in CPD, you will demonstrate to your clients that you are committed to continuing development. You can use your annual Record of Achievement certificate to promote your involvement in the scheme. Having motivated and loyal staff will also ensure that your clients receive better service and enhance the reputation of your business. For individuals, participating in the scheme will show that you are committed to continuing development and help improve your employability.
How to register To register for CPD, simply visit Master Builders website at www.masterbuilders.asn.au/my-details (you will need your membership number and password to log in). Then select the ‘CPD diaries’ tab and follow the instructions. Once registered, you can create diaries for your employees and start adding any CPD activities that you have completed this year.
ALUMINIUM ASSOCIA TI
Most glass accidents aren’t
CPD activities are classified into the following types:
Why participate in the scheme?
Participation in Master Builders CPD scheme is voluntary and free for members.
Types of activities
Are your glazing contractors qualiﬁed? Most glazing problems occur right from the outset. They generally stem from the inappropriate selection and installation of glass, often by unqualiﬁed tradespeople. Employing the services of a Glass & Aluminium Association Queensland – accredited glazier is your best protection for ensuring that all
works under taken are in accordance with the Standard. Accredited, qualified and skilled glaziers work throughout Queensland. They know the Glass Standard, and will ensure that all glass installed is ﬁt for purpose and fully compliant.
Notifiable work update The ‘notifiable work’ category was introduced on 1 November 2012 in an effort to cut red tape in the plumbing and drainage industry. Plumbers and drainers can benefit from these reforms with an average saving of up to six weeks on approval and inspection timeframes for work that previously required local government approval. For industry and consumers, it is estimated that there will be an annual saving of more than $25 million on plumbing application fees for kitchen and bathroom renovations alone.
performance of notifiable work to ensure it is compliant with relevant codes and standards. The first audit program commenced on 15 November 2012 and since then auditors have conducted 192 audits across Queensland.
The vast majority of work undertaken in existing buildings will be notifiable work, including:
For more information, visit the Department of Housing and Public Works website at www.hpw.qld.gov.au/notifiablework, contact Master Plumbers on (07) 3273 0800, or contact the PIC’s Notifiable Work Hotline on 1800 264 585 or email firstname.lastname@example.org.
Kitchen and bathroom additions and renovations
Installing or replacing hot water heaters
Installing fixtures in an existing home (for example, toilets, showers and sinks)
Extending or altering pipe work.
Failure to lodge a Form 4s carries a disciplinary penalty of $660. The PIC also has the power to issue a maximum penalty of $6,600 where there is a serious breach of plumbing legislation. Offences will also apply for making false or misleading statements to a local government inspector or PIC investigator, with a maximum penalty of $4,400. Levels of compliance with notifiable work reforms are also being assessed on a regional basis, allowing the audit program to be targeted at the areas where it is needed most. As the approved audit program is being undertaken state-wide, it is important for all licensees to ensure their paperwork is up-to-date as the PIC may contact them for information about their work.
Licensed plumbers are required to lodge Form 4s within ten business days of completing notifiable work. The forms can be submitted manually ($35 per form) or electronically ($25 per form) via the online Plumbing Application Service. Submitting forms electronically saves $10 for every lodgement, so using the Plumbing Application Service makes good business sense.
Notifiable work audits The Plumbing Industry Commission (PIC) is committed to ensuring that high standards of plumbing and drainage work are maintained, which is why they are working with local governments to undertake audit programs across Queensland. The lodgement of a Form 4s is audited by the PIC and local governments are able to audit the
IT IS ESTIMATED THAT THERE WILL BE AN ANNUAL SAVING OF MORE THAN $25 MILLION ON PLUMBING APPLICATION FEES FOR KITCHEN AND BATHROOM RENOVATIONS ALONE.
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Changes to Australian Standard for garage doors in cyclonic regions From 1 May 2013, the manufacture and installation of garage and large access doors in wind regions C or D must comply with the revised Australian Standard AS/NZS 4505-2012 Garage doors and other large access doors.
This means the building certifier may consider and utilise the following points, as stated in section 37 of the Act: •
Planning for carrying out the work started before a building assessment provision is amended and the building certifier for the building development approval certifies in writing that:
Wind region C applies to Queensland and commences at Bundaberg, extending north along the Queensland coastline.
The changes will cause an increase in costs for the manufacture and installation of these doors, so it is recommended that contractors seek clarification from a building designer and/or building certifier to determine the wind region for the proposed building works.
Substantial progress was made on the design of the building, or the design was completed, before the amendment
The design would need to be changed to comply with the amended provision
The changes needed under subparagraph (ii) are not minor changes, having regard to the amendment and the nature of the building work.
Contractors should also seek advice from their garage door manufacturer and supplier to confirm installation requirements and associated costs for garage doors and large access doors before they quote works or enter into a building contract.
Contract variations & building approvals For those contractors who had a written contract in place and detailed plans prior to 1 May 2013, and were yet to lodge a development application, the following two options may be applicable:
Therefore, contractors who have entered into a written contract with substantially progressed plans prior to 1 May 2013 may request the certifier to utilise the provisions of section 37.
Option one – Variation required by law The consequential costings for the installation of a garage door to comply with the newly referenced standard is a new statutory requirement for which a contractor could not have reasonably anticipated an increase in cost. In the Master Builders Residential Building Contract, clause 13 of the general conditions provides for variations required by law. The new requirement for the installation of garage doors in cyclonic regions falls into this category. Therefore, contractors should give the owner a written variation detailing the additional cost brought about by this change to the garage door requirements. Option two – Building certifier building assessment provisions Section 37 of the Building Act 1975 (the Act) may allow the prior technical requirements of the building code to apply under certain conditions for a building application made after the adoption date of a new technical requirement.
What this means is that section 37 allows a certifier to accept a garage door that is not compliant with the latest requirements. Nevertheless, it will be essential for a contractor to demonstrate to the certifier that the design had been substantially progressed prior to 1 May 2013. For further information about the changes, visit our website at www.masterbuilders.asn. au/as-updates or call Master Builders on (07) 3225 6419.
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Policy & advocacy
Budget disappoints building industry The Federal Budget, handed down on 14 May, lacks the business-orientated productivity and tax reforms required to boost flagging business confidence and growth, and to set the groundwork to build a stronger economy.
Master Builders believes the Federal Budget puts even more pressure on the Reserve Bank to do the heavy lifting in terms of stimulating consumer confidence and reviving the building and construction industry. The new $24 billion investment for urban road and rail infrastructure is welcome but its impact is many years away. We are disappointed that there are no other measures in the budget that will impact positively on the building and construction industry. The Treasurer and Reserve Bank Governor have consistently stated they are looking to the building industry to fill the gap created by the slowdown of activity in the resources sector; however, there is nothing in the budget that will help achieve this objective.
Specialist contracts staff on hand – but only when you need them As a Master Builders member, you can buy a contract and receive back up advice from our specialist staff. Master Builders has developed a range of contracts that allocate risk fairly between builders and subcontractors and builders and their clients. Along with that contract, you can also access our specialist advice that relates to: •
Suitability of contracts
Contract terms and conditions
Extension of time claims and preparation
Progress claims entitlements and preparation
Legislation affecting contracts
Construction Skills Queensland provides information and support for skills development to all types of industry organisations and individuals. No matter where you are in Queensland there is a CSQ officer close by to discuss your unique requirements and assist with your individual skilling and workforce development needs.
Visit csq.org.au or phone 1800 798 488 to find out more.
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Variation claims and preparation
To order online, visit www.masterbuilders.asn.au/eshop. Alternatively call 1300 30 50 10 for more information.
IN THE MORNING
COLLECT IN THE ARVO With Click&Collect, you can order everything you need in the morning and pick it up from 4pm that very afternoon from our dedicated trade drive-thru area. You can even place an order from your iPhone with the Masters App. Try it once and you’ll wonder why you ever ordered any other way. Find out more at your local Masters or visit masters.com.au/trade
Simply present your Trade Member Card and 7UDGH&KDUJH&DUGIRURƧVWRUHZLGH
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*Excludes gift cards, trade packs and negotiated discounts. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 340505_MBA_QLD = McDonald’s in store.
Reports & statistics
Building industry confidence on the slow incline Master Builders quarterly Survey of Industry Conditions has revealed growing confidence in the local building and construction industry, despite a slower than expected rebound in activity.
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Reports & statistics
While confidence in the industry grew, confidence in the outlook for commercial activity was not as positive, with weak activity levels and an underwhelming pipeline of future work. The slower than expected rebound in activity is largely due to the lacklustre level of consumer confidence. And, ongoing concerns about job security, household finances and the economy continue to impact negatively on demand for new housing. In the March quarter 2013, the strongest performers were the Darling Downs & South West Queensland and Mackay & Whitsunday regions. Key points from each regional snapshot include:
Almost 35% of businesses reduced the size of their workforce, with 45% reducing the number of apprentices.
The most critical constraint on business growth was the low level of demand, followed by weather conditions.
Gold Coast •
Trading conditions in the region improved slightly, but remain very weak.
Turnover and profitability both declined during the March quarter, but look set to return to more satisfactory levels for the first time since the March quarter 2010.
Business turnover and profitability weakened during the March quarter.
Housing affordability remained fairly stable, with the trend expected to continue over the next 12 months.
Capacity utilisation levels continued to improve; however, a substantial proportion of businesses still reported working well below capacity during the quarter.
The attrition rate remained worryingly high, with one-third of businesses reducing the size of their workforce and 46% reducing the number of apprentices.
33% of businesses reported a reduction in the size of their workforce which, although an improvement from the December quarter 2012, is still worryingly high.
The most critical constraint on business growth was the low level of demand, followed by weather conditions.
Material costs jumped substantially in the March quarter 2013, with 40% of businesses reporting higher material costs. Some of this increase is no doubt related to the impacts of the carbon tax continuing to filter through the construction supply chain.
Another critical constraint was the availability and cost of finance.
In addition to low levels of demand and weather conditions, the major constraints on businesses were the cost and availability of finance, and the planning approval process.
Darling Downs & South West Queensland
Trading conditions improved slightly, but remain very weak despite the improvement.
Despite the better trading conditions, business turnover and profitability weakened further during the March quarter.
Trading conditions generally improved, and are expected to strengthen over the next three months.
Business turnover and profitability continued to improve, with both entering positive territory for the first time since the December quarter 2011.
The region was one of the very few areas of the state to record satisfactory turnover and profitability levels.
The attrition rate in the local industry was much lower than elsewhere in the state with only 10% of businesses reporting a reduction in the size of their workforce.
Weather conditions were the number one constraint on business growth.
WHILE CONFIDENCE IN THE INDUSTRY GREW, CONFIDENCE IN THE OUTLOOK FOR COMMERCIAL ACTIVITY WAS NOT AS POSITIVE.
Trading conditions in the region remained in the doldrums, even though the outlook improved.
Business turnover and profitability improved slightly during the March quarter. The region was one of the few regions to record an improvement during the quarter, although both benchmarks remained at unsatisfactory levels.
The attrition rate remained worryingly high with over 36% of businesses reducing the size of their workforce.
Weather conditions were the number one constraint on business growth, with the low level of demand another constraint in the region. june/july 13
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Reports & statistics Burnett Wide Bay •
Trading conditions in the region improved, but remained weak.
Despite the tough trading conditions, business turnover and profitability improved slightly.
The attrition rate remained worryingly high, with almost 32% of businesses reducing the size of their workforce.
The most critical constraint on business growth was the low level of demand, followed by weather conditions.
The planning approval process was a considerably more important constraint locally than at the state-wide level. This constraint can add substantially to the cost of major developments and create unwarranted delays.
Central Queensland •
Trading conditions were mixed with residential building activity declining and commercial activity rebounding. Business turnover and profitability weakened during the March quarter.
Almost one in two of businesses reduced the size of their workforce, with a similar proportion reporting a reduction in the number of apprentices.
Weather conditions were the number one constraint on business growth.
Trading conditions were mixed with commercial building activity declining and residential activity rebounding; however, conditions in both sectors were less than satisfactory. Even though some of the heat has come out of the local industry, the region remains the strongest in the state.
Building Average Capital Level of industry Turnover Profit Employment wages expenditure work outlook
Sunshine Coast Darling Downs and South West Queensland Burnett Wide Bay Central Queensland
Far North Queensland
Business turnover weakened, but profitability held up well in the face of the softer trading environment.
The region had better employment outcomes than at the state-wide average, with the attrition rate in the local industry much lower than elsewhere in the state.
Infrastructure charges and the planning approval process were considerably more important constraints locally than at the state-wide level.
North Queensland •
Trading conditions in the region deteriorated slightly and remain less than satisfactory.
Business turnover and profitability weakened during the March quarter.
The attrition rate in the industry remained worryingly high, with one-third of businesses reducing the size of their workforce.
The most critical constraint on business growth was the low level of demand, followed by labour costs.
Infrastructure charges and the planning approval process were also considerably more important constraints locally than at the state-wide level.
Far North Queensland 54.5
Mackay & Whitsunday
Labour costs were a major constraint, with the strong growth of the mining industry placing upwards pressure on wages in the region as mining and other industries compete for the available skilled workforce.
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Trading conditions improved slightly, but remained very weak.
Business turnover and profitability rose marginally.
Almost 50% of businesses reported a reduction in the size of their workforce. The number of apprentices employed remained stable.
The most critical constraint on business growth was the low level of demand, followed by infrastructure charges.
Another critical constraint in the region was the availability and cost of finance.
Reports & statistics Paul Bidwell – Director Housing Policy
Two in a row a good sign for housing industry Queensland Building Approvals figures released for the month of March 2013 showed a 13.3% increase in total dwelling unit approvals (seasonally adjusted). The rise made it two in a row for 2013, with a 3.8% increase in February (seasonally adjusted). Looking across the 12 months from March 2012 to March 2013, total dwelling unit approvals increased by almost one-third, confirming Master Builders belief that housing activity is improving. Regional data continues to remain patchy but it’s important to remember that, when looking at individual regions, variations in total dwelling approval figures need to be put in perspective. For example, although figures in some regions may look impressive (such as those for Mackay & Whitsunday), the reality is that there are still many builders desperate for work.
Two consecutive rises in the Queensland Building Approval figures for February and March give Master Builders cause for optimism.
It is important to remember that the Building Approvals figures are only for one month, and those regions showing strong growth are generally rising from very low bases. Ultimately, what is desperately needed is an increase in consumer confidence to give the housing industry a much needed boost.
Total new residential approvals Region
% change Sep 11 – Sep 12
% change Aug 12 – Sep 12
Darling Downs & South West Queensland
Burnett Wide Bay
Mackay & Whitsunday
Far North Queensland Queensland
[ 17 ]
Housing & Construction Awards
Invitations out soon! Get out the red pen and circle the date on your calendar – the Housing & Construction Awards are just around the corner! With entries now closed and judging in progress in most regions, it’s not long until we reveal the 2013 winners at prestigious events across the state. To make sure you don’t miss out on these exciting events, keep an eye out for our email offering tickets for purchase. Tickets are now available for purchase online at www.masterbuilders.asn.au. Official invitations will be sent out six weeks before each awards ceremony.
KEY DATES Region
Friday, 5 July
Burnett Wide Bay
Friday, 19 July
Saturday, 20 July
Novotel Twin Waters Resort
Downs & Western
Saturday, 27 July
City Golf Club, Toowoomba
Saturday, 3 August
Jupiters Hotel & Casino
Friday, 16 August
Robert Schwarten Pavilion
Mackay & Whitsunday
Saturday, 17 August
Mackay Convention Centre
Friday, 23 August
Jupiters Townsville Hotel & Casino
Far North Queensland
Saturday, 24 August
Cairns Convention Centre
Friday, 4 October
Brisbane City Hall
Start using eDocs today! Master Builders eDocs – electronic documents and online core services – system is now available! Access to the new eDocs system is exclusive to Master Builders members and makes creating contracts easier, faster and more intuitive than ever before. Activate your account and start using eDocs today! Visit www.masterbuilders.asn.au/edocs.
[ 18 ] june/july 13
Master Builders eDocs – free to get started Master Builders eDocs system makes creating contracts easier, faster and more intuitive. Plus, Master Builders supporting documents are free when completed using eDocs. We believe that offering these free documents to you in a convenient electronic format will encourage compliance with legislation and help towards best-practice contract administration processes.
Get started on eDocs today Go to www.masterbuilders.asn.au/edocs and log in with your Master Builders membership number and password to get started on eDocs today! If you require assistance with access to the website, contact 1300 30 50 10.
Technical support Understanding a new system can sometimes be tough. That’s why we have a dedicated eDocs support team on hand to assist you with any difficulties you are having with the system. Whether you’re new to using eDocs, or you just can’t seem to find what you are looking for, we’re only a phone call away. The eDocs support team can be contacted directly on (07) 3225 6558 or email firstname.lastname@example.org.
Contractual support When it comes to contractual matters, like working out which contract best suits your needs or what payment method is right for you, our contractual experts are here to help. It’s important to be sure about the contracts you are using and to understand any contractual risks involved in the projects you take on. Get it right the first time and let the team at Master Builders assist you. If you have any contractual queries, call 1300 30 50 10 or visit our website at www.masterbuilders.asn.au/contracts-anddisputes for more information.
IT’S IMPORTANT TO BE SURE ABOUT THE CONTRACTS YOU ARE USING AND TO UNDERSTAND ANY CONTRACTUAL RISKS INVOLVED IN THE PROJECTS YOU TAKE ON.
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[ 20 ] june/july 13
Laws, codes & regulations Erin Grech – Director, BNC Claims Consulting
Helpful hints for using the BCIPA The BCIPA introduced a rapid adjudication system for dealing with payment disputes in the Queensland building and construction industry. These helpful hints will help you in using the BCIPA when seeking payment for work undertaken.
Make sure your payment claim meets the statutory requirements To be valid under the Building and Construction Industry Payments Act 2004 (BCIPA), a payment claim must: 1. Identify the construction work or related goods and services claimed for payment 2. State the amount claimed for payment 3. State that it is made under the BCIPA. While these requirements are relatively straightforward, many claimants struggle with identifying the construction work or related goods and services. To satisfy this requirement, a claimant must sufficiently describe the items claimed for payment, so that the respondent understands the basis of the claim and can raise any reasons they may have for withholding payment. Prior conduct of the parties is also relevant in determining whether the construction work or related goods and services are sufficiently identified. If in previous instances the claimant has described the work in invoices in a particular way, and has been paid in respect of those invoices, then the payment claim will adequately identify the construction work or related goods and services in the same way.
Have you received a valid payment schedule? Once you’ve served a payment claim, the respondent is required to send you their payment schedule. A payment schedule is the respondent’s sole opportunity to give any reasons that they may have for withholding money. If the dispute proceeds to adjudication, they will have the opportunity to expand on these reasons in their adjudication response, but won’t be able to add any new reasons. A valid payment schedule under the BCIPA must: 1. Identify the payment claim to which it relates 2. State the amount of the payment, if any, that the respondent proposes to make 3. If the scheduled amount is less than the claimed amount, the payment schedule must state why the amount is less.
If any correspondence received from the respondent meets these criteria, it is a valid payment schedule. If you are willing to accept the respondent’s reasons for withholding money and the amount they are willing to pay, then you do not need to do anything further. If you do not accept their reasons or the amount they are willing to pay, then you can proceed to adjudication.
What’s next? Proceeding to adjudication involves a written submission of your argument and allows the respondent to submit an adjudication response to elaborate on the reasons given in their payment schedule. An adjudicator will then make a decision on who has the stronger argument for receiving or withholding payment. Disclaimer: The contents of this article are general in nature only. Readers should seek advice in relation to their own particular circumstances.
About BNC BNC Claims Consulting offers over ten years combined experience in the building and construction industry, specialising in adjudication processes under the BCIPA. Visit www.bncclaimsconsulting.com.
Keep on top of the deadlines The BCIPA is designed to be a quick process, so you need to complete claims within the strict timeframes it stipulates. For example, if you’ve served a payment claim on the respondent but don’t take the next step in the process before the deadline, you’ll have to start all over again and re-serve the payment claim. This can only be done if you have another valid reference date and are within 12 months of last carrying out the work or supplying the goods or services. Additionally, if you receive a payment schedule but don’t submit your adjudication application in time, you will have to start again.
THE BCIPA IS DESIGNED TO BE A QUICK PROCESS, SO YOU NEED TO COMPLETE CLAIMS WITHIN THE STRICT TIMEFRAMES IT STIPULATES. june/july 13
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Laws, codes & regulations Andrew Kelly & Tom McKillop â€“ Thomsons Lawyers
Reference dates under security of payment legislation A recent New South Wales Supreme Court decision has determined the meaning of named month as it relates to the definition of a reference date in security of payment legislation. The decision in Grid Projects NSW Pty Ltd v Proyalbi Organic Set Plaster Pty Ltd d  NSWSC 1571 has important implications for claimants who are seeking progress payments, and arms respondents with another line of defence. In a surprising decision, where a contract does not specify dates upon which claims for payment can be made, the Court found that a party will only have a reference date under security of payment legislation where work has been performed in the named month.
What happened in this case? Grid Projects NSW Pty Ltd (Grid Projects) is a building company who engaged Proyalbi Organic Set Plaster Pty Ltd (Proyalbi) to do rendering and plastering work. Work commenced on the site on 22 November 2011 and was completed on 25 June 2012. During this period, Proyalbi sent Grid Projects four payment claims under the Building and Construction Industry Security of Payment Act 1999 (NSW) (NSW Act). The fourth payment claim, dated 14 August 2012, was for work done between 9 March 2012 and 25 June 2012 and in the amount of $62,963.95. The fourth payment claim was in respect of work completed for the same dates
[ 22 ] june/july 13
as the third payment claim (of which Grid Projects only paid a small portion); however it was for a slightly higher amount, due to the inclusion of a claim for materials. On 20 August 2012, Grid Projects served a payment schedule on Proyalbi, proposing to pay $4,966.46 of the fourth payment claim. On 31 August 2012, Proyalbi made an adjudication application in respect of Grid Projectsâ€™ payment schedule. The adjudicator determined that Grid Projects should pay Proyalbi a progress payment of $59,399.95. Grid Projects then made an application to the Supreme Court that the determination of the adjudicator be set aside on the grounds that it was made without jurisdiction.
How the case played out Reference dates under a construction contract can either be determined by the parties in the
contract itself or, if no such provision is made, by default the reference date occurs on the last day of the month in which construction work was first carried out and on the last day of each subsequently named month. No such provision for progress claims was made in the construction contract between Grid Projects and Proyalbi and the default provisions dealing with reference dates applied. It was commonly thought that where contracts were silent as to dates upon which claims for payment could be made and the default regime applied, parties simply had reference dates upon which to make claims at the end of each month i.e. 30 June, 31 July, 31 August etc. This is not the case. The judge referred to a raft of authority to confirm that named month means the month named in the payment claim as being the month in which the work referred to in the claim for progress payment was undertaken. Accordingly, it was not the case that there was a reference date automatically crystallising at the end of each month, but only where work had been performed in each named month. In the present case, the last month named in a payment claim was June 2012 and, as a result, the last reference date available to Proyalbi was 30 June 2012.
CLAIMANTS SHOULD BE CAREFUL TO MAKE CLAIMS IN MONTHS IN WHICH WORK HAS BEEN PERFORMED AND AGITATE THOSE CLAIMS THROUGH ADJUDICATION.
Laws, codes & regulations
Grid Projects relied on section 13(5) of the NSW Act, which provides that a claimant cannot serve more than one payment claim in respect of each reference date under the construction contract. Grid Projects claimed that Proyalbi had made both the third and fourth payment claims in respect of the 30 June 2012 reference date and as a result, the 14 August 2012 payment claim was void because it offended section 13(5) and was made without jurisdiction. The judge held that it was open to Proyalbi to proceed to adjudication in respect of its third payment claim, but it chose not to do so. Security of payment legislation is not designed to allow a claimant to make claims for payment in respect of identical work in successive payment claims. Ultimately, the Supreme Court found that Proyalbi had no statutory entitlement to make its fourth payment claim and the determination of the adjudicator was made without jurisdiction and was void.
The Queensland Act The definition of ‘reference date’ in the Building and Construction Industry Payments Act 2004 (Qld) (Queensland Act) is similar, but not identical, to the NSW Act definition. In the Queensland Act, reference dates are described as occurring on the last day of each later named month (as opposed to subsequent). The difference does not affect the applicability of the decision in this case to the Queensland legislation.
Implications for claimants The decision in this case casts doubt on the previously accepted theory that a claimant can submit a payment claim for 12 reference dates following the completion of construction work, where the contract does
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not specify dates for progress claims. In order to avoid any uncertainty as to when a claimant is entitled to a reference date, on which to submit its claim for payment, the parties should specify in the construction contract the precise dates on which a reference date arises. Further, where contracts are silent and the default payment regime applies, claimants should be careful to make claims in months in which work has been performed and agitate those claims through adjudication.
Implications for respondents The interpretation of the definition of reference date opens up to respondents a legitimate reason for withholding payment and subsequently defeating any adjudication. The decision has effectively limited a claimant’s opportunity to make a valid payment claim in circumstances where the default regime applies. Before making progress payments, respondents should give serious consideration to whether claimants are in fact entitled to make such claims.
Lessons for members The important lesson to learn from this case is to make sure you specify in the construction contract the precise dates on which a reference date arises. This will help to avoid any uncertainty about when a claimant should submit a claim for payment. When entering into a silent contract, you should always make claims in months in which work has been performed to increase your chances of getting paid for work done. If you have any concerns about payment claims, visit Master Builders website at www.masterbuilders.asn.au or call 1300 30 50 10.
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[ 23 ]
Laws, codes & regulations Niren Raj – Raj Lawyers
Security for costs: what is it and how can it help my case? Ensuring your legal fees are covered when you are successful in court is extremely important – that’s when security of costs comes into play. Where parties litigate disputes in court, costs are incurred by both parties to pursue their respective claims. The plaintiff (the person who initiates the legal proceedings) will make a claim against the defendant, and the defendant may make a counterclaim against the plaintiff. In some cases, the counterclaim may be a claim brought by a defendant to offset the plaintiff ’s claim. Let’s use this scenario to illustrate how security of costs works: A subcontractor (the plaintiff ) sues the head contractor (the defendant) for $50,000 for goods sold or work performed. The head contractor files a defence and counterclaim against the subcontractor. The head contractor’s counterclaim alleges that they would not have entered into the relevant transaction with the subcontractor if the subcontractor did not make certain misrepresentations (e.g. quality of the service, or the product was not as described). In the counterclaim, the head contractor claims damages from the subcontractor for the amount of $50,000. The counterclaim is essentially a separate claim against the subcontractor, meaning the head contractor is now suing the subcontractor.
Costs of a proceeding It is generally accepted that the party who fails in the proceedings must pay the costs of the successful party. The costs generally include legal costs, such as professional fees charged by a solicitor or barrister, and disbursements, such as court filing fees, witness fees and process server fees. If the plaintiff is successful in their claim against the defendant, then typically the defendant will be ordered to pay the plaintiff ’s reasonable costs, including their legal fees in pursuing its claim and enforcing its rights. This rule is designed to ensure that the successful party is entitled to recover their legal costs against the other party. Costs are typically assessed at the end of a hearing, and after judgment has been delivered.
[ 24 ] june/july 13
What is security for costs? The court rules provide that the defendant in a proceeding must be protected against the possibility of not recovering their costs, if costs are ordered in their favour. If the defendant can prove, for example, that the plaintiff has no money and will not be able to pay its costs of defending the claim, then the court may rule that until such time that the plaintiff can provide security for those costs, that the proceedings against the defendant is stayed or put on hold. It is important to note that security for costs is typically only available to a defendant in a proceeding. However, where there is a counterclaim made against the plaintiff, the plaintiff is considered a defendant to the counterclaim and is accordingly entitled to security for costs. A plaintiff may bring a security for costs application with respect to a defendant’s counterclaim. If there was no counterclaim, then the plaintiff would not be able to bring an application for security for costs.
How is security for costs provided? Typically, security for costs is given by making a payment into court. The way that security for costs is given will usually be dictated by the terms of the defendant’s application for security for cost. The defendant requires the plaintiff to provide security for its costs of and incidental to the proceedings in the amount of $30,000 by:
What is the process? The security for costs application can be made at any stage of the proceedings, but it should be made without unnecessary or unreasonable delay. Delay is one of the many discretionary factors that the court takes into consideration when deciding if it will grant a security for costs order. It is an interim application and the parties are at liberty to make further applications if required. There are various precursors that need to be satisfied before an application for security for costs can be made. It is important that the correct steps are followed to avoid any adverse costs orders being made against you.
When can a court use its power to order security for costs? The power of the courts to order security for costs is discretionary. When ordering security for costs, the court balances the following competing interests: •
The defendant must be protected against the possibility of not recovering its costs if costs are ordered in their favour.
The plaintiff must not be shut out or prejudiced in their action.
In deciding whether to exercise its discretion to make an order for security for costs, the court may take the following matters into consideration: •
The means of those standing behind the proceeding
The prospects of success or merits of the proceeding
The genuineness of the proceeding
The corporation has no money
Whether the reason for the plaintiff having no money is attributable to the defendant’s conduct
Whether the plaintiff is effectively in the position of a defendant
1) Making payment into court; or 2) Making payment into a solicitor’s trust account.
SECURITY FOR COSTS IS TYPICALLY ONLY AVAILABLE TO A DEFENDANT IN A PROCEEDING.
Laws, codes & regulations
Whether an order for security for costs would be oppressive
Whether an order for security for costs would stifle the proceeding
Whether the proceeding involves a matter of public importance
Whether there has been an admission or payment into court
Whether delay by the plaintiff in starting the proceeding has prejudiced the defendant
Whether an order for costs made against the plaintiff would be enforceable within the jurisdiction
The costs of the proceeding.
The court is cautious in making orders for security for costs, because the result of doing so, when they should not have, can result in a substantial injustice to the other party in the litigation. It is, therefore, highly recommended that you seek legal advice before you submit an application of security for costs.
Practical implications or benefits in obtaining security for costs If you are successful in obtaining an order for security for costs, and the plaintiff does not provide the security, then the plaintiff ’s claim is stayed, or put on hold, until such time that the relevant security is provided and they cannot proceed against you. In the event that the security is provided, you have an insurance policy of sorts and can find comfort in the fact that your legal fees will be paid if you are successful in your defence. Niren Raj is the Director of Raj Lawyers and his main focus of advice is in the areas of disputes, commercial agreements, property and general commercial dealings required by institutional clients, fund managers, developers, suppliers to the building industry and private clients.
IT IS IMPORTANT THAT THE CORRECT STEPS ARE FOLLOWED TO AVOID ANY ADVERSE COSTS ORDERS BEING MADE AGAINST YOU. CU RR CO ENT S TS CO FO NS T R A RU C LL S TA T I O N TES
COST GUID E
390 INC GST
1300 730 117
RAWLINSONS Australian Construction Handbook and RAWLINSONS Construction Cost Guide 2013
[ 25 ]
Laws, codes & regulations Mitchell Hall – Hall Lawyers
Credit applications – What to watch out for suppliers from attempting to limit their liability by a number of means.
When it comes to the terms and conditions of a credit application, there are several things you should keep an eye out for. Workers in the building and construction industry are often required to sign a credit application in order to obtain goods from suppliers. In fact, credit applications are becoming more prevalent and complex, so when executing them it always pays to be mindful of the terms and conditions.
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One of the most important factors to consider is that most applications for credit require you to give consent under the Privacy Act 1988 for the supplier to conduct a credit reference search on you or your business. Each time a credit reference search is conducted, a notation is left on your credit file. A large number of these notations on your credit file could affect your credit rating later down the track.
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Exclusions and limitations The next important issue, bearing in mind the obligations that are imposed under the Queensland Building Services Authority Act 1991 and the Domestic Building Contracts Act 2000, is that most credit applications contain exclusions from liability and a limitation on the warranties applicable to the goods supplied. Suppliers will attempt to limit all implied warranties to the extent permitted by law. Legislation prevents all warranties from being excluded, but legislation does not prevent
Firstly, the supplier might attempt to limit the time period in which you can make a claim for defective goods. Additionally, suppliers might seek to limit their liability in respect of any defective item, simply to the value of the costs of replacement of the goods. This means that where an item that is integral to part of the construction of a complex unit is purchased by you and found to be defective, then notwithstanding the fact that it may cost you considerably more than the value of the goods to remove and replace it, the liability of the supplier is limited to the value of the supply of the item only. Limitations of liability also extend to where third parties suffer loss arising out of the use of the defective goods, including personal injuries. Additionally, you will generally be required to indemnify the supplier against any of these types of claims. This means you are effectively agreeing to protect the supplier from a loss or damage that may flow from a third party using defective equipment or items. If someone makes a claim against the supplier, arising out of the item’s failure, you may be required (subject to the terms and conditions of the credit application) to indemnify the supplier in respect of any amount paid by the supplier to the claimant as compensation.
CREDIT APPLICATIONS ARE BECOMING MORE PREVALENT AND COMPLEX. Contact us for the removal of:
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Phone: 3255 6574 Email: firstname.lastname@example.org
Laws, codes & regulations
Now builders can buy a personalised 4-in-1 safety sign Retention of title and risk Credit application forms can cover aspects of retention of title and risk. In general terms, these clauses provide that you are immediately responsible for the goods upon collection or delivery, but that title or ownership of the goods does not pass to you until full payment has been received by the supplier. These clauses can impose quite onerous obligations.
Guarantees Guarantees are commonly included in credit application forms, particularly where the customer is a company for which the directors are required to supply a personal guarantee. The terms of any personal guarantee should be carefully considered prior to entering into the credit application and guarantee because they place your own personal assets at risk.
Common clauses A large number of suppliers in the building and construction industry have been inserting a charging clause into their credit application forms and guarantees. A charging clause effectively creates an equitable mortgage over any real estate that you own, so by agreeing to obtain goods on credit from a supplier, you may actually be mortgaging your own properties.
One sign – one simple and convenient solution.
Another common clause is one that provides that, should you default in your obligations pursuant to the credit agreement or guarantee, then you will be required to pay the creditor’s collection and legal costs on an indemnity basis. This means that you will have to pay for legal representation to resist any claim brought by the supplier, as well as your supplier’s legal fees.
SITE RULES • No children allowed on site
AUTHORISED PERSONS ONLY
In the current economic climate, it is important to understand that simply purchasing all your goods from one supplier may not necessarily be in your best financial interests. Take the time to look around and compare the prices of one supplier to the next. You will often find that one supplier will be able to supply a certain product cheaper than the others, but the rest of their range is priced higher than its competitors. By shopping around, you will be able to obtain the best possible margin on any fixed priced work. Be careful when entering into a credit agreement with any supplier as there is a lot more to credit applications than the mere supply of goods. For more information, call Master Builders on 1300 30 50 10.
BY SHOPPING AROUND, YOU WILL BE ABLE TO OBTAIN THE BEST POSSIBLE MARGIN ON ANY FIXED PRICED WORK.
AUTHORISED PERSONS ONLY
• All persons working on site must have a General Safety Induction Card
HEARING & EYE PROTECTION MUST BE WORN ON THIS SITE WHEN REQUIRED
• Electrical leads and power tools must be tested and tagged.
You will be expected to pay interest because the supplier is granting you credit. The amount of interest charged on outstanding payments is generally higher than the interest that you would pay from a personal loan or mortgage, and can be akin to credit card interest.
HEARING & EYE PROTECTION MUST BE WORN ON THIS SITE WHEN REQUIRED
No children allowed on site
All persons working on site must have a General Safety Induction Card
Electrical leads and power tools must be tested and tagged
JOHN SMITH BSA No 18263
SAFETY FOOTWEAR MUST BE WORN
SAFETY FOOTWEAR MUST BE WORN
PH: (12) 3456 7890 MOBILE: 1234 567 090 :
: QMBA-3917 Housing Site Safety Sign 06_07.indd 1
25/09/2007 12:51:57 PM
Master Builders 4-in-1 safety sign incorporates four of the most commonly used site safety signs, plus a list of standard site rules, plus a personalised builder’s sign. Under workplace health and safety legislation, builders must erect appropriate safety signs on site. Master Builders discounted signage can help you avoid fines and non-compliance. Call Master Builders on (07) 3225 6416 or visit www.masterbuilders.asn.au to order online. Alternatively, call your nearest regional office for more information.
[ 27 ]
Contracts & disputes Jeff Poultney – Manager Legal & Contracts
Don’t become liable for subsidence under an ABIC Some contractors are complacent about the BSA’s Subsidence Policy. Here’s some reasons why you shouldn’t be. The Building Services Authority’s (BSA) Subsidence Policy took effect for all residential building contracts entered into after 1 September 2004. Under the policy, in the event of footing/slab system failure, a contractor will be held responsible if they haven’t complied with their obligations. This can mean thousands of dollars in rectification costs. So, it is very important to consider the following: Under Australian Building Industry Contract (ABIC), clause A5 of an architectadministered contract for housing in Queensland states that the owner warrants to the contractor that when the owner has engaged a Registered Professional Engineer in Queensland (RPEQ) to design the footings and/or slab for the construction, the owner warrants that the RPEQ is engaged to investigate and design the foundation system so as to fully conform with the current BSA’s Rectification of Building Work Policy. They must also provide to the contractor, prior to commencement of the necessary work, all documents and certificates to enable the contractor’s compliance with that policy. When the owner has engaged the architect to have the design of the footings and/or slab carried out by a RPEQ, the owner warrants that the architect is engaged on the basis that the RPEQ is to investigate and design
the foundation system, conforming with the Queensland BSA’s Rectification of Building Work Policy. They must also provide to the contractor, prior to commencement of the necessary work, all documents and certificates to enable the contractor’s compliance with that policy. Many contractors clearly do not understand their liabilities if they do not obtain written confirmation from the engineer. Failure to gain this confirmation in writing exempts the project from rectification costs being covered by BSA insurance. The builder will be held responsible for rectifying the works, even if the cause was a design fault made by the engineer. The Engineer Specification and Confirmation for Residential Footing and Slab Design has been designed for contractors engaging engineers to conduct site classification (soil tests) and design the footing slab system. It meets the BSA’s requirements, and has been well received by the Engineers Australia Queensland Division.
A few contractors have reported that some engineers have refused, or are reluctant, to sign the document confirming that they have designed the footing and slab system in accordance with the BSA’s Subsidence Policy. Master Builders advice to those contractors is very clear: find an engineer who is willing to comply with the policy and relevant Australian Standards, or you will be liable for all rectification costs. Failure to do this can leave a contractor in a very exposed position if a footing/slab failure or movement occurs, especially in reactive clay sites where resultant damage can be quite severe. Obligations of the contractor and engineer under the policy are simple and straightforward. The Master Builders document takes the hassle out of the technical requirements and offers a very simple process for a contractor to comply with the policy and have coverage under BSA insurance in the event of a failure. For a copy of the document, visit our website at www.masterbuilders.asn.au/eshop or www.masterbuilders.asn.au/edocs, visit your local office or call 1300 30 50 10.
FIND AN ENGINEER WHO IS WILLING TO COMPLY WITH THE POLICY AND RELEVANT AUSTRALIAN STANDARDS, OR YOU WILL BE LIABLE FOR ALL RECTIFICATION COSTS.
Need a new vehicle? Let us shop around for you. Call Master Builders on 1300 55 11 61. QMBA-13610 06_11
[ 28 ] june/july 13
MITSUBISHI BUILD BRISBANE LUNCHEON Join us in 2013 as Building Brands launches in Brisbane by celebrating the 2013 British & Irish Lions Tour. The â€˜Build Brisbaneâ€™ luncheon will feature some of the leading brands in the Building & Construction industry as well as gourmet hospitality & premium entertainment. Outstanding benefits include:
Â‡6WDQGXSQHWZRUNLQJRQDUULYDOLQFOXGLQJFDQDSpV Â‡3UHPLXPEHYHUDJHV JRXUPHWFRXUVHPHDO Â‡&RUSRUDWH*LIW Â‡+RVWHGE\Â¶9RLFHRI5XJE\Â·*RUGRQ%UD\ Â‡6SHFLDOJXHVWVLQFOXGH$XVWUDOLDQ:DOODE\OHJHQGV 1LFN)DUU-RQHV'DYLG&DPSHVHDVZHOODVRWKHU former British & Irish Lions greats. Â‡3RVWHYHQWQHWZRUNLQJDQGFDVKEDU Date:
)ULGD\VW-XQH Venue: %ULVEDQH&RQYHQWLRQ&HQWUH0HULYDOH6W 6RXWK%ULVEDQH Time: QRRQÂ²SPFDVKEDUSRVWHYHQW
Dress: Corporate attire Investment: $195*67SHUSHUVRQ Mitsubishi Build Melbourne Luncheon: )ULGD\WK-XQH(WLKDG6WDGLXP CBUS Property Build Sydney Luncheon: )ULGD\WK-XO\7KH,Y\
Naming Rights Partner
Phones & internet
Are you struggling with the cost of managing your mobile devices?
As a Master Builders member you now have access to the Telstra Mobile Connect Solution at an exclusive memberonly price, making it easy for you to manage the costs of your mobile fleet.
Greater flexibility – Sync your work email, calendar and contacts to your tablet, for use while out of office
Increased productivity – Make use of business applications and documents online, so that mobile staff can conduct work while on site
Extra security – Enjoy the option of being able to use your device over a more secure connection
Tailored plans – Master Builders members can choose the right plan for their business needs.
Increase your work productivity, stay connected with your clients and manage and reduce your bills at the same time by signing up to the exclusive Master Builders Telstra Mobile Connect Solution today. Call Master Builders on 1300 88 13 72 to get connected.
Accessing business applications on the go is a key enabler to staying connected with your clients and mobile staff, but managing diverse fleets of mobile devices and business applications can be costly. The Master Builders Telstra Mobile Connect Solution data plans offer access to business applications via the Next G® network. Master Builders members can receive a tablet, plus a mobile data plan, for a single monthly cost. The Master Builders Telstra Mobile Connect Solution is accompanied by a range of benefits for users of the plan, including:
Master Builders Project Information & Daily Site Diary will help you to easily manage and administer your projects. The diary is suitable for both commercial and housing projects, for contractors and subcontractors.
Purchasing the diary is easy – download an order form online at www.masterbuilders.asn.au, visit Master Builders Shop or call your local regional oﬃce. mb b
[ 30 ] june/july 13
The diary is made up of two documents – Project Information and a 60 day Daily Site Diary – and costs $33. Extra copies of the Daily Site Diary can be purchased for $22.
Phones & internet
Working remotely has never been so easy! Accessing business applications through mobile devices is fast becoming the easiest solution to staying connected with clients and staff while on the go. The ability to check email, download important documents and look up useful information not only means productivity in the workplace increases, but more time can be spent ensuring the job gets done right the first time. For the past 18 months, Brisbane-based Master Builders member Justin Andrews, from Abode Constructions, has been using a tablet device to conduct business remotely and, since then, hasn’t looked back. “I can now easily read and respond to emails, without having to be in the office or at home in front of a computer screen,” Justin explained. “I’m also using a great estimating application, which allows me to narrow down the costs of a job, while I’m on site.” By using a tablet device, Justin has been able to decrease the amount of paperwork he
would normally need to carry around while completing a job. “One of the most productive ways I use my tablet device is to download building plans. This means I don’t have to take hard copies of my plans on site and it also reduces printing costs. Everything is in the one spot.” Justin also regularly uses his tablet device to take photos to publish on his social media sites. The built-in camera allows him to take the photo and upload it immediately. “I use my tablet device every day as much as I can. In the future, as industry-related
applications continue to be developed, I’ll be using it much more.” Using a tablet device in the workplace is changing the way many builders and contractors are now doing business. Finding the right data plan to suit your business is just as important, as it will help you manage costs and allow you to use your business applications freely. Call Master Builders on 1300 88 13 72 to get connected or email email@example.com to find out more about this exclusive offer.
INCREASE YOUR WORK PRODUCTIVITY, STAY CONNECTED WITH YOUR CLIENTS AND MANAGE AND REDUCE YOUR BILLS AT THE SAME TIME.
T E L S T R A FO R L E S
CALL 1300 88 13 72 TO GET CONNECTED QMBA-16804 02-13
[ 31 ]
Member discounts Master Builders helps members operate more profitable businesses through a range of exclussive member discounts and special deals on products and services. With 130 years’ experience delivering solutions to big and small, commercial and housing, buiilders wand trade contractors across Queensland, Master Builders has the buying power and the know how to help members save time and money. For more information about these discounts and other special offers and competitions, go to www.masterbuilders.asn.au/member-discounts or call 1300 55 11 61.
Phones & internet
Training & licensing
Master Builders members receive up to 25% off OfficeMax’s large range of office products, technology, furniture, medical, café and cleaning supplies.
Master Builders members receive significant savings on a wide range of Telstra mobile, landline and internet products.
Members can receive up to 30% off Master Builders range of practical and flexible training courses and licensing services, which have been developed specifically for the industry.
Motor vehicles Need a new vehicle? Master Builders can take care of all your motor vehicle needs – from sourcing and purchasing vehicles, to vehicle finance, maintenance, servicing and fuel.
Fuel cards Our exclusive deal with Caltex saves members more than 50% off the monthly fee on StarCard fuel cards and 3 cents per litre off the pump price for diesel and unleaded fuel.
Europcar Master Builders members can get away for less with an exclusive 10% off the best car rental rate of the day with Europcar.
[ 32 ] june/july 13
Whatâ€™s on in July
Testing & Tagging (Central Qld)
Member Workshop (Gold Coast)
Ingham Golf Day Brisbane Housing & Construction Awards Central Queensland Social Dinner Residential Contracts Workshop (Brisbane)
Gold Coast Industry Update
Sunshine Coast Construction Sector Forum
11 Testing & Tagging (Sunshine Coast)
Lawyers in the House (Gold Coast) 15
General Safety Induction (Brisbane)
17 Townsville Industry Update
23 Lawyers in the House (Gold Coast)
24 Testing & Tagging (Far North Qld)
Business Management (Brisbane)
Business Management (Brisbane)
Business Management (Far North Qld)
Business Management (Far North Qld)
18 Residential Contracts Workshop (North Qld) Testing & Tagging (Brisbane)
19 Burnett Wide Bay Housing & Construction Awards
Sunshine Coast Housing & Construction Awards
Business Management (Gold Coast)
Business Management (Gold Coast)
Business Management (North Qld)
Business Management (North Qld)
26 Residential Contracts Workshop (Central Qld) Business Management (Sunshine Coast) Business Management (Brisbane)
Residential Building Inspectors Course (Brisbane)
Residential Building Inspectors Course (Brisbane)
Downs & Western Housing & Construction Awards Business Management (Sunshine Coast) Business Management (Brisbane)
To book your place at a Master Builders event or training course, go to www.masterbuilders.asn.au or call 1300 30 50 10. Note: Dates are subject to change. june/july 13
[ 33 ]
Employment & wages Martin Belfield – Workplace Relations Manager
The real cost of replacing an employee The cost to a business when a good employee leaves is hard to recover, but it can be reduced by better people management. Have you ever been disappointed when a good employee resigns without warning? Do you know the real cost of replacing such an employee? Unfortunately, many employers underestimate, by a very large amount, the actual cost of employee replacement. More often than not, a manager will also fail to identify the real reasons a good employee has moved on. The fault can often be traced back to inefficient human resources management and an absence of policies, procedures and skills.
Cost reduction Numerous case studies have revealed that the financial cost of replacing a good employee can be between 100% and 150% of the new employee’s salary. For example, a replacement employee paid $80,000 per year could cost an employer a further $100,000 to get to the level of productivity and efficiency of the previous employee. These costs arise from obvious upfront activities like advertising, interviews, induction and training, as well as the not-so-obvious, including lost productivity, customer dissatisfaction (external and internal), lost business, lost intellectual property and lost corporate culture. Knowing how these costs arise and where they can be reduced requires human resource management. More specifically, it requires employee retention and employee satisfaction techniques. It is necessary because it saves a lot of money.
Reducing staff turnover To reduce staff turnover, managers need a plan to neutralise the most common reasons an
employee will leave their job. These reasons may include: 1. The relationship the immediate supervisor or manager has with the employee. An unhappy working relationship without communication, objectivity and support from the employee’s manager is fertile ground for employee dissatisfaction. 2. Opportunity for flexibility in work and life. Within reason, an employee expects to be recognised for more than just the role they perform at work. Family obligations, or personal arrangements that cannot be accommodated by an employer, will eventually lead to an employee moving to a more flexible workplace. The National Employment Standards enable flexible working arrangements for parents with young children. 3. Meaningful work gives confidence and status. An employee will stay longer in a job that provides recognition, both within and outside the work itself. Relationships with co-workers also plays a key part in why employees attend work and stay in that employment environment. 4. Wages and conditions of employment. These will often factor into why an employee decides to change employers. However, it is rarely the primary reason, and it is not
uncommon for employees to change jobs for less pay, when one or more of the above reasons are the determining factor.
Managing a retention program In order to manage your employees, you need to be able to measure your workforce. When it comes to staff retention, you should take some time to consider the costs, why it is occurring and how to increase retention. The most effective method of retaining employees is to adopt a whole-of-business policy to improve communication, share information, acknowledge worthy performance, quantify the improvement, and reward the effort. The techniques will vary from one company to another, however it will require training in people management skills, regular performance assessments, information sharing or updates on business performance, and a general review of human resource policies and procedures.
Getting started Master Builders Human Resources Manual is a must for employers in the building and construction industry to develop a platform for managing people. It contains a ready-to-use disk of templates, forms and policies. Master Builders can provide further assistance in training and consultation to ensure you get the best possible results on reducing staff turnover and costs. For more information contact Master Builders on 1300 30 50 10 or email firstname.lastname@example.org. To order a copy of the Master Builders HR Manual visit our website at www.masterbuilders.asn.au/eshop.
MANY EMPLOYERS WILL UNDERESTIMATE, BY A VERY LARGE AMOUNT, THE ACTUAL COST OF EMPLOYEE REPLACEMENT.
In a prickly situation with a client? Master Builders can help you manage the dispute. Call us on 1300 30 50 10. mb b
[ 34 ] june/july 13
Employment & wages Mikki Richardson – Workplace Relations Adviser
Redeployment must be considered before redundancy When it comes to employee redundancies, consultation and redeployment are not optional. Redundancy or redeployment obligations When considering redundancies within your workplace, it is important to ensure you have exercised all obligations under the Fair Work Act 2009 (the Act) to make sure the termination will result in a ‘genuine redundancy’. These obligations include: •
You no longer require the employee’s job to be performed by anyone because of changes in the operational requirements of your business
You have complied with your obligations to consult with the affected employees under the award or your enterprise agreement
It was not reasonable for the employee to be redeployed within your business or any related/ associated business
You are not replacing the employee.
The need to transfer employees to other work or locations
The restructuring of jobs.
Following a definite decision to implement a significant change, employers must discuss the proposed changes with employees, including the likely impact and any options available to reduce the adverse effects of such changes on affected employees. This should occur as soon as possible. For the purposes of any discussion regarding the change, it is important that the employer provides in writing: •
All relevant information regarding the change, including the nature of the change proposed
Information about the expected effects the change may have on employees
Any other matters likely to affect the employees.
In all of these instances, the burden is on the employer to prove that each of these obligations have been met. The Fair Work Commission warns that employers cannot unilaterally decide that a redundant employee will not be interested in redeployment to a lower paid job, an alternate job or a job undertaken in a different location. Accordingly, it is important throughout the consultation period to discuss with employees their interest in alternate working arrangements, so that suitable opportunities can be identified or discounted as appropriate to the circumstance.
As part of this consultation it is also important that the employer gives prompt consideration to any matter raised by an affected employee, or their representative.
Modern awards and enterprise agreements place special requirements on employers to consult with affected employees with respect to significant changes in the workplace. A change is likely to be classified as significant if it results in one or more of the following:
Consult with employees (in writing) regarding significant change.
The termination of the employment of employees
Discuss with employees their interest in alternate employment options.
Major change to the composition, operation or size of the employer’s workforce, or to the skills required of employees
The alteration of hours of work
The need to retrain employees
If your business operates in various locations, enquire into available redeployment opportunities that may be suitable.
Do not presume an employee will not be interested in a role that differs from their current responsibilities or pay bracket.
IT IS IMPORTANT TO EXERCISE ALL OBLIGATIONS UNDER THE FAIR WORK ACT TO MAKE SURE THE TERMINATION WILL RESULT IN A ‘GENUINE REDUNDANCY’.
Master Builders offers a range of templates and documents to assist members in meeting their obligations under the Act, modern awards and enterprise agreements. For more information, contact Master Builders on (07) 3225 6407 or email email@example.com. june/july 13
[ 35 ]
Employment & wages Candice Alberry – Workplace Relations Adviser
Portable long service leave undertaken, with the following a guide to who is liable to pay for the levy: 1. If the work is being done for the Commonwealth, the contractor engaged by the Commonwealth is liable. 2. If the work is being done for local government, a government entity or a nonQueensland government entity, the local government or entity is liable.
Workers who dedicate more than ten years of service to the Queensland building and construction industry may be eligible to receive long service payments from QLeave.
3. If an application is made to an assessment manager in relation to work for a development permit for building work, plumbing or drainage work or operational work, the applicant is liable. 4. In all other cases, the person for whom the work is to be done is liable for payment.
Registering for QLeave QLeave is the Building and Construction Industry (Portable Long Service Leave) Authority. Portable long service leave is the paid leave given to workers for service to the building and construction industry rather than continuous service to an employer.
Eligibility Workers eligible to participate in this scheme include those who perform building and construction work, including:
Subcontractors who are paid to achieve a stated result or outcome and supply all, or a substantial amount, of the plant and equipment or tools of trade needed to perform the work
Professional and managerial staff
Ancillary staff (such as storemen, delivery drivers, mechanics, estimators) Safety officers, including workplace health and safety officers (from 1 January 2012).
Causal, part-time or full-time tradespersons, trades assistants and labourers
Trainees and apprentices
How is QLeave funded?
Sole trader subcontractors who provide substantially labour-only services
Foreman or sub-foreman, performing building and supervising work
Company directors who perform building and construction work.
QLeave is funded through a levy imposed on all building and construction work, whether direct or indirect, totalling $80,000 or more, inclusive of GST. The levy is paid in conjunction with the Building and Construction Work Health and Safety (Queensland) levy and the Building and Construction Industry Training Fund levy.
It is important to note that some workers in the building and construction industry are not eligible to join QLeave. These people include: •
Those operating as a partner in a partnership
Trustees of a trust
Sole traders working directly for the public
Company directors who are paid on salary
Subcontractors who provide principal materials as part of the contract
[ 36 ] june/july 13
Notification of a project is generally made by the person for whom the work is to be
Workers are encouraged to register for QLeave by completing the Worker Membership Application Form. It is also highly recommended that employers in the building and construction industry ensure any new employees are registered for QLeave by forwarding their Worker Service Return Forms to QLeave. This ensures that the employer is not largely out of pocket, should they be required to pay long service leave for their employees. Membership with QLeave can only be backdated for two financial years from the date of registration. Any time spent in the industry prior to registration with QLeave will not be counted towards any period of leave payable by QLeave. In the situation where an employee has been engaged by an employer for ten years, QLeave will reimburse the employer for the period of time the employee was registered with QLeave. All other time will be paid for at the employer’s expense. For example, if an employee has worked with a construction company for ten years, but has only been registered for QLeave for six years, upon claiming long service leave, QLeave will
WHEN A WORKER LODGES A CLAIM WITH QLEAVE, THEY MUST CERTIFY THAT THEY HAVE NOT BEEN PAID FOR THE CLAIM FROM ANY OTHER SOURCE.
Employment & wages
reimburse the employer for the period of six years, while the employer must pay for the outstanding four years.
Types of QLeave claims Depending on the situation, there are three different types of claims available for eligible workers: 1. Ten-year long service leave – Workers can access their entitlement of 8.67 weeks of paid leave once they have accrued ten years of service in the industry (or 2,200 service credits). 2. Permanently leaving the industry – Workers must be registered with QLeave for a minimum of seven years and have accrued at least 1,155 service credits. Those who take this payment and permanently leave the industry will have their membership with QLeave cancelled. 3. Personal representative claim – This claim is only available for an authorised representative who is claiming long service leave entitlements on behalf of the family of a deceased worker who was registered for QLeave.
How to claim QLeave When a worker becomes eligible for long service leave, they can make a claim through the following methods: Claim long service leave through the employer QLeave will reimburse the employer with the payment made to the worker (an amount calculated for the period the worker has been registered with QLeave) subject to the capped amount*. Employers are required to lodge a claim for reimbursement with QLeave within three months of the day on which long service leave was paid to the worker. Claim long service leave directly through QLeave A worker may choose to make a claim with QLeave for their long service leave, however QLeave strongly recommends that the worker makes a claim through their employer in the first instance. The employer can then claim reimbursement for that payment through QLeave. As long service leave is an employer obligation, should a worker claim their entitlement
directly through QLeave, QLeave will make enquiries as to the reason why the worker has chosen to apply directly instead of through their employer. When a worker lodges a claim with QLeave, they must certify that they have not been paid for the claim from any other source. Employers are also required to certify on the claim form that they have not paid a long service entitlement to the worker. This ensures that workers do not receive a double payment of long service leave. For more information, call Master Builders on (07) 3225 6407 or email firstname.lastname@example.org. Disclaimer: This information is provided as general advice on the workplace relations system. It does not constitute legal advice and it is always advisable to seek further information regarding specific workplace relations issues. *For the financial year of 1 July 2012 to 30 June 2013, maximum payments by QLeave will be capped at $1,720 per 38-hour ordinary working week.
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[ 37 ]
Building & planning Karen Haworth – Manager Planning Services
Local planning schemes – Minor demolition work
Minor demolition work for a house is exempt development, except on a site that is listed on the City Plan Heritage Register. Exempt development means that a development application is not required and there are no council rules that you need to comply with. The City Plan Heritage Register identifies and protects places of cultural heritage significance in Brisbane, with over 2,000 listed places. Brisbane’s heritage places reflect aspects of the local history and culture. Heritage places range from the convict-era buildings in the city, and shops, schools, factories and houses in the suburbs.
Relocation of a pre-1946 building forwards or backwards on the lot, providing there is no demolition of any of the pre-1946 components. The proposed setback of the building needs to be within 20% of the average setback of the adjoining buildings
Raising a house, providing the height does not exceed 8.5 metres above ground level and is not on a small lot
Demolition of stairs and internal wall/s and finishes
Demolition of post-1946 additions or extensions
Demolition of pre-1946 free-standing outbuildings at the rear or side of the building
Demolition or removal of any post-1946 additions to reveal the original design, or reconstruction with original form and materials
Demolition related to renovations and extensions where approved or exempt against the Residential Design – Character Code and/or Residential Design – Small Lot Code.
Keep in mind that building work involving moving or demolishing a building or any other structure usually requires building approval. If the work is regarded as repairs, maintenance or alterations only affecting a minor structural component of an existing building, it will probably not require a building approval. Nevertheless, ensure you speak to our certifier to confirm. For more information, call Master Builders on (07) 3225 6419 or email firstname.lastname@example.org.
The Brisbane City Plan defines what building work is considered as minor demolition work, defining it as the demolition or relocation of a building where the work involves the following: •
Relocation of a building sideways within the lot. It cannot involve the rotation of the building to face another frontage or boundary Relocation of a house that was built pre1946 and on a small lot. It would also have to comply with the side boundary setbacks of the Small Lot Code [ 38 ] june/july 13
BUILDING WORK INVOLVING MOVING OR DEMOLISHING A BUILDING OR ANY OTHER STRUCTURE USUALLY REQUIRES BUILDING APPROVAL.
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Building & planning Tony Mitchell â€“ Manager Building Services
Protection of openable windows For many years the Australian Building Codes Board (ABCB) has been aware that slips, trips and falls continue to be a leading cause of injury and death in buildings. For this reason, the ABCB commissioned the Monash University Accident Research Centre (MUARC) to investigate the relationship between these falls and the design and construction of buildings. The MUARC report contained various recommendations, and through a process of regulation impact assessment and public comment drafts, the ABCB has now introduced changes for openable windows within the National Construction Code (NCC) 2013.
Changes for openable windows Window barriers are now required for openable windows in early childhood centres and in bedrooms of residential buildings, such as houses, apartments and hotels, where the floor below a window is two metres or more above the surface beneath.
WINDOW BARRIERS ARE NOW REQUIRED FOR OPENABLE WINDOWS IN EARLY CHILDHOOD CENTRES AND IN BEDROOMS OF RESIDENTIAL BUILDINGS.
2m or more
Openable window to be fitted with child resistant mechanism or suitable screen so a 125mm sphere cannot pass through
Source: A Australian Building Codes Board
[ 40 ] june/july 13
It is not practical to expect that children can be supervised around the clock to prevent falls through openable windows in early childhood centres and in bedrooms of residential buildings. Therefore, barriers will now be a requirement in these areas while the ABCB continues to review data and conduct ongoing research into falls in and from buildings. Subsequent findings may dictate further changes in years to come.
Restricting windows The key changes to the NCC require that openable windows in early childhood centres and bedrooms of residential buildings must be fitted with a device to restrict the window opening, or a suitable screen that would prevent a 125mm sphere (the size of a young childâ€™s head) from passing through. A child resistant release mechanism (such as a key lock) may be used to enable the device or screen to be removed or unlocked for cleaning of the window. In these circumstances, the openable window must also have a barrier no less than 865mm above the floor.
Alternatives and other requirements The only alternative for openable windows in early childhood centres and bedrooms of residential buildings is where the lowest level of the window opening is above 1.7 metres from the floor, for which no protection will be required. Regardless of this provision, Master Builders recommends that all openable windows in these areas, whether for light or ventilation, are provided with an adequate form of protection. In addition to these requirements, the openable windows in all other rooms in residential buildings and Class 10 buildings must have a barrier with a height of no less than 865mm above the floor, when the floor is four metres or more above the surface beneath.
A barrier is not required for windows 1.7m or more above floor level
Bedroom or early childhood centre
Rooms other than bedrooms to Class 1, 2, 3, Class 4 part of a building or Class 10
2m or more
Bedroom or early childhood centre
Research indicated that young children are particularly at risk from window falls in these locations as they often play unsupervised in a bedroom. Beds and furniture can provide unrestricted access and are often placed under or near openable windows.
4m or more
From 1 May 2013 the Australian Building Codes Board introduced more stringent window barrier requirements within the National Construction Code.
Building & planning
Deemed to satisfy provisions summary The following information is a generalised summary of the deemed to satisfy provisions for the protection of openable windows, as contained within volumes one and two of the NCC 2013. Contractors should always utilise and reference the actual building code volumes when determining the requirements for a particular class of building. A window opening must be provided with protection if the floor below the window is two metres or more above the surface beneath a: •
Bedroom in a Class 1, 2 or 3 building or a Class 4 part of a building
Class 9b early childhood centre.
Where the lowest level of the window opening to these locations is less than 1.7 metres above the floor, it must comply with several criteria. The openable portion of the window opening must be protected with: •
A device to restrict the window opening; or
A screen with secure fittings.
Devices or screens must prevent a 125mm sphere from passing through the window opening or screen, as well as resist an outward horizontal action of 250 N force against the window restrained by the device or screen. This may be a casement window or a sliding window. An internal screen with similar parameters may be installed. The screen or opening restricting device may be installed in a manner that allows it to be removed, unlocked or overridden in the event of a fire or other emergency, to allow safe egress. In these situations the unlocking device must be child resistant. If the screen or device is able to be removed, unlocked or overridden, it must have a child resistant release mechanism installed and a barrier with a height no less than 865mm above the floor to the openable window. A similar barrier is also required for openable windows in all other rooms of the residential buildings or a Class 10 building when the floor is four metres or more above the surface beneath.
A barrier to these areas must prevent a 125mm sphere from passing through and must not have any horizontal or near-horizontal elements between 150mm and 760mm above the floor that could facilitate climbing. A wall beneath an openable window can be considered as the barrier if these criteria are met.
In summary Compliance with the 2013 NCC is a statutory requirement. Builders and contractors should always review and check that the proposed scope of works will comply with the applicable sections of the code. If in doubt, ask Master Builders first and avoid a costly mistake on code specific issues. Copies of the code can be purchased at www.abcb.gov.au. For more information on the NCC and openable windows, call Master Builders on (07) 3225 6419 or email email@example.com.
[ 41 ]
Health, safety & environment Stephanie Gaylard – Manager Workplace Health & Safety
New work health planning guide As part of the Queensland Government’s Workplaces for Wellness Initiative, Workplace Health and Safety Queensland has released an interactive work health and planning guide for businesses of all sizes. The guide has been designed to assist businesses with implementing a health and wellbeing program in their workplace. Having a health and wellbeing program in your workplace can encourage workers to take on a healthy lifestyle. It can also improve safety practices and performance, increase productivity and promote a positive and healthy culture in the workplace. As a business owner, health and safety professional, human resource professional, or anyone who has a management role within your workplace, you will be guided through the step-by-step stages that are involved in developing a health and wellbeing program. The guide also includes many other relevant tools and templates to assist with the process, all of which can be customised to suit your individual business.
If you would like to access a copy of the work health planning guide, visit the Workplace Health and Safety Queensland website at www.deir.qld.gov.au/workplace/ index.htm. For more information about health and wellbeing programs or health and safety issues, contact Master Builders on (07) 3225 6404 or email firstname.lastname@example.org.
Mobile and operational plant in construction campaign In response to a high number of injuries attributed to powered mobile plants, Workplace Health and Safety Queensland has launched the mobile and operational plant in construction campaign. The campaign will focus on injuries that involve workers being hit, trapped or crushed by the mobile plant. It will consist of both an enforcement component as well as an assessment component. Launched in May, the campaign will run sequentially over a two-year period addressing four types of plant: •
Elevated work platforms
Workplace Health and Safety Queensland will be auditing each type of mobile and operational plant for a period of three to four months and
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the timeframe allows for all categories to be assessed twice, over a two-year period. There are two primary aims of this campaign: 1. Checking compliance with high risk construction activities on construction sites, including:
The interaction of workers with mobile plant
Traffic management on and around the site
The control and programming of activities involving workers around mobile plant
The assessment of competence in relation to operators of mobile plant.
2. Assessing the use of safe work method statements for high risk construction activities on construction sites, including:
The quality and suitability of documentation
On-site compliance with safe work method statements
Individual worker knowledge and understanding of safe work method statements specific to their tasks.
For further information about the campaign, including the inspector guide and public assessment tool, visit the Workplace Health and Safety Queensland website at www.deir.qld.gov.au/workplace/law/ interventions/construction/mobile-operationalplant/index.htm For more information about operational and mobile plant safety in your workplace or to discuss any other health and safety concerns, call Master Builders on (07) 3225 6404 or email email@example.com.
IS YOUR SCAFFOLD COMPLIANT? SAQ SETS THE STANDARD Choose a SAQ member for your next project to ensure a hassle free experience. • Cogent Scaffolding
• Waco Kwikform
• Brisbane Scaffold Hire
• Allscaf Access
• Uni-Span Group
• X-CEL Scaffolding
• Harsco Infrastructure
• Elder Scaffolding Solutions
• Hutchinson Builders
• Rovera Scaffolding
• Residential Scaffold
• Oldﬁelds Access
• Aluminium Access
• Star Scaffolds
• Hi-Reach Rentals Australia
• Surfside Scaffolding
• Instant Access Australia
• Construction Skills
• Centenary Hire
Systems • Quinn Scaffolding • Galraith
• Secura Group
EXPERTISE RELIABILITY INTEGRITY
For member contact details and to ﬁnd out how they can help you go to the SAQ website.
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Insurance Ken Bowen – General Manager Insurance
Insurance for group training apprentices Having the right insurance in place for your group training apprentices is important to ensure your business is properly covered.
if you contribute to an injury of an employee of any business other than yours. Hence, you must make sure that your public liability policy does not exclude WorkCover recovery actions arising from employees of others.
Hiring apprentices through group training organisations (GTOs) is now a common practice in the building and construction industry, and is strongly supported by Master Builders.
The Queensland Government has recognised the inequity of this situation. WorkCover recovery action in respect of GTO apprentices is currently suspended under Ministerial Direction. Unfortunately, the fact remains that the host still carries an exposure from a legal perspective, even though recoveries are not being initiated.
Group training facilities play a vital role in cultivating future skilled workers in the industry and servicing the variable workforce needs of builders and trade contractors.
Have you got the right cover in place? If you use GTO apprentices, it is important to ensure you have the right policies in place to cover your insurance obligations under the host employment contract you have signed. Host employment contracts can include quite onerous terms on the host, so it is vital to scrutinise the insurance obligations in the agreement and line these up against your policies to check compliance. It is also important to understand that the requirements assigned to the host by the various GTOs are not standard, and that substantial variations can occur from one GTO to the next. It is, therefore, essential to familiarise yourself with the insurance obligations of the host under the contracts of the GTOs you use and then check you are holding the required insurance coverage to match. Failure to properly fulfil these obligations could leave you liable for significant uninsured claims.
Principal issues Insurance obligations placed on the host usually work on a case-by-case basis, however, the following are some of the issues to watch out for: Public liability The standard provisions of a public liability policy will usually cover the insured entity (such as the host), their directors, employees and principals. The policy should also include, as standard, any portion of liability incurred by the host, which may arise from the actions of GTO apprentices whilst under the host’s control.
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However, it is important to note that a GTO will not usually be one of the insured parties under the host’s policy and neither would GTO apprentices, as they are employees of the GTO and not the host. This situation is at odds with many host employment contracts, which typically require a host employer to include both the GTO and the apprentice as insured parties under the host’s insurance policy (whilst the apprentice is under the control of the host). This effectively means that in these circumstances, the host employer is contractually bound to insure both their own liability, plus that of the GTO and the apprentice. If you do not do this and a public liability claim arises in which the GTO or the apprentice are found proportionately liable due to their own wrongdoing, you may not be insured for the amount of their liability. However, the host will still have to pay amounts awarded against the GTO or the apprentice, due to a breach of contract conditions. Apprentice tools The host employment agreement can also include obligations on the host to insure an apprentice’s tools against various risks. The required cover may not be included in the host’s policy in respect of tools, plant and machinery. If this is the case, it is important to ensure that your policy will cover such provisions. WorkCover Queensland Since GTO apprentices are not employees of the host, they are not insured by the host’s WorkCover policy. As employees of the GTO, it is the GTO’s policy that will cover any injuries that may occur. This does create an anomaly as the WorkCover premium for the apprentice is charged to, and paid for, by the host, yet the host remains exposed to recovery action from WorkCover for reimbursement of its claim costs. This is similar to the situation that could occur
Master Builders ProtectionPLUS insurance The Master Builder ProtectionPLUS insurance plan automatically includes provisions concerning inclusions of: •
A GTO as an insured party, if required to do so by contract
A GTO apprentice as an insured party, if required to do so by contract
Apprentices tools, if required to do so by contract – but this cover is subject to the type of coverage you have arranged for your own tools
WorkCover recoveries in respect of claims paid by WorkCover for GTO apprentices, should such a claim be made against you.
In summary Due to the varying terms applied by GTOs in their host employment contracts, the above information is of a general nature only. There is no substitute for checking your policies against the requirements of the contracts you sign. For more information visit our website at www.masterbuilders.asn.au/insurance or call Master Builders on 1300 13 13 26 or email firstname.lastname@example.org. Note: Details of insurance coverage in this article are a summary only of policy coverage. We are pleased to provide full copies of policy documentation on request should you wish to review the complete terms of cover as these will apply in the event of any claims. Information contained herein is of a general nature and has not taken into account the particular insurance needs of any individual business or person.
GROUP TRAINING FACILITIES PLAY A VITAL ROLE IN CULTIVATING FUTURE SKILLED WORKERS IN THE INDUSTRY.
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CAMS building momentum Meet the mentors Jim Baker
Jim Baker began his painting apprenticeship in 1969 in his father’s business in Perth. He now runs James W Decorating in Algester, Brisbane, where he has seen six of his previous apprentices go on to become successful tradesmen. His first female apprentice is due to finish this year. Jim is currently working with two painting apprentices in the CAMS and finds them very keen to learn new skills and the basics of successful business operation. “In a way, I have been mentoring ever since I hired my first apprentice 18 years ago,” Jim said.
Across Australia, Master Builders will train over 250 apprentice mentors to support at least 600 apprentices in the Construction Apprenticeship Mentoring Scheme (CAMS) by June this year. So far, more than 200 specially trained industry mentors in every state and territory have volunteered to provide advice and support to construction apprentices. More than 250 apprentices have signed up to receive mentoring under the CAMS program. CAMS was officially launched on 19 March by the Parliamentary Secretary (now Minister) for Higher Education and Skills, the Hon. Sharon Bird MP. “The Australian Government has allocated $3.4 million to the scheme and is working closely with Master Builders,” Ms Bird said. “This scheme is helping deliver the skills the nation needs and offering crucial support to young Australian apprentices.” Under the CAMS program, apprentices receive individually tailored mentoring and coaching support, develop great connections in the building and construction industry and can access a range of special deals and benefits. Master Builders is proud to deliver this important program to help increase apprentice retention and motivate people to secure a rewarding career in building and construction. For more information about CAMS, visit our website at www.masterbuilders.com.au/cams.
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“While most of my apprentices had doubts about continuing in the trade, we talked it through and they are now fully qualified tradespeople. “As an employer, giving apprentices support and showing them the benefits of completing their trade has always been my goal.” For Jim, the communication opportunities provided by the CAMS are a valuable source of encouragement for apprentices. “There are some employers who don’t have the patience or feel the need to communicate with their apprentices outside of telling them to work faster or what they are doing wrong,” Jim said. “The majority of apprentices want to learn as much as they can, but feel they can’t ask their employer in case they are reprimanded about asking too many questions. “They need someone they can feel at ease with, and having a CAMS mentor to talk to can help answer queries and relieve some of the work related pressures.”
Jim says it is easy to fit in CAMS with his other commitments. “A simple phone call, text or email every 2–3 weeks to keep up to date with my mentees, and writing out a short monthly report, has been no problem at all,” Jim said.
“Apprentices need to look at their long-term goals and to moving on after completing the apprenticeship, whether it’s becoming a tradesperson or something else,” Garth said.
“Face-to-face meetings are organised to suit our work schedules and proximity to each other every three months.” Jim has written a book called How to Become a Really Successful Painter, r which is purchased by Dulux Australia and given to every final stage painting apprentice in Australia. It is also sold online.
As Managing Director of GPS Cabinets in Enoggera, Steve Cedergren has worked with numerous young people during his 40 years in the building industry. “All my apprentices lasted the distance and have gone on to successful trade careers. I still keep in touch with them all,” Steve said.
When he retired from the building industry, Bundaberg carpenter Garth Petersen was looking for a new challenge. With a 40-year career behind him, which included having his own company and being self-employed, Garth was an ideal mentor to join the CAMS. “The CAMS training was an eye opener because I hadn’t been aware of any problems, and didn’t realise the financial and other pressures that apprentices can struggle with,” Garth said. “It was a different world back when I did my five-year carpentry apprenticeship. We received 25% of a qualified tradesperson’s wage, yet still managed to survive. “There is more pressure now – apprentices may earn more, but they need more. “While we rode pushbikes back then, now everybody needs a car. So for around $240 take-home pay per week, apprentices are expected to run a car, keep up a mobile phone plan, etc. “I think it’s fair to say that finance is their biggest stressor.” Garth’s main advice to apprentices is not to focus on the short term.
“I did my carpentry apprenticeship in the early 70s, and the whole landscape has changed now for people going into trades. “As an apprentice in the 70s I had mentors such as my Dad and other tradies, along with two very helpful uncles. But these days a lot of kids don’t have male figures in their everyday life, so they don’t get the support they need. “Apprentices today rarely have the same boss for the whole time, particularly as hiring through group training organisations is now a common practice. “They could be with a boss for a year, a month, or even just a week, before that person changes.” Steve has a long association with Master Builders and is a member of the Housing Sector Committee, which provides recommendations on policy and industry-wide issues. He participated in the inaugural CAMS training session and is currently working with three apprentices. “The training helped me see what a complex area we are dealing with,” Steve said. “At the end of the day, we’re not psychologists – we’re just doing what these guys want to eventually do.”
Not sure what contract to use? Call Master Builders for contracts advice. Call us on 1300 30 50 10.
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Sustainable building reaches new heights in Central Queensland
It’s hard to imagine a house that has no connection to town water, power or sewerage, but it’s a vision Central Queensland builders, T T Cummins & Son Builders Pty Ltd, have turned into a reality. Located on the outskirts of Emu Park on a 42 acre rural block, ‘Lot 1, Emu Park Rd’ is the latest sustainable living project from third generation building company, T T Cummins & Son Builders. Sited atop a large hill overlooking the coastal township of Emu Park, it boasts 360 degree views of the surrounding coastline and rural outlook. However, its position and idyllic location aren’t the only things that make this home so interesting and unique. Constructed from solid core filled reinforced masonry blocks to withstand the cyclone category terrain in Central Queensland, Lot 1, Emu Park Rd uses a range of passive design characteristics that make it an environmentally sustainable masterpiece. After completing the Green Living Program through Master Builders last year, Graham and the team were keen to embrace the philosophy of sustainable living. “The Emu Park home is the first off-the-grid project we’ve done in many years, and it definitely has the most emphasis on sustainable living,” Graham said. “We loved the fact that it was such an isolated site, and although this made it difficult to access, it meant the home could include a range of interesting services, like the solar panels, wind turbine and battery bank.” The impressive home had a very particular design brief, and it was a project Graham and a team of builders, contractors and specialist providers, took great passion and pride in.
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Although positioned in an area that is characteristically warm and humid in the summer, and mild in winter, the Hybrid offthe-grid power system that the house runs off, utilises the site’s two greatest resources – the sun and the strong ocean breezes. The clever orientation of the house means that it excludes eastern and western sun from the building’s envelope, while maximising the exposure of the solar panels to the path of the sun as well as exposure to the prevailing cool breezes. This unobstructed movement of air and cross ventilation through the house is aided by the long, slender footprint of the building and extensive use of louvered openings. The dwelling is also cooled by the thermal mass of the 400m2 concrete slab it sits on, along with the predominantly tiled floors, white external walls and the use of a light coloured ‘Dune’ Colorbond, custom orb roof, which reflects the solar radiation. These all regulate the temperature of the house in the hot summer months by cooling from the ground up and the roof down. It also means no mechanical cooling, such as air-conditioning and ceiling fans, is required for the home, effectively eliminating the power costs usually associated with this. Shading of all external walls was achieved through the use of a minimum 900mm overhang around the house, with the western elevation designed with minimum glazed openings and grey tinted glazing, and the
eastern side shaded by an impressive patio overhang. To insulate the house, Graham and the team used a range of products, including air-cell insulation under the roof, patios, overhangs and carport, reflective paper on all external timber-framed gable walls, and a Thermotech insulated coolite panel lift garage door. Lighting was another big factor in making the dwelling energy efficient. To allow for as much natural and power free lighting as possible, two 400mm diameter tube skylights with diffusers were placed in the middle of the house. This provides natural light to two of the most central areas of the home. All other lighting fixtures are one hundred percent LED, and were strategically wired individually throughout the dwelling to reduce the amount of fixtures that would normally be required in any average home, and maximise energy efficiency. Due to the remote location of the property, a Hybrid power system was developed to achieve an off-the-grid power supply. The 24 volt, 1130 amp battery bank is generated by 20 solar panels, which sit on the purposebuilt 20-degree garage roof, a wind turbine, which can reach a rotation speed of 60 rpm, and a back-up generator. This battery bank is located in a purpose-built concrete-vented battery room, which is easily accessible for maintenance. The hybrid power system powers the instantaneous gas and solar hot water systems,
and the kitchen is fully installed with a gas cook top and oven, virtually eliminating the costs typically associated with this power consumption and reducing the home’s greenhouse gas emissions. Completely isolated from the town water supply, all water for the home is sourced from three 24,000 litre concrete water tanks, which are strategically cut into the side of the hill on the property. The rainwater is pressurised to the plumbing via a small multistage pump and pressure tank, which extend the draw off period and minimise a short stop/start cycle. A 5,000 litre poly tank is also located on top of the suspended concrete deck and is gravity-fed to an external shower and tap for emergency use in case of power failure. A stand-alone septic sewer system has also been installed for all waste water produced by the house, meaning this house is completely stand-alone. Aesthetically pleasing features include high ceilings throughout, a feature sandstone entry façade, solid granite and stone tops, and square-set architraves and reveals. These, combined with the overall sustainability and self-sufficiency of the home, made its new owners thrilled with the finished product. “Through weekly client visits and meetings, I believe we were able to comprehensively comply with our client’s wishes and build their dream sustainable home,” Graham commented.
LOT 1, EMU PARK RD USES A RANGE OF PASSIVE DESIGN CHARACTERISTICS THAT MAKE IT AN ENVIRONMENTALLY SUSTAINABLE MASTERPIECE.
“We were able to do this while still maintaining best building practices, integrating their creative ideas and achieving a practical, yet modern, seamless, high quality finish. “Needless to say, we’re chuffed with the end result.” june/july 13
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K J Homes shines in tough times It’s a family affair for Cooloola/Sunshine Coast-based building company, K J Homes, who have turned their Queensland business into a thriving success. When Sean Kimlin and his wife Johdy, took over K J Homes back in 2008, they had a very clear goal in mind: to provide quality service and personalise the business with their own unique style.
THIS IS PROOF THAT WORKING HARD REALLY DOES PAY OFF, EVEN IF AT TIMES YOU FEEL LIKE YOU’RE GETTING NOWHERE.
Sean began his apprenticeship as a carpenter/joiner some 20 years ago, turning down his builder father’s offer to train under him, in a bid to go it alone and avoid the “boss’s son syndrome” he would have potentially faced on job sites. Sean and Johdy soon found their calling on the Sunshine Coast, where they joined Sean’s father and brother to complete some large architectural multi-level waterfront developments. After successfully completing his studies, Sean received his Builder Medium Rise license and was keen to establish himself further in the industry. Ensuring every project they worked on would have its own “special, individual touch” was something that encouraged Sean and Johdy to purchase their own business – but it didn’t come without a lot of hard work and dedication. “One of the biggest challenges was going from being a contract carpenter, doing two to three large architectural homes per year, to doing upwards of 25 to 30 homes,” Sean explained. “Finding work was also hard when we were initially starting out, and land shortages and rising construction costs will most likely continue to present further challenges.
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“I have to wear many different hats throughout the day, jumping job roles all day long, from labourer, to sales and design, back to digging holes and being in the office with paperwork piled high around me.” Sean and Johdy have both worked extremely hard to turn their business into a success, and the proof is in the milestones they have already achieved. Their beautiful display home in Cooloola is open seven days a week, and their company builds homes in areas from the Sunshine Coast to Hervey Bay. They have also just experienced another fantastic accomplishment, having recently put up seven builder signs for new homes in just one day. “This is proof that working hard really does pay off, even if at times you feel like you’re getting nowhere,” Sean said. These achievements wouldn’t have been possible without having streamlined procedures in place and great communication between all staff and clients, which Johdy says results in a “quality build completed on time, every time”. “Our team, which includes sales, design and admin, work efficiently together, incorporating costeffective building methods and delivering quality projects our clients are thrilled with,” Johdy explained. “We offer a personalised service – so if a client comes to us with a set budget, our in-house designers, Garry and his wife, Ruth, are able to design a beautiful home to meet their requirements, which we can then build straight away. “The personal attention given by our team always receives positive comments, and many of our clients are actually returning customers because of this. “We are also constantly looking for ways to improve ourselves further and continue to push our designs to achieve greater than the minimum 6-star energy efficiency rating, most times earning between 8 and 10 stars. “The fact that we are so busy is a good indication that we’re on the right track.” Having already won various industry awards in the past, Sean and Johdy now have their sights firmly set on winning a Master Builders Housing & Construction Award. “Since joining Master Builders we have found the information and support that we receive to be extremely helpful, especially on issues like insurance, contracts and legal advice, and workplace health and safety support and updates,” Sean commented.
“Master Builders really does take the confusion out of a lot of things for us.” When they’re not on the job building their clients’ dream homes, Sean and Johdy are spending time with their two very active young boys. In fact, weekends are usually taken up with surfing, camping, fishing and motorbike riding, which the whole family is passionately involved in. But when it’s back to business, Sean and Johdy are focused on providing that personalised service that’s already given them a good reputation, loving their jobs and ensuring this is reflected in the finished products. And as far as advice goes for those starting out in the industry, Sean says it’s all about having a good work and lifestyle balance. “Find a trade that will suit your lifestyle now and into the future. Travel while you are young, have fun, work hard and always be honest. “Once you’ve learnt your trade, it’s a skill you’ll have forever.”
ONCE YOU’VE LEARNT YOUR TRADE, IT’S A SKILL YOU’LL HAVE FOREVER.
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How do you manage project risk? Guest speakers Ian White, Deputy General Manager – Operations & Service Delivery, Building Services Authority
Failure to properly identify and manage project risk is the reason why many good businesses fail. Managing risk is integral to the success of every project. At the Master Builders Connect workshops you will learn about the importance of risk management across the four key phases of a project: 1. Tendering – get it right from the start 2. Contract – set up the contract correctly 3. Construction – the importance of project administration 4. Completion – how to close out the job and get paid Master Builders Connect gives you a unique opportunity to gain know-how from industry veterans and professionals. Each workshop will begin with a presentation from an industry professional, followed by a workshop discussion led by a group of mentors, who are industry veterans, successful builders and members of Master Builders Committees. Master Builders Past President and Managing Director of DJ Builders & Sons, Lawrie Dore, who has been involved in Master Builders Connect as both a presenter and mentor, highly recommends the program. “As someone who has been involved in this program since its inception, I would recommend it to anybody who intends to participate in the building industry either as a builder or a contractor,” he said. “The program is designed to get ambitious people started in the business, to make them aware of the challenges and the help that is available from within the industry. “The mentors are successful builders and associated people/consultants who have been in the industry all of their working life and are willing to pass on a wealth of information to the next generation. “I commend the Master Connect program to all upcoming builders, contractors and their spouses.” The Master Builders Connect workshops will run over two evenings in Brisbane on 24 July and 21 August at 5.30pm–8.30pm. The workshops are free for members to attend, including pizzas and soft drinks on each night. Learn about common mistakes made by others in the industry and how to avoid them, improve your business skills, and exchange ideas about running a successful project at the Master Builders Connect program. To register online, visit www.masterbuilders.asn.au/events and find the events on 24 July and 21 August or call us on 1300 30 50 10. Proudly supported by:
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For the past seven years Ian has been self-employed as a commercial building contractor and re-joined the BSA in February 2012. Ian previously held the position of Executive Manager – Dispute Management Division for 11 years at the BSA. Prior to this he worked at the Brisbane City Council in the capacity of Building Surveyor. Ian has over 50 years’ experience in the building industry as a builder and building surveyor. He was also a referee with the Building Tribunal and lectured in Building Law and Building Technology at QUT. He is a past National President of the Australian Institute of Building Surveyors and is past Chairperson of the Construction Industry Advisory Council. Darren Ho, Partner, Mills Oakley Lawyers Darren has more than 15 years’ experience in the building and construction industry, providing front and backend legal services to contractors, developers, engineers, architects, private certifiers, (building) industry associations and government authorities. Darren’s expertise ranges from construction and engineering to licensing and trade practices law. He provides advice and document preparation, mediation and other alternative dispute resolution services, as well as litigation in the Supreme, District and Magistrates Courts. He also advises on building dispute and review proceedings in the Queensland Civil and Administrative Tribunal.
Upcoming changes to superannuation
Benefits of MySuper •
Single, diversified investment strategy
Standard set of fees – making it easier for members to understand the fees they pay, and to be able to compare fees against other MySuper products
Standard, default level of life and total and permanent disability insurance – the government also aims to standardise insurance policy terms and definitions
Members can be assured that they won’t be paying for any unnecessary ‘bells and whistles’ that they do not need or use.
Superannuation guarantee rate increase
The federal government’s SuperStream reforms will offer a comprehensive package, designed to enhance the ‘back office’ of superannuation. Introduced to improve the processing of everyday superannuation transactions, SuperStream includes measures to:
Don’t forget that the superannuation guarantee rate is increasing on 1 July 2013 to 9.25%. Please ensure your payroll software is updated accordingly. The legislated superannuation guarantee increases are outlined in the table below: Year commencing
Minimum SG contribution
Impose data requirements for processing rollovers and contributions
1 July 2013
Allow the use of tax file numbers (TFNs) as a primary account identifier
1 July 2014
Encourage the use of online solutions to improve processing efficiency.
1 July 2015
The main difference is that you’ll have to process all super contributions electronically in a government-approved format.
1 July 2016
1 July 2017
In order to prepare for SuperStream, BUSSQ is encouraging employers to get online as soon as possible. So, if you aren’t already remitting your contributions online, now’s a great time to start. Several payment options are available, including BPAY, EFT and authorised bank transfers.
1 July 2018
1 July 2019
Implement standardised forms and common data standards for electronic transactions
• • •
MySuper – what does it mean for you? MySuper is designed to replace existing default funds. As an employer it allows you to compare apples with apples when choosing a default super fund, offering a suitable and cost-effective super product that meets minimum super standards. BUSSQ will be offering a MySuper product from mid-2013. It is important to note that from 1 January 2014, employers must pay super contributions to a fund that offers a MySuper product for any employees who have not advised their employer of their ‘choice’ fund.
Some employers may have additional obligations under an award or workplace agreement, or may choose to make additional contributions on behalf of an employee. Call BUSSQ on 1800 MY BUSSQ (1800 692 877) to speak to one of their insurance specialists about the changes and the best options for you. june/july 13
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Health & wellbein ng
Researchers say the best way to give up smoking is to quit spontaneously. Combatting a habit that is responsible for 35,000 hospitalisations and one in seven deaths each year is something that needs to be taken very seriously. The state government is eager to work with employers who encourage their staff to make healthy changes, and that’s why they have developed the Workplace Quit Smoking Program. This key program of the Workplaces for Wellness Initiative was designed to engage and support Queensland workers to make positive and sustainable behaviour changes that reduce lifestyle-related health risk factors and improve their health. Smoking is an issue that is prevalent in the building and construction industry. The 2007–08 National Health Survey found that 33.9% of Queensland blue collar workers reported smoking daily, compared to 17.6% of white collar workers. Among Queensland workers of both genders, blue collar workers such as technicians and trade workers (38.7%), machinery operators and drivers (37.6%) and labourers (32.0%) were much more likely to be current smokers than people in all other occupations. Furthermore, by broad occupational categories the rates of smoking prevalence was highest among construction (43.5%), manufacturing (35.1%) and transport and storage (32.0%) industries. The Workplace Quit Smoking Program is an evidence-based program targeting workers in blue collar occupations and high risk industries in Queensland. It is a structured smoking cessation program that combines the use of behavioural counselling with nicotine replacement therapy (NRT). It is delivered by Queensland Health’s Quitline service (13QUIT); a confidential telephone smoking cessation counselling service dedicated to supporting smokers to quit, and is managed by the Tobacco and Alcohol Branch, Queensland Health. For further information and to register your workplace for the program, please contact Madonna Kennedy, Senior Health Promotion Officer, Queensland Health, on (07) 3328 9838 or at Madonna_Kennedy@health.qld.gov.au
Fast facts: •
Tobacco smoke is a mixture of over 4,000 chemicals which can reach the brain, heart and other organs within ten seconds of the first puff Tobacco smoking can harm almost every organ in the body, but because it happens gradually it is difficult to notice Smoking is a proven risk factor for a range of fatal and debilitating diseases and conditions including cardiovascular disease, stroke and cancer Key medical conditions include emphysema, lung and other cancers and heart disease and stroke
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Smokers who spend $20 a day on cigarettes will save $3,360 after six months if they quit.
Time since last cigarette benefits •
20 minutes – Heart rate drops
12 hours – Blood levels of carbon monoxide drop dramatically
72 hours – Sense of taste and smell, and circulation improves
2 weeks–3 months – Heart attack risk begins to drop, lung function improves
1–9 months – Coughing and shortness of breath decrease
1 year – Risk of coronary heart disease is halved after one year, compared to continuing smokers
5 years – Stroke risk is reduced to that of a non-smoker 5–15 years after quitting. Risk of cancers of the mouth, throat, and oesophagus decreases
10 years – Risk of lung cancer death is about half that of a continuing smoker and continues to decline. Risk of cancers of the bladder, kidney and pancreas decreases
15 years – Risk of coronary heart disease is the same as a non-smoker. The all-cause mortality in former smokers declines to the same level as people who have never smoked.
Health & wellbeing
QIMR finds new target for brain cancer treatment Scientists at the Queensland Institute of Medical Research (QIMR) have identified a new target for treating aggressive brain tumours. Professor Andrew Boyd and Dr Bryan Day have shown that a particular protein â€“ EphA3 â€“ is found in up to half the cases of glioblastoma multiforme (GBM), particularly in the most aggressive cases. They have also shown that EphA3 is required for GBM cells to grow and form tumours. â€œMost significantly, this protein is something we can directly target with a treatment weâ€™ve already developed, which is now in clinical trial for use in leukaemia,â€? Dr Day said. â€œIt is early days, but we know cells which express the protein EphA3 can be eradicated in the laboratory with this treatment, so itâ€™s very encouraging in terms of developing a new treatment for brain cancer.
â€œMy dream would be a clinical trial for its use in brain tumours in the next few years.â€? GBM is the most common primary adult brain cancer, and is nearly always fatal. It kills about 1,000 Australians every year, most within two years of diagnosis. Professor Andrew Boyd first discovered the protein EphA3 in leukaemia cells in 1992. Its presence in the brain tumour cells that are critical for cancer formation may explain why this cancer usually recurs, despite chemotherapy or radiation. â€œNew treatments for this aggressive type of brain cancer are an urgent clinical challenge,â€? Professor Boyd said. â€œDefining a new target, and knowing we have created an antibody that might beat it, is an exciting finding. â€œDespite the best efforts of medical researchers, survival rates for GBM have barely changed in 50 years,â€? Professor Boyd said. For more information about QIMR, visit www.qimr.edu.au.
MVM OHJDO are specialists in the IROORZLQJ areas: Â‡ Workplace W Health & Safety Â‡ Electrical Safety Â‡ Work W Cover Â‡ Q-COMP
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Contact Andrew: email@example.com a Contact Jamie: firstname.lastname@example.org a Contact Damien: email@example.com a
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Mastering your business
Taxable payments reporting for end of financial year Don’t forget that this July, businesses in the building and construction industry are required to submit their first taxable payments annual report to the Australian Taxation Office (ATO).
Win MYOB LiveAccounts
The report outlines the total payments you have made to each contractor for building and construction services for the 2012–13 financial year. The aim is to improve tax obligation compliance by contractors who are currently not doing the right thing. As with any new tax legislation, it’s important for businesses to check they’re keeping the correct records. If this legislative change applies to you and you don’t record payments from 1 July 2012 in your accounting software, you may face a lot of work in June/July 2013. Or, you may face hefty accounting bills. Make sure now that you have the details required to complete your taxable payments annual report. If you are using a paper-based or spreadsheet accounting method, which doesn’t allow easy flagging of contractor payments, you may struggle with your end of financial year reporting.
The first annual report is due 21 July 2013 for payments made in the 2012–13 financial year.
“What if I receive an application or notice of listing from Fair Work Australia?”
It’s easy to use and it’s intuitive. It has everything you need to manage your business accounting including taxable payments reporting, quick and simple invoicing, GST and payroll. For your chance to win, simply tell us in 50 words or less why you need MYOB LiveAccounts to get organised for the new reporting requirements.
It is easier to capture these contractor payments straight away via up-to-date accounting software, otherwise you could be playing serious catch up when the first taxable payment annual report is due for lodgement in July 2013.
For more information about taxable payments reporting visit www.ato.gov.au/taxablepaymentsreporting.
MYOB is offering readers the chance to win free access to LiveAccounts online accounting software for one year, which usually retails for around $29 per month.
Email your answer to firstname.lastname@example.org by 5pm on Friday, 28 June. The best answer, as judged by MYOB, wins. Visit www.myob.com.au for more information about MYOB and their range of products.
MASTER BUILDERS MEMBERS RECEIVE F R E E A S S I S TA N C E I N FA I R W O R K A U S T R A L I A M AT T E R S I N C L U D I N G U N FA I R DISMISSALS.
f Listing Notice o Section: atter: Title of M : umber(s) Matter N
ir dismis n for unfa pplicatio ness! s.394 - A si bu ur d bH yo This coul …. U2010/… T
re a Fair
Call Master Builders team on (07) 3225 6407 for timely advice on fair work laws. email@example.com
[ 56 ] june/july 13
‘The Meadows’ signals future value for Gold Coast community Master Builders ‘The Meadows’ display village officially opened in Pimpama recently, showcasing eight homes of superior luxury, style and innovative design.
Face painting, a balloon twister and a jumping castle for the kids, combined with a sausage sizzle and live radio crosses, made for an exciting launch of ‘The Meadows’ display village in Pimpama. The whole family was invited to come along and inspect the all new Leda Developments’ estate and the display village, which showcases homes from seven of Queensland’s best builders. ‘The Meadows’ is Master Builders first display village with Leda Developments, and has given builders the opportunity to offer a broad range of stunning homes to suit all tastes and budgets.
“This will be a great asset to the Gold Coast building industry, and we are confident this project will be successful for Leda Developments and Master Builders,” Mr Ell said. General Manager of Newstart Homes, Chris Mebberson, said his company was proud to be associated with Master Builders and pleased with the benefits he was already seeing. “Since the recent opening of our display home at ‘The Meadows’ we have had a lot of interest
from buyers, and the support from Master Builders in the establishment and running of the village has really helped,” Mr Mebberson said. “One of the great things about being involved with Master Builders is the various opportunities they provide to promote the individual builders in the village as part of their ongoing marketing campaign. It’s important for us to get our name and brand in front of potential buyers.” ‘The Meadows’ is just one of seven Master Builders display villages located across South East Queensland. It can be accessed via exit 49 off the Pacific Motorway. Take an online tour of the Master Builders display villages at www.qlddisplayvillages.com.au.
Homes from Bluewood Homes, Choice Homes, Newstart Homes, Palladio Homes, Stylemaster Homes and Unique Homes, create a showpiece that is a true reflection of the underlying vision, determination and professionalism of the Queensland building industry. Speaking at the opening, Bob Ell, from Leda Developments estimated that the project, totaling 1,200 lots, would generate in excess of $600 million worth of value and approximately 1,000 jobs over the next three to four years.
This book is intended primarily to be used as a general information guide to maintenance for homeowners. The focus of this book is on the majority of typical home styles. The booklet sets out information for home owners on how best to look after what is probably the largest investment they will make during their lives, and describes the home owners’ responsibilities with regard to the use and operation of the home.
New Home Owner’s Maintenance Manual
This book is published as a community service by Master Builders to assist purchasers of new homes or those who are carrying out extensions or renovations. Call Master Builders on 1300 30 50 10 to purchase a copy. QMBA-16850 03-13
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Important change to Caltex fuel cards these offer poor security and are often the first combinations used for stolen cards. We recommend choosing a PIN that is difficult to guess.
Caltex is making an important change to all new and existing fuel cards to improve card security. Caltex has made the decision to add a personal identification number (PIN) to all Caltex fuel cards. This change will provide a number of benefits to cardholders.
2. Swipe your card at the counter
A PIN will increase card security and help minimise fraud by protecting cardholders if they lose their card or have it stolen. In addition, by having a PIN assigned, cardholders will have the added convenience and flexibility of accessing outdoor payment and Pay@Pump terminals.
4. Select and enter a PIN. Your PIN must be between four and eight digits. The PIN will be saved in the system.
Adding a PIN to your existing card You will not be issued with a new card. Caltex will change all existing cards to ‘active PIN status’ overnight on 4 June 2013. So, the next time you use your card after 4 June, you simply need to choose and enter a PIN. Follow these instructions: 1. Re-fuel your vehicle
Only communicate your PIN to others on a needs basis and be aware of who is listening.
Don’t write down your PIN and store it in an easily accessible location, such as the vehicle glove box.
Set daily and/or monthly purchase limits on all your Caltex cards to reduce exposure. Purchase limits help you control your fuel and shop spend and can limit your exposure to unauthorised use. When combined with PIN security, purchase limits provide a higher level of security and added peace of mind.
Keep your fuel card in a safe place. We advise against keeping your fuel card in your vehicle, where practical.
3. Enter the odometer reading (only if the odometer option is assigned to your card)
5. Remember your PIN, as you will need to enter it each time you use your card from this point forward.
What if you forget your PIN? If you forget your PIN, call Caltex Customer Service on 1300 36 50 96 to have it reset.
Tips for card security Here are some practical tips to help you safeguard your card and PIN: •
Don’t use a recurring series of numbers (such as 0000 or 1111), the last four digits of the card number or 1234 as your PIN –
If you have any questions about your Caltex fuel card or the change, please call Master Builders on 1300 55 11 61.
Buy a new car now for end of financial year savings If you’re thinking about buying a new car, ute or plant and equipment this financial year, why not take advantage of Master Builders special offer and save yourself money? With the assistance of Queensland’s largest dealer group, AP Eagers, Master Builders has secured a special, pre-financial year deal. This deal is exclusive to members and ensures that for any finance pre-approval* between now and the end of the financial year, your interest rate will be held to protect you against any interest rate rises. However, the deal does not stop there. If interest rates drop during this period, the savings will be passed onto you. This means that you come out a winner either way.
[ 58 ] june/july 13
Master Builders offers members access to over 28 vehicle brands throughout Queensland, and can take all the hard work out of securing the very best motor vehicle and finance packages around. To assist with your financing needs, Scott Maxwell, from Leaseline & General Finance (a division of the AP Eagers group) is available to discuss your individual financing needs. To book a one-on-one appointment with Scott, call Master Builders on 1300 55 11 61 or email firstname.lastname@example.org. *Finance subject to normal credit approval terms.
People & events
Win an iPad competition Co ongratulations to Mark Robertson from Anmar Kitchens Pty Ltd, who was the Fe ebruary 2013 winner the of the â€˜Win an iPadâ€™ competition. Members who pay their Maaster Builders membership renewal by the due date go in the draw to win a 16GB Ap pple iPad each month.
from Anma Mark Robertson iPad.
r Kitchens Pty
Ltd with his ne
Central Queensland Business Partner Dinner On Friday, 22 March the Rockhampton Leagues Club played host to 50 Central Queensland business partners, members and partners. John Crittall, Master Builders Director of Construction Policy, provided an update on industry conditions and outlined Master Builders Policy and Advocacy Agenda for 2013. He also provided details about the Construction Apprentice Mentoring Scheme (CAMS). 1.
Members Darren Simpson and Kylie Simpson, with business partner Trevor Rufus
2. John Crittall in discussion with the group from TT Cummins & Sons
Hervey Bay Annual Golf Day The Hervey Bay Annual Golf Day was held on Friday, 19 April and was another great success. The four-ball ambrose game was enjoyed by all who played, and the lunchtime BBQ and drinks were a great way to finish off the day. 1.
Stephen Horne, Troy James, Allen Rykers and Ian Johnson (Just Kits)
2. Paul Yeoman, Peter Grieg, Brett Johns and Stuart Maniskas (Ron Brown Homes) 3. Mick and Karen Duke
2. june/july 13
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People & events
Survey of Industry Conditions winner Congratulations to Gold Coast member, David Deck from DMD Building Constructions, who was the lucky draw winner in our Survey of Industry Conditions for the March quarter 2013. By completing our online survey by 3 April, David was entered into the draw and won a bottle of Penfolds Grange.
Gold Coast Region al Manager, John Duncalfe, presents with his winning bo David Deck ttle of Penfolds Gra nge.
Launch of ‘The Meadows’ display village Friday, 19 April saw the official launch of Master Builders display village at ‘The Meadows’ in Pimpama. The launch was attended by Gold Coast Mayor, Tom Tate, and was followed by a weekend of family fun and entertainment. 1.
Gold Coast Mayor Tom Tate officially opening The Meadows display village in Pimpama
2. Bob Ell from Leda Developments, Mayor Tom Tate and Master Builders Display Villages Manager, Mark Roy, cutting the cake at the display village opening.
Tradies Race Day – North Queensland ensland) ers team, aster Build rance, Far North Que ensland M North Que (Master Builders Insu se Geoﬀ Scor eph Mulheron. St and Dan &
On Saturday, 20 April, Townsville Turf Club hosted a Tradies Race Day at Cluden Park with Master Builders as the major sponsor. Special guests included Dan ‘The Tradie’ and Steph ‘His Lady’, this year’s My Kitchen Rules winners.
Tour of Reece Bathroom Life Showroom Members hoping to learn more about bathroom installations took a tour of the Reece Bathroom Life Showroom on Tuesday, 7 May. Not only did they learn about common issues with the use and installation of products, evacuated tube solar, point of entry house filters and AS testing facilities, they also enjoyed a night of food, drinks and networking with other members.
[ 60 ] june/july 13
People & events
Gold Coast Economic Breakfast A crowd of members gathered on Friday, 19 April for the Gold Coast Economic Breakfast, to learn more about the future of the building and construction industry on the Gold Coast. Special guest speakers included Gold Coast Mayor, Tom Tate and Master Builders Director of Construction Policy, John Crittall. 1.
Master Builders Director of Construction Policy, John Crittall, with Gold Coast Mayor, Tom Tate
2. Master Builders Gold Coast Regional Manager, John Duncalfe, Master Builders Director of Construction Policy, John Crittall, Gold Coast Chairman, Bill Williams and Gold Coast Mayor, Tom Tate.
MASTER BUILDERS OFFICE LOCATIONS BRISBANE 417 Wickham Terrace Brisbane, QLD 4000 Ph: (07) 3225 6444 Fax: (07) 3225 6545 email@example.com www.masterbuilders.asn.au GOLD COAST John Duncalfe Regional Manager Master Builders House 18 Central Park Ave Ashmore, QLD 4214 Ph: (07) 5597 7077 Fax (07) 5597 7044 DOWNS & WESTERN Tony Ryder Regional Manager 166 Hume Street Toowoomba, QLD 4350 Ph: (07) 4699 4100 Fax: (07) 4639 5144
SUNSHINE COAST Michael Hopkins Regional Manager Level 1, 91 King Street PO Box 1458 Buderim, QLD 4556 Ph: (07) 5453 5260 Fax: (07) 5453 5269 BURNETT WIDE BAY TBA Regional Manager 162 Boat Harbour Drive Hervey Bay, QLD 4655 Ph: (07) 4125 9900 Fax: (07) 4124 7235
Mobile and operational plant in construction campaign member briefing On Thursday, 9 May, Master Builders held a member event with Workplace Health and Safety Queensland on the operational and mobile plant in construction campaign. The briefing gave members an opportunity to get up to speed on the details of the campaign, including specific issues that inspectors will be addressing during it. It also gave them the chance to view the auditing tools that will be used, as well as discuss any issues with representatives of Workplace Health and Safety Queensland and Master Builders. Over 50 members attended the briefing, making it a great success and demonstrating that Master Builders members are taking a proactive approach to managing mobile and operational plant safety in their workplaces.
CENTRAL QUEENSLAND Dennis Bryant Regional Manager 35 Derby Street PO Box 631 Rockhampton, QLD 4700 Ph: (07) 4920 3555 Fax: (07) 4921 3235 MACKAY & WHITSUNDAY Malcolm Hull Regional Manager Suite 2, 40 Evans Avenue PO Box 3188 North Mackay, QLD 4740 Ph: (07) 4967 1290 Fax: (07) 4967 1299 NORTH QUEENSLAND Jo Lynch Regional Manager Master Builders House Unit 1(B), 316 Sturt Street Townsville, QLD 4810 Ph: (07) 4760 4600 Fax: (07) 4771 5777 FAR NORTH QUEENSLAND Ron Bannah Regional Manager 310â€“314 Gatton Street Manunda, QLD 4870 PO Box 806 Earlville, QLD 4870 Ph: (07) 4048 8770 Fax: (07) 4048 8771
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Build homes and your business Become a Stroud Homes franchisee today and watch your business grow. Stroud Homes is excited to report that we are looking for dynamic and passionate licensed builders to join the Stroud family. Become a Stroud Homes franchisee, build a business you can be proud of and start enjoying the lifestyle that increased success affords.
Why choose Stroud? Over the years, Stroud Homes have developed a strong reputation for making customers happy. This reputation, along with our ability to adapt and move with the times, has built a solid and successful business system that makes Stroud Homes ideal for franchising. Owning a Stroud Homes franchise allows you to grow your business quickly in a structured, best practice, client-friendly and controlled way. As a Stroud Homes franchisee, you will benefit from the professionalism and support of a high-achieving team with a proven system and solid track record.
High-quality designs Stroud Homes boasts a growing range of well thought out home designs. We’ve expanded one design at a time, carefully crafting each layout to meet a need in the market and then spicing it up with fresh thinking and contemporary style. It doesn’t take long for your prospective customers to see the value in our designs – instantly setting you apart from the competition in your area.
Buying power Benefit from increased buying power when you join Stroud Homes. By working together, Stroud Homes franchises can offer big builder prices with small builder service. Our simple formula is based on running our business smoothly to generate better prices. We focus on developing the smoothest site operations in the industry and when we do, great buying soon follows.
Sales and marketing material We make sure that all Stroud Homes franchises look the part. Our instantly recognisable logo and upbeat colouring has helped us quickly build awareness of our brand.
High performance website The Stroud Homes website is easy to navigate and full of useful information, customer testimonials and dynamic sales videos that make selling our innovative designs even easier. The website also generates a continual flow of enquiries that can be directed to any franchise.
Training, mentoring and support We are dedicated to the success of all Stroud Homes franchisees. That’s why we offer first class training, mentoring and support. We even have an intranet with a huge series of screencasts for 24 hour, stress-free software training. Proven software and construction management systems Work smarter and get ahead faster with our professional sales, estimating and workflow systems. Our philosophy towards software has always been to “buy the best”. We build the best houses and the best houses deserve the best software.
Make the choice to join an enthusiastic and experienced team that is passionate about the industry and totally dedicated to your success. Contact principal, James Stroud, today: E firstname.lastname@example.org P 0410 492 959
â€œYour Waterproofing Specialistsâ€?
Hey Tradie! Feel Like a Change? Join us as a Wet-seal waterproofing franchisee. Choose one of the QLD locations we have available and run your own territory. We are the leading residential waterproofing company in Australia and have been running strong for 29 years. We've waterproofed almost a million wet areas since our inception in 1984. You will receive the highest level of support, starting with four weeks of award winning, ongoing training plus technical, sales IT and administrative support. Your journey with Wet-seal will be an exciting one - a fulfilling career managing your own area as part of our Franchisee Team with full support and friendships. Wet-seal recently ranked in the Top 10 in Australia for overall satisfaction with Top Franchise website as voted by our Franchisees. You will benefit from this turnkey operation with: ! Low entry cost at only $50K (ex GST) for a new area including four weeks training, twelve weeks of income, signwriting for your white vehicle, two weeks in field assistance, two weeks of stock and tools and your accommodation during initial training, all valued at $27K. ! Personalised one to one training at our exclusive training facility. ! Nationally recognised Cert III. ! Large network of over 50 Franchisees & well known throughout QLD. ! Wet-seal exclusive products (we supply our own Enviro-coat range). ! Group buying power. ! Quality assurance, we have ISO9001 and an in-house Quality Assurance team. ! Innovation through our Chemist and Technical Experts. ! Ongoing Technical support. ! Sales/Marketing support throughout. ! Administrative support - we take care of all invoicing. ! Exclusive territory. ! All administrative & initial product equipment supplied. Why is Wet-seal so successful? Our strength lies with our Franchisees who are professional and dedicated business owners providing the best waterproofing available with a Franchisor Team of staff supporting your efforts. Our difference is our quality of products and application - no leaks! We have a proven track record over many years. What about follow up and support? ! Ongoing training and support is a vital part of the success of our Wet-seal Franchisees. ! A team of experienced technical experts are always on hand to assist with advice and guidance. ! QLD Regional meetings are held each year with fellow QLD Franchisees assisting with technical updates, product updates, Building Code changes and sales and marketing skills. ! Ongoing support and encouragement from National Franchisee Manager, Vince, and National Sales Manager, Anthony.
To find out more, contact: Vince Camera (National Franchisee Manager) Phone: 1800 025 081 Email: email@example.com Website: www.wet-seal.com.au We welcome your call!
One business that will do the lot, thatâ€™s what! Baylec Electrical is South East Queenslands electrical contractor of choice for Project and Multi Residential builders. Baylec Electrical will exceed your electrical contracting expectations, we Guarantee it! Multi-residential builders, developers and residents of Brisbane and Southeast Queensland choose Baylec Electrical because of our: > Proven track record of on-time, on-budget, defect-free projects. > Wide range of in-house end-to-end services, Electrical, Air Conditioning, Security, Intercom, Ducted Vacuum & Solar.
> Full Design Consult facilities. > Flexible approach and customer-first attitude > Best quality products and competitive price > Strong award winning environmental focus and accreditations > Over 13 years and 2000 projects completed to date. For an Electrical Contractor that is BIG ENOUGH TO CATER FOR YOUR NEEDS BUT SMALL ENOUGH TO CARE you can trust the award winning, family owned BAYLEC Electrical to deliver.
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Your complete Electrical, Air Conditioning and Solar solutions provider Lic no. 66061
Call Baylec Electrical on 1300 BAYLEC (1300 229 532) today to book your next project or residential job!
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ZINCALUME®, TRUECORE® and BlueScope are registered trade marks and Activate™ is a trade mark of BlueScope Steel Limited. © 2013 BlueScope Steel Limited ABN 16 000 011 058. All rights reserved. MBMQ32689a8F
Volume 50 Number 6