MARITIME SHIP SUPPLY - YOUR SHIP SUPPLIER It is only 10 months since Maritime Ship Supply, a Danish full-line ship supplier, welcomed its first customers in Frederikshavn - a port city centrally located at the Entrance to the Baltic Sea. The company has been a success from Day One. Less than a month after the opening it was already clear, that the number of customers was growing so fast, that the first warehouse was too small and additional storage capacity had to be added. On August 1, Maritime Ship Supply took over the local competitor Skibshandler Damsgaard. As a part of the takeover, MSS gained a large office building and a total of 1,500 m2 storage capacity. The renovated premises at Langerak 45 in Frederikshavn are now in service. Together with Maritime Ship Supply’s top professional employees, it will provide customers with even better service in the future. Do you think there will be more acquisitions? - I’m sure there will. I have already looked at two more - one in Norway and one in Great Britain - that could be interesting, says Poul-Ole Damgaard Jensen, CEO and owner of Maritime Ship Supply. - My best guess is, that we will buy or enter closer cooperation with 1 or 2 new companies every year. But it will happen at a pace that ensures, that we keep focus on servicing our customers as good as possible, says Poul-Ole Damgaard Jensen. What is the goal? - I believe that we will become Denmark’s second largest ship supplier. In 1-2 years from now only Wrist will be bigger than us. We have a very good niche - taking care of the smaller shipping companies. THE MAN IN FRONT Poul-Ole Damgaard Jensen is the driving force behind the success. The 44-year-old Dane has 25 years of experience from several industries, and a wide network - both locally and internationally. - I saw there was a niche in the market here in
North Jutland. I worked for Vestergaard Marine Service and suggested them to enter, but they didn’t think it would fit into their business. That’s why I started by myself, says Poul-Ole Damgaard Jensen. The rationale behind the success concept is both simple and effective: If you need it we have it 24/7 - also on holidays and public holidays. - We never know when the ships arrive. Therefore, it is important for the ships to know, that we are there for them - whenever they need us. We are there for the sake of our customers, they’re not there for our sake, says Damgaard Jensen. CORE VALUES The core values are: co-operation, flexibility, service and reliability of supply 24/7. - We are the smaller shipping companies extended purchasing department. We help them find all the things they need. For example, there was a ship that asked if we could get a mixer for a faucet. We sent a man into town to buy one. That is how we make a difference - we don’t know the word ‘no’ in this company. Jokingly, I told the staff that ‘no’ is a word we only use if the wife is calling and asks, if we are going to be home soon, says Poul-Ole Damgaard Jensen with a big smile. - There are many ship suppliers in Denmark who supply food, and some where you can get technical articles - but no food. And then there’s us - we deliver both. At Maritime Ship Supply customers get a different focus than they do at the big suppliers. And that’s what people really like, says Damgaard Jensen. - I have talked a lot with people within the industry, and they say that the company that resembles us most is situated in Hamburg. And that’s quit far away.
MANY NEW EMPLOYEES Following the acquisition of the local competitor and further employment, the number of employees now has reached 18, a figure that is expected to increase further before the end of the year. - Many of the people we have employed are people I’ve picked. Growing as fast as we do, it’s hard to get time to train new people. It’s much better to recruit talented people from elsewhere, explains Poul-Ole Damgaard Jensen. Maritime Ship Supply can deliver 1,000,000 product numbers within 72 hours and 400,000 part numbers within 24 hours. 74.000 are IMPA & ISSA registered. - I have been a purchaser for quite a few years, and it’s the knowledge from there I’ve taken advantage of. So, we have entered agreements with a wide range of suppliers with focus on, that we get the goods quickly and that delivery security is high. - One of the company’s we work closely with is Sanistål. There I can order until 18.00 hours, and then I will have the order between 3 - 5 in the morning. This means, that the 64,000 product numbers Sanistål has in stock, in reality also is in our stock. MANY COUNTRIES Which countries operate Maritime Ship Supply in? - Denmark, Sweden, Norway, Great Britain, Germany, Iceland, Faroe Islands, Greenland - and recently Uruguay also joined the list. We have reached an agreement with Cruise Management International in Florida which operates 11 cruise ships. In the summer, they sail around Greenland, Iceland, the Faroe Islands, Northern Norway and Svalbard. At this time of the year they are heading south - operating from the Falklands and down southwards throughout the winter. One of the ships we supply has a
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