Page 1

LEWES ROAD | WOODINGDEAN | FIVEWAYS


5 star reviews


Are you home yet? With three branches in prime locations around Brighton we have more than 20 years experience in matching buyers and sellers, tenants and landlords, developers and investors in order to get the very best outcome for everyone. Our vast experience gives us an unrivalled knowledge of the area which is one of the reasons that we have become one of the highest selling estate agents in Brighton & Hove.

The main thing that sets us apart from others is that we put people before profit - every time. We’re recognised in the BEST Estate Agent Guide 2021 as the only estate agent in Brighton to be top rated as ‘Exceptional’ for our Sales marketing, results and customer service. We are also the only estate agent in Brighton & Hove to be approved by the Trading Standards ‘Buy with Confidence Scheme’.

Whether you’re a buyer, seller, landlord or tenant – you’re in safe hands with Maslen Estate Agents.

3


People before profit Customer care is everything to us. Whether that’s getting your first foot on the property ladder, upsizing or downsizing, letting or renting - we are proud of our reputation for treating everyone as individuals who have their own unique requirements and dreams. These are life-changing decisions and for us there’s no better feeling than to be a part of that process.

22 YEARS

OF SERVICE AS

INDEPENDENT ESTATE AGENTS

OFFICES IN

THREE

KEY LOCATIONS A MANAGEMENT TEAM WITH OVER

89 YEARS OF COMBINED SERVICE AT

MASLEN ESTATE AGENTS

4


INTEGRITY RESULTS

Doing things differently

5 STAR REVIEWS ON

2

MASLEN_BROCHURE_2020_215mm.indd 2

‘People before profit’ isn’t a phrase you’d usually expect to hear from an estate agent. David Maslen does things differently, which is why he has built a successful business which stands head and shoulders above others.

David Maslen M.N.A.E.A., M.A.R.L.A.

Director

Having worked for one of the country’s largest corporate estate agents, David knew that things needed to change. Launching Maslen Estate Agents in 1999 his vision was to build a business on the values of trust, integrity and results, treating every single person as an individual. With three successful branches across the city and an unrivalled reputation, that’s exactly why Maslen Estate Agents are so well-known and respected. With a carefully chosen team that shares David’s passionate approach, a commitment to customer care is always the top priority. 5


Land & New homes

Contact David today for a free consultation.

Your home could be worth more than you think. Whether you already have planning permission in place or are simply looking for ways to maximise the value of your property we can advise you on the different options available. By working either together or on your behalf with architects, planning consultants, builders and developers we can explore possibilities such as using part of a large garden to build a new home. We can oversee the whole process through to placing it on the market once it’s ready for sale, and with an “Option Agreement” you don’t necessarily even have to pay for planning permission or architect fees. 6

01273 566 777


Lewes Road Office LEWES ROAD OFFICE Sales agreed compared to other estate agents Sales agreed compared to other estate agents

1st Place Maslen Maslen

-98

76

2nd place agency Other Agency 1

-62

60

£46,156,692

WORTH OF PROPERTIES 3rd place agency Other Agency 2

-57

48

Other Agency 3 4th place agency

35

44

5th place agency Other Agency 4

-32

43

Data from rightmove covering Brighton BN2 3, BN2 4 & BN2 9 postcode throughout the whole of 2020

Other Agency 5

-

41

Covering postcodes: BN1 4, BN1 9, BN2 3, BN2 4, BN2 5 & BN2 9 throughout the whole of 2019.

SOLD IN 2020 WE ACHIEVED AN

INCREDIBLE

99.4%

OF OUR FINAL ASKING

PRICES IN 2020

7


Lewes Road Ben Hawley M.N.A.E.A. Associate Director What makes the head of our Lewes Road branch so passionate and knowledgeable about Brighton and Hove? Simple, it’s his hometown. Having grown up here Ben really knows about his local area - that’s one of the reasons he and his team have so many 5 star Google reviews.

Lewes Road 01273 677 001 lewesroad@maslen.co.uk

Ben has managed Lewes Road since 2012 having previously headed up our Woodingdean branch. Always an inspiration to his team, he goes the extra mile for all of his customers by being with you every step of the way, from valuation or viewing right through to completion.

“I am so glad I chose David Maslen to sell our home after a bad experience with another agent. From start to finish Ben and Donna were fantastic. They really care about selling your home and doing everything they can to help you. They were always professional, friendly, straight talking and responsive. I highly recommend using David Maslen and cannot thank the whole team enough for guiding us through our move.” - Laura M

8


Lewes Road Nick Wall M.N.A.E.A. Associate Director Sharing the same values, Nick has been working with David since the beginning of Maslen Estate Agents. As a member of the National Association of Estate Agents - and with an NVQ Level 3 in Estate Agency - his knowledge is exceptional. Whatever the hour, Nick is there for all new and existing clients from start to finish. He’ll support you throughout the entire buying and selling process and no job is too big. He loves both negotiating offers and putting great properties to market. “I fell in love with the industry straight away, I can’t imagine doing anything else,” Nick says.

“After having an awful experience with a different estate agents (rhymes with trots and lungs) my faith was restored with Maslen. Donna, Nick and Ben were fantastic. Donna was there for any queries and was seemingly available at the drop of a hat. I can’t recommend them enough!” - Solomon G

9


Why choose Maslen? Trust

The only estate agent in Brighton to be top rated as ‘exceptional’ in the BEST Estate Agent Guide 2021 for our Sales service and results, our clients trust us to put their needs before everything else.

Results

Getting the best price for your property is our priority. In 2020, we achieved 99.4% of asking prices and sold over £46 million worth of property.

Ease

We deal with your solicitors directly, it’s another way we’re different from other estate agents. With one of the highest completion rates in the city, Rightmove consistently lists us in the top five Brighton agencies. 10

Confidence

We’re the only estate agent in Brighton and Hove to be approved by the Trading Standards ‘Buy with Confidence Scheme’. Not only that, we’re insured, DBS checked and fully qualified.

People

Although it’s a digital world we think nothing beats talking to a local expert face-to-face. You can pop into one of our three offices for some personal, expert advice - we’d love to see you.

Creativity

When it comes to creative thinking in marketing properties we are leading from the front. Taking advantage of the latest cutting edge online tools is just one example of the way we innovate.


Woodingdean Sharon Wareham M.N.A.E.A. Associate Director Sharon brings 22 years of invaluable experience to Maslen. After joining the company in 2008 it wasn’t long before she became a branch manager. An expert in market appraisals and sales, her passion for customer care is unparalleled. Whether it’s with clients or staff, she’s a real people person. For Sharon, it’s all about finding someone their dream home, and as the longest serving estate agent in Woodingdean there’s really nobody with more knowledge and love for the local area than her.

Woodingdean 01273 278 866 woodingdean@maslen.co.uk

“Many thanks to Sharon and the team for their advice and support during the sale of our bungalow. From initial valuation to completion, the process was handled in a friendly and professional manner. Frequent updates were provided throughout and at no time did we feel forgotten or unimportant. I wholeheartedly recommend them.” - Graham P

11


Featured Properties Whatever your situation, selling a property is a life-changing decision. So whether it’s your first house or your family home, we’ll support you throughout the process. At Maslen, we’re dedicated to matching the right buyer with the right property. That’s why we’re the highest-selling estate agent in Brighton and Hove.

Crescent Drive North £650,000 5 Bedrooms

12

Bernard Road £470,000 - £500,000 3 Bedrooms

Roundhill Crescent £230,000 - £250,000 1 Bedroom


Fiveways Paul Wilkinson M.N.A.E.A. Associate Director With 30 years experience as an estate agent Paul successfully leads the Maslen team at our Fiveways branch. Having joined the company in 2008 he was already a property sales expert and today his dedicated and driven work ethic means that he won’t rest until he finds the right fit. Paul just loves helping people. When he’s not busy running the day-to-day operations, he’s patiently scouring the area for that perfect property.

Fiveways 01273 566 777 fiveways@maslen.co.uk

“We purchased our flat with Maslen and have recently sold it with them too, several years later. We all know how stressful buying and selling can be, but can’t praise the team enough for taking as much stress as possible out of the process. Paul enabled a quick, confident sale, and we were particularly impressed by Donna, their Sales Progressor who was second to none with her communication, advice and in calmly driving everything forward for everyone!” - Natalie AA

13


How we sell your home Online Did you know that 95% of buyers find their property online? That’s why our listings are meticulously created and feature expertly written copy, a detailed floor plan, EPC ratings and in-depth guides around the buying process. We also have a strong presence on the two most important property websites Rightmove and OntheMarket, ensuring that your property is seen by as many potential buyers as possible. ’Featured Properties’ on the front page of our website as well as on these two portals places your property in a hugely prominent position.

Professional photography Did you know that professional photography helps a property sell 1.5 times faster and also increases the chances of you achieving your asking price? The fact that some of our competitors think an agent’s smartphone is good enough is yet another example of how we do things differently. We always use professional photographers to show your home in its best light.

14


95%

OF BUYERS VIEW HOMES THEY’VE FOUND ONLINE

Floor plans During a survey of over five thousand home movers 91% cited floor plans as being useful or essential when searching for their next property. We create professional floor plans for every property we sell, it’s another thing that shows we know what works.

OVER 69,500 VISITS TO OUR WEBSITE IN 2020

Print advertising Print advertising might be something that other agents tell you isn’t needed in this day and age. We disagree. Anything that we can do to help you will be done and that includes making use of local newspapers and magazines to give your property maximum exposure.

15


A personal approach to marketing Our whole company ethos revolves around the concept that when it comes to marketing properties you need a personal approach each and every time. We know that all of our clients will have different dreams and goals and it’s our job to help make them reality. How do we do this? Our multi-level marketing Of course your property will be featured on our website but we go the extra mile when it comes to making sure as many potential buyers as possible will be made aware of it. Our regular highly targeted newsletters, property alerts to registered buyers, innovative use of social media platforms and of course high profile coverage on Rightmove and OnTheMarket all combine to offer you the very best marketing coverage.

16

Real people, real knowledge At Maslen we pride ourselves on having a team of dedicated professionals who take the time to get to know all of the properties we market. This means on a viewing they will have the answers to all the questions a buyer might ask and also know the best aspects of your home to highlight.

“Wow! What a fantastic Team Maslens at Lewes Road, Brighton. From the moment Ben stepped through our front door to negotiate the sale, to Nick writing the brochure and organising the viewings to the amazing Donna handling everything after that, we cannot recommend them high enough! From start to end they have been nothing but helpful, courteous, professional and friendly. If you want your property sold for a good price - these are the team to go to! Not only did they get us a fantastic price for our sale but they assisted us with our purchase because sadly the other estate agents lived up to their reputation- rubbish. Not Maslens @ Lewes Road- these guys get the job done! Thank you Team- you’ve been amazing” - Alex J


Professional brochures You can’t discount the power of print when it comes to staying in the mind of a potential buyer who may have seen several properties in one day. Our professional brochures are produced to industry leading standards and feature eye-catching photography in a luxurious page-turner that will leave a lasting impression.

Discreet marketing Sometimes you don’t want a big ‘For Sale’ sign outside your property for various reasons. If discretion is important to you we offer a bespoke low-key marketing approach which will ensure that you won’t appear online or in the press. We’ll use our large regularly updated list of active potential buyers to identify those specifically looking for properties like yours and target them directly.

“We chose to go with Maslen for the sale of our house because we liked the proposed approach to marketing our house. We also felt they were genuine in their dealings with us and would also be so with prospective buyers which was important to us. Paul did a good job finding us the right buyer and then Donna, the sales progressor, was awesome at nurturing the sale process and keeping it on track as well as keeping us up to date.” - Amanda WJ

17


5 simple steps to selling with Maslen Step 1: Valuation We will use our unrivalled knowledge of the local housing market to give you an accurate valuation. We will always be transparent and honest and give you a figure that we think is achievable right from the very start.

WE PROVIDED

597 VALUATIONS

IN 2020 Step 2: Marketing preparation We will create a package of professional photos, floorplans, EPC ratings and a description of your home that highlights all of the aspects that wil appeal to potential buyers. We can even give you tips to prepare your property for our photographer to make everything as easy and straightforward as possible. 18

Step 5: Progressing and


WE CARRIED OUT

5,070

VIEWINGS IN 2020

Step 3: Listings go live The personalised marketing plan we create for you means that the minute listings go live online everything will be in place to attract the right buyer. Step 4: Viewings We attend every single viewing that we book so that agents can answer any questions a buyer might have as well as you could do yourself. Just as importantly our honest and transparent approach means that we will give you all the feedback you need to keep up to date throughout the process. Step 5: Progressing and managing the sale We work hard to find the perfect buyer and also to negotiate the best price for our sellers. As we promise to be with you every step of the way once you accept an offer we know we still have a lot of work to do. We talk to solicitors, we communicate with everyone involved and our dedicated sales progressor will be there for you until completion.

ONE OF THE LOWEST

PRICE REDUCTION RATES

IN BRIGHTON & HOVE

19


Experts in completing your sale First class service Buying and selling a home can be often overwhelming. Our NAEA qualified staff are there to guide you through any difficult situations, complex negotiations and long chains. Our dedication to making sure a sale goes though is proven by the facts - We’ve got one of the highest completion rates in Brighton & Hove and achieved 99.4% of asking prices in 2020. At Maslen Estate Agents we take great pride in training and developing our team. That’s why we’ve been accredited five times by Investors in People.

20

Support and guidance People over profit is more than a soundbite hashtag slogan for us and that’s why we build lasting relationships with our clients. They trust us to solve problems whilst providing invaluable peace of mind throughout the sales process.


ALL SENIOR TEAM MEMBERS HAVE A LEVEL 3

TECHNICAL AWARD IN SALE OF

RESIDENTIAL PROPERTY 23

21


Independent financial advice Maslen Financial Services Trying to juggle a mortgage, life cover and insurances can be a headache. We’ll take the stress out of buying or selling with some honest financial advice. Entirely independent, we will guide you through the process in a balanced and unbiased way.

Our fee-free services include: Independent mortgage advice Access to underwriters Expert budgeting advice Insurance policy information Online stamp duty & mortgage calculators

“The value of the product he found me was better than anything else I was able to find through my own searches or through other mortgage advisors and when my mortgage expires I know for certain I will be going back to Stuart for advice on the next product I get.” - Shay R

22

David Maslen trading as Maslen Financial Services is an appointed representative of Best Practice IFA Group Ltd. Best practice is authorised and regulated by the Financial Conduct Authority. The registration number is 475260.


Our mortgage specialist can meet you at any one of our three branches Stuart Gulvin CeMAP Independent Mortgage Advisor With over 30 years’ experience in financial services Stuart offers expert advice to first-time buyers, home movers and property investors. CeMAP qualified and 100% independent, he’s dedicated to making the lives of our customers a little easier. So whether it’s mortgages, house purchase, remortgaging or buy to let/let to buy he’s here to help.

“I would not hesitate to recommend David Maslen Financial Services. In particular Stuart Gulvin provided me with exceptional mortgage advice. He was always highly professional, courteous and willing to answer any and every enquiry I had. Look no further for your mortgage advice.” - Patrick R

Financial Services 01273 647 390 mortgages@maslen.co.uk

23


Lettings Professional lettings for landlords and tenants Whether you’re a landlord or tenant we’re here for you Priorities for landlords include finding the right tenant and getting your property rented quickly. We take care of these details and more, such as making sure rents are paid on time.

Our service includes: • Exceptional customer care for landlords and tenants • Honest valuations and trusted advice • Professional photographs, floor plans and descriptions on all listings • Itineraries and quarterly property inspections for managed properties • A reliable network of trusted workmen for repairs and dilapidations • Easy management service for peace of mind

Can’t view a property during the day? We are open till 8pm on Thursdays where we can happily arrange late night viewings and market appraisals

24

• Rent collection service


Lettings Manager Nick Sefton M.A.R.L.A. Lettings Manager With 25 years’ experience in residential lettings, Nick has worked for some of the most prestigious firms in London leading him to being awarded the highest mark in the UK in his ARLA/Nfopp Level 3 exams. Credentials aside, Nick fits right in at Maslen as he just loves helping people. Customer care is everything to him.

Lettings 01273 321 000 lettings@maslen.co.uk “Nick Sefton has made renting out my property as stress free as it could be. He always offers great advice and knows the rental market so well that I know I am in safe hands. The second time I have used his services and have recommended him to friends and family. Thanks Nick” - Claire T

25


We’d love to hear We would love from you to hear from you Get inin touch today Get touch today

BranchBranch opening times times opening

Buying, selling letting your yourproperty? property? Buying, sellingor or letting OurOursales and lettings lettings experts can help. sales and experts can help. Looking for independent and unbiased financial Looking independent andwhenever unbiasedyou advice? Ourfor team are available financial advice? need them. So drop into one of our branches team arefriendly availablestaff whenever them. forOur a chat. Our would you loveneed to hear So you. drop into one of our branches for a chat, our from friendly staff would love to hear from you.

Mon

www.maslen.co.uk

8.30am –

6.00pm

8.30am –

6.00pm

8.30am –

6.00pm

8.30am – Thu 8.30am – 8.00pm

8.00pm

Mon 8.30am – 6.00pm

Tues

Tues 8.30am – 6.00pm

Wed

Wed 8.30am – 6.00pm

Thu Fri

Fri

8.30am – 8.30am – 6.00pm

6.00pm

Sat

Sat

8.30am – 8.30am – 5.00pm

5.00pm

Sun

Sun Closed Closed

D A

AM

ROA

O

E V IL

REH

D

ROA

D

D EEN

D

NORTH LAINE RO

N R OA

26

30

GS

RO

AD

WE

ES FR

KIN

ST

STR

H

FI

EET

EL

D

TER

QU

WES

AD

S R OA

D RO AD

LAN

PALMIERA SQUARE

HOL

D AV EN UE

SWAY

GR AN

KING

AD

D

ROAD

ROA

DYKE

RCH

RO

BRIGHTON CHU

ELM GROV E

ON

TON

THE D RIVE

ING

ND

TCH

LO

BLA

GO

LDS

LE

W

TON

SHO

R

OLD

HOVE

ES

LAS

maslen.co.uk

THE LANES

ST.

JAM

ES’ S TRE

ET

MA

RIN

EA

E P AR

AD

E

ST

ER

N

RO

AD


Lewes Road

Financial Services

lewesroad@maslen.co.uk

mortgages@maslen.co.uk

Woodingdean

Lettings

01273 677 001

01273 278 866

woodingdean@maslen.co.uk

01273 647 390

01273 321 000 lettings@maslen.co.uk

Fiveways

01273 566 777 fiveways@maslen.co.uk

5 STAR REVIEWS ON

31 27