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In Roads

June 20, 2014

Inside information for the employees of Mercy Medical Center

Open Forum Town Hall Meetings Everyone who attends a town hall meeting will receive a Hello humankindess t-shirt! If you were unable to attend the Open Forum with Lloyd Dean on May 1st, schedule with your manager to attend one of the following town hall meetings:

June 25th 8:00 - 9:00 AM (Class C/D) 10:00 - 11:00 AM MERCY OUTPATIENT CENTER

Multi-purpose room basement

June 26th (Class C/D) 7:30 - 8:30 AM 10:00 - 11:00 AM 3:30 - 4:30 PM 7:00 - 8:00 PM

June 27th (Class C/D) 8:00 - 9:00 AM The president of our service area, Jon VanBoening, will be co-hosting two of the town halls on June 26th (10:00 and 3:30)! *** Employees who have already attended the Open Forum in Bakersfield are not invited to these town halls.

Dr. Streeter earns top healthcare management credential Dr. Robert Streeter recently became a Fellow of the American College of Healthcare Executives (ACHE), the nation’s leading professional society for healthcare leaders. “The healthcare management field plays a vital role in providing highquality care to the people in our communities, which makes having a standard of excellence promoted by a professional organization critically important,” says Deborah J. Bowen, FACHE, CAE, president and chief executive officer of ACHE. “By becoming an ACHE Fellow and earning the distinction of board certification from ACHE, healthcare leaders demonstrate a commitment to excellence in serving their patients and the community.” Fellow status represents achievement of the highest standard of professional development. In fact, only 9,100 healthcare executives hold this distinction. To obtain Fellow status, candidates must fulfill multiple requirements, including passing a comprehensive examination, meeting academic and experiential criteria, earning continuing education credits and demonstrating professional/ community involvement. Fellows are also committed to ongoing professional development and undergo recertification every three years. Dr. Streeter is privileged to use the FACHE® credential, which signifies board certification in healthcare management and ACHE Fellow status.

“Never look down on anybody unless you’re helping him up.” - Jesse Jackson

Dignity Health’s New Rise & Smile App

If everyone woke up with the sound of a human’s voice, would the world be a kinder place? Dignity Health’s Rise&Smile App lets you wake up to kindness from people around the world, as well as record your own 5-10 second video to share back out. Click on the image above to see more!

Living Spirituality by Sister Lucille Carreau, DHS Spiritual Services Supervisor


Written on a tombstone: “Here lies a person who exited the world without knowing why he entered it.” Would you want this on your tombstone? What would you want to be remembered for? Hopefully, it would be for a merciful, gracious, grateful heart.


Today, be attentive to the people from whom you receive gratitude, graciousness and mercy. Then pass it on.

Patient Safety First…A California Partnership for Health A statewide partnership with Anthem Blue Cross, National Health Foundation, and the Regional Hospital Associations; Patient Safety First…A California Partnership for Health, was recently awarded the esteemed John M. Eisenberg Patient Safety & Quality Award for work in reducing early elective deliveries, hospital-acquired infections, and avoiding 3,576 deaths and more than

$63 million in otherwise unnecessary hospital costs between 2009 and 2012 statewide. To honor and recognize the participating hospitals in our region, Wellpoint placed the ad shown below in the Sacramento Bee and San Francisco Chronicle (on June 12). Thank you to all our members for

your efforts to improve quality and patient safety in our region. For more information on statewide efforts go to or contact Jenna Fischer,

You are invited! Dignity Health - Mercy Medical Center Town Hall Meetings

You are cordially invited to attend a town hall meeting with David Dunham. These town halls will be a chance for you to hear directly from our leadership as well as hear the messages from the open forums with Lloyd Dean regarding outstanding patient experience, and the future of our organization. It is also a great opportunity for you to ask Mr. Dunham any questions you have. Unless noted all meetings will be held in the Classrooms C & D as follows:

June 25th 8:00 - 9:00 AM 10:00 - 11:00 AM - MERCY OUTPATIENT CENTER Multi-purpose room - basement June 26th

7:30 - 8:30 AM 10:00 - 11:00 AM 3:30 - 4:30 PM 7:00 - 8:00 PM

June 27th

8:00 - 9:00 AM

These town halls are strongly encouraged for all employees and will last one hour.If you did not attend the Open Forum with Lloyd Dean on May 1st, please work with your manager to be scheduled to attend one of these meetings.

In Roads - June 19, 2014  

Inside information for the employees of Mercy Medical Center.

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