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July/August 2009 No.54 Vol 9 Issue 6

• World News • On the Dockside • Market Profile: New England • Australia Update •


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Marina World

HEAD OFFICE MAILING ADDRESS & SUBSCRIPTION ENQUIRIES

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Editorial Director

Carol Fulford Tel: +44 (0) 1737 769175 Fax: +44 (0) 1737 773241 Email: carolfulford@marinaworld.co.uk

Advertisement/Publishing Director Julia Hallam Tel: +44 (0) 1621 855 890 Fax: +44 (0) 1621 855 867 Email: juliahallam@marinaworld.co.uk

Accounts Manager

Magdalena Charman Tel: +44 (0) 1403 733678 Email: accounts@marinaworld.co.uk

World News

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Market Profile: New England

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Sarah Devlin examines the current marina scene in New England states where ‘boatyard’ is often synonymous with ‘marina’

Australian Update

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Marinas 2009, the newly revamped TMBYC marina and Empire Marina Bobbin Head – a winner of the 2009 Australian Marina of the Year awards

Advertisement Production Nick Hing Tel: +44 (0) 1323 490384 Fax: +44 (0) 1737 773241 Email: ads@marinaworld.co.uk

NORTH AMERICAN OFFICE Publisher’s Representative

On the Dockside

25

The latest news on pedestals, lighting, fuel systems and fire-fighting equipment

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FRENCH OFFICE Publisher’s Representative

Boating Facilities

ITALIAN OFFICE Advertisement Representative

Northwest Maritime Center in Port Townsend, Washington, a newly restored waterfront marine centre, will do much to encourage boating and boost the fortunes of adjacent marinas

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‘Marina World’ (ISSN 1471-5856) is published six times a year in January, March, May, July, September and November by Loud & Clear Publishing Ltd, 3 Brownlow Road, Redhill, Surrey RH1 6AW, United Kingdom. The 2009 US annual subscription price is $80 per annum. Airfreight and mailing in the USA by Air Business, c/o Worldnet Shipping USA, Inc., 149-35 177th Street, Jamaica, New York, NY 11434. Periodicals postage paid at Jamaica NY 11431. US Postmaster: Please send address changes to Marina World, c/o Worldnet Shipping USA Inc., 149-35 177th Street, Jamaica, New York NY 11434 Subscription records are maintained at Loud & Clear Publishing Ltd, 3 Brownlow Road, Redhill, Surrey RH1 6AW, United Kingdom. Air Business Ltd acts as Loud & Clear Publishing’s mailing agent. Marina World is available on subscription at the following cost: 1 year (6 issues) - £40.00 Sterling ($80) 2 years (12 issues) - £70.00 Sterling ($140) No part of this publication may be reproduced without the prior permission of Loud & Clear Publishing Ltd, the copyright owners. Upon application, permission may be freely granted to copy abstracts of articles on condition that a full reference to the source is given.

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Marina Standards

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49

The Gold Anchor Award scheme run by TYHA of the UK is a much valued international benchmark for marinas

Products & Services

53

Front cover: Newport Shipyard at the north end of Newport Harbor, Rhode Island enjoys a thriving winter repair business and hosts major sailing events. Its busy marina sees an influx of race and regatta participants. Photo: Billy Black

2009 Loud & Clear Publishing Ltd © Views expressed by individual contributors in this issue

are not necessarily those of Loud & Clear Publishing Ltd. Equally, the inclusion of advertisements in this magazine does not constitute endorsement of the products and services concerned by Loud & Clear Publishing Ltd. The publisher reserves the right to refuse advertising.

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WORLD NEWS

Final contract signed for Ionian marina

GREECE: Further to winning a European tender in June 2007, business partners Yiannes Angelopoulos and Jo Mennen, together with port authorities in Messolonghi in south west Greece, have formed a new company Messolonghi Marina AE. The new entity has now signed the final contract with Greek Minister of Tourism, Mr Kostas Markopoulos, for the development, construction and marketing of Messolonghi Marina. Located in an idyllic natural lagoon, Messolonghi will be the third professionally run marina in the Ionian Sea and will be built over a two-year period at a total cost of €8 million. It will comprise 335 berths for boats up to 20m long, 40 berths for vessels up to 35m and four berths for megayachts up to 80m. A land area of 130,000 sq m will include a 100,000 sq m dry storage area for up to 800 boats. The marina will also incorporate a café, restaurant with international kitchen, yacht club, supermarket, various shops, a workshop, slipway and boat hoist. Hotels, spas and a golf resort are options for the future. Messolonghi Marina will be situated in the north-west section of the old port where water depths of 8-12m will ensure access for even the biggest vessel. The marina is accessed via a 3km long canal from the Gulf of Patras. All construction work is being undertaken by Greek company, Archimedes Marinas, which is installing 600m of ‘mega’ concrete breakwaters and 800m of concrete pontoons for the project. Jo Mennen, who is responsible for international marketing, says the company is proud to be able to realise a unique project in an area of great natural beauty. “Messolonghi Marina will offer everything yachtsmen should expect from a modern marina for a pleasant, comfortable and safe stay,” he said. L to r: Yiannes Angelopoulos, Jo Mennen and Mr Kostas Markopoulos confirm the contract.

UAE: The marina at the heart of Yas Marina Circuit was flooded on 31st May. The first marina to be constructed as a dry basin in Abu Dhabi, Yas Marina is the first facility in a series planned by Aldar Marinas (see Marina World Vol 9, Issue 5). Many of the berths in Yas Marina are in close proximity to the race track, offering unique track views of the inaugural Formula 1 Etihad Airways Abu Dhabi Grand Prix on 1st November. The marina basin measures 115,000 sq m and contains 150 million gallons of water.

New-look Coronado completes to schedule

USA: Renovation work has been completed at Coronado Cays Yacht Club in southern California. Bellingham Marine (BMI) completed installation of new D and E docks in late April, just in time for the club’s 2009 Opening Day celebration on 2nd May. New electrical and mechanical systems were members. We’re looking forward to replacing installed with 30/30 receptacles at each power the club’s three remaining docks in coming centre and a 50 amp receptacle at each end tie. years,” said the club’s port captain, Alan Existing electrical, telephone and cable main Sweetow. feeds were reused in the renovation as well as Coronado Cays Yacht Club enjoys strong existing gangways. Docks D and E were rebuilt local support and is regarded by many as and reconfigured as longer and wider double the social centre of the Cays community. berth slips and new pre-stressed concrete A beautiful clubhouse, quality restaurant, piles installed. An ADA compliant gangway modern marina and an active membership was added to B Dock, which was rebuilt by base reflects the club’s strong commitment to BMI in 2001. providing a full range of boating-related events “The upgraded slips are appreciated by the and member services for everyone to enjoy.

www.marinaworld.com - July/August 2009

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WORLD NEWS

The Wow Factor When it’s time to examine the bottom line, many companies start to look more closely at marketing. Some reduce spend and others increase budgets according to their own perception of whether it is more or less important to maintain a higher profile in difficult times. There is no proven formula. What’s right is what works for you but we can all do with a guiding hand. UK Marina Conference keynote speaker, Peter Czapp of The Wow Company, gave delegates much food for thought in his interactive presentation ‘Seven Steps to Marketing Success’. Read on, and start climbing… 1. Be clear about what you want. What are your top three objectives for 2009? 2. Have a financial plan. This helps you work out the future and check your marketing is working. Don’t leave marketing to chance. 3. Make your offering irresistible. Try giving additional services, hosting special events, try different levels of services at different price points and, above all, communicate your discounts. 4. Target your dream clients! Don’t be afraid to turn customers away, and think of ways to vet customers. Your dream clients pay, spend money, give you positive word of mouth PR etc. Is everything you do focused on your dream clients? Marketing should not be left to chance – random marketing leads to random clients. 5. Use your existing customers – keeping customers, especially now, is easier than finding new ones. Incentivise them to help you and communicate all the options. Do you have statistics such as a database of customers? If so, use it. Put testimonials on your website, consider on-line forums but above all tell customers everything you do. 6. Use tactics that work, such as free marketing. Analyse your website and look out for the best marketing tools. 7. Just do it! Focus on one thing at a time and review it. Set dates. Don’t just plan it and then leave it. Doing it is one of the hardest things. Good luck!

Carol Fulford EDITOR P.S. If you get stuck, try www.thewowcompany.com

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Keppel plans Pearl River marina village

CHINA: Keppel Land of Singapore has embarked on its first integrated residential-cummarina lifestyle development in the affluent Pearl River Delta region of Zhongshan. Currently, 20 hectares of a total 97-hectare serviced apartments. waterfront site on MoDao Island in the Plans include a marina clubhouse with related Shenwan town of Zhongshan have been amenities including fine dining restaurants, secured and the project is at master planning berths for about 550 boats, a boating school stage. The development is expected to yield and comprehensive recreational facilities. About about 300 high-end villas with private berths 30% of the total land area will be used to create along with 2,500 condominium units and channels and waterways for berths.

New barrier will relieve Goolwa drought

again, enjoy a waterfront lifestyle. “We have dusted off the welcome mat,” he said. “We now look forward to welcoming all those who have in the past enjoyed the water based lifestyle that Goolwa and Hindmarsh Island have to offer and all those who are yet to experience the casual and relaxed way of life we have on the island.” Seriously low water levels at The Marina Hindmarsh Island, as seen in May 2009. Photo: Carol Fulford

AUSTRALIA: Installation of a temporary water regulator at Clayton on the River Murray in South Australia will greatly improve the dramatically low water levels that have hampered boating in the Goolwa and Hindmarsh Island area. According to Andrew Chapman, developer of The Marina Hindmarsh Island, it has been many months since the water levels in the Goolwa Channel have been anywhere near normal. When the barrier is completed and water has been pumped up to an established level, it is envisaged that the natural water flow down the Currency Creek and Finiss River will refill the Goolwa pond and replace any water lost to evaporation over the summer. Goolwa will also be protected from westerly winds that can shift its waters beyond Clayton during storms. Chapman is relieved that some sense of water normality will return and that owners of waterfront properties at the marina will, once

www.marinaworld.com - July/August 2009


WORLD NEWS

Sardinia abolishes luxury tax

The Canting Basin site will give Glasgow a central marina.

Marina planned for central Glasgow UK: Plans to revitalise Glasgow’s waterfront include potential for a 300-berth city centre marina in the Canting Basin. The marina would have five hectares of water space and 0.4 hectares of land for associated buildings. via the River Clyde, which is dredged for shipping Unlike many other European coastal traffic. Depth in the basin exceeds 5m and the cities, Glasgow has no city marina despite quay walls are in sound condition. demand from visiting boaters and significant Scottish Enterprise, a partner within the local demand for berths ‘close to home’. development company Clyde Waterfront Strategic There are around 5,000 boats in the Firth Partnership, is open to the marina being developed of Clyde and all of the downstream marinas in combination with floating restaurants, offices are full. and houseboat accommodation, and island and The marina will benefit from a prime central position and a nautical environment. peninsula sites within the basin. Canting Basin is home to Glasgow’s Tall A detailed prospectus is available from Robin Ship, the annual River Festival and a Cole at Scottish Enterprise via email: robin. seaplane service to the west coast. There is cole@scotent.co.uk or tel: +44 (0) 141 242 all-tide and bridge-free access from the sea 8207.

Building to start on Atlantic complex USA: Following six years of planning, construction is finally to commence on the Atlantic Village Hotel & Marina complex located on the Dania Waterway just south of Fort Lauderdale International Airport in Florida. Encompassing nearly a million square feet, the complex is planned to include a 12-storey luxury hotel with restaurants, night club, ballroom and function rooms and a 12-storey office tower. It will incorporate an existing 80slip marina to include an island pavilion as a central feature. Atlantic Village has been designed by awardwinning architect Charles Sieger of Sieger Suarez Architectural Partnership, Miami, and will be built by high profile firm Suffolk Construction. The existing marina, which can accommodate boats up to 50 feet long, has been entirely rebuilt and will reopen upon completion of the hotel. Improvements included teak pontoon decking and installation of corrugated aluminium

seawalls. The City of Dania Beach voted to increase the height of the US 1/ Old Griffin Road Bridge from 14 to 22 feet to allow larger boats to access the marina. Dania Beach mayor, Anne Castro, said the City is pleased that the project is moving into the development phase. “Atlantic Village Marina will bring numerous economic benefits, including high skilled, high paying jobs, and is in alignment with our plans to increase the marine industry presence within our city.

www.marinaworld.com - July/August 2009

ITALY: Abolition of the Sardinia luxury tax on 6th May is a much needed boost to local boating and a great relief to Consorzio Rete dei Porti Sardegna (the Consortium of Sardinian Tourist Ports). Over the past three years, there has been an approximate 50% reduction in the number of yachts visiting the scenic Italian island. The tax, which stipulated that yachts berthed at any port in Sardinia had to pay up to €15,000 for their visit had a visibly negative result on the island’s image as a premier yachting destination. This was compounded by the fact that other Mediterranean regions were actively promoting nautical tourism. Sardinia Yacht Services (SYS), concierge and maritime agency company for Luise Group, was instrumental in lobbying for the tax abolition. SYS managing partner, Renato Azara, commented: “We have been working very closely with the local authorities for the past three years, first in trying to have modification made to the law and secondly in its cancellation. We were successful on both points. The megayacht is an important economic component of Sardinia’s tourism industry and we are very pleased that we have a positive relationship with the local authorities and that they have a full understanding of the potential of this market for Sardinia.” Fulvio Luise, managing partner of Luise Group, was equally positive. “This is a very significant step forward for everyone who works in the yachting and luxury sector in Sardinia,” he said. “Despite our best efforts in the past three years to help clients understand this tax, we faced enormous challenges and incurred a drop of approximately 20-25% each year in superyachts travelling to Sardinia.” In addition, this project will ensure the City receives recognition as a location for high quality development. With a hotel of this stature, an office tower that can draw new business to Dania and the reopening of the marina, it will put Dania Beach in the spotlight,” she commented.

Atlantic Village Hotel & Marina brings big economic benefits to Dania Beach.

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WORLD NEWS View of the marina site across the harbour.

Megayacht facility awaits final permits

CANADA: The environmental impact studies are submitted and there are no outstanding requests as a new marina in British Columbia awaits approval on its final permits. from his former position as CEO at AustraliaWAM Development Group has proposed based d’Albora Marinas a year ago. MacLean a 54-slip megayacht facility catering to boats concedes, however, that there are a few more up to 120 feet (37m) long and including hurdles before construction can begin. 325 feet (99m) of broadside dockage in Since the project’s inception four years ago, Victoria’s Middle Harbour along the Songhees there has been a relatively small but very vocal waterfront. Shoreside buildings at the new opposition group among local residents. “There’s Victoria International Marina will house a a lot of misinformation,” MacLean states. “It’s as public restaurant and lounge, a coffee house, though we’re building a gated community with a ships store and a yachting concierge marine barbed wire and tall buildings that block the sun. management centre. The facts do not support that.” “We’re in the PR phase now,” says The development group with Victoria, BC, Lachlan MacLean, general manager at WAM architect Herbert Kwan considered local boaters Development Group, who hired MacLean

Bellwether buys Ambassadors USA: Ambassadors Marine Group (AMG), which comprises the two companies Bellingham Marine (BMI) and BellPort Group (BPG), has been sold to Bellwether Financial Group, a private company based in California. The transaction, which was concluded on 13th May, consisted of cash, forgiveness of debt and assumption of liabilities in excess of US$24 million. Bellwether is headed up by president and CEO Joe Ueberroth who has been associated with BMI and BPG for over 12 years. He plans to run both companies as independent entities and return them to a more competitive and entrepreneurial method of operation. “This change will return BMI to its former position as a proactive and strategic company with a long term vision,” Ueberroth announced. “As the leader in the field of marina design-build construction, BMI is well suited to come through these difficult economic times as a stronger and better-positioned company. Similarly, as a leading operator of shipyards in southern California, BMPG is in excellent shape and is poised to grow with the return of the market.” BMI president, Everett Babbitt, reacted positively to the move. “We are extremely pleased that Joe’s group was able to accomplish a purchase of AMG,” he said. “His background, industry experience and reputation will serve as a strong enhancement for both companies going forward.”

in the marina’s design by including a 100ft (30m) floating bridge that allows kayakers to paddle through the marina rather than around it. The design also includes public landings and retrieval sites, dockside kayak storage and concessions to maintain sight lines. “Smaller boats will be moored along the shoreline to provide sightlines between boats,” MacLean affirms, thus preserving the waterfront view. Outside of federal and environmental as well as provincial interests, part of the permitting process in British Columbia includes the Provincial Policy for Consultation with First Nations, which mandates that developers and Canadian provinces consider aboriginal interests and feedback on development projects. “They want to minimise or eliminate any impact in regard to traditional land use or historical context,” MacLean explains. The First Nation Consultation was still in the discussion stages as of June 2009. Kwan’s vision includes two symmetrical buildings positioned on either side of the marina, designed to resemble a yacht setting out to sea and, from above, reminiscent of a yacht propeller - all within one-storey buildings, as allowed by a local petition raised in 1993 and settled by Canada’s Supreme Court in 2005. “There has been zoning for a marina and buildings since the late 1980s,” MacLean comments. “We weren’t asking for rezoning or new ordinances. This has been part of the city plan for 20 years.” With all permits in place, dredging and pile driving will commence in December of this year. Docks will be ready by summer 2010, with commercial buildings completed by early autumn of the same year.

Drystack opens in Broward County

USA: Aquamarina Hidden Harbour in Pompano Beach, Florida, opened its doors in June with a grand opening event that immediately secured 30 lease holders. The $8 million drystack is the first newly constructed conventional dry storage marina in the region in more than a decade and the first in Broward County since a threeyear moratorium on new commercial marina construction was lifted in 2007. caters to the boating lifestyle,” Sturner A full-service facility with 384 drystack said. “Our goal is to bring affordable slots, Aquamarina Hidden Harbour is luxury back to the South Florida boating designed to hold boats up to 43 feet in experience. Toward that end, we have overall length inside a Category 4 hurricanespared no expense in the design of this rated building. Other amenities include a state-of-the-art marina. To complete the shipyard with 75-ton boat mover, highpromise, we are offering special pricing speed fuel pumps, ice, bait, pump-out and a on all our products.” well stocked ship’s store. Managers – Aqua Marine Partners (AMP) – who designed, Andy Sturner (fifth from left) and staff at developed and built the facility – also have the drystack grand opening. future plans for retail outlets, a restaurant and office space. The new drystack comes on line at a critical time according to AMP founder and CEO, Andy Sturner. He noted that over the past decade, the amount of dock space in South Florida has severely dried out largely due to marina owners selling out to residential developers and the Broward County moratorium that was put in place while a detailed manatee protection plan was crafted. “Even though the economy has struggled over the past year, there is still a strong need for a full-service quality marina that

www.marinaworld.com - July/August 2009

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WORLD NEWS

Fifth UK Conference proves popular as ever UK: The 2009 UK Marina Conference, held in Portsmouth 13th-14th May, was a big success attracting a clutch of overseas delegates, and marina managers and equipment/service suppliers from around the country. The event, now in its fifth year, is designed by Certified Marina Managers (CMMs) for marina managers to continue professional development, share best practice and form network links within the industry. Occupancy is holding up to the east and west Delegates were brought up to speed on the but our more expensive sites have struggled. impact of the UK Marine Bill on dredging We took a brave decision early on to support issues, the legal and insurance implications our annual berth holder package. First off, we of ‘acts of God’ and the key pointers on enhanced our visitor night offering by doubling creating a carbon neutral marina. Roger it to 30 nights. We then decided to sell fuel at Dyer of Manufacturing Advisory Service cost, and have used our boatyards almost as gave guidance on running a ‘lean office’ and sacrificial lambs giving 50% reductions.” certified marina managers, Martinho Fortunato “I can see occupancy rising but I think and Jean-Michel Gaigné shared their best we need a really good summer. Aside from customer retention ideas. the recession, the biggest challenge over the next five years will be communicating that New CMMs boatbuilders not just car manufacturers need New CMM awards are usually made at the help with financing in order to look after the UK conference and 2009 was no exception supply chain.” with six managers officially receiving their new CMM designations from the International Julia Pearson: “Docks are a good barometer Marina Institute (IMI). The newest CMMs for import and export. There is optimism from the UK are: Jon Binder of Poole Quay in the southeast amidst businesses. Niche businesses are enjoying increased order books and although there are also problems with cash flow there are some signs of improvement.” Julian Gowing: “We’re 40% down on new boat sales – so, a very difficult situation. Marina operators need to support their boat sales companies – it pulls people in to the marina. If we sell boats, you fill berths. We’ve experienced record brokerage sales but 50% of the boats are going abroad. The tenants L to r: Ben Lippiett, Dan McKiernan, Andrew Collumbell on site are important to all – chairman UK & Europe CMM Group, Mike Smith, Ingrid of us – please look after Fortunato and John Binder. them.” “Over the next five years our biggest Boat Haven (Poole, Dorset); Ben Lippiett and challenge is going to be lending and Russ Levett of Dean & Reddyhoff (Portland, funding.” Dorset); Mike Smith of Marina Developments (Hamble, Hampshire); and Dan McKiernan of Peter Anzo: “Although the first quarter occupancy was down a little, revenues were Marina Projects (Gosport, Hampshire). up. But last year we were hit hard by the lack Ingrid Fortunato of Marina de Lagos in of boat usage and low fuel sales. This year Portugal also received her CMM. Ingrid the fuel price is down by 40% and the people Fortunato and her husband Martinho work who’ve managed to keep their boats are using together at the marina and are the first married them.” couple to both achieve CMM status. “It’s difficult in the mid-west. Michigan is the second largest state for boat ownership State of the industry and is probably down 10% on last year. Marina operators, Jon Eads CMM of Marina Brokerage is doing very well as there are Developments (MDL) in the UK and Peter lots of repossessions but we don’t see boats Anzo of Vinings Marine Group, USA, boat being exported. In general, business is up broker Julian Gowing of Premier Yacht Sales for the boatyard service sector as people are and South East England Development Agency repairing and maintaining instead of trading (SEEDA) representative Julia Pearson gave in their boats.” their views on the past year and the current “Credit is going to have the biggest effect state of play. on us over the next five years.” Jon Eads: “It’s been one of the most difficult The UK Marina Conference is organised by renewal periods for 5-6 years at MDL. the British Marine Federation and sponsored We knew occupancy would be down and by Walcon Marine. we’ve probably lost 4-5% of our customers.

www.marinaworld.com - July/August 2009

Bay islands to become green community space USA: A plan by Treasure Island Community Development, LLC to redevelop the former US Navy base at Treasure Island and Yerba Buene Island in San Francisco Bay into a green urban community has received support from a joint programme sponsored by the Clinton Climate Initiative and the US Green Building Council. In giving the award, the Climate Positive Development Program recognised the Treasure Island development plan as setting a compelling environmental and economic example for other cities to follow. The mixed-use brownfield redevelopment will be clustered around an inter-modal ferry terminal to prioritise walking, cycling and public transport. Plans call for at least 6,000 new homes, 300 acres of public and open space, 250,000 square feet of commercial activities, a new marina, innovative stormwater and wastewater systems and facilities, and alternative energy systems. The project is a public-private partnership between the Treasure Island Development Authority – a public agency – and Treasure Island Community Development – a partnership of Lennar Urban, Wilson Meany Sullivan and Kenwood Investments, LLC.

Marinas of the Year

AUSTRALIA: Winners of the Australian Marina of the Year awards were announced at the Marinas 2009 conference dinner held on the Gold Coast 28th May. The winner of the 85 berths and over marina category was Empire Marina Bobbin Head (see article p. 18), which is located within the Ku-ring-gai National Park in New South Wales (NSW). Hillarys Boat Harbour in Perth, Soldiers Point Marina at Port Stephens and Tin Can Bay Marina, located between Noosa Heads and Hervey Bay, were awarded certificates of excellence. Fenwicks Marina on the Hawkesbury River, NSW, received the award for the under 85 berth category. A certificate of excellence was also awarded to d’Albora Marinas Victoria Harbour in this category. Fenwicks Marina, winner of the under 85 berth category.

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MARKET PROFILE: NEW ENGLAND Newport Shipyard has a busy marina with Mediterranean style mooring for the high-end sailing crowd. Photo: Billy Black, Newport Shipyard

Waterfronts for work and play by Sarah Devlin

The states that comprise coastal New England - Maine, New Hampshire, Massachusetts, Rhode Island and Connecticut - have by far the richest and most diverse nautical landscape in the United States. At any given time between mid-May and mid-October, you can find cruise ships, lobster boats, offshore fishing vessels, classic wooden schooners, megayachts, high-performance racing sailboats and small day sailors at the same marina. The only New England state with no saltwater coastline is Vermont. It’s worth noting, however, that it does have numerous lakes with significant marinas on the 435 sq mile (1130 sq km) Lake Champlain. From a natural perspective, the coastline in New England includes muddy and weedclogged bottoms, highly unfriendly granite, and volcanic outcroppings. Some marinas must deal with mooring and dockage in waters that experience up to 20ft tides, such as in the furthest reaches of eastern Maine, while other marinas are exposed to strong southerly winds and sandy bottoms, such as F.L. Tripp Marina on the inland side of Rhode Island Sound in Westport Point, Massachusetts. With over 5,000 miles of saltwater coastline, marina owners and managers in New England must be prepared to deal with nearly every type of situation and every type of customer. When discussing customers, one must move beyond the standard ‘sailor vs. powerboater’ debate. Marinas in coastal New England handle a myriad of repair requests ranging from a broken propeller on a rigid inflatable to a

and a recreational boating waterfront. Indeed, many marinas in New England began as commercial sites, whether they were working in construction, acting as a trading port, building vessels or catering to the fishing community. To put the commercial/recreational symbiosis into perspective, consider that New England was the birthplace of the classic and timeless ‘Picnic Boat’, the notorious lobster boat-style luxury dayboat introduced by A traditional maritime atmosphere prevails in Newport Harbor.

gelcoat ding in a high-end classic boat, and shoreside amenities range from offering luxury dining and accommodation for travelling transient yachtsmen to providing running water for a liveaboard. Large multi-use community marinas such as Marina Bay in Quincy, Massachusetts, a nearly 700-slip resort-style waterfront community with onsite restaurants and a nightclub, share the same coastline with smaller ‘mom and pop’ operations such as Boothbay Region Boatyard (Southport, Maine) and Journey’s End Marina (Rockland, Maine), as well as classic historic areas like Mystic Seaport in Connecticut. The most prevalent trend within New England, however, seems to be a marriage of sorts between a commercial waterfront

www.marinaworld.com - July/August 2009

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MARKET PROFILE: NEW ENGLAND Working Waterfront Grant Introduced

The historic coastal defence fort of Port Adams is surrounded by hundreds of swing moorings. Hinckley Yachts (Southwest Harbor, Maine) in the 1990s and derived from hull lines popular for generations of lobstermen along the northern New England coast. Constitution Marina in Charlestown, Massachusetts, just north of Boston proper where the Charles River and Mystic River converge, and home of the Charlestown Navy Yard where ‘USS Constitution’ - the oldest US-commissioned navy ship (1794) still afloat - remains berthed, certainly harks back to the days of a working waterfront. In the 1970s, Constitution Marina - then called Bosport Marina - began as “a few boards over simple flotation along Boston’s commercial waterfront,” says Tom Cox, Constitution Marina’s general manager and co-owner. Boston’s waterfront at the time was notoriously dirty and Bosport was primarily a marina construction company with some slips for friends. “The marina had nine slips,” Cox continues. “The city redeveloped the area and the marina moved to Charlestown. Now we have 300 slips.” Also, because New England has commercial

history and a short boating season, most marinas in the region supplement the waterfront facilities with shore-side repair and service. In fact, according to Susan Swanton, executive director of Maine Marine Trades Association, “marinas are referred to as ‘boatyards’ here because they’re pretty much one and the same.” Marinas in New England have adapted over the years to accommodate various hull shapes and depths, while continuing to fight for water access in an increasingly more crowded and regulated environment. “It’s not unusual to see facilities with commercial boats and recreational boats,” says Swanton. “These groups both make up the customer base.” In many cases, marina operators are forced to ask commercial fishermen to relinquish their dockside privileges and instead drop a hook or pick up a mooring in the summer months - unless they are fuelling - in deference to the transient boaters and seasonal slip rentals. “In the winter, the fishermen come back to the wharf and tie up,” says Swanton. “We have two seasons in New England,”

Camden Harbor is a typical facility in Maine. Photo: Maine Office of Tourism

www.marinaworld.com - July/August 2009

In March, United States Representative Chellie Pingree from Maine introduced a ‘Working Waterfront’ bill to the US Congress. “This builds on work initiated by [former congressman] Tom Allen,” says Susan Swanton, executive director of Maine Marine Trades Association. Allen’s bill included funds for working waterfronts in the State of Maine while this new bill, officially titled ‘Keep America’s Waterfronts Working Act of 2009’, will address the needs of water-dependent businesses on a national scale by seeking to amend the Coastal Zone Management Act (CZMA) of 1972 to include a working waterfront grant programme. The CZMA was originally established to manage coastal resources and balance land and water issues in coastal areas on a national level. “We need commercial activity along with businesses that service the recreational industry,” Swanton continues. “The two industries need each other.” “We’ve been getting updates and are familiar with the bill,” adds Wendy Larimer, legislative coordinator for the Association of Marina Industries (AMI). “It creates an incredible opportunity for states to take a longterm look at how to preserve their working waterfronts.” In the new bill, water-dependent commercial activities are defined as commercial fishing, recreational fishing, tourism, aquaculture, boatbuilding, transportation and more. The bill calls out rising property values and taxes and an overall demographic shift toward a wealthier class of people along the coast; it also mentions the increasing threat from private residential development, and the economic and cultural impact that would have on many coastal communities. The bill’s grants would include $25,000,000 for fiscal year 2010, $50,000,000 for fiscal year 2011 and $75,000,000 for each of fiscal years 2012 and 2013. In Maine, where only 20 of its 3,500 miles of coastline are considered ‘working waterfront’, it’s worth noting there has been a movement afoot to maintain a working waterfront in a commercial sense. The residents of Cundy’s Harbor, Maine, successfully bought a wharf that was up for sale to a private owner. This allowed the townspeople to use the waterfront for their local needs, including a small seafood restaurant. “A working waterfront doesn’t mean only commercial fishing,” Swanton adds, however. “I was especially pleased to see marinas highlighted as one of the waterfront businesses that needed to be recognised for the important role they play in our waterfront communities,” says Larimer. “Too often working waterfront approaches focus predominantly on fishing and its related industries, but marinas face the same challenges for cost-effective space on the coast that fishermen and fish houses do. Both industries are part of our waterfront heritage and should be considered equally.” The bill was referred to the House Committee on Natural Resources on 21st May.

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MARKET PROFILE: NEW ENGLAND Constitution Marina offers a good level of year-round amenities and boasts the largest liveaboard community in New England.

Cox states. “Summer and winter.” As such, Constitution Marina offers year-round amenities, including a pool and fresh water that gets pumped under the docks so it won’t freeze, and the marina’s guests may use their own toilets and showers. Boasting the largest liveaboard community in New England at 74, and as a marina that caters to a cruising crowd, shoreside services and quirky amenities make a great deal of sense. Constitution Marina also provides a distinctive cruising experience by keeping moorings along six islands in Boston Harbor as well as maintaining a marina for the National Park Service on Spectacle Island. The latter was originally used as a city dump and was revitalised in the 1990s during Boston’s famous ‘Big Dig’ project when over three million cubic yards of dirt and gravel were excavated from the city to create an additional two to five feet of topsoil on the island, making it a pristine and highly enjoyable cruising destination. Spectacle Island Marina boasts 50 moorings and broadside guest dockage that can accommodate boats up to 50 feet (15.2m). Located at the north end of Newport Harbor, Rhode Island, and protected by Goat Island in Narragansett Bay, the Newport Shipyard doesn’t berth fishing vessels at all and, in fact, sends them to a neighbouring commercial pier, but it does rely on them somewhat for winter repairs, along with a cadre of classic yachts and racing sailboats. As this issue was prepared for press, the new ‘Ranger’, a replica of the notorious Sparkman and Stephens J5 that defended the America’s Cup challenge in 1937, was in for repairs. Today, Newport Shipyard hosts such major events as the Newport Bucket Regatta; the UBS Challenge, an America’s Cup match-style series; a spring charter show; and overflow from the annual regatta at the New York Yacht Club, which has a clubhouse across the harbour. Generally, according to Veronica Brown, the marketing representative for Newport Shipyard, the marina sees “highperformance race boats in for an event or regatta.” This busy marina, with 3,500 linear feet

(1,067m) of floating dock space, sees such an influx of racers and regatta participants, it tends to employ a Mediterranean style of mooring with the boat’s stern to the dock rather than broadside, and with a port and starboard anchor. “We typically fit approximately 25 to 28 large [over 100 feet/30m] boats at Newport Shipyard when they are docked broadside,” Brown notes. “When we use Med Mooring, we can fit about 10 additional boats.” But that makes for a very crowded marina where waterfront space is at a premium. As noted, the marina currently caters to a high-end sailing crowd, including captains taking care of boats for local owners and professional liveaboard crews. The marina began, however, in 1834 as a commercial yard servicing and repairing US Navy vessels. Over time, and under the leadership of its owners Charlie Dana, Llwyd Ecclestone, Francis Rooney and David Ray, the yard began to woo the yacht crowd. Today, Newport Shipyard keeps a 330-ton and 70-ton travelift, along with hydraulic cranes up to 50 tons. Clearly, it’s a repair yard. The yachts it has serviced include a

www.marinaworld.com - July/August 2009

veritable ‘Who’s Who’ of famous boats, including the 154ft (47m) wooden ketch ‘Scheherazade’ (built in Maine); ‘Pyewacket’, the 70ft (21m) composite racing sloop and Transpac veteran; and the 108ft (33m) ‘HMS Rose’ replica designed by the late Phil Bolger. On-site services available to boating customers range from yacht brokerages to insurance providers, and from marine surveyors to a crew placement agency. Newport Shipyard’s tenants in its 230,000 sq ft (21,368 sq m) facilities include Oyster Yachts, W-Class Yachts and Dockwise Yacht Transport. From Connecticut to Maine, marinas are typified by a dock ramp covered simultaneously in run-off from a full fish bucket and spilled champagne, and the sweet aroma of Chanel No. 5 mingles with the melon scent of trawling gear. “This is a small community,” Tom Cox adds. “And people here can spend a day cruising the area, unlike other parts of the country.” Truly, many Massachusetts marinas take part in a ‘Stay Local Boat MA’ programme, a transient referral initiative started by Newburyport Marina on the Merrimack River along the Massachusetts and New Hampshire border. This programme encourages seasonal guests at one marina to explore surrounding participating marinas for reduced transient rates. Currently, the ‘Stay Local Boat MA’ includes over a dozen marinas. Cox, who purchased Constitution Marina with his partner and son of the original owner Peter Davidoff in 1997, is a Certified Marina Manager through the Association of Marina Industries (AMI), and has managed marinas up and down the east coast, from Florida to New England. “Sailing here is the best in the world,” he asserts. “The natural environment, the islands, gunkholes. You can’t find many places like this, certainly not metro places,” he pauses. “Maybe San Francisco or Seattle.” Boats moored up in New York.

17


MARKET UPDATE: AUSTRALIA

MARINA INDUSTRIES ASSOCIATION OF AUST

A passion for boating: Stephen Smith (left) and Darren Vaux.

The sound of silence

The weather at Empire Marina Bobbin Head on Saturday 30th May wasn’t on our side but even with the incessant drumbeat of a Hawkesbury Basin ‘monsoon’, the silence was almost palpable. Although such stillness comes when the tourist season wanes and fewer hikers take to the trails of the Ku-ring-gai Chase National Park, the location is as tranquil as it is beautiful. The forest fringe stands sentinel around crystal clear waters, and marina owners, Empire Marinas, ensure that man makes but a small footprint on the landscape. Carol Fulford reports to be of ‘public benefit’ and their development There have been boats at Bobbin Head since in tune with the natural surroundings. “We the mid 1890s courtesy of Mr Shaw, Mr & Mrs welcomed the public in. Their perception is Sainty and, most famously, Mr Halvorsen. In crucial as, at the end of the day, the public is 1945, boatbuilding company Lars Halvorsen the customer,” Vaux explains. This approach & Sons bought the lease of Sainty’s Bobbin involved opening up the waterfront by Head Boatshed for £300 and proceeded to run a fleet of its own boats as a charter business. By the 1960s, it was one of the largest private hire fleets in the world and Bobbin Head was a favoured recreational spot for Sydneysiders. As part of an overall vision for the future development of the site, Halvorsen introduced a 140-berth floating marina before selling its lease to Empire Marinas in June 2006. Empire Marinas directors, Darren Vaux and Stephen Smith, think back. “There was a quayside and originally about 190 swing moorings. It was an old and tired facility that the family was starting to refurbish at the time of sale,” says Vaux. “We modified the concept, reconfigured some of the marina arms, refurbished the buildings, constructed hard stand and expanded the car park,” Smith adds, summing up three years’ effort in a few heartbeats. Changing anything, however, in a highly sensitive national park environment is never going to be a breeze. Vaux and Smith succeeded because their plans were deemed

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widening pedestrian access through the marina and pushing it closer to the water’s edge. A Bobbin Head Discovery Trail was created exposing Aboriginal engravings on the vertical rock face in the car park and taking hikers right past the boatyard. “All is very open,” says Smith. “The public watches what we do and we have to do it right because they are always the experts!” Environmental best practice is key. “There is a benefit in not being in a residential neighbourhood and we engaged very early on with the Environmental Protection Agency,” Vaux confirms. “We’ve ended up doing more than is actually required. For example, instead of capturing water just from the washdown bay, we capture all the water from the hardstand. All water goes through around five stages of purification before it even goes through the purifier!” Both the shed and hardstand have full environmental containment and the water treatment plant discharges directly into a Sydney Water sewer; one of the highest sewerage lifts in Australia. A pump-out facility is offered at the fuel dock along with waste oil containment for customer use. The marina also uses a power factor corrector for all electricity. “It reduces our costs by up to 30% and we’ve calculated a two-year pay-back,” Vaux reveals.

Site specifics

Located on Cowan Creek some 24km from Sydney’s Central Business District (CBD), Empire Marina Bobbin Head has access to

www.marinaworld.com - July/August 2009


MARKET UPDATE: AUSTRALIA

TRALIA (MIAA) MARINA OF THE YEAR 2009 600 nautical miles of cruising coastline from Pittwater to the Hawkesbury. Such cruising skirts islands, dips into creeks, laps against coves and beaches, and essentially – as Smith affirms – means that “the majority of the boats here never get to sea – although they could”. The marina waters are salty and very deep – up to 20m. One of the largest privately owned marinas in New South Wales, Bobbin Head has 199 berths at newly built Bellingham Marine Australia docks and ten swing moorings for vessels up to 27m in length. Most berths are leased out on monthly packages but up to 50 could be sold on 25-year leases. “As the site is Crown land, no title can be issued. We worked with National Parks to create a plan of first title to provide the opportunity to plan for lease sub-division,” Vaux confirms. “We have consent to sub-lease 50 berths but we only really want to sell 25.” A total of 15 have been sold to date including the most expensive yet in Australia – a 30m berth for AU$950,000. Berths of such size are very rare and others come with more moderate price tags: 20m ($450,000); 15m ($320,000); and 11m ($210,000). “It’s a low key campaign. Over the past two months we’ve sold two berths. It’s just ticking away with word of mouth promotion.” The policy is to position ‘sold’ berths throughout the marina to avoid enclaves. The management plan for the park limits boat numbers. “We would’ve built more berths but couldn’t. The restrictions here are a double edged sword – it limits us but it also limits others,” says Vaux. The result is healthy demand. “We’ve a waiting list of 40 boats despite the fact that we put fees up 10% over the past two months. It’s still cheaper than Sydney and there is a shortage of berths in the area. We’re one of only two significant marina developments in Sydney over the past ten years,” Smith explains. “Actually we’ve experienced negative growth as sites have been lost,” Vaux adds.

Service and maintenance

Berth holders and visitors have access to an air conditioned members’ lounge complete with kitchenette and plasma TV, spotless shower and toilet facilities, and a full laundry with washer, dryer and ironing area. An onsite café offers a varied menu seven days a week and a general store sells most basic last-minute provisions. The company is currently applying for permission for a bottle shop and chandlery and has also set aside a room alongside the members’ lounge for use by the Bobbin Head Cruising Club. Security is good with a guard working at night and electronic systems in place for the marina basin and car parking zone. Significant thought and effort went into planning the 1600 sq m boat maintenance hardstand, which extends into previous waterspace and replaces the redundant slipway system. Hardstand piles are drilled to avoid linking them to the ‘moving’ rock walls and are pre-cast to ‘last for ever’. A 50 tonne Crib Point boat hoist and a three tonne crane are

www.marinaworld.com - July/August 2009

installed. The covered refit and paint shed is large enough to accommodate two 60ft flybridge cruisers. All shipwright, mechanical, painting, rigging, boat trimming and electrical work is undertaken and over 1,000 boats can be serviced per annum.

Preserving heritage

Anyone talking to Darren Vaux and Stephen Smith about Bobbin Head cannot fail to detect their passion for boating. “We’ve got to think harder to encourage people to use their boats more,” Vaux enthuses. To this end, the marina has entered into a reciprocal berthing arrangement with Soldiers Point Marina in Port Stephens and has reintroduced hire boats to encourage newcomers and reaffirm the marina’s nautical heritage. Mark Halvorsen set up a boat brokerage and sales operation at the marina in 2006 thus maintaining the Halvorsen connection – five generations on – and a couple of Halvorsen boats could well join the marina fleet. Bobbin Head is a heritage site in many ways. The whole park area is a geological treasure trove and an open air art gallery with hundreds of engravings crafted by the Aboriginal Guringai who roamed the forests long before Europeans arrived. The Guringai (which the Europeans translated as Ku-ring-gai) named it Bobbin, which means ‘place of smoke’ in their language. If you arrive early in the morning, as the sun rises over the ridges, we’re told you will see long trails of ‘radiation fog’ like white mist floating above the water. Empire Marinas shares the guardianship of this environment, and its commitment to such responsibility is part of the reason it was awarded the 2009 Marina of the Year Award in the 85+ berth category. Awards judge, Tom Chapman, was full of praise. “The marina infrastructure has been developed with the highest level of consideration for, and integration with, the natural environment. The presentation of the marina is a credit to those involved,” he said. For Darren Vaux, the award is a “magnificent honour that only motivates us to try harder.” No surprise there.

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MARKET UPDATE: AUSTRALIA The newly rebuilt TMBYC marina is a far cry from the cobbled together system it replaces.

Modern marina for Townsville club

Townsville, the unofficial capital of sunny, dry North Queensland, is the largest urban centre north of the Sunshine Coast. Its historic buildings sit easily beside modern shops and restaurants, and The Strand - a long tropical beach and garden strip - sweeps gently around the shores of Cleveland Bay. marina in 2006. The project was to be financed Like many a coastal city on the Australian primarily by club members. “We obtained an east coast, Townsville has a strong seafaring estimate for the cost of the new marina and tradition prompting recreational boaters to divided the cost between 152 berth holders to group together in 1967 to form the Townsville raise the money. In addition to this, we kept a Cruising Yacht Club (TCYC). Since the early further 30 boats back – about 20% of the total 1980s, the TCYC operated from the Townsville – as a club asset.” Motor Boat Club site and in 1999 a logical Berths are owned on 25-year transferrable merger took place to create today’s Townsville leases and maintenance fees of about AU$3,000 Motor Boat & Yacht Club (TMBYC). per berth are paid annually. Around 40% of The goal of the TMBYC is to encourage and the berth holders are non boat owners and promote yachting on a competitive and social purchased the slips as investments. The value basis, the welcome is warm and affable, and of the berths has increased and so has the when visited in May the finishing touches were being applied to a new marina Driving the final piles. system that will herald a more professional

Murray Whitehead (left) with Superior Marinas managing director, John Hogan. length of the boats. “Most are 10-15m in length but even over the past three to four years, we’ve seen boats getting longer,” Whitehead says. “This isn’t helped by the fact that customers cannot measure their boats! We need to keep the fairways clear so boats mustn’t stick out – ‘creeping’ boats are a problem.” TMBYC raised around AU$5 million for the new 152-berth facility, which extends eastwards from the original arrangement. The contract was awarded to Superior Marinas for a floating pontoon system with full service berths. Superior used its Elite concrete marina system for the project and installed Rolec pedestals with metered three-phase electricity and pump-out points. “We’ve added pump-out although we lag behind in this in Australia,” Whitehead explains. Some boats, however, make use of solar panels for the bulk of their electricity needs. The marina is at full occupancy and the 30 club berths are reserved for regattas and visitors who take advantage of the facility’s cost-competitive mooring fees and close proximity to town centre amenities. The TMBYC does, however, have a life all of its own with a popular clubhouse and new restaurant with a varied menu. Club events and the Easter highlight of the annual Townsville to Port Hinchinbrook Blue Water Classic are all firmly on the calendar and plans are in hand for a new outdoor decking area and, one day, a new clubhouse. “We’re pleased with our new marina,” Whitehouse enthuses. “Now we need to manage it as a business.”

approach to marina management. “We want the best marina on the east coast and the whole marina redesign has been very professionally handled,” says club commodore, Murray Whitehead. “We have a good board of mixed professionals who haven’t been afraid to seek advice when it was needed.” And it was needed. Prior to the rebuild, the marina comprised 40 year-old trawler piles and pontoons built using glass fibre floats positioned between the piles. “The system was designed according to where the piles were and the boats held up the system!” Whitehead chuckles. Another constraint was the shape of the basin, which is governed by the need to leave clear passage for ferries, but the upside is little wake and permanent deep water access – an advantage over other nearby marinas. Having secured a 30 year seabed licence extension, TMBYC worked with all stakeholders especially the Townsville Port Authority and put out tenders for a new

www.marinaworld.com - July/August 2009

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MARKET UPDATE: AUSTRALIA

Marinas – sustainability through innovation The Marinas 2009 conference and exhibition, held on the Gold Coast, Australia, in late May was hailed a good success by delegates and exhibitors. Attendance was well up on the last event, Marinas 2007, at 395 and exhibitors numbered 43, about 25% up on the previous conference. Committee chairman, Mike Harvey, was The conference theme of ‘sustainability delighted with the results. “Feedback indicates t h r o u g h i n n ova t i o n ’ wa s c a r r i e d b y a high level of satisfaction from both delegates Australian and international speakers who and exhibitors,” he said. “The conference shared ideas on negotiating sustainable programme hit the mark with a focus on leases and highlighted innovative design improving productivity in tough times. and marketing approaches for wet slip and Community and government engagement and drystack marinas. Conference MC and environmental best practice were also strong Marina Industries Association of Australia themes. Exhibitors reported excellent lead (MIAA) director, Ian McAndrew, said the generation and some reported very strong prevailing mood was one of determination sales.” and optimism going forward. “While a U-

Dealing with the global downturn Mick Bettesworth CMM, managing director estates for Marina Developments (MDL), the largest private marina operator in Europe and Jim Frye CMM, vice president of US company Westrec, the world’s largest owner and operator of marinas, shared their views and experiences on how to weather the current economic situation: discount of 5%. 55% of our customers took Mick Bettesworth: “2008 was a year of bad this up, paying in January for the new year weather in the UK and, for us, the loss of a start in April.” major tenant who went into liquidation. We made ten redundancies and rethought our Tip from the top: “Listen to your staff – they whole budgeting process. The result was less talk to your customers.” growth than we envisaged and some loss of Jim Frye: “In the downturn we’ve seen a big business.” impact on small boat customers, larger boats “Our reaction was to start on a proactive moving less and looking for deals. Those who budget. We looked are reducing variable costs value boating continue to value it – maybe as opposed to fixed costs like tax which can’t more than before. The boat was not the first be reduced. We made sure that the customers thing to go…” didn’t seen the difference. We also looked at “What are we doing? We’re focusing on pricing but offered no deals – deals are never customer service, recognising and rewarding secret.” quality employees and adding value by “This year we’ve put our prices up by 5% as delivering more. But make sure you’re not it’s important to move the base line up every delivering the same thing. Ask customers year but we gave customers extras such as fuel what they want, treat your old customers like at cost. We also offered 50% off shore storage, new ones but remember the customer comes 10% off lifting and doubled our offering of second. Your employees come first!” visitor nights to 30. Very few people used this “Get employees involved and share but the perception was very positive.” information – the good and the bad. Set “Our biggest thing was an early settlement objectives and reward good performance.

22

L to r: networking in the exhibition; MIAA president Jeff d’Albora with conference speaker Robin Walters and conference MC Ian McAndrew; the Bellingham Marine team, platinum sponsors of Marinas 2009; conference chairman, Mike Harvey.

shaped economic recovery was the general consensus from the conference, it was agreed marinas are well placed to weather the financial storm. Innovative developments with marina planning, design and operations, increasing provision of public amenity and a strong focus on environmental leadership were widely discussed and analysed.” Winners of the Marina of the Year awards (see News p.11) were announced at the conference dinner, which was attended by over 280 guests, and five marina managers were presented with Certified Marina Manager (CMM) awards. MIAA also launched its own version of an international Gold Anchor marina rating scheme. Seven marinas in three Australian states have already signed up to participate. Sometimes putting a price on services you’re providing for free adds value. Make repairs and upgrades that you’ve been putting off to create the perception that the value is going up. It doesn’t have to be expensive – clean up, paint etc.” “Cut some expenses, revisit fixed expenses and review staffing - not just the people you employ but the jobs they do. Can anything be combined? Track marketing by results and look at things you’ve ‘always done’ or you ‘outsource’ and re-evaluate them. Tip from the top: “If you have to discount, tie discounts to long term commitment and remember that sometimes price creates value.” Jim Frye CMM (left) with Mick Bettesworth CMM.

www.marinaworld.com - July/August 2009


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ON THE DOCKSIDE

Remote metering and ‘remote’ pump-out Electro-Tec is currently in the process of installing its Sentinel Remote Metering System at QE2 Marina in Guernsey, Channel Islands. According to Electro-Tec business development manager, Brett Dixon, the installation is unique as the socket outlets are installed within the deck. “Sentinel collates metering information for billing and reporting and the socket power is controlled by user’s individual contactless cards,” Dixon explains. “Touchscreen key pads are installed within VX pedestals to provide added security and also enable users to activate and deactivate their supplies.” Electro-Tec, now offering one of the largest ranges of full electric, water and sanitation pedestals, has witnessed an increase in sales in 2009 for pump-out equipment. “Marinas seem to be becoming more environmentally conscious,” Dixon notes. Pump-out equipment can be installed as individual units in public areas for public use, or installed on specific berths for single-vessel use. The company has installed several multipoint pump-out systems. The advantage of these is that the pump is installed as a central vacuum system on land away from the berths ensuring silent operation on the pontoons. A hydrant is incorporated within the pedestal, along with electricity and water, providing the berth user with all services from one point. A notable Electro-Tec installation of this nature was at Jumeirah Beach Hotel Marina, Dubai. “The vacuum system in some cases pumped the waste over 600m from the berths!” Dixon revealed. The marina also included hydrants within the VX pedestals. Contact Electro-Tec in the UK on email: info@electro-tec.co.uk The VX pedestal with integral pump-out.

SEM extensions and WiFi projects Sureline Electrical Modules has enjoyed yet another very productive year developing new additions to its SEM range of service pedestals, including the SEM 6 and SEM emergency cabinet, as well as forming a strong working relationship with Seijsener Marina Services of the Netherlands. for some time on development of an advanced Sureline is now able to offer supply and metering and control system that works on the installation of Seijsener products in the UK GSM (mobile) network. thus extending even further the range of Any registered user will be able to control service bollards it supplies and supports. their power supply with the use of a mobile It is also keenly promoting its new SEM 6 phone or internet based computer. Sureline is bollard, a two compartment module (ideal for liaising closely with Tingdene Marinas in the separate housing of water and electrics) that UK in development of the system. stands 1m high. Constructed from LM6M cast Contact Sureline in the UK on email: aluminium, it can be coated to any colour. sales@sureline-em.co.uk The company has additionally been working

Turnkey upgrade project for Florida marina

No stranger to problem solving, Eaton Marina Power not only manufactures and supplies a proven range of dockside pedestals but also draws on its own diverse experience and that of established industry partners to offer a full range of turnkey marina services. Most recently, the company was asked to conduct a full update for the City of Jacksonville, Florida, a project that began with a complete engineered design for both the landside and dockside work. The customer asked Eaton to handle everything from the new water and electrical installations – including wire, distribution equipment and pedestals – to the repair of the floating docks. One highlight of the project was installation of one of Eaton’s newest product, a stateof-the art e-commerce system featuring the Smart Start Kiosk (right). The kiosk – installed at the head of each dock to control all of the pedestals – is an automatic, self-sustaining, credit card enabled system that

www.marinaworld.com - July/August 2009

is ‘on duty’ 24/7. It allows transient boaters to access power from pedestals at any time of the day or night and ensures the marina cannot lose out on payments. It also prevents unauthorised use of electrical connections and lightens the load in the marina office by eliminating the burden of manually processing every payment. For City of Jacksonville, Eaton partnered with several companies including Bellingham Marine (BMI) with whom it has worked successfully for many years. BMI managed the installation of the electrical equipment at the Jacksonville site as well as updating the docks. Contact Eaton Marina Power & Lighting in the USA on email: marinamarketing@eaton.com

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ON THE DOCKSIDE

Pedestals for the ‘quiet’ and ‘lively’

A total of 270 T6 bollards are being installed at Puerto Portals, Mallorca.

WiFi control for marina services

Following successful beta-testing in Europe, aluminium dockside pedestal supplier TallyKey has now released its newest innovation – the TallyBee Network – for sale worldwide. The system replaces the need for coins, tokens or cards when paying for marina services with a radio controlled system that gives the marina operator an unprecedented level of control. Based on a cellular wireless infrastructure, the office. If one pedestal is temporarily the TallyBee master radio links all power disconnected or damaged, remaining radios outlets and other facilities to the office will simply find new paths to ensure connection computer. Outlets are thus remotely controlled, with the server. The consumption balance is turned on and off and continually monitored. stored in the power pedestal as well as in the Customer accounts are easily settled with computer and is automatically synchronised. a glance at the PC screen and a prompt for TallyBee has been very well received by the the closing balance. Marina staff can also European market and two large systems are remotely control locks or other devices from being installed in Spain by TallyKey agents the office PC manually or on a timer basis, Equiport of Barcelona. Puerto Portals in e.g. to bring an entrance gate online daily at a Mallorca has ordered a total of 270 T6 and T8 pedestals with TallyBee radios. As the marina pre-programmed time. caters for vessels up to 60m, outlet size ranges The system works as follows. A master radio is installed in a convenient position, typically from 16A single-phase to 150A three-phase. at the harbour office. Each power pedestal or The second installation is for 536-berth access control unit is equipped with a TallyBee Marina Ibiza Nuevo on the island of Ibiza. The radio, which is fully integrated and invisible to marina, which also welcomes large yachts, the user. There is no unsightly antenna. has ordered around 230 T6 and T8 pedestals Each radio acts like a repeater. In this way, ranging from 16A to an impressive 400A. challenged radio coverage is instantaneously Contact TallyKey in Denmark on email: re-routed so as to remain connected with mail@tallykey.dk Marinarmatur has supplied an all-black version of its normally polished stainless steel EL service pedestal to Jönköpings Harbour in Sweden. The customer ordered 12 black EL pedestals for the supply of water and electricity (a mix of 16 amp 220V and 75 amp 230V outlets) along with the new Kaj lamp post style light with brass cap. Contact Marinarmatur in Sweden on email: info@marinarmatur.se

www.marinaworld.com - July/August 2009

Dutch marina services provider Seijsener believes that choice of marina power pedestal helps give every marina its own special identity. In order to make the correct choice, the company suggests assessing a marina in terms of whether it is ‘quiet’ or ‘lively’ and offers the following tips. Boaters frequenting a ‘quiet’ marina seek the water in order to escape from the humdrum of daily life. They want wind, water and sun around them and certainly do not want to be confronted with anything that reminds them of the busy city. Dockside facilities at this type of marina, whilst still being durable, innovative and of high quality, can be of fairly plain appearance. Seijsener suggests its ‘Harbour In’ system as a good solution. With Harbour In, the hook-up points for electricity and drinking water are incorporated discreetly into the pontoon decking and stylishly protected by a steel plate cover. Distribution boxes are also built into the decking to create a clutter-free service that still offers all essential amenities. At the other end of the spectrum is the ‘lively’ marina, which should boast the best and most innovative products. To create the right look, Seijsener proposes its Atlantic service pedestal with rugged metal housing, modern design and lighting options. A special service pedestal is also available for superyachts. Nothing is ever black and white, however, and there are subtleties that can further personalise any package. Examples include the Pacific pedestal, which is a slimmer version of the Atlantic; the SEP card, a contactless smart card that can be used for wide ranging services as well as water and electricity; and a pumpout pedestal. Seijsener is a European pioneer in this field and offers an extensive assortment of pump-out equipment including stand-alone models in synthetic materials or stainless steel housing and central pump systems with drainage points at the pontoons. Contact Seijsener in the Netherlands on email: info@seijsener.nl

Harbour In – hidden hook-ups for water and electricity.

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ON THE DOCKSIDE An enhanced version of the curvy new Seawave range has been designed by Rolec Services for Yas Marina.

Repeat custom reaps rewards

UK marina services provider Rolec Services continues to build on an impressive export project portfolio with key deliveries of pedestal packages and turnkey project completions in Europe and the Middle East. As Rolec project manager, Darren Wilkinson, If repeat custom is the best endorsement, points out ‘local knowledge and experience’ the company has scored well with Vilamoura are key plus points for the company when Marina in Portugal, Elizabeth Harbour Marina securing Middle East contracts and undoubted in Jersey, Channel Islands, and Dubai Marina, factors too in helping Rolec win its most recent Dubai. prestigious contract to design, supply and Vilamoura, which has installed hundreds of supervise the installation of marina services Rolec service pedestals in recent years, has now on Yas Island (Race Track) Marina in Abu selected the company’s Berthmaster computercontrolled system to manage its electricity and Dhabi. water services. Unusual requirements for this “The innovative scope and high specification project included integrating Berthmaster with of this project will instantly elevate Race the client’s own marina management software Track Marina into the top tier of global and communicating between the marina and marina venues,” explains Rolec managing the office-based computer via the client’s director, Kieron Alsop. “Much of the services new fibre optic media and communication equipment being installed on this project is highway. both new and innovative to the marina industry Berthmaster can also be extended to operate including the recently launched Rolec Seawave and/or monitor the pump-out, marina access pedestal, the multi-coloured Combi LED deck gates, ticket block entry system and boat lights and the inclusion of over 5,600m of blue washing services. seawater/UV resistant LED rope light due to At Elizabeth Marina, Rolec has returned to be installed under the pontoon fenders running supply 268 of its Classic pedestals to replace around the entire marina.” the services and pedestals it first built over 12 The Seawave pedestal, launched in the years ago. The new versions also incorporate a Middle East earlier this year, will be further computer-controlled and monitored electricity enhanced to meet Aldar Marinas’ exacting standards. Blue LED lighting, illuminated metering system. logos, ornate curved access doors and brushed Following completion of Dubai Marinas’ aluminium service panels have been added. second phase development, Rolec also secured The Seawave will be manufactured in GRP and the contract to design and supply a system have a marine grade gel coat applied providing for phase three – the new Dubai Marina West a robust pedestal finish in the same material as project. The new marina will be equipped with Spinnaker pedestals (newly certified to the the hull of a modern sailing boat. internationally recognised ingress protection Seawave emergency service pedestals have rating of IP65), as well as functional and ornate also been ordered in a high visibility red finish multi-coloured marine grade LED lighting. along with red LED illumination. Emergency Each of the electricity and water meters will be break glass alarms will also be fitted which, visually read at the pedestal location adjacent when broken, activate a red Zenon beacon and to each berth but have been designed and audio alarm. prepared for future connection to the marina All services for Race Track Marina will be office operating computer for remote reading controlled via Berthmaster software, which and invoicing. will be integrated with Aldar’s own marina The contract also includes SOS Spinnakers management package. with life-saving and fire-fighting equipment When the Formula 1 Grand Prix arrives and lighting Spinnakers to illuminate the main in town, the marina will host many of walkways. the world’s most luxurious superyachts.

www.marinaworld.com - July/August 2009

To accommodate their needs, Rolec has redesigned its Megamaster pedestal to better complement the appearance of the Seawave. It has also been upgraded to include LED lighting, 600 amp three-phase electrical supplies, 25mm water supplies and a dedicated and integrated sanitation pump-out facility. A bespoke automated pump-out system has also been designed for the rest of the site offering in excess of 20 sanitation discharge points. No modern marina package is complete without lighting and Aldar selected Rolec Combi LED low level polished aluminium deck lights to illuminate over 20 access bridges. At Race Track Marina the Combi lights will give out white and blue illumination. Rolec worked closely with Aldar’s consulting engineers to make sure all the services met or exceeded international standards and, once all design approvals were obtained, provided technical, logistic and practical support and supervision. Contact Rolec Services in the UK on email: rolec@rolecserv.co.uk

Trend builds for underwater lighting

Having established a name in underwater lights for yachts over the past ten years, SeaVision has turned its attention to designing and developing a range of dedicated dock lights for the marina industry. Halogen (DV24) and LED (DV44) versions of the light have been installed in marinas, mainly in the Americas, for the last three years. This trend for underwater marina and dock lighting is also now on the increase in the Middle East and Europe. The lights are excellent for attracting fish and marine life and, in clear waters, can throw light out 30 to 40 feet. Lights are constructed of the highest quality components and are claimed to have been thoroughly tested in many different locations and environments, ranging from harsh, colder saltwater areas to calm lakes and the clearer waters of warmer climes with no reported problems. They can be easily installed and are easy to clean and maintain. Contact SeaVision via Underwater Lights USA, LLC on email: sales@seavision.com

The DV24 halogen light is ideal for underwater lighting.

29


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On the water and everywhere


ON THE DOCKSIDE

Australian designs launched in Europe

RMCS, working under licence to Australian power pedestal designer and manufacturer Marine Technologies, has introduced the latter’s Sterling and Platinum pedestals to the UK market and beyond. ambient glow from coloured LEDs situated The stainless steel Platinum pedestal is manufactured from very substantial aluminium under the main head unit. extrusions with highly polished stainless steel An additional extra – designed and infill panels. The result is a combination of marketed by RMCS – is the incorporation of high strength and stylish appearance. The unit a SmartCard metering system. The company also features low level deck lighting and a soft offers a full design and installation service for electricity and water pedestals and has particular experience in the metering sector. It can assist with any kind of requirement from basic mini-meters, credit card meters and SmartCard metering right through to fully computerised metering systems using proven technology from Carlo Gavazzi and Specview.

Marine Technologies general manager, Henning Jensen, demonstrates the power of the Fire Cart during the Marinas 2009 field trip. High pressure water (normally mixed with foam) can be directed at a fire in minutes.

Fire cart to the ready, as installed at the Cruising Yacht Club of South Australia, Adelaide.

Inland marina hopes for busy summer

Pedestal in a box

An innovative space-saving twist comes from US company Will-Burt with Ensign dockside pedestals installed in dock boxes. Ensign – a powder coated stainless steel module – fits ideally into boxes such as those manufactured by Trionic. Contact Will-Burt Co in the USA on email: ptryon@willburt.com

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Aquaduct Marina, a brand new 147-berth UK inland facility on the Shropshire Union Canal in Church Minshull, Cheshire, is counting on predictions that financially challenged Britons will holiday ‘at home’ this year. In gearing up for a hopefully busy summer season, Aquaduct employed Maricer and GJP Marina Developments Ltd to install environmentally friendly, cost-conscious high quality black service pedestals. The card metered pedestals are designed for long life and, in keeping with Maricer policy, incorporate recycled plastics where possible in an attempt to reduce environmental impact. The internal chassis and mounting base of each pedestal is manufactured from tough, recycled High-Density Polyethylene (HDPE) and the sides and lids manufactured from acrylic capped ABS given a ‘pinseal’ finish. The result is claimed to be one of the strongest, scratch-resistant ultra violet stable

Marine Technologies has been actively marketing Sterling and Platinum on its home market, most recently at the Sanctuary Cove Boat Show and the Marinas 2009 Conference and Exhibition, both held in May on the Gold Coast. At Marinas 2009, the company also took the opportunity to give delegates a demonstration of its popular ‘Instant Response Fire Cart’ mobile fire-fighting unit. Contact RMCS in the UK on email: sales@rmcs.co.uk and Marine Technologies in Australia on email: sales@marinetechnologies.com.au

SmartCard metering (above) has been designed by RMCS for the Platinum pedestal. materials on the market. With energy costs in mind, the pedestals incorporate 2D 16W illuminated heads, which consume less energy than standard incandescent lamps and have a longer lifespan. Each pedestal also incorporates a water supply with heat trace cable to internal pipe work to help ensure free flowing water even on the coldest winter days. As this was a completely new facility, Maricer also installed sub-mains supplies to a range of buildings and service areas like the fuel pump and pump-out station. In addition, low level lighting was provided for the entrance road, parking areas and basin perimeter along with supplies to WiFi positions around the marina basin. Contact Maricer in the UK on email: sales@maricer.com

www.marinaworld.com - July/August 2009


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ON THE DOCKSIDE: FUEL SYSTEMS

Devising ‘standards’ for fuelling systems Petroleum Marine Consultants (PMC) of West Palm Beach, Florida, is one of many companies and regulatory agencies involved in the production of a ‘recommended practice’ for the installation of marine fuelling systems. the industry a ‘standard’ with regard to industry “To date, there has been no industry standard procedures, manufacturers’ recommendations that describes how to construct a marina fuelling and regulatory requirements for marina facility that is protective of human health and fuelling facilities. The committee involved, the environment, is simple to construct, easy to chaired by Doyle, is made up of representatives maintain and user friendly for the operator and from service and installation contractors and customer,” explains PMC CEO Paul Doyle. “As regulatory agencies. It has also had the benefit a result, there is no standard marina design and many marina facilities show evidence of having been cobbled together.” Marina fuelling facilities must perform safely, reliably and economically in a very challenging environment. Corrosion, ultraviolet radiation, heat, cold and constant movement that can range from a few inches to tens of feet each present engineering challenges that must be understood and addressed, Doyle asserts. “In addition, marina fuelling systems may have to incorporate design elements to cope with hurricanes, floods or drastic water level changes that are unusual but foreseeable. The typical fuel system installation contractor does A mobile cart connects boats to the fuelling not construct marina fuelling facilities network while they remain in the slips. on a frequent basis. There is often little of reasoned comments submitted by parties internal company experience to draw on when interested in the marina fuelling industry. a marina project is undertaken,” he says. The purpose of the document is to provide a Good news comes from the Petroleum basic reference that gives concrete, authoritative Equipment Institute (PEI), which is currently guidance on how to deal with the challenges of developing PEI/RP 1000, a document that offers

Fuel docks threatened as major suppliers pull out Marina operators in New Zealand are worried that major fuel companies appear to be divesting their interest in marine fuel installations as leases come up for renewal. Phil Wardale, chairman of the New Zealand Marina Operators Association (NZMOA) and manager of Bayswater Marina in Auckland, says the association is very concerned about the situation. communities. “Other than a fuel supply, charged “Ten marine fuel facilities throughout the at a premium rate on Kawau Island, there are country have either closed completely or the only two sources of fuel on Rodney’s east coast marina operator has had to take over the facility north of Gulf Harbour,” he says. and upgrade at quite significant cost,” Wardale The Sandspit tank, installed in November explained. “It appears that fuel companies are 1994, is a double walled glass fibre model assessing the volume and revenue against the installed by Maskell Productions. Maskell environmental risk of whether they want to be supply manager, Brian Wentworth, is surprised associated with an environmental spill.” by the decision to remove it. “This 15 year Mobil pulled out of a diesel pump at Opua lifetime is news to me,” he comments. “As long Marina on the Bay of Islands last October as the tank has been installed by an approved and closed the diesel pump at Riverside Drive installer, it is warranted for 30 years from Marina in Whangarei Harbour. Boats now have installation date. In the United States, they pull to motor across to Marsden Cove or the other out the tanks after 30 years, do some repairs and side of the harbour to fill up. put them back in the ground.” Shell pulled out of the West Park Marina on Chevron spokeswoman, Sharon Buckland, the upper reaches of the Waitemata Harbour and says Chevron is looking to remove the tank BP has shut its fuel facility at Wynyard Wharf. in the near future because it is potentially an Chevron is looking to remove a 15 year old tank environmental hazard - especially as it is so it claims is past its ‘use by date’ at Sandspit and close to the coast – and that it is not financially another tank has been removed at Leigh Wharf. viable to replace it. Rodney District Council harbour master, David This approach is alarming as there are many Thatcher, believes these tanks to be essential to tanks throughout New Zealand that have reached both the commercial and recreational boating

34

constructing safe, environmentally protective marina fuelling facilities that will provide reliable and economical service for many years. The document offers recommendations for materials, designs and installation procedures suited to a wide variety of environments. Although only US reference documents are used and all committee members are US based, the PEI is an international organisation and Doyle – who has installed fuel facilities in the Bahamas, Canada, Turks and Caicos, Costa Rica and Mexico, and is currently designing facilities in the Middle East – believes there is no reason why it cannot be applied on a global basis. Fuelling facilities, meanwhile, continue to be developed in various guises with in-slip fuelling emerging as a new trend. Petroleum Marine Consultants specialises in various systems including a mobile fuel cart option, which delivers fuel at over 100 gallons/minute to megayachts. All fuelling positions are located below the pontoon decking so as to be unobtrusive when not in use and multiple hydrant connections are strategically positioned around the marina to enable fuel to be delivered without the need to move vessels. Manual or electric stainless steel valves in conjunction with the proper sized Camvalock adaptors are rigidly mounted using stainless steel hardware. Hydrant connections and fuel delivery piping is installed within secondary containment. A ‘snuffer’ heat activated fire extinguisher is mounted within each fuel sump and a leak sensor is mounted as per the manufacturer’s specification. Contact Paul J. Doyle at Petroleum Marine Consultants, LLC in the USA on email: paul@petroleummarine.com the 15-year mark and the financial viability has other ramifications. “The provision of on-water fuelling facilities that give the boating public a safe and clean environment with associated spill response equipment on hand is a costly service to provide. These significant costs can only be recovered through the fuel price at the pump, which is typically 5 to 10 cents per litre higher than high volume vehicle petrol stations,” says NZMOA executive and Half Moon Bay Marina operations manager, Brett Colby. “Marina operators who have taken back ownership of their marina fuel stations simply do not have the buying power (due to low volume turnover) of the major fuel companies and have no choice but to pass these costs on to the boating public.” “These marinas have found boater resistance due to price. Some boat owners are not prepared to accept this additional cost and we are noting an increasing desire to refuel with jerry cans. The safety and environmental risks associated with unregulated refuelling practices are concerning and very significant,” he adds. The NZMOA is seeking government recognition of the value of the marine industry to the New Zealand economy and the importance of supporting its growth and development. Boating continues to grow as a national pastime. The association will also seek assurance that marine fuel facilities will be maintained and available in strategic locations to ensure the environment is protected for future boating generations to enjoy.

www.marinaworld.com - July/August 2009


Lifetime guarantee

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With clients worldwide and equipment supplied to some of the most prestigious projects in the world such as; The Jumeriah Beach Hotel, Dubai Marina Yacht Club and the Royal Court Palace in Muscat, Oman, Electro-Tec has both the experience and the know how to provide the highest level of quality and service. Call us now for our 40 page brochure.

www.electro-tec.co.uk Tel: +44 (0) 1754 881919 Fax: +44 (0) 1754 881617 info@electro-tec.co.uk *Lifetime Corrosion Guarantee. Refers to Pedestal outer materials and internal chassis for the life of the product, typically 15 years.


ON THE DOCKSIDE: FUEL SYSTEMS

Vance Young

“The MarinaOffice PureFuel - Fuel Interface is just what I need to ensure this smooth operation.”

Easy integration

Barber Marina in Alabama has a fully integrated fuel management system.

Forward thinking with next generation fuel management by Vance Young

Not long ago, the only fuel management systems available to the marina industry were stand-alone fuel consoles or systems unrelated to the marina specific industry. In fact, it was only a little over three years ago that the marina industry was introduced to the ‘first’ dedicated marina management software solution that included completely integrated fuel management. At that time, Scribble Software rolled out its MarinaOffice Fuel Dock edition, which encompassed complete marina management features but also included seamless integration with fuel dispensers and pay-at-the-pump terminals. In today’s economic climate, many organisations have downsized. Scribble has, however, taken a different approach by expanding its organisation and the solutions it provides. Notably, it has introduced PureFuel – Fuel Interface (FI) as the next generation of fuel management, an alternative package that is not only ‘new’ but also currently more costeffective than other options.

World-class service

Barber Marina, a new marina located on the Intra-Coastal Waterway at Daymarker 74, just north of the City of Orange Beach, Alabama, has been one of the first facilities to implement the new system. Marina amenities include concrete floating docks for vessels greater than 100 feet and a 400-slot dry storage building capable of handling boats up to 42 feet and 43,000lbs. Other marina facilities include a fully stocked ship store, gasoline and high speed diesel pumps, restrooms, showers, laundry facilities, Wi-Fi Internet service, pump-out facilities, 24 hour security, 24 hour video surveillance and a full service boat yard. “In addition to providing a world-class boating facility, the staff at Barber Marina is committed to providing world-class customer service,” said Dale Siebert, vice president of

36

The Barber Companies, Inc. “We expect this world-class customer service to include a fuel management system that completely integrates with a fully functional marina management and point of sale software solution. After observing the new MarinaOffice PureFuel – (FI), I realised this was the fuel management solution we required.” The system was installed in the Barber Marina ship store along with MarinaOffice and PureRetail – Point of Sale (POS). The fuel interface was configured to integrate with eight high and regular speed Dresser-Wayne dispensers providing complete management and control to the touch screen POS workstation. Matt Ingram, project engineer for The Barber Companies was particularly interested in the integrated infrastructure of the system. “I was very pleased to see the results of the PureFuel – (FI). The ease of implementation and the ease of use are absolutely amazing,” he noted.

The successful implementation of the system emphasises the detail put into the design and deployment of a fuel management system meeting the needs of many marinas similar to Barber. While the implementation at Barber Marina involved newly installed digital dispensers, the system can easily integrate with most dispenser brands including Gilbarco, Wayne, Tokheim and Bennett. Marinas still using non-digital mechanical pumps should not feel left out of a possible modern fuel management solution. The new package was designed to easily integrate and control these mechanical style dispensers including the combination of mechanical and digital. The ship store in the modern marina requires a point-of-sale solution that can handle normal retail sales, as well as tender fuel transactions. PureFuel was designed to seamlessly add on to Scribble Software’s PureRetail – Point of Sale (POS) software solution. This direct ‘add on’ interface supplies the most efficient means of managing retail sales, cashing out and pre-paying fuel transactions, and providing a direct interface to a back-office accounting system. This style of interface ensures the accountability of every drop of fuel dispensed and helps minimise any loss in fuel revenue. Marina stores with multiple point-of-sale stations can all easily include direct fuel management by utilising the built-in fuel server, a software process that runs invisibly on a centralised computer workstation or Fuel gauge.

Fuel inventory control

The day-to-day operations of Barber Marina are handled by marina manager, Lee Harmon, and the daily operations of a new marina have him running in all directions. “A smooth operation for the ship store and fuel dock is extremely important to me,” he explained.

www.marinaworld.com - July/August 2009


A Step Ahead of Our Competition, So You Can Stay A Step Ahead of Yours!

Eaton-Marina Power and Lighting’s key focus on new product development helps us to change and grow with the industry, which in turn, keeps your marina development at the forefront of new technology. With our expansive product line, we are able to offer marina owners and developers with a complete electrical solution from pedestals, distribution equipment and wire. Eaton-Marina Power and Lighting provides a complimentary electrical layout to minimize equipment and wire costs, as well as reduce installation time and possible construction delay. And of course, if you are looking to upgrade your power pedestals, Eaton-Marina Power and Lighting is still the worldwide leader in marina power equipment.

Call Today for More Information 1-800-723-8009 www.marinapower.com


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ON THE DOCKSIDE: FUEL SYSTEMS Outdoor payment terminal (left) and fuel monitoring (right).

server acting as the communication gateway for all fuel dispenser interface functionality. This centralised approach makes deployment to multiple POS workstations very easy and non-restrictive. Marinas can also offer a pay at the pump solution using a Pay at Pump (PAP) module. This is an invisible software process that runs on a centralised workstation or server and constantly monitors all fuel dispensers and credit card readers for activity. As soon as the customer initiates pay at the pump activity, the system takes control and walks the transaction through the process. If the fuelling activity occurs during normal business hours, the fuel transaction is immediately pulled into the POS system, which then posts the transaction into the back-office accounting. Any fuelling transactions performed after hours are stored in the centralised database and immediately imported into the POS the next time it is opened. The key to the centralised pay at the

pump server is that it runs invisibly on the server, thus enabling any and all point-ofsale workstations to be shut down outside of business hours. Existing fuel dispensers that do not include a credit card reader can still implement a pay at the pump solution with the use of the PITERM outside payment terminal. This can be wired in with the PureFuel – PAP system to provide a payment terminal for both digital and mechanical fuel dispensers. The benefit of the PI-TERM terminal is that one terminal can support multiple dispensers and hoses. When a customer swipes his credit card to initiate a fuelling transaction, the terminal will prompt for the hose number it wishes to authorise. Once the fuelling is complete, the terminal will finalise the transaction and print a customer receipt. Scribble’s overall goal was to deliver a next generation fuel management system that provides state-of-the-art fuel management

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functionality at an affordable level within the reach of all marinas. “We feel like we hit this goal right on,” said Tonia Stevens, Scribble office manager and future markets team member. “PureFuel – FI provides complete dispenser control along with fuel inventory control, flexible reporting, enhanced graphical displays, fuelling animations and voice audio notifications.” “The affordability and value is second to none. With the release of PureFuel – FI and PureFuel - PAP, interest and orders have been very encouraging. Next generation fuel management integration is now within the reach of all marinas,” she added. Vance Young is director of technology for Scribble Software Inc., of Virginia, USA. He can be reached on email: vancey@posscribble.com

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ON THE DOCKSIDE: FIRE PLANNING

Emergency planning – and the right kit

At 5.45 a.m. on 5th February this year, a boat exploded at 600-berth Waikawa Marina, Marlborough Sounds, almost instantly engulfing two neighbouring vessels in flames and badly burning a third. Mercifully no one was hurt but collateral damage stacked up to around NZ$3 million. In this situation, staff training, a practised fire drill and experienced local fire fighters are the best you can hope for. But nothing is foolproof. “The video surveillance showed that when the boat exploded – complete with gas bottle – the two vessels to its left were almost instantly engulfed in flames. It took only about three minutes for them to be beyond saving,” Marlborough Sounds marinas manager Jeannine Paul told Marina World. “I don’t think anyone realises how quickly a well fuelled fire takes to become so empowering. If any marina personnel had been standing beside any of these vessels as the initial explosion occurred and spread to the other boats, they would have been in huge danger.” Like any professionally run marina group, Marlborough Sounds Marinas has a fire plan but there are always unknown factors in any emergency response situation. “Our plan is focused on evacuation and taking vessels from a safe area around the burning vessels, not going near burning vessels or any that are immediately alongside unless it is a very minor fire. But beware of gas bottles! Any demonstration I’ve ever seen of marina fire carts didn’t really anticipate this sort of

event – it’s huge. A demo on a few burning drums of petrol while it seems dramatic isn’t anywhere near the size of an out of control marina fire.” Outside assistance was vital. “We were lucky to have a very quick responding fire brigade who only took some eight minutes to get to us. If you are in a more remote area, it would be more difficult and managers would need to know how they can respond themselves The aftermath of fire at Waikawa Marina.

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ON THE DOCKSIDE: FIRE PLANNING and stay safe. They also need to know about the equipment they should have to hand, including personal protection which I’ve never seen available in marinas. We have fire gloves only. My advice is to get some specialist training from fire fighters but I accept that they may be reluctant to go the whole way as they don’t generally want the public to become involved in fighting very dangerous fires.”

Within three minutes, the boats were beyond saving.

Lessons learned

Communication is the key to ensuring that relevant people can get to the scene to help the fire brigade as soon as possible. These include marina staff, several skippers with boatmen to move vessels, extra staff to man marina pumps to keep vessels that are not involved in the fire wet, crowd control, and the marina manager who should be in fire command to respond to any requests. Jeannine Paul highlights the following: • Everyone should know their role prior to the fire. Practices involving the emergency services are good. Our staff were somewhat overawed – not surprisingly – and some of the fire plan was ignored. It didn’t make any difference as it turned out but we all feel a lot more confident now. Be prepared for the shock of it all. The old saying that what you knew before is the same as what you will know after is correct but it’s handling the

drama at the time that you possibly don’t understand until it happens. Practice with flashing lights and smoke bombs does help and it’s important that the people who know what they’re doing are the first in the water. • Grapples are really important to secure burning vessels. If they are well alight, however, leave them to the firemen who have protective gear too. Our staff didn’t have grapples and chain (they have them now) and when they poured water on the fire it sent one of the burning vessels back across a fairway into another jetty. We nearly had a second fire. • Staff should not be heroes and put themselves in danger. If they are too close to a burning vessel they could be injured

or killed if a gas bottle goes off. One of my staff who walked past the boats when they were still alight said it was okay as it wasn’t ‘that hot’. He missed the point of what was about to explode and cause fire and flying projectiles. He was somewhat shocked as he thought that through and watched the video afterwards. • There are lots of nasty fumes. We have added gas masks to our fire trolleys. We were in two minds about this as we didn’t want skippers or staff thinking it was okay to go into the fire area. We added them with the proviso that they do not do this but use the masks when an inevitable change of wind sends the smoke into their working area. • We had small axes for cutting through mooring lines. We still have them but they are useless for cutting lines so we now have sharp knives as well. We also have burn blankets although, luckily, we didn’t need them in this instance. • Know where your liveaboards are so that you can evacuate them. They should be able to drive their own boats out. We had someone we did not know was there but popped up to ‘watch’ further along the jetty. We thought that next time we would shout more strike boats to wake anyone who may have slept overnight on their vessels.

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BOATING FACILITIES

Green measures and community partnership in Puget Sound by Sarah Devlin

Port Townsend, a district-wide municipal corporation as well as a policy-making and regulatory body that owns much of the public land adjacent to the Center. This collective number of voices disproves the maxim ‘a camel is a horse designed by committee’. The resulting 290ft (88m) high trestle dock is impressive. The goal was to mitigate impact on existing eelgrass - an important habitat for juvenile Pacific salmon and Dungeness crab. “We were essentially restoring the beds and increasing the eelgrass,” says Stan Cummings, who replaced Dave Robison as executive director of the Northwest Maritime Center in 2006. “The existing eelgrass was decimated by the oil projects here.” As many in the marina industry know, environmental regulations are strict when it comes to endangered or protected plant or wildlife species. Eelgrass growth is often impaired by marine construction, increased turbidity and light reduction. The Washington State Department of Ecology estimates its coast has lost a third of its eelgrass beds. Nearby, Port of Port Townsend-owned Point Hudson Marina and Resort nearly ran foul of sensitive regulations surrounding eelgrass two

Maritime tradition abounds in the small city of Port Townsend, Washington, located in a relatively well-protected bay just north of Seattle on the northeast corner of the Olympic Peninsula on Puget Sound. As is typical of the Pacific coast in the United States, specifically in the northwest corner of the country, Port Townsend started as an overseas shipping seaport and evolved into a fishing town. As such, the area is renowned for its classic wooden boats as well as its fishing and sailing heritage. Northwest National Laboratory, a marine Thanks in large part to grants from the research operation; the National Oceanic M J Murdock Charitable Trust, the Kresge and Atmospheric Administration (NOAA) Foundation and the Bill and Melinda Gates Fisheries Department; the Washington Foundation, along with a great deal of financial Department of Ecology; the Washington and physical support from the community, Department of Fish and Wildlife; the US the Northwest Maritime Center - home of Army Corps of Engineers; and the Port of the Wooden Boat Foundation and site of an annual WoodenBoat Festival - was able to purchase a dilapidated industrial waterfront The dilapidated dock viewed from the northeast. site, most recently owned by Thomas Oil, and in existence since the 1930s. Overall, the campaign is looking to raise $17.2 million for this public/private partnership whose capital campaign is being led by Jim Whitaker, the famous sailor and mountain climber. The Center recently completed construction on two shoreside buildings that will offer a variety of marine-related educational services to the public, including boatbuilding demonstrations, interactive exhibits, lectures for marine professionals and courses in maritime skills. Overall, it will have 6,160 square feet (572 sq m) of dockage and piers and nearly 27,000 square feet (2,508 sq m) of indoor space. The main pier, designed by Miller/Hull Partnership in Seattle, Washington, and built by Caicos Construction (Port Gamble, Washington) in 2004, resulted from input from 12 separate sources, including Pacific

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BOATING FACILITIES

Municipal marina expands with local input

Expanding any marina involves acquiring the correct permits, adhering to various regulations and listening to community input. This final hurdle increases, however, when your marina is considered community property. Adjacent to the Northwest Maritime Center, Port Townsend Boat Haven Marina is the area’s first full-service marina established by the Port of Port Townsend, a county-wide governing body formed in 1924 by the residents of Jefferson County, Washington. With a goal to foster economic activity, Port of Port Townsend owns and manages three marinas, a 21-acre (8.5-hectare) recreational park, a 1,200ft (366m) public beach, a boatyard with 17 acres (7 hectares) of dry-storage and a 330-ton lift, five public boat-launch ramps, an airport and a ferry dock. This small coastal region - a county of fewer than 30,000 people in about 1,800 square miles (about 4,600 sq km) - sees more than 33,000 overnight guests at the marinas and recreationalvehicle (RV) parks. At Boat Haven, the first pile was driven in 1931. Over the years, the marina has expanded to accommodate 475 commercial and recreational vessels and provides more than 6,000 overnight guest moorings. Shaped as a 19-acre (8-hectare) rectangle, Boat Haven is protected by a riprap breakwater and year-round permanent and transient moorage. For the Port of Port Townsend, replacing Boat Haven’s A/B dock system, which was originally built in 1969, is a top capital priority. A citizen’s advisory committee developed the new design over the past year and the project is currently in the permitting stage. “It was a 12-month community design phase,” says Jim Pivarnik, deputy director for Port of Port Townsend and manager for both Boat Haven and Point Hudson Marina and Resort. “The commissioners wanted community input and it was a long, arduous process. We had to work for all interest groups.” “We have transient, permanent and marine trade work here,” Pivarnik continues. “These three groups don’t always have the same goals”. So, what’s the biggest concern for a community marina as opposed to a private one? According to Pivarnik, one of the Port’s goals was to expand slips to accommodate today’s bigger, beamier boats. “We wanted to get rid of the 20ft (6m) slips, but the community sees the area as a small boat community. We compromised. The smallest slips will accommodate boats up to 25 feet (8m).” The marina will still lose 35 of the 175 slips currently available on the A/B docks, but the compromise appeased the citizens of Jefferson County. To further maintain a focus on the community and its heritage of classic wooden boats, the superstructure will be timber or composite. “No concrete,” Pivarnik adds. “In keeping with the design look in the area.” Permitting is anticipated within eight months (as of May 2009) and bids will go out in January 2010. They will use this spring to build all the floats and fabricate the gangways. Ultimately, the marina will be ready for Port Townsend’s annual Wooden Boat Festival in September 2010.

The old dock during the Wooden Boat Festival.

years ago. With its own redesign project under way, the marina had nearly completed its construction when it butted heads with the regulations. In Puget Sound, the marine construction season is quite short, with a 15th February deadline. As the important date grew closer, marina manager Jim Pivarnik began to work with regulators. The project was granted a three-week extension, but “a marine biologist had to be on-site with binoculars and polarised sunglasses. If he saw a single fish, we would have to shut down.” Miraculously, they made it through. The marinas in Port Townsend are mostly protected, Pivarnik claims. “There’s no eelgrass in our marinas. The Center, however, is in open water.” With this in mind, Miller/Hull Partnership extended the existing pier’s footprint and reoriented it in relation to the sun’s arc, thereby minimising shade on the eelgrass growing near the shore and platform. Each of the pier’s 38 steel pilings is cantilevered out from the stringers with metal panels attached to stringers below the dock reflecting sunlight to the eelgrass in a 60ft (18m) zone deemed ‘critical’. Grates along the walkway reduce shadow lines that

www.marinaworld.com - July/August 2009

inhibit salmon from crossing and/or seeking shelter in the eelgrass. One surprising result is that the pier now provides the deepest draft moorage in Port Townsend’s waterfront. In addition to its deep-water pier, there will be a beach boardwalk, small-boat staging platform, and a hand-launch boat ramp approved by the Americans with Disabilities Act. The pier will also serve as an ecologically friendly way to heat the main buildings at Northwest Maritime Center. These structures - the Chandler Maritime Education Building and the Heritage Building - had no heat for a recent dedication event, but will be heated via black hosepipes strung under the walkway on the pier that will pump seawater to shore when they open to the public in September of this year and January, 2010, respectively. The Center’s pier has received national and international awards, such as an Engineering Excellence Award from the American Council of Engineering Companies of Washington; a Technology Merit Award from the Environmental Business Journal; and a Waterfront Center International Excellence on the Waterfront Award. The structure also serves as a ‘demonstration

45


BOATING FACILITIES

The completed Northwest Maritime Center building is the hub for marine related educational programmes. to allow natural light to penetrate the building dock’ for other northwest coastal areas and can more easily and reduce the need for artificial help development companies leap the hurdles daytime lighting. caused by environmental impact. “And plenty of recycling,” Cummings adds. But, Cummings asserts, they’re going “We cleaned up this site and used recycled for the gold. LEED Gold, that is. LEED, or lumber and metal from the existing structures. “Leadership in Energy and Environmental The land was nearly toxic when we purchased Design,” is a green building rating system it.” worldwide. Gold is a top rating, second only Once completed, the Northwest Maritime to Platinum. To achieve this, the Miller/HullCenter will act as a gateway of sorts for public designed Northwest Maritime Center buildings access to the water. In that capacity, this will be constructed of lumber certified by the privately funded project will include ongoing Forest Stewardship Council of the United educational programmes to teach boaters and States, extra thick insulation, and clear storeys

the public about protecting marine resources while introducing non-boaters to the joy of being on the water. A boardwalk will provide a public promenade and eventually link the Northwest Maritime Center with a public park, as well as Point Hudson Marina next door. Port of Port Townsend asserts that 100% of its property must be accessible by the public. “We’re at about 80% now,” says Pivarnik. “To help achieve this, Commissioners approved a $20,000 purchase order to mimic paths built by the Center,” he adds. “Pedestrians will have seamless access to Port property, like the jetty. There’s some real synergy here.” The Center, Cummings also claims, will bring boaters into Hudson Point Marina, which is owned by the Port of Port Townsend. “This was a true private/public partnership,” Cummings states. Members of the Center were on the Point Hudson advisory board, while the Port of Port Townsend was heavily involved in the development of the Northwest Maritime Center. Although the Northwest Maritime Center will eventually have about ten public moorings - the pier will be reserved for charter vessels and larger boat reservations - the marina is “a stone’s throw away,” says Cummings. Boaters will be able to pick up a mooring or reserve a slip at Point Hudson, which accommodates boats up to 70 feet (21m) and has 32 slips with 800 feet (244m) of linear dockage, plus a 48spot lot for recreational vehicles (RVs). “We’re full at the marina in season, but we do hope the Center will boost our shoulder season,” says Pivarnik. “It will definitely boost the economy and boating community here.”

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MARINA STANDARDS Albufeira Marina, Portugal, was assessed to Five Gold Anchor status.

Roger Granger, John Turgoose & Julian Goldie

Gold Anchor framework for ‘best working practice’ The Yacht Harbour Association (TYHA) of the UK established the Gold Anchor Award Scheme in 1984. Its aim was to provide a quality review of marinas with the overall objective of improving standards of marina facilities available to all boat owners. In the UK, the scheme employs two assessors – John Turgoose of JT Consult and Roger Granger – one-off assessors from within ‘management council’, and representatives from overseas covering Europe, the Middle East and Asia. John Turgoose and customer-turned-assessor Julian Goldie discuss the process. assessor may be able to recommend ideas Assessor’s view: John Turgoose or improvements for a marina. These will be The scheme is significantly different to the discussed with the marina manager or owner ‘star’ system used for assessing hotels. Firstly, and will appear in the report that follows the the assessment date is agreed in advance so the assessment. marina has a chance to prepare itself - to ‘put its best foot forward’. Secondly, the assessment is meant to be friendly and helpful and, thirdly, it is based upon a Code of Practice, which is available to TYHA members and marinas in advance - often at the marina design stage. The assessment includes environmental matters as well as Health & Safety issues so a considerable amount of time is taken up with paperwork and certificates concerning plant and equipment at the marina, as well as in examination of the marina layout and facilities. Standards of customer service and staff qualifications are also considerations. Participating marinas are assessed every three years. This gives each marina time to undertake new developments and for improvements to take shape. The assessor will have read the last assessment report before the next visit to the marina and will be looking to follow through the recommendations that were mentioned in the previous report. The

Although marinas have three, four or the top accolade of five Gold Anchors, there is no reason for a marina not to have just one or two. The survey form completed by a marina in advance of the assessment visit gives the marina manager a good idea of what the assessor will be looking for and the opportunity to implement improvements in advance of the assessment visit. An increasing number of marinas, both inland and coastal, have a few vacant berths. The lost revenue from vacant berths directly affects the bottom line of a marina’s profit and loss account. In today’s competitive environment, a marina that is able to display any number of Gold Anchors on marketing materials and on the marina website demonstrates that it is interested in quality and is willing to ‘stand up and be counted’.

Customer’s view: Julian Goldie

The Gold Anchor Award Scheme is an important opportunity for every marina to review the way it operates from the customer’s point of view. Our customers choose to keep their boats in our marinas for a number of reasons. Over the years the average boat length has changed dramatically, from 8m in the early 1970s to 12m and in many cases above, resulting in a need to alter the design of marinas to accommodate larger boats. This presents huge challenges for marinas that were established in the early 1970s or before. Tollesbury Marina falls into this category. The marina was excavated from salt marsh, which surrounded an original boatyard that

The Gold Anchor Award scheme gave Tollesbury Marina a framework for best working practice.

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MARINA STANDARDS dated back to 1850 and spent much of its history restoring J Class Yachts and Essex Smacks up until the 1960s. Tollesbury Marina was opened in October 1970. Our first generation spent the following years filling the marina with boats usually of between six and eight metres in length. Our yacht club was built and we continued to encourage new berth holders. Over the years since the early ’70s we invested in new facilities to improve the service that we could offer our customers. It took a considerable amount of time to clear the old boatyard, improve the grounds and refurbish the clubhouse. In 1995 we undertook the huge task of making the marina and boatyard Health & Safety compliant. This resulted in removing much of the original machinery, identifying hazards and concentrating on safe working practice for all the company’s activities. At Tollesbury we offer our customers boat handling facilities - carried out by competent trained staff - an on-site chandlery, a yacht repair centre offering a range of services from major repairs to re-sprays, a rigging service, and a brokerage and new boat sales centre. To make our customers feel more at home, our clubhouse, The Tollesbury Cruising Club, offers a covered heated swimming pool, two new hard dual colour tennis courts, large patio area and barbecue, all set in a one-acre garden. The club offers a friendly bar serving bar snacks and an à la carte restaurant with home cooking. The club offers an active cruising programme, which encourages beginners to join in and an informal racing programme to top the list. The Gold Anchor Award Scheme assessment offers us a framework to formulate a ‘Best Working Practice’ with which to run our

updating some of our facilities. Cost is a huge constraint and we have to budget very carefully to achieve our objectives. We are very proud to have achieved the Four Gold Anchor Award status and fully understand the extra mile we have to go to achieve the Five Gold Anchor Accolade.

Customer as assessor

Attention to detail is evident throughout Albufeira Marina. marina. We are assessed on all aspects of our organisation: our facilities, customer service, staff training and qualifications that are relevant to the marina company, the assessment based on the Code of Practice, our approach to Health and Safety matters, our approach to our Environmental Code and responsible energy usage. Above all, the assessment is designed to encourage the marina to continually improve the facilities and services that it offers to its existing and new customers. Here, at Tollesbury, we are well aware that we still have further work to do, in improving our boatyard infrastructure and further

As previously mentioned, there is sometimes cause to appoint ‘one off’ assessors from within management council and Julian Goldie undertook the role on a visit to Albufeira Marina on the Portuguese Algarve coast last July. Albufeira Marina was built within the last four years and has thus been designed for larger boats. The entire design of the marina was focused on sustainable use of energy and recycling is top of the list of priorities. Every detail has been carefully considered including: glass companionway entrances to the pontoons; the underground car park; the location of the boatyard; the antifouling interceptor; and the oil separation facility. After the assessment had taken place, Goldie was delighted to present the Five Gold Anchor Award to Albufeira Marina on behalf of TYHA. TYHA is currently actively promoting the Gold Anchor Award Scheme and all members who have not to date participated, have received a personal invitation to do so. Many new marinas have come forward already and it is hoped that this invitation will encourage more marinas to follow. For further information on TYHA and the Gold Anchor scheme, go to www. yachtharbourassociation.com

T H E L E A D I N G S U P E RYAC H T B E R T H S P E C I A L I S T S To design, develop and construct a marina for the worlds leading Superyachts is a challenging task. To do it in 90 days, in a foreign country, is almost unbelievable. Featuring 373 metres of concrete pontoons, requiring over 800 tonnes of concrete and 11,000 man hours, Superior Marinas and partners Al Masaood completed the job on time. Congratulations to the Abu Dhabi National Exhibitions Centre for staging the very successful Abu Dhabi Yacht Show. Call Superior Marinas today to discuss how we can help you with your marina or commercial berthing requirements.

Superior Marinas - A division of Superior Jetties

phone Australia +61 7 5594 8200 UAE +971 2 6424 222 email info@superiorjetties.com web www.superiorjetties.com

50

www.marinaworld.com - July/August 2009


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PRODUCTS & SERVICES

SF builds global network

As worldwide demand continues to grow for its advanced floating concrete pontoons and breakwaters, SF Marina has established a new factory in Minia, Egypt, for its joint venture partnership SF Marina Egypt. The company will now be able to manufacture the complete SF product line on location. Established in 1980, Pax Kent holds licences Founded in 1998, SF Marina Egypt is the to represent and manufacture SF Marina sole producer of floating concrete pontoons products. Headquartered in Dubai, the company and breakwaters in the nation. Working closely specialises in project management, consultancy, with customers, it offers customised products architecture and turnkey construction. for projects along the Nile and Egyptian coast. The SF Marina product range is as diverse SF Marina Egypt president Mostafa El Badawy as it is global, as can be seen in a recent officially opened the new facility in May with new venture in South America. SF Marina Minia governor Dr Ahmed Dia El Din. representative Las Marinas and prefabricated SF has also made strides forward in the house builder Ruca Panel have joined forces to Middle East by restructuring its organisation revolutionise the Argentinian houseboat market. in the United Arab Emirates. Pax Kent SF floating concrete platforms are married with International, SF Marina and Eric Hersperger advanced modular structures. have partnered up to form a new company, “We had an incredibly warm reception at PKI/SF Marina UAE. Hersperger will serve as the recent Buenos Aires South Yacht Show managing director. in Nordelta,” commented Las Marinas marketing and PR manager, Jacinta Bardach, in May. “It’s such a new product but the interest is there. A great number of people have already toured the house.” The first building (left) is currently on display at the Puerto Bahia Grande. In the future, it will move to the river near the Las Marinas facility where it will serve as a showroom. In addition to the new houseboats, the company also offers, designs and builds a wide variety of pontoons, docks, outdoor decks and timber retaining walls. Contact SF Marina in Sweden on email: info@sfmarina.se

from 4 to 1000 ton

Successful launches new IT services Successful Software of Greece has announced the release of Successful Marina Management System 2009 for Windows and expanded its marina and boatyard oriented IT services. The new offering includes an online reservation system with credit card processing and help for marinas wishing to develop a website. Also significant is the introduction of Successful Marina Point of Sale (POS) and Successful Marina Pocket. The latter is a handheld management tool and POS is an extra module that can be bolted on to the general marina management system. Via Successful Marina POS, the user can sell products and services in various parts of the marina site, e.g. the chandlery and other shops, fuel station, restaurant, bars etc. Purchases can be billed separately or as part of a final settlement invoice when the customer is ready to leave the marina. The system helps the marina operator to keep track of purchases from suppliers, assess stock levels and ensure appropriate re-ordering takes place. It also supports the printing and recognition of bar codes in order to further streamline the marina inventory. Contact Successful Software in Greece on email: sales@successful-soft.com

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PRODUCTS & SERVICES

Hardwood look for composite decking Dura Composites has introduced a new composite pontoon decking product that genuinely looks and feels like real timber. Unlike timber, however, Ultra Deck has been developed specifically for the marine environment and has an expected lifespan in excess of 25 years. Composite boards have been designed for new build systems or for retrofit decking using existing decking bearers/joists. The boards look like traditional hardwood but cannot rot or splinter and require very little maintenance. Made from a high proportion of recycled materials (including polyurethane based resins and reclaimed hardwood), the product is eco friendly and engineered for spans up to 600mm; the standard joist span used by the majority of leading pontoon builders. A concealed fixing system, which automatically ensures the correct space between each board for uniform appearance, eliminates the risk of screw or nail heads working through to the decking surface. Ultra Deck is installed like timber and each board is reversible offering either a wide groove pattern for maximum drainage or a narrow groove design. The product is claimed to have better anti-slip properties than timber, can be lightly jet washed when necessary and sanded to remove stains. It retains its natural timber appearance with minimal maintenance, needs no staining, oiling or painting and does not absorb moisture. Boards are produced with a hollow core centre, said to create exceptional strength and lightness. Every board has a recess moulded into each edge which accepts the heavy-duty hold-down clip essential for concealed and secure fixing with 8g stainless steel screws. Contact Dura Composites in the UK on email: info@duracomposites.com

High Performance Pontoon in place at Bruinisse in the Netherlands.

Sleeker looks, leaner materials

Stylish use of environmentally friendly materials coupled with innovative design, always key elements of Poralu Marine systems, are to the fore in two new products launched late last year at the Paris Boat Show. engineered, new generation gangway that ‘High Performance Pontoon’, the patented meets all current standards but boasts sleeker, result of a two-year R&D effort that was driven lighter and more attractive lines. by a search to save material costs has already Particular attention has been paid by Poralu been installed at a marina in the Netherlands. to ensuring that the bridge is as attractive The focus for the new generation pontoon, from the inside as the outside and to offering to reduce its aluminium content, has resulted all-round vision by lowering the mainframe in increased structural strength, lower weight and hand-rail with a system of transparent and reduced costs. It also has an enhanced float attachment system. Floats can be partitions. inserted or removed in situ on the water and Like the new pontoon, the gangway benefits fixed by means of a system located under the from a reduction in materials use, is lower in weight and is fully recyclable. structure. Contact Poralu Marine in France on email: All materials for the pontoon have been info@poralu.com selected to meet various environmental standards such as ‘Pavillon Bleu’ and ‘France Floats can be inserted or removed in situ. Station Nautique’. The first system, installed in January at a marina in the seaside town of Bruinisse, has doubled the number of existing berths and boosted capacity for visiting boats. The marina – with a total of 250 berths – comprises around 1,000m of High Performance Pontoon and finger berths. The pontoons are anchored on piles and can accommodate boats up to 20m in length. Pontoons and fingers are decked with Ecostyle polymer panels and fitted with Manta fenders. The second innovation is a precisely

The new gangway is sleeker, lighter and uses a reduced quantity of construction material.

www.marinaworld.com - July/August 2009

55


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PRODUCTS & SERVICES

Neptune rolls out with ‘finger tips’

BoatUS helps market ValveTect

Further to the preview in January (Vol 9, Issue 3), the Neptune marina system from Australian based Superior Marinas has now entered full production. Key features include composite decking in different colours, finishes and surfaces; non-corrosive materials throughout; recessed storage areas within the deck and floats; and highly polished stainless steel cleats. Aqualuma underwater lights are also offered as an option. Neptune is the first Superior manoeuvre. A new design for floats system to incorporate ‘Finger Tips’, a and overall materials also reduces curved modular design that facilitates shipping and installation costs both entry and exit from the berth. It locally and internationally. also features the patented ‘Smart Superior Jetties has recently Fender’ with its special attaching achieved certification as a low carbon manufacturer, a process mechanism. Neptune benefits from which included an official review major advances in design and and certification of every element construction that reduce the time of the Project Neptune production needed for installation and make process. The company is committed each pontoon arrangement easy to to reducing CO2 emissions a c r o s s eve r y a r e a o f i t s bu s i n e s s , a n d t h e manufacturing process for Neptune is a key element of this commitment. Contact Superior Marinas in Australia on email: info@superiorjetties.com The curved ‘finger tip’ of HalfHorizUltraDeckOverlay

26/5/09

12:21 Neptune. pm Page 1

The BoatUS Cooperating Marina Program, a free of charge marketing programme open to all US marinas, fuel docks and marine service providers, now offers information on the availability of ValvTect Marine Fuels. The Certified ValvTect Marine programme allows selected marinas that provide clean, safe and environmentally conscious fuelling facilities to market ValvTect Marine Fuels. In addition to supplying ValvTect Marine Gasoline that is formulated to help prevent ethanol related problems and ValvTect Marine Diesel with BioGuard, all certified marinas must have their fuel storage tanks tested for water, bacteria and other contamination up to twice a year and also undertake other quality control requirements. One star performer in the marina sector is Bayport Marina of Bayport, Minnesota, winner of the 2008 ValvTect Marina of the Year. Bayport general manager, Marshall Nowlin, is a strong supporter of the product. “Our goal is to provide our 200+ slip holders with a clean, pleasant and environmentally- Marshall Nowlin (left) receives friendly place to enjoy the ValvTect award from Jerry their boating activities,” Nessenson. he said. “Having ValvTect Marine Gasoline at our fuel dock ties in perfectly with our goal to provide the industry’s best products and enhance our customers’ boating experience.” Contact ValvTect in the USA on email: valvtect@valvtect.com

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www.marinaworld.com - July/August 2009

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57


PRODUCTS & SERVICES Index to Advertisers Bellamer, Finland 12 Bellingham Marine, USA 23 Brownell Boat Stands, USA 40 Cimolai Technology, Italy 14 Clement Systems, Germany & Dubai 10 Con-O-Lift by Kropf Industrial, Canada 51 DualDocker, Austria 47 Dura Composites, UK 57 Eaton-Marina Power & Lighting, USA 37 Electro-Tec, UK 35 Gael Force Marine, UK 48 Golden Boat Lifts, USA 56 HES Group, Spain 26 Hannay Reels, USA 52 Hoist Liftruck, USA 44 Hostar, USA 56 IMI Training, USA 54 Ingemar, Italy 16 JLD International, the Netherlands 39 METS, the Netherlands 59 Marine Technologies, Australia 20 Marine Travelift, USA 60 Marinetek, Finland 4 Martini Alfredo, Italy 20 New Design Architecture, China & Dubai 26 Newvisibility International, the Netherlands 48 Pacific Pontoon & Pier, Australia 46 Pacsoft, New Zealand 42 Petroleum Marine Consultants, USA 24 Poralu Marine, France 30 & 31 RCMS, UK 38 Rolec Services, UK 33 Ronautica, Spain 16 Roodberg, the Netherlands 53 SF Marina System, Sweden 2 Scottish Enterprise, UK 54 Scribble Software 48 Sea Technology, USA 52 Seaflex, Sweden 8 SeatizenPro, France 54 Seijsener, the Netherlands 41 ShoreMaster, USA 44 Structurmarine, Canada 38 Superior Marinas, Australia 50 Sureline, UK 56 TallyKey, Denmark 54 Technomarine, Canada 28 Walcon Marine, UK 40 Waterwitch, UK 56 Waubaushene, Canada 24

58

Martha Cove Marina, a multi-staged marina with PPP pontoons.

PPP celebrates 25 years

Australian marina builder Pacific Pontoon & Pier (PPP) celebrates its 25th year in 2009. With some 55 marinas and over 8,000 marina berths to its credit, its own fleet of piling rigs and an impressive list of plant and equipment, PPP describes itself as the ‘quiet achievers’ of the Australian marina industry and believes it has proven that there really is ‘a new way of building marinas’. The ‘new’ way was pioneered by PPP founder, Bill Bourke, who saw the need to move away from the waler-thru-rod pontoon design. He set out to design a system that used low maintenance and highly durable construction methods and materials with a view to developing a system that would last for 30 years without expensive overhauls or regular thru-rod tightening. Global engineering company, Halliburton, provided the engineering input from the concept stage through to certification. The resulting system comprises HDPEencased polystyrene floats, broom-finished concrete decks, patented aluminium extruded frames and a ‘knock-in’ fender that eliminates the need for fasteners. As the individual units are not formed by moulds, the length, width and height can be changed easily and economically. The units are held together with elastomeric hinges that were independently

tested by Queensland University and offer a degree of flexibility that ensures pontoon stability whilst allowing for a degree of movement. The company currently has offices in Gold Coast cities, Sydney and Melbourne and has two manufacturing plants in Queensland and another in Victoria. It has further developed its system over the years with improvements and details that can only come with experience. The Gold Coast office includes a wellequipped design department and all design work and layout detail is still overseen by Bill Bourke to this day. PPP was awarded Australia’s largest marina tender to date – to build the marina at Martha Cove on Victoria’s Mornington Peninsula for over $14 million. The company was responsible for conception to construction of the 1,000-berth multi-staged marina. Contact Pacific Pontoon & Pier in Australia on email: pacificpp@pacific.net.au

A uniquely styled fender designed exclusively for use on piles has become a ‘sell out’ at pre-production phase for Italian fender specialists, Nautica Italiana. Manufactured from soft closed cell plastic that does not absorb oil or chemicals, ‘Cover Fender’ (No. 582) is resistant to UV rays and is easily fixed to pilings using contrasting coloured strips. Contact Nautic Italiana in Italy on email: info@inmare.net

www.marinaworld.com - July/August 2009


Advertorial

Global reach, global rewards The story behind METS 2009 Where can you go to see thousands of leisure marine products? Are you familiar with METS? Have you ever wondered what the DAME is? Q: What is METS? A: The world’s biggest trade-only leisure marine show (B2B). Now in its 22nd year, the Marine Equipment Trade Show (METS) is a three-day business-to-business exhibition that has grown year on year to become the most popular and valued event of its kind in the industry. Some 18,000 trade professionals from over 100 countries visit the show every year. Q: What’s on display? A: Literally thousands of marine products METS has over 1,100 exhibitors, 15 national pavilions where companies are grouped according to country, specialist pavilions for marina/yacht harbour equipment manufacturers and composites experts. It also incorporates the ‘show within a show’ SuperYacht Pavilion, which – with its associated globally renowned conference – is an essential port of call for superyacht captains, project owners and other professionals working with large luxury yachts. This level of exhibitors makes for the broadest array of products anywhere, at any time, in the world. Q: What is the DAME? A: The design accolade of the year The Design Award METS (DAME) is a much coveted, highly prized and increasingly competitive award for excellence in the design of new leisure marine products. It is the industry’s number one accolade for product innovation. Submitted products are on display at METS so that visitors can see the latest cutting edge equipment and keep abreast of all that is new.

Backgrounder – METS 2008 18,485 visitors from 89 countries 1,210 exhibitors from 36 countries Including 118 exhibitors in the SuperYacht Pavilion

Q: Where is METS? A: In the beautiful city of Amsterdam METS is held every year at the Amsterdam RAI Convention Centre in the Netherlands. Only 15 minutes away from Amsterdam’s Schiphol International Airport and featuring its own train station, the venue is very easy to reach and is surrounded by good hotels, restaurants and bars. The historic city with its network of scenic canals, wide range of shops, pavement cafés and magnificent architecture is just 10 minutes away by public transport. Q: Who can attend and why do they visit? A: Trade professionals working in the leisure marine sector who are on the look out for marine equipment. The list of products on show is a catalogue in its own right offering everything from propulsion, navigation, construction materials, communications and safety equipment to furniture, fittings, electrical installations, clothing and marine paints. The selection is unbeatable and includes the newest trend-setting goods developed by companies from all over the globe. Q: How can I register? A: To gain your FREE three-day entrance pass to METS 2009, please pre-register on metstrade.com. Registration opens August 1. If you want to be kept up to date, please also subscribe to the METS e-newsletter via metstrade.com. Show organiser, Amsterdam RAI, can book hotel rooms for you and help with other travel requirements. Go to metstrade.com for all the details.

DON’T MISS METS: 17-18 -19 NOVEMBER

Visitor survey Over all satisfied 97% Intention to visit METS 2009 91% Recommends METS to others 98%

Incorporating

SUPERYACHT PAVILION

metstrade.com For more information: T +31 20 549 12 12 I F +31 20 549 18 89 I E mets@rai.nl

Official magazine:

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2009 July August Marina World