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CONSULTATION We will always start with a conversation of what you would like, I have a collection of images if you need any ideas however I am usually able to work from your description alone Please have reasonable expectations of this trial, this is a styling trial and hair should be ready for styling, please adequately prepare your hair Do consider the limits of any extensions you may come with. The trial will ordinarily take longer than the makeup on the day as I will often build up a look and consult you through different stages of the application. Hair will not often be an exact creation of that on the day however a look as close as possible will be achieved, this is due to extensions being required or some sort of chemical process/preparation to the hair. If you wish to sample extensions please request this a week prior to your trial Please feel free to request the use of any specific brands that I may not have; I will always make an effort to source these for you Ideally your hair will be clear of extensions & excessive oils Please ensure you have paid the invoice by the specified date (24 hours in advance) no booking is secure until this payment is made. Lash extensions will only involve a sample as an allergy test. Full lashes may be applied however these will incur a ÂŁ10 additional charge Please shape your eyebrows before the trial I can travel to you within London travel card zone 6 for an additional ÂŁ10


SECURING YOUR BOOKING Please provide any feedback on your look if we have not discussed changes already, if there is anything you wish to try at a later stage you will just need to arrange a time with me. If you wish to go ahead with your booking please let me know within 7 days, after this time I will take other inquiries for the date. Do let me know all the service you require so I can send you an invoice, the 40% deposit is taken to hold the booking for you 7days after the trial. Once I know the services your deposit and balance amount will be updated on your log in area on the site, please let me know if these amounts agree with your calculations so I can invoice you. Cancellations will need to be made 4 weeks in advance for a refund of your balance (6 weeks when hair extensions have been requested). Deposits are non-refundable. Payments need to be made in full 2 weeks in advance, an invoice will be sent to your email address.


“MY WEDDING” You can view images from the trial along with any you have sent me through the website in the next 24hours. On the ‘Home’ page there is a ‘My Wedding’ page on the bottom right hand corner. You can log in using the date of your wedding after selecting your name: ddmmyy I work to a schedule on the day, this will be available for you to view 7 days before your wedding. All information concerning your booking will be updated in ‘My Weddings’ please log in to check if you are unsure of anything and do make sure the information I have is correct. Any information missing will need to be sent to me so it can be updated on your ‘My Wedding’ area

~4~ BRIDAL PARTY INFORMATION Should you wish to purchase any services for yourself as part of an existing booking, you can do so via the online shop at Please ensure you understand the pricelist prior to making your booking, you can submit any questions to Please ensure you have consulted the bride about the style you wish to have, I will also need to be informed of this style in advance. Should you wish to alternatively support the bride in meeting the costs of hair and makeup, you can do so by purchasing a voucher from the online shop which will be deducted from any payments made. Please find more information in ‘terms & conditions’. Any hair services that do not include heat styling require hair to be prepared and ready for styling Hair should be free of excessive oils and extensions need to work with the requested style. Hair must be requested in advance as it cannot be requested on the day. Makeup however can be requested on the day, it must nevertheless be practical considering a timetable for the day will already be created. You will need to ideally have ready knowledge of the following; foundation coverage – light, medium, full. Eye shadow palette – silvers, golds, colourful. Eyeliner – waterline (bottom) and/or eyelid (top). Lips – gloss, lipstick, pinks, reds…etc. I will always be set up an hour in advance so please have a look around my kit to see what you like. Please consult with the bride about receiving a copy of the timetable for the day; it is essential that you are ready for hair/makeup at your allocated time. To book a consultation before the day of the wedding please contact me and book via the online shop on the website. Otherwise do email me with any questions.


TRAVEL Locations outside London travel card boundary zone 6 incur the return fare (as calculated by from (Zone 1) The cost of the full day service covers a 3 mile radius from the preparation location, beyond this travel is charged at ÂŁ7 per mile Travel for trials within London travel card zone 6 incurs a ÂŁ10 additional charge

ADDITIONAL SERVICES Brides are responsible for the payment of any invoices sent to them All day makeup service includes my services for up to five hours after your makeup is completed. This includes the reapplication/ change of makeup at the reception or alternative venue for all who initially paid for makeup/hair services. PAYMENT This site only accepts payment in British Pounds (GBP). Customers outside the UK will be billed in GBP. All major cards are accepted. Cash is only taken on the day of the booking. No services will be carried out without prior payment, please do not request to owe for any services Interest will accrue on unpaid invoices at the Statutory Rate By making any payment for services by Malkia Roberts you have agreed to all the above terms & conditions & those outlined on





M AKEUP a r t i s t