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November 2013


Tirelessly working to make your business the best it can be...

Take a look at your Business The people behind the business New members this month Tip of the month

an d M ore...

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M a rt i n Offer of the Month Free Integrated Bosch Dishwasher or Oven from Marsden UK Choose from a versatile range of Crown Imperial fitted kitchen designs, supplied and installed by Marsden UK Ltd and benefit from an integrated Bosch dishwasher or oven FREE! Plus all other kitchen appliances at cost price! Call the skilled team at Marsden now, for a free design and quote - turn your dreams into reality. Marsden UK Ltd 01252 330350

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The People Behind The Business What makes Peter Fisk owner of Marsden UK Ltd, tick? Tell us about your business in one sentence? A family business in Commercial Kitchens, Domestic Luxury Bathrooms and Kitchens, running for over 25 years. What gets you out of bed in the morning? A very busy schedule for the day. As a child what did you want to be as an adult? A Marine Biologist! What’s the best advice you have been given? Never be the person to eat the last jam donut! Unless your wife says so! What advice would you give to someone who wants to set up their own business? Take professional advice from successful people. If you could have dinner with any celebrity who would it be? My wife of course! If I assembled 10 of your clients and asked them about you, what would they say? WIthout being modest, they would say that I provide honest advice and helped them achieve their dream kitchen or bathroom. Who do you go to when you need someone to talk to? My Father as he survived the occupation of Jersey and he has a wealth of wisdom and a beer! What tools or habits do you use to keep organised? My laptop and diary are a must, fortunately my brain still works fairly well too! What’s your top tip in managing people? Treating my team with respect and fairness gives me the results I require for my customers. What’s the one most important thing to you? Looking after my family and having quality time with them. What noise do you love? The sound of the ocean. Your claim to fame? uld It co ! I missed my one and only opportunity to meet Lady Diana. ou y e b What are your vices? Good Indian food and a beer. Who’s the most interesting person you have met? An author who escaped in WW2 and went nine months in the Italian mountains undercover. What’s your next challenge? To be able to raise sufficient funds from events in aid of Cystic Fibrosis to help find a cure, as my daughter is one of the unlucky ones. Marsden UK Ltd 01252 330350

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Working Well... We recently caught up with Leon Mail, owner of Local Contract Cleaning, who shared how thebestof Farnham works for them.

our y e r a “Sh d let n a s e ss succe know what n Marti thebestof f bits o orking are w u.” for yo

Even with an established reputation for delivering professional, reliable cleaning services at competitive rates, we were delighted to hear how thebestof Farnham is one of its greatest assets...... “We’ve been running our business for over ten years but it’s not until recently that we took a step back and looked at what we were doing. We have learnt many lessons but one that really stands out, is the way people work their best when they work together towards a common goal. The cleaning industry involves working with very busy businesses and jobs are always time sensitive. Having people that work well together and have the same goals is of huge importance to the success of our business and that’s why thebestof Farnham suits me and my company. Each week I receive a phone call from Elaine Koczubik at thebestof, checking what’s new and then promoting anything we want to share through their website, social media and at networking events thebestof is like having our own dedicated marketing team, always coming up with new ideas making sure that our message gets out there.

Networking Networking has become a big part of the way our business wins new contracts and we ventured into the networking scene for the first time earlier this year. This is one of the areas that thebestof has helped us most. Unfortunately the nature of our business means that we are sometimes unable to attend networking events, however thebestof Farnham are members of most of the networking groups in the area, so if I ask them to represent us at a meeting, the response is always ‘yes’.

Mix and Match Elaine regularly contacts us with great ideas and very often a referral that she has managed to find through a networking group or just when she’s out and about. She has been an amazing help to our company, always checking our latest offers or asking what we are promoting, then through her huge collection of connections is able to match our services to a local home or business.

Marketing that Works When Local Contract Cleaning started in 2003 we were marketing ourselves like crazy, knocking on doors, leaflet drops and telling every living breathing person about the brilliant services we offer. This paid off and since then we have had to do very little marketing, as our steady flow of customers have come from word of month. Now we spend much of our time looking after existing clients, so, having somebody like Elaine from thebestof shouting our praises in every corner of the networking, business and local communities, has secured us new customers that we would never have had a chance to meet.” Local Contract Cleaning reliable, high quality cleaning services for your home or business. 01276 409361 Bestof-Farnham-November2013.indd 4

At thebestof Farnham we are on the lookout for other great members. This month we are looking for....

• Dentist • Handyman • Driving School • Financial Adviser If you know a business that fits the bill please contact the team...

01252 763048

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We’re consistently uncovering hidden gems. Say a big hello to this months stars.

Meet some of our


Give t hem a call and say He llo

Disposables Direct

EJR Accounting and Bookkeeping Services

Janitorial and Cleaning Material Suppliers “I placed an order for toilet rolls and cleaning products and the same day the order was delivered. Very friendly and professional team.”

Accountants and Bookkeepers “As a self-employed business professional, EJR’s advice for my tax return year after year has been invaluable in saving me money and time. Emma has always offered very professional, yet warm, prompt and attentive service. I am very lucky to have found the perfect accountant!”

01252 718899

01252 856294

Direct Cleaning Services Commercial Cleaners “I have used many cleaning services over the past few years but none come close to matching DCS, their staff are always punctual, polite and excellent at their job. I would not consider changing to another company and I would recommend them without hesitation.”

Lime Electrics Electricians “Lime Electrics completed all the electrical work on our bathroom remodelling, lighting, circuits and underfloor heating. Great work and really pleased with the results.”

07969 965012

01252 718884

Crux Fitness Personal Trainer “I am the ripe age of 49. I was fed up with being overweight, feeling tired. The moment I met Paul he made me feel at ease. He listens, understands and is very supportive and motivated on your goals. I had a free session with him and enjoyed it so much, I made a block booking right away. I have lost to date 57lbs.”

P2C Communications Telecommunication Services and Systems “I’ve used P2C for a variety of tasks from PAT testing to providing telecommunication advice to laying and connecting data cables. Their advice has been accurate, useful and easy to understand. Their engineers are courteous, reliable and technically competent.”

01252 823161

07886 333732

Ceramics Cafe Ceramic Workshop “Fabulous fun with very friendly and knowledgeable staff. A great way to spend an afternoon.”

01252 727555

Voveo Handmade Soft Furnishings Curtains and Soft Furnishings “Nicola’s passion for fabrics, stylish ideas and great attention to detail was evident in each blind she completed. She is a superb technician! with a masterly eye for pulling patterns together.”

01252 713710

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Update November 2013 19/10/2013 09:33

Video is the best thing next to ac t u to-fa al fac ce int eeract highli ion an ghts d the h uman of yo side ur bu sines s

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thebestof Farnham is run by Martin Davidge-Stringer

Our aim is to provide the best businesses in Farnham with a

world class marketing service. We’ll raise your profile, connect you to new contacts and customers - and maximise your business potential. We really do care about every one of our Business Members and we are there every step of the way to ensure that thebestof works for you.

1. Testimonials 2. Dual-branded postcards 3. Mix and match 4. Commercial photos 5. Certificates 6. Brand Awareness 7. Campaigns 8. Call Tracking 9. An Evening with 10. Social Media 11. Blog 12. Events 13. Video 14. Special offers for members 15. Quote me

Our 17 marketing tools

Here at thebestof Farnham, word of mouth just got louder!

16. Mobile Website and App 17. Website feature

Every business we feature has been checked out by us AND recommended by other local people so you can use them with confidence knowing they truly are one of the best at what they do.

Call Us: 01252 763048 Email:

Coming Soon Farnham Business Connections

- the best known connector for business in Farnham Finally, a Business Networking group to suit everyone. Whether you like to do business over breakfast, lunch or in the evening, formal or informal, or all of the above, there’s an option for you with the best known business connectors in Farnham.

Launch date is Thursday 14th November - 12.30pm

at the Farnham Conservative Club, Ivy House, Ivy Lane, Farnham, Surrey, GU9 7PQ. Then every First Thursday and every Third Thursday we will be meeting for breakfast - networking with a difference. Our ever popular evening events will be held on the Fourth Thursday of each month. These events are open to everyone - not just bestof business members.

Call 01252 763048 or visit Bestof-Farnham-November2013.indd 8

Update November 2013 19/10/2013 09:33

thebestof Farnham Newsletter - November 2013  

Find out more about the great local business community in Farnham.