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==== ==== Check out Powerpoint Presentations about Supply Chain Management, Lean Manufacturing, Maintenance Management, ERP ... at www.managementsupport.com ==== ==== Business process fundamentals.

- A process is a system of activities that creates value for customers (these are activities that the customer is willing to pay for).

- A process is cross-departmental. Departments are functional towers of expertise, but processes cut across departments.

- Every process should be documented and fully understood by everyone participating in the process.

- In order to fully understand your processes, they should be mapped. Mainly 2 tools are used: flowcharts and process maps

- Processes should be in statistical control.

- When processes are in statistical control, process capabilities can be calculated. These can be seen as performance measures, and as a basis for business improvement.

==== ==== Check out Powerpoint Presentations about Supply Chain Management, Lean Manufacturing, Maintenance Management, ERP ... at www.managementsupport.com ==== ====

Business Process Fundamentals  

For presentations about business processes, please visit http://www.managementsupport.com and http://www.managementguides.com

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