9
FEBRUARY 2019
CORNERSTONE PROPERTIES UNDERGOES RENOVATIONS AFTER CONTINUED GROWTH “We’re very excited about Company Continues to Grow After Over 30 Years in Business
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ICTORIA - Cornerstone Properties Ltd. is expanding, add ing over 1,250 square feet to its office on Cloverdale Avenue. Upon the completion of the project, they will occupy over 7,600 square feet to house their 40 staff. “Some adjacent space became available, so we’re taking the opportunity to both expand and revamp our space,” says President Jason Middleton. “We moved into this location 14 years ago, so we’re due for some updates.” The space expansion is coming as a response to Cornerstone’s continued growth. The property management firm has also increased its maintenance fleet to five vehicles. Cornerstone has hired an interior designer to put together the new layout, which will feature an expanded board room (with major audio/visual components), a secondary meeting room, a breakout room, an expanded staff area, and more. “We’re very excited about the new board room, which will be able to seat as many as 20 people,” says Middleton. “As before, we offer this free of charge to our clients, who may be able to hold genera l meeti ngs for sma l ler buildings as well as council meetings. The project will result in a fresh, bright environment for our staff and will provide a more welcoming space to our clients.” According to Middleton, several factors have contributed to the company’s ongoing growth. First, they have a strong reputation for giving clients excellent service that has been built over the company’s 32 years in business. “Our customer service is our focus, which is why we have s u c h l o n g-s t a n d i n g c l i e n t
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the new board room, which will be able to seat as many as 20 people. As before, we offer this free of charge to our clients, who may be able to hold general meetings for smaller buildings as well as council meetings. The project will result in a fresh, bright environment for our staff and will provide a more welcoming space to our clients.” JASON MIDDLETON PRESIDENT OF CORNERSTONE PROPERTIES LTD.
relationships,” he says. “We have a very stable employee base and a very low turnover rate compared to industry standards, so our staff have built strong, long-lasting relationships with clients.” This reputation recently resulted in the company’s recognition as a Finalist in the Professional Services category at the 2019 Vancouver Island Business Excellence Awards this January. Se c ond , t he c ompa ny h a s worked to stay ahead of the curve on technological innovation. Recently, Cornerstone partnered with a new software provider, and is in the midst of incorporating this software into their systems. Under the new program, all customers will be able to login to accounts through mobile devices where they can pay for strata fees, submit maintenance concerns, receive text or email notifications, and more. Cornerstone is also in
CongratulaƟons to the team at Cornerstone ProperƟes on your nominaƟon for a Vancouver Island Business Excellence Award.
The maintenance team at Cornerstone Properties with its five fleet vehicles the midst of rolling out their new website, which is set to launch in Spring 2019. The third (and perhaps most significant) factor behind the company’s success is its longevity. Jason’s father, Bill Middleton, started the business in 1987. He was already working as a property manager for another firm when his employer decided to close some of its divisions, including the property management division. “They told my dad they were going to have to let him go,” says Middleton. “He said to them ‘well, there’s a book of business here, some desks and chairs, don’t give me any severance just assign me the contracts and we’ll call it good,’ and that’s how Cornerstone was founded.” Jason joined the company in 1992, acquiring impressive property management credentials before purchasing Cornerstone from his father in 2003. Today, Middleton is a graduate of the Property Management Certificate Program, is the Managing Broker for Cornerstone Properties Ltd., is the Chair on the Board of LandlordBC and sits on the Commercial Council for the Victoria Real Estate Board. Cornerstone Properties Ltd. is also a member of the Professional Association of Managing Agents (PAMA) and the Strata Property Agents Association (SPA) – two key professional associations affiliated with the profession. They are also an associate member of Condominium Home Owners Association (CHOA).
In 1994 Bill Middleton expanded Cornerstone Properties by opening Cornerstonev Maintenance. This unit responds to the day to day problems that can arise when administering a property portfolio. “In addition to the maintenance division we also have an excellent relationship with a number of preferred trades that we work with on a regular basis,” says Middleton. “The maintenance division involves my actual employees. We have carpenters, flood restoration experts, irrigation certified workers and other personnel who can respond to ongoing maintenance issues. “This service option is available at an hourly rate (or written quote) to our clients, who are not required to use Cornerstone
Maintenance and are always welcome to use the contractor of their choice. This is simply another service that we offer.” When working with a strata corporation, Cornerstone may also help to set up its annual operating budget, creating an annual maintenance schedule, including making recommendations to the council to assist them in selecting contractors to carry out the work as needed. When working with our residential or commercial investment clients, Cornerstone sets up proactive maintenance schedules, continuous review of rents and researching to find efficiencies to lower operating costs. To find out more about this growing business, visit www. cornerstoneproperties.bc.ca
Congratulations to Jason and the Team at Cornerstone Properties
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Congratulations to Cornerstone Properties on your continued growth and success!
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