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Comox Valley


Who is Suing Whom 41

Quality Foods Earns Business of the Year Title Top Vancouver Island Companies Honoured at Business Excellence Awards Gala BY MARK MACDONALD BUSINESS EXAMINER


ICTOR I A – Quality Fo o d s , w h i c h h a s 2 o f i t s 13 l o c a t i o n s i n G r e a t e r V i c t o r i a , w a s a nnounced as the Business of the Year the 17 th Annual Vancouver Island Business Excellence Awa rds, honou ri ng the best of the best in Island business Ja n u a r y 2 6 a t t h e s ol d-o u t Delta Victoria Ocean Pointe Resort in Victoria. Q u a l it y Fo o d s wa s joi n e d by finalist in the Business of the Year category with Dodd’s Furniture & Mattress a nd Chemistry Consulting of Victoria, and The Coulson Group of Port Alberni. “A s we’ve come to ex pect, t here were some s p e c t a c ular success stories this year,” SEE BE AWARDS | PAGE 21

Jordan Schley, Store Manager of Quality Foods View Royal, left, receives the Business of the Year Award from Dan Little of Grant Thornton LLP PHOTOS BY TIM MCGRATH, ITS PHOTOGRAPHY.

Movers and Shakers 42 Opinion


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Finally: Progress for Oceeanview Golf Resort Development? Stalled Due To Lack Of Access, 517 Acre South Nanaimo Project May Have Found Solution BY MARK MACDONALD BUSINESS EXAMINER VANCOUVER ISLAND

N Canadian Publications Mail Acct.: 40069240

ANAIMO – Remember Oceanview Golf Resort & Spa? The planned multi-million dollar residential subdivision, golf resort and hotel on 517 acres of land just south of Harmac (think Bear Mountain in Langford) is back on the front burner. Initially known as Cable Bay Lands Inc., Oceanview received the necessary planning

approvals from the City of Nanaimo in February, 2010, but haven’t been able to obtain a critical access road to the property, and owners Canadian Property Investments (1997) Ltd. (CPI) have been patiently, quietly, trying any number of avenues to drive a road and servicing through. It’s now been over a decade since this began, and still no road access to property the city approved for development. Finally, CPI may have found a

way, as President Wilf Richard says they have reached an agreement to purchase property next to the Duke Point highway that will enable them to finally get the project rolling, with construction, and lots to market, to follow. “It’s been over 10 years since we started this process, and the delays have cost our company a lot of money, but we finally may have found a way to get this project started,” says Richard. It’s been a long and winding road.

Back in 2006, Richard recalls a meeting with then City of Nanaimo manager Gerry Berry, arranged by Roger McKinnon, when “we were asked by Mr. Berry to consider a larger development with density and perhaps a golf course. After some consultation with various parties we came up with a concept plan for development with density, a golf course and other amenities.” SEE OCEANVIEW GOLF RESORT | PAGE 39




health occupations, particularly in nursing.


VIU to build $40-million health and science centre


BC’s Tech sector employs over 100,000

T he federal and provincial governments announced a joint investment of $35.9-million in Vancouver Island University’s new $39.9-million Health and Science Centre. The 6,855 square-metre Health and Science Centre will allow VIU to co-locate the majority of its health and chemistry programs into one facility. The centre will also include new teaching labs for nursing and other health programs and the Applied Environmental Research Laboratory, which conducts applied research in the environmental sciences. The new building will be paid for with $19.4-million from the federal government, $16.5-million from the provincial government and $4-milion from VIU and their community partners. T he Government of Canada funding for the new facility is being allocated through the Post-Secondary Institutions Strategic Investment Fund, which is designed to enhance and modernize research facilities on Canadian campuses and improve the environmental sustainability of these facilities. The investment is expected to improve student recruitment and retention for high-priority

Comox Airport sets record for passenger growth

A report recently produced by BC Statistics confirms that jobs and wages in the province’s technology sector have broken a new record. The report shows BC’s technology sector remains a top provincial performer, employing 101,700 people earning a weekly average salary $1,590. That figure is 75 per cent higher than the average wage in BC, and higher than the Canadian technology sector average of $1,480 per week. BC also led the country in tech job growth. Employment in the tech sector rose 2.9 per cent, surpassing BC’s overall employment growth of 2.5 per cent and national tech sector employment growth of 1.1 per cent. The sector now employs approximately 4.9 per cent of BC’s workforce and is the third-largest tech workforce in Canada. BC’s technology sector employs more people than the mining, oil and gas, and forestry sectors combined. The gross domestic product (GDP) of British Columbia’s tech sector expanded 2.4 per cent in 2015, contributing $14.1 billion to BC’s overall economic output. Tech revenue climbed 5 per cent to approximately $26.3 billion – the highest level ever recorded. In partnership with the BC

For yet another year, the Comox Valley Airport (YQQ) has set a record for passenger growth. A total of 368,733 people travelled through YQQ through 2016 marking an increase of 5.1 per cent compared with 2015. Airport traffic has experienced increases in passenger traffic yearover-year and is up 19 per cent over the last 5 years. August was the busiest month of 2016 with 42,000 passengers during the peak summer season. The largest increase was reported in March with a 21 per cent increase over the same month in 2015. “Increased seat capacity along w ith some very competitive pricing from the airlines is making travel through YQQ attractive.” states Fred Bigelow, CEO of YQQ. “In particular, we’re seeing a huge increase in the number of area residents starting their journeys to the United States from YQQ. Strategically, we have the nation’s two largest airlines providing service to three major Canadian hubs,” continues Bigelow. “The options are endless with this ability to tap into their comprehensive global networks.”


Innovation Council, the province is hosting BC’s second #BCTECH Summit, March 14-15, 2017, with made-in-BC tech innovations, thought-provoking keynotes and networking opportunities. For more information on the upcoming summit, visit

CAMPBELL RIVER Province announces joint funding for NIC trades facility Premier Christy Clark recently announced a $13.5-million investment in a new trades training facility at North Island College that will help prepare students for in-demand jobs in skilled trades. The funding will support construction of a new training facility to replace the aging Vigar Vocational Centre and consolidate programs to the Campbell River Heritage Lands Education Centre campus of North Island College. The new building will provide space for students training in the aircraft sheet metal manufacturing and aircraft structures technician programs, heavy duty/commercial transport programs and the professional cook programs. T h e p ro j e c t i n c l u d e s a pproximately 58,706 square feet of new construction as well as a

43,830-square-foot renovation of campus space. When complete, the facility will include a campus commons and redesigned library, along with a First Nations lounge and study area with adjacent office space for the Elder in Residence. The new building will be paid for with $5.76-million from the Government of Canada, $5.76-million from the Government of British Columbia and $2-million from North Island College. Construction on the new building will get underway in early 2017, generating 53 direct and 29 indirect jobs, with substantial completion expected by spring 2018.

NANAIMO Nanaimo City outlines multiplex financial plan The proposed multiplex planned for downtown Nanaimo has unveiled a financial plan and a viable location to build to the project. At their January 23, 2017 meeting, Council announced that the 1 Port Drive site is the preferred location for the proposed events centre. Of the two considered sites, the costs of acquisition and construction were estimated to be much higher for the Howard Johnson site with excess costs including building demolition, land purchase and access. SEE NEWS UPDATE | PAGE 3




The British Columbia Real Estate Association (BCREA) reports that housing demand in the VIREB area and throughout British Columbia is being driven by a provincial economy that is outperforming the rest of Canada. Although BCREA does expect BC’s economy to weaken somewhat this year, strong job and population growth will continue to have a net positive effect on the housing market. Janice Stromar, VIREB President, reaffirms that housing sales in the VIREB area would be much higher if there were more homes available. “We’ve been in a sellers’ market for several months now, with buyers snapping up available properties and multiple offers a common occurrence,” says Stromar. “But real estate is cyclical, and these conditions won’t last forever. If you’ve been thinking of selling, I strongly encourage you to take advantage of our current market situation.” In January 2017, the benchmark price of a single-family home in the VIREB area was $400,000, up 18 per cent from one year ago. Prices increased in every zone, ranging from 14 per cent in Duncan to 21 per cent in the Comox Valley and Nanaimo. The benchmark price of an apartment rose 21 per cent board-wide from the previous year, but the highest increases were posted in Parksville-Qualicum (25 per cent), the Comox Valley (27 per cent), and Campbell River (28 per cent). The townhouse market also strengthened in January, posting an 18 per cent increase board-wide and high double-digit increases in every zone, from 16 per cent in Nanaimo to 26 per cent in Parksville-Qualicum.

Housing inventory shortage moderates sales



According to the city, the event centre will cost roughly $70-million to build, won’t increase property taxes and no subsidy will be required to operate it. To fund the project, the city will borrow no more than $80-million over 20 years, with $10-million allocated for South Downtown Area utility services like a public road into the 1 Port Drive location and $70-million for construction of the centre on the waterfront. According to the chief financial officer Victor Mema, no private enterprise has approached the city to build the centre, so construction costs will have to be covered by the City. Debt payments made on the project will be with money that is largely unallocated, including money from the City’s community works fund and $400,000 in payments in lieu of taxes from the Nanaimo Port Authority. The city also wants to see the municipal hotel tax increased from two to three per cent, to go towards the debt service. The most significant portion of the money - $2.5-million will come from the city’s strategic infrastructure fund which was designed to fund projects like the events centre. A referendum on the proposed events centre is expected to take place on March 11, with advanced voting days on March 1 and 8. A newsletter containing up-to-date information on the events centre and a referendum flyer will be sent to households this month.

Home listings in the Vancouver Island Real Estate Board (VIREB) region are less compared with last year, while demand remains strong. In January 2017, 245 single-family homes sold on the Multiple Listing Service (MLS) System compared to 258 last January, a decrease of five per cent. Sales were unchanged from December, which saw 243 sales. Active listings of single-family homes increased by four per cent in January to 893 from December’s 852, with 389 properties coming onto the market last month. However, inventory is still down by 38 per cent from one year ago, a significant reduction from the 1,431 available properties in January 2016.

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RDN powers bus fleet with natural gas The Regional District of Nanaimo (RDN) has purchased 24 new buses that are fully powered by compressed natural gas (CNG). The buses will be completely delivered by the end of this month and are expected to begin service by the end of the spring. With the addition of the new buses, all RDN buses will now SEE NEWS UPDATE | PAGE 31

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ANAIMO – Whether an established business owner or a budding entrepreneur, the Vancouver Island Conference Centre (VICC) in Nanaimo will be the place for you to be for one day each February for the annual SOHO (Small Office Home Office) Nanaimo combination conference, workshop and trade show. “The event is specifically of benefit for freelancers, contractors, people who work from home, essentially any business with fewer than 20 employees,� explained event Co-Producer Angie Barnard. The city’s inaugural event was held Friday, February 3. The all day session, produced by entrepreneurs for entrepreneurs, features a wealth of information and networking opportunities for small scale business owners and those considering taking the step of launching their own business. Chris Burdge, the


founder of bWEST Interactive is the event’s other Co-Producer. This year the day began with a keynote address by Isabelle Mercier-Turcotte, a well known brand strategist who discussed the importance of a company’s brand and of fine tuning its core message. Following the opening high energy keynote there were a series of 15 key presenters, including many local business leaders offering insights, stories, information and inspiration for owners of any business 20 persons or smaller in size. The event attracts a veritable Who’s Who of the local business community; just a few of the participants this year include AJ Hustins, the President of Nanaimo Precast Ltd., lawyer Matthew Van Den Hooven, Shari Molchan of Molchan Financial and many others. There were a number of imported speakers as well such as technology expert Steve Dotto, cultural engineer David Reeve and RBC Olympian athlete Will Dean

who discussed the importance of integrity in the workplace. There was also a small trade show featuring firms invested in the SOHO concept year round such as Monk Office, Accent Inns, the Canadian Federation of Independent Business and others. The day wraps up with a closing keynote presentation, this year it was Andrew Shepherd, the founder of the Vancouver Island Salt Company, a firm named BC Food Producer of the Year at the recent Vanmag Restaurant Awards. SOHO – Sma l l Office Home Office – is a movement that has resulted in events being organized a rou nd the world. T he Co-Producers invested in designing a SOHO event specifically for Islanders by Islanders, by understanding the region’s distinctive business culture. This is the first time this event has come to Nanaimo. To learn more about the event visit:



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Festival Nanaimo Captures Big Sponsor Headline Acts Showcase Local, Award Winning Talent And Popular Piratefest BETH HENDRY-YIM


ANAIMO – The Lion Bear Fox CD release party, featuring local musical talent Christopher Arruda, Ryan McMahon and Cory Woodward is just one of eight Signature Events planned for the 3 rd Annual Festival Nanaimo and one of a large line-up of art, sports, food and culture shows and events planned for the month of March. Sponsored by McDonalds and Signature Community Partners, Nanaimo Hospitality Association, Nanaimo Airport, The Port Theatre, Vancouver Island Symphony, Love Arts Nanaimo, and Tourism Nanaimo, the Festival begins March 1 and includes exhibits and shows for every age. “March is a month when arts organizations have great programming with concerts, dance, exhibits, and interactive programs,” said Margot Holmes, creator of Festival Nanaimo. “By working together with our community partners and as part of the Festival, we are able to showcase the amazing artistic talent in Nanaimo.” She added that each year has seen growth for the Festival, with more events and activities offered by a greater number of

The popular PirateFest has grown to include five days of family fun and events CREDIT:HA PHOTOGRAPHY

organizations and businesses. “It’s an opportunity for organizations and businesses that are hosting an event to pool their marketing resources and showcase what’s happening in Nanaimo to a larger and more far-reaching audience.” She added that with spring brea k now two week s long, t h e re a re p l e n t y o f f a m i l y friendly events, including the popular PirateFest that has been increased to five days this year. “Country Club Centre is PirateFest headquarters from March

21-24,” said Holmes, adding that there will be free activities for all ages right up to PirateFest Day on March 25, as well as plenty spring break camps offered through Parks, Recreation and Culture, Crimson Coast Dance’s annual Body Talk Youth Program, Theatre One’s presentation of Peter Pan, and programing at the Nanaimo Museum and Harbourfront Library. “To wrap up PirateFest there will be a show by The Purple Pirate’s Magic Pirate Ship at the Port Theatre.”

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Although some of the events, like the 14th Annual Wee Tipple whiskey tasting party, are well-entrenched, new entertainment and activities are regularly being added. Hops and Hounds held at Maffeo Sutton Park hosts beer tasting and a gathering of dogs and owners for a massive dog photo, and a blues bash celebrating award-winning blues artist David Gogo’s birthday is sponsored by Nanaimo clothing designer sensation Mary Desprez and High Road Clothing. The Port Theatre will be presenting amazing talent, starting the month with Kiran Ahluwalia, and continuing with The Celtic Tenors, and the Vancouver Island Symphony presents a St. Patrick’s Day Special with celtic band, Rant Maggie Rant, and Symphony Sound Bites, a one hour show with appies or dessert, featuring the music of Mozart. “T h is month is ty pica l ly thought of as a low season for tourism, but Festival Nanaimo has something for everyone and we market to a wide audience. Local hotels offer great deals, and “Dine About”, another Festival event, has more than 40 restaurants offering unique specials for three weeks in March.” The brainchild of Holmes, Festival Nanaimo gives residents and

Margot Holmes said Festival Nanaimo provides organizations the opportunity to work together and reach a broader audience CREDIT: HA PHOTOGRAPHY

visitors a chance to experience some of the many events happening in Nanaimo. “When I first created the Festival, it was because there was so much going on that people didn’t know about. We’ve gotten great feedback from our sponsors because it promotes our city and gets people out and enjoying all that it has to offer.” Festival Nanaimo is a community project of Vancouver Island Symphony.

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Nominations sought for VIREB Commercial Building Awards


A N A I M O – I t’s been a busy year for construction o n Va n c o u v e r I s l a n d , a n d o rg a n i z e r s o f t h e 10 t h A n nu a l Va ncouver Island Real Estate Board Com mercia l Bu i ld i ng Awards, set for April 20, at the Coast Bastion Hotel in Nanaimo, are expecting a large number of nominations. Commercial, industrial and revenue-producing projects, including renovations, from the Malahat to Port Hardy are up for these awards, and must have been completed between January 1 and December 31, 2016. Nomination deadline is March 2. There will be at le a st n i ne com merci a l categories: ■ Mixed-Use (commercial/ residential) ■ Community – senior’s housing ■ Community institutional ■ Retail ■ Industrial

Multi-family apartment ■ Multi-family townhouse ■ Hospitality ■ Commercial renovation/ restoration T here w i l l a lso be a judges’ choice award for the best overall entry. A select team of judges from the real estate industry will perform adjudication. Tickets to the event, which is expected to be a sellout, are $125 plus tax, and are available at For information about the Com mercial Buildi ng Awa rds, a nd sponsorship, and to obtain a Nomination Form, go to www.businesseaminer. ca/events.

Or contact Sue Lessard of VIREB at 250-390-4212 or visit

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MILLENNIAL MARKETING REQUIRES A MORE FOCUSED APPROACH Professional Food Photographer Stresses The Importance Of Social Media


A N A I M O – M a rk e ting for the increasingly i mporta nt m i l len n ia l marketplace means a major readjustment in thinking, according to professional photographer and marketing consultant Tim McGrath. T he owner of, a company specializing in the production of food themed photography, McGrath said the efforts that appealed to earlier generations will simply not have the same impact on contemporary buyers. “When you go into a restaurant the clientele are typically going to be either over 50, or under 30 years of age. The 30 to 50 age range people are typically too busy in life to be spending too much time in restaurants,” he said. “They’re going to be driving kids to hockey or soccer. They’re going here, they’re going there. They simply don’t have the time to be dragging the kids to restaurants on a regular basis. So

For more than a decade Tim McGrath has worked as a professional food photographer and marketing consultant

McGrath states that a timely use of Social Media is an excellent way to reach the younger consumers

if you want to attract under 30 consumers you’re going to have to make use of things like Social Media more effectively than ever before.” While it’s important for any business to have an online presence, such as a website, a regularly updated and maintained Social Media presence is the key to attracting the attention of a millennial consumer. “While there are a number of different online platforms to choose from Twitter, Instagram and Facebook continue to be the most effective for marketing a business – but again only if regularly updated,” McGrath explained. While a website with a page spelling out the daily specials being offered might attract a more senior viewer, the key to

drawing a consumer on the go would be uploading a lunch time special at 11:30, when the hungry Millennial is thinking about taking a break from work. “Social Media gives good value for the business owner as it’s essentially free, except for the effort it takes to make use of it,” he said. “When you look at successful restaurants you find that they make the effort to do the job right, including with their marketing. It all comes down to getting the word out. You can have the best food in the world but if no one knows you’re there you’ll not succeed. To reach the younger audience, tailor your message using the right messenger and you will succeed.” For more information visit the firm’s website at:

From left to right: Steve Thompson, Nanaimo Luka Plourde, Courtenay Jessica Turkington, Nanaimo Katherine Wolfe (National Honour Roll), Nanaimo Ryan Wood, Nanaimo Missing from the photo: Zaida Giron, Duncan Jacinta Philippson, Courtenay

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on past contributions – but only if the interest rate is low and you pay it back as quickly as possible. A good way to do that: Use your RRSP tax savings to help pay off the loan. 6. Diversify for growth Your maximum RRSP contributions are capped by the government – so to get the additional income you’ll likely need to enjoy the retirement of your dreams, be sure to invest in a TaxFree Savings Account (TFSA) and a well-balanced non-registered portfolio based on an asset allocation plan that matches your risk profile and time horizon. 7. Designate Choose a beneficiary for your RRSP. Generally, RRSP assets with a beneficiary designation do



Stephen J. Struthers, DBA, CFP, CLU


ou already know that one of the best retirement savings strategies for most Canadians is a Registered Retirement Savings Plan (RRSP) – and, as this year’s RRSP contribution deadline nears, here is a Super Seven list of some of the best ways to get the most from your RRSP. 1. Beat that deadline This year’s RRSP contribution deadline is March 1st, 2017 – don’t miss it! 2. Maximize Always make your maximum contribution each year – that’s how to get the most in immediate tax savings and in longterm growth. You’ll find your contribution room on your most recent notice of assessment from the Canada Revenue Agency (CRA). 3. Catch up Fill up unused contribution room. You can do that in a single year or over a number of years until you reach age 71 4. Rise up To have more money in retirement, raise your RRSP contributions as your income rises. 5. Borrow to save An RRSP loan can be a good option for maximizing this year’s contribution or catching up

not form part of your estate and do not attract probate fees. If your beneficiary is your spouse/partner or a disabled child/grandchild, your RRSP can be transferred tax-deferred to your beneficiary’s registered plan. Saving for retirement is an absolute necessity – and an RRSP is a great way to do just that when it’s part of an overall financial plan tailored to achieve your retirement dreams. Talk to your professional advisor. Stephen J. Struthers, DBA, CFP, CLU is a Senior Financial Consultant with Struthers Wealth Management at Investors Group Financial Services Inc. He can be reached at Struthers Wealth Management provides comprehensive financial planning advice to businesses and individuals. Struthers Wealth Management Investors Group Financial Services Inc. T: 250.729.0904 Ext. 6352 Email: Stephen.Struthers@

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Grotto Spa in Parksville Tops in Canada Parksville Qualicum Beach News ARKSVILLE- The Grotto Spa at Tigh-Na-Mara Seaside Resort in Parksville has retained its crown as the top spa in Canada. Spas of America, the largest spa and wellness travel website showcasing more than 600 of the best resort, hotel and health spas to consumers around the world, has unveiled the top 100 spas of 2016 including the top spas in Canada. For a second year in a row, the Grotto Spa has taken top honours in Canada and was also selected as the No. 1 ocean spa experience in North America. “I am so proud of the team at the Grotto Spa for their dedication, pride and commitment to our guests,” said Tigh-NaMara’s general manager, Paul Drummond. “We tru ly a re a destination resort and spa and sincerely appreciate our relationship with Spas of America which has been for nearly a decade.” Sa id Grotta Spa d i rector Paulina Alexander, “We truly are honoured to receive this award for the second year in a row a nd very proud of ou r team for providing our guests with the best spa experiences possible.”

The warm water Mineral Pool is infused with natural mineral and trace elements to detoxify the body and rejuvenate the spirit.” I n add it ion to t he Spa s of American awards, the Grotto


Spa is also Quality Assurance Approved by Leading Spas of Ca nada for ma i nta i n i ng the highest hygiene and customer ser v ice sta nd a rd s i n t he industry.

The readers of Spas of America have selected Tigh-Na-Mara Seaside Resort’s Grotto Spa as the No. 1 spa in Canada. PHOTO SUBMITTED BY TIGH-NA-MARA

“In 2016, we continued to see steady g row t h i n t he Nor t h American spa and wellness industry, with record visits and increased revenue,” said Spas of America president Craig Oliver. “Spa and wellness travel offers people a chance to take a s tep back, enjoy a slower pace and focus on what is truly important.” Since first opening their doors

in 2003, the Grotto Spa at TighNa-Mara Seaside Spa Resort has focused on offering guests experiences that go beyond the expected. “With 20,000 square feet of spa bliss, guests can experience a number of treatments including facials, body wraps, body glows, massages, manicures and pedicures, many with a focus on West Coast natural ingredients.

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ur community has been chosen as a stop on the th ird season of Rogers Hometown Hockey Tour from Friday, February 17 to Sunday, February 26. On the last weekend, Maffeo Sutton Park will be transformed into the heart of Hockey Hometown’s community festival and Ron MacLean and Tara Slone will broadcast live from the park. An all-weather ice rink, ball hockey tournaments and other events will be part of the week-long lead up to the big weekend. It’s a great event to showcase Nanaimo, our dedication to sports and recreation (hockey, specifically) and our community spirit. http://bit. ly/2iY47Ki ■■■

Speaking of hockey, our national sport is currently at the heart of another subject that’s risen high on our horizon rapidly – the Nanaimo Events Centre. Need a ‘catch up’? … the Centre will be primarily built for concerts and hockey (talks with the WHL are apparently in progress), but designed for everything from figure skating and curling events to rodeos and religious rallies. It will, likely, be similar in size and layout to Victoria’s Save-On-Foods Memorial Centre seating around – 5 - 7000. It would be located on the South Downtown Waterfront lands, across the street from Port Place’s southern side. Preliminary project costs are pegged at around $80 million. These costs are to be assumed exclusively by the City with a referendum being held on March 11 to seek residents’ approval to borrow $80 million to be paid back over 20 years.

The question that Nanaimo taxpayers are being asked is how many would support the development and construction as well as infrastructure management costs over its lifetime. An answer that taxpayers need to know before March 11 is – what will that price tag be? The City’s online information page ( provides links to feasibility studies with cost projections, funding and financing options, and who any participants and partners in the project might be. The public will be kept informed on the Centre through mail-outs, the city website and public open houses held in various locations throughout Nanaimo. There are also multiple groups on social media sharing their sides of the debate and helping to inspire discussion. Become informed on the subject and get ready to vote on what will be our community’s largest infrastructure commitment ever. One way or another, we’ll all be part of history on this one so get out and vote – you’ll have a story to tell later! Kim Smythe is CEO of the Greater Nanaimo Chamber of Commerce. He can be reached at ceo@


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ICONIC FURNITURE RETAILER MARKING ITS 40TH ANNIVERSARY “I really think that one of Dodd’s Furniture & Mattress Opened For Business In 1977


ICTORIA – A business l e a d e r, a c o m m u n i t y icon, a local celebrity, regardless of the hat he’s wearing Gordy Dodd will wear it with style. The founder, inspiration and good natured front man for Victoria-based Dodd’s Furniture & Mattress, Dodd is proof that business success and community involvement are compatible achievements. “When I first came to this country from India I had a chance to work in a furniture store in Grand Prairie, Alberta which was my first experience working in the furniture business,” Dodd recalls. “I spent quite a bit of time working in the north which I enjoyed. That was back in 1959, I was only a lad then, but then really I’m still only a lad.” Gurdial Singh (Gordy) Dodd was born in 1945 in the small village of Jalwehra in the Punjab Region of India. His home was located in a rural farming district located at the foot of the Himalayas in the nations far north. Coming from a family of seven children he later immigrated to Canada where one of his sisters lived. Once in the country his fondness for northern climates saw

“World Class” Recliner Furniture

We are pleased to congratulate Dodd’s Furniture

40 years

of serving Vancouver Island

the things that has helped us to grow has been the way we advertise.” GORDY DODD FOUNDER, DODD’S FURNITURE & MATTRESS

him travel throughout the area and take on many jobs including his first exposure to the business of furniture sales. Later moving to Victoria with his wife Ravinder he worked a number of jobs, including that of taxi driver before opening his original furniture store at the corner of Quadra Street and Kings Road. T he fi rst Dodd’s store was opened in 1977. Now, 40 years later, Dodd’s Furniture & Mattress has g row n i nto one of Vancouver Island’s most iconic furniture store brands. “That first job in a furniture store in Grand Prairie really give me some good experience but eventually we moved to Victoria where we opened our first store which only had a couple of thousand square feet. So you could really say that I had grown up in the furniture business,” he said. The company’s main outlet is a 35,000 square foot store located at 715 Finlayson Street in Victoria. The company also operates a 25,000 square foot store in Nanaimo (which opened in 2011) with its newest store being a 16,000 square foot retail outlet in Campbell River. That store opened for business last September. To help keep the stores stocked and the customers satisfied, Dodd’s also operates a large (43,000 square foot) distribution warehouse in Victoria and maintains a fleet of 14 delivery trucks, moving goods all across Vancouver Island to keep up with client demand. In total Dodd’s Furniture & Mattress has a staff count of just over 70 employees. With the homeowner in mind, Dodd’s offers a vast range of furniture options to complete any

Dodd’s Furniture’s next television advertisement is a play on Game of Thrones, with Gordy (centre) and Love Dodd (left) playing prominent roles

A true family run business, the Dodd family continues to own and operate the business started 40 years ago bedroom, dining room or living room. At its three outlets Dodd’s Furniture & Mattress sells everything from sofas and sectionals to recliners, dining rooms sets, home entertainment centres, coffee tables, chairs, office furniture, bookshelves and so much more. A sampling of the brand name products carried by Dodd’s include those produced by Ashley Furniture, Elite Sofa Design, Palliser and Best Chairs. The Silverton Sound furniture collection is a Dodd’s featured product line, providing high end furniture solutions for virtually any room in the home.

The Dodd’s Sleep Centre offers the largest Simmons mattress selection on Vancouver Island and the largest Serta mattress selection in the province. Willing to stand behind the products it sells, Dodd’s offers a 30 night sleep guarantee on all of its mattresses. All of the Serta and Simmons mattresses sold by Dodd’s are manufactured in Canada. Dodd’s has become Serta’s largest independent mattress gallery in Canada, while the company is Simmons largest independent gallery in BC. The company also prides itself on selling high quality Canadian

It's been a pleasure being a business partner of yours over the past 15 years!

made furnishings. Its Elite Sofa Design products are crafted by a family-run business in Delta that specializes in custom living room furniture. The company can also produce custom orders, with deliveries expected within four weeks. Dodd’s also carries Mako Wood Furniture manufactured in Surrey using British Columbia lumber, and Elran, a line of high end products produced by a family run enterprise in PointeClaire, Quebec. “Our Palliser gallery is the largest in BC. You can have what SEE DODD’S FURNITURE | PAGE 13



Love Dodd was a winner of the 2015 Top 20 Under 40 Awards, an acknowledgement of his skills as a businessman The latest Doddâ&#x20AC;&#x2122;s outlet is its operation in Campbell River, a 16,000 square foot retail store which opened in 2016

Home furnishings is the companyâ&#x20AC;&#x2122;s main focus, selling a wide variety of products from leading manufacturers


you want, just choose your style and choice of leather or fabric,â&#x20AC;? he said. Doddâ&#x20AC;&#x2122;s purchasing philosophy has always recognized that by offering products produced locally the entire regional economy benefits. Locally made products also offer improved value for the customer, in the form of quality materials and faster delivery times. â&#x20AC;&#x153;We set out from the beginning to furnish pretty much everything inside of the home,

thatâ&#x20AC;&#x2122;s why we have such a broad range of products and choices,â&#x20AC;? Dodd said. In addition to its exceptional lines of furniture and mattresses Doddâ&#x20AC;&#x2122;s Furniture & Mattress is probably best known for its quirky, tongue in cheek television advertising. This long running series of locally produced television spots feature Dodd assuming different pop culture personas to help sell his products. Over the past few decades he has appeared as everyone from Indiana (Hindiana) Jones to Captain Kirk to Spiderman to Zorro

in his never ending quest to bring humor and wit to the business of sales. The light hearted but memorable advertisements have helped to cement the image of the Doddâ&#x20AC;&#x2122;s Furniture brand in the hearts of buyers across Vancouver Island. â&#x20AC;&#x153;I really think that one of the things that has helped us to grow has been the way we advertise. When we started doing the TV spots it was viewed as a very different form of advertising and I think that difference really helped. The marketing people found a different way to advertise and the television ads have worked really, really well for us,â&#x20AC;? he said. â&#x20AC;&#x153;Every time a customer walks into the store they have a smile. The ads send out a positive message, and thatâ&#x20AC;&#x2122;s what we want. Thereâ&#x20AC;&#x2122;s enough sorrow so why not make people smile? So Iâ&#x20AC;&#x2122;d definitely have to say that the way we advertise has helped us to grow.â&#x20AC;? In the early days of operating a furniture store in the capital region, there was a lot less fun and much more work and worry involved. During his first few years of operation Dodd would be on the job practically around the clock. Then lacking the mature distribution systems the chain now employs, it would not be unusual for Dodd to rent a truck in the morning, buy furniture in

A proud supplier to Dodd's Furniture & Â&#x160;Ä´Â&#x203A;Â&#x17D;Â&#x153;Â&#x153;

Happy 40 year anniversary to the team at Dodd's Furniture


Vancouver, transport the furniture back to Victoria and then use the truck for deliveries in the evening â&#x20AC;&#x201C; all of which he would do himself. The days were long, but the end results for Dodd and his family have proven well worth it. â&#x20AC;&#x153;But it was all worth it and today itâ&#x20AC;&#x2122;s really a family business with my son (Love Dodd) and my daughter Aman and my son in law (Jag Sahota) all being part of the business. My wife also worked with us for a long time so it really does involve the whole family,â&#x20AC;? he explained. â&#x20AC;&#x153;We have to thank God, but we also worked hard, day and night to make it happen, so nothing really happened by accident.â&#x20AC;? The often hard life lessons Dodd has picked up over the past seven

decades, from his earliest farming experiences in rural India, to his success as a Canadian entrepreneur and businessman, have also taught him the importance of being a good corporate citizen. Dodd has found a comfort and a personal satisfaction in taking steps to help those less fortunate in the communities that his business serves. The President of the Indo-Canadian Cultural Association Dodd is frequently involved with myriad community-focused projects. He is particularly involved with helping to feed the homeless and as a result the company hosts two full turkey dinners per year (at Thanksgiving and at Christmas) where as many as 2,000 people are fed at any one time. Doddâ&#x20AC;&#x2122;s Furniture has been hosting its annual turkey dinner program for more than 20 years. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s not just at special times of the year either. Year round we collect clothes and food and other things for the community. We do the turkey dinner in Victoria and now in Nanaimo and we estimate that weâ&#x20AC;&#x2122;ve fed something like 40,000 people over the past 20 years. This is something that weâ&#x20AC;&#x2122;ve done for a long time and I believe it is the intention of my son to continue doing this in the future,â&#x20AC;? he said. Giving back to the community that has helped it to grow and prosper is an important part of the Doddâ&#x20AC;&#x2122;s Furniture & Mattress SEE DODDâ&#x20AC;&#x2122;S FURNITURE | PAGE 14

We are proud to support Doddâ&#x20AC;&#x2122;s Furniture. CongratulaĆ&#x;ons on your 40th anniversary. Your commitment to the community is admirable.




story. Gordy Dodd is actively involved in a number of multicultural groups and activities in the city, not only the Indo-Canadian community. “We’re community minded people. I work with the Greek community, the Portuguese community and others. There’s a local newspaper that I support with advertising, I try to spend some money with everybody to help the widest possible number of people,” he said. As a de facto local celebrity, to have Gordy Dodd attend a cultural event has been a proven way for a group or organization to attract interest to its cause or plight for years. He regularly makes appearances in aid of causes or issues where his presence is always warm and welcoming. “We advertise in the Chinese community and I regularly go to their community functions, joining in community dinners and that sort of thing, so it really does make a difference,” he said. “You know it’s kind of nice to be treated like a celebrity and the groups I go to love it. It’s a way of celebrating Victoria’s multicultural history and a way to help and to have fun.” While Gordy Dodd continues to be the most visible ambassador for Dodd’s Furniture & Mattress through his ongoing television commercials (the latest will feature a Game of Thrones theme) his son Love Dodd now operates as

The Dodd’s Sleep Centres sell mattresses from industry leaders such as Serta and Simmons company President. “Love is the President, but I’m still keeping an eye on him and the company,” Gordy jokingly said. T he sen ior Dodd has some serious health concerns about 10 years ago that required a realignment of the firm’s corporate structure. “Everything’s okay but I’m 71 now so I’m just keeping an eye on everything but mostly it’s up to Love now,” he said. While still an active part of the company the senior Dodd is slowly making way for the next generation of management to guide the company he created through the 21st Century. While effectively serving clients across Vancouver Island from its three regional outlets, the opening of the Campbell River store in September 2016 effectively caps the company’s building plans for the immediate

future. Will there ever be a Dodd’s Furniture & Mattress store on the Mainland? That’s a decision he’s leaving to his son Love. “If we ever decide to open a store off the Island that decision would have to depend on my family. I think we’re pretty much settled down on the Island and are doing a good business and if they want to expand to the Mainland or elsewhere that would be up to them,” he said. For Love Dodd the company’s future remains bright and with the opening of its 43,000 square foot distribution centre in Victoria the enterprise is better equipped than ever to serve the needs of its expanding customer base. “This distribution centre allows us to service the whole Island better than ever,” he said. “Having a facility like this, and

with our fleet of delivery trucks, we can provide right away delivery for our customers. You’re not going to have to wait two or three weeks or anything to receive your furnishings. Providing personal service has always been a real strength of the company as it has been from day one.” New stores, new distribution systems, new management may mark the evolution of Dodd’s Furniture & Mattress, but one thing that will not be changing is the company’s long standing involvement with and commitment to the communities that it serves. “Being involved in the community is a huge part of our company, it’s a big part of our Mission Statement, so that is something that won’t be changing,” Love Dodd stated. Another key area of corporate business that won’t be changing, regardless of management, will be the firm’s iconic and distinctive television advertising. While it’s certain that Gordy Dodd will be prominent in the company’s advertising for as long as he can wear a wig or don a super hero costume, increasingly Love Dodd is taking his place in the company’s advertising effort. He’s front and center in the latest ‘Game of Dodd’s’ advertisement for example. “Yes, that’s me, the big guy with the bald head,” Love explained with a chuckle. “No matter who is in charge we’ll be continuing with our ads, that’s a big part of what we’re known for. Who can’t find some humor in seeing someone poke

fun at themselves? That’s what makes those ads work. You can get the message out and have fun doing it, why wouldn’t we continue doing them? We have been doing those ads for so long it’s like we’ve become part of people’s families.” For the immediate future Dodd’s Furniture & Mattress intends to continue to offer its Vancouver Island customers a wide range of top quality furnishing choices, while brightening their television viewing with its unique marketing approach, all while being actively involved in supporting Island communities. Gordy Dodd is quoted as saying that one of the keys to his, and ultimately his businesses success was to be curious about the community and the people that make that community a whole. “Basic curiosity, a need to do more than is required” is how he described his motivation, that and being willing to offer a helping hand when you can. The other key to the success of the company is having an excellent and loyal staff, with some employees being with Dodd’s as long as 35 years. For more than 40 years Dodd’s Furniture & Mattress has been a retail leader and a community champion, a winning combination that won’t be changing any time soon. As Gordy put it: “When you take from the community, you give back to the community.” To learn more please visit the company’s website at: www.

Congratulations on 40 Years of business and community service. We look forward to being a part of your business for the next 40 years.

We are proud to support Dodd's Furniture as you celebrate this incredible milestone.







ha mbers across the i s l a n d w i l l c e l e b ra t e Ch a m b er We ek, Febr u a r y 2 0 – 2 4 . I t’s a g re a t opportunity to highlight the many ways #WeGetBizDone on behalf of businesses in our com mu n ities. W hether th is means advocating on behalf of ou r members, or offeri ng a menu of memb er b enef its and opportunities for members to showcase their business, Chambers and Boards of Trades have been supporting businesses in BC for well over a century. T h is yea r, the Du nca n Cow i c h a n C h a m b e r o f C o mm e rc e c e l e b ra te s 1 10 y e a rs since our formation under the BC Boa rd of T rade. We’l l be

celebrating all month with a series of events and programs to help suppor t Cow icha n’s bu si nesses, sta r t i ng w it h a series of Lunch n Learns: Soci a l Me d i a T rend s for 2017 with Social Media is Simple, How I Built my Business One Fear at a Time with Lush Eco Lawns, a nd Ex tended Benefits just for Chamber Members w ith the Glen Naylor Financial Group and the Chambers Group I n su ra nce Pl a n. O u r February Luncheon will highlight speakers from the Port Ren f rew a rea ta l k i ng about t he t ra nsit ion f rom log g i ng to tourism and the success of new tourist attraction Avatar Grove. We will also host a Tuesday Te a Pa r t y du r i n g Ch a m b er Week to celebrate 110 Years at the Chamber. We are debating if staff will dress in 1907 attire! In keeping with the 110 year theme this month, we will be recognizing 110 members who

have joined the Chamber in the last 18 months, helping us to achieve our goal of 500 active members. We will also showcase long term supporters of the Chamber, many who have been in the Chamber family for well over 25 years – a testament of the value of Chamber membership. Like most Chambers of Commerce and Boards of Trade, we belong to BC’s la rgest business network, the BC Chamber of Com merce, know n for its g rass-roots pol icy bu i ld i ng process. We a re once a ga i n del ig hted to b e pa r t of t h i s process to discuss innovative policies that respond to current, on-the-ground needs of busi nesses i n ou r com mu nities. Last year, our Chamber was instrumental in bringing for wa rd a p ol icy t h at c a me from one of Cowichan’s largest wineries, calling for equitable ta x at ion for BC’s w i ner ies, distilleries and cideries. We look forward to working with

Chambers across BC to bring these policies forward at the BC Cha mber of Com merce’s AGM in Victoria in May. ■■■ Februa ry 2 4 kicks off Di ne Cow icha n, Cow icha n’s first Dine Around style program. 25 restaurants have signed on to offer a variety of unique dini ng specia ls over t he 17 d ay Dine Cowichan festival. Come to the Cowichan Valley to get your culinary fix February 24 – March 12! Details at www. ■■■

Welcome New Chamber Members: Rotary Duncan, Coast Capital Savings, DogDiggzP2P Marketplace Inc, The Olive Station, What’s On Digest Cowichan, Duncan Garage Café & Bakery, My Great Housekeeper, Prima Strada Pizzeria, Island Computer Services and Big Brothers and Big Sisters of Cowichan Valley Sonja Nagel is Executive Director of the Duncan Cowichan Chamber of Commerce. She can be reached at or 250-748-1111

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TOP 10 SCAMS & FRAUDS ...protect yourself It’s that time of year again when we announce the Top Ten Scams, Frauds and Things to Watch For in 2017. 1) Hoax News - Beware “fake” news intended to mislead the masses for political purposes or financial gain, or to lure victims into clicking on links and downloading malware and viruses onto their computers and mobile devices. 2) Online Loans - Fake loan companies typically require applicants to pay fees in advance of securing the loan to Rosalind Scott, BBBVI President & CEO cover items such as interest payments, legal fees or insurance fees. Once the “fees” are paid, the lender disappears, no loan is provided, and victims end up in greater debt.

a special thanks to our

Community Partners

3) Bogus Customs & Delivery Charges - Do not to fall victim to unsolicited claims from fake delivery service providers stating that you owe customs and delivery charges for undelivered packages. 4) Fake Apps - Counterfeit apps are designed to look and feel like they belong to legitimate retail stores. Some fake apps will inundate you with pop-up junk ads, while others will result in credit card and personal information being stolen, or malware being installed on your mobile device. 5) Auto Subscriptions - Many consumers taking advantage of online deals or trial offers for health and beauty products, vitamins, home care necessities, vacations and other items, find themselves unknowingly signing up for expensive, seemingly endless, automatic monthly subscriptions for unwanted products. 6) Phishing Imposters - Many computer virus and phishing scams masquerade as the emails or websites of legitimate businesses and organizations. Don’t take the bait!

*Trade-mark of the Council of Better Business Bureaus used under license.

7) Lottery & Prize - Don’t fall for fantastic offerings of foreign lottery winnings, dream vacations, exciting prizes of money, a new car, a shopping spree or new technology, especially if you don’t recall entering to win such offerings. 8) 3rd Party Application Services - Use caution when hiring third-parties to assist with filling out and submitting applications for government services, grants and loans. Before hiring such agents, make sure that you clearly understand the specific services you are receiving. Also be sure that you understand the risks of providing private personal information to a third party and how this information will be stored. 9) Tech Support Scams - Consumers are aggressively being targeted (by phone, email and online pop ups) by fraudsters pretending to represent Microsoft, Apple or other Tech Support companies. Treat all unsolicited contact via phone, email or pop-ups with skepticism. Purchase anti-virus software on your own accord, from a trusted source. 10) Foreign Money Transfers - Beware emotionally charged letters, emails and social media posts from people in foreign countries asking for financial assistance, discovering inheritance money, offering investment opportunities or suggesting the need to wire transfer money for any reasons. Such requests are almost always a scam. For additional information about the Top 10 Scams and how to protect yourself go to BBB serving Vancouver Island website at:

BBB Customer Reviews DID YOU KNOW? BBB Business Profiles include Customer Reviews (as well as business details and complaint history). Share your experience about doing business with both Accredited and non-Accredited Businesses. Submit a review online via our website.

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esja Walker, like an i nc re a s i n g nu mber of young people, moved to Port Alberni from the Lower Mainland a little more than two years ago. She brought her family and a business creating small batches of organic and natural skin care products. She moved for more affordable property and a small, friendly and safe community in which to raise her children. We were excited to have her doing this kind of business here as it was another sign of our diversification. She settled in the Lower Johnston Road (Highway 4) area where several other women have thriving businesses. About six months in she

called me to say she was â&#x20AC;&#x153;having trouble finding the algorithm for doing business in Port Alberniâ&#x20AC;? and was thinking of moving back to the mainland. The City and Community Futures Alberni-Clayoquot sprang into action and a business mentor began working with her. In April of 2016, Haven Living won the Alberni Valley Chamber of Commerce â&#x20AC;&#x2DC;Community Excellence Awardâ&#x20AC;&#x2122; in the â&#x20AC;&#x2DC;Greenâ&#x20AC;&#x2122; category. Itâ&#x20AC;&#x2122;s now February 2017; Desja has increased her business by 40 per cent, is exporting her product and is getting ready to relocate into a bigger shop in another business area. The new site is in a millennial enclave they have taken to calling SoPo (short for South Port Alberni). Her shop, Haven Living, will continue to create and sell her skin care products as well as source an eclectic blend of other Canadian skin care products for sale. However she is especially excited to be opening a â&#x20AC;&#x2DC;new era neighbourhood mercantileâ&#x20AC;&#x2122; with long-time employee Jamie Del Rio who will be specializing in her refurbishing of

much-loved but dated furniture and salvaged wares, Rob Gentleman of Green Earth Woodworks (who makes beautiful custom furniture using old salvaged wood), Tashia Potter (whose photography, web design and social media skills have been key to the success of the â&#x20AC;&#x2DC;Heart of Vancouver Islandâ&#x20AC;&#x2122; Facebook page) and other Alberni Valley artisans. All artisans will also be offering workshops in their respective areas of expertise. The store that Haven Living is going into is undergoing extensive renovations inspired by Port Alberniâ&#x20AC;&#x2122;s Facade Improvement Program which is delivered by Community Futures in a partnership with the City of Port Alberni. Her landlord is also stepping up financially for the buildingâ&#x20AC;&#x2122;s changes. For more, please Google or Facebook â&#x20AC;&#x2DC;Haven Livingâ&#x20AC;&#x2122; or contact Desja at 250.724.4442. Pat Deakin is the Economic Development Manager for the City of Port Alberni. He can be reached at 250-720-2527 or





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EMPLOYEE OWNED BUSINESS FINALIST IN BUSINESS EXCELLENCE AWARD Sticking to what it does best is the secret to this employee owned and Island grown business


ARKSVILLE - Recently nominated for a Business Excellence Award, Weatherwise Cedar Products is a true homegrown Island success story. Not only is it Island owned and operated by its employees, but it specializes in Western Red Cedar grown right here on Vancouver Island. “This species grows well on our wet coast so it’s the best choice for making into products used on Vancouver Island that are weather resistant and can tolerate lots of moisture,” said Greg Matheson, general manager. “We’ve learned, over the past 50 years in business, to focus on what we do best and that is milling and manufacturing Western Red Cedar.” Of the forty employees currently working at Weatherwise, Matheson said about half are shareholders, adding that some of the owners have since retired. “Although they are retired, they live in the community and still come in periodically to see how things are going and to visit.” Matheson said the workers made a good investment by buying the mill and store. It provides them with jobs in the community where they live and a strong sense of place serving their neighbours and friends. “The last couple of years have been our busiest, not just because of the economy, but also because people are looking to stay more local with the products they purchase and where those products come from.” He added that winning the Chamber of Commerce’s Business of the Year award in 2016 helped as well, giving his company recognition by letting the community know its history and how dedicated it is to the region. Weatherwise has seen its ups


Weatherwise is an employee owned and operated company CREDIT:WEATHERWISE CEDAR PRODUCTS

Western Red Cedar fits the wet coast weather with its high tolerance for moisture

Curt and Greg display a few of the business awards Weatherwise has won over the past few years



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“It’s a great feeling recognizing fence panels, custom timbers, and siding that were designed and processed in our mill and are now located across Vancouver Island.” GREG MATHESON GENERAL MANAGER, WEATHERWISE CEDAR PRODUCTS

There is a strong sense of pride in the owners when they drive by a home showcasing their products CREDIT:WEATHERWISE CEDAR PRODUCTS


and downs and challenges over the years, but with hard work and dedication it has survived. Matheson feels that’s why there is such a strong sense of pride amongst the employees.

“It’s a great feeling recognizing fence panels, custom timbers, and siding, that were designed and processed in our mill, and are now located across Vancouver Island,” he said. Although the building industry is seeing more products created with the intention of taking the place of

wood, Weatherwise has seen them come and then go. “Western Red is a consistent and reliable product, plus when it is well maintained, it lasts for a long time and the customer today is looking for ways to make the products last.” To fill that need, Weatherwise carries a full line of stains and

paints specifically designed for cedar and the weather it faces on the Island. It is also offering project management and support, especially for large and unique projects. “We have a team that will sit down with the client to look at the fencing options. It may require prefab panels or, because the ground may not be even, it may require different options. In areas like Fairwinds and Nanoose, panels need to be installed up the side of rock and/or around trees. We work with construction companies like Blair’s Fencing and Digg Contracting, who specialize and like these kinds of challenges.”

Winning recognition for its hard work is an honour, Matheson said, and is a testament to the company’s values and work ethic. But he has no idea who nominated the business. “I’ve asked everyone that works here if they nominated us and everyone said no. It must have been a customer.” Matheson doesn’t doubt that one of its clients nominated it for an award. Service drives every aspect of the business and the company’s growth. “My dad told me from an early age, while I worked in his store in North Vancouver, that you have to earn your customer’s business. Every employee at Weatherwise’s store and mill follows that same policy.” Weatherwise is at 1282 Alberni Highway in Parksville

Weatherwise has diversified to carry accessories and specialty stains to enhance the look of their products

Weatherwise mills Western Red Cedar harvested from Vancouver Island



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1900 Griffiths Road

COMMERCIAL 2525 McCullough Rd, Nanaimo

Retail, Commercial & Warehouse

Unit 4: approx. 2,521 SF

95% SOLD

For Sale | $429,000 Units 8, 9 & 10: approx. 4,430 SF

For Sale | $595,000 ONLY ONE LOT LEFT (approx. 1.3 acres) in this new industrial development in central Nanaimo. For Sale | $649,000


9.6 acre development site with possible subdivision potential. Prime central location. Zoned I-1 Light Industrial. For Sale l $2,945,000

Island Hwy S, Union Bay

Unit 4 has 3 offices, reception area, washroom & mezzanine. Units 8-10 are comprised of a large open warehouse with 17 ft ceilings and two overhead doors. Zoned I-3 High Tech Industrial.

COMMERCIAL/INDUSTRIAL MIX 20,000 sq ft building on .65 acre in Coombs. Ideal for owner-occupier &/or lease a portion of the premises. For Sale | $1,495,000

3645 Tralee Road, Qualicum

310/320 Hunt Rd, Courtenay

102-1811 Comox Ave, Comox

COMMERCIAL STRATA UNIT Approx. 5,381 sq ft quality strata unit in prime location with plenty of parking, tenanted by Scotiabank. For Sale | $1,495,000


Highway access; multi-zoned Rural & Industrial Marine; partially developed.

Approx. 6 acres near Hilliers; includes home and 2 industrial buildings; zoned MU-1 Mixed Use.

For Sale | $2,995,000

For Sale | $998,000

Approx. 1.0 acre parcel on a corner lot in an established residential neighbourhood and busy shopping area close to amenities. Zoned LUC Land Use Contract. For Sale | $849,000


1. 2414 Island Hwy E, Nanoose 2. 2430 Island Hwy E & 2433 Summerset, Nanoose


Rare Opportunity - In popular tourist destination community, this 10 acre property has approx. 400 feet of oceanfront; zoned Tourist Commercial. For Sale | $4,250,000

2601 Mission Rd, Courtenay

2714/2694 Island Hwy South


1. Approx. 2.57 acres - $1,200,000 2. Approx. 3.17 acres - $1,300,000 Highway exposure with good access. Possible rezoning to allow gas bar & convenience store. Currently zoned Commercial 5.

Highly visible 2.8 acre development site adjacent to the newly constructed Comox Valley Hospital.

CAMPBELL RIVER: Great development property with ocean views close to amenities, zoned RM-3. 2714 - Approx. 1.66 acres $779,000 2694 - Approx. 2.74 acres $899,000

For Sale | $1,960,000

For Sale - together or separately.




Investing for business owners â&#x20AC;&#x201C; Time to make it personal


ouâ&#x20AC;&#x2122;ve always had a strong focus on financial goals for your business. Now itâ&#x20AC;&#x2122;s time to ensure that the personal side of your finances gets the same care and attention. Prior to implementing any strategies individuals should consult with a qualified tax advisor, accountant, legal professional or other professional to discuss implications specific to their situation. You may have a number of good reasons to expect that the value of your business can provide the funds you need for a comfortable retirement. But in business, as in life, nothing is ever certain. For example, economic changes or an unforeseen event â&#x20AC;&#x201C; such as a lawsuit, loss of a key client or a key supplier â&#x20AC;&#x201C; could have an adverse impact on the value of your business. When youâ&#x20AC;&#x2122;re ready to retire, depending on the economy, you may not get the price you need, or be able to see your business, to support the retirement you envision. You could continue to work for your company, or sell your business to family, but since you may no longer have a direct decision-making role, even these options may not ensure a lasting income. Thatâ&#x20AC;&#x2122;s why an important part of your personal risk management strategy should be to establish a source for retirement funding thatâ&#x20AC;&#x2122;s independent of your business wealth. A personal investment and savings plan can help ensure the long-term financial security of you and your family. As an entrepreneur, you have invested a considerable amount of time in your business to make it successful. An RBC advisor can help you put the same emphasis on your personal investing strategies. Ease into personal investing Separating your business goals from your long-term personal goals is an important step toward ensuring that you are well positioned to live the life you want to live when your business days are over. Focusing on the financial side of your personal life is a key part of the planning process. And just as your business skills grew incrementally over time, so can your approach to personal savings and investing. Consider these strategies: â&#x2013; Succession Planning â&#x2013;  RRSP and Spousal RRSPâ&#x20AC;&#x2122;s â&#x2013;  Tax Fee Savings Accounts â&#x2013;  Individual Pension Plans For advice on any of these strategies for building and individualizing a retirement plan please contact an RBC Advisor.


From left: Greg Bianchini of GNB Builders of Ladysmith receives the Construction/Development Business of the Year Award from Tom Siemens of RBC Royal Bank

notes Mark MacDonald of B u s i n e s s E x a m i n e r, w h i c h coord i n ates t he event. â&#x20AC;&#x153;We had 83 fi na l ists th is yea r i n 17 categories. There was a tea grower, an underwater robot m a ker, a nd a compa ny t h at bu i ld s m i n i-hou ses, ju st to name a few.â&#x20AC;? Bruce Williams of CTV Vancouver Island served as Master of Ceremonies for the event, wh ich h a d Black P re ss a s a

21 Pl at i nu m M e d iu m S p on s or this year. RBC Royal Bank and Grant Thornton LLP as Gold Sponsors. Category sponsors w e r e C I B C , C o a s t a l C o mmunity Credit Union, Helijet, Grieg Seafood, Top 20 Under 40, Liquid Capital West Coast Fi na nci ng Cor p orat ion a nd Invest Comox Valley. Q u a l i t y Fo o d s s t a r t e d a s Q u a l i c u m Fo o d s i n a v e r y sma l l store i n dow ntow n Qualicum Beach, and the SEE BE AWARDS | PAGE 22



ÂŽ â&#x201E;˘

Registered trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. Trademarks of Royal Bank of Canada. 30060 (02/2010)



sma l l g roup of fou nders felt t h at i f t hey cou ld prov ide exceptional service, they wou ld be successf u l i n t hat c o m m u n i t y, a n d i n o t h e r s a ga i n st l a rger compet itors. Now heading into its 35 th year i n bu si ness, it’s more comfor table to look back at t he s t o r e ’s b e g i n n i n g s , w h e n owners faced 20-plus per cent i nterest – b el iev i ng i f t hey cou ld su r v ive a nd t h r ive i n

that environment, they would make it anywhere. V ic tor i a a re a w i n ners i ncluded RingPartner as Entrepreneu r of the Yea r, Empire Hydrogen Energy Systems as Green Busi ness of t he Yea r, Bayshore Home Health of Sidney as Health Care Business of the Year, Victoria Eye as Professional Business of the Year, Coastal Heat P umps of Sidney as Trades Business of the Yea r, L evel Ground T rading SEE BE AWARDS | PAGE 23


GRANT THORNTON LLP COMMITTED TO CLIENTS AND Steve Roscoe of Woodland Flooring of the Comox Valley, left, receives the Wood Products/Forestry Business of the Year from Jacqueline Suzanne of Helijet



t Grant Thornton LLP, we are committed to our clients, our colleagues and our commun-

ities and firmly believe that when community businesses succeed, we

Audit • Tax • Advisory

succeed. We help dynamic organizations unlock their potential for grow th by providing meaningful, actionable advice through a broad range of services and a focus on personal attention. Dan Little, Managing Partner of the firm on Vancouver Island recognizes the importa nce of supporting the

Excellence always deserves recognition.

annual Business Excellence Awards through sponsorship. “These awards recognize, validate and celebrate business success stories in our community, and inspire others to reach new heights and experience new growth. We congratulate all of the nominees, finalists and winners on this achievement,” T hese awa rds celebrate the best of Vancouver Island business with other business and community leaders. It is a distinguished award that pays tribute to the integral role that business plays in creating thriving communities. Grant Thornton LLP also supports m a ny c om mu n it y org a n i z at ion s across Vancouver Island, including United Way, The Festival of Trees, the Victoria Conservatory of Music and the University of Victoria’s Distinguished Entrepreneur of the Year Award. Grant T hornton LLP is a leading Canadian accounting and advisory

Hearty congratulations to all of the finalists of this year’s Business Excellence Awards. Your hard work and perseverance are exemplary, and you’re an inspiration to everyone in the Vancouver Island business community.

At Grant Thornton LLP, we’re proud to sponsor this prestigious event. We firmly believe that when private businesses succeed, we succeed. That’s why our dedicated team of professionals is committed to finding solutions that help private business unlock their potential for growth.

firm providing audit, tax and advisory services to private and public organizations. With offices in Victoria, Duncan, Nanaimo, Port Alberni, and com mu n ities across the cou ntry, they provide a wide range of services including: corporate restructuring,

Victoria | Duncan | Nanaimo T +1 888 746 4406 © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

succession and estate planning, insolvency a nd ba n k r uptcy, va lu ations, as well as core services such as auditing, accounting and tax.




of Sid ney as Sma l l Busi ness of the Year (Less than 50 employe e s), a nd I n n at L au rel Point as Hospitality Business of the Year. I n n at Lau rel Poi nt sha red t he Hospita l ity awa rd w it h Teleg raph Cove Re sor t o f Telegraph Cove near Port McNeill, as they were tied on the judgesâ&#x20AC;&#x2122; ballots. Other award winners were: Salish Sea Foods of t he Comox Va l ley a s A q u a c u lt u re Busi ness of the Yea r, Bailey Western Star Trucks as Automotive Business of the Year, GN B Bu i lders of L adysm it h a s C o n s t r u c t io n / D e ve lopm ent B u s i ne ss of t he Ye a r, T he Nest Bistro of Na na i mo as Food Establishment of the Yea r, Woodland Flooring of t h e C o m ox Va l l e y a s Wo o d Products/Forestry Business of the Year, Westholme Tea Company of the Cowichan Valley as Manufacturing Business of the Year, NYLA Fresh Thread of Nanaimo as Retail Business o f t h e Ye a r, SE A MOR M a rine a s Tech nolog y B u si ness of the Yea r, a nd Living Forest Oceanside Campground of Nanaimo as Tourism Business of the Year. E m p i re Hy d ro ge n E n e rg y Systems has developed a

There were two winners for the Hospitality Business of the Year Award. From left: Avril Matthews of Inn at Laurel Point, presenter Dan Little of Grant Thornton LLP, and Gordie and Marilyn Graham of Telegraph Cove Resort.



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Shirley Harvey, left, of Living Forest Oceanside Campground of Nanaimo receives the Tourism Business of the Year Award from Chuck Chandler of Grant Thornton LLP

A part of coastal communities




system to i nject a m i nute amount of hydrogen and oxygen ga sses i nto a d iesel engine’s air intake. This causes the diesel fuel to burn faster a nd much more completely, resu lti ng i n a 15-25 per cent reduction i n f uel use a nd g reen house gases, a n 85 per cent reduction in diesel particulates, and a 3 per cent increase in engine horsepower. Event photos and a full repor t on t he event w i l l be i n the Ma rch issue of Busi ness Examiner Victoria.

Roger McKinnon of Top 20 Under 40, centre, presents the Entrepreneur of the Year Award to Mike Williams and Ryan Gerhardt of RingPartners

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Construction Industry Anticipates Record Breaking Year Heated Activity During 2016 Shows No Sign Of Cooling Off


ICTORIA – By any yardstick, construction activity across Vancouver Isla nd a nd i n pa rticu la r the Capital Region was at an all time high last year. Based on the record-breaking amount of work currently underway or planned, 2017 could be an even busier year. “2016 was a record breaking year; we know that without even having the Fourth Quarter results compiled. We had already surpassed levels set back in 2007 (the previous high point) at the end of the Third Quarter,” explained Greg Baynton, Chief Executive Officer of the Vancouver Island Construction Association (VICA). By November of last year residential building permits across Vancouver Island totaled more than $562 million, an increase of 12 percent over the Second Quarter of 2016. By the end of last November construction employment had risen by 12.6 percent to 38,500 persons across the entire Island, compared to the 34,200 persons who had been employed in the construction sector at the end of the Second Quarter. Most of this gain had taken place in the Greater Victoria area which had seen a 31.2 percent jump to 14,300 persons working in construction.

The expansion at the Mayfair Shopping Centre is just one of the city’s big construction projects “I’ve been involved in the construction sector now for 35 years and I do not recall ever seeing every segment of the construction industry this active or firing on all cylinders like it is right now,” he said. Information released by the City of Victoria indicated that just shy of $300 million worth of building permits had been issued during 2016, the highest level in the past decade. The last time that value of permits had been issued in the city was in 2007, when $280 million worth of building permits were issued – that spike was the immediately followed by the economic trauma of 2008 when building permit issuances dropped to $176 million.

V ICA stat i st ics show t h at across the entire Capital Regional District more than $1.5 billion worth had been issued by the end of the Third Quarter of 2016. “The commercial sector, the industrial sector, the institutional sector, the public sector – just all of it – is roaring along a full tilt,” he said. Baynton explained that there are a number of key, large scale construction projects either already underway or in the advanced planning stages in Victoria that will ensure continued activity throughout 2017 and into 2018. “Multi-family residential high-rise condominium construction is super hot right now and sales are very active in that

Expected to take five year to complete the Capital City Project will dramatically revamp the downtown core area,” he said. “On the commercial side the Mayfair Mall expansion ($70 million plus), the completion of the Hillside Mall expansion, the Uptown Mall is moving to its final stages so the whole shopping centre sector remains strong. The Capital City project across from City Hall is another notable example as is the work going on by the Legislature which is a massive five year project.” For him this level of activity promises a continued bright future for the construction trades, particularly in Victoria. “We’re forecasting 2017 to be essentially

a mirror image of 2016 in terms of activity. We’re even forecasting a bit of an uptick in 2018 so the next couple of years look good.” Baynton himself will be retiring from his post with the Vancouver Island Construction Association in March after having served in the role for the past decade. His replacement has been selected and will be beginning his duties in late February, allowing for about a month for the gradual transition in leadership to take place. To learn more please visit the organization’s website at: www.







remier Christy Clark announced a $13.5 million upgrade to support Campbell River Campus for high school and college students with new classrooms, shops and improved facilities. In addition, the funding will also go towards enhanced support services such as access to employment counsellors, advisors and peer supports at Timberline Secondary School and North Island College’s (NIC) Campbell River campus.

The Campbell River campus will receive 58,706 square feet of space for teaching kitchens, Heavy Duty Mechanics and Aircraft Structures shops, a student com mons, science labs, redesigned library facilities, a new simulated lab and mock homecare suite for Practical Nursing students plus 43,830 square feet in renovated space Chernoff Thompson Architects have been hired as the architects and engineering consultants for this project. Site preparation is expected to begin on the roadway access and the new parking lot very soon and construction is expected to begin on the new heavy duty work shop, classrooms, student commons, teaching kitchen and new science labs in the spring of 2017. ■■■ 2016 was a banner year for real estate on Vancouver Island. A total of 6,063 single-family homes sold on the Multiple Listing Service (MLS) in 2016, an increase of 24 per cent over the 4,885 sales recorded the previous

Chernoff Thompson Architects have been hired as the architects and engineering consultants for this project

year. Inventory of single-family homes dipped to 859 in December, a historic low, down 17 per cent from November and 37 per cent from one year ago. This figure is the lowest recorded in the VIREB area since the board began tracking inventory in 1999. The December 2016 benchmark price of a single-family home in the Campbell River area was $311,500, an increase of 17 per cent over December 2015. In the Comox Valley, the benchmark price was $396,000, up 19 per cent from 2015. Duncan reported a benchmark price of $345,000, an increase of 14 per

cent compared to December 2015. Nanaimo’s benchmark price rose 20 per cent to $429,200 while the Parksville-Qualicum area saw its benchmark price rise by 18 per cent to $453,800. The price of a benchmark home in Port Alberni hit $214,700, up nine per cent from one year ago. Real estate statistics thanks to VIREB, January 2017 newsletter edition. Clarice Coty is the editor of Building Links. Contact: clarice@ or find Building Links on Facebook at

Together We Are Stronger




he Comox Valley Chamber of Commerce kicked off 2017 with the annual Economic Forecasting Breakfast with results of the recent Comox Valley Business Leaders Survey. A sell-out crowd at Crown Isle Resort heard Alana Adamschek and Wendy Lewis of MNP LLP review the local findings. To view those findings, visit the Chamber website. ■■■ On January 28 at the Florence Filberg Centre i n dow ntow n Courtenay the Chamber celebrated the best and brightest at the Chamber Awards Gala. Fifteen awards were presented throughout the evening. Business of the Year award was received by Atlas Cafe. Atlas Café is a vital part of downtown Courtenay and has been serving great food since 1995. Congratulations to Sandra Viney and Trent Macintyre of Atlas Café for Business of the Year recognition. For a comprehensive list of award

recipients, nominees, and finalists visit the Chamber website. ■■■ The Chamber Tradeshow is coming to downtown Courtenay on Thursday, February 23 from 12 to 4 p.m. at the Native Sons Hall. Visit the Tradeshow to check out local Comox Valley vendors showcasing products and services available for you, your business and your home. If you’re a business, enter to win a Marketing Prize Package with valuable services including a 97.3 the Eagle Ad Campaign and for everyone else, visit the tradeshow to enter to win exciting door prizes including an iPad mini! Admission is free at the annual Chamber of Commerce Business Tradeshow. Support Local businesses and come see what the Valley has to offer. Sponsored by Gold Sponsor: Coast Capital Savings and media sponsor: 97.3 the Eagle. ■■■ The Comox Valley Chamber is hosting BC Hydro Chair, Brad Bennett as he speaks to investing in British Columbia’s future. The BC Hydro Lunch is at Crown Isle on March 2. Tickets are available. For more information visit: Dianne Hawkins is president and CEO of the Comox Valley Chamber of Commerce. Reach her at dhawkins@comoxvalleychamber. com or 250-334-3234. www.

MNP Welcomes Thorburn Guinan Success in business starts with a strong team and a common vision. That’s why we are pleased to announce Thorburn Guinan – a full service accounting firm in Courtenay – has merged with MNP. Serving clients across the Comox Valley and Vancouver Island for more than 20 years, Thorburn Guinan is a like-minded firm that shares similar values and a commitment to helping clients succeed. By bringing together our combined expertise serving small- to mid-sized businesses, professionals and non-profit organizations, we continue to build the best team possible to meet your business needs. Local in focus and national in scope, MNP is committed to delivering the industry-leading services and the results you need to be successful. Thorburn Guinan’s team of nine will be moving to MNP’s Courtenay office at 467 Cumberland Road sometime after April 2017. Contact Janice Thorburn, CPA, CGA at and Karen Guinan, CPA, CGA at or at 250.338.1411.



DIVERSITY IS KEY FOR THE LONG HAUL Multiple award winning full service truck and service company is big winner in community support and customer service


AMPBELL RIVER - Everyth i ng that gets moved from one location to another, whether it’s food, wood products, clothing or materials for manufacturing, gets moved by truck. “At one time in a product’s life, it is transported by a truck,” said Craig Willett, owner and general manager of Bailey Western Star & Freightliner Trucks. Wi n ner of t he Chamber of Commerce Business of the Year award three years ago, in 2014 and again this past year, in 2016, and 2017 Vancouver Island Business Excellence Award recipient of the Automotive Best Business of the Year, Bailey Western Star is a family owned and operated business with a long history of service to the Campbell River trucking community. Founded by George Bailey in 1977 the truck dealership has seen continued growth over the ensuing years, but it’s also seen multiple changes mostly in the industries it caters to. Initially from Nanaimo, Bailey and a business partner owned the Pacific Truck dealership. But as the forest industry on the North Island began to grow Bailey saw an opportunity, and acquired the Western Star Truck franchise. It was a good place to open a business and to raise his family. Forty years later, Bailey’s daughter, Tina and son-in-law, are now owners, with Craig managing the business. “I started out as a commercial banker but 22 years ago I joined Bailey’s, eventually taking over from George.” T he compa ny’s s uccess i s multi-layered and not only due to its top-quality truck and trailer sales, and complete after care, service and warranty repairs.

Bailey’s represents Western Star Trucks, Freightliner Trucks and Detroit Diesel, Caterpillar, Cummins and Mercedes Benz engines CREDIT:BAILEY WESTERN STAR TRUCKS INC.

It’s also because of Bailey’s ability to adapt and diversify to the changing market and industry, efficient systems, ongoing training and its dedication to staff. For a company that first started out with a focus on the forest industry, as it changed, so did Bailey’s. But unlike some businesses that felt the downturn in forestry, Bailey’s continued to grow, adding new products, hiring more staff and catering to a larger demographic of logistics and transportation companies in a variety of industries. Bailey’s now represents Western Star Trucks, Freightliner Trucks and Detroit Diesel, Caterpillar, Cummins and Mercedes Benz engines, offering both sales and service for all the models. With the region being mostly resource-based on the Island, other industries began growing, as well as the city of Campbell River itself. “Campbell River has a variety of industries that enhance the oceanside community,” Willett said. “Currently, there’s a focus directed towards aquaculture, agri-foods, clean energy development, construction, forestry, health care, international education, mining, technology and tourism.”

Transportation of goods plays a large role in each and as a major hub for the northern island, Campbell River’s trucking industry, is integral to its success and growth. “With the approaching change in BC Forests Bailey Western Star had to re-evaluate its standing in the market place. We branched out our truck sales, parts and service departments to other industries, including aquaculture, mining, road surfacing and even supplying towing equipment to Jamie Davis Motor Truck from the Discovery Channel series “Highway thru hell”.” Over the past four years, Bailey Western Star has supplied multiple trucks for the company that is showcased on the television series about extreme heavy machinery recovery and rescue operations in BC and Alberta. Another aspect of the dealership’s success Willett said is the company’s staff. “We have a low turnover and high satisfaction rate.” Bailey Western Star employs eight trained service technicians, five trained parts personnel and one road parts person covering the area from Courtenay to Port Hardy. It also has mobile service trucks that can operate 24 hours a day, seven days a week. By the

Craig Willet says that Bailey’s has a low turnover and high satisfaction rate CREDIT:BAILEY WESTERN STAR TRUCKS INC.

“At one time in a product’s life, it is transported by a truck.” CRAIG WILLETT OWNER/MANAGER, BAILEY WESTERN STAR TRUCKS INC.

end of 2016, it went from having a total of 20 employees to 22. “We have some employees who have left the company to pursue other opportunities and have returned to Bailey Western Star. Our previous general manager, parts service manager and accountant have retired with a combined 115 years of service. Steve Steffensen came to Campbell River with George Bailey to open the dealership, and this year, he will be retiring after 40 years of excellent service. The business has also partnered with North Island College

Craig Willet started out his career in commercial banking but eventually took over Bailey’s from father-in-law, George CREDIT:BAILEY WESTERN STAR TRUCKS INC

and School District 72, as well as, working with the job Co-op program, for the past 25+ years. The programs have allowed the company to hire students right SEE BAILEY WESTERN STAR | PAGE 29

Congratulations Bailey Western Star on your Success from your friends at Brutus




Keeping well versed in the rapidly changing mechanics and technology of class five to class eight vehicles is a mandate for Bailey’s CREDIT: BAILEY WESTERN STAR TRUCKS INC.

Bailey Western Star employs eight trained service technicians, five trained parts personnel and one road parts person CREDIT: BAILEY WESTERN STAR TRUCKS INC.


from high school and find and train apprentices. Currently, the shop has two heavy duty mechanic apprentices and one high school co-op student. “It’s our way of supporting BC trades,” said Willett adding that it is also a way to vet potential new employees and provide apprentices with up-to-date and current technology. Keepi ng wel l versed i n the rapidly changing mechanics and technology of class five to class eight vehicles is an ongoing process. But the initial acquisition is intense and as Willett emphasized, the ongoing training

a must. “Training for the trucks and components is at all levels from management to technicians,” explained Willett. “Some of it is online but other training is hands on. Plus software is always being upgraded so we make sure all of our technicians are up-to-date on the latest.” A lthough g row th has been steady for Bailey, in the past two years it has seen increased revenues, part of that can be attributed to the long-standing relationships it has fostered with its customers. “In 2014 we worked closely and are still in partnership with BC Hydro John Hart Dam project. We have secured the

truck/transportation contract for the prime general contractor. In addition, our long-term relationship with Western Forest Products has flourished as they converted their complete log hauling fleet in Campbell River to Western Star Trucks supplied by Bailey Western Star Truck Inc.” With its growth has also come expansion. In 2015, Bailey saw a building renovation that upgraded and improved the service bays and shop. It has also made environmental advances in the building by upgrading the heating, windows, doors insulation and lighting. “We also paved one of our lots, improving its functionality and esthetics,” Willett said, also

noting that supporting local business is important to Bailey so contractors, trades and materials were hired and purchased locally. We are proud of our community and the part we play in the business community. “We believe in giving back to the great community that supports us. We invest in many local projects and foundations annually, including the Campbell River Hospital Foundation, Campbell River Hospice Society, North Island College Trades Program, Campbell River Special Olympics, Community Garden and a sponsor of the Cameryn’s Cause Gala.” It also financially supports most youth sports including minor hockey, baseball, alpine skiing, lacrosse and golf. We have been on current and previous boards of the Campelton Neighbourhood Association,

The Campbell River and District Adult Care Society, The Willow Point Supportive Living Society, Campbell River Special Olympics and the Campbell River Business Men’s Club. Craig Willett is also a past recipient of the Campbell River Chamber of Commerce 2016 Board of Governor’s Award. Bailey Western Star is a full service for Western Star, Sterling and Freightliner Truck dealers. It specializes in On/Off highway truck and trailer-parts, sales and service. “We have one of the largest truck parts and service departments on Vancouver Island and with our mobile service we have the North Island covered.” Bailey Western Star Trucks Inc is at 1440 Redwood Street in Campbell River



Although the company started by focusing on servicing the forestry industry, it now provides sales and service to a variety of industries including show business CREDIT: BAILEY WESTERN STAR TRUCKS INC.


Congratulations to Craig and the team at Bailey Western Star!

Cory Hay, Senior Manager, CWB Equipment Financing 250.390.6405

Congratulations Bailey Western Star Trucks on your recent achievements

• Business of the Year - Campbell River Chamber of Commerce • Automotive Company of the Year - Business Excellence Awards Daimler Truck Financial is proud to be your valued partner




Survey Shows Housing For Employees A Main Concern Optimism for 2017 was a standout with results showing businesses expecting growth and increased hiring BETH HENDRY-YIM


OMOX VALLEY - Results from the Comox Valley Business Survey show that more than 60 per cent of businesses in leaders in the region are optimistic about the financial performance of their business in 2017. Conducted through a partnership by the Comox Valley Chamber of Commerce, Comox Valley Economic Development Society and MNP LLP, it follows

the model of similar surveys conducted by MNP in other communities across Canada. “T he s u r vey wa s i n it i a l ly conducted two years ago,” said Wendy Lewis, partner, MNP LLP. “It helped us get a pulse of what’s going on in the business community and created a baseline for future surveys.” She added that response rates were good, coming in higher than average at 30 per cent. “We would like to have seen more representation from the

Installing Peace of Mind Since 1980

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“A Guarantee is Only as Good as the Company Behind It”

250-336-8088 Comox Valley, Campbell River, Powell River, Vancouver

“Slightly more than 50 per cent of businesses found that they were doing better today than they were 12 months ago.” WENDY LEWIS PARTNER, MNP LLP COMOX

construction industry,” Lewis said, adding that the retail sector was over-represented in the 200 local businesses who did respond.” Providing businesses and the organizations that support them a clearer picture of the challenges faced, the survey’s notable standouts included customer attraction, government regulation and the ability to find and retain qualified staff. “Slightly more than 50 per cent of businesses found that they were doing better today than they were 12 months ago and most agreed that local government is doing a better job of creating a good climate for

Dianne Hawkins, CEO of the Comox Valley Chamber of Commerce said the results of the survey gives her organization an idea of how it can better support its members CREDIT:COMOX VALLEY CHAMBER OF COMMERCE

business, but there is still room for improvement,” said Lewis, “namely, in cutting bureaucracy and improving permitting and approval processes.” Dianne Hawkins, CEO of the Comox Valley Chamber of Commerce advised that this feedback gives the Chamber an idea of how it can better support its members. “One of our main tenets is to be advocates for our members,” she said. “The survey provided real value in showing us strategic opportunities for moving forward.”

A lthough 58 of the 200 respondents said that the local housing market has been having a positive impact on their business through increased customers and sales, the survey also indicates that availability and affordability is having a negative impact for some of their employees. When combined with 44 per cent of respondents looking to hire additional employees in 2017, the housing issue could be an area where employers and local government may have to take a closer look. A m a j o r q u e s t i o n fo r r espondents concerned establishing a third bridge across the Courtenay River. Sixty-eight per cent generally support the idea with an additional 5.5 per cent adding that it depended on the location. Sixteen per cent were opposed. Findings were released to a soldout crowd at a Comox Valley Chamber of Commerce economic outlook event on January 19 that was held at the Crown Isle Resort and was sponsored by MNP and the Comox Valley Economic Development Society. Full results are available at or





be powered by CNG which will save the district roughly $800,000 a year. The purchase of the new buses was originally approved in a board meeting held in September 2015. The 24 buses will cost $15.4-million, which will be offset by up to $480,000 in funding by FortisBC. According to FortisBC, using compressed natural gas reduces greenhouse gas emissions by 15 to 25 per cent, and it also costs 25 to 50 per cent less than diesel fuel. In 2014, the first 25 CNG-powered buses began operation in Nanaimo, making the RDN the first BC Transit community in the province to operate a CNG fleet. In that time, it has resulted in a two per cent decrease in operating costs per service hour and 38.5 per cent in operating cost recovery in 2015 and 2016.

PORT ALBERNI Alberni Valley to benefit from Airbus contract The recent announcement that Airbus has won the $3-billion contract from Canada’s next search and rescue plane will mean big business for Port Alberni-based Coulson Aviation. The Airbus C-295 turboprop military transport plane was selected

over the KC-390 jet manufactured by Brazil’s Embraer and the Italian-based Team Spartan’s C-27J. The new planes will replace the current fixed-wing fleet of six CC115 Buffalo and 13 CC-130H Hercules aircraft that are being used for Search and Rescue (SAR) missions. The new fleet will result in a delivery made to the new Comox SAR facility, which is expected to open in 2019. Port Alberni-based Coulson Aviation has a memorandum of understand with Airbus to provide the tanking system for Airbus’ C295W’s. With the expansion of the produced fleet, the local firm is expected to be in a position to create jobs and potentially benefit from other aspects of the project. The aerospace industry in British Columbia is a growing sector, already producing $1.9-billion per year. The final aircraft delivery and start of the maintenance and support operation contract for the aircraft is expected for 2022.

LADYSMITH Town of Ladysmith to send bio-solids to Comox The Town of Ladysmith has secured an agreement to send its bio-solids to the Comox Valley Sewage Service composting facility for up to five weeks. “On behalf of Council and our

citizens, I want to express deep gratitude to the Comox Valley Regional District for agreeing to take Ladysmith’s bio-solids on an interim basis,” said Mayor Aaron Stone. “This will allow us to temporarily stop processing new bio-solids at the Public Works Yard effective this week.” While securing a suitable site to relocate its composting process and construct an appropriate facility to house the operation, Ladysmith officials continue to seek partners who can process the Town’s bio-solids until this new facility is up and running. “Sending our bio-solids to the facility in Cumberland is the first step toward a solution that will carry us through until our own composting facility is fully operational,” added Mayor Stone. In addition to the cost to transport the bio-solids from Ladysmith to Cumberland, the Town will pay a tipping fee of $100 per ton of bio-solids to the Comox Valley Sewerage Service. Composting of Waste Water Treatment Plant bio-solids has been carried out at the Town of Ladysmith Public Works Yard since the 1990s. Provincial regulations require the operator of a Waste Water Treatment Plant to manage the resulting bio-solids. Composting is a viable and beneficial option for responsible bio-solids management. The Town must comply with regulations laid out in the Organic Material Recycling Regulation and the composting

operation at the Public Works Yard has been authorized by the Ministry of Environment. The final product is a high-quality nitrogen rich soil amendment (compost/fertilizer) that meets Class A standards. The Town does not mix household compostables with the bio-solids. The Town has always intended to deal with the odor from its bio-solids composting operation, and has a grant to help pay for construction of the facility. Council voted last summer to delay construction until the composting operation could be moved to a more suitable location. However, appropriate sites with the right location and zoning were not easy to find. Council announced last week that it has secured a site at 4142 Thicke Road to house the composting operation. The process of securing regulatory approvals has begun, and construction of the new composting facility should be completed in 2017.

COWICHAN VALLEY New strategy aims to grow Cowichan Valley Tech The Cowichan Valley is home to several digital animation companies, software developers, and thought leaders within the tech industry. Now, a project funded by the Island Coastal Economic

31 Trust (ICET) will help the region accelerate growth in the sector. Economic Development Cow icha n  ( E D C) h a s re c eive d support from ICET to develop a comprehensive tech strategy for the region, establishing the competitive advantages to locating i n the Cow icha n Va l ley a nd defining the area’s unique value proposition. “BC has seen significant growth in the technology sector and the Island and Coast region is gaining a strong reputation as a prime location for innovative and creative entrepreneurs,” said ICET Board Chair Phil Kent. “ICET is committed to supporting and encouraging further growth of the tech sector in local communities.” Lifestyle amenities, connectivity and other factors are key decision points for tech entrepreneurs in choosing locations, and this project will identify hubs where these components are available or needed. “With a strong fibre optic network in place and designers, software developers, game creators and digital animators already gaining a foothold here, this study couldn’t be more timely,” said CVRD’s Economic Development Cowichan Manager Amy Melmock. “By working collaboratively, we can look closely at where there is room for growth. Mapping existing tech companies and defining the types of new companies that are likely to evolve here are the first steps in the process.”

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Ag Groups Seek Development Of Multi-Purpose Complex Farmer’s Institute & Exhibition Association Working As Partners DAVID HOLMES


OURTENAY – In earlier farming days it was realized that two horses in harness could pull a plow easier and more effectively than one. In a similar manner, when two agriculturally focused organizations in the Comox Valley both identified the need for a major multi-purpose facility it simply made more sense for the two groups to combine its efforts. Both the Comox Valley Farmers’ Institute (CVFI) and the Comox Valley Exhibition Association (CVEx) had been separately exploring the concept of developing a major centre. Recently however the two complimentary groups have decided to merge their plans into a hybrid project that will satisfy all of their needs in a single construction effort. “Some years ago the Farmers’ Institute had identified the need to have a facility to host major events as there really wasn’t a facility that was big enough in the Valley to hold something like a large trade show or convention,” explained Ben Vanderhorst, the President of the Comox Valley Farmers’ Institute (CVFI). The CVFI had envisioned the development of a 56,000 square foot agriplex, to be constructed in two phases at a combined cost of more than $9 million. This two story steel structure would have a 140’ by 400’ footprint and would accommodate more than 2,000 people at any one time. “Coincidently at the same time the Exhibition Association had also identified the need to have a larger facility in place at the existing fairgrounds. They had gone so far as to have developed plans for what they

No final design for the proposed multi-purpose building has been approved, but this is an earlier concept called the Agricultural Awareness Centre which they wanted to construct at the fairgrounds,” Vanderhorst said. A recent decision by the Comox Valley Regional District to expand the footprint of the fairground by purchasing a section of adjacent land has now provided sufficient space for the two organizations’s combined facility to take shape. The CVEx and the CVFI have now agreed to work in partnership to jointly develop a facility at the fairgrounds that meets all of their criteria. In a further example of serendipity the same architect had been selected by both parties to design their individual projects – with the firm now working to combine the two concepts into as single design. While the regional district would essentially act as the landlord for the facility if and when it is constructed, funding for the project would likely come from federal and

If approval is given the new hybrid structure would be situated in one corner of the Exhibition Grounds provincial government sources as well as through local fundraising efforts. “It would have to be a multiplex facility capable of hosting a wide

variety of activities, everything from community recreation to conventions,” explained Mike Trimble, the President of the Comox Valley Exhibition Association.

As envisioned at present the new design would see the larger agriplex facility connected to the Agricultural Awareness Centre in some way, either directly or via some form of breezeway. The design details have yet to be finalized, but the commitment to proceed collectively has been approved. “Our building would be approximately 12,000 square feet, wh i le the ag riplex wou ld be 56,000 square feet so in essence you would be looking at two separate halls The two items combined would probably push the total cost to between $10 and $12 million,” Trimble said. “We’re certainly beyond the visionary stage, now we’re ready to finalize the design and to get the project started.” Created to support the regional agricultural sector, the Comox Valley Farmers’ Institute was founded in 1873 and currently has nearly 100 members, from small scale producers to full time agricultural ventures. “The Institute was created to support farmers in their day to day operations, something that continues right up until the present,” Vanderhorst says. The Comox Valley Exhibition Association is a non-profit organization that has looked after the organizing and operation of the fairgrounds and the annual fall fair since its inception. A purely volunteer effort, the group was created to help promote the regional agriculture sector and to celebrate the history of the Valley’s agrarian roots. To learn more about the CVEx visit:, to learn more about the CVFI visit:

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TALENT POOL MAKING INROADS IN WORKPLACE ATTITUDES TOWARDS DIVERSABILITIES Ready Willing and Able Sources Job Seekers With Intellectual Disabilities and Autism Spectrum Disorder to Meet Employers And Labourforce Needs


hen Rocky Mountain Printing (RMP) added a new paper delivery service to its product line, it needed to hire someone with a specific skill set. The successful applicant would need to be personable, reliable, able to operate light equipment and lift and carry 50 pound boxes of paper. “David fit the criteria well. He learned quickly and is getting positive comments from our customers,” said Stephen Wik, general manager of RMP. With a new report by the Conference Board of Canada claiming that BC does not have the skilled labour to replace its aging workforce, finding David provided a solution for a very real problem, one that could change the way businesses look for workers. A client of REALM (Realize Empowerment Access Life to the Maximum) in partnership with Ready, Willing and Able, David is a young man with an intellectual disability (ID) who is working two jobs. He takes the bus to work, has impressed his employers with his work ethic and gets along with his coworkers. In short, he does his job and he does it well. “Like any employee there is no guarantee,” Wik explained. “But having David here has positively impacted us all.” RMP isn’t the only company finding a workforce from a traditionally under represented talent pool. InclusionBC Director of Employment Initiatives, Gordon Ross, said that people with ID and Autism Spectrum Disorder (ASD) bring a wide range of practical and specific skills. M o re t h a n 93 p e r c e n t o f

RWA’s employer engagement model is designed to be flexible and responsive CREDIT:READY, WILLING, ABLE

respondents to an employer survey rated the RWA employees to be on par with or better than the average employee in terms of: punctuality, attendance, use of sick days, turnover, attitudes towards work, getting along with coworkers and management, contributing to positive workplace morale and spirit, frequency of occupational health and safety problems, impact on workers’ compensation costs, and impact on employee benefits costs. “This talent pool meets tangible and intangible needs,” Ross said. “Not just by fulfilling operational requirements but by introducing a diverse culture into the workplace.” Ross explained that to date, the majority of RWA outcomes continue to be found in the sectors associated with employment initiatives, namely retail and food services. “The prevalence of hires within these two sectors continues to be influenced by the size and scope of some of our national partnerships, particularly Costco and Value Village. However, in-roads have been made to spread outcomes further afield with notable increases in hires in sectors such as manufacturing, warehousing, travel and tourism, professional services and public administration, and arts and culture, collectively representing 28-30 per

Pacific Bolt Manufacturing, RWA’s initial employer partner, continues to benefit from diverse talent CREDIT:READY, WILLING, ABLE

cent of total outcomes.” Flexibility has emerged as the key strength of RWA, not only at the national level but also in the direct delivery of supports. “Dav id needed to be pa r tnere d w it h a not her worker during deliveries and for training. RWA offset the employer’s costs by paying a portion of the employee’s salary,” explained

Debra Preston business relations, REALMBC. “He also needed steel toe boots, RWA provided the funds for their purchase.” “The ability of the project to respond directly to the range of needs that individual job seekers, employees and employers have is a somewhat unique feature of RWA over traditional approaches to employment of people with

i ntel lectua l d isabi l ities a nd autism spectrum disorder. This is an employer-based demand model, customized to meet the employer needs,” said Ross. Ross added that the program is quick in responding, working at immediately implementing supports to ensure quality within the workplace. “The program’s nimbleness reflects the business process and model it is using, ensuring that there is a ready access point to source inclusive talent and that it responds quickly to specific employment requirements.” For R E A L M BC, t he key to matching its clients with the rig ht employer is by a clea r understanding of what is needed. The agency finds placements for a wide range of disabilities and is one of over 65 employment agencies in 37 BC communities that Ready, Willing and Able has partnerships with. For RWA, the theme it sees emerging, concerning the impact RWA is having on the workplace, is on the attitudes, awareness and culture of working with persons with ID and ASD. “It’s important to give it a try,” said Wik. “With David we started with him lifting the boxes. We also have a machine called the stair climber that lifts the boxes up stairs. Most of the employees are extra cautious around the machine. David nailed its operation.” Ross sa id t h at suppor t i ng businesses by meeting some of their labour force requirements through the hiring of inclusive talent is helping RWA contribute to the province’s goal of becoming the most progressive Province in Canada for people with disabilities by 2024. “There’s no risk in reaching out and no cost,” he said, adding that a client is hired not ‘because of’ but by answering the question, ‘what can they contribute’. Ready, Willing and Able Inclusion BC is at

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Former Franchise Owner Goes into Business for Himself J Campbell River Mirror ason Zotek stepped away from his job as a heavy-duty mechanic in Fort McMurray two and a half years ago because of an injury. He ran the Jiffy Lube in Courtenay for awhile after that but didn’t enjoy it. “I just didn’t want to work for the franchise stores anymore, I decided I wanted to do something myself,” he said. Following in the footsteps of a friend in Leduc, Alta., Zotek decided to open a butcher shop in Campbell River. At JKs Local Meat Cave customers will find a variety of

meats, pre-made food like pot pies and perogies, and goods like honey, mustard and pickles. “It is as local as possible,” Zotek said. A l l of t he meat i s sou rced from the Black Creek area and the other products are from the Island or the Lower Mainland. T hey have sta rted to ma ke sausage and Zotek is waiting to get approval from Island Health so he can smoke meat on the property. The plan is to eventually be selling fresh fish and other sea food as well. And when he has the equipment

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for it, he will be able to process wild game for the hunters in the area. “I am looking forward to this venture for sure,” he said. “It is a little nerve wracking.” The K in JKs Local Meat Cave stands for Kelly Everill, Zotek’s fiancé and creator of both the logo and the catch phrase. “When I was ready to give up she was my strength, she stood beside me,” Zotek said. With his friend’s shop in Leduc to inspire him, Zotek designed the meat cave to be welcoming and homey, choosing light colours and installing a fire place on the wall. H e s a id t h at h i s b u s i n e s s partner, JR Justesen, told him he hasn’t seen anyone’s vision come to life so exactly. The shop is located in the strip mall in the same parking lot as Home Depot at 1270 Dogwood St. After only being open since Jan. 19, Zotek is already making plans for expanding into the other half of the space he has leased. Zotek is also more than willi ng to get i nvolved w ith the community. He was already approached by the fire department for a donation for an upcoming event where the proceeds will go to support people with muscular dystrophy.

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Jason Zotek and employee Harmen Bommassar are a part of the team at the newly opened JKs Local Meat Cave. The shop at 1270 Dogwood St. opened in January “Getti ng to know a l l these people and suppliers and stuff is really good,” he said. “My

suppliers are good to me so I try to pay that forward to the customers as well.”

Ecofish Research Ltd. Enhances Environmental Service Capabilities with Ecodynamic Solutions Inc. Transaction Campbell River Mirror


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CAR DEALERSHIP GETS OVERHAUL, NEW PARTNER AND INTRODUCES NEW NAME Partners come together bringing passion for industry, expertise and commitment to community, customers and employees


AMPBELL RIVER — Campbell River Toyota has reason to celebrate. Not only has it seen an increase in business, it’s also finishing up the final touches on some major renovations, and introducing its new name, Campbell River Toyota. “The time was good for both the renovations and the new name,” said Richard Lamirande, owner. “We added 3500 square feet and went from a one-car to a six-car showroom, we added a drive through service bay and created a new staff area with lots of extra comforts.” With a fresh new look, the d e a lers h ip b oa s t s Toyot a’s new cor porate look w ith its signature red and white colours and clean lines. It even has

The three owners of Strathcona Toyota felt a new name, Campbell River Toyota would better represent who they were

Fred has been with Campbell River Toyota for 25 years as Parts Manager



dedicated a building to staff with kitchen, showers, meeting room and bathrooms. Serving Vancouver Island for almost 40 years, the dealership is still independently owned by Terry Negrijn, Lamarinde and Jim Graham.

Negrijn and Lamarinde have owned it since 2003 with Graham signing on recently as part of a long-term succession plan. “ J i m s h a re s o u r p h i l o s ophy about treating staff well, about transparency and about building relationships with our

“We’ve ramped up

to make repairs and

customers. It was a good fit.” Lamarinde said that the previous owners of Campbell River Toyota allowed him and Negrijn to buy i n over ti me. T hey wanted to do the same thing for Graham and will stay on for a few years to give him the same opportunity.

servicing as efficient as


production and added more technicians and front counter staff


Proud to Supply & Support Strathcona Toyota With a facelift and expansion, Campbell River Toyota is open for business CREDIT:FARRO MACKENZIE PHOTOGRAPHY (250) 756-9996

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The service team lead by shop foreman Scott Ellsworth, second from right CREDIT:FARRO MACKENZIE PHOTOGRAPHY


T h e auto i ndu s t r y wa snâ&#x20AC;&#x2122;t Lamarindeâ&#x20AC;&#x2122;s chosen career; as he said, he got into it by accident. He started off in the banking business and then moved into mortgage brokering. But when a dealer asked him to fill in at a car dealership, it turned into a full-time position. â&#x20AC;&#x153;I worked my way up to management and found I loved the i ndustry a nd the people i n it,â&#x20AC;? he ex pla i ned. â&#x20AC;&#x153;Terr y also had experience in the automotive world. W hen the opportunity came up to buy the Toyota dealership we took it.â&#x20AC;? Part of their success as partners comes f rom wh at t hey specialize in; Rick focuses on the finances while Terry manages more of the sales end. The sy nerg y of the pa r tners has obviously worked because, as

Lamarinde points out, customers come from all over the Island and even the province to buy a new or used vehicle from their dealership. He also added that they are one of the top Toyota dealerships on the Island. Lamarinde says the company owes its growth and longevity to its loyal customers and long term staff, some of them have been with the company over 25 years and he added that sadly, he recently was invited to attend three funerals of past clients â&#x20AC;&#x153;Living in a small town you may have a home next to your customers and staff,â&#x20AC;? he said, adding that maintaining good re l a t i o n s h i p s w i t h b o t h i s good for business and for the community. Fred Stanman, the parts manager has been with Campbell River Toyota for 25 years and Jeanette, the office manager 17 years. Both were working for the company when Lamarinde and

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Management taking a break in the new eight car showroom CREDIT:FARRO MACKENZIE PHOTOGRAPHY

Negrijn acquired the dealership. â&#x20AC;&#x153;Finding good quality people i s a lway s a n on goi n g ch a llenge,â&#x20AC;? he explained. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;re always looking for good trades. We lost some to the boom in A lberta a few yea rs ago, but now weâ&#x20AC;&#x2122;re seeing some coming back.â&#x20AC;? Scott Ellsworth, hybrid certified technician, master

certified technician and shop foreman, was one of those finds the three partners are grateful for. He joined the team 10 years ago. Enthusiastic a nd ded icated, Ellsworth is passionate about hybrid technology and Toyotaâ&#x20AC;&#x2122;s innovative and forward thinking philosophy. SEE CAMPBELL RIVER TOYOTA | PAGE 37


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For Scott Ellsworth, master technician for hybrid technology, nothing surpasses a Toyota CREDIT:FARRO MACKENZIE PHOTOGRAPHY



As Sales Manager, Henry helps Campbell River Toyotaâ&#x20AC;&#x2122;s customers find the right vehicle CREDIT:FARRO MACKENZIE PHOTOGRAPHY

Laura Lister works as a Customer Care Manager and Product Advisor with her husband Jim Graham CREDIT:FARRO MACKENZIE PHOTOGRAPHY

Peter Klobucar is one of five Product Advisors at Campbell River Toyota CREDIT:FARRO MACKENZIE PHOTOGRAPHY


â&#x20AC;&#x153; I l o v e m y j o b,â&#x20AC;? h e s a i d . â&#x20AC;&#x153;Toyotaâ&#x20AC;&#x2122;s quality is unsurpassed and it shows in their product.â&#x20AC;? Ellsworth, who oversees the technicians and offers a guiding hand where needed, is highly trained, with 22 years in the industry, 10 of them in the service department. He said that hiring people with a positive attitude


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and a passion for vehicles is his priority. â&#x20AC;&#x153;Technology moves fast,â&#x20AC;? he said. â&#x20AC;&#x153;All our service staff stay current with those changes and are Toyota Certified Technicians. Iâ&#x20AC;&#x2122;m the only hybrid certified technician on the North Island but two of my journeyman technicians will soon have their certification as well and our front counter staff also have extensive training.â&#x20AC;? The upgrades in his department focused around expansion, efficiency and convenience. A drive-through service bay has customers out of i nclement weather when dropping off their vehicle for servicing, two more bays have been added to increase the number of cars serviced at a time, and the larger facility will allow the department to carry more parts. â&#x20AC;&#x153;Time is money for many of our customers,â&#x20AC;? he explained. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;ve ramped up production and added more technicians and front counter staff to make repairs and servicing as efficient as possible. With the expansion, weâ&#x20AC;&#x2122;ve increased our ability to service fleet companies more efficiently as well.â&#x20AC;?

With easier access to parts and more space to work, Ellsworth said that the upgraded shop will help get his customers out the door and onto the road faster. Graham, who joined the team in April of last year, also brings a strong love of the business. His career started in 1987 as a parts person at a dealership in Mission. â&#x20AC;&#x153;I worked my way th rough every department, learning how each operated.â&#x20AC;? T he ex perience gave h i m a good grounding for ownership and a clear picture of his own business philosophy. He moved to Campbell River 15 years ago after a friend offered him an opportunity to buy a dealership. His expertise and understanding of every level of an automotive business operation served him well. He came to Campbell River Toyota when he heard Terry and Rick were looking for a partner. His wife, Laura Lister, joined the team as well, as Customer Care Manager and Product Advisor. â&#x20AC;&#x153;T hese are two really good g uys,â&#x20AC;? he sa id. â&#x20AC;&#x153;T hey were looking for someone that fit their style of customer and staff


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Lamarinde says his company culture encourages long term relationships with customers CREDIT: FARRO MACKENZIE PHOTOGRAPHY

culture. I liked that it was still a locally owned, locally operated dealership.â&#x20AC;? Graham emphasized that operating with this kind of philosophy serves the customers best, giving the dealership full autonomy without relying on corporate requirements. It also means implementing transparency for customers and staff. He added that part of the culture he wants to continue to encourage is full engagement from staff. â&#x20AC;&#x153;I want all of our employees to enjoy coming to work every day,â&#x20AC;? he said. â&#x20AC;&#x153;We have morning huddles and we all recognize each other for something positive.â&#x20AC;? His attitude buys in with the small-town community feel.

Campbell River Toyota isnâ&#x20AC;&#x2122;t just a place of business. It is very much a part of its community and active in supporting organizations around Campbell River like Cops for Cancer, the Rotary Club and the Chamber of Commerce, with their pet organization being the SPCA. The businessâ&#x20AC;&#x2122;s mascot is Randi, a lovely six-year-old maltese mix dog that joins her mom at work every day. She even has her picture posted with the rest of the staff on the team web page. Campbell River Toyota carries both new and used vehicles and offers servicing and parts for all makes and models of vehicle. It is located at 2785 North Island Highway in Campbell River

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ICTORIA – In a very real sense the fundamental strength of the Canadian economy is driven by the success of small to medium sized business. But for many business leaders, despite expertise in their chosen fields, the issue of finding liquid capital to keep their enterprise functioning smoothly is

something that can be alien and frightening. That’s where the skills, knowledge and business sense of the Liquid Capital West Coast Financing Corp. comes into play. “Small businesses in general, especially those involved in B2B (Business to Business) which is really our sweet spot, are often

finding themselves dealing with transactions or situations where they could do more business if only they had a little more leverage, that’s where we come in,” explained Stephen Ison, a Principal with Liquid Capital. A unique operation focused on assisting small business with securing the funding it needs to

Business and Life partners Stephen Ison & Rebekah Hutchinson opened Liquid Capital in February 2016

“We eventually knew this was the right thing for us as we love living on this Island.” STEPHEN ISON PRINCIPAL, LIQUID CAPITAL WEST COAST FINANCING CORP.

operate, grow and to meet ongoing challenges, Ison and his life and business partner Rebekah Hutchison opened the local Capital West Coast Financing Corp. office in February 2016. “The reason we decided to go into this is that I used to lead western Canada for a brokerage firm, retiring in 2015. Rebekah and I kicked around some ideas about what we could then do, based on what we like to do, what we know how to do and on the resources that we have. We eventually knew this was the right thing for us as we love living on this Island and wanted to do what we can to help it prosper by bringing big business experience to the Island,” he said.

The firm’s business model was designed from the outset to handle the needs of small, medium and emerging middle-market businesses, while delivering the resources, expertise and service capabilities of a much larger financial services company. This flexibility has allowed Liquid Capital to provide unmatched client service that is uniquely local, reliable and scalable. “Many small businesses have great ideas if only they could get their product to a wider market. But they often lack the resources to enable themselves to do that, which could be business skills but more often is capital,” Hutchinson explained. “What we bring is a different approach, it means more leg work but it helps to find ways for our clients to locate the financing they need.” For the future, while the pair currently services all of Vancouver Island from their home office, the long term plan is to expand to include other strategically placed representatives or the possible opening of a satellite office further north. A business resource, a conduit to funding solutions for small business, Liquid Capital is in the business of supporting the Vancouver Island entrepreneurial spirit. “If you’re a small business with a need for financing, if you’re successful and you’re growing, and even if you’re not we would want to know about it – because if we can help we will,” Ison said. To learn more please visit the company’s website:





“Road access was a major issue of which we felt we had five alternatives,” Richard notes. “Our Master Plan was changed three times over the course of events in the next two years and on October 24, 2007 in a meeting with Mr. Berry, Ted Swabey, Roger and myself we advised the group that we had narrowed our access down to two alternatives, but did not have a final decision made at the time, and we knew we had to do this prior to application for our Master Plan. “ Richard recalls when they advised Berry, and Swabey of this, Berry’s comment was not to worry: “if we weren’t able to conclude a road access, the City of Nanaimo, would expropriate in order to accommodate the development, which would bring jobs, taxes, and tourism to Nanaimo.” Richard says CPI reached an agreement with then Chief Viola Wyse of Snuneymuxw First Nation (SFN) regarding a primary access road through federal crown lands known as the Arminshaw Lands, but unfortunately passed away in 2009, and subsequent SFN council wouldn’t continue that agreement. Another option was gaining access and services through Phoenix Way next to Harmac, but in 2008, CPI was told by Paul Sadler of Harmac that although they would consider selling CPI water and sewage, they would do whatever they could


Wilf Richard, right, explains the Oceanview Golf Resort & Spa development to Business Examiner Publisher Mark MacDonald to block the Phoenix Way access. The pervading thought concerning Harmac’s reasoning for disallowing the Phoenix Way access was that Oceanview residents could at some point lobby for Harmac’s closure because of its proximity to the mill. Richard doesn’t agree, noting Port Alberni’s pulp and paper mill is located in downtown Port Alberni, with residents peacefully coexisting just blocks away for decades. Richard and CPI have had numerous meetings with the City of Nanaimo staff, council members, Harmac representatives and SFN, all with similar results, and the property remained undeveloped. At one point a tentative deal had been reached with SFN leadership, but Chief Doug White was defeated in the subsequent SFN election, and it was back to square one.

The pending purchase of property next to the Duke Point Highway – and next door to the original planned Arminshaw Property – gives the developers the most hope they’ve had since in regards to getting road and service access to Oceanview. “This has been very frustrating and costly,” Richard states. “This project will benefit the City of Nanaimo in jobs, taxes, tourism, and more. “It’s been much, much longer than we ever anticipated to get this project to the development stage, but we are very hopeful that these latest forward steps can bring us to the starting line,” he adds. “Oceanview would be a wonderful project for Nanaimo in so many ways, and is something we believe the community needs.”

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WHO IS SUING WHOM The contents of Whoâ&#x20AC;&#x2122;s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT Famous Players Limited Partnership 1800-510 West Georgia St, Vancouver, BC PLAINTIFF Moodrey, Mind CLAIM $25,236 DEFENDANT Dream Enterprises Ltd 2305 Evelyn Heights, Victoria, BC PLAINTIFF Coastal Community Credit Union CLAIM $ 42,150 DEFENDANT 0938803 BC LTD 300-736 Broughton St, Victoria, BC PLAINTIFF Bank Of Nova Scotia CLAIM $ 117,823 DEFENDANT GP Systems Limited 101-1335 Bear Mountain Parkway, Victoria, BC PLAINTIFF Bank Of Nova Scotia CLAIM


$ 260,375

$ 25,000

$ 11,148

DEFENDANT Across Canada Vanlines Inc 108-14273 Knox Way, Richmond, BC PLAINTIFF Wanless, Victoria CLAIM $ 16,187

DEFENDANT Westwood Roofing Inc 2450 Highland Blvd, Nanaimo, BC PLAINTIFF Convoy Supply Ltd CLAIM $ 12,711

DEFENDANT Mesa Design Group Inc 1244 Esquimalt Rd, Victoria, BC PLAINTIFF Digger Dale Contracting Ltd CLAIM $ 47,240

DEFENDANT Ability In Motion Home Medical Equipment Ltd 101-2776 Bourquin Cres, Abbotsford, BC PLAINTIFF Levo USA Inc CLAIM $ 28,165

DEFENDANT Mircom Technologies Ltd 1850-745 Thurlow St, Vancouver, BC PLAINTIFF Olsen, Darryl CLAIM $ 25,216

DEFENDANT Sculpin Fish Design Ltd 1564 Rockland Ave, Victoria, BC PLAINTIFF Cram Food Group Ltd CLAIM $ 12,243

DEFENDANT Esquimalt Dockyard Legion No 172 622 Admirals Rd, Victoria, BC PLAINTIFF Swanbeck, James Raymond CLAIM $ 34,462

DEFENDANT Sysco Victoria 2881 Amy Rd, Victoria, BC PLAINTIFF Fig Deli Ltd CLAIM $ 25,176

DEFENDANT Dahflin Water Systems 1200 Pat Burns Ave, Gabriola Island, BC PLAINTIFF Bonder, Dianna CLAIM $ 20,870

DEFENDANT 1028850 BC LTD 8850 Chemainus Rd, Chemainus, BC PLAINTIFF Business Development Bank Of Canada CLAIM $ 69,243 DEFENDANT Mike Seargeant Enterprises Ltd 225 Vancouver Ave, Nanaimo, BC PLAINTIFF National Holdings Ltd CLAIM $ 277,579 DEFENDANT Belfor Property Restorations Inc 3300 Bridgeway St, Vancouver, BC PLAINTIFF Whynott, Douglas Scott CLAIM $ 25,216 DEFENDANT Space Setters Construction Inc 1630 Davies Rd, Victoria, BC PLAINTIFF Culley, John CLAIM

DEFENDANT 0735973 BC LTD 7-4180 Island Hwy North, Nanaimo, BC PLAINTIFF RB Engineering Ltd CLAIM $ 6,126 DEFENDANT Holmes Realty Ltd 8930 4th St, Sidney, BC PLAINTIFF Freer, Janet Amber CLAIM $ 19,388 DEFENDANT Roger W Bailey Corp 3rd Flr 26 Bastion Square, Victoria, BC PLAINTIFF Sharpe, Michael CLAIM

DEFENDANT Braes Mhor Farm Ltd 6-7855 East Saanich Rd, Saanichton, BC PLAINTIFF Farm Credit Canada CLAIM $ 1.469,430

DEFENDANT Russell J Holdings Ltd 202-58 Station St, Duncan, BC PLAINTIFF Ladysmith & District Credit Union CLAIM $ 405,942

DEFENDANT Castle Carpet One Floor & Home 1163 Franklins Gull Rd, Parksville, BC PLAINTIFF Crane, Sidney CLAIM $ 7,200

DEFENDANT Macher Equipment Ltd 1153 Garden Gate Dr, Brentwood Bay, BC PLAINTIFF Watson, Stanislava CLAIM $ 6,337



NORTH ISLAND Lillian Hunt has been elected to the Aboriginal Tourism Association’s Board of Directors. Hunt, who works as a tour guide at the U’mista Cultural Centre, was elected to serve a two year term as co-chair. Port Alice will have two new representatives on the Vancouver Island Tourism Advisory Committee in 2017. Rose Klein-Beckman has been appointed as the Village of Port Alice’s representative while Polly Steele has been appointed as the alternate member. Dynamic Massage Therapy has added Ben Hildebrand to the clinic at 1705 Campbell Way in Port McNeill. L’il Amigos Daycare is celebrating their 25th year in business in Port Hardy at 9400 Elk Drive. L’il Amigos is a Licensed Family Childcare Centre and is the longest running


centre in Port Hardy.

CAMPBELL RIVER After 41 years of owning and operating Sequoia Springs Golf Course, the Brown family has sold the golf course to the Mailman family effective March 1, 2017. Campbell River’s Shelter Point was awarded a bronze medal for their Artisanal Single Malt at the Seventh Annual Canadian Whisky Awards. This was the first year a British Columbian distillery won an award at the Awards. Cedar Street Medical Clinic is a family focused practice now open at 480 10th Avenue. The primary physicians are Dr. Angela Logan and Dr. Bre’el Davis. Cheyene Jamieson is the Office Administrator. Campbell River now has two new representatives on the board of directors of

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the BC Truck Loggers Association. Bill Nelson of Holbrook Dyson Logging and Dorian Uzzell of Wahkash Contracting were elected during the association’s recent 74th annual convention. The Island Grind coffee and tea is now open at #104-801 Hilchey Road. RealPro Real Estate Inc congratulates Brenda Grant in achieving her goal of becoming Senior Partner with the company at 966 Shoppers Row. Dean Prentice is now the General Manager at Painters Lodge, April Point Lodge & Quarter Deck. The City of Campbell River was recently presented with a Distinguished Budget Presentation Award by the Government Financial Officers Association of North America. The award is in recognition of the exemplary practices within the 2016-2025 financial plan, under a program created by the City’s finance team called the Financial Stability and Resiliency Program.

COMOX VALLEY The Comox Valley Chamber of Commerce held their annual Community Awards Gala January 28. The winners and categories are Dale Roberts of T. Dale Roberts Notary Public (Business Leadership Award), Atlas Café (Business of the Year Award), Keith Tatton (Citizen of the Year), Greg Saunders of Parker Marine (Customer Service Award), Robbins and Company (Family First Award), 40 Knots Winery and Estate Vineyard (Food and Farm Business Award), StrongHearts Fitness: School of Movement (New Business of the Year), Comox Valley Transition Society (Heritage Recognition Award), Comox Valley Community Foundation (Not-for Profit Organization Award), Blinds Bubbles Boutique (Small Business of the Year), Level 10 Eurospa (Sustainability Award), Tickit/ Dialect (Tech and Innovation Award), James Flawith (Young Entrepreneur Award), Randy Wiwchar (President’s Merit Award). Murray Renner and Gary Barber are opening their second location of Calais Spas Pools & Billiards, at Unit 10A-2998 Kilpatrick Avenue in Courtenay, and are holding a soft opening

Feb. 7. Their first location opened in Nanaimo in 1994. Thrifty Foods Courtenay Crossing at 1551 Cliffe Avenue celebrated their grand opening on February 1. The new, larger store features a fresh juice and smoothie bar, self-serve hot meals, salad bar, full-service pharmacy, fresh-made pizza and an expanded Bulk Foods department. Bill Kelly, head professional at Glacier Greens, finished second overall on the list of the 2016 Profssional Golfers Association of BC list of Top 100 Golf Professionals. Bill is a former assistant pro at Nanaimo Golf Club. Ecofish Research Ltd has announced the acquisition of ECODynamic Solutions Inc (EDS), a leading environmental construction monitoring firm in Courtenay. Comox Valley’s Women’s Business Network is celebrating their 25th anniversary. BodyWell welcomes Andrea Thornton RMT to their team at 1507D McPhee Avenue in Courtenay. Mount Washington Alpine Resort manager Don Sharpe announced he is leaving the company to pursue a new job in the Lower Mainland. Sharpe will take a new position with Holiday Trails Resorts, which operates the Manning Park Ski area, campgrounds, a motel and a water park. The Comox Valley Community Foundation announced the opening of the Professional Development Grant opportunity for registered charitable organizations in the Comox Valley. This marks the second year the Foundation has dedicated $10,000 to support professional development initiatives. Successful applicants will be eligible for up to $2,000. Cloves has moved to a new location at 565 England Avenue. Cloves is a Mediterranean themed catering, deli and import foods store in Courtenay. Coast Capital Savings is now open in Courtenay at Lerwick Road and Ryan Road. The North Island College Foundation announced the re-election of Robert Buckley, branch manager of Coastal Community Credit Union as its chair. Joining Buckley on the executive is Lisa Moyes of Blackfin Pub SEE MOVER’S AND SHAKERS | PAGE 44

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(vice-chair), Ilona Horgen a NIC ElderCollege volunteer (secretary) and Kathryn Jones of Presley and Partners (treasurer). The board of directors includes Garry Griffin, Dale Pateman, Bill Parkinson, Dave Procter, Jonathan Veale, Mary Lovely and Brett Woodside. Arbutus RV and Marine Sales has named Larry Epp as their top salesperson for 2016. The dealership is at 2603 Sackville Road in Comox. Food truck Over the Top Turkey is now open in Lewis Park in Courtenay. It is owned and operated by Dale Breedveld, who moved to the Comox Valley from Delta last October. Malinda Mazzocchi is Brian McLean Chevrolet Buick GMC top salesperson of the month. They’re at 2145 Cliffe Avenue in Courtenay. Comox Council has approved a rezoning bylaw to allow liquor to be sold in grocery stores. The bylaw allows liquor sales in grocery stores with at least 2,000 square metres of floor space, with up to 20 per cent of that space dedicated to liquor sales. The regulations allow for John’s Young Independent Grocer and Quality Foods to sell wine on shelves, but not liquor or beer, due to a one-kilometre buffer zone from existing liquor retailers mandated by the province. Comox council has approved plans for a tap house at 215 Church Street in Comox. The permit facilitates the demolition of the existing

MOVERS AND SHAKERS building and construction of a twostorey building with a maximum capacity of 175 people. Owners Ben Davies, Chris Morrison, Craig Grant and Adam Duncan are behind the project that will not brew but will serve local beer on site. Finkelsteins Lawyers and Notaries welcomes Joe Marrie to the firm at 519E Fifth Street in Courtenay. David Roper, formerly General Manager of the Coast Bastion Hotel in Nanaimo, is now the General Manager of The Old House Hotel and Spa in Courtenay. Central Mountain Air announced they will suspend their flights from the Comox Valley Airport, effective February 22. Central Mountain Air currently serves the airport with up to seven return flights daily from Comox to Vancouver and up to three daily flights on the weekends. Kevin Douville has left his position as chief administrator with the Union Bay Improvement District to join the Comox Valley Regional District as manager of financial planning.

PARKSVILLEQUALICUM The Grotto Spa at Tigh-NaMara Seaside Resort in Parksville has been named the top spa in Canada by Spas of America. Spas of America is a spa and wellness travel website showcasing over 600 of the best resort, hotel and health spas to consumers around the world. The website unveils the

top 100 spas in North America every year and for the second consecutive year, The Grotto took first place as the number one ocean spa experience in North America. After more than 42 years of serving the community, Dr. David Myrfield will be retiring from FYidoctors. Dr. Myrfield will continue seeing patients three days per week at FYidoctors location at 301 – 885 Island Highway West in Parksville. Attica is the name of the new café in the Qualicum Beach Inn. Castle Carpet One Flooring will be moving from the Parksville Industrial Park to a newly renovated building at the corner of Finholm Street and the Island Highway, which was formerly an Amish furniture store and a wine shop. Gillian Falk will be opening a new Dominion Lending office which will include a new insurance branch above The Beach Club in Parksville. Thrifty Foods is celebrating their 40th anniversary. Thrifty Foods opened their first store in 1977 in Victoria’s Fairfield neighbourhood. Today they have 25 stores across Vancouver Island and the Lower Mainland. Toonie Town is new discount store open in Qualicum Beach at 3506 West Island Highway. The Englishman River Water Service management board awarded a $21-million contract to Knappett Projects for the water intake, water treatment plant and Top Bridge reservoir transmission main. Construction is expected


to begin in four to six weeks with completion anticipated during the summer of 2018. Parksville Home Hardware congratulates Larry Potter and Barb Joyce on their 10th year of service with the Parksville location at 142 Morison Avenue.

PORT ALBERNI Shawn Standley has opened Caviar Dreams Scuba Instruction and Dive Charters at 3808 Exton Street. Caviar Dreams operates with PADI certified Scuba Instructors and provides dive training from beginner to assistant instructor courses as well as diving services including wreck, deep, night diving and many more. Tattoo artist Rachel Rose is the new owner of Silver Tiger Tattoo on Third Avenue. Rachel is renaming the shop Ocean Valley Ink. Judy Walker has sold All Mex’d Up Taco Shop to Matt Dunk, a chef and Port Alberni resident. The taco shop at Harbour Quay opens in early February. Everything Bagel is now open at Victoria Quay, offering breakfast and lunch. The menu includes daily soups, a wide selection of sandwiches, salads, fresh bagels and coffee. Haven Living has moved to a new location on the corner of Argyle Street and Third Avenue and will have the new name of Haven Living and Neighbourhood Mercantile. The new building expands Haven’s space by 500 square feet to make

room for a larger manufacturing kitchen for their skin care products. Twin City Brewing has been named one of the Top 10 Most Anticipated craft breweries opening in 2017 by The Growler, a guidebook to craft beer in BC. Twin City Brewing is aiming to open this month at 4503 Margaret Street. The Port Alberni Friendship Centre opened their new daycare at 3555 4th Avenue. The building features open rooms with space for babies, toddlers and preschoolers and an after-school program. McLean Mill has appointed Deanna Beaudoin as its new Executive Director. Arbutus RV and Marine Sales has named Peter Munton as their top salesperson for 2016. Arbutus is at 5540 Beaver Creek Road. The Canada Post outlet currently at the closing Fairway Market is moving to Shoppers Drug Mart at 3717 10th Avenue. Congratulations to Rosalyn Cole, Alison Mackenzie Hoy and Carla Neville who graduated from the Certified General Accountant (CGA) program at a recent convocation ceremony in Vancouver.

TOFINOUCLUELET The Ucluelet Chamber of Commerce celebrated their 70th anniversary on January 29 with an afternoon reception at the SEE MOVER’S AND SHAKERS | PAGE 45




Black Rock Oceanfront Resort. Pioneer Boatworks has opened their doors for a new season on February 1 at 166 Fraser Lane in Ucluelet. Tofino Travellers Guesthouse has reopened for business following a shutdown in August. Owner Nick Jacquet was forced to shut down the district office after a public hearing determined the guesthouse was operating above the six-guest limit. He has since assured the district he will only operate at capacity. Telus has acquired another West Coast communications company. This time, the communications giant purchased Mascon’s BC operations which includes Tofino, Sun Peaks, Chase, Shuswap, White Lake, Sunnybrae and Sicamous. Mascon’s operations will be transitioned into TELUS and all employees of their have accepted offers from Telus. Corporal Steve Mancini is moving in from Barriere, BC to lead Ucluelet’s RCMP detachment, which has been without a commander since February, 2016.

NANAIMO Morgan Carey, founder and CEO of Real Estate Webmasters, has been included in the 2017 Swanepoel Power 200 (SP200) group for the third consecutive year. Carey has been ranked 17 within the Technology Executives division, standing out as a leader in the global real estate’s technology sphere. The SP200 honors powerful and influential leaders in residential real estate. Congratulations to General Manager Henry Traa and the team at the Coast Bastion Hotel upon being named Hotel of the Year for the entire Coast Hotel chain. The announcement was made in January. Dwelling Place is celebrating their 25th year in business as a centre specializing in Alzheimer patient care. Dwelling Place is at 2630 Labieux Road. Maritime Travel at the Bay announces that Tami Maybin, formerly of Sears Travel, is joining their team as a new counsellor and Branch Partner. Maritime Travel is at Woodgrove Centre in The Bay retail store. Good Life Juice has opened a location in Nanaimo North Town Centre at 4750 Rutherford Road. Chelsea Carne is the new president of the Nanaimo Women’s Resource Centre. Shannon’s Urban Style Salon has moved from 8 th Street and is sharing space with Chop Salon in University Village. Dr. C. Reynolds is a new physician at Grace Med Clinic at 102-1629 Townsite Road. 91 Boutique and Spa is now open next to Elizabeth’s at 91 Front Street.

Raincoast Community Rehab Services, which works with individuals suffering from brain injuries and has offices in Victoria and Vancouver, has opened a Nanaimo branch at 120-256 Wallace. Fastenal has moved to #1022052 Boxwood Road. The Rogers Hometown Hockey Tour is coming to Maffeo Sutton Park February 25-26. Sunday, Feb. 26, Ron MacLean and Tara Slone will broadcast live from the Park during an NHL game between the Florida Panthers and Ottawa Senators. Warren Cudney is opening 1440 Wellness, an anti-aging clinic at 107-6596 Applecross Road. Alex Huston has left Vanilla Alley Hair Salon at 3-70 Church St and is now at Aura Hair Boutique on Bowen Road. Stephen Pilcher and Paula Migneault, formerly of Illuminations, have started their own product sales and marketing company called Earth Savvy Sales and Marketing, specializing in representing Healthy Food and Cleaning Products for emerging brands. Vancouver Island University awarded two honorary doctorate degrees to Robert Bateman and Dr. Keith Hipel at their January 2017 Convocation Ceremony. Robert Bateman was recognized for his contributions to arts and raising awareness for numerous conservation issues. Dr. Keith Hipel is the University Professor of Systems Design Engineering at the University of Waterloo. Dr. Hipel is renowned for his research and his abilities as a teacher and holds more than 55 academic and professional awards recognizing his research. Susan Steen has joined Nanaimo Community Hospice as their executive director. Steen comes to the role after serving with the Central Okanagan Hospice Association in Kelowna for the past six years. McLean’s Specialty Foods is celebrating their 25th year in business at 426 Fitzwilliam Street. NexGen Hearing is opening a new location at Longwood Station at 1A-5779 Turner Road. The new location will be NexGen’s second in Nanaimo with the other serving south Nanaimo from Port Place. Troy Harder was named top salesperson at Steve Marshall Ford at 3851 Shenton Road. The Real Estate Compensation Fund Corporation (RECFC) is pleased to announce that Susan McGougan, of Re/MAX Nanaimo has been appointed to the Board of Directors. The Nanaimo News Bulletin has appointed Sean McCue as the newspaper’s publisher. McCue has been in the Bulletin’s advertising sales department for more than 20 years. The Vancouver Island University-hosted 2017 MBA Games raised a record $300,000

according to the organizing committee for the event. Participating universities raised $150,000 for the Moose Hide Campaign, which advocates to end violence against women and children. The contributions were matched by The J.W. McConnell Family Foundation. VIU raised the most out of the attending schools, raking in close to $45,000 for the cause. The former Madill factory off of Bowen Road by Beban Park is being demolished to make way for a new development featuring car dealerships and a senior’s care facility. Madill went into receivership in 2010 and ownership of the land was transferred to Bowen Road Developments, which is led by Island West Coast Developments. Nanaimo Toyota has named Kirsten Michieli as their top salesperson for the month at 2555 Bowen Road. The Nanaimo Deep Discovery Association has received support from Nanaimo Council for their proposed deep discovery centre for the Harbour City. The proposed world-class ocean centre is expected to cost an estimated $30-40 million and will feature thrill attractions and interactive displays. Council supported the concept on principle but deferred any city involvement in the project until proponents return with a business plan and funding model.

LADYSMITHCHEMAINUS TreeBorn is a new business open in Ladysmith that sells biodegradable urns that will turn loved ones into a tree after their death. Cally Clarke, owner of TreeBorn is Bios Urn’s distributor for Western Canada, providing both retail and wholesale services. Artist Mya DeRyan has opened a new gallery and framing business on Esplanade Avenue next door to city hall. DeRyan is self-taught in the ancient Japanese art of Gyotaku, or fish rubbing. Sani Clark Photography is a new business that has opened at 37-512 Jim Cram Drive in Ladysmith. Little Bear Landscape Company is a new Ladysmith business at 1600 Whitecap Place.

COWICHAN VALLEY Twin Speed and Service centre at 5240 TransCanada Highway is now open. The new automotive centre sells and fixes motorcycles, cars, trucks and SUVs. John Rodgers has opened a Velofix Mobile Bike Shop franchise that operates in the Cowichan, Nanaimo and Comox areas. Velofix has been featured on Dragons Den

45 and was recently named one of the fastest growing franchises in North America. John can be reached at Cowichan Valley Training Centre Ltd. has taken over the St. John Ambulance (SJA) facility at Suite 205-169 Craig Street as part of a partnership between the two organizations. Under the agreement, clients will receive customer service and course offerings through St. John Ambulance while also receiving expertise from Cowichan Valley Training Centre. Both organizations deliver safety training in the community. Councillor Bob Day has been re-elected for a second term as vice-chairman of the Cowichan Valley Regional District. Rayzors Traditional Barbershop opened their doors for business recently in Lake Cowichan at 87 Darnell Road. Willow and Orchid Boutique and Floral Design is now open in downtown Duncan at 101 Station Street. Mister Sweeper Vacuums has moved to 2-351 Trans Canada Highway. Veritas Counselling Solutions is now open in Duncan at 2610 Beverly Street. Veritas specializes in individual and couple therapy as well as helping people with anxiety, depression and life transitions. BowMel Chrysler welcomes Danny Johnson to their sales team at 461 Trans Canada Highway.

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FEBRUARY 2017 A division of Invest Northwest Publishing Ltd. Vancouver Island Office 25 Cavan Street,Nanaimo, BC V9R 2T9 Toll free: 1.866.758.2684 Fax: 1.778.441.3373 Email: Website:

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s e x p e c te d , when t he Federal government annou nced its sp end i ng intentions following their 2015 election victory, at one point or another, someone or some group was going to be expected to pay for those promises. Wit h t he prom i sed def icit alarmingly higher than what Justin Trudeau said it would be – with no brakes in sight – there are hints of where the extra revenue the government now claims it needs. T he Ca nad ian Cha mb er of Commerce sent out a notice recently indicating the federal government is considering taxing employer-paid health and dental benefits. In its release, the Chamber states: “Along with adding hundreds or thousands of dollars to

Canadians’ tax bills, this proposal could cause many employers to stop offering coverage to employees.” Before urging members to contact the Minister of Finance or their local MP’s to protest such a move, the Chamber noted when Quebec introduced a similar tax, 20 per cent of employers dropped health and dental benefits for employees. Stud ies suggest the removal of this tax benefit across the board could result in a decrease of 50 per cent of small firms that will be able to offer health benefits. It was time to speak up, and the volume caused the government to back off. Whew. . .that was close. At this juncture, it’s not clear whether Trudeau’s tactics will be similar to those of former PM Paul Martin and his famous “trial balloons”, where he would float a high number in terms of a potential tax increase before crossing the country, “listening and gathering input” from everyone before announcing a lower hike. Which resulted in congratulatory thanks when the final increase was less than expected, and somehow made us feel better that we weren’t going to be paying that much more tax – just a titch more. It was clever salesmanship, politically speaking.

Letters of complaint from constituents do register with politicians, and are an important part of the process. If this was just a trial, then the volume of complaints and protest worked, and the federal government decided not to proceed. A statement made years ago by a local politician rings true at every level of public office: “We will tax until we find opposition”. If there is no push back, the government considers this path of least resistance the best route to take, and proceeds undaunted. There were more than a few hints that the feds were also going to increase Employment Insurance premiums for companies – perhaps as much as $1,000 per worker. Nothing has materialized on that front yet. Other suggestions were increasing the GST a point or two, or even drawing funds from currently healthy Canada Pension. Whichever pockets the federal government decides to pick for its pet projects has yet to be determined, but rest assured they’ll be aiming at business in some way, shape or form. It remains, therefore, for business to somehow offset those increased costs to the market – if the market can indeed bear it.

It’s not as if Canada’s economy is exactly robust. While we did extremely well to weather the recent global crisis better than most, indicators are showing that clouds may be gathering on the not so distant horizon. National economic growth has slowed to 0.7 per cent. Canada’s economy needs to be around 3 per cent growth in order to be considered growing, or healthy. Trudeau’s Liberals campaigned on investing in infrastructure, which was palatable to voters. The country needs upgrades on its highways, water and sewer lines, for example, that haven’t been updated for decades. Public buildings like schools and hospitals – shared responsibilities with the provinces but nevertheless a federal concern via transfer payments from Ottawa – and other projects were what many would have anticipated. Yet virtually nothing has been announced as yet, although the Liberals have been pouring millions into their priorities – including sending bucket loads of cash overseas to various foreign governments, which doesn’t help Canadian taxpayers. Canada became very tax competitive internationally under the previous government, and new U. S. P re sid ent Dona ld

Trump has already announced moves to bring America back towards reason with corporate tax rates. It might not make sense to non-business people that lowering corporate income tax actually stimulates the economy and ultimately gives the government more money in its coffers at the end of the day, but that is exactly what it does. Why? Because it provides that all-important component: Incentive. Where if an investor sees an opportunity to move forward and profit from their risk, they’re more likely to take it. If the potential reward is not greater than the risk, they hold back. It’s human nature. So it remains to be seen what the federal Liberals will do. Will they revert back to former established Liberal patterns of higher taxes to pay for government whims and wants? Or will they leave tax rates where they are and seek to remain competitive with our neighbours to the south? Or will they keep current tax levels reasonable for investment and industry, and aim at increasing jobs and therefore the number of taxpaying employees who will contribute to the national purse? A s the Ca nad ia n Cha mber urges, business needs to continue to make its voice heard.




n a letter  to the ed itor published by the Vancouv e r S u n , B C Fe d e r a t i o n of Labour president Irene L a n z i n ge r i n te r p re t s a recent Fraser Institute study as demonstrating the benefits of joining a union. T his misses the main point of our study,

wh ich i s t h at gover n ment workers in BC receive higher wages than their private-sector counterparts, regardless of whether they are covered by a union agreement or not. Usi ng data f rom Statistics Canada’s Labour Force Survey, the study finds that government employees in BC (federal, provincial and local) receive, on average, 7.4 per cent higher wages than comparable workers in the private sector. This wage prem iu m accou nts for differences between individual workers in the two sectors such as age, gender, education, tenure, experience and type of work. And the wage premium is in addition to the more generous non-wage benefits—such as pensions, early retirement and job security–that the government sector also enjoys. Our analysis shows that even after accounting for unionization, there is still a wage premium for government workers

(4.2 per cent). Put differently, gover n ment workers—even those who are unionized—receive higher pay than comparable pr ivate sector workers doing similar jobs. S o, w h a t’s t h e re a s o n fo r the disparity in pay between the govern ment a nd private sector? The reason is twofold. In the government sector, political factors largely determine the wage-setting process, while wages in the private sector are guided by productivity, market forces, and profit constraints. Employers in the private sector compensate their employees based on employee productivity, the value they add to the bottom line. If employers overpay, they risk going out of business. But if they pay too little, they risk losing valuable staff. Government employers, on the other hand, do not face the same risks, as they have the ability to fund overly generous

compensation through higher taxes. W hile raising taxes entail political and economic costs, the budget constraints and economic realities in the government sector are much less stringent than in the private sector. These differences are amplified by the monopoly environment in which the government s e c to r o p e ra te s v e r s u s t h e competitive environment of the private sector. Most of the govern ment sector operates without the threat of compet it ion, me a n i ng con su mers ca n’t choose a n a lter n at ive provider of government services that may be cheaper or of higher quality. The monopoly on ser v ice prov ision mea n s that government workers can demand and in fact receive a wage premium without competitive discipline and fear of responses from other firms. Un l i ke f i r m s i n t he pr ivate sector, gover n ments do not

have an incentive to balance the need to retain and attract workers with their ability to compete aga i nst riva ls on price, quality, and cost. The fact is wages and benefits in the government sector are out of step with the private sector. Si nce compensation costs constitute a significant portion of govern ment program spending—about half in most provinces—governments cou ld f i nd substa nt i a l savi ngs by a l ig n i ng wa ges a nd benefits w ith private sector norms. T h is wou ld not on ly be the financial prudent thing to do, but it would also ensure fairness to the taxpayers in the private sector who ultimately foot the bill. Charles Lammam, Hugh MacIntyre and Milagros Palacios are coauthors of the Fraser Institute study Comparing Government and Private Sector Compensation in Canada.

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Nanaimo Builder Makes Big Inroads With Tiny Homes Rewild Homes Specializes In Custom Designed & Built Portable Houses BY DAVID HOLMES


ANAIMO – They’re compact, they’re custom built and for many they are the ultimate expression of the term downsizing. The high quality portable homes designed and built by Nanaimo’s Rewild Homes could very well be the leading edge in a revolution in home ownership. But never mistake the portable residences envisioned and constructed by this Vancouver Island firm for a recreational vehicle – they are in every sense a true, full time residence. “There is a huge distinction between an RV and the homes that we build. Ours are much closer to a traditional house than they are to a recreational vehicle,” explained Jessica Reid, co-owner of Rewild Homes. “Many people lump them into the travel trailer category because they are portable, but in reality they are constructed in a very similar way to a full sized home and are meant to last just as long.” Open i ng its doors i n 2014, Rewild Homes is co-owned by Reid and her fiancé Patrick Whelan – with Reid looking after much of the design, marketing and administrative duties of the firm while Whelan, and his project manager Thomas Braden, attend to the actual construction of the homes. In the past three years the company has produced more than a dozen projects, everything from lakeside cabins to full time residences for clients across British Columbia and even as far afield as Alberta and Montana. “It all started when we decided we wanted to build a tiny house for ourselves. Coming out of university a lot of students (as we were) are saddled with debt so we started looking into tiny house and alternative housing solutions. As we started researching it we realized there was really no one in British Columbia at the time building these types of houses. We were really one of the first builders in the province to offer homes of this style” she said. No two Rewild projects are alike as each is a custom built home, tailored specifically to the tastes and budget of the client. Ranging from 16’ to more than 30’ in length, each Rewild home is a standard 8.5’ wide and is fully transportable on BC Ferries if moving the home to the Mainla nd. Prices ca n ra nge from $40,000 for a simple cabin to more than $150,000 for a multi bedroom luxury unit, with a media price in the $70,000 range. Functioning as a general contractor (Whelan was a builder prior to launching the company) Rewild has a staff of three and

Each project created by Rewild Homes is unique and distinctive, reflecting the needs and tastes of the buyer Launching the business in 2014 Rewild Homes has completed more than a dozen custom built houses

The key to the success of any tiny home is making the best possible use of the limited space that is available

Unlike with a recreational vehicle a tiny house is constructed more like a traditional single family home

“There is a huge distinction between an


RV and the homes that we build.” JESSICA REID CO-OWNER, REWILD HOMES

2017 be sure to call Bob or Laura for a no obligation consultation. Whether you’re looking to replace an aging printer/copier or would like to learn how your existing technology can integrate document employs trusted sub trades during the construction phase. For the future Reid anticipates continued growth for the company as more clients recognize the appeal of this style of home, and the possibility of opening a second office on the Mainland. “We hope to be opening another branch off-island later this year because we’re just too busy to keep up with the demand using only one job site,” Reid said. “We’re looking to expand our team and we’re also hoping to start providing more consulting services to help people make the shift to the tiny home lifestyle. This could include more workshops and other hands on training.” To learn more please visit the company’s website:

Multi-Functional Systems Managed Print Services Document Management Solutions Wide Format Plotters Scanning Systems Network Printers NANAIMO Unit C - 2110 Northfield Road Nanaimo, BC V9S 3B9

VICTORIA Bob Janes Managing Partner

104-3375 Whittier Ave. Victoria,BC V8Z 3R1

Laura Bauder Account Executive

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Minnoz Lounge Open Everyday Happy Hour 4-6pm Minnoz the Place to Connect; • Half Price Appetizers 4-6pm weekdays • Delicious Food & Drink Specials • 3 Course Prime Rib Feature Friday/Saturday Night $35 11 Bastion St, Nanaimo For reservations call

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Business Examiner Vancouver Island - February 2017  

Featuring the latest business news and information for the Cowichan Valley, Ladysmith, Nanaimo, Parksville, Qualicum Beach, Port Alberni, To...

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