Issuu on Google+

Course Delivery Release 1.0 Š 2008 Blackboard Inc.

Extend learning online


Š 2008 Blackboard Inc. All rights reserved. The content of this manual may not be reproduced or distributed without the express written consent of Blackboard Inc. Users acknowledge that the manual, and all copyright and other intellectual and proprietary rights therein, are and at all times shall remain the valuable property of Blackboard and its licensors, or their respective successors or assignees. Users agree to respect and not to alter, remove, or conceal any copyright, trademark, trade name, or other proprietary marking that may appear in the manual. Blackboard, the Blackboard logo, Blackboard Learn, and Content Delivery are either registered trademarks or trademarks of Blackboard Inc. in the United States and/or other countries.

Š 2008 Blackboard Inc.

Page 2

Getting Started


TABLE OF CONTENTS Workshop Overview .................................................................................................. 5 ROADMAP ............................................................................................................. 6 Student Experience................................................................................................... 7 Logging In .............................................................................................................. 8 Exploring the My Institution Tab ............................................................................. 9 The Course Environment...................................................................................... 10 Exploring the Home Page ................................................................................... 11 Accessing Course Content and Tools ................................................................. 13 Accessing Content in Content Areas ................................................................. 15 Using the Tools Link .............................................................................................. 17 Hands-on Activity ................................................................................................ 18 Best Practice: Remember the Student................................................................ 19 Creating Your Course Menu ................................................................................... 22 Overview ............................................................................................................. 23 Planning the Links ................................................................................................ 24 About Edit Mode ................................................................................................. 25 Adding Tools to the Course Menu ...................................................................... 26 Hands-on Activity ................................................................................................ 27 Creating the Content Areas ............................................................................... 28 Determining the Content Organization .............................................................. 29 Adding a Content Area ...................................................................................... 34 Hands-on Activity ................................................................................................ 35 Adding Items and Tools to a Content Area ........................................................ 36 Hands-on Activity ................................................................................................ 43 Editing the Items in a Content Area.................................................................... 44 Hands-on Activity ................................................................................................ 48 Organizing the Links............................................................................................. 49 Hands-on Activity ................................................................................................ 52 Ask Dr. C .............................................................................................................. 53

Š 2008 Blackboard Inc.

Page 3

Getting Started


Customizing Your Course ........................................................................................ 55 The Control Panel ................................................................................................ 56 Customizing the Course Style .............................................................................. 57 Ask Dr. C .............................................................................................................. 59 Changing Tool Availability .................................................................................. 60 Ask Dr. C .............................................................................................................. 62 Hands-on Activity ................................................................................................ 63 Customizing the Home Page .............................................................................. 64 Adding and Removing Modules ......................................................................... 65 Reordering Modules ............................................................................................ 67 Editing Notification Settings ................................................................................. 68 Hands-on Activity ................................................................................................ 70 Day 1 Tasks .............................................................................................................. 71 Creating Announcements .................................................................................. 72 Adding Calendar Entries ..................................................................................... 74 Hands-on Activity ................................................................................................ 76 Building Your Syllabus .......................................................................................... 77 Creating a Discussion Forum ............................................................................... 79 Best Practice: Welcome Your Students ............................................................... 81 Hands-on Activity ................................................................................................ 82 Workshop Wrap Up ................................................................................................. 83 Spotlight on YOUR Course ................................................................................... 84 Resources ............................................................................................................ 85

Š 2008 Blackboard Inc.

Page 4

Getting Started


workshop overview Workshop Overview In this section, we will look at the key concepts covered in this hands-on workshop. From the student and instructor perspectives, you will be introduced to the teaching and learning features of Blackboard Learn™. First, logging in as a student, you will become familiar with how the course environment appears to your students. As a student, you will learn how to access and navigate through tools and content. Next, from the instructor perspective, you will follow a scenario-based approach representing the tasks you will complete to set up your course. You will begin with examining different strategies for organizing the Course Menu, the students’ access point to tools and content. Next, you will learn how to customize your course style and course Home Page. Finally, you will become familiar with some common start-up tasks, such as creating announcements, adding calendar entries, and setting up discussion forums. Throughout the workshop, pedagogical issues related to teaching and learning online will be introduced.

© 2008 Blackboard Inc.

Page 5

Getting Started


Workshop Overview

3. Customizing Your Course

ROADMAP 1. Student Experience: Explore the course environment: Log in to Blackboard Learn™ and explore the My Institution tab and its links to tools and courses. Access course components: Navigate through the course Home Page, course content, and tools using the Course Menu and breadcrumbs. Think of your students first: Explore ways to ensure a positive start for your students.

Customize course style: Experiment with the appearance of the Course Menu, change the default content view, add a banner to the course entry page, and change the course entry point. Select tools: Change tool availability. Customize the Home Page: Add, remove, and reorder modules. Edit notification settings.

4. Day 1 Tasks Start from the beginning: Create a welcome announcement and add calendar entries. Make additions: Flesh out your Getting Started Content Area by adding syllabus lessons and creating a discussion forum.

2. Creating Your Course Menu Plan the links: Consider your course content and how to represent it through links on the Course Menu. Add the tools: Add regularly used tools to the Course Menu.

Welcome your students: Understand the importance of first impressions and how to make your students feel comfortable in an online course.

Create the Content Areas: Decide how you will organize information, and then add the Content Areas and materials. Organize the links: Choose the best order for Course Menu links and add subheaders and dividers.

Š 2008 Blackboard Inc.

Page 6

Getting Started


student experience Student Experience In this section, you will explore Blackboard Learn™ as a student. You will see how course content appears to students and will try common tools from a student perspective. The information will provide some context for the decisions you will make as an instructor. Learning Outcomes After completing this section, you will be able to: • Log in to Blackboard Learn • Explain the information available on the My Institution tab • Access the What’s New and To Do items from the Home Page • Access content and tools from the Course Menu and Tools link • Describe what a Content Area is and navigate content • Change the Course Menu from List View to Folder View • Use breadcrumbs to navigate the course

© 2008 Blackboard Inc.

Page 7

Getting Started


Student Experience

Logging In

The first step in using Blackboard Learn™ is to log in. Your institution will provide the URL, username, and password.

Figure 1

QUICK STEPS: logging in 1

In your browser, enter the URL.

2

Enter your Username and Password.

Š 2008 Blackboard Inc.

Page 8

Getting Started


Student Experience

Exploring the My Institution Tab After logging in to Blackboard Learn, the contents of the My Institution tab are displayed. It contains the My Courses module which lists all the courses to which you have access.

Figure 2

Take Note A From the page header, go to My Places, your institution’s home page, Help, or logout. B

To select a course, click its title.

The My Institution tab also contains the following modules: • Tools – view announcements, calendar dates, task reminders from instructors, and grades for courses in which you are enrolled. Also, send email to all members of courses in which you are enrolled. • My Announcements – displays announcements for courses in which you are enrolled. It may also contain announcements from your institution’s system administrator. • Optional modules – view other modules, such as My Calendar, My Tasks, and What’s New.

© 2008 Blackboard Inc.

Page 9

Getting Started


Student Experience

The Course Environment Each course will vary depending on the instructor and the institution. However, there are some common features.

Figure 3

Take Note A Page header – identical to the page header you saw upon logging in, including My Institution and Courses tabs. B

Course Menu – the access point for all course content. Instructors decide which links are available here.

C Content frame – displays the selected tool or Content Area. By default, when you enter a course, the Home Page appears. The instructor may change the default.

© 2008 Blackboard Inc.

Page 10

Getting Started


Student Experience

Exploring the Home Page The Home Page contains modules that provide students with an intuitive way to navigate through Blackboard Learn, and keep abreast of content additions and due dates through notifications. The default modules are selected by the administrator, but the instructor can remove, add, and reorder modules. The two most relevant modules for students are the What’s New module and the To Do module.

Figure 4.1

Take Note A What’s New – contains links to any new content such as assignments, tests, newly graded items, and unread Discussion Board messages. B

To Do – divided into What’s Past Due and What’s Due. These provide a chronological listing of upcoming due dates to be used as the launching point for a student’s daily course work.

© 2008 Blackboard Inc.

Page 11

Getting Started


Student Experience

Exploring the Home Page Module Contextual Menus

Figure 4.2

Take Note A Use the Action Link to access contextual menus displaying options. B

Use the Actions contextual menu to expand, collapse, or dismiss all items in the module. When items are dismissed, they are deleted from the Notification module.

Figure 4.3

Each item in a module has a contextual menu to open or dismiss the item. When an item is opened, you are taken directly to the content.

Š 2008 Blackboard Inc.

Page 12

Getting Started


Student Experience

Accessing Course Content and Tools

Figure 5.1

Take Note Access all course content from the Course Menu. It can contain links to the following: A Content Areas – top level containers that organize and store course content, such as lecture notes, assignments, and tests B

Individual tools – such as the Discussion Board, Calendar, and Blog Tool

C External links – such as Web sites used for an assignment D Course links – direct links to content also available in a Content Area E

Module pages – pages that contain modules such as What’s New and My Calendar

© 2008 Blackboard Inc.

Page 13

Getting Started


Student Experience

Accessing Course Content and Tools Course Menu Views

Figure 5.2

Take Note You can change what is displayed in the Course Menu, and where the menu itself is displayed. A List View – displays the top level of the Course Menu only. B

Folder View – displays the entire hierarchy of material. Expand and collapse folders, and access links within folders.

C Display Course Menu in a Window – displays the Course Menu in a separate window. The window can be moved to a different screen location. D Expand or Collapse Menu – collapse the Course Menu for more viewing space in the content frame. Use in conjunction with Display Course Menu in a Window to customize the viewing area. E

Collapse or Expand the Course Menu in the sidebar – collapse the links in the Course Menu.

F

Go to Course Entry Page – return to the page chosen by the instructor as the starting point.

© 2008 Blackboard Inc.

Page 14

Getting Started


Student Experience

Accessing Content in Content Areas A Content Area can contain multiple components. For example, the instructor may create a Content Area containing a week’s worth of course material, such as readings, an assignment, a discussion forum, and an external link.

Figure 6.1

Take Note To navigate Content Areas: A On the Course Menu, click the name of the Content Area. The content appears in the content frame. B

In the content frame, click a link to access its content, such as a Discussion Board link or a file link.

Š 2008 Blackboard Inc.

Page 15

Getting Started


Student Experience

Accessing Content in Content Areas The table below identifies some of the components commonly added to Content Areas. In this workshop, the word item is used as a generic term meaning any one of the components added to a Content Area. SYMBOL

DESCRIPTION Folder – further organizes content Item – text or file Assignment – link to an assignment Course Tool or Course Link – link to a tool or other area in course External Link – link to a Web site Test – link to a test

NOTE: The system administrator selects the icon set for the institution so you may see different icons than shown above. Breadcrumbs As you view the items and links presented in a Content Area, use the breadcrumbs to navigate to previous pages. In the example below, click the title of the course in the breadcrumbs to return to the course Home Page.

Figure 6.2

© 2008 Blackboard Inc.

Page 16

Getting Started


Student Experience

Using the Tools Link

Figure 7

QUICK STEPS: accessing tools using the Tools link 1

From the Course Menu, click Tools.

2

Click the name of the tool to access.

The Tools link contains links to all of the tools the instructor has made available in the course.

Š 2008 Blackboard Inc.

Page 17

Getting Started


Student Experience

Hands-on Activity * For this activity, use your Student Course. Home Page • Use the Actions menu to expand all of the items in What’s New. Use the Collapse icon at the top of the module to hide the items. • Edit the settings for My Announcements to display all announcements instead of the last seven days. Hint: click the icon in the upper right corner of the module. • Open several of the links. Use the Course Menu to return to the Home Page. • Dismiss an item. • Move modules by using the drag-and-drop function Course Menu • Click a Content Area and view its contents by clicking the links. Use the breadcrumbs to return to the Home Page. Tools Link • Explore several tools. List View and Folder View of Course Menu • Click Folder View and select Expand All. Use the links to navigate through the course. How does Folder View compare to List View? • Return to List View.

© 2008 Blackboard Inc.

Page 18

Getting Started


Student Experience

Best Practice: Remember the Student As you set up your online course, try putting yourself in your students’ shoes. Spend some time thinking about how they will experience your course. If possible, ask someone who is not familiar with the material to critique it through the eyes of a student. A Clear Beginning In a face-to-face classroom, after welcoming the students to class, you likely spend the first class distributing the syllabus, elaborating on its contents, reviewing expectations, and answering questions. In a fully online course, this familiar pattern is missing, and students may feel anxious about what to do next. In fact, the start of an online course can create more student anxiety than a traditional face-to-face course. Here are some tips on how to put your students at ease: • Be absolutely clear about where and how to begin the course. Put first steps or orientation materials in prominent locations. • Be prepared to spend the first few days establishing rapport with your students. Be available to answer questions, clarify expectations, and generate excitement about the course. • Explain tasks clearly. Carefully select clear wording not open to misinterpretation. It is important to provide unambiguous instructions in the online environment. Ambiguity in objectives, descriptions, or directions can be magnified in an online course, causing additional work and stress for you and your students.

© 2008 Blackboard Inc.

Page 19

Getting Started


Student Experience

Best Practice: Remember the Student The Visual Appeal of Your Course Another way to ensure a positive start for both you and your students is to understand the principles of good Web design and to examine your course with a critical eye. A simple yet professional course design is the gold standard. Simple does not mean uninteresting. Clean design styles are inviting, easy to view, and most importantly, easy to navigate. • Use consistent page design or consider developing page templates to keep your use of headings, fonts, and colors the same throughout the course. • Make sure images have small file sizes and download quickly. If you have a large image, provide a thumbnail that links to the full-sized image. Avoid using too many images on one page. • Add visual interest with meaningful icons and attractive banners. • Keep it clean and simple. Very dramatic or highly animated designs are needlessly distracting. Make unneeded elements unavailable and introduce them as necessary. Design Easy to Read Pages Students will become frustrated and skip content if pages are difficult to read and scan. Design pages that are concise, organized, and visually appealing. Studies show nearly 80% of users scan a Web page for information, rather than read it word for word. Instead of copying printed course material into your online course, reformat the material so it is easier for students to read online.

© 2008 Blackboard Inc.

Page 20

Getting Started


Student Experience

Best Practice: Remember the Student Here are some tips to make your pages user-friendly: • Use a straightforward, casual writing style. Elaborate or promotional language is not only disliked by Web users, but reduces comprehension. • Present text in small chunks by including one idea per paragraph. Use plenty of headings and white space. Use bullets to present lists and summarize important points. This allows users to easily scan the page for important information. • Use appropriate font size—between 12 and 14 points—so text can be read easily on the screen. Use no more than two or three different fonts. Consider using a sans serif font, such as Arial or Helvetica, for paragraph text. • Keep pages short. While some vertical scrolling is acceptable, if a page is longer than two or three screens, consider breaking it up into shorter pages. Some instructors find it useful to think of each page as a chunk of information or a brief lesson. Remember ALL of Your Students Make sure your content is accessible and can be used by students who rely on adaptive technology to navigate your course. Here are some accessibility tips: • Use a white background with dark text—the most readable color combination. If you choose to use a colored background, select a light color to maximize contrast between the page and the text. Avoid dark pages or loud colors, such as bright red, green, or yellow. These color choices cause eye fatigue, obscure text with glare, and are difficult to read. • Do not rely on color alone to relay key information because color is not accessible to all students. Instead, use bolding or different font sizes for emphasis. • Use the alt attribute with images. The alt attribute provides alternative information about images and can be read by text-based browsers and screen readers. The alt attribute also allows students on slower modems to see an image's description or label while they wait for it to load.

© 2008 Blackboard Inc.

Page 21

Getting Started


creating your course menu Creating Your Course Menu In this section, you will turn to the instructor perspective and explore the process of planning, adding, and organizing links on the Course Menu. You will gain hands-on experience creating a Course Menu suitable for your own course. Finally, you will develop a Getting Started Content Area designed to provide students with the information they need to be successful learners. Learning Outcomes After completing this section, you will be able to: • Explain the difference between instructor and student view of the course • Explain the steps for creating a Course Menu • Create the Course Menu, adding links to Tools and Content Areas • Describe different strategies for planning Content Areas • Create a Content Area and add items and tools to it • Edit and order links on the Course Menu

© 2008 Blackboard Inc.

Page 22

Getting Started


Creating Your Course Menu

Overview

As you have seen, students use the Course Menu to access tools and materials. It is the cornerstone for the organization and navigation of a course. Because it reflects the high-level organization of your course, it is a good idea to devote some time to creating your Course Menu. There are four overall steps in creating the Course Menu. You will use these as a checklist as the process is presented. Four Steps to Course Menu Creation: 1

Plan the links

2

Add the tools

3

Create the Content Areas

4

Organize the links

Š 2008 Blackboard Inc.

Page 23

Getting Started


Creating Your Course Menu

Planning the Links STEP 1: Plan the Links Before adding links to the Course Menu, take a step back and look at your course material, learning objectives, and activities. A good initial strategy is to keep the Course Menu as simple as possible. The table below suggests possible starting points for determining what to add to the Course Menu: If you want to provide‌

Add

One-click access to regularly used tools, such as the Discussion Board, Blogs, or Calendar

A Tool Link to the specific tool

Lecture notes or other reading material

One or more Content Areas to organize the material

A link to a regularly used Web site

An External Link

Š 2008 Blackboard Inc.

Page 24

Getting Started


Creating Your Course Menu

About Edit Mode

As the Course Menu is created, you will work in Edit Mode. Edit Mode allows you to view all the instructor functions. NOTE: In this workshop, the phrase “in Edit Mode” refers to Edit Mode being ON, showing all the instructor’s functions.

Figure 1 – Instructor view of Course Menu and a Content Area

Take Note A When Edit Mode is in the ON position, all instructor functions are available. When Edit Mode is in the OFF position, you will see what students see. B

When Edit Mode is ON, the Course Menu’s Create Item function is available.

© 2008 Blackboard Inc.

Page 25

Getting Started


Creating Your Course Menu

Adding Tools to the Course Menu STEP 2: Add the Tools Links to tools can be added to the Course Menu. Consider the course content and the needs of the students and add the tools used frequently.

Figure 2

QUICK STEPS: adding tools to the Course Menu 1

In Edit Mode, above the Course Menu, click the Create Item icon, shown as a plus sign.

2

Select the Tool Link.

3

Enter a Name for the link.

4

From the Type drop-down list, select the tool to add.

5

Select whether the tool will be Available to Users.

6

Click Submit.

Š 2008 Blackboard Inc.

Page 26

Getting Started


Creating Your Course Menu

Hands-on Activity * For this activity, use your Practice Course. Start building the Course Menu by adding tools. Add Tools to the Course Menu • Add the Blog and Calendar tools to the Course Menu. • Add other tools appropriate for your course.

© 2008 Blackboard Inc.

Page 27

Getting Started


Creating Your Course Menu

Creating the Content Areas STEP 3: Create Content Areas Typically, courses contain multiple Content Areas. Content Areas are containers for content, such as lecture notes and assignments. They can also contain tools, links to Web sites, and other materials. The table below lists the four sub-steps to creating Content Areas. STEP 3: Create Content Areas THE FOUR SUB-STEPS Determine how the Content Areas will be organized Add the Content Areas Add items and tools to the Content Areas Edit the items in the Content Areas

Š 2008 Blackboard Inc.

Page 28

Getting Started


Creating Your Course Menu

Determining the Content Organization In the table below, the arrow image indicates which sub-step is being described. STEP 3: Create Content Areas THE FOUR SUB-STEPS Determine how the Content Areas will be organized Add the Content Areas Add items and tools to the Content Areas Edit the items in the Content Areas Content can be organized in Content Areas in various ways. The following are three common approaches: chronologically, by content type, and by subject area. Organizing Content Areas Chronologically In this approach, each Content Area contains a week’s worth of readings, assignments, and discussion forums. A Getting Started Content Area contains information about course policies, a syllabus, and other information students need initially.

Figure 3.1

Take Note A Content Areas can be created ahead of time, made unavailable, and then made available at the appropriate time. In the example above, Weeks 1 through 3 can be created and made unavailable until needed.

Š 2008 Blackboard Inc.

Page 29

Getting Started


Creating Your Course Menu

Determining the Content Organization Below is an example of how Content Areas can be organized chronologically.

Figure 3.2

Š 2008 Blackboard Inc.

Page 30

Getting Started


Creating Your Course Menu

Determining the Content Organization Organizing Content Areas by Type of Content In this type of organization, related types of content are grouped together in a Content Area. A Content Area can contain multiple items and multiple folders. Below is an example of how Content Areas can be organized by type of content.

Figure 3.3

Š 2008 Blackboard Inc.

Page 31

Getting Started


Creating Your Course Menu

Determining the Content Organization Organizing Content Areas by Subject Areas In this course, Alternative Energy, each Content Area contains lecture material and readings on a specific subject, along with assignments, discussion forums, and assessments.

Figure 3.4

This structure is well-suited for courses where the content does not need to be learned in a linear fashion.

Š 2008 Blackboard Inc.

Page 32

Getting Started


Creating Your Course Menu

Determining the Content Organization Below is an example of how Content Areas can be organized by subject area.

Figure 3.5

Š 2008 Blackboard Inc.

Page 33

Getting Started


Creating Your Course Menu

Adding a Content Area Once the method of organization is decided, you are ready to add the Content Areas. A Content Area starts as an empty container. Course materials and tools will be added in the next step. In the table below, the arrow image indicates which sub-step is being described. STEP 3: Create Content Areas THE FOUR SUB-STEPS Determine how the Content Areas will be organized Add the Content Areas Add items and tools to the Content Areas Edit the items in the Content Area

Figure 4

QUICK STEPS: adding a Content Area 1

In Edit Mode, above the Course Menu, click the plus sign.

2

Select Content Area.

3

Enter a Name for the link.

4

Select whether it will be Available to Users.

5

Click Submit.

Remember, Content Areas can be created and made unavailable to users until needed.

Š 2008 Blackboard Inc.

Page 34

Getting Started


Creating Your Course Menu

Hands-on Activity * For this activity, use your Practice Course. Planning Content Areas • Take a few minutes to consider how you will organize your online course. List the Content Areas to include in the Course Menu. Adding Content Areas • Create two or three Content Areas suitable for your course and subject matter. Title one of them Getting Started. Viewing Content Areas • From the Course Menu, note the Content Areas you created. Since the new Content Areas contain no content, an icon of a dotted square appears next to the name. • Access the Getting Started Content Area. Note that it is empty. You will add materials to it in the next section. • Use the breadcrumbs to return to the course entry page, which is Announcements for this course. Changing the course entry point is covered later in this manual.

© 2008 Blackboard Inc.

Page 35

Getting Started


Creating Your Course Menu

Adding Items and Tools to a Content Area In the table below, the arrow image indicates which sub-step is being described. STEP 3: Create Content Areas THE FOUR SUB-STEPS Determine how the Content Areas will be organized Add the Content Areas Add items and tools to the Content Areas Edit the items in the Content Area You have added Content Areas to the Course Menu. The next step is to add course materials and tools. The following can be added to Content Areas: • Items, which can contain text, files, and images • Individual tool links • Folders • Tests and surveys • Assignments • External Links • Course Links • Module Pages

Figure 5.1

On the Action Bar, use the Create Item option to add items to the Content Area. Add other materials using the Build, Evaluate, and Collaborate options.

© 2008 Blackboard Inc.

Page 36

Getting Started


Creating Your Course Menu

Adding Items and Tools to a Content Area The table below summarizes the materials that can be added using each option. If you want to add…

Click

• Folder

Build

• External Link • Course Link • Learning Module • Syllabus • Module Page • Link to a tool, such as the Calendar • Test

Evaluate

• Survey • Assignment • Self and Peer Assessment • Discussion Board Link

Collaborate

• Blog Link • Journals • Chat • Virtual Classroom Link • Group Link The steps for adding items and tools are next. Other types of materials can be added in a similar fashion.

© 2008 Blackboard Inc.

Page 37

Getting Started


Creating Your Course Menu

Adding Items and Tools to a Content Area Adding Items to Content Areas An item can contain text, a file, and images. If text is entered, it can be formatted using the Text Editor.

QUICK STEPS: adding items to Content Areas 1

In Edit Mode, access the Content Area from the Course Menu.

2

On the Action Bar, click Create Item.

3

On the Add Item page, enter the item’s Name and Text.

4

To add a file, click Browse to locate the file. Add multiple files using the Text Editor’s Attach File function.

5

Under Options, select Yes for Permit Users to View the Content Item to make the item available to students,

6

Click Submit.

© 2008 Blackboard Inc.

Page 38

Getting Started


Creating Your Course Menu

Adding Items and Tools to a Content Area

Figure 5.2

Š 2008 Blackboard Inc.

Page 39

Getting Started


Creating Your Course Menu

Adding Items and Tools to a Content Area Adding Tools to Content Areas You learned earlier how to add tools directly to the Course Menu. A tool can also be added to a Content Area for students to use in conjunction with the content contained there. For example, if students will be creating blog entries related to the content, add the Blog Tool. In the table below, the arrow image indicates which sub-step is being described. STEP 3: Create Content Areas THE FOUR SUB-STEPS Determine how the Content Areas will be organized Add the Content Areas Add items and tools to the Content Areas Edit the items in the Content Area

QUICK STEPS: adding tools to Content Areas 1

In Edit Mode, access the Content Area.

2

From the Build contextual menu, select Link to Tools Area.

3

On the Link to Tool page, select the tool and click Next.

4

On the Add Link page, enter a Link Name or leave the default name.

5

In the Text box, enter the text to appear under the link name in the Content Area.

6

Under Options, select availability.

7

Click Submit.

Š 2008 Blackboard Inc.

Page 40

Getting Started


Creating Your Course Menu

Adding Items and Tools to a Content Area

Figure 5.3

Š 2008 Blackboard Inc.

Page 41

Getting Started


Creating Your Course Menu

Adding Items and Tools to a Content Area

Figure 5.4

Š 2008 Blackboard Inc.

Page 42

Getting Started


Creating Your Course Menu

Hands-on Activity * For this activity, use your Practice Course. One of the most anxiety-provoking points in an online student’s experience is wondering where to begin. Help ease your students’ anxieties by giving them a clear starting point. To provide students with the information they need to get started on the right foot, flesh out the Getting Started Content Area you created earlier. Add Material to the Getting Started Content Area • Add an item titled Course Policies. • Use the Build contextual menu to Create Syllabus. Select the option to Create New Syllabus. Do not create the lesson shells as they will be created in a later activity. • Add a link to the Discussion Board. A Getting Started forum will be created later. Hint: Use the Collaborate contextual menu. • Add an External Link for a Web site related to your course. • Turn Edit Mode to OFF. From the Course Menu, click the Getting Started link to preview how the Content Area will appear to your students.

© 2008 Blackboard Inc.

Page 43

Getting Started


Creating Your Course Menu

Editing the Items in a Content Area In the table below, the arrow image indicates which sub-step is being described. STEP 3: Create Content Areas THE FOUR SUB-STEPS Determine how the Content Areas will be organized Add the Content Areas Add items and tools to the Content Areas Edit the items in the Content Area After items are added to a Content Area, you can edit the following: • The item’s name • The item’s availability • The order of the items

© 2008 Blackboard Inc.

Page 44

Getting Started


Creating Your Course Menu

Editing the Items in a Content Area Edit an Item’s Name or Availability

Figure 6.1

QUICK STEPS: editing an item in a Content Area 1

In Edit Mode, in the Content Area, click the item’s Action Link to access the contextual menu.

2

Select Edit.

3

Edit the item’s Name or availability.

Make an item unavailable if content is still being developed or needs updating.

© 2008 Blackboard Inc.

Page 45

Getting Started


Creating Your Course Menu

Editing the Items in a Content Area Change the Order of Items Add items to a Content Area in any order and reorder using the drag-and-drop function. Each content item has a move icon, a double-tipped arrow or handle.

QUICK STEPS: changing the order of items in a Content Area 1

In Edit Mode, press the move icon next to the item. The item is highlighted.

2

Drag the item into the new location in the Content Area. The item is surrounded by dashes as it is being moved into its new spot.

Figure 6.2

Figure 6.3

Š 2008 Blackboard Inc.

Page 46

Getting Started


Creating Your Course Menu

Editing the Items in a Content Area Reorder with the Keyboard Accessible Reordering Tool Items can also be reordered using the Keyboard Accessible Reordering Tool.

QUICK STEPS: using the Keyboard Accessible Reordering Tool 1

In Edit Mode, in the Content Area, click the Keyboard Accessible Reordering Tool on the Action Bar.

2

Highlight the item in the list.

3

Use the up and down arrows below the title box to adjust the order.

4

Click Submit.

Figure 6.4

Š 2008 Blackboard Inc.

Page 47

Getting Started


Creating Your Course Menu

Hands-on Activity * For this activity, use your Practice Course. Materials and tools have been added to the Getting Started Content Area. Now choose the order for the contents. Organize the Content Area Items • From the Course Menu, access the Getting Started Content Area. Be sure Edit Mode is ON. • Change the name of the Syllabus. • Make the External Link unavailable. • Use the drag-and-drop function to change the order of the materials.

© 2008 Blackboard Inc.

Page 48

Getting Started


Creating Your Course Menu

Organizing the Links STEP 4: Organize the Links The final step in creating the Course Menu is organizing the links: • Order the links using the drag-and-drop function or the Keyboard Accessible Reordering Tool. • Rename a link and change its availability. • Add subheadings and dividers. In the Course Menu below, the instructor organized the content into sections and added the following subheadings: Content, Course Tools, Websites, and Contacts. Dividers were added to delineate each section. The Blog tool was made unavailable to students, and the Contacts tool was renamed Instructor Bio.

Figure 7.1

© 2008 Blackboard Inc.

Page 49

Getting Started


Creating Your Course Menu

Organizing the Links Reorder and Make Links Unavailable

Figure 7.2

Take Note A Use the drag-and-drop function to reorder links on the Course Menu. B

Alternatively, use the Keyboard Accessible Reordering Tool to reorder the links.

C Click a link’s Action Link and select Hide Link to make a link unavailable to students. NOTE: In Edit Mode, an unavailable link title appears with a square icon with a diagonal line through it.

Š 2008 Blackboard Inc.

Page 50

Getting Started


Creating Your Course Menu

Organizing the Links QUICK STEPS: adding a subheader to the Course Menu 1

In Edit Mode, above the Course Menu, click the plus sign.

2

Select Subheader.

3

Enter a Name.

4

Click Submit. The subheader is added to the bottom of the Course Menu and can be dragged into place.

Figure 7.3

QUICK STEPS: renaming a link 1

In Edit Mode, click the link’s Action Link to access the contextual menu.

2

Select Rename Link.

3

Enter a new name.

4

Click the check mark to Save or the X to Cancel. The new name appears on the Course Menu.

Figure 7.4

Š 2008 Blackboard Inc.

Page 51

Getting Started


Creating Your Course Menu

Hands-on Activity * For this activity, use your Practice Course. Finalize the Course Menu by making any changes to the link order, link names, or availability of links. Edit the Course Menu Links • Change the order of the links in the Course Menu by using the drag-and-drop function or the Keyboard Accessible Reordering Tool. • Change the name of one of the links. Note: leave the Tools link as is. It is needed in future activities. • Make one of the links unavailable to students. Note the unavailable icon appearing next to the link title. • Turn Edit Mode to OFF, and view the Course Menu as students will see it.

© 2008 Blackboard Inc.

Page 52

Getting Started


Creating Your Course Menu

Ask Dr. C

In the table below, our Blackboard Learn expert, Dr. C, discusses Course Menu organization. Your Question

Dr. C’s Reply

I have a lot of course content to deliver to my students. What is an effective way to organize the Course Menu?

A streamlined and uncluttered Course Menu is ideal. Including too many links on the Course Menu can overwhelm students. To streamline the Course Menu: • Include no more than six to eight primary links on the Course Menu. • Use subheaders and dividers to organize content. • Hide any content students will not be using immediately. As the semester progresses, introduce these additional links.

© 2008 Blackboard Inc.

Page 53

Getting Started


Creating Your Course Menu

Ask Dr. C

In the table below, Dr. C discusses student access to course tools. Your Question

Dr. C’s Reply

Should students access tools on the Course Menu, in a Content Area, or from the Tools link?

It is a good practice to make unused tools unavailable and only show tools when they are needed. Deciding where to put tools depends on the situation: Method 1: Access individual tools from the Course Menu. This method provides quick access to frequently used tools. Make the Tools link on the Course Menu unavailable so students cannot access other unneeded tools. Method 2: Access individual tools from a Content Area. This method can provide tools near related content. For example, if students are to read an item in the Content Area and then respond on the Discussion Board, add a Tool Link in the Content Area for easy Discussion Board participation. Method 3: Access tools from the Tools link on the Course Menu. Consider using this method to quickly set up a course. It may be appropriate for a course that supplements a face-to-face class and provides tools for online communication outside of the regular classroom.

Š 2008 Blackboard Inc.

Page 54

Getting Started


customizing your course Customizing Your Course In this section, you will learn about the choices for the Course Menu and other aspects of your course. You will start by customizing the course style, choosing the default Course Menu and content view. Next, you will select the most appropriate page for the course entry point for your learners, and customize it by adding a banner. You will also select which tools will be available to course members. Finally, you will customize the Home Page by adding, removing, and reordering modules. Learning Outcomes After completing this section, you will be able to: • Explain the features and functions of the Control Panel • Customize the course style • Select a content view • Select the page for the course entry point • Add a banner to the course entry page • Change tool availability • Customize the Home Page by adding, removing, and reordering modules • Edit the notification settings

© 2008 Blackboard Inc.

Page 55

Getting Started


Customizing Your Course

The Control Panel Customize your course using the customization options on the Control Panel. The Control Panel is the central access point for course management functions and is not visible to students. The Control Panel is located under the Course Menu.

Figure 1

Take Note A Expand each of the items on the Control Panel by clicking the Expand icon. The menu displays directly below the subheading. Select the desired option. B

Alternatively, expand each of the items into the content frame.

Š 2008 Blackboard Inc.

Page 56

Getting Started


Customizing Your Course

Customizing the Course Style

Figure 2

Š 2008 Blackboard Inc.

Page 57

Getting Started


Customizing Your Course

Customizing the Course Style Take Note Select Style from the Customize section of the Control Panel to customize the course style in the following ways: A Display the links on the Course Menu as text or buttons. B

Select a default view for the Course Menu – either Folder View or List View.

C Select a default content view – icon only, text only, or icon and text. D Change the course entry point. The course entry point is the first page the students see upon entering the course. The default course entry point is the Home Page. E

Add a banner to the top of the course entry page. The banner can be a text phrase or an image representing the course. The banner file must be in .gif or .jpg format and its size should be approximately 480 x 80 pixels.

© 2008 Blackboard Inc.

Page 58

Getting Started


Customizing Your Course

Ask Dr. C

In the table below, Dr. C discusses the difference between two image formats. Your Question

Dr. C’s Reply

What type of image format should I use for my banner?

The two most common graphic formats on the Web are .gif and .jpg: • The .gif format is good for images with solid, flat colors and those with sharp, distinct edges, like line art and text. • A .gif can be transparent, which means non-rectangular shapes can appear over a background pattern. • The .gif color palette contains 256 colors. • A .jpg is usually a better file format to use for photographs or images in which there are subtle gradations. • For photos, .jpgs will compress to a smaller file size. However, if the file compression is too high, you can lose quality. • A .jpg can never be transparent. • Do not turn .gifs into .jpgs or .jpgs into .gifs. They will not compress well and the image will become distorted.

© 2008 Blackboard Inc.

Page 59

Getting Started


Customizing Your Course

Changing Tool Availability You can select which tools are available. For example, if the Messages tool will not be used, make it unavailable. No one can see it or access it, including the instructor, until it is made available again. Available tools are listed alphabetically in the Tool Availability table. Tool State

Description of State

Available

The Tool is available throughout the course and open to all users having a role permitting use of the tool.

Visible to Guests

The Tool is visible (read-only), but not usable to Guests, when Guests are permitted into the course.

Visible to Observers

The Tool is visible (read-only), but not usable to Observers, when Observers are permitted into the course.

Available in Content Areas

The instructor can place a link to the tool in one or more Content Areas in the course.

If a tool is made unavailable, the tool’s content is not deleted. Once the tool is available again, the content becomes available.

Š 2008 Blackboard Inc.

Page 60

Getting Started


Customizing Your Course

Changing Tool Availability QUICK STEPS: changing tool availability 1

From the Control Panel, click Customization.

2

On the Tool Availability page, make the availability adjustments required.

3

To make a tool Available, select the tool’s check box. To make a tool unavailable, clear the tool’s check box.

4

Click Submit.

Figure 3

LEGEND: Gray filled check box: system administrator made the tool unavailable. Hyphen: availability settings in the system cannot be changed.

© 2008 Blackboard Inc.

Page 61

Getting Started


Customizing Your Course

Ask Dr. C

In the table below, Dr. C discusses two course roles: Observers and Guests. Your Question

Dr. C’s Reply

Who might be enrolled as an observer or guest in my online course?

In addition to your students, Guests and Observers may be enrolled in your course. Guests may be prospective students, guest lecturers, or others with limited access. Observers are connected to an individual student account, such as an advisor who works with one of your students.

Š 2008 Blackboard Inc.

Page 62

Getting Started


Customizing Your Course

Hands-on Activity * For this activity, use your Practice Course. Make the following customizations: Course Menu and Content View • Change the menu style to button links and select a new color and shape. • Change how links are viewed on the Course Menu to Folder View, but permit users to select either view. Course Entry Point • Change the course entry point to the Getting Started Content Area. Course Entry Page Banner • Add an appropriate banner for your course. Tool Availability • Make the Glossary tool unavailable. Change the availability of two other tools not needed. • Turn Edit Mode to OFF. From the Course Menu, click Tools and preview how this page appears to students.

© 2008 Blackboard Inc.

Page 63

Getting Started


Customizing Your Course

Customizing the Home Page Earlier, you explored the student view of the Home Page. The Home Page is a Module Page, which is a specialized content page that presents content in discrete boxes. By default, in a new course, the Home Page contains the following modules: • My Announcements • My Tasks • What’s New • Needs Attention • My Calendar • To Do • Alerts

Figure 4

The display of the Home Page may be customized by adding, removing, and reordering the modules. Other types of content cannot be added to the Home Page or other Module Pages. For example, you cannot add a link to a tool from a Module Page.

© 2008 Blackboard Inc.

Page 64

Getting Started


Customizing Your Course

Adding and Removing Modules A variety of modules can be added to the Home Page. Use the table below to decide which modules are appropriate for your course. If you want to…

Add

• Receive notifications of past due and early warning items

Alerts

• Provide a calculator

Calculator

• Allow users to search for terms in the American Heritage Dictionary

Dictionary

• Display current announcements with links to the Announcements tool

My Announcements

• Display current calendar events with links to the Calendar tool

My Calendar

• Display current tasks with links to the My Tasks tool

My Tasks

• Receive notifications of items needing attention, such as items to be graded

Needs Attention

• Display the student’s grades

Report Card

• Allow users to search for synonyms using Roget’s II: The New Thesaurus

Thesaurus

• Display items due and past due with links to the items

To Do

• Display items recently added with links to the items

What’s New

• Enter plain text or HTML for display on the page

Text Pad

TIP: The Alerts and Needs Attention modules contain instructor-oriented information. If the modules are included, students will see them on the Home Page, but they will contain no information. To minimize confusion, you can create a separate Module Page on the Course Menu containing these modules. This Module Page can be made unavailable to students.

© 2008 Blackboard Inc.

Page 65

Getting Started


Customizing Your Course

Adding and Removing Modules If a module with content is removed, when the module is added again, the content is regenerated.

QUICK STEPS: adding and removing modules 1

In Edit Mode, access the Home Page.

2

Click Add Course Module.

3

From the Add Module page, to add a module, select the check box; to remove a module, clear the check box.

4

Click Submit.

Figure 5.1

While viewing the Home Page in Edit Mode, quickly remove a module by clicking the Close icon represented by the X.

Figure 5.2

Š 2008 Blackboard Inc.

Page 66

Getting Started


Customizing Your Course

Reordering Modules You can change the module order so the most important modules appear near the top of the Home Page. As you learned previously, use the drag-and-drop function or the Keyboard Accessible Reordering Tool to reorder the modules.

Figure 6

Take Note A The Keyboard Accessible Reordering Tool is accessed on the Action Bar. B

In addition to the up and down move arrows, the Keyboard Accessible Reordering Tool also has arrows to move modules right or left between the two columns.

Š 2008 Blackboard Inc.

Page 67

Getting Started


Customizing Your Course

Editing Notification Settings You can select which items will appear in the following notifications modules: What’s New, To Do, Alerts, and Needs Attention. Customizing this setting does not affect the students’ notification settings. Depending on administrator settings, the following items may be included: • Announcement Available • Assignment Available, Due, Past Due, or Submitted • Content Item Available • Item Due or Graded • Survey Available, Due, or Overdue • Test Available, Due, or Overdue • Unread Blog Posts • Unread Discussion Board Messages • Unread Journal Entries

© 2008 Blackboard Inc.

Page 68

Getting Started


Customizing Your Course

Editing Notification Settings QUICK STEPS: editing notification settings 1

In Edit Mode, access the Home Page.

2

In one of the notification modules, click Edit Notification Settings.

3

On the Edit Notification Settings page, click the link to the course.

4

On the Current Notification Setting page, select the check boxes of the items to appear or clear the check box of an item not needed.

5

Click Submit.

Figure 7

Š 2008 Blackboard Inc.

Page 69

Getting Started


Customizing Your Course

Hands-on Activity * For this activity, use your Practice Course. Create your Home Page and make the following customizations: Create Home Page and Add Modules • Click the plus sign in the Course Menu to create a Module Page. Name it Home Page. • Access your new Home Page and Add Course Modules. Organize Modules • Remove one of the modules. • Reorder modules so they are displayed conveniently. Edit Notification Settings • Clear the check boxes for selected notifications. • In the page header, use the Courses tab to return to the course.

© 2008 Blackboard Inc.

Page 70

Getting Started


day 1 tasks Day 1 Tasks In this section, you will complete some common activities to prepare your online course for students. First, you will create a welcome announcement, and then add calendar entries for upcoming events. Then, you will finish the Getting Started Content Area created earlier by adding syllabus lessons and creating a discussion forum where students can pose questions. Learning Objectives After completing this section, you will be able to: • Create an announcement • Add calendar entries • Add syllabus lessons • Create a discussion forum

© 2008 Blackboard Inc.

Page 71

Getting Started


Day 1 Tasks

Creating Announcements Use the Announcements tool to provide students with the latest news about the course. If the Home Page includes the What’s New and To Do modules, students will already be alerted to new content, new assignments, and so on. Therefore, consider creating announcements only for items that will not appear in the modules.

QUICK STEPS: creating an announcement 1

On the Control Panel, under Course Tools, select Announcements.

2

Click Create Announcement.

3

On the Create Announcement page, enter the Subject and the Message.

4

Choose whether to display the announcement permanently, or select date check boxes and enter dates and times.

5

Click Submit.

Figure 1.1

Š 2008 Blackboard Inc.

Page 72

Getting Started


Day 1 Tasks

Creating Announcements

Figure 1.2

Enter a descriptive subject. The subject appears as the title of the announcement. If no boxes are checked and no dates are selected, the most current announcement will be at the top of the list by default. An announcement can be made permanent and will remain displayed unless date and time restrictions are entered. Permanent announcements appear before nonpermanent announcements.

Š 2008 Blackboard Inc.

Page 73

Getting Started


Day 1 Tasks

Adding Calendar Entries Use the Course Calendar to provide students with dates for important events. Course Calendar Events appear to all members of the course. Common entries include upcoming tests, due dates for assignments, or special lectures. Alternatively, due date notifications can be handled through the What’s New and To Do modules.

QUICK STEPS: adding a calendar entry 1

On the Control Panel, under Course Tools, select Course Calendar.

2

Optionally, select a calendar view: Day, Week, Month, or Year.

3

Click Create Course Event.

4

On the Create Course Event page, enter the Event Name and Event Description.

5

Enter the Event Date. Optionally, click the pop-up Date Selection Calendar to select the date.

6

Enter the Event Start Time and Event End Time. Optionally, click the pop-up Time Selection Menu to select the times.

7

Click Submit.

Figure 2.1

Š 2008 Blackboard Inc.

Page 74

Getting Started


Day 1 Tasks

Adding Calendar Entries

Figure 2.2

The Event Name will appear as the link on the Course Calendar. Click the link to display the Event Description. There is a 4000 character limit for Event Descriptions.

Š 2008 Blackboard Inc.

Page 75

Getting Started


Day 1 Tasks

Hands-on Activity * For this activity, use your Practice Course. Announcements • Create an announcement welcoming your students to your online course. Calendar • Create one or two calendar entries for upcoming events. • Turn Edit Mode to OFF. In the Course Menu, click Tools and view the calendar entry as your students would see it. Select different calendar views.

© 2008 Blackboard Inc.

Page 76

Getting Started


Day 1 Tasks

Building Your Syllabus Earlier you added a syllabus to the Getting Started Content Area. Now, you will return to the syllabus to add information about each week’s lessons.

QUICK STEPS: building the syllabus 1

On the Course Menu, click Getting Started.

2

Click the Syllabus Action Link to access the contextual menu.

3

Select Edit.

4

On the Action Bar, click Add Lesson.

5

On the Edit Lesson page, enter the Lesson Title.

6

If applicable, select a specific Lesson Date and Time.

7

Enter the Lesson Description. If desired, format text using the Text Editor.

8

Click Submit.

9

To add more lessons, repeat steps 4–8.

10 Click OK.

Figure 3.1

© 2008 Blackboard Inc.

Page 77

Getting Started


Day 1 Tasks

Building Your Syllabus

Figure 3.2

Figure 3.3

Š 2008 Blackboard Inc.

Page 78

Getting Started


Day 1 Tasks

Creating a Discussion Forum Earlier you added a link to the Discussion Board from the Getting Started Content Area. Now, you will create a discussion forum.

QUICK STEPS: creating a discussion forum 1

On the Course Menu, click Getting Started.

2

Click the Discussion Board link in the Content Area.

3

On the Discussion Board page, click Create Forum.

4

Enter a Name. Users will click the forum name to access the forum.

5

Enter an optional Description. It will appear below the forum name.

6

Select Forum Availability.

7

Select Forum Settings.

8

Click Submit.

Figure 4.1

Š 2008 Blackboard Inc.

Page 79

Getting Started


Day 1 Tasks

Creating a Discussion Forum

Figure 4.2

All forums needed for the term can be created, and the Forum Availability can be set to No until they are needed.

Š 2008 Blackboard Inc.

Page 80

Getting Started


Day 1 Tasks

Best Practice: Welcome Your Students Your students' first impressions will influence their opinions and attitudes about your course. • Let students know you are glad they are here. An inviting tone—somewhat informal, but still professional—is equivalent to a smile and a greeting to a student who walks through the door in a traditional class. • Think about how your students might feel when they enter your course for the first time. To put students at ease, include the following: • A welcoming message and brief self-introduction • Specific instructions on how to begin the course • Icebreakers to build a sense of camaraderie and community

© 2008 Blackboard Inc.

Page 81

Getting Started


Day 1 Tasks

Hands-on Activity * For this activity, use your Practice Course. Syllabus • Access the Syllabus in the Getting Started Content Area. Add at least one lesson to your syllabus. Discussion Board • Create a Getting Started discussion forum. • Turn Edit Mode to OFF. From the Course Menu, preview the Getting Started Content Area and access the Discussion Board forum.

© 2008 Blackboard Inc.

Page 82

Getting Started


workshop wrap up Workshop Wrap Up The Workshop Wrap Up provides the opportunity to reflect on what has been learned by focusing your attention on the key concepts presented in the workshop. Also, the next page includes a worksheet for brainstorming some ideas about how to get started in your online course. In this workshop, you learned how to do the following: • Log in to Blackboard Learn and explain the information available on the My Institution tab • Add, remove, and reorder modules on the Home Page • Add and access content and tools from the Course Menu and Tools link • Explain the steps for planning, creating, customizing, and editing the Course Menu • Describe strategies for planning Content Areas and organizing the content • Create Content Areas and add course materials and tools • Edit and reorder items in a Content Area • Explain the main functions of the Control Panel used to customize the course style • Select the default Course Menu view: List View or Folder View • Select the course entry point and add a banner to it • Change tool availability • Edit the notification settings • Create announcements, calendar entries, syllabus lessons, and discussion forums

© 2008 Blackboard Inc.

Page 83

Getting Started


Workshop Wrap Up

Spotlight on YOUR Course From what you have learned in this workshop, do you have some ideas about getting started? Use the following worksheet to record ideas. Ideas to consider

Notes

How will you organize your Content Areas? • Will you organize by subject, chronology, or type of content? • Will you link to tools from Content Areas or have students access tools from the Course Menu or Tools link? • Will you add an existing Syllabus or use the Syllabus Builder option? Will you customize your course? • Will you change the Course Menu style or colors? • Will you change the course entry point? What Day 1 tasks are important for your course? • Will you create a welcome announcement for students? • What initial events do you want to add to the Course Calendar? • Will you create a discussion forum to allow students to pose questions or issues related to the course and online learning?

© 2008 Blackboard Inc.

Page 84

Getting Started


Workshop Wrap Up

Resources

Faculty Support Page: http://behind.blackboard.com/s/faculty/ Training Page: http://www.blackboard.com/Services/Training/index.Bb User Group Page: http://www.blackboard.com/communities/usergroups.aspx

Š 2008 Blackboard Inc.

Page 85

Getting Started


getting_started