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Twin Sail Buildings Wins VIREB Commercial Building Awards
Comox Marina Park Project Tops Annual Awards Gala Featuring 54 Buildings
Movers and Shakers 39
ANAIMO – The Twin Sail Buildings in the Town of Comox Marina Park in Comox was named the Judges’ Choice Best Overall entry in the 11th Annual Vancouver Island Real Estate Board Commercial Building Awards, held Thursday, April 19 at the Vancouver Island Conference Centre. A record total of 54 buildings were na med fi na l ists i n the event, which celebrates the best in commercial, community and industrial buildings north of the Malahat on Vancouver Island which were completed between January 1 and December 31, 2017. A team of independent judges chooses the winners in the 12 categories of these awards: Retail, Retail Renovation, Office, Mixed Use, Institutional, Institutional
SEE VIREB | PAGE 19
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New Ownership Group Re-Energizing Nanaimo Chrysler
INDEX News Update
Nanaimo 8 Comox Valley
Who is Suing Whom 38
OUR 15 YEAR TH
Nanaimo Auto Dealership Has Been Part Of The Community For 40 Years BY DAVID HOLMES
Canadian Publications Mail Acct.: 40069240
Alan Wilson, Courtenay Branch Manager for Kinetic Construction, Ian Lindsay of RE/MAX Commercial and Comox Mayor Paul Ives with the Judges Choice Best Overall Entry winning Twin Sail Buildings of Comox
ANAIMO – One of Nan a i m o’s l e a d i n g c a r dealerships just got even better. Beginning a process that began last September, a new ownership group has taken over operations at Nanaimo Chrysler Ltd., the latest chapter in a successful automotive story that can be traced back more than four
decades. “Our new management team brings with it updated technologies and processes that help to streamline the automotive buying process, to the point where you can literally buy your vehicle over the web and have it dropped off at your doorstep. Recent changes to the dealership’s website not only bring full transparency to vehicle pricing but also
real time payment quotes and trade quotes, all with the click of a button,” explained James Crockett, the dealerships General Sales Manager. Crockett has led his sales team and the dealership as a whole to see sales volume nearly triple since the change in ownership, which came into full effect January 1. Nanaimo Chrysler has been a central part of the Nanaimo
automotive industry since 1978, most recently under the direction of Brian Neal who had owned and operated the dealership founded by his father. Today’s Nanaimo Chrysler is owned by a group of five partners, including the previous owner’s children, Jason and Leslie Neal, continuing the operation’s long SEE NANAIMO CHRYSLER | PAGE 30
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2 CAMPBELL RIVER NIC Develops New Tech Program The province is providing North Island College with $100,000 to support planning for 40 spaces in a new certificate program. The program is designed to provide students with hands-on skills required to work with computer information systems. The college is consulting with industry and employers in the program’s development stages to ensure students graduate with the basic knowledge and skills to meet the needs of businesses in the region. The certificate is designed to help people start working as IT professionals in less than a year and could feed into NIC’s existing interactive media and web design programs. As planning continues, the program’s location, tuition and curriculum details will be confirmed. “North Island College prides itself in offering high-quality, relevant programs that support the local economy,” said NIC president John Bowman. “The provincial funding is greatly appreciated. It will allow us to remain responsive and keep up with demand for homegrown talent in a dynamic sector that supports many local employers.”
Spaces in the certificate program are expected to become available in 2019-20 and ramp up to full capacity with 40 spaces in 2020-21. Once the spaces are fully implemented, funding is expected to increase to $400,000 annually. “Technology development and use in smaller centres is far more dynamic, and far less industry sector-based than we might realize. As larger employers strive to progress or maintain legacy systems, a new world of opportunity is presenting itself with cloud and mobile computing,” said Graham Truax, executive in residence at Innovation Island. “NIC has been very diligent in seeking feedback from industry and tech-based enterprises in their curriculum development. They are mindful of where the puck is at, and where it is going.”
COWICHAN VALLEY Units Added to Affordable Housing Projects Lake Cowichan Gazette Two affordable-housing projects that are planned in North Cowichan will have more units after revised concept plans for the project have been recently finalized. The two municipally-sponsored projects are planned for 9800 Willow St. in Chemainus and 3191 Sherman Rd.
With the new designs, the Sherman Road site will accommodate up to 44 townhouses and 51 apartment units, while the Willow Street site will include between 21-24 apartment units. Together, the two projects will create a total of 116-120 units. The original concept plans were more conventional in style and would have accommodated only around 64 units on Sherman Road and 18 units on Willow Street. “Council is excited about the revised concept plans for these two projects, and is thrilled to see them moving forward,” said North Cowichan Mayor Jon Lefebure. “These projects will provide a local example of how innovative design can be used to build attractive, livable, and affordable urban housing.” Council has been working forwards these projects for some time. In 2015, North Cow icha n’s council entered a Memorandum of Understanding with the Community Land Trust Foundation of BC (CLTFBC) to explore affordable housing opportunities on municipal property. In 2016, council rezoned 3191 Sherman Rd. and 9800 Willow St. to facilitate affordable housing projects. Last month, the CLTFBC provided updated concept plans to council and received council’s endorsement. Currently, the CLTFBC is seeking grant funding from BC Housing,
which is necessary for these projects to be built affordably. At the same time, the CLTFBC is preparing development permit applications for the municipality to further refine the design and ensure municipal requirements are met.
VANCOUVER ISLAND Housing Sales Stable While Prices Rise Sales of single-family homes in the Vancouver Island Real Estate Board (VIREB) area rose by 20 per cent month over month in April but remained static from one year ago. Last month, 476 single-family homes sold on the Multiple Listing Service (MLS) System compared to 398 in March and 476 one year ago. T he number of apartments changing hands in April decreased by six per cent year over year while townhouse sales rose by 26 per cent. VIREB’s inventory of single-family homes climbed by eight per cent from March 2018 but decreased by six per cent from one year ago. The supply of apartments dropped in April, down 12 per cent from one year ago, but townhouse inventory rose by 30 per cent. The British Columbia Real Estate Association (BCREA) reports that housing sales in many BC jurisdictions are down compared to last year. Guideline B-20 and
uncertainty surrounding new provincial taxes appear to be taking their toll on sales in some markets. BCREA also expects the Bank of Canada to increase interest rates in the next couple of months, which introduces another risk factor into the housing market. For now, however, demand is still outpacing supply in the VIREB area, particularly in some price ranges. Properties in the $300,000 to $500,000 range generate multiple offers and sell quickly. However, higher-priced homes are taking longer to sell. In April 2018, the benchmark price of a single-family home in the VIREB area reached $499,600, up 18 per cent from one year ago. The benchmark price of an apartment last month rose to $305,300, up 25 per cent board-wide from the previous year, while the benchmark price of a townhouse hit $393,200, a 22 per cent increase from April 2017. The VIREB area includes Campbell River, Comox Valley, Duncan, Nanaimo, Parksville-Qualicum and Port Alberni.
NANAIMO Snuneymuxw Unveil Vision for Newcastle Petroglyph Development Group, the economic development arm SEE NEWS UPDATE | PAGE 3
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of Snuneymuxw First Nation, recently revealed a $6-million plan for Saysutshun Newcastle Island Provincial Marine Park. The plan proposes the development of new amenities for Newcastle Island including a welcome and adventure centre, a new restaurant with waterfront vistas and indigenous-inspired fare, a longhouse, artisans village and more campsites. The idea of the project is to connect residents, Snuneymuxw and tourists to the island to share the traditions, ways of life of the Snuneymuxw people and the history of the island. The plan proposes redeveloping a 20,000-square-foot longhouse to showcase indigenous traditions and offer workshops in crafts like carving and weaving to people. T he proposa l i ncludes a 2,000-square foot restaurant, a covered amphitheatre and a welcome and adventure centre for administrative offices, washrooms and a reception to sell tickets for activities like tours and watersports. The plan also proposes adding 18 campsites to the existing 23 in the marine park as well as an artisan village behind the pavilion where Snuneymuxw artists could sell wares to residents and visitors. The economic development organization is now looking for partnerships and investments to develop the proposal.
CAMPBELL RIVER Construction Growth Explodes A recent report by Building Links shows that Campbell River experienced a far steeper construction growth curve than other regions of the Island in the first quarter of 2018. The report showed that nearly $23-million worth of building permits were issued in Campbell River. The next two closest permit issuers were the City of Courtenay and the Comox Valley Regional District (CVRD) coming
in at $14.1- and $13.9-million in permits, respectively. During the same period in 2017, the City of Campbell river issued over $16-million in construction permits, marking a 41 per cent increase in permit issues. Meanwhile, Courtenay’s increase was 6.44 per cent while the CVRD’s was 30.31 per cent. The report stated that the issuing increase in Campbell River is due to multi-family permits that have been issued. Meanwhile, single-family residential permits are down for most regions except for the CVRD which issued 11 more single-family residential permits than in their first quarter of the previous year. Building Links is a Courtenay based organization that produces a newsletter on construction news for the Mid- and North-Island.
Canada’s Airports Capital Assistance Program. The program doled out roughly $33 million across the country.
COURTENAY Jackson & Associates Joins National Partnership Local advisory and real estate appraisal company Jackson & Associates has teamed up with six other offices from across Canada to form Verra Group Valuation. T he new orga n ization w i l l
provide independent real estate valuation services and is comprised of seven independent offices across Canada, including Courtenay-based Jackson & Associates. The new organization will keep each company independent but will have them come together as like-minded companies to provide the best appraisal services for clients across the country. Most of the organizations directors have served in high-level positions within the Appraisal Institute of Canada, including Dan Wilson (owner of Jackson & Associates), who served as national president from 2013 to 2014.
3 Each of the companies have broad knowledge of all property types, though some are more specialized in certain areas of the profession, such as senior housing, agricultural valuations or equipment appraisals. By forming the new organization, the companies are creating an effective way to share resources and learn from each other to better the quality of their services. Jackson & Associates has been providing independent appraisal and consulting services in the Comox Valley, Vancouver Island, and the Sunshine Coast for almost 40 years.
TOFINO Long Beach Airport Gets Upgrades Long Beach Airport is celebrating their 75 th anniversary this year and will receive a $5.4-million in funding from the federal government. The funding is being allocated by Transport Canada’s Airports Capital Assistance Program and will be used to complete an apron and taxiway rehabilitation project. The airport’s primary runway received a $4-million upgrade in 2012 though much of the taxiways and aprons that support the runway were laid in 1943. The lifespan of concrete surfaces is around 30 years, while the airport’s current surface is 75 years old. The airport has also seen traffic increases over the past year thanks to Pacific Coastal and Integra Air. Work on the project will get underway this year and will likely wrap up by September 2019. Air traffic should be able to continue largely uninterrupted. The federal funding is expected to cover the total cost of the rehabilitation project with no local tax dollars being required. Long Beach is one of 11 airports to receive funding from Transport
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t’s May and time to celebrate May Membership Month at the Duncan Cow ich a n Ch a mb er of Commerce. This month is jam-packed with events and special promotions, all focused on welcoming new members and celebrating existing ones. We are looking forward to our May Luncheon on the 16th with presenter Ian Baillie, VP of Corporate Communications for Harvest One, the parent company for Cowichan’s United Greeneries operation. Ian will be presenting plans for the company and will speak to their commitment to the local economy and how legalization for marijuana will impact
horticultural facilities. Later th is month, the Chamber will attend the BC Chamber of Commerce’s AGM in Kamloops. This is the largest annual business policy-building forum in the province and an excellent opportunity to have our region’s voice heard at the provincial level. Our Chamber will be supporting several policies at the AGM, including a policy which could have significant impact on destination marketing dollars in the Cowichan region and Vancouver Island. In its presentation of Budget 2018, the Provincial Government announced its intention to amend the Provincial Sales Tax Act so that municipalities, regional districts and eligible entities such as tourism-focused non-profits that receive revenues from the Municipal and Regional District Tax (MRDT) will be allowed to use revenues to fund affordable housing initiatives. This change has the potential to greatly impact the continued success and future growth of the tourism sector. While our Chamber actively supports and advocates for affordable
housing, we feel it should not come at the expense of promoting tourism and hospitality across our region and on the Island. This policy titled Protecting Funding for Tourism Marketing Programs and Projects is supported by all four Chambers in the Cowichan Valley, as well as most Island Chambers, due to the importance of the tourism sector to our economy. The Chamber is also asking our members and Cowichan businesses to join BC Chamber’s new MindReader Platform. This is a cloudbased platform that gathers real-time information by engaging BC’s businesses through focused questions. The BC Chamber can then use this cold hard data to provide government with critical insights and solutions. This is yet another opportunity to have Cowichan’s voice heard and to make a difference on key issues in our region and the province. Sonja Nagel is Executive Director of the Duncan Cowichan Chamber of Commerce.
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Auto Terminal To Bring 40-60 New Jobs To Port Of Nanaimo
Multipurpose Facility Will Be New Terminus For Offloading Automobiles For BC Destinations
ANAIMO – A new Nanaimo Auto Terminal that will be the initial offloading terminus and preparation area for new automobiles destined for BC vehicle dealerships is coming to the Nanaimo Assembly Wharf. The terminal will create 40-60 new jobs as vehicles processed and distributed through the project will be delivered to dealerships in the Greater Vancouver market, including Vancouver Island with the long term potential to service dealerships throughout western Canada. Nanaimo Port Authority is partnering w ith Western Stevedoring a nd thei r affiliate organization, the Auto Division of SSA Marine to design, build, finance and operate the multipurpose break bulk terminal with an initial focus on European automobile import and processing. A customer commitment and lease agreement for use of the Nanaimo Assembly Wharf was signed in April, and design components are expected by this August, with construction completed and the first vessel expected to arrive in January, 2019. Consultations, regular announcements and Open Houses will provide project progress throughout 2018. Nanaimo Port Authority President & CEO Ewan Moir notes “The project has the potential to transform Canada’s import automobile supply chain by addressing the significant existing transportation bottlenecks, vulnerabilities and congestion while providing several compelling logistical efficiencies and environmental benefits. The project will also provide sustainable economic development opportunities for Nanaimo and Vancouver Island.” Redevelopment of the Nanaimo Assembly Wharf uplands will reuse existing terminal facilities and upgrade existing infrastructure. The existing shed will be transformed into a modern Vehicle Processing Centre by retrofitting the existing steel structure with contemporary amenities and materials. T he existing pier will be upgraded with new fendering and mooring infrastructure to allow for berthing of a modern Pure Car and Truck Carrier (PCTC), a specialized cargo vessel used to transport vehicles and equipment Nanaimo provides direct short-sea connections to the Lower Mainland and
existing transportation bottlenecks, vulnerabilities and congestion – most notably in Vancouver - while providing several compelling logistical efficiencies and environmental benefits. Imported vehicles will arrive on Pure Car/Truck Carriers (PCTCs), which are Roll-on/Roll-off transport ships purpose-built for overseas vehicle transport. T he i mported veh icles w i l l be processed for delivery to Lower Mainland dealerships on conventional car carrier trailers using short-sea shipping options currently serving Vancouver Island.
Western Stevedoring is the largest and most diversified stevedoring company in the province. Western loads and unloads more than 12 million metric tons of cargo at 10 different ports and terminals along the coast of Vancouver Island and throughout the Lower Mainland and northern BC. Western Stevedoring is a wholly-owned subsidiary of Carrix, Inc. SSA Marine, a wholly-owned subsidiary of Carrix, Inc., was founded in 1949 and has 250 international operations. SSA handled 1.94 million autos in 2017 in Canada, Mexico, New Zealand, Panama, South Africa and the United States.
Chair Michelle Corfield is excited about developments at the Port of Nanaimo U.S. west coast, taking advantage of existing back haul routes. Its location provides an all-water route connecting the Canadian West Coast to international markets. European Automotive Original Equipment Manufacturers (OEMs) are experiencing significant capacity constraints and other issues in Vancouver, which is the hub for OEM customers throughout western Canada. Brad Eshleman, President of Western Stevedoring, adds “Western is very excited to be expanding our operations in Nanaimo with this new and highly efficient auto terminal operation. Founded in Nanaimo in 1949, Western operated the Nanaimo Assembly W harves for several decades and we are very pleased to be bringing the Vehicle Processing Centre and Auto Terminal Operations to the Port of Nanaimo. The auto terminal operations will create jobs and economic growth for the region, benefiting the City of Nanaimo, Vancouver Island and British Columbia.” The Nanaimo project’s partners aim to develop the first all-water global logistics service for European automobiles to a BC port. This innovative “marine highway” would create a new, highly efficient and reliable international gateway featuring short-sea shipping from Nanaimo to the Lower Mainland. The project has the potential to transform Canada’s import automobile supply cha i n by add ressi ng sig n i fica nt
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• Celebration of the historic value of the site • Offering of products and/or services that complement both the history and the • uniqueness of the community and its peoples • Provision of products and/or services that both locals and visitors will purchase/enjoy • Creation of a presence that draws locals and visitors on a year round basis • Provision of revenue to the MMS. • Ability to continue steam train ticketing activities or have those taken over A Google Street View of the herita g e b u i l d i n g i s a t h t t p s : // w w w. email@example.com,124.8122777,2a,30y,207.49h,84.68t/ data=!3m7!1e1!3m5!1sNgQYI58lUQKh4LG0kbEWQQ!2e0!3e5!7i13312!8i6656 The deadline for the Expression of Interest is May 31st, 2018. The full EOI can be found at https://www.mcleanmill.ca/ join-our-team-0. For more information, contact the Society’s Executive Director Deanna Beaudoin: phone 250 723-1376; email firstname.lastname@example.org Pat Deakin is the Economic Development Manager for the City of Port Alberni. He can be reached at 250-720-2527 or Patrick_deakin@ portalberni.ca
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RE/MAX of Nanaimo has announced a change at the ownership and management level, as majority owner Charlie Parker has bought out minority partner Mike Heinrich’s shares in the Nanaimo operation as well as RE/MAX Camosun in Victoria, and Mike has resigned as Managing Broker. Mike will become a real estate salesman with RE/MA X Camosun after returning from holidays. Charlie notes that Justus Edmundson has been promoted to General Manager and Managing Broker in both the Nanaimo and Victoria offices, and Ian Thompson is also a Managing Broker in RE/MAX of Nanaimo. ••• Congratulations to John Hirst, Associate Manager of Sun Life Financial, who has been named President of the Nanaimo Gyro service club. Sun Life’s office is in Nanaimo North Town Centre. ••• Coasta l Com mu n ity Cred it Un ion
John Hirst President and CEO Adrian Legin notes they have new directors elected to three year terms, re-electing Lynne Fraser and Michael Mascall and electing Susanne Jakobsen. Evelyn Clark has been re-appointed as Board Chair, with Fraser now the Vice Chair. ••• Ryan Woods is the new manager of the Nanaimo Golf and Country Club. ••• There’s a new restaurant at the Westwood Tennis Club. T he location has SEE NANAIMO | PAGE 9
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been home to eateries in the past, and it is now called the Piccadilly Bistro. ••• Ramsay Lampman Rhodes law firm is opening a new office in Courtenay, on 6th Street. ••• T he Molnar Group of Va ncouver has announced plans to build a $40 million townhouse and apartment complex i n d ow ntow n Na n a i m o, o n Machleary Street at the former site of what was originally the Na na i mo Hospita l, then Malaspina College (now Vancouver Island University), and a senior’s home. T he proje ct, c a l led O cea n V i ew, w i l l fe a t u re 15 0-16 5 u n its. Mol na r bought the proper ty eig ht mont h s ago, and has plans for rowhouses on Machleary Street, and three, four-storey strata apartment buildings. Construction could start in 2019, with an 18 month completion date. ••• Craft beer specialist Amber Morin of Rain Coast Brews is excited about work she’s been doing, making The Cambie in Nanaimo a Tap house. She is put t i ng on a n event M ay 11 at t he establ i sh ment ca l led the Sisterhood of Island Beer Drinkers. ••• Also, a tip of the hat to Christopher Briggs of CIBC Wood Gundy, who has been named Serauxmen of the Year for his work at the long-time Nanaimo service club. ••• Michelle McLean is pleased to note that Balance Esthetics is now open at 104-6330 Dover Road. ••• Ha i r Sp or ts Cl ips i s b ei n g opened by Larry Monkford by Smitty’s Restaurant in the Rock City Centre. ••• Andy Hatfield has been named the new base manager of West Coast Helicopters in Nanaimo. Their Nanaimo office is at 1985 Boxwood Road, and they also have bases in Campbell River, Port McNeill and Bella Coola. Port McNeill is the company’s head office. ••• T he former home of Gluten Free Bakery on Terminal Avenue has been pu rchased by Turner Land Surveying. ••• C o n g ra t u l a t io n s to A d a m Fraser of Coastal Community Credit Union upon completing the BMO Marathon in Vancouver on May 6. ••• Andrea Paris (Bonkowski) is pleased to announce that she is now a real estate agent with Pemberton Holmes, serving the Duncan to Parksville region.
••• For m er Na na i mo Cl ipp ers coach M ike Va ndeka mp h a s been a n nou nced as the new coach and General Manager of B.C. Hockey League rival Cowichan Valley Capitals. ••• Cathy Dick h a s joi ned Nanaimo Community Hospice as their Community Development Assistant. ••• Party Girl Fashion Exclusives opened its doors in Woodgrove Centre in April. The new store offers prom, bridesmaid and all occasion party dresses. ••• Mol n a r G ro u p a n n o u n c e s plans for $40 million housing complex. ••• Congratulations to Cody Dreger of R E/ M A X of Na na i mo upon being named a recipient of the 2017 R EA LTORS Care Award from the Vancouver Island Real Estate Board. ••• Timber and Grey is now open at #202-1925 Bowen Road. ••• A t ip of t he h at to Ta m my Leslie of Palmer Leslie Chartered Professional Accountants upon being elected as the 2018 Ladysmith Chamber of Commerce P resident. Joi ning Tammy on the board are Millie Stirling of Waypoint Insurance as Vice President, John deLeeuw of Ladysmith & District Credit Union as Treasurer, and Cheri Mactier of RE/ MA X Ocean Pointe Realty as Secretary. ••• Pyramid Games and More is a new store that has opened its doors at 134 Nicol Street. ••• V M AC i s at it aga i n. . .t he south Nanaimo manufacturer of underhood air compressors has been named the 2017 Innovative Solutions Supplier of the Year award winner by Finning International Inc., notes VMAC Vice President of Sales and Marketing Gordon Duval. ••• A new Papa John’s pizza outlet is opening beside Pattie’s Party Palace on Rutherford Road. ••• N a n a i m o C o l d S to r a g e i s opening beside UPS, which is at 425 Madsen Road. Mark MacDonald writes about business in Nanaimo. Tell him your news by emailing him at email@example.com
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INCREASE IN OVERALL CONSTRUCTION VALUES
uilding Links has compiled the construction statistics for the first quarter of 2018 for the Comox Valley and Campbell River communities. Compared to 2017 we reported an increase of 28 per cent in overall construction values in the areas of Courtenay, Comox, the Comox Valley Regional District, Cumberland and Campbell River. This amount was slightly higher than the 25 per cent increase reported comparing the first quarter of 2016 to 2017.
BUILDING LINKS CLARICE COTY
Business banking is about a shared perspective
Total construction values for the first quarter of 2018 total $59.6 million compared to $46.4 million in 2017. There has been a slight decline in the construction of single family dwellings, and an increase in the construction of multi family residential housing including duplexes, triplexes, four plexes and secondary dwellings. The Comox Valley Regional District reported the highest increase (41 per cent) increase in single family construction when comparing 2017 to 2018, while the growth in other municipalities was primarily due to an increase in the construction of multi-family residential units. Grow th i n Cumberland re g i s t e re d a
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114 per cent increase during the first quarter of 2018, mostly due to multi-family residential housing construction. It is the same story in Campbell River as their construction statistics showed 41 per cent increase primarily due to an increase in permits for multi-residential housing. The number of permits for single family homes are down slightly across all areas with the Comox Valley Regional District being the only community showing an increase when comparing 2018 to 2017. Moving forward for 2018 we expect to see a continued increase in the construction of secondary suites, carriage homes and secondary dwellings. We also expect to see an increase in the new construction of multi-residential housing for sale and new builds for rental housing and a decrease in the construction of single family homes for 2018. ••• The Comox Valley Regional District (CVRD) is planning to
proceed with publicly tendering the contract for the construction of the Comox Valley Regional Office building. The budget for this project is $11.7 million. A notice of intent to tender is expected to be issued by the first week of May. Once the board approves the recommendation, the tender is expected to be released between mid May and early June with an expected four-week closing date. Staff are recommending to proceed to tender and that a staff report be brought to the board with the results of the tender process to consider award of contract, most likely in July. For more information on timelines and specific details regarding this project, contact Mike Zbarsky at the CVRD. Clarice Coty is the editor of Building Links. Contact: clarice@ buildinglinks.ca or find Building Links on Facebook at www. facebook.com/BuildingLinks
YOUR NAME DOES NOT MATTER; WHAT CUSTOMERS WANT TO HEAR IS THEIR OWN NAME
omeone once sa id that the most b e aut i f u l word i n the word that a person can hear is their ow n name. Getting creative about find ing out you r c u s to m e r ’s n a m e w i l l pay dividends. Addressing your customer directly by name will create a sense of familiarity and i nti macy that no sa les strategies, service tactics or marketing campaigns can produce. For example, customer care providers at Old Navy will write customers’ names in chalk on the changing ro o m d o o r to a d d re s s them directly and find out
if they need help. Starbucks will mark the customer’s name on a coffee cup to ensure the correct person receives the correct beverage. Customers will suspect that you state your own name not for their sake, but rather in order to ensure you receive commission credit for the sale. Is it more important to find out your customer’s name than to provide him with your name? That depends on what kind of impression you wa nt to leave on yo u r c u s tom er a nd whether you’re searching for immediate sale or building long term loyalty
with many future sales. If you want to connect on a meaningful level with you r cu stomers, u si ng their name is the best and most lasting connection possible. Lucy Glennon specializes in customer service training and recruitment and hiring. She can be reached at 866.645.2047 or email@example.com or at the HireGuru.
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Groundbreaking Held For $15M Expansion At Nanaimo Airport
INNOVATIVE SERVICE ADDED TO CREDIT UNION’S PRODUCT LINE “This service is more Island Savings Has Been Serving Vancouver Island For More Than 60 Years
holistic in nature, providing the full gamut of services to the client on a
From left, Nanaimo Airport Commission members David Witty, chair Lucie Gosselin, Mike Brown, Wendy Clifford, Mike Kandert, Alex Stuart, Ray Gauthier, president and CEO Mike Hooper, and Colleen Johel turn over the first shovels of dirt
ANAIMO – A massive $15 million expansion of Nanaimo Airport held its of f ici a l g rou ndbrea k i ng ceremony in April, signaling the start of renovations that will increase the size of the terminal building by nearly 60 per cent at what is now one of Canada’s fastest growing airports. Nanaimo Airport has set records for passenger volume for eight consecutive years, as more than 390,000 people are expected to pass through its gates in 2018. The expansion will add 14,000 square feet and more than doubling the departure lounge to 320 seats. Na n a i mo A i r por t h a s now caught up to the traffic volumes of Comox Airport, which was the first airport north of Victoria to attract WestJet as a carrier. Nonstop Air Canada flights to Toronto are scheduled to begin June, and next on the horizon is a “sun” flight destination, perhaps as early as 2019. “T h is creates ma ny new op p or t u n it ie s for b u s i ne ss ow ners and investors,” says a i r p or t CE O a nd P re sid ent Mike Hooper. “Our passenger numbers continue to grow and that creates more demand for goods and services. We’ve got vacant land available for development that could help investors capitalize on the prime market opportunity here at the airport.” “ We a re 10 yea rs a head of passenger forecasts and this investment will help us expand to ensure we continue to deliver great service to our customers,” says Lucie Gosselin, Board Chair of the Nanaimo Airport. “T he Nanaimo Airport Commission appreciates the support prov ided by the G over n ment of Ca n ad a a nd
the Provincial Government for public infrastructure projects, through the New Building Canada Fund – Small Communities Fund Program.” T he g rou ndbrea k i ng ceremony at t racted d ig n ita r ies from throughout the airport’s catchment area, and featured a re-announcement of $2.4 million contributions from each of the federal government and previous BC Liberal provincial government. The investment in improvements to the Nanaimo Airport will help it keep pace with the growth of the mid-Island. “As the Central Island’s gateway to the world, we know hundreds of thousands of people rely on us for safe, convenient and comfortable business and leisure travel,” says Hooper. “We have ca refu l ly pla n ned th is ex pansion to ensu re we continue to provide exceptional customer experience during the construction period. By expanding we’ll be better able to meet the needs of our region today and for the next generations.” T he in frastructu re investment w i l l i nject m i l l ions of dollars into the regional economy, through job creation and the purchase of materials and services. Project manager Durwest Construction Management is an Island-based firm and the project team includes Na na imo-based Checkwitch Poiron Architects. OMB Architects + Desig ners i s a l so on board . The tender process for the project has finished and pre-construction work has begun on site. Expected completion date is 2020. Last year, the airport completed work on the runway apron and lighting to help prepare for the expansion.
ANAIMO – For Seol Baik, the new Regional Mobile Advisor at Island Savings, a division of First West Credit Union, it’s all about relationships. “The normal approach to banking is that the customer has an interest or an issue so they come to the bank to work it out. But for me as the Regional Mobile Advisor I can come to the client, bringing with me all of the information they need, for both my business and individual customers,” he said. “I regularly travel all over the Island, from Victoria to Tofino and beyond. While I’m based here in the Nanaimo branch, my clients can be located anywhere. I’ve only taken on this position a couple of months ago, but based on how well it’s been received, the concept is working out. It’s simple, if a customer needs something they can just call and I’ll come see them.” Founded in 1951, Island Savings offers innovative products, local decision making and an extensive branch network of 16 branches and 11 insurance offices to nearly
true one-on-one basis.” SEOL BAIK REGIONAL MOBILE ADVISOR, ISLAND SAVINGS
100,000 British Columbians not only in the Cowichan Valley, but across Vancouver Island, Pender Island and Salt Spring Island. Today, Island Savings is a proud division of First West Credit Union with more than $10 billion in assets and a full range of services – from daily personal banking, to mortgages, business banking services, wealth management, insurance and more. Island Savings is proud to think global but act local, with its head office based in Duncan. “Sometimes the customer has difficulty making it to the bank, they’re busy running their business or they have other issues. In that case, if they can’t make it to the bank, I can bring the bank to them,” he explained. Moving from South Korea, Baik arrived in Nanaimo in 2001 after spending a few years with his
New Regional Mobile Advisor Seol Baik works with Island Savings clients all across Vancouver Island family in Los Angeles where he completed high school and his first year of college. Once arriving in his new home he earned his degree in Business and Finance at Vancouver Island University (VIU), going to work for a chartered bank upon graduation where he spent the first five years of his new career. “This service is more holistic in nature, providing the full gamut of services to the client on a true one-on-one basis. Developing and maintaining those relationships is at the heart of everything I do. It’s all about convenience and it’s all about relationships, and it’s certainly been well received so far,” Baik said. www.islandsavings.ca
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MACKENZIE FAMILY NEVER TIRES OF CHANGING TIRES Jack’s Tires Serves Port Alberni and Surrounding Area For Over 50 Years
ORT ALBERNI - The car jacks at Jack’s Tire have been lifting Port Alberni vehicles for over half a century. S i n c e 19 6 4 , t h e s h o p h a s been offering vehicle service to Port A lberni and the surrounding area from Tofino to Parksville. They sell tires from Toyo, Michelin, BFGoodrich and others, servicing cars, trucks,
Owner/Operator Kevin Mackenzie on a fishing trip with his father, Jack, who founded Jack’s Tire in 1964
CHEMISTRY 4.8” × 6.2” 02/02/18
commercial vehicles, and in- get along, he told Jack “you’re dustrial equipment. going to be a tire man, or you’ll Owner/operator Kevin Mack- kill each other.” So Ken bought enzie’s family has deep roots in a building, and Jack opened the the area, as his great great great shop in 1964. grandfather was the first white The business started with a boy ever born in Port Alberni. single bay, and they have gradHis grandfather, Ken Macken- ually grown to include five bays zie, owned a respected logging and a warehouse, taking up half company in the area, and two of of their block. Kevin Mackenzie is now the his sons were employed in the CONSULTING family –BUSINESS business.EXAMINER ADsecond generation owner/operThe story goes that when Ken ator of Jack’s Tire, and he’s been saw the two sons were unable to working with the shop full time
since 1984. “It’s a good business in a wonderful town, and I wouldn’t be here u n less I enjoyed it,” he says. “I always say, if you don’t like where you work, you’ve got to rethink what you’re doing.” He got h i s sta r t swe epi n g floors and cleaning trucks, then learned how to change tires. It was his main weekend job until he graduated from high school. “I actua l ly went to col lege to be an accountant at first,
but I didn’t like that career,” says Kevin. “I lasted about six months before coming back to the family business.” Kevin has been buying shares from his father over the years, and officially took over the business about 10 years ago. About three years ago, Jack passed away after a battle with cancer. “He was a wonderful man who loved his community and his family,” says Kevin. Jack’s Tire is deeply involved in their community, supporting sports teams and the local golf club. They give to any fundraising effort they can, especially when it involves helping local kids. Over 50 yea rs have passed since Jack’s Tire first opened, a nd Ta n ner, K ev i n’s old e s t son, has since joined the family business. In its third generation, Jack’s Tire is going strong. The company saw its biggest grow th when MacMillan Bloedel was operating in the area, bringing in a lot of commercial business. B1 “ W hen t hey lef t tow n, we ge pa – had to transition into a more aRdS 1 eB W retail emphasis,” says Kevin. ag t Ba –p Buckleing Re S I l V Fi Rd “We’ve been successful because at Wa t Wd well, Ba we treat our customers ke o e c R Bu lling CR VI Fi Rd we’re honest withCoour pricing, at d is m W Re ct stru » job Cof and we do a good Ro buying e j n o Rd pr he co m d product.” 13 Co an est en in t ct is ru Re Isl 20 w » er m e t e v www.jackstire.ca u ’ n r wo roj cons co Bu
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UBIQON PROPERTIES DEVELOPERS OF NEW RESIDENTIAL PROJECT New Townhouse Project A Welcome Addition To Nanaimo’s Old City Quarter
A NA IMO – For international development firm Ubiqon Properties Ltd. it’s all about creating quality residential communities, with its latest project in Nanaimo its first major foray into the Canadian marketplace. Launched about two years ago, Ubiqon is actually the Canadian division of India-based Ubiqon Construction Pvt. Ltd., the developer and builder of a number of residential properties in Chennai, India. “It all comes down to finding the right piece of land, which we buy, develop and sell. While development could take any form, right now our focus is on developing townhouse communities – like the one we’ve just finished on Franklyn Street in Nanaimo,” explained the company’s Managing Director Sandeep Kishore. Located in Nanaimo’s classic Old City Quarter Ubiqon’s Franklyn Heights project introduces a number of new high end residential properties to a part of the city badly in need of additional residential accommodation. “One of the reasons we developed the Franklyn
Denise Barber Partner- CPA,CA
Heights project was that we recognized the need for homes of this type in the city,” explained one of Ubiqon’s owners and Director Priscilla Samuel. “I originally came to Nanaimo to go to University and found it very difficult to find good rental properties. That’s when we really recognized the need, and identified the opportunity to get into this market.” Ubiqon (a composite of Ubiquitous and Construction) settled on Nanaimo’s Old City Quarter for its first Harbour City project in part for its distinctive charms, and to address a perceived shortage of new construction in the area. “We just loved that part of the city, but as there was really nothing new available there we decided to create our first project in that area,” Kishore explained. The project won Honourable Mention during the 2018 Vancouver Island Real Estate Board (VIREB) Commercial Building Awards (in the Multi-Family Townhome category), Franklyn Heights was designed by architect Will Peereboom of the Victoria Design Group and was constructed by Bennefield Construction Ltd. Consisting of seven matching luxury townhomes the project is noted for the quality of its workmanship and for the environmentally sound materials and practices that went into its construction. To
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Sandeep Kishore and Priscilla Samuel are two of the principals of Nanaimo-based Ubiqon Properties Ltd. date six of the seven units in the development have already been sold, a testament to both the appeal of the design and to the appetite in the local marketplace for developments of this calibre. “A lot of energy went into designing this project, to make it a real part of the community. We wanted to ensure that whatever we do is suitable for the neighbourhood. We didn’t want to construct something that stands out in a bad way, but to only stand out from the point of quality and craftsmanship,” Kishore said. For Samuel, as this is the first of what could become many projects by Ubiqon in the Nanaimo area, it was important to make a good first impression in the community. “The design is primarily adaptive to the architectural style of the Old City Quarter. It’s an interesting part of the city and we wanted to ensure that any project we completed there
would complement the area, not detract from it in any way,” she explained. The Franklyn Heights project is a thoroughly modern development, but one paying tribute to the predominantly Victorian design theme common in the area. Conveniently located close to downtown, bus routes and shopping, each of the seven units in the development feature three bedrooms and three bathrooms, with selling prices below $400,000. All of the homes in the project are intended for owner occupiers, and not as rental properties. Ground breaking for the project initially took place in 2016, with the units going on the market as they were completed. With the success of this initial undertaking behind them, Kishore and Samuel anticipate that additional projects could be coming to the Greater Nanaimo area in the not too distant future. “When I came here to go to Vancouver Island University I immediately saw the potential for projects of this type, especially as it was so difficult to find rental accommodation. We originally wanted to build rental accommodation but have opted, in this case for owner occupiers, but that doesn’t leave out the possibility of future projects to service that market,” Samuel said. Ubiqon owns a detached single family home in the Old City Quarter
that is available for rental, a test bed for similar developments in the future. Spanning two continents, Ubiqon has quickly become part of the local development community and is striving to make its presence felt in the Central Vancouver Island area. “For the future, when people see the name Ubiqon we want them to think of us as reliable and for delivering quality projects. We’re working to be viewed as a trustworthy company and one that is in the business of creating spaces that we would happily live in. If we wouldn’t be happy to live in it, we simply wouldn’t be putting it up,” she stated. www.ubiqonproperties.ca
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AUTO CHECK ENTERS THIRD DECADE OF KEEPING CARS YOUNG ‘The best emergency Vancouver Island’s First Completely Digital Shop
ANAIMO - Peace of mind is the biggest benefit Nanaimo’s Auto Check Automotive Ltd. gives its clients, many of whom have been with the automotive repair company for over a decade. Excellent customer service, skilled automotive technicians, and state-of-the-art technology keep clients coming back. But even more important is Auto Check’s approach: the company sees its role as a partner in keeping customer vehicles maintained and operating safely on the road. “Our goal is to help our customers to be maintenance oriented rather than break-down people,” says co-founder and co-owner Karen Hovestad. “Our plan is to keep vehicles safely on the road for as long as possible.” This approach has become even more vital since people are keeping their vehicles longer: on average Canadians keep their cars for nine years or more. Auto Check’s programs are designed to increase the longevity and safe operation of those cars. Every vehicle that comes in for an oil change service also receives a complete digital inspection, using the shop’s leading edge equipment. From the digital inspection, the shop produces a customized report that is delivered by email, complete with photos of the vehicle parts, that identify the current status of the vehicle and flags potential issues. The report is colour-coded with timelines for required repairs to keep the vehicle safely on the road. “We’re the first shop on Vancouver Island to be completely digital,” Hovestad noted. “We’re probably the best-equipped shop in town.” Hovestad said the detailed digital reports allow clients to track the needs of their aging vehicles, plan for repairs, and keep their vehicles maintained, so they don’t end up stranded by a break down.
plan is never to have an emergency.’ KAREN HOVESTAD CO-FOUNDER AND CO-OWNER, AUTO CHECK
“The best emergency plan is never to have an emergency,” she says. Regular maintenance also extends the life of the vehicle, squeezing more value from the original purchase. Auto Check also stands behind their work. Because they are a NAPA AutoPro facility, they can offer an extended 24 month/40,000 km warranty that is valid throughout North America. The business is entering its third decade serving Nanaimo drivers. Established by husband and wife team Ron and Karen Hovestad in 1997, it opened at 227 Terminal Avenue as a service shop for radiators and air conditioning. The shop then moved to 11 Cliff Street for the next 15 years. While at Cliff Street, the business continued to expand. A mobile air conditioning service van was added – a service that is still offered. Additional mechanical services were added, including vehicle repairs and pre-purchase inspections. A very special award was received in 2004, when Auto Check earned an Environmental Achievement Award from the City of Nanaimo. This acknowledged Ron’s development of a closed-loop recycling system to conserve water combined with an anti-freeze distillation machine for waste recovery. It is the only such award received by an automotive shop. In 2006 the company invested in equipment to add wheel alignments to its services and in 2008, the growing range of mechanical services was recognized via a name change to Auto Check Automotive Ltd. The search for a new location to house the expanded services began in 2009 and ended in 2011 with the purchase of a venerable 1942 building at 605 Bowen Road, across from Bowen Park and six
Ron and Karen Hovestad established Auto Check Automotive more than 20 years ago. In 2013 they moved their shop to this distinctive art deco style building on Bowen Road. The couple have been together for 36 years and are frequent backers of community projects.
Welcoming clients to the reception area are (front, left to right) Chris Binks and Jayne Hartwich and (back, left to right) co-owner Karen Hovestad and incoming co-owner Stefan Kennett. When Karen started in the auto industry in 1977, she was the only female vehicle salesperson in western Canada blocks west of Terminal Ave and Comox. The corner location had already been home to several automotive industry businesses, reputedly dating back 100 years. When they took possession of their newly purchased location, the couple discovered their World War II era building needed major
renovations from the inside out. Since Karen Hovestad had served on the community’s Heritage Commission, she favoured an iconic mid-century appearance. But the condition of the building required extensive rebuilding to create a modern service shop, so Delinea Design was commissioned to create a distinctive retro
CONGRATULATIONS AUTO CHECK AUTOMOTIVE ON 20 YEARS IN BUSINESS!
Congratulations to Auto Check Automotive on your 20th Anniversary!
Karen Hovestad and her team care about your car as much as you do and offer affordable, honest and quality auto repairs and maintenance services. Conveniently located downtown at 605 Bowen Road, Nanaimo BC.
4063 Norwell Drive, Nanaimo P: 250.758.1541 www.napacanada.com April 18, 2018 WAKE_Auto_Check_Automotive_Print_Ad_E_01
1.8”w x 3.125”h 1.8”w x 3.125”h
4 COLOUR PROCESS
look that honoured the building’s past while meeting the needs of the present. The re-build, including a vintage era styled neon sign, was finally completed in 2013. That same year, the company received the Automotive Business of the Year award at Vancouver Island’s Business Excellence awards. The new building also received the Vancouver Island Real Estate Board’s award of excellence for the best commercial renovation. The grand opening was held on April 27, 2013, complete with hot dogs, cake, prizes, and a display of vintage cars. Approximately 400 people dropped by to check out the new location. The new building is bright and clean, with a 5,000 square foot shop containing six repair bays, a second level central ‘tower’ that allows monitoring of both customer service and repair bays, and the best diagnostic equipment on the island. Clients arrive and joke freely with the staff, testifying to the relationships built over the years. “We have 12,000 customers who are good buddies,” Hovestad remarked. The shop employs nine people, including Karen and Ron. Services offered include everything required to keep wheels on the road and are detailed on the company’s website at autocheckauto.ca. The shop is open Monday to Friday, from 8 a.m. until 5 p.m. Additional services include pick up and drop off of local customers, government inspections, c o m p l i m e n t a r y c a r w a s hes, pre-purchase inspections, and adaptive driving solutions. Moving forward, there will be a few changes. Ron is ‘retiring’ from management to focus on his favourite part of the business: the mobile air conditioning service van. Stefan Kennett, general manager for the past two years, will be buying into the business, to take his place. Despite the changes, there will be no difference in Auto Check’s mission: To keep your car young! http://autocheckauto.ca/
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PIONEER FIREPLACE: WARMING THE ISLAND FOR 40 YEARS Heating System Retailer Sells & Services A Wide Range Of Products
A NA I MO – A second generation family-owned business, Pioneer Fireplace has been keeping homes warm and family barbecues memorable for more than 40 years. Today, with outlets in Nanaimo and Parksville, Pioneer Fireplace offers its expanding client base an equally diverse range of products – systems designed to meet the needs of its contemporary and increasingly environmentally aware customers. “This year will mark our 40th anniversary which we’re very excited about it, but really the business as it is today is much different than when I first started it back in 1978,” explained Tim Struch, Pioneer Fireplace’s founder and president. Originally launched as a masonry business, constructing fireplaces and other brick and stonework around the Central Vancouver Island area, Pioneer Fireplace gradually evolved into a retailer and supplier of high quality natural gas, wood, propane and electric fireplaces, all with an emphasis on providing the very best in customer service. “When we started we were very busy as far as the masonry goes, but we soon realized we could only physically create so many projects at any one time. So as time went by I recognized that I wanted to get into a business that was related to my existing masonry business, but would allow me to grow in a way the existing model couldn’t,” he explained. “I was already buying a lot of Heatilators and other systems anyway so the idea struck that by selling the systems and not just doing the masonry we could take on more than one job at a time, so retail turned out to be the right answer for us.” Pioneer Fireplace currently operates out of two locations, its original Nanaimo outlet located at 419 North Terminal Avenue and
Aaron Struch feeds the fire on a cool and rainy morning, as countless of their customers have over the years The father and son team of Aaron and Tim Struch (right) operate the two Pioneer Fireplace locations at its second location, #23-1499 Huntley Street in Parksville. With four decades of experience behind it Pioneer Fireplace has the skills, expertise and staff to handle virtually any form of residential heating installation or servicing, including gas barbecues and even hot tubs. “One of the things that has helped to make us successful is the fact we deal only with the providers of quality systems, companies that have been around as long as we have and even longer. We’ve been working with these firms for as long as we’ve been in business so we’ve established an excellent relationship with them over the years,” Struch explained. While in its earliest phase Pioneer Fireplace continued to provide a range of masonry services in addition to being a retail seller, it gradually closed that segment of its business to allow it to devote more time and energy to its retail customers. Having literally grown up in the fireplace business, Aaron Struch, the founder’s son, is taking on an increasingly important role in the company and currently manages the firm’s Parksville outlet. “You really would have to say that I grew up in the business. When I got out
“Today’s customers are concerned with energy efficiency and with the fit and finish of the product.” TIM STRUCH OWNER / FOUNDER, PIONEER FIREPLACE
of high school I went to work for about a year and half with Pacific Energy Fireplaces and Wood Stoves in Duncan, then I took a year off to sort of travel the world before returning to the Island when I got my gas ticket,” he explained. “I worked in installs for a while but wanted to become more actively involved with the day to day running of the business. So in time I joined the firm and am now the manager of our Parksville store which we opened in 1994, having recognized a market opportunity in the Oceanside area.” Self-described as a mid-range to high-end fireplace shop Pioneer Fireplace today works for both builders and individual homeowners. Serving a vast segment of the regional market, the company sells everything from $200 electric fireplaces to custom gas fireplaces
Pioneer Fireplace carries a large range of products, with something to satisfy every taste, use or budget costing tens of thousands of dollars. Regardless of the scope of the job the one thing that doesn’t change is the ongoing emphasis on providing exemplary customer service. “Much of our clientele right now involves servicing the renovation market, people wanting to update with the latest systems as well as custom home builders. Today’s customers are concerned with energy efficiency and with the fit and finish of the product. We typically carry three or four primary brands, mainly lines that are manufactured in Canada,” Tim
explained. “O ne t h i ng t h at h a s re a lly changed for us since we first opened is the range of options the customers have. When before it was the old Henry Ford thing of ‘you can have it any colour you like, as long as it’s black.’ Today you can buy the basic black model, or you can have your fireplace or wood stove in a range of beautiful finishes, including ceramic and even soapstone. There have been a lot of changes over the years, but with Aaron here we’re looking forward to what the future brings.” www.pioneerfireplace.com
To our friends and partners at Pioneer Fireplace Pool and Spa Congratulations on 40 Years! From all of us at
Pacific Energy pacificenergy.net
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COLLIERS PROVIDES EVERYTHING OWNERS, TENANTS AND DEVELOPERS NEED, AND MORE CONGRATULATIONS TO ALL THE 2018 VANCOUVER ISLAND BUILDING AWARDS NOMINEES! Colliers is proud to be a Category Sponsor of the VIREB Building Awards, highlighting the best in commercial building throughout the Mid-Island region. Our professionals are committed to accelerating your success. With offices in 69 countries, we work in partnership with our clients to deliver commercial real estate services with exceptional results. We add value through our specialization, service excellence, and local expertise with a global platform.
OUR LOCAL PROFESSIONALS
JASON WINTON Vice President & Managaing Broker +1 778 690 2091 email@example.com
BRAD BAILEY Associate Vice President +1 778 690 2088 firstname.lastname@example.org
BRAD ARCHIBALD Senior Associate +1 778 690 2090 email@example.com
OUR SERVICE LINES • • • • • •
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Tenant Representation Real Estate Management Services Valuation & Appraisal Commercial Financing COLLIERS INTERNATIONAL 335 Wesley Street, Suite 105 Nanaimo, BC V9R 2T5 M: +1 250 740 1060 F: +1 250 740 1067 www.collierscanada.com/nanaimo
Full service business & personal banking • Construction and term financing • Real estate development project financing • Business savings accounts
Kevin Wilson AVP & District Manager Nanaimo branch 6475 Metral Drive T. 250.390.0088
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From property search A Full Service Commercial Real Estate Firm
ou can depend on C o l l i e r s I n t e rnationa l’s ability to draw on years of direct ex perience i n the loca l market. Our professionals know thei r com mu n ities a nd the industry inside and out. W hether you are a local firm or a global organization, a landlord/ investor, occupier or developer, when you choose Colliers, you get a “onestop shop” for all your real estate needs. From property search and selection, to project a nd faci l it y management, to valuation and appraisal, we provide a full suite of commercial real estate services to fulfill even your most complex requirements. T h rou g h a cu lt u re of service excellence and a sha red sense of i n itiative, Col l iers Ca nada and our more than 1,400
and selection, to project and facility management, to valuation and appraisal, we provide a full suite of commercial real estate services
professionals integrate the resources of real estate specialists across Canada to accelerate your success. Colliers Nanaimo accelerates your success at a regional level. Located in Nanaimo’s Old City District, Colliers Nanaimo is a testament to the regional commercial grow th the M id-Isla nd community has experienced over the past few years. A full service commercial real estate firm, Colliers Nanaimo provides brokerage, property management, hotel investment sales, consulting, appraisal and corporate services, to name a few. Our brokers are trusted Mid-Island industry leaders, utilizing the unsurpassed reach of the Colliers marketing platform worldwide.
CWB BUILDS STRONG RELATIONSHIPS THROUGH PERSONALIZED SERVICE Tailoring solutions to each client’s unique Helping Clients Achieve Financial Wellness
a nad ia n Wester n Bank (CWB) wants its clients to always feel confident that they’ve made the right financial choice, wh ich mea ns working hard to earn their business every single day. Tailoring solutions to each client’s unique needs, no matter how complex, is how CWB helps them achieve financial wellness. One might expect to pay steep fees for a privileged level of service granting direct access to a dedicated team, but at CWB there are no added costs – it’s the way they work with all their clients. CWB’s focus has always been to build solid relationships with our clients by offering personalized service and reliable knowledge. They have been a consta nt lender i n rea l estate development and
needs, no matter how complex, is how CWB helps them achieve financial wellness
have provided strong industry expertise in this field. Their turn-around time is among the fastest in the banking industry, supported by local decision making, which best ser ves t he cl ient. T h is philosophy allows CWB to maintain the values of honesty, openness and respect upon which we were built on. CWB offers a full range of personal and business ba n k i n g pro du c t s a nd services, including mortgages, loans and lines of credit, investment products and deposit accounts. CWB is most known for its understanding of business and industry, accounts a nd c a sh m a n a gement services, construction and mortgage financing, and equipment financing for
small and medium sized businesses in Courtenay, Nanaimo and across Western Canada. CWB can also draw on the expertise of its partner companies in Canadian Western Bank Group to provide trust, wealth management and other financial services. Canadian Western Bank wants its clients to always feel confident that they’ve made the right financial choice, wh ich mea ns working hard to earn their business every single day. Tailoring solutions to each client’s unique needs, no matter how complex, is how CWB helps them achieve financial wellness. Drop by CWB’s Courtenay (Puntledge Road) or Nanaimo (101-6475 Metral Drive) branches today to get started.
VIREB CONTINUED FROM PAGE 1
Renovation, Community Amenity, Hospitality Renovation, Multi-Family Apartment, MultiFamily Townhome, Multi-Family Renovation and Seniors. Gold sponsors of the event were Re/MAX Commercial, MNP LLP and Coastal Community Credit Union and Nanaimo Chrysler. Category sponsors were NAI Commercial, Yellow Sheet Construction Data, Herold Engineering, Colliers International, Business Development Bank of Canada (BDC), Freedom Capital, Invest Comox Valley, Canadian Western Bank, Business Examiner Vancouver Island and the Vancouver Island Conference Centre. Black Press is the Media Sponsor. The 2017 Judges’ Choice Award Winner for Best Overall Entry was the St. Paul’s Centre for Ministry in Nanaimo. Twin Sails Buildings is owned by the Town of Comox, and Kinetic Construction Ltd. was the General Contractor. The building was also named the Award of Excellence Winner in the Community Amenity category. Redefining the waterfront in the Town of Comox was a priority for the council. The ability to create a space that would improve pedestrian movement from downtown to and through the park to creating a more dynamic relationship between children’s play and adult activities. It will also provide an opportunity to create a small gathering plaza in an exceptional location. R.W. (Bob) Wall Ltd. was the General Contractor on two Nanaimo projects that won Award of Excellence Awards: Ariyah Place in the Office category, and Eden Gardens in the Seniors category. Ariyah Place had Ellins Architect Inc. as the Architect/Designer, and the down building is the newest of Real Estate Webmasters five buildings in Nanaimo. While Ariyah Place looks and feels like a new structure, it is actually considered a renovation/addition. The building’s previous life as a single storey, supported structure has been rejuvenated into a three storey, free standing building. Eden Gardens was designed by Low Hammond Rowe Architects and is owned by Nanaimo Travellers Lodge Society. The mid-island is home to more seniors than other parts of Canada, with one in five “baby-boomers” living with dementia. Eden Gardens was specifically designed to provide an alternative form of compassionate dementia care for 130 fulltime residents,. Eden Gardens also services 160 people with dementia who continue to live in their homes, through their Adult Daycare programs and community bathing program. Other Award of Excellence Winners were: Retail: Cypre Corner of Tofino. Owned by Dylan Green, the Architect/Designer was Flo
Designs of Tofino, and General Contractor VVI Construction of Kelowna. Located in the Tofino Gateway zone, ocean views have to be maintained and uphill buildings must not dominate the street. To do this, they kept the Cypre Corner building low with a flat room. Their design used acute building angles to create a 12-foot ship’s prow overhang, turning a typically boring flat roof into the main building feature. The end result was a building that grabs
attention with the beautiful yellow cedar ships’ prow overhanging, but it fits well by having a low profile on the steep uphill side of the entrance road into Tofino. Retail Renovation: Extreme Ends Salon and Spa of Courtenay. Lacasse Construction of Courtenay was the General Contractor, with James Matthew Design Ltd. of Courtenay the Architect/ Designer. R ev ita l i z at ion of Cou r tenay’s downtown has long been an objective of the business
community. With little room for new development, renovations become key to refreshing the city core. This project uses clean, simple design, honest materials and detail to rejuvenate the building. Mixed Use: RiverWalk Centre of Courtenay and Dakova Square of Duncan (co-winners). For RiverWalk Centre, Traine Construction & Development Ltd. of Kelowna was the General Contractor, with Hans. P. Neumann Architect Inc. the Architect/
19 Designer. The developer of The Tides, Holiday Inn Express and Riverstone – Highstreet Ventures Inc. of Kelowna – presents Riverwalk Centre, a unique, modern rustic loft building boasting high end finishes and 15 foot ceilings. The mixed use building exudes character at every corner with practical functionality incorporated throughout. For Dakova Square, The Dakova SEE VIREB | PAGE 20
BUILDING SOMETHING BETTER
MNP Real Estate and Construction Services
Helping You Build a Better Business At MNP, we believe in being your partner in business. MNP’s Real Estate and Construction team looks at your business from all angles and develops personalized strategies to help you build a better business. That’s why more than 500 clients from all sectors of the real estate and construction industry on Vancouver Island rely on MNP for industry-specific expertise and strategic business advice. We can help you with: • • • • • • •
Accounting and compliance tax Structuring your real estate investments Succession and estate planning Selling your business Due diligence for business acquisitions Business valuations Corporate re-organizations
MNP IS A PROUD MEMBER OF
• Arranging equipment and project financing • Technology reviews and software selection • Hiring a controller or key manager • Indirect tax consulting (PST, GST, PTT) • Assessing the value of your business
Our Vancouver Island Contacts To set up a free initial consultation to discuss your unique business situation, contact one of our Real Estate and Construction Advisors: Vancouver Island Regional Leader Doug Tyce, CPA, CA Partner and Regional Leader, Real Estate and Construction Services T: 250.734.4368 E: firstname.lastname@example.org
Courtenay and Campbell River Mike Delves, CPA, CGA Partner, Real Estate and Construction Services T: 250.734.4324 E: email@example.com
Wendy Lewis, CPA, CA Partner, Real Estate and Construction Services T: 778.225.7226 E: firstname.lastname@example.org
Daryoush Firouzli, centre, of D-Architecture was the Architect/Designer for the Award of Excellence winning building in the Multi-Family Apartment category
VIREB CONTINUED FROM PAGE 19
Group of St. Albert, Alberta. Vlado Brcic is the owner/developer and General Contractor, and KPL James Architecture Inc. of Victoria was the Architect/
Designer. This 42,000 square foot mixed residential and commercial use building is designed to Build Green Canada Silver standards. The 36 residential units meet a strong need for housing in the community. The unique exterior
Derik Ewen of K’wat’si Construction receives the Award of Excellence for Hospitality Renovation for the Kwalilas Hotel in Port Hardy from George Hrabowych of Herold Engineering
design of brick, hardboard and corrugated metal contributes to an architecturally dramatic presence and complements Duncan’s revitalized downtown. Institutional: North Island Hospital of Courtenay. Graham Construction of Kelowna was the
General Contractor and Stantec Architecture of Vancouver the Architect/Designer. T he North Isla nd Hospita l project (Courtenay and Campbell River) was one of the largest infrastructure projects to be completed on Vancouver Island.
The project purchased in excess of $167 million in goods and services from across the Island, and utilized a workforce in excess of 1,900 direct and indirect jobs during its 3.5 year design and SEE VIREB | PAGE 24
2017 A RECORD YEAR OF GROWTH FOR COASTAL COMMUNITY CREDIT UNION CCCU Serves Over 100,000 Islanders Through its Family of Companies
oastal Community Credit Union h ad another year of record-breaking growth in 2017, ending the year ahead of plans in a number of key financials. CCCU, which is in the top 10 per cent of the hundreds of credit unions in Canada, reported $2.4 billion in Credit Union onbook assets at the end of last year. The Credit Union also surpassed a new milestone of $3.0 billion in total assets under management. CCCU provides personal, business and commercial banking services, complemented by its wholly-owned subsidiaries Coastal Community Insurance Services Ltd. (CCIS), which offers personal and commercial insurance solutions, and Coastal Community Financial Management Inc., wh ich prov ides wea lth
m a n a ge m e n t s e r v i c e s through its Coastal Community Private Wealth Group division (CCPWG). Serving over 100,000 Islanders through its family of companies, Coastal Community is the largest financial services organization based on Vancouver Island and the Gulf Islands. Building on 2016’s strong financial performance in lending and deposits, both portfolios again surpassed corporate goals last year. Lending increased by a record $231 million (12.0 per cent), while member deposits grew by a healthy $150 million (7.6 per cent). CCCU’s Average Return on Assets, which is a common marker of financial performance in the credit union industry, was the highest in seven years. “We’re very proud of our achievements,” said Adrian Legin, President and CEO of Coastal Community Credit Union. A c c o r d i n g to L e g i n , CCCU’s commitment to providing an excellent customer service experience means continuing to evolve to meet the needs of their
members and clients. As a result of the growing online use which continues to transform how people access a nd spend thei r money, last year the organization added Interac Online to their digital platform to give members with debit accounts an easy and secure way to pay for online purchases. CCIS was equally focused on providing excellent comprehensive solutions for Islanders and concentrated on deepening relationships which was received with a strong vote of confidence from clients. CCPWG collaborated with Interior Savings and First Ontario Credit Union to launch everythingretirement.com. Retirees and pre-retirees will find blog posts, website content, Twitter posts and Facebook pages on the site to help them navigate this exciting phase of life. For more in formation about Coastal Community Credit Union’s key highlights from 2017, visit www. cccu.ca or visit your nearest location for a copy of the 2017 Annual Report.
NAI COMMERCIAL CENTRAL VANCOUVER ISLAND NAI Global is the single largest global Providing Exceptional Solutions To Your Commercial Real Estate Needs
network of owner-operated commercial real estate brokerage firms, with 375 offices worldwide
A I Com mercia l Central Vancouver Island is a full service commercial real estate brokerage providing personalized service to central Vancouver Island since 1993. Our team of dedicated professionals provide clients with market knowledge and insight for the reg ion stretch i ng from Duncan and Nanaimo to the Comox Valley and Tofino. Our transaction and advisory services include: ▪ Sales and leasing brokerage for property owners, ▪ Buyer a nd tena nt representation, ▪ Property and facility management, ▪ Business brokerage, ▪ Consulting. Our partnership with the 460 Group of Companies enables us to provide our
clients with additional services and expertise. The partnership is a natural fit as the 460 Group shares our values, team culture and commitment to clients. The NAI Commercial team, brand and core services will remain the same but we look forward to the opportunities this new partnership will bring our company and clients as we continue to grow on Vancouver Island. NAI Global is the single largest global network of owner-operated commercial real estate brokerage fi rms, w ith 375 offices worldwide. NA I Global member firms, leaders in
their local markets, are actively managed to work in unison and provide you with exceptional solutions to your commercial real estate needs. Our local team of experienced professionals combine their expertise to help our clients achieve their objectives. We are fortunate to work with a full range of clients including individual investors, local business owners, developers, international corporations and governments at all levels. We welcome an opportu n ity to d i scu ss you r com mercia l rea l estate needs.
HEROLD ENGINEERING INVOLVED IN AWARD WINNING PROJECTS
ANAIMO – There’s a com mon denominator underneath many of the finalists i n the 11 t h A n nua l Vancouver Island Real Estate Board Commercial Building Awards. Herold Engineering Limited. A mongst others, Herold provided engineering services for Dairy Queen in Campbell River, Cypre Corner in Tofino, 1847 and 1849 Dufferin Crescent in Nanaimo, Kw’umut Lelum Child and Family Services building of Nanaimo, and the Cowichan Tribes Administration & Lands building expansion in the Cowichan Valley. “We work on exciting, innovative projects with some of the leading companies on Vancouver Island, and it’s wonderful to b e able to celebrate along with them for winning awards like these,” s ay s P r i n c ip a l G eorge Hrabow ych. “ We h ave a highly skilled group of professionals and support staff who provide the expertise required to design
a nd ma nage structu ra l and municipal engineeri ng projects from thei r initial concept to project completion.” Herold Engineering Limited specializes in project management, civil/municipal infrastructure work, building structures and enclosu res, i ndustria l, marine and bridge projects. Projects include airports, educational and recreational facilities, fire halls, police stations, health care facilities, industrial projects, office buildings and multi-residential projects. Mike Herold founded Herold Engineering Limited in 1994, and the company became a well-respected structural engineering firm serving mid and north Vancouver Island. In 2000 the company expanded into civil engineering services to complement its structural and specialty engineering services. Herold Engineering Limited’s head office is at 3701 Shenton Road in Nanaimo, and in recent years, they’ve opened design offices in Victoria, the West Coast
and Fort Nelson. “We a re i nvolved i n a wide variety of building, municipal, transportation and marine projects throughout British Columbia with the majority of our work on Vancouver Island,” says Mike Herold. George Hrabowych adds the company has extensive experience in municipal engineering, including project management, feasibi l ity a nd conceptu a l design studies, detailed design, contract administration, site supervision and layout, and construction ma nagement for a wide range of clients. Herold Engineering Limited has captured a long-list of awards from numerous competitions over the years for projects they’ve been involved with on and off Vancouver Island, including several LEED Gold and Silver awards. The company is also recognized for making significant contributions to a large number of worthy causes and charities. www.heroldengineering. com
ISLAND WEST COAST DEVELOPMENTS HAS HELPED TO BUILD THE ISLAND SINCE 1986 Construction Firm Began Life As Home-Based Business
ANAIMO – Beginning l i fe m ore t h a n t h re e decades ago as a homebased residential construction firm, Island West Coast Developments Ltd. (IWCD) has grown and evolved into one of Vancouver Island’s largest, most innovative and successful commercial design-build construction enterprises. IWCD has been the creative force behind some of the region’s most iconic structures, working quite literally from one end of the Island to the other, in addition to completing numerous successful projects across British Columbia. “We’ve been in business now 32 years, starting in 1986 right here in Nanaimo. We started out in the ‘80s and ‘90’s building houses, but during the 1990’s we started to move primarily into commercial construction and in the development of multi-family residential developments,” recalled IWCD’s President Greg Constable. Today’s Isla nd West Coast Developments is known for its quality commercial, multi-resid e n t i a l , i n d u s t r i a l , i n f rastructu re, a nd i nstitutiona l projects, and for having the corporate depth and skills to take any sized project from concept to turn key. IWCD can provide all of the design and construction services, while its companion excavation division, IWC Excavation Ltd. (IWCE) handles all of the firm’s site preparation duties. Initially a smaller scale spin off entity created in 2006, IWCE was expanded a few years ago and is now able to offer an expanding list of services to its clients, in addition to working on IWCD endeavors. “One especia lly importa nt niche market for us has been the design and construction of car dealerships. With the exception of the BMW dealership we’ve been involved in building most of the car dealerships in the Nanaimo area, the Laird Wheaton dealership, the Honda, Toyota, Mazda and others. Essentially all of the dealerships in Nanaimo,” Constable said. “Car dealerships became especially important for us early in the 2000’s, I think to date we’ve done something like 32 different car dealerships on Vancouver Island and even some on the Mainland, such as in Squamish.” To assist it in providing Isl a n d-w i d e s e r v i c e , I W C D operates a satellite office in Langford in addition to its main
Island West Coast Developments was founded as a home-based business in 1986 by Greg and Troy-Anne Constable Nanaimo-based headquarters. In addition to the firm’s impressive catalog of automotive dealership projects, I WCD’s project portfolio includes a vast range of private, corporate and institutional developments. “We were i nst r u menta l i n the redevelopment of the Port Place Ma ll i n Na n a i mo. We transformed the old Harbour Park Mall i nto tod ay’s Por t Pl a c e M a l l, p u sh i n g a road right through the middle of it and overseeing the complete revamping of the shopping centre,” he explained. Other recent significant IWCD projects include constructing a major apartment complex in Parksville, building the new med ica l cent re at Canadian Forces Base (CFB) Comox, updating North Island College’s Port Hardy campus, finishing an ice plant in Ucluelet, and the company is currently constructi ng the new Royal Canadian Mounted Police (RCMP) building in Tofino, just to name a few. “We’re also heavily involved in the Bear Mountain project near Victoria where we’re involved in building a number of multifamily residential projects. So yes, I guess you’d have to say we’re keeping busy,” he joked. With a staff count that can reach nearly 100 depending on the assignment, today’s Island West Coast Developments is a major player in the region’s commercial construction sector. But despite its growth and ongoing success, the wholly family owned and operated firm has never lost sight of the things that have allowed it to grow – a dedication to doing the job right, and a focus on safety and professionalism that permeates every
A key to the success of Island West Coast Developments are the skills and professionalism of its crews
The new fire hall on Hornby Island is just one of the many institutional projects the company has completed
IWCD crews have been involved in countless commercial projects around the Island including Parksville’s Guy Garages
IWCD has a vast amount of experience constructing multi-family residential projects such as Parksville’s Shelly Square
“We are as interested in building relationships as we are in constructing structures.” GREG CONSTABLE PRESIDENT, ISLAND WEST COAST DEVELOPMENTS LTD.
The new RCMP detachment building in Tofino is yet another of IWCD’s successful institutional construction projects
Active at Bear Mountain, Cypress Mews is an executive townhome development slated for a June completion
job it undertakes. Co-owned by the husband and wife team of Greg and TroyAnne Constable (who continues to serve as the company’s office manager in Nanaimo), IWCD is also a multi-generational family business as the couple’s daughter Savanna Brandreth and her husband Patrick Brandreth are now key parts of the operation. The contractor of choice for cou ntless cl ients across the Island and beyond IWCD is a member of the Vancouver Island Construction Association (VICA), has earned a Certificate of Recognition (COR) from the British Columbia Construction Safety Alliance (BCCSA)
and was especially proud to be recognized as one of Canada’s Best Managed Companies – an industry accolade that is considered one of the nation’s top business awards. Organized annually by Deloitte, one of Canada’s leading accounting and financial services firms, the Canada’s Best Managed Companies program has been created to recognize excellence and outstanding performance among Canada’s privately owned companies. Each year, hundreds of entrepreneurial companies undergo a rigorous application process, but only the best are awarded with this prestigious designation.
IWCD was a winner of the program in 2013 and has requalified in 2018 to maintain its status as a Best Managed Gold Standard company. “We’ve certainly grown over the years, from what was basically a home based business to where it is today. Really, it was around 2000 when things really started to grow for us. We moved from home to an office setting on Northfield Road and then later to our present space at 2214 McCullough Road in Nanaimo,” he said. “While we may have between 80 and 100 people on the payroll at any one time, those numbers can swell when you factor in all of the sub trades involved in a project. For example we recently calculated that on a project we’re working on in Langford we might have 15 or so actual employees on site, but the whole crew working on the project could hit upwards to 100, and that’s just one project. So yes, I guess you’d have to say that we’re a considerable construction industry employer.” For Con s t a ble, one of t he strengths of his company and what has helped it to grow and prosper over the years has been the skills of his employees and an unfailing desire to satisfy the needs of the client. “We care about our clients. We are as interested in building relationships as we are in constructing structures,” he said. “Our employees are a huge part of that effort. They are our ambassadors in the field. I may set policies and direction but our employees are a huge part of our success story. Without them none of this would likely have happened.” For the future Constable envisions his company continuing to grow as it slowly transitions to the next generation. A multiawa rd w i n n i ng com merci a l construction company, Island West Coast Developments expects to continue to grow as new opportunities present themselves. “When we’re working on a project we’re not just building it. We’re designing it, working with budgets it’s a team effort all along the line. The final goal is to produce the project the client wants, that’s really what it’s all about,” Constable said. Looking back over three decades of growth and success, the founder of IWCD is proud of the sector he’s become such an important leader in, and looks forward to serving his chosen industry for a long time to come. “Really I’d have to classify the construction industry as a whole as one of the bright spots in Vancouver Island’s economy. As other sectors have diminished over the years the construction industry has become a leading employer and economic engine, so we feel very proud to be part of such a necessary and vibrant industry,” he said. www.iwcd.ca
Scott Forbes of NAI Commercial, Donna Hais of R.W. (Bob) Wall Ltd., architect Jerry Ellins and Bob Wall of R.W. (Bob) Wall Ltd. with the Award of Excellence in the Office category for Ariyah Place in Nanaimo
VIREB CONTINUED FROM PAGE 20
construction period. In st i t u t i o n a l Re n o va t i o n :
Cowichan Tribes Administration & Lands of Duncan. Knappett Projects Inc. of Victoria was the General Contractor and Formline Architecture of West Vancouver
the Architect/Designer. The project involved a sensitive response to the existing village campus of single storey wood framed structures clad in cedar.
Formline Architecture was involved in the addition and renovation to three buildings, two of which are included in the awards entry.
Hospitality Renovation: Kwa’lilas Hotel of Port Hardy. K’wat’si Construction of Port SEE VIREB | PAGE 25
BUSINESS DEVELOPMENT BANK OF CANADA: ENTREPRENEURS FIRST
BDC is pleased to be associated T with the with the 2018 2017 Building Awards. BDC is pleased to be associated with the 2017 Building Awards.
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h e B u s i n e s s D evelopment Bank of Canada (BDC) puts entrepreneurs first. We a re t he on ly ba n k dedicated exclusively to entrepreneurs and have been helping build strong, profitable companies for 70 years. With almost 2,000 employees and more than 100 business centres across t h e c o u n t r y, w e o f fe r loans, consulting services, growth and business transition capital, securitization, as well as venture capital to more than 30,000 small and mediumsized companies. T heir success is vital to Canada’s economic prosperity. A different kind of bank At BDC, we understand that a business is more than dollars and cents. This is why we look at it as a whole, including its potential for growth and the owner’s
Through our subsidiary—BDC Capital, we offer a full spectrum of specialized financing, including venture capital, equity as well as growth and business transition capital
vision for the future. B D C o f fe r s b u s i n e s s loans designed to protect cash flow and help entrepreneurs grow their businesses over the long-term. We lend money to purchase commercial real estate, buy new or used equipment, invest in technology and a variety of other business needs. We do this by complementing the role played by private-sector financial institutions and we work in partnership with them to find the best solution for each business. Through our subsidiary— BDC Capital, we offer a full spectrum of specialized financing, including venture capital, equity as well as growth and business transition capital.
Entrepreneurs need more than financing. They also need specialized advice, adapted to their unique needs. This is why we offer consulting services to help business owners accelerate growth, improve productivity and build organizational capabilities. Our experienced consultants advise entrepreneurs in key business areas including financial planning, human resources, market development, technology, business transition, global expansion, operational efficiency and innovation. At BDC, we believe that ambitious and innovative entrepreneurs are the engine of our economy and it is our role, as Canada’s development bank, to help them succeed.
Alana Halaliku of Coastal Community Credit Union presented the Mixed Use Award of Excellence to Dave Slobodan of RiverWalk Centre of Courtenay
VIREB CONTINUED FROM PAGE 24
Hardy was the General Contractor and K’awat’si Economic Development General Partner Corporation of Port Hardy was the developer. Architects/Designers were Quinkatla Development Planning of Vancouver, Tohmm Cobban of Vancouver a nd Inside Design Studio of Vancouver. This project is a First Nations inspired, constructed and operated premier hotel with authentic local Indigenous culture. Reconstructed as a traditional
An Award of Excellence in Multi-Family Townhome went to Sequoia Lifestyle Homes of Duncan. From left: Nick Woywitka of Nicon Developments Ltd., Jean-Marc Jaquier of Canadian Western Bank, Wendy Wright and architect Jerry Ellins
‘Big House’, the hotel features 85 guest rooms, a restaurant, pub and 4,000 square feet of meeting space with Indigenous artwork throughout the property. Multi-Family Apartment: 130 Vancouver Avenue of Nanaimo. Windley Developments Ltd. of Nanaimo was the Developer/ General Contractor, and Daryoush Firouzli Architecture Inc. of Nanaimo the Architect/Designer. This project is a beautiful addition to the Brechin neighbourhood in Nanaimo. It’s a modern, three-storey, multi-family residential building with views of Mount Benson from the front
units, and stunning views of the Newcastle Channel from the back units. Multi-Family Townhome: Sequoia Lifestyle Homes of Duncan. Nicon Developments Ltd. of Duncan is the Owner/Developer and General Contractor, and Ellins Architect Inc. of Gabriola Island the Architect/Designer. With 46 dwelling units in total, this project succeeds in creating a small town community centred feeling. Wood features and quality landscaping invite residents to their homes. The development is a mix of duplex, triplex, fourplex and fiveplex buildings using
Dylan Green, centre, with friends and the Retail Award of Excellence trophy for Cypre Corner in Tofino
five-colour schemes to provide variety and individuality. Multi-Family Renovation: Forest Glen Manor of Nanaimo. Green: Memorial Avenue Rain Garden and Retention Pond of Qualicum Beach. Knappett Industries of Nanaimo was General Contractor and Murdoch De Greef Inc. Landscape Architects the Architect/Designer. This project includes the use of a multi-cell raingarden to reclaim water orphaned by an intersection realignment to attenuate and cleanse pollutant laden runoff from the hard surfaced commercial core and provide an aesthetic lift to a main gateway
to Qualicum Beach. Awards of Merit (runners-up) went to: Retail: Zolena of Coombs. Retail Renovation: Royal LePage Advance Realty of Port Hardy. Office: 373 Coronation Avenue of Duncan, and Pacific Station Phase III, Building A & B of Nanaimo. Mixed Use: 1847 & 1849 Dufferin Crescent of Nanaimo. In st it ut ional: T y Histanis Health Centre of Tofi no a nd North Island Hospital of Campbell River. SEE VIREB | PAGE 26
From left, Mike Delves of MNP LLP presents the Retail Renovation Award of Excellence to Extreme Ends Salon and Spa of Courtenay
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Institutional Renovation: Kiwanis Soroptomist Dining Room Addition of Nanaimo. Community Amenity: Memorial Avenue Rain Garden and Retention Pond of Qualicum Beach. Hospitality Renovation: Best Western Northgate in Nanaimo. Multi-Family Townhomes: Nelson Ridge Townhomes of
Nanaimo, Meadow Woods of Ladysmith. Seniors: Malaspina Care Residence of Nanaimo. Honourable Mentions went to: Retail: Mariner Square of Campbell River. Retail Renovation: Strathcona Toyota of Campbell River, Audi Nanaimo and Nissan of Duncan. Institutional: Hornby Island Fire Hall. Institutional Renovation: Kwu-umut Lelum Child and
Family Services building of Nanaimo. M u l t i-Fa m i l y To w nhomes: Franklyn Heights of Nanaimo. Seniors: Nanaimo Memory & Complex Care of Nanaimo and Kinsley Manor Seniors Housing of Parksville. The official program of the V IR EB Commercial Building Awards can be viewed at: https://issuu. com/markmacdonald7/ docs/2018_vireb_book_ low_res
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NEW CANWEST OWNERS CREATE ONE-STOP MECHANICAL SHOP New Ownership Group Merges CanWest With CoGen in Ground-Breaking Deal
ANNY BAY - A new ownersh ip g roup h a s weld e d together two Vancouver Island mechanical companies in a ground-breaking new deal. This deal started with the purchase of CanWest Mechanical Inc., and was followed by CanWest’s subsequent purchase of the tenured Co-Gen Mechanical Services. The result is one company that specializes in two sectors: commercial and industrial. CanWest Mechanical is an Island-based company that services Vancouver Island and the surrounding region. “We’ve always had a local focus, and we’ve always been a building trades union shop,” says co-owner Jim Stewart. Currently, CanWest offers a wide variety of services, including HVAC fabrication and installation, pipe fabrication, gas fittings, maintenance, custom ducts and fittings, and complete mechanical and plumbing installations. The company is now owned by President and General Manager Gerry Horan, Project Manager Brian Delves, and Pipe Fabrication Manager Jim Stewart. This new ownership now owns Stewart’s old company, Co-Gen, and has begun the process of merging the two businesses into a single operation. “The process started thanks to the John Hart Dam project,” says Delves. “Gerry and I were working in Northern Alberta, and Jim approached us about working on the project in Campbell River.” The three of them agreed that if they were successful in securing a contract, Delves and Horan would manage the project. “When we got the contract, we reached a mutual agreement that due to my age and the size of Gerry and Brian’s undertaking, they would purchase Co-Gen,”
Gerry Horan, President and General Manager for CanWest Mechanical Inc.
“We’re about one month away from completion for the Cape Mudge Water Treatment Plant, It’s the first project where we’ve been general contractors, and it looks to be quite a success for the stakeholder.” GERRY HORAN PRESIDENT AND GENERAL MANAGER FOR CANWEST MECHANICAL INC.
says Stewart. Later in the process of changing hands, CanWest came into the picture. Their specialization in HVAC and commercial plumbing was a good fit with Co-Gen’s industrial background. “It was a good fit for us,” says Stewart. “CanWest had more equipment, but Co-Gen had been around for 15 years longer.” Co-Gen was founded by Stewart in 1999, with the construction of the Co-Generation power facility in Campbell River. “In our tenure, we developed a lot of specialized weld procedure, and in 2005, we made the swing into municipal water treatment facilities,” he says. Since that time, Co-Gen has
Preparing to install a Bypass Outlet Valve for the John Hart Dam project established itself as the go-to welding specialists for a number of Vancouver Island municipalities. It currently operates the largest stainless steel fabrication shop on the Island. Why is the new company called CanWest? “We chose to call it CanWest simply because it’s a
catchier name,” says Stewart. The other two members of the ownership group bring their own sets of skills to the table. Delves graduated from UBC with a Bachelor of Applied Science in Mechanical Engineering, and a Masters of Engineering in Chemical Engineering. He
specialized in pulp and paper, and spent the first seven years of his career working at mills. “I branched out and started working various jobs all over BC and Alberta,” says Delves. “That’s how I met Gerry. We SEE CANWEST MECHANICAL | PAGE 28
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Best wishes to CanWest Mechanical on your new location and ownership transition. Nanaimo - 250-758-5248 Victoria - 250-995-1734 Campbell River - 250-287-7485 www.praxair.com
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CanWest installing a Bypass Outlet Valve (BOV) at the John Hart Dam
Installing EFRS at the John Hart Dam
CANWEST MECHANICAL CONTINUED FROM PAGE 27
worked a job together in Alberta, and we’ve been working together ever since.” Stewart is a minority shareholder who still works for the company, but Horan and Delves are taking on a majority of the responsibility in the company. “I try to run the office and steer the day-to-day office management, but Gerry provides the overall direction for the company,” says Delves. The former owner of CanWest is no longer involved in operations. According to Horan, CanWest is filling a unique role in the market. “With the two specialties, we have almost a fifty-fifty balance of commercial and industrial services,” he says. With a shop that is capable of fabricating their own materials, including duct work and stainless steel piping, CanWest is able
“CanWest is also involved in the Fixed Wing Search & Rescue Building at CFB Comox & Mosaic Properties’ Jukebox Loft project in Victoria where it will supply HVAC and Plumbing Services.”
The water reservoir at the Cape Mudge Water Treatment plant, where CanWest was General Contractor to offer services few other local companies can match. With the newly expanded shop, staff and resources, CanWest is now breaking into the world of
general contracting. “We’re about one month away from completion for the Cape Mudge Water Treatment Plant,” says Horan. “It’s the first project
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where we’ve been general contractors, and it looks to be quite a success for the stakeholder.” This is one of the new directions the ownership group plans on taking the company. “We can be competitive as general contractors because we do so much of our own installation,” says Horan. In addition to general contracting, the group has eventual plans to expand into the oil and gas market. “Brian and I have extensive oil and gas experience,” says Horan. “There’s enough work on the Island for us right now, but when we’ve fully integrated the two companies and the market stabilizes, we plan on doing more work in that area.” For now, it’s still going to take some time to fully meld the two together. “We’re making sure we don’t lose any of our market share,”
says Stewart. “Municipalities still need to get used to calling CanWest to get Co-Gen’s services.” The company is operating out of the facilities originally owned by Co-Gen. Their new location at 390 Station Road in Fanny Bay underwent some renovations to prepare for the move. “We already had a good building on the site, but we did a big reno to add new office space,” says Delves. “We went from having two office people to a total of eight office people, and we plan on growing.” Their trade work facilities remained mostly the same, with a few minor adjustments to make the space slightly larger. From this home-base, CanWest involved in several major projects. Some of the most notable of these include the aforementioned SEE CANWEST MECHANICAL | PAGE 29
LLO and EFRS in operation at the John Hart Dam
CanWest’s Fanny Bay shop and office space is now home to a much bigger team
Raw Water system at the John Hart Dam
CANWEST MECHANICAL CONTINUED FROM PAGE 28
Cape Mudge Water Treatment Plant and the John Hart Generating Station in Campbell River. With the John Hart Dam project, Co-Gen was hired to complete all the pipe fabrication and installation that wasn’t handled by the main vendor. “We installed the bypass system, which was a fairly significant undertaking. There were a lot of heavy valves and intricate rigging,” says Delves. “We also installed the low-level outlet system at the dam’s intake.”
The John Hart project was a huge undertaking for the company, and provided the reason and means for the recent purchase of CanWest. “If it weren’t for the John Hart project, there would be no merger,” says Stewart. CanWest is also involved in the Fixed Wing Search & Rescue Building at CFB Comox & Mosaic Properties’ Jukebox Loft project in Victoria where it will supply H VAC a nd Plu mbi ng Services. CanWest has provided HVAC Fabrication serv ices for the new hospitals in Comox and
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Campbell River and have worked on commercial HVAC & Plumbing projects including Canadian Tire Stores, local School District HVAC and Boiler Upgrades and VIHA Projects. Co-Gen has an impressive resume of municipal projects that include a major water treatment plant in Nanaimo, and seven small hydro plants for various Vancouver Island First Nations bands. The new CanWest brings a diversity of services to the table that both companies weren’t capable of offering on their own. I n add it ion to t hese new
services, CanWest regularly calls on their select group of sub-contractors for services such as Insulating, Fire Protection, BMS, scaffolding, or Electrical Heat Tracing (EHT). The company puts a lot of stock in environmental protection, a nd ma ke efforts to prevent pollution, conserve resources, and constantly improve their environmental management systems. “I think it’s especially important that people realize we are Island-based,” says Horan. “It’s our intention to do as much work as possible on the Island, with local trades and local sub-contractors. We are home-grown and locally-oriented.” CanWest’s new team includes: • Gerry Horan, President, GM, and Director; • Brian Delves, Vice President, Sen ior P roject
Proud supporter of CanWest Mechanical, congratulations on your new location!
Manager and Director; • Jim Stewart Shop Manager and Director; • Lee Wilkie, Operations Manager / BD - Victoria; • Warren Hill, Estimating Manager / Project Manager • Brandon Manderson, Project Manager; • Coleen Kennelly, Controller AR/AP; • Kristen Pelletier, Administration PR/AP; • Alana Thomson, Administration HSE/DC; • R h i a n n o n H o r a n , Administration; • Greg Lawlor, Estimator; • Ken Morris Estimator/BD; • Darrin Boyd – Fabrication and Installation; • Greg Koster – Sheet Metal Shop Foreman; • K e n D o c h e r t y – S i t e Supervision. www.canwestmechanical.com
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OFF THE COVER
Nanaimo Auto Dealership Has Been Part Of The Community For 40 Years Commercial Sales & Leasing Property & Asset Management Strata Management
As of January 1st Nanaimo Chrysler, which has served the region for 40 years, has been operated by new owners
NANAIMO CHRYSLER CONTINUED FROM PAGE 1
legacy of excellence. Other principals of the company include Mike Harris, Tony At Macdonald Commercial we‘ve built our reputation by providing our clients with Harris and Craig Sabourthe very best in full service commercial real estate services – Sales, Leasing, Property in who is the firm’s dealer Management, and Luxury Strata Management. principal. Sabourin will PERFORMANCE, oversee the daily funcTRUST & PROVEN RESULTS tioning of the operation – ALL UNDER ONE ROOF a nd comes to t he position with an extensive background in dealership macdonaldcommercial.com operations behind him. In addition to working at Nanaimo Chrysler, Sabourin will also continue to serve I N N O VAT E + C O L L A B O R AT E + N E T W O R K as the managing partner I N N O VAT E + C O L L A B O R AT E + N E T W O R K of the companion Harris I N N O VAT E + C O L L A B O R AT E + N E T W O R K Victoria Chrysler. PRIVATE & CO-WORKING OFFICE SPACE AVAILABLE IN“Nanaimo THE WEST SHOREalso PRIVATE & CO-WORKING OFFICE SPACE AVAILABLE IN THE WEST SHORE Chrysler PRIVATE & CO-WORKING OFFICE SPACE AVAILABLE IN THE WEST SHORE includes the Fiat dealerThere is strength in numbers. Beneﬁt from working beside ship next door, offering the There is strength in numbers. from working beside like-minded professionals and other Beneﬁt successful companies auto buying public a full like-minded professionals and other companies range of exciting options,” that you PRIVATE, can network and collaborate with. successful VIRTUAL AND CO-WORKING OFFICE Saboruin explained. SPACE NOW and AVAILABLE IN DUNCAN! you can network collaborate with. ��that ��������������������������������������� “We were very happy to �� �������������������������������������� see most of our long time ��• ��������������������������������������� O PENING Flexible, furnished ofﬁce solutions �� ���������������������������������� staff decide to stay with ��������������������������� MAY 1 �� �������������������������������������� us during the transition. • Private mailbox rentals �� ����������������������� �� ��������������������������������������� OPENIN G �� ���������������������������������� T hei r i nvolvement a nd MAY 1 •��������������������������� Wi-ﬁ and dedicated phone line professionalism has al�� �������������������������������������� �� ����������������������� ways been a huge part of OPENIN • Lunchroom / kitchen access this dealership’s success. G �� ���������������������������������� We’ve seen some immedi��������������������������� • Meeting space for brainstorming, training and board meetings . RDgains in all aspects of ate ������������������������������������ RT E �� ����������������������� F • 9 to 5 reception, parcel pick-up and delivery ILthe business since the ac�����������������������������www.coastaloffices.com W quisition which makes all of us pretty happy as we ������������������������������������ move forward.” �����������������������������www.coastaloffices.com Located on a nearly five acre parcel at 4170 Wellington Road, Nanaimo D. LE R WAChrysler has a staff count of about 50 employees and features a sales de������������������������������������ partment offering both new and used vehicles. �����������������������������www.coastaloffices.com The operation has 11 service bays, maintains a full body shop and operates a large parts department to supply the in-house service department. With its 250.856.0510 • duncan@coastalofﬁces.com expansive and convenient highway frontage Nanaimo #103 - 255 Ingram Street, Duncan, BC Chrysler has the space to www.coastalofﬁces.com showcase more than 250 Macdonald Commercial’s team of outstanding professionals are here to assist you with all of your apartment real estate needs
Nanaimo Chrysler also includes a Fiat dealership on its nearly five acre location on Wellington Road vehicles at any one time. Sales volume at the dealership will typically tip the scales at 85 - 95 vehicles per month. “We have been so fortunate that our customers in the past few months have enjoyed their experience and time at the new dealership that they are constantly bringing in friends, family and coworkers who may be in the market. We are really lucky to be a part of such a vibrant community,” Sales Manager Crockett explained. Cro cket t h a s t a ken a unique approach to growing the dealership’s sales volume, focusing on low profit margins to generate high sales volumes. By constantly monitoring vehicle pricing to ensure he is offering the lowest on the island he has been able to attract both out of town buyers as well as satisfy his local customers, to help drive up record sales volumes. His plan has proven both innovative and successful. The sales department at Nanaimo Chrysler isn’t the only division to see a rapid increase in business in recent months. The already active service department has added four additional
There is strength in numbers. Beneﬁt from working beside like-minded professionals and other successful companies that you can network and collaborate with. RT
service technicians just to keep up with the work flow, sure signs of a successful business model in action. “I have been here over 20 years from Technician to Service Manager, and I’m a m a zed at t he i mmediate growth and have to credit our service staff for embracing the extra work with open arms” explained Tim Barkhouse, Nanaimo Chrysler’s Service Manager. An iconic auto dealership for more than four d e c a d e s, t h e re-e n e rgized Nanaimo Chrysler has the experience, the knowledge, the staff and the product to become a regional industry leader. For Sabourin the sky’s the limit when it comes to the impact and potential of the operation as it begins the latest chapter in its long and successful story. “A ny success we have is a credit to our exceptional staff. The way I run my business is I view the staff as the front line and without them I don’t have a business. This dealership has succeeded in large part because of them and that’s part of the story that isn’t going to change,” he said. www.nanaimochryslerdodgejeepram.com
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LONG-TIME COMMUNITY BUILDERS BEHIND GOLDEN OAKS ESTATES DEVELOPMENT “We’re quiet developers. New 69 lot subdivision off Nanaimo’s Hammond Bay Road features southern exposure home lots
A NA I MO – A g roup of long-time Nanaimo residents who have spent their lives building the community are at it again. Their latest project is Golden Oaks Estates, a two-phase, 69 lot subdivision off Hammond Bay Road that is the brainchild of Doug Johnston, Carl Steele and Tim Struch. Phase I of the project is scheduled to received all the necessary approval paperwork from the City of Nanaimo in May, while Phase II is expected to have that completed by mid-summer. All of the lots are southern exposure, and are going for just over $300,000 apiece. “People can buy a lot right now by putting $30,000 down,” notes Johnston, adding the lots are large, ranging in size from 507 square metres to .125 hectares each. “T he property is zoned for single family dwellings (optional suites), and some two-home lots are available.” Almost half of the lots are already sold, which is not surprising considering the scarcity of build-ready lots in Nanaimo. Golden Oaks Estates is perched on a gently graded pocket in one of Nanaimo’s most exclusive enclaves, next to 160 acres of park. All of the lots are large with many having unique panoramic mountain views, while others enjoy ocean and city landscapes. Conveniently located within minutes to Lifestyle Health and Fitness Centre, access to Departure Bay beach, the BC Ferries terminal to Horseshoe Bay in north Vancouver and seaplane terminal to Vancouver, as well as a neighbourhood park next door. Linley Park, near to Golden Oaks, is one of the outdoor jewels of the community, offering
We all met playing hockey years ago, and started working on projects in the 1980’s. We’ve been building in Nanaimo for a long time.” DOUG JOHNSTON DEVELOPER,GOLDEN OAKS ESTATES
From left, Aaron Struch, Carl Steele and Michael Johnston at the Golden Oaks Estates site hiking and mountain biking trails, bird watching, a scenic lake, dog walking paths and wild flower meadows. “This is an ideal neighbourhood for young families,” says Struch. “It is perfect for downsizers seeking tranquil views, or anyone craving city conveniences, but values nature and all that comes with it.” T he trio has been involved in a number of projects in Nanaimo over the past several decades, including subdivisions on Aaron’s Way and Southridge
Drive, as well as Cathers Lake and the Seawind project. Altogether, the partners have built projects that total around 400 homes. “ We’re qu iet developers,” notes Johnston. “We all met playing hockey years ago, and started working on projects in the 1980’s. We’ve been building in Nanaimo for a long time.” All three have been extensively involved in the community in other ways. Business-wise, Struch owns and operates Pioneer Fireplaces in Nanaimo and
Parksville, and Steele worked for Pioneer until two years ago when he moved on after years of retail sales, while Johnston recently “retired” from Johnston, Johnston & Associates Ltd., the Chartered Professional Accountants firm he started. They’ve quietly worked behind the scenes on a number of community-building projects, including the construction of Cliff McNabb Arena, pulling other local leaders together to build the much-needed ice sheet adjacent to Frank Crane Arena. Johnston also set a fundraising
record for United Way as he served the com mu n ity support organization as President, and is heavily involved in the Nanaimo Foundation, which provides funding for a number of worthwhile local initiatives through endowment funds. “A l l th ree of us have wel lknown families in Nanaimo,” says Johnston, noting Steele’s grandfather moved to Nanaimo in 1903. “We’re local guys, with deep roots in the community.” They purchased the land four years ago, and have been busy working behind the scenes with
A view from the top of Golden Oaks Estates
Paving in Golden Oaks Estates is completed, as the development is ready to have construction start in Phase I
“We have a lot of preferred contractors that we are recommending to purchasers of the lots. I can say with confidence that we haven’t sold a lot to any builder that we don’t approve of their quality and standards.” CARL STEELE DEVELOPER, GOLDEN OAKS ESTATES
Construction crews have been busy preparing the site local companies to bring it to market. Steele says the City of Nanaimo has been very helpful with the project, adding “Dale
Lindsay has been excellent to deal with, not just with us, but with coordinating information sessions with local residents, and his staff.
“We’ve designed this project to be one cohesive unit, a onestop shop if you will, with all of the legal, engineering, design and building companies and
subdivision on the same page and ready to work with purchasers of the lots,” says Steele. “We’re very proud that these are all local companies who live and
work here, and this will provide a lot of local jobs.” T he subd iv i sion w i l l h ave building schemes, and the developers will offer purchasers a pre-approved list of preferred local builders and suppliers. Windley Contracting, the Concept Design Group, Brian Senini Law Corporation, Newcastle Engineering Ltd, Lewkowich Engineering Associates Ltd, Johnston, Johnston & Associates Ltd, Chartered Professional Accountants, Williamson & Associates Professional Surveyors, Core Canada Insurance Solutions Inc, Hub City Paving Ltd. and Concept Designs. Approved bu i lders i nclude W i n d l ey C o n t r a ct i n g L td . , Owen Gardiner CST, Topchord CST, Gerry Lambert Homes, Coastal Square Homes, Douglas Miller Homes, Jason Fowler Homes a nd others that a re Home O w ner Wa r ra nt y approved. “Construction companies are busy throughout Nanaimo, and if someone wants to get a house built in this development, we’ve fast-tracked a list of reliable, reputable quality builders who have identified this subdivision as a priority,” says Struch. “ We’v e wo rk e d w i t h t h e s e companies for a long time, and know what they bring to each project with their quality and expertise, and we’re proud to recom mend t hem to p eople wanting to build here with us.” Steele adds “We have a lot of preferred contractors that we are recommending to purchasers of the lots. I can say with confidence that we haven’t sold a lot to any builder that we don’t approve of their quality and standards.” Johnston concurs: “It’s really important to us as owners, because we’re long-time residents that put together fi rst class projects. Our families will be living here as well. “T he qua l ity of l i fe here is unmatched,” he adds. “It’s 121 steps away from Linley Road, which offers access to the 160acre city park. It will be an outstanding place to live, work and play.” www.goldenoaksestates.com
We’re proud to be a part of Linley Road Developments’ Golden Oaks Estates project!
Congratulations to Doug, Carl, Tim and the Linley Road Development Team!
3711 Shenton Road, Nanaimo P: 250-758-3411 E: email@example.com www.windleycontracting.com
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Options Available For Small Businesses Facing New Tax Hikes Accounting Firms Weigh In On Possible Solutions To MSP And CPP Increases BY MARK MACDONALD BUSINESS EXAMINER
hen the NDP government announced its onerous Medical Services Plan tax in the provincial budget, it caught many businesses by surprise. While the NDP followed through on former Premier Christy Clark’s plan to eliminate MSP payments, Finance Minister Carole James unveiled her plan to make business pay for the loss in revenue. Companies with payrolls over $500,000 are expected to pay a 1 per cent tax on payroll, with the rate rising to 1.95 per cent annually for companies over $1,5 million. In real dollars, that means businesses at the lowest threshold would pay $5,000 per year, while a company with a $3 million in wages would face a $60,000 increase. On January 1, 2019, BC will implement the employee payroll tax
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- but residents’ MSP premiums won’t be eliminated until January 1, 2020. This means that the province will collect MSP premiums from both employers and individuals next year - a move that will dramatically impact small business owners, particularly considering the federal government intends to hike CPP premiums during the same timeframe. It’s double tax-hit for companies in the first year. Employers who currently cover the cost of MSP premiums for employees will continue to pay that, plus the new tax. What is a company to do? Pass the unexpected overhead increase on to customers through higher rates for goods and services? What if the market won’t bear it? Should owners just shrug their shoulders, cut a cheque to the government and chalk it up to an increased cost of doing business in B.C.? SEE FINANCES | PAGE 35
FINANCES CONTINUED FROM PAGE 34
There may be options to consider, and there is the fact that the government has yet to introduce an ironclad structure to the tax, so alterations could be made. Some companies may decide to cover the increase by reducing current benefits to employees. Before doing that, however, Tara Benham of Grant Thornton LLP in Duncan states: “You need to weigh the savings of the business owner against the impact on staff morale. If businesses end up cutting down on employee benefits, that would mean this tax is indirectly having a negative impact on the people the government is trying to help.” Carla Boehm, a partner in Johnston, Johnston & Associates in Nanaimo, concurs. “While a company could consider reducing benefits paid or future wage increases to employees to recover some of these costs, there is always the risk that both staff morale and public opinion could be impacted negatively as a result.” One way an employer can avoid the new payroll tax is by making employees shareholders. “In this case, while all non-cash benefits would be subject to the new tax, the employer still has the option of using dividends,” Benham notes. “There may be a few options for deferral, e.g. payment through the use of stock options, but that would still result in the tax down the road once the employee is able to cash out. “One way employers could consider lowering their costs is by reviewing their benefits packages to make them as tax efficient as possible for both parties. For example, the employer may provide certain benefits that are tax deductible to the company but not a taxable benefit to the employee and, therefore, not subject to payroll tax. For smaller companies sitting just above the $500,000 payroll tax threshold, it may make sense for a small business owner to pay themselves dividends and opt out of Canada Pension to avoid the new tax. “Because CPP can be a significant portion of a small business owners’ retirement income, I would encourage them to first review their salary/dividend mix and consider reducing their wages and topping up the difference with dividends,” says Benham. Boehm notes there is no quick and easy general answer. “Eliminating wages and moving to dividends as the only form of compensation would help reduce the payroll tax, however, there are other factors to consider. Dividend income does not create RRSP contribution room; dividends are not ‘earned’ income, so it can affect the ability to deduct some items such as child care expenses on their personal tax returns, and dividends are not considered CPP pensionable earnings, which
For smaller companies sitting just above the $500,000 payroll tax threshold, it may make sense for a small business owner to pay themselves dividends and opt out of Canada Pension to avoid the new tax would reduce CPP pension income earned in retirement. ”Before making any changes to their remuneration structure they should speak to their accountant to ensure that works with their long term plans.”
In regards to CPP, Benham states “To determine their wage amount, I would review the actual outlay, if any, for the employer payroll tax, and then consider how much CPP they wish to contribute to maximize their CPP on retirement. Additionally, if contributing to an RRSP is important to the business owner, they should also evaluate how much room they should create. “By reducing wages and paying out more dividends, however, the company will have a higher tax bill as dividends are not deductible. Therefore, the cash flow of both the business owner and the company need to be considered.” Discussions of this nature between business owners and their accountants are strongly recommended before considering any option.
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COMOX FIREPLACE AND PATIO’S SHOWROOM INSPIRES Swimming Pools, Hot Tubs, and Swim Spas Bring Healthy Fun and Relaxation to the Yard
ream homes are realized at Comox Fireplace and Patio, the browse-in-person destination for homeowners who want the newest and best quality home furnishings and accents. Open from 9:30 a.m. to 5 p.m. Tuesday to Saturday, the store’s 6,000 square foot showroom is a home owner’s delight and the largest on the north island, packed with proven products ranging from traditional styles to high tech. Established in 1995, Tomi Wittwer’s locally-owned company offers the products that transform a house into a place of comfort and luxury. Their fireplaces add style, romance, and often warmth to a room. Their fireplace inserts and stoves are energy-efficient heat sources. Swimming pools, hot tubs, and swim spas bring healthy fun and relaxation to the yard. Patio furniture and BBQs allow islanders to move outside for the summer. All products carry extensive warranties supported by a knowledgeable service and parts department. Best of all, everything is covered by Comox Fireplace and
Stop by Comox Fireplace to explore their 6,000 square foot showroom Patio’s unique Warm and Fuzzy Guarantee. This guarantee gives homeowners a risk-free honeymoon with their new purchases. If, within the first 3 months of ownership, the customer decides for any reason that the product selected is not the right choice, the store will happily exchange it, applying the item’s full value towards a replacement product. The unique guarantee covers everything offered by Comox Fireplace and Patio. Customers can browse through the extensive selection with confidence that whatever they choose will always be the right choice. Plus Comox Fireplace and Patio offers repairs and parts, allowing owners of fireplaces, stoves, hot tubs, BBQs, and swimming pools to enjoy convenient, in-town maintenance and repair services. Given a l l of t h i s s upp or t,
Congratulations on your success, Comox Fireplace and Patio. It’s a pleasure working with you. ®
undoubtedly the most difficult part of shopping at Comox Fireplace and Patio is making a selection from among all the choices. The outlet is a favourite of manufacturers, so often new products are found on the floor when they are unavailable elsewhere on the island. “If there is something new, it will be on our floor,” says Sales Manager Denise Kinsey. “Companies want to be in our showroom.” What is on the floor heading into Spring and renovation season? Homeowners can prepare to save on heating costs for next winter by installing wood-burning fireplaces. For those who want the romance of a fireplace with minimal maintenance, the store has energy-efficient, space-saving gas fireplaces. No gas hook-up available? The store has multiple electric fireplace designs available, from imposing mantels that beautifully replicate the grandeur of an English Manor to sleek units that can be mounted on a wall. A similar range of styles and fuel options is available in heat-generating wood, gas, and electric stoves. There are traditionally-styled models evocative of a pioneer homestead and sleek rounded styles to match modern décor. The knowledgeable staff can help homeowners determine the best choice for their home size, available utility services, and heating needs. Fuel options include wood, gas, pellets or electricity. For old er home s i n wh ich heat-leaking fireplaces are already
Proud supporter of Comox Fireplace & Patio, congratulations on all your success.
Enjoy family cooking and dining al fresco this summer with a BBQ from Comox Fireplace and Patio installed, inserts can be added to transform that fireplace into a heat-generator. To ensure safe installations, Comox Fireplace and Patio also offers WETT certification, which assesses the installation and condition of any solid fuel appliance and chimney. Required by home insurers, examination by this WETT trained certified inspector is mandatory under the building code for the safe operation of heat-generating fireplaces, inserts and wood stoves. With su m mer com i ng, the showroom is now filled with everything needed for outdoor living: patio furniture for lounging, BBQs for cooking, fire tables, plus outdoor heaters to extend the fun into the evening. Patio umbrellas and gazebos are available to help define the outdoor space. Comox Fireplace can work with clients to add an above-ground pool for family fun or connect directly to the manufacturer so homeowners can design their oneof-a-kind patio furniture. A complete range of BBQs are available, from charcoal to gas, a nd i n sizes from sma l l a nd portable to multi-cooktop units worthy of a professional chef. The ultimate summer luxury is
a hot tub or swim spa, especially if it is shaded by one of the store’s spa enclosures to create a private oasis. A swim spa provides yearround health benefits through safe, non-weight bearing exercise, since it generates an ongoing current that lets the swimmer complete laps within a confined space, akin to a runner using a treadmill. Comox Fireplace and Patio is a representative for the TidalFit line of swim spas, which include both integrated and combined pool/ hot tub units. Customers can select the finish used for their unit, which is partially sunk into the ground when installed in order to conserve heat and integrate into the yard. When not providing fitness benefits, the swim spas double as a hot tub, with muscle-soothing water jets and variable water temperature. Optional extras include fountain-like water sprays, variable swim streams, music, LED lighting, and rowing bars. For a closer look at all the Comox Fireplace and Patio, visit the company’s comprehensive website at http://www.comoxfireplace.com. Browse, pick what you love, and then stop by the showroom at 4911 North Island Highway in Courtenay.
P: 604.946.5155 www.regency-ﬁre.com
Congratulations to the team at Comox Fireplace and Patio on more than 20 years in business
New & Expanded Location Enhances Signage’s Production
ANAIMO – The location may have changed, but the quality and range of services provided by SignAge remains the same – maybe even better! “When I was still a REALTOR® and with the other projects I was involved with, such as the Old House Hotel and Spa, a major golf tournament in the Comox Valley and the Top 20 under 40, I was probably one of SignAge’s biggest customers. That’s when I first began to learn about the company,” explained the firm’s current owner Roger McKinnon. “It’s sort of like that old commercial about the guy who liked the razor so much he bought the company, that’s pretty much what happened.” Serving the Central Vancouver Island region for more than three decades, SignAge (originally known as Signman Signs) is quite literally a one-stop shop for all things signage. The outlet is Nanaimo’s premier sign imaging, installation, maintenance and manufacturing company producing everything from real estate signage to vehicle wraps for its rapidly expanding client base. Based for many years on McCullough Road, next door to what had been the Nanaimo Daily News, SignAge moved in December to its new location at #103 – 2046 Boxwood Road, a spacious location that provides the print shop with even more flexibility. Having purchased the company about four years ago McKinnon liked what he saw with SignAge, but recognized that it needed some changes for it to move to the next level. “I could see where it could use some improvement and so far we’ve doubled the sales, and quadrupled the profits so it’s proven to have been an excellent investment,” he explained. While established and easy to
A key staff member, Karla is a fixture at SignAge, having worked at the sign shop for more than 15 years find at its prior location, a change of ownership at the site motivated the company to seek out a new location – fortuitously one that was even a better fit for the company’s current product line. For example, one of the largest benefits of SignAge’s new location is its expansive service bay. Where previously large scale vehicle wrapping operations had to be conducted outdoors, the bay at the Boxwood location is large enough to allow the staff to wrap an entire Mack truck – just one of the firm’s regular customers. “We have approximately 3,000 square feet of space at the new location, with some office space upstairs so it works perfectly for us,” McKinnon said. “The best part is that we now have large doors at either end so we can wheel in vehicles of 50 feet in length, so we can do everything inside now, such as vehicle wraps and trailer wraps and things like that. We can do everything inside where before we had to wait for the weather to cooperate, which at this time of year can be kind of tough.” In addition to vehicle wraps, a partial list of SignAge’s product line includes sandwich boards, office and business signage, dimensional lettering, trade show and conference signage, banners,
Vehicle wraps for everything from cars to transport trucks can be carried out in SignAge’s spacious bay menu boards, vehicle decals and much more. Working from pre-existing files, or produced by the firm’s in-house designers, SignAge can produce virtually any style or format of sign. Adding to the company’s expansive capabilities SignAge’s Blair Howell has now successfully completed training with 3M to become what’s known as a 3M Preferred Installer. “This means that I am capable of installing most graphic films to the high standards that 3M demands to be able to cover their film warranty. I am now the only graphics installer in the mid-island region
Now open at 103 – 2046 Boxwood Road in Nanaimo, SignAge has been serving Vancouver Island for more than 30 years
with this status. My name will be found on the 3M web site once they have updated it,” he said. With a staff of about half a dozen, SignAge is equipped with some of the most up to date sign making systems in the city, including a wide format HP Scitex flatbed UV printer capable of printing onto any flat substrate up to 2 inches in thickness, including wood, plastic, metal, glass, cardboard and more. The sign shop is also equipped with a wide format HP latex printer (up to 60 inches), as well as a pair of plotters capable of handling materials ranging from 12 inches all
the way up to 60 inches in width. “The real strength of the business, aside from the location and its technology are our people, many of whom have been with us for years. Karla at the front end has been with the company 15 years for example, she’s in many ways the real face of the company and the person our customers talk to first. She’s terrific. Blair Howell is our General Manager and he basically runs the business with Karla. Really everybody there does an incredible job, it’s our people that really put us out front,” he said. www.signagecanada.ca
BC Regional Council of Carpenters
WHO IS SUING WHOM
38 WHO IS SUING WHOM
DEFENDANT Electrolux Canada Corp 2300-550 Burrard St, Vancouver, BC PLAINTIFF Briant, Joelle CLAIM $ 20,622
DEFENDANT Hudson Retail Inc 6-1701 Douglas St, Victoria, BC PLAINTIFF Consolidated Civil Enforcement BC Inc CLAIM $ 35,149
DEFENDANT Alberni Valley Community Forest Corporation 4850 Argyle St, Port Alberni, BC PLAINTIFF Telus Communications INC CLAIM $35,156
DEFENDANT Freeze Right Marine LTD 6691 Mirah Rd, Victoria, BC PLAINTIFF Vic City Excavating LTD CLAIM $ 17.124
DEFENDANT Island View Place Care Inc 2091-2377 Bevan Ave, Sidney, BC PLAINTIFF Terrapin Mortgage Investment Corp CLAIM $ 3.308,995
DEFENDANT Original Joes Franchise Group Inc 2800-666 Burrard St, Vancouver, BC PLAINTIFF Tuscan Joes Restaurant LTD CLAIM $ 14,029
DEFENDANT Comet Consultants LTD 201-2377 Bevan Ave, Sidney, BC PLAINTIFF Terrapin Mortgage Investment Corp CLAIM $ 3.308,995
DEFENDANT Frigidaire Canada 2300-550 Burrard St, Vancouver, BC PLAINTIFF Briant, Joelle CLAIM $ 20,622
DEFENDANT Leons Furniture Limited 2400-745 Thurlow St, Vancouver, BC PLAINTIFF Briant, Joelle CLAIM $ 20,622
DEFENDANT Pure Engineering LTD 723 Cordova Bay Rd, Victoria, BC PLAINTIFF Urban Bee Supplies LTD CLAIM $ 8,269
DEFENDANT 481619 BC LTD 201-1006 Fort St, Victoria, BC PLAINTIFF Briant, Joelle CLAIM $20,622
DEFENDANT Consolidated Civil Enforcement BC INC 202-15388 24TH Ave, Surrey, BC PLAINTIFF Cisneros, Olimpia CLAIM $ 35,169
DEFENDANT G Elliott & Associates Consultants LTD 111-1834C Oak Bay Ave, Victoria, BC PLAINTIFF Romanoff & Company Antiques LTD CLAIM $ 22,456
DEFENDANT Life Style Ventures Inc 3RD FLR 26 Bastion Square, Victoria, BC PLAINTIFF Mair, Sundee CLAIM $ 25,156
DEFENDANT 641163 BC LTD 201-1006 Fort St, Victoria, BC PLAINTIFF Accredit Mortgage LTD CLAIM $3.472,933
DEFENDANT Creating Homefulness Society 204-655 Tyee Rd, Victoria, BC PLAINTIFF 0852382 BC LTD CLAIM $ 5.330,379
DEFENDANT Harbourview Autohaus LTD 4921 Wellington Rd, Nanaimo, BC PLAINTIFF McDonald, William R CLAIM $ 10,899
DEFENDANT Omega Pacific Hatchery Inc 5169 Argyle St, Port Alberni, BC PLAINTIFF Warren Burd Holdings LTD CLAIM 335,782
The contents of Whoâ€™s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT 0691948 BC LTD 201-1006 Fort St, Victoria, BC PLAINTIFF Accredit Mortgage LTD CLAIM $3.472,933 DEFENDANT 0754135 BC LTD 201-1006 Fort St, Victoria, BC PLAINTIFF Accredit Mortgage LTD CLAIM $3.472,933
DEFENDANT Acer Heritage Limousine 111-1834C Oak Bay Ave, Victoria, BC PLAINTIFF Romanoff & Company Antiques LTD CLAIM $ 22,456
DEFENDANT Omega Pacific Seafarms Inc 5169 Argyle St, Port Alberni, BC PLAINTIFF Warren Burd Holdings LTD CLAIM 335,782
DEFENDANT Servicemaster Of Victoria 201-1006 Fort St, Victoria, BC PLAINTIFF Briant, Joelle CLAIM $ 20,622 DEFENDANT Transglobal Services 2400-745 Thurlow St, Vancouver, BC PLAINTIFF Briant, Joelle CLAIM $ 20,622
MOVERS AND SHAKERS
Accessories is celebrating their 30th anniversary at 1060 Shoppers Row. Ricky Belanger is the new manager of the Discovery Passage Aquarium at 621 Island Highway.
NORTH ISLAND The Port McNeill & District Chamber of Commerce has appointed a new executive and board of directors for 2018. The executive includes Terrence Eissfeldt of West Coast Helicopters as president; Damaris Sadler of Hannah Rock Fisheries as vice-president; Chris Stewart of At Water’s Edge Ventures as secretary; and Spencer Andrews of Western Forest Products as treasurer. The board of directors includes Stephen Cahill of Hook n’ Them Up Charters, Lynn Iskra of Royal LePage Realty, Ryan Mitchell, Carl Nissen of CLN Machinery, Craig Blackie of Grieg Seafood, Jillian MacDonald of Strategic and Michelle Alfred of CCCU. Telegraph Cove Resort and Campground is completing a new 24 room lodge overlooking the Johnstone Strait this summer. The lodge will be taking bookings for August, September and October. Macandale’s celebrated their 40 th anniversary at the beginning of the month. The company specializes in the sale and service of logging, marine, home and garden and off-road recreation equipment and supplies. Macandale’s is at 8640 Wollason Street in Port Hardy.
Campbell River. Saratoga Speedway celebrated their 50 th anniversary at 2380 Macaulay Road in Black Creek.
39 Business Examiner Gold Event Sponsors
The Royal Coachman Pub celebrated their 40th anniversary on May 5th at 84 Dogwood Drive. The Village of Port Alice’s Chief Administrative Officer (CAO) Paul Carver, has resigned from his position to accept a role as CAO with the Village of Sayward. Carver took the role with the Village of Port Alice on a one-year contract in June of last year and began his new position with the Village of Sayward on April 30th. Dean Tait has been promoted from acting chief and training officer to fire chief for the Port McNeill Fire Rescue.
CAMPBELL RIVER The Campbell River Golf and Country Club has been granted a liquor license expansion, allowing the club to serve liquor in their new covered driving range. The new driving range is part of Phase 1 of the planned revitalization of the course which was purchased by the Mailman family in March of last year. Their plan includes a course redesign and a new club house, pro-shop and practice facility. Later phases of the revitalization will add a hotel and spa on the property. The Campbell River Golf and Country Club is at 700 Peterson Road.
David Chard Downtown T yee Chevrolet Buick GMC adds David Chard to their team as a sales and leasing consultant. The dealership is at 570 – 13th Avenue. Campbell R iver emergency room physician Dr. Jeffrey Beselt has been recognized nationally by the Canadian College of Health Leaders (CCHL). Beselt was the recipient of the organization’s Celebrating Human Spirit Award, which recognizes meaningful contributions of individuals or teams in the health services industry. Spinners Sports is celebrating their 50 t h anniversary at their locations in Nanaimo and
Wei Wai Kum First Nation has elected Chris Roberts as their new chief councillor. Roberts replaces Bob Pollard who is stepping down for health reasons.
Campbell River city council has approved a new office building at 2220 Airport Drive. The development permit includes a 5 07-s q u a re-m e t re o f f i c e SEE MOVER’S AND SHAKERS | PAGE 40
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building with warehouse space. Bill Howich RV & Marine welcomes Shane Granger to their sales team at 2777 North Island Highway. The dealership has named Ron May top salesperson of the month and Rick Hanson
top RV and marine salesperson of the month.
COMOX VALLEY For the second year in a row, Comox Valley-based RE/MAX Ocean Pacific Realty has been
awarded the top transaction award for Western Canada. RE/ MAX Ocean Pacific Realty has been in business for 32 years and is owned and operated by Dave Procter. Woodland Fine Wood Floors, Millwork & Finishes is celebrating their 20th anniversary at 1584 Knight Road in Comox. We s t v i ew Fo r d w e l c o m e s Al Wall to their sales team at 4901 North Island Highway in Courtenay.
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Cong ratu lat ions to Gary Hollinger on being the top salesperson of the month at Sunwest RV Centre at 2800 Cliffe Avenue in Courtenay. Alan Burgess has been awarded the annual Nonny Milne Award for Outstanding Contribution to the Arts at the Comox Valley Art Gallery.
Duncan Avenue. Brian McLean Chevrolet Buick GMC announces that Rod McLean is their top salesperson of the month for the dealership at 2145 Cliffe Avenue in Courtenay. Two Eagles Lodge is the recipient of the 2018 Recognition of Excellence award presented by HotelsCombined, for t he second year in a row. The Aust ra l i a n-ba sed orga n i zat ion presented Two Eagles with the award for being among the top three per cent of accommodations in the world. Two Eagles Lodge is at 6409 Island Highway South in Union Bay.
District has opened an outlet in the Comox Mall at 215 Port Augusta.
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Finneron Hyundai welcomes John Dalton to thei r serv ice counter at 250 Old Island Highway in Courtenay. Glenice Neal was the dealership’s top salesperson of the month for March.
Claude Bigler & Friends welcome s Cole Sch im l to t hei r team as a junior stylist at 442-B
Congratulations to Ian Lindsay of RE/MAX Anchor Realty in Qualicum Beach, who has been
named 2017 Realtor of the Year by the Vancouver Island Real Estate Board. “Ian is an exemplary professional and valued ambassador for the real estate profession,” says VIREB executive officer Bill Benoit. “We are truly delighted to present him with our 2017 Realtor® of the Year Award.” The Qualicum Beach Chamber of Commerce recently held their annual general meeting and elected a new board. The incoming board consists of Marc LaCouvee, Donna Meadows, Jay Norton, Renate Sutherland, past-president Oura Giakoumakis, Sarah Duncan, David Nellist and president Katherine Wilk. The Parksville Qualicum Beach Tourism Association recently held their annual general meeting and announced a new board of directors and executive. Arthur Wong of the Beach Club Resort was named board chair; Pat Jiggins, the owner of Arrowsmith Golf Club, was named vice-chair; and Paul Drummond of Tigh-Na-Mara was appointed treasurer. The board of directors includes past-president Sandy Herle of Close to You; Robynne Shaw of Sunrise Ridge Resort; Leif Bogwald of Vancouver Island Expeditions; Brett Standerwick of Fairwinds Golf Club; Andy Lee of Ocean Crest Motel; Beth Ross of the Parksville and
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MOVERS AND SHAKERS CONTINUED FROM PAGE 40
District Chamber of Commerce; and Marc LaCouvee of Royal LePage a nd Qualicum Beach Chamber of Commerce. Teresa Byer a n d Engel Phercydes are the new owners of Yoga Grace i n Q u a l ic u m Beach at 101 – 664 Beach Road. The couple are taking over the business from former owner Holly Yates after she decided to step back and focus on her own practice. Lindsay & Associates Real Estate Professionals have moved to 113 West 2nd Avenue in Qualicum Beach. The Society of Organized Services is celebrating their 40 th anniversary.
Jim Grant Raymond James Ltd. announces that Jim Grant is now licensed as an Associate Portfolio Manager. Raymond James is at
Suite 102 – 193 2 nd Avenue West in Qualicum Beach. Petro-Canada Village Garage welcomes Ray Naylor to their team of mechanics at 665 Memoria l Avenue i n Q ua l icu m Beach. Barry Avis, chair of the Vancouver Island Regional Library (VIRL) Board of Trustees, is the winner of the British Columbia Library Trustees Association (BCLTA) 2018 Advocate Award. The award recognizes the advocacy work Avis carried out on behalf of VIRL in 2017.
PORT ALBERNI The Port Alberni Chamber of Commerce held their 2018 Community Excellence Awards on April 20. This year’s winners were Ahimsa Yoga in Health and Wellness; Char’s Landing in Spirit of Music, Rick Geddes – the deputy chief of Sproat Lake Volunteer Fire Department in Specia l Recog n ition, Naomi Nicholson of Secluded Wellness Centre in Women Leadership; Electron Metalworks in Social Media; Alberni Aquarium and Stewardship Centre in Green Award; Azalea Flowers and Gifts in Welcoming Workplace; Sonja Drinkwater in Chamber Award; David Wiwchar of Port Alberni Toy Run in Volunteer of the Year;
Pacific Rim Veterinary Hospital in Customer Service; Shauna Jasken of Gone Fishin’ in Ambassador of Service; China Creek Campground in Tourism/Hospitality; EM Salon and Spa in Business Investment; Aaron Colyn of Twin City Brewing in Rising Star; Naesgaard’s Farm Market in Business Excellence; and 100plus Women Who Care Alberni in the Visionary category. The Uptown Merchants Association are planning on opening a business development centre focused on social entrepreneurship in July at the former Bistro on Main location on Third Avenue. T he City of Por t A lbern i’s Manager of Operations, Wilf Taekema has been promoted to the newly created position of director of engineering and public works. Lisa Hope h a s b e en added to the Carlson Wagonlit Twin Travel and Cruises team at 4766 Johnston Road. Van Isle Ford Sales has received the 2017 President’s Award from Ford Motor Company of Canada. The President’s Award is Ford of Canada’s highest dealership honour and is presented annually to dealerships that demonstrate outstanding achievement in sales and customer service. Van Isle Ford Sales is at 4831
Beaver Creek Road. Krystal Horton has joined the team at Alberni Fitness at 4795 Gertrude Street. Thomas Earl is moving his tattoo studio – Fatt Tatts Tattoo Company – from his home to a location next to Gayle’s Fashions at Kingsway and Argyle.
TOFINOUCLUELET Tofino Co-op announces the promotion of Darren Lopez to the position of hardware manager. Darren has been with Tofino Co-op for 13 years at 121 1 Street. Pacific Coastal Airlines now offers afternoon flights from the Tofino-Long Beach Airport (YA Z) a nd Vancouver International Airport’s (YVR) south Terminal. The new flights operate seven days a week and depart from YVR at 3:00 pm and arrive at YAZ at 3:45 pm. Flights depart from YAZ at 4:15 pm and arrive at YVR at 5:00 pm. A second flight will be offered on Fridays and Sundays during the peak summer season from June 4th until September 3rd. A c c e n t I n n s a c q u i r e d Jam ie’s R a i n forest In n for a n
41 undisclosed amount in a deal that closed on March 13. Accent Inns is a family-owned-andoperated hotel chain that has locations in Victoria, Vancouver, Burnaby, Kelowna, Kamloops and now Tofino at 1258 Pacific Rim Highway. Ucluelet RCMP’s former Staff Sergeant Jeff Swann has received a BC Com mu n ity Ach ievers Award for his efforts to reduce crime in Ucluelet, while maintaining a positive relationship with the community. During his tenure from 2009 to 2016, Swann oversaw a 60 per cent reduction in the community’s crime rate. Swann was one of 25 to receive the prestigious award from the provincial government.
NANAIMO T h e Na n a i m o Ch a m b er of Commerce held the 2018 Nanaimo Business Awards at the Por t T heat re a nd honou red businesses and community leaders from across the city. This year’s winners and categories were N YLA Fresh T hread i n Small Business, Gabriel’s Café in Restaurant, Mazzei Electric in Builders and Trades, Nanaimo Child Development Centre in Health Care Services, Flying Fish in Retailer, Longwood Brew SEE MOVER’S AND SHAKERS | PAGE 43
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A QUICK, INEXPENSIVE SOLUTION TO THE ISSUE OF HOMELESSNESS
ant a quick, easy solution to the increasingly concerning issue of homelessness in BC? Let’s start with the politicians and other vocal advocates in what is becoming known as the “homeless industry”. Get ready, here it comes: Open up your own homes and yards. Invite homeless people to stay in your spare bedrooms. Or set up tents so they can live in your backyards. Perhaps Premier John Horgan, Finance Minister Carole James and Green Party Andrew Weaver could go first, to show that charity really does start at home. A generation ago there were facilities for those who needed clinical help, but those were closed as advocates complained they were dehumanizing and degrading. So today, people who really do need special help roam the streets, harming themselves and in some
cases, others. Downtown areas are frequent gathering places throughout the day and night. There are solutions elsewhere – why not in BC? For all the NDP’s stated concern for this dire state of affairs, they have no apparent workable plan, other than offering up tax dollars as a fix-all. Listening to the NDP, you’d think the government’s sole purpose is to collect funds from workers and businesses that have scrimped and saved to buy homes and buildings, and funnel that cash towards free housing for those who don’t, can’t, or won’t work. Isn’t that the message they are sending? The NDP’s vision is for residences for all from the government, but as with every NDP promise, it begs the question: “How shall we pay for it?” And the NDP’s answer, predictably, is: The business community. Just once, wouldn’t it be nice to see NDPers lift their own fingers to help out and find a solution to a complex problem, other than rhetoric, empty platitudes and tax hikes? The NDP’s attack on homeowners through the foreign buyer’s tax and its extension outside of the lower mainland (which also punishes average homeowners as their pool of prospective buyers of their
home “retirement nest eggs” is diminished), as well as the looming speculation tax, are extremely short-sighted and ill-advised. Surely the NDP doesn’t believe its full frontal assault on the top-end of the real estate market to force lower house prices that will enable higher minimum wage to buy their own abode. Owning a home is not a divine right. It is an opportunity. Here’s the time-worn recipe for buying a home: Save money for a down payment. Resourceful people have come up with many creative ways to get into their own home. Borrow money – or family gifts - to put into an RRSP, add the tax refund to an RRSP and use that money on a down payment. The government requires repayment of that money back into said person’s RRSP over a manageable time period, but it’s still a good investment. And it’s still your money. Take boarders in, and rent rooms in the house. International university students need places to stay, and typically can pay rent that could help cover mortgage payments. Buy a “fixer-upper”, and turn sweat equity into a starter home. Start small, and buy a condominium. Purchase a place with friends, or help from parents. If Canadians want to buy a
house, go to work. If a job doesn’t pay enough, take two jobs. Or get better training for a vocation that pays more. We now face a conundrum in Canada, where there are large numbers of jobs and not enough willing Canadians to fill them. Many companies simply can’t find good, trained workers to fill current positions, or more workers that will enable them to expand their business. Canadian companies need workers at all wage levels, particularly at the bottom end of the pay scale. There are people who can work, but have decided not to, with some arguing – rightfully so - that they get more money from social assistance and staying home than putting in a nine-to-five shift. Societal pendulums typically swing back and forth. We know that. Extremes aren’t what the majority of people desire, but from time to time, excesses emerge that must be reconciled or brought back to the centre, and balanced. Aren’t we in need of some balance now, as aggressive “advocates” push the agenda of the “rights” of the homeless. Their vernacular includes words like “dignity”, suggesting that those on the receiving end of social assistance - or others’ benevolence - should be somehow proud to do so. Like it’s an accomplishment. A right.
How about “workfare”, where people can pay back the rest of society and contribute to the public purse by working for the benefits they’re now receiving from taxpayers. Not only does it allow individuals to attempt to help pay their own way, it would also instill in them a sense of value and increased self-esteem. Could workfare happen? It should, but likely won’t, as “homeless advocates” will undoubtedly label this as “poor bashing”. Previously, those in vulnerable positions who needed a helping hand, were genuinely touched and humbled by the gestures of generosity coming their way. They’d vow to somehow repay that kindness, and did so. We Canadians know that charity is important and businesses are at the forefront of sharing with those who are less fortunate, as demonstrated by generous donations to various groups and organizations. It is a Canadian thing to look after those who cannot look after themselves. But have we reached the point in democracy where parties reward people for doing nothing – as long as they supportively vote? Politicians need to stop buying votes from voters by promising them a free lunch – and housing – fully paid for by their hardworking neighbours.
It’s hard (if not impossible) to see the damage that a failure on the Trans Mountain expansion would have on investor confidence in Western Canada (and the rest of Canada, for that matter). In its annual global survey of oil and gas executives, the Fraser Institute has seen steep drops in investment attractiveness in both provinces in recent years. In 2017, BC dropped to 76th out of 97 jurisdictions (from 39th of 96 last year) on our index, which measures how public policies can deter oil and gas investment. Meanwhile, Alberta - ranked 33rd overa l l i n 2017 - is the second-lowest ranked Canadian jurisdiction after BC Alberta’s ranking remains far behind 2014 levels when it placed 14th globally out of 156 jurisdictions. What investor, looking at the trainwreck failure of recent pipeline regulatory processes in Canada, would put their dollars down on Canada when only a few hundred kilometres to the south there are vastly more profitable (and vastly more predictable) investment opportunities.
In the 2017 oil and gas survey, six of the world’s top 10 jurisdictions are in the United States compared to only two in Canada (Newfoundland and Saskatchewan). While Alberta and BC are falling in the rankings, U.S. states (Texas, Oklahoma, North Dakota) are consistently among the top performers. Make no mistake, the Kinder Morgan announcement reflects a watershed moment in Canadian history. What happens in its wake will definitively show the world’s investment community whether Canada’s governments and regulatory processes can inspire the confidence they need to come to Canada (or stay in Canada) to help develop our natural resources and get them to world markets that command higher prices. Both the province of Alberta and the federal government have made the right pronouncements. Now it’s imperative that Ottawa back up those words with deeds.
DROPPING THE GLOVES OVER PIPELINES
FRASER INSTITUTE KEN GREEN
arlier this month, pipeline company Kinder Morgan announced it will suspend all “non-essential” activities and “related spending” on the federally-approved Trans Mountain pipeline expansion. In unusually clear language, Kinder Morgan explained that it can’t invest more money into a project that it can’t ensure will see completion. Kinder Morgan chief executive officer Steven Kean said that “a company cannot litigate its way to an in-service pipeline amidst jurisdictional differences between governments” and that Kinder
Morgan can’t expose shareholders to “extraordinary political risks that are completely outside of our control and that could prevent completion of the project.” The company said that to proceed, it must reach agreement by May 31 with the various stakeholders: the BC government, First Nations, municipalities, etc. Without such an agreement, Kean said it’s difficult to conceive of moving ahead with the project. The sound of gloves hitting the ice came swiftly after the Kinder Morgan announcement. Alberta Premier Rachel Notley released a sharply-worded statement about BC’s continuing obstruction of the pipeline, with overt threats of economic retaliation if such tactics continues. Federa l Natu ra l Resou rces Minister James Carr also issued a statement in support of the T ra n s Mou nta i n ex pa n sion project, naming and shaming BC Premier John Horgan, “The government of Canada calls on Premier Horgan and the BC government to end all threats of delay to the Trans Mountain expansion.
Kinder Morgan’s Acknowledgement That Doing Business In Canada May Not Be Worth The Trouble Represents A Watershed Moment In Canadian Economic History His government’s actions stand to harm the entire Canadian economy.” Given that both Notley and Prime Minister Justin Trudeau have in part justified their climate policies on the basis that this pipeline will be built, the harder language is not surprising. But Horgan is not backing down, insisting that “the federal process failed to consider BC’s interests and the risk to our province. We joined the federal challenge, started by others, to make that point.” The three met for a summit of sorts recently. It resulted in no meaningful progress.
Kenneth Green is senior director of natural resource studies at the Fraser Institute.
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MOVERS AND SHAKERS
MOVERS AND SHAKERS CONTINUED FROM PAGE 41
Pub in Mid-Size Business, Living Forest Oceanside Campground & RV Park in Hospitality Operator, COCO Café in Social Enterprise and the Inclusive Employer categories, Tremain Media in New Business, Island Health in Large Business, Salvation Army in Not-for-Profit Organization, SEAMOR Marine in Technology, Habitat for Humanity Mid-Vancouver Island in Corporate Social Responsibility, Harbour Air Seaplanes in Tourism Operator, Studio AE Interior Design Inc in Development and Design, Vancouver Island University in Arts and Entertainment, Smythe LLP in Financial Services and Hired Guns Creative in Creative Services. Mark’s is celebrating the grand opening of their location at Nanaimo North Town Centre on May 11 from 11 am to 1 pm. In addition to the new Mark’s outlet H&R Block has opened a location in the Mall. Dr. Bryan Wadson announces Dr. Ken Phelps has joined his dental practice at 105 Richards Street. Island Savings welcomes Seol Baik to their team as a regional mobile advisor. Nanaimo Hearing Clinic announces their long-time Client Care Coordinator Shelagh Merrill has become their newest registered hearing instrument practitioner. Nanaimo Hearing Clinic is at 501 – 5800 Turner Road. Tina M. Lloyd Notary Public has opened a new location at 527 Fifth Street. Woo dg rove Ch r ysler c ongratulates Lee MacDonald on celebrating his 10th work anniversary and Mike Brewster on celebrating his 15 th work anniversary with the dealership at 6800 Island Highway North. Royal LePage Nanaimo Realty has added Martin MacDonald
to their team of realtors at 4200 Island Highway. Kathy Maclellan has joined Around the World Travel at 163 Commercial Street as a travel agent.
LADYSMITHCHEMAINUS The Chemainus Chamber of Commerce announces their new executive and board of directors. Paul McGregor of 49th Parallel Grocery has been appointed president; Aly Tomlin of Riot Brewing Co. as first vice-president; Michael Erichsen of Island Savings Credit Union as second vice-president; and Len Lavender of the Royal Canadian Legion as secretary/treasurer. The directors are Kelly-Ann Argue of Classic Carriages with Kelly the carriage driver; Laurel Gourley of Laurel’s Place B&B; Sam Higgs of Sawmill Taphouse Bar & Grill; Dorothy McKee of Chemainus Liquor Store; and Roy Summerhayes of Vancouver Island Web Media. The Chamber’s Visitor Centre Manager Mikaela Alldred has left to pursue other opportunities and Christa Swain has stepped in to fill her role. T he Vancouver Island Real Estate Boa rd con g rat u l ates 2017 CA R E Award recipients Lindy Skutnik of 460 Realty Ladysmith.
COWICHAN VALLEY The Duncan Chamber of Commerce recently celebrated their annual Black Tie Awards. This year Norm Jackson of the Cowichan Golf & Country Club took home the Lifetime Achievement Award, Elly Ruge of Cowichan Auto Repair received the Customer Service Award while Anne Balding and Claudia Roland of Meals on the Ground were presented with the Volunteer of the Year Award. The Green Business Award went to John and Katy Ehrlich of Alderlea Farm
Café, while Ian Smith of Victory Barber & Brand North received the Young Entrepreneur Award a nd Lorraine Blake of Steps Ahead Dance took home the Art in Business Award. Under business achievement, Morgan Moreira, Aly Tomlin and Ralf Rosenke of Riot Brewing were presented with the award for 1 – 10 employees, the Taiji Team of Taiji Brand Group won in 15 – 19 employees while the team from Arbutus Farms took home the award for over 20 employees.
Kirsten Schrader Kirsten Schrader, the Arts and Culture manager for the CVRD, was recently presented with the BC Touring Council’s Presenter of the Year award. The event was the BC Touring Council’s annual awards night celebrating achievements in the touring industry. Lisa Brow n Cosmetics h a s moved to 104-80 Station Street. Cowichan Valley Dental Health & Implant Centre welcomes Dr. Roshi Jalali to their team at 345 Jubilee Street. The Artisans’ Nest Collective has moved to 20 Station Street. The Nest is a group of local artists that share studio and retail space in one location. Presently their artists include about 20 local creators, ranging from painters, woodworkers, jewellers, potters and more. Lan Nails Spa recently opened at Unit A - 225 Canada Avenue. The shop offers a full range of services including pedicures, manicures, nail enhancements and waxing. Noodle Box has opened their first location in Duncan at 352
Trunk Road. The shop, owned by Ryan Vidal, is the sixth Noodle Box franchise on the Island. Duncan Wellness Centre welcomes Kathryn Belsher as a registered massage therapist. Belsher recently moved to the area from Alberta. Duncan Wellness Centre is at 303 – 80 Station Street. The Fil-Can Sari-Sari store in Duncan has moved to 134-B Fourth Street. The store carries primarily Filipino food that is imported from the Philippines and caters mainly to the roughly 300 Filipinos that live between Ladysmith and Mill Bay. Ampersand Distilling Co. was voted Audience Favourite in the gin and vodka categories for the third year in a row at the recent BC Distilled event. BC Distilled is the province’s premiere festival of spirits. Ampersand is a family-owned and operated distillery known for making craft spirits from organic BC wheat and their own spring water. Queen Margaret’s School will become a completely co-ed school for the first time in nearly 100-years in the 2019 school year. The university-preparatory school, known internationally for its equestrian programs, currently provides education to approximately 345 students each year, offering co-ed programs from pre-school through to Grade 7, with Grades 8-12 for girls only. G ou r m et G a rden s h a s e xpanded their offerings to now
43 serve brunch on Saturdays. The restaurant at 161 Kenneth Street offers a variety of home-made breakfast favourites including crepes, pancakes, eggs Benedict and bacon and eggs. Craig Street Brew Pub a nd Jake’s at the Lake have been named among the top 10 pubs on Vancouver Island on the website Get Out & Play Vancouver Island. Craig Street was ranked number three on the list while Jake’s was ranked seventh. T he Cow icha n R iver Flood Protection Program received an Award of Excellence at the 29th Annual Awards for Engineering Excellence Gala. The program was developed by the Cowichan Valley Regional District, City of Duncan, Municipality of North Cowichan and Cowichan Tribes. The gala honours the innovation and technical excellence of the Association of Consulting Engineering Companies British Columbia member firms. Bowmel Chrysler congratulates Eamonn Carter for being the top salesperson of the month for their dealership at 461 Trans Canada Highway. Discovery Honda announces that Lloyd Jones and Joe Graham are the top two stars of the month for their dealership at 6466 Bell McKinnon Road. T he Alderlea Medical Clinic welcomes Dr. Simon-Pierre Glaude and Dr. Jamie Pighin to their office at 101 – 330 Festubert Street.
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Featuring the latest business news and information for the Cowichan Valley, Ladysmith, Nanaimo, Parksville, Qualicum Beach, Port Alberni, To...
Published on May 12, 2018
Featuring the latest business news and information for the Cowichan Valley, Ladysmith, Nanaimo, Parksville, Qualicum Beach, Port Alberni, To...