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NOVEMBER 2016

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NANAIMO Boehm Construction known for thoughtful and well designed spaces

Vancouver Island WWW.BUSINESSEXAMINER.CA

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NANAIMOVICTORIA Turner Dental Labs celebrates 50 years on the Island

NAI Commercial Joins Forces With 460 Group Of Companies New Business Partnership Officially Launches In The New Year BY DAVID HOLMES

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INDEX News Update 2 Campbell River 5 Nanaimo 10 Cowichan Valley 14 Parksville/Qualicum 28 Comox Valley 31 West Coast 33 Who is Suing Whom 46 Movers and Shakers 47 Opinion 50 Law 51 Contact us: 1-866-758-2684

OUR 10TH YEAR

A N A I MO – S t a r t i n g January 1, 2017 NAI Commercial Central Vancouver Island, a leading commercial real estate brokerage and property management company, will be joining the Nanaimo-based 460 Group of Companies. The 460 Group comprises a number of different divisions created to provide complimentary services primarily related to real estate, including real estate sales, mortgage and investment and business communications. Not a merger in a business sense but more of a partnership agreement between two like minded firms, the corporate alignment is viewed as a positive and beneficial move for both enterprises. SEE NAI COMMERCIAL | PAGE 15

A New Vision Keeps It All In The Family Exclusive Resort Successfully Navigates Family Run Business Through Commitment, Honesty And Education BETH HENDRY-YIM

Canadian Publications Mail Acct.: 40069240

David Robinson, Scott Forbes, Dan Kucherka, Bob Moss and Randy Forbes (l to r) collectively announce the new agreement

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IMMO BAY – Finding Nimmo is what Craig and Deborah Murray did 36 years ago. They found it and then combined a pioneer lifestyle with raising a family and running a successful business. Located on the mainland of BC, Nimmo Bay is inland from the

Broughton Archipelago Marine Park. Remote, and only accessible by air or water it is surrounded by snow-capped mountains, ocean vistas and abundant wildlife. Initially built as a fishing lodge offering helicopter excursions to inland lakes, it is now a wilderness and adventure resort with helicopter tours only a small part of what it offers.

Very much a family business, the Murray’s children were involved from the beginning. “I began guiding at seven and we all helped out in the kitchen,” said Fraser Murray. It’s still a family affair with he and his wife Becky co owning and acting as general managers, sister Georgia, in charge of reservations and guest services and cousin Jenny,

taking care of social media and agent relations. But its gradual evolution to high end exclusive resort, didn’t come without its struggles or family debates. I n 2001, t he lo d ge wa s 20 years old and Craig Murray had begun discussing son, Fraser’s, SEE A NEW VISION | PAGE 7


2 VANCOUVER ISLAND Home sales cool and inventory tightens in October In October 2016, 399 singlefamily homes sold on the MLS® System compared to 368 last October, an increase of eight per cent. Month over month, sales decreased by 24 per cent from September, which saw 528 unit sales. Reduced sales activity in October is likely caused by typical late-summer cooling and continuing inventory challenges. Active listings of single-family homes dropped once again in October, dipping to 1,158, the lowest VIREB has seen since the board began tracking inventory levels in 1999. Robust sales in the VIREB area and throughout much of B.C. continue to be driven by a combination of economic factors that are creating a sound foundation for housing sales. The biggest challenge for the VIREB area continues to be a lack of inventory. Sales could be higher if there were homes available, and buyer frustration is growing. In October 2016, the benchmark price of a single-family home in the VIREB area was $393,700, up 16 per cent from one year ago. Prices increased in every zone,

NEWS UPDATE ranging from around 13 per cent in Campbell River and Port Alberni to 19 per cent in Nanaimo and the Parksville-Qualicum area. The benchmark price of an apartment rose approximately 18 per cent board-wide, with Parksville-Qualicum reporting an increase of 33 per cent. The townhouse market also strengthened, posting a 12 per cent increase board-wide. The October 2016 benchmark price of a single-family home in the Campbell River area was $308,900, an increase of 13 per cent over October 2015. In the Comox Valley, the benchmark price was $398,500, up 17 per cent from 2015. Duncan reported a benchmark price of $342,100, an increase of 13 per cent compa red to October 2015. Nanaimo’s benchmark price rose 19 per cent to $428,500 while the Parksville-Qualicum area saw its benchmark price rise by 19 per cent as well to $449,400. The price of a benchmark home in Port Alberni hit $215,700, up 13 per cent from one year ago.

LADYSMITH Ladysmith secures $8.8-million for water treatment Ladysmith has obtained an $8.8 million grant for a new water filtration system. The grant which

is the largest of 35 grants awarded to BC communities is part of the Clean Water and Wastewater Fund designed to improve community and waste water systems across BC. The new water filtration system will satisfy the municipality’s need of meeting Water Quality Standards established by the Vancouver Island Health Authority (VIHA). Combined with the newly-opened Waste Water Treatment Plant, it offers an updated base of water and sewer infrastructure to serve residents in Ladysmith and neighbouring communities. In order to comply with changes to the town’s permit to operate a water supply system, the water filtration plant must be operational by 2018. Construction costs will be funded through a combination of development cost charges, borrowing and water parcel taxes. The most recent upgrade to the town’s wastewater treatment cost $17.9 million. Funding for that was provided by a $5.2 million UBCM grant, a combination of low-cost borrowing and grants of $11 million in Green Municipal Funds and the town’s sewer reserves. The federal government is providing $5.3 million, and the province is contributing $3.5 million. The funding announcement was made at the recent Union of BC Municipalities convention in Victoria.

NOVEMBER 2016

COMOX VALLEY Comox named new SAR training centre The national training facility for Canada’s next generation fixedwing search and rescue aircraft will be located in the Comox Valley. The announcement is the culmination of more than a year’s work by a 12-person Comox Valley Economic Development Society team, which has been promoting the Comox site as the best of the four possible locations for the training centre. The other locations that were being considered for the centre were 17 Wing Winnipeg in Manitoba, 8 Wing Trenton in Ontario and 14 Wing Greenwood in Nova Scotia. The training facility at the Comox air-force base will include flight simulators to help pilots train on whichever new aircraft is selected by the federal government. The new aircraft is expected to be decided before the end of this year. A new maintenance program is also planned at the base. The Comox Valley’s proximity to the ocean and mountains will offer search and rescue teams the opportunity to train in conditions they would face in routine SAR missions.

NANAIMO Buy Local Program funds Nanaimo business The provincially funded Buy Local Program is helping locally owned and operated businesses promote their products to increase brand awareness and sales. Taste of BC Fine Foods, St. Jean’s Cannery and Smokehouse and Foley Dog Treat Company are receiving up to $46,600 of funding to develop advertising materials, launch campaigns and run contests to encourage consumers to buy local. Ta s te of B C F i ne Fo o d s i s launching a campaign for Little Cedar Falls Steelhead. Based in Nanaimo, it is one of the first land-based recirculation aquaculture system salmon farms, setting a model for sustainable freshwater aquaculture. The family-farm model is projected to produce approximately 100 metric tons (1,000 kilograms) of steelhead per year, offering quality seafood for British Columbians to enjoy. St. Jean’s Cannery and Smokehouse is known for its 100 per cent wild and sustainable, locally sourced tuna and salmon. The one-man operation, started by Armand St. Jean, has developed i n to a successf u l, t h r iv i ng SEE NEWS UPDATE | PAGE 3


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business contributing to the Nanaimo community for over 50 years. Today, it is the largest cannery serving the sport-fishing industry in BC. Local business, the Foley Dog Treat Company, wants dogs to have the option of eating locally sourced treats and foods. The company created an additional logo for their VitalityDog product called Local Dog. The logo is used to raise awareness of locally sourced ingredients and manufactured dog treats. The Foley Dog Treat Company wants to help pet owners ensure their dogs are fed and treated in the most healthy, sustainable and safe way possible. The Buy Local program has received $8 million in BC government funding since 2012 to increase sales of locally grown and processed agri-food and seafood products within the province.

PORT HARDY Telus invests $13-million in fibre optics TELUS is investing more than $13 million to connect more than 90 per cent of homes and businesses in Port Hardy and Port McNeill directly to its fibre optic network. Planning is currently underway, and construction work will begin in the fall. TELUS anticipates connecting all homes and businesses before the end of 2017. Once the build is complete, Port Hardy and Port McNeill residents and businesses on TELUS PureFibre will have access to TELUS’ first-ever symmetrical 150 Mbps Internet plan, offering customers lightning-fast download and upload speeds of 150 Mbps. The gigabit-enabled TELUS PureFibre network is among the most advanced communications infrastructure available in the world today, enabling connected residents to immediately take advantage of dramatically faster Internet speeds of up to 150 megabits per second, while interested businesses, schools, healthcare providers, and institutions can access even more speed and capacity. “We a re excited about the i nvestment being made by TELUS in our community,” said Port Hardy Mayor Hank Bood. “It represents

confidence in the economy of the North Island. This project will give our residents the opportunity to enjoy faster Internet speeds that will open up many social and educational possibilities, making Port Hardy a more vibrant community in which to live. It will allow the District to offer an affordable area for businesses to invest and for professionals to work and live with their families. We welcome TELUS to our community and are looking forward to this opportunity of working together.” “One of the top priorities we identified in our Economic Development plan was connectivity,” said Port McNeill Mayor Shirley Ackland. “We are very excited that true high speed internet will now be a reality in Port McNeill. Thank you to TELUS for bringing this state of the art communication and entertainment service to our community!”

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CAMPBELL RIVER BC Hydro Substation gets overhaul BC Hydro continues to make progress on the Campbell River Substation Upgrade Project which is expected to be completed in the fall of next year. The $29.8 million project will allow for increased capacity for future growth, something the existing distribution system may not be able to do. The power provided by the generating station is distributed through the transmission line systems, one of which is in Oyster River, the other being on 7th Avenue. The existing stations don’t have a ton of additional capacity to handle the growth expected for the city, so a third transformer, along with up to four new feeders or circuits will be added to the two already at the 7th Avenue substation. Thus far on the project, as many as 21 people have been working at the site with local subcontractors, suppliers and service companies helping BC Hydro Construction Services complete the work. BC Hydro has also been working closely with the city and communicating with people living close to the station as well as with the nearby school. SEE NEWS UPDATE | PAGE 4

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NEWS UPDATE

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NOVEMBER 2016

NEWS UPDATE

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The substation capacity improvement project will ensure essential Hydro infrastructure is able to meet growing demands for the next few decades. D u r i n g t h e pl a n n i n g stages of the work on the substation, geotechnical drilling found that the north slope of the site – filled in decades ago when the original substation was built – could slump downward or fail during a n ea r t hqu a ke. I f t h at failure occurred it could i mpact t he s ubs t at ion transformers and electrical equipment and possibly put the substation out of service or partial service for an extended period of time, which is why significant landscaping has been happening to shore up the slope so that it can withstand an earthquake. Additionally, there are plans to install piles under the new transformer and control bu i ld i ng i n the s u b s t a t i o n to p ro v i d e further stability. The vast majority of the earthworks component of the seismic upgrade work is scheduled to be complete by the end of this month.

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VIU gets funding for innovation pilot project As part of Apprenticeship Recognition Week, the BC government announced today that Vancouver Island University (VIU) will receive more than $50,500 for an innovation pilot that will improve training outcomes and employability for apprentices. Development work on VIU’s innovation level 1 baker pilot program began last month and gives students the option of taking the program completely online. The first students will go online in January and complete the course next June. The new pilot model includes detailed videography demonstrations to deliver the curriculum material. I n 2015, t he Industry Training Authority (ITA) held regional innovation forums and a provincial conference to bring training providers and industry together to discuss ways to promote more innovation in BC’s trades training system.

This year the ITA invited BC’s 14 post-secondary institutions and 2 4 non-public training providers that receive annual ITA funding to submit innovation pilot proposals. The purpose of these innovation pilots is to test and evaluate novel methods of delivering trades training programs that result in better outcomes for apprentices and their employer sponsors. Through the pilots, the I TA w i l l promote new ways of delivering training programs to enhance apprentices’ training experiences and enable them to be more effective on the job and better meet industry’s needs. The provincial government invests more than $94 million annually in industry training through the I TA. T he I TA leads and co-ordinates British Columbia’s skilled trades system by working with employers, employees, industry, labour, training prov iders a nd gover nment to issue credentials, manage apprenticeships, set program standards and increase opportunities in the trades. SEE NEWS UPDATE | PAGE 10

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NOVEMBER 2016

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Skye Avionics Wins International Export Award At Campbell River Business Awards of Distinction The Campbell River Based Aircraft Solutions Company Is Honoured In Its Hometown For Serving An Increasingly Global Clientele

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AMPBELL RIVER—Skye Avionics Ltd. received the International Export Award at the Campbell River Chamber of Commerce’s 2016 Business Awards of Distinction. But when he first got the call about nomination, CEO Ryan Evans was pleased but surprised—he hadn’t known it was coming. Chances are, he was too busy to keep tabs on what honours were coming his way. His Campbell River based aircraft solutions company—think avionic products, repairs, installations, and tests—is bustling these days. “It’s definitely meaningful to get this award,” says Evans. “It shows that we’ve become the company I wanted us to be; a head above in terms of having an international reputation based on outstanding service.” What does outstanding service mean for Skye Avionics? For one thing, it could mean a whole lot of travel at a moment’s notice. Skye, unlike many other avionics companies, is fully mobile, traveling to where the problem is, rather than requiring aircraft come to them. Evans cites one example of

providing emergency repair support to a helicopter in Fort McMurray during the devastating wildfire of summer 2012. “I had just flown home after being in Ontario. My bags were still packed when I got the call that the helicopter needed emergency service. “I had to fly to Fort McMurray in two hour’s time, which I did. I arrived that evening, proceeded to troubleshoot an extremely difficult problem, worked all night, and had the helicopter running by 8 am. “I was pulling out my tools as the pilot took off. I gave him a wave, and that was that. Mobility is our mindset.” Skye is known for outstanding service, but Evans has been in the industry long enough to know that in some quarters, a lot less is offered to customers. He founded Skye in 2006 in part because he saw the need to offer customers better service. In the early days, Evans was challenged by the sudden necessity of wearing many hats at once: “I had to be the maintenance guy, the quality assurance department, the installer, the salesman, the

Skye Avionics CEO Ryan Evans receiving a Business Award of Distinction

What a hard day’s work looks like for a Skye Avionics technician

bookkeeper, the banker, the human resources director, and the marketer.” But the steep learning curves were worth it. He knew Skye could be a small company with big capabilities—and that’s just the company he built. Skye Avionics’ early successes included rewiring a number of DeHavilland Beaver bush planes and MD500 Helicopters. “After that, our customer base just kept expanding,” says Evans. “We had ups and downs, but overall we

learned to grow the business by building our reputation, securing solid, reliable employees, and investing into networking.” In fact, Skye Avionics’ dedication to networking has recently been yielding some impressive and unprecedented business opportunities for the little avionics company that could. Evans describes meeting a Cobham Aerospace engineer in an aisle of an aviation trade show in Louisiana, February 2016. “That encounter led to an opportunity for us to serve a completely different market,” he says. “We’re

developing a product that will interface between portable radios and Cobham’s new RT7000 radio, allowing high-level law enforcement to stay better connected.” As busy as things get for Evans, he has plenty of time to feel grateful for where his company started, and where it appears to be going. “We’ve landed exclusive dealership deals for companies as far away as Spidertracks in New Zealand and Northwall in Italy. Not bad for a small company from Campbell River.” skyeavionics.com

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NOVEMBER 2016

Marketing Professional Hired To Enhance Helijet’s Promotional Efforts

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A NA I MO – Helijet is a mu lti-faceted av iation company probably best known for its scheduled downtown to downtown passenger helicopter service linking Nanaimo to Vancouver and Victoria to Vancouver. But there’s much more to the company than its blue and white Sikorsky helicopters. To help get the word out the company has hired long time sales and marketing professional Scott Speakman as the new face of Helijet in the central Vancouver Island region. “Scott is well connected in the city and we felt he was the ideal match for our needs, of helping to promote our service in the region,” explained Jay Minter, Helijet’s Director of Marketing. “The service in Nanaimo is still relatively new so we have added his position to allow us to have a local sales and community representative in place.” In addition to its existing passenger service Helijet, operates the air medical transportation system on behalf of BC Ambulance Services, provides helicopter charter services throughout the province and even has fixed wing assets in the form of long range executive jets which can function as either air ambulances or as chartered executive transports. Building sales through improved awareness of the company and its services is the core of Speakman’s new assignment. “Helijet’s scheduled service relies on filling seats so increasing traffic and awareness is my main priority, in the

process I will make sure we are connecting and listening to the community,” Speakman, Helijet’s new Manager of Sales and Community Relations – Mid-Island explained. “Helijet’s strength is our exemplary customer service personnel and amenities, combined with our ability to provide reliable scheduled flights, often when others cannot. Our 12-seat Sikorsky S76 helicopters all operate on twin-engines with two pilots and we can fly on instruments, meaning we can fly in the dark and through more inclement weather, which can halt other modes of transportation.” For Helijet having a local marketing representative will help it spread the word that the helicopter service is not something only for extreme situations or the wealthy. Reliability, speed, affordability and convenience are all hallmarks of the rotary wing services the company is providing its Nanaimo area customers. “Helijet actually allows Nanaimo to attract the Vancouver business owner who wants to take advantage of the low cost Nanaimo housing market, buy a home here and then commute to work with us – knowing weather isn’t going to prevent them from getting to work. It’s something that is becoming more common and in a way is helping to grow Nanaimo. I want to help the local business community and this position provides a means,” Speakman said. To learn more, visit the company’s website at: www.helijet.com

LEADING BY EXAMPLE

Congratulations to Our Managers and Senior Managers Leaders are made, not born. That’s why MNP continues to develop and promote our best people to ensure we continue to meet all your business needs. Congratulations to our MNP team members on their recent manager and senior manager promotions within our Vancouver Island region. Experienced working with clients in a range of industries and sectors, these professionals bring the in-depth expertise and personalized solutions you need to get more from your business. National in scope with five local offices across the Island, MNP continues to lead by example by delivering the people and the results you need to be successful. Contact James Byrne, CPA, CA, Regional Managing Partner at 250.734.4320 or james.byrne@mnp.ca

From left to right: • • • • • •

Sean Jordan, Manager, Specialty Tax Kam Sandhu, Manager, Aboriginal Services Mike Furnell, Senior Manager, Professionals Tiffany Donovan, Manager, Professionals Ryan Kelly, Manager, Private Enterprise Nic Przada, Manager, Private Enterprise


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NOVEMBER 2016

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A NEW VISION CONTINUED FROM PAGE 1

transition into the business. The timing wasn’t perfect. September of that year saw the attacks on New York City and Washington D.C and the global tourism industry struggled to recover from the environment the tragedy created. Fraser, who is now general manager and owner, said that at the time they didn’t know what they were doing right or wrong or even how the competition was fairing. In that climate, it was hard to present a new vision for the future of the resort without a bit of a challenge. “I tried to walk the line of respecting my parents and all they had done with the business, but at the same time pushing to make the changes that I knew would grow the company. There were a lot of strides forward followed by setbacks and sometimes I just had to move forward with decisions on my own and hope they panned out. Pushing my vision forward has come with a lot of push back.” In wrestling with change within a family business, Fraser said that it takes education and communication and a willingness to discuss the big issues, ones that may make everyone uncomfortable, but doing it with commitment and honesty. “It is sometimes hard to get new things to happen. That is where trust comes in. Everyone wants the same thing, for the business

Craig and Deborah Murray found Nimmo Bay, 36 years ago, and combined a pioneer lifestyle with raising a family and running a successful business

Georgia and Becky Murray with Georgia’s cousin Jenny

Fraser Murray with wife Becky and daughter live on their own float house in Nimmo Bay during the resort’s season from April to the end October CREDIT:NIMMO BAY RESORT

CREDIT:NIMMO BAY RESORT

“A huge part of my dad’s and my identity is Nimmo Bay. We share that together. But a business can’t have two visionaries running it.” FRASER MURRAY OWNER, NIMMO BAY

to endure, as long as we keep that in sight it makes the smaller details easier to agree upon.” He added that every business needs a vision and a leader in

order for progress to happen. “My dad had to let go a bit and allow for me to step up. We are far from perfect there, but we are learning and growing all the time.” With the resort seeing its busiest seasons for the past four years in a row, the hard work and focus has paid off. “A huge part of my dad’s and my identity is Nimmo Bay. We share that together. But a business can’t have two visionaries running it. Ultimately, I want my dad to enjoy Nimmo Bay, his life’s work, and let me worry about the details.” Nimmo Bay is at PO Box 696 in Port McNeill www.nimmobay.com

For Craig Murray, retirement means taking the time to enjoy some quality fly fishing CREDIT:NIMMO BAY RESORT

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NOVEMBER 2016

SELLING YOUR BUSINESS - DON’T KILL THE DEAL While businesses sell all

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here are a lot of great reasons to start and grow a bu si ness. Some of t he best reasons include, but are not limited to, the ability to earn an income commensurate with your hard work, flexible work arrangements and the pride to watch something you own grow and prosper. In my view, one of the best reasons for entrepreneurship is the ability to monetize your hard work at a point in your life when you either want to retire or pursue other interests. While businesses sell all the time, don’t make the mistake of assuming it will be quick or easy. The Pepperdine University conducts a regular survey of private market transactions and found that 35 per cent of all sale processes fail to complete. Of these failed deals, 40 per cent are due to the inability to agree on a price, 22 per cent fail because of unreasonable demands by the buyer or seller, 9 per cent fail due to financing and the balance for a variety of reasons. Another interesting point is that 70 per cent of business sale transactions take more than twelve months to complete. While it goes without saying, you will be best prepared to negotiate the highest price with the best terms if your business delivers consistent or growing

the time, don’t make the mistake of assuming it will be quick or easy

Mike Berris, CPA, CA, CBV and Partner at Smythe LLP profits. There are a number of other strategies that can improve the chances of successfully completing the deal. These include: Be Prepared – Ensure you can demonstrate that the business can earn consistent profits for the buyer subsequent to the purchase. This requires that your financial records are in order. You should also be able to show that the current customers or sales will remain after you’re gone. Understa nd who the Buyer might be – You will want to target

parties that are ready, willing and able to purchase. Nothing is more frustrating than spending several months with someone that can’t or won’t close. Be Rea listic on the Price – Preferably you want to conduct an auction process where potential buyers are put in the position to competitively bid for your business. In cases where this is not practical, a Chartered Business Valuator (CBV) can help you with either a pricing analysis or by preparing a valuation report. Be Flexible – While not ideal, sometimes the best deals require you accept an earn-out or even provide financing with a vendor take-back. With proper safeguards, the arrangements can help bridge the gap when there is a stalemate in the negotiations on price. Engage Professionals – Selling one’s business is a complex process involving many interconnected components. While it might appear straight-forward at first, the process can quickly lose momentum. An experienced M&A advisor and lawyer will help you get the highest net price combined with the best terms. To put this all in context, I will speak in general terms about two deals we are currently working through. In the first, our client is interested in buying a successful

Vancouver Island business. The vendor, who arbitrarily set the price at $5 million, has not engaged professionals to run the process and has not been able to supply the information required to properly evaluate the quality of future earnings. Of course our client walked away. Eight months later, the vendor has not found a buyer and approached us again, still without a proper process in mind, but a lower price. We now have the upper hand, but still may advise our client to walk away. In the second deal, we are engaged to run a divestiture process where our client allowed us to properly prepare for the sale, identify numerous potential purchasers, run an auction and then assist his experienced lawyer to negotiate the share purchase agreement. In this case, our client has a strong $43 million deal on the table that we expect will close in December. The above examples are similar deals, each with different outcomes based on the management of the process. Smythe LLP is a team of dedicated professionals who provide reliable accounting, tax and advisory services to businesses and individuals. They can be reached in Nanaimo at (250) 755-2111.

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Saskatchewan Transplants Open Mocha Grande Brew Parksville Qualicum News arren a nd Bonnie T h i e s s e n h a v e e ffectively escaped from Saskatchewan. And the breakout was fuelled by java. The Thiessens are the owners of the new Mocha Grande Brew, the deceptively named coffee shop located in the triangle of boutique businesses between Morison Avenue and Highway 19A in downtown Parksville. T h e shop, wh ich re c e nt ly opened a f ter more tha n two mont h s of renovat ion, i s i n the spot formerly occupied by MadBee Cafe. Warren, a former farmer, trucker and heavy

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equipment operator in northern Saskatchewan and Regina, credits Bonnie with the naming of the new shop. The shop itself is small, and that’s just the way the firsttime owners wanted it. The couple had been considering owning a coffee shop for four or five years, said Warren. “We looked in Saskatchewan; there was absolutely nothing,” he said. “But we wanted out of Saskatchewan, too,” Bonnie added with a laugh. Mocha Gra nde Brew offers the traditional complement of medium or dark roast coffee,

as well as the specialty coffees that have come to dominate the industry. But with just seven tables and seating for 22 in the cozy, narrow space, dining offerings will be kept simple and quick. “We have fresh baking, deli sandwiches and soup, something people can grab on a halfhou r lu nch,” Bon n ie added. “We’re trying to fill that niche of a straight-up coffee shop — not a cafe, not a restaurant.” Warren, 50, and Bonnie, 58, said they had been mulling a move to Vancouver Island for some time, and fell in love with the Parksville Qualicum Beach

area while touring the region during a visit with Warren’s brother in Victoria earlier this year. The two returned home and, Warren said, “put the wheels in motion” to sell their house and

make the move to Parksville. To see what Mocha Grande Brew offers now, pop in at #5155 Mor i son Ave., ca l l 3063 0 2-9 0 5 5 o r e m a i l : t j w 3 @ hotmail.ca.

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ANCOUVER ISLAND Better Business Bureau (BBB*) serving Vancouver Island announced the 2016 Torch Award Winners at the annual awards gala celebration hosted on Friday, November 4, 2016 at the Union Club of BC. “BBB would like to congratulate the following 14 businesses for their exemplary commitment to honest and ethical business practices and customer serv ice excel lence,” sa id Rosalind Scott, President & CEO of BBB serving Vancouver Island. “This year local businesses were

nominated for a Torch Award by both their customers and other local businesses. The following companies and their employees should be proud of their accomplishments.” And the Winners are: Contractors – General - Three Guys Construction (Ladysmith); Health & Wellness - Comfort Keepers (Victoria); Home Improvement E nerheat ( V ic tor i a); A uto Sales & Service - Tri City Collision and Repairs Ltd. (Sooke); Drainage Contractors; Victoria Drain Services Ltd. (Victoria); Heating & Electrical Contractors

- Servicexcel (Nanaimo); Movers - On Line Moving and Delivery (Victoria); Cleaning Services Balance Home Cleaning (Victoria); Plumbing Contractors - HomeWise Plumbing & Drainage Services Ltd. (Victoria); Professional Services - 4 Pillars Consulting (Victoria); Roofing Contractors - Oceanside Roofing Ltd. (Parksville); Technical Services - Mid Island Computer Enterprises Ltd. (Nanoose Bay); Customer Service - Kgeez Cycle (Victoria) and Exterior Home Improvements & Services - CBS Stoneworks (Victoria).

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f small business is the lifeblood of our economy, entrepreneurs are the red cells in that bloodstream. In Nanaimo, well over 90 per cent of business licenses are held by micro and small operators – every one of them entrepreneurs. They are the ones investing risk capital to start up and grow new businesses, to employ Vancouver Island University graduates, intake entry-level employees, to create, innovate, and… to fuel Nanaimo’s economy! In a recent national report, Nanaimo was ranked at #40 in Canada on an ‘entrepreneurial-friendliness’ scale for the

QUALICUM BEACH Berwick proposal advances Parksville Qualicum Beach News Some Qualicum Beach town councillors feel that a new development proposal for the high-profile one-acre lot next to town hall would benefit more than just retirees. The BerwickRetirementCommunities application was given first reading, referred to the Advisory Planning Commission and referred to the Nov. 30 committee of the whole meeting at a recent council meeting. At the beginning of the council meeting, Chris Denford, who was representing Berwick Qualicum

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last couple of years. Not bad, but not impressive considering we jumped up about 50 points in previous years. Kelowna and Penticton both ranked in the top 10 in Canada this year – in case we need a little competitive motivation to help us think about improving our standing, improving our economy and improving our potential for personal success. The report’s measurement criteria included ‘Entrepreneurial Presence, Perspective and Policy’. Presence refers to the number of business establishments that can be called entrepreneurial. Perspective refers to places where business owners are most upbeat, and Policy refers to cities where local governments support entrepreneurship and business owners rate their government efforts highly. Where did we score high and what do we need to work on? No surprises. Quality of life – extremely high. Spirit of entrepreneurial startups – moderate to high. Government’s understanding and support of small business – rated low to extremely low across all levels. The report tells us we’re likely

to attract entrepreneurs because our cost of living is moderate (for Vancouver Island), our quality of life is top notch, and local resources like VIU, the Chamber of Commerce, Nanaimo Economic Development Corporation, and Community Futures are in place and support entrepreneurial spirit. But to take it to the next level, the pol itica l w i l l of elected leadership must be fully aligned with the community’s vision of its economic future. Implementing local government policy that strongly supports economic models engineered to energize entrepreneurialism must be in place to help us grow as a successful city. Local government needs to continually be made aware of this. The Chamber of Commerce is the voice of business in Nanaimo, but we all have a part to play in communicating with our government representatives to reinforce these ideas.

Beach, said the 94-unit multi-residential development is geared toward more active seniors. “An early misconception was our development proposal is a care facility, such as others in the town, in fact our proposal is geared toward more active independent seniors,” Denford said, adding that the central location would allow the residents to access all of what Qualicum Beach has to offer. While the average age of Berwick residents, which has numerous facilities on the Island, is in the mid80s, Denford said the youngest resident was a 52-year-old. The 94-unit development would include 9 studio units, 72 one-bedroom units and 14 two-bedroom units. There would also be other amenities including a health and fitness room, bar, rooftop greenhouse and a games area. Denford said that after a few months of public engagement meetings, they already have a list of 40 people who would be interested in moving in.

Tourism Nanaimo, together with Tourism Tofino, Sooke Regional Tourism Association and Black Ball Ferry Line, received the Multi Media Marketing Award last week at the Tourism Vancouver Island Conference held in Ucluelet. The award recognizes a business or organization for its innovative use of various forms of social media and traditional marketing mediums in a specific and targeted campaign that was successful in attracting visitors to their business or organization and the Vancouver Island Region. The group won for its Share Vancouver Island campaign that focused on delivering the raw, natural beauty of Vancouver Island to the high-potential market of Washington state residents. The goal of the campaign was to inspire new and repeat travel through traditional media channels such as television as well as through social media generated content on platforms such as Instagram. “This campaign promotes multiple destinations with unique itineraries connecting them. Along with the contesting portion and hosting of influential instagrammers, the campaign generated an emotional connection to the regions, creating a strong desire for immediate travel,” said Chelsea Barr, Tourism Nanaimo’s destination marketing officer. “We are very proud of this initiative. With our successful application receiving additional Destination BC co-op marketing dollars, we’re extremely pleased with the results.”

NANAIMO Tourism Nanaimo shares in award Nanaimo News Bulletin Tourism Nanaimo shared in an award with other tourism organizations for its Share the Island marketing campaign.

Kim Smythe is CEO of the Greater Nanaimo Chamber of Commerce. He can be reached at ceo@ nanaimochamber.bc.ca


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NOVEMBER 2016

ISLAND OFFICE OUTFITTERS REBRANDS AND EXPANDS INTO ECOMMERCE “Interest rates jumped Strategies change in a highly competitive market to meet current consumer demands and sustainable office environments

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ICTORIA - Monk Office is evolving. It’s taking its 65-year knowledge of the Island’s business needs and is; rebranding, expanding and creating a stronger island and global presence. “The vast majority of our business has been focused on serving our Island customers. But in the past months we have been working on a more robust online presence,” said Mark Breslauer, president and CEO. “We’re developing a broader range of services and products to compete effectively online.” He added that Monk’s credo is to think and act locally and operate globally, and though the first part has been in play since the business first opened, reaching a broader market is an idea he said has been a few years in the making. “ We wa nte d ou r web s ite, that’s being launched in the coming months, to tell the local Monk story while maintaining t he g loba l on l i ne shoppi n g

from 6 per cent to 20 per cent, making it very difficult. The number of employees at Monk dropped from almost 100 to about 50.” RON MCKENZIE PAST OWNER, MONK OFFICE

CREDIT:MONK OFFICE

Ross Hill with Mark Breslauer and spouses CREDIT:MONK OFFICE

experience. Our digital presence will be on a simple and straightforward platform that aligns with a visit to one of our stores or a visit to a business by one our sales representatives or even a call to our Customer Experience centre based in Victoria. A significant proportion of our sales mix currently comes from businesses across all sectors and increasingly they are transacting with us online, whether through a PC or mobile device.” The new company look was launched in 2015 with a visible

Freshly rebranded downtown store at Fort and Blanshard CREDIT:MONK OFFICE

James McKenzie purchased Monk Office in 1982 from his father Ron

but clean look using bright blue and yellow on its delivery vehicles and the website. At the same time Monk also launched a new Technology Services Division. “We are constantly managing the assortment, selection and services our clients want, making sure we get things right. IT services was a natural evolution.” It isn’t just Mon k that has changed over the years; the types of offices have as well, with more home based businesses seeking solutions to their office space as well as in-transit workers looking for unique tools for their trades. He explained that as office functionality and use have changed, Monk has stayed on top of the shift. It’s a key to the long term success of the company. “We are emerging as Office Outfitters,” he said, adding that Monk is trademarking the term to reflect the company’s developing perspective and vision. “We coined the phrase because even though the greater percentage of our business today is still in office supplies, we’ve we’re growing our offering in IT services, comprehensive office set-up, photo copiers, environmental solutions and business interior furnishings, to reflect the changing landscape.” The company has a competitive advantage because of the strong infrastructure it has created across the Island. There are six stores in the Greater Victoria region and four from Duncan to Port Hardy. Team members

Monk’s 20,000 square foot distribution center in Victoria CREDIT:MONK OFFICE

provide a variety of services from designing office space to filling orders and distribution, and are domiciled as far as Port Hardy and every point in between. “We distribute to every touch poi nt on the Isla nd,” he explained. “Feet on the street, we like to say, with a personal sales call to your business and shipping with in 24-hours.” “It may sound cliché, but our people truly are our greatest asset throughout these 65 years,” said Jane Hill, marketing and development leader. “Across retail stores, the commercial sales team, administration, support and distribution – each team member plays a critical role in delivering an exceptional customer

experience. We’re a team and we can’t succeed without one another in our mission to provide amazing customer service.” Originally created by Charlie Monk in 1951 with one retail store in downtown Victoria, its focus was on providing traditional office products and supplies. In 1963 the business was purchased by Ron McKenzie who opened a second location on the corner of Fort and Blanshard. The company continued to expand even though times were tough in the early 1980’s. “Interest rates jumped from 6 per cent to 20 per cent, making it very difficult,” said McKenzie. “The number of employees at Monk dropped from almost 100

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NOVEMBER 2016

Monk has rebranded and expanded to create a strong island and global presence CREDIT:MONK OFFICE

Recently completed Trillium Care Communities office featuring DIRTT and Herman Miller CREDIT:MONK OFFICE

Monk’s new look is bright, clean and noticeable CREDIT:MONK OFFICE

to about 50.” In 1982 James McKenzie acquired the company from his father and in 1988 he partnered with Ross Hill. Together they expanded the brand up and down the island. During the 1990’s Monk expanded its retail reach to its existing stores up Island, with a Furniture Interiors showroom opening in 2010 at the Oak Street location. The same year it acquired an exclusive dealership with Konica Minolta for Vancouver Island. Both Hill, who acted as the Chief Financial Officer, and McKenzie have recently retired with McKenzie passing the reins over to Breslauer in 2014 but still remaining majority owner and

Chair of the Monk Office Advisory Committee. “Our strategy may be changing, the way we do business may be changing, but one thing that isn’t changing is our values and our commitment to each other and the community,” McKenzie emphasized. “With growth in mind, Nanaimo is a key target area where our team members are very active with their accounts. Recently they outfitted the Nanaimo School District with its photocopiers. Retail expansion is also a topic on the table.” Breslauer, who was headhunted from Winnipeg, where he had worked most recently in a senior role with Princess Auto, a big

box tools and equipment retailer. He brings not only a a variety of experience in national roles, but also unique insight in the new direction Monk is taking with digital and in its expansion and new branding. “My tea m a nd I ensu re we live Monk’s core values and environmental issues are especially important.” In a unique move, Monk lists, on the website, its water use ratings, waste reduction and carbon footprint numbers and the usage of natural gas, electricity, paper and fuel. It also created an Eco team to identify sustainability objectives and goals. Pa r t of t he env i ron menta l stance it took included partnering

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2013 and the Waste Management Category in 2015.” He was quick to add that Monk also won Business of the Year (Office Supply Category) from the Business Examiner each year from 2001 to 2006. A f ter 65 yea rs, th is Isla nd grown business is continuing to move forward, adjusting to the consumer climate and trends and staying active in serving its community. Breslauer is excited about the tag line ‘Office Outfitters’, currently in the trademark process and with the meaning it carries for new and existing clients. He said it encompasses the service and product offerings of his company and will better represent the scope of its online presence. Monk Office is at www.monk.ca

RCAP Leasing extends our heartiest congratulations to Monk Office for completing 65 glorious years of success. You have always been on the top of the list for your commitment to your clients. 1055 West Georgia St, 6th Floor, Vancouver, BC V6E 3P3 Toll free: 1-877-422-9442 x1 www.rcapleasing.com

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with DIRTT Environmental Solutions, (Doing It Right This Time), a technology driven manufacturer of highly customized interiors that uses a patented system of configuration and construction. Monk has two designers on staff who work on office interior layouts and designs and are trained in DIRTT’s proprietary 3D software. The Monk-DIRTT proposition can deliver offices with healthier environments rapidly, three to four times faster than traditional construction,” said Gail Tyshynski, marketing representative for DIRTT on Vancouver Island. For Breslauer, the system is one more piece in the evolution of Monk and its drive toward introducing office solutions that are in demand. Staying ahead of the trends and keeping an eye on the market is why Monk has survived in a highly competitive industry that and creating strategic partnerships with vendors across all lines of business. It’s also why Monk has won several important awards over the years. In 2008 and 2009 it won the Canadian Office Products Association (COPA) Green Program of the Year, in 2010 a Community Leadership Award of Excellence from COPA. The Greater Victoria Chamber of Commerce Business Sustainability Award was given to Monk in both 2009 and 2012. “We have also received recognition for our environmental initiatives, namely a CRD ECOStar Award for Waste Reduction in

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owichan economic development a nd business organizations are forging a new pa r tnersh ip to consu lt w ith loca l busi nesses and help their future development. This month, t h e D u nc a n Cow ich a n Chamber of Commerce, Community Futures Cow icha n, Econom ic Development Cowichan and MNP will be collaborating on a series of six sector specific consultations aimed at bringing leaders in tourism, agriculture, retail, manufacturing and processing, technology and construction and real estate.

T he roundtable series stems from the Cowicha n Econom ic Outlook Breakfast held in March 2016. The purpose of the event was to release and discuss the results of the first-ever MNP Business Leaders Su rvey for the Cowichan region. A key theme heard at the event, which attracted over 100 business and community leaders from across the Cowichan Valley, was the need for increased communication and collaboration amongst communities and organizations in the region, coupled with a renewed focus on economic development. With the recent hiring of Amy Melmock as the new Economic Development Ma nager for Econom ic Development Cowichan, Cow ich a n h a s b ecome actively engaged in the sector consultation partnership with the Chamber, Community Futures and MNP. “The roundtables are a chance for businesses to share common issues and concerns – and to feed this information into our collective strategies for economic development,” Melmock acknowledges.

From the Duncan Cowichan Chamber of Commerce perspective, the roundtables are part of an ongoing pledge to connect businesses and advocate for their needs. Results from these roundtables w i l l be released at ou r M a rch 2017 Cow ich a n B u s i n e s s O ut lo ok Breakfast. Amy Melmock is also the featured speaker at the Cha mber’s AGM, November 22 at Arbutus Ridge Golf Club. ■■■ The Chamber welcomes new members: Engel & Volkers Cowichan Valley, Worthy Real Estate Developments, Howling Wolf Farm Market, Assante Wealth Management, Park Place Seniors Living, Schick Shiner & Associates, Clayton Counselling Services, Villa Eyrie Resort and the Vancouver Island Motorsport Circuit. Sonja Nagel is Executive Director of the Duncan Cowichan Chamber of Commerce. She can be reached at manager@ duncancc.bc.ca or 250-748-1111


OFF THE COVER

NOVEMBER 2016

NAI COMMERCIAL

“NAI Commercial is

CONTINUED FROM PAGE 1

very pleased to be “ N A I Com m erc i a l i s ver y pleased to be joining the 460 Group of Companies. We strive to offer our clients a wide range of real estate services provided by a team of committed professionals with diverse experience,” explained Bob Moss, President and Managing Partner of NAI Commercial Central Vancouver Island. Although they will become a 460 Group Company it will remain business as usual for NAI Commercial Central Vancouver Island. The commercial real estate and property management company will continue to operate under the same name, at the same location (201-155 Skinner Street) and with the same team of experts serving its expanding client base. “This broad base of knowledge and services sets us apart from other single service companies in the Real Estate business,” explained Randy Forbes, the 460 Group’s Operations Director. With the new partnership both the 460 Group and NAI Commercial will benefit from the collective experience of all involved. “Bigger is not Better - Better is Better,” Forbes said. NAI Commercial Central Vancouver Island was founded by Moss in 1993. Formerly known as DTZ Nanaimo, the company initially focused on property management adding sales and

joining the 460 Group of Companies.” BOB MOSS PRESIDENT, NAI COMMERCIAL CENTRAL VANCOUVER ISLAND

leasing services in response to client needs. “Our team is comprised of 15 dedicated professionals who combine their expertise to provide innovative real estate and business solutions to our clients,” he said. “We are fortunate to work with a full range of clients, including individual investors, local business owners, developers, international corporations and governments at all levels. As a member of NAI Global, we are part of the single largest global network of owner-operated commercial real estate brokerage firms. NAI Global has 375 member firms worldwide with more than 6,700 local market experts on the ground.” To learn more visit the firm’s websites at: www.460realty.com and at www.naivanisle.ca

15

Hotel Tax Coming To Cowichan Valley Next Year Cowichan Valley Citizen he long-anticipated hotel tax in the Cowichan Valley is expected to be in place by next year. The Municipality of North Cowichan voted unanimously at its recent meeting to provide a letter of support for the implementation of the tax, formally called the Municipal Regional District Tax, as requested by the Cowichan Valley Regional District. North Cowichan is the final municipal jurisdiction in the Valley to vote to implement the new tax. The MRDT is intended as a new fund that will be used to significantly increase the marketing resources available to promote tourism in the Valley. It’s been estimated that on an annual basis, the tax will produce up to $300,000 in new tourism-marketing support. The MRDT will be administered by the CVRD and directed to the Tourism Cowichan Society based on a contribution agreement which will be led by the district. Janet Docherty, chairwoman of the society, said the majority of the hospitality businesses that rent rooms in the Valley have signalled they are in favour of the hotel tax. She said the amount of tax that will be payed for each room will be based on a percentage of the total cost of the room, but the

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the society receive $120,000 per year from the district to deliver regional tourism marketing on behalf of the district. The agreement also allowed the society to pursue the implementation of the hotel tax on the Valley’s accommodation industry to help pay for destination marketing. The TCS was also earmarked for $138,000 in funding from Destination BC, but that came w it h t he cond it ion t h at t he money must be leveraged with funding from other local agencies and stakeholders, so the funding from the CVRD secured it for the society.

exact percentage for each room has yet to be determined. Docherty said the tax will be mandatory. “It shou ld be sa id that the money from the tax won’t come from the hotels themselves, but from the tourists who stay in them,” she said. “The Cowichan Valley is currently at a disadvantage with many other jurisdictions on Vancouver Island who already have hotel tax policies in place to assist thei r loca l tou rism initiatives.” Earlier this year, the CVRD approved a five-year agreement with the society that will see

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Parksville l $2,495,000 l L&B

Campbell River l $625,000

Custom Framing & Art Supply

Bright mall location in busy central location; tools and fixtures included in price. Nanaimo l $219,000 Wine Kitz Wine kits and supplies; U-Vin on-site; central location with lots of traffic. Nanaimo l $189,000

Floral Shop, Nanaimo

Coffee & Tea Specialty Bar

Successful flower shop, established clientele. Business, building and land: $800,000 Business only: $225,000

Well established, profitable coffee/tea bar in great location. Light meals & more! Includes 2 strata lots. Parksville l $350,000

Lures & Jigs Manufacturer

Cabinet Shop

Long-established fishing lures and jigs manufacturing and distribution business. Land, business and building included. Courtenay | $1,695,000

Thriving woodworking operation inclusive of land and buildings. Specializing in cabinetry and countertops. Port McNeill | $395,000


Beautiful custom cabinets and Quartz counter tops A Premier Cambria Dealer serving all of Vancouver Island


17

NOVEMBER 2016

CONSTRUCTION Provincial Construction Industry Sees Bright Future Provincial Major Projects Inventory Pegged At More Than $320 Billion BY DAVID HOLMES

F

iguratively and quite literally the construction industry has built British Columbia. From the smallest one and two person carpentry business to the largest commercial construction company, the impact of this expanding and increasingly vital industry can be felt all across the province - an impact that is expected to continue to grow in the years ahead. BuildForce Canada (an entity originally established in 2001 as the Construction Sector Council), was created solely to provide the construction industry with the information and resources it needs to manage its workforce. The group has suggested that a significant expansion of the BC construction industry workforce will have to occur over the next few years to meet an expected demand for skilled labor. Contingent on the initiation of the provinceâ&#x20AC;&#x2122;s long planned Liquefied Natural Gas (LNG) projects, as many as 17,000 new workers will be needed to meet the skilled labor demand in the next few years alone. I n its publ ished report:

SEE CONSTRUCTION | PAGE 18

The amount of work on tap over the next ten years will require a continual flow of new workers into the industry

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CONSTRUCTION

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NOVEMBER 2016

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BROADLOOM

In the coming years as many as 40,000 jobs may open up as the Baby Boom generation retire

CONSTRUCTION CONTINUED FROM PAGE 17

Construction and Maintenance Looking Forward (2016-2025) Bu i ld Force forecast that non-residential construction is expected to generate more t h a n 1 2,000 new jobs, while the gradual retirement of the Baby Boomer generation will free up another 40,000 positions. Advocating on behalf of

the construction industry in the province for nearly 50 years is the British Columbia Construction Association (BCC A), a professional organization representing the province’s industrial, commercial, and institutional construction companies. “The BC Construction Association is an employer’s a sso ci at ion . C u rrently more than 1,600 construction employers

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are members of the BCCA and our Regional Associations across British Columbia,” explained association President Manley McLachlan. “Through our provincial services like BidCentral and the Skilled Trades Employment Program, we support thousands of additional compa n ies. We’re very proud of our membership SEE CONSTRUCTION | PAGE 19

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CONSTRUCTION

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19 CONSTRUCTION CONTINUED FROM PAGE 18

and of the services we provide to the sector at large.” The BCCA’s integrated membersh ip comes th rough fou r regional construction associations: the Vancouver Island Construction Association (VICA), the Vancouver Regional Construction Association (VRCA), the Northern Regional Construction Association (NRCA) and the Southern Interior Construction Association (SICA). The BCCA also works closely with the industry’s national body, the Canadian Construction Association (CCA). “Advocacy on behalf of industry

The home building sector is also experiencing energized growth in all regions of the province

SEE CONSTRUCTION | PAGE 21

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CONSTRUCTION

NOVEMBER 2016

Island Truss To Add Second Production Line Truss Fabrication Firm Has Been In Barclay Family Since 1983

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OURT ENAY – To keep up with the increasing demand for its products, Island Truss will soon be adding another production line and hiring additional staff at its Courtenay operation, according to company owner Charmaine Barclay. “We’ve just purchased another assembly line table, and with our backup saw we purchased last year, we are gearing up to increase our production. This new line, which is a 45 foot table, will probably mean we’ll have to be hiring a couple of new workers shortly,” she said. While the company opened in the 1970’s the Barclay family’s involvement with the firm began in 1983 when her father Jim Barclay purchased the then struggling enterprise from its original owners. “It was the early ‘80s, interest rates were sky-high and the company struggled to keep things going, he saw it as an opportunity, bought it for a good price and worked it hard for years,” she explained. Coming from a successful career in banking Barclay had not originally intended to become part of the family business. But with her father’s aging and with the pending retirement of the plant’s long- time manager she elected to join the firm in 2006. A plumber by trade the elder Barclay had a solid foundation in residential construction techniques and had recognized the potentials the truss fabricating facility presented. Still situated at its original location at 5741 Island Highway just north of Courtenay the Island Truss fabricating plant has been repeatedly expanded over the years, and today it now covers 20,000 square feet. Island truss has been producing roofing elements and supplying engineered wood products such as laminated beams and floor joists for residential and commercial construction projects for more than 40 years. Essentially triangular wooden components joined together with metal fasteners, the products are cut and assembled in a production line at the company’s plant before being shipped to clients all across central and northern Vancouver Island. “While primarily for residential use we do produce some trusses for commercial applications as well,” Barclay explained. “We produce them on an assembly line in our shop. The lumber enters from one side of the building into our saw shop where they are cut in a fairly sophisticated piece of equipment. This saw is a crucial part of the operation, replacing it today would be upwards of around $450,000.” Once the lumber has been cut to

“While primarily for residential use we do produce some trusses for commercial applications as well.” CHARMAINE BARCLAY OWNER, ISLAND TRUSS

length and at the proper angle, it is then stamped with a job number to ensure the right components are matched to the specific contract assignments. The cut and stamped lumber is then placed on carts where they are moved to the assembly or jig table where the individual trusses are put together using nail-on plates to affix the different elements into the finished product. A roller press mounted in a gantry system then comes into play, passing along the 80 foot length of the assembly table to firmly drive the connecting nails into place. The final stage sees ejectors push the assembled trusses onto rollers where they go through a second press to ensure a proper and solid fit has been achieved before the finished components are stored in the company’s yard for later shipment, or directly onto trailers if being sent out immediately. While a small percentage of the company’s contracts come from individual homeowners doing their own renovation projects, the vast majority of Island Truss’s output goes to general contractors and developers who can purchase truss packages in the hundreds in some cases. “We try to purchase our lumber exclusively in British Columbia; however due to demand about five per cent is purchased out of province, essentially every Island Truss contract is a custom order as there is no one size fits all standard when it comes to designing and fabricating trusses,” she said. “We custom size everything. We do some house packages where the trusses are fairly simple and we do some really complicated assignments where the truss package for a custom home can be worth over $20,000 and every truss is different. We do everything from simple garage packages all the way up to really complicated projects.” With a current staff of 22 Island Truss can produce literally thousands of trusses in a year depending on the demand, which has been increasing dramatically over the past few years. With the addition of the second 45 foot assembly line that output is likely to increase. “I know we just quoted the 1000th job so far this year, so it’s been very busy,” she said.

The materials fabricated by Island Truss are assembled at its 20,000 square foot facility in Courtenay

Truss has been involved in a variety of building projects, including with Habitat for Humanity

The residential development Timbers at Crown Isle was constructed using Island Truss materials “This has been one of our busiest years. 2015 and this year have been very strong for construction so we’re very optimistic that the current level of activity will continue, although there are always ebbs and flows. The expanded production capacity will allow us to better meet the demand, so the future looks pretty bright.” To learn more, visit the comp a n y ’ s w e b s i t e a t : w w w. islandtruss.ca

Island Truss serves the Central and North Vancouver Island residential construction industry


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One area of concern for the industry is replacing skilled workers as the Baby Boomers retire

CONSTRUCTION CONTINUED FROM PAGE 19

is a large part of the work we do. We are supported by the membership and operate with a volunteer Board of D i re c tors. We h ave collaborated with other industry associations on many projects, including the creation of the Council of Construction Associations (COCA), which we

also support financially. The sole focus of COCA is Worksafe BC and advocacy around safety issues,” he explained. According to McLachlan one of the top issues facing the industry today is a general aging of the workforce and an increased need to encourage young people to consider the construction industry as a career option. “We did a recent survey with our membership and

the top three issues they expressed were the availability of skilled workers, profitability, and competition at every level.” The challenge of attracting the next generation into the construction trades is just as great a concern for the residential construction industry – a sector of the economy that is busy all across the province. SEE CONSTRUCTION | PAGE 22

EXCALIBUR HOMES WRAPS UP FIREHALL RENOVATION PROJECT Cranberry Fire Station Facelift A Local Community Asset

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ANAIMO– The creative power behind some of the most spectacu la r cu stom-b u i lt si ng le fa m i ly homes in the Central Vancouver Island region, GR Excalibur Custom Homes is also increasingly known as the builder of some of the region’s most innovative commercial projects. Launched in 2005, Excalibur Homes has been involved in a number of commercial projects such as constructing various franchise restaurant outlets, having built the Community Futures Central Island office in Nanaimo and most recently being the selected builder of the extensively revamped Cra nber r y Fi re H a l l for t he Cranberry Volunteer Fire Department, located just south of the city. “It was a tota l rebu i ld. We d id t he heat pu mps, we d id the gym, we did two kitchens, the five bathrooms and we did the apparatus bay for the fire trucks with all the ventilation

and more. It was definitely a major job for us,” ex pla i ned Gary Richardson, Excalibur’s fou nder a nd ow ner (a nd the reason for the ‘GR’ at the front of the company’s name). This extensive expansion project, with a price tag of more than $1 million brings the footprint of the two-story facility to just short of 10,000 square feet, adding to the usability for the firefighters while providing improved resources for the local community with the expanded gymnasium and other facilities. “It’s a f u l l si zed g y m t h at ca n be used for wedd i ngs or whatever recreational needs the community has. Upstairs there’s a bar, recreation area, another kitchen and more. We do high end custom homes and renovations of course, but we also enjoy working on commercial projects like this one,” he explained. “We’re just in the process of wrapping up the project now so we’re looking forward to our next project. While we love our custom homes it’s great to have chance to work on commercial projects as well.” To learn more, visit the company’s website at: www.excaliburcustomhomes.ca

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CONSTRUCTION

NOVEMBER 2016

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Building of pipelines to carry Liquefied Natural Gas will become major construction projects in BC

CONSTRUCTION CONTINUED FROM PAGE 21

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Sherri Paiement is the Executive Officer of the Canadian Home Builders Association Central Okanagan (CHBA-CO), an organization representing more than 220 compani e s w h i c h e m p l o y a pproximately 5,000 workers throughout the region. For her the need to showcase the benefits of a construction industry career is essential for the continued

health of her industry. “The home building industry here in the Okanaga n is rea l ly busy at this time with no sign of it slowing down any time soon,” she said. “We’re so busy in fact there are delays in permits, the contractors are d el ay i n g job s b e c au se they’re just too busy so the whole construction industry is getting pushed because of the demand. There isn’t really a manpower shortage at present

but the contractors are so busy they are straining to be able to meet the orders, everyone is worki ng to capacity.” To ease this pressure her organization works with local educational institutions in the form of bursaries and other incentives to encourage students to embark on careers in the trades. “We’re finding young people are more interested SEE CONSTRUCTION | PAGE 23

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CONSTRUCTION

NOVEMBER 2016

CONSTRUCTION CONTINUED FROM PAGE 22

in the trades now than ever. On a societal level I think we view the trades differently today, recognizing that these are not menial but skilled and well paying jobs. For the country to grow and prosper we need to encourage new arrivals to the industry, they’re the ones who are going to build tomorrow,” she said. For McLachlan the future for the construction industry is very bright, especially considering how much work is forecast to occur in the coming years. “There is a very positive future for construction here in British Columbia, the major projects

“There is a very positive future for construction here in British Columbia.” PRESIDENT, BC CONSTRUCTION ASSOCIATION

inventory list is now sitting at nearly $320 billion,” he said. “Those are projects we’re going to see over the next 10 years. That to me is the weathervane that says clearly that there is a very strong future for the industry in BC.” To view the associations websites please visit: www.bccassn. com and www.chbaco.com

Family Business A One Stop Shop For Mechanical Systems West Bay Mechanical: Specialists In Mechanical Contracting

A family owned and operated firm, West Bay Mechanical first opened for business in 1978

V

ICTORIA – For nearly 40 years West Bay Mechanical Ltd. has been the go-to place for all things related to a structure’s mechanical systems. Leaders in the mechanical contracting field West Bay Mechanical is a family owned business providing the best in HVAC, heat pumps, gas furnaces, plumbing, hot water tanks, commercial refrigeration and so much more. With offices in Victoria and Nanaimo the firm provides the best in quality service as well as the latest in technology for its expanding list of residential, commercial and institutional clients. “We provide anything from a tap washer replacement to full mechanical systems in a hotel or high rise. We’re pretty much a one-stop shop. We also provide service and maintenance for homeowners to multi residential, institutional and commercial clients,” explained company President Morey Rozon. Originally created as a subsidiary of Highland Plumbing and Heating in1972, West Bay Mechanical was purchased outright by company founder (Morey’s father) Ralph Rozon in 1978 – and the company hasn’t looked back since. We s t B a y M e c h a n i c a l i s

Installations ltd.

MANLEY MCLACHLAN

“My dad instilled in us the importance of treating others the way you would expect to be treated.” MOREY ROZON PRESIDENT, WEST BAY MECHANICAL LTD.

recognized today as an industry leader in the mechanical contracting sector. With its very qualified team both inside and outside of the office, the compa ny has enjoyed long term relationships with its many clients across Vancouver Island, Whistler, the Gulf Islands and all throughout British Columbia. Victoria based at 584 Ledsham Road in Victoria, their new showroom at 1704 Island Highway and in Nanaimo at 2510 B Kenworth Road. West Bay Mechanical has over the years become a true one stop shop for all mechanical contracting assignments. “My dad instilled in us the importance of treating others the way you would expect to be treated. After that, everything else just falls into place.” To learn more, visit the company’s website at: www.westbaymechanical.com

SPECIALIZING IN: Acousti-Trac™ Stretch Fabric Acoustic Panels Specializing in Noise, Vibration and Sound Transfer Control Institutional, Commercial, Industrial, Residential 3007 Admirals Road, Victoria, BC V9A 2R9 Phone: 250.413.7665 | Email: info@acousti-trac.com

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NOVEMBER 2016

LOCAL REAL ESTATE PROFESSIONAL HAS INTERNATIONAL NETWORK Terra Maibach: Has Worked With RE/MAX Of Nanaimo Since 2010

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A NA IMO – Having grow n up in a househ o l d f u e l e d b y c o nstruction trades and real estate development, it’s no wonder Terra Maibach settled on a career as a real estate sales professional. The third generation of her family to be in business in Nanaimo (her grandparents were i n the travel i ndustry) Maibach received her real estate license in 2010. Working out of RE/MAX of Nanaimo she has expanded her business each year, offering her growing client list unmatched service, integrity and an honest dedication to finding the right match for any real estate sales need. “T hey say for a business to succeed you should focus on a few things and then do those things really well. To make my real estate sales business succeed I’ve focused primarily on residential sales, with my main emphasis on key points such as acquiring listings, effective marketing, working with buyers and other essential elements,” she explained. Na n a i mo-ba sed , but w it h a t r u ly g loba l p ers p e c t ive, Maibach is uniquely experienced and exceptionally well-suited to service clients from across the country and f rom a rou nd t he world. A graduate of the University of Victoria with a degree in the Humanities her chosen major was Hispanic Studies with a minor in Italian Studies. Multilingual, and well travelled, her globe-trotting life experiences, coupled with her personal drive and a talent for small business that for her is almost genetic, has made her a leader in the profession of real estate sales. “Authenticity and service are two of the main pillars of the business I’ve created. In reality what’s best for you the client is what’s best for me. It all comes down to making the customer happy, sel l i ng the property that will suit them best, not just making a sale for

Born and raised in Nanaimo Terra Maibach has developed international connections for her clients

“Authenticity and service are two of the main pillars of the business I’ve created” TERRA MAIBACH REALTOR®, REMAX OF NANAIMO

a sale’s sake. Any experienced REALTOR® will tell you that the key to long term success in this profession is your repeat and referral business. Unless you do the job right the first time they’re not going to come back to you the second time,” Maibach stated. Technologically sav v y, she a lso uses the latest systems a nd pract ices to ef fect ively market her client’s properties to as vast an audience as possible. Adept at Social Media, her Facebook ma rketi ng efforts are considered among the most effective and eye catching anywhere. Part of the global RE/MAX system, her personal connections and continuously expanding network of real estate sales professionals, means

her listings will be viewed by t h e b e s t i n t h e p rofe s s ion , worldwide. “I’m well known within the R E/ M A X network a l l across Ca n ad a, i n Eu rope, Sout h A m er ic a a n d i n t h e Un ite d States. By having consciously made the effort to reach out to other professionals I’m an i nter n at ion a l ly re cog n i z e d REALTOR® who has networked in multiple countries around the world. I routinely attend real estate conferences across North America and in Europe to meet my peers face to face. They don’t just know me from my Facebook page, they actually know me and that level of understanding allows me to effectively market globally,” she said. Dedicated to her profession, Ma ibach is conti nua l ly ta king courses, working with experienced mentors, attending conferences and participating in self-directed educational endeavors to ensu re she remains at the cutting edge of real estate sales. In the hierarchy of real estate agents once an individual achieves certain peak performance levels they become entitled to participate

i n add itiona l prog ra ms that further expand their marketing reach. As a Platinum level REALTOR® Maibach has access to some of the most successful and gifted individuals in the profession. “ I ’m a l s o i n vol v e d i n t h e Cross Canada Referral Group of top producing agents. This is a special network of about 100 of the best R EA LTORS® in Canada. Being a part of this elite group gives me access to the best in the business,” she said. Established, successful, techsavvy, locally raised but with an international perspective, Terra Maibach has in just a few short years become a leader in the profession of real estate sales not just in Nanaimo, but across Canada. For the future she intends to continue to grow her business, adapting to the latest system s a nd ex pa nd i ng her global network. The one thing that won’t change is the importance of integrity, honesty and in relationship building with the clients, a personal philosophy that has powered her business from her very first day. “I’m a n aut hent ic p erson. I spea k open ly a nd honestly

Personal Real Estate Corporation C: 250.619.3218 | P: 250.751.1223 | E: terra@terramaibach.com

www.terramaibach.com

Working with RE/MAX of Nanaimo, Terra Maibach received her real estate license in 2010 with my clients. There’s never anything hidden, there’s never misrepresentation and I always have the client’s best interest at heart,” she said. “It’s a serv ice-based business. It’s not just saying it I’m living it every day. Integrity and honesty – that’s what it all comes down to.” To learn more about her business visit: www.terramaibach. com


CONSTRUCTION

NOVEMBER 2016

25

CUSTOM SOFTWARE PACKAGE A BOON FOR CONSTRUCTION INDUSTRY “This software was Key Business Solutions BC Provider Of The Spectrum® Software System

created specifically for the construction industry.”

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OQUITLAM – The work carried out by the construction industry can be complex – with project management, change management, payroll, equipment maintenance, accounting needs and a host of other factors to be considered on a daily basis. Simplifying that process, freeing industry operators to focus on their jobs rather than administrative duties, was the catalyst that led to the creation of the innovative Spectrum® Construction Software package, being marketed in BC by Coquitlam’s Key Business Solutions Ltd. (KBS). “We are the reseller of a construction accounting software developed by the Seattle based sof twa re compa ny Dexter + Chaney called Spectrum®,” explained Kena Campbell, a coowner of KBS. “This software was created specifically for the construction industry and is a cloud based system that includes modules tailored for individual accounting needs, such as inventory, equipment, payroll, purchasing, materials and more.”

KENA CAMPBELL CO-OWNER, KEY BUSINESS SOLUTIONS

One advantage of the Spectrum® software is that is can be accessed remotely with any device

K BS, which was founded in 2013, is the exclusive British Columbia distributor of the software. Dexter + Chaney has been in the construction software development industry since 1981, but only with this latest version of Spectrum® has the end user had the ability to access the system from a cloud-based source, providing user flexibility never before available. “Spect r u m® is a complete software platform for construction accounting, including job costing, project management, equipment management, operations management and more. To date Dexter + Chaney have more tha n 1,200 compa n ies

The software package includes a large number of integrated modules, such as one for equipment maintenance using the system across North America,” Campbell said. The strength of the software, aside from its all-in-one accounting functionality, is that

it can be accessed online from anywhere that has an Internet connection, with any type of device. Cloud based not system-based, Spectrum® offers

real time instant access to information, even from remote locations in the field. Once the user purchases Spectrum® and installs it on their server, they will have ready access to the package wherever the jobsite is located. “This software is designed for mid to larger sized companies, it is a very scalable software and adaptable for just about any sized company. One of our clients for example is Stone Pacific Contracting of Duncan,” she explained. Current users of the software include excavating companies, general contractors, developers, civil contractors, electrical contractors and more. Cloud based, user friendly, adaptable and noted for its seamless integration of data, Spectrum® increasingly has proven itself as the right choice for users of construction industry accounting software. “In British Columbia there are over 80 companies currently using this unique web-based software, but we obviously see where this could be the solution for any number of companies. It’s a great product and we’re very excited about marketing it,” Campbell explained. For more information visit the firm’s website at: www.constructionsoftware.ca

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NOVEMBER 2016

BUILDER STEPS OUT OF BOX AND BUILDS UNIQUE NICHE â&#x20AC;&#x153;I like creating living Thoughtful well-designed spaces that fit a homeowners lifestyle have helped builder earn a strong reputation

spaces that no one else has thought of, using land creatively and reconfiguring a piece

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ANAIMO - Jeff Boehm (pronounced B-a-m-e) is a self-made man. At the age of 21 he left his hometown of Saskatoon to open the first Dominoâ&#x20AC;&#x2122;s Pizza franchise in Nanaimo. Self-employed and a business owner with 20 employees, he felt he had the world by its coattails. Skip forward 15 years, however, and Boehm felt he was better suited for hammer and nails than pizza dough and toppings. â&#x20AC;&#x153;I was born to build things,â&#x20AC;? he said. â&#x20AC;&#x153;My dad is a finishing carpenter so Iâ&#x20AC;&#x2122;ve always been surrounded by the tools of the trade. Iâ&#x20AC;&#x2122;ve been building things since I was a boy.â&#x20AC;? Heâ&#x20AC;&#x2122;s always dabbled at building, whether it was at the pizza stores or building his own home in 1997, working on the house during the day and the pizza business at night. â&#x20AC;&#x153;I adapted to the different jobs quickly, picking up skills as they were needed during the building of the house and as it demanded.â&#x20AC;? In 2004, Boehm sold his half of the Dominoes business to his partner. In the same year he created Boehm Construction, bought

Congratulations on your continued success. 250 716-6856 darylk@telus.netÂ

of property to fit the customerâ&#x20AC;&#x2122;s needs.â&#x20AC;? JEFF BOEHM OWNER, BOEHM CONSTRUCTION

a lot and then sold it. Since then he hasnâ&#x20AC;&#x2122;t looked back, continuing to fine tune his skills as a contractor and at the same time fulfilling his vision of creating affordable homes. He said that during the last decade he has put in his â&#x20AC;&#x2DC;10,000â&#x20AC;&#x2122; hours for learning the trade because he has learned by working on everything from excavating for the foundation to installing heated floors and adding unique finishing touches. He also took any extra jobs he got, no matter how small the project, from kitchen renovations to decks and fences. In 2015, he and his crew began construction on his current home on the corner of Waddington and Nelson. The property had an existing, smaller and older house sitting on the front of the lot. With the cityâ&#x20AC;&#x2122;s new regulations that allow for carriage homes, however, Boehm saw it as a great opportunity to add another house to the lot automatically creating a smaller footprint. The home itself is a study in simplicity. Itâ&#x20AC;&#x2122;s bright and airy with lots of windows for carrying the light inside efficiently. A flat roof and straight lines add dimension to the structure. Inside it has a modern look with heated concrete floors, easy care kitchen and bright rooms throughout. Sticking to his simplicity philosophy heâ&#x20AC;&#x2122;s eliminated extraneous features like baseboards and window trim to retain the clean lines and keep costs down. â&#x20AC;&#x153;I feel a great home should pull you in when you are outside and pull you outside when you are inside,â&#x20AC;?

Jeff and his wife Jenna, are enjoying their new home built to demonstrate Boehmâ&#x20AC;&#x2122;s philosophy of simplicity and cost effectiveness CREDIT:BOEHM CONSTRUCTION

he said with obvious pride in the house he built with his own hands. Each detail of the house was carefully considered from its environmental footprint to the inset freezer/fridge appliance. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s always the little things when it comes to design. Fridges, for example are one of my pet peeves. Manufacturers are now building them larger but they stick out into the room. We try to use counter depth units. That way the front sits flush with the cabinets, it has a smoother, more refined look and itâ&#x20AC;&#x2122;s easier to keep clean.â&#x20AC;? He also built the house to be solar ready so when, as he puts it, the technology gets caught up and is cost effective, the house will be ready. â&#x20AC;&#x153;I work out of my house to keep a low overhead,â&#x20AC;? he explained. â&#x20AC;&#x153;And I bring a sensible approach to building new homes and renovations to keep costs reasonable.â&#x20AC;? He said business has taken off. Since he sold the pizza business his company has built several homes and then sold them, as well as multi-unit housing projects. He said that even through the tough market of â&#x20AC;&#x2122;08 his company kept working because of the simple fact that people appreciate a product that provides value for their money. â&#x20AC;&#x153;Boehm Construction offers Home Warranty and of course guarantees everything in writing, but what I find most valuable for

Boehm Construction has built a niche for itself building carriage or laneway homes CREDIT:BOEHM CONSTRUCTION

any project is a handshake and the trust that goes with it. When we finish a job we let people know that weâ&#x20AC;&#x2122;re just a phone call away if they ever have issues with the work we did.â&#x20AC;? Boehm explained that although his company builds any size home, he says itâ&#x20AC;&#x2122;s getting a reputation for carriage homes and alternatives to single family houses. He was hired to build one of the first carriage homes in Nanaimo and since then the smaller units, usually set in the backyard with their own access to a road, have become popular. He said that the add ons, when they fit the property and municipal regulations, make the grade for their smaller space, lower price and versatility. â&#x20AC;&#x153;I like creating living spaces that no one else has thought of, using land creatively and reconfiguring a piece of property to fit the customerâ&#x20AC;&#x2122;s needs,â&#x20AC;? Boehm said. â&#x20AC;&#x153;I could have worked for someone else when I decided to pursue a career in construction,â&#x20AC;? he said, â&#x20AC;&#x153;but working for myself allows me the freedom to be innovative instead of doing things the way theyâ&#x20AC;&#x2122;ve always been done.â&#x20AC;? He was also instrumental in the design of a 36-unit apartment building in the University district. Boehm Construction and a partner,

Mark Koch, purchased the property with the intention of building into the project 6 microunits at 300 square feet each. It had been approved when an interested buyer saw the plans and made an offer too good to refuse. Strong relationships are key to Boehmâ&#x20AC;&#x2122;s success, not just with his eight employees, but also with the subtrades he hires. â&#x20AC;&#x153;A builder needs to draw from a selection of trades depending on the job; for a small drywall job Iâ&#x20AC;&#x2122;d get a different trade than I would for a whole home project.â&#x20AC;? Boehm sees himself as a modern day builder, one that is willing to step out of the box and try something different. â&#x20AC;&#x153;Just because it has a modern look and feel, doesnâ&#x20AC;&#x2122;t mean it has to cost more,â&#x20AC;? he stressed. He feels that Nanaimo has reached a tipping point in development; people are noticing the city, its potential as a home and as a place to invest. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s like the California of Canada,â&#x20AC;? he said, adding that right now there are bargains to be had and people are capitalizing on them to get into the market before values start rising. As Boehm continues to grow, he wants to hold on to the values that helped build his business. Most of his projects have come from

O -road and right at home.

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š All prices are MSRP in Canadian dollars. MSRP is the Manufacturerâ&#x20AC;&#x2122;s Suggested Retail Price and excludes taxes, freight and PDI ($1,625/$1,695/$1,795), levies, fees, optional equip ment, license, insurance, registration, and any dealer or other charges, where applicable. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. European or American models may be shown. Specifications, equipment, options and prices are subject to change without notice. â&#x20AC;&#x153;Volkswagenâ&#x20AC;?, the Volkswagen logo, â&#x20AC;&#x153;Golfâ&#x20AC;? and â&#x20AC;&#x153;4MOTIONâ&#x20AC;? are registered trademarks of Volkswagen AG. Š 2016 Volkswagen Canada. *

Â&#x2018;Â?Â?Â&#x2021;Â&#x201D;Â&#x2026;Â&#x2039;Â&#x192;Â&#x17D;ĆŹÂ&#x2021;Â&#x2022;Â&#x2039;Â&#x2020;Â&#x2021;Â?Â&#x2013;Â&#x2039;Â&#x192;Â&#x17D; Â&#x192;Â&#x2122;Â?Â&#x2022;Č&#x2C6; Â&#x2021;Â&#x2020;Â&#x2030;Â&#x2021;Â&#x2022; Tree TÂ&#x201D;Â&#x2039;Â?Â?Â&#x2039;Â?Â&#x2030;Č&#x2C6; Â&#x192;Â&#x2014;Â&#x17D;Â&#x2039;Â?Â&#x2030; Power WÂ&#x192;Â&#x2022;Â&#x160;Â&#x2039;Â?Â&#x2030;Č&#x2C6; Â&#x2014;Â&#x2013;Â&#x2013;Â&#x2021;Â&#x201D;Â&#x2022; Roof De-Mossing

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27

NOVEMBER 2016

Boehm feels when you are outside a home it should pull you inside with its warmth

Boehm’s philosophy is to create living space that works well for homeowner

CREDIT:BOEHM CONSTRUCTION

CREDIT:BOEHM CONSTRUCTION

Jeff Boehm (right) recently hired an administrative assistant (Christine) to help manage his expanding project list CREDIT:BOEHM CONSTRUCTION

It’s the well thought out details in the Boehm house kitchen that make it workable CREDIT:BOEHM CONSTRUCTION

Boehm built his carriage house behind an existing home on the corner of Waddington and Nelson CREDIT:BOEHM CONSTRUCTION

referrals that are based on his reputation for getting the work done right, on time and within budget. Last year he hired a business coach to help him understand how to manage the company’s growth in a sustainable way. “My brother coach’s business owners and is based out of Calgary. In speaking with him I heard about what he offers his clients and how valuable his services have been. With the company growing I decided to try someone here.”

He said that having a business coach has been great, not only for accountability, but also to nudge him in the right direction. His main challenge is to stay on top of the growth, because, just as his houses are well thought out and put together, expansion has to follow those same tenets. Boehm Construction is at 1020 Nelson Street in Nanaimo www.boehmconstruction.ca

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28

NOVEMBER 2016

COMMUNITY IN

PARKSVILLE QUALICUM Tourist Numbers Make Dramatic Rise Creating Ripple Effect Future Development Creates Optimism As Inventory Levels Drop And Prices Rise

P

ARKSVILLE/QUALICUM BEACH -Tourists are flocking to the shores and beaches of Parksville/Qualicum Beach in record numbers and according to Mayor Marc Lefebvre they’re bringing an economic infusion of between $70-$80 million. “Our resorts are full and between July 15 and August 21, the annual Parksville Beach Festival saw 133,340 visits. That’s up from last year’s 104,427 visits. He said that the reason for the increase could be that Americans are taking advantage of the low Canadian dollar, but also because of the costs of healthcare. “Health insurance for traveling out of country is high so many travellers are deciding to stay in BC for their holiday.” Kim Burden, executive director of the Parksville & District Chamber of Commerce, said that it could also be because of our relatively mild weather. “We had double the visitors of last year in January, February and March, months when the weather

in Qualicum Beach

BUSINESS and RENTAL SPACE FOR SALE

Walkabout Clothing Co. in Carriage Lane 1190 sq High Traffic, Covered Mall Established Clientele & History $350,000 Parksville-Qualicum Beach Realty Independently Owned & Operated

MATT BREEDLOVE 250.954.9033

breedloverealestate.ca breedloverealestate@gmail.com

Parksville helped change legislation that would allow overnight camping for tournament participants of events like beach volleyball CREDIT: CITY OF PARKSVILLE

back east is not very good.” He added that local hotels and resorts are reporting increases in both accommodation and room rentals, up 15-25 per cent over last year. With the increased number of visitors to the area and the region’s strong tourist industry, the city parks and beach facilities are reaching capacity and need expansion and an overhaul, said Qualicum Beach Mayor Teunis Westbroek. “On August 14, at the 58th annual Qualicum Beach Ocean Mile Swim, the Honourable Minister Michelle Stilwell, Minister of Social Development and Social Innovation presented the town with a cheque for $25,000 to renovate the beach washrooms,” he said, adding that the money will bolster the $100,000 the town will be investing in the upgrades. Sunshine Ridge is also responding to visitor growth by making a significant increase in accommodation. Lafebvre said that the city council recently approved the addition of 34 rooms to the resort area. But it isn’t just tourists who see the appeal in Parksville and

Mayor Marc Lefebvre said increasing numbers of tourists are bringing an economic infusion CREDIT:CITY OF PARKSVILLE

Mayor Tuenis Westbroek said the city of Qualicum Beach will be investing more than $100,000 in renovating and upgrading washroom facilities CREDIT:CITY OF QUALICUM BEACH

Qualicum Beach; it’s also potential home buyers looking to get away from the pricey Vancouver market or finding a quiet peace of island paradise. Unfortunately, as Burden pointed out, inventory in the area is low and what does come on the market sells quickly. “It’s a nice problem to have, but tough for buyers and realtors,” he

said. Lefebvre added that in his patio home complex two homes sold within 24 and 48 hours of coming on the market. The result of the lack of inventory is a dramatic increase in the price of homes. Over the last twelve-month period the Parksville/Qualicum Beach region has seen the largest increase


PARKSVILLE/QUALICUM

NOVEMBER 2016

29

“We had double the visitors of last year in January, February and March, months when the weather back east is not very

Benefits of Membership

good.” MLA Michelle Stillwell presenting $25,000 to Qualicum Beach Mayor Teunis Westbroek for beach bathroom upgrades CREDIT:TOWN OF QUALICUM BEACH

rental homes on the second and third, is slated for development, and Burden said that a housing development on the old Post and Lantern site, that was recently demolished, can now go ahead. He added that the region’s demographic is shifting, seeing an influx of young families drawn to the area for work and for the lifestyle. “We have two new businesses that focus on pregna nt moms a nd sma l l children, and the city is actively recruiting for young professionals, especially physicians.” As Lefebvre described it, the region is experiencing the first wave of people discovering the perks of living in the Oceanside area. The city and region are working at preparing for more.

Phone: (250) 248 3613

Fax: (250) 248 5210 E-Mail: info@parksvillechamber.com

www.parksvillechamber.com

ACTUAL STICKER FROM PARKSVILLE CHRYSLER

ACTUAL STICKER FROM “OTHER GUYS”

165 homes. The ripple effect from the increased interest in the region is creating a draw for new business and not just in the tourist or retail industry. Burden said the Chamber of Commerce welcomed 30 new members over the past year. Lefebvre said that surprisingly, many of the new businesses in the region are coming from the service industry. He also said that with the new businesses comes a younger workforce and the need for affordable rental accommodation. Though the number of units to rent is negligible, a mixed-use three-floor complex on Shelly and Stanford that will provide commercial space on the first floor with

MAYOR, PARKSVILLE

in per cent difference in the MLS Home Price Index for central Vancouver Island, at 17.04. In other words, the estimated sale price of a benchmark property sold in the area from July 2015 to July 2016, jumped from $379,100 to $443,800 over the course of a year. Burden said that new development should open up the market starting with more than 28 lots and homes in Phase 2 of Cedar Ridge development. The project is already seeing construction of multi-family homes. Other development properties are currently under review or in the initial phase of development, including a property on Renz Road which will see the construction of

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COMOX VALLEY

NOVEMBER 2016

31

INCREASED NEW HOME PERMITS

BUILDING LINKS CLARICE COTY

C

onstruction statistics and values compiled by Building Links for new single family homes has increased quite significantly in Campbell River and the Comox Valley municipalities, during the third quarter of 2016, compared to 2015. Secondary suites continue to trend upwards with 24 new units being built during this time period. Total permits for new homes in all areas is 285 compared to 176 from 2015, an increase of 62 per cent. We expect this upward trend to continue, providing the inventory of lots is available to meet the demand of new home construction. We are also seeing a trend towards the new construction of rental housing, with small and large projects; some are underway and some are proposed to be underway soon in the Campbell River and Comox Valley regions.

■■■ Campbell River - Construction is on schedule for the Tyee Plaza Residential Apartments currently under construction in the space previously occupied by Super-Valu and a spring opening is still expected. These new residential apartments are intended primarily for residents 50 years of age and older. There will be 46 units, consisting of bachelor suites one-bedroom suites and two-bedroom units. The new building is expected to be complete in the spring of 2017, and applications for tenancy are now being accepted. For more information: https://www.tyeeplaza.info/tyee-residential-apartments.html ■■■ Comox - Broadstreet Properties Ltd. hosted an open house in October to show renderings of their new proposed residential property located on Anderton Road. The company is proposing to build an 89 unit, 4-storey building on two parcels of vacant property on Anderton Road. The project will include an enclosed pet run, community garden beds, 103 parking stalls and a small park area. A formal application from the applicant is expected to be submitted soon. All of the units will be built for the rental market. ■■■ Courtenay - Canadian Community Housing has submitted a building permit to renovate the second floor of the commercial building located on the corner of 5th Street and England Avenue in Courtenay. A

LISTENING TO LOCAL BUSINESS ISSUES

new facade will be built on the exterior of the building and 16 small residential units, ranging from 290 to 310 sq. ft. will be constructed on the second floor. Construction is expected to begin as soon as the building permit is in place, which is expected in November. These units will be completed in January for the rental market. ■■■ Benco Ventures is in the process of making an application for a development permit for a 24 unit townhouse project, which will be

located at the corner of Lewrick Road and Idiens Way in Courtenay. This project is proposed to be built to accommodate two and three bedroom apartments with garages. The units may be available for rent. Construction is scheduled to begin in the spring of 2017. Clarice Coty is the editor of Building Links. Contact: clarice@buildinglinks.ca or find Building Links on Facebook at www.facebook. com/BuildingLinks

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COMOX VALLEY DIANNE HAWKINS

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dvocacy is an integral part of the Comox Valley Chamber of Commerce’s mission. We champion best practices in business, economic development, and governance and advocate for our members. The Chamber holds a seat on the Homelessness Coalition, examines issues that businesses and residents are facing such as the recent boil water advisory, and is working with BC Chamber and Canadian Chamber to review the new mortgage qualifications released by the federal finance minister. Recently the Chamber met with downtown Courtenay business owners during the MP Walk with Gord Johns. Adding to that discussion the local Chamber CEO Dianne Hawkins is meeting with other businesses in

areas of the Comox Valley to gain a greater understanding of location specific issues and challenges. Look for an ‘Add Your Voice’ event near you. Some of the issues heard from local businesses are: Homelessness, vagrancy, lack of parking, accessibility, and threat of flooding. On the upside revitalization is a positive change in the downtown Courtenay core with new businesses opening and the Revitalization Project being approved by City Council to move forward. Many sectors are affected by the boil water advisory. Past Chair, Andrew Gower wrote an article outlining the requirements of the boil water advisory, why the community has seen more issued, and the impact on Comox Valley businesses and citizens. The Chamber is invested in social issues in the Comox Valley and advocates for local business. If your Comox Valley business wishes to host an Add Your Voice event, please contact the Chamber. ■■■ Nom i n at ion s for t h e Chamber’s Annual Community Awards are now open. Nominate your favourite business, organization, or person in 13 different categories. The

Annual Awards celebrates the best and brightest in the Comox Valley on January 28, 2017. Visit the Chamber Website for all the details. ■■■ The Chamber wishes to acknowledge our longterm members: The Anco Inn (31 years), Ives Burger Law (27 years), The Kingfisher Oceanside Resort and Spa (21 yea rs); a nd First Insurance Agencies (21 years). Congratulations to these long-stand ing businesses and organizations in the Comox Valley. #ChamberStrong ■■■ Welcome new members: Rocky Mountain Chocolate, PV Management Services Ltd., 4 Pillars, Mid Isle Bookkeeping Services and Hot House Marketing. Ser v i n g 500 memb er businesses representing over 9000 employees; the Comox Valley Chamber of Commerce is a fantastic resource for business. Become a Comox Valley Chamber Member today! www.comoxvalleychamber.com

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CAMPBELL RIVER

32

NOVEMBER 2016

Premier announces $2.7-million investment in North Island College trades training

T

he BC Government annou nced it w i l l i nvest $2.7 million in North Island College for skills training in high priority trades seats. The investment, through the Industry Training Authority (ITA), w i l l fu nd 74 4 seats th rough to March 31, 2017, in various trades, including: Electrician, Welder, Carpenter, Plumber, Cook and Heavy mechanical group trades.

T he f u nd i ng is pa r t of t he ITAs annual allocation to BC post-secondary institutions and training providers to run various training programs throughout the province. In response to the objectives outlined in BC’s Skills for Jobs Blueprint and the McDonald Report, the BC government has worked in partnership with the ITA to begin building a demand-driven trades training system with funding aligned to

specific in-demand trades. The provincial government invests more than $94 million annually in industry training through the ITA. The ITA leads and co-ordinates British Columbia’s skilled trades system by worki ng w ith employers, employees, industry, labour, tra i n i ng prov iders a nd government to issue credentials, manage apprenticeships, set program standards and increase

opportunities in the trades. John Bowman, president of North Island College said, “This funding provides opportunities for North Island students to develop practical skills and knowledge in more than 20 different trades and technology programs across the region.” ITA provides more than 100 apprenticeship training programs in BC, including 50 Red Seal trades. There are currently

more than 39,000 registered apprent ices i n t he i ndust r y t ra i n i n g s y s tem (i nclud i n g youth) more than double the 14,676 apprentices registered when ITA was created in 2004. BC is expecting up to one million job openings by 2025 due to retirements and economic growth with eight of every ten of these job openings will require post-secondary education or trades training.

Campbell River Council endorses re-zoning of Quinsam Coal land NORTHERN ROPES & Industrial Supply Ltd.

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Campbell River Mirror ity council has endorsed a re-zoning of new Quinsam Coal lands that were recently brought into the city boundary. At a recent meeting, council gave first and second reading to a bylaw that, if eventually adopted, will rezone the property to a business and industrial service area. That designation would make the lands, which were purchased by Quinsam Coal from TimberWest, consistent with the adjacent Quinsam Coal properties. Cameron Salisbury, city planner, said the I-3 (Industrial) designation also aligns with nearby forestry operations in the area. “Rezoning the subject lands I-3 is consistent with the OCP

C

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(Official Community Plan) as it allows for resource extraction and ancillary uses which is considered a heavy industrial use,” Salisbury said. According to Quinsam Coal representatives who held a public meeting last month into the rezoning, the 140-acre site in question was purchased by Quinsam Coal in 2013 because TimberWest felt “subsidence (combined with nearby mining operations) could hinder their ability to harvest safely.” The property was a part of the Strathcona Regional District and as such was zoned Upland Resource – a designation carried over from the regional district’s Oyster Bay-Buttle Lake Official Community Plan.

The lands were brought into the city boundary in 2015, however, after Quinsam Coal filed a petition to move the site into the City of Campbell River to help streamline operations and align the lands with the rest of Quinsam Coal’s properties already within the city boundary. In July of 2015, the city obtained the approval of electors through an Alternate Approval Process and petitioned the province to extend the city boundary. The boundary extension became official effective Dec. 17 2015. The property is taxed at the city’s industrial tax rate and is expected to generate roughly $6,000 per year in property tax revenue for the city.

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PORT ALBERNI/TOFINO

NOVEMBER 2016

PORT ALBERNI CHARRETTE A RESOUNDING SUCCESS

PORT ALBERNI PAT DEAKIN

A

charrette, also known as a planning or design charrette, derives its origin from the French word for â&#x20AC;&#x2DC;cartâ&#x20AC;&#x2122;. Itâ&#x20AC;&#x2122;s a reference to olden days when French architects would â&#x20AC;&#x2DC;sub-contractâ&#x20AC;&#x2122; some of their commissioned work to their students and send out a cart to retrieve everything the students had done from their respective homes in the previous day. In modern-day terms, it refers to an exercise wherein many stakeholders are brought together to conceive a design for a specific place or an area in a short period of time. The Port Alberni charrette for Johnston Road (aka

Highway 4) came about after 5 different groups in the City independently, but coincidentally, submitted unsolicited ideas for a new entry sign within a few weeks of one another. The notion that we need a new entry sign stems from a research finding, an observation and a decision. The research finding is that some people travel through Port Alberni without realizing where they are. The observation is that the current entry a nd way-f i nd i ng sig ns for ou r com mu n ity a re mostly lost in the maze of billboards on private lands outside the Cityâ&#x20AC;&#x2122;s boundaries. And the decision was for the current City Council to focus on the look of our â&#x20AC;&#x2DC;front yardâ&#x20AC;&#x2122;â&#x20AC;Ś the one that travelers see on their way to the very popular west coast destinations. So, i n late October, a few dozen people gave up their entire weekend to talk about the kind of experience we want to give travelers through the community with the intention of h av i ng t hem decide they need to stop here and

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HARVEST FUNDRAISER A SUCCESS experience our hospitality. One of the interesting aspects of the charrette was that the participants set the agenda and ended up talking about everything except the sign! Instead hours of discussion were invested in the circulation of vehicles, bicycles and pedestrians; the look and feel of the streetscape; support for the emergence of new businesses and events; parking; and the branding of the Cityâ&#x20AC;&#x2122;s districts. A full report on the event complete with ballpark cost estimates for each initiative will be delivered to Council later this month in time for their budget deliberations. Thanks are due to the Alberni Valley Chamber of Commerce for their financial contribution to the event, Lanarc Consulting for a wonderful job in taking us through the process and of course, the participants. Pat Deakin is the Economic Development Manager for the City of Port Alberni. He can be reached at 250-720-2527 or Patrick_deakin@portalberni.ca

TOFINO JEN DART

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mall Business Month in October was a busy one in Tofino. The Chamber assisted Courtenay-Alberni NDP MP Gord Johns with Business Walks on October 11th. All businesses reported that business was good and increasing, and most said that location was their favourite part of doing business in Tofino. Many issues and concerns, including parking, housing and regulations, were also raised to the volunteer groups. A debriefing session was held afterwards, and MP Johnsâ&#x20AC;&#x2122; staff will produce a report to be used by the community and the Chamber for planning and follow-up. Many thanks to the many volunteers who devoted several hours to participating in this valuable event. â&#x2013; â&#x2013; â&#x2013;  The Chamber hosts regular

Mayorâ&#x20AC;&#x2122;s Breakfasts with Tofino Mayor Josie Osborne and our Small Business Month breakfast was held at Jamieâ&#x20AC;&#x2122;s Rainforest Inn. The mayor gets the chance to speak about a specific topic or take questions from attendees. This month the discussion focussed on the process currently under way to determine a location for Tofinoâ&#x20AC;&#x2122;s sewage treatment plant. We thank Mayor Osborne for participating in these valuable events. Another favourite Chamber event is our monthly Membersâ&#x20AC;&#x2122; Luncheon, held this month at the Sea Shanty Restaurant on October 28th and hosted by Parkbridge Lifestyle Communities. Parkbridge is in the process of rezoning a property they own at Cox Bay and representative Chris McClellan was in attendance. We thank Parkbridge for hosting and the crew at the Sea Shanty for a delicious lunch. â&#x2013; â&#x2013; â&#x2013;  We were lucky enough to welcome Deb McLelland from the Kamloops Chamber of Commerce on Oct. 29th for a board governance workshop. Those in the Chamber world know Deb and her expertise well, and we so appreciated having

the opportunity to share her with other organizations in Tofino. Thanks as well to Ocean Village Beach Resort for providing accommodation and to Tourism Tofino for co-sponsoring this event. â&#x2013; â&#x2013; â&#x2013;  We certainly couldnâ&#x20AC;&#x2122;t put on amazing Chamber events without our generous business community. The recent fundraiser for the Chamber and Strawberry Isle Marine Research Society called Harvest happened on November 3rd. This was a progressive dinner around town featuring some of Tofinoâ&#x20AC;&#x2122;s best culinary experiences. Participants were shuttled around town, stopping at five restaurants for a course and a drink at each. This is the second time weâ&#x20AC;&#x2122;ve done this popular event. Our gratitude goes out to Shelter Restaurant, Jamieâ&#x20AC;&#x2122;s Rainforest Inn, Wolf in the Fog, Long Beach Lodge Resort and the Schooner Restaurant. We are so lucky to have such an amazing business community! Jen Dart is Executive Director of the Tofino-Long Beach Chamber of Commerce. She can be reached at 250.725.3153. www. tofinochamber.org

        

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34

NOVEMBER 2016

FIFTY YEAR OLD COMPANY BOASTS A COMBINED 250 + YEARS OF EXPERIENCE Treating employees fairly is key to holding on to keeping good workers

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anaomo - Doug Turner started his career in the 1960’s delivering dental supplies on the back of his bike from his father’s business to local dentists. Although his father has since passed, fifty years later Turner is still working in the family business as general manager and owner. Created in 1966, Turner Dental Laboratory Ltd was the fulfillment of John Turner’s dream to own his own business. Today, located in its own building, it produces state-of-the-art, high qua l ity dentu res, i mpla nts, bridges and orthodontics. It has employed both John’s sons, Terry and Doug, and his daughter, Beverley, and prides itself on its longterm employees, three of which have been with the company for 41 years and several others for 30 and 20 years. “In this industry it’s hard to find employees. When you find them you treat them well. Dad was a great employer,” said Doug Turner. “He believed that if you wanted good employees you made sure you treated them fairly.” John, the patriarch of the Turner family, began his career as a lab bench worker, building dentures. Eventually he joined forces with Ted Barnes and in the early 60’s they created a joint business called Barnes and Turner Dental Laboratories. “Dad always wanted to run his own business so when Ted was ready to retire, he bought him out, dropped the ‘Barnes’ and became Turner Dental Laboratory Ltd.” Doug Turner said he joined the business full time in 1976 as an assistant at the lab and then in 1981 as a Registered Dental Technician, as did his brother. He explained that the choice to follow his dad into the business

The Turner Dental team brings more than 250 years of experience to the business CREDIT:TURNER DENTAL LABORATORY LTD

“It’s a different world out there; fortunately, our generation is more than happy to keep on working.” DOUG TURNER GENERAL MANAGER, OWNER, TURNER DENTAL LABORATORY LTD

was an easy one. “I respected dad’s thoughts and he felt it would be a good career choice; I listened, and forty years later I still think it was the right decision.” With his boys working with him, John Turner began looking to attain another goal, that of owning his own building. “He had been saving to buy property in downtown Victoria, a place that would be easy to get to with lots of parking.” The brothers found a piece of property that was perfect near Oak Street and, most importantly, John Turner liked the location. “Ta l k i ng to the ba n ks was different back then. We had to put every thing up as collateral, including both Terry’s and my house. It was a good move

During the planning phase of construction each station was designed to provide the right heating and cooling CREDIT:TURNER DENTAL LABORATORY LTD

though. At the time, there was nothing around the property. Today, it’s surrounded by commercial buildings and is a popular well-trafficked area.” Listening to Turner talk about the building it’s evident that a lot of pride and thought went into its

construction. He said it was built specifically for use as a laboratory, with heating and air conditioning to ensure each person at each station had proper ventilation and the right temperature. “ We h a d t h e a i r c o n d i tioning built to meet specific

requirements,” he said. “It was the first of its kind at the time.” Turner explained that a year’s worth of design work went into just the planning phase. “Can Pro Construction used concrete slabs. Every opening for pipes and electrical materials

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35

NOVEMBER 2016

Doug Turner started his career with his father more than 40 years ago delivering dental supplies for local area dentists

Sheena has been working at Turner Dental Laboratories for 41 years

Alison explained that patients have a choice as to where their dentist gets dentures, bridges, implants or orthodontics built.

CREDIT:TURNER DENTAL LABORATORY LTD

CREDIT:TURNER DENTAL LABORATORY LTD

CREDIT: TURNER DENTAL LABORATORY LTD

Digitalized images are now used to save time and create a more accurate mold CREDIT:TURNER DENTAL LABORATORY LTD

had to be precisely designed and measured because the mechanics of the structure had to allow for the type of heat or cooling needed at each station. Only when all the measurements had been checked and rechecked several times did building commence.” Over the intervening years, Terry retired and sold his portion of the business to his brother, Doug. There have been many changes in the industry, especially since the introduction of preventive dentistry. “Before preventative tooth care was promoted and encouraged, if a tooth went bad, it was just taken out. Now dentists teach good oral care and instead of pulling all the teeth out, they use crowns, bridges, and implants, saving as many teeth as possible.”

H e a d d e d t h a t c o s m e tic dentistry has also gained in popularity with the use of better and higher quality materials and the demand for quality restorative work. “We now carry all types of ceramics and other materials like zirconia, porcelain and precious metals. Dad always said that we should only use materials as if it was going in our own mouth.” The biggest change, however, has been in how a cast is built. With intraoral scanners a dentist can scan the area needing an appliance or restoration, save it in a computer file and then email it to the lab. It’s cut down the time people have to wait dramatically and means more precise measurements. A l i s o n , B B A , a n d T u r ner Dental’s accountant, whose

Creating implants or dentures requires a steady hand and precise measuring CREDIT:TURNER DENTAL LABORATORY LTD

father-in-law has worked for the company over 30 years, said that another change is in the quality of materials used and where the products are manufactured. “Before I started working here I didn’t know that patients have a choice as to where the dentist orders their product. With the buy local movement, patients are opting to buy a quality, locally produced product over ones made in China or the United States.” The success of the company is in no small part due to the legacy of John Turner, but it is also due to the connections and

relationships the company has fostered over the years. Not just with its employees but also with the dentists and staff they collaborate with. Sheena, front desk manager, has been with the company since 1978. Not only does she coordinate delivery drivers, schedules for each department, invoicing and reception over the years she has fostered strong connections with dental offices across the Island and on the Mainland. “Basically, we listen to the wants and needs of our clients,” she said. “Doug has encouraged a

friendly environment within the company and with our clients, where it feels like a family.” The biggest challenge Turner faces today is one many businesses share, finding skilled workers. One of his technicians is pushing 70 and its hard to replace that kind of experience and expertise. “It’s a d i f ferent world out there; fortunately, our generation is more than happy to keep on working!” Turner Dental Laboratory Ltd. is at 3278 Oak Street in Victoria. www.turnerdentallab.com

Straumann congratulates Congratulations TDL on 50 Proud to be your Insurance Broker Sonja Aracena, CAIB 604-629-2571 Kent Anderson, CAIB 604-629-2677

Turner Dental Lab for turning

5

Congratulations to Doug and his amazing team! Charli Mac Olympia Benefits Inc. 604-786-0600


85% SOLD

FEATURE PROPERTY

ONLY 2 UNITS LEFT! For Sale or For Lease 1825 Bowen Rd, Nanaimo Quality Strata Office/Retail Building

i High traffic, central location i 1388, 1769 or 3157 sq ft (combined)

INDUSTRIAL Green Rock Industrial Park

1900 Griffiths Road

COMMERCIAL 4 - 2525 McCullough Rd

Retail, Commercial & Warehouse

95% SOLD

ONLY ONE LOT LEFT (approx. 1.3 acres) in this new industrial development in central Nanaimo. For Sale | $649,000

1441 Island Hwy E, Nanoose

9.6 acre development site with possible subdivision potential. Prime central location. Zoned I-1 Light Industrial. For Sale l $2,945,000

Island Hwy S, Union Bay

Well-finished 2,521 sq ft strata unit with 3 offices, reception, washroom and mezzanine. Zoned I-3 High Tech Industrial. For Sale | $429,000

3645 Tralee Road, Qualicum

COMMERCIAL/INDUSTRIAL MIX 20,000 sq ft building on .65 acre in Coombs. Ideal for owner-occupier &/or lease a portion of the premises. For Sale | $998,000

INVESTMENT 102-1811 Comox Ave, Comox

Opportunity to purchase unique 2.56 acre Industrial 1 zoned property in Nanoose Bay. Great Potential!. For Sale | $1,329,000

APPROX. 66 ACRES WATERFRONT & 35 ACRES FORESHORE LEASE

Highway access; multi-zoned Rural & Industrial Marine; partially developed.

Approx. 6 acres near Hilliers; includes home and 2 industrial buildings; zoned MU-1 Mixed Use.

For Sale | $2,995,000

For Sale | $998,000

COMMERCIAL STRATA UNIT Approx. 5,381 sq ft quality strata unit in prime location with plenty of parking, tenanted by Scotiabank. For Sale | $1,495,000

DEVELOPMENT OPPORTUNITIES 600 Hellesen Drive, Tofino

2414 & 2430 Island Hwy E, Nanoose

2601 Mission Rd, Courtenay

Lot A, Bevan Rd, Cumberland

Rare opportunity - approx. 247 acres adjacent to urban Cumberland; mountain views & convenient access to Hwy 19. Multi use zoning. For Sale | $3,750,000

Rare Opportunity - In popular tourist destination community, this 10 acre property has approx. 400 feet of oceanfront; zoned Tourist Commercial.

Excellent 5.7 acre development opportunity, 3 parcels with a long-term tenant in place on one parcel. Commercial zoning.

Highly visible 2.8 acre development site adjacent to the newly constructed Comox Valley Hospital.

For Sale | $4,250,000

For Sale | $2,500,000

For Sale | $1,960,000


37

NOVEMBER 2016

KEEPING LONG TERM STAFF ENGAGED

HR CHRISTINE WILLOW

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t Chemistry Consulting Group we are fortunate to have worked with some of our team for ten, fifteen and in some cases as long as 20 years. However Chemistry, like many organizations, has to ensure that our long-term staff does not get into a what feels like a bit of a rut and that they stay engage and motivated. The following are some practical steps to ensure your team stays engaged for the long run. Be clear about your performance expectations. Job descriptions ensure your employees clearly understand the requirements of their role. Once employed, regular face-to- face performance discussions in addition to annual reviews are critical to ensure that everyone knows where they stand in regards to performance. Involve your team in discussions regarding company strategy and financial targets, and how they relate to the individual. When your team is informed and invested in what you do, they will be more engaged. Ensure your salary, benefits and incentive programs are competitive and actually incentivizing the behaviours and outcomes that you want to see. Solicit feedback daily from as many staff as you can in regards to their challenges and frustrations and how those can best be overcome. Review their career aspirations and how you may be able to support them in achieving their goals. Consider changing their job

functions or offering more diversity in their work. Challenge them to come up with ideas and special projects that will benefit the organization and make their work more interesting. If appropriate delegate more responsibility for some areas of their work so that they can take ownership of their work. Be visible, manage by walking around – seeing you regularly and not just when giving directions or reviews builds a rapport that will make your staff feel comfortable coming to you with ideas and frustrations. We cannot manage by email. Offer simple Thank Yous! Taking the time talking to and motivating your staff, being aware of how they see their work place has many positive results to the business from bottom line to just being a happier place to come to everyday. Your staff are often the front line of your business and main interaction with your clients and customers and therefore critical to your success. Treating your employees well will foster loyalty and increase your retention and with many industries experiencing recruitment challenges, well worth it. Christine is with Chemistry Consulting and can be reached at c.willow@chemistryconsulting.ca

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38

NOVEMBER 2016

Nominations Sought for Vancouver SALARY OR DIVIDENDS – Island Business Excellence Awards MAKING THE RIGHT CHOICE Companies From Sidney To Port Hardy Eligible For Gala Set For January 26 In Victoria

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A N C O U V E R I SL A N D – M a n ufa c t u r i n g f i r m s, resorts, high tech companies, forest and aquaculture businesses. And more. They’re all welcome to participate in the nomi nation process for the 17 th Annual Vancouver Island Business Excellence Awards, with the winners will be unveiled on January 26, 2017 in Victoria. “The Business Excellence Awards honours the best of the best in Vancouver Island business, and there are new and innovative companies that should be celebrated for what they’ve accomplished this year,” notes Mark MacDonald of

the Business Examiner, wh ich coord i n ates t he event. “There are so many wonderful stories out there on the Island, and it is clear that 2016 has been a very good year in business for many companies.” Black Press is a Platinum Sponsor of the BE Awards this year, as RBC Royal Bank, Hayes Stewart Little & Co. Chartered Professional Accountants, Coastal Community Credit Union and Air Canada were Gold Sponsors for the event last year. Category sponsors were Helijet, Thompson Cooper LLP, CIBC, Invest Comox Valley and Grieg Seafood. Categories this year include: Agriculture, Automotive, Construction / Development, E nt repreneur, Forestry/Wood Products, Green, Health, Hospitality/Tourism, M a n u f a c t u r e r, O c e a n P roducts, P rofessiona l (legal, accounting, insurance), Real Estate, Retail,

Small Business (under 50 employees), Technology, Trades and Business of the Year (over 50 employees). “Each year, it seems that the nominations are nearly evenly split between companies south of the Malahat, and those from north of the Malahat, and this year is no different,” says MacDonald. “That’s not surprising, as the population of both areas are very close, but it also shows the strength of the economy on Vancouver Island is spread out.” The nomination deadline is December 1 this year, and companies can self-nominate. There is no charge to participate. Nomination forms can be downloaded at www.businessexaminer.ca/events, and click th rough Va ncouver Island Business Excellence Awards. For more information on the event contact MacDonald at 1-866-758-2684 ext. 120 or email: mark@businessexaminer.ca

A

s the owner-manager of an incorporated business, you can choose how you wish to be compensated: By receiving a salary (including bonuses) or through dividends from shares you own in the company -- but there are a number of factors to consider before you make that choice. Salary Is a deduction to your company but will also attract both employer and employee Canada Pension Plan (CPP) premiums and, in some provinces, payroll taxes. G enerates Reg istered Retirement Savings Plan (RRSP) contribution room, CPP benefits and is necessary if you wish to establish an Individual Pension Plan (IPP). A pure dividend strategy Ta ki ng compensation solely as dividends means that you will not be able to build RRSP room, may jeopardize access to CPP disability benefits and may not qualify for group disability plans. This strategy can, however, allow more income to be saved inside

Stephen J. Struthers, DBA, CFP Senior Financial Consultant the corporation than could otherwise be contributed to investments held within a RRSP or an IPP and could more than offset the reduction in future CPP retirement benefits. But this is a complicated strategy that requires consultation w ith you r professiona l advisors. A mix of salary and dividends I n t he pa s t, t a x professionals often advised business owners to pay themselves at least enough salary to reduce corporate profits below the Small Business Deduction (SBD) limit ($500,000 in 2016),

to avoid higher rates of corporate tax on active i ncome. B ut, w it h t he drop in corporate rates, more tax can now be deferred by leaving income in the corporation – so, if corporate income will not be needed personally, it can make sense to retain high tax rate income inside the corporation for investment. C o m p e n s a t io n p l a nning is closely linked to retirement planning. Addressing these issues now will improve your ongoing financial stability and retirement nest egg. Your professional advisor can help make the best choices for you. Stephen J. Struthers, DBA, CFP is a Senior Financial Consultant with Struthers Wealth Management at Investors Group Financial Services Inc. He can be reached at stephen. struthers@Investorsgroup. com. Struthers Wealth Management, is a team that provides comprehensive financial planning advice to businesses and individuals.


39

NOVEMBER 2016

LONGEST RUNNING MONTESSORI PROGRAM IN NANAIMO EXPERIENCES GROWTH SPURT “Teachers trained in this Practical lifeskills form the foundation of Discover Montessori program with knowledge added one step at a time

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ANAIMO - Discover Montessori School has been educating students in Nanaimo for more than 40 years. It’s the longest running Montessori program in the city. The primary program, was originally owned by James Nelson with the elementary program created by a non-profit society in 1984. Today it is operated as a non-profit society under the name Discover Montessori Society with a primary, elementary and middle school program in both Nanaimo and Parksville. Currently located at Dufferin School, the Nanaimo campus has 111 students enrolled in its primary (3-6 yrs), elementary (6-12 yrs) and middle (12-15 yrs) school programs. Cu rricu lu m ad heres to the principles and methodology first founded by Dr. Maria Montessori at the turn of the century and, as Principal Diana Chalmers explained, it revolves around each child organizing and classifying one experience at a time. “Teach me to do it myself, is the way I like explaining how

method spend a lot of time observing the child, using the curriculum as a foundation.” DIANA CHALMERS PRINCIPAL, DISCOVER MONTESSORI, NANAIMO

the philosophy works,” she said, adding that the program teaches independence, the ability to learn from mistakes and students develop conflict resolution skills. She noted that the children are academically strong and physically fit, but it’s their confidence and social skills that stand out, due in part to the program’s control of error and building on the individual child’s success. “Our Montessori program begins at the age of three,” she said, adding that the education is mostly about preparing children for life experiences. “Teachers trained in this method spend a lot of time observing the child and then using the curriculum as a foundation. No two classes are alike. Guided by the child, they’re built on interests and prior knowledge.” Rich with experiential learning, two years ago children ages 9-12 participated in a Montessori

Two years ago students aged 9-12 visited China to attend a Montessori Model United Nations event CREDIT:DISCOVER MONTESSORI

Programming revolves around each child organizing and classifying one experience at a time CREDIT:DISCOVER MONTESSORI

Model United Nations event held in China. It’s an activity that has the children roleplaying delegates to the UN and simulating UN committees. “It was held in China, with the children representing Russia. They were given real life world issues and topics and asked to come up with solutions.” She went on to explain that the children had to think from the perspective of another country, not their own, and create reports and speeches. Made up of Montessori students from around the world, it was hosted by China’s most elite students and totaled almost 1000 young people, with two students from Discovery being invited to participate in the closing ceremony. The school has seen consistent growth over the years. It now employs 15 instructors plus support staff. Initially located at St. Andrews church, it has continually outgrown its locations, from Hospice House on Waddington to Dufferin School and for five years at Mount Benson School. “We have the opportunity to grow into a space with enough room for continued expansion,” said Chalmers. “There is an existing building and property we will be leasing hopefully in two-three

The Nanaimo campus of Discover Montessori has 111 students enrolled in for ages 3-15 years. CREDIT:DISCOVER MONTESSORI

years.” Because of the growth, Discover has been looking to hire more teachers trained in the AMI Montesorri methods. “It’s hard to find a Montessori teacher in Canada so we’ve recently hired one from the States and are just waiting for immigration.” Chalmers who has been with the school as a parent since 1981, teacher since 1994, and principal since 2003, said that a next step will be the addition of a high school program to accommodate its soon to graduate middle students. “When the children graduated

from our program in the past they moved on to places like Aspengrove, Shawnigan Lake or public school. The parents are asking the school to continue the programing so the children can graduate here from grade 12.” She added that Discover Montessori keeps tuition low to make the educational model accessible for everyone and although there is a wait list for Nanaimo enrollment, there are openings in the Parksville program. Discover School is at 1111 Dufferin Crescent www.dm-school.ca

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40

NOVEMBER 2016

KEEPING GOOD EMPLOYEES KEEPS GREAT CUSTOMERS “It takes time to build Ninety year old company acquires Courtenay businesses and extends commercial and residential reach

a relationship with a customer, whether it is a company or a homeowner. So we make sure we do everything

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OURTENAY - By combining the technical expertise and experience of Foster Heating & Cooling with Westisle Heating & Cooling, business partners Dwayne Melanson and James Crumb have the Island’s residential and commercial heating, ventilation, air conditioning, and refrigeration (HVACR) needs covered. “Our technicians at Foster’s in Victoria would travel over the Malahat to service our commercial and residential customers, but now we can more efficiently reach our North Island clientele through Westisle,” said Crumb. A 30-year-old company, Westisle was purchased by Foster in 2001. Based out of the Cowichan Valley, three years ago it expanded, opening an office in Courtenay. This past summer it acquired Axis Heating and Cooling located in the Comox Valley. Although Fosters and Westisle have stand-alone names, acting as sister companies, Westisle also sits under the corporate umbrella of Fosters with both following the

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we can to maintain that relationship.” JAMES CRUMB OWNER, WESTISLE HEATING & COOLING DUNCAN & COURTENAY

same system of customer service and care. “We don’t actively go looking for companies to buy,” Crumb explained. “But Axis was having financial difficulty, had a solid clientele base and good employees. It was the right opportunity at the right time for Westisle to expand up Island and extend both brand names and roll Westisle and Axis into one.” Crumb, who has an extensive history in the industry, accruing an impressive resume of experience installing and servicing for the commercial, institutional and residential community in Canada and overseas in the Middle East, now focuses on running a growing business. “I live in Mill Bay, between both offices. I either turn right or left in the morning to get to work.” It’s a good place to be, he said, especially as the company continues to be open to expansion. “The balance of our work in Victoria is institutional or commercial work,” he said. “Up-Island has different parameters, with a focus on the residential side.” “Eighty per cent of our work in Victoria is non-residential, whereas the central and north Island sees that balance weighted more towards new residential and homeowners.” He stressed that though there is a different balance in each community, because Fosters and Westisle have an Island-wide reach, both

At Arbutus Ridge Farms, Westisle designed and installed its walk-in freezers and coolers in its 10,000 square foot cooling area CREDIT:WESTISLE HEATING & COOLING

can accommodate their clientele whether it is a homeowner or a retail outlet. “This year we did a large install for Arbutus Ridge Farms in Duncan; they supply numerous grocery stores with deli items like potato salad and noodle dishes. We designed and installed several walk in freezers and coolers within their cooler production area of approximately 10,000 square feet.” To service all of its clients Westisle employs six service technicians in the Cowichan Valley and six in the Comox Valley. Communication is integral to its operation so Westisle ensures that each of those technicians can access Fosters’ professional engineers and support staff at any time. “We have Skype set up on TV’s in each office for our early morning tech meetings and so technicians in the field can call in to discuss job issues, getting access to a broader range of expert knowledge with our engineers and admin staff.” Taking it a step farther in connectivity, the company has also moved towards going paperless,

Tonie, office manager and Kristen, dispatch and reception, work together at Westisle’s main office in Courtenay CREDIT:WESTISLE HEATING & COOLING

an important step for the company and to Crumb. This past summer Foster completed the move to a paperless system and this next year will see Westisle completing the process as well. They achieved it by equipping each technician in

the field with an iPad and a new software application in order to stay connected with head office, for sending out work orders, for invoicing and for keeping in touch with clients. “Our dispatch has dropped its

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41

NOVEMBER 2016

Westisle trucks and technicians at the new Courtenay office CREDIT:WESTISLE HEATING & COOLING

Morning Skype meetings between Westisle’s Duncan and Courtenay offices help technicians stay connected and up-to-date CREDIT:WESTISLE HEATING & COOLING

staff also participate in the Movember mustache-growing fundraising event for Prostate Cancer awareness. Westisle doesn’t limit its giving to organizations; it also invests in its community’s young people who are seeking trades training at Vancouver Island University. Every Friday, Crumb explained, is a ridealong day for pre-apprenticeship students. “It gives them a chance to check out what a technician does and whether it is something they want to do.”

Not only does the ride-along program provide young people the opportunity to ‘kick the tire’ on a potential career, it also benefits Westisle, as some of those students go on to become apprentices and then employees. “When we find a good apprentice, we usually hire them!” Once those apprentices join the company, training doesn’t stop. Crumb is proud of the education his apprentices and journeyman continue to receive on an ongoing basis. With technology changing fast, staying ahead of new information, techniques and equipment is imperative for safety and for customer service. And customer service is number one. “It takes time to build a relationship with a customer, whether it

is a company or a homeowner. So we make sure we do everything we can to maintain that relationship. Within forty-eight hours of a service call the client receives a phone call to make sure everything went well and to answer any questions they may have.” With the company continuing to evolve and expand, Crumb said that what made the company succeed from the beginning has been its relationships with Island home and business owners. “Repeat and referral business is how we’ve grown, because of our reputation, our employees and the quality of our work.” Westisle Heating & Cooling is at 250-871-6332 in Courtenay and 250-746-9600 in Duncan www.westisle.ca

With its expansion to Courtenay, Westisle now provides its expertise in commercial, industrial and residential installations from Duncan to the North Island paper use by 30 to 40 per cent. Invoicing is done right at the job so clients don’t have to wait for their bill and with GPS on each vehicle its more accurate, right down to the minute.” “Being connected also allows us to monitor how our technicians are driving, which encourages less speeding and idling time,” Crumb said. “We all live on this planet so we all need to do our part.” Both Foster and Westisle employ quite a few long term employees, with some celebrating their 30th anniversary this year. Crumb said that having these employees is a major reason behind the business’s success. “That was one of the keys to acquiring Westisle,” he pointed out. “We kept the good guys and maintain good relationships with them all. In this business, long term employees are important because your customers like that continuity in care. They develop a trust and Westisle values that.” Having a strong client base is what Crumb says has made the difference for his company when it comes to weathering the ups and downs of an unstable market climate. Both Foster and Westisle

have a strong client base with accounts up and down the island with companies like Shaw Cable, Island Savings, and Telus, as well as homeowners who rely on their maintenance and service packages. “Whether the economy is good or not, equipment still breaks down and still needs to be fixed quickly by trained technicians.” “Nowadays, we use Direct Digital Controls (DDC) for many of our clients. It’s a fully automated system. We know there’s a problem with the system even before the client does, so we can dispatch a technician to take care of it right away. The service saves our clients’ money by dramatically decreasing down time.” As Westisle employees are a part of the community it serves, Crumb said that giving back is emphasized at all its offices through support of local hockey and sports teams, fire departments and foundations. “Hockey is a big sport in our offices so we like to support the Cowichan Capitals, Kerry Park and Comox Junior B teams, the Victoria Royals and minor hockey teams as well as the fire department in Cowichan.” He added that most of the male

Congratulations to Westisle Heating & Cooling on your reputation for quality and service. EMCO is proud to be a supporting partner in your success.

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PROTECT YOURSELF ...lock down your login! Every two seconds, someone is a victim of identity fraud. That’s why the Better Business Bureau has teamed up with the White House, the National Cyber Security Alliance, and dozens of public and private sector organizations across North America to call on consumers and businesses to “Lock Down Your Login.”

Rosalind Scott, BBBVI President & CEO

The Lock Down Your Login campaign, focuses on simple steps anyone can take to make their online accounts safer. Usernames and passwords are no longer enough to protect key accounts like email, banking and social media.

a special thanks to our

Community Partners

So what is the solution to protect yourself? Strong authentication. Strong authentication, also known as multi or two-factor authentication (2FA), means using two of something you know (such as a password or PIN); plus something you have (a phone, a USB security key), or something you are (fingerprint, facial recognition). Many apps and websites offer free options to help you protect your information. It is important that you understand what 2FA is and why and how you should be using it. To add two-factor authentication to your phone, you can use a fingerprint (something you are) and a PIN (something you know). To access your email, you can put in a password (something you know) and receive a text message with a code to enter (this proves you have your phone). You can usually authorize the website to remember frequently used devices so you won’t have to enter a code every time you log in. Many websites will notify you by email or text if someone logs on from a different device. A variety of simple tips and suggestions to protect yourself and Lock Down Your Login are available at: lockdownyourlogin.com. BBB Scam Tracker, a tool for reporting scams and learning more about fraud, has received nearly 40,000 reports since it was launched in late 2015. Many of the reported scams have to do with the repercussions of hacked accounts, including: • A woman whose cell phone was hacked by a scammer who then accessed her email, iTunes and other accounts. In a few short months, the scammer had racked up $27,000 worth of charges in her name. • A young musician who was scammed by someone pretending to be a music promoter. After she paid for some publicity help, the scammer instead took over her popular Instagram account, changed the name, and started selling their services to her fans and followers. • A senior citizen who lost more than $67,000 when a scammer pretending to be “tech support” called to say his computer had been hacked and the company needed to put anti-virus software on his computer. Instead, they harvested his banking passwords and wiped out his accounts. User names and passwords are not enough to insure secure online accounts. Take the time to activate two-factor authentication (2FA) whenever you can. And like the keys to your house or the PIN to your bank card, keep this information in a secure place and don’t share it with anyone who contacts you directly.

*Trade-mark of the Council of Better Business Bureaus used under license.

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Alberni Power and Marine

EasyRez Inc. (Victoria)

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Green Valley

Aqua Pacific Wire Mesh &

Pest Control (Nanaimo)

Supply Ltd. (Nanaimo)

ROCKS Stonemasonry

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Roofs Plus (Brentwood Bay)

Butler Brothers (Saanichton)

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43

NOVEMBER 2016

NANAIMO BASED COMPANY CONTINUING TO EXPAND “…all [our] employees are Pace-West Mechanical Ltd. service available across Vancouver Island and beyond

N

ANAIMO - When Sean Arbour and Brian Emberton purchased Pace-West Mechanical Ltd. in 2011, they knew the company well, liked it and believed its future was bright. Combined with a history of nearly sixty years of experience in the commercial plumbing trade, they knew exactly what they were getting into. First opened in 1992, they were determined to uphold and even exceed the high standards set by the original owner. “Our mission statement reflects our commitment to providing professional mechanical installations and design with a focus on extraordinary customer service,” Sean told Business Vancouver Island. Although the two men purchased the company just five years ago, their history with Pace-West Mechanical Ltd. goes back to the late 1990s: Brian has worked for them since 1996 and Sean, since 1999. Over the years of their career both men worked their way up, starting as tradesmen and graduating to foremen and project superintendents. Over those years, the men have worked in Vancouver Island communities from Langford to Port Hardy and from Parksville to Tofino. They’ve also taken jobs as far away as Haida Gwaii and east into the province of Manitoba. Both men were quick to note that while operating in major centres on Vancouver Island has been a central focus, they are open to and looking for opportunities to expand their business in outlying areas and other islands. Backing up their expectation, company expansion is happening even as the transition from employee to entrepreneur was in progress. “Since the spring of 2012 our company has completed four hundred multi-residential units

bonded and insured and considered valuable assets. As important as their employees’ commitment, is the company’s commitment to them.“ SEAN ARBOUR CO-OWNER OF PACE-WEST MECHANICAL LTD.

with another four hundred to be completed this coming year. These jobs, plus many commercial, government and school district projects have kept us very busy over the past four and a half years. Business is booming,” Sean continued. But while the decision to buy the company has resulted in positive changes, transitioning from employees to owners has not been without its challenges. “Going from running jobs and being on the tools is much different than being behind a desk dealing with all the corporate issues. It’s been a steep learning curve for both Sean and me,” Brian added. That said, Sean also noted that along with their on-going commitment to outstanding customer service, quality products and timely completion of projects, they’ve made sure that the company’s technology has been kept up to date. Not to be forgotten in this list of strengths, however, is the vital role played by their other employees. “They are the key to our success and we would be remiss if we did not include the names of two of them, Brad Bidochka and Jordon Denslow. Both these men have consistently provided exemplary workmanship in their roles as project managers,” Sean and Brian noted. The number of other employees working for Pace-West Mechanical Ltd. varies from fifteen to

Hoy Lake job site in Langford. It is a 146 unit apartment building.  From left to right: Brent Robbins, Dave Bartolloni, Lawrence Richards, Jamie Chisholm, Seth Golobar, Aaron Lich

Summerhill project in Nanaimo, a 178 unit apartment development. Jordon Denslow (left) and Lance Geck (right) twenty-five at any given time; all employees are bonded and insured and considered valuable assets. As important as their employees’ commitment, is the company’s commitment to them. “We realize that there has to be a balance between work life and home life for everyone. We strive to provide this balance, ensuring that our top employees remain with us, thus guaranteeing that our quality workmanship prevails. In the same regard we provide a safe and healthy work environment; this includes the community in which we are working. We care and we’re conscious of protecting the environment which will provide for the future of their children and ours.”

Pace-West Mechanical Ltd. office located at #2

4386 Boban Drive, Nanaimo Left to Right, Sean Arbour and Brian Emberton

As noted, Pace-West Mechanical Ltd. has completed projects in a number of places; as well, their contracts reflect a variety of operations. In a list provided by the company, it was noted that variety included the Astec Building, an applied Science and Technology building that featured Nursing and Dental programs, a complete plumbing and HVAC upgrade in Nanaimo District Senior Secondary School and a total of six buildings in Longwood Station and Longwood Estates providing three hundred five luxury, adult-oriented condominiums. Among other projects were a one hundred one suite adult care facility, work on Ripple Rock Elementary School, Healthyway

Natural Foods, Comfort Inn, Lodge on Fourth, and Hoy Lake Residential. “As I said, these installations include multi-family residential, commercial, industrial and institutional facilities for private, provincial and federal governments and they include cost-plus, lump sum and design build options. I am very proud that we have so many repeat customers because of our commitment to detailed customer service,” Sean said. Pace-West Mechanical Ltd is located at #2-4386 Boban Drive, Nanaimo BC, V9T 6A7 or visit them at www.pace-west.com T hey ca n be reached by phone (250-756-9888) or fax (250-756-2660).

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44

NOVEMBER 2016

IWCD Begins The First Of Four New Projects At Bear Mountain MICHAEL LAX

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Ecoasis Relaunches Bear Mountain And Moves Forward With Housing Continuing To Add Facilities And Amenities BETH HENDRY-YIM

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ANGFORD - For the past three years, after purchasing Bear Mountain in Langford, Ecoasis Developments has been working on a plan for moving forward with the development. Itâ&#x20AC;&#x2122;s built a framework for success through infrastructure zoning, satisfying legacy issues

Bear Mountain is a unique development built around a world class golf course with stunning views CREDIT:ECOASIS

and most importantly finding out what residents and potential residents are looking for in resort living. This fall, four projects are slated for completion over the next two years and they promise to bring not only a variety of sizes and styles but also a broad range of price points. â&#x20AC;&#x153;The Bear Mountain facility is a fantastic project offering resort living to a wide demographic,â&#x20AC;? said David Clarke, chief financial officer, Ecoasis. â&#x20AC;&#x153;Our focus is on providing something for everyone, from million-dollar single family homes to micro-unit condos and townhomes, all with access to amenities like world class golfing, mountain biking, hiking and tennis.â&#x20AC;? Island West Coast Development (IWCD), a Nanaimo-based company will begin the first phase at the end of September. â&#x20AC;&#x153;We are excited to be involved with this piece of the Bear Mountain development,â&#x20AC;? said Greg Constable, president of IWCD. Providing design-build, general contracting and construction management services for commercial, multi-residential, industrial, infrastructure and institutional projects over the past 30 years, IWCD has served the mid-island region and has been expanding its reach across the Island for the last few years. A member of the Canada Green Building Council, it endeavours to use the latest in Green design and construction practices. Constable explained that the initial Bear Mountain project will begin with 15 residential units in the Mews Mountain Homes. Starting in the high $600,000â&#x20AC;&#x2122;s the three storied homes will feature double garages, 300-400 sq. ft. of deck space and the availability of four electric vehicles in the strata pool.

Greg and Troy Constable of IWCD are excited to get started this fall on the projects at Bear Mountain CREDIT:IWCD

Next door, a gated project of eighteen 2500 sq. ft. duplex units has been designed around people who want to lock up and leave. The starting purchase price of $1 million includes, not only high-end finishings and fittings, but also an electric vehicle with each unit and will be available t h rou g h E coa si sâ&#x20AC;&#x2122; prefer red builders. â&#x20AC;&#x153;We are seeing people selling their home on the Lower Mainland, purchasing a brand new home on Bear Mountain and then still being able to put a tidy sum in the bank at the end of the day,â&#x20AC;? said Clarke. â&#x20AC;&#x153;There is a price differentiation right now that wonâ&#x20AC;&#x2122;t always be there. People are taking advantage of it and finding incredible value.â&#x20AC;? Currently a design is underway for the six level unfinished bunker, which has been sitting on the property since the previous owners went bankrupt. It will be converted into a 14-storey c ondom i n iu m u n it w it h approximately 200 affordable units, 40 per cent of which will be trendy 325 sq. ft. micro-units starting at $150,000. Tied to the regionâ&#x20AC;&#x2122;s long-term pl a n of b ei ng a sp or ts hub, Ecoasis will also see IWCD build the only red clay tennis center in Western Canada. Eight open air courts slated to open in spring 20017, and two tennis bubbles later in the year will allow for year-round play. â&#x20AC;&#x153;Ecoasis is very forward thinking in their design and implementation of Green Standards,â&#x20AC;? said Constable. â&#x20AC;&#x153;We have a similar philosophy plus the experience in sustainable development.â&#x20AC;?


WHO IS SUING WHOM

NOVEMBER 2016

WHO IS SUING WHOM The contents of Whoâ&#x20AC;&#x2122;s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT 1053263 BC Ltd 307-240 Douglas St, Victoria, BC PLAINTIFF 0810187 BC Ltd CLAIM $21,716 DEFENDANT 968832 BC Ltd 301-830 Shamrock St, Victoria, BC PLAINTIFF Indian Food Market CLAIM $ 100,000 DEFENDANT Abracadabra Heating 4749 Lambeth Rd, Campbell River, BC PLAINTIFF Andrew Sheret Limited CLAIM $ 24,030 DEFENDANT Big O Tire Dealers (1978) Ltd 200-5611 Cooney Rd, Richmond, BC PLAINTIFF Whitehall Tire Ltd CLAIM $ 10,283

DEFENDANT Big O Tire Distribution Centre Ltd 200-5611 Cooney Rd, Richmond, BC PLAINTIFF Whitehall Tire Ltd CLAIM $ 10,283 DEFENDANT Blackline Marine Inc 22-2300 Canoe Cove Rd, Sidney, BC PLAINTIFF Madsen, Larry CLAIM $ 25,236 DEFENDANT Canoe Cove Marina Ltd 2300 Canoe Cove Rd, North Saanich, BC PLAINTIFF Madsen, Larry CLAIM $ 25,236 DEFENDANT Costa Verde Contracting Inc 1749 Adanac St, Victoria, BC PLAINTIFF Keys, Faye CLAIM $ 9,995 DEFENDANT Custom Safety 2010 Ltd 491 Dupplin Rd, Victoria, BC PLAINTIFF Jordhoy, Dennis CLAIM $ 24,907

DEFENDANT Fresh King Produce Inc PO Box 36092 Hill Crest Village RPO, Surrey, BC PLAINTIFF T Fresh Company CLAIM $ 84,414 DEFENDANT HTO Enterprises (1995) Ltd 204-655 Tyee Rd, Victoria, BC PLAINTIFF VF Outdoor Canada Co CLAIM $ 27,080 DEFENDANT IMAGE PRO EXTERIOR CONTRACTING CO 1032 NAKINI PL, Brentwood Bay, BC PLAINTIFF Brytar Contracting 2015 CLAIM $ 45,425 DEFENDANT JBS Precision Engines 6885B Mirah Rd, Saanichton, BC PLAINTIFF Hong, Warren CLAIM $ 25,176 DEFENDANT KM Auto Body 103-750 Enterprise Cres, Victoria, BC PLAINTIFF Morman, David Larry CLAIM $ 16,411

45

DEFENDANT Lakelse Air Ltd 200-4630 Lazelle Ave, Terrace, BC PLAINTIFF Pacific Component Services Ltd CLAIM $ 83,244

DEFENDANT Rowrunners Roofing & Renos 16 View St, Nanaimo, BC PLAINTIFF Mcrae, Kelly Lee CLAIM $ 11,677

DEFENDANT Niko Projects 1702 Gerald St, Nanoose Bay, BC PLAINTIFF Nanaimo Precast Ltd CLAIM $ 16,573

DEFENDANT

DEFENDANT Paul Davis Systems 1580B Willow St, Campbell River, BC PLAINTIFF Brickhouse Holdings Inc CLAIM $ 15,544 DEFENDANT PETES HOMEWORKS LTD 151N DOGWOOD ST, Campbell River, BC PLAINTIFF Brickhouse Holdings Inc CLAIM $ 6,199 DEFENDANT Rock Steady Restorations Ltd 201 Selby St, Nanaimo, BC PLAINTIFF Brickhouse Holdings Inc CLAIM $ 5,596

Sea Fun Enterprises Ltd 10855 Boas Rd, North Saanich, BC PLAINTIFF Old Victoria Properties Ltd CLAIM $ 132,309 DEFENDANT Treckwear 307-240 Douglas St, Victoria, BC PLAINTIFF 0810187 BC Ltd CLAIM $ 21,716 DEFENDANT Tweedy Creek Transport 7619 Island Hwy, Fanny Bay, BC PLAINTIFF Taurus Heavy Duty Ventures Ltd CLAIM $ 7,366 DEFENDANT Universal Estates BC Ltd 1683 Sanctuary Dr, Nanaimo, BC PLAINTIFF Horn, Brian Leslie CLAIM $ 25,216


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NOVEMBER 2016

NORTH ISLAND Carson Roofing Ltd. was named New Business of the Year at the Port McNeill Chamber of Commerce’ annual awards gala on October 21 at Lion’s Hall. The winners included Bike Shed and Outdoor Store as Small Business of the Year, Kallies Kupcakes as Home-Based Business of the Year, Kimberly Bentley for Customer Service Excellence, Telegraph Cove Resort in Tourism, Greg Muirhead in Professional Merit, Danielle Lacasse in Youth Entrepreneur, 1-Eleven Roasting (NISS) in Innovation and Mugz Coffee and Tea House in Business of the Year. Mount Waddington Transit has moved to a new location at #23-1705 Campbell Way in Port McNeill. Julia and Brittany’s Salon is celebrating their 10th anniversary at #5 - 7070 Market Street in the Port Hardy Shopping Plaza. Campbell River Derek Lamb is now the chair of the Board of Governors of North Island College. Lamb also serves as chair for the John Perkins Memorial Housing Society, which provides 62 units of housing for low-income senior’s downtown. The College’s student run restaurant at the Campbell River campus opened its doors recently. Cedar Street Medical is moving to 480 10th Avenue. Eden Street Salon and Day Spa at 2701 Eden Street is celebrating their 15th anniversary in business. The new liquor store opening in south Campbell River will be called Ocean Grove Liquor Store. A new resort called Shelter Bay Resort will be opening in Campbell River. Discovery Passage Aquarium celebrated their grand opening at 705 Island Highway. The aquarium offers fun and unique hands-on education experiences, showcasing local marine species and habitats. Imagine Thai Food reopened for business on October 18 at 220-D Dogwood Street. Beach Fire Brewing and Nosh House will be opening soon at 594 11th Avenue.

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Strathcona Regional District Director Jim Abram has been re-elected to the executive of the Union of BC Municipalities (UBCM). Gourmet Essentials celebrates their 25th anniversary at 1044 Shoppers Row. Comox Valley Waypoint Insurance welcomes new commercial brokers Gord Thompson and Brian McQuarrie to their team. Brian has been working in the insurance industry for the past 13 years, while Gord has been specializing in commercial insurance since 2001 and has been an active Search and Rescue volunteer since 2008. Waypoint Insurance is at 364 8th Street in Courtenay. Bodyworx Physiotherapy is celebrating their 10th anniversary at 156 Manor Drive in Comox. Comox town council has approved a development permit for major upgrades to Comox Centre Mall. Council unanimously supported the proposal by Vancouver-based PDG Investments for the renovations that will include the construction of a 4,900 square foot stand-alone building and extensive renovations to the interior and exterior of the mall. PDG Investments is the company behind the recently-opened Tsawwassen Commons retail development. Brian McLean Chevrolet Buick GMC at 2145 Cliffe Avenue announced that Ryan Sykes has been named top salesperson of the month. Over 40 farmers, would-be farmers and supporters of farming have become members of the newly-formed Mid Island Farmers Institute. The Institute’s objective is to support agriculture in the Comox Valley, with a focus on small-scale growers. Greg Masuda with wife and partner Erin have opened Nikkei Ramen-ya at 320 Fifth Street in Courtenay. Another noodle themed restaurant, the Noodle Joint has also opened at 492 Fitzgerald Avenue. Rocky Mountain Chocolate Factory celebrates their grand opening on November 5 at 401-444 Lerwick Road in Courtenay. Cloutier Matthews Chartered Professional Accountants announces the promotion of Kristy Woods, CPA, CA to Manager. Kristy joined their team in January this year as a

Senior Accountant, she began her career in public accounting in 2004 and earned her CPA designation in 2007. Cloutier Matthews CPA is at 575 10th Street in Courtenay. Comox Valley Hospice Society recently celebrated the grand opening of the new Hospice at The Views. www.comoxhospice. com. Invis Mortgages welcomes Monica Parkin to their team of mortgage professionals at 201-1530 Cliffe Avenue. Invis Mortgages is also celebrating their 10th anniversary in Courtenay. Michael’s Off Main eatery celebrated their 15th year in business at 355 Fourth Street. Finneron Hyundai congratulates Jan Vandenbiggelaar on being salesperson of the month. The dealership at 250 Old Island Highway welcomes Renee Haugeneder to their sales team. The Fine Arts eCademy at Navigate NIDES has been awarded first place and a grand

47

prize of $25,000 as the winner of the 2016 Canadian Innovators in Education Award from the Canadian Education Association (CEA) and Readers Digest magazine. Navigate NIDES is a distributed learning school that offers fully funded K-12 online learning at home for students in BC. NIDES is at 2505 Smith Road. Courtenay Kia at 1025A Comox Road congratulates Alex Campbell as their top salesperson of the month. The Old House Hotel’s Oh Spa is pleased to note that during this year’s 2016 Comox Valley Record Reader’s Choice Awards, they were voted winner for Best Place to Get a Facial and finalist for Best Place to Get a Pedicure. Parksville-Qualicum Quality Foods Waterside Square in Parksville has captured the Canadian SEE MOVER’S AND SHAKERS | PAGE 48

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MOVERS AND SHAKERS

48 MOVERS AND SHAKERS CONTINUED FROM PAGE 47

Master Merchandiser National Gold Award as part of the Independent Grocer of the Year Awards program. The Canadian Master Merchandiser Award is given to the independent grocer which best demonstrates effective merchandising through store displays, community involvement and building strong relationships between suppliers and retailers. Oceanside Hospice welcomes Courtney Huculak as their new Administrative Assistant at 210 Crescent Road in Qualicum Beach. Smoke N’ Water Restaurant has hired Nicholas Allen as their new Red Seal Executive Chef at Pacific Shores Resort. Rob Gaudrealt, long-time coach and general manager for the Quality Foods Oceanside Generals, will step down from both roles to take on the position of head scout. The Oceanside Generals Jr. Hockey Club Society has hired Jesse Hammill as its new GM. Gaudrealt told the board he felt that due to pressures of work and family that a less time consuming role with

the Generals will serve him and the team better. Gaudrealt lives in Port Alberni and has had to commute for his duties with the club. Belle Femme Boutique recently celebrated their grand opening at 678 Memorial Avenue. The Parksville Qualicum Beach News has moved to a new location at 10-1209 East Island Highway in Parksville. John Larson of C.A. Design, introduced a rezoning application for 246 Mill Road at recent council meeting. Island Crisis Care Society has opened an extreme weather shelter in Parksville. The new Chinook Scaffold Systems location in the Parksville Industrial Park opened November 1. Warren and Bonnie Thiessen are the owners of the new Mocha Grande Brew coffee shop at #5-155 Morison Avenue. Parksville Physiotherapy Clinic announces Chuck Couillard has joined their team at 176 Weld Street. FYI Doctors announces that Dr. vancouverislandsymphony.com

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PORT ALBERNI Steampunk Café has expanded by opening Book and Bean Campus Café at North Island College. In addition to Steampunk coffee, Book and Bean also includes an expanded menu for hungry patrons. Catalyst Paper presented three Port Alberni mill employee’s with their 2016 President’s Award: Mark Anderson, Dave Badovinac and Russ Moen. The Haahuupayak Society is celebrating their 40th anniversary of providing First Nations education. A celebration was recently held at the Haahuupayak School at 6000 Santu Drive. Nancy Bachmeier recently moved her business, Dream and Go Travel to her home. Nancy has been in the travel business for nearly 30 years. Secluded Wellness Centre celebrated their 5th anniversary on November 1 at Suite 106, 5091 Tsuma-as Drive. Stylist Coby Schafer has closed her home based business, Colour by Coby and taken her 30 years of experience to Trends Hair Design at 4663 Margaret Street. Natasha Cyr has opened Boundless Beauty at 4821 Johnston Road. The women’s clothing store features plus-size clothing as well as maternity wear for all sizes.

TOFINOUCLUELET Tofino pub Marina West has a new manager, Scott Wilshaw.

NOVEMBER 2016

Originally from the United Kingdom, Wilshaw will be taking over from former manager Joe Sopp. Wendy Hainstock, manager of Hi-Tofino Whalers on the Point Guesthouse was recently awarded the Tourism Employee of the Year award at the Annual Tourism Vancouver Island Awards Gala. Ocean Village Resort is celebrating their 40th anniversary at 555 Hellesen Drive. Ucluelet Rent-It Centre Ltd has moved to a new location at 317 Forces Road. The Vancouver Island Green Business Certification (VIGBC) Program has expanded to the Alberni-Clayoquot Region District. To date, 15 businesses in Tofino and Ucluelet have achieved certification.

NANAIMO Alair Homes has purchased the former MNP LLP building on Wallace Street and will be moving and consolidating their Nanaimo offices there. Fast Frames, formally in the former Jean Burns building that suffered through a fire earlier this year, is now at 101-890 Crace Street. Marty Roberts notes that Comsense Holdings, which does custom cabinetry, has a new location at 103-1918 East Wellington Road. Sean Farr has been promoted to Grocery Manager for Pomme Natural Markets on Metral Drive. Huckleberries the baby and children’s store on Barons Road is moving to Country Club Centre. Coast Industrial Machining has built a new building on Balsam Road. Classic Care Cleaning Services has moved into their new location at 1920 Northfield Road. Kyla Karakochuk is leaving the

United Way as Marketing and Communications Officer end of October to join Island Health in Marketing and Social Media. Susan McGougan is rejoining the sales team at Re/MAX Nanaimo after serving as manager of RE/ MAX in Parksville. Dollarama will be moving into half of the former Best Buy location in Nanaimo North Town Centre. U BREAK IT, WE FIX IT is a new store opening at the corner of Rutherford Road and the Island Highway that specializes in fixing phones tablets and other devices. James McIlwraith and Scotty Rivest have opened a new specialty store called The TwoHeaded Giant at University Town Centre in Harewood. The Legasea Condominiums are being built by Tony Harris Developments Inc. across from the beach on Departure Bay Road. Leigh Lavin, business loans officer at Scotiabank, has taken a position at the Coastal Community Credit Union Business Center at the corner of Labieux Road and Bowen Road. Indulge Hair and Esthetics has moved from Fourth Street to 21-1406 Jingle Pot Road. Monarchy Boutique has a new location at A1-418 Fitzwilliam Street. Supertech Diesel has moved to a new location at 4319 Boban Drive. Tourism Vancouver Island announced their Board of Directors for 2016-2017. Ian MacPhee of Prince of Whales Whale Watching and Abbeymoore Manor Bed and Breakfast Inn, was re-elected to the position of Board Chair. Serving the second year of a two-year term are Janet Clouston of Salt Spring Island Tourism and Janet Docherty of Merridale Ciderworks Corp. Raymond Chan of RCA SEE MOVER’S AND SHAKERS | PAGE 49

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MOVERS AND SHAKERS

NOVEMBER 2016

MOVERS AND SHAKERS CONTINUED FROM PAGE 48

Consulting, Jenn Bogwald of MNP LLP, and Jim Owens of JTO Hospitality Group, Lara Greasley of Comox Valley Economic Development and Tourism, Andrew Jones of Kingfisher Wilderness Adventures and Cathy Whitcomb of Whiskey Landing Lodge, Lillian Hunt of U’Mista Cultural Centre and Aboriginal Tourism Association of BC, Dean Prentice of Painter’s Lodge and April Point Lodge and Arthur Wong of The Beach Club Resort have been re-appointed to the board for two-year terms. The newly opened Tsawwassen Mills outlet mall located near the Tsawwassen ferry terminal has made an effort to lure customers from Nanaimo. A free, 42-passenger shuttle bus is in service to transport ferry passengers arriving at Tsawwassen terminal from Victoria and Nanaimo. Mall developer Ivanhoe Cambridge spent $600 million on the mall, which has 1.2-million square feet of retail space. Tenants of the new mall include Bass Pro Shops, with its own bowling alley, and West 49 with an instore skate-park. The mall opened with 180 retailers and has room for an additional 20. Vancouver Island Hot Tubs is celebrating the grand opening of their new location at 2-4151 Mostar Road. Kirst Michieli of Nanaimo Toyota has been named top salesperson at the Bowen Road dealership. Svein Graaten has joined Bardot Beauty Parlor at 12A Victoria Crescent in Nanaimo. Adam Power of Steve Marshall Ford has been named the top salesperson of the month Island Home Furniture is celebrating their grand opening at 2517 Bowen Road. Casino Nanaimo has recently undergone some significant renovations. They now have two new gaming rooms exclusively for high limit slots and squeeze baccarat, a new top floor for live poker and racebook and a new restaurant, bar and lounge. Casino Nanaimo is at 620 Terminal Avenue. Vancouver Island Insurance Centres has been renamed Waypoint Insurance. Additionally, Waypoint has expanded off the island to include a new location in North Vancouver. The City of Nanaimo has announced it has hired a chief sustainability officer, Kim Fowler, who will begin this December. Fowler has held positions with Victoria, Port Coquitlam and Red Deer, Alberta, and is an adjunct professor in VIU’s master’s degree in planning program. Benson View Veterinary Hospital welcomes Dr. Michelle Tuma to their team of professionals at 2450 Hayes Road. Tuma recently practised at a small animal clinic in Yellowknife for two years before moving to Nanaimo. Details Studio for Hair has added Michael Hadfield to their team as a stylist. Michael recently moved from the UK, and has 30 years of experience in the hair industry, specializing in style design and color consultation. Details is at Suite 3 - 1559 Estevan Road. Nanaimo Economic Development Corporation’s chief executive officer John Hankins has been fired by the NEDC board. Hankins is the third chief executive officer for the corporation since it began in 2011. Whispers Adult Superstore has moved to a new location at 2149-B Bowen Road. Hilde Schlosar has retired from her position as the executive director for the Central Vancouver Island Multicultural Society.

Nanaimo Airport has made a number of enhancements to boost services for travellers. The improvements include more seats in the departure lounge for peak travel periods, 100 additional parking stalls and new food choices. Scan Designs is celebrating their 40th anniversary in business. The Vancouverbased furniture retailer that showcases current furniture sourced from all over the world, and their Nanaimo location is at 1171 Bowen Road.

49

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LADYSMITHCHEMAINUS Forget Me Not celebrated their grand re-opening on October 27-29 at 539 First Avenue. Ladysmith and District Credit Union is excited about their under construction new branch in the new Oyster Bay Development. The new development is being built at the intersection of Oyster Sto’Lo Road and the Trans-Canada Highway just north of Ladysmith. Andrea Rosato-Taylor, formerly of the Nanaimo Daily News, has taken over as the publisher of the Ladysmith-Chemainus Chronicle. Joel Scott of Chemainus was presented with a $3,000 award at a reception held at the Union Club of British Columbia on October 15. Scott was a winner of the 2016 Cedric Literary Award for his work of fiction titled “Jack”. Ricky’s Restaurant in Ladysmith at Coronation Mall has closed its doors. David Scott Auto Detailing is a new business at 751 Colonia Drive in Ladysmith.

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COWICHAN VALLEY Cowichan Cycles has opened for business at 2900 Drinkwater Road. The new shop is a sales and service bicycle shop that Grant Lestock-Kay has purchased from the retiring owner. Lake Cowichan Country Grocer is celebrating their 30th anniversary at 83 Cowichan Lake Road. Pace Management Solutions (Lee’s Famous Chicken, Pacemart Convenience Stores, Genoa Bay Cafe and Warmland Holdings) has moved from their Chemainus location to 216 - 80 Station Street in Duncan. Classic Marine has moved to a new location in the Cowichan Shipyards at 1719 Cowichan Bay Road. Pemberton Holmes recently announced their top producers for the month: Grant Scholefield, Ken Neal, Denise Tutte, Gerry Beltgens, Ray Little and Phil Rooke. Jamie Halan-Harris has opened Friendship Fundamentals Inc. Friendship Fundamentals is an alternative school geared toward autistic children from pre-school thru grade 12. Jamie can be reached at 250-221-0679. Summit Restaurant celebrated their grand opening at 600 Ebadora Lane on the Malahat. Summit Restaurant is owned by premier automotive dealer group, GAIN which recently renovated the Villa Eyrie Resort and opened the Vancouver Island Motorsport Circuit. The Family Business Association Vancouver Island has received 23 nominations for the Family Business Excellence (FBE) Awards. A gala event celebrating the nominee’s accomplishments will be held February 9 at the Beach House Restaurant in Victoria.

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OPINION

50

NOVEMBER 2016 A division of Invest Northwest Publishing Ltd. Vancouver Island Office 25 Cavan Street,Nanaimo, BC V9R 2T9 Toll free: 1.866.758.2684 Fax: 1.778.441.3373 Email: info@businessexaminer.ca Website: www.businessexaminer.ca

PUBLISHER/EDITOR | Lise MacDonald SALES | Shawn Bishop – shawn@businessexaminer.ca, Josh Higgins – josh@businessexaminer.ca, Joanne Iormetti – joanne@businessexaminer.ca WRITERS | Julia MacDonald, John MacDonald, Beth Hendry-Yim, David Holmes, Linda Wenger WEBSITE | John MacDonald – john@businessexaminer.ca

IT’S NOT RIGHT VERSUS LEFT ECONOMICS; IT’S RIGHT VERSUS WRONG

MARK MACDONALD

I

t would be difficult to trace exactly back to the poi nt where someone decided to transform the terms “right and wrong” into “right and left”. W henever it was, and by whomever, it was a fundamental shift that paved the way to many of the major discussions and controversies we deal with today. We know that there are differences of opinion, and there are plenty of areas where decisions made aren’t necessarily right or wrong. It’s what people want. But that didn’t stop the pronouncement from becoming a launching pad for moral relativism – a topic that isn’t best suited for the pages of a business publication. It became a major political tool, positioning “the right” and “the left” on equal-but-opposite footing, one that politicians and parties manipulate to

their advantage. As we observe North A merica n democracy evolve – or devolve – intelligent discussion of issues is reduced to the point where victory goes to the side that shouts the loudest and longest, about almost any topic. Truth? That’s been cast to the wayside, in favour of tactics summarized by the line: “if a lie is repeated often enough, it becomes the truth.” introduced by Joseph Goebbels, the infamous Nazi Minister of Propaganda during World War II. Thus we are inundated with profou nd ly i ncor re c t, w i ld declarations that have no basis in fact, but resonate– simply because they’re repeated over and over. T hey make lasting impressions that people cling to as if they are in fact, correct. It’s fascinating to watch, in politics, at least. When it comes to economics, however, the placing of “right” and “left” on what appears to be equal footing holds dire consequences for a ny economy. Without debating the merits/ demerits of Milton Friedman and John May nard Key nes, there are some un-debatable truths that affect how we conduct business. I have long appreciated the work of the Fraser Institute, and Business Examiner has published op-eds from the highly

respected economic think tank for many, many years. The Institute provides well thought out view points on a number of topics, a nd a re worthy of consideration. They do their homework. T hose who don’t subscribe to their conclusions and recommendations try to paint the Fraser Institute as “conservative”, or “right w i ng” as i f they’re a political entity – when in reality, they are right, as in “correct”. It is not a political organization. If certain politicians subscribe to their train of thought and sound similar, t h at’s t hei r decision. But it doesn’t politicize the work of the Institute. On the other hand, the Canadian Cent re for Polic y A l t e r n a t i v e s cropp e d up a couple of decades ago, trying to position itsel f as a n economic entity from the left. It is commonly known as an NDP think-tank. It’s policies and statements reek of pol itica l expediency and ideology, and appears to exist solely for the pu r pose of cou nteri ng positions developed by the Fraser Institute. Charles Dickens summed up economics rather succinctly when he stated: “A nnual income 20 pounds, annual exp e n d i t u r e 1 9 [ p o u n d s] 1 9 [shillings] and 6 [pence], result

happiness. Annual income 20 pounds, annual expenditure 20 pounds ought and 6, result misery.” That’s something any businessperson understands quite well. I n rega rds to ta xation, the “left” believes that more taxation benefits the government, allowing the government to redistribute wealth as they see fit. Right wing economic thinkers k now t h at less ta x at ion provides incentives for entrepreneurs and investors to take steps forward and take risks in order to get ahead, in hopes of rewards – or profits. They try to provide an environment where individuals and corporations are encouraged to start companies and as a result, jobs are created. Left wing economics is incorrect th i n k i ng. It doesn’t work. It’s not “left”, as in, equal to “right”. It is wrong. They aren’t difficult to identify. They over-tax, over-regulate and redistribute wealth. Just watch what’s happening in Alberta, where the economy is crumbling. The NDP can’t seem to help itself whenever it obtains power. It’s as if they are collectively stuck in Marxist ideology. Or perhaps their union roots and backers compel them to punish and “pay back” business, which

represents, in their minds, former bosses a nd ow ners that d id n’t p ay t h em wh at t h e y thought they were worth. They refuse to acknowledge that the people who start businesses are the very ones that create the jobs that the economy needs to survive and thrive. Left wing economic theorists fails to realize this fact: That if government taxation becomes too onerous, investments are c u t b a c k a n d /o r c u r t a i l e d completely. It’s not that businesses don’t i nve s t or re-i nve s t i n N DP jurisdictions for political reasons – just to show the NDP their economic ideas are wrong. It’s that there aren’t opportunities to put hard-earned capital at risk in hopes of reasonable reward. That’s what happens in “Robin Hood Economics” – where governments take from the socalled rich and redistribute that wealth. We had that in BC in the 1990’s. Yes, ta xes are necessary in our economy, to run government, maintain and build infrastructure and public services, and look after those who cannot look after themselves. But when the people in charge of setting tax levels and regulations have punitive ideological mindsets, everyone pays. That’s not “left”. That’s just wrong.

BC PROVINCIAL SCHOOL TAX: PROVINCE FAILING SMALL BUSINESSES

CFIB AARON AERTS

B

usi nesses i n 20 la rgest municipalities pay over t h ree t i mes more t h a n residents. T h e Ca n a d i a n Fe d e rat i o n o f I n d e p e n d e n t B u s ine ss (CF I B) rele a se d a new re p or t on t h e p rop e r t y t a x system in BC, focusing on the

provincially-controlled school tax. The report, “BC’s Provincial School Tax: Province Failing Small Business”, provides a decade-long review of school tax rates in 161 municipalities across BC, with a particular focus on the 20 largest cities. The school property tax levy is charged by the province on all properties. The tax rate is the same across the province for all businesses. For residents, the rate is variable based on the total number of residences and assessed property values. The report illustrates a disproportionate amount of the tax bill is placed on BC business, particularly in municipalities with high real estate values. The report analyzes the disparity between what resident i a l a n d b u s i n e s s p rop e r t y owners pay in school property t a x ( ba se d on t he sa me a ssessed value of property) for

161 municipalities. The ratio between the commercial and residential school tax rates is known as the “school tax gap” and is an indicator of tax fairness (not ta x levels). For instance, a tax gap of 3.0 means a commercial property owner pays th ree ti mes the school taxes of a residential property owner. The findings show entrepreneurs in the 20 largest cities (population over 50,000) across BC pay over three times more than residents (3.19 times; see table below for details). Province wide, the average is 2.47. Some of the worst tax gaps are in the most populous cities, like Vancouver (4.40). For illustration what this means in dollar terms, a resident of Vancouver paid $2,020 in school property taxes in 2015, while a business paid $8,891 (based on Vancouver’s 2015 average proper ty

value). “CFIB has long tracked the inequity in municipal property ta xes. However, th is repor t shows the problem is just as bad in the provincial school tax system,” notes Aaron Aerts, BC Economist. “This report provides clear evidence businesses are on the hook for an unreasonable amount of the school tax bill. The provincial government needs to take a close look at how it sets tax rates, as the current system places an unfair burden on many small businesses.” The analysis also looks at historical trends of the school tax gap for BC municipalities, and finds it has fluctuated considerably over the past 10 years. The largest 20 municipalities’ tax gap has fallen in recent years, dow n from a pea k of 3.73 i n 2007. However, it’s only slightly below where it was in 2005 (3.39). The school tax gap for all

BC municipalities was 2.47 in 2015, down from a high of 2.90 in 2007 and 2.60 in 2005. “It is promising to see some progress towards a fairer school property tax system for small businesses. T hat being said, significant work remains, as some businesses continue to pay over three or four times more than residents on the same property value,” added Aerts. In a recent CFIB survey, 61 per cent of busi ness ow ners ranked property taxes as the mos t h a r m f u l t a x for t hei r op erat ion s. A s t h i s i s s u ch a negative form of ta xation, B r i t i s h C ol u m b i a n e e d s to emulate provinces like Alberta and Saskatchewan, where the school tax gap is much more equitable (roughly 1.5 and 1.65 respectively). Aaron Aerts is a BC CFIB economist.

SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR 2 YEARS (24 ISSUES), SUBSCRIBE ONLINE: BUSINESSEXAMINER.CA. DISTRIBUTION: SECOND WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Vancouver Island, 2016. Canadian Publications Mail Acct.: 40069240


LAW

NOVEMBER 2016

51

2016 ANNUAL MEETING OF THE INTELLECTUAL PROPERTY INSTITUTE OF CANADA (IPIC) However, the presentation

LAW

of “Futurist” Jeremy

Futurist presentation of interest

de Beer was of general application and may be

O

ne can gain an understanding of issues that the profession is wrestling with by reviewing the titles of the presentations from the 2016 I PIC a n nu a l me et i n g. Continuing Professional Development: “The Skill Set of the IP Practitioner of the Future – Where will IP be in 20 years?” Trademarks: “Trademarks in Metatags and Key words – A summary of the Current State of the Law in Canada as Contrasted with the U.S. and Europe”, “Brand Boot Camp”, “Best Practices before the Trademark Office”. Patent Issues: “Patent Issues that Keep In-House Counsel Up at Night”, “Patentability: Dealing with Challenges in IT and Life Sciences”, “Best Practices before the Patent Office”. Online Issues: “Managing Online Content: Tips, Traps, and Tariffs for IP Practitioners”. Rights Issues: “Publicity R ig hts: Gu idel i nes for Giving Clients Practical Risk Assessments”. Litigation Issues:

useful to the reader

Michael Cooper and Doug Thompson of ThompsonCooper LLP automation (self driving cars, sma r t homes w ith remotely controlled appliances). One end of the line represents the present and the other end of the line represents the future, if the trend continues. He then places a second line crossing the first line at 90 degrees to create his “grid” having four qu ad ra nts. T he second l i ne represents a second trend that one can see today, such as the increasing capability of smart phones. Again, one end of the line represents the present and the other end of the line represents the future, if the trend

“Remed ies – Q u ick Resu lts in Trademark Cases: Myth or Reality”, “Top IP Cases of the Year”, “Appellate Advocacy in Specialized Area of the Law”. Many of the above issues I deal with on a regular basis and have written articles about over the past year. However, the presentation of “Futurist” Jeremy de Beer was of general application and may be useful to the reader. Mr. de Beer described an approach to predicting the future using a “grid”. He creates this grid by placing a first l i ne that represents a trend that one can see today, such as

continues. A first quadrant will predict what happens if neither trend continues, a second quadrant will predict what happens if the first trend continues and the second does not progress, a third quadrant will predict what happens i f the second trend continues and the second trend does not prog ress, a fou r t h quadrant will predict what happens if both trends progress. Mr. de Beer indicates when you extrapolate what may happen some of your “predictions” (especially in the fourth quadrant) should appear to be ridiculous. I f t h i s d o e s not o c c u r, you are not pushing the trend far enough. Self driving cars and everyone carrying miniature computers that connect to the internet would have sounded ridiculous 20 years ago. It is not viewed as being ridiculous today.

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Business Examiner Vancouver Island - November 2016  

Featuring the latest business news and information for the Cowichan Valley, Ladysmith, Nanaimo, Parksville, Qualicum Beach, Port Alberni, To...

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