ICMIND EMBA ANSWER SHEETS - What were the attributes responsible for the successful implementation o by marketing answersheets

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ICMIND EMBA ANSWER SHEETS - What were the attributes responsible for the successful implementation o

Published on Feb 25, 2020

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For answersheets contact info.answersheets@gmail.com +91 95030-94040 Total Quality Management CASE 01: TPM AT MRC BEARINGS CASE 02: Customer Relationship Management at Bharti CASE 03: Hotel Valuation Services ( HVS ) CASE 04: IMPLEMENTING QUALITY MANAGEMENT SYSTEM AT HYUNDAI MOTORS CASE 05: Supplier Quality Audit at Tata Motors CASE 01: TPM AT MRC BEARINGS MRC Bearing, the largest producer of aero-engine bearings in the world, is located in Falconer, New York. The company is the primary aerospace bearings supplier to General Electric, Pratt—Whitney and Rolls Royce, as well as to the world’s leading military and helicopter programmes Problem Identification. In 1996, the company realized that it was behind on orders. Their customers were aggressive in their demands for cost reductions and shorter lead times. The majority of their maintenance hours were dedicated to emergency work orders. The company decided to implement a TPM programme in order to achieve a turnaround. After the implementation of

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