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IT Outsourcing: Infosys- Software Testing

6.

Strengths and Challenges NelsonHall believes that software testing vendors need to demonstrate their software testing capability along the following attributes:

• Ability to recruit and grow headcount in India, as well as complement presence onshore

• Specialization in a number of verticals and preferably sub-verticals. This specialization is expressed in terms of headcount and also in terms of effort by the vendor to provide its teams strong domain knowledge

• The effort that the vendor is leading on creating, for test execution purpose, test cases, and preferably automated test cases, that can be somewhat re-used across clients, and shorten testing execution. More generically, vendors are assessed on their capability to complement commercial testing tools by their own IP

• Ability to expand from pure test execution to QA consulting, to improve as part of the SDLC the quality of the code developed

• Experience in providing software testing work under several engagement forms including staff augmentation, fixed price, risk and rewards

• Industry leadership, introducing new offerings e.g. around cloud computing and warranty or new types of applications e.g. mobile apps. Exhibit 1 shows NelsonHall‟s assessment of Infosys‟ testing capabilities according to these criteria.

Exhibit 1 Assessment of Infosys Testing Capabilities Criteria

Assessment

Ability to recruit offshore/ onshore presence

IVS is one of the Indian top vendors whose ability to recruit talent in India is unmatched. Onshore presence is still limited, apart from China. Yet IVS stands out by its nearshore presence in Mexico

Specialization by domain

IVS‟ strength lies in financial services. Given the size of IVS, its presence in other verticals where the unit is less present is now gaining in size and looks favorably to other vendors

Creation of artifacts and IP

IVS has maintained its effort on creating repositories of test cases around ERPs as well as around key vertical‟s main business processes

Consulting capability

The level of consulting resources is in line with market average. Like most competitors, IVS tends to embed consulting within large contracts that are transformational, rather than as standalone contracts

© NelsonHall 2012

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March 2012

Infosys - Software testing  

Infosys' software testing practice provides third-party IT validation solutions and services that help global 2000 companies build tomorrow’...

Infosys - Software testing  

Infosys' software testing practice provides third-party IT validation solutions and services that help global 2000 companies build tomorrow’...

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