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MARCH 2017

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WEST COAST Tin Wis celebrates a quarter of a century

Vancouver Island WWW.BUSINESSEXAMINER.CA PAGE 28

NANAIMO

Brad Bennett Continues Powerful Legacy Of Grandfather W.A.C. And Father Bill

Eden Gardens will provide a centre for training dementia ‘Best Practices’ for all of Canada

BY MARK MACDONALD BUSINESS EXAMINER

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INDEX News Update

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Port Alberni

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Parksville

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Nanaimo

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Ucluelet

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Cowichan Valley

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Comox Valley

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Campbell River

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Who is Suing Whom 41 Movers and Shakers 42 Opinion

Dams Good Reason for BC Hydro’s Success

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O M O X VA L L E Y - A s Chair of BC Hydro, it is Brad Bennett’s task to ensure the crown corporation continues to generate power for the province. It’s somewhat fitting that Bennett was chosen to lead BC Hydro a year and a half ago, after three years on its Board of Directors, preparing it for the future by upgrading facilities that are now 50 years old. It was his grandfather, W.A.C. Bennett, who formed the BC Hydro and Power Authority in 1962, and laid the groundwork by building major dams throughout the province during his 20 years as Premier. Brad’s father, Bill Bennett, also built dams during his decade as a Social Credit Premier. The Kelowna-based Bennett clan, one of the most

SEE BRAD BENNETT | PAGE 47

BC Hydro Chair Brad Bennett is preparing the corporation to meet future needs

Rebuild It and They Will Come Couple Celebrate 38 Years of Owning And Operating One of The World’s Most Renowned And Historic Destinations BETH HENDRY-YIM

T Canadian Publications Mail Acct.: 40069240

powerful political families in the province, has been at this, literally, for generations. W.A.C. Bennett, who led the Social Credit government for 20 years, moved to have the province take over B.C. Electric in 1961, combined that with the B.C. Power Authority and created the BC Hydro and Power Authority. “It started development plans for BC Hydro to open up the province with major infrastructure to prepare B.C. for economic growth,” Brad Bennett notes. “It was all about opening up the province’s vast potential. “As part of creating BC Hydro, he negotiated the Columbia River Treaty with the United States to develop dams and flood controls on both sides of the border,” he adds. “They developed the Two Rivers policy, which was a plan to access and build major

ELEGRAPH COVE - According to Gordie Graham, owner of Telegraph Cove Resort, no matter how remote the location, if the fishing is good, it will get found. And with some of the best salmon fishing in the world, more than 120,000 people

from around the world find the Cove every year. A gateway to destinations like Broughton Archipelago Provincial Park, whale and wildlife tours and world renowned fishing, Telegraph Cove is a privately-owned resort boasting one of Vancouver Island’s oldest boardwalk communities.

P u rchased by Marilyn a nd Gordie 38 years ago, the resort has been visited by impressive array of tourists. “We’ve seen several third-generation guests,” said Graham. “One family asked the kids if they wanted to go to Disneyland but the kids preferred Telegraph Cove. It’s a magical place here.

People say it’s special, where they can get rid of the impersonal city life and take on a friendlier community feel.” “It was first built as a salmon saltery,” he continued. “It was owned by Fred Wastell and his partners, including the SEE TELEGRAPH COVE RESORT | PAGE 39


2 VANCOUVER ISLAND Inventory Challenges I n Ja n u a r y 2 017, 2 45 s i ngle-family homes sold on the Multiple Listing Service (MLS) System compared to 258 last January, a decrease of five per cent. Sales were virtually unchanged from December, which saw 243 sales. VIREB attributes this static sales activity to inventory challenges rather than insufficient demand. Active listings of single-family homes did increase by four per cent in January to 893 from December’s 852, which typically happens at the beginning of the year, with 389 properties coming onto the market last month. However, inventory is still down by 38 per cent from one year ago, a significant reduction from the 1,431 available properties in January 2016. The British Columbia Real Estate Association (BCREA) reports that housing demand in the VIREB area and throughout British Columbia is being driven by a provincial economy that continues to outperform the rest of Canada. Although BCREA does expect BC’s economy to weaken somewhat this year, strong job and population growth will continue to have a net positive effect on the housing market. “Although BCREA anticipates

NEWS UPDATE that less robust economic conditions combined with government policy constraints will slow housing demand by more than 15 per cent in 2017, unit sales should remain well above the 10-year average of 85,000,” says Cameron Muir, BCREA Chief Economist. “Sales in the VIREB area this year will likely trend lower than in 2016, but this is merely the market returning to more normal levels from last year’s unprecedented sales activity.” In January 2017, the benchmark price of a single-family home in the VIREB area was $400,000, up 18 per cent from one year ago. Prices increased in every zone, ranging from 14 per cent in Duncan to 21 per cent in the Comox Valley and Nanaimo. The benchmark price of an apartment rose 21 per cent board-wide from the previous year, but the highest increases were posted in Parksville-Qualicum (25 per cent), the Comox Valley (27 per cent), and Campbell River (28 per cent). The townhouse market also strengthened in January, posting an 18 per cent increase board-wide and high double-digit increases in every zone, from 16 per cent in Nanaimo to 26 per cent in Parksville-Qualicum. The January 2017 benchmark price of a single-family home in the Campbell River area was $311,900, an increase of 16 per cent over January 2016. In the Comox Valley, the benchmark price was $400,400, up 21 per cent from 2016. Duncan reported

a benchmark price of $348,000, an increase of 14 per cent compa red to Ja nu a r y 2016. Nanaimo’s benchmark price rose 21 per cent to $434,100 while the Parksville-Qualicum area saw its benchmark price rise by 18 per cent to $457,800. The price of a benchmark home in Port Alberni hit $216,100, up 16 per cent from one year ago.

MARCH 2017

Andy Adams. “The site is an easy -to-use tool with information that will promote Campbell River’s advantages and share current demographic, geographic and market data that will connect businesses with the community.” Visit the site at www.campbellriver. ca/ecdev or access the information under the Business and Economy tab on the homepage at w ww.campbellriver.ca.

CAMPBELL RIVER

WEST COAST

New Website Launched

Tofino’s Council Signs Off on Two Big Contracts

In support of local entrepreneurs and emerging companies, the City of Campbell River has launched an online data site that provides companies with relevant information about the local market. “Working with a leading edge Canadian company, Localintel, we’ve developed this site to meet the needs of many business owners seeking reliable, local information online,” says economic development officer Rose Klukas. “The launch of the Campbell River- focused site will provide start-up, emerging and small businesses – and everyone else – a range of valuable information.” “The site is valuable because small business creates almost 90 per cent of all jobs in Canada, often relying on online information to help make better business decisions,” adds Mayor

Tofino-Ucluelet Westerly News Tofino signed two big contracts last week that will see Main Street beautified and the Barr’s Mountain reservoir replaced. Nanaimo-based Bowerman Excavating Limited won the contract to complete the second phase of Tofino’s Main Street Streetscape Improvements project, spanning from Wharf Street to Third Street. The district received two bids for the work, with Bowerman’s $364,386 bid edging out Hazelwood Construction Services Limited’s $372,323 bid, according to a report submitted to council by CAO Bob MacPherson. “Bowerman Excavating Limited has demonstrated their experience and capacity to perform this work and has worked in Tofino in the past, most notably on the

2013 Fourth Street and Campbell Street downtown vitalization project and the 2016 Main Street Phase 1 project,” MacPherson wrote. The work is being paid for with Resor t Mu n icipa l ity I n itiative Funding, Federal Gas Tax money and a grant from the Island Coastal Economic Trust, according to MacPherson’s report, which suggests construction could begin as early as March 1 and is expected to be completed by May 26. While narrowly missing out on the Main Street contract, Hazelwood, also based in Nanaimo, took the bigger prize, receiving a $821,452 contract for Tofino’s Barrs Mountain Reservoir Replacement project. “The project will deliver additional fire volume capacity for the downtown sector,” MacPherson wrote adding the project would more than double the reservoir’s storage capacity. The reservoir replacement project was announced in 2015 and has a budget of $1.2 million with the federal government, provincial government and Tofino each paying $388,000.

NANAIMO Tourism Up and Running for 2017! “January tends to be a quiet mont h for tou r i sm i n m a ny


NEWS UPDATE

MARCH 2017

communities and, as such, it’s encouraging to see Nanaimo’s tourism indicators starting strong in 2017: January occupancy was 48.6 per cent (up over 6 per cent compared to January of last year), there were almost 13 times the number conference delegate days, and the number of airport passengers grew by almost 4.4 per cent. Although ferry numbers were down on the Horseshoe Bay - Departure Bay route, this decline was largely offset by traffic growth on the Tsawwassen - Duke Point route,” said Frank Bourree, Partner at Chemistry Consulting. If you are planning a festival, event or sports tourism initiative for Nanaimo in 2017 - check out the Nanaimo Hospitality Association website to see if you’re eligible to apply for a Nanaimo Hospitality Grant (the current grant intake opened on Feb. 28th). Grant program objectives are to drive overnight visitation by increasing the number of new festivals and events; augment the capacity, length and/ or quality of existing festivals and events; or, support minor capital projects that will allow an organization to augment the capacity, length and/or quality of a sporting event. See www.nanaimohospitality.ca The Island Coast Economic Trust (ICET) will be providing $30,000 towards the Salish Sea Marine Trail Project, a 257-km marine route running from Victoria to West Vancouver via Nanaimo, the Gulf Islands and the Sunshine Coast. The project will connect the route’s access and destination points with related businesses such as accommodation, food and beverage providers, and outdoor equipment suppliers, and, ultimately, will link marine-accessible provincial and national park campsites with the new service hub areas to strategically market the Salish Sea Marine Trail as a new focal point for clean, green, adventure ecotourism along the BC coast. On April 3 and 4, the BC Hotel Association (BCHA) and Alliance of Beverage Licensees of BC (ABLE BC) will be hosting their annual Summit at the Victoria Conference Centre. Delegates will have the opportunity to attend education sessions addressing important industry issues, visit key industry suppliers in the Marketplace and celebrate the BCHA 100th anniversary at the Gala Dinner.

VICTORIA New Ferry Begins Journey from Poland BC Ferries’ Salish Eagle, the second of three new Salish Class vessels, is on its way. The vessel departed Gdansk, Poland on February 11, 2017, for a 10,440 nautical mile journey bound for its new home in British Columbia. The Transatlantic voyage will take approximately 45 to 55 days, depending on weather. The journey will include stops for refuelling in Santa Cruz, Canary Islands and Panama City, Panama, after transiting the Panama Canal and sailing up the west coast of North America to British Columbia. Salish Eagle, BC Ferries’ second dual-fuel vessel, is scheduled to arrive in BC in April for crew training and familiarization. The ship is scheduled to start service in the Southern Gulf Islands in the summer. 

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VICTORIA Delta to be Sold The Delta Victoria Ocean Pointe Resort and Spa is among a group of 26 hotels in the process of being sold to a private investment group under an agreement that has yet to be finalized. BC Investment Management Corporation is selling their hotel portfolio which has properties in areas ranging from Victoria to St John’s, Newfoundland. The Victoria-based investment corporation invests money on behalf of public sector pension funds. The Ocean Pointe is one of two British Columbia hotels owned by the corporation, the other being the Residence Inn by Marriott in downtown Vancouver. The assets included in the deal are full-service, focused-service and extended-stay properties that operate under major international franchise brands. Seventeen of the hotels are licensed with Marriott International and include 13 Delta by Marriott branded properties. The purchaser of the hotels is a private investor group incorporated in Canada. The transaction is currently subject to certain closing conditions and approvals which have not yet been completed.

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Cast Should Be Proud Of Pride And Prejudice Jane Austen Classic A Must See In Chemainus Theatre’s 25Th Anniversary Lineup BY MARK MACDONALD BUSINESS EXAMINER

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HEM A I N US – Stuffing a seven-hour movie classic into a two and a half hour stage production is a daunting task. Producers and cast of Jane Austen’s classic “Pride and Prejudice” met that challenge to the delight of the opening crowd at Chemainus Theatre in February. In one of the finest productions at the Theatre, celebrating its 25 th Anniversary season, Janet Munsil’s adaptation of the 200-year old yarn was both enjoyable and heart warming. All of the classic scenes that Austen fans expect were incorporated into the play. University of British Columbia graduate Yoshie Bancroft offered a stellar performance as Prejudice star Elizabeth Bennet, whose initial and constant conflict with eventual love interest Mr. Darcie, played by Brett Harris, formed the backbone of the show. Matthew Hendrickson’s portrayal of clumsy Mr. Collins was spectacular. The well-traveled entertainer did not disappoint. I anticipated the famous words: “These are the most excellent boiled potatoes,” Mr. Collins’ vain attempt at a compliment, which was in the movie, but wasn’t part of this script. Hendrickson was also quick to step into his other character, Mr. Gardiner. As P&P fans would expect, in his

role as Mr. Collins, he tripped over his words, insulted those around him and gloated of his association with his benevolent benefactor, Lady Catherine de Bourgh, excellently portrayed by Caitriona Murphy. Silly sisters, Kitty (Julie Casselman) and Lydia (Lindsay Warnock) were hila rious a nd on poi nt. Uptig ht Ma r y, played by Kayla Dunbar, didn’t miss a beat in her performance as the kill-joy sister. Lovely Jane was played by, well, lovely Melissa Morris. Like most British works, the audience is cha l lenged to fol low a more in-depth dialogue filled with cutting English humour that one might miss if they weren’t listening carefully. The opening night audience was in tune, however, and laughed when one would expect a laugh, especially if one was familiar with the film version of the classic. We must give a shout-out to Set Desig ner Brian Ball, whose ha nd iwork allowed the cast to move freely in, out and around, thanks to stairs flanking the centre stage, which kept the eyes of the audience dancing around to keep pace with the action. And a tip of the hat to Director Julie McIsaac a nd A rtistic Di rector Mark Dumez for pulling it all together. The play gets two thumbs up for being a “most excellent“ evening of first-class entertainment.


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MARCH 2017

Finalists named for VIREB Commercial Building Awards

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ANAIMO – The judges are busy making their decisions on who will be the winners at the 10 th Annual Vancouver Island Real Estate Board Commercial Building Awards, set for April 20 at the Coast Bastion Hotel in Nanaimo, have been announced. Over 50 projects were eligible this year for the awards, which celebrate the best in commercial, community and industrial buildings north of the Malahat on Vancouver Island which were completed between January 1 and December 31, 2016. There are 30 finalists in 12 categories in these awards: Community, Institutional, Multi-Family Apartment, Multi-Family Townhome, Non-Market Housing, Retail, Retail Automotive, Retail Renovation, Industrial, Industrial Renovation, Hospitality and Green. Re/MA X Commercial is the Platinum Sponsor for the event, with Coastal Community Credit Union and Colliers signing on as Gold Sponsors thus far. Category sponsors include the Canadian Western Bank, NAI Commercial, Yellow Sheet Review, Herold Engineering and Invest Comox Valley. Business Examiner Vancouver Island coordinates the event. The 2016 Judges’ Choice Award Winner for Best Overall Entry was the Blue Grouse Winery building in Duncan. Finalists are, by community: Port Hardy: Port Hardy Inn. C a m p b e l l R ive r : E v e r g r e e n S e nior’s Housi ng Phase 3, F Yi Doctors

Renovation, Willow Point; Mariner’s Landing. Comox Valley: Greaves Crescent Custom Restoration Shop, City of Courtenay Fire Training Facility, Mayorsthorne L a ne, T he A m ble sid e Ph a se I , a nd Courtenay Fellowship Baptist Church. Duncan/Cowichan Valley: Galaxy Motors, Vancouver Island Motorsport Circuit, The Aerie Resort. Nanaimo: Cassidy Country Kitchen (Cassidy), BC SPCA Nanaimo & District Community Animal Centre, BCAA Auto Service Centre, Dickinson Crossing Restoration, Dover Ridge, JRE Hardware Inc. Building, K.D. Beausoleil & Company office, Landing Liquot Store, Pacific Station Townhomes Phase One, St. Paul’s Centre for Ministry and Community Service, Timberwood Trail, Tulsa Views, Regional District of Nanaimo Landfill Offices, Quality Foods Northdridge, Stirling Heights. Parksville: Chinook Scaffold Warehouse, Guy Garages. Port Alberni: The Thunderbird, Port Alberni Friendship Centre. This event sells out early, so tickets must be purchased by Monday, April 17. Tickets for the awards are $125 and are available at www.businessexaminer.ca/ events. For further information, contact Mark MacDonald at Business Examiner at 1-866-758-2684 Ext. 120 or email: mark@ businessexaminer.ca.

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Investment Opportunities Open Up Port Alberni

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ORT A LBER NI The last holdout for affordable housing and Island lifestyle, Port Alberni is to Tofino what Squamish has become to Whistler, said Dave Koszegi of DaveTeam Re/Max Nanaimo. “As housing prices continue to rise on Vancouver Island, this is the time to invest in the Port Alberni market.” He added that, w ith more renters than rental properties, investing in a cash flow positive proper t y c a n cre ate a go o d steady income. “Although prices have r i s e n i n Po r t A l b e r n i , they haven’t gone up as much as the rest of the Island, so for investors that also includes capital appreciation.” With the active lifestyle in Port Alberni and a climate boasti ng su m mer temp erat u re s r iva l i n g Osoyoos, the community is not only an appealing retirement community, but also an ideal location for those wanting to live, work a nd play nea r the wild West Coast. Wit h a new hospita l, college and high school,

“As housing prices continue to rise on Vancouver Island this is the time to invest in the Port Alberni market.” DAVE KOSZEGI OWNER, DAVETEAM

t he re g ion h a s t he resources for all age groups Koszegi noted and, with to potent i a l of a n LNG container port in Barkley Sound, it could provide a lucrative return on investment. “Accessibility is a big selling point. We’ve got the ferry in Nanaimo only an hour away so we have people coming from Vancouver, buying what they call their ‘fishing shack’ i n tow n, pa rk i ng t hei r boat on the property and using it as a nice getaway.” Koszegi, who was born

and raised in Port Alberni, knows his community well. He’s been one of Canada’s Top 100 realtors with three lifetime achievement awards selling real estate in the region. “T he economy here is re-stabilizing, we’ve seen upgrades at the mill and with Port Alberni’s infrastructure. This could be a game changer for investors, especially as the trend for West Coast living continues to grow.” DaveTeam Re/Max Nanaimo is at www.daveteam.com

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ARBITRATION AND MEDIATION RESULTS DIFFER An arbitrator works with the parties to tailor the process to the dispute

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A MPBELL R I V ER - K nowledgeable business people of ten use a rbitration to resolve their labour, business, separation and divorce disputes. Some people use the terms ‘med i at ion’ a nd ‘a rbitration’ interchangeably, but there is a significant difference. A mediator assists the pa rties to negotiate a n agreement. Participation is voluntary; the parties can withdraw at any time. The mediator cannot force a settlement. Mediations are timely and inexpensive, but Court enforcement can be complex and expensive if a party fails to comply with an agreement reached. Arbitration on the other h a nd resu lts i n a f i n a l and binding decision (an award), with limited

Paul Love, Arbitrator and Mediator grounds of appeal to the Court. Parties must agree to arbitrate and agree on the arbitrator. If the parties cannot agree on the arbitrator, mandatory appointment processes are available. The parties can settle their dispute before the arbitrator issues an award, but participation is otherwise mandatory with the award being enforced by the Courts. Arbitration is also private. A commercial or family award is not published. An arbitrator works with the parties to tailor the process to the d ispute. Flexibility results in some

processes looking like a private court case with witnesses testifying, some might involve selecting one of two competing offers, or others may be based on documents only. Overall it is cheaper than a law suit. An arbitrator can award the actual reasonable legal fees incurred – unlike Courts which award costs, which is much less than fees paid to a lawyer. A l mos t a ny b u si ne ss dispute can be arbitrated. However, sometimes Court makes more sense. For instance, if the matter is small and could be heard in Provincial (Small Claims) Court, the real remedy is against a party w ith whom there is no arbitration agreement but who may be added into a lawsuit – e.g. a purchaser who bought from a re-seller but the claim is against the manufacturer or if one desires publicity or a court precedent. The Mediation and Arbitration processes can m a x i m i z e med i at ion’s benefits, with arbitration finality if the parties cannot cut a deal.

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ANAIMO – A Nanaimo based Com mercia l R E A LTOR® h as been officially recognized as one of Canada’s very best. Gerry Van Vaals, a Sales Associate working with NAI Commercial Central Vancouver Island Ltd. was recently recog n ized by t he NA I Com mercia l g roup as the Nu mber Two Top Performer for a l l of British Colu mbia i n 2016, a nd the Number T hree Performer across Canada. “ O u t o f a l l o f t h e N A I C o m m e rcial brokerages in the province I was ranked number two in terms of business performance last year,” Van Vaals explained. NA I Commercial maintains 11 brokerages i n Ca n ad a, w it h fou r of t hem ba sed i n Br it i sh Colu mbi a . A worldw id e c om m e rc i a l re a l e s t ate sales network, NAI Global is a managed network of more than 6,700 sales profession a ls a rou nd t he world i nvolved in the specialized profession of marketing commercial properties. “To me wh at’s sig n i f ic a nt i s t h at here I a m work i n g i n t he rel at ively sma l l city of Na na i mo, wh i le the fellow who was number two was from Montrea l a nd the nu mber one associate was from Vancouver, two cities where there’s bound to be much more opportunity for sales,” he said. The NAI accolade was based on dollar values achieved in terms of total c o m m i s s i o n s ge n e ra te d l a s t y e a r.

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Managing Broker Bob Moss (right) was pleased to congratulate Gerry Van Vaals for being recognized as a Top Producer P rev iously k now n as DTZ Barnicke, a nd now NA I Com mercia l, the fi rm w a s re c e n t l y a c q u i re d b y t h e Nanaimo-based 460 Realty Group. T he local operation is operated on behalf of 460 by its M a n ag i ng Broker Bob Moss. “I guess winning something like this all comes down to a little bit of luck and a lot of hard work. If you try, and give the customer the service they need, it doesn’t really matter where you’re based. I’m lucky to have some excellent cl ients who have conti nued to stick w ith me wh ich helped to ma ke for a very successful year,” Van Vaals said. To learn more please visit NAI Commercial website at: www.naivanisle.ca

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New Clinic Said to be a Pilot Project Parksville Qualicum Beach News

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Perfect Storm will bring a new doctors’ clinic to Qualicum Beach this year. The group that has been working behind the scenes to increase the amount of family physicians in the region now has a plan it hopes will show how a new way to operate family physcians’ offices can attract doctors to an area where thousands do not have a family doctor. The plan is to open a clinic of three family doctors — hopefully by the fall — using a new model

that frees physicians from the business side of their practices and allows them to concentrate on medicine, Dr. Mark Morris said recently. “It’s not something they teach you in medical school, how to be a business person,” said Morris, one of the lead members of the Perfect Storm Group, which was formed 18 months ago from members of the Oceanside Division of Family Practice, politicians, business people and community groups. Morris said physicians, especially the younger ones coming

out of med school, are interested in a more balanced lifestyle and less interested in dealing with the business side of a practice. That means they are looking to be part of a clinic with a number of physicians so they can get some time off and also share costs, or perhaps pay a set percentage of their earnings and have someone else take care of the business side (staff, payroll, supplies, equipment, lease agreements, etc.). The plan for this new clinic, which will be in Qualicum Beach at a location yet to be finalized, will incorporate those ideas,

said Morris. The clinic would be owned by a non-profit society and doctors would pay a set percentage of the income they derive from billing the province for their services to that society to cover rent, staff, equipment and other bills associated with running a

doctors’ office, said Morris. The non-profit foundation has been formed as a registered society but has a waiting period before it can issue tax receipts for donations, according to Perfect Storm Group member Tom Davies.

Blue Door Opens In New Location Parksville Qualicum Beach News

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A R KSV ILLE - A ny tips Heather and David Beatty, husband and wife team and owners of Blue Door Audio Video, like to talk about the evolution of trends in tech and starting fresh – from their new Parksville location that’s now open for business. The couple recently moved into their new location in the Heritage Centre. “It’s a new store and a new start,” said David. Sept. 1, 1979: “That’s when we first opened the doors,” said David. “We opened up a TV repair and sales store, and that was

the store that started out as Blue Door. That was back in the day when things could be fixed.” Amongst everyday brands, such as Panasonic, Sharp, Samsung, and others, the Beattys make certain that Blue Door is happy to do on-the-spot price checks for customers, while staying versed and stocked with specialty brands as well. “We carry some higher-end brands that aren’t sold everywhere,” David said. “A lot of our brands are handmade and more esoteric. Bryston is a Canadian, custom, handmade product that we carry.” Married for 27 years and in

business together for 26, the Beattys and their knowledgeable staff resonate with the technological desires of today and are happy to deliver – literally. “We do deliveries and set-up,” said David. “It’s a very big part of what we do. Most people don’t want to or can’t. They can use the technology, but getting to that point is where they need assistance.” “We’re a team. And we’re very service-orientated.” To experience the personal side of electronics, visit Blue Door’s new store location at 10–1209 East Island Hwy, Parksville.

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om i nations for the 17 t h a n n u a l B u s i n e s s Achievement Awards are open until March 17. There are categories open for ‘best of the best’ nominations ranging from manufacturing and technology to retail, restaurants, youth initiatives, community service organizations and much more. The Chamber of Commerce Awards have established themselves as the mid-Island’s number one way to recognize business excellence. Awards recognize and reward the efforts of your company and staff and they can also raise awareness of your brand in the following ways: ■ Differentiation. As each business strives to stand

out i n a n i ncre a si ng ly competitive marketplace, awa rd s set a compa ny apart from competitors and differentiates the quality of its achievements from others. ■ Visibility. Awards can make you and your services more visible. They can attract new customers and investors by giving you an edge over your competitors. ■ Validation. Awards speak volumes about your produ c t s a n d s e r v ic e s a n d provide third party endorsement of your achievements. Being nominated or shortlisted for an award can be helpful because it places you at the forefront of your industry. ■ Testimonials. Being shortlisted or winning an award serves as testament to a compa ny’s work eth ic, ded ication a nd u n ique specialty. Considering the benefits and the positive impact awards can have on employees, customers and the company itself, it can be important to make submission for awards a critical part of your marketing strategy. T he Awards create pride of place and a little friendly competition among the business

community. Surely, if you have a friend in business, in your neighbourhood or your network who deserves special recognition – let us know with a nomination! Categories include: Tourism, Retail, Downtown Restaurant, Downtown Business, Professional Services, Hospitality, Arts & Culture, Community Service, Science, Technology, Construction, Arts & Culture, Customer Service and more. Nominations are open to all businesses – Chamber members or not – in the Greater Nanaimo area. Then, the “who’s who” of the business community will celebrate with finalists and friends at an “Oscar Style” Awards Show & Party on May 4 in the Port Theatre. The evening comes complete with red carpets, paparazzi, jazz in the lobby, a big band onstage and plenty of bubbly available! Tickets include admission to the pre and post reception in the lobby and are available at the Port Theatre Box Office at www. porttheatre.com More information and nomination forms can be found at www. nanamochamber.bc.ca Kim Smythe is CEO of the Greater Nanaimo Chamber of Commerce. He can be reached at ceo@ nanaimochamber.bc.ca

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MARCH 2017

BUSINESS GROWTH DRIVES DEMAND FOR STRATEGIC TAX PLANNING Tax specialists reorganize corporate structures to fix common problems

V

A NCOU V E R I S L A N D – Many factors can influence the success of a business — not least of which is the legal structure of the business itself. Un for t u n ately, t here’s no “one-size-fits-all” solution. The ideal structure depends on the unique aspects of the situation with the business, family and overall goals. “Generally speaking, there is no single ‘right’ structure for a business, but there is a ‘best’ structure for every situation,” advises Jamie Kungel, taxation specialist, MNP LLP. Kungel serves as the regional leader for MNP’s speciality tax group on Vancouver Island. The team of nine has more than 65 years of combined experience advising business owners on taxation matters such as, i ncome spl itti ng strateg ies, corporate re-orga n izations, structuring the purchase and sale of businesses, as well as estate and succession planning. “We work w ith busi nesses and organizations of all sizes at every stage of their life cycle – from start up to succession and all stages in between,” Kungel explained. He cautions that usi ng the w rong st r uctu re ca n h ave far-reaching tax consequences, so it becomes increasingly important to update the structure as the enterprise grows and becomes more successful. I n other words, don’t wa it until it becomes a big company to consult a tax specialist. It pays to put the right structure in place from the start. “We see a lot of situations where the corporate structure of a family business or group of companies has become extremely messy and it puts the business owner at a distinct

Jamie Kungel is the regional leader for a team of tax advisors with more than 65 years of combined experience CREDIT:MNP LLP

Mike Hughes, taxation specialist at MNP, said that tax is a critical component to almost any business decision, but it’s important not to look at corporate structure in isolation CREDIT:MNP LLP

d i s a dva nt a ge,” K u n ge l e xpla i ned. “T h is is especia l ly common for businesses that are in the growth or maturity phase.” Very often the business has come th roug h a period of rapid change and growth and has started to generate excess funds, accumulate significant business assets or added new business lines. While these are all good things on the surface, they can start to cause problems if the business is not structured correctly. “You r cor porate str uctu re not only impacts the amount of funds that can be extracted from the eventual sale of your business through the Lifetime Capital Gains Exemption but, it can impact asset protection, income splitting opportunities and estate planning concerns,” Kungel explained. “In addition, we commonly see businesses w it h on ly one sh a reholder, which results in lost tax planning opportunities.”

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“Generally speaking, there is no single ‘right’ structure for a business, but there is a ‘best’ structure for every situation.” JAMIE KUNGEL Taxation Specialist, MNP LLP

Fortunately, it is possible to reorga n i z e t he cor p orat ion to fix some of these common problems and put proper tax planning strategies in place. It’s important however, to consider the big picture and not look at the corporate structure in isolation.

“Tax is a critical component to almost any business decision, but it’s not the only consideration,” advised Mike Hughes, another member of MNP’s speciality tax team. “Anything we do from a tax perspective needs to help the client move closer to their objectives – whether business or

You structure your business to produce the best results. Your tax strategy should be no different. At MNP we look at every detail. We know the requirements and will customize a strategy that effectively minimizes your tax obligations with solutions that are practical for your specific business - putting more revenue to your bottom line. To see how even the smallest details in your tax strategy can really add up, contact James Kungel, CPA, CA at 250.734.4303 or james.kungel@mnp.ca

personal. It comes back to what you want to achieve.” It’s why the taxation specialists at MNP work closely with a firm’s other business advisors and professionals to ensure clients look at their situation from all angles. “If you are not feeling well, you go to your family doctor who will diagnose the problem and either recommend an appropriate treatment or refer you to a specialist for further a ssessment,” he ex pl a i ned. “Our business advisors play a similar role in that they help you assess the overall health of your business, clarify goals, identify specific challenges and opportunities and then work with you to develop solutions and bring in the appropriate specialists as needed.” I n some cases, that mea ns pulling in a corporate restructuring specialist like Kungel or Hughes. But it could just as easily lead to a conversation with a different type of tax specialist. “For example, if we are working with a business owner who is expanding into the United States, we’l l i nvolve ou r cross-border tax specialists,” Kungel noted. “Other clients may be having issues with PST or GST, so we’ll involve an indirect tax specialist. It’s whatever the client needs.” Other speciality ta x services offered by M N P i nclude p erson a l a nd cor p orate ta x compliance, transfer pricing, Scientific and Experimental Development tax credits, and helping clients dealing with tax disputes with federal or provincial tax authorities. “At the end of the day, our goal is to be our clients’ partner in business,” Hughes concluded. “Whether we are working with a small owner-managed business, a high net worth professional or a large corporate group, our goal is to tailor a strategy that makes sense for their business and their goals.” M NP LLP is at 345 Wallace Street in Nanaimo www.mnp.ca


12

MARCH 2017

BOATING & MARINE BC Marine Tourism Sailing Toward Record Year In 2017 Operators, Organizations & Government Optimistic About The Coming Season

Operations like North Saanich’s Canoe Cove Marina are investing millions on infrastructure upgrades BY DAVID HOLMES

B

ased on pre-bookings and on the weight of inquiries, both online and by telephone, the 2017 British Columbia tourist season is going to be a great one. One sector of this multi-billion dollar industry that is expecting record levels of activity is the marine tourism industry, both the coastal and inland varieties where the Okanagan, Shuswap and other lakes beckon visitors and inhabitant alike by the millions. Destination British Columbia, a wholly owned government corporation created to promote and support the provincial tourism

sector, recently reported that the value to jobs, business and the BC economy in general that tourism provides is wide spread. In 2016 the corporation reported that one in every 15 jobs, employing about 127,500 citizens came from the tourism industry. That represents an increase of 18.4 per cent from 2004 to 2014. In addition more than 18,000 tourism businesses currently operate in British Columbia. In 2014 alone the tourism industry generated $14.6 billion in revenue, a 37.7 percent increase over levels set a decade earlier. “I think it’s going to be a really strong yea r. Of cou rse i n January we had the Vancouver

International Boat Show which was a great show, which was sold out as far as exhibitors go. We had an increase in attendance over last year and the floating boat show was much improved and it all goes to show that people are getting serious about boating,” explained Don Prittie, the President of Boating BC, the organizers of the boat show and a supporter of the boating industry as a whole. One unexpected factor that is positively impacting the province’s boating industry, according to Prittie, is the astronomic rise in property values in the L ower M a i n l a nd . “I n some cases the high cost of real estate

hurts recreational spending and in other situations it helps. As people move from a more expensive area to a less expensive one they usually have some extra cash that they might want to do something recreationally with,” he said. From paddle boats to luxury yachts and everything in between boating is a huge business across Canada and in British Columbia in particular. In its Canadian Recreational Boating Statistical Analysis for 2015 (the most recent statistics available) the National Marine Manufacturers Association (NMMA) reported that SEE BOATING & MARINE | PAGE 13

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BOATING & MARINE

MARCH 2017

13

The BC coastline was seemingly blessed by Nature, with communities like Telegraph Cove sought after destinations

British Columbia is more than scenery it also has the skills and the technology to handle any boating issue

BOATING & MARINE

anticipation of an increased demand. “It’s a really good sign when you see companies investing in infrastructure. We’re hearing about and seeing that occurring in different places in the province for sure.” In an earlier interview Michael McLaughlin, the Project Manager for AHOY BC said seagoing tourists have become a significant part of the industry’s overall economic mix. “We did a 100 percent survey of marinas on the coast in 2014 and determined that boater spending, the money spent by marine tourists during that season reached $275 million, and that’s just the people out and about on their boats, the people that were

CONTINUED FROM PAGE 12

more than $2 billion worth of new boats and outboard motors were sold in Canada, an increase of nearly four percent from the year previous. The NMMA is about to release its 2016 stats, which are expected to show a continuation of this upward trend. A lmost 38,000 recreational boats were sold in Canada in 2015. But that figure only reflects actual new boat sales. The economic impact of boating goes far beyond that as boaters need to purchase equipment, insurance, fuel, pay for moorage and other necessities to fully enjoy their

vessel. The NMMA says that as far back as 2012 boaters generated nearly $9 billion in revenue in Canada, with BC responsible for about $3 billion of the total. For the Tourism Industry Association of BC (TIABC) marine tourism is an increasingly important part of the overall economic mix for the province. Walt Judas, the Chief Executive Office (CEO) of the TIABC is especially enthusiastic about the prospects offered by the 2017 tourist season. “All indications point to this being another good year for tourism. Whether it sets a new record is difficult to say at this point. We’ve had three straight years of record setting results

in many parts of the province whether that’s overnight visitors, international visitors, wheeled or by water,” he said. “It’s unprecedented to see three straight years of record setting results so to anticipate a fourth I think the industry is currently cautiously optimistic. However there are lots of good signs of advanced bookings, with the patterns and trends that we’re seeing pointing toward a very positive year.” Judas pointed out that many leaders in the marine industry, such as the Oak Bay Marine Group, are investing heavily in upgrading existing facilities a nd developi ng new ones i n

physically touring around,” he said A HOY BC a lso operates a n interactive website created by the BC Ocean Boating Tourism Association (BCOBTA) a non-profit society created to help promote and support sea going tourism on British Columbia’s coast. The website provides a wealth of information specifically keyed to the needs of ocean going visitors. “While the direct tourism revenue generated by marine tourism is about $275 million that doesn’t count the indirect revenue, the money that goes into the communities as a result of these tourists,” McLaughlin said. SEE BOATING & MARINE | PAGE 14


BOATING & MARINE

14 BOATING & MARINE CONTINUED FROM PAGE 13

While there are no hard and fast numbers it’s estimated that there are literally hundreds of marinas dotting the BC coast, from established mega marinas with acres of moorage to private resorts with exclusive facilities for its elite guests. Just some of the reasons for the expansion of the province’s marine tourism sector that have been suggested include attractive exchange rates, especially for American visitors, world class facilities, unmatched natural beauty and access to unparalleled support services such as boatyards, marine mechanics and naval engineering services. A n a r e a t h a t ’s n o t o f t e n

recognized is the province’s boat building and maintenance industries which are considered among the best in the world. Patrick Bray, a Naval Architect and the owner of Bray Yacht Design and Research, a leading BC yacht builder, says luxury vessels constructed by provincial boat builders are by and large not sold locally, but primarily to offshore customers. Yacht building in BC by a wide margin is an export industry, and an industry with tremendous growth potential. “The attraction of the Canadian dollar is one reason Canadian yachts are sought after, but we also have labour skills in the province that are not found anywhere else. There are a lot of reasons for BC being such a centre for building

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There are few thrills more memorable than a Vancouver Island cruise that leads to a meeting with the local residents vessels of this type,� Bray said. “Because of the forest industry we have a recognized expertise in hydraulics and other mechanical components. Because of the commercial fishing industry there is an established commercial vessel design capability that is ideal for this sort of craft. Yachts designed and built in BC tend to be those designed for deep water use - we build excellent sea boats that are sought after by buyers worldwide.� In addition to building yachts himself, Bray is also President of the British Columbia Yacht Building Association (BCYBA), an industry umbrella group that aids with the support and marketing of this specialized industry. “Just consider what’s involved with building a 110 foot yacht,� Bray said. “That’s a job Brokerage that could create as many as 100 well paying

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jobs for as long as two years to see a vessel of that class completed. That’s the sort of long term jobs we want to see in the province.� For BCOBTA’s Chairman and Director of AHOY BC David Mailloux the waters of BC are a unique and inviting attraction for visitors, and one he anticipates will be very active this summer. “Viewing the prospects of marine tourism this year we’re anticipating that 2017 will be a great year. We attended the boat show in Vancouver this year and while we were there many people told us they were anticipating using our Ahoy BC website after recognizing its value and ease of use. The amount of use of the website is increasing and people are more comfortable with it,� he said. “For a marine tourist BC is one of the best destinations in the world and that was the whole point of us setting up the website. Boating BC’s new slogan is: “BC Looks Better On A Boat� – and it really does. The boaters who come in just love how our communities look, which

is just one of the many appeals for them.� He also said marinas and other facilities in the province are key parts of the sector’s success. “The skill required to run a marina effectively - what with the services they have and the amenities that they have - are directly transferred into many different economic avenues. It definitely takes a specific kind of skill set to operate a marina, but those are skill sets that people on Vancouver Island understand as they live and breathe it all the time.� For Prittie the combination of energized interest, low Canadian dollar, enthusiasm of the sector’s operators and an unchallenged wealth of resources and natural wonders will, he believes, combine to make 2017 a record setting year for tourism. “It looks very promising, we’re looking for a strong year and if the weather cooperates just a little bit they’ll be out there in droves!� To learn more visit: www.ahoybc.com and www.boatingbc.ca


15

MARCH 2017

Oak Bay Marine Group Celebrating Its 55th Anniversary Firm’s Ventures Include Marinas, Restaurants, Resorts & Boathouse Construction

V

ICTOR IA – As reliable a s t h e t u r n i n g of t h e tides, the warming of the weather is the sign that the boating season is nearly here – and the Oak Bay Marine Group (OBMG) is ready for what could be a record breaking year. Founded 55 years ago, this Victoria based enterprise has consistently been an industry leader in the expanding world of marine tourism and the 2017 season promises to be one of its best yet. “This year we’re celebrating our 55th year in business, serving the marine tourism sector and essentially anyone who loves to get out on or near the ocean,� explained Brook Castelsky, the Oak Bay Marine Group’s Chief Operating Officer (COO). Founded in 1962 by legendary entrepreneur Bob Wright, the multi-tiered organization includes the operation of four marinas on Vancouver Island, a trio of exceptional 100 percent ocean wise restaurants, a recreational vehicle (RV) park, a boathouse manufacturing division, the Mariner Square tourist destination in Newport, Oregon and a beach resort on Long Island in the Bahamas. “The air is warmer, the sun is

Founded in 1962, the Oak Bay Marine Group currently operates a number of marine tourism based ventures out longer and now’s the time to go boating. Our locations are all strategically placed near fabulous cruising grounds, while our Pedder Bay Marina is a prime location for fishing – where we have a fleet of rental boats as well as guided and self-guided fishing charters available,� he explained. “The marina is located near the Race Rocks Ecological Reserve where you can often see Orca

whales and other wild inhabitants of British Columbia’s unique marine environment.� OBMG currently operates four marinas; Oak Bay (their first marina which opened in 1962), North Saanich, Ladysmith and Pedder Bay. The distinctive Pedder Bay RV Resort & Marina is unique in that it also includes a companion RV park that often serves as a home away from home for visiting boating enthusiasts.

“It’s only 40 minutes out of Victoria yet you feel like you’re a world away from everything. Many people actually take their RVs and stay for part of the summer, using it as a home base for boating and fishing,� Castelsky explained. More than a leader in the marine industry, the Oak Bay Marine Group is also a noted community supporter, offering assistance to numerous non-profit

organizations in every community in which it does business, including direct support of the Pacific Salmon Foundation, a respected organization created to conserve and restore BC’s wild Pacific Salmon stocks. Throughout the year the OBMG also hosts fishing derbies and other events as a means of raising money for salmon enhancement. After more than five decades in business the Oak Bay Marine Group has countless clients who return year after year to experience new adventures and to capture new memories. For Castelsky the company’s future is as bright as morning sunlight on a rippled surface. “Currently we’re heavily re-investing in our existing properties. We have acres of docks and numerous facilities in many different areas and we’re ensuring they not only meet but exceed the expectations and standards of today’s boating community. Our ongoing goal is to make certain the customer experience is the best that it can be, and we’re looking forward to the next 55 years.� To learn more please visit the company’s website at: www. obmg.com

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11

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Highly visible 2.8 acre development site adjacent to the newly constructed Comox Valley Hospital.

CAMPBELL RIVER: Great development property with ocean views close to amenities, zoned RM-3. 2714 - Approx. 1.66 acres $779,000 2694 - Approx. 2.74 acres $899,000

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UCLUELET/PORT ALBERNI

MARCH 2017

UCLUELET CHAMBER OF COMMERCE CHARTS NEW COURSE

Alberni’s Own Timber King Alberni Valley News ORT A LBER N I - A locally born and raised construction entrepreneu r has been chosen to be featured on a national television reality show. Luke Koning, owner of Koning Construction, feels the opportunity will be a chance to showcase the west coast and what is offered in custom home building. Koning started his business almost five years ago in Nanaimo, where he and his wife, Jaclyn, also from Port Alberni, now live. While he was working in the trade, he took some time to complete fire fighter training, but often took on smaller jobs on the side. “That led to new people ca l l i ng for houses a nd it took off from there,� Koning said. W h e n a p re v i o u s c u stomer recently purchased a log home plan from Pioneer Log Homes in Williams Lake, Koning and his crew were asked to take on the construction. Pioneer Log Homes a l so h a s it s ow n HGT V prog ra m, T i mb er K ings, which follows the ca reers a nd beh i nd-thescenes work of the company.

P

It has become renowned for its unique log homes and the house is one of Kon i ng’s most challenging projects to date. “They build some of the w i ldest log homes i n the world,� Koning said. “They are really detailed and more elaborate than the average log home.� He said working with such ex pensive logs, a mou nting to up to $1,000 each, takes a lot of foresight and planning. “We do a lot of planning dow n the road before we start anything,� he said. “ We sp end a lot of t i me planning the electrical and plu mbi ng accu rately because you can’t just drill through two storeys. I am thinking out of the box all the time.� The filming of the show, done by a crew of six, took place while the logs were being assembled after Koning did the excavation and completed the foundation and basement. He and his employees were on site to help with seismic details, but much of the program will focus on the log package being built in the yard and set up in Nanoose.

17

“We la id dow n the roof a nd t he house shou ld be finished by the end of summer,� he said. T he multi-million-dolla r project is a t h reestory, 6,300-squa re foot cu stom log home w it h a 1,600-square foot curved deck and outdoor carvings of wildlife, including salmon and bears. He said the experience has helped with his continual lea r n i ng. “T he bu i ld i ng code is a lways cha ng i ng and evolving so I am always ge t t i n g m ore e d u c at ion and staying on the cutting edge.� He said there has been a lot of positive feedback on the home’s prog ress a nd hopes the exposure will help the industry on the Island. Koning credits much of his success to his hometown. “The small town word-ofmouth really helps,� he said. “It all started with referrals from friends and family in Port Alberni and escalated from there. I never thought I would be doing log homes but I have been talking with Pioneer for future projects.� Watch for t he epi sode, wh ich w i l l be the season finale, to air in March.

UCLUELET ERIN MACDONALD

A

fter a year of change and restructuring, the Ucluelet Cha mber of Commerce is ready to get back to business in 2017, and have hired Erin MacDonald to guide the organization as its new General Manager. M acD on a ld w i l l b e relocating to the west coast from Nanaimo, where she previously led the team at 460 Communications, a full-serv ice creat ive agency that worked with clients across Vancouver Isla nd. Uti l izi ng her diverse background in strategic communications, marketing, event planning, community

engagement and govern ment relations, MacDonald is working with the board of directors to chart a new course that better supports local business in the community. In previous years, the chamber has been tasked with managing Visitor Services in Ucluelet, which diverted attention away from their primary focus – supporting the membership. Now that this responsibility has been assumed by Tourism Ucluelet, the chamber looks forward to reconnecting with busi ness ow ners i n the community to establish a new working relationship. Moving forward, the chamber will be seeking new ways to deliver value to members and i mprove com mu n ity relations. To get a better sense of the issues that are important to chamber members and the community, MacDonald has planned a series of Business Walks

to gather information a b o u t t h e c h a l l e nges and opportunities impacting business g ro w t h i n Uc lu e l e t. The chamber will also be developing a survey to help identify areas where they can assist members with professional development. As the Ucluelet Chamber gets ready to celebrate its 70th anniversary this year, the board is optimistic that with a refreshed vision and sense of purpose, they are headed in the right direction. The Ucluelet Chamb e r B o a rd o f D i re ctors for 2017 includes: Dian McCreary, Ursula B a n ke , M a r i ly n McEwen, Laurie Gehrke, Suzanne Ryles and Bernie Herbert. Erin MacDonald is the General Manager for the Ucluelet Chamber of Commerce. She can be reached at 250-7264641 or chamberoffice@ uclueletinfo.com.

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18

MARCH 2017

SMART GROWTH IS THE KEY TO SUCCESS Joining a Master Mind group and hiring a business coach helps young business man succeed

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A N A I M O – M i ke D e Ciantis always knew he wanted to have his own automotive repa i r shop a nd business. It took patience, a few missteps, good advice from mentors and a lot of support from his family. Today the father of three, a four-year-old, twoyear-old and newborn, owns his own building and shop, and has created a very specialized niche market with well-earned success. Starting work fresh out of high school at the Mazda dealership in Nanaimo, De Ciantis built his skill set as an automotive technician while fostering the germ of a business idea and a customer service philosophy. Ten years later, he took that idea, hired service advisor, Davina Neave, a fellow employee from Mazda, downsized his home, moved into his wife’s parents’ house and started a mobile used-vehicle safety inspection service. “It didn’t take me long to realize that though it was a good idea, logistically it was labour intensive and had a few pitfalls -- like where to set up. Used cars, in many cases, are left sitting in odd places like steep hills. Without a hoist it can be challenging and unsafe to get a good look at them.� The other reality was how much money it was going to take to set up this type of business and what the business needed to make it profitable. De Ciantis realized it was more than what people wanted to pay so he changed tack. He’d already developed a sound following of happy clients because he’s good at what he does. It attracted attention and a following. Now all he needed was a place to do his work. “I found one bay for rent behind a dealership, renovated it, added a hoist and worked out of it for

The newly renovated shop has space for several bays and storage for inventory CREDIT:SUPERTECH DIESEL TRUCK SPECIALISTS

“It didn’t take me long to realize that though it was a good idea, logistically it was labour intensive and had a few pitfalls.� MIKE DE CIANTIS OWNER, SUPERTECH DIESEL TRUCK SPECIALISTS

                   

   

 

       

Supertech gradually outgrew its building until owner De Ciantis bought and renovated a building on Boban Road CREDIT:SUPERTECH DIESEL TRUCK SPECIALISTS

Knowing your business matters. Speak to your local Commercial Insurance Specialist today.

Bill Forbes 604.294.2337 bill.forbes@federated.ca www.federated.ca

 

 

Big or small we’re open for your business.


19

MARCH 2017

Mike De Ciantis (right) is proud of the talented mechanical technicians he has as part of his team CREDIT:SUPERTECH DIESEL TRUCK SPECIALISTS

one and a half years and founded Supertech. When that got too small, the same owner rented me the adjoining two bays and I hired Dane Frazier as shop foreman.” But as his business continued to grow it wasn’t long before De Ciantis outgrew the two bays. W hen he heard that another neig hbou r wa s leav i ng two

additional bays open to Supertech rented them as well. “It was never about where I was going to get my next client. There is demand for light diesel engine repair, especially with trucks towing trailers, campers and fish boats. What I knew I needed, as we got bigger, was good management skills. I sought out every

bit of training I could on managing and operating an automotive shop, went on forums, and looked for industry specific education. I also hired a business coach and joined a Master Mind Group.” As his business knowledge grew, so did the business and De Ciantis started looking for a larger facility. Last year the

company purchased and renovated a building on Boban Road. It has eight bays, storage space for vehicles, large staff room, and office space. “Without the support of the Master Mind group I would not have thought it possible to purchase the building,” he said. “I’ve learned to work to my

strengths. And find people that make up for my weaknesses. I’m a bit of an introvert. Davina is great with the customers and Dane is incredibly good at his job. People with those talents are key to the success of this business. I want to keep them around and happy. Today they are both minority shareholders in Supertech Diesel Truck Specialists.” He added that the toughest part of owning and operating his own business has been learning how to be profitable. He said that, being a part of the Master Mind group has been invaluable. “After some key calls the group guided me through the purchase of the building and growth, encouraging me with the advice that I don’t have to do it all at once, that I can do things as I can afford them.” He said this year the focus was on building out the shop and his inventory. Next year it will be the parking lot and storage area. Through it all, however, De Ciantis said that his number one support system has been his wife. She’s believed in him and encouraged him since high school and still has his back as he balances work and home life and business success. Supertech Diesel is at 4319 Boban Road in Nanaimo www.supertechonline.ca

With the new building Supertech also enjoyed a new administration area and reception room.

Dane Frazier and Davina Neave are now minority shareholders with De Ciantis

CREDIT:SUPERTECH DIESEL TRUCK SPECIALISTS

CREDIT:SUPERTECH DIESEL TRUCK SPECIALISTS


COWICHAN VALLEY

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MARCH 2017

COWICHAN VALLEY LEVERAGES FUNDING FOR ECONOMIC DEVELOPMENT STRATEGIES

T COWICHAN VALLEY SONJA NAGEL

w o C o w i c h a n Va l l e y organizations recently received funding to support econom ic development st rateg ies: E conom ic Development Cowichan and the Downtown Duncan Business Improvement Society. Economic Development Cowichan received $10,000 from Island Coastal Economic Trust (ICET) to develop a tech strategy for the region, which will outline the competitive advantages to locating to the Cowichan Valley. T he Valley is already home to severa l d ig ita l a n i mation

S. McInnes & Associates Ltd.

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Outcomes of this project will ensure downtown Duncan continues to offer outstanding shopping and services

companies and software developers within the tech industry. The project funded by ICET will help the region plan for and accelerate growth in this sector. Amy Melmock, Ma nager of Econom ic Development Cowichan, said the strategy will investigate whether the Valley has all the infrastructure in place to further develop the high-tech industry. “With a strong fibre network in place, and designers, software developers, game creators and digital animators already gaining a foothold here, this study

couldn’t be more timely,” said Melmock. T h e C ow i c h a n Va l l e y h a s many competitive advantages that tech companies are looking for, including the lifestyle that the Valley offers. As well, the cost of living is competitive and employees are still close to major centres like Vancouver, Victoria and Nanaimo. T he Dow ntow n Du nca n I mprovement A re a So ciet y (DDBIA) received $10,000 from the BC Rural Dividend Fund to develop a long-term plan aimed at improving business and economic opportunities. DDBIA President Judy Stafford states, “We a re excited about this funding opportunity as it will build on our current successes. We are looking at a longer-term vision, strengthen i ng ex isti ng pa rtnersh ips a nd creat i ng new ones t h at will benefit landlords, business owners, restaurants, and professional services.” Outcomes of this project will e n s u r e d o w n to w n D u n c a n continues to offer outstanding shopping and services for Cowichan residents, as well as a vibrant and attractive destination for visitors. Part of the funds will help leverage partnerships with the City of Duncan, Economic Development Cowichan,

the Duncan Cowichan Chamber of Commerce and Community Futures Cowichan. Je a n C a r d i n o , M a r k e t i n g Chair of the DDBIA and owner of Cardino’s Shoes comments, “T hose of us who own businesses a nd work dow ntow n k now the volu me of v isitors and locals who come to Duncan to eat, shop and play. People are always impressed with our small but mighty downtown, so any investment in our economic development is a good thing.” ■■■ The Duncan Cowichan Chamber of Commerce had a busy February hosting several networking and professional development events. Welcome new members: Vancouver Island Childcare and More, Rotary Club of Duncan Daybreak, Island Gem and Bead Supply, Russell Farms and Garden Market, The Loft Salon, Equipoise Bodyworks, Westview Power Ltd, Hillcrest Farm Bed and Breakfast, and the Lion Rampant Scottish Pub and Liquor Store. Sonja Nagel is Executive Director of the Duncan Cowichan Chamber of Commerce. She can be reached at manager@ duncancc.bc.ca or 250-748-1111

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COMOX VALLEY

MARCH 2017

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Winterfest A Big Hit For Comox Valley Visitors, Businesses Annual Event Featured Concerts, Events And An Influx Of Tourists From Across The Island BY MARK MACDONALD BUSINESS EXAMINER

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OMOX VALLEY – “Anything you want”, the hit tune brilliantly played by the Roy Orbison Tribute band to a full house at Sid Williams T heatre at 2017 Wi nterFest, pretty much summed up the entire two-week Comox Valley festival in January. There was literally something for everyone at the event, which saw 5,500 people attend concerts and events and the Fun Zone, w ith over 400 people booking Ski and Stay packages at Mount Washington Alpine Resort and Comox Valley accom modations, a nd over 45 apres ski events. The Vancouver Island Visitor Centre saw a 16 per cent increase in true visitor parties. It was the latest success story of t h e m a d e-i n-t h e-Va l l e y event, started three years ago to fill empty hotel/motel beds due to a lack of snow on Mount Washington. “The Lonely” was the title of the Roy Orbison tribute concert, a nd lead voca l ist Mike Demers delivered a powerful, spot-on facsimile of Orbison, who la nded 2 2 songs on the Billboard Top 40 from 196064, and added more hits in a late career comeback. T h e a u d i e n c e s wo on e d to “Only The Lonely”, “Crying”, “Dream Baby”, “You Got It”, and his last number prior to the encore, the iconic “Pretty Woman”. Demers also delivered on “Blue Bayou”, an Orbison tune that also became a big hit for Linda Ronstadt. Demers’ band was exceptional, with Jackie-Boy Weyler from the Comox Valley wowing the audience with his tinkling of the ivories. Chris Lloyd on lead guitar and Stefan Bozenich on bass were equally outstanding. The Lonely also offered some back g rou nd i nto O rbi son’s rat her mel a ncholy l i fe, expressed through lyrics about crying and leaving loves. The

number of hits in such a short period of ti me was a tribute to his exceptional talent and sensitiv ity, wh ich obv iously resonated w ith aud iences everywhere. Other concerts were spread out across the Comox Valley each week, ensu ring many venues shared in the influx of visitors. T hat was the i ntent of a Memorandum of Understandi ng b etween t he Dow ntow n Courtenay Business Improvem e nt A s s o ci at i o n ( D C B I A ) and Comox Valley Economic Development and Tourism, which resulted in the formation of a DCBIA- led WinterFest Steering Committee, to further develop and enhance the event, now in its fourth year. “With new ownership and investment occurring at Mount Washington Alpine Resort, one of the founding partners in the festival, the Resort invested more marketing resources to compliment the Destination BC Cooperative funds and Municipal Regional District Tax funding brought together and leveraged by the Comox Valley Economic Development Society (CVEDS), allowing the region to undertake the largest winter season marketing campaign in its history,” states John Watson of CVEDS. New featu res i ncluded a Wi nterFest Lau nch event i n Victoria with numerous festival partners at Uptown Mall in recognition of the significant number of skier visits that originate from that market, as well as a new 6th Street Rail Jam event on the opening weekend.  The addition off over 45 new après ski events were activated for the two weeks of the Festival, with the majority held in downtown Courtenay increased visitation downtown. “We wanted downtown to be a hot bed of things to do for skiers, visitors and locals alike in January,” said Deana Simkin, owner of Billy D’s Pub and Bistro and a DCBIA Director.

“Every night of the Festival, there were numerous live performances happening, for every ty p e of ta ste be it Comedy, Rock, Disco, Pop, Blues, Karaoke and even a hypnotist show,” said Simkin, adding, “We’ve never had a line-up this robust in downtown Courtenay, and many of them were free!” T he après sk i  host venues s h o w c a s e t h e ra n ge o f e ngaged business in downtown Cou rtenay i nclud i ng Ga mes

a n d G r o u n d s , G l a d s t o n e ’s Brew i ng Co, Cor nerstone Café, The Noodle Joint, Union Street Grill, Billy D’s Pub and Bistro, Mudsharks Café, Sid Williams Theatre, Avalanche Bar and Grill, and Hitec Screen Printing/Brazen. The WinterFest Fun Zone returned to downtown Courten ay, 5 t h St reet a nd E ng l a nd Avenue again with free outdoor skating and 24 daily special events, live performances,

competitions, movie nights, snow play area, and more. As in the past, participating hotels offered 50 per cent off Ski with Stays, in collaboration with Mount Washington A lpi n e R e sor t a nd C V E DS. That included the Old House Hotel and Spa, Best Western the Westerly Hotel, Crown Isle Resort and Golf Community, the Holiday Inn Express and Suites, Travelodge Courtenay and the Anco Inn.

2017

Date April 20st 6pm

Mike Demers, centre, was lead vocalist for The Lonely, a sold-out Roy Orbison Tribute concert in Courtenay


22

MARCH 2017

DEMENTIA CARE FACILITY ONE OF MOST ADVANCED IN CANADA “Unlike a traditional, Eden Gardens Will Provide a Centre For Training Dementia ‘Best Practices’ For All of Canada

institutional environment, Eden Gardens provides a home-like and safe environment.”

N

A N A I MO - W it h t he number of cases of Dementia continuing to rise in our aging population, it is one of the greatest challenges facing health care today. Nanaimo Travellers Lodge Society (NTLS), a non-profit organization and registered charity, is building and operating one of the most advanced, dedicated dementia care facilities in all of Canada. Opening April 2017, the modern, purposefully-designed building is crucial to Central Vancouver Island communities needing to accommodate this rising number of people living with dementia. Named “Eden Gardens”, the new home will grow NTLS’ residential capacity from 90 to 130 beds, and improve their day programs for non-residents. “Day programs are for Elders that do not require long-term care,” said Robert Grose, fundraising chairman. “Staff work with caregivers to provide respite and assistance in caring for their loved ones.” Eden Gardens will also provide a

ROBERT GROSE FUNDRAISING CHAIRMAN, NANAIMO TRAVELLERS LODGE SOCIETY

centre for training dementia ‘best practices’ for all of Canada, centering on the Eden Alternative® care approach which is dedicated to creating quality of life for Elders and their care partners. The building project is financed through a mortgage with BC Housing with Island Health Authority providing $11.8 million in annual operating funds, as well as, partially subsidizing patient care costs. The doors will open to individuals with dementia based on their care needs, not their income level. “All Elders who live at Eden Gardens will pay for part of their care services,” Grose explained. “The amount each Elder pays is determined by the Ministry of Health based on annual income from their Income Tax Assessment.” Construction of Eden Gardens has provided a significant boost

Greg Willmon of Budget Car & Truck Rentals and Barrie Rogers representing the Rogers Foundation visit the building site with Robert Grose, NTLS board member, after pledging $100,000 over five years to Eden Gardens CREDIT: JOSEPH WITTKOFSKI

SEE TRAVELLERS LODGE | PAGE 23

Congratulations Nanaimo Travellers Lodge Proud to Support You www.bobwallcontracting.com (250)756-2707

Mad Hatter’s Tea Party celebration brings out an abundance of fine china, teapots and unique Elder designed hats CREDIT: JOSEPH WITTKOFSKI

Congratulations to R.W. Wall Contracting team on construction of this state of the art Dementia Care Facility, Eden Gardens! Abba Floorcoverings is proud to be a part of team on this significant project. www.abbafloorcoverings.ca 250-758-5588 --- #10 4376 Boban Dr. Nanaimo BC


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MARCH 2017

Eden Gardens includes 12 neighbourhoods each with 11 private bedrooms, washroom and shower, a common kitchen, dining room and lounges CREDIT:JOSEPH WITTKOFSKI

TRAVELLERS LODGE CONTINUED FROM PAGE 22

Annie enjoying the Mad Hatter celebration CREDIT: JOSEPH WITTKOFSKI

to the Nanaimo area economy throughout the planning and construction phase from job creation to the purchase and use of local building materials. The project which has spanned several years has been under the leadership of General Contractor, R.W. (Bob) Wall Ltd. It has also seen the hiring of 45 additional staff for both permanent and casual positions to assist the over 40 per cent increase in the number of Elders living at Eden Gardens. “Unlike a traditional, institutiona l env i ron ment, Eden Gardens provides a home-like and safe environment that is purposely designed to combat the three hardships of dementia–loneliness, boredom and helplessness.” The physical environment, organizational structure, and care practices are all centered on providing a stimulating environment for the Elders and the people who work with them. Relationships

with plants, animals, children and staff help feed the Elders spi rits. With l i fe-en rich i ng programs and activities, Elders maintain an active and engaged lifestyle that delays physical and mental decline, and provides an enhanced quality of life. Eden Alternative philosophy of care cultivates a sense of normalcy while optimizing functional independence through all stages of memory loss. In this Registered Eden Alternative Home, Elders will live with dignity and freedom in a social, safe and dementia friendly environment. “To help our Elders remain independent and actively engaged in community life, each receives a tailored Care Plan that focuses on physical and emotional health, nutrition, and medication management. All Eden Gardens staff members have specialized training to provide Elders with the assistance and support their special needs require.” SEE TRAVELLERS LODGE | PAGE 24

“We’ll be there today!” Congratulations on the completion of the Eden Gardens project! Proud to be a part of this state of the art care facility serving the residents of our Community Congratulations to the new Nanaimo Travellers Lodge - Eden Gardens iamillwork.ca • 250 753 3327 • info@iammillwork.ca

250.758.8464

www.denmarelectric.com


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MARCH 2017

The Eden Alternative® care concept is dedicated to creating quality of life for Elders and their care partners. CREDIT: JOSEPH WITTKOFSKI

TRAVELLERS LODGE CONTINUED FROM PAGE 23

As the most effective practices, for those with dementia, begins with their living environment, the new home has been designed with input from professionals, staff, family members and even Elders to incorporate their ideas to meet care needs. Lighting, colour and contrast have been carefully selected to create a nurturing space. Common areas focus on meaningful and individualized engagement and connections within the new living environment.

“The Eden Alternative design of smaller neighbourhoods will set the standard for dementia care in Nanaimo and other Canadian communities going forward. To attain this level of person-centered care in this purposefully-designed building requires funds beyond what Island Health provides. Eden Gardens with 130 beds will make an impact in the number of dedicated dementia beds needed for Nanaimo and Central Vancouver Island. “Donations are needed as NTLS strives to improve the lives of people (and their families) living

Don and Harmony, Eden Garden’s resident cat CREDIT: JOSEPH WITTKOFSKI

Resident Arlene enjoys sharing her painting projects with the younger generation CREDIT: JOSEPH WITTKOFSKI

with dementia in our community,” Grose emphasized. Eden Gardens compassionate dementia care home has already received great support from the community, Grose added. “We send a very special thanks to the many local organizations

that have rallied for Eden Gardens’ success. Support and donations have also been received through several local Rotary Clubs, and the original founders the Associated Commercial Travellers (ACT). Past and present Board members of NTLS have provided countless hours of service to the existing Lodge and this building project. Special thanks to Bob Wall and Donna Hais, of R.W. (Bob) Wall Ltd., our general contractors who have been dedicated for so many years, even before we got off the ground, and who have delivered this project on time and on budget. We also thank the trades and sub-contractors who have done an amazing job for us at the site and to the very special work of Jim Morris, Owner’s Agent, who has tirelessly guided the NTLS Board, administration, staff, and families through the process of the build.” Grose also said that it’s a hats off to staff members who have volunteered time to serve on building project committees and ensured we got it right, as well as to Ken Bibby, Eden Gardens Administrator and Business Manager, who

Proudly Serving Vancouver Island for over 25 Years

Interior & Exterior ResidenƟal - Commercial - Industrial Proud to Support the new Nanaimo Travellers Lodge - Eden Gardens Project (250) 390-3035 | Nanaimo, BC | lantzvil@shaw.ca

has put an incredible amount of time and work into the steering of the project, keeping it on course. Having received just over $1.25 million Nanaimo Travellers Lodge Society is getting closer to achieving its substantial goal of $2 million dollars for the capital building campaign. NTLS continues to seek financial support from local businesses, foundations, and citizens with many donation recognition opportunities available. For a donation of $2500, donors may adopt one of 28 specially crafted wooden benches that will be positioned throughout the beautiful courtyards and entrance to Eden Gardens. Tributes to a loved one will be memorialized with a beautiful plaque. Several families have already reserved their benches but NTLS is looking for additional benefactors. A $5,000 donation will give donors recognition with an individual plaque in one of the 12 neighbourhood kitchens/dining rooms where Elders will enjoy refreshing their cooking skills as wel l as d i n i ng w ith thei r neighbours. I n add it ion, a don at ion of $10,000 to the “Enhance a Room” campaign will be recognized with an individual plaque placed at the room entrance. Each Elder’s room has a private bathroom and shower, and the bedroom features floor-to-ceiling windows with a window seat, a comfortable bed, linens and pillow, a night table, chair and wardrobe, and a wall-mounted television. Many of these and other opportunities are still available. All donations are tax deductible. Donations have a direct impact on an Elder’s life at Eden Gardens. All donations of any size are welcomed. To make your pledge, please call Sandy Parise at 250-760-2646 or visit their website at www.nanaimotravellerslodge.com.


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MARCH 2017

Leveling The Ground In Business And Trade Recent Business Excellence Award Winner Sees Steady Growth as a Fair Trade Organization

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ICTORIA - At the recent Vancouver Island Business Excellence Awards, Level Ground Trading Company’s acceptance speech given by Grant Kratofil for the Business of the Year Award was gracious, heartfelt and inspiring. In it he shared a business model and corporate culture that is successful at all levels, from the ground up. “We have one goal, to alleviate poverty through trade,” said Stacey Toews, co-founder and communication catalyst. “As a young man, traveling and living in different places around the world, I saw agricultural and business practices that, I felt, encouraged impoverishment and an oppositional mentality. I asked who is being harmed and how can we respond thoughtfully and compassionately to those most marginalized in global trade?” The result was four families joining together, twenty years ago, to create a Fair Trade company going well beyond selling fair trade products. Level Ground trades in 10 countries, sourcing products like coffee, tea, heirloom rice, spices and dried fruit, grown by small-scale farmers who, in many cases, own small one to three acre plots of

“We pay the farmer first and we pay them fairly. They are treated as equals and with dignity.” STACEY TOEWS CO-FOUNDER, LEVEL GROUND TRADING

land and have worked the same land for generations. “Small scale farmers have the potential to grow something that could provide them dignified, day-to-day income. We pay the farmer first and we pay them fairly. They are treated as equals and with dignity.” Toews emphasized that Level Ground looks at fairness and equality at every level within its organization and follows nine key principles of a Fair Trade Organization as laid out by the Fair Trade Federation. “Everything with our name on it is sourced under these principles. These are all worthy principles that, when put together, make a company ethical and fair and continually look for ways to

Hugo Ciro, Laurie Klassen and Stacey Toews have created a successful business model that honours small scale farmers CREDIT:LEVEL GROUND TRADING

improve.” Part of the owners’ desire to see consistent improvement can be seen not just at the farm level, but also at the company’s home in Victoria. The entire operation has been ‘zero to landfill’ for 13 years. It has a ‘zero to landfill’ policy for the office and its roasting facility. Staff also buy into the philosophy, getting paid to bike or carpool or bus to work, and are encouraged to bring recyclables that are beyond the curbside program to work.

“Our everyday choices have the potential to move things in a certain direction. Any purchase we make is supporting the business model that brought us that product. We’re supporting transparency, thoughtfulness and integrity through our supply chain so that we can create a product that fosters the possibility for positive change.” He added that being recognized with the business award demonstrates the success of Level Ground’s business model; so

Laurie Klassen one of Level Grounds owners visits the company’s farmer friends around the world CREDIT:LEVEL GROUND TRADING

does the steady growth the company has seen. In 2017 they’ll be opening a brand new 20,000 square foot, $4.5 million dollar facility that will house a production facility, offices, store, café and slow bar. Level Ground Trading Company is at Unit B-1970 Keating Cross Road in Victoria www.levelground.com


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MARCH 2017

Dodd’s Campbell River Store Ready For Official Grand Opening Dodd’s Furniture & Mattress Has Been Serving Vancouver Island Since 1977 BY DAVID HOLMES

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AMPBELL RIVER – The sig ns a re out, t he upgrading is now complete and Dodd’s Furniture & Mattress’ newest store has become fully operational. While Dodd’s Furniture actually opened its Campbell River store last September the facility in its original layout wasn’t ideally suited to the Dodd’s business model and its distinctive line up of quality furniture and mattresses. But with the completion of the ongoing renovation project the operation is now ready to take its place as the company’s newest retail outlet. “It’s certainly the case that 2017 is a significant year for Dodd’s Furniture. Not only have we officially opened our newest location in Campbell River, it’s also the company’s 40th anniversary, so it’s a great year for us on many different levels,” explained Jude Brown, Dodd’s Marketing and Public Relations Manager. Despite having successfully served local clients since last fall, the official grand opening of the 16,000 square foot Campbell River store will be taking place in April. The event will mark a major milestone for the iconic furniture retailer which has been serving its Vancouver Island customers since 1977. Founded by legendary entrepreneur Gordy Dodd, who has become something of a regional celebrity thanks in large part to his distinctive and whimsical television commercials, Dodd’s Furniture & Mattress currently has three Vancouver Island outlets, its main 35,000 square foot store in Victoria, a 25,000 square foot store in Nanaimo (opened in 2011) and now in Campbell River. “The location we’ve chosen had been operating for many years as a Sears store so local customers will be very familiar with the site. But as Sears carried appliances and other products that we don’t, the layout, its warehouse

Dodd’s Furniture & Mattress Campbell River store has been renovated and is ready for its grand opening

“It was very clear that Dodd’s had some positive brand recognition in the area.” JUDE BROWN MARKETING & PUBLIC RELATIONS MANAGER, DODD’S FURNITURE & MATTRESS

and loading bays were not ideal for our products – which are of course furniture and mattresses. There was some redesign and reconstruction needed to make the operation Dodd’s friendly,” Brown stated. Long before deciding to open a Campbell River branch Gordy Dodd and his son Love Dodd (who is the current company President) made trips across the region to weigh the benefits and challenges

Home furnishings is the company’s main focus, selling a wide variety of products from leading manufacturers

of launching a North Island venture. The father and son found, to no real surprise, that wherever they went they were both recognized and welcomed. That positive reinforcement encouraged the pair to make the corporate commitment to the area. “Love and Gordy went on several fact finding trips to the area. They found that any time they were to stop at a coffee shop people would immediately come up to Gordy to say they loved his commercials and would inquire about when a Dodd’s outlet would be coming to the area. This was enhanced by a related Social Media buzz that set the rumor mill turning even more. It was very clear that Dodd’s had some positive brand recognition in the area which all helped in making the decision to open the local store,” he said. The former Sears store required extensive renovations to make it more compatible w ith the Dodd’s business model. While the warehouse and sales floors had to be revamped the one thing that hasn’t really changed is the staff – with virtually all of the former Sears team being retained to continue operation under the store’s new ownership. By retaining the experienced local staff the same people will continue to serve the clients they’ve successfully worked with for many years. With a local staff count of about a dozen, the Campbell River store will see the total Dodd’s staff numbers pushed over the 70 mark across Vancouver Island. The new store is ideally placed to service not only the Campbell

Love Dodd was a winner of the 2015 Top 20 Under 40 Awards, an acknowledgement of his skills as a businessman River market, but also the Comox Valley and the North Island, with a fleet of delivery trucks on hand to deliver products across the region. “While Campbell River is a brand new store we’re actually treating its grand opening as very much a re-opening of the entire group. Despite being around for more than 40 years we still have people who come into our Victoria store and say it’s their first visit. It’s exciting to be serving new customers all the time and of course to be serving again our long list of past customers,” Brown said. W hile Dodd’s was founded carrying value priced lines of

furniture, the 21st Century edition of the chain is much higher end, reflecting the changing needs and market demands that have seen the group grow and expand over the past four decades. “Much of our product is Canadian made and of very high quality. The quality of the furniture we sell has gone up over the years and that’s what people know us for today. Our products are the equal of any retailer out there, and the new store will allow us to bring those products to an even wider audience,” he said. To learn more please visit the company’s website at: www. doddsfurniture.com


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MARCH 2017

TIN WIS CELEBRATES 25 YEARS Celebrations for its quarter century anniversary coincide with Tla-o-qui-aht First Nation Days

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OFINO - Tucked at the east side of McKenzie Beach on Vancouver Island’s stunning West Coast sits the award winning Best Western Tin Wis Resort. Located just north of Pacific Rim National Park and three kilometres east of Tofino, it is a popular destination for international travelers and is a business success story. Owned by the Tla-o-qui-aht First Nation, Tin Wis is located on the band’s traditional lands. The name means ‘calm waters’. It was an area historically used as a safe water beach for indigenous whale hunters who sought sheltered calm waters during the West Coast’s legendary storms. “Every room has an ocean view,” said John Robertson, general manager, “as well as walk-out patios or a balcony.” Originally a residential First Nations school for approximately 150 students, it was converted to a hostel and campground in 1981. In 1992, the Tin Wis Resort Lodge Corporation was formed and over the next two years the Tla-o-qui-aht replaced the original school buildings. The first

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Best Western Tin Wis Resort is located north of Pacific Rim National Park on the West Coast of Vancouver Island CREDIT:BEST WESTERN TIN WIS RESORT

phase of the new Tin Wis Resort was completed and opened in 1994 with a 55-room hotel. The resulting number of guests exceeded expectations, and soon after an additional 30 rooms were added while the school’s gymnasium was converted to a conference hall after the resort opened and is still in use today. Since 1994 Tin Wis has carried the Best Western name. “It’s a unique brand, being non-profit and member-led by 4000 plus properties worldwide,” Robertson explained. “The name provides fantastic positioning and brand identity for Tin Wis in today’s increasingly complex and competitive on-line reservation and marketing world. It is a great resource for providing direction in just about every area of hotel management and operations.” He added that with the Best Western brand, Tin Wis is part of a network of independently owned properties that allow members to showcase some of their unique characteristics. This year marks the 25th anniversary of the resort and its plans for a

Owned by the Tla-o-qui-aht First Nation, Tin Wis is located on stunning MacKenzie Beach CREDIT: BEST WESTERN TIN WIS RESORT

celebration will be part of the local Tla-o-qui-aht First Nation Days. “The event is a week long list of fa m ily, cu ltu re a nd community events throughout the

Tla-o-qui-aht Traditional territory at the beginning of August. Last year Prime Minister Justin Trudeau was in Tofino and participated in the parade. Tin Wis will

host one full day of activities at the resort with plans to culminate in a gala dinner event and celebration SEE TIN WIS | PAGE 29

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MARCH 2017

Irwin Frank is lead cook and has worked at the resort from its founding CREDIT: BEST WESTERN TIN WIS RESORT

Two-thirds of the resort’s staff are First Nations with the majority being Tla-o-qui-aht. CREDIT:BEST WESTERN TIN WIS RESORT

TIN WIS CONTINUED FROM PAGE 28

First Nations art is displayed throughout the resort giving guests a sense of the culture and art of the native peoples CREDIT: BEST WESTERN TIN WIS RESORT

of the past 25 years. The gala will welcome back and recognize many of the individuals involved in the development and operation of the resort.� With the largest meeting/conference space in the Tofino/Ucluelet region and able to accommodate over 200 for hosting meetings, weddings, town events or dinners, The House of Wickaninnish Conference Centre also plays host to numerous Tla-o-qui-aht ‘community’ gatherings. “Cultural nights include dancing and singing and are regular weekly occurrences through most of the year. It has also hosted a number of large Potlatches, celebrations and family events over the years.� Two smaller meeting rooms, the Muu-chin-ink and the Auht-Liyu, provide space for up to four break out rooms in addition to the main

conference hall. But the resort isn’t important to the Tla-o-qui-aht First Nation just as a business and gathering place, it also provides employment. “We take a pro-active approach to recruiting and retaining First Nations staff,� Robertson pointed out. “About two-thirds of our staff are First Nations, and the majority are Tla-o-qui-aht.� Although Tofino has an ongoing challenge with lack of affordable housing, Robertson said that Tin Wis has on-site accommodation for approximately 25 staff members. “We consider our staff accommodation to be among the best in the Tofino area.� Although the hospitality industry can have a high staff turnover, Tin Wis does lay claim to one employee who has worked almost continuously at the resort since it first opened, Lead Cook, Irwin Frank, who now has a daughter working as an employee at the resort as well. It’s not hard to understand the appeal of working at the resort. There is the stunning location, but in addition, there are also the training resources the resort can access through the Best Western University for both those staring their working careers and those looking to advance in the industry. “Best Western has excellent hospitality training resources for all staff right up to the university course and professional hospitality designation levels.� T he resort is committed to sustainability at all levels, from SEE TIN WIS | PAGE 30

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This year marks the 25th anniversary of the resort CREDIT: BEST WESTERN TIN WIS RESORT

People from around the world come to the West Coast to experience storm season CREDIT: BEST WESTERN TIN WIS RESORT

TIN WIS CONTINUED FROM PAGE 29

staffing to the numerous initiatives that earned it a ‘Green Key’ Certified Hotel designation. “We are constantly striving to improve our environmental performance, through energy conservation, recycling, electric car charging stations, water conservation and more.” Tin Wis has evolved over the years, not only as a year-round resort, but also as a success story. “Our peak season extends from the May long weekend, almost through to Thanksgiving, when we are sold out most nights. In 2016, our year-round occupancy inched over 80 per cent for the first time, an extremely high benchmark for Canadian destination hotels and resorts.” Robertson added that the resort’s

market is over 95 per cent leisure travelers. “In the peak season, guests come from just about every part of the globe, while our visitors in the seven off-season months are largely from BC and the Pacific Northwest. Tin Wis has positioned itself as a ‘value-priced’ alternative amongst the area beachfront resorts. We continue to offer great rates under $150 per night for much of the winter months. In peak summer months with 100 per cent occupancy, the rate can climb to over $400 per night.” The resort has responded to its growing popularity with ongoing renovations and additions. Hot tubs and a fitness centre were added and overlook the beach and an expansion to the Beachfront Bistro Restaurant opened up a large outdoor deck and barbecue area increasing the seating capacity to almost 200.

Every suite boasts a view of the Pacific Ocean CREDIT: BEST WESTERN TIN WIS RESORT

“The guest’s rooms have undergone a number of renovations since first opening as well, with the next major renovation scheduled for 2018. We are taking steps to move up to Best Western Plus standard in 2017 with subsequent upgrades to the convention centre, the hot tub area and adjoining outside deck.” Late last summer the resort opened a new seasonal food outlet on the beach. Called the Snack Shack, it features barbecue items like bison and halibut burgers, smokies, homemade potato chips and other light menu items. A stay at the Tin Wis, however, offers more than your standard hotel offerings. With its historical

Proud partner of Best Western Tin Wis Resort

significance as a First Nations centre it also exposes travelers to the Tla-o-qui-aht First Nation culture and its past as a whaling nation. “In terms of showing our nationality to visitors from around the world, we display our First Nations art around the resort so that when guests visit they have a sense of the culture,” said Chief Elmer Frank. “We strive to share our First Nations culture with the world.” The formula for success is working. Best Western Tin Wis Resort was the winner of the Business of the Year Award at the Inaugural BC Aboriginal Business Awards in 2008. Since then, it has also won the Strength in Marketing Award

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and the award for Best Cultural Business. Trip Advisor has also recognized its success with a Certificate of Excellence for several consecutive years in a row. Robertson, who joined the resort as general manager in late summer of 2016, said that his leadership role will be to ensure Tin Wis continues to be recognized as a leading player in Canadian Aboriginal Tourism and on Vancouver Island and as an economic success story for the Tla-o-qui-aht First Nation, from an ownership perspective and as a major employer. Best Western Tin Wis Resort is at 119 Pacific Rim Highway in Tofino


COMOX VALLEY

MARCH 2017

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MORE RENTAL APARTMENTS ARE BEING BUILT IN CAMPBELL RIVER AND THE COMOX VALLEY Construction is well underway for the new 71unit residential building known as Riverstone in Courtenay

BUILDING LINKS CLARICE COTY

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here has been a trend during the past three years to build new apartment buildings in the areas of the Comox Valley and Campbell River. As soon as the apartments are built, they are occupied very quickly. Both the Comox Valley and the Campbell River areas have extremely low vacancy rates according to the Canadian Mortgage and Housing Corporation, despite the fact that over 300 new apartments have been built during the past few years. The three projects highlighted below represent an additional 257 rental units that are expected to come into the market in 2017. We are tracking additional rental

units and estimate that there will be another 50-100 apartments created in 2017 bringing the total to over 325 new rental units in the Campbell River and Comox Valley areas. ■■■ Campbell River City council could give third reading to a proposed bylaw to rezone 1430 Island Highway South to permit a 97-unit apartment building in March. A public meeting was held February 20, and feedback will be presented to council as soon as possible. If there are no required changes to the bylaw as

a result of community feedback, the proposed bylaw will go to third reading at the next available council meeting. This rezoning is required because apartments are not a permitted use in the existing commercial five zone. The applicant is proposing to construct a five-storey apartment building that comprises 97 units and 74 parking stalls located in a parking structure beneath the building. The development also includes 48 surface parking stalls and landscaping of the front and side yards. An application for a major development permit was submitted in conjunction with this application which will be considered by Council should the subject property be rezoned. ■■■ Broadstreet Properties Ltd. is hoping to submit a development permit and rezoning application in the next month or two for a proposed residential property located on Anderton Road in Comox. The company is proposing to build an 89-unit, 4-storey building on two parcels of vacant property on Anderton Road. The project will include an enclosed pet run, community garden beds, 103 parking stalls and a small park area. The owner

held an open house in October of last year as part of its pre-application consultation and the company is planning to submit comments from the open house to the Town of Comox. Once the project is presented to council for consideration, it is expected that a public hearing date will be set. ■■■ Construction is well underway for the new 71-unit residential building known as Riverstone in Courtenay. The building is under construction and is expected to

be completed in June, 2017. The leasing of the rental apartments will likely occur in May. A building permit with a value of $7.9 million was issued for this project in October of last year. Traine Construction is the general contractor for this project. Clarice Coty is the editor of Building Links. Contact: clarice@ buildinglinks.ca or find Building Links on Facebook at www.facebook.com/BuildingLinks

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MARCH 2017

BE WRAP UP

33

2017 Vancouver Island Business Excellence Award Finalist “ConstrucƟon/Development Company of the Year”

Commercial | ResidenƟal | Industrial

Robin Li and Roy Coles Of Seamoor Marine accept the award for Technology Business of the Year - Presented by Allison Morgan of RBC

Tina Bailey and Craig Willett of Bailey Western Star Trucks received the Automotive Business of the Year Award from Oliver Sommer of Black Press

K’omoks First NaƟon AdministraƟon Building New Build

420 Fitzgerald Complete Exterior RenovaƟon

SpindriŌ Home Design-Build

Mack Laing Court Custom Home

250.339.2818 | www.lacasseconstrucƟon.ca | Courtenay, BC

PHOTO CREDIT: ITS PHOTOGRAPHY.CA

to our QF people to be named

VANCOUVER ISLAND BUSINESS OF THE YEAR! “To everyone working in the stores and behind the scenes, you are the only reason we can do what we do. Thank you.” - John Briuolo “This award reflects the hard work and dedication that our QF’ers show every day. We sincerely appreciate you!” - Ken Schley “When you put amazing people and remarkable communities together, you get quality results every time. Thanks so much for your efforts” - Noel Hayward


34

BE WRAP UP

MARCH 2017

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Ryan Tutte of Salish Sea Foods receives Aquaculture Business of the Year Award from Marilyn Hutchinson (right) of Grieg Seafoods

Locally Crafted in Comox since 1998 WIDE PLANK FLOORS, STAIRS & BUTCHER BLOCK COUNTERTOPS “Wider Planks, Longer Lengths, Solid and Engineered Flooring Made to suit your decor and finished with Saicos Hardwax Oil” 2017 WOOD PRODUCTS BUSINESS OF THE YEAR! woodlandflooring.com (250) 890-0402


BE WRAP UP

MARCH 2017

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Congratulations to Craig and the entire team at Bailey Western Star

Chuck Chandler and Dan Little of Grant Thornton LLP, Business Examiner President Mark MacDonald and BE Awards judge Derrold Norgaard

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Leon Drzewiecki, Owner/Operator NYLA Fresh Thread of Nanaimo received Retailer of the Year Award presented by Dan Dagg for Comox Valley Economic Development

The Nest Bistro of Nanaimo received the Food Establishment of the Year, presented by Oliver Sommer (right) of Black Press

2017 Business Excellence Award Winner for "Construction/Development Company of the Year"

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MARCH 2017

Nanaimo Realtor Winner Of Profession’s Top Local Honour Rob Grey The Winner Of VIREB’s 2016 Realtor of the Year Award AUTOMOTIVE . RETAIL . MULTI RESIDENTIAL . COMMERCIAL . INSTITUTIONAL . INDUSTRIAL . INFRASTRUCTURE

IWCD ACHIEVES GOLD STANDARD AS BEST MANAGED COMPANY IWCD is proud to announce that for the 4th consecutive year it has been selected as one of Canada’s Best Managed Companies, earning IWCD a Gold Standard Designation in this prestigious program. Listening. Teamwork. Accountability. These are the cornerstones on which IWCD has built its reputation upon throughout the past 31 years. By aligning these core values with day to day operations, IWCD has positioned itself as a leader in construction innovation across Vancouver Island. IWCD would like to thank its clients for their continued support and its dedicated staff for their ongoing commitment - without you, an award such as this would not be possible.

About Canada’s Best Managed Companies Canada’s Best Managed Companies continues to be the mark of excellence for Canadian owned and managed companies. Each year hundreds of entrepreneurial companies compete for this designation in a rigorous and independent evaluation process that assesses internal management skills and practices. A select number of companies such as IWCD have been awarded the Gold Standard designation as a result of having successfully demonstrated their ability to exceed the program’s strict criteria and therefore retain a Best Managed status over 3 consecutive years.

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A N A I MO – Rob G r ey, a R e a l t o r with RE/MAX of Nanaimo was the recent recipient of the 2016 Realtor of the Year Award from the Vancouver Island Real E state B oa rd ( V I R E B). The award is the highest accolade the real estate board can bestow on one of its members, and acknowledges not merely t he w i n ner’s b u si ne ss savvy, but their ongoing contribution to the communities that they serve. “Winning the award is more about what an individual has contributed to the profession and to the community than it is on individual economic performance,” Grey said. “It’s nice to have been recognized by my peers. Probably the basis for the nomination is that we’ve b een r u n n i ng t he Re al Estate Energy Efficiency Program for the last three a half years. The Program i s desig ned to educate

Rob Grey is the winner of the Vancouver Island Real Estate Board’s 2016 Realtor of the Year Award realtors about energy literacy, a knowledge that in turn is passed onto the clients.” To win the award a realtor must first be nominated by a nother V I R EB member realtor with the s u b m i s s i o n b e i n g a pproved by the V I R EB Board of Directors. At that point the name is passed

onto the award’s Selection Committee that then verifies the submission by checking with persons the nominee has done business with, investigating testi mon ia ls a nd other vetting procedures. V I R E B h a s sta ged its a n n u a l R e a l to r o f t h e Year Award for the last 10 ye a rs, w it h t h e recipients coming from the nearly 1,000 real estate sales professionals working within the real estate boa rd’s coverage a rea. Grey has been a realtor for the past 25 years, but this is the first time he has won the top regional prize. “It’s a real honour winn i ng th is awa rd, especia l ly as it comes v ia a nomination from a fellow realtor. In truth, I probably will never know who it wa s t h at nom i n ated me,” he said. To le a r n more ple a se visit the individual’s website at: www.robgrey.com

COMMUNITY EXCELLENCE AWARDS AROUND THE CORNER

PORT ALBERNI BILL COLLETTE

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he Alberni Valley Chamber of Commerce is pleased to see that the Policy Initiative we presented at the BC Chamber AGM in May of 2015 was directly referenced through Chamber’s Press Release regarding the latest BC Government’s Budget. Our Chamber will continue to work on behalf o f t h e B u s i n e s s C o mmunity and the public at large for Ta x Competitiveness. For 2017 we are working closely with the

Port Alberni Port Authority (PA PA) to present a Policy Recommendation to the BC Chamber Members supporting the Port Alberni Transshipment Hub – dubbed PATH. This project is supported by the Canadian Chamber of Commerce, by many of the Lower Mainland Mayors, and by various other key stakeholders. T h e AV C h a m b e r o f Com merc e a lon g w it h PAPA are hosting an informative session at Sproat Lake Landing on Monday, April 10th for our Island Chamber Partners so that we can bring all up to speed on the scope of this major infrastructure project. As a side note we are excited with our plans for our annual Community Excellence Awards planned for Friday, April 21 at the Italian Hall in Port Alberni. Our event will showcase finalists and eventual w i n ners of 17 d i fferent awards in front of an expected audience of 240

people. The ceremony is supported by many local businesses including title Sponsor – Westcoast Home Hardware. Emcee for the evening will be Mr. Zack Jones – former manager of the local Save On Foods Store (he’s now in much bi g ger L a n g ley s tore), guest speaker is Mr. Terry Davis CEO of Home Hardware Canada, and we’re very excited to confirm that the catering for the evening will be through well-known and admired Swept Away Inn. T hose joi n i ng us that evening will be asked to wear RED as part of our theme 150-50-10 – Canada 150, Port Alberni 50, a n d We s t c o a s t H o m e Hardware current ownership Jan/Karen Lavertu 10 years. Bill Collette is Executive Director of the Alberni Valley Chamber of Commerce. He can be reached at 250-724-6535.


CAMPBELL RIVER

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BUSINESS LEADERS SURVEY The survey of 200 business leaders in Campbell River and surrounding area was

CAMPBELL RIVER

conducted in partnership with MNP and survey results will be released

COLLEEN EVANS

T

he results are in from the Campbell River Business Leaders Survey and will soon be released, providing a unique snapshot of the economic issues and trends at play in our community. The survey of 200 business leaders in Campbell River and surrounding area was conducted in partnership with MNP and survey results will be released on March 23 from 7:30 am to 9:00 am at the Chamber’s Economic Outlook Breakfast. T he brea k fast prov ides a n opportunity for guests to join in the discussion as a panel of local business leaders share their insights and perspectives and what they could mean for the future of Campbell River. A local panel of business leaders include Bill

on March 23 at the Chamber’s Economic Outlook Breakfast

Alder, Owner, Sealand Aviation Ltd.; Dennis Cambrey, Owner, York Machine Shop and Lisa Whitmore, Owner Signature Oil and Vinegar. Just announced, the Honourable Shirley Bond, Minister of Jobs, Tourism and Skills Training will be a special guest at the breakfast. Tickets to the breakfast include a buffet breakfast and are on sale now at www.campbellriverchamber.ca. As follow up to the survey, the Chamber will be hosting a series of three industry sector roundtables to be held on April 20th, May 11th and June 15th. The roundtables will provide an opportunity to explore more fully what the issues and trends in specific industry sectors are that will lead to new opportunities for taking action by the Chamber and our community partners to address issues and create opportunities to help our local businesses thrive. Invitations for businesses and organizations to participate will be out shortly. April 25th is the date for the C h a m b e r ’s A l l C a n d i d a te s breakfast providing an opportu n ity for ca nd idates i n the P rov i ncia l election to sha re their positions on issues that a re a concern to ou r Cha mber members and the business

community at large. Registration is now open a nd ca n be accessed through the Chamber website at www.campbelriverchamber.ca T he Ch a m b er’s new ele ctronic advocacy newsletter Insight has been extremely well received by our members and community at large. The e-news features timely data and relevant local reports on issues of a broad range of topics that impact business productivity and growth. “This information is valued by our members who use it to inform decision making and

having access to labour market trends, construction and major project updates are providing context for how Campbell River is changing and new opportunities to crate positive growth and prosperity for our community, states Colleen Evans, Chamber CEO.� To subscribe to Insight, contact Jennifer at the Chamber 250-914-1144. Colleen Evans is CEO of the Campbell River Chamber of Commerce. She can be reached at colleen.evans@ campbellriverchamber.ca

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$10M Investment From Province Revitalizes ICET

V

ANCOUVER ISLAND - A $10-million injection of funding from the Province of BC into the Island Coastal Economic Trust (ICET), ensures that the community-led organization will continue to invest in economic diversification across the Island and Coastal region. ICET was created in 2006 with $50-million from the Province of BC, with a mandate to undertake activities to rebuild economies struggling with downturns in traditional resource industries. The Trust model, developed and pioneered here in BC, is a community-led approach to economic investment decision making. Over the past 10 years ICET has supported communities, First Nations and other stakeholders with investments in much needed ‘economic infrastructure’.  Using innovative matching funding mechanisms, based on community vitality and resource dependency, the original $50M has leveraged more than a quarter-billion dollars of new investments throughout the Island and Coastal region. “With a broad range of investments including major infrastructure projects such as the Nanaimo Airport expansion, harbour upgrades to support shellfish aquaculture and marine tourism, industry specific initiatives in emerging sectors such as Film, Creative Industries and Technology and the development of unique community based tourism attractors, ICET’s model has been locally-driven, regionally focused, and highly effective,� Kent explained.

ICET-funded tourism projects in small and remote communities, such as the Wild Pacific Trail, the North Coast Trail, the Ucluelet Aquarium and the Sunshine Coast Trail are now known globally as premier tourism destinations, bringing a huge economic boost to the often-remote access points. Tourism and industry related investments in First Nations communities throughout the region are also helping to support the vitality and sustainability of remote communities and driving growth in emerging sectors such as Aboriginal tourism. “The evolution of partnerships with First Nations communities is perhaps one of the proudest achievements of the past 10 years,� said Kent. “The spirit of reconciliation is palpable when we look at the outcomes of cooperative work between communities, businesses, and First Nations in our region.� In addition to economic infrastructure investments, ICET also supports its stakeholders with funding to assist with ‘economic development readiness’ - strategic planning, regional collaboration, investment attraction, and more. “The outcome of the region’s work is a renewed, reinvigorated economy, with more than 2600 long-term jobs and 2500 short-term construction jobs created over the past 10 years,� Kent said. “This $10-million top-up from the Province of B.C. enables us to build on this foundation, and we are grateful for their belief in our work and our communities.�

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BBB BUSINESS PROFILES ...improving the customer experience Consumers talk, we listen! After extensive research into what consumers and businesses need, Better Business Bureau (BBB) has sucessfully launched its newly-designed BBB Business Profiles. The new design helps customers make better informed pre-purchase decisions. More than 5.3 million BBB Business Profiles (previously called BBB Business Reviews) are available for free online. These Business Profiles provide information about companies across North America. They provide consumers with detailed Rosalind Scott, BBBVI President & CEO information on specific businesses, including customer reviews, complaint information, advertising concerns, business contact information, pictures and videos of the company, a “Request a Quote” service for customers (available on Accredited Business Profles ONLY), and special modules for consumers to submit a review or complaint.

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Community Partners

BBB is always looking for ways to improve the user experience. We created the new BBB Business Profile based on feedback from a variety of businesses across North America, along with extensive consumer research. Our goal with the newly designed BBB Business Profile is to improve functionality, while simultaneously taking advantage of the latest technology available. The new design optimizes the user’s experience — whether they are using a mobile device, tablet, or desktop computer. It puts more of the information consumers are seeking front and center. Customer engagement is encouraged with a prominent “Submit A Review” button that is easily accessible from the upper right hand corner of the page. Easy-to-use tabs allow customers simple access to general business information, as well as complaint history, the ‘Request a Quote’ program (available on Accredited Business Profles ONLY) and information about BBB Accreditation. Each BBB Business Profile clearly delineates if a business is BBB Accredited through the display of the BBB Accredited Business Seal on the top-right of the page. When it comes to how you spend your hard earned dollars, let’s behonest... TRUST MATTERS! BBB Business Profiles are an important resource to help consumers make wise purchasing decisions and build marketplace trust. As a nonprofit, BBB tries to report on all businesses and gives ratings when there is enough data for a company to earn a letter grade. Any and all businesses can update the information on their BBB Business Profile for free. If you own a company and you haven’t already, be sure to go to our website bbb.org/vancouver-island and search for your company listing. We build our database of businesses from consumer inquiries and complaints, but also from local businesses contacting us to make sure their company information is correct and included in our database. Businesses needing a BBB Business Profile created, or updated, should email us at info@vi.bbb.org or go to our website and look for the “Update Business Information” link under the “For Businesses” tab on the menu bar. And the next time you need information about a business before you make a purchase, be sure to visit our website and check out the company’s BBB Business Profile. For more information and to (Re) Discover BBB Business Profiles for yourself, visit bbb.org/vancouver-island.

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OFF THE COVER

MARCH 2017

39

Telegraph Cove Resort was purchased by Marilyn and Gordie Graham 38 years ago CREDIT:TELEGRAPH COVE RESORT

“It’s been an ongoing effort in maintaining the At the recent VI Business Excellence Awards Telegraph Cove Resort was honoured with the Hospitality Business of the Year Award CREDIT:TELEGRAPH COVE RESORT

ambience and historical significance of the town.”

TELEGRAPH COVE RESORT CONTINUED FROM PAGE 1

Nakamura family. T hey also started a sawmill, but during WWII, the air force took it over to produce lumber for building the airports at Coal Harbour, Bella Bella, Port Hardy and Prince Rupert. It was an antiquated sawmill that wasted a lot of the tree, but was in operation for quite a few years after that with the property being logged a couple

of times.” In the 1970’s the newly married Graham couple lived in Port Alice, while Gordie worked in the bush felling and bucking trees and Marilyn as a Public Health Nurse. “We knew about Telegraph Cove and that the old sawmill was shutting down. The owners were wanting to get rid of it, so we leased the property and eventually moved up there and opened a campground.”

“We kept the logging business until 1996, as we needed the income from logging to help pay for the development of the Cove.” Today, the Graham’s own 35 acres with 24 houses and a total of 84 beds. It has a protected harbour and moorage, cabins and a campground located in old growth forest. “It’s been an ongoing effort in maintaining the ambience and historical significance of the tow n,” Gra ha m proud ly

GORDIE GRAHAM OWNER, TELEGRAPH COVE RESORT TELEGRAPH COVE

explained. “We’ve dredged the marina, cleaned it up, replaced the boardwalk, renovated the buildings, added a restaurant, and have recently redone the whale museum.”

He stated that Telegraph Cove is a town that over the years has kept on adapting and changing. It’s celebrating 105 years and is lauded by many as being one of the top spots in the world for fishing and wildlife viewing. But by far, the best part of visiting this resort isn’t just the natural beauty, peace or rich heritage, it’s also the pleasure of hearing from Gordon and his wife about the community’s history, the hard work needed to maintain and build the resort and of course, Gordie’s flavoured and eagerly shared views of how important a place like Telegraph Cove is for people to experience nature at its finest. www.telegraphcoveresort.com

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WHO IS SUING WHOM

MARCH 2017

WHO IS SUING WHOM The contents of Who’s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT Ahad Nourriture Inc 5986 Cody Pl, Nanaimo, BC PLAINTIFF 1053657 C LTD CLAIM $19,495 DEFENDANT CNA CANADA 225-701 West Georgia St, Vancouver, BC PLAINTIFF Granacher, Joseph CLAIM $16,699 DEFENDANT CNA CONTINENTAL COMPANY 225-701 West Georgia St, Vancouver, BC PLAINTIFF Granacher, Joseph CLAIM $16,699 DEFENDANT Coast Claims Services LTD 1202 Fort St, Victoria, BC PLAINTIFF Granacher, Joseph CLAIM $ 16,699 DEFENDANT

Coast Salish Development Corporation 12611A Trans Canada Hwy, Ladysmith, BC PLAINTIFF AYPQ Architecture CLAIM $ 22,812 DEFENDANT Fernwood Urban Village Development Corporation 1850 Chambers St, Victoria, BC PLAINTIFF Keay Cecco Architecture Ltd CLAIM $ 23,216 DEFENDANT Frank Simpson Roofing 162-1751 Northgate Rd, Cobble Hill, BC PLAINTIFF Roofmart Pacific Ltd CLAIM $ 12,665 DEFENDANT Home Depot Canada 1000-840 Howe St, Vancouver, BC PLAINTIFF Peleshaty, Dwayne CLAIM $ 24,156

PLAINTIFF K&S Railings Ltd CLAIM $ 6,749

PLAINTIFF RONA Inc CLAIM $ 5,278

DEFENDANT Mercury Service 89 Dallas Rd, Victoria, BC PLAINTIFF Croucher, Jason BH CLAIM $ 8,371

DEFENDANT Rock Steady Contracting Ltd PO Box 1124, Ladysmith, BC PLAINTIFF Hyland Precast Inc CLAIM $ 8,455

DEFENDANT Pacific Marine Underwriting Managers Ltd 800-885 West Georgia St, Vancouver, BC PLAINTIFF Granacher, Joseph CLAIM $ 16,699

DEFENDANT S&I Hardwood Floors Ltd 1885 Feltham Rd, Victoria, BC PLAINTIFF Jordans Rugs Limited CLAIM $ 7,459

DEFENDANT RGF Construction Ltd 9524 120th St, Surrey, BC PLAINTIFF STM Contracting LTD CLAIM $ 146,267

DEFENDANT Humboldt Investments Ltd 1850 Chambers St, Victoria, BC PLAINTIFF Keay Cecco Architecture Ltd CLAIM $ 23,216

DEFENDANT Richard Packaging Inc 1800-401 West Georgia St, Vancouver, BC PLAINTIFF Loghouse Brewing Co CLAIM $ 14,558

DEFENDANT MacLennan Construction Ltd 856 Gaetjen St, Parksville, BC

DEFENDANT Rock Steady Contracting Ltd 1181 Rocky Creek Rd, Ladysmith, BC

DEFENDANT Snowcap Lumber Ltd 31180 Peardonville Rd, Abbotsford, BC PLAINTIFF Bluelinx Corporation CLAIM $ 49,525 DEFENDANT South Coast Fibre Inc 400-110 Cambie St, Vancouver, BC PLAINTIFF Johansen, Leonard William CLAIM $ 17,249 DEFENDANT Thuyshenum Property Management 12611A Trans Canada Hwy, Ladysmith, BC PLAINTIFF AYPQ Architecture

41 CLAIM $ 22,812 DEFENDANT Triple R Construction Inc 4599 Chatterton Way, Victoria, BC PLAINTIFF Paragon Remediation Group Ltd CLAIM $ 18,820 DEFENDANT Upland Contracting Ltd 101-990 Cedar St, Campbell River, BC PLAINTIFF PGH Consulting Services Ltd CLAIM $ 15,977 DEFENDANT Verico Andrychuk Mortgage Company Inc 1984 Comox Ave, Comox, BC PLAINTIFF McBride, Andrew CLAIM $ 10,242 DEFENDANT Whites Diesel Power & Marine 3-275 North Island Hwy, Campbell River, BC PLAINTIFF Clellamin, Glenn CLAIM $ 11,716 DEFENDANT Wise Buys 4092 Interurban Rd, Victoria, BC PLAINTIFF Stadnek, Gary Nicholas CLAIM $ 89,250


42

MOVERS AND SHAKERS

Family Business Stories took place February 16th at the Nanaimo Golf Club. The successful event consisted of a panel of business leaders sharing their stories as it related to family business.

Left, Andy Spurling of Proline Management, Bernadine Rudichuk of FBA, Matthew Hais of RW Wall Contracting, Dan Dagg of Hot House Marketing, Donna Hais of RW Wall Contracting and Ann Marie Clark of Steve Marshall Ford

MARCH 2017

NORTH ISLAND Coastal Community Credit Union (CCCU) congratulates Darren Arnett on achieving his Certified Financial Planner designation. Darren works out of CCCU’s Port Hardy office at 7115 Market Street. The Port Hardy Chamber of Commerce is celebrating their 45th anniversary. The Chamber is at 7250 Market Street. Congratulations to Bear Cove Cottages on celebrating their 15th anniversary at 6715 Bear Cove Road in Port Hardy. Julian Allen has been named Port McNeill’s new public works foreman. Before taking on the new role, Allen worked at Neucel Specialty Cellulose in Port Alice for 20 years. Congratulations to Dr. Stanley Eng on celebrating his 30th year of business in optometry in the North Island. Dr. Eng’s

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practice is at 7-7070 Market Street. Ragged Edge Community Network Society (RECNS) celebrates their 10th anniversary this year. RECNS is a non-profit society working to provide rural and remote local businesses and residences of North Island with an opportunity to access fast, reliable high speed wireless Internet. Visit RECNS at #14 – 311 Hemlock Street in Port McNeill. Congratulations to Rainbow Country Day Care on celebrating their 40th anniversary at 8870 Central Street in Port Hardy. Campbell River Jason Zotek has opened JKs Local Meat Cave at #50 – 1270 Dogwood Street. Zotek opens the shop after stepping away from his job as a heavy duty mechanic in Fort McMurray and running the Jiffy Lube in Courtenay. All of JKs meat is locally sourced from the Black Creek area and the other products are from the Island or the Lower Mainland. Chan Nowosad Boates congratulates Aaron Daur on successfully completing the Common Final Exam (CFE), allowing him to receive his Chartered Professional Accountant designation. Aaron joined the firm as a CPA student in 2014 after graduating from Camosun College. Dockside Fish and Chips reopened for business on March 1 in the Coast Discovery Marina at 1003 Island Highway. Susan L. Sinnott Law Office has moved to 201 – 909 Island Highway. Bill Howich Chrysler RV and Marine welcomes Tyson Holbrook to their team of sales professionals. Ocean Grove Liquor Store is now open at 3692 South Island Highway. Penner Automotive and Marine welcomes new mechanic Brandon Irvine to their shop at 1191 Island Highway. North Island College’s Port Hardy campus has reported a significant increase in their course enrolment for the 2016/17 school year - up 48 per cent over last year. Impressions Custom Framing and Gallery is undergoing renovations that will increase their retail space and transition their existing instore gallery onto their website. Additionally they will be shortening their name to Impressions Custom Framing.

Impressions is at 990 Shoppers Row. Century 21 Arbutus Realty welcomes Rachel Stratton to their sales team. Fabricland is celebrating their 40th anniversary at 180 – 1100 Homewood Road.

COMOX VALLEY Mount Washington has opened an additional 40-acres of adventure skiing terrain. The new terrain is located within The Outback area on the backside of the mountain and provides access to the best expert-level skiing the resort has to offer. The expansion is a result of a co-operative land-use agreement with TimberWest Forest Group. In addition, Mount Washington announces Sheila Rivers has been promoted to the marketing manager position, while Mark Manara has been promoted to the position of director of sports and guest services. Ashley Homestore Select is now open in Courtenay at Unit #6 – 2966 Kilpatrick Avenue. Upgrades to Comox’s Marina Park are on schedule to be completed in the summer. The work includes the addition of two new buildings for public gatherings and other events as well as improvements to pedestrian walkways, landscaping and other features. The town may also add a playground and waterpark if they are successful in receiving $250,000 from the Canada 150 Community Infrastructure program. The project is budgeted for $1.85-million. Courtenay resident Robert Lyall has developed an app called “mysafebutton”, that enables users to let friends and family know when they are safe with the click of a button. App users simply download the app and add their contacts. The app can be found in the app store on your mobile phone. Ecofish Research Ltd. announced the acquisition of ECO-Dynamic Solutions Inc. (EDS), an environmental construction monitoring firm in Courtenay. Ecofish Research is a Vancouver-based company that SEE MOVER’S AND SHAKERS | PAGE 44

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44 MOVERS AND SHAKERS CONTINUED FROM PAGE 42

provides environmental consulting to government’s, First Nation’s and the private sector. The acquisition value was not disclosed. Tim Woznow has been named Sunwest RV Centre’s top salesperson of the month for January. Sunwest RV is celebrating their 30th anniversary and is at 2800 Cliffe Avenue in Courtenay. The Comox Valley Regional District (CVRD) has named Russell Dyson as their new Chief Administrative Officer. Dyson is formerly the CAO of the AlberniClayoquot Regional District and will take over from Debra Oakman who will step down on May 15. Finneron Hyundai congratulates Jan Vandenbiggelaar on being the top salesperson for the month of January. Orion Tax Inc. has moved to 211C – 750 Comox Road in Courtenay. Brian McLean Chevrolet Buick GMC has named Ryan Sykes as their top salesperson for the month of January.

PARKSVILLEQUALICUM The Qualicum Beach Chamber of Commerce celebrated their 2016 Community Awards Gala on February 15, an event that honored individuals and businesses from across Qualicum. This year’s

MOVERS AND SHAKERS recipients and categories are Arbutus Dental Clinic - Business of the Year; Eva Hilborn - Volunteer of the Year; John Beever Outstanding Customer Service; Alcove - New Business of the Year; Chesapeake Shores - Newsmaker of the Year; and Graham Beard Citizen of the Year. Qualicum Beach Pharmasave is pleased to wish Neil Crosby a happy retirement. Qualicum Beach Pharmasave is at 720 Memorial Avenue. Grant Wildeman and Associates announced Chantell Crosson is their team of real estate professionals. Pemberton Holmes announces Anne Sperling is joining their Parksville office. Arrowsmith Brewing Co. is opening their brewery for business this month at 109 – 425 Stanford Avenue East. The brewery will feature a commercial brewing facility, which will produce bottles and kegs for retail and hospitality sales and a tasting room in front for patrons. A Perfect Storm is opening a new doctor’s clinic in Qualicum Beach this year. The group is planning on opening a clinic of three family doctors by the fall, using a new model that frees physicians from the business side of their practices and allows them to concentrate on medicine. Locally-filmed television show Chesapeake Shores has been renewed for a second season on the W Network. Filming for the show

will once again be in Parksville, Qualicum Beach and Nanaimo. Production on the new season is scheduled to start this spring for a summer 2017 premiere.

PORT ALBERNI Congratulations to Jowsey’s on celebrating their 70th anniversary, making them the oldest family owned and operated furniture store on Vancouver Island. Jowsey’s is at 4957 Johnston Road. Royal LePage has awarded Chris Fenton, Esther Fenton and Maureen Mackenzie the Royal LePage Diamond Award, which recognizes the top three per cent of Royal LePage realtors in the country. Mackenzie also received the Vancouver Island Real Estate Recognition Award. The City of Port Alberni has appointed Kamruz Zaman of Saskatchewan as the new city engineer. Zaman previously served as the director of engineering, planning and development for the Town of Kindersley for over six years. La Bruschetta Bistro welcomes Art Nesbitt of Twisted Spoon to their team at 4065 6th Avenue North. Steampunk Café has been awarded a five star award from YELP for the fifth year in a row. Steampunk Café is at 3025 3rd Avenue.

MARCH 2017

Mortgage professional Rabinder Dhillon and Courtenay Alberni MP Gord Johns have both relocated to the Alberni Valley Chamber of Commerce building at 2533 Port Alberni Highway. R. Anderson and Associates announces Kevin Porter, CPA, CGA is the new tax partner at their firm at 5155 Argyle Street. Kevin brings a wealth of tax and business experience to their team since joining the firm in December 2015. Trivago Tourism has ranked Port Alberni as eighth out of the 10 Best Value Small Towns in Canada. Trivago is a popular website for people searching for accommodation in destinations around the world. The Alberni Valley Chamber of Commerce Community Excellence Awards will be held on April 21. Over 200 nominations have been received for the 18 awards that will be presented at the event. For more information on the event visit albernichamber.ca. The Tri-Conic Challenge is being held in Port Alberni from July 1-3 and will feature a variety of different triathlon like challenges for participants of all ages. For more information or to register, visit triconic.ca.

TOFINOUCLUELET Tourism Ucluelet has unveiled a new website with the domain

name of www.discoverucluelet. com. Local business Steam Train Creative is responsible for the redesign. The Ucluelet Chamber of Commerce is looking for volunteers to join their board of directors. The chamber is currently transitioning away from visitor services and revamping its focus on local business. Erin MacDonald is the new manager of the business organization.

NANAIMO Harris Kia has won a 2017 DealerRater Canadian Dealer of the Year Award. The recognition is for dealerships from across North America who deliver outstanding customer service based on customer reviews on DealerRater. ca, a car dealer review website. Harris Kia is at 2575 Bowen Road. Dulux Paints has moved to #11 – 4131 Mostar Road. Cedar-based Coco Café was named the winner of this year’s annual Borscht Fest. Eight restaurants competed in the event and the top three competitors were separated by around 10 votes. Borscht Fest is an annual fundraiser for St. Michael the Archangel Parish in Central Nanaimo. Fit 4 Less by GoodLife is now open at Nanaimo North Town Centre at 4750 Rutherford Road. SEE MOVER’S AND SHAKERS | PAGE 45


MOVERS AND SHAKERS

MOVERS AND SHAKERS CONTINUED FROM PAGE 44

Tillicum Lelum Aboriginal Friendship Centre’s childcare centre is expected to begin construction soon in the south end of Nanaimo. The centre will have provide programs for children aged three to five yearsold and afterschool care for children aged five to 12 years, and will be available to anyone in the community. The project is projected to be completed by November and is at 602 Haliburton Street in Nanaimo. Congratulations to David Gogo for winning the Maple Blues Award for Guitar Player of the Year. The Maple Blues Awards are Canada’s national blues awards program. The goal of the program is to promote blues music across Canada and to recognize outstanding achievement in the field. Crankshaw Holdings, parent company of the building located at the corner of Commercial Street and Terminal Avenue is set to be demolished on or around March 19. The owners of the project do not currently have plans to rebuild on the property. Gina’s Mexican Café in downtown Nanaimo celebrates its 30 th birthday this year. The District of Lantzville’s chief administrative officer Fred Manson has handed in his resignation effective immediately. Trudy Coates, the District’s director of

corporate administration will serve as chief administrative officer until a permanent replacement is hired. Vancouver Island Regional Library’s Wellington branch is moving to Country Club Centre in May.

Lee Odgers Lee Odgers of Freedom 55 Wealth recently celebrated winning the Dick Mitchell award of Excellence for integrity, community service and selflessly helping others. This award is voted on by their peers from the Vancouver Georgia, Nanaimo and Victoria offices of Freedom 55 Financial. Congratulations! The Bold Knight in south Nanaimo is celebrating 40 years in business. In the last issue of Business Examiner, it incorrectly stated that The Gap was closing, and

H&M was moving into Woodgrove Centre. The Gap is not closing, and H&M is not moving in, and Business Examiner regrets the unfortunate error.

LADYSMITH Ladysmith’s main street may soon be home to the town’s first cannabis dispensary and vape lounge after the Traveller’s Hotel was recently purchased by Richard Scott, a Nanaimobased investor. Scott’s plan, if approved, is to renovate the main floor and open the Ladysmith Cannabis Club. Scott is also the current owner of Nanaimo Cannabis Club, located at the Globe Hotel. Sarah SanMarino has founded DogDiggz P2P Marketpalce, a new website coined “The AirBnB” for dogs. DogDiggz helps dog parents easily locate and pay for pet care services. Visit DogDiggz at DogDiggz.ca. BC Ferries is updating the trestle and ramp at the Chemainus terminal to the tune of $1.3-million. Construction involves replacing wood, which is mainly trestle and consists of handrails, decking and bull rails. The work is being performed around the regular sailing schedule and there is no anticipated impact to terminal operations. The project is projected to be completed this month.

COWICHAN VALLEY Hub International Insurance Brokers welcomes Shaun Mann to their commercial sales team. Shaun has worked in the insurance industry since 2010, specializing in commercial insurance since 2011. Hub International is at #102 – 109 TransCanada Highway. North Cowichan’s Chief Administrative Officer for the last seven years, Dave Devana is leaving his position with the municipality effective immediately. Scott Longyear and Krystal Poirier have opened Carmanah Pizza for business at 39 King George Street North. Re/MAX of Duncan-Mill Bay congratulates Mette Hobden, Barbara Aitken and Bill McGowan on achieving the rank of top three individual realtors for 2016. Additionally, Kim Johannsen, Cal Kaiser and Debbie Meiner have all been named the top three teams for 2016. Cowichan Valley’s Averill Creek Vineyard took home a silver medal at the 2017 Global Noir Masters competition in London, England. The local winery was awarded the medal for their 2014 Somenos pinot noir. Lake Cowichan town council approved a development permit for South Shore Cabinetry to build a new two-storey building on their

45 lot on 191 South Shore Road. Pemberton Holmes congratulates their top five realtors Ray Little, Ken Neal, Catherine Hobbs, Dan Johnson and Grant Scholefield. The top five realtors are recognized for their sales leading performance for 2016. Pemberton Holmes is at 23 Queens Road. Malcolm Butler has taken over ownership of the Duncan RC Hobby Shop at 277 Government Street on February 1. Butler is a retired naval logistics officer with the Royal Canadian Navy. Something Celtic on Jubilee Street is closing its doors for business on March 18 permanently. Owner Maura Whalen is relocating her business to Ontario.

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OPINION

46

MARCH 2017 A division of Invest Northwest Publishing Ltd. Vancouver Island Office 25 Cavan Street,Nanaimo, BC V9R 2T9 Toll free: 1.866.758.2684 Fax: 1.778.441.3373 Email: info@businessexaminer.ca Website: www.businessexaminer.ca

PUBLISHER/EDITOR | Lise MacDonald SALES | Shawn Bishop – shawn@businessexaminer.ca, Josh Higgins – josh@businessexaminer.ca, Joanne Iormetti – joanne@businessexaminer.ca WRITERS | Julia MacDonald, John MacDonald, Beth Hendry-Yim, David Holmes, Kristin Van Vloten WEBSITE | John MacDonald – john@businessexaminer.ca

EUROPEAN FREE TRADE AGREEMENT RATIFICATION IS GREAT NEWS

MARK MACDONALD

T

he European Union’s ratification of their free trade agreement with Canada is great news for Canadians. What is called the EU-Canada Comprehensive Economic Trade Agreement (CETA) is a landmark for this country, which will result in much easier access for our companies to the massive European market, and vice versa. With EU firms enjoying the same removal of prohibitive tariffs, that opens doors for them in Canada, although our market of 35 million people is relatively small, considering the EU’s population of 508 million. CE TA wa s t he crow n i ng achievement of the former Conservative government, with the finishing touches applied just prior to the 2015 federal election. Conservative governments are

those that have introduced almost all free trade agreements for this country, including the Canada-US Free Trade Agreement, North A merica n Free T rad e A g re ement ( NA F TA , featuring Canada, the U.S. and Mexico), and the Trans Pacific Partnership with 12 mostly Asian countries. Federa l Libera ls have been known to express their dislike for such agreements, much to the delight of a sliver of the electorate, but have never undone one of the deals thus far. Prime Minister Justin Trudeau even hailed the CETA ratification. Taking potshots at free trade may be effective campaign fodder, but the realities of governance dictates that these deals are good for Canadian business, which means jobs, and, of course, increased government revenue. Once in power, that simply cannot be ignored. One cannot stress enough how important free trade agreements are with nations other than our cu rrent nu mber one trad ing partner, our closest neighbour, the United States. W hen any business has one major customer, it is subject to the whims and wants of that client – and if the company changes its buying plans, then it’s certain economic

disaster. Canada has traditionally inhaled the exhale of the American economy, and overall, has certainly benefited. The last economic downturn was a rare exception as Ca nada skated through very well compared to most nations, and some of that success was due to our country’s diversification in trade. BC’s forest industry, in particular, would have been completely ravaged if it was solely tied into the U.S. economy as it traditionally has been. However, strong demand from Japan and China produced a spike in exports in that sector, which benefited us immensely. With A mer ica n housi ng sta r ts at record lows a nd the bu l k of building material comprised of Canadian softwood lumber, that industry would have been decimated. Oil and gas is another issue. Americans have enjoyed a sizeable discount on Canadian petroleum exports. When the price of a barrel of oil was over $100, it ran as much as $35 U.S. per barrel, so it would be safe to say that still runs in the neighbourhood of 30 per cent. If there is any way Canada can get that most valuable resource out to other markets, it would provide

a tremendous boost to employment, as well as government revenues. Looking at a map showing U.S. pipelines, it looks like a spider web covers t hei r por t ion of the continent. That American monies are used to bolster Canadian anti-pipeline protesters is hypocritical at best, although some people recognize these funds help protect U.S. interests and the discounts they currently enjoy. It also protects the railway traffic that carries Canadian oil to southern U.S. refineries. S o, i f Ca n a d a c a n ge t t h e Energy East pipeline underway, then completed, that would give us access to the vast European market. The twinning of the Kinder Morgan pipeline gives us more potential export potential for Asia, although it would have been more lucrative if the Enbridge proposal was allowed to proceed. Anything we can do to lessen our reliance on one market – the U.S. – is good for our long-term economic health, and hedges us against the inevitable dips that occur. To the horror of T rudeau’s green supporters, he approved the twinning of Kinder Morgan, which to some, was another

broken campaign promise and betrayal of trust. But like free trade agreements, t h e re a l i t i e s o f b e i n g “ t h e man” overseeing the national budget clearly demonstrates that vague, populist campaign prom ises ca n’t be kept once reaching office. There are too many jobs and too much government revenue tied to the oil and gas sector to simply turn it off, as extremists would like. It is sha mefu l to pa nder to such interests disingenuously, but that’s what it’s come down to – say whatever you have to in order to gain power, and do what you have to do and what t he e c onomy d ic t ate s onc e you’re in. The numbers show that only provinces with oil and gas economies are showing black on their ledgers. Take that out, and the country’s economy is in tatters. It’s not just the direct jobs and revenues from the oil patch – it’s the ancillary businesses that emerge to service that sector, and everything else that results. Free trade is good and necessary for Canada, and the federal government is right to applaud Europe’s approval of a document that could go a long ways towards lessening our reliance on the U.S. market.

TRUDEAU GOVERNMENT LOOKING AT HIKING CAPITAL GAINS TAX

THE FRASER INSTITUTE JASON CLEMENS AND NIELS VELDHUIS

C

ANADA - As the Liberal government finalizes its 2017 budget, there are increasing rumours that it may increase capital gains taxes. For a government squarely committed to improving economic growth and fostering innovation, doing so might just be the single most damaging policy change it could implement. Unlike most other taxes, capital

gains are only incurred when a person sells an asset. Capital gains taxes are applied to the sale of an asset when its sales price is nominally (not adjusted for inflation) above its purchase price. The fact that capital gains taxes are, to some extent, voluntary is the explanation for one of the most damaging aspects of capital gains taxes – they create an incentive for people to hold on to low performing assets. This “lock-in” effect, as it’s known, means that investors and entrepreneurs retain existing investments rather than selling them and investing in something new, such as an emerging business, in large part just to avoid the capital gains tax. But that’s not all. Perhaps, one of the least understood economic effects of capital gains taxes is its impact on entrepreneurship and innovation. Entrepreneurs risk their own capital and time in the hopes of profiting from the creation of a new product, an unproven service, or the introduction of a new technology. Entrepreneurs typically accept low pay in the early stages so that

earnings can be reinvested to meet the needs of their growing business. In return, they expect to be compensated when the business matures and is taken public or is bought by another company, or becomes profitable enough to afford higher wages. The bottom line – capital gains taxes reduce the reward that entrepreneurs and investors receive from the sale of a business. Lower the potential rewards and you’ll discourage entrepreneurs and investors. But don’t take our word for it. Here’s what the Liberal government of then-Prime Minister Jean Chrétien and Finance Minister Paul Martin said about capital gains in their 2000 budget: “The high-technology sector and other fast-growing industries are particularly important to Canada’s future economic growth. Our tax system must be conducive to innovation, and must ensure that businesses have access to the capital they need in an economy that is becoming increasingly competitive and knowledge-based. An examination of the taxation of capital gains in Canada suggests that this

objective would be better achieved with a reduction in the inclusion rate of capital gains” The Chrétien/Martin Liberals reduced the capital gains inclusion rate (i.e. the amount of capital gains subject to tax) from 75 per cent to 50 per cent as part of a larger initiative to improve Canada’s competitiveness and attractiveness to investors. They understood that a lower, more competitive capital gains tax rate was essential to attracting and retaining both investment and entrepreneurs. In his 2000 budget address, Finance Minister Martin highlighted that: “A key factor contributing to the difficulty of raising capital by new start-ups is the fact that individuals who sell existing investments and reinvest in others must pay tax on any realized capital gains.” However, despite the deduction in capital gains taxes by the previous Liberal government, Canada still maintains one of the highest capital gains tax rates among OECD countries. And what’s more, 11 of the 34 OECD countries do not impose a capital gains tax.

Other small, open economies such as Switzerland and New Zealand recognize the economic benefits of having no capital gain tax. Not only does the absence of the tax improve the allocation of investment in countries, it creates stronger incentives for entrepreneurship and investment, both of which are critical to improving any economy. At a time when both the rate of business start-ups  and the expectations for long-term economic growth are declining in Canada, increasing the capital gains tax is exactly the opposite of what this government should be contemplating. If Prime Minister Trudeau and Finance Minister Bill Morneau were truly dedicated to long-term economic growth and fostering innovation, they would follow the lead of their Liberal predecessors and reduce – rather than increase – the capital gains tax rate. Jason Clemens is the Executive Vice President, and Niels Veldhuis is the President of the Fraser Institute © 2017 DISTRIBUTED BY TROY MEDIA

SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR 2 YEARS (24 ISSUES), SUBSCRIBE ONLINE: BUSINESSEXAMINER.CA. DISTRIBUTION: SECOND WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Vancouver Island, 2017. Canadian Publications Mail Acct.: 40069240


47

MARCH 2017

BRAD BENNETT CONTINUED FROM PAGE 1

hydroelectric projects on the Peace and Columbia River systems, which was the most ambitious hydroelectric program in the world at that time.” Having grown up in a political family and being intricately aware of all that it entails, Bennett believes in public service. He also served as Chair of the University of British Columbia from 20042010, and was instrumental in helping UBC build the University of British Columbia Okanagan campus, which has continued to expand. Bennett thinks about the irony of his current position in light of his heritage. “That comes to my mind often,” he muses. “I’m proud of that legacy, and proud of my Dad’s time as Premier. “I consider the job as Chair of BC Hydro a huge responsibility, and I consider it my public service,” he adds. “I certainly don’t do it for the money.” As far as politics is concerned, he notes: “I help in the background and make sure we get good government.” The two largest current projects are Site C, the third dam on the Peace River, and the upgrading of the John Hart Dam project in Campbell River. “It is important to recognize that we need to maintain our assets, and some of our major generating assets are approaching 50 years of age. The Oroville dam situation in California demonstrates the importance of being ahead of the curve,” he says, pointing to the potentially calamitous situation of a dam spillway that has been stressed to its limits handling floodwaters, potentially endangering thousands of people. The $1.1 billion John Hart Dam project underway near Campbell River is a prime example of that. Originally built in 1947, the dam is located on an identified seismic zone and needed to be brought up to current seismic codes. “This project is also on budget and on schedule,” he says. “It’s the second largest capital project we’ve undertaken, next to Site C.” BC Hydro is a year and a half

“It is important to recognize that we need to maintain our assets, and some of our major generating assets are approaching 50 years of age. The Oroville dam situation in California demonstrates the importance of being ahead of the curve.” BRAD BENNETT BC HYDRO CHAIR

through the eight years it will take to build the Site C dam. “We’ll never please everyone on every project developed in this province,” he says. “Everyone knows that. We can’t wait to get every last person to agree, just because they don’t want it.” Bennett says BC Hydro has let over 50 per cent of the total contract value of the Site C dam project, and it is moving along as scheduled. “The vast majority of people understand the relevance of developing Site C. We need to get in front of the curve, and we need to manage the future. I would not want to be in the position like they’re in, in Oroville, and have people ask: ‘How did we get into such a difficult position? Why didn’t you do something?’” Bennett states that power demand in BC is projected to increase by 40 per cent in the next 20 years, due to a combination of a projected two million more residents in the next 25 years, and the accompanying demands of industry. “We need to plan for those increases, and we need to plan for people using more electricity,” he adds. “We need to get in front of the demand.” He notes that 98 per cent of BC Hydro’s power is considered “clean” energy, the bulk of which comes from dam-based hydroelectric power, although solar,

wind, run of river and bio-mass power has been added into the grid. “Other jurisdictions in Canada don’t have it so good,” Bennett adds. Alberta, for example, is targeting to have 30 per cent of its power deemed clean by the year 2030. “We’re already at 98 per cent.” While BC Hydro has introduced alternative energy supplies into its grid, hydroelectric power remains the mainstay, and the most economic, helping keep rates down for businesses and individual customers. “The lowest nominal cost is hydro-generated power, and it’s the most reliable,” he explains. “Water reservoirs are our

‘batteries’, and they are there when we need them. Not like the wind and sun.” “We have a blend of assets in our program. We couldn’t rely on intermittent power to meet the needs of our customers,” he states, adding that currently, 25 per cent of the province’s power is provided through Independent Power Producers, with the rest through direct hydroelectric generating stations. “Without adding Site C, we can’t add any more IPPs to our system or it becomes unbalanced and affects the rates we need to charge,” he says. Over the past five years, BC Hydro has invested $6.5 Billion in over 560 capital projects of

different sizes and types. “We brought in all of this project work in under budget. I think that’s proof positive that BC Hydro is very good at what it does. Our reputation has been built on building an affordable, safe system for BC,” Bennett says. “It’s important to say that Hydro touches all corners of the province, and we provide 95 per cent of the power to over four million people. BC Hydro is one of BC’s most respected companies for what it has done, and what it continues to do,” Bennett continues. “The same needs we had at BC Hydro in the 1960’s and 1970’s addressed by my grandfather and father are the same as we face today.”

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Business Examiner Vancouver Island - March 2017  

Featuring the latest business news and information for the Cowichan Valley, Ladysmith, Nanaimo, Parksville, Qualicum Beach, Port Alberni, To...

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