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TRAINING supports growth in manufacturing

Impact on BC WINE sold in grocery stores

training for entry level employment

support manufacturers

The BC Alliance for Manufacturing is pleased to announce the launch of the 2018 Scholarship program. The goal is to encourage more youth to pursue careers in manufacturing so that our province can build a strong economy. In the Summer of 2018, the Alliance will issue two scholarships – one for children of those currently employed in manufacturing and the second for youth in general who wish to pursue a career in the exciting world of manufacturing.

Manufacturing’s Next Generation


This award is open to youth who: Have a parent currently working in BC’s diverse manufacturing value chain. Are 17 to 29 years of age. Have graduated from a Canadian High School (or equivalent) program. By September 2018, will be enrolled in a 2-year or longer post-secondary program. The post-secondary program is STEM, technical trades or another focused area of study beneficial to BC’s manufacturing industries. Are Canadian Citizens or Permanent Residents.

Manufacturing Pathfinder


This award is open to youth who: Are 17 to 29 years of age. Have graduated from a Canadian High School (or equivalent) program. By September 2018, will be enrolled in their first year of a 2-year or longer post-secondary program. The post-secondary program is STEM, technical trades or another focused area of study beneficial to BC’s manufacturing industries. Are Permanent Residents.

Preference will be given to applicants studying at a recognized post-secondary training institution in British Columbia in the 2018/19 school year. All applicants will be offered an opportunity to participate in summer and part-time work placement programs. To apply please visit Scholarships will be awarded in the early Summer of 2018.

Deadline for applications June 30 | Decision will be made in July

From the Chair

Welcome to the inaugural issue of Manufacturing Voice, a publication dedicated to the promotion of BC’s manufacturing industry. Manufacturing is one of the top contributors to the provincial economy. Our industry, your industry, is the second largest goods producer in the province directly employing just under 200,000 people. Manufacturing, representing around 8%-10% of provincial GDP is the largest contributor to business tax revenue.

Marcus Ewert-Johns Chair BC Alliance for Manufacturing As a founder and Chair of the BC Alliance for Manufacturing, Marcus enjoys tackling organizational effectiveness, strategy development and implementation to strengthen and grow manufacturing in British Columbia. Contact: 604-900-1980 Ext. 110

Manufacturers generally do what they do under the radar, focusing on getting a quality job done without pomp or circumstance. Unfortunately, many of the great stories go untold, leaving policy makers and the general public with the wrong impression of a vibrant and strong piece of our economy. To say that manufacturing is under recognized and unappreciated is an understatement. The Alliance was formed in 2014 to bring together the diverse stakeholders of BC’s manufacturing landscape. It allows the manufacturing sectors to collaborate, to defend and advance the interests of the province’s manufacturing value chain: employers who are fabricators building components and assembling finished goods; designers and engineers who plan and create new products; technologists and technicians who develop, source and supply inputs for the production process; logistics firms who handle materials, manage the flow and transport components to factories and finished goods to wholesalers and retailers. Manufacturing is a complex ecosystem. Each group faces competitive issues. Many are not unique and cut across all sectors of the manufacturing industry. When all stakeholders work together with common purpose great things can be, and are being achieved. The name selected for this publication, Manufacturing Voice, reinforces that if stakeholders collaborate they can create a coordinated common and loud voice that cannot be ignored. Politicians need to hear that manufacturing, and its economic contribution, matter. Job seekers need to see the availability of well-paid rewarding careers. The public needs to hear your stories so they recognize the incredible impact BC’s manufacturers have on their daily lives. This first issue is just one part of a broader campaign to showcase the industry. Not only do we hope you enjoy the publication, but that it acts as a tool to help create more ambassadors for the manufacturing industry. We look forward to working with all stakeholders to manufacture BC’s future together. r

Manufacturing Voice 1

Editor’s Note Welcome to the first edition of the Manufacturing Voice I have worked in manufacturing for 20 years, initially as the Executive Director for the BC Printing & Imaging Association (now PrintForward). It was during the later years, before retiring from that position, that I represented PrintForward as a founding member of the BC Alliance for Manufacturing. It was an easy organization to support because together, the various manufacturing associations in the Alliance are stronger working with a common voice. Manufacturing is unique because it covers so many sectors. Together the various sectors are responsible for approximately 63% of the province’s exports. That is interesting, because like many people, I always thought BC was mainly a resource exporting province (mining, forestry, oil and gas). It is easy to assume this based on the organization of provincial ministries. There are the Ministries of:

Manufacturing Voice Reflecting the growth of Manufacturing in BC Volume 1 Issue 1 Mailing Address 10451 Shellbridge Way Suite 230 Richmond BC V6X 2W9 Telephone (604) 900-1980 x118 E-mail Web site Publisher: BC Alliance for Manufacturing Editor:

Marilynn Knoch Special Advisor

Cover Design Lance Tao Liang Gravity Creative

• Energy, Mines and Petroleum Resources

Advertising: Mariam Demian Manager, Marketing

• Forests, Lands, Natural Resource Operations and Rural Development

Ad Rates:

• Agriculture All important ministries, but since manufacturing itself is a significant contributor to the BC economy, why is the business of the manufacturing industry segmented and parcelled into a number of other ministries? Why is there not a Ministry of Manufacturing that would focus on both the specific and the common needs of all manufacturing? Right now it is piece-meal with some components of manufacturing covered in Agriculture or Jobs, Trade & Technology or Finance or Labour. I believe that this government should establish a Ministry of Manufacturing so it could focus more attention on the research and development that goes into products that are or can be manufactured in BC, some uniquely so. Manufacturing also needs incentives for training and a focus for educating a workforce for manufacturing. There needs to be stronger promotion on developing workers for careers in manufacturing. Throughout this magazine you will become acquainted with several manufacturing sectors. If you feel, as I do, that we need our provincial government to have a stronger focus on manufacturing, then talk to your MLA - let’s get some dialogue going! Marilynn Knoch Editor and Special Advisor

Manufacturing Voice 2

Available on request or visit our website.

Manufacturing Voice is published by the BC Alliance for Manufacturing and is mailed to companies, organizations and governments interested in manufacturing in British Columbia. Canada Post Publication Agreement Number: 43497063 Customer number: 2010711

Additional Information or Letters to the Editor Please send Letters to the Editor or requests for additional information re advertising and/or placement on our email list for updates to:

Thank You Special thanks to Ernst Vegt, Coast Imaging Arts, Comox for donating the prepress review.

In this Issue


Manufacturing Voice Volume 1, Issue 1, Spring 2018




Human Resources:




Entrepreneur, Trevor Borland, Pacific Bolt Manufacturing - Demonstrated enthusiasm results in growth


Alliance for Manufacturing:

Meet the Manufacturing Associations - Sharing our strengths and challenges


Industry Focus:

VQA Wine-In-Grocery Sales

- BC wines contribute $2.8 billion to BC economy



Program Changed His Life - Program prepares students for on-the-job tasks


Manufacturing Careers:

True Calling - Graham With, Brewmaster - Media company uses the power of the story



Budget Mixed Bag for Industry - Limited targeted initiatives to encourage growth






- Emily Carr University of Art + Design partner with industry


Harassment Can Be a Big Issue - How do you protect your company?


Canada’s National Symbiosis Program - An innovative business-to-business initiative

BCAA Increases Capacity - Innovative training combats a shortage of skilled workers

3D Printing in Manufacturing

Environment: New High Performance Window - Window manufacturers develop new window product lines Manufacturing Voice 3

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Manufacturing Voice 4


Canada’s National Industrial Symbiosis Program The National Industrial Symbiosis Program (NISP) is a business-to-business initiative based on the circular economy. The Canadian NISP pilot launched October 2017 at a workshop held in Delta, BC. Since then, three other successful workshops were held; one in Metro Vancouver and two in Edmonton. Others will occur in June, September, and November of this year

Timo Makinen Lead Practitioner and Acting Director NISP Canada Pilot A chemical engineer by training, Timo has worked for a number of firms in his 30-year career in a variety of roles, including the Industrial Load Forecaster for BC Hydro, a Senior Gas Supply Planning Engineer at BC Gas (now Fortis BC), the Director of Business Development at BC Research Inc. and a Sustainable Development Manager for both Shell Canada and Royal Dutch Shell. Contact:

The heart of NISP - industrial symbiosis - provides a means to improve business competitiveness and build resilient and sustainable economies through the creation of a variety of “triple bottom line” benefits. Industrial symbiosis helps businesses and organizations mirror natural eco-systems where everything has a place and function, and nothing goes to waste. Put simply, the systems-based approach of industrial symbiosis results in “one person’s surplus becoming another person’s input”. The increase in utilization improves productivity and reduces waste and costs. This proven approach has been successfully implemented around the globe. With the launch of its pilot, Canada becomes the 31st nation to use this approach to help local economies. Recognizing the potential to realize a wide range of economic and environmental benefits, all three levels of government have funded the Canadian NISP pilot. In BC, the specific funders are: • The federal government through Western Economic Diversification; • The BC government, through the BC Innovation Council, the BC Ministry of Agriculture and the BC Ministry of Energy; • Metro Vancouver and the cities of New Westminster and Surrey; The NISP Canada pilot is being run as a program by Vancouver’s Light House Sustainable Building Centre. How does it work? Businesses are invited to workshops where they are able to provide details on their specific resource management challenges, suggest solutions to other participants’ capacity and waste management issues and discuss collaboration. Afterward, a detailed summary report is produced that identifies participants’ resource “Haves” or “Wastes” (e.g., surplus heat, surplus material, surplus production capacity, etc.) and their resource management “Wants” (e.g., desired material or other inputs, high-demand skills and labour, expertise to help solve a given challenge, etc.). The report lists all resources shared by participants with other workshop attendees along with an indication of all parties who expressed an interest in those resources. Likewise, all potential providers of materials, capacity, expertise, and so on to that particular participant are outlined in that same report.

Continued on Page 6 Manufacturing Voice 5

Canada’s National Industrial Symbiosis Program Continued from Page 5

To further matchmaking and drive results, NISP practitioners use a proprietary software program, “SYNERGIe”. The software tracks progress on turning these initial matches into new, viable business transactions or partnerships. A benefit of this model is that details from all workshops are connected, greatly increasing the likelihood of finding matches between participants. That is, a waste stream of a given type, for example, may be characterized at one workshop, and matched to a business in attendance at a later workshop. To date, from four workshops, 98 businesses have shared 484 resource challenges and 912 potential business opportunities have been identified. Given that resource “Haves and Wants” from future workshops can be connected to past workshops, an almost exponential increase in potential synergies can be expected. While not all these potential synergies will come to fruition, the funnel of opportunities is sufficiently large to ensure that many viable options exist. Which businesses should participate? While the NISP pilot aims to help a variety of businesses, manufacturers of all types are being sought Health benefits ads design-pressready.pdf 1 18/4/17 上午11:48 as workshop participants. This is because these parties








generally have the most pronounced and easily identifiable waste management challenges related to materials, labour and production capacity. However, other businesses and organizations are also encouraged to attend. Experience has shown that they can bring insights such as research expertise; logistics and supply chain solutions. Often, alternative approaches new perspectives are suggested. What is next for the Canadian NISP pilot, and how can local businesses get involved? The Canadian NISP pilot is set to run for 18 months, concluding in early 2019. An additional four workshops will be run in each of the pilot regions. To get the latest information on when and where a NISP workshop will take place, and to learn more about Industrial Symbiosis, please visit NISP Canada practitioners are currently located in Vancouver, Edmonton and Calgary. Plans for future NISP workshops are underway along with follow-up with participants from workshops already held. To the extent that BC manufacturers participate in the workshops and related follow-up activities, the likelihood of moving beyond the pilot stage increases. r



Whether it is developing new benefits for you and your staff, or evaluating and advising on existing programs, we will help you identify the perfect solution for your individual needs. With our collective membership and bargaining power we open the door to great health coverage for your valuable team.

Manufacturing-specific health benefit programs designed to provide optimal value. Our partner offers: Immediate cost reductions of 10% or more Custom designed or turn-key packages Sector Specific Benchmarking Pension and RRSP Flexibility for employees


Phone: 604-900-1980 ext 141


Manufacturing Voice 6

Human Resources

Harassment Can Be a Big Issue Many companies do not have the luxury of having a department or even an individual dedicated exclusively to human resources. Therefore it is difficult to stay on top of all the rules and regulations that may apply. As an additional service to the members of the BC Alliance for Manufacturing member associations, the Alliance is offering the fee-based services of a Certified Human Resources Professional who can assist. You can find out more about this service at Our HR professional is also providing regular updates and columns on topical human resource subjects both online and in the Manufacturing Voice. During conversations with clients, we often hear similar questions. To celebrate the first issue of the Manufacturing Voice we are sharing our answer to one of the very current HR concerns. Q: There has been a good deal of media attention lately focussing on the “Me Too Movement” and in general the issue of harassment in the workplace. As a small employer, how can we ensure that we have our policies in place to handle this potential issue? A: Bullying, intimidation, humiliation or activities sexual in nature, or general harassment of any kind is simply not acceptable in any workplace situation. All employees have the right to a harassment-free workplace and as an employer, you have an obligation and responsibility to make sure no employee feels harassed in any way that affects their work performance or relationships with others in or out of work. In British Columbia, WorkSafeBC requires that employers establish procedures for handling complaints and issues in the workplace. This means that you need a stated policy that is communicated to all current and future managers, employees and contractors. The BC Alliance for Manufacturing HR professional can assist in developing this statement or can review on a fee-forservice basis your employment policy manual.

What is harassment? Harassment is any behaviour that humiliates or intimidates an employee. This can include verbal aggression or name-calling, vandalizing personal belongings, sabotaging work, spreading malicious rumours, personal

attacks, aggressive or threatening gestures or comments and cyber-bullying. In today’s climate, apologies such as “I didn’t mean to be hurtful, I was trying to be funny,” are not sufficient justification. Harassment, whether intentional or not, is still inappropriate if someone ought to have reasonably known that the behaviour was going to be hurtful to a fellow employee. That being said, it is not harassment when a manager or supervisor does a performance review in a respectful manner and no inappropriate actions are requested over and above improvement of an employee’s duties. This includes discussions about work performance, workloads and deadlines, layoffs, transfers, promotions, reorganizations, work instruction, supervision or feedback, work evaluation, discipline, suspensions or terminations. Expressing differences of opinion and workplace disagreements are not a form of harassment. Asking employees for a level of job performance expectations by managers is not harassment.

How do you protect your company? In order to protect your company from harassment issues it is recommended you take a positive approach by addressing the topic. Develop a respectful workplace policy that outlines the do’s and don’ts of what is expected of everyone at your company. Not sure where to start? We can help create a customized policy, process and communication plan to support a respectful workplace. r

Human Resource Assistance Email:

Manufacturing Voice 7

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GDirect Finance, in partnership with BC Alliance for Manufacturing, is proud to offer its members a simple solution to ensure you get quick and easy access to the right leasing options to meet the needs of your growing business. All types of commercial equipment, from anyone, anywhere - new or used are eligible!! Rates from 4.9% OAC Terms up to 7 years OAC As little as ZERO down OAC No Make, Model, Age, Kilometer or Hour Restrictions Specialized in helping new or credit challenged businesses and sole proprietors Open 7am to 7pm 7 days a week

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“WalletCard has very effectively streamlined the way we train our staff and manage their credentials. This system is simple to understand, easy to use and has completely revolutionized the way we manage the many certificates our technicians possess.” Stephen Philip, Operations Manager Western Locates


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Manufacturing Voice 8

Almost 45 percent of workplace fines issued in BC were directly related to no proof of training or that the required training had never occurred.

PROTECT YOUR WORKFORCE... Easily Access, Maintain and Manage Paperless Records Improve Compliance to Help Reduce Employee Safety Risks Get Automated Training Management Alerts Assess and Predict Training Needs and Certification Obligations Establish and Maintain a System for Compliance with OSH Regulations Promote a Zero Incident Safety Culture by Sharing Resources & Best Practices


Entrepreneurial Spirit Alive and Well at Pacific Bolt Manufacturing Pacific Bolt Manufacturing’s focus on quality and its drive to deliver solutions for its customers has paid off dramatically. While many companies in steel manufacturing succumbed to competition from lower priced offshore production, Pacific Bolt was able to meet the challenges and even double in size. Pacific Bolt is one of the last hot bolt manufacturers in North America and one of only two in Canada. The others are in Washington state, Oregon and Illinois. Things may have turned out quite differently had it not been for the determined enthusiasm demonstrated by the owner’s son, Trevor Borland, current president and owner. “My dad didn’t really encourage me to follow in his footsteps at Pacific Bolt,” recounts Borland. “I had worked at the plant while growing up and completed my Millwright Certificate.” To expand his options, Borland then took marketing management at the British Columbia Institute of Technology (BCIT) where he completed the Entrepreneurship program option. This allowed him to gain a wide range of business skills which prepared him for a very meaningful role in his family’s business. In 2007 after he graduated, his father, Ian Borland, still thought Trevor should explore different career paths, but the younger Borland was not to be dissuaded. Since he was the boss’ son they set him up with a makeshift desk by putting a board across two filing cabinets off in the corner and basically left him there. When a request to quote came in for fasteners for Vancouver’s Canada Line SkyTrain expansion, it was thought to be too big a job to quote. However, Borland went off to his corner and quietly put all the skills and knowledge he had gained in his entrepreneurship program to work. After getting all the detailed costing and production projections down on spreadsheets he was able to prepare a detailed quote. “I probably should not have signed the quote, but I did, and sent it off to meet the deadline,” says Borland.

A few weeks later a call came in while he was out of the office. His father took the call and then asked him if he had done the bid. He showed his dad all the work he had put into it, demonstrating that Pacific Bolt could actually do the job. Borland got a real desk after the three-year contract was signed netting the company millions of dollars. This contract also increased the exposure of Pacific Bolt’s ability to supply steel products for major projects such as the Golden Ears Bridge and several others leading up to the 2010 Winter Olympics. “It was a real game changer for us at Pacific Bolt,” admits Borland. He said the threat from offshore production has been rectified allowing Pacific Bolt to grow. “There were quality issues with the lower priced product 10 or 12 years ago but the products, coming mainly from China, are now better quality but the Continued on Page 10 Manufacturing Voice 9

Pacific Bolt Manufacturing - continued from Page 9

and the pricing has also increased making them more competitive with the products manufactured in North America,” explained Borland.

problems for staff who go to and from work on transit. We may have to look at some creative ways to make it work for our employees, such as incentive carpooling.”

This is good for Canada and Pacific Bolt, providing jobs and the added economic spin-offs.

For Borland, it’s hard to rationalize paying a transit tax on the newly acquired property when that area does not have an adequate transit system in place to get his employees to and from work.

Borland said that most of Pacific Bolt’s business is in British Columbia and Alberta but there is definite growth in Newfoundland, Ontario, and Quebec. Approximately five per cent of the product produced at Pacific Bolt is exported to the US. Over the past year, Borland had to overcome a new challenge. In addition to meeting the needs of customers during our thriving economy, Pacific Bolt had to find a new location for its production facility. After a long search, Pacific Bolt will be moving from its 27,000 square foot facility in New Westminster to a 32,000 square foot in Langley later this year. “Finding appropriate space to handle our production was a real problem,” said Borland. “We finally found good space out in Langley but that may cause

Like many manufacturers, finding qualified employees is a challenge. To that end, Pacific Bolt has hired four entry level employees who graduated from one of the training programs offered by the BC Alliance for Manufacturing. These employees completed the Refugee and Unemployed training programs. Additionally he employs two developmentally disabled employees. “I believe in giving everyone a chance,” Borland concludes. “We are growing 8% - 10% per year and one of our biggest challenges is finding employees who can do the work.” r

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Work as team Be efficient Increase Productivity Save time Save money Contact:Chris Leonard Phone:+1 604.217.5870 Manufacturing Voice 10







Advocacy, Sharing and Promoting Growth


Manufacturing, a significant contributor to BC’s economy, is the second largest source of employment in the goods sector. It directly provides approximately 178,300 jobs. Manufacturing continues to be one of the top contributors (7.3%) to the provincial GDP. More than 30% of all business taxes flowing to government come from manufacturing. For every dollar generated by a manufacturer another three dollars in economic activity results in local BC communities. Manufacturing is the primary source of exports from BC, comprising almost 63% of shipments. The BC Alliance for Manufacturing is a coalition of manufacturing industry associations with a common

vision to promote the manufacturing sector in British Columbia. The Alliance coordinates multiple stakeholders to act together on priority issues impacting the province’s manufacturers. The goal is to ensure all British Columbians continue to benefit from the economic growth, high-value outputs and high-paying jobs found across all types of manufacturing sectors in the province. The Alliance provides a common platform for its members to improve economies of scale and joint-efforts in project management, training, capacity building, corporate services support and government/public relations.

Meet our Member Associations Aerospace Industries Association of Canada – Pacific - Founding Member AIAC Pacific advocates for its members facilitating member participation in national and international programs designed to enhance business development, investment and global competitiveness. It promotes the presence of the BC industry on trade missions, the Canadian Aerospace Summit and the Paris and Farnborough International Air Shows. AIAC also hosts the Aerospace, Defence and Security Expo (ADSE) in Abbotsford. BC Apparel Association BC Apparel was founded in 2016 to represent companies and organizations in BC’s apparel, footwear, textile, gear and accessories industries. This group includes vertically-integrated retailers, suppliers, designers, manufacturers and educators. Apparel is one of the largest goods industries in BC with more than $4 billion in shipments. The association is helping to establish Greater Vancouver as a global centre of excellence for apparel design, quality and innovation.


GREYSCALE Manufacturing Voice 11


BC Alliance for Manufactu BC Association of Abattoirs The BC Association of Abattoirs (BCAA) was founded in 2009 to addresses the needs of BC abattoirs. It is the primary representative of the BC meat industry including craft abattoirs, federal abattoirs, wholesale and retail butchers as well as livestock producers. The BCAA is primarily focused on assisting plants to exceed regulatory requirements, liaising with key government departments and addressing the labour shortage faced in the meat industry. Meat is the largest component of BC’s food processing sector. BC Craft Brewers Guild The BC Craft Brewers Guild currently represents over 110 independently owned and operated craft breweries. The Guild’s breweries are in over 50 communities in BC. Some are small and others smaller, but they all brew flavourful local beers with passion and dedication. The mission of the Guild is to support the ongoing creation and discovery of truly great BC Craft Beer. BC Independent Distillers Association The BC Independent Distillers Association (BCIDA) represents independent craft distilleries in the province whose production does not exceed 100,000 litres of absolute alcohol per year. The association supports the production of handcrafted and artisan spirits and is committed to collectively establish and promote industry values, ethics and policies to ensure growth and innovation of the craft distilling industry. BC Wine Institute The BC Wine Institute is the authoritative voice for wine production in British Columbia, one of the premier wine growing regions of the world. The BC wine and grape industry’s $2.8 billion economic impact is a significant driver to the provincial economy supplying 12,000 full time jobs. BCWI’s membership represents 94% of total grape wine sales and 94% of total BC VQA wine sales in British Columbia. In 2017, BC’s wine industry harvested 33,000 tons of grapes and produced 22 million litres of wine. Building Supply Industry Association of BC - Founding Member For over 75 yeaers, the Building Supply Industry Association of BC (BSIABC) has promoted the industry, hosted educational events and fostered business connections. Members include manufacturers, distributors, wholesalers and retailers who sell building materials and hardware products. Over half the members are BC owned and operated companies. These operations make major economic contributions to the communities in which they are located employing more than 7,000 people in BC. Canadian Institute of Steel Construction, BC Region Founded in 1930, the Canadian Institute of Steel Construction is the industry voice offering a wide range of perspectives across the steel value chain. The CISC promotes dialogue, collaboration and commerce between industry stakeholders, advancing the benefits of steel to community consultants, builders, buyers, academia and government. The CISC represents a diverse group of steel manufacturers, fabricators and constructors, engineers and architects, owners and developers and educators/students.

Manufacturing Voice 12

uring Member Associations Canadian Plastics Industry Association - Founding Member

The Canadian Plastics Industry Association (CPIA) has served as the national voice for the plastics industry in Canada since 1943. With over 3,170 companies employing 94,400 workers, Canada’s $29.2-billion plastics industry is a multi-faceted

sector encompassing the plastic value chain (raw materials and resins; plastic products manufacturing, machinery, moulds, recyclers and brand owners).

Electro-Federation Canada - Founding Member Electro-Federation Canada (EFC) is a national, not-for-profit industry association. EFC represents over 200 member companies that manufacture, distribute, market and sell a wide range of electrical products, contributing over $10B to the Canadian economy and employing approx. 40,000 workers in more than 1,200 facilities across the country. EFC members manufacture and distribute various electrical products, including distribution equipment, industrial controls, lighting, motors and generators, transformers, wire and cable, wiring supplies and electric heating. Excellence in Manufacturing Consortium Excellence in Manufacturing Consortium (EMC) is a unique not-for-profit organization, dedicated to helping manufacturers become more competitive in Canada and around the world. It is Canada’s largest manufacturing consortium responsible for contributing significant knowledge, expertise and resources towards the success of over 13,000 active consortium and online members, in every province and territory. EMC communicates with a total audience of over 40,000 manufacturing employers with 600,000 manufacturing employees. Fenestration Association of BC The Fenestration Association of BC (FEN-BC) is a nonprofit trade association representing the interests of businesses engaged in the fenestration industry in BC, and other interested parties. Formed by the merger of the Glazing Contractors Association of BC (GCABC) and the Window and Door Manufacturers Association of BC (WDMA-BC), FEN-BC represents all parties engaged in the commercial and residential sectors of the fenestration industry. Their mission is the promotion and education of Western Canada’s fenestration industry. Metals Service Center Institute - Founding Member MSCI’s mission is to promote the profitability and health of the metals industry and its role in the North American value chain. It offers high-quality industry information, strong networking opportunities, executive education and development training programs and metals-oriented public policy and advocacy programs. MSCI’s focus and investment is best summarized by NEAR: Networking, Education, Advocacy and Research.

BC Alliance for Manufacturing @ www. Manufacturing Voice 13

BC Alliance for Manufacturing Member Associations PrintForward Printing and Imaging Association - Founding Member PrintForward is an industry association devoted to promoting and advancing the interests of the printed and digital communications industry in Western Canada. In BC, the commercial printing industry generates annual sales of over $700 million and employs 5,500 people. Print touches everyone in some way — packaging, labels, signs, newspapers, magazines, books, direct mail, brochures, calendars, prints and car wraps to name a few. Skills Canada British Columbia - Founding Member Established in 1994, Skills Canada British Columbia (SkillsBC) is a not-for-profit organization working with industry, educators, government and labour to promote rewarding and in-demand skilled trade & technology careers to BC’s youth. Skills BC is positioned to be an early influencer, offering youth in grades K – 12 and in post secondary, safe and engaging environments in which to explore trade and technology careers. Small Scale Food Processor Association SSFPA (Our newest member) The Small Scale Food Processor Association is a vibrant and growing organization comprising small and medium enterprises in the food processing industry by providing leadership, education, marketing, networking and advocacy to foster success in a competitive global market. There are two categories of membership in the SSFPA: Food Processors with no more than 25 full time employees and Supporter Members consisting of groups or individuals including: growers, large processors as mentors, linked associations, technical service providers, educational planners and economic development groups. Skillsource BC SkillSource BC (SKSBC) is a non-profit group-training organization with a mandate to increase access to trades training and work experience for apprentices. SkillSource is committed to building a qualified trades workforce for small, medium and large businesses through an alternative approach to apprenticeship. The organization sponsors and matches apprentices with specific employers to learn the full scope of a trade and build industry-leading skills while filling an employer’s vacant positions. Society of Internationally Trained Engineers BC - Founding Member The Society of Internationally Trained Engineers of British Columbia’s (SITE BC) goal is to promote utilizing the full potential of internationally trained engineers so they can more meaningfully contribute their knowledge and skills to strengthen the Canadian economy. Supply Chain Council of British Columbia (SCCBC) - Founding Member The Supply Chain Council of British Columbia (SCCBC) is a non-profit society that hosts and facilitates business forums for supply chain executives and leaders. SCCBC works to promote and enhance the business of supply chain by interactive presentations, training and networking. Women in Supply Chain - Founding Member Women in Supply Chain (WISC) is an interest group focused on raising the number and profile of women in the supply chain profession and the profile of the supply chain industry itself by creating a forum for networking, learning mentorship and peer support for current and future supply chain professionals in British Columbia. Manufacturing Voice 14

Industry Focus

BC VQA Wine-In-Grocery Stores — a Positive Move BC VQA Wine sales in BC have increased by 2.9% or 455,600 cases since March 2014, due in part, to additional sales in grocery stores along with substantial increases in overall sales through other channels. In 2017 of the 668,000 cases sold through BC VQA winein-grocery stores, 46% were from small wineries (6,500 cases/year) supporting family farms and businesses, invalidating large winery (17%) dominance worries. “One of the early concerns about offering wines for sale in grocery stores proved to be unfounded,” added Miles Prodan, President/CEO, BC Wine Institute. “Since moving into grocery, the average retail price has increased by 13% to $21.04 – clearly refuting ‘race to the bottom’ fears.” BC’s new Liquor Control and Licensing Act came into force on January 23, 2017, incorporating the legislative changes necessary to implement some of the 73 recommendations made as part of the Province’s 2013 Liquor Policy Review. Grocery store sales would likely increase more if grocery store chains, with multiple locations, did not require separate licensing to sell BC wines in each individual store. In addition to the grocery store sales, BC VQA litre sales increased in BC Liquor Stores where sales were up 42% or 103,000 cases to 3.1 million litres/year. BC private liquor store sales also increased by 35% or 82,500 cases to 2.85 million litres/year. Individual wineries continue to attract visitors by offering tastings, tours and some on-site bistros and restaurants. Since March 2014, BC winery sales are up 43% or 127,000 cases to 3.8 million litres/year.

A growing number of BC residents and visitors from outside the province enjoy touring the growing number of wineries. British Columbia wine and grape industry tourism-related economic impact was $600 million in 2015. Approximately one million tourists visited British Columbia wineries in 2015. As BC VQA wine continues to build on its international reputation by securing a multitude of awards, there has also been an increased demand for BC VQA wine in restaurants. Sales increased 29% since March 2014, or 70,500 cases, to total 2.85 million litres per year. “The British Columbia wine and grape industry’s $2.8 billion economic impact is a significant driver to the BC economy,” said Prodan, “12,000 full time jobs exist in British Columbia because of the wine and grape industry.” The industry contributed to the British Columbia economy: business revenue of $1.95 billion, tax revenues of $312 million and wages of $512 million. For example, an average bottle of wine produced in British Columbia generates $48.17 of revenue: $33.84 business revenue, $5.42 tax revenue and $8.91 wages To further define the impact of the BC wine and grape industry on the BC economy consider that for every bottle of 100% BC wine sold in British Columbia, $95.34 in economic activity is generated across the province while a bottle of imported wine creates $16.61 making 100% BC wine almost six times more impactful to the economy than imports. r

Canada must protect our BC Wine Industry in Trade Negotiations • Currently the US has a significant wine trade surplus — C$450.6 million with Canada • Currently US protectionist measures provide barriers to Canadian wine sales in US • Currently the US wine industry dominates (16 times in terms of production) in comparison to the size and scale of the Canadian wine industry Manufacturing Voice 15

Industry Ready

Graduating MPW class, ready for entry level manufacturing positions.

Ryan O’Reilly (left) in his position at Vitrum Industries in the clean room where glass panes are laminated to enhance strength and energy efficiency. Manufacturing Voice 16


Program Changed His Life When Ryan O’Reilly answered an ad from Craigslist last year, he didn’t know what a positive influence it would have on his life. That was the day he joined one of the first cohorts of the Manufacturing Production Worker (MPW) training program offered by the BC Alliance for Manufacturing. After graduating from high school in 2009, O’Reilly didn’t really have a career goal in mind and moved through a number of entry level positions in retail and the restaurant industry before he decided he needed something different. His search brought him to the (MPW) program established to provide skills and experiences to prepare students for positions in manufacturing.

lem solving and workplace communication. Students also brush up on foundational skills such as reading and numeracy to prepare them for on-the-job tasks such as following work orders or accurately taking measurements. “Going through the MPW program really built up my self-confidence,” O’Reilly continued. Now he works for Vitrum Industries, ranked as one of Metro Vancouver’s largest manufacturers. It is the biggest production facility in the Pacific Northwest with specialized CNC machinery and over-sized glass manufacturing. It is set up to produce both high-volume and one-off speciality glass products cost effectively and quickly. At Vitrum, O’Reilly is a cutter in the laminating department. Laminating the glass panes together for extra strength and functionality. It requires careful measuring and handling of the machines and the product. He is now involved in additional internal on-site training and is starting to use the leadership skills he learned in the MPW program to assist in sharing how to follow the clean room process necessary in the industry. One of the extras offered with this program is follow-up with both the employer and the student to help make sure the work and worker are a good fit. MPW training is for two months followed by guaranteed fulltime employment. Participants also receive on-going job support for one year. For O’Reilly, it has given him a new perspective on his life goals. He is enjoying his work with glass but may ultimately pursue further education to become a welder because he says, “I love working with metal.” r

“School didn’t really set me up,” says O’Reilly, “this program taught me some important life skills including teamwork projects which I especially enjoyed. It was an incredible first step for me.” The program introduces students to topics such as manufacturing methods and processes, quality control, safety, lean (Kaizen) manufacturing, leadership, prob-

To learn more about BC Alliance for Manufacturing training programs: Damon Forster, Senior Program Manager T: +1 (604) 900-1980 x123 M: +1 (604) 317-3874 Manufacturing Voice 17

Manufacturing Careers

True Calling: Brewmaster At True Calling,we encourage people to find their passion by helping them to change their perspectives about what’s possible. We help people explore their options and to make better decisions — to help not only their success but also their self-fulfillment.

Through short films and written interviews, the company reveals real stories of people who have gone through that journey of exploration—failures, wins, hard work and experiences—to find what makes them happy.

Fraser McKeen Partner True Calling Canada After spending the early years of his career as a brand manager in Shanghai, China, Fraser joined Pink Buffalo Films in Vancouver as an executive producer. In 2016, Pink Buffalo established True Calling Media dedicated to connect Canadians to careers, skills and lives for which they truly have a passion. True Calling is the intersection of purpose, passion, and profession and these themes resonate with all Canadians. True Calling uses the power of story to change lives. Born from a small passion project, it now employs over 25 content producers, editors and specialists on its team, with one mission: to tell the stories of people who love what they do. Contact:

True Calling is dedicated to sharing these stories, driven by the belief that if everyone loved what they did every day in terms of work, then they, along with their employers, and more broadly society, would greatly benefit from collective fulfillment. In turn, this improves productivity and quality. As if this weren’t enough of a mission, True Calling holds a core principle: to tell stories of all people, regardless of race, gender, ability and socioeconomic status—the kind that are least told—to benefit all corners of society and encourage people to explore exciting career options. One of our first video profiles focuses on everyone’s favorite subject – beer! BC’s growing food and beverage processing sector, is now the largest component of the province’s manufacturing industry. According to the BC Ale Trail, the craft brewing industry employs over 2,500 people at more than 135 breweries. This growing industry creates lots of opportunities for new brewmasters to practice their craft. Graham With, brewmaster at East Vancouver’s Parallel 49, is one of those people who has found what he loves to do and has shared his story on film. He found his true calling after combining his love of beer with his degrees in Chemistry and Chemical Engineering. “I thought I was definitely going to be in one of these traditional engineering roles” says With, “I never really thought I’d end up in beer.” With was working as a wastewater facility engineer when Parallel 49 contacted him, in search of a head brewer. It took him a month before he decided to leave wastewater and go into manufacturing. “The job is amazingly complicated,” says With. “A lot of people thought, ‘Oh, you threw away your engineering career to go be a brewer, but I find I use a lot of my engineering skills at the brewery.”  Currently, as head brewer at the famed craft brewery, With oversees Parallel 49’s production schedule, orders ingredients, manages a team of brewers and handles recipe design. Parallel 49’s output includes seven year-round beers, nine seasonal releases, eight rarities and 18 beers on tap in its tasting room. Continued on Page 20

Manufacturing Voice 18


Budget — Mixed Bag for Industry It’s that time of year again when governments make their budget announcements in Victoria and Ottawa. As a manufacturing community, our businesses hold out hope for something to encourage manufacturers to keep their doors open. Unfortunately, both the federal and provincial budgets had mixed news for business with limited targeted initiatives to encourage growth.

BC’s 2018 Budget Not Great for Manufacturers

land and pathways to improve technology adoption and productivity.

Federal Budget Has a Diamond in the Rough The Trudeau federal budget was also lackluster in terms of initiatives to grow the economy, increase the number of skilled workers and strengthen productivity.

Advanced Manufacturing Supercluster

One announcement of note, made public before the The biggest impact to be felt by small and medium budget, is the partial funding of an Advanced Manusized manufacturers is increased taxes. facturing Supercluster. The goal of the Starting in 2019, businesses with a paysupercluster is to accelerate the adoption roll of $500,000 to $1.5 million will pay of advanced manufacturing technoloThe goal of the an additional 0.98% to 1.95% health tax. gies that offer Canadian companies the supercluster is Estimates from the ministry of finance greatest potential for revenue growth and show businesses like these will be paying to accelerate productivity improvement. These tools up to $25,000 more per year, which is the adoption are frequently referenced as Industry 4.0. much higher than the MSP premiums it of advanced This includes automation, robotics, smart was supposed to replace. They will be hit manufacturing machines, vision systems, smart matewith this tax if they employ more than 8 rials, interconnected IOT software and technologies to 10 employees meaning 7,200 manudevices, additive manufacturing, microfacturers will be affected in BC. that offer electronics, enhanced data analytics and Small businesses will be taking a Canadian artificial intelligence. further wallop as the corporate tax rate companies the The supercluster is being led by a is increased from 11% to 12%. Let’s also greatest pofederal not-for-profit, Next Generation not forget minimum wage is on the fast Manufacturing Canada (NGM Canada). Its tential for revtrack to $15 per hour. Utilities costs are CEO is Jayson Myers, a long time friend enue growth increasing. The Carbon Tax is going up of the BC Alliance for Manufacturing and and productivwhich means so too will our gasoline manufacturers in the province. prices, already the highest in Canada. ity improve NGM Canada’s hub and spoke netThis means the costs of commuting and ment. work will engage companies where they fleet management will also be increasare – connecting them quickly and easily ing. to whatever services they need, wheth In the grand scheme of things, the er they be physical facilities, equipment, testing and 2018 provincial budget is taking more money out of the advisory services, talent development programs, and/or pockets of small and medium sized manufacturers but knowledge transfer activities. has not offered much in return. Sure childcare, when it The federal budget committed $250 million as part of arrives, could potentially help inject more workers into the $950 Innovation Superclusters Initiative fund. The the economy. However, there were no announcements NGM Canada team has raised a further $743 million in to address the big issues undermining BC’s manufacprivate sector support. That is a billion dollars. turers — significant and immediate skilled worker Continued on Page 20 shortages, limited availability of affordable industrial Manufacturing Voice 19

True Calling - continued from Page 18

With has found his passion in an industry hopping with profit: craft beer accounts for 20% of BC’s beer market share. The $205 million revenue generated in 2014 is an 86% increase from 2010, making the beer market a rapidly growing and innovative sector.

ship building and power generation, to organic meat sourcing and natural skin care products. As the company gains momentum, it is becoming an essential component to attract potential hires and to create aspirations for people looking for their true calling. 

It’s stories like With’s that show people what else they can do with their experience and education, beyond traditional paths. By using the power of such stories, True Calling is able to change perceptions of careers and create a new awareness about opportunities.

In that spirit, True Calling Canada is working with the BC Alliance for Manufacturing to help attract more youth to the diverse range of careers in all facets of manufacturing.

True Calling shines a light on the lives of those who have found fulfilment in an array of fields, from

You can watch the True Calling episode featuring With and help us with our mission by following us on r

Budget - Mixed Bag - continued from Page 19

Each dollar of supercluster funding will be matched by $2.40 from industry. This outstanding investment will transform manufacturing competitiveness and create new opportunities for firms at all stages of the manufacturing value chain, strengthen manufacturing in communities, and grow employment among the hundreds of thousands of workers employed in key industry segments like food and beverage production, wood products, apparel, steel and aluminium, electronics, PrestonMobility press ready.pdf 1 18/3/27 下午5:37 aerospace and marine, to name but a few.

The advanced manufacturing supercluster is expected to lead to a cumulative increase in GDP of $157 billion and generate 170,000 new jobs over the next decade. 
 Hopefully the provincial government can take notice of this announcement and plan for its own investments in manufacturing in the coming years of its mandate as it contemplates budgets for 2019 and beyond. r

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Innovative Training Program Increases Skilled Labour Capacity

An innovative training program to combat a shortage of skilled and semi-skilled workers in the meat processing products sector in BC is a primary focus for the BC Association of Abattoirs (BCAA). It is the first of its kind because it focuses on both the potential students and industry needs.

Advanced Education, Skills and Training, the BCAA has developed a unique and flexible program for people interested in becoming involved in the industry. There are no bricks and mortar and the program is able to be located in any area where meat processing skills are needed.

“There are a number of reasons for the lack of meat processing capacity,” says Nova Woodbury, Executive Director. “Solving the problem is not a simple fix. However, one of the main reasons for the lack of workers for the industry can partially be explained by the scarcity of training programs available in British Columbia as well as the rest of Canada.”

“Our course can be offered in any community, for example we have taught it in Courtenay and Kamloops”, explains Woodbury. “The program is a combination of classroom and on-site training where each week the students learn proper procedures related to animal welfare, food safety and worker safety in the classroom. They also get the opportunity to put their learning immediately into practice at a local abattoir that is partnering with the training program. This ensures the students get experience in an actual operating abattoir without competing against local meat processors.”

Other than the BCAA training program, there is only one school in Canada which provides training on animal welfare and slaughter procedures, and only one school in BC which trains retail butchers. “While both programs are excellent, the Association wanted to be able to offer entry level training (shorter and more intensive) to BC residents and to offer them closer to where potential workers live,” said Woodbury. “In our program students are trained in their communities with the expectation that they will be able to work at abattoirs or butcher shops in their area.” Previously, the lack of training programs meant that abattoirs had to hire unskilled workers and train them in-house. While this is not an uncommon practice in any industry, it results in ad-hoc training leading to a lack of consistency and causes time to be taken away from running the business efficiently and further adds to the capacity frustration. “Frequently, new hires with no previous exposure to the industry are overwhelmed by the hard work and don’t make it through the first day, or ‘quit by coffee’,” recollected Woodbury. “Our training program is a way of not only attracting people to our industry but also providing pre-screening to ensure workers know what the industry is really about.”

Through funding received from the Ministry of

This intensive 10-week entry level program gives the students skills necessary to get jobs in the industry or take further training such as the retail butcher program offered at Thompson Rivers University in Kamloops. In addition to butchers, abattoirs also need packagers, shippers and managers. With the knowledge gained from the BCAA training, the students can ladder into these jobs. “The increase in interest to ‘know where your meat’ comes from and to buy locally has exacerbated the abattoir and butcher shop capacity issue,” concludes Woodbury. “As more BC residents want access to locally raised meat, there has been further increase in abattoir demand. The BCAA’s training offers real employment opportunities closer to home and is an excellent example of rural economic development.” r Manufacturing Voice 21


3D Printing in Manufacturing One can’t help but feel the undercurrent of excitement in the Material Matters Research Centre at Emily Carr University of Art + Design. Partnering with product developers and manufacturers, the Centre has taken on several research projects which ultimately cut down on costs and time in the development of new products and/or better products. One of the first projects undertaken by Material Matters clearly demonstrates the potential for utilizing 3D printing in manufacturing. Working with Rayne Longboards, Material Matters was able to design and develop prototype longboard wheels and axles less expensively. Time is money and they were able to reduce development time from three to five months down to five days. “In that case study we were looking into how to introduce new methods of prototyping for skateboard wheels and skateboard trucks and axles using 3D printing,” said Logan Mohr, Project Coordinator, Material Matters Research Centre. “On day one we would do the modelling, on day two we would begin to print the prototypes and proof the tooling design and then by day five we could cast the wheels and test the product.” Since they could quickly make modifications and print variations of wheel prototypes they were able to develop unique knowledge and insights affecting quality and durability of the end product. Subsequent to that early project, Material Matters has worked with nearly 20 individual product developers and manufacturing partners. They have developed a strong relationship with Tinkerine Studios (based in Vancouver), Canada’s leading 3D printer manufacturer which specializes in 3D printing solutions. Material Matters has several interesting projects underway to develop better and more efficient methods of product design and prototypes using 3D printing technology. For example, RC Pet Products is developing superior pet accessories. Material Matters is helping the company rethink and re-create their usual product lines. Material Matters also worked with Techtronic Industries (TTI) which develops and manufactures a wide range of cordless power tools, cordless outdoor equipManufacturing Voice 22

ment and floor care appliances. The team collaborated with TTI to develop user experience studies, shaping how we design products. Mohr says 3D printing is less about becoming part of the large scale manufacturing process and more about the design ideation process in the development of new and better products or parts. “For designers it is a valuable tool.” They can take their work in CAD, print the piece to test how it actually works within about five hours.” Mohr continues, “instead of designing a piece and sending it away to be made, then finding it doesn’t work or work as efficiently as it should, with 3D printing a company can do one piece at a time and then try it out and easily make modifications. Using 3D printing saves a good deal of time and money.

Logan Mohr, Material Matters Research Centre demonstrates the process for designing and making prototype tooling with 3D printing.

3D printing output has also improved to allow for a super resilient resin strong enough to make molds for short run manufacturing. Material Matters has developed a good range of companies to partner with on research products utilizing 3D printing but Mohr adds, “we are always seeking new partners looking for unique solutions that will challenge the technology.” You can find out more about Material Matters at r


New High Performance Window Certification Program Window manufacturers are being encouraged to develop and certify new window product lines to meet the requirements of one of two different performance levels: the Canadian ENERGY STAR Most Efficient designation or the Passive House Institute (PHI) Certifiable Component criteria. Over the next 12 years, the energy performance of buildings is expected to increase to come into alignment with the Pan Canadian Framework on Clean Growth and Climate Change commitment to develop a net-zero energy ready building code by 2030. A key component of this market transformation will be a ready supply of high performance windows. However, the costs associated with creating new product lines that exceed current BC energy efficiency

requirements, including lab testing and certification, are a barrier to the introduction of high performance windows into the market. In order to remove this market barrier, the Government of BC is providing financial incentive to manufacturers through its Innovative Clean Energy (ICE) Fund. Established in 2007, the ICE Fund is designed to support the province’s energy, economic, environmental and greenhouse gas reduction priorities and advance BC’s clean energy sector. The new designs will help BC residents and businesses to maximize the energy performance of their homes and buildings. Please visit for detailed information on the program. r

Manufacturing Voice 23

Final Say

Let’s manufacture BC’s future together As an industry stakeholder, we know you already have a passion for manufacturing. We invite you to add your voice to those of the associations and industry leaders who are advocating on your behalf.


The common goal is to help create the conditions that make manufacturing more competitive.

Number of Manufacturing facilities in BC.

This requires engaging with key influencers and policy makers at all levels of government and building allies within the business community. It also means sharing the importance of manufacturing to the BC economy with the media and the general public. As ambassadors for the industry please use the graphics on this page to remind people how large our industry is, how significant the economic contributions are from manufacturing and how important your products are in just about every aspect of our daily lives.


The number of people employed by maufacturing industry in BC directly in 2016.

Government and industry can collaborate to build prosperity.

Let’s manufacture BC’s future together!


Additional Ideas for Promoting Manufacturing


In addition to communicating this information with the key stakeholders noted above you can work on building a strong base of knowledge by: •

Adding information to your website.

• Sharing information with your employees about how their jobs and efforts are contributing to the BC economy. Employees who understand their role in the overall picture of the manufacturing industry can be a powerful asset for manufacturing. • Sharing this information on manufacturing in BC at your business meetings.

goods producing sector (after construction) .


Each year manufacturers export more than $20 B, representing 63% of the province’s exports ($30 B).


Manufacturers pay 30% of business taxes to government.



7.3% GDP

Manufacturing Voice 24


Manufacturing is the SECOND

In 2016 Manufacturing accounted for 7.3% of our GDP

Need skilled workers to join your labour force? We vet, train and certify our students so they are ready to work on day one






Participants will receive the following:




Manufacturing Skills

Essential Skills Training

WHMIS Certification

OFA Level 1 First Aid Certification

Communication for Manufacturing Safety & Productivity

Kaizen Productivity Training

The Alliance For Manufacturing Provides:




8 weeks of industry-specific training

Manufacturing Production Worker Level 1 certification

1 year of job support to successful candidates

Excellent success rates connecting BC's manufacturers with skilled workers

Cover design press ready.pdf 1 18/4/12 上午9:08

10451 Shellbridge Way Suite 230, Richmond BC CANADA V6X 2W9

Main Phone: +1 (604) 900-1980

Toll-free & Fax: +1 (855) MFG-BC80 +1 (855) 634-2280 manufacturingbc/ manufacturingbc


Profile for BC Alliance for Manufacturing

Manufacturing Voice Issue 1  

Manufacturing Voice Issue 1  


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