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Are a courtesy and should be written when you received merchandise, material, money of information. The purpose is to tell the recipient that the document has been received. Opening phrases:  Thank you for your kind letter of (the date).  Thank you for contacting us.  Thank you for your letter regarding. Closing phrases:  We look forward to a succesful working relationship in the future.  Should you nedd any further information, please do not hesitate to contact me.  I suspect you will be hearing from us again.

SILVER IMPORTS, LTD. 609 SAN ANSELMO AVENUE SAN ASELMO, CALIFORNIA 94460 March 21, 2012 Mr. Gus Andrea Quality Industries 1876 Magnolia Boulevard Detroit, Michigan 48233 Dear Mr. Andrea: We have received your contract on March 2nd. Thank you for prefing our company and good services. We assure you that the contract of your machines for the next three years will be kept in a safe place that is of our major clients. If you require any other information, feel free to contact me. Sincerely yours, Josseline Chรกvez General Manager


Follow up letters play an important role in business correspondence. It shows your dedication and interest towards a particular matter. It also serves as a reminder when correspondence is taking too much time. Prhases

We would like to offer you  We would like to remind you  We would like to thank you for 

QUALITY INDUSTRIES 1876 MAGNOLIA BOULEVARD DETROIT, MICHIGAN 48233 April 13, 2012 Ms. Marizabel Gonzalez Silver Imports, Ltd. 609 San Anselmo Avenue San Anselmo, California 94960 Dear Ms. Gonzalez: We have not hear from you since March 28, when we signed the contract. Our company wants to know when your service is going to start and how much the service will take, so we can be prepared and organize the space for the machines in this office. We hope to hear from you soon. Cordially yours, Gus Andrea General Manager

CONFIRMATION LETTER Are routine for such businesses as hotels and travel agencies. But other businesses may also need to send them. Such confirmations are frequently made by telephone, but a form letter or postcard also effectively transmits clear, correct, and complete information.  Phrases:  I am here referring to the telephonic conversation we had yesterday.  If you have any doubts or queries, do not hesitate to discuss it  Thank you for your time 

FULSON CONTRACTORS, INC. 444 WESTEM AVENUE BOULDER, COLORADO 80301 March 26, 2012 Mr. Justin Michaels 622 Garth Street Boulder, Colorado 80321 Dear Mr. Michaels: This letter will confirm our luch date, which will take place at Trattoria di Marcoat the Corner of Tenth Street and Western Avenue, on April 7 at 1:00 p.m. I am looking forward to getting together at productive meeting. Cordially yours, Nancy Carson Architect

REMITENCES LETTERS Are used to explain what your enclosed check is for. This letter should contain any information regarding your order that is needed for the proper crediting of your account (account number, the invoice number, and the amount of the check).  Phrases:  The enclosed check for (amount) is in payment of.  We enclose a check for (amount) in full settlement of account towards supply.  Enclosed is our check in the amount of $ which represents. 


Ms. Marizabel Gonzalez Silver Imports, Ltd. 609 San Anselmo Avenue San Anselmo, California 94960

Dear Ms. Gonzalez:

We have enclosed the check No. 1238991011 for the amount of $1000 for the first payment of our contract No. 1386, that was sent on March 31, 2012.

Please credit it to my account No. 485060809.

  

Cordially yours,

Gus Andrea



It welcomes the new customer , and it lets them know how we are going to work with the order.  Mentioning the date of the order. -Include the invoice number. - Acknowledge the method of payment. - Phrases - * Thank the customer for the order. - * Recap the contents of the order. - * Give any relevant delivery details. 

WALMAR 2019 LOGAN STREET PARAMUS, NEW JERSEY 70622 April 11,20102 Mr. Ricardo Lara BDRM Bedding Store 529 Eaton Avenue Bethlehem Pennsylvania 18115 Dear Mr. Lara We are please to have you as a new client . We have received you order of March 31. You order No. 6310 will be shipped into separate consignments . The first consignment would be shipped on April 15 with the following products . 50 Beauty reat Euro Square Pillows 75 Classic Reversible 3-pice Bedding Comforter Sets 30 Timberland Quilt Sets


It is the letter we sent when we delay any meeting, interview or when part of our company there will be a delay in the delivery of our products either for reasons of depleted material, procedural changes in our company or credit applications or with insurance agencies.

Phrases  It is with considerable regret that...  With reference to your letter of...  We find it necessary to inform you.. 


April 18 2012

Mrs. Marianne Rollins 444 Ross Avenue Caldwell, New Jersey 07006 Dear Mrs. Rollins I regret to inform you that your order of one set of Floral Mist queen size Sheets and pillow cases, has been held up because we have a factory strike. Never the less , we assure you that our negotiation are progressing and a settlement is expected soon . We have added your name to the list of orders that will be shipped first your receive it as soon as possible . Please be patient we assure you will receive you order as soon as possible . Cordially yours, Josseline Chavez

INQUIRY REPLY What to Say in a Response Letter  When responding to multiple questions or a significant amount of requests, use bullets, numbers, and asterisks providing a lot of spacing.  1. In the first sentence, state what you are responding to (a memo, an inquiry, a request, etc.)  3.If you are unable to provide complete information for a request, give names, phone numbers, and addresses of places that can help.


April 20,2012

Mrs. Cindy Jones 1234 NE Hancock Drive Wood in Ville, WA 98072 Dear Mrs. Jones . Thank you for being interested in our school of Etiquette. We would like to have you like a client .

We are sorry we cannot accept your daughter due to back of space, but we can offer you a course of Etiquette for Tweens on Saturdays afternoons for the next four weeks. We would send you a brochure of the Saturday s classes descriptions and Form . We assure you that life skills benefits of this special program will give her confidence and poise in every day and formal situations. We look forward to hearing from you soon. Sincerely Yours



A referral letter is to hand over for consideration, reconsideration, or decision inquiries that can be best answered by another person.


It acknowledges receipt of the inquiry and explains why and to whom it is being referred. For example, to refer a complaint to another department.


Mr. Francisco Maldonado Maxine Sport Swear Manufacturing Co. Inc. 842 Seventh Avenue New York, NY 10018 Dear Ms. Maldonado Thank you for your recent request on our whole sale prices on sport wear. We are honored that you prefer our company. Unfornately , We cannot supply you the requested information , so we are referring you to Mr. James Wong . He is one of our best dealers, 4069 Lexington Avenue, New York NY 10077. We know that he will be in touch with you soon. We hope that Mr. Wong can supply you with the information you head . Sincerely Yours, Josseline Chavez



The refusal letters, are those ones that are to say «NO» in a polite way. When granting a favor, awarding a contract, hiring an applicant, or making any decision, saying «YES» to one person often menans saying «NO» to another.

Phrases  You have not been selected for the position, at this time. We encourage you to apply for positions…  Thank you for taking the time to come…  I am delighted to have received the offer to…

HORIZON TECHNOLOGIES, INC. 225 BED FOUR HIGHWAY NASHUA, NH 03051 April, 30, 2012 Mr. Arthur Edwards Pacific Growth Properties, L.P. 2785 Kimberley, Melbourne Australia Dear Mr. Edwards: Thank you for your recent request of our bar-code scanning equipment. We are honored for your preference. Due to our internal policy, however, we cannot supply you with the 25 percent of the discount you requested on April 20th.

We wish you all the best in your future negotiations. Cordially yours, Josseline Chรกvez Principal Manager


Here are some explamples of letters that we use in the business world


Here are some explamples of letters that we use in the business world