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JUNE 2017

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AQUACULTURE World Bank predicts 62 per cent of all fish consumed will be farm-raised by 2030






VICTORIA 2 Burley Men Moving completes more than 15,000 moves per year


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Investors High on Medicinal Marijuana Victoria’s Green Sky Labs Has Developed Two Patents That Can Extract Concentrated Medicinal Properties From Cannabis BY MARK MACDONALD BUSINESS EXAMINER


ICTORIA – Green Sky Labs is aiming to raise the bar higher in the medical marijuana industry. The Victoria-based tech has big plans to utilize its leading edge science, including several patented or patent pending breakthrough technologies to isolate valuable active ingredients in cannabis/marijuana that have proven to possess medicinal qualities. Green Sky Labs’ team of scientists have derived two processes where the plant’s cannabinoids, terpenes, flavinoids and alkaloids can be isolated into 99.9 per cent pure CBD (or THC for the recreational market) that can be placed SEE GREEN SKY LABS |  PAGE 14

Victoria’s Lindalee Brougham Joins Grant Thornton After 18 Years, It Was The Right Move At The Right Time For Accounting Firm BETH HENDRY-YIM



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ICT OR I A – Lindalee Brougham LLP, a Victoria-based accounting firm with 18 years of history in the region, recently joined forces with national accounting and business advisory firm, Grant Thornton LLP. The move has owner, Lindalee Brougham, looking forward to a team-based approach and Grant Thornton’s large pool of expertise and resources.

“This came at the right time,” she said. “There is more opportunity for growth with my staff and a better ability to take care of my client’s needs.” Many of Brougham’s clients have been working with her since she started her business, but she explained that as they aged, she was referring specific questions and concerns out to other professionals for answers, including those at Grant Thornton. “Technology, tax law and small business needs are changing


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rapidly, now I am able to draw on the expertise within Grant Thornton and provide full service to my clients.” The acquisition of Hayes Stewart Little & Company in 2016, was also a motivating factor for Brougham. “I’ve worked with people at Hayes Stewart Little since I first began, sitting on boards, such as the Chartered Professional Accountants of British Columbia SEE LINDALEE BROUGHAM LLP |  PAGE 21



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A total of 885 properties sold in the Victoria Real Estate Board region this April, 31.2 per cent fewer than the 1,286 properties sold in April last year. The ten year average for sales in April is 772 properties. “The numbers we saw in April are a further indication that the ma rket is gradually moving towards a more balanced s t ate c ompa re d to t he record set t i n g pace of 2016,” says 2017 Boa rd President Ara Balabanian. “We are starting to see hints of a more traditional spring market. Local agricultural production has been delayed due to the late spring, and so has the local real estate market,” adds Ba laba n ia n, “More sellers listed their homes for sale over the month of April compared to the month previous.” There were 1,690 active l isti ngs for sa le on the Victoria Real Estate Board Multiple Listing Service at the end of April 2017, an increase of 8.6 per cent compared to the month of Ma rch, but 3 4.8 per cent fewer than the 2,594 active l isti ngs for sa le at the end of April 2016. “Inventory is still low, which means that buyers may encounter multiple offer situations in some of the high demand areas - there is still more demand than supply,” adds P resident Ba l aba n i a n. The Multiple Listing Service® Home Price Index bench m a rk va lue for a single family home in the Victoria Core in April 2016 was $684,900. The benchmark value for the same home in April 2017 has increased by 17.6 per cent to $805,100.

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Bear Mountain Resort owner Ecoasis has hired Jones Lang LaSalle to review the resort’s assets and find a buyer or partner. Ecoasis hired the firm to have them provide advice on how best to move forward on completing the resort. The resort currently includes two golf courses, a hotel, fitness centre,

bicycling trails and a large area devoted to housing. The housing area includes single-family homes, condos and townhouses, large pa rts of wh ich haven’t been developed. W hen Ecoasis created their master development plan, they planned to expand the residential component into a community with 10,000 people over the next 15 years. Thus far, the area is home to about 3,500 people. Meanwhile, Ecoasis has poured money into two 18-hole Jack Nicklaus-designed golf courses, const r uct i ng a cl ay-cou r t tennis facility, establishing Bear Mountain as the home of a number of national athletic teams, restarting development of two townhome projects and revamping a condo project now called Elevate. Ecoasis bought Bea r Mou nta i n i n 2013 from HSBC Bank Canada after the bank took control of the property from previous owners who were unable to meet loan payments. Bear Mountain Resort is at the top of Skirt Mountain at 1999 Country Club Way in Langford.

ESQUIMALT Esquimalt Village Project Breaks Ground The Esquimalt Village Project has broken ground at 1235 Esquimalt Road. The site is being developed into residential, retail and office space, and will also include a 10,000 square foot library. The process of developing the Esquimalt Village P roject (EV P) bega n i n 2005 with a goal of creating a town centre and public space for the community. The project vision shifted in 2008, when there was a change in the economic climate, which led council to prepare the property for a developer. In February, council gave the project early budget approval, allowing staff to relocate transformers and underground electrical infrastructure, remove the playground equipment and do remediation work on the site. Development services handed over the project to developer, Aragon Properties on May 1. The commercial building will be the first portion of the project, which includes sustainable features such as alternative management methods for energy

and rainwater management, bicycle and pedestrian-friendly spaces with easy access to transit. The site is the former location of the public works yard and the original municipal hall.

VICTORIA Local Restaurants Partner on Sustainability A Victoria non-profit organization named Food Eco District (FED), has been helping restaurants in Victoria partner on sustainability initiatives. FED has partnered with LifeSpace Gardens, a Vancouver-based firm that creates self-watering planters to allow restaurants to grow produce on the streets outside their restaurants. The partnership is seeing restaurants build above ground planter boxes outside of their locations. T he pl a nters prov ide a recognizable signal to pedestrians that the restaurant behind the produce is part of the FED environmental initiative. Participating restaurants also feature the FED logo on their doors and provide information on the initiative to guests. The number of planters will increase as more restaurants come on board and existing FED companies expand their growing program. T he orga n ization was formed by a group of three restaurants and volunteers who were passionate about restaurant sustainability. The goal is to get every re s t au ra nt i n t he d i strict bound by Johnson, Broughton, and Douglas streets to sign on with the organization and then to expand. FED started with 10 members in 2015 and has since grown to include 18 restaurants. The group plans on hosting a party in August at the Fort Common courtyard to showcase the food from FED restau ra nts to the public.

VICTORIA Roundhouse Trucks in Boxcars for Retail Space Two boxcars have been move d to t he Bay v iew SEE NEWS UPDATE |  PAGE 3


MAY 2017




iring the right people for your business is probably the most important task that any owner or manager/ executive undertakes and having these key people involved at some stage of the hiring process has been shown to be a key factor in successful companies. While your HR Manager may take the lead in the process, having the owner or manager involved prior to the final decision ensures that the company values and culture stay front and foremost. The depth of the involvement will depend on the level of the position in the company, so step one should be to review the following questions:


Place Roundhouse development in West Victoria, where they will be turned into retail space. The destination is appropriate for the 1957-made boxcars, since the destination is a national historic site built by the Canadian Pacific Railway to service rolling stock from the E&N Railway. The cars were bought from the Canadian Railroad Historical Association for $10,000 apiece and were trucked in from Parksville. The money raised from the sale will go towards a railway museum in Coombs. The cars will be an important component of the Bayview development. The vision is that they will become a feature of the development that hosts different types of retailers or companies

• Who should be part of the recruitment process for this position? • At what stage do they get involved? • Will the interviews be conducted on a one-on-one basis or by a panel? and • Who, ultimately, makes the final decision on the successful candidate? While this may seem straight forward and common sense, too often we end up recruiting in the same manner for all positions. One size does not fit all and the most successful outcomes are achieved through a customized recruiting process. A f ter t he i n it i a l rou nd of screening followed by identification of the short-listed candidates, a combination of the HR Manager and the direct reporting supervisor for the position is most appropriate to conduct the full interview. This interview should focus on the skills and experience that the candidate can bring to the position. If recruiting for a position that engages with other department managers or the tasks relate to another manager or team lead,

these managers could be brought in once the final two candidates have been selected. It is also at this point that either the owner, manager or other executive could be brought in to review the documentation from the interviews and have a short meeting with the candidates before any offer is made. The meeting with the owner or executive should not be another interview, but rather a meet and greet to ensure that the person is the right fit for the company. There may be several candidates that bring the right skills and experience, but not everyone will be suitable for your workplace. Your people are the lifeblood of your company and in most cases are the ones that reflect your values back to your clients and the community. Make sure that those values match your own and that the candidate is committed to your company culture.

i nterested i n occupy i ng the space. The Bayview project has completed two residential buildings and has a third 17-storey project underway and due for completion next spring. A fourth building is also slated to be built on the west side of the site toward the Spinnakers location. The Roundhouse is one of five historic structures on the property and is seen as the centrepiece in 40,000 square-feet of retail space. Focus Equities is the master developer of the project.

two new condominium towers. Public hearings resulted in the approval of a 21-storey tower on Yates street, to be built by Chard Development, and a 15-storey tower on Belleville Street, to be built by Concert Properties. Each development was approved by a 6-3 vote, and supported by Mayor Lisa Helps. T he Yates s t re et d evelopment i s projected to include 224 residential suites, and will be geared toward residents with annual incomes of $69,000-$99,000. Concert’s project w i l l be a seniors complex in the former location of Crystal Court Motel. Their building will have 131 rental suites, along with an additional 42 condos. The towers will each be built over three levels of underground parking, and will include spaces that will be available to business owners.

VICTORIA Victoria Council Approves New High-Rises Victoria will soon be home to

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Cruise Ship Industry Contributes $3.2 Billion To The Canadian Economy In 2016


r u i s e s h i p s , to ge t h e r w it h t hei r passengers a nd crew, ma ke a significant annual contribution to the Ca nad ia n economy – and cruise industry spending is increasing at a healthy rate in all three – BC, Quebec and Atla ntic Ca nad a. T hose a re among the findings of a new study detailing the economic impact of the cruise industry in Canada – including everything from spending by cruise lines home-porting and making port calls; to on-shore spending by passengers and crew members; to commissions paid to travel agents across the country. The study, entitled The Economic Contribution of the Internat ional Cr ui se Indu st r y in Canada 2016, was prepared by Business Research & Economic Advisors (BREA). T he study is based on data from 2016 with comparisons to 2012, the last time a comparable study was commissioned. Total economic impact of $3.2 billion – including direct and indirect spending – increased

SIDNEY Sidney’s Town Council Prepares For Waterfront Development On May 8, Sidney’s town council voted to offer two-year leases to Satellite Fish Co. and Alpine Marine Centre. Both businesses are located at Beacon’s Wharf, and have been granted smaller than average leases due to plans for redeveloping the waterfront area. Chief Administrative Officer Randy Humble revealed that there are 14 areas of development that are being discussed in the Town’s planning stages. Possibilities for this plan may include an expansion for the fish market and a new restaurant space. In addition, the wharf itself will undergo repairs.

34 per cent since 2012, attributed to ga i ns i n cr u ise l i ne, pa ssenger a nd crew sp endi ng, a long w ith i ncreases i n business taxes such as those on food, fuel and retail items, a nd a favou ra ble Ca n a d i a n exchange rate. The 9 per cent increase in passenger visits between 2012 and 2016 is about to be eclipsed by a 14 per cent single-year growth forecast for 2017, ensuring further gains in cruise industry spending in the coming year. Other study highlights include: *Direct spending by cruise lines in Canada totalled $933 million, including items such as goods and services necess a r y fo r c r u i s e o p e ra t i o n s (food & beverages, fuel, vessel maintenance/repair, equipment & supplies), shore-side staffing, port fees & services, equipment, and advertising & promotion. *Direct spending by cruise passengers – including lodging, tours & transportation, food & beverage, and retail – totalled just over half a billion dollars in 2016, a 12 per cent increase since 2012. *Passenger visits to all Canadian ports totaled 2.23 million in 2016, an increase of 9 per cent over the 2.05 million visit recorded in 2012. *The number of jobs generated by the industry in Canada – direct and indirect – is estimated at just over 23,000, paying just over $1 billion in salaries and wages. Total employ ment generate d b y t he cruise industry has increased 31 per cent since 2012. Of the national total, BC accounts for 66 per cent of direct cruise industry spending; Quebec accounts for 15 per cent; Atlantic Canada accounts for 7 per cent. Other provinces and territories also benefit, as recipients of spending on ship provisions, equipment, tourism, advertising and agent commissions.

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here was a significant shift between the old and new economies that occurred between the 1990s and 2000s. The old economy is filled with success stories of companies whose road to prosperity began initially by identifying an inexpensive place to do business in a community with preferential zoning and taxation policies and ideally, an established industrial park. People followed the jobs. Manufacturing businesses, largely dependent upon fossil fuels, were responsible for much of the economic growth. The new economy is very much focused on knowledge and ideas. Today’s labour

force is all about making strategic life choices beginning with identifying an appealing location and once in place, securing or creating work. These educated people seek recreational and cultural amenities in a clean, green location. The businesses that will succeed in this new economy are those using or developing high quality information-communications technology. These companies are energy smart and have programs in place that ensure management and staff are constantly learning and adapting. These businesses will be able to attract the new economy workers. New businesses will choose to locate where there is an educated pool of talent. This means in order to attract new businesses, we need first to attract the knowledge workers. What has changed in this economic transition is the extent to which the strategies local governments used in the past to attract businesses are no longer effective. Attracting people to live in our area is one of the most basic and important

economic development strategies. It shouldn’t be that difficult given all our natural assets but how practically do we do it? First we need to decide who best to target. There are groups of people who are more likely to contribute to a local economy than are others. Those who are newly retired have savings and a lifetime of skills. Entrepreneur Immigrants, such as those who have registered in the BC PNP program, are important to a growing economy. Often these immigrants are well-educated and have already been vetted for their financial capacity to invest in the community. Finally, in this new economy where innovation and adaptability is required, it is advisable to consider how we can attract and retain educated youth. Next month: It Takes a Region to Raise an Economy Denny Warner is Executive Director of the Saanich Peninsula Chamber of Commerce. She can be reached at 250-656-3616 or execdir@peninsulachamber.ca

MAY 2017




n March a historic land transfer agreement was made between Beecher Bay, Langford and Metchosin, and in April, Royal Roads University (R RU) sig ned a memora ndu m of understanding (MOU) with the Songhees Nation regarding the Department of National Defence land disposition process. This memorandum provides a framework for cooperation outlining that the Songhees Nation and RRU will work together to better understand each other’s goals. The Songhees Nation’s approach to Royal Roads University was welcomed by President Allan Cahoon. “We feel the MOU is an important symbol of respect between the university and

the Songhees Nation and we consider it to be a positive development,” Allan stated. Resonating with this approach, the Canadian Chamber of Commerce released Coming Together, Making Progress: Business’s Role in Reconciliation with Indigenous People in May. Following on from the release of the Final Report of the Truth and Reconciliation Commission (TRC) in 2015, in 2016 the Canadian Chamber sought perspectives of Aboriginal and business leaders on how business can help support the TRC report. Based on feedback from its members, the Canadian Chamber knows that “Canada’s businesses want to do more in the interests of their projects moving forward, including sincere engagement of and consultation with Indigenous peoples in their workforces and as project partners. However, it is not always clear to businesses what reconciliation means, what is required of them to participate in it or what impacts and outcomes they can expect as a result.” This statement echoes conversations I have had with people in the business community, where I have

consistently heard that people are concerned about causing offense through a lack of cultural understanding. The good news is that there are loads of resources on offer to fit every size and type of business, and every size and type of budget. We have a great opportunity in the West Shore to make use of the services offered by the Indigenous Perspectives Society (IPS). Their one-day Cultural Perspectives Training provides an excellent starting point by helping “governments, organizations, businesses and individuals deepen their understanding and develop actionable ideas to respond to the Truth and Reconciliation Commission of Canada’s Calls to Action.” At the WestShore Chamber we are pleased to connect businesses with the resources they need. For further information, please give us a call on 250-478-1130 or you can check out our Member Directory at westshore.bc.ca Julie Lawlor is the Executive Director at the WestShore Chamber of Commerce. You can reach her at jlawlor@ westshore.bc.ca


MAY 2017

Henley & Walden: Specialists In Personal & Business Law Sidney-Based Law Firm Has Served Region For More Than 40 Years


IDNEY – The law firm of Henley & Walden LLP has emphasized trust, relationship building and customer service in all of its dealings, since its inception more than four decades ago. Founded by Dale Henley in 1976, Henley & Walden has specialized in personal and business law from the very start, an area of legal practice it continues to exclusively pursue. “Being huge was never part of the plan, we much prefer operating a small practice which allows us to have much more personal relationship with our clients,” explained Dominique Alford, a partner with the firm. “We currently have four lawyers and nine staff. Dale Henley has obviously been here from the very beginning, joining with Michael Walden in 1980 to form Henley & Walden. Michael has since retired, but we were joined by Jim Fowler in 1993 (who has also retired) and more recently by Christopher Straub and Michelle Randall.” The law firm’s key business philosophy has always recognized that for the practice to succeed it must build relationships with its clients founded on trust,

“We like being small. That allows for the one on one with our clients that would not be possible with a larger firm.” DOMINIQUE ALFORD PARTNER, HENLEY & WALDEN

confidence and excellent two way communication. Hen ley & Wa lden’s forma l mission statement reads in part: “We begin by understanding your needs and objectives and then we focus on creating solutions, ultimately finding the best way forward. We always encourage frank discussion of questions and concerns, ideas and alternatives. Our philosophy of openness, availability and commitment to your best interests is the touchstone of our practice.”

Dominique Alford joined the law firm in 2009 and became a partner in 2012 Alford, who joined the firm in 2009, says the lion’s share of the work undertaken by the firm falls into main two categories: personal law such as wills and estate planning as well as business law such as incorporations and acquisitions. “Much of what we do involves corporate and commercial law which is my main area of

The law firm of Henley & Walden includes (left to right) Michelle Randall, Dale Henley, Christopher Straub and Dominique Alford. interest,” she said. Located at 201-2377 Bevan Avenue in Sidney, Henley & Walden expects some growth in the coming years, but not at the expense of its core emphasis on providing personalized service. “We like

being small. That allows for the one on one with our clients that would not be possible with a larger firm,” she said. To learn more please visit the firm’s website at: www.henleywalden.com

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rom Sooke to Sidney, we love our local shops and services. We take pride in

the labours of our home-grown artisans and craftspeople. We celebrate the successes familyrun businesses and our local start-ups. We live in a beautiful, vibrant community where the 100-mile diet is effortless - and delicious. So the next time you visit your loca l storef ront, rega rd less whether it is for a coffee, window-shopping or for some professional advice, ask yourself why this business is paying up to six times more than you as a resident for municipal administration and service, e.g. fire and police protection, libraries, roads, sewer and water, etc.

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Certainly, expecting businesses to pay more than residents is not tied to higher consumption

JUNE CHAMBER EVENTS • Tuesday, June 6 Social Media Series: Online Reputation Management 2 to 4 pm @ The Chamber (852 Fort St.)

• Tuesday, June 13 YYJ Eats 5 to 7 pm @ St. Ann’s Academy National Historic Site • Thursday, June 22 June Business Mixer with the Victoria HarbourCats Royal Athletic Park (1014 Calendonia St.)

• Thursday, June 8 Prodigy Group Mingle 5 to 7 pm @ Whole Foods Market (3587 Blanshard St.) These local businesses have to pass the cost of taxes they pay on to their clients and customers – you. These taxes therefore contribute to your high cost of living in Greater Victoria. BC municipalities typically charge properties in Business/ O ther Class a mu ltiple over Residentia l. In Greater Victoria, the multiple ranges from a multiple of two to a multiple of six. Ea rl ier th is yea r, we asked each of Greater Victoria’s 13 municipalities why businesses are expected to pay more for the same services. No-one - mayors, councillors, or city staff - gave us a rationale. Certa i n ly, ex pecti ng businesses to pay more tha n residents is not tied to higher consumption. For example, a

2007 report by MMK Consulting for the City of Vancouver found that, on average, residential properties in Vancouver paid $0.56 in property taxes for each dollar of tax-supported services consumed, while n on-re s id e nt i a l prop e r t i e s paid $2.42 for every dollar of ta x-supported services they consumed. While this report is dated, the issue is not. We anticipate a similar study of Greater Victoria municipalities would find the same results. Over the coming weeks, The Chamber will be calculating residential and business property owners’ July tax bill for each Greater Victoria municipa l it y. We w i l l s h a re ou r

analysis within our membership, with fellow chambers of commerce and boards of trade across BC, and with local and provincial elected officials and decision-makers. Mu n icipa l govern ments shou ld be accou ntable to all taxpayers. Their taxation practices a nd pol icies shou ld be transparent. We need a broader discussion on the current taxation of commercial properties, and its impact on all of us. Catherine Holt is the CEO of the Greater Victoria Chamber of Commerce. 250-383-7191, CEO@victoriachamber.ca, www. victoriachamber.ca



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WOMEN IN CONSTRUCTION All Hands On Deck For Women In Construction Industry With The Building Boom in BC, More Women Are Joining the Family Business to Help Out With Administration and Project Management BETH HENDRY-YIM


ot all women wear skirts and high heels to work. S o m e w e a r s te e l to e boots, a carpenter’s belt and a hard hat. With BC’s construction industry booming, it’s a good thing and an outfit they can proudly wear to the bank. “There is still a shortage of workers in this industry, with plenty of opportu n ities a nd benefits,” said Frank Rossi, Dean, School of Trades and Technologies, College of New Caledonia. “The income potential is high and the education relatively lowcost with great entrepreneurial potential.” The college, located in Prince George, is seeing a consistent number of women entering its trades programing over the past five years, around 10 per cent of the program enrolment. Rossi emphasized that with many resource-related projects coming down the pipe in the next five years, jobs will need to be filled. Women with the right skill set can tap into that wide-open job market. “The timing is right and there are places within the industry for women to excel,” said Sherri Paiement, executive officer, Canadian Home Builders Association (CHBA) Central Okanagan. “I’m seeing more women on the stage winning Tommie awards, not just in supportive roles but as business owners.” In BC, by the end of 2016 more

Janna Geisbrecht placed second in the 2017 Regional Skills Competition held in Prince George CREDIT:MATT PARTYKA

than 3,900 women were registered in 75 different trades, a 180 per cent increase over 2005 - 2016. Last year, the BC government invested $400,000 to create a unique made-in-BC mentorship program to help women succeed in their path to becoming a tradesperson. This year it’s providing Sprott Shaw with $166,238 to give up to 28 unemployed women training in construction trades. But according to Casey Edge, executive director, Victoria Residential Builders Association, jobs in construction aren’t limited to the trades. “Construction is a diverse industry with a variety of opportunities for women outside of the

trades,” he said. “We’re seeing a shift in the industry itself to more sustainable construction and new energy codes and that brings unique job offerings. Today’s job site is not so much concerned with stereotypes or restrictions in terms of participation in work. Its more about finding workers with the necessary skill set. If someone embraces the industry

and is passionate about getting the job done, it doesn’t matter what gender they are.” For Kelsey Botting, executive officer, CHBA Vancouver Island, whether a woman is in the trades, in administration or in the management side of construction, women bring a unique SEE WOMEN IN CONSTRUCTION |  PAGE 9

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MAY 2017

FEMALE ENGINEER STRIVING TO MAKE BUILDINGS SAFER & MORE EFFICIENT RDH Building Science: Company Launched During The Leaky Condo Crisis


ICTORIA – The so called ‘leaky condos crisis’ of the 1980’s and ‘90’s was in many ways a wake-up call for building owners. The chaos, misery and costs associated with remediating the problem (up to $4 billion by some estimates) clearly showed a need for a rethinking about what exactly a building is. Simply pretending that any structure was nothing but a box housing humans and businesses had proven to be an epically tragic mistake. Buildings are in reality enclosed environments that, if constructed and maintained properly, can be healthy, efficient and comfortable places to live and work. Creating that environment, upgrading existing structures to a modern level of acceptance and planning for their client’s future needs was the springboard that launched RDH Building Science more than 20 years ago. “Building science starts with the building enclosure itself. The heart of our building science work is all about keeping moisture out, keeping the conditioned air in and generally keeping an eye on the durability of the building the various systems within the building,” explained Christy Love, an Associate with RDH and the company’s Vancouver Island Regional Manager. Founded in Vancouver in 1997, RDH Building Science has now grown to more than 200 employees, with offices in Toronto, Waterloo, Portland, Seattle and San Francisco. The company also has two Vancouver Island offices, opening its Victoria operation in 1999 and a smaller satellite office in Courtenay some time later. RDH has about 20 staff members working on Vancouver Island. With a company slogan of: Making Buildings Better – RDH Building Science works with clients on a wide variety of projects, from the repair renewal and rehabilitation of older structures to consulting during the design and construction of new

RDH Building Science’s Christy Love is the company’s Vancouver Island Regional Manager, based in Victoria

“Absolutely, having an engineering degree opens a lot of doors that would not be available any other way.” CHRISTY LOVE VANCOUVER ISLAND REGIONAL MANAGER, RDH BUILDING SCIENCE

buildings. With its team of engineers, architects, technologists and other experts the company has worked on projects all across North America. “R DH bu i lt its reputat ion helping to solve the leaky condo crisis. When the company first started in Vancouver in 1997, its original focus was primarily on repairs, making things right for buildings affected as part of the crisis. But modern Building Science as a discipline is really about the building as a complete system,” Love explained. In its most basic sense ‘Building Science’ is the application of scientific principals and practical knowledge focusing on the analysis and control of the physical factors that can affect a building. Items normally included as part of this field of expertise include the materials used in construction with an emphasis on the building envelope, and its interaction with other systems like ventilation, heating and air conditioning systems. Other related elements can include natural and

Making Buildings Better: the RDH Building Science company slogan is a philosophy its entire team has fully embraced electrical lighting, acoustic properties, indoor air quality, passive energy strategies, fire protection and energy consumption. The fundamental purpose of building science is to optimize the performance of new and existing buildings while understanding or preventing building failures. Practitioners of this specialized discipline also assist with the design of new techniques and technologies as they apply to building construction. “While RDH is still actively involved in fixing and updating older buildings, we’re also kept very busy working as consultants on new construction. We are involved in a range of buildings - still working frequently with Strata Corporations, but also on commercial buildings, rental buildings and many others,” she said. “We’re also heavily involved in research, w ith an eye toward where the industry is going. Trends like Passive House are very exciting because this highly energy efficient building approach requires a super-insulated building enclosure and many builders are trying out new building assemblies for the first time. Meanwhile, RDH has already spent years researching the materials and methods that make these buildings work. We can provide real value to the industry by helping designers and builders get it right the first time, and prevent the next leaky condo crisis.” Trained as a Civil Engineer at the

University of British Columbia, Love has earned a number of professional accreditations over the years, including her Professional Engineer (P.Eng.), designation from the Association of Professional Engineers and Geoscientists of BC (APEGBC). She is also Certified Passive House Consultant with the International Passive House Association and a LEED® Accredited Professional: Building, Design and Construction. While Civil Engineering and other professions has long been the domain of male practitioners, increasingly women have chosen to embrace the creative challenges of these professions. “At the risk of generalizing, women tend to arrive in the profession with strong communications and organizational skills. This makes them really good engineers and technologists as they have the technical training, but they also tend to have more of the ‘soft skills’ that make professionals in our field more successful. This comes across as an ability to communicate effectively, and to transfer their vision in a way that’s more easily understood by the client,” Love said. “We’re seeing a higher percentage of women graduating the engineering programs but there are still a low percentage of professional engineers who are women. That’s a number that needs to change.” As a professiona l eng i neer she has discovered that gender isn’t a barrier, with results and

performance being the main equalizer. She did acknowledge that most women can share a story of gender bias in a male dominated field – for example, facing sexist comments on a work site – but that she has experienced only support and encouragement in her day-to-day workplace. “As more women aspire to and achieve positions of leadership within our chosen fields, the more this support will continue to build,” she said. Despite the challenges and commitments required to become a professional engineer, Love would encourage any young woman with a genuine interest to give joining the profession serious consideration. “Absolutely, having an engineering degree opens a lot of doors that would not be available any other way,” she said. “A nd t h i ngs cer ta i n ly a re changing. Two of our newer offices – Toronto and San Francisco – are over 50 percent women. We recognize diversity as an important part of who we are and where we are going as a company.” Progressive, innovative and willing to embrace any challenge, RDH Building Science is looking forward to a bright future, which could also include possible expansion to the eastern seaboard of the United States. The company is busily writing its future each day, with the quality of the work it provides its clients. To learn more please visit the company’s website at: www.rdh. com

Victoria: 250 479 1110 Courtenay: 250 703 4753


Considering building repairs and renewals? As industry leaders, RDH has the skills and experience to make your project a success.


MAY 2017

Terry Johal President, VRBA

At the 2017 Vancouver Island Business Excellence awards the Interior Design Group took home two VIBE awards CREDIT:LANCE SULLIVAN, CONCEPT PHOTOGRAPHY


perspect ive to cu stom home building. She also pointed out that women are taking a more active role in leadership positions within the industry. Lynn Harrison, a longti me advocate i n the residential construction industry is the President of our Provincial CHBA this year. “Her company is a marketing company that works mainly with residential builders. Last year, the President of our National CHBA was a woman builder from Newfoundland.”

She added that over the past year her association has seen a larger than normal number of female builders applying for membership in CHBAVI and, like Paiement in the Okanagan, is seeing more women in supportive roles in the industry, standing beside husbands and partners. “Construction companies are busy,” Paiement said. “So many builders are now turning to family for help and that’s why we’re seeing more women running the office, working directly SEE WOMEN IN CONSTRUCTION |  PAGE 11

Providing electives in construction at the college and university level is how Casey Edge feels women can better test the variety of jobs available in the industry

Limited supply has been identified by CMHC and VRBA as the main source of high housing prices. This is a fundamental principle of economics. Low supply and high demand increases prices, while high supply and low demand reduces prices. Limited housing supply is directly linked to a lack of available land. For example, Toronto established a greenbelt around the city to prevent urban sprawl and protect farmland. BC’s Agricultural Land Reserve (ALR) achieves similar goals. These policies limit supply and boost land and housing costs unless balanced by development-friendly policies in other areas. However, that balance is rare since BC policies also undermine regional planning and affordability. Among the CRD’s 13 municipalities, only 3 are responsible for 77% of new homes. Supply is often obstructed by municipal regulations and anti-development groups within Urban Containment Boundaries (UCB’s) intended for housing. Obstructions include costly permit fees

and amenities, slow approval processes, opposition to increased density, and new regulations like the Environmental Development Permit Area used to deny building permits despite no evidence of sensitive ecosystems. Housing is caught in a squeeze between greenbelts and rising government restrictions in UCB’s. Ironically, these restrictions only place more pressure on greenbelts. To achieve reasonable supply, government must become more development-friendly in areas intended for housing. This requires proper regional planning, enforceable Best Practices for community groups, municipal accountability for processing times and fees, and a moratorium on building code regs offering minimal benefit - like the Step Code. Change starts with your elected representatives.

Visit us at vrba.ca and careawards.ca


Wendy Acheson, vice president and Registrar, Licensing and Consumer Services presents a 2016 CARE award to Deborah Patterson, partner and interior designer, Città Group CREDIT:JOHN YANYSHYN, VISIONS WEST PHOTOGRAPHY

Protect Housing in Urban Containment Areas





MAY 2017

OMICRON: AN INTEGRATED SERVICES, DESIGN & CONSTRUCTION FIRM Female Professionals Represent Significant Portion Of Company’s Staff


ICTORIA – Many businesses describe themselves as being a one stop shop. Very few can demonstrate that claim as completely as Omicron, one of Western Canada’s largest integrated development services, design and construction firms. “Omicron was founded in 1998 by a group of individuals who believed there must be a more integrated way to work together to provide a better experience for our clients – namely to build an organization that provides all services related to a construction project under one roof,” explained Jessica Ng, Omicron’s Development Manager. “Since then, we have used this delivery model to gain strategic advantage, and, with over 70% repeat busi ness, we know it works. Over the last few years, we have begun to focus on growing our real estate strategy and development services division, which we believe is a key part of our future expansion.” Headquartered in Vancouver, with an office in Calgary, Omicron opened its Victoria branch, located at 240-645 Tyee Road in 2009. Created with the goal of making the project cycle experience better for its clients, the benefits to Omicron’s business model can be summarized into five key points; Providing a single point of contact for the client, maximizing efficiencies at every stage of the project, striving to add value for the client by incorporating all aspects of its extensive collaborative resources, offering innovative solutions to solve problems and overcome obstacles and to ensure a unified vision for each contract to ensure each project delivers the best outcome in the most cost effective manner. Over the years Omicron has been involved in a diverse range of projects, working for both public and private sector clients, and has been involved in building everything from office buildings and retail stores to schools, shopping centres and even RCMP Detachments. “BC Hydro for example has

Jessica Ng and Peter Laughlin were all smiles at a dinner held to mark the opening of Eagle Creek Village in View Royal

Peter Laughlin (left), Jessica Ng and Omicron CEO Bill Tucker attended a dinner marking the opening of Eagle Creek Village been one our most significant institutional clients, in fact we just finished building the corporation’s Nanaimo District office which was a 100,000 square foot, $33 million project. We’re also in the process of building Hydro’s Victoria Operations Facility, which is another project in the $34 million range,” explained Peter Laughlin, Omicron’s Director for Vancouver Island. While often thought of a Vancouver development firm the company has in reality been involved in hundreds of Vancouver Island projects, including the Jaguar Land Rover dealership in Victoria, Aspengrove Independent School in Lantzville, Crofton Elementary School and the expansive Sidney Crossing mixed used development which, when approved, will take shape near the Victoria International Airport. “We’re what would have to be described a full service provider. From the design, through all phases of construction right down to the project maintenance, if that’s that the client wants. The benefit of having all of the components of a project available in-house is that the client can select what services they want,” Laughlin said. “Our preference, of course, would for us to be the full service provider because we run a fully integrated process in-house in which we have our own construction estimators and construction management. From the very first

meetings our architects and engineers work very closely with our estimating team so the design is being generated to not only meets the client’s design requirements, but also meets their budgetary requirements.” With a staff count nearing the 150 mark between the three offices, women have played significant roles, in management capacities and in the field, right from the beginning. “Every project we complete is unique and women play big parts in every project. On our development side we occasionally work in a partnership with other companies while in other cases we’re hired to provide a range of consulting services, everything from rezoning, to development management to construction and design,” Ng said. “We also have our own projects, so there are many different layers of services our team can provide and on the Island we actually have a mixture of those cases. The largest one I was involved with was the Eagle Creek Village project, a mixed used retail, office and residential community in View Royal, which was completed last June. Phase 2 of this project begins construction in June for a 114-unit, two-building residential rental development.” “We have rezoned, designed, built and leased the entire project, an ongoing effort where I have been the one in contact with the owners and property managers

The expansive Eagle Creek Village project is an excellent example of the work Omicron has completed on Vancouver Island throughout the process,” she said. The Omicron company motto is: A Better Way and it has proven over the past couple of decades just how effective its all-encompassing in-house service delivery structure really is. “Our business model offers flexibility. I can walk over to the architect or the electrical engineer and talk about a tenant that we just put into the tower at Eagle Creek Village and say ‘the trades need to install this equipment, how can we make this work?’ Having everybody available to us is really a unique but is a very positive position to be in” Ng explained. For the future Omicron anticipates continued growth and expansion through its innovative business model and its staff diversity. “We’re always encouraging females and younger people to get into design, engineering and construction. I’ve seen many women getting into project management and real estate

development over the past few years. There had been a bit of a stereotype concerning women getting into engineering or construction but in reality the barriers are coming down. Seeing a woman on a worksite doesn’t even raise an eyebrow now, not like it did in the past,” Ng said. “In the industry today performance and capability is what matters, not gender. Personally I’ve had a really great experience in this industry. I’ve had a chance to meet a lot of strong females, in a variety of positions. At Eagle Creek Village alone we had a female landscape architect, female brokers and female trades. When it came to leasing the properties I’d say that at least 50 percent of the people I dealt with when arranging leasing for the tenants were women. So the times really are changing.” To learn more please visit the company’s website at: www. omicronaec.com

Omicron is an integrated firm that provides development, design and construction services on southern Vancouver Island. Recent projects have added retail and commercial services where needed most, and created attractive residential properties across the region. New large-scale


projects, Eagle Creek Village in View Royal and Sidney Crossing at Beacon Ave and Hwy 17, provide services that enhance communities, keep people shopping where they live, and provide employment opportunities. Learn about our better way, today. omicronaec.com

MAY 2017



According to Kelsey Botting, women are taking a more active role in leadership positions within the construction industry CREDIT:CHBAVI

Tijana Nelson, a first-year carpentry and joinery student at Okanagan College, received a Silver Medal at the recent Skills Canada Competition CREDIT:TIJANA NELSON


with clients and involved with onsite project management. It’s like ‘all hands on deck’ right now.” She added that Okanagan College is doing a great job of selling the industry across genders by sending representatives to high schools and opening a dialogue about the opportunities and diversity of employment. Accord i ng to K im Noakes, Recruiting and Marketing Coordinator, Okanagan College

and a Certified B Level Welder, Women in Trades Training (WITT) has introduced over 900 women to trades training at the college since 2008. “WITT guides women through trades education and helps them connect to the labour market with additional support of Employment Readiness training and WITT mentorship.” Walls, boundaries and stereotypes are coming down, thanks in part to awareness campaigns and funding, but also because of the women taking advantage of

opportunities available and not letting anything stop them. Nineteenyear-old Tijana Nelson, a first-year carpentry and joinery student at Okanagan College, originally had her eye on a career in architecture, but opted for building homes rather than designing them. “The last term of high school I decided I didn’t want to sit behind a computer all day, I wanted to actually build houses. I didn’t take any time off and jumped right into college, getting sponsored by WITT for the carpentry program. With dedication and hard work, I

made the Dean’s list.” She also recently won a Silver medal at the provincial Skills Canada Competition in Abbotsford, and in Prince George, Janna Giesbrecht, Fall 2016 Carpentry Foundation Program student at the College of New Caledonia, is also making strides in the industry, placing second in the 2017 Regional Skills Carpentry Competition. Both women are setting the stage for future generations of women and showing that it’s all about the skills!

“Today’s job site is not so much concerned with stereotypes or restrictions in terms of participation in work. Its more about finding workers with the necessary skill set.” CASEY EDGE EXECUTIVE DIRECTOR, VICTORIA RESIDENTIAL BUILDERS ASSOCIATION

FEMALE TRUCK DRIVER DOESN’T VIEW HERSELF AS AN INDUSTRY PIONEER “It took some learning, but I always loved to drive

Don Mann Excavating Currently Has Eight Female Gravel Truck Drivers On Staff

so I’ve always enjoyed it, that’s why I’ve been doing


ICTOR I A – Since 1977 Nancy Underhill has been a woman making a successful career in what was traditionally viewed as a man’s world, but to her it was just another day on the job. For 40 years she’s been a gravel truck driver for Victoria’s Don Mann Excavating Ltd., a local third generation excavating company. “It started almost as a joke. One day I said to Steve (Steve Mann, son of company founder Don Mann, and Underhill’s brother in law) when are you going to teach me how to drive a gravel truck? Well he said you’ve got three weeks’ holidays coming up, how about you come in for a week of your holidays? But first you’ll have to get your license,” Underhill explained. “So I said okay and started working toward my license. I was a hairdresser at the time. Once I got the license he suggested I work for the whole summer, which I did. I had a great time, went back hairdressing for about six months and absolutely hated it. So I went back to the trucks the following


Founded in 1947 Don Mann Excavating is a major Capital Region excavating company with a staff count of about 100

Nancy Underhill has worked as a gravel truck driver with Don Mann Excavating for the past 40 years

May and have been there ever since.” Don Ma n n Excavati ng was founded in 1947 when its namesake and grandfather of company’s current generation moved to the Victoria area from his native Saskatchewan (via a short stay in Prince George). With a love of hard work, dedication and a single small tractor the foundations of today’s Don Mann Excavating began to take shape. “The whole thing started when my Dad moved to Victoria. He had a small Ford tractor with a rotavator on the back and that was essentially the start of everything that’s happened since then,”

for drivers. I knew she was capable, and that it would pay better than her hairdresser’s job so I encouraged her to learn to drive our single axel dump trucks,” Mann recalled. “She took to it right away, doing a terrific job. She soon quit her hairdressing job and came to work for us. I knew of no other female dump truck driver anywhere in BC at the time. So you’d have to call her a pioneer, especially when you consider we now have eight female drivers – she really started it all.” For her part Underhill doesn’t really consider herself a pioneer, but just another member of the

explained Steve Mann, the company’s former President. Don Mann Excavating, with a staff count of nearly 100 operates a fleet of more than 100 pieces of heavy equipment, from backhoes and loaders to flatdecks and of course gravel trucks. Working throughout the Capital Region and beyond, Don Mann differs from other excavating firms in that when customers rent out a piece of its equipment, they also get the experienced operator to go along with it. “The year that I hired Nancy we had won a large contract with the Municipality of Saanich to supply it with trucks, so there was a need

crew. “You know I never really had any issues with the male drivers, everyone treated me just fine. A guy from another company came up to me once and said; ‘you know Nancy, you’ve let the secret out, it’s not all that hard.’ It took some learning, but I always loved to drive so I’ve always enjoyed it, that’s why I’ve been doing it for so long,” she said. “If there was one message I’d like to get out to other women it’s to just go ahead and do it. If it’s something you want to do, then go for it!” To learn more please visit the company’s website at: www. donmann.com



MAY 2017

Female Expertise Found Throughout Queen’s Printer Project A Quartet Of Victoria Firms Involved In Updating Of Historic Downtown Building

The historic Queen’s Printer building is located at 563 Superior Street and had been constructed in 1928


ICTORIA – The task was daunting, turning a nearly century old industrial workspace into a 21st Century office centre – without detracting from the appearance and character of an historic downtown structure. But thanks to more than two years of designing, planning and construction, the finishing touches to the renovation of the main floor of the iconic Queen’s Printer building are nearing completion. “The Queen’s Printer which was

created more than 150 years ago, looked after all aspects of Crown Publishing for the BC government. In 2014 the entire corporation was shut down. So while the top two floors of this three storey building were already in use as offices, the ground floor was where all of the printing equipment was, it was essentially the factory floor,” explained Leslie Myers with number TEN architectural group, the architectural firm tasked with turning a factory into office space.

Today’s construction industry offers a wide range of career options for women, especially in the various trades “The top two floors had been renovated some years ago as part of other projects, with the main floor having sat empty for a couple of years. We were hired in 2015 to plan the demolition and abatement on the main floor. This involved removing equipment, removing the metal tracks that were embedded into the floor and other demolition. Shared Services BC then came in and decided to authorize the conversion of the floor into swing space, for many of the other

office renovations currently being contemplated by the government.” The building is located at 563 Superior Street in the downtown core. While the Queen’s Printer had existed as a corporate entity for more than 155 years before being shut down, the present building was opened for business in 1928. An exceptionally elegant example of the art-deco style of design favoured in the early 20th Century, preserving the structure’s timeless façade and charm

Wescor Contracting has spent the past 30 years servicing the wall and ceiling industry on Vancouver Island and the interior of British Columbia. Our team is committed to providing the highest level of quality construction while offering outstanding service and value. We proudly support Women in Construction. 3368 Tennyson Avenue Victoria, BC V8Z 3P6


P: 250-475-8882 C: 250-883-5718

200 - 1619 Store Street Victoria BC Canada (250) 360 - 2106 numberten.com

was at the heart of the extensive project. The imposing task was to convert 13,000 square feet of industrial workshop area into modern office space, a challenge embraced by a group of local construction industry leaders. The prime contractor for the project was Century Group Inc. Constructors, the walls and ceilings were provided by Wescor Contracting Ltd., the design of SEE PRINTER PROJECT |  PAGE 13

MAY 2017




the renovation fell to number TEN architectural group while the electrical systems were tasked to Houle Electric. W hen t he Sup er ior St reet structure opened its doors British Columbia women had only been allowed to vote in a provincial election for about a dozen years. Flash forward to today and women are not only the equals of their male counterparts, they have played leading roles in all aspects of the building’s rejuvenation efforts. “Century Group is the General Contractor, so we’re the ones who actually bid on the project and are doing the physical work on site,” explained Bria Gray, Century’s Project Coordinator. “Women are a big part of Century Group on every project we undertake including this one, while that may have been unusual before its everyday business today.” As part of the design team Myers was the Lead Interior Designer and Project Manager for the project. “I ran the project from the Prime Consultant end, working directly with a Planner at the provincial government, who interestingly enough is also a woman. From start to finish this project is being run, designed and constructed by women. We have female electricians on site, a female taper. When you’re on site you’ll

The three story building features offices on the top two floors, with the print shop having been located on the main floor

The renovation project involved converting the main floor of the old print shop into modern office space

notice a definite female presence throughout.” Richard Green, the President of Wescor said that increasingly women are taking leadership roles in a variety of tasks, jobs historically dominated by males. On the Queen’s Printer project for example his company had three female employees working on site, Breanne Liznick, a Wall and Ceiling Installer/Carpenter as well as Jennifer Murphy and Kassandra Pollard, both Drywall Finishers. “We’re the ones looking after the walls and ceilings, such as the steel stud work and drywall. We’ve worked with Century many times in the 30 plus years. Our company’s focus has always been on providing the highest quality of

management controls. The biggest challenge in an historic building often isn’t architectural its functional – it’s all about making a big building like that function properly as a modern office environment. That’s a huge challenge,” he said. “Putting women into industry is very important for us and what we’re finding is that when we place women into normal input roles, such as apprentices and project administrators, then we end up with some very good solid people in our industry. That’s the sort of people we need to see for our industry moving forward. Michelle’s potential within our industry is incredible, she’ll be our future foreman and she will be the mentor for the next generation of

construction services while offering outstanding service,” he said. “We wouldn’t sacrifice that focus on quality by hiring someone who couldn’t do the job, regardless of gender. The women who work with us do the same work as the men, to the same quality. Today gender isn’t even a factor, it’s all about talents and abilities and we have that with all of our employees, both men and women.” Green’s assessment is echoed by Ross McLean, Houle Electric’s Regional Manager for Southern Vancouver Island who says women are normal parts of the Houle team. “The woman we have on this project is Michelle Lafontaine who is an Apprentice Electrician specializing in building

apprentices.” The seamless integration of the various elements of the renovation project, thanks to the skills of all parties involved, has allowed the project to be completed on time and on budget. “From the General Contractor’s perspective we were very excited to be awarded this project. We’ve always had a great working relationship with all the trades,” Gray stated. “We all respect each other’s role and I think that’s key to making any project successful.” To learn more please visit the various companies website’s at: www.cgigc.com, www.numberten.com, www.wescor.ca and www.houle.ca




Century Group Inc. 5150 Cordova Bay Road Victoria, BC V8Y 2K6 T: 250-727-6560 F: 250-727-6865

Century Group Inc. 1090 Homer Street, Suite 300 Vancouver V6B 2W9 T: 604-250-9788 F: 250-727-8000



in a variety of medical products and creams before application, including food like chocolate bars, as opposed to smoked. That means medicinal companies and end users can be assured of consistent, accurate, stable levels of active health enhancing ingredients, as opposed to a veritable mixed bag of effective residuals obtained by smoking marijuana, for instance. “There is a perception that this industry is filled with cowboys, criminals and a bunch of hippies,” says Chief Financial Officer Derrold Norgaard, FCA. “The team we’re building includes lawyers, doctors, scientists, entrepreneurs, business professionals and experts. The Company’s CEO, Rehan Huda, is a former Chief Economist for the federal government, and the company’s Chief Operating Officer is both an MBA and Chemical Engineer. Many of the executive team have never touched cannabis except in a laboratory setting. We want to change this business and peoples’ lives with a sound product, from plant to patient.” Norgaard and the company’s team of executives plan to make parts of Green Sky Labs into public companies by this fall. A fellow of the B.C. Institute of Chartered Accountants and former Operating Managing Partner of KPMG in Victoria, he has been involved in taking almost

OFF THE COVER “We have come up with an organicmethod of extraction without chemicals, which is a safer, better, purer way.” DR. JAN BURIAN CHIEF TECHNOLOGY OFFICER

two dozen companies public, he is now Principal of Norgaard Kratofil Professional Group. Huda has been involved in the capital markets for many years and has led a similar number of companies through the public market stage. Green Sky Labs has raised over $20 million in an initial private offering to facilitate expansion and growth, and new investors are coming on board. Company co-founder Michael Graw came up with the idea for the company eight years ago, after his best friend’s wife was diagnosed with cancer. Cannabis noticeably helped her cope with the immense pain, although she eventually did succumb to the disease. Cannabis eliminated the possibility of reliance on traditional opiod medicines, which often can become addictive, with long-term negative consequences. “From there, a group of friends got together and wanted to make a difference, by trying to find better quality products to the cannabis growing industry reliably, instead of in backyards and garages,”

Graw says. Green Sky Labs currently has 35 full-time and another 10 parttime employees. Partner institutions include the University of Victoria, the University of Ottawa, the University of British Columbia and McGill University. “What makes us good is our science and our team,” says Norgaard. Ja y Va n d e V l u g t , S e n i o r Bio-Chemist, and Dr. Jan Burian, Chief Technology Officer, joined as they recognized the health benefits and believed the cannabis plant’s medicinal properties could be extracted more efficiently and accurately. “We wanted to bridge the gap between how the public perceives cannabis in the 21st century of medicine, and how it affects the body in a meaningful way to improve the quality of care and quality of life,” says Van de Vlugt, who left medical studies after obtaining his degree from UVic to join Green Sky Labs. Burian’s focus is on scaling up technology and production to meet the expected demands of the market. They now have processes in-house that can produce “tens of kilograms” of THC per day, and it is his goal is to move that to industrial scale. “We have come up with an organic method of extraction without chemicals, which is a safer, better, purer way,” he says. Green Sky Labs is in the processing of securing licenses and building a refining facility in

MAY 2017

Washington state. Paul Carpanini is Director of U.S. , and his responsibility is not just the U.S., but Europe and other international business development aspects of the company. Green Sky Labs is currently in negotiations with entities in Germany, California, Nevada and several of the 26 U.S. states that allow marijuana grow operations. 12 states have decriminalized recreational marijuana. Green Sky Labs plans to access medicinally grown marijuana (or hemp for its CBD component) from the top existing growers in the state, as their business relationships will allow them access to specialty growers, in the state. Green Sky will then refine the pure CBD and THC (and other selected molecules) from plant material. There is no shortage of cannabis on the market, but the Green Sky team believes that at the end of the day, there will be artisan and large-scale growing operations. “ O u r p ro c e s s c o u l d w o rk with either; it doesn’t matter,” Norgaard says. “What we want is the pure product, the isolated molecules from which can be utilized in creams, compounds, pills or other formulations accurately. We’re all about producing real medicine for real people to help with real illnesses.” Norgaard says in Canada, they recently signed a contract to build an operation that will be based either on Vancouver Island, or in Alberta. Canadian headquarters are in

Victoria and Toronto. Graw and Norgaard spoke about the company’s IBM’s Artificial Intelligence Health initiative, Ask Watson Pain. They have an active joint venture, with IBM, partially because select members of their team and advisors have worked in top positions at IBM in past years.  They plan to bring a software platform, focused on alternative (non-opiod medicines) supported by an exceptional strong research focus.  This will be made available for hospitals, physicians and others – initially to those using IBMs’ electronic medical records systems. “The key executives of this company are from IBM, who are opening the door and showing doctors and professionals the benefits of the cannabis-based products we’re produci ng,” Norgaard says. He believes getting the message out that these concentrated cannabis-derived products are reliable, safe alternatives to opiod-based medicinals is key to the company’s success. It doesn’t hurt that their advisory board includes U.S. General Wesley Clark, who recognized the medicinal benefits of a non-opiod solution to long-term pain and health conditions in American military veterans, in particular. “With their involvement, the good news will get out much faster than we could do on our own,” he adds. Green Sky Labs is at 245-1627 Fort Street in Victoria. www.greenskylabs.com




im had survived his first year in sales. Actually, Tim had done more than just survive. At the end of his first year, he was the number two salesperson in the company. Out of 26 other salespeople, that was an impressive accomplishment

Yet he was troubled. There was a secret he had not shared w it h h i s m a n a ger nor h i s fellow salespeople. In fact, he had hidden it from all of them. At the sales meetings, he went along with the yelling and cheering of quotas met and awards given. In speaking with his manager, he even told him just how helpful the daily planning calendar was, along with the weekly goal planning sessions. Yes, it certainly will help

me save lots of time, he nodded. A s the yea r went on, Tim gradually found himself caring less and less for the cheering. And he was using his daily planning calendar, solely to keep track of appointments. The weekly goal planning sessions became a chore he avoided whenever possible. What he found himself doing, more and more, was asking himself a Simple question, “Why is it clients buy from me? T here’s a lways some other salesperson somewhere who’ll sell it for less.” So, i n s te ad of wor r y i n g about saving time, Tim used time to keep a running account of why clients did buy from him. About mid-year, T i m rere ad h i s notes a nd discovered that what he had written had everything to do with how the clients used his product. How his product had solved some pain the client had. Over and over, he read the same message. At the end of first year, his manager came by and congratulated him on making the most use of his time. The

weekly goal setting and time planning had obviously paid off. How could Tim begin to tell him that worrying about making the most use of his ti me was the last th i ng to contribute to his success. The RESULT: Tim will make more money than the majority of salespeople because of his recognition that time can’t be saved or wasted, rather it just is. What is important is knowing what you want to accomplish with your clients. And then doing it. DISCUSSION: It’s good to have goals, attend sa les meeti ngs a nd ma i nta i n a n appoi ntment book. Unfortunately, many in sales feel that these are the sole management tasks necessary for a good salesperson. Un for tu nately, ma nagement tasks or office chores, are generally viewed by salespeople to be tasks best avoided whenever possible because being in front of prospects is considered the only valuable place to be. After aIl, the more time you have in front of prospects means the more

money you will earn. Right? Any right-thinking sa lesp erson wou ld rat her spend five hours with prosp e cts a nd t h re e hou rs on management tasks. And if the three hours could be cut by two hours, even better. APPROACH: Don’t throwaway your appointment book. Keep going to the sales meetings. Make sure that you have goals in place. Now sit down at least once a week, regardless of the type of business you are in, and jot down why people buy what you are selling. But here’s the catch. You can’t jot down what you think is the reason; you have to jot down their reason. And, in nine cases out of ten, you will have to contact them to find out the reason. If you are convinced you know the reason in more than two out of ten cases, you are deluding yourself. O n a mont h ly ba si s, reread all of your notations to date. If you truly have their reasons for buying, you will have accomplished three very

important goals. First, you i nti mately know you r cl ients’ needs. Second, finding out the buying needs of your prospects will become easier and easier to do. Third, finding new prospects becomes the easiest of all. Or, don’t do this. Make no attempt to find out why they bought. Play the “You raise objection - I handle objection - I go for close” dance every day until you are blind with exhaustion. Blindly looking for new prospects. THOUGHT: Salespeople earning a million dollars a year have the same number of hours in the day as those who have just spent thei r f i rst-ever day as salespeople. Not an hour more, not an hour less. John Glennon is the owner of Insight Sales Consulting Inc, an authorized Sandler Training Licensee. He can be reached at jglennon@sandler. com, toll free at 1-866-645-2047 or visit www.glennon.sandler.com. Copyright 2013 Sandler Training and Insight Sales Consulting Inc. All rights reserved.


MAY 2017

Salmon Aquaculture is Good for BC Global Consumers Are Demanding More BC FarmRaised Salmon


s the population continues to increase, salmon farmers in British Columbia are in a unique position to help meet the growing global demand for fish. They continue to invest in state of the art technology and use innovative farming practices, resulting in an extremely desirable product that has a global reputation for being fresh, healthy and sustainable. In 2016, 77,814,000 kg of fresh farm-raised salmon was harvested in BC and members of the BC Salmon Farmers Association reported an increase of domestic sales throughout Canada. While 30 per cent is consumed in Canada, the other 70 per cent of BC’s farm-raised salmon is exported to 12 markets around the world – generating a global sales record of $745-million CAD. Although the largest export market continues to be the United States, markets in Asia are showing huge potential with year-over-year growth more than doubling in many markets.

Andre Larose and Paul Pattison inspect a net cleaning machine at Marine Harvest’s Phillips Arm farm

BC Farm-Raised Salmon – Top 10 1. Worth over $1.14-billion to the province’s economy 2. Considered BC’s #1 agricultural export and the province’s highest valued seafood product 3. Produces more than 77.8K kilograms of salmon annually 4. Accounts for 58 per cent of the salmon raised in Canada and 3% of the world’s salmon production, making it the fourth largest global producer 5. Generates about 5,000 coastal jobs that pay 30 per cent higher than the provincial median employment income 6. Donates $600,000+ and 23,000+ lbs of salmon to community organizations and causes 7. Has 20 social and economic agreements with Coastal First Nations 8. Raises 78 per cent of its salmon in partnership with First Nations 9. All B.C. salmon farms have achieved at least one thirdparty certification


10. Has invested $1.5 million dollars towards funding research projects to gain a better understanding of the marine environment.



Terry O’Reilly, CBC Radio One Under the Influence

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MAY 2017

11th Annual BC Shellfish and Seafood Festival; Biggest in its History, Largest in Western Canada


omox Valley - The BC Shellf i sh a nd Se a fo o d Fest iva l, which is hosted annually in the Comox Valley, June 9-18 during BC Seafood Month, has ballooned to well over 45+ events, dinners and tours, firmly establishing itself as the largest seafood celebration in Western Canada. T he Comox by the Sea Celebrat ion (Ju ne 18), t he sig n atu re a nd largest event of the festival, showcases BC’s best sea food products presented by award winning producers, top seafood Chefs, suppliers a nd educationa l i nstitutions. Numerous seafood tasting booths, i nteract ive educat ion a l d ispl ays i nclud i n g touch ta n k s, plu s l ive music, competitions, and BC craft beer, wine and spirit producers are expected to drive in excess of 2500 guests to that event alone this year. Leading Chef Cooking Demonstrations: A popu la r featu re of the Comox by the Sea Celebration is the cooki ng demon st rat ion s prov ided by renowned BC chefs. This year the fe at u re Chefs i nclude Chef P i no Posteraro from Cioppino’s Mediter ra n e a n G r i l l ; C h e f A ng u s A n from Maenam; Chef Taryn Wa from Savoury Chef Foods; and Chef Chris Whittaker from Forage in Vancouver. The Chef Demonstration Stage w i l l b e e m c e e d b y C h e f Nat h a n Fong, Fong on Food. New this year will be the addition of seafood pairing demonstrations with a regional sommelier presenting BC craft beer and wines.

Significant Trade Expo Program for BC Seafood Expo

Dynamic Seafood Competitions: Three popular competitions will retu rn; T he Best Caesa r i n Tow n Competition w i l l w rap up the f i rs t we e k e n d of t h e Fe s t iv a l a t the W h ite W ha le on Ju ne 11, a nd the following weekend will feature t h e O c e a n W i s e C howd e r C h a llenge a nd t he Fanny Bay Oysters Shucking Championship, emceed by Shucker Paddy, the Ca nad ia n, North American and International Oyster Shucking Champion – both held at the Comox by the Sea Celebration. Educational Producer Site Tours: Learn how sustainable BC seafood is grown and processed by taking an educational tour during the 10 days of the Festival. Tours are being provided by: • Fanny Bay Oysters • Ma natee Hold i ngs Shel l fish Hatchery • Macs Oysters • B C S a l m o n Association


• Holliewood Oysters (with Comox Harbour Charters) • Salish Sea Foods For tickets, accommodation specials and more event information visit BCShellfishFestival.com

Dynamic Speakers, Tradeshows And Industry Tours


he Pacific North West seafood and aquaculture industry continues to demonstrate tremendous growth and the BC Seafood Expo, being held June 12 and 13 in the Comox Valley, during BC Seafood Month, will bring together renowned speakers, exhibitors and leaders across the sector to explore challenges & opportunities for continued growth and industry expansion. Dr. Myron Roth, BC Ministry of Agriculture, is Chair of the BC Seafood Expo Program Committee, which is developing an extensive seminar program. Additional members of the Committee include Dr. Tony Farrell – University of British Columbia, Solveig McLaren – Ministry of Agriculture, Darlene Winterburn – BC Shellfish Growers Association, Richard Hardy – Pentlatch Seafoods, Gabriel Kosmider - DFO, Ian Roberts - Marine Harvest Canada, Guy Dean - Albion Fisheries. Included in the 10 different Expo sessions featuring over 30 speakers, two keynote speakers have been announced including Ned Bell, Seafood Champion & Executive Chef of Ocean Wise Canada, and Terry O’Reilly, Host of CBC’s Under the Influence. O’Reilly has won a few hundred national and international awards for writing and has directed such notable actors as Alec Baldwin, Ellen DeGeneres, Kiefer Sutherland, Bob Newhart, Martin Short and Drew Carey. His session is called “CHANGING THE CONVERSATION: Turning negative perceptions into positive ones” exploring how marketing can help turn a negative perception into a positive one, by changing the conversation. In addition to the sessions, registrants for the Expo will have access to the Expo Trade Show, which has doubled in size this year, and producer site tours including those hosted by the BC Salmon Farmers Association, BC’s largest exporter of seafood. The BC Seafood Expo International Seafood Buyers and Media Reception, June 12, will feature renowned international and regional celebrity chefs presenting sustainable seafood from many of BC’s seafood industry associations, including the Under Water Harvesters Assn, and is being sponsored by Flying Fresh Air Freight. The Expo takes place during the BC Shellfish and Seafood Festival. For more information or to register online visit BCSeafoodExpo.com


JUNE 2017

AQUACULTURE Regional Business Serving A Global Marketplace World Bank Predicts 62 Per cent Of All Fish Consumed Will Be Farm-Raised By 2030 DAVID HOLMES


n its research report: Fish to 2030: Prospects for Fisheries and Aquaculture, the World Bank est i m ated t he world’s population will hit nine billion people by the year 2050. To help feed that expanding global population seafood will become an increasingly important global food source, with sustainable aquaculture the only viable way to prevent a complete over fishing of the planet’s wild fish stocks. British Columbia’s aquaculture industry recognizes that need and the business opportunity it presents, and is prepared to face the challenges tomorrow will bring. “Today we have 158 members up and down the coast of British Columbia. That list includes large companies, small companies, First Nations and independents (individuals operating on their own) who operate a small shellfish farm,” explained Darlene Winterburn, the Executive Director of the British Columbia Shellfish Growers Association (BCSGA). The Association’s mission is to advance the sustainable growth and prosperity of the BC shellfish industry in a global economy by providing leadership, communication and advocacy to members, government, the public and other stakeholders while maintaining and improving the integrity of the marine environment. BC shellfish farmers raise and harvest five individual species: clams, geoducks, mussels,

Oyster farming is another key part of the work carried out by British Columbia’s shellfish farming sector oysters and scallops. “The industry has attracted a really fascinating mix of people. Shellfish farming is a very handson sort of business so our people work really hard – they’re out there in the middle of the night, they’re out there in the middle of a storm. They work year round, despite the weather. In addition to the physical work shellfish farming also requires some serious mental work as they are strategizing and planning forward all the time.” The World Bank report has projected that by 2030 62 per cent

of all fish consumed world-wide will have been farm-raised, with Asia being the largest market. Currently Asia consumes as much as 70 per cent of all seafood products produced around the world. In terms of sheer numbers British Columbia’s salmon farming sector is the industry’s largest. BC leads Canada in salmon production, selling $745 million worth of the product in 2016 alone. By a wide margin BC grown salmon is exported, with $544 million worth of the fish sold to 12 different markets, primarily

in Asia. BC salmon sales to Asia topped 4.7 million kilograms last year, a 40 per cent increase over 2015’s volumes – despite 2015 having been a record year. “Globally, the demand for seafood is increasing at about seven to nine per cent per year. As a result all producers of seafood are seeing an increase in demand. Wild capture has been essentially flat for the past 20 years so the only way to meet that growing demand is through aquaculture. Here in British Columbia we’re SEE AQUACULTURE  |  PAGE 20

Salmon Farmers welcome the world to the BC Seafood Expo Farm-raised salmon is B.C.’s highest valued seafood product, available fresh 365 days a year. Join us on a farm tour or see us at the Expo!

For more information visit bcsalmonfarmers.ca CoastFresh_BusExam_9.8x 3.indd 1

05/04/17 5:03 PM


MAY 2017

In 2016 4.7 million kilograms of BC farm raised salmon was sold to the Asian marketplace, a new record


seeing the value of our product increase, but our volumes have remained stable for many years. So our members are looking to moderately increase their production,” explained Jeremy Dunn, the Executive Director of the BC Salmon Farmer’s Association (BCSFA). The commercial production of salmon in

British Columbia is a fairly new industry, with its origins going back to the mid 1970s when the first experimental fish farms were opened. The BCSFA was created to support, promote and advocate on behalf of this new industry in 1984. Salmon farming in BC has a $1.1 billion economic impact on the province and accounts for more than 5,000 direct and indirect jobs. “The value of our products continues to increase, our markets around the world

First Nation communities have readily embraced the aquaculture industry as most of the work occurs in rural areas

continue to increase and diversify which shows that this really is a business that BC should be thinking more seriously about. Aquaculture has become a cornerstone of the province’s agri foods sector. For the past seven years farm raised salmon has been the number one valued export from BC for agri foods,” he explained. “Aquaculture is a low carbon business creating a high quality protein that is in very high demand all over the world. That is a formula for continued success.” While formal aquaculture may be a fairly new industry, the concept of selective seafood harvesting and species maintenance has ancient cultural roots among the province’s First Nation’s peoples. As most aquaculture takes place in rural locations much of the province’s activities take place in concert with its First Nation communities. “We launched our Association about 14 years ago as there seemed to be a growing need for an organization to lend support to the individual First Nations whether it’s related to fish or shellfish, in all categories,” explained Richard Harry the Executive Director of the Aboriginal Aquaculture Association (AAA). The Aboriginal Aquaculture Association was created to assist, support and facilitate the meaningful participation of First Nations in sustainable aquaculture development. The group serves as a resource body providing guidance and advice with respect to sustainable aquaculture development, regulation and management of aquaculture. Its main business motivator is the belief that aquaculture development has the potential to play a major role in the diversification and strengthening of the local and regional economies of First Nations.

“We help in a number of different areas, whether it is in capacity or management or planning. Over the years we’ve worked in many different ways with First Nations. That’s really part of why we do exist, to provide information and resources for our members.” For Harry and other members of his Association, aquaculture isn’t something new - it has always been part of First Nation culture on the coast. “First Nations peoples have been building clam gardens on the coast for something like 5,000 years. The resource has to sustain itself and over fishing would have wiped it out centuries ago if it hadn’t been maintained by those who came before. Our people have been practicing aquaculture long before it even had that name,” Harry said. With systems and structures in place to produce sustainable food sources, with an ever expanding global market for its products, and with a clear vision for future development, the province’s aquaculture industry is ready to meet the challenges of the future. “Aquaculture is ecologically sustainable and is socially responsible. Aquaculture presents an opportunity to fill the gap between the supply and the demand,” Winterburn said. “The demand is not going away because our population continues to grow. Shellfish and seafood are a huge part of a healthy diet and we’re here to help satisfy that growing demand.” To learn more please visit the BC Salmon Farmers Association’s website at: www.bcsalmonfarmers.ca, the Aboriginal Aquaculture Association’s website at: www.aboriginalaquaculture.com and the BC Shellfish Grower’s Association’s website at: www.bcsga.ca


MAY 2017



The team at Cornerstone Properties has been working with Victoria area property owners since 1987

Cornerstone Properties Administers More Than 4,500 Individual Units For Clients

Dan Little welcomes Lindalee Brougham as principal to Grant Thornton LLP CREDIT:JO-ANN RICHARDS, WORKS PHOTOGRAPHY INC.


Association with Dan Little and referring clients to them for services I didn’t provide. With its successful merger it seemed like the best match for me as well.” When her company moved to the Grant Thornton offices her firm participated in what the company calls, ‘The Road Show’, where national representatives shared information about the business across Canada and how it would affect clients in Victoria. For Brougham, it was a great welcome and reinforced her decision to merge. “T he suppor t f rom Gra nt Thornton has been phenomenal. It’s not so much a hierarchy, with one person teaching, it’s more like an exchange of ideas. The whole merger experience has been respectful and encouraging. It was a good decision and I have no regrets.” For Brougham’s clients, the move has been seamless with specific benefits. “There will be more in-house services available, more resources for answering questions, availability of another professional if I’m on holiday, and access to specialized business advisory services.” She added that clients will also gain the benefits of having access to a specialized team of professionals focused on staying current with the latest standards and technology. In the global economy, that also means that the door is kept open for business clients looking to expand their markets and work with a firm that has an existing

“In this environment, my team and I can excel.” LINDALEE BROUGHAM PRINCIPAL, GRANT THORNTON LLP, VICTORIA

global footprint, and the ability to understand and advise on cross-border business. “In this environment, my team and I can excel,” she emphasized. “Although Grant Thornton is a national firm, its partners live and work in many small commu n ities across BC a nd the Island. It’s a very grassroots organization and one I am excited to be a part of.” Grant Thornton LLP is at #910 747 Fort Street in Victoria www.grantthornton.ca


ICTOR I A – For Strata Corporations or the Owners of rental properties, from single unit to multiple units, the hiring of a qualified P roper ty M a n agement f i r m to administer the portfolio on their behalf makes sound business sense. While more often thought of as a service primarily for residential properties such as apartments, townhouses or houses, the services provided by a property manager are equally of value for owners of commercial properties, something Cornerstone Properties Ltd. has known for years. “ T he s m a l ler c om m erc i a l market is certainly one that is presently under served. Many people don’t realize that many of the same functions a property management firm provides for residential properties are just as applicable for a commercial one,” explained Cornerstone’s President Jason Middleton. “Obviously there are many large commercial centers in Victoria, and these major centers that are more than well aware of the value of having strong management in place. When you have a major complex it’s almost like a small community in its own right. But one area that I feel is not being properly served are the smaller centers, the strip malls, the smaller office buildings where the owners are typically managing it on their own.” Founded in 1987 by Bill Middleton (the current owner’s father), Cornerstone Properties began its existence as a division of West Coast Savings Credit Union (now Coast Capital Savings). When the Credit Union decided to close the operation Middleton asked if he could simply take over the division and operate it as a separate stand-alone business. Now after more than 30 years and into the firm’s second generation of administration, Cornerstone

Cornerstone Maintenance is the company’s division responsible for dealing with problems as they arise Properties has become one of the Victoria area’s leading Property Management companies, looking after a portfolio of more than 4,500 individual units. While the vast majority of the company’s assignments are for residential clients, increasingly the commercial market has recognized the value that comes with the hiring of a professional Property Management firm. “Many commercial owners may not realize how much time can be freed up for them by allowing us to handle the day to day tasks involved in looking after a property,” Middleton said. “By allowing us to be that middle person, the one to negotiate with the commercial tenancies, to calculate the triple net reconciliations, the effort will typically allow the owner to get the sort of market-driven rents that they should be getting.” A s w it h re s id ent i a l holdi n g s, t he dut ies a prop er t y

management firm handles for commercial owners include seeking out and vetting prospective tenants, collecting rents, looking after maintenance, taking care of all of the bookkeeping and administrative functions and if necessary carrying out evictions. “The ideal client for us would be a strip mall or an office building. These little complexes that can include a mixture of both office and retail tenants.” he said. “There are certainly differences between a residential tenancy contract and one for a commercial tenant. But knowing those differences and understanding the intricacies and legalities is part of why a client would hire a professional Property Management company in the first place. It’s a part of the business that we’re finding increasingly interesting and important.” To learn more please visit the company’s website at: www. cornerstoneproperties.bc.ca

Congratulations on 30 Years, Cornerstone! #MFIProudPartner


MAY 2017


Balance Home Cleaning opened for business in 2012 and has since earned a number of prestigious awards

Residential & Commercial Cleaning Company Works Across The Victoria Area

Beacon Law Centre congratulates you on your Business of the Year Award! Victoria (Royal Oak) • Sidney • Brentwood Bay

250.656.3280 www.beaconlaw.ca


ICTORIA – If you think cleaning your home is ha rd work, i mag i ne i f your home had nearly 500 bedrooms! For Mattias Peemoeller, the owner of award winning Balance Home Cleaning, the skills he learned as the Executive Housekeeper at the Fairmont Empress Hotel has allowed him to turn an entrepreneurial dream into one of the city’s top cleaning services – in only five years! “I worked at t he Fairmont Empress Hotel for ab out 10 years where I carried out a number of different duties before being promoted to Executive Housekeeper, a position I held for about four years. In that capacity I looked after a staff of more than 100. Working for Fairmont really helped to prepare me to branch out on my own,” Peemoeller explained. L a u n c h e d i n 201 2 B a lance Home Cleaning was for

“The successes that we have enjoyed could not have been realized without the hard work and dedication from all of our staff.” MATTIAS PEEMOELLER OWNER, BALANCE HOME CLEANING

Mattias Peemoeller learned his craft while serving as the Executive Housekeeper at the Fairmont Empress Hotel

Bunzl Canada

is proud to recognize

Mattias Peemoeller and Balance Home Cleaning Clemens Rettich and the Great Performances Group of business advisors congratulate Mattias and the Balance Home Cleaning team for this well deserved award! Clemens Rettich www.greatperformancesgroup.com info@greatperformancesgroup.com 250.710.7588

for operational and service excellence as Business of the Year.

Balance Home Cleaning builds community through action and proudly supports

As their partner for cleaning equipment and products, we are privileged to support Balance Home Cleaning in delivering the exceptional level of quality and service for which they are known. Congratulations and continued success!




MAY 2017

Balance Home Cleaning strives to use eco friendly cleaning products when working for customers

A dedicated community supporter, Balance Home Cleaning supports many causes including Power To Be

While Balance Home Cleaning does have some commercial clients the bulk of its work is for residential customers Peemoeller the culmination of a life-long dream, that of owning his own business. With the world class ex perience that working at the Empress Hotel provided he founded his firm with a simple goal; to introduce the city to a cleaning service focused on exceptional quality and an extraordinary level of personalized service. While nu m b e r i n g m a ny c om m e rcial customers on the firm’s expanding client list, the lion’s sha re of Ba la nce Home Cle a n i n g’s work load i s devoted to serv i ng residentia l homeowners. “I’ve always been an entrepreneur by nature, wanting to make the leap into business ownership. I had reached a point in my life when I was ready, so in 2012 I made the move. I had been drawn to the cleaning industry because of my experience

at the hotel I felt there was an opportunity to introduce that professional level of service to the community,” he said. Starting in a small way, growing as the business required, while training staff up to his exacting standards, Peemoeller has turned that entrepreneur’s vision into an extraordinary busi ness, w i n n i ng mu lt iple awards along the way. In 2014, Balance Home Cleaning won the Outstanding Customer Service Award from the Greater Victoria Chamber of Commerce. In 2016 the Better Business Bureau recognized the firm with a Torch Award in the cleaning services category, while most recently, the company won the Chamber’s 2017 Business of the Year Award (1 – 10 employees). “I appreci ate t h at none of these awards would have been possible without the hard work

from our amazing team and the incredible support we’ve received from our clients, the local business community and our

Congratulations to

Congratulations to to Balance Balance Congratulations Balance Home for Cleaning Home Cleaning Cleaning for being being Home for being named named Business of Year! Year! named Business of

Business of the Year!

Their service service and and spirit spirit we we Their Their service and spirit on display display when when they they led led on were on when dozens ofdisplay volunteers to dozens of volunteers to they led dozens of clean the Rainbow Kitchen’s clean the Rainbow Kitchen’s volunteers to clean after HeroWork’s Radical after HeroWork’s Radical the Rainbow Kitchen’s Renovation. Renovation.

after HeroWork’s Radical Thank You! You! Renovation. Thank herowork.com herowork.com heroes@herowork.com heroes@herowork.com 250.590.4221 250.590.4221

1075 Alston Alston Street, Street, Victoria, Victoria, BC BC 1075

community partners,” he said. Dressed in sharp white unifor m s a nd equ ipped w it h professiona l g rade clea n i ng products and supplies, Balance Home Clea n i ng’s tea m specialize on home and office interiors. They utilize a product lineup which meets one or more of the following certifications whenever possible: Environmental Choice, Naturally Better Certification, or Green Seal Certification. Balance Home Clea n ing has a lso adopted a conscious approach to waste ma nagement; by employ i ng reusable cleaning supplies and recycl i ng waste products to help minimize the firm’s environmental footprint. “Bringing professionalism and quality to every job is so important to our company. That level of care also extends to our online presence, with our website a true reflection of the level of care and thoughtfulness we bring to each assignment,” he said. Balance Home Cleaning offers a wide range of services such as regularly scheduled home and office cleaning, move-in and move-out cleaning (for persons moving from one home to another) and post construction cleaning services. Working for clients throughout the Great Victoria a rea Ba la nce Home Cleaning has a simple Mission Statement: To help people enjoy life through better balance. In addition to being a

professional service provider Balance Home Cleaning is also a great community champion, regularly donating time, energy and resources to a range of local causes. “Over the years, we have had the pleasure to assist many wonderful organizations, including Habitat for Humanity Victoria, Power to Be, Herowork, and the Great Canadian Shoreline Clean-up,” he said. “I am also extremely proud of our team. The successes that we have enjoyed could not have been realized without the hard work and dedication from all of our staff. From day one, it was always a goal of mine to create family-like atmosphere and we have certainly accomplished that.” So with a proven track record of success, and an expanding range of clients and services, what does the future hold for Balance Home Cleaning? “At this point in time we are very content with the path we are on. We will continue to expand our business in order to meet ongoi ng dem a nd. I i m ag i ne that we may have to relocate to a commercial space in the next few years,” Peemoeller said. “No matter what we do, we will always remain true to our va lu e s a nd c om m it m ent to providing exceptional cleaning services and outstanding customer service.” To learn more please visit the company’s website at: www. balancehomecleaning.com

Proud to help you grow your business UNLIMITED CHEQUING FOR BUSINESS®† ACCOUNT CAN HELP YOU WIN AWARDS TOO! †The Credit Union Deposit Insurance Corporation of British Columbia, a statutory corporation, fully guarantees all BC credit union deposits. Credit Union equity shares and investments such as mutual funds or RSP equity plans are not covered by deposit insurance.


Keeping it Simple®


MAY 2017

2 BURLEY MEN MOVING FIRST OPENED FOR BUSINESS IN 2009 City Moving Company Completes More Than 15,000 Moves Per Year


ICTORIA – In less than 10 years 2 Burley Men Moving Ltd. has grown from what was initially a small scale venture into one of Vancouver Island’s most successful moving companies. Today the company operates a fleet of more than 60 trucks and handles well in excess of 15,000 individual moves per year. But reaching such a level of business success was not necessarily part of the original plan as the company and its growth just seemed to happen – thanks to the community-focused, service-oriented business philosophy that has empowered the company since day one. “2 Burley Men Moving started operations August 1st 2009, with the second ‘Burley Man’ being my son Josh, however at the time he was only nine years old. But without him I wouldn’t have two Burley men would I? That’s where the name actually comes from,” explained company founder and President Scott Burley. A full service moving company serving both residential (more than 90 percent of its workload)

Scott Burley is the founder and President of 2 Burley Men Moving, with the second ‘burley man’ being his son Josh

“I believe strongly that you are not allowed to ask the community to support you unless you are equally prepared to support it.” SCOTT BURLEY

Serving clients across BC and beyond, 2 Burley Men Moving currently operates a fleet of more than 60 trucks and commercial clients all across Vancouver Island and as far afield as Calgary, 2 Burley Men Moving offers a number of bonus services not normally provided by a typical moving company. These range from a separate and dedicated cleaning division based in the Victoria area, to a relationship



Scott, On behalf of myself and the support team at Harbour/Diamond International Trucks including our Associate Dealers, congratulations on your success. With your leadership, passion and drive, growth will continue to find its way to your doorstep. We look forward to our continued partnership with one goal in mind... serving your great customers.

Brent Simons

Truck Sales Consultant Harbour International Trucks

The company’s head office is located at 858 Esquimalt Road, but it also has offices in Nanaimo and Courtenay
















MAY 2017

The 2 Burley Men staff count varies dramatically depending on the workload, but it can exceed 100 or more

Burley Cleaning is a residential and commercial cleaning service owned and operated by Ashley Burley


with local storage firms to provide safe and secure storage of household goods if required. Becoming a mover was not part of Burley’s original plan, having worked previously in the distribution sector. “Years ago I had the distribution rights to Spitz

Sunflower Seeds, and things like that so in essence I was in the food distribution business,” Burley explained. “I was the Sales Supervisor for the McSweeny’s Food Group, the premium brand’s company for what was then Fletcher’s Fine Foods. So I had certainly been in business before, an experience which obviously has helped me to



Enex Fue Fuelss is proud to 2 Burley Men Moving. Congratula�ons on your success and best wishes for the futur ca 866.973.3639 3.3639 | www.enexfuels.ca www.enexf ls. Victoria - Nanaimo an im - Port A Alberni rni - Courtenay - Campb Campbell ll River e River

build this, but never in the moving business.” Not a mover himself, Burley recognized the need for a high quality moving company that stressed customer service and a willingness to go beyond the call of duty in the Victoria marketplace. Filling that role was the goal that helped him launch his business. Initially working on the

trucks himself (something he continued to do until 2014) he learned through practical experience how important providing customer service was to his clients. “What I learned was that it’s not really about the move at all, what makes the difference is the level of customer service provided. The customer can plainly see how they are being treated. As long as you’re working hard and not breaking their stuff and treating them properly they will be happy,” he said. “I’d rather hire guys with no experience and train them to be movers all day long rather than hire a great mover who’s not a nice person. It’s not possible to teach someone how to be nice. Even if the guy is great, the best mover in the world, it’s no good if he’s a jerk. I’d rather not have them on my team. At the end of the day I want the customer to remember our service to tell their friends, rather than to relate some horror story.” Headquartered at 858 Esquimalt Road in Victoria, 2 Burley Men Moving, maintains Vancouver Island branch offices in Nanaimo (where the company purchased a building this year) and in Courtenay. The company

also has local telephone numbers set up in the main communities it serves throughout the province, with customer calls automatically transferred to the firm’s main switchboard. “We presently have a division in Victoria, Nanaimo and in Courtenay. We just bought out a moving company in Abbotsford, so we now have a local presence in Abbotsford as well as in Kelowna. We do so much business back and forth to the Mainland, into the Interior and right into Alberta, that it only makes sense for us to have a presence in those areas,” he explained. “We send a load of 15 trucks per month in the winter to as high of 40 trucks per month in the summer time. It’s becoming increasingly obvious we need to expand into those areas, including Alberta. For example this month we’re doing just over 30 trips to Alberta and it’s not even summer yet!” That level of energized activity also means 2 Burley Men Moving is a not an insignificant local employer, with the corporate staff count fluctuating depending on the amount of work available. Peak work times for moving companies always seem to be the summer months, but even during the late spring the company continues to be very busy. “By the end of this month (May) we’ll have run 47 trucks, that’s SEE 2 BURLEY MEN MOVING |  PAGE 26

To Scott and the 2 BURLEY MEN team,

Congratulations on your incredible success!

From all your friends at Advantage Box

Advantage Box Company Ltd. Richmond, BC | 604-276-2000

Visit us online! www.advantagebox.com


47 times two so that’s 94 men, at least, considering that a lot of those trucks involved three man crews. So we can bring that total up to 105 guys plus I have a dozen inside staff, such as office management, support staff, my operations manager, five branch managers and me. So that means in what is not a peak month we have something like 120 people on the payroll by the end of the month. By the end of the summer our totals will probably top 150, so it’s certainly come a long way from 2009,” Burley said. That number doesn’t mean full time employment but the number of staff that could be involved in the company’s operations on any one day. A typical off season day for 2 Burley Men Moving will see something like 20 or more trucks on the road, with about 60 people (including office staff) working in some capacity. During the busy summer season as many as 80 people will be at work during an average day. Burley Cleaning, the company’s separate cleaning division is based in Victoria and offers a range of cleaning services to clients throughout the Capital Region. The operation specializes in residential cleaning and in post construction cleaning services. “Our Victoria cleaning company is doing very well. While it is owned by us it operates as a separate entity.

MAY 2017

My wife, Ashley Burley actually owns and operates the cleaning company,” Burley said. When an individual makes a move any number of issues can arise, such as delays over the possession date of a property. If a situation such as that occurs 2 Burley Men can assist clients with a storage option. “While we have storage listed on our website we don’t actually store people’s property in our own facilities, instead we work with different storage providers. For example in Victoria we use Adams Storage, who operates out of five different locations,” Burley said. “So we don’t really use our own facilities but we explain all that to the customer. It’s just another of the services we provide. Often what we try to do is hold the goods for the customer so it doesn’t cost them anything. But if it’s too long a wait we have to put the items into storage. If I can hold it in the truck, as long as the truck isn’t required elsewhere, I will. I’d rather do the move and save the customer some money because at the end of the day they’re going to tell their friends and to me that’s the very best form of advertising.” Giving back to the communities the company serves has been at the heart of the 2 Burley Men Moving’s business philosophy from its very beginning. The company has long been a community champion, offering extensive support to such diverse groups as the Our Place Society community

In addition to a fleet of vehicles and a team of trained movers, 2 Burley Men can also provide moving supplies centre, CFAX Radio’s Santa’s Anonymous program, the Victoria Cougars and Victoria Royals ice hockey teams and many others. “When I say giving back to the community I don’t mean giving Cops for Cancer $10. We’ve given Santa’s Anonymous literally thousands over the past few years. Another group we’ve supported in the past was the Our Place Society, which is a homeless shelter in Victoria - when we talk about helping the community we really mean it,” Burley stated.

Columbia Fuels is proud of the strong relationship we have with

2 Burley Men Moving.

Congratulations on all of your success!


Congratulations to Scott Burley and his team on their continued success!

The level of community involvement provided by 2 Burley Men extends well beyond its corporate headquarters as many of its employees are also involved. For example the company handled, at no charge, every move for Syrian refugees on behalf of the churches of Victoria. “Basically anyone who calls me and is a legitimate non-profit that’s doing a move we’ll take care of it, to a point. We don’t want to be taken advantage of either, but for the most part people have been pretty good,” he said. “We regularly do a ton of service work. This year our big plan is to do work at Fairview Elementary School in Nanaimo. It annoys me that in our society we can still have kids who are going to school without eating breakfast because their parents can’t afford it. At Fairview School they put on a breakfast, a snack and a lunch program because they have so many kids who come to school without being able to eat first. We want to change that.” Working with the administration at the school 2 Burley Men will be covering the cost of the Fairview breakfast program which will free up resources at the school allowing it to put more money

into its other support programs. “I believe strongly that you are not allowed to ask the community to support you unless you are equally prepared to support it,” he said. “We began a deliberate program of giving back fairly early in our company history, after all we’ve only been here about eight years. I tried to start doing it early on, I could have used that money quite easily to buy additional trucks or build my company up quicker but believe at the end of the day that we’ll be a better company, and supported better, by helping to take care of the community as they have taken care of us.” For the future Burley expects to continue providing the best service possible for his clients, expanding on the level of community work he and he team provide, while increasing its corporate footprint into the BC Interior and beyond. Building on the work already completed in Kelowna Burley anticipates the eventual need to open a Calgary office at some point in the not too distant future. “I think a big part of the future of our company is in Alberta and the Interior. We’re going to be opening our first Alberta office within the next two years I’m guessing. In Kelowna we’re working on a program that will hopefully see our office open there over the summer. Once we have Kelowna working successfully for a year or two that’s when we begin the process of opening an office in Calgary,” Burley said. “We’re in Calgary so often it almost feels like we’re part of the city already. We already have a presence, we’re known in the city so it will be fairly easy for us to start up a local branch. But as with anything to do with our company you have to have the right staff, the right location and all that. It’s a long way from the head office and it requires a lot of trust and faith in the people you hire. They’re our ambassadors so we want to ensure we always have the right people in place – that’s how we’ve grown right from the beginning and its how we expect to grow in the future.” To learn more please visit the company’s website at: www. 2burleymen.ca




Congratulations Scott on your success and reputation for service and quality. We are proud to be your broker.


MAY 2017

WHO IS SUING WHOM The contents of Who’s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT 0936810 BC Ltd 201-1364 Pemberton Ave, Squamish, BC PLAINTIFF Chace Whiteson Personal Real Estate Corp CLAIM $9,216 DEFENDANT 1003708 BC Ltd 321 St Julian St, Duncan, BC PLAINTIFF Dalcon Contruction 2001 Ltd CLAIM $294,336 DEFENDANT Alan Jones Construction Ltd 1145 TREADWELL DR, North Saanich, BC PLAINTIFF Slegg Building Materials CLAIM $91,376 DEFENDANT Ankido Holdings Ltd 3-4488 Wellington Rd, Nanaimo, BC PLAINTIFF

Chateau Realty Ltd CLAIM $165,144 DEFENDANT CBS Masonry 4321 Layritz Ave, Victoria, BC PLAINTIFF Hobson, Richard CLAIM $11,674 DEFENDANT Cobble Hill Collision Corporation 1123 Stuart Cres, Cobble Hill, BC PLAINTIFF Perron, Glenn Paul CLAIM $7,113 EFENDANT David Bennett Restorations 1515 Millstream Road, Victoria, BC PLAINTIFF G Elliot and Associates Consultants Ltd CLAIM $9,356 DEFENDANT Eagleye Restoration and Construction 1027 Pandora Ave, Victoria, BC PLAINTIFF Jordans Rugs Ltd CLAIM $10,346 DEFENDANT Echelon Insurance 2600-595 Burrard St, Vancouver, BC PLAINTIFF Goudy, David

CLAIM $25,176




DEFENDANT Go Daddy Domains Canada Inc 2900-550 Burrard, Vancouver, BC PLAINTIFF Bilobrowka, Darryl Alexander CLAIM $41,624

DEFENDANT Merz Pharma Canad Ltd 2900-5550 Burrard Street, Vancouver, BC PLAINTIFF Haz, Kristie Lee CLAIM $25,156

DEFENDANT Suncoast Waste Services Ltd 201 Morison Ave, Parksville, BC PLAINTIFF 1700 Maple Ltd CLAIM $5,616

DEFENDANT Klompas & Rothwell 212-895 Fort St, Victoria, BC PLAINTIFF Price Security Holdings Inc CLAIM $275,796

DEFENDANT Mountain Lake Construction Ltd 210-737 Yates St, Victoria, BC PLAINTIFF Finning International Inc CLAIM $12,421

DEFENDANT Mada Construction Ltd 32-850 Shawnigan Mill Bay Rd, Mill Bay, BC PLAINTIFF Tyler Electric CLAIM $6,792

DEFENDANT Sakman Fine Woodworks 551 Traenor Ave, Victoria, BC PLAINTIFF Haydar-Alaghband, Nima CLAIM $7,438

DEFENDANT Malloch Industries Ltd 210-737 Yates St, Victoria, BC PLAINTIFF Finning International Inc CLAIM $12,421 DEFENDANT Mike Geric Construction Ltd 4520 West Saanich Rd, BC PLAINTIFF Robert, Pamela CLAIM

DEFENDANT Sams Auto 64715 Somenos Rd, Duncan, BC PLAINTIFF Perron, Glenn Paul CLAIM $7,113 DEFENDANT Seagate Hotel Inc PO Box 1770, Port Hardy, BC PLAINTIFF Community Futures Development Mt Waddington CLAIM

DEFENDANT V Ferreira Contracting Ltd 468 Ash St, Campbell River, BC PLAINTIFF DTF Construction Ltd CLAIM $53,477 DEFENDANT VPC Doors 671 Webb Road, Courtenay, BC PLAINTIFF Back, Barry Steven CLAIM $6,069 DEFENDANT Victoria Royal Vacations Inc 3rd Flr 512 View St, Victoria, BC PLAINTIFF Peppamin Holdings Ltd CLAIM $15,643 DEFENDANT You Move Me 301-887 Great Northern Way, Vancouver, BC PLAINTIFF Banister, Lori CLAIM $7,126


MAY 2017














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It e -g h- its d fre o fu he ne m 2 ar R.W d C orp tz’u s a d e ntdh etc pro e e o fo ag a lseo ’hcly v s anrin o ta sp n th c lar d th y ad on nim he C e S e s e a o rnad id th i ie | p ho e en y t N o lafa ly a is as tsid . 9 b I n sits ana bisy th N . C hn a ug svsit qguin netof l Hple e like rticu ork he p e4 th s in c u r e sgt a spa m d b Io ou lley X d r N he H ag ith f Jo storo rceti -bse dcoen el rpaeo ed th at b u se inn vi n baerldo nde their g pa he w g t | p Va 11 an reate e. 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The award ceremony s a core componen o he 55 h Annua Power Up Con erence and Tradeshow hos ed by CPHR BC & Yukon RE/MAX Camosun congra u a es he r op producers o he mon h K rs en Mar en Roxanne Brass B a r Veens ra Darren Day Geo McLean Deana Fawce M chae McMu en Bruce Ha er Shane K ng and Mark R ce The o her op producers are O ver Ka z o Sooke Cra g Wa ers o S dney ason Les e o Wes shore Da as Chapp e o Oak Bay Er c Sm h o S dney ohn Vernon o Sooke and Kev n Koe ke o Wes shore Wes ern Foods ce ebra es he r 43rd Ann versary May 27 Ce ebra ons w be he d a bo h he r Sooke and Lang ord oca ons The S dney Concer Band s ce ebra ng he r 30 h Ann versary w h a spec a concer on May 28 h n he Char e Wh e Thea re V c or a Mayor L sa He ps who cha rs he Core Area s L qu d Was e Managemen comm ee and Pau Nursey Pres den and CEO o Tour sm V c or a wen o Sea e o o n a ong an c pa ed re remen par y or “Mr F oa e” — he masco assoc a ed w h he reg on s prac ce o re eas ng sewage n o he Sa sh Sea U a Mardaus o Sunse Casua s s announc ng her re remen a er 37 years n he bus ness They are oca ed a 3989 Quadra S ree a Saan ch Cen re Fr esenPress has aunched new comprehens ve pub sh ng serv ces or ch dren s au hors Ca ed “Pub sh ng Pa hs” each er o ers a se ec on o exper serv ces and a ows au hors o pub sh a op qua y ch dren s book n as e as s x mon hs Fea ur ng cus om us ra ons pro ess ona ed ng book des gn d s r bu on and marke ng suppor Pub sh ng Pa hs makes easy or ch dren s au hors o pub sh he r books w h unr va ed qua y Fr esenPress s Canada s arges prov der o pub sh ng serv ces he p ng au hors o pub sh over 600 books as year Fr esenPress s owned by Fr esens Corpora on Nor h Amer ca s prem er book yearbook and packag ng manu ac urer The Canad an T re Au o Cen re a Gordon Head s now u y open a er an ex ens ve renova on WSB T an he paren company o S egg Lumber has acqu red Dodd s Lumber and Bu d ng Supp es n Duncan Dodd s Lumber s n he r 50 h year n bus ness a 7281 Trans Canada H ghway A s a r V g er he Inves or Re a ons Manager o Har Lega has been named one o he 30 under 30 En repreneurs n 2017 by BC Bus ness Magaz ne V g er s recogn zed or h s work o he p deve op a o n ven ure SEE MOVERS & SHAKERS PAGE 29


MAY 2017


franchising model that operates in heavily regulated industries like dentistry or law. Victoria Distilleries, located in Sidney, released their Empress 1908 Gin. The gin is described as “transformative,” as it changes color when citrus or tonic are added to it. Mountain Equipment Co-op (MEC) has been named as the number one most trusted brand in Canada by the University of Victoria’s Gustavson School of Business Brand Trust Index. The top 10 list includes companies such as Costco, IKEA, and Chapters/Indigo. MEC tops the list for the second year in a row. The School of Business also recognized Don Mattrick as Entrepreneur of the Year. W&J Wilson’s Sidney Location is moving from their location at 2348 Beacon Avenue. The presentation centre for Amica at Saanich is now open. The development includes three neighbourhoods: independent living, assisted living, and memory care. Consumer Protection BC has been recognized as one of this year’s Best Workplaces in Canada as determined by Great Place to Work. Consumer Protection BC is one of only 15 Canadian businesses in the category of small company to receive this distinction. The list of “Best Workplaces in Canada” is compiled by Great Place to Work Institute Canada. Congratulations to RE/MAX Alliance Realty’s sales leaders at 770B Hillside Avenue. They are Ron Neal, Karen Love, Manpreet Kandola, Robyn Wildman, Glen Glowinski, Claude Delmaire, Rick Dhillon, Alex Burns, Laura McCollom and April Spackman. Victoria-based Dyler’s Window Fashions is celebrating their 30th year in business. A new multi-phase independent senior’s housing project in Colwood at 333 Wale Road is beginning construction. The West Shore Village will include 62-units in its first phase and amenities like a café, restaurant, library, theatre and gym. The first move-in date is scheduled for the fall of 2018. The Bone and Biscuit Co is now open for business at #105-3571 Blanshard Street. Ocean Rain International Arts & Education Centre has opened at 3941 Shelbourne Street. The centre which includes Ocean Rain International Daycare, offers after school care, daycare, academic tutoring and performing arts instruction services in English, French and Mandarin. The Edward Jones branch on Mt. Newton Cross Road in Saanichton is now being managed by Anne Delves. Thunderbird Insurance Brokers Ltd. are celebrating 43 years in Victoria. www. thunderbirdinsurance.com. The 2017 Construction Achievements and Renovations of Excellence (CARE) Awards of Vancouver Island is taking nomination submissions until June 12. All entrants must be members of the Victoria Residential Builders Association (VRBA) and submissions must be sent to the VRBA office at #1-3690 Carey Road. The awards celebrate the West Coast’s leaders in sustainable design and construction.


Domino’s Pizza at 1070 Foul Bay Road celebrated their grand opening. Vintage Hot Tubs is celebrating their 39th Anniversary. They have two locations, which are owned by Grant Gislason. Beanstream, a Victoria-based payment processing company has been acquired by Bambora a Stockholm-based technology company. Beanstream will become Bambora’s North American lead in online payment systems.

Serving all of Vancouver Island

Sarpino’s Pizza has opened a new pizzeria at 2571 Cadboro Bay Road. They will also be opening a location in downtown Victoria soon. Dr. John Duncan is now at Urban Smiles Victoria. Victoria Golf Club was recognized with top greens on Vancouver Island, third best in BC, and 15th best in Canada in Canadian Golf Magazine. Royal Colwood and Bear Mountain’s valley and mountain courses were also recognized in the magazine. V2V Vacations has launched their ferry service between Victoria’s Inner Harbour and Coal Harbour in Vancouver. The company is under the umbrella of Riverside Marine, which is located in Brisbane Australia and owned by Hume Campbell. Dr. Michelle Lareau and Dr. Kristin Zajaczkowski have joined the team at Hillside Veterinary Hospital. They are located at 1700 Kings Road. A Stable Way of Life at 123 5325 Cordova Bay Road is celebrating their 20th anniversary in business.

Email: Info@FinelineMarking.com Phone:

1 888 227 5043

Website: www.finelinemarking.com

Vancity has announced that Lily Grewal, Theodora Lamb, and Anita Braha have been elected for three year terms on their board of directors. Ground has been broken for the $10 million, 84-unit Mount Douglas Manor. Located at 1550 Arrow Road, the three-storey building will be next to Mount Douglas Court, a complex with 81 tenants. The project is to be run by the Mount Douglas Seniors Housing Society, which is under the umbrella of the Anglican Diocese of BC. Congratulations to Victoria’s car sales people of the month. They are Alex Tiginagas of Galaxy Motors, Kai Knutson of Harris Auto, Abdul Yilla of Jim Pattison Toyota, Todd Lindsay of Pacific Mazda, Ted Sakousky of Wheaton, David Vollet of Audi Autohaus, Brad Taylor of Volkswagen Victoria, Matt Kennard of Porsche Centre, Dave Rabii of Three Point Motors, Evan Souliotis of BMW Victoria, Dustin Hofer of Volvo, Frank Burgaretta of Wille Dodge, Ali Zeidan of Jenner, John Weiers of Campus Honda, Ben Dunfield of Campus Infiniti, Katrina Kamper of Graham Kia, Frank Pecorelli of Campus Nissan, John Keifer of Jim Pattison Subaru and Jason Oglivie of Campus Acura. Dodd’s Furniture & Mattress are celebrating the opening of a new store. Their new Campbell River location will join the Nanaimo and original Victoria stores as the company’s third franchise location. Congratulations to this year’s winners of the United Way Spirit Awards. Edward James won out in the Welcome to United Way category, SEE MOVERS & SHAKERS|  PAGE 31

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JUNE 2017 A division of Invest Northwest Publishing Ltd. Head Office 200-3060 Cedar Hill Road, Victoria V8T 3J5 Ph:  Fax: 1.250.642.2870 Toll free: 1.866.758.2684 Website: www.businessexaminer.ca

PUBLISHER/EDITOR |  Lise MacDonald SALES |  Josh Higgins – josh@businessexaminer.ca, Joanne Iormetti – joanne@businessexaminer.ca WRITERS |  Julia MacDonald, Beth Hendry-Yim, John MacDonald, David Holmes, Kristin Van Vloten WEBSITE | John MacDonald




here has been a seismic shift in our political system and the way Canada gets things done – or stops them altogether. Non-political organizations, which are really political action groups like LeadNow, Tides Canada and the Dogwood Initiative, have become extremely effective political “push” groups, driving their ideologies through the path of most effectiveness – candidates and parties that see things the way they do. They have found a way, mostly through social media, to circumvent Elections Canada guidelines that are supposed to ensure fairness in this country, spending untrackable revenue via virtually untraceable methods to capture public opinion and carry out their own agenda through election campaigns. It’s most i ron ic t h at Ca nada, a country that sees itself as a beacon of democracy and

fairness, and which sends citizens throughout the world to monitor elections in other countries to ensure those same standards are maintained, is now suffering from the same maladies they’re trying to cure elsewhere. U.S. groups mostly opposed to Canadian resource development amply fund organizations like these. For some reason, Canadians are not enraged to discover that their domestic policies and livelihoods are being directed by American special interest financing. Financiers include the oil industry, as they want to keep Canada at its current competitive disadvantage by maintaining the current 35 per cent discount U.S. companies have long held with Canadian suppliers. Want more information? Check out the work of Vivian Krause at http://fairquestions.typepad. com/rethink_campaigns/ Anti-free enterprise political parties like the NDP and Greens are the direct beneficiaries. While the NDP’s mismanagement of government is well-chronicled – see Alberta under Rachel Notley, Ontario under Bob Rae and BC under Dave Barrett, Mike Harcourt, Glen Clark and Ujjal Dosanjh, there is no such track record for the one-note Greens. The Green Party’s list of “demands” for negotiation reportedly include the possibility of thwarting Site C dam construction and the twinning of the

Kinder Morgan Trans Mountain Pipeline – both representing thousands of direct, well-paying jobs. The Green push for electoral reform, more specifically proportional representation, is its most cunning. It is this plank that provided the missing link to ignite BC voters to fight Premier Christy Clark with almost the same vigour with which it assailed former Prime Minister Stephen Harper. Current Prime Minister Justin Trudeau catered to that during the last federal campaign then reneged, which only incited those same masses to rally in similar fashion during this provincial election. The suggestion that “first past the post” elections are unjust and unfair demonstrates a profound ignorance about how our governments are constructed and operate. Our system, while imperfect, was designed to be fair, and allows for a clear winner and a time frame in which to do things, unhindered. The Green preference will ensure political logjams and an inability to make decisions on major projects in perpetuity, giving them exactly what anti-free enterprisers have discovered is the way to stop everything: Through slow strangulation. That strategy includes three essentials: Delay, delay and delay. Long enough to drain the resources of individuals and companies

who want to actually do something. In that way, it’s mission accomplished. Really, it is pure socialism. These groups capitalize on anti-business public relations on a national scale, aka brainwashing, by cinema, the media, and many involved in public education. Hollywood does an effective job of producing heroic story lines about “the little people” rising up to “take back” the country from developers and overall corporate greed. The message? Business is bad, owners are greedy, against the people. Most taxpayers see their contributions to public education as a good thing, although they can’t be happy that 90 per cent of public school funding goes towards salaries. But what are the kids learning in school? Reading? Writing? Arithmetic? Often, not until after they’re indoctrinated in the “most important” aspects of life – the environment and, of course, self esteem. The end result? Generations of new voters heading to the polls after years of indoctrination by unionized teachers, members of the BC Teachers Federation, which has spent significant amounts of time, energy and dollars supporting the NDP over the years, in hopes of their political allies having the final say on how much more money is being spent on education. No conflict there, right? The media also has a part to play,

with editorialized opinions constantly hidden in news stories. The negative, anti-free enterprise drumbeat drones on, year after year, pre-empted only by the occasional editorial or opinion piece just prior to voting day. That last-gasp attempt is virtually fruitless, as it’s impossible to have one opinion in one issue/program offset years of anti-free enterprise messaging. Less than five per cent of Canadians pay regular attention to politics, so election campaigns become a crash course in catching up to what’s going on, looking at what is being promised, and weeding through the myriad of aggressive messages sent out by competing parties. Emotion causes people to purchase goods and services. And vote. These groups know that, and are deft at fanning the strong feelings of hatred and violation within people raised on anti-free enterprise diets. Voting day is simply time to reap from all those seeds, sown through various methods, for years. A nd these groups get what they want: Anti-business governments to carry out their own agendas, hi-jacking democracy in the process. Paid for, largely, by Americans. They may not want to say they’re anti-business, but once in power, their boa constrictor-like deliberate actions reveal they will have succeeded in stopping economic progress.

another province or, in this case, the economy of our entire country.” In principle, Notley is absolutely correct. Unfortunately, it’s not an argument that’s likely to sway pipeline opponents. Amidst all this posturing, the federal government faces renewed pressure to reconsider its approval of the project. The Grits have already heard from unhappy West Coast Liberal MPs who run the risk of losing seats in the next federal election. Will Prime Minister Justin Trudeau still be willing to pay an ever-growing political price for allowing the pipeline to proceed? The irony in all this fuss is that Trudeau effectively gave succour to the opposition leading up to the last federal election when he promised his government would listen to the wishes of British Columbians. If he were really listening, the message from that province is clear enough - on balance, most citizens of BC want the pipeline stopped. Of course, in this case a federal

government that bends to the will of one province betrays the wishes of another. Either way, somebody is going to hate you. Trudeau needs to stay the course. The National Energy Board imposed 157 conditions on the pipeline project. If built as required, it would be the safest, most heavily regulated pipeline in the world. To be sure, such conditions don’t eliminate the possibility of a spill (or deliberate sabotage), but they reduce the odds to infinitesimally small. Building the pipeline also would provide a much-needed boost to Canada’s economy, and represent a meaningful step toward reducing our dependence on the U.S. as our dominant trade partner. In the era of an erratic, isolationist president, isn’t that a worthy goal?




ew issues in recent Canadian history have been as divisive as the debate over the construction of new pipelines to carry crude oil to market. The uncertain results from the election in British Columbia only add fuel to a roaring fire. The “blue” Liberal government of Premier Christy Clark won the most seats in the May 9 vote, but not a majority. Her party must now court the support of either the New Democratic or Green parties to achieve a mandate to govern. Should the Liberals fail to reach an agreement, it’s conceivable the NDP

and Greens could combine to form government. For proponents of the twinning of Kinder Morgan’s Trans Mountain Pipeline, either scenario provides ample reason to lose sleep. Clark, you may recall, played tough in her opposition to having a pipeline carry diluted Alberta bitumen across BC for shipment to Asian markets. A lot of watchers felt her theatrics were orchestrated so BC could extract the largest amount of compensation from its neighbour to the east. As if to confirm those suspicions, and almost on cue, Clark announced the five conditions she had spelled out for provincial acceptance of the pipeline had been met. Signs pointed to a green light for the $7.4-billion project. It was an audacious standoff, considering pipeline approvals rest in the hands of federal authorities, not provincial. But Clark knew that, regardless of the jurisdictional parsing, environmentalists and First Nations communities in BC were - and indeed, are - ready

to fight to the finish to stop Trans Mountain. That’s pretty hefty negotiating leverage. Unlike the pro-business Liberals, the NDP and Greens of BC aren’t ready to roll over on the pipeline. Both parties are fiercely opposed to it, regardless of the boost it would add to both provincial and federal economies. Clark now faces a very awkward dilemma. It seems almost certain that either opposition party will demand resistance to Trans Mountain as a condition for the co-operation needed for the Liberals to form government. If Clark doesn’t play along, her party’s days in government will be very short indeed. Obviously sensing that Clark needs a hand, Alberta Premier Rachel Notley spoke out this week, reminding BC politicians that pipeline approvals are federal business. She told reporters, “I fundamentally disagree with the view that one province or even one region can hold hostage the economy of

Veteran political commentator Doug Firby is president of Troy Media Digital Solutions and publisher of Troy Media.

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MAY 2017


Correctional Service of Canada in Power of You, Paige Crowhurst of Forest Technology Systems in Outstanding Employee Campaign Chair (Under 100 Employees), Skye Penstock of the Canada Revenue Agency and Saira Walters of RBC Royal Bank in Outstanding Employee Campaign Chair (Over 100 Employees), City of Victoria in Outstanding Campaign Committee, Royal Roads University in Leadership Giving, TD Canada Trust in Innovation, RBC Royal Bank in Community Impact, Oasis Society for the Spiritual Health of Victoria in Community Partner, Greater Victoria Public Library in Labour Partnership, Camosun College in Post-Secondary Challenge, BMO Bank of Montreal in Financial Challenge, City of Victoria in Outstanding Workplace Campaign, CIBC in Triple Crown and Dave Wheaton of Wheaton Chevrolet Buick Cadillac GMC in Chair’s Award of Distinction. The awards are presented to donors, volunteers, community partners and businesses in the Greater Victoria region for their community spirit, team spirit and spirit of generosity when running workplace campaigns. Fraser Orr’s Butcher and Deli has opened on Mount Newton Cross Road. The business is owned by Fraser and Lori Orr, who opened the store after a five-year break from owning a butcher shop.

The City of Langford is closing down operations of their new luxury commuter bus experiment as well as their long-standing trolley service. Both the trolley service and Langtoria Greenline operated by Wilson’s Transportation will be in service until June 30. The growth of BC Transit service in Langford has made the trolley service unnecessary, while the luxury commuter is closing due to poor ticket sales. The Mortgage Centre has moved. They are now located at Unit 10, 9843 Second Street, in Sidney. Learn more about this business at www. sidneymortgages.com. The Mustard Seed Coffee Company is a new company that has been formed to raise money for the Mustard Seed’s Hope Farm Healing Centre. The organization has partnered with Thrifty Foods to sell coffee products that have been farmed and produced at the Healing Centre. The Oak Bay Kiwanis Club is celebrating their 70th anniversary at 2740 Dalhousie Street. The Saanich Peninsula Hospital Foundation opened a new office in Sidney today at 9710 Third Street. This office will supplement the office the Foundation currently has in the Saanich Peninsula Hospital. John (Mtn Man) Epsley is the new Director of Marketing and

Communications for BCHAZMAT Management Ltd. Epsley, a long-time marketing and PR professional in the Victoria area, is the first to hold this newly-created position. The Sellers Market, produced by Visland Media (Kelowna) and Cedarwood Productions (Victoria), will have realtors compete against each other for a featured homeowner’s listing. Five Victoria realtors will be featured in this 13-episode series: Adrian Langereis (Realtii Victoria), Jane Johnston (Re/Max Camosun), Manpreet Kandola (Re/Max Alliance), Neil Bosdet (Bosdet Homes Handcrafted Real Estate Team), and Tara Hearn (Century 21 Queenswood Realty). Terri Aylward, formerly The Director of Administrative Services with The Kensington by Revera, is now the Community Relations Manager for Cherish at Central Park, the new community living seniors residence across from West Shore Town Centre Mall in Langford. Cherish at Central Park will be opening in November 2017. The MACH-ProView™ LCD (MPVL) controller, produced by Reliable Controls, is officially listed with the BACnet Testing Laboratories (BTL). BTL was established by BACnet International to support compliance testing and interoperability testing activities. Products must meet the BTL’s mandatory requirements to be eligible for BTL listing.





new vision for tourism in Canada was unveiled recently by the Minister of Small Business and Tourism, Bardish Chagger. The Minister, who is also the Leader of the Government in the House of Commons, was speaking in Calgary at Rendez-vous Canada, an annual gathering of Canadian tourism businesses and international buyers. More than 1,800 people networked and struck deals to connect foreign visitors with travel products and services offered across Canada. Tourism Victoria sales staff were tireless in their efforts to win new business and attract visitors to our destination. Demand for information and product from our region continues to be high, with all of our staff’s appointments at

Rendez-vous sold out. Across the world, the tourism industry has experienced terrific growth over the last few years. T h is is especia l ly t r ue for Greater Victoria. While we expect numbers this spring will be a little softer than last year — due to unseasonal weather — the fundamentals are there for continued optimism over the medium and long term. Canada is hot right now, with major interest among international travellers. The fact our federal and provincial governments are recognizing the importance of tourism is another reason for optimism. The road map announced by Minister Chaggar commits to taking action on 20 priorities, ranging from improved marketing to making it easier to travel into and around Canada. Minister Chaggar stated that tourism is vital for the middle-class in communities across the country, supporting 200,000 businesses and 1.7 million jobs. The new vision aims to make Canada one of the top 10 international destinations for visitors by 2025 and to increase international overnight visitors by 30 per cent by 2021. Paul Nursey is the President and CEO of Tourism Victoria.




t is once again time to hang up your pirate costumes, until next year that is. Last week, Esquimalt celebrated its annual Buccaneer Days! Members of our community and plenty from those neighbouring came out to the annual celebration. The fourday event was just as successful as it is every year with festivities ranging anywhere from the Saturday morning parade to watching skydivers drop from above. With over 20 community organizations taking part, Buccaneer days without a doubt continuously brings a feeling of accomplishment and pride to our community. ••• T he Esquimalt Chamber of Commerce would like to give special thanks to the Victoria Police Department for being a

part of our Business Town Hall Meeting. The session, held on May 10th, provided important information about Crime Prevention, Financial Crimes, and Access Control to local business owners. ••• A warm welcome is in order for two of our newest Chamber members, Tudor House Liquor Store a nd Melting Moments Catering and Café. We’re pleased to welcome Melting Moments, a full-service catering company that has been serving Greater Victoria for 16 years. We’re also pleased to welcome Tudor House Liquor store, which is setting the trend for modern development and revitalization in the Esquimalt area. Kelly Darwin sits on the Board of Directors of the Esquimalt Chamber of Commerce and is the ow ner of Seriously Creative, a Marketing & Digital Development company. He can be reached at 250-474-4723. Kelly Darwin sits on the Board of Directors of the Esquimalt Chamber of Commerce and is owner of Seriously Creative, a Marketing & Digital Development company. He can be reached at 250-474-4723.

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Business Examiner Victoria - June 2017  

Featuring the latest business news and information for Greater Victoria, including Sidney, the Saanich Peninsula, Langford, Colwood, Sooke,...

Business Examiner Victoria - June 2017  

Featuring the latest business news and information for Greater Victoria, including Sidney, the Saanich Peninsula, Langford, Colwood, Sooke,...