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NOVEMBER 2017
SUNNY CARPET FURNACE & AIR DUCT CLEANING MARKS 25TH ANNIVERSARY Regional Multi-Service Cleaning Firm Began In 1992 As A Small Janitorial Business
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ICTORIA – With a client list stretching from Victoria to Nanaimo and all the way to the West Coast, Sunny Carpet Furnace & Air Duct Cleaning has become, during the past quarter century, a true industry leader. But it all began on a much smaller scale. “It actually began as a cleaning service, but we’ve definitely grown over the years. Today in addition to our main office in Victoria we also operate branch offices in Duncan, Nanaimo, Parksville and in Port Alberni,” explained Perry Chaggar, Sunny Carpet’s founder and owner. Launched in Victoria in 1992, Sunny Carpet Furnace & Air Duct Cleaning began its operations as a general cleaning service, with the additional skills, services and technologies being added to the firm’s repertoire as new opportunities presented themselves. “When we started out in 1992 we were basically a janitorial service, working for businesses and other commercial clients. By 1996 we had added carpet cleaning to the list of things we did for our clients, and that was really the start of our company’s growth,” he explained, adding that furnace and duct cleaning services were introduced in 2000. By having branch offices conveniently located across the south and central Vancouver Island area service calls received at the company’s Victoria headquarters can be quickly passed onto its local teams ensuring a fast response. “From our Victoria office we’ll go as far as Duncan, while our guy in Nanaimo will cover the area from Duncan to Parksville, depending on how busy he is,” Chaggar explained. Sunny Carpet Furnace & Air Duct Cleaning operates a fleet of three vehicles specifically tasked with furnace and duct cleaning duties as well as six designated carpet cleaning vans. The company currently has a staff count of 10, including Chaggar and two administrative staff members who work out of the company’s main office at #4-626 Esquimalt Road. “We never really planned for the growth, it just sort of happened as we started adding extra services. We started out strictly as a janitorial service in 1992, adding carpeting cleaning later on. Slowly, slowly we built up the business to where it is today,” he said. For Chaggar a key part of the compa ny’s success a nd expansion has been the skills and
The experienced and skilled team at Sunny Carpet Furnace & Air Duct Cleaning is the company’s greatest asset
Sunny Carpet Furnace & Air Duct Cleaning has a team of 10 employees, many having worked with the firm for years professionalism of his staff, some having been with him nearly 20 years. Training and experience is another of the company’s primary assets. For example Sunny Carpet employs a team of fully National Air Duct Cleaners Association (NADCA) certified specialists for all of its furnace and duct cleaning work. Sunny Carpet has also become the go-to company for a number of property management companies in the region, many of which have been using the firm’s services for years. “I’ve been able to show these companies just how different we are from other providers. For example we never play bait and switch - we’ll never say one thing and do another. After this long, and using our systems, the clients know what they will be getting
Sunny Carpet Furnace & Air Duct Cleaning operates a fleet of service vehicles including this power vac duct cleaning unit and what they will be paying. There’s never any sticker shock, there are no unpleasant surprises or hidden charges. Being open, honest and upfront, that’s the only way to do business, and it’s how we’ve done business right
LANA HANSEN CPA, CGA
Hansen Pearce
Chartered Professional Accountants
Congratulations to Sunny Carpets on such an amazing milestone! All the best for the next 25 years.
209-1095 McKenzie Avenue, Victoria, BC 250-479-8261 w w w. h a n s e n p e a r c e . c a
from the start,” he said. In a field as potentially competitive as the carpet and duct cleaning business, having the best equipment and providing the best service are central to any long term success – two areas
that Sunny Carpet excels at. For example, the company’s furnace and duct cleaning units are equipped with some of the most modern and powerful equipment in the area, while on the service side of the ledger, putting the customer first is always the top priority. “It’s all about the service. If there are any complaints I’ll take care of it myself, if there is a problem I’ll see to it personally. Besides I still like to get out of the office and into the field. That’s what I’ve always done and I still enjoy meeting the clients, and doing the work,” he said. Serving the region for more than 25 years, expanding from a local janitorial firm into a regional carpet, furnace and duct cleaning service, Sunny Carpet Furnace & Air Duct Cleaning looks forward to the opportunities the future will offer. Part of Chaggar’s vision is a possible future expansion into the Gulf Islands. “I can see us serving Salt Spring Island, Pender Island and that area as well. We’re planning on basing a truck over there in the future. We have big plans, but finding the right employees is always the top priority – my employees are the best so finding just the right people is always a challenge,” he said. www.sunnycarpetductcleaning.com