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PRINCE GEORGE Copper Falls Custom Homes Ltd. is the co-

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operative merger of Scheck Construction and Sequoia Signature Homes



Stampede City Slowly Recovering From Summer Fire Season

Williams Lake: Undamaged But Feeling Severe Effects of This Summer’s Wildfires


Categorized by the provincial government as the worst wildfire season since 1958, the summer of 2017 saw nearly 5,000 square kilometers of the province’s forest land scorched, with upward to 40,000 people around the province being forced to evacuate their homes and businesses at one time or another. For Williams Lake, while the immediate threat posed by the fires has past, the disruption it did to the local economy will have a long term impact on the city and the region. “O n e p ro bl e m i s t h a t n o t everyone has come home after the evacuations. Some people found work elsewhere while some have just refused to come back out of concern. In extreme cases I’ve heard of people who say they never want to come back. It’s hard to say exactly, but about 10 per cent of those who were evacuated in July have not returned, so if you’re looking for work, there are plenty of openings to be filled,”


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ILLIAMS LAKE – While the unprecedented ferocity of this summer’s wildfires failed to destroy a single building in the City of Williams Lake, the economic impact of the blazes will be felt in the community, and all across the Cariboo for years to come. But for Williams Lake Mayor Walt Cobb, the one key take away from the tragic event was the willingness of the community to pull together – even under the most difficult of circumstances. “When the evacuation order came we had to move something like 25,000 people, it could have been a real Gong Show. But the plans had been prepared, everyone was cooperative – the residents, the RCMP, the Forest Service, the army and it worked. I couldn’t have been prouder of our staff and really everyone in the city for how they were willing to work together. I’ll never forget it,” he said.

Still smiling, despite the challenges, Williams Lake Mayor Walt Cobb is proud of how his community survived the fire season


MNP: Small Business Owners Face Big Impact From Proposed Tax Rules Federal Government Proposals Could Eliminate Incorporation Benefits: Tax Deferrals And Income Splitting PRINCE GEORGE – Accounting firms are being inundated with calls from business and corporation owners following the Federal government’s proposed sweeping changes to the way private corporations are taxed in Canada. While the federal government is still accepting feedback on their proposal and changes to legislation are not yet finalized, small businesses and professionals

across the country are very concerned about its potential impacts. The full 63-page paper is available on the Department of Finance website. “We are definitely getting a lot of calls on this,” says Jamie Kungel, regional tax leader for MNP on Vancouver Island. “The changes being proposed reflect the most significant shift in tax policy we’ve seen in 45 years, so

people are eager to understand how it could affect their business and their family, and what they can do to mitigate the impact if the changes go ahead.” The federal proposal addresses three main areas of tax planning using private corporations: Income sprinkling (also called income splitting); Investment income earned inside the corporation; and Capital gains and

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dividends. Income Splitting Many business owners have benefitted by paying dividends to family members as shareholders of their corporations. By paying dividends to family members, business owners are able to reduce their overall taxes, allowing SEE SMALL BUSINESS  |  PAGE 12


2 BC BC Wildfire Funding

The Province is providing the T hompson-Okanagan Tourism Association (TOTA) and the Kootenay Rockies Tourism Association with financial support of $200,000 each to help with tourism-related impacts from the BC wildfires. The Ministry of Tourism, Arts and Culture, Destination BC and the regional tourism associations will work closely together to ensure the funding is used to support the tourism recovery needs in the affected regions. The Province is assessing the needs of those affected by the wildfires in order to support them in the best way possible in the days and weeks ahead. Working in close collaboration with the regional destination marketing organizations, Destination BC has developed and is implementing a provincial marketing plan to help BC’s tourism industry recover from the impacts of the wildfires. Over the last few months, Destination BC has kept travellers informed about the areas that are affected by the wildfires, while ensuring tourists know that most areas of BC remain open for business. Tourism is a major economic driver in BC, employing 127,000 people throughout the province, supporting nearly 19,000 tourism-related businesses and


contributing $7.4 billion toward the Province’s gross domestic product. In 2015, the BC tourism industry generated $15.7 billion in revenue, a 5.3 per cent increase over 2014, and a 37.3 per cent increase from 2005.

BURNS LAKE Bulkley-Nechako Farmers Receive Funding For New Coordinator

BC BC Northern Home Sales Dip Slightly Below Average In August T he nu mber of homes sold through the MLS System of the BC Northern Real Estate Board totaled 383 units in August 2017. This was a decline of 12.6 per cent from the previous August. On a year-to-date basis, home sales totalled 2,936 units over the first eight months of the year. This was up 0.4 per cent from the same period in 2016 and on par with levels from 2015. “Home sales remained at more moderate levels in August compared to a few months ago, which was not unexpected given the ongoing wildfire situation in many parts of the Cariboo region,” said John Evans, President of the BC Northern Real Estate Board. “While the market is well-balanced overall, it has tightened a little over the last year and the average price is heading higher.” The average price of homes sold in August 2017 was $288,175, up 8.8 per cent from August 2016 to the second highest level on record. The


year-to-date average price rose 6.7 per cent from the first eight months of 2016 to reach $281,072. The Board cautions that the average residential price is a useful figure only for establishing trends and comparisons over a period of time. It does not indicate an actual price for a home due to the wide selection of housing available over a vast geographic area (the Board serves an area covering over 600,000 square kilometers or 72 per cent of the province). The dollar value of all home sales in August 2017 was $110.4 million, falling 4.9 per cent from the same month in 2016. There were 679 new listings on the Board’s MLS System in August 2017, edging down 1.3 per cent on a year-over-year basis. Active residential listings on the Board’s MLS System numbered


2,794 units at the end of August, a decline of 4.8 per cent from the end of August 2016. This was the lowest level for active listings at this time of the year in a decade. There were 7.3 months of inventory at the end of August 2017, up a bit from 6.7 months at the end of August 2016 and in line with the long-run average for this time of year. The number of months of inventory is the number of months it would take to sell current inventories at the current rate of sales activity. Sales of all property types numbered 439 units in August, falling 14.1 per cent from August 2016. The total value of all properties sold was $122.6 million, down 45.8 per cent from August 2016. That decline reflects an aberrantly high non-residential dollar volume last August.


Thanks to a partnership between Northern Development Initiative Trust and the (RDBN), a new Regional Agriculture Coordinator will soon be in place to Regional District of Bulkley-Nechako. The coordinator will provide much needed capacity to farmers in the Bulkley-Nechako region. Northern Development has approved $131,666 in funding to support a two-year pilot project. The regional district is contributing support for the position as well, with additional funding exceeding $65,000. The funding supports ongoing pine beetle recovery initiatives following an expressed desire from communities around the region for increased support for the agriculture industry. The funds will support the coordinator’s position and agriculture related project costs over a two-year term beginning this fall. T here a re cu r rent ly 1,900 farms within the Trust’s service area that produce livestock, and 1,734 that are engaged in producing crops primarily for animal feed. The RDBN has 840 farms operating within its boundaries. T he majority of these farms do not have full-time employees, but are instead small-scale, family-run operations employing











temporary or contract workers. Small-scale producers and new farmers continue to express a desire for information about the services and supports that are available to them. In 2012, the RDBN, recognizing the significant importance of agriculture to the region’s history, economy and culture, adopted the Regional Agriculture Plan to support and strengthen the agriculture sector. During an Agriculture Forum, hosted by the RDBN In 2016, the need for a regional coordinator to provide information and support services for the industry was identified. The regional agriculture coordinator will help the farming industry by connecting producers with funding opportunities, identifying challenges, advocating on behalf of the agriculture community and providing information within the region. They will provide capacity to assist with implementation of regional agriculture initiatives that help address the needs of the local agriculture community. They will even be a key resource during flood or fire related emergencies to ensure livestock are safely relocated.

PRINCE GEORGE Funding Applications Accepted Northern Development is now

accepting applications for projects that are slated to begin in 2018. The Trust offers a wide range of funding programs and one of the keys to success is to apply early. Understanding the application requirements of every funding agency can be challenging. Timelines have changed to respond to community demand. Due to the increasing number of community-led projects happening all over northern BC every year deadlines have been adjusted. First Intake for 2018 Funds September 5 – October 31, 2017 Business Facade Improvement, Capital Investment Analysis, Community Foundation Matching Grants, Community Halls and Recreation Facilities, Economic Diversification Infrastructure, Marketing Initiatives September 5 – November 30, 2017 Local Government Internship, Economic Development Internship, First Nations Local Government Internship, Grant Writing & Economic Development Capacity Building Intake Period September 5 – January 31, 2018 Economic Development Capacity Building, Grant Writing Support

TERRACE Project Reaches Half Way Point

The $8.8 Million Terrace and District Aquatic Centre Renewal Project has reached its half-way point. Significant improvement is already starting to show throughout the building. Some of the work that has been done so far: The new family change room has had significant retrofitting done. The new fitness room addition has seen a huge improvement. Ceiling refinishing and painting has made for a huge improvement in the look of the building over the course of the project. The lap pool has undergone extensive changes including accessibility ramp installation, gutter replacement, coloured lighting additions, and more. These are only a few of the changes that are being made.  The project has had a couple of unforeseen setbacks that have pushed the estimated opening date to March. Project managers are working hard to make sure that the project is completed in a timely manner.

PRINCE RUPERT Proposed Marine Fuelling A New Service For Prince Rupert Wolverine Terminals is proposing to construct and operate Prince Rupert Marine Fuels, a marine fuel delivery service for

the Port of Prince Rupert that wou ld en able ca rgo vessel s anchored or berthed in the Port to fuel locally. The Port is one of the only major global ports to not offer marine fuelling service for cargo ships. In the absence of marine fuelling services at the Port, cargo ships must carry enough fuel to make a round trip or detour to an alternative West Coast port (including the Port of Vancouver) to fuel. The additional fuel carried to make the round trip displaces potential cargo and drives up shipping cost. In 2016, 461 vessels visited the Port and that number is forecasted to grow. Having a local fuel service will assist in achieving this forecasted growth. Types of vessels that visit the Port include cruise ships, cargo ships, ferries, fishing vessels and private boats. The scope of this project includes fuel associated with cargo ships and ferries. Aside from the lack of fuel the Port has many strategic advantages that would help support future growth. The Port is the closest North American port to Asia and has the deepest natural harbour in North America. The Port also has direct access to a rail network with connections to markets across North America and significant capacity to increase traffic volumes. T he Port was desig nated a National Harbour in 1972 and is under the jurisdiction of the Prince Rupert Port Authority (PRPA).

3 Project Summary • Construction of new mooring site at an existing marine industrial location to secure fuel barges: the marine berth will be the mooring site for the rail barge and transfer of fuel to the distribution barge; the rail barge will only move between the marine berth and the Aquatrain Terminal; the distribution barge will move between the marine berth and fueling locations within the Port • Operation of a marine fuelling service that involves the: transfer of rail cars on and off a purpose-built rail barge at the existing under-utilized Aquatrain Terminal • tug transport of the rail barge (400 meters) between the Aquatrain Terminal and the fuel service mooring site; transfer of marine fuel from rail cars into fuel storage tanks located within the rail barge and within the fuel distribution barge • transfer of marine fuel from rail barge to the fuel distribution barge; tug transport of the fuel distribution barge between the fuel service mooring site and approved locations within the Port and transfer of fuels from the fuel distribution barge into large cargo vessels

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Chief Louie: Economic Development Brings Opportunity To First Nations Celebrated Osoyoos Indian Band Leader Shares Inspirational Message With Ucluelet First Nation “We need to create our own jobs, with our own money. It’s not all about money, but words without money have no legs.”



CLUELET – Money equals opportunity. That’s how Chief Clarence Louie of Osoyoos Indian Band sees it. One of Canada’s most successful Chiefs, Louie has earned accolades for his approach to economic development that has brought prosperity to the South Okanagan First Nation. He shared that inspirational message with Ucluelet First Nation members on September 2. Economic development, he believes, is an irreplaceable part of any forward progress for any First Nation. “Economic development is your path to freedom. We can’t depend on the Department of Indian Affairs,” he states. “They’ve never properly funded one program on an Indian Reserve, and never will.” “We need to create our own jobs, with our own money. It’s not all about money, but words without money have no legs.” Osoyoos First Nation has earned a reputation as one of the country’s most progressive and successful First Nations, owning and operating numerous profitable businesses that employ workers from


Ucluelet First Nation President Les Doiron, left, and Osoyoos Indian Band Chief Clarence Louie 30 different nationalities. They include Senkulmen Business Park, Spirit Ridge NK’Mip Resort, NK’Mip (Inkameep) Cellars wine, NK’MIP RV Park, NK’MIp Desert Cultural Centre, NK’Mip Canyon Desert Golf Course and Canyon Desert Resort.

Osoyoos Indian Band leases 227 acres of land to Area 27 Motorsports Park in Oliver. Designed by famous Canadian Formula One driver Jacques Villeneuve, is described as, “five kilometres of adrenaline and discipline. Built on a tradition of excellence, Area 27

is created as the ultimate driving playground.” “We get the spin-off, too,” notes Chief Louie. “The people that come to golf at our golf course, stay at our resort, eat at our restaurant, and buy our gas. And they buy a lot of gas.” Chief Louie stated that while money is not everything, it is necessary. “Everything - education, health care, cultural programs – costs money,” he observes. “I don’t believe in a free lunch. The traditional food we’ve eaten here tonight is some of the best anywhere. But the food we have eaten wasn’t free. Fishing boats aren’t free, hunting rifles aren’t free. Guns aren’t free. We have to make our own money, even to do traditional ceremonies.”

“If we want to educate our people, it costs money. Not Indians Affairs money – that’s not enough.” Chief Louie was first elected in 1984, and has won 16 elections, including the last one in February. Although his list of accomplishments and awards is lengthy – including recently being named to the Order of Canada – he is quick to share credit for the success at Osoyoos Indian Band with a strong team inside and outside the Nation. “There’s not an ‘I’ in TEAM, which stands for Together Everyone Achieves More,” he said. Chief Louie notes the “original Treaty relationship between tribes and the English and the French was a business relationship. The first business people in Canada were tribal people,” he says. “We had trade routes between each others’ tribes long before the others came. The original Treaty relationship between tribes and the English and the French was a business relationship. That’s what it needs to get back to. “It’s not just about business,” he adds. “It’s about building life-long relationships. “In business, you can’t lie and SEE CHIEF LOUIE  |  PAGE 5




stay in business,” he notes. “In politics, maybe you can, but not in business. You’ll be found out very quickly.” Emblazoned on the outside wall of an Osoyoos Indian Band office are the words: ‘Indians Have Always Worked’. “I believe we came from a working culture,” he continued. “None of them sat on their butts and put their hands out,” he states. “No First Nation, before the Europeans came, put their hands out and expected something. “I don’t like seeing my people in welfare lines,” he says. “Welfare is not Indian. . .We fed ourselves, clothed ourselves, sheltered ourselves. Today we do that through economic development and business, and putting money into buying land.” Chief Louie said even if it means having to buy some land back, so be it. “It’s only money, and I want opportunity for my people,” he adds. “I’ve never seen a non-native come into our office and say ‘I just watched (the movie) Dances with Wolves and my conscience is bothering me, so here’s the title to this land’.” Chief Louie remains positive and expectant. “I have a ‘future is now’ mentality. Every time I get elected, I’m going to move the yard sticks,” he says.

UNBC Ranked Among Elite Global Universities


RINCE GEORGE - The University of Northern British Columbia has made its debut in the prestigious Times Higher Education World University Rankings, placing among the top four per cent of higher-education institutions worldwide. UNBC is featured in the group of universities ranked 601st to 800th. “Being included in this exclusive list is a testament to UNBC’s outstanding research culture and superb scholarship, as well as the commitment to excellence that our faculty, students and staff demonstrate each and every day,” says UNBC President Dr. Daniel Weeks. “In addition to being Canada’s best small, research-intensive university, the Times Higher Education World University Rankings recognizes UNBC as being among elite universities globally.” The Times Higher Education World University Rankings include 1,000 universities from 77 countries around the globe. The list includes universities that are active in research and are globally focused. UNBC placed 24th of 26 Canadian universities included in the 2018 rankings and is the only university of its size from Canada to make the grade. “Through excellence in research and teaching, UNBC is inspiring next-generation leaders to discover the knowledge they will need to

make a difference in British Columbia, across Canada and around the world,” says UNBC Board of Governors Chair Tracey Wolsey. “This ranking is further evidence that UNBC in succeeding is creating local solutions with global impact.” The audited rankings include 13 metrics, divided into five categories: Teaching (the learning environment); Research (volume, income and reputation); Citations (research influence); International outlook (staff, students and research); and Industry income (knowledge transfer). UNBC scored

Ray-Mont Logistics transload facility welcomes first unit train


R I NCE RU PE RT - CN and Ray-Mont Logistics have recently announced that the first unit rain bringing agricultural products to R ay-Mont’s new tra nsload facility has arrived in Prince Rupert. T he first unit train transported ca nola mea l pel lets from Western Canada on CN›s line. The new facilit y, which officially opened for business on August 31, is currently the only unit train stuffing facility on Canada’s west coast, helping crops transported by CN from Western and Central Canada as well as the American Midwest reach international markets. “We recognize the importa n c e of m a k i n g Ca n a d i a n g ra i n compet it ive on t he g loba l m a rket,” says Doug MacDonald, CN vice president of bulk. “As such we are pleased to play a role in innovative supply chain partnerships such as this one that will benefit the grain industry.” The 10-acre facility includes a 100-car rail loop corridor, a grain dumper pit, as well as a state-of-the-art conveyance system a nd w i l l t ra n sload

“We recognize the importance of making Canadian grain competitive on the global market.” DOUG MACDONALD CN VICE PRESIDENT OF BULK

g ra i n a nd processed g ra i n products from CN hoppers to ocean liner containers for export. The facility handles agricultural products transported from the US a nd Ca nada i n order to meet the i ncreasi ng demand for containerized grain in international markets. Located on R idley Island, adjacent to the newly expanded Port of Prince Rupert Fairview Container Terminal and connected to CN’s extensive network, R ay-Mont L og i st ics offers a supply chain solution that will change the containerized agricultural product market in Western Canada and offer unparalleled opportunity for a g r ic u lt u r a l c om mo d it y exporters. “Efficient logistics and innovative transloading go hand in hand and are future-oriented,” says Charles Raymond, president and chief executive officer of Ray-Mont Logistics International. “With top class partners like CN, this project will allow our customers, with current and emerging markets, to grow their exports exponentially - and we are proud to be an active participant.”

strongly in several categories: UNBC placed 627th in international outlook, which analyzes the ability of universities to attract students and faculty from all over the world as well as the level of international collaboration in research. In industry income, U NBC ranked 631st. The category measures the research dollars the university receives from industry, compared with the number of academic staff. It is an indicator to demonstrate how universities are able to transfer knowledge

and innovate in partnership with industry. UNBC ranked 679th in citations, an indicator used to measure how each university contributes to global knowledge sharing. The rankings include an analysis of nearly 62 million citations from journal articles, reviews, conferences and books published in the past five years. The international recognition comes after UNBC placed first in the primarily undergraduate category in Maclean’s magazine the past two years.



PRINTER HAS EVOLVED WITH TECHNOLOGY & THE MARKETPLACE Papyrus Printing Has Been Successfully Serving the North For Four Decades


C I N T ER IOR – Millennia ago, papyrus was the medium of choice for scholars and scribes to record ideas, events and visions. For Rod Nemitz, co-owner of family-owned Papyrus Printing, despite living in the modern digital age, no glass screen can ever provide the tactile experience of a crisply printed document. With a nod to documentation’s ancient past, but using the technology of today, Papyrus Printing produces a vast range of printed materials for clients all across the north. “Papyrus Printing is a commercial printer that has evolved over the years to embrace new technology and changing market demands. We began life in 1977 right here on Ospika Boulevard in Prince George as a traditional offset printer, the core craft of what being a printer was all about,” explained Nemitz. “But over the years we have grown and evolved. At one point we had a stationery store division as well, but realized our strength rested on focusing on what we do best, which is the art of putting words and images onto paper and signage. As technologies changed we changed right along with it, introducing digital processes and entering the sign world. We have found the rapid change in our industry to be exciting, challenging and rewarding. In its purest form we are printers in every sense of the word. If it’s printed, we’ll do it, regardless of the medium it’s printed on.” Having grown with the region and the city it serves, Papyrus Printing has been an active part of the local community for more than four decades. “This is actually our 40th anniversary year, as the company was started by my In-laws Bill and Joan Zwiers back in 1977. Prince George is our original location and we have

“In its purest form we are printers in every sense of the word. If it’s printed, we’ll do it.” ROD NEMITZ CO-OWNER, PAPYRUS PRINTING

a second location in Williams Lake which is operated by our co-owner Erik Zwiers, who is the oldest son of the company founders,” Nemitz said. “Erik started at Papyrus right from the beginning. At 14 years of age, he started coming in after school each day to clean-up, do deliveries, to work in the darkroom and even on the presses occasionally.” Another brother, Peter, was also with the company for 28 years, retiring in February 2015 to pursue his hobbies of back country hiking and photography. Operating as a single business with locations at 2358 Ospika Boulevard in Prince George and at 111 North Second Avenue in Williams Lake, Papyrus Printing can handle any sized printing task, from walk-up colour copying to the largest of institutional print runs. With a gifted and dedicated staff of about a dozen between the two facilities (many of them long term employees) the company has a wealth of creative talent available to successfully take any project from concept to delivery, thanks to its in-house team of designers and technicians. “We are very fortunate to have amazing staff working alongside us. I know Papyrus would not be where it is today without them,” he said. A partial list of the company’s products and services include traditional offset printing, large format (up to 60 inch) digital

The company operates two locations, Prince George & Williams Lake, with Erik Zwiers managing the Laketown outlet

Erik Zwiers has literally grown up in the business - here he is in 1977 working with company founder Bill Zwiers output, extensive bindery and finishing services, mail, warehousing and distribution services, lamination services, trade show style framing and signage, banners (indoor and outdoor), engineering drawings and blueprints, tags, forms, custom items and more. “Of course we still do all of the traditional things printers have always done; designing and printing business cards and company letterhead, wedding invitations, postcards, raffle tickets, labels, newsletters and


brochures. But we’re also capable of producing all styles of signage as well as we recognized the importance of being able to serve all aspects of the local market. We don’t do vehicle wraps or electrical pylon signs, but just about everything else,” he said. Serving a market area that encompasses all of Northern British Columbia (and even into Alberta) as well as the Cariboo and much of the Interior, Papyrus Printing can handle any sized assignment. “We’ve done it all, from a couple of photocopies to invoices

that are in the tens of thousands of dollars. It all comes down to our basic business philosophy that if someone needs it printed we’re the ones to call,” Nemitz explained. For the future the company anticipates continuing to grow and adapt as new technologies continue to revolutionize the industry and as the needs and requirements of its expanding client base change. “One thing that will never change is the fact that our business has been built by being local and by offering exceptional service right here in Northern BC,” echo both Rod and Erik. Family owned and family run for four decades, Papyrus Printing has grown with the North and looks forward to the opportunities the future has in store for it and the region. “From day one it was all about doing the best job possible for the customer and that’s still the way it is, regardless of the size of the project,” Rod said. www.papyrus.ca

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TWO LEADING CUSTOM HOME BUILDERS MERGE THEIR TALENTS Copper Falls Custom Homes Was Officially Launched Just This Spring


RINCE GEORGE – When two of the leading custom home builders in the Prince George region decided to join forces earlier this year the results were a company that combined the best of both, bringing to the area a collective experience in home construction spanning nearly three decades. Created in April, Copper Falls Custom Homes Ltd. is the co-operative merger of Scheck Construction and Sequoia Signature Homes There’s a touch of similarity to SEE COPPER FALLS  |  PAGE 8

“We don’t want to build something that is just a pretty finished product, but something that is going to last.” BRENT SCHECK CO-OWNER, COPPER FALLS CUSTOM HOMES LTD.

the journey that eventually led to the joining of these two likeminded custom home building firms. While both Jeff Stewart (Sequoia) and Brent Scheck were born and raised in the Prince George area, the pair actually began their home construction careers in Alberta, learning their

Jeff Stewart (left) and Brent Scheck are the co-owners of the recently launched Copper Falls Custom Homes

Copper Falls Custom Homes’ projects are known for the quality of the workmanship and for the materials used that extra feature discerning home buyers are increasingly demanding

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craft and the intricacies of operating a successful business, before a desire to return home saw them come back to the region. “We both started our companies in Alberta. I started Sequoia in Calgary in 2003 but I eventually moved back to Prince George. Doing our trades led us both into home building. I came back here in 2008. We both have family here, we both have kids and we both wanted the opportunity to raise them here where we grew up,” Stewart recalled. S c h e c k Con s t r u c t ion wa s launched in Red Deer, Alberta in 2004, where it was based for the first three years of its existence before moving to Prince George. While it’s often the case that great carpenters tend to come from families already in that business that wasn’t the case for Stewart but for Scheck there were carpenters in the family, so each found their way to their chosen vocation via different routes. “W hen I went to Ca lga ry I didn’t intend to go into this field but when I was younger I enjoyed construction and carpentry so when I went to Alberta looking for work the place to be was Calgary, and the thing to do was carpentry as there was so much building going on at the time it just naturally pulled me in and I never looked back. After eight years of living there we decided it was time to move back to Prince

A home designer and a custom builder, Copper Falls Custom Homes works with clients throughout the project George to raise our family and hope that business would excel there,” Stewart said. Scheck’s path also led him to Alberta, which is where he started Scheck Construction. “I did my apprenticeship here in Prince George working for a commercial company where I had the opportunity to work with numerous

experienced carpenters and gain a knowledge and passion for the trade. When I moved to Alberta I found a job right away and soon realized the timing was right to start my company and pursue home building,” Scheck said While both have been involved in commercial construction projects in the past, the satisfaction that comes from designing and building a home for a family has become especially gratifying for the pair. Handing over the keys at the conclusion of the project, knowing their vision and efforts have produced a residence that could be in that family for generations has become an especially sweet reward for both Scheck and Stewart. “That’s a huge goal for us. We want to build something that will last a lifetime. We firmly believe in delivering a home that is designed and built with quality throughout. We want to walk away knowing we’ve done the best we can, knowing there’s quality behind the drywall, a quality that will serve

A home theatre room is the sort of extra feature discerning home buyers are increasingly demanding that family for decades. We don’t want to build something that is just a pretty finished product, but something that is going to last. We definitely take a lot of pride in doing what we do,” Scheck said. “While we are custom builders, that doesn’t mean we don’t do entry level homes. It doesn’t matter to us if it’s big or small

the quality will always be there. We’re building someone’s home and that’s a big responsibility. Just because someone may not have as big a budget as someone else that doesn’t mean anything – we just like to build nice homes – the homes our clients SEE COPPER FALLS  |  PAGE 9

Congratulations Brent and Jeff on your exciting new venture!

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The company can work with any client or budget, from high end residences to entry level family homes need and can afford. Nice to us doesn’t have to be big it just has to be done right.” Stewart stresses that no home is too small or somehow beneath the interest of Copper Falls. “When I got back the majority of my experience had been involved in building a lot of fairly large homes in Alberta and my portfolio featured them. I soon learned that people were actually hesitant to contact me, to see if I was willing to build their houses as they needed something smaller or simpler, But that’s simply not the case and we both want people to understand that.” Copper Falls Custom Homes operates with a distinctive business model and corporate philosophy. Operating as a general contractor the company will rely on its core of trusted sub trades, but very selectively. Whenever possible the company and its in-house team of builders will handle most of the duties directly, employing outside trades as the needs warrant. Over the years both owners have developed relationships with many of the region’s top plumbers, electricians, finishers and others, regularly employing them on their projects. But the company definitely tries to handle as many of the duties in-house as it can to ensure a complete continuity in quality

While the company was only formed this year, it represents the merger of two of the area’s top custom builders and workmanship throughout. “Even before the merger it’s kind of funny but Jeff and I found ourselves basically using the same sub trades on our projects. We clearly had compatible business models and similar quality expectations, so we relied on the same sub trades. Obviously now that’s no longer an issue,” Scheck said. In addition to its construction services Copper Falls also provides a full in-house design service for its clients. The firm is capable of operating from multiple plan ideas or even concepts drawn on a napkin. “We work with the client at every stage, from start to finish.

Someone may come to us with a rough idea that we can take and working with our designers, come up with a plan that highlights our customer’s ideas. It’s all about making people comfortable and ensuring the process is enjoyable not stressful, helping them take their ideas and apply them is a huge part of what we enjoy. That’s what it’s all about,” Scheck said. That’s not to say drawing plans for their customers is required, many customers bring in their completed plans and Copper Falls is more than ready to give pricing and help them bring their home SEE COPPER FALLS  |  PAGE 10

Whenever possible Copper Falls Custom Homes makes use of natural materials such as wood and stone

Congratulations to Copper Falls Custom Homes. We know Brent and Jeff will continue to build the finest quality homes. 666 N. Nechako Rd, Prince George, BC 250-563-1656 www.pgreadymix.ca


C o n g r a t u l a t i o n s to C o p p e r Fa l l s C u sto m H o m e s




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to reality. Another distinctive part of the Copper Falls Custom Homes business model is its unique 1,400 square foot showroom, housed at the company’s offices at 130 – 1990 Ogilve Street in Prince George. “There are very few builders in the area that maintain a showroom like this. As Brent and I have been able to merge together we’ve been able to open up our showroom so we can show customers all of their finishes from exterior to interior,” Stewart said. “We’ve set up a first class shop where the customers can see that we’re invested in what we do. We’re here by design and want to stay here, so we’ve invested in that commitment.” The Copper Falls showroom has samples of virtually everything a new home customer might be interested in, with the exception of a select few which are conveniently filled by nearby providers of these products. “You’d have to class us as a one stop shop for someone wanting to build a home. Most people in Prince George haven’t seen anything like what we’ve presented in our showroom,” he said. Scheck is equally excited about the opportunities the showroom can provide the company’s clients. “It has been created to provide a professional environment for people to come in and be able to pick and choose almost every aspect of their home in one place,” he said. As with other custom builders the importance of energy efficiency is increasingly important for Copper Falls and its expanding client list. “We try our best within each customer’s budget to offer the leading energy efficient products available and make them standard in many areas,” Scheck said. “We use Insulated Concrete Form (ICF) in our foundation which gives you a better R-value in your foundation. We’re putting exterior foam on the outside to boost the R-value of our exterior walls. We provide a 50 year

A unique part of the Copper Falls Custom Homes business model is its spacious and convenient showroom warranty on our roof shingles, so we’re trying to provide an overall better house to the consumer – that’s the bottom line.” An exciting opportunity for the first year of Copper Falls is being involved in the new gated community Forest Park. For Fall 2017 Copper Falls will function as the preferred builder for the entire Forest Park subdivision. This significant milestone for the company is an expansion of the services it already provides, and is an area of business that could become increasingly important for the company in the future. “Thanks in large part to the reputation we’ve developed over the years we were approached by a developer earlier this year, right in the midst of our merger, to be part of a rare opportunity to offer our product and brand to his vision. This will be a gated SEE COPPER FALLS  |  PAGE 11

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Top quality finishing and plenty of natural light are elements found in a home built by Copper Falls Custom Homes


community located in one of the more popular areas of Prince George,” Scheck said. “As the preferred builder at the Forest Park subdivision we’re working with developer Mike Mesic. We’re obviously very excited about this as it is the first time we’ve been involved in a project on this sort of scale. The plan is likely to begin construction this fall on our show home,” Stewart said. A 60 lot development, Forest Park will offer its owners a unique strata-titled freehold property, offering distinctive views and privacy for its owners. The subdivision will feature such amenities as an illuminated entrance surrounded by landscaping, perimeter fencing, well lighted roadways, an expansive common

area and ample visitor parking. Being part of such an innovative project has become a great source of pride for Copper Falls. “Homes constructed as part of this subdivision will include all of the extras found in all of our homes, such as the 50 year warranty on the shingles, the standard ICF foundation and a rigid insulation envelope to ensure the homes will be comfortable and as energy efficient as possible,” Stewart said. “This project will be a great opportunity for us and as you can imagine we’re very excited about it.” Another key part of the company’s success, and a genuine motivator for moving their individual businesses back to the region, was the area’s strong sense of community. The pair has come home not merely to work, but to live. To help make the

community a better place they have been very active in giving back to the area that has been so welcoming to them. For example the former Scheck Construction was responsible for building the last six Spruce Kings show homes on behalf of the local ‘Junior A’ hockey club. Raffled as annual fund raisers the homes are a significant revenue generator for the organization and a source of pride for the community as a whole. The most recent example is a four bedroom, three bathroom energy efficient beauty valued at more than half a million dollars. The hockey team profits by selling tickets for the draw, which represents a sizable portion of its yearly operating budget. By electing to move their businesses home to Prince George, and eventually merging their enterprises into a successful whole, Stewart and Scheck have fulfilled

Prince George, BC


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a dream that they believe would not have been possible had they remained friendly rivals, or Alberta based. “Being able to do what we’re doing now would have been a pretty interesting feat had we stayed in Alberta. There are a lot of big players there, so being able to come back here and do something like this while still being able to remain hands on and to create something where we both grew up, is pretty nice,” Stewart said. “There’s always work in Prince George if you do good work, there’s a lways people looking for things to be done properly and that’s really the niche we serve. Quality builds using quality materials and quality workmanship.” For the future Copper Falls Custom Homes anticipates continued growth as it addresses the

housing needs of its local clients, One not too distant goal for the company is to design, develop and sell a subdivision on their own, which is a possible future direction for the company. “That’s not something that is uppermost for us. It’s not something we would do if it sacrificed quality or the sort of personal attention we provide our clients. It’s a goal we would both like to do but it’s something that’s still pretty far off for us,” Stewart said. “We like doing things step by step. Whether its hands on with our tool belts or hands on meeting customers and doing the bids and overseeing things. It is increasingly difficult to provide that sort of personal attention if you get too big. We both realize that we’re where we’re at in this town because of what we do – if we forget that and try to get too big too fast that might be a huge step backwards.” The perfect melding of two fully compatible companies, the joining of two like-minded business professionals, Copper Falls Custom Homes looks forward to a long history serving the community and region it calls home. “Prince George is that happy size for us, a place where we can do what we do and take a big step forward but without having to let go of the fundamentals of what got us to where we are. It’s just the perfect place for us and our company.” www.copperfalls.ca

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Federal Government Proposals Could Eliminate Incorporation Benefits: Tax Deferrals And Income Splitting SMALL BUSINESS CONTINUED FROM PAGE 1

them to support others in a taxefficient manner. This strategy is often used to help finance postsecondary education and to support aging parents. “T he proposed changes lay out specific criteria that greatly reduce the opportunity for this type of income splitting,” explains Mindy Wight, a taxation specialist with MNP based in Prince George. “Companies will only be able to pay what’s deemed to be a ‘reasonable’ amount to family members based on their contribution of labour or capital to the business. “Any dividends or capital gains realized by family members that do not meet the new criteria will

be subject to what is called the Tax on Split Income, and will be taxed at the highest marginal tax rate.”   Capital Gains Exemption The government is also proposing new limitations on the ability of other family members to claim the Lifetime Capital Gains Exemption (LCGE). This deduction currently allows business owners to shelter up to $835,716 of capital gains on the sale of qualified small business corporation shares from tax. Through tax planning, the exemptions of more than one family member can sometimes be used to shelter gains on the family business. This is now subject to change.   “If you are thinking of selling

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your business in the future, the new rules would restrict the number of capital gains exemptions you may be able to access – even if the individual owns shares,” Wight explains. “This is a big deal because it could make it much more costly to sell the business or carry out a family succession plan.”    Investment income inside a corporation Under Canada’s existing tax system, corporate business income is generally taxed at a lower rate than personal income. If a company’s earnings are beyond what is needed to support the business owner’s personal income or to re-invest in the business, it’s common to leave the excess earnings in the corporation and invest in passive investments such as bonds, shares or rental properties. This allows a business owner to defer the tax that would otherwise be paid if the excess earnings were withdrawn from the corporation and subject to the higher personal tax rates. “Under the current rules, passive income that is distributed to shareholders through dividends could be taxed up to approximately 50 per cent for business owners in the top personal income bracket,” explains Brian Posthumous, regional tax leader for MNP’s Thompson-Okanagan

“Any dividends or capital gains realized by family members that do not meet the new criteria will be subject to what is called the Tax on Split Income, and will be taxed at the highest marginal tax rate.” MINDY WIGHT

Mindy Wight


region, adding that the ability to defer taxation is one of the major benefits of a private corporation. “Under the proposed rules, you could pay up to 70 per cent tax on that income.”    Converting income into capital gains The proposed tax changes could also prove troublesome for many estates. When a person dies, the individual is deemed to dispose of all their assets at fair market value and their estate acquires those assets at the same value. In the case of a business owner who holds shares of a private corporation, this will often result in a capital gain. A typical estate could end up

paying tax on the capital gain, as well as on the dividend income paid out to his family members to liquidate the estate’s assets from within the corporation. As a result, the estate ends up paying double the tax on the private company shares, which significantly increases the tax liability to the estate. “Currently, there are tax strategies available that can help to avoid this type of punitive taxation,” Posthumous notes. “Even though the government is still in the consultation phase, there are a number of steps you can take to help minimize the impact if the changes move forward, and some of these need to happen by the end of 2017.”

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MEETINGS AND EVENTS Meetings Industry: A Multi Billion Dollar Sector Coast To Coast

British Columbia’s Meeting Places Come In A Variety of Styles, Sizes & Capabilities


oi ng to a meet i ng i s a common enough phrase, in business or in everyday life. But when you think about it, what actually constitutes a meeting can be as diverse and as unique as the venues selected to host them. What hasn’t gone unnoticed is the fact that staging meetings, from intimate personal gatherings such as wedding receptions, to full blown conferences and expansive international trade shows, has become big business in Canada and around the world. Collectively referred to as the Meetings Industry, the construction and operation of meeting places in Canada has become an increasingly important part of the nation’s economic mix. SEE MEETINGS INDUSTRY  |  PAGE 14

With nearly 53,000 square feet of functional space the Prince George Civic Centre is a favoured Northern BC destination





Statistics released by the Meetings Mean Business Coalition, an industry-wide group of meeting organizers, indicates that in 2016 the staging of business meetings in Canada was responsible for 1.5 percent of the country’s Gross Domestic Product (GDP). In addition the organization estimates that across the country more than 341,000 people are directly employed in some facet of this increasingly important sector. “A conference centre is definitely an eco-system. It’s everything from the folks who actually work in the centre, such as the kitchen staff and the A/V (audiovisual) guys, to those that directly supply the industry, from the local taxi company and the outside meeting planners who have organized the events in the first place,” explained Danielle Russell, the Executive Director of Convention Centres Canada (CCC). “People may not always realize it but there are a lot of jobs connected to the overall industry. Literally there are tens of thousands of people involved in the meetings industry from coast to coast and beyond. Often Canadian centres will also interact with international facilities in coordinating major events, so there is even a global component to the industry.” Convention Centres Canada

The Victoria Conference Centre features 73,000 square feet of meeting space, including 19 separate meeting rooms

The Vancouver Convention Centre is the province’s busiest, playing host to more than 500 events each year

serves as a national umbrella organization for 24 of the largest convention centres in the country, offering marketing services, lobbying on behalf of the member centres, providing networking opportunities for the operators and other services. CCC has five member centres in British Columbia – including the largest purpose built convention centres in the province. These include the Vancouver Convention Centre (the busiest in BC), the Victoria Convention Centre, the Penticton Trade & Convention Centre, the Prince George Civic Centre and the Vancouver Island Conference Centre in Nanaimo.

In the Interior of the province the Penticton Trade & Convention Centre is among the very best in BC. The largest convention centre in the Interior of British Columbia and the only purpose-built convention centre in the Okanagan, the Penticton Trade & Convention Centre features over 60,000 square feet of flexible meeting and exhibit space. Located in the heart of wine country and only about five minutes from the Penticton Regional Airport, this is the ideal location to combine business and leisure. T he complex offers 13,700 square feet of exhibition space, features a 3,300 seat theatre, has 1,200 parking stalls in an attached space and is conveniently located in proximity to hotel rooms. Major organizers of events, such as the Victoria Innovation, Advanced Technology and Entrepreneurship Council (VIATEC) is the source of many of the large scale events held in the Capital Region – taking place at different venues around the city. From training sessions to major awards nights, VIATEC is the force behind many of the top public happenings that occur in Victoria each year. Another major event held in the Greater Victoria area each year is the Rifflandia Music Festival, noted for bringing top entertainers and hordes of enthusiastic music lovers to the region. Again, thanks to the established infrastructure available in Victoria the organizers of this four day spectacular have a variety of options and venues to choose from. “B ei n g able to hos t m ajor events, especially ones that draw a national or even international audience, are an excellent way for a community to get the word out about what it has to offer. That alone can help to encourage development and investment,” Russell explained. “Another interrelated element of the industry is the individual convention bureaus and the local destination marketing groups – organizations created to help promote their communities. For these groups having facilities in

Of course meetings and events can be staged anywhere there is sufficient room, from full blown conference centres to available space in a church basement. The hospitality sector is another central part of the meetings industry, with most major hotels having ballrooms, designated meeting rooms and even full sized convention space in some cases. Often, especially in medium sized centres such as Prince George or Victoria, conference centres and hotels can work in concert, performing collaboratively to cohost large scale events that require more space than any single facility can provide.

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place are real assets when attempting to draw visitors to their region.” British Columbia is especially blessed, both by Nature and in having a solid conference space inventory in place to help attract events and revenues. The following are just some of the key conference / trade show destinations in the province. The premier meeting place in the provincial capital is the Victoria Conference Centre (VCC) a sprawling complex. Linked to the world famous Fairmont Empress Hotel, it features 73,000 square feet of magnificent meeting space, spread across no less than 19 separate multi-purpose meeting rooms. The VCC also includes a large exhibit hall if a companion trade show is part of an event and a 400 seat lecture theatre for formal training opportunities. Ample parking space is also available for all of attendees, thanks to a large two-tiered underground parking lot located directly beneath the centre. Across the street from the Conference Centre is Victoria’s historic Crystal Garden, which serves as a companion meeting venue for the VCC. Considered one of the most beautiful meeting places in Western Canada, the Crystal Garden boast more than 25,000 square feet of meeting space, enough legroom to host exhibits or functions for up to 1,100 people. Further north the Prince George Civic Centre is Northern BC’s leading meeting, convention and events facility. Serving groups in sizes ranging from 20 to 2,000 it is utilized primarily for conventions, meetings, banquets, sporting events, trade and consumer shows, weddings, symposiums, receptions and more. The facility offers incredible versatility and flexibility, making it an ideal venue for any sized event. The complex has nearly 53,000 square feet total functional space (48,000 square feet of which can be used as exhibition space), and is adjacent to a 650 room hotel for added convenience. L ocated i n Na na i mo the SEE MEETINGS INDUSTRY  |  PAGE 15




The Vancouver Island Convention Centre is the largest purpose built conference facility located north of Victoria


Vancouver Island Convention Centre (VICC) is the largest facility of its type on Vancouver Island, north of Victoria. With a lovely ocean side location overlooking the city’s inner harbour and featuring 38,000 square feet of flexible meeting space, the centrally located VICC is a desirable location for hosting major events in the Central Island region. The Centre features full wireless access, digital wayfinding, global broadcast capabilities, and will accommodate events for up to 1,300 people. The VICC has up to 35,000 square feet of total exhibition space, has a range of different sized meeting rooms available and is in close proximity to a 175 room

hotel – Nanaimo’s largest. British Columbia is equipped to host trade shows, workshops and conferences of every size. For key players in the meetings industry those resources, when combined with the revenue potentials that major events create, will see these facilities become even more important in the years to come. “No virtual workshop will ever take the place of a face to face meeting, or being able to handle the goods at a trade show. That’s one of the real ongoing strengths of this industry,” Russell explained. “Not everything can be done in a webinar, there’s still very much a place for building trust and understanding – which really can only happen when meeting face to face.” www.conventioncentrescanada.com

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he said. While the city itself was n o t d a m a ge d t h e s u rrounding area was, causing severe problems for everyone from cattle ranchers to logging operations. One well known victim of the fire was the Barkerville Historic Town and Park, a regional tourist destination that saw its gate receipts plummet due to the fires. While suffering no damage it is estimated the location lost more than half a million dollars in revenues this summer – money that will be difficult to recoup during the remainder of the year. “The fire was especially devastating for the area’s ranchers. Many cattle were either killed outright or scattered and have yet to be rounded up. When a rancher’s grasslands are burned

“It’s hard to say exactly, but about 10 per cent of those who were evacuated in July have not returned.” WALT COBB MAYOR, CITY OF WILLIAMS LAKE

away there are going to be problems feeding the animals you have, adding expense as hay will have to be trucked in to compensate,” Cobb explained. “That doesn’t even take into account how this will affect local mills and the forest industry in general. Wood they were counting on has been removed and

it will take a long time to replace. Even without further fires the city and the area are going to be feeling the effects of this summer for months, maybe years.” Even now, while under control, forest fires continue to burn in the Cariboo, a harsh reminder that all it takes is a gust of wind or a careless cigarette to turn forestland into an inferno. For Cobb there’s the satisfaction of knowing that if it comes, a tested plan is in place should the worst ever occur again. “Everyone had that image of Fort McMurray and its devastation in mind. We certainly dodged a bullet this time,” he said. “But despite that the fires hurt us, and will continue to hurt us for a long time. The fire danger may have passed, but now we have to try and return to normal and we’re still a long way from normal yet.” www.williamslake.ca

Cariboo Region Adds 400 Jobs in August •In August 2017, Prince George’s unemployment rate was 5.9 per cent, a decrease of 0.7 per cent when compa red to t he same month in 2016 when it was 6.6 per cent. The unemployment rate was higher than the provincial rate of 5.1 per cent but lower than the national rate of 6.2 per cent. •Prince George’s employment rate in August 2017 was 68.0 per cent, an increase from the same month last year when it was 66.5 per cent. The employment rate was higher than the national rate of 61.6 per cent and BC’s 62.2 per cent. •Total employment in the

Cariboo Economic Development region was 82,800 for August 2017. This represented a net increase of 400 jobs when compared to the previous month. Wood Product Manufacturing saw the highest increase, with the addition of 900 jobs. The highest decrease in jobs occurred in Accommodation and Food Services, with a decrease of 300 jobs. •45 ,9 9 4 p a s s e n g e r s moved through the Prince George International Airport in August 2017. This is an increase of 21.3 per cent over August 2016. •T h e C i t y o f P r i n c e George received 42 new business license

applications and 1 renewal application in August 2017. •45 ,9 9 4 p a s s e n g e r s moved through the Prince George International Airport in August 2017. This is an increase of 21.3 per cent over August 2016. •T h e C i t y o f P r i n c e George issued 44 building permits valued at $12.07 million in August 2017, including $11.6 million in residential permits and $.47 million in commercial permits; there were no industrial or institutional permits. This is a 109 per cent increase over August 2016 when 58 permits were issued at a value of $5.77 million.



Company Focuses on Providing Working Capital Liquid Capital West Coast Financing: A Financing Resource For Business


n a very real sense the fundamental strength of the Canadian economy is driven by the success of small to medium sized business. But for many business leaders, despite expertise in their chosen fields, the issue of finding working capital to keep their enterprise functioning smoothly can be elusive. T hat’s where the resou rces, knowledge and business sense of the Liquid Capital West Coast Financing Corp. comes into play. “Small businesses in general, are often finding themselves dealing with transactions or situations where they could do more business if only they had a little more leverage, that’s where we come in,” explained Stephen Ison, a Principal with Liquid Capital. A unique operation focused on assisting small and mediumsized business secure the funding it needs to operate, grow and to meet ongoing challenges, Ison and his life and business partner Rebekah Hutchison launched Liquid Capital West Coast Financing Corp. in February 2016. “One reason we decided to do this is that I used to lead western Canada for a brokerage firm, retiring in 2015. Rebekah and I kicked around some ideas about what we could then do, based on what we like to do, what we know how to do and on the resources

“We eventually knew this was the right thing for us as we love living in BC.” STEPHEN ISON PRINCIPAL, LIQUID CAPITAL WEST COAST FINANCING CORP.

Business and Life partners Stephen Ison & Rebekah Hutchison opened Liquid Capital in February 2016 that we have. We knew this was the right thing for us as we love living in this province and wanted to do what we can to help it prosper by bringing big business experience to the business communities around BC,” he said. T he fi rm’s busi ness model was designed from the outset

to handle the needs of small, medium and emerging middlemarket businesses, while delivering the resources, expertise and service capabilities of a much larger financial services company. This flexibility has allowed Liquid Capital to provide unmatched client service that

is uniquely local, reliable and scalable. “Many businesses have a lot going for them, but run into cash flow issues or grow too quickly for traditional financing. Sometimes businesses lack the resources to enable themselves to overcome those issues. Often the

missing piece is access to capital,” Hutchison explained. “What we bring is a different approach, by being asset-based. It means more leg work on our end but it enables our clients to obtain the financing they need.” For the future, while the pair currently focuses on all of Vancouver Island from their home office, the long term plan is to expand to include other strategically placed representatives and the possibility of opening of a satellite office in Northern BC. A business resource, a conduit to funding solutions for small business, Liquid Capital is in the business of supporting the province’s entrepreneurial spirit. “If you’re a small business with a need for financing, if you’re growing we would want to know about it – because if we can help we will,” Ison said. www.lcwestcoastfinancing. com

WE NEVER FAILED TO FAIL - IT SIX WAYS TO IMPROVE CUSTOMER SERVICE WAS THE EASIEST THING TO DO rewards that come with exceptional Take a moment and put yourself in



ou may recall this great quote. “We never failed to fail. It was easiest thing to do.” I’ve had a few people ask where did that come from and what’s it mean? It’s a good question and one I’m happy to expand on. If you are old enough to remember the band Crosby Stills and Nash, it is a line from their song Southern Cross. We all take different things from songs but this one spoke to me about the world of selling among other human endeavours. Sales is a high rejection business. Typically, we fail more than we win. That’s true unless you happen to be a superstar who has a close ratio over 50 per cent. The fact is it’s a career where you fail often. But it’s not the only career where you fail often. If you fail 70

per cent of the time in baseball (strike out) you get to the Hall of Fame. Failing in sales is normal and it’s easy to do. The tough thing is to lessen the losses and be able to handle the rejection. It’s tough to commit yourself to making a plan, sticking to the plan and being committed to your career and your goals even when you’re not up for it. The successful people have learned to do that. They have the support internally and externally to overcome their emotional risks and negative feelings (head trash) that turn into procrastination. At Sandler our training includes ways to be mentally and emotionally tough, to stay focused and disciplined and to learn from failure. It’s imperative if we are to succeed. John Glennon is the owner of Insight Sales Consulting Inc, an authorized Sandler Training Licensee. He can be reached at jglennon@sandler. com, toll free at 1-866-645-2047 or visit www.glennon.sandler.com. Copyright 2013 Sandler Training and Insight Sales Consulting Inc. All rights reserved.



ou know good customer service when you experience it. It’s hard to explain at times when it’s not so great, but it’s easy to recognize when a customer service agent has gone above and beyond to make sure you’re satisfied. At some point, every day, everyone is a customer. A good customer service experience is something that everyone can relate to – so what is it that makes for an exquisite customer service touchpoint? Because of word-of-mouth and social media, companies can’t afford to provide less than stellar customer service. Sandler Training teaches companies how to focus on the fundamentals of customer service due to its direct impact on the bottom line. Whether you’re in B2C or B2B sales, the following tips are tried and true and will help your company reap the

customer care. ▪ Ask questions upfront. From the very beginning of a customer relationship, it’s crucial to know exactly what’s expected. This allows for you to manage expectations and also gauge what your customer will consider a success. If you’ve heard Sandler mention the “upfront contract” you know it all starts at this step. ▪ Listen to your customer. When a customer speaks, you should be listening. This is when you’ll discover their pain and identify where you’ll really be able to make an impact and move the needle for their business. Additionally, sometimes a customer just needs an outside opinion to ‘hear them.’ This is when you’ll establish that trusting relationship salespeople long for. ▪ Communicate regularly. A good business practice is to always be ahead of your customer. They should never be wondering when they’ll be hearing from you. Make it your practice to establish regular communications. And if there’s a particular situation that needs tending to, make sure you’re on top of the need and communicating accordingly. Remember, you’re there to make their job easier and more efficient. ▪ Be sincere. This should go without saying, but your efforts and communications with your customers should be nothing short of sincere.

their shoes. If it’s important and pressing to them then make sure they know you understand their concerns and needs. Then, do your best to provide solutions to remedy the problem. ▪ Request feedback. A customer likes to be heard – and why shouldn’t they? They’re paying for a service and want to be handled to their liking. Insist that they rate you and give their feedback so that you can better service their needs. This is mutually beneficial as you’ll grow as a professional and they’ll likely continue to do business with you. ▪ Keep a long-term mindset. There’s no quick fix when it comes to customer service. Companies that thrive invest in long-term training that the tackles behaviors, attitudes and techniques that are essential to customer service. Customer service has often been called the “frontline” of an organization. When executed properly, a happy customer will share their positive experience which will ultimately lead to referrals and positive word-ofmouth marketing. What are some of your customer service best practices? Lucy Glennon specializes in customer service training and recruitment and hiring. She can be reached at 866645-2047 or lucyg@hireguru.com. www.hireguru.ca.





ILLIAMS LAKE – Originally envisioned as a separate division of a local building supplies distribution firm, Broadway Drywall & Insulation Limited has grown over the years to become one of the Cariboo’s largest suppliers of drywall, insulation, steel stud, ceiling tile and other items for wall and ceilings. Today the company, as an independent venture, routinely provides a wide range of finishing and insulation products for everyone from home owners to contractors to building supply stores. “The company was established in 2010 and was a spin-off of another company that we own, Wyatt Marketing Inc. (W MI) wh ich is a wholesa le bu i lding materials supplier serving clients across North America,” explained Tyson Renwick, the President of Broadway Drywall & Insulation. By maximizing the tremendous purchasing power of WMI, the fledgling Broadway Drywall had easy access to a vast catalog of related finishing products. Utilizing that resource the company was initially created to sell drywall materials directly to building contractors, walk-in clients and even retail outlets. Today, in addition to being a wholesale provider of drywall materials, Broadway Drywall & Insulation is also actively functioning as a drywall, steel stud and acoustical ceiling tile installer, capitalizing on its knowledge of these products and of the region. “We originally started out as strictly a GSD (Gypsum Specialty Dealer), which is the sales side of the operation. We continued in that capacity for about a year and a half,” Renwick said. “The Williams Lake market isn’t huge so it’s not unusual for

The innovative Blow-In-Blanket insulation system has become a major part of the company’s workload

“The discovery of this unique product line is what led us into the installation side of our business.” TYSON RENWICK PRESIDENT, BROADWAY DRYWALL & INSULATION

KPMG congratulates Broadway Drywall & Insulation on their continued success. kpmg.ca

The loose composition of the Blow-In-Blanket system allows the product to be blown into tight locations

Proud to support Broadway Drywall Congratulations on all the success and thanks for your loyal support over the years. Dryco Building Supplies Inc. 5955 205A Street Langley, BC V3A 8C4 www.dryco.ca

1-877-634-7378 www.certainteed.com

a company to have more than one specialty, to wear more than one hat if you like. That’s why we expanded our operation to include installation services.” When Broadway Drywall first opened it supplied a number of local retail building supply stores, such as Rona, Home Hardware, Windsor Plywood and others – delivering truckload quantities of its wide range of gypsum materials. Gradually, as part of the firm’s evolution, it began offering direct sales to homeowners, do it yourselfers and of course local building contractors out of its main 1060 Murray Drive location. “About a year and half after we opened we came across an



The experienced sales and installation team at Broadway Drywall & Insulation is its greatest asset innovative insulation system called BIBS® – or Blow-In-Blanket – which really piqued our interest. So we went out and got certified as sellers and installers of this unique insulation system,” Renwick explained. BIBS® is a state-of-the-art insulation system that utilizes

specially manufactured fiberglass blowing wools that can be installed (blown) into walls, floors, attics, or ceilings. The fiberglass material is placed behind a proprietary fabric as part of the installation process. This innovative system essentially forms a seamless blanket

of insulation that will completely fill around pipes, electric wiring and other objects located within the cavity to maximize thermal efficiency and enhance performance of the building’s envelope. By any estimate the BIBS® system provides its users with the highest attainable R-values available on the market today. “It is a fiberglass insulation system but entirely different than the batt system people might imagine when they think of fiberglass insulation. This product is a loose fill that is blown into the wall cavity with a pneumatic blower. Essentially you throw the insulation into a hopper, it chops it up, moves it through an airlock and it then comes out a hose and you blow it into the wall behind a netting or fabric that gets stapled to the wall,” he said.

Congrats to Tyson and the crew from Broadway Drywall

Originally a sales only outlet, Broadway Drywall & Insulation is now a major finishing installation firm

Eddie Green, General Manager 250-562-7145 1975 Robertson Road, Prince George, BC www.kenroc.com

“The air is capable of passing through the fabric but the material itself remains within the wall cavity. The discovery of this unique product line is what led us into the installation side of our business. We got certified, went out and pounded the pavement looking for customers, brought awareness of the product to the community and it’s gone from there.” The installation side of Broadway Drywall’s business expanded gradually. Certified in 2011 the operat ion bega n w it h a few renovation projects, followed by a complete house until the one house became hundreds. “In approximately 2014 we began taking on larger commercial projects and today we have a pretty good book of completed commercial projects – including the final phase of the Cariboo

Memorial Complex, the Williams Lake swimming pool – which has been a very substantial job for us,” he explained. For the future Broadway Drywall & Insulation anticipates expanding on both key elements of its business; the sale of gypsum and other products to everyone from retail stores to homeowners, while building on its traditional drywall, BIBS® installation, steel stud and acoustical ceilings install services, out of both its Williams Lake and its newest branch in Prince George. “There’s always the potential of having another office, but it’s not on the radar right now. We’re a younger company so we’re always looking to expand, so I wouldn’t rule anything out,” Renwick said. www.bdd2010.com

Proud to support Broadway Drywall & Insulation 506.858.1319 | www.CabotGypsum.com Marcel Girouard


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PUBLISHER | Lise MacDonald EDITOR | John MacDonald SALES | joanne@businessexaminer.ca, josh@businessexaminer.ca WRITERS | Beth Hendry-Yim, David Holmes, Kristin van Vloten




ith the slimmest of possible margins in the legislature, one would think the NDP and their Green sidekicks would tiptoe carefully in their first steps in government. Guess again. With a resounding thump, the NDP is back, sending tremors throughout the province, moving quickly to implement their anti-business, ideologically based concepts which aim to crush the entrepreneurial spirit. It’s the latest version of Shock and Awe. It’s like the NDP can’t help itself. The first time they became government, in 1972, Premier Dave Barrett was like a bull in a china shop, acting like the oneterm government it would be by introducing legislation and programs that to this day, remain headaches. The Agricultural

Land Reserve was a document more congruent with the NDP’s hidden manifesto, that suggests individuals should not have the right to own property. While the ALR has been effective in some areas by preserving precious farm land, it has often gone far over the line, making un-plantable and un-harvestable land undevelopable – even though the land itself is proven to be good for only development. ICBC was a Barrett government creation, and the NDP is flagging a BC Liberal-commissioned report citing vast funding inadequacies in the insurance corporation that could see rates jacked as high as 30 per cent. While the pronouncements are politically charged – as most governments slag their predecessors with such reports – the NDP is hardly the party that has proven itself capable of balancing any set of books. The best solution to ICBC is to open the market to private insurers, where competition would prove to be the great leveler of rates. But don’t count on the NDP giving any such opportunity to the private sector. That doesn’t fit their ideology. The next time around, in 1991, former Vancouver Mayor Mike Harcourt, a Socialist in a suit, looked more tame and seemed

content to take his time implementing NDP doctrine and dogma. He didn’t enrage the business community and, in fact, his more balanced approach gave the NDP a real shot at a successive term in office, although it wasn’t fast enough for the “Ides of March” backbenchers who pushed Harcourt out after the Bingogate charity-skimming scam orchestrated by Nanaimo NDP MLA Dave Stupich. In 1996, Glen Clark asked for some “wriggle room” prior to his defeat of BC Liberal leader Gordon Campbell, then introdu c e d f u d g-it b u d ge t s a nd doomed-from-the-start aluminum catamaran ferries before he was finally ousted by a deckbuilding scandal. By then, however, he enraged the BC business community to the point the BC Liberals swept to power with a 77-2 seat majority. The NDP’s extreme agenda drove the NDP to near annihilation in 2000. So what has the NDP learned from its own history? Obviously nothing. Petronas’ cancellation of their multi-billion dollar investment in Liquid Natural Gas meant they walked away from the $9 billion they’ve already spent in BC Why? They realized with the inflammatory anti-resource rhetoric of

the GreeNDP and the campaign promises of extra taxation that this project was not going to be possible under this jurisdiction. The GreeNDP then promises to fight with all their might the federally approved Kinder Morgan Pipeline, threatening jobs. They may yet cancel the Site C dam project, throwing 2,200 direct employees out of work. Steps towards a $15 minimum wage were announced recently, yet another massive move in the first few weeks of the government. It’s a blatant vote-pandering move, which always results in: Businesses trying to raise prices to pay for increased payroll. If the market can’t sustain that, they cut service and/or staff to keep costs at bay. Or, as McDonald’s is doing, companies introduce automation that will eliminate entry level, non-skilled jobs. And the employees who get the minimum wage raise? They will only enjoy that for a limited time, because the price of everything else rises to match those increased costs. If the NDP really was sincere about helping minimum wage earners, there’s a simple solution, but it takes more time: Training. That will enable people to make more money as they can fill skilled positions that pay more.

NDP ideology seems to reject the basic law of economics: Supply and demand. Maybe NDPers believe that by killing well-paying resource-based jobs they’ll decrease the ability for average citizens to have wealth to provide demand, thus making it unnecessary to create more supply, aka development. The Green Party would celebrate that. The NDP’s plan for affordable housing hasn’t been launched or even adequately explained, but perhaps it’s simply causing the housing market to cool due to a lack of demand, driving the price of homes down and making them more affordable. Let’s hope not. It’s a mystery that the NDP has seen the same scenario repeat itself, now the third time in BC alone, but still refuses to learn or accept the realities of democratic society. They’re stuck in an ideological time-warp, and the worst thing about it? They believe they’re right, and refuse to learn from history. Punishing entrepreneurs and business owners only causes them to pull back and stop moving forward with job-creating projects and companies. And without a thriving private sector, there isn’t money for social programs – or jobs for those who need them most.




inister of Finance Bill Morneau has released 27 pages of proposed legislation and 47 pages of explanatory notes to implement the proposals on top of the 63-page consultation “paper” to explain the proposals in detail. I am not sure what happened to “simplifying our tax code”. One of the three areas that “Finance“ wishes to address is “income sprinkling”, where income is spread between family members to achieve a lower overall tax rate than if it was paid to just one individual. One of the most common circumstances where this occurs is where a Family Trust becomes a shareholder in the corporation. The corporation pays dividends to

the Family Trust and this income is then allocated out to family members. Many years ago, a Tax on Split Income (TOSI), or “kiddie tax” was imposed on dividends paid to children under the age of 18 which essentially taxed these dividends at the highest tax rate – which meant that it made no sense to do so. The new proposals intend to extend the TOSI rules to all Trust beneficiaries over the ages of 18 and more broadly to any Canadian resident adult individual who receives split income, when the amount in question is unreasonable under the circumstances. These new rules will be especially punitive for split income recipients between the ages of 18 and 24, as not only will they result in paying the highest rate of tax on the income, they have also introduced the concept of paying tax on the “income of the income”. For example, the highest rate of tax on a dividend out of small business in BC is approximately 41%. So, if your corporation paid a $1,000 dividend to your 20-yearold daughter, they would pay the 40% in tax but they could invest

the remaining $600. The Liberal proposals would see that income from the $600 would also be taxed at the highest rate, despite the fact the 20-year-old could otherwise not be taxable or be in a lower tax bracket. If your eyes are beginning to glaze over right now, you have a lot of company, and the costs of tracking the income are going to be mind-boggling. The proposals have said that these provisions will not apply if the child’s contributions to the business are “reasonable” based upon both their labour and capital contributed to the business. A 20-year-old daughter is highly unlikely to have had any capital to invest, so from a practical point of view, we are talking about labour. “ L ab ou r” i s a n e x t remely subjective test in determining whether your daughter’s dividend is “reasonable” compared to all her labour. That labour might have included her coming into the family store at the age of 13 to sweep floors, operating the cash register at 16, doing clerical work at 18 and managing the store at 21. Can you imagine the discussion that you are going to have with a CRA auditor 10 years after the fact

to determine if the dividend was reasonable? The Liberals have also proposed that in general terms you will no longer be able to allocate a portion of a capital gain on the sale of the corporation’s shares that will be eligible for the lifetime capital gains exemption for small business to your under 18 “minor” children. The actual rules are much more complicated and anyone thinking of selling their business will have to contact their CPA to discuss the implications. One of the principal purposes of a Family Trust is to permit the orderly transfer of an individual’s estate. When most think of the traditional financial estate, they will often think of cash, stocks and bonds in RRSP’s and RRIF’s and cash accounts as well as perhaps, the family residence. When the surviving spouse dies, the house is sold, taxes are paid and the remaining cash is split generally between the children. For individuals with a small business corporation, their estate will often look quite different than the traditional model, in that the primary asset in the estate is the family business. The family trust

assists in the transition of a family business from one generation to the next without forcing a family to sell its business to pay the taxes for the deal, that are now deemed dispositions of all assets on the death of the surviving spouse. If there is no one in the family capable or willing to operate the family business, then the principals can cause the family trust to sell the company’s shares and reap the capital gains exemption reward promised by the government back in the mid 1980s. This will no longer be possible. The result that we will lose many family businesses that have become the backbone of both our economy and our culture because a taxable sale will be necessary – and forced – in order to pay the taxes. As small to medium businesses employ most of the private sector workforce, it will not be just the owners of small business that will suffer from these tax proposals.

Doug Johnston is a Chartered Professional Accountant and founder of Johnston Johnston & Associates Ltd. in Nanaimo.

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Sante Fe. Campbell crafts Tahltan carvings and entered a paddle with an eagle design into the show, which takes place at the Santa Fe Indian Market. The market showcases about 900 artists from First Nations groups across North America.

The Tillicum Twin Theatres, owned and operated by Bill and Norma Young, celebrate 50 years in the community. Located at 4720 Lakelse Avenue, the theatres featured a $2 matinee and a Thornhill Fire Department BBQ with all ticket sales and food donations proceeds going to the Terrace Food Bank. Northwest Community College has been named among 13 postsecondary institutions to receive funding for trades training from the provincial government. The college is receiving $65,000 for up to 16 training seats in the 201718 year, which will be allocated primarily to seats in the Carpentry Foundations course in Kitkatla. Other recipients of the provincial funding included: BC Institute of Technology, Camosun College, College of New Caledonia, College of the Rockies, Kwantlen Polytechnic University, Nicola Valley Institute of Technology, North Island College, Okanagan College, Thompson Rivers University, University of the Fraser Valley, Vancouver Community College and Vancouver Island University. NWCC has also recruited 45 international students this year, with 42 attending the Terrace campus and 3 going to the Prince Rupert campus. The college is also expecting 20 students to arrive from Mexico for a one-month English as a Second Language (ESL) program. The NWCC has recently expanded their international education program and reached their goal this year of recruiting 40 new students by this September. Sight and Sound music store, at


With the City’s landfill approaching capacity, Council has award the Landfill Electrical and Earth Work Project contract to Coast Industrial Construction.

4720 Keith Avenue, has renovated their store and is open for business seven days per week. The business has also started to rent cellos to customers. Chef Abhi’s Classic Indian Cuisine is a brand new restaurant open on 4055 Motz Road in Thornhill, in the Skeena Landing. The location is open Tuesday – Saturday for lunch and dinner. A new MRI machine in Terrace is now up and running at Mills Memorial Hospital. Northern Health purchased new MRI machines for Fort St. John, Terrace, and Prince George. Two local teenagers, Caiden Owens, age 13, and Austin Owens, age 16, have acquired and now operate the Terrace Chill Shop. The boys took over the ice cream and candy shop last fall, a Ventured encouraged by their entrepreneur mother, Jennifer Maillet, who owns Willow Creek Childcare and Willow Creek Nursing. The results from May’s business walk has revealed 40 per cent of businesses are growing, 40 per cent shrinking and 20 per cent

holding steady, 38 per cent of businesses said retaining qualified staff was a challenge; that was up 16 per cent. Compared to last year, fewer businesses reported holding steady and more were shrinking. The majority of businesses are expecting to grow or stay steady. The walk was conducted with 50 randomly selected businesses asking six standard questions.

Don Krusel, President and CEO of the Prince Rupert Port Authority, announced his retirement after 25 years. Krusel joined the port in 1987 as their CFO and then served as President and CEO from 1992 onwards. Current CFO, Joe Rektor, will be stepping into his role while the port searches for his replacement.

David and Melissa Wood have acquired the Prince Rupert McDonald’s franchise from former owners, Shauna and Richard LeBlanc, who ran the business for the past 10 years.

Dean Franzmann celebrates 30 years of service at MacCarthy GM.

Prince Rupert The Fairview Terminal, owned by DP World, held the official grand opening of its Phase 2 North expansion on August 29th, making it Canada’s third largest container terminal. The project expanded Fairview’s throughput capacity from 850,000 annually to 1.35 TEUs annually. Ray-Mont Grain Terminal celebrated the opening of the new grain handling facility on Ridley Island. It is currently the only train stuffing facility on the west coast of Canada.

Wolverine Terminals has confirmed plans to construct and operate a marine fueling station called Prince Rupert Marine Fuels to the south of the Westview Wood Pellet Terminal, in the Port of Prince Rupert. The facility is expected to create 13-14 full time jobs in the Prince Rupert area, and is planned to be fully operational by the middle of 2019, pending regulatory approvals from the port and other federal agencies.

Don Krusel, former President and CEO of the Prince Rupert Port Authority Prince Rupert’s Kal Tire location at 943 Chamberlin Avenue celebrates its 10th year in business this year. Local artist, Dale Campbell, took top prize at an Indigenous art show in

CONDITIONS CHANGE. SO SHOULD YOUR SPEED. The safety of your drivers is your responsibility. Help keep them safe in winter conditions by using the free toolkit at ShiftIntoWinter.ca.

ShiftIntoWinter.ca #ShiftIntoWinter DriveBC.ca

AltaGas has announced a significant sales agreement with Japanese propane company, Astomos Energy Corporation. On August 1st, Astomos signed a commitment to purchase 50 per cent of liquefied petroleum gas each year from Ridley Island’s export terminal. The agreement terms will take effect in the first quarter of 2019. The value is anticipated to grow to $500 million annually, which would boost Canada’s exports to Japan by up to seven per cent. SEE MOVERS & SHAKERS  |  PAGE 22


Upgrades at the Jim Ciccone Civic Centre have been completed.

Williams Lake Safeway’s Canada Screams for Ice Cream June fundraising campaign was able to donate $2,147.18 to Big Brothers Big Sisters of Williams Lake. On June 24th, Safeway, Sobeys, and IGA locations across Canada invited customers to donate $2 to receive an ice cream bar. Proceeds from the fundraiser went towards the charity of each store’s choice. A list of nominees has been released for the 2017 Williams Lake & District Chamber of Commerce Business Excellence Awards, as nominations closed August 31st. This year’s nominees include: Greatest Improvement Award, sponsored by PMT Chartered Professional Accountants LLP – Walk-Rite Shoes, United Concrete, South Broadway Liquor Store, Save-On Foods, Home Hardware Building Centre, Four Winds Driving School, and Exposed Expressions Tattoo Studio; Home Based Business Award, sponsored by the Business Development Bank of Canada – Top Gear Automotive, Slow Train Organic Farm, Puddle Produce – Brianna Van de Wijngaard, Paper Airplane, Lil’ Bear Stitches – Michelle Edge, and Creatively Courtney; Youth in Business Person Award, sponsored by RBC Royal Bank – Ashley McNeely, Sheilah Olson, Mike Borgfjord, Chavez Erlandson, and Andrew Sandberg; Hugo Stahl Memorial Award, sponsored by the City of Williams Lake – The Gertzen Family, Tammy Tugnum, Sunny Dyck, LeRae Haynes, Jazmyn Douillard, and Angela Sommer; Newsmaker Award, sponsored by Williams Lake Tribune – The Realm of Toys & The Nerd Room, Margetts Meat Market, Kayla Moleschi, Conley Pinette, and Brock Hoyer; Tourism Excellence Award, sponsored by the Cariboo Chilcotin Coast Tourism Association – Tourism Discovery Centre, Guide to Williams Lake, Tribune, and Atnarko Lodge; NotFor-Profit Award, sponsored by TD Bank – Invasive Species Council of British Columbia, Caribruisers Junior Roller Derby, Cariboo Chilcotin Child Development Centre, Canadian Mental Health Association Cariboo Chilcotin Branch, and Big Brothers and Big Sisters of Williams Lake; and the Service Excellence Award, sponsored by Williams Lake & District Credit Union – Animal Care Hospital of Williams Lake, Williams Lake Optometry, Trattoria Pasta Shoppe, The Yellow Umbrella/ Thyme for Tea, The Realm of Toys & The Nerd Room, The Open Book, Speedy Glass Williams Lake, South Broadway Liquor Store, Save-OnFoods, Red Tomato Pies Ltd., OK

MOVERS & SHAKERS Tire & Auto Service, Margetts Meat Market, Lenscutters, Jim World, DQ Grill & Chill, Chemo RV Sales and Service Ltd., Chaps Fix It Auto, Cariboo Chilcotin Funeral Services, Brides & Belles, Boston Pizza, and Big O Tires. All nominees in each category are eligible for the Business of the Year Award, and winners will be announced at the awards banquet at Elks Hall on Saturday, October 14th. The Station House Gallery and Gift Shop has reopened on August 28th after their summer exhibition was cut short by wildfire evacuations. The Gallery is featuring a display by Koreen Kidd entitled: Expectations of Character: Dorothy, Alice, and Anne, will continue to feature her works throughout the month of September. Janda Group Holdings, owner of the Boitanio Mall in Williams Lake, has proposed a plan to convert part of the second floor of the property into a community care and mixed residential facility, also including plans for a drive-thru restaurant in a corner of the parking lot. The project proposal zoning amendment and bylaw applications were presented together with developer ICE Development Ltd., at a city council meeting and will progress through the subsequent approvals processes.

Prince George The Prince George Chamber of Commerce announced their finalists’ list for this year’s Business Excellence Awards at a luncheon on September 12th. This year’s list included the top four finalists in each of the eleven awards categories, featuring: 6ixSigma Productions Ltd., EDI Environmental Dynamics Inc., Play Grounds Café, and Wolftek Industries Inc for Business of the Year; Kyle Bachman – Northumberland Chrysler Dodge Jeep RAM, Norm Coyne – UNLTD Media & Events, Peter Sia – Northland Nissan, and Tim Bennett – Big Brothers Big Sisters of Prince George for Business Person of the Year; Business2Mobile Communications Inc, Innovation Central Society, MP Makeup Artistry, and Prince George Diaper Service for Innovator of the Year; Eoin Foley – Betulla Burning & Nancy O’s, Jason Hamborg – 6ixSigma Productions Ltd., Jeni Arnott – Play Grounds Café, and Toni Schell – Serengeti Northern BC for Entrepreneur of the Year; Canadian Tire, EDI Environmental Dynamics Inc, Hub City Volkswagen, and Mr. Mikes Steakhouse Casual for Outstanding Corporate Culture; 6ix Sigma Productions Ltd., Northern BC Wine Festival, Northern FanCon, and Prince George Folkfest Society for Tourism and Hospitality; Frozen Paddle, MP Makeup Artistry, Plateau Clothing, and Serengeti Northern

BC for Micro Business of the Year; Karahi King, MP Makeup Artistry, Northland Nissan, and Serengeti Northern BC for Service Excellence; Costumes For a Cause, Hub City Volkswagen, Northland Auto Group, and Prince George Public Library for Community Impact Award; P.S. Pianos, Play Grounds Café, Prince George Diaper Service, and Shine Salon for Environmental Awareness; and Chuck Chin, The Little Dillers, Donna Flood, and Costumes For a Cause for the Hell Yea Prince George Ambassador Award. Winners will be announced at the awards ceremony on October 21st at the Prince George Playhouse. Pacific Western Brewing celebrates their 60th anniversary in business this year, and has announced their “Cariboo Cares” campaign, which donates $0.25 from every sixpack sold this month to Summit Reforestation. Summit Reforestation will commence its tree planting project next spring. UNBC researcher, Dr. Sarah de Leeuw, a Northern Medical Program and Geography Program Associate Professor, has been named among 70 researchers in Canada to be inducted into the Royal Society of Canada’s (RSC) College of New Scholars, Artists and Scientists. Dr. de Leeuw is the third UNBC researcher to achieve the appointment, and will be officially inducted at the RSC’s 2017 Celebration of Excellence on November 24th. Construction is now complete for the new Sonar Comedy & Nightclub, a new venture owned by Jason Luke. The club is located off of 3rd and Victoria, and features weekly comedy shows, two dance floors, and a dress code.


in business serving the community. After undergoing a change in name, gaining new management, new staff, and a new menu, G.D.I. Bistro is open for business at 11705 8th Street, inside the George Dawson Inn, serving food with an international flair.

Adam Langenmaier The City of Dawson Creek has announced the appointment of their new Chief Financial Officer (CFO), Adam Langenmaier. Langenmaier, the former CFO for the Village of Pouce Coupe, achieved his Chartered Accountant designation with Sander Rose Bone Grindle accounting firm. He began his duties in Dawson Creek on September 5th. Saturday, September 16th marked the grand opening of Bannister Ford Dawson Creek, at their 1609 Alaska Avenue location. Grand opening celebrations featured a BBQ by donation with proceeds going to the Dogwood Valley Youth Camp, and a visit from Mayor Dale Bumstead. The dealership is owned and managed by Wayne McIntyre. Farm Credit Canada (FCC) contributed $100,000 to school meal programs across the country to kick off their annual Drive Away Hunger campaign. McLeod School, outside of Dawson Creek, received a $1,000 donation from the campaign, which will go towards breakfasts, lunches and snacks for their students. The FCC will be accepting food and monetary donations until October 13th. Littles Boutique, owned by Natasha Lacourse, has recently opened up shop in downtown Dawson Creek. The boutique offers baby and children’s clothing and accessories. The Fredrickson Farm, owned and operated by Dale Frederickson, celebrates 100 years of ranching this year. As a result, the BC Government has presented them with a Century Farm Award for their long-term contributions to provincial agriculture and their surrounding community.

Dr. Dan Ryan, UNBC Dr. Dan Ryan has been officially named as the Vice President, Academic, at UNBC, a position he has held since September of 2015 on an interim basis. Dr. Ryan will be responsible for leading in planning and setting priorities for the institution.

Dawson Creek

DCMMA and Jiu Jitsu, a business venture owned by Jessica Holland, is now open in their new location below Spike’s Pub on 10th Street. The facility offers training in mixed martial arts (MMA), Brazilian Jiu Jitsu, kickboxing, and they are featuring more boxing as they prepare to affiliate with the BC Boxing Association. Juice Five O is a brand new, fully licensed Vietnamese Noodle Bar restaurant and bar, located inside the KPAC at 10401 10th Street. Cut Thumb Glass, located at 1004 100 Avenue, celebrates its 25th year


Local BC singer/songwriter, Roy Forbes – formerly known as “Bim”, was inducted into the BC Entertainment Hall of Fame after a career of nearly 50 years. Forbes continues to perform and create music, even after losing his eyesight in an accident, and recently returned to perform in the 40th Anniversary Edition of the Vancouver Folk Music Festival. A new South Peace business directory has launched with the aim of connecting local businesses with the oil and gas industry. The directory was created by the South Peace Economic Development Commission in response to Dawson Creek Mayor Dale Bumstead receiving a request from energy industry producers. Those interested in registering their businesses can do so at: www. certvine.com/register.

Fort St. John Uniglobe Travel Fort St. John has recently gained membership to the Fort St. John Chamber of Commerce. Other new business members include: Pizza Hut, The Canadian Brewhouse and Grill, Atha North Therapy, Aqua North Water Systems Ltd., and the North Peace Family SuperPark Society. This year marks Fort St. John’s 75th year on the Alaska Highway. UNBC is set to offer a Masters Certificate in Project Management in Fort St. John from October 27 – May 25th 2018. The program runs over eight months and is delivered over 20 days, and offers top quality training with advanced and creative project management strategies. The course registration deadline is October 17th, 2017. As of September 1st, CN Rail has reopened a spur line to and from Tumbler Ridge. The reopening signals a step forward for the coal mines in Tumbler Ridge, since the former BC Rail line was decommissioned due to a breach SEE MOVERS & SHAKERS  |  PAGE 23

of environmental certificate by Conuma Coal in 2014. Preliminary work has begun around the old Fort Hotel site after being destroyed by fire in 2009. The city is looking for a developer that will work with their vision for the property.

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The City of Fort St. John is requesting quotes for the demolition and removal of the old Condill Hotel. The City purchased the 75-yearold property from Elaine and Leo Budnick and took possession on September 15th.


The new West Fraser Centre facility held its official opening on September 16th, with a concert, tailgate party, arena tours, inaugural hockey game, and opening ceremonies. The facility features an NHL-size ice surface, meeting rooms, a concession, and seating for 1,300. The College of New Caledonia in Quesnel now offers an interactive 360-degree tour of its campus facilities. The virtual reality tour goes through the building where viewers can pan around to gain a full view of the campus, and can be accessed at www.cnc.bc.ca/ quesnel-campus. Fortis BC has announced a plan for billing relief for those impacted by

the wildfires in the form of providing a credit for charges accumulated during evacuation orders. The BC Utilities Commission has approved the plan and eligible customers will automatically receive the credit on an upcoming bill. A new aboriginal centre in the College of New Caledonia campus has settled on a name: “Koo hoonzo ‘et hots’ dul’ eh” which translates to “a beautiful place where learning happens.” The centre provides a safe space for indigenous students, and an opportunity to develop relationships, learn, share, and support one another.

Smithers BC Liquor Store customers in the Bulkley Valley and Lakes raised over $3,600 for the provincial wildfire crisis, going to the Red Cross BC Fire appeal. The funding broke down to $2,448 for Smithers, $521 for Burns Lake, $434 for Houston, and $214 in Hazelton. Collectively, BC Liquor Stores across the program raised a record donation of $417,675 to help those who were forced to evacuate and their immediate needs.

Construction has commenced for the Smithers Airport modernization project, with anticipated completion for 2019. Plans feature expansion and modernization of the terminal building, and three local contractors are involved in the process. Vector Projects Group, a Kelowna-based contractor, was awarded the $7 million construction contract and is working with Aqua North Plumbing as the main mechanical contractor, and Francos Painting & Drywall. This year’s annual Smithers Celebrity Golf Tournament, hosted by the BV Health Care and Hospital Foundation raised another $90,000 for a CT scanner at the Bulkley Valley District Hospital. The $2 million machine is expected to be purchased sometime in 2018. The provincial government has made a $1,500 emergency grant accessible to eligible small businesses, not-for-profit organizations, and First Nations who base their livelihood on cultural practices, that have been impacted by an evacuation order or alert. The grant money is coming out of the $100 million provided to the Red Cross at the beginning of the summer.









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