2016 MHK PERFORMANCE REPORT
Dear Citizens, As you will see in this report, the City of Manhattan had another successful year in 2016. First, we have Manhattan voters to thank for their support of a 0.20% sales tax initiative to fund street maintenance repairs. The tax takes effect April 1, 2017, and projects are anticipated to begin fully in 2018 using this new funding source. Second, our $18 million terminal expansion project at Manhattan Regional Airport reached completion, allowing passengers to fully utilize new amenities such as two passenger boarding bridges, additional car rentals, a baggage carousel and expanded waiting areas. We also opened the fixed base operator facility leased by Kansas Jet Center to improve service to general aviation customers at the airport. Additionally, many of our Parks and Recreation staff relocated to new office space with a $1.1 million addition to City Hall. Parks and Recreation also saw record numbers of attendance at the Flint Hills Discovery Center, waterparks and in total participation in the departmentâ&#x20AC;&#x2122;s activities and events. Our partnerships in the community continued as designs came together for potential projects along the North Campus Corridor to serve anticipated growth associated with Kansas State University and the National Bio and Agro-Defense Facility, which is continuing construction. The City of Manhattan is committed to providing quality services and facilities to help our community be successful while striving for efficiency and effectiveness in a safe environment. The significant activity and growth happening in and around Manhattan make our community a great place to live, learn, work and play.
TABLE OF CONTENTS COMMUNITY PARTNERSHIPS......................................................... 3 ADMINISTRATION........................................................................... 4 AIRPORT.......................................................................................... 6 COMMUNITY DEVELOPMENT........................................................ 8 FINANCE.......................................................................................... 9 MANHATTAN FIRE DEPARTMENT.................................................. 10 BUILDING CONSTRUCTION............................................................ 12 PROPERTY MAINTENANCE............................................................ 13 PARKS & RECREATION................................................................... 14 PUBLIC WORKS................................................................................ 16 SAFETY............................................................................................. 18
PARTNERSHIPS KANSAS STATE UNIVERSITY (KSU) The City-University Special Projects Fund provides funding for projects of benefit to the City of Manhattan and Kansas State University. In 2016, approximately $629,000 was spent on five projects, including multi-year allotments for North Manhattan Avenue improvements and intersection improvements to realign Lover’s Lane with Thurston Street. The City participated in an economic study with KSU regarding the potential growth surrounding the North Campus Corridor in conjunction with the construction of the National Bio and AgroDefense Facility. The study showed an additional 3,620 jobs and $168M in wages could be seen by 2035 from growth in the corridor, and state and local governments could realize $13M annually from that growth.
Coaches, school administrators and the USD 383 school board have provided input throughout the last year on a Facility Feasibility Study that would build multi-purpose gymnasium space at Manhattan’s two middle schools and improve ballfields at CiCo Park. The school representatives have weighed in on playing surfaces, potential facility uses and how their programs could benefit from these potential community-wide improvements.
RILEY COUNTY The City has been an active participant in Riley County’s discussion of improvements to the Denison/Marlatt corridor. The project includes roadway and intersection improvements that will help feed traffic into Manhattan. It also features trail improvements to provide additional connectivity along Linear Trail.
RILEY COUNTY POLICE The City worked with Riley County Police Department (RCPD) to help them establish a self-funded worker’s compensation plan, which will save Riley County and the City of Manhattan approximately $350,000 annually in coming years. Additionally, 36 special event permits were issued in 2016, which requires coordination and approval from RCPD.
FORT RILEY A military entrance ramp was constructed at Manhattan Regional Airport to allow for better access to the military apron for Fort Riley’s personnel. The $540,000 project was funded by the city’s stormwater fund and economic development fund.
ADMINISTRATION ECONOMIC DEVELOPMENT
The economic development program uses sales tax funds to assist local companies with workforce expansion. Voters renewed a Riley County halfcent sales tax for roads and jobs in 2012 to support these efforts. For every $1 the City has spent or committed toward economic development since 1995, approximately $9.47 in private sector or other investments have been made.
NEW ORDINANCES The Manhattan City Commission adopted a new noise ordinance, nondiscrimination ordinance and e-cigarette ordinance in 2016. The City worked with stakeholders in the community that would be affected by such ordinances. Trainings were offered for businesses in the community in regards to the new non-discrimination ordinance so they could learn about it and how it might affect their business.
jobs created from economic development investment — 12% over projected totals to date
ADMINISTRATION STATISTICS Number of cases with charges filed in Municipal Court Number of open records requests received
COMMUNITY PROGRAMS City Snow Partners began in 2014 as a way to connect volunteers with elderly and disabled residents in need of assistance with snow removal each winter. Volunteers are responsible for clearing public sidewalks, but many also assist with clearing driveways and other walkways.
elderly and disabled residents assisted by 65 individuals, 3 fraternities and 1 church through City Snow Partners
Citizens’ Academy, in its 18th year in 2016, is an adult education program that allows Manhattan residents to go behind the scenes of local government. Participants tour various city facilities and operations and are introduced to various services, programs and partnerships.
17 graduates of the 2015-16 Citizens’ Academy class
ADMINISTRATION HUMAN RESOURCES
years â&#x20AC;&#x201D; the average tenure of a city employee
YEES O L P M E ED DEDICAT
average number of applicants per full-time job opening
LE JOBS B A R I S E D
ONLINE SERVICES & COMMUNICATIONS The Manhattan City Commission continues to set a goal of creating efficiencies in city government by emphasizing online services. E-notification only rates rose to 25.2% at the end of 2016, and the city received $4.5 million in revenue from utility bill payments made online throughout the year, an increase of 17% from 2015.
E-NOTIFICATION UTILITY BILL CUSTOMERS
ALANCE B E F I L K WOR
681,704 unique pageviews at CityofMHK.com
website traffic using mobile devices
9.1% June 2015
vacation days available that were used in 2016
Total reach of Facebook posts Growth of Facebook followers Average engagement rate* *1% industry standard
295,599 807 4.5%
Dec. 2016 Total Twitter impressions Growth of Twitter followers Average engagement rate* *1% industry standard
1,049,200 1,109 1.3%
MANHATTAN REGIONAL AIRPORT TERMINAL EXPANSION Manhattan Regional Airportâ&#x20AC;&#x2122;s (MHK) terminal expansion project reached substantial completion just before the end of 2016. The second phase included construction of a baggage claim area, a larger hold room and revolving doors out of the secure room that do not allow re-entry. A meet-and-greet area is available for people meeting travelers through MHK. A second and larger jet bridge is at Gate 2 and can accommodate a wide variety of aircraft including charter flights. The first phase of the terminal opened to the public in February 2015. The second phase brings the total footprint of the terminal to 42,000 square feet to accommodate projected growth through 2030. Federal Aviation Administration grants funded approximately 75% of the $18 million project.
MANHATTAN REGIONAL AIRPORT
discrepancies on FAA annual commercial service airport inspection
FIXED BASE OPERATOR
A new fixed base operator (FBO) facility opened at Manhattan Regional Airport. The FBO is leased by Kansas Jet Center and provides a variety of support services for charter flights, private aircraft fueling, air ambulance services, de-icing, aircraft tie 80000downs and rental car coordination.
load capacity on American Airlines flights out of MHK
Enplanements capture commercial airline passengers taking off from MHK.
“Airports should be part of their community, not just located in one.” The airport took part in a number of outreach activities in 2016, including the Riley County Fair, Taste of Home Show and Sunset Zoo’s Spooktacular.
athletic charters for Kansas State University teams taking off from MHK
AGGIEVILLE COMMUNITY VISION CDBG PROJECTS The City used $717,612 in Community Development Block Grant (CDBG) funding in 2016. This funding is used for projects that benefit low- and moderateincome individuals and areas in the community. Many times that includes infrastructure such as sidewalks, intersections and park improvements. It also includes the housing rehabilitation program, which assists homeowners with making critical repairs such as HVAC, roofing, accessibility and other repairs. Fourteen homes received repairs in 2016.
SECTION 108 LOAN
A Section 108 guaranteed loan was identified as a funding source for a new multi-purpose gymnasium in Douglass Park. The South East Neighborhood Recreation Center is proposed to be located in an area classified by U.S. Housing and Urban Development (HUD) as low and moderate income. This allows the center to quality for a loan program from HUD. The City would use part of its annual CDBG distribution to make payments on the loan for the $3.3 million project.
The Aggieville Community Vision was developed through extensive public engagement with Aggieville business and property owners, the community, a steering committee, Planning Board and City Commission. This update provides a comprehensive and cohesive planning document with clear direction for future redevelopment and civic improvements in the district. It provides for improved parking, pedestrian, bicycle and streetscape amenities, and an expanded range of businesses.
URBAN CORE RESIDENTIAL DISTRICT
As part of implementation of the Manhattan Urban Area Comprehensive Plan, the Urban Core Residential District was drafted to facilitate development of high-density, university-oriented residential buildings. These may incorporate ground floor accessory neighborhood-scale services and would be located in a 5-block area east of North Manhattan Avenue and north of Aggieville. The district is designed to promote a more walkable, bicycle-friendly neighborhood that embraces its close proximity to Kansas State University, Aggieville and Manhattan Christian College.
The City of Manhattan finished the 2016 budget year at approximately $209,232 under budget. That means the City’s starting cash reserve balance for 2017 is higher than anticipated, allowing the City to better react financially in case of emergency or need for those “rainy-day” funds. Property tax collected 1-cent sales tax collected* Debt issued Debt retired General Obligation Bond debt per capita General Fund cost per capita
BOND RATINGS Best Quality High Quality
S&P AAA AA+ AA AA-
Of the $67.2 million in City purchases made in 2016, $34.6 million went to local vendors. The largest portion of the $21.1 million spent with Kansas vendors went to the state of Kansas for projects that were bid competitively.
$22,330,245 $11,196,423 $20,115,000 $26,305,000 $1,017
*The City collected a record amount of sales tax in 2016, topping $11 million for the first time. The collections were 2.1% higher than in 2015. An additional $2.5 million was collected as part of the 0.25-cent quality of life sales tax that pays for debt service on pool improvements and the construction of Sunset Zoo’s Nature exploration Center.
Fitch AAA AA+ AA AA-
Moody’s Aaa Aa1 Aa2 Aa3
City of Manhattan has high quality bond ratings from all three ratings agencies.
GRANT FUNDING The City of Manhattan continues to leverage grant funds for important projects across the community. Community Development Block Grants Federal Aviation Administration Other
$926,456 $3,299,538 $49,444
Local Manhattan vendors (51.5%) Non-local vendors located in Kansas (31.5%) Non-local vendors (16.4%) Local Manhattan vendors with corporate offices elsewhere (0.6%)
straight years of recognition for budget excellence by the Government Finance Officers Association
significant findings in annual audit of City financials
MANHATTAN FIRE DEPARTMENT INVESTING IN THE COMMUNITY
cost per Manhattan resident for fire protection
KEY PERFORMANCE MEASURES Life safety is always our No. 1 priority. CIVILIAN DEATHS CIVILIAN INJURIES PROPERTY LOSS PER CAPITA TOTAL PROPERTY LOSS
2014 0 2 $26.29 $1,535,830
2015 1 5 $12.59 $735,558
2016 0 4 $103.98 $6,073,620
FOUNDERS HILL FIRE — $4 MILLION LOSS
average training hours per fire department staff
$4.8M total budget for emergency services
cost recovery for building and fire code enforcement through user fees
The Manhattan Fire Department (MFD) worked with Riley County dispatch and its department personnel to more accurately track turnout, travel and total response times to emergency calls in 2016. The National Fire Protection Agency (NFPA) sets standards for response times to medical and fire calls. The turnout time is measured from the first notification of the call to the beginning of travel time; many factors play into how fast firefighters are able to get out of the building. Medical Calls 5:00
firefighters per 1,000 residents
4:29 Fire Calls
4:26 — TURNOUT TIME
— TRAVEL TIME
MANHATTAN FIRE DEPARTMENT 3-YEAR INCIDENT DATA INCIDENT TYPE
FIRES EMS OTHER CALLS TOTAL INCIDENTS PER YEAR
129 1,043 1,391
135 1,013 1,433
127 1,092 1,173
TOTAL INCIDENT TYPES 2014-2016 391 3,148 3,997
3,443 aircraft standbys for departures and arrivals at Manhattan Regional Airport
average calls per day on Fridays and Saturdays — the busiest days
BY THE NUMBERS
fire inspections of commercial and residential properties conducted
36 training events conducted with outside agencies, meeting the department’s goal
public education events spanning 250 hours
citizen satisfaction rating with fire protection according to 2016 online suvey
special operations units deployed including haz-mat and boat rescue crews
structure fires, with an average of <50 structure fires per year over last three years due to fire prevention efforts
BUILDING CONSTRUCTION ISO RATING The Insurance Services Office Inc. (ISO) completed an evaluation of the City of Manhattan’s Code Services division. The evaluation assigns grades for adoption and enforcement of one- and twofamily residential construction codes, as well as commercial construction codes. The ratings are on a scale of 1 to 10 (highest to lowest). Manhattan received a rating of Class 4 for residential construction and Class 3 for commercial construction. Manhattan is now among approximately the top 18 percent of all jurisdictions nationwide to rank in Class 3 or higher for commercial construction.
total number of construction inspections in 2016
20.75 average number of inspections per day with 3 inspectors
RESIDENTIAL UNITS PERMITTED 800 800
New single-family units New multi-family units
certified staff by the International Code Council (ICC)
plan sets reviewed by two plan reviewers
2016 marked the highest number of multi-family residential units permitted in the city’s history *614 units are part of The Links project
total construction valuation of all permitted buildings in 2016 — the second highest in history
permits issued, including 468 building permits and 474 trade and sign permits
PROPERTY MAINTENANCE CODE & ZONING ENFORCEMENT CONSOLIDATION Zoning and code enforcement officers consolidated into the Code Services division of the Manhattan Fire Department in 2016. The move allowed the four code and zoning officers to be more proactive in identifying code nuisances, needed property maintenance repairs and zoning violations. There is no cost for the inspections.
49% increase in number of nuisance inspections conducted after addition of zoning enforcement staff to Code Services
TOTAL: 2,916 1,219
They were able to conduct routine exterior structure inspections for the first time, totaling 292 for the year. They were also able to deal with some of the more time-consuming abatements such as inoperable vehicles and property maintenance repairs.
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PROPERTY MAINTENANCE DATA Nuisances Abated
Existing Structures Inspected
PARKS & RECREATION ANNEBERG PARK
FACILITY FEASIBILITY STUDY
With guidance from a steering committee, Bruce McMillan Architects and Parks and Recreation staff continued a Facility Feasibility Study to identify potential recreation improvements in the community. Concepts were developed for three indoor neighborhood recreation centers that contain multi-purpose gymnasiums. They would be located at Anthony and Eisenhower middle schools and at Douglass Park. The City submitted a Section 108 guaranteed loan application to use Community Development Block Grant Funding to make annual loan payments for the construction of the center at Douglass Park.
A $3 million project to install synthetic turf and sports lighting at Anneberg Park. The field safety and playability improvements were completed prior to the start of the 2016 spring sports season. A synthetic turf field was installed at Manhattan Soccer Complex, and synthetic turf baseball/softball infields were installed at Twin Oaks Sports Complex.
Concepts were also developed for improvements at CiCo Park, including synthetic turf installation on ball fields and increasing the number of tennis courts.
teams that played at Anneberg Park tournaments in 2016, an increase of 210 teams
150000 150000 150000 150000 120000 120000 120000 120000
PARKS & RECREATION ATTENDANCE The Flint Hills Discovery Center set a record for guest attendance in 2016, thanks in part to the popular â&#x20AC;&#x153;Amazing Dinosaurs!â&#x20AC;? exhibit.
90000 90000 90000 90000
economic impact per person who play in weekend tournaments at Twin Oaks Sports Complex
annual economic impact to the Manhattan community from games played at Twin Oaks
0 0 0 0
60000 60000 60000 60000
$3.7M 30000 30000 30000 30000
PARKS & RECREATION BY THE NUMBERS
40,175 hours of park and trail maintenance by City staff
130 trees planted throughout the community by the forestry division
animal placement rate for animals receiving service at T. Russell Reitz Animal Shelter
Puerto Rican Crested Toad tadpoles hatched at Sunset Zoo as part of mission to save endangered animals
additional parking stalls created at City Park Pool through quality of life sales tax project
acres of parkland for every 1,000 residents (national standard = 10)
TRAIL EVALUATION STUDY
Parks and Recreation conducted a trail evaluation study with the help of the Center for Research Strategies. We received input on the quality and use of trails from more than 2,000 community members. Results will be used to prioritize future trail and maintenance projects.
number of electronic survey respondents who said they use trails primarily for recreation
PUBLIC WORKS 2750
2250 2000 2750
Billions of gallons of water distributed
BLUE TOWNSHIP WATER LINE EXTENSION
The project addressed anticipated residential, commercial 2250 and their future water and industrial growth in Blue Township needs. The $5 million project was jointly funded between Pottawatomie County Rural Water District No. 1 (71%) and 2000 the City of Manhattan (29%). The City anticipates the district purchasing more than 100 million gallons of water annually within five years, with expected revenues of nearly $500,000 1750 per year.
hours of overtime, call back and on-call hours worked to plow 1500 snow, fix water main breaks and maintain utility service
WASTEWATER TREATED 1000
1750 1500 1250
MILLER PARKWAY EXTENSION
The City completed a $1.8 million project to extend Miller Parkway from its previous dead-end near the Lee Mill Heights 9 subdivision to Scenic Drive. The project included new roadway, a multi-use path and traffic lights at the new intersection of Miller Parkway and Scenic Drive. The street will facilitate construction of additional subdivisions in the area. The project was completed on time and on budget, opening to traffic in November.
Billions of gallons of wastewater treated
33,885 blocks swept to keep streets clean
PUBLIC WORKS PAVEMENT CONDITION INDEX
The Pavement Condition Index (PCI) is a quality rating system of the Cityâ&#x20AC;&#x2122;s streets. The index takes into account factors such as ride quality, potholes, cracking and weathering. Public Works uses the PCI to determine what streets are in need of major repairs as part of the annual street maintenance program. There are 3.7 million square yards of pavement in the city. 100 80 60 40
AWARDS The Kansas Ready Mixed Concrete Association presented the City with two awards for concrete projects completed: Grand Mere Parkway Extension and Manhattan Regional Airport Terminal Expansion. The Bureau of Oral Health of the Kansas Department of Health and Environment (KDHE) awarded the city with the Water Fluoridation Quality Award for consistent adjustments of water fluoride content level for oral health.
Voters approved a sales tax ballot question to fund street maintenance and Safe Routes to School projects. The measure passed with 65% of the vote. The 0.20% sales tax will go into effect April 1, 2017, and is expected to generate $2 million per year. Of that, $1.9 million will be dedicated to street maintenance in addition to the $2 million already being spent to improve existing streets. The other $100,000 will go to Safe Routes to School projects to fill sidewalk gaps, build crosswalks and install signs and lighting to make it safer for children to walk or bike to Manhattanâ&#x20AC;&#x2122;s eight elementary schools.
329,318 feet of sewer line maintenance
1,461 traffic signs produced
23,276 cubic yards of concrete streets repaired
$288 average expenditure for the 986 vehicle repair orders completed in-house
SAFETY Safety and employee training became a significant focus for the City of Manhattan with the hiring of its first safety specialist in late 2015. Since then, full-time, part-time and seasonal employees have been though thousands of hours of training. That includes 187 employees completing OSHA 10-hour training courses that focus on awareness of common job-related safety
and health hazards. Projects that have enhanced awareness of safety-related issues in the workplace include: • Building safety inspections at every City facility • Purchase of backup cameras for City vehicles • Re-organized citywide safety committee • Employee incentive safety program
total number of employee trained hours
dollars saved through in-house training
SAFETY STATISTICS Incidence Rate KS
3.49 Calculated on the number of injuries per 100 FTE
DART Rate KS MHK
DART = days away, restricted or transferred
0 1 2 3 4 Number of worker’s compensation cases filed Dollar amount of worker’s compensation cases filed Worker’s compensation claim costs as % of total city wages Number of vehicle/equipment accidents Dollar amount of vehicle/equipment accidents Accident rate per 1,000 miles driven
5 24 $149,945 0.71% 11 $10,269 1.42%
TRAININGS OFFERED • Trench training • Traffic control training on MUTCD • Confined space classes/permit required confined space • Winter driving • Fire extinguisher training • Dust mask/respirator class • CPR/AED training • Basic first aid • Safety briefings to seasonal employees at pools • New employee orientation safety briefings • Cold weather/hot weather safety • Personal protective equipment (PPE)
CITYOFMHK.COM/ANNUALREPORT City of Manhattan, Kansas 1101 Poyntz Ave. Manhattan, KS 66502 785-587-2404 CityofMHK.com