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Table of Contents Services: •Spiritual •Volunteers •Teams Ministries: •Living Care •Living Grace •Living Right •Living Way Financials

Living Hope Board of Trustees J V Thomas (Chairman) R Amansure K Begg T Gray G Haddad R P Jackson J Koeries E du Preez B Robertson H van Niekerk G Williams


From Our Chairman “Another great year has passed. At times, it was hard not to be overwhelmed. The needs in the communities around us are enormous, we faced our own financial challenges but by the grace of God we were able to expand to meet huge needs around us. I am constantly amazed by the goodness of God – He has provided in so many ways and through so many wonderful people. And we, through our wonderful staff team have been able to make some significant differences in people’s lives. We have faced many challenges and giants this year as a Trust. Our finances have been stretched and General Managers have become experts in managing tight budgets; yet the ministry has continued to grow to meet the needs. At the end of the financial year we can only praise God that every ministry reached the end of the year having expanded in some way yet not exceeding the budget. In the faithfulness of God, each ministry ended the year with a small surplus. While we face challenges of finances, meeting set targets, dealing with property issues and the challenges of running a sizable Non-profit, we always seek to be connected to the need around us. This year we adopted a tag line for Living Hope: Bringing Hope, Breaking Despair. In situations of poverty, sickness, addiction, lack of hope for a future, we seek to bring the hope of Jesus hand in hand with practical help. We are reminded on a daily basis of the hopelessness in our communities. We hear reports back from our staff of the situations our client’s face, like the child who took his sandwich home from children’s club in order to feed the whole family. What tragedy, what despair, what opportunity to bring hope. Along with the challenges there have been some new developments within the Living Hope family and each ministry has expanded in some exciting way. Living Grace has the Addiction Recovery Programme, with support from the Department of Social Development. Living Right has introduced the Legacy Programme offering a one year internship with the Life Skills department. Living Way has become a hive of activity with its Five Loaves bakery and a bumper first crop of cucumbers and tomatoes from the agri-business. Living Care expanded its Community Based Care to pediatrics and children in need of health care. There are still giants ahead of us to face and nearly overwhelming needs in the communities around us. However, we serve an awesome God so with His help and your support we will carry on. I trust that as you read these reports you as a friend, donor, partner, volunteer or staff member will rejoice in what God is doing through you. Thank-you for all that you are doing – together we are Bringing Hope and Breaking Despair.”

John V Thomas Chairperson of Living Hope Trust [3]

Dedicated to Bring the Hope

“Transformation of lives with a message of HOPE, (Bringing Hope and Breaking Despair) has always been at the core of Living Hope. We have been privileged to see the lives of many changed by this message. We remain so grateful to all those who have helped Living Hope reach 28 416 clients this past year in the South Peninsula of Cape Town, South Africa – well over triple the number 5 years ago. This has not been without its challenges, but with these challenges has come great courage from the Living Hope team to respond to the cry of the communities we serve. This year is the first that our Life Skills programme received no funding from government grants and we are so thankful at the generosity of the DAD donors who have stepped into this gap. Our faith journey this year with these partners has proved that together much can be achieved.“

35000 28416 17500

18702 12614








Clients served throughout Living Hope



“We have 188 dedicated staff members, which together with the commitment of sacrificing volunteers


Health Care Centre


faithfully bring the message of HOPE. I remain extremely overwhelmed by their commitment to see

182 Clients

facing huge challenges themselves. The task of community transformation can never be



transformation in the lives of those we serve, while


Home Based Care


accomplished by one organization and so Living Hope continues partnerships with like-minded entities and churches to ensure that the impact of HOPE can be realized in the lives of those we serve. We value these partnerships and are thankful that we can serve together in seeing transformed communities. Financially this has been a stretching year and our




242 Clients


HIV Testing and Counseling 18000

cash flow has been tight, yet all our programmes remain fully funded. We still use 88% of each Rand to benefit the people we serve, continuing to look for ways to further increase efficiencies. (For a more detailed Financial Report see Audited Financial Statements; Appendix A)

9000 16712



2035 HIV+


To all Living Hope’s staff, volunteers, trustees, partners

Life Skills Education

and donors thank you does not seem adequate enough, but THANK YOU! I know our joy is in the lives that are transformed and we continue to celebrate God’s goodness in allowing us to be part of

6000 7846 0 Clients


1 HIV+

Support Group

2250 1125



528 HIV+


Social Work

250 125


Peter Hawksley General Manager of Services






How are we doing Spiritually?

“The Spiritual Life at Living Hope over the past year has developed substantially, and we praise the Lord for all He is doing in the lives of many of the staff, clients and beneficiaries. During the past year we have been through a cycle of spiritual focus which has enabled us to monitor more closely what is happening spiritually in the life of Living Hope. The outcomes of this have enabled us to evaluate the level of the Spiritual Temperature of Living Hope from March 2010 which was 47° C to 62° C in March 2011. I am encouraged more and more to see how our staff are really embracing the focal point of what we stand for and what we are here to do as the no 1 objective of Living Hope: ‘To spread the Gospel of Jesus Christ in a life changing way and to encourage people to follow Him.’”

73 %

78 %

68 %

60 %

59 % 36 %

2010 2011 Regular Spiritual Activities

2010 2011 Believers on Staff

64 %

44 %

40 %

24 % 2010


2010 2011 Staff Local Church Involvement


Staff being adequately trained to minister



Staff actively reaching out

Living Hope Spiritual Temperature 100% 83%


department consolidated their spiritual activities/objectives in the form of a 5T


47% 2010


(Task, Team, Time, Training and Transfer)


document which helped helped them to document each of the spiritual programs


their departments were undertaking.


Spiritual Quality Improvement Program

June 2010 saw the next step, in that each


September 2010 saw this process develop

(SQIP) cycle

into an evaluation tool of how effectively

To clearly explain this cycle and the

their each department’s spiritual objectives

foundation of it, I have to take you back

were being implemented.

to March 2010. The cycle can be broken down into the following stages:


The new term for this monitoring tool and the application thereof became “SQUIP”

1. March 2010 saw the first attempt of a

which stands for Spiritual Quality

Spiritual Evaluation of the organization

Improvement Program. Currently this

was undertaken – this was coined as

monitoring is undertaken on a monthly

the “Spiritual Temperature”. This

basis whereby all department heads or

process started by each level of

representation thereof get together and

leadership within the respective

discuss the “ Spiritual Temperature of Living

departments evaluating the spiritual

Hope and the impact that each of their

influence of their departments based

departments plays in contributing to that”.

on the following: 5.

Now that this monitoring tool is in every

a)The Spiritual activities taking

department in Living Hope, we (SQUIP

place on a regular basis within their

meeting participants) have started to


evaluate what impact complying to our objectives has had on the staff, clients and

b)The % of staff within their

beneficiaries of the organization.

department who were committed, born again Christians.


We have recently put measures in place which we hope - in time to come - will give

c)The equipping they felt the

us a good indication of how the Lord is

members of their staff needed to

using the ministries of Living Hope to impact

proactively share the Gospel and

the spiritual lives of the communities we

minister to the community folk on


an individual and group basis.


Relationships with Local ministry leaders The establishment of relationships with local Church Leaders and Pastors is one of the most important areas of the ministry of Living Hope. We are not a local church, but many of the people within the ministries of Living Hope come to know the Lord through various programmes, at this point our most important link is into the local churches where these new converts can be spiritually fed on an ongoing basis. These relationships will continue to be part of my role in the year ahead; the local churches are the most important link in the discipleship of new believers. It has been wonderful to see the role that some of the local pastors have played in the ministry of Living Hope assisting us with leading devotions and services in many of our branches. The partnership and relationship with the local church is invaluable to the communities which we serve.

number of community pastors and ministry leaders have benefitted tremendously from this input. The Chaplaincy in the Health Care Centre During the past year there have been a few changes to the chaplaincy and pastoral care to the Health Care Centre. Pastor Noloyiso is currently ministering into the Health Care Centre, and has refocused the ministry in this facility to be in line with our Spiritual policy. She has also had the assistance of a number of pastors and student pastors whom have assisted her in this very important and time consuming ministry. Some of her duties include: Spiritual Assessments of all Patients, one on one ministry to patients and their families, conducting weekly services and bible studies in the centre as well as co-ordinating the community pastors who come and lead services over the weekends. Pastor Nolo also screens all people wanting to minister in the Health Care Centre, making sure they believe and minister in line with our statement of faith.

EQUIP’s Ministry We have had the privilege this year to be the receivers of some good solid and sound, biblically based leadership training which has been provided to us by John Maxwell’s EQUIP ministry. Tom Atema has been our key note speaker at two conferences so far and we look forward to the teaching of Dr James Walker in October, who will be teaching us Notebook 2 of EQUIP’s Million Leader Mandate material. By the end of next year we will have completed, Lord willing, all six books of this outstanding material. Various Living Hope staff as well as a


Testimonies “Vuyani Fotoyi he was admitted in the

has accepted the Lord. After few days she died.

Health Care Centre for a long time and he

We thank God that she knows the Lord and her

came to know the Lord while he

family was there when she was baptized to give

was still our patient and now is a committed

testimony. We had a blessed time with the

member in Khayelistsha it has just

Health Counselors as we shared devotion with

happened that He goes to a church that I

them, we prayed together.”

am a member in. He attended the beginners’ class, last week He was baptized


and I was the one who baptized him. I really

It has truly been an absolute privilege to serve

thank God for his life and the work that God

the Lord through the ministry of Living Hope over

has place in the ministry of Living Hope.”

the past year and a half. It has been an excellent experience to be part of such a gifted

“After the first day of our volunteer

team. I look forward to all the Lord has in mind

spending time with the patients, she made

for the next year, and the prayer of my heart is

such an impression on the patients that the

that we would know God’s leading on a daily

patient wanted this Jesus that she had

basis in understanding His heartbeat for the

shared with him. Five patients have come to

Living Hope family of ministries.

know the Lord in this past month in the IPU and 1 of the IPU staff members has also given their life to the Lord, in the past month.” “Gentleman came in extremely ill and not ready to give Jesus a chance in his life. He attended hospital regularly for treatments he became extremely sick and sleepy over a 4 days period. He came to the realization that he needs the Lord in his life. Since he has accepted Jesus in his life he never became severely sick again and his body has been handling the treatment well. He was discharged approximately 2 weeks later and placed with a church in his area.” “Neziwe, one of our patients, was baptized (in the bath in the Health Care Centre) after she has accepted the Lord and after few days she died. We thank God that she knows the Lord and her family was there

Graham Haddad Senior Chaplain “ Now to Him who is able to do immeasurably more than all we ask or imagine, according to His power that is at work within us, to Him be glory in the Church and in Christ Jesus throughout all generations, forever and ever amen.” Ephesians 3:20 [9]

Living Hope Volunteers

We have enjoyed a vibrant year of volunteers, in which we again saw growth in number from the previous year. We had 128 total volunteers in reporting period 2010-2011, up from 90 volunteers in the previous year. What is amazing is that this growth continues amidst very little active marketing. Praise the Lord for sending all of these people! What a privilege it is to see His provisions go beyond our staff. There was a near-even split between local (66) and foreign (62) volunteers. Local volunteers commit from 1 week to several months, and they come and go as they have time availability. Of the 62 foreign volunteers, their tenure is easier to track and breaks down as follows:


13 39 [10]

Short-term ( < 6 months) Long-term (7-18 months) Missionary (> 18 months)

Updates from the Volunteer Department The reporting period saw improvements

maximize flexibility and minimize potential

that focused on the application process

disappointment. Foreign volunteers’

as well as managing volunteers’

expectations are usually different than what


they experience. While unmet expectations are unavoidable, we can help prepare the

The department views its role as providing

incoming volunteer prior to arrival by providing

the volunteer with a meaningful service

more information about how they may be

experience whilst holding fast to the vision

serving (with a more detailed initial “job

and mission of Living Hope without

description” for long-term volunteers and

compromise. The quality of character and

missionaries) as well as contextual/ cultural

spiritual grounding for each individual is

information and a missions-minded devotional.

critical to this. Therefore, efforts have

Ultimately we aim to equip the future volunteer

focused on improving the screening

with what (s)he needs to know to add value to

process for applicants. For example, all

Living Hope whilst leaving room for him/her to

foreign candidates are “interviewed” via

have his/her own experience.

online video phone call as part of the application process. In this way, we get to

Case in point, we must be better prepared

know more than just the written content in

during our winter months (June – August) when

the application form and character

many young people from the U.S. and Europe

references. This practice is not only

flock to Living Hope to serve during their summer

beneficial to Living Hope, but also to the

break. Oftentimes it has become chaotic and

candidate, who gets the chance to

cumbersome to organize placement for so

engage and ask questions he or she may

many short-term roles. This can lead to

not ask in an email. On both sides, an

miscommunications and setbacks that leave

interview helps to eliminate assumptions

both Living Hope and the volunteer feeling

and makes the application process a

negative about the experience. For this

more informative tool for candidate

reporting period, we received 26 short-term

selection. Likewise, all local volunteer

foreign volunteers between June and August,

applicants are now required to produce a

and the average time commitment was just

pastoral reference letter. In this way, Living

under 6 weeks. We look forward to the results of

Hope can confirm whether the candidate

a trial run of marketing a short-term “summer

is part of a solid church foundation, and

project” this year with two sets of fixed arrival

can determine the level of service

and departure dates from which applicants can

involvement in the church itself.

choose. In this, coupled with the aforementioned improved application process,

Another area of improvement is

we hope to achieve a positive impact on both

managing volunteers’ expectations to

the volunteer [11]

and Living Hope.

Finally, as we look ahead to the next year, we look forward to implementing an online, userfriendly application process that will enable the prospective foreign applicant to easily and seamlessly submit his/her information. Currently, incoming email enquiries can become burdensome to answer and manage. The online system will enable the department to track progress of applications more effectively. The future of volunteers at Living Hope is bright, with all thanks to the Lord. They continue to come to us, and we will strive to be best prepared to prayerfully receive, select, and place them so that they can benefit Living Hope and take away a lasting and encouraging experience.


Teams Update

Visiting teams continue to be so essential to the work we do in each of the communities we serve. People often ask: “Is it worth all the money it takes to get the teams here to serve with Living Hope. Why don’t you just ask them to send the money?” Living Hope does not spend any money or resources on recruiting teams - these teams come to us. So we truly see it as a God-sent blessing. The reality is not only do these teams bring encouragement, excitement, skills, hands and feet that are so desperately needed, but we also see their lives transformed in the process. We recognize that not only do we need them to help us accomplish short-term goals and projects that we don’t have the money and resources to accomplish, but we truly believe that God hand-picks each person who comes on these teams. God chooses them to allow us the resources of their talents, gifts and abilities - but He also brings them here to do a mighty work in them. Living Hope is not only grateful for all of the teams, but we feel honoured and privileged that God would choose us as the vehicle through which He reaches their hearts.

32 =

The number of teams between April 2010 to March 2011

10 = Person-per-team average 11 = Days average stay [13]

Tim Hoffman Volunteer Coordinator

Leigh Snyman General Manager

‘Encourage the timid, help the weak, be patient with everyone. Always try to be kind to each other and everyone else.’ 1 Thessalonians 5: 14-15 Living Hope strives daily to bring hope and break the cycle of despair within the communities we work. Living Care is dedicated to the same but our emphasis is aimed at breaking the cycle of despair brought about by disease and illness. Chronic diseases, diseases related to advanced age and diseases where curative treatment is no longer an option and the main focus has shifted to quality of life and managing of symptoms’ ensuring that the dying process is dignified. We also aim to ensure that every person we come into contact with hears about the love of Jesus and hears the message of salvation to ensure that they have the opportunity to invite the Lord into their lives if they so choose. The goals of palliative care feeds directly into the Living Hope tagline as palliative care is fundamentally aimed at ‘bringing hope and breaking despair’.

“Palliative Care aims to relieve suffering and improve the quality of both the living and the dying” CAPC Manual Definition of Palliative Care [14]

DEVELOPMENTS WITHIN LIVING CARE IN THE LAST 12 MONTHS: The last year has been a year of great leaps for the volunteer function within the Living Care department. Last year we had a few volunteers who made a huge impact on the work of the ministry and the living care team

Carers in our Health Care Centre

are grateful. We saw our first fully licensed American professional nurse who worked a shift in the Health Care Centre for a couple of months

In May 2010 we attained a 3-star status from

and she assisted in relationship building with

HPCA during a pre COHSASA (Council of

partners and reaching of clients outside of

Health Services Accreditation of Southern

Living Hope. An Australian doctor, Roslyn

Africa) survey. This was upgraded to a 4-star

Doyle worked at one of our referring

status during a focus survey in November

Hospitals and her presence as an


ambassador of Living Hope has lead to an increase in the referrals from that Hospital as

Training and development:

well as a visit from the hospital team in an

A member of the cleaning staff successfully

attempt to build a strong working

applied for an administrative position in the


Health Care Centre. He continues to do well and we are proud to be part of the process

2010 saw us appointing a pastoral care

of staff development.

giver. This went a long way in ensuring daily spiritual support of patients and their families. Staff received training on numerous topics The chaplaincy team continued to care for throughout the year, both in-service training the patients and their spiritual needs. The

and training by external training providers.

Living Care team met quarterly at a pastoral Topics covered TB, HIV, chronic conditions, palliative care and adherence support. meeting for fellowship and worship.

Health Care Centre Bed Occupancy 80% 60% 40% 20% 0% Apr.10 May.10 Jun.10

Jul.10 Aug.10 Sep.10 Oct.10 Nov.10 Dec.10 Jan.11 Feb.11 Mar.11 [15]


Health Care Centre Stats 150




120 90 60 30 0 2009



50 47

40 30 35


20 10 0 2009



Living Care Updates: Health Care Centre

Home Base care:

Sandy Lovick took over the position of Health Care Centre manager from Rene Bates. Sandyâ&#x20AC;&#x2122;s quiet, gentle ways helped to make this a smooth transition for all.

Resignations in the Home Base care services lead to some structural changes but by the grace of our Lord, the team has just grown stronger despite facing some challenges.

The Health Care Centre had 159 new admissions for the year. We have managed to reach more than 75% of what we set as our target for the year. We have had an average bed occupancy of 56% which has been quite a challenge. Numerous efforts were made to increase the number of referrals and we are hoping that more clients will be reached in the New Year.

Nazeema De Villiers, now in addition to managing the Home-Based Care team, also coordinates the Masiphumelele branch. The services provided still consist of home based basic nursing care, health maintenance of folk suffering from chronic diseases, a dressing clinic, patient advocacy, school health promotion and medication adherence support.

150 139

120 136


90 60 30 0 2009



Patient Deaths

One step at a time...



Home-Based Care Stats


Number of Clients

400 300



415 308











Ocean View 20000

Number of Patient Visits

16000 12000


8000 12761

11432 8543










Muizenberg [18] 2010

Ocean View


FINAL THOUGHTS: Developments in palliative care in the country - the buzz word within the palliative care community is ‘strategic partnership’ as this is thought to be the way forward in sustaining ‘levels of care’ within the organisations that provide palliative care as per an article written by Liz Gwytter the CEO of HPCA, in the Hospice Palliative Care Association (HPCA) News Letter dated August 2010. In the same news article, she also made mention of this year’s World Hospice & Palliative Care Day (9th October 2010) theme, Sharing the Care, and HPCA has taken this theme to heart in developing Memoranda of Agreement with other national NGOs and with the Dept of Defence. This agreement with government adds to the memorandum’s of understanding with Provincial Departments of Health and with the Department of Correctional Services. I have to end with a word of thanks to a team who strived in all they did this year to ‘encourage the timid, help the weak and be patient with everyone. Leigh Snyman General Manager Living Care

Challenges: Staff safety remains an issue in all areas. The bed occupancy rate in the health Care centre does pose a challenge. [19]

Peter Lovick General Manager

The Stats: 15 332 Meals served 720 Devotions 230 Clients counseled 32 Blankets issued 18 Clients off the streets

“Rescue the perishing, care for the dying, Jesus is merciful, Jesus will save.” Rescue the perishing, care for the dying, Snatch them in pity from sin and the grave; Weep o’er the erring one, lift up the fallen, Tell them of Jesus, the mighty to save. Rescue the perishing, care for the dying, Jesus is merciful, Jesus will save. Down in the human heart, crushed by the tempter, Feelings lie buried that grace can restore; Touched by a loving heart, wakened by kindness, Chords that were broken will vibrate once more. Rescue the perishing, duty demands it; Strength for thy labor the Lord will provide; Back to the narrow way patiently win them; Tell the poor wand’rer a Savior has died. The song penned by Fanny Crosby many years ago describes the privilege of ministry for Living Grace, we are humbled to report that God has blessed this ministry in the period under review. We are deeply grateful to God for another year of “bringing hope and breaking despair”! [20]

DEVELOPMENTS WITHIN LIVING GRACE IN THE LAST 12 MONTHS: Homeless Programme. From the very young to the aged, Living Grace provides two meals per day, blankets, clothing, ablution and laundry facilities together with daily devotions, Bible study, discipleship classes and support groups continue. Destitution does not

A Place of Refuge for Many

discriminate and we are blessed to reach-out to those in desperate circumstances client faces may change but the message of redemption through Jesus Christ continues. More and more clients do

MID Project (Muizenberg Improvement

voluntary work at the centre and from these


volunteers, people are invited to apply for

The street cleaning project continues to be

other employment opportunities like street

a valuable programme at Living Grace. It


affords the opportunity to conduct

We are very grateful to the donors of food,

personal development with cleaners as well

clothing, furniture and blankets that make this as valuable spiritual discipleship. Many ministry possible. (See donor list at end of the have grown and have been re-united with family and local churches. The 6 cleaners


and 1 supervisor clean 40 streets and Living Food Share Programme.

Grace has received many calls of thanks

The Food Share programme continues to

from the public for this service. A word of

support people in Capricorn and

appreciation is expressed to MID for their

Masiphumelele who are unable to get to

continued support and indication that this

Muizenberg for a meal. Where we have

service may be expanded in the year

additional food supplies it is distributed by


the home-based care workers and support

Male Clients Female Clients Children u 6 yrs

14% 2%

group facilitators in the above-mentioned areas. This assists the Living Hope staff in their care of TB and HIV patients who need improved nutrition for recovery from ill health. In this way the integrated ministry model is being worked out and expanded as per our strategic planning focus for the future.

83% [21]


Programmes Offered • Awareness Programmes • Information Programmes to local communities and business • Training Programmes • Parent Counseling • Addiction evaluation and assessment • Referral to treatment • Community Based Treatment Programme (Out-patient based) • Aftercare programmes

The Numbers 6 = Current Client Group 467 = Family Support 27 = Family Reunification Programmes

12 = Decisions for Christ 8 = Completed the Programme 15 = Drop-out of Programme 4 = Referral to in-patient treatment

4 = Unsuitable for treatment 9 = Waitlisted for next intake

Recovery Programme We are delighted to report that Living Grace now offers a Community Based Treatment Programme. Supported by the The Dept of Social Development, the programme opened in Nov 2010. The programme is focused at the addicted indigent persons male and female from the age of 18 years. The Recovery Programme, consists of two phases. The first phase is over an 8 week process, whereby clients are exposed to addiction literature, life stories, practical examples, the opportunity to self-reflect and express themselves, by means of writing and other creative arts, within a dynamic group, with peers from vast backgrounds. Treatment groups, in itself, are therapeutic and are founded on psycho-education principles, to guide treatment lectures, and inform group discussions. The second phase is conducted once a week, also within a group context, however, less structured, and discussions are guided by the immediate need expressed by group members. Most of the content dealt with in this phase are relapse prevention and becoming responsible and productive citizens. Current Processes There is one group in the first phase, which started with 10 members, of which 2 dropped out, 1 was referred for inpatient treatment, with 7 remaining. In the second phase, there are members of 2 previous treatment processes, on average, 5 clients per weeks attend these sessions. In both processes, treatment is proving to go well, with random drug tests being conducted once every two weeks, for which all tests came out negative. It has been decided that drug tests will also be conducted on those in the second phase, which has not been done in the past, as to ascertain the success rate. It is our view that testing clients in this phase could perhaps shed light on claims of relapse by prophets of doom, which can only serve to strengthen the second phase of the recovery programme. Needs and challenges This recovery programme promotes a view that, for their successful recovery, there needs to be growth in three elements of their recovery life. Firstly, spiritual growth, secondly, attending and completing the Living Grace recovery programme, and thirdly, attending (NA/AA) Support Groups meetings, and utilizing the help and assistance of a sponsor. In both phases, it has been identified that sponsors are either ill equipped, or not always available to give support and advice to people in recovery. [23]

Needs/Challenges (Continued) We have also identified that more work must be done in the field of relapse prevention (tools), as a number of people in the second phase, had “slip-ups” (relapsed), however, they were counseled, and advised accordingly. Support from family members has proved to be one of the major challenges in particular the first phase. Relationships had been severely damaged, due to clients’ addict behavior (in the past) and seemingly will be taking longer to repair than anticipated. The Living Grace staff, will continue to address this issue of family involvement, however challenging, we are of the view that [supported by addiction literature] recovery is unsustainable, difficult, and at times, impossible, if there are no support from family, or loved ones. We try to address this issue in the family meetings, which occurs twice in the first phase, and when there are family members to participate. Volunteers Volunteers in large and smaller groups have had very positive impact on the programmes and clients. This would appear to be a win, win programme as the volunteers frequently share of the blessing they receive from their periods of ministry at Living Grace as well as our clients benefitting from their ministry and outreach. Volunteers have got involved in cleaning, maintenance, conducting of devotions, guitar lessons and individual counseling of clients. Their outreach has made a difference in many lives.

Peter Lovick General Manager Living Grace

Sincere and heartfelt appreciation is expressed to donors and sponsors: King of Kings Baptist Church Burger Strandhuis Meredith Harrington Muizenberg Improvement District Department Social Development

Pick n Pay – Plumstead & Longbeach Mall Checkers - Muizenberg Spar - Lakeside Sostanza Bakery [24]

Avril Thomas General Manager

“We are so grateful to the Lord for His faithfulness throughout this year” The Lord has brought together a great team in the Living Right ministry and I am deeply appreciative of each of them and for the way in which they tackle the vital roles that they play. During this past year we had a few co-ordinator changes: Chantel Delcarme continues to be the Living Right administrator but instead of co-ordinating the Life Skills Department, she co-ordinates the Support Group department. Lynne Johannes coordinates the Health Counselling Department and Natalie Watlington co-ordinates the Life Skills Department. We are also deeply grateful to the Lord for His faithfulness over the year and for the privilege of seeing many of our clients accepting Jesus into their lives during this past year. It has also been a year of developing many new networking relationships. Some of the organizations that we have networked with include : Department of Health, City of Cape Town, Mothers2Mothers, Soil For Life, Upward Soccer, a Christian Brazilian team, Samaritans Feet, Fusion, YWAM, All Nations, Call 2 All, Hope2 Africa, Ubabalo Sport, Small Paul, Life Exchange, Mercy Network, the Two Oceans ministers fraternal, the Good Hope ministers fraternal, King of Kings Baptist Church, Valley Christian Church, St Margaret’s Anglican Church, Meadowridge Baptist Church, Capricorn Community Church, other local churches, Inclusive Education Western Cape, Cornerstone Institute, AIS students (Medical Knowledge Institute), and we have been actively involved in MSAT, the NGO Counsellors Quarterly Forum meeting, and in facilitating the Red Hill and Masiphumelele NGO forum meetings.


LIFE SKILLS EDUCATION: This programme receives no set funding and is entirely dependent on the sacrificial giving of

Kleinberg, Marine, Ukhanyo, St James, Simon’s Town, Zerilda Park, Redham and Christian David

private people to the D.A.D. programme. To all

and in the Valyland Private High School. From

our D.A.D.’s: THANK-YOU so much – thank-you for

time to time we have also provided special

giving to the Lord and enabling us to make a

programmes in Kommetjie Primary and Fish Hoek

difference in the lives of children in our

Primary schools.

communities. Without your financial support we

Our Afternoon Children and Teen clubs have

would not have been able to reach a total of

continued in each of the areas in which we work

10690 children with the love of Jesus during this past year.

and we have witnessed significant growth and spiritual development in the teens who have

The Life Skills team has worked with 3625 children


in Afternoon Clubs, 1145 teens in the Teens Clubs, 654 children in pre-schools and 2204 through the school ministry. 249 girls have been supported

We have had over 20 international and 30 local volunteers working with the life skills team during the year. Some of the international volunteers

with feminine hygiene products from the Eve project, 13 children have been referred for social intervention, 95 have been assisted with school

who left during the year had been long-term volunteers and we have sorely missed their input and involvement in recent months. As a department we are deeply grateful to volunteers

uniforms, stationery and food, and 54 have received home visits. At our annual “Wait 4 Me” event in July 2010, 51 teens responded for

for their energy, enthusiasm, insight and commitment to work alongside our staff in

counseling and prayer in the following areas:


salvation, abuse, rape, family issues and

When volunteer Kendra Crabtree left, there was


a gap in the music development ministry but the

The Pre-school ministry, Parenting workshops,

Lord has provided volunteer Brenda Feltmann, a

Schools ministry, Afternoon Club, Holiday Club

music teacher in the Fish Hoek Valley, who will continue this ministry of music development.

and Teen Club programmes are all Biblically

based and have a spiritual component, as well as address the lifestyle and social challenges that The year 2011 has seen the launch of the they face daily. Our clients are actively involved “Legacy Programme” with 6 young people (5 of in the learning process and in praying at these meetings, as well as leading in singing or bringing

them men) from the communities in which we work participating. It is a one-year commitment

a word of testimony or challenge.

to working as a Life Skill educator, during which

We have worked with 10 unofficial pres-schools in Masiphumelele over the year – providing Life Skill lessons to the children once per week and providing curriculum guidance to the “Mama’s”

opportunity while receiving some pocket money. I am extremely excited about the development of this programme and look forward to it bearing much fruit in equipping and empowering young

running the pre-schools on a weekly basis. An

leaders in our local churches, as well as strong,

ECD (Early Childhood Development) forum has now been formed in Masiphumelele and we are participating in this as a key role player with other unofficial pre-schools in the area.

they will receive training and practical ministry

Biblically based community leaders in the future. It also provides a platform to work with some of our local Pastors more closely as we partner with them in equipping their young people.

We continue to provide regular Life Orientation lessons in the following primary schools :




One of the highlights of the past year was the World Cup Soccer in South Africa. During the extended holidays the Living Hope Life Skill educators provided the following activities : 1. 3 weeks of Holiday Clubs in the morning (Monday – Thursday), 2. Soccer and netball practises and matches for 3 weeks on a Monday and Wednesday afternoon and Friday morning 3. 1 week of Upward Soccer and Netball clinics – both morning and afternoons, with a visiting group of Christian Brazilian soccer players, who formed part of the Samaritan’s Feet outreach ministry 4. Once during the holiday programme the Samaritan’s Feet team graciously ministered to each child on a very personal level by explaining the servanthood of Jesus to the children in a group and then washing each child’s feet, praying for the child’s specific needs and then fitting on a new pair of shoes 5. 1 Thursday afternoon in each area we had a community festival in partnership with Fusion (an Australian Christian organisation). These were extremely well received and enjoyed by the whole family 6. It all culminated in a one day Soccer Cup festival on 9 July at Fish Hoek High School when over 800 children from all the areas enjoyed playing soccer, netball, fusion games and participating in a Gospel chalk demonstration, drama’s, and Gospel tricks. As each child left they were handed a Soccer 2010 booklet containing testimonies of Christian international soccer players and the way of salvation clearly explained. No child would have left this fun Festival without hearing the Gospel in a way that they could understand. Every Friday continues to be filled with training for our Life Skill Educators. The training has consisted of curriculum and presentation skills workshops led by our beloved and very capable volunteer curriculum developer Danielle Schneider, Leadership Development, time management and planning with gifted and highly efficient volunteer Melanie Dill and Meagan Daniels , teaching and discipling children with Bonnie Doughtie, “Classroom procedure and discipline” with Polly Saul from Masi Corp, the abstinence based programme “No Apologies” with Denise Boltmann of Focus on the Family, Substance Abuse awareness by Peter Lovick, Women’s Health by Pregnancy Help Centre, several workshops looking at different relationships with social worker, Michelle Roux, Evangelism of children with Hope for Kids, the Work Life course run by Living Way which also included the Alpha course, HIV training by our Health Counsellors, and in January 2011 we began the one year Rosebank Bible survey course which has been facilitated by Tracey Soko and taught by a number of Pastors from local churches for which we are most grateful.

Number of Attendance 4500 4219





2204 0

4404 Afternoon Clubs


769 70 1 Teens Club

3242 Schools




SUPPORT GROUPS: The support group facilitators have worked extremely hard this past year and served a total of 2170 clients. They are continually and creatively seeking how best to support and educate our clients with chronic diseases and special needs. During this past year, 1437 clients have attended CDL support groups and 528 clients have attended our HIV exclusive support groups. After some research and surveying, we started a new brand of support group this year with mothers who have recently given birth. During this year, 205 different mothers have attended the mothers groups. Although our area runs a successful PMTCT (pregnant mother to child transmission) programme we have over time received many reports of babies who were born HIV negative testing HIV+ at 6 or 9 months. During this year, we have had 2 volunteer mothers who have put together a practical programme for mothers of very young children and we seek to invite mothers to a safe place where they ask their questions, share their experiences and learn from each other and thereby support each other in the community. We have developed a strong working relationship with the NGO, Inclusive Education, which works with children with special needs at our Capricorn centre. They have developed a toy library at the centre which has become a care-givers weekly support group. Living Hope support groups have piloted the CDU medication distribution via 3 of its support groups. This has worked very well and we look forward to being able to distribute medication to all our support groups in the coming year. On the 20 November 2010 the support group facilitators arranged a 5km Diabetes Awareness Walk from Fish Hoek beach to the Living Hope Capri campus. Despite the wet weather this was a great and fun event and inspired people with chronic diseases to exercise more.


SUPPORT GROUPS (CONT.): The support group facilitators have enjoyed working with many visiting teams to Living Hope on door to door visits, TB blitz and other disease informing campaigns, as well as special outreach events into the community. Health outreaches are always a high point and of particular mention was the outreach with the Brentwood Baptist Church team who conducted eye screening alongside other health screening tests with the support group facilitators. This passionate group of facilitators is committed to help heal their community in every way. The support group facilitators are a vibrant, outgoing group who have made the most of their opportunities to share the good news of Jesus with their clients and have had the privilege of praying with many of their clients as they accepted Jesus into their lives for the first time. Some of the tools that they have found effective include the A,B,C and D of the Gospel and the colours of the SA flag. Every first Friday morning of the month is training


time for the support group facilitators and their training sessions have covered presentation skills, HIV, TB, Blood pressure, Nutrition, Infection




Control, Domestic Violence, effective use of cell phone technology on connecting with your group members and administrative skills, and




record keeping. This has proved very beneficial and is always a time of fun and laughter. 251 2009

In preparation for the Department of Healths changes to integrated Community Care workers Living Hope has started upskilling the support group facilitators. They did a 2-week Homebased care course and a 1-week First Aid course with St Johnâ&#x20AC;&#x2122;s in Feb and will be doing the next level course shortly which will assist with the health screening of clients at the monthly medicine distribution groups as well as prepare them for the new post as per the DoH.


341 2010

528 2011



continues to do extremely well in reaching more

Our strong team of dedicated listening and teaching counsellors has really soared to greater heights this year.   The full team (including our

men than the average clinic facility. Living Hope counsellors serve in 2 local hospitals

mobile team) has tested a total of 14 542 clients

(False Bay Hospital and DP Marais Hospital), 5

during the past year, 849 were tested HIV+. The

clinic facilities (Fish Hoek, Ocean View,

mobile team on its own tested a total of 2959

Masiphumelele, Muizenberg and Seawinds Clinic),

clients of which 2.8% tested HIV+.    During the

2 satellite clinics (Simon’s Town and Red Hill), as

year 1756 clients started ARV treatment and were counselled by our Adherence Counsellors in clinic

well as in our mobile team who have travelled across the whole Metropole providing HCT, TB


screening, BMI’s, blood pressure and blood sugar

Number or ARV Counseling Clients (C1)



Except for the mobile team Living Hope


counsellors serve in a set clinic on a daily basis and attend a monthly mentoring session which is

1250 1710


837 2009

out-sourced and a monthly team meeting with


the co-ordinator and General Manager. The counsellors have an extremely emotionally

0 2010

draining job and have coped amazingly with the


psycho-social needs of their clients in some very desperate situations.

Targets were set for the HCT campaign (a national campaign called for by the Minister of

During community health campaigns, such as the

Health) for each clinic to reach by end of June

measles and diarrhoea campaign, most of our

2011. The Ocean View clinic exceeded its target

counsellors and support group facilitators

in November 2010, and all clinics had reached their targets by the end of March 2011. Our mobile site has also exceeded its targets and

become involved in working with the clinic staff [32]and in so doing strengthen the health service provided to our community.

HEALTH COUNSELORS (CONT.) There was a change of terminology from VCT (Voluntary Counselling and Testing) to HCT (HIV Counselling and Testing) due to the HIV testing campaign where every client was encouraged to have an HIV test. During the year, the ACTS model (Advise, Consent, Test and Support) was accepted as the new counselling model in the Western Cape and has been rolled out at our facilities. Our counsellors all successfully completed the finger prick test training at the beginning of December but unfortunately they cannot do the finger prick test on the job until the DoH authorises such. In order to assist and work out the rollout of ACTS and the integration of TB counselling in each clinic the co-ordinator and team leaders, together with the General Manager, have sought to meet with each DoH team in the clinics on a monthly basis. This has greatly improved communication between Living Hope and the facility manager and other staff and has given an opportunity for us to assess the â&#x20AC;&#x153;gapsâ&#x20AC;? in each facility and helps us to formulate how we can work together in being more effective in preventing the spread of HIV and Aids and TB and treating and caring for those who are infected and affected. Training is ongoing in this department and is mostly offered by ATICC (Aids Training Information Counselling Centre). Our staff have also attended some training facilitated by Phillipi Trust, Desmond Tutu HIV foundation and Desmond Tutu TB Centre. There have been many administrative changes during the year and our Team Leaders, Pumla Madliva and Hilary Adonis, have excelled in attending the necessary training and mentoring their teams into the correct procedures to follow. The job description of counsellors is currently being re-assessed to bring it into line with the new DoH plans and requirements. Depending on the final model, this could have impact on the Counsellor ministry of Living Hope in the future.

15000 12000 9000 14542


6000 3000


Number of Clients




Confirmed HIV+






Ocean View Avril Thomas General Manager Living Right

Richard Lundie General Manager

Living Way has three strategic themes: To equip people with the thinking tools to live productive lives To empower and train small business owners to be sustainable in providing for themselves and others To increase employment through guidance, referrals and access to training Figures for Living Way: Direct programme recipients = 136   Indirect recipients – those that have received services on the Living Way campus (non LW programmes)  = 123

Spiritual strategy At the heart of Living Way is the desire to reach people for Jesus. This year has proven to be one of sharpening our spiritual strategy, utilizing a variety of methods and tools to share the Gospel with learners in our programmes. In every intervention, programme, workshop or activity, we share Biblical truth. This may be in the form of a devotion, or the presentation of the Alpha course. We give God glory for his work in this arena, as we have seen more spiritual fruit this year than any before! [34]



Worker readiness training

Business Basics

The worker readiness training has rolled out

During this financial year, we held two

following the pilot in April 2010. This was

courses of business basics. The goal is to

followed by refining the curriculum and

equip people to start their own business

adding new components. A second set of

through giving them the relevant information

training was held in August 2010. In early

and skills training to do so. This programme

2011, another two groups were taken

has proven to be effective in reaching

through the material, including the Living

people with the entry level skills needed to

Right Life Skill Educators. This course has

launch their ideas into practice.

proven to be an integral part of the Living Way ministry. It will be accredited with the

Business workshops

Services SETA in 2011 and allow for a formal

Following feedback from business basics

qualification to be issued to successful

training, Living Way started a different


intervention in reaching business owners. Through fortnightly meetings, business owners

STEPS to Excellence

are brought together to discuss relevant

In early 2010, Living Way, in partnership with

issues facing their business. This programme

Grassroots Development Trust, prepared

values collaboration between businesses

learners for a learnership in the retail sector.

and sharing of information. Rather than

Living Wayâ&#x20AC;&#x2122;s role was to train and mentor a

teaching and lecturing, Living Way facilitates

group of learners from the South Peninsula.

the discussions. The pilot for this programme

The learners joined the learnership in

was held with Masiphumelele business

October 2010 and will complete it in October owners and will be expanded during 2011. 2011. The primary reason for the SETAâ&#x20AC;&#x2122;s funding this intervention is that STEPS to

Five Loaves Bakery

Excellence has shown itself to be a powerful

In September 2010, Five Loaves Bakery was

tool in the retention of learners throughout a

launched. This bakery has two goals: to train

learnership. Previously a retention rate of

people for jobs in the baking industry and to

50% was considered normal. The Grassroots

create employment for bakers within the

learners have over 90% retention rate.

areas in which we work. On both fronts, this bakery is doing well. The bakers are currently supplying baked goods to a variety of sources, including some of the Living Right life skills programmes. The future will see the bakery exploring more contracts, selling directly to the public and the establishment of a franchise manual so that future spin-off [35]

bakeries will have a structured plan to grow their businesses. Agribusiness In the end of 2010, Living Way purchased two greenhouses from a farmer in Kommetjie. They were installed and in the first week of February 2011, cucumber and tomatoes were planted. This programme is part of a larger strategy of developing people in the farming businesses. This academy will involve teaching various farming methodologies, work ethic, business basics and detailed farming topics. The goal is to build up farmers to run their own farms like businesses.

GUIDANCE/REFERRALS: Basic skills training During this year, a new strategy was tabled to provide basic skills training under the Living Way banner. This strategy is still in its infancy and much research needs to be compiled before the programmes will be implemented. Partners on the Living Way campus Evangeline Ministries has continued to provide sewing and computer classes, with many of the students coming from the Living Care Health Care Centre. Life Exchange continues to work with at-risk youth from Ocean View. Drive More Safely is a new partner, the only non-profit driver training school in the country. Hope2Africa have been a blessing to the Masi youth through their art and drama classes. Ikamva Labantu, serving the elderly of Masiphumelele, have joined us on the campus. Noordhoek Valley Educare is doing well, with over 60 children getting quality preschool education. [36]

Babysafe In February and March 2011, Living Way delivered a combination of training courses for Babysafe, a non-profit working with single or vulnerable mothers. The selected group of ladies raised money for the courses by selling various goods within the community. They attended the Worker Readiness School, STEPS to Excellence and a select few attend the entrepreneur training. Final thoughts We are so grateful to the Lord for all he has done in and through Living Way. We give him the honour and the glory and dedicate the next year again into His hands. â&#x20AC;&#x153;Give thanks to the LORD, call on his name; make known among the nations what he has done. Sing to him, sing praise to him; tell of all his wonderful acts.â&#x20AC;? Psalm 105:1-2

Richard Lundie General Manager Living Way



Living Hope Annual Report 2011  
Living Hope Annual Report 2011  

Living Hope Annual Report 2011