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community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014 A s ’ e “Accel l erating Peop

a i n s t C ri m e ” g A n cti o

PR- 90/2013 ISBN- 978-0-621-41721-0


community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014

Official sign off It is hereby certified that this annual performance plan: • • •

was developed by the management of the Department of Community Safety and Liaison under the guidance of the MEC: Transport, Community Safety and Liaison; was prepared in line with the current strategic plan of the Department of Community Safety and Liaison; and accurately reflects the performance targets which the Department of Community Safety and Liaison will endeavor to achieve given the resources made available in the budget for the 2013/14 financial year.

__________________

E Ramsamy Chief Financial Officer

__________________

R L Goniwe Head of Operations

__________________

R V Bhengu Head of Department Approved by:

___________________

T W Mchunu MEC:Transport, Community Safety and Liaison

“Accelerating People’s Action Against Crime”

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Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

TABLE OF CONTENTS PART A: STRATEGIC OVERVIEW

3

1.

UPDATED SITUATIONAL ANALYSIS 1.1. Performance Delivery Environment 1.2. Organisational Environment

3 3 4

2.

REVISIONS TO LEGISLATIVE AND OTHER MANDATES

5

3.

OVERVIEW OF THE 2013/14 BUDGET AND THE MTEF ESTIMATES 3.1. EXPENDITURE ESTIMATES 3.2. RECONCILING EXPENDITURE TRENDS TO STRATEGIC GOALS

5 5 5

PART B: PROGRAMME PERFORMANCE TARGETS

6

4.

PROGRAMME 1: ADMINISTRATION 4.1. ANNUAL TARGETS FOR 2013/14 4.2. QUARTERLY TARGETS FOR 2013/14 4.3. RECONCILIATION OF PERFORMANCE TARGETS WITH BUDGET AND MTEF

6 6 7 8

5.

PROGRAMME 2: PROVINCIAL CIVILIAN SECRETARIAT 5.1. ANNUAL TARGETS FOR 2013/14 5.2. QUARTERLY TARGETS FOR 2013/14 5.3. RECONCILING PERFORMANCE TARGETS WITH THE BUDGET AND MTEF

9 9 10 10

PART C: LINKS TO OTHER PLANS

11

6. LINKS TO LONG TERM INFRASTRUCTURE AND OTHER CAPITAL PLANS

11

7. CONDITIONAL GRANTS

11

8.

PUBLIC ENTITIES

11

9.

PUBLIC- PRIVATE PARTNERSHIPS

11

10. ANNEXURE

12

“Accelerating People’s Action Against Crime”

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Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

PART A: STRATEGIC OVERVIEW 1. UPDATED SITUATIONAL ANALYSIS 1.1. Performance Delivery Environment The updated service delivery environment is described in the revised strategic plan. Moreover, due to the higher incidence of crime in certain areas, the wards within the following police station areas will be prioritised during 2013/14 as follows and the focus would be placed on the priority crimes listed:

ETHEKWINI NORTH Inanda KwaMashu E Ntuzuma Verulam Tongaat

Murder Murder Murder Murder Murder

Sexual Crimes Sexual Crimes Sexual Crimes Sexual Crimes Sexual Crimes

Housebreaking Housebreaking Housebreaking Housebreaking Housebreaking

Drugs Drugs Drugs Drugs Drugs

Umlazi Chatsworth Wentworth Lamontville Bayview

Murder Murder Murder Murder Murder

Sexual Crimes Sexual Crimes Sexual Crimes Sexual Crimes Sexual Crimes

Housebreaking Housebreaking Housebreaking Housebreaking Housebreaking

Drugs Drugs Drugs Drugs Drugs

Pinetown Mariannhill Inchanga KwaDabeka Mpumalanga

Murder Murder Murder Murder Murder

Sexual Crimes Sexual Crimes Sexual Crimes Sexual Crimes Sexual Crimes

Housebreaking Housebreaking Housebreaking Housebreaking Housebreaking

Drugs Drugs Drugs Drugs Drugs

Sundumbili KwaDukuza Mandeni Maphumulo Ndwedwe

Sexual crimes Sexual crimes Housebreaking Theft Sexual offences

Assault Assault Drugs Housebreaking Assault

Housebreaking Housebreaking Theft Assault Robbery

Drugs Theft Sexual crimes Stock theft Housebreaking

Drugs Drugs

Kokstad Umzimkhulu Highflats Ixopo Himeville

Sexual crimes Sexual crimes Assault Assault Theft

Assault Assault Housebreaking Drugs Stock theft

Housebreaking Housebreaking Drugs Stock theft Housebreaking

Drugs Drugs Theft Theft Assault

Stock theft Stock theft Robbery -

Wartburg Plessislaer Impendle Harburg Pietermaritzburg

Drugs Murder Drugs Drugs Drugs

Theft Sexual crimes Assault Theft Sexual crimes

Assault Assault Housebreaking Assault Assault

Sexual crimes Housebreaking Sexual crimes Sexual crimes Housebreaking

Housebreaking Drugs Stock theft Robbery

Empangeni Eshowe Esikhawini Mtunzini

Housebreaking Housebreaking Assault Housebreaking

Theft Assault Housebreaking Assault

Assault Drugs Sexual crimes Theft

Sexual crimes Theft Theft Robbery

Robbery Stock theft Stock theft

ETHEKWINI SOUTH

ETHEKWINI WEST

ILEMBE

SISONKE

UMGUNGUNDLOVU

UTHUNGULU

“Accelerating People’s Action Against Crime”

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Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Melmoth Richardsbay

Assault Housebreaking

Housebreaking Sexual crimes Theft Assault

Theft Sexual crimes

Stock theft Robbery

KwaMsane KwaMbonambi Emanguzi Jozini Ingwavuma Mtubatuba

Assault Housebreaking Assault Housebreaking Assault Theft

Housebreaking Theft Housebreaking Sexual crimes Housebreaking Housebreaking

Sexual crimes Assault Theft Assault Theft Assault

Stock theft Stock theft Stock theft Theft Stock theft Sexual crimes

Drugs Stock theft -

Port Shepstone Harding Hibberdene Umzinto

Murder Assault Housebreaking Assault

Sexual crimes Housebreaking Assault Housebreaking

Drugs Drugs Robbery Drugs

Theft Theft Sexual crimes Robbery

Assault Stock theft Theft Theft

Ezakheni Ladysmith Estcourt Ekuvukeni Bergville

Assault Sexual offences Theft Assault Theft

Stock theft Theft Assault Stock theft Stock theft

Sexual offences Assault Housebreaking Housebreaking Assault

Housebreaking Housebreaking Shoplifting Sexual offences Sexual offences

Theft Stock theft Stock theft Theft Housebreak

Pongola Nongoma Emondlo Ulundi Paulpietersburg

Theft Assault Sexual crimes Murder Stock theft

Assault Sexual offences Stock theft Theft Assault

Sexual crimes Stock theft Theft Stock theft Theft

Housebreaking Theft Housebreaking Housebreaking Housebreaking

Stock theft Housebreaking Assault Assault Sexual offences

Msinga Nqutu Nhlanhleni Ematimatolo Greytown

Assault Stock theft Illegal firearms Assault Theft

Sexual crimes Housebreaking Stock theft Sexual crimes Assault

Stock thefts Drugs Assault Housebreaking Murder

Illegal firearms Assault Drugs Drugs Sexual crimes

Theft Theft Sexual crimes Stock theft Housebreak

Madadeni Osizweni Utrecht Charlestown Groenvlei

Assault Assault Stock theft Stock theft Stock theft

Housebreak Housebreaking Theft Theft Theft

Sexual crimes Sexual crimes Assault Assault Assault

Robbery Stock theft Housebreak Housebreak -

Drugs Robbery Sexual crimes -

UMKHANYAKUDE

UGU

UTHUKELA

ZULULAND

UMZINYATHI

AMAJUBA

1.2. Organisational Environment Changes in the organisational environment are captured in the revised strategic plan.

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“Accelerating People’s Action Against Crime”


Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

2. REVISIONS TO LEGISLATIVE AND OTHER MANDATES The revisions are set out in the revised strategic plan.

3. OVERVIEW OF THE 2013/14 BUDGET AND THE MTEF ESTIMATES 3.1. EXPENDITURE ESTIMATES Audited Outcomes

1. Administration 2. Civilian oversight 3. Crime Prevention and Community Police Relations 4. Provincial Civilian Secretariat Total

Adjusted Medium-term Estimates Appropriation 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 35,119 33,230 38,082 36,981 39,238 41,592 43,505 14,537 18,151 20,303 40,319 75,616 77,805 86,854 125,272 129,186 145,239

84,034 - 133,109 138,890 144,122 161,334 172,347 180,482 187,627

3.2. RECONCILING EXPENDITURE TRENDS TO STRATEGIC GOALS The new organogram was approved on the 7 December 2012 by the Minister of Public Service Administration. In line with the new structure, it was imperative to amend the budget structure to keep it in line with the approved organogram. Thus, the department now reflects only 2 programmes namely administration and provincial civilian secretariat. The service delivery programmes of civilian oversight and crime prevention and community police relations have been incorporated into the provincial civilian secretariat over the MTEF. The department’s budget since 2009 has shown a steady increase and this is due mainly to additional funding allocated, annual wage adjustments and inflationary increases. Programme 1: Administration There was a decline from 2009/10 to 2010/11 due to the implementation of stringent cost-cutting measures. The increase from 2010/11 to 2011/12 was due to the budgeting of the full organizational structure in anticipation of the decentralized approach of the department. The decrease from 2011/12 to 2012/13 was mainly due to the fact that funds for creating public awareness was moved to program 2 which is the department’s main service delivery program. However, the increase from 2012/13 through to the MTEF period shows a steady growth which includes budgeting for two new functional programmes that were non-existent in the prior years. These include internal monitoring and evaluation as well as inter-sectoral collaboration and special projects. Programme 2: Provincial Civilian Secretariat In line with the implementation of the new organisational structure, a new Programme was created to cater for the implementation of the revised organogram, as well as the implementation of the Civilian Secretariat for Police Service Act. The budget for the 2013/14 MTEF has been designed to cater for all of the new functional areas and therefore the functions that were previously reported under Programmes 2 and 3 have been replaced within this new program, namely programme 4: Provincial Civilian Secretariat. Programme 4 shows steady growth over the 2013/14 MTEF.

“Accelerating People’s Action Against Crime”

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community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014

PART B: PROGRAMME PERFORMANCE TARGETS 4. PROGRAMME 1: ADMINISTRATION This programme includes the Office of the Head of Department, Risk and Internal Control, Financial Management, Corporate Services, Strategic Planning and Internal Monitoring and Evaluation, Security Services, Legal Services and Intergovernmental Relations and Special Projects.

4.1. ANNUAL TARGETS FOR 2013/14 Indicator

Estimated Performance 2009/10 2010/11 2011/12 2012/13 Strategic Objective: Effective and efficient administrative support AdministraManaged of- Managed of- Managed of- Managed office tive support to fice adminis- fice adminis- fice adminis- administration the Head of tration tration tration Department Risk and Inter- Implemented Implemented Implemented Implemented risk framerisk framework nal Control risk framerisk framework work work Financial Man- Annual Annual bud- Annual Annual budget agement budget get budget Annual FiAnnual Finan- Annual Annual Financial nancial State- cial StateFinancial Statements ments ments Statements Implemented Implemented Implemented Implemented SCM system SCM system SCM system SCM system Asset regis- Asset regis- Asset regis- Asset register ter updated ter updated ter updated updated Corporate Implemented Implemented Implemented Implemented Services communica- communica- communica- communication tion strategy tion strategy tion strategy strategy Implemented Implemented Implemented Implemented organisation- organisational organisation- organisational al structure structure al structure structure Implemented Implemented Implemented Implemented Information Information Information Information Technology Technology Technology Technolgovernance governance governance ogy governance framework framework framework framework Office acOffice acOffice acOffice accomcommodacommodacommodamodation tion tion tion Strategic Plan- Approved Approved Approved Approved APP ning and Inter- APP and SP APP and SP APP and SP and SP and Annal Monitoring and Annual and Annual and Annual nual Report and Evaluation Report Report Report Security SerImplemented Implemented Implemented Implemented vices security plan security plan security plan security plan Legal Services Legal advice Legal advice Legal advice Legal advice and and support and support and support support

6

Actual performance

Medium –term Targets 2013/14

2014/15

2015/16

Managed of- Managed of- Managed office adminis- fice adminis- fice administration tration tration Implemented risk framework Annual budget Annual Financial Statements Implemented SCM system Asset register updated Implemented communication strategy Implemented organisational structure Implemented Information Technology governance framework Office accommodation Approved APP and SP and Annual Report Implemented security plan Legal advice and support

“Accelerating People’s Action Against Crime”

Implemented risk framework Annual budget Annual Financial Statements Implemented SCM system Asset register updated Implemented communication strategy Implemented organisational structure Implemented Information Technology governance framework Office accommodation Approved APP and SP and Annual Report Implemented security plan Legal advice and support

Implemented risk framework Annual budget Annual Financial Statements Implemented SCM system Asset register updated Implemented communication strategy Implemented organisational structure Implemented Information Technology governance framework Office accommodation Approved APP and SP and Annual Report Implemented security plan Legal advice and support


Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Indicator

Actual performance

Estimated Performance 2009/10 2010/11 2011/12 2012/13 Strategic Objective: Effective and efficient administrative support IntergovIGR partici- IGR parIGR partici- IGR participaernmental pation and ticipation and pation and tion and impleRelations and implemented implemented implemented mented special Special Projects special proj- special proj- special proj- projects ects ects ects

Medium –term Targets 2013/14

2014/15

2015/16

IGR participation and implemented special projects

IGR participation and implemented special projects

IGR participation and implemented special projects

4.2. QUARTERLY TARGETS FOR 2013/14 Performance Indicators Administrative support to the Head of Department Risk and Internal Control

Reporting Period Monthly

Monthly Monthly Monthly

Financial Management Monthly Monthly Monthly Monthly

Annual Target Managed office administration Implemented risk framework Annual budget Annual Financial Statements Implemented SCM system Asset register updated Implemented communication strategy Implemented organisational structure

Corporate Services Monthly

Monthly Strategic Planning and Monthly Internal Monitoring and Evaluation Monthly Security Services Monthly Legal Services

Implemented Information Technology governance framework Office accommodation Approved APP and SP and Annual Report Implemented security plan Legal advice and support

1st Needs assessment and procurement plan Audit improvement strategy Quarterly budget Quarterly Financial Statements Annual procurement plan Reconciliation of Asset Register Communication plan

Quarterly Targets 2nd 3rd 4th Quarterly com- Quarterly com- Annual complipliance follow- pliance follow- ance checklist up report up report and diary Finalised AG responses

Annual Risk As- Internal controls sessment tested

Quarterly budget Quarterly Financial Statements Monitoring of procurement plan Reconciliation of Asset Register Service commitment charter Skills development

Quarterly budget Quarterly Financial Statements Monitoring of procurement plan Reconciliation of Asset Register Safety and Festive Season plan implemented EPMDS assessments

All vacancies filled and performance agreements in place Renew all Review SITA software SLAs licenses Implemented facilities plan Annual Report

Implemented facilities plan Mid-term service delivery report Established Assessment on Security the implemenCommittee tation of MISS Legal opinions Legal opinions and contracts and contracts and litigation and litigation managed managed

“Accelerating People’s Action Against Crime”

Quarterly budget Quarterly Financial Statements Monitoring of procurement plan Reconciliation of Asset Register Annual community survey PSC grievance report

Review MSP and Review IT Policy DRP

Implemented facilities plan Strategic Plan and APP

Implemented facilities plan SDIP compiled

Security training and awareness programmes Legal opinions and contracts and litigation managed

Security threat and risk assessment Legal opinions and contracts and litigation managed

7


Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Performance Indicators Intergovernmental Relations and Special Projects

Reporting Period Monthly

Annual Target

1st Cabinet and IGR participaparliamention and impletary reports, mented special mentions and projects memos

Quarterly Targets 2nd 3rd Cabinet and Cabinet and parliamenparliamentary reports, tary, reports mentions and mentions and memos memos

4th Cabinet and parliamentary reports, mentions and memos

4.3. RECONCILIATION OF PERFORMANCE TARGETS WITH BUDGET AND MTEF Audited Outcomes

Office of the HOD Financial Management Corporate Services Legal Security Total

2009/10 2010/11 2011/12 5,317 3,854 5,339 9,117 9,484 7,236 17,178 16,636 22,468 2,104 1,841 1,542 1,403 1,415 1,497 35,119 33,230 38,082

Adjusted Medium-Term Estimates Appropriation 2012/13 2013/14 2014/15 2015/16 7,118 7,577 8,031 8,400 9,117 10,126 10,734 11,228 15,885 16,781 17,788 18,606 2,758 2,935 3,111 3,254 1,706 1,819 1,928 2,017 36,981 39,238 41,592 43,505

Strategic planning and internal monitoring and evaluation as well as intergovernmental relations and special projects are budgeted within the Office of the HOD.

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“Accelerating People’s Action Against Crime”


community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014

5. PROGRAMME 2: PROVINCIAL CIVILIAN SECRETARIAT 5.1. ANNUAL TARGETS FOR 2013/14 Indicator

Actual performance

Estimated Medium-Term Targets Performance 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 Strategic Objective 1: Effective and efficient police service and improved police conduct Stations evaluated 82 78 78 78 78 78 78 Specialised units evaluated 8 8 8 Provincial SAPS HQ 1 1 1 Complaints addressed 400 404 400 390 390 390 390 Strategic Objective 2: Effective and efficient community safety partnerships and implemented crime prevention initiatives Establish community safety 99 11 11 142 65 65 65 structures Maintain existing community 65 65 65 safety structures Establish and maintain com10 10 10 munity safety partnerships Effective crime prevention 9 9 9 9 11 11 11 programmes Conduct community safety 1 1 1 1 1 1 1 training program Strategic Objective 3: Effective and efficient police policies, practices, methodologies, safety models, monitoring tools and accurate policing needs Research into the policing 1 1 1 needs of the province Review policing policies and 1 1 1 directives Develop and review , police 1 1 1 performance, practices and methodologies Develop and review monitor1 1 1 ing tools Develop and review safety 1 1 1 models

“Accelerating People’s Action Against Crime”

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Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

5.2. QUARTERLY TARGETS FOR 2013/14 Indicator

Reporting Annual Quarterly Targets Period Target 1st 2nd 3rd 4th Strategic Objective 1: Effective and efficient police service and improved police conduct Stations evaluated Monthly 78 19 19 20 20 Specialised units evaluated Monthly 8 2 2 2 2 Provincial SAPS HQ Monthly 1 1 Complaints addressed Monthly 390 100 100 95 95 Strategic Objective 2: Effective and efficient community safety partnerships and implemented crime prevention initiatives Establish community safety structures Monthly 65 16 16 17 16 Maintain existing safety structures Monthly 65 16 16 17 16 Establish and maintain community safety partnerMonthly 10 3 3 2 2 ships Effective crime prevention programmes Monthly 11 2 2 3 4 Conduct community safety training program Quarterly 1 1 Strategic Objective 3: Effective and efficient police policies, practices, methodologies, safety models, monitoring tools and accurate policing needs Research into the policing needs of the province Monthly 1 1 Review policing policies and directives Monthly 1 1 Develop and review , police performance, practices Monthly 1 1 and methodologies Develop and review monitoring tools Monthly 1 1 Develop and review safety models Monthly 1 1 -

5.3. RECONCILING PERFORMANCE TARGETS WITH THE BUDGET AND MTEF Audited Outcomes

Crime prevention and partnerships Police performance monitoring and evaluation Safety research and information management Total

10

Adjusted Medium-term Estimates Appropriation 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 -

-

-

-

85,602

85,838

87,997

-

-

-

-

44,557

49,575

52,490

-

-

-

2,950 3,477 3,635 - 133,109 138,890 144,122

“Accelerating People’s Action Against Crime”


Annual Performance Plan 2013 - 2014

community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

PART C: LINKS TO OTHER PLANS 6. LINKS TO LONG TERM INFRASTRUCTURE AND OTHER CAPITAL PLANS The Department is not capital intensive as it provides services rather than assets for use by third parties.

7. CONDITIONAL GRANTS The Department had been allocated a conditional grant of R5.36m for the 2013/14 financial year. Expenditure estimates Social sector EPWP Incentive Grant for Provinces Total

Audited Outcomes

Adjusted Medium-Term Estimates Appropriation 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 1 673 5,369 -

-

-

1 673

5,369

-

-

8. PUBLIC ENTITIES The department is not responsible for any public entities.

9. PUBLIC- PRIVATE PARTNERSHIPS The Department has no Public-Private Partnerships.

“Accelerating People’s Action Against Crime”

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community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014

10. ANNEXURE TECHNICAL INDICATOR DESCRIPTIONS OF THE PERFORMANCE INDICATORS PROGRAMME 1: ADMINISTRATION Indicator title Short definition

Office of the HoD, Financial Management, Internal Control & Risk Management, Corporate Services, Legal, Intergovernmental Relations, Strategic Planning and Security Services

To measure the organizational performance and the administrative management performance of the Department and what systems and processes are in place to monitor and evaluate such performances Purpose/importance To improve the levels of performance, integrity, efficiency and effectiveness of the administration Source/collection of data Minutes of meetings/financial reports/non-financial reports/AG audit reports/internal audit reports/Symposium reports Method of calculation Count Data limitations Availability of information from external sources Type of indicator Output Calculation type Cumulative Reporting cycle Monthly New indicator Yes Desired performance At least one report per month compiled to describe the support provided in respect of corporate services, finance, risk, legal, security, strategic planning and intergovernmental relations Indicator responsibility Manager-Internal Monitoring and Evaluation(Governance)

PROGRAMME 2: PROVINCIAL CIVILIAN SECRETARIAT Indicator title

Short definition Purpose/importance Source/collection of data Method of calculation Data limitations Type of indicator Calculation type Reporting cycle New indicator Desired performance Indicator responsibility

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Number of police stations evaluated

The monitoring of policing stations and as per compliance in terms of specific criteria Improvement of service delivery of SAPS in KZN Tool-kit/questionnaire/database of SAPS stations Count Access to information Activities Cumulative Quarterly No Areas of concern must be identified and communicated to the SAPS District Manager

“Accelerating People’s Action Against Crime”


community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014

Indicator title

Number of specialized units evaluated including the provincial SAPS HQ

Indicator title

Number of complaints addressed

Indicator title

Number of community safety structures established and maintained

Short definition

Reports on policing matters presented to the Provincial Commissioner on a quarterly basis Purpose/importance To ensure that the Management of SAPS is aware of critical issues within SAPS that require urgent attention on policing compliance Source/collection of data Minutes of meetings/evaluation reports Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance Interventions in the form of training, development, and capacitation of SAPS members to be done Indicator responsibility Head of Operations

Short definition

To receive, process and redirect complaints from communities on policing matters to relevant authorities Purpose/importance To ensure that the complainants obtain the necessary interventions from police and/or relevant authorities related to police conduct Source/collection of data Telephonic/email/letters/sms/fax complaints from communities Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance All complaints must be addressed and resolved with the respective stakeholders Indicator responsibility Head of Operations/District Manager

Short definition Purpose/importance

Establishing community safety structures across the Province of KZN To provide a vehicle to mobilize communities against crime and to improve community police relations Source/collection of data Data-base of community safety structures/evaluation reports/minutes of meetings Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance Community safety structures must be established and maintained in all districts Indicator responsibility Head of Operations/District Manager

“Accelerating People’s Action Against Crime”

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community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Indicator title

Annual Performance Plan 2013 - 2014 Functional community safety partnerships

Short definition Purpose/importance Source/collection of data Method of calculation Data limitations Type of indicator Calculation type Reporting cycle New indicator Desired performance Indicator responsibility

Establishing and maintaining community safety partnerships across the Province of KZN To provide platforms for the coordinated implementation of crime prevention programmes Data-base of community safety partnerships/MOUs/evaluation reports/minutes of meetings Count Access to information Activities Cumulative Quarterly No Community safety partnerships must be established and maintained in all districts Head of Operations/District Manager

Indicator title

Number of effective crime prevention programmes

Indicator title

Number of community safety training programmes

Short definition

The development and facilitation of implementation of crime prevention strategies and plans in conjunction with sector departments, SAPS, municipalities and communities Purpose/importance To mobilise communities against crime Source/collection of data Stakeholder plans/IDP’s/minutes of meetings Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance Specific crime prevention initiatives must be communicated to communities through the awareness campaigns/interventions Indicator responsibility Head of Operations/District Manager

Short definition

The development and provision of community safety training to all communities in conjunction with Department of Higher Education Purpose/importance To mobilise communities against crime Source/collection of data Training manuals / attendance registers / reports Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator Yes Desired performance Improve the implementation of safety initiatives by the community participants Indicator responsibility Head of Operations/District Manager

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“Accelerating People’s Action Against Crime”


community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014

Indicator title

Research into policing needs of the province

Indicator title

Review of policing policies and directives

Indicator title

Develop and review police performance, practice and methodologies

Short definition

Research the policing needs of the province, including crime prevention, community policing, police deployment etc. Purpose/importance To ensure that provincial policing needs are determined Source/collection of data Barometer of survey questionnaires, minutes of meetings, community dialogues, resolutions taken Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance The research into crime trends must provide a recommendation for intervention Indicator responsibility Head of Operations/Responsibility Manager

Short definition

Review of policing policy to determine recommendations for the incorporation of provincial policing needs Purpose/importance Improve community safety and the fear of crime in communities Source/collection of data Barometer of survey questionnaires, minutes of meetings, community dialogues, resolutions taken Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance Relevant policies must be reviewed to provide updates on intervention and revision of strategy Indicator responsibility Head of Operations/Responsibility Manager

Short definition

Review of policing policy to determine recommendations for the incorporation of provincial policing needs Purpose/importance Improve community safety and the fear of crime in communities Source/collection of data Barometer of survey questionnaires, minutes of meetings, community dialogues, resolutions taken Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance Relevant policies must be reviewed to provide updates on intervention and revision of strategy Indicator responsibility Head of Operations/Responsibility Manager

“Accelerating People’s Action Against Crime�

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community safety & liaison Department: Community Safety and Liaison Province of Kwazulu-Natal

Annual Performance Plan 2013 - 2014

Indicator title

Develop and review monitoring tools

Indicator title

Develop and review safety models

Short definition

Review of policing policy to determine recommendations for the incorporation of provincial policing needs Purpose/importance Improve community safety and the fear of crime in communities Source/collection of data Barometer of survey questionnaires, minutes of meetings, community dialogues, resolutions taken Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance Relevant policies must be reviewed to provide updates on intervention and revision of strategy Indicator responsibility Head of Operations/Responsibility Manager

Short definition

Review of policing policy to determine recommendations for the incorporation of provincial policing needs Purpose/importance Improve community safety and the fear of crime in communities Source/collection of data Barometer of survey questionnaires, minutes of meetings, community dialogues, resolutions taken Method of calculation Count Data limitations Access to information Type of indicator Activities Calculation type Cumulative Reporting cycle Quarterly New indicator No Desired performance Relevant policies must be reviewed to provide updates on intervention and revision of strategy Indicator responsibility Head of Operations/Responsibility Manager

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“Accelerating People’s Action Against Crime”

Community Safety APP 2013-2014  
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