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Essentials of Fire Department Customer Service

Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.

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Descriptions Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.


Details Author : Alan V. Brunacini Pages : 131 pages Publisher : Fire Protection Publication Language : ISBN-10 : 0879391278 ISBN-13 : 9780879391270 ●


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~>PDF Essentials of Fire Department Customer Service @*BOOK Alan V. Brunacini  

Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the f...

~>PDF Essentials of Fire Department Customer Service @*BOOK Alan V. Brunacini  

Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the f...

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