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SHAYLOR GROUP PRE-QUALIFICATION SUBMISSION FOR THE CARPET MUSEUM, STOUR VALE MILL, KIDDERMINSTER

SHAYLOR GROUP BUILDING A BETTER FUTURE


CONTENTS

Introduction 01 02 Our Experience including Listed Buildings Experience References 13 14 Economic Profile Our People 15 Trade Memberships, Awards & Accreditations 16 Environmental Management 17 Quality Management 18

Hippodrome Theatre - Birmingham

SHAYLOR GROUP BUILDING A BETTER FUTURE


INTRODUCTION

Thank you for contacting Shaylor in relation the Carpet Museum refurbishment contract. On the following pages we have included a synopsis of our experience in relation to the internal refurbishment of Stour Vale Mill, Kidderminster. We have included numerous listed building projects and detailed other projects we felt appropriate to illustrate the scope of our refurbishment work. Along with our projects we have also included a short economic profile, a little information on our people, plus a brief outline of our accreditations, compliance commitments and our quality systems. If any further information is required it can be requested by emailing Stephen Horrocks, who’s contact details can be found on the back cover of this document. We hope you find the following information informative and we look forward to hearing from you soon.

Heartlands Hospital - Birmingham

Centre of Refurbishment Excellence (CoRE) Education Centre - Shaylor will complete this project in October ’11.

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OUR EXPERIENCE

On the following pages we have included a table for quick reference. This table illustrates selected refurbishment projects that have been or are being completed on listed and none listed buildings. All the projects included have a similarity to the refurbishment requirement of the Stour Vale Mill, Carpet Museum project in some way. To follow the table we have included details of our current ‘35 Calthorpe Road’ project. This is a Grade II Listed project that Shaylor are approximately 6 weeks from delivering. To conclude we have provided case studies. We trust this is sufficient information but any project detailed on the following pages is of particular interest then further details can be provided on request.

Plaque at Stone Station

“ Shaylor regularly provide fit out and refurbishment works to both Cat A and Cat B standard allowing the client to continue with their desired fit out.”

Reception at Wembley Point.

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SHAYLOR GROUP BUILDING A BETTER FUTURE


Listed Building

Project / Client

Description

Value

Baskerville House / Target Follow

Baskerville House is a landmark listed building in Birmingham city centre, The project entailed the provision of serviced offices on two floors in 2 separate phases and included sophisticated meeting rooms, reception areas, kitchens, serveries and cafe break out areas.

£1 m

The mechanical and electrical installations included ventilation, CCTV, access controls and data provision.

35 Calthorpe Road / Calthorpe Estates

A Grade II Star Listed Building, dating back to 1826, which is also located in a Conservation Area. The Building had been converted into Offices some time ago, but had been empty for around six years and was in need of some major repairs and re-furbishment works, in order to bring it back to it’s former glory.

£845,339

CoRE / Stoke-on-Trent-City Council

Design and construction of an education building to serve as a centre of refurbishment excellence.

£2.4 m

£391,000

£823,141

This project is ERDF funded and has English Heritage Involvement. Digbeth Police Station / West Midlands Police Authority

Replacement of existing roof to Grade II Listed building in live Police Station. Works included: A weather tight, temporary over roof. Removal of existing timber trusses and replacement with new steel trusses. Re-instatement of existing slate tiling, cupolas and chimney stack. Internal refurbishment.

James House, Exeter / Ermine Care

New Build Extension and Refurbishment to listed 1820’s house and stables complex to form a 14 bed care home for ex-offenders for a private care provider. Works included the Design and integration of new mechanical and electrical services and the replacement of much of the internal plasterwork, due to the poor condition of the existing structures.

Colmore Gate, Birmingham / Aviva Investors

The project includes a complete refurbishment of the total ground floor reception area, which includes removal of the extensive external canopies to Colmore Row and Bull Street elevations.

£1 m

All of the works undertaken in 2 phases in order to maintain a fully usable temporary reception area. Stone Station / Stone Town Council

An extensive refurbishment of Stone Railway Station, instructed by Stone Town Council.

£665,000

£42 m

As part of the refurbishment, internal walls were stripped out and a new covered cafeteria area constructed. Door frame sections and windows were refurbished according to the English Heritage specifications with external stone replacement carried out on all elevations to window sections. A comprehensive M&E installation was undertaken, including complete new service requiring a series of new underground ducts installed through the entire length of station approach. The building was further enhanced by Male and Female W/C’s, Kitchen area and Meeting Rooms with internal decorations completing the works. Ministry of Justice Framework

Custodial projects valued from £140k and up to £11m. Projects involved: New build extension and refurbishment. Electrical re-wire, heating and boiler replacement works.

Some listed work included.

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OUR EXPERIENCE CONTINUED

Project / Client

Description

Value

City Plaza - St Phillips Point / CBRE Investments

Conversion of two floors (1500m²/floor) of retail space into lettable commercial office space. Removal of internal staircase, escalators and lifts installation of new curtain walling windows, mechanical and electrical services and full landlord Category ‘A’ fit-out. Complete refurbishment of the main reception area and shop fit out of hair dressing salon.

£4.14 m

Retail Centre, Chelmsley Wood / Chelmsley Wood Properties

Refurbishment and alterations

£1.91 m

Mander Shopping Centre / Prudential Property Investment

Deconstruction of 16 retail units to form new single trading unit

£1.28m

One Stop Shopping Centre

Entrance works to include removal of tramulater, install escalator, toilet refurbishment, new signage and new suspended ceiling in the downstairs mall area.

£780k

Swansgate Shopping Centre / ING Retail Property Fund

Generic works to 4 No. Malls, the entrance area and the central square

£10.6m

Coopers Square Shopping Centre / Grosvenor Shopping Centre Fund

Strip out and reformation of 3 retail units and refurbishment

£800k

Northside Retail Park, Leeds / Unilever (UK) Pension Fund Trustees Limited

Extension to Existing Aldi Store, construction of new retail unit, car parking and landscaping.

£1.92m

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SHAYLOR GROUP BUILDING A BETTER FUTURE

Listed Building


35 Calthorpe Road Owned by Calthorpe Estates, 35 Calthorpe Road is a Grade II Star Listed Building, dating back to 1826, which is also located in a Conservation Area. The Building had been converted into offices some time ago, but had been empty for around six years, and was in need of major repairs and re-furbishment works in order to bring it back to it’s former glory and make it habitable for use as Prestige Office Accommodation. Shaylor were awarded the Project as a Design & Build re-furbishment contract, in a competitive tender. The final selection came down to an Interview with the Project Team. Gary Bissell, the Site Manager has many years experience of working on Listed Buildings. For Shaylor at Carpenter House, Portland Rd, Edgbaston, and at Hewell Grange, near Redditch, now being used as an Open-Prison by HMP. Tony Oldershaw, the Contracts Manager also has lots of past experience working on Listed Buildings and has worked on a variety of projects from large to small. The Architect’s, PCPT, were chosen for this project because of their knowledge and experience of working on Listed Buildings, and also of working with the Local Authority Conservation Architect, with the City of Birmingham. As well as working on the existing building, planning permission had been granted for some major internal alterations, and a two storey extension at the side/rear of the original building. There were a number of [lanning conditions attached to the approval, most of which were to do with Listing aspect of the building. As soon as Shaylor were awarded this project, we made contact with the conservation architect via PCPT to arrange a site meeting to discuss his requirements in terms of the conservation of a number of the original features and details both inside and outside the building. Shaylor have employed a number of specialist subcontractors to carryout the listed works; G. Cook & Sons to carry out the external rendering repairs, internal plaster walls and ceiling repairs, cornice repairs/ replacement, fresco art work to the front of the main entrance portico. This work had to be carried under very strict control, using as near as possible the original specification and materials, i.e. lime plaster with horse hair, lath & plaster ceilings, fibrous plaster cornices from original moulds, and the re-construction of the front fresco. Once repaired back to its original state, the external render then had to painted with a material and colour to the approval of the conservation architect.

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OUR EXPERIENCE CONTINUED

All of the existing timber windows and doors needed to overhauled, repaired and restored to there original state. Windows are all sliding sashes, with lead weights. Work was carried out by joiners experienced in this type of work. The existing roof needed repairs, mainly to the Lead Roof covering and lead gutters, as well as the Welsh Slate, in order to provide a totally water tight roof and Building. This was carried out by Castle Roofing Ltd, who have a great deal of experience and a number skilled tradesmen, capable of carrying out this type of specialist work to a very high standard. In order to provide modern day high spec. and hi-tech office accommodation, and to comply with the latest Building Regs and Environmental legislation, but at the same time complying with Conservation Planning Conditions, is a fine balance, which requires not just a great deal of diplomacy, but a high degree of understanding of the both the old traditional methods of building and the latest technology, in order to be able to persuade the various parties to allow some flexibility, without too much compromise and conflict. Both the Electrical and Mechanical Contractors were selected for their previous experience of working on Listed Buildings, as they also play a major part of this project. Close co-operation with the Client and Tenant to keep them informed of the impact which these Listed Conditions may have on the Final Building, which may have some effect on how they can operate and use it, and on future maintenance requirements. Communication with everyone involved is essential, and this has been a major part this Project, with numerous site meetings, as well as transfer of information via drawings and correspondence in the usual way. Also photographic records of before, during and after, to show and demonstrate compliance throughout the various processes, and the Project. Where ever possible and with the restrictions imposed by Listed Building Consent, Shaylor’s have still managed to incorporate some of the usual environmental features, low energy light fittings, with movement sensors, high efficiency boiler to provide heating and hot water. High thermal insulation to reduce heat loss in the New Build Extension and where possible in the Original Building. Preservation and protection of all of the existing trees and hedges on the site and the adjacent properties was another aspect of environmental conservation.

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SHAYLOR GROUP BUILDING A BETTER FUTURE


CASE STUDY BASKERVILLE HOUSE

Refurbishment of Baskerville House which is a landmark listed building, in the heart Birmingham city centre. The end result was tastefully re-developed office accommodation. The project entailed the provision of serviced offices on two floors in 2 separate phases and included sophisticated meeting rooms, reception areas, kitchens, serveries, cafe & break out areas. The mechanical and electrical installations included ventilation, CCTV, access controls and data provision.

Client: Target Follow Value: £1.4 m Duration: 33 Weeks

Project Achievements • The works were successfully carried out in a logistically sensitive environment because the lower floors were in occupation by high profile businesses whose activities could not be disrupted.

Working to WRAP guidelines Shaylor Group diverted 83% of our construction phase waste from landfill.

• The design and installation of the mechanical and electrical works, particularly the ventilation and data, were successfully integrated into the main building systems, including the modification of raised floors in adjoining areas.

GROUP

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CASE STUDY DIGBETH POLICE STATION

Replacement of existing roof to Grade 2 Listed building in live Police Station.

Client: Target Follow Value: £1.4 m Duration: 33 Weeks

Works included:

Project Achievements

A weather tight, temporary over roof

• The works were successfully carried out in a logistically sensitive environment because the lower floors were in occupation by high profile businesses whose activities could not be disrupted.

Removal of existing timber trusses and replacement with new steel trusses. Re-instatement of existing slate tiling, cupolas and chimney stack. Internal refurbishment. Sympathetic works to a listed building project were successfully achieved, including re-use of roof slates and cupolas. An excellent relationship with police station personnel was maintained and the station remained operational throughout with an excellent health and safety record.

Working to WRAP guidelines Shaylor Group diverted 83% of our construction phase waste from landfill.

• The design and installation of the mechanical and electrical works, particularly the ventilation and data, were successfully integrated into the main building systems, including the modification of raised floors in adjoining areas. • Client commended the teams performance in the management of the project in the face of varying work content to maintain the budget.

Temporary roofing was installed to maintain building weather tightness. This included sliding roof components for ingress and egress of building material.

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SHAYLOR GROUP BUILDING A BETTER FUTURE


CASE STUDY JAMES HOUSE

New Build Extension and Refurbishment to listed 1820’s house and stables complex to form a 14 bed care home for ex-offenders for a private care provider. Works included the Design and integration of new mechanical and electrical services and the replacement of much of the internal plasterwork, due to the poor condition of the existing structures. As work progressed and the existing structure was uncovered it became apparent that existing underground drainage was not of sufficient capacity or quality to service the extended property. Existing masonry and plasterwork were in a poor state of repair and programme and cost was threatened by the extent of the additional works required to bring the works to standard.

Client: Ermine Care Value: £823,000 Duration: 19 Weeks

Project Achievements • We were active in providing solutions to drainage design to enable works to proceed without compromising the new build programme.

Working to WRAP guidelines Shaylor Group diverted 83% of our construction phase waste from landfill.

• Issues with the existing structure, plasterwork and external approvals led to delay in the refurbishment programme, but these were mitigated by supplementary labour and weekend working to minimise impact. • The site was the winner of the Shaylor Construction Ltd Annual Safety Award.

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CASE STUDY COLBALT SQUARE

Refurbishment of an existing 17 storey office building on Hagley Road, Edgbaston, carried out in 3 phases. The first two phases involved a Category A fit out of 7 floors. This included the refurbishment of existing toilet areas, lift lobbies and the main reception, together with a new mechanical installation to serve the reconfigured floors. Phase 3 entailed the refurbishment of the external cladding to the 17 storey building. This was carried out from cradles and included chemical cleaning of the stone cladding, redecoration of steel ribbon windows, installation of feature uplighting and minor repairs to the building fabric.

Client: Patron Hagley Ltd, a subsidiary of Princeton Investment Value: £2.15 m Duration: 34 Weeks

Project Achievements

• Three separately awarded contracts were given to us for following their success on the first project for the client. • Customer Satisfaction KPIs for Phase 3 achieved 96% overall with commendation particularly for quality of product and service, programme and health and safety performance.

Working to WRAP guidelines Shaylor Group diverted 83% of our construction phase waste from landfill.

• There was the successful installation of the new mechanical and electrical works, which included resolution of difficult routing within the existing building, cranage of equipment to roof level and structural works to locate it there. • Good working relationships with the building manager and individual floor tenants meant that the internal fit out and external cladding works were successfully carried out.

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CASE STUDY COLMORE GATE

Design & Build project to refurbish the main reception and lift lobby of a city centre office block, including external cladding & glazing.

Works comprise:

Project Achievements

• Reception finishes and services, including new reception desk.

• We were active in providing solutions to drainage design to enable works to proceed without compromising the new build programme.

• New lift frontages ( lift replacement by others ). • Replacement of existing marble cladding with rain screen cladding. • New full height structural glazing and entrance doors. • Removal of existing canopies and making good marble cladding. Works were being carried out in two phases to maintain access to lifts for office occupants. Phase 1 through temporary external entrance; Phase 2 through new Reception.

Client: CIP Property ( AIPT ) Ltd represented by Aviva Investors Value: £1 m Duration: 27 Weeks

Working to WRAP guidelines Shaylor Group diverted 83% of our construction phase waste from landfill.

• Issues with the existing structure, plasterwork and external approvals led to delay in the refurbishment programme, but these were mitigated by supplementary labour and weekend working to minimise impact. • The site was the winner of the Shaylor Construction Ltd Annual Safety Award.

GROUP

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CASE STUDY NETWORK RAIL RECEPTION AREA

Refurbishment of the Network Rail’s reception area at The Mailbox, Birmingham

Client: Network Rail Value: £44,000 Duration: 4 Weeks

The reception desk itself was changed from a glazed unit to a bespoke, modernized, user friendly, oak finished desk. New digital imagery was mounted on all walls within the reception area. Works included an internal strip out of the area including an adjacent office which was refurbished. Decorations and floor finishes were carried out including the installation of new lighting & small power re-configuration. New WC Sanitary Ware was installed along with all electrical /networking facilities.

Project Achievements

• The graphics for the wall finishes were mounted behind the reception desk and adjacent walls. This had to be done out of hours usually during the evening due to the scale of the montage.

Working to WRAP guidelines Shaylor Group diverted 83% of our construction phase waste from landfill.

• 24 hour access through reception was needed so we co-ordinated the cordoning off of areas for works to be carried out safely.

• Noise levels were kept to a minimum. • A good relationship with the client was achieved by working closely with them. All works having been achieved on programme and to budget resulting in potential future work.

• We worked closely with the building managers of The Mailbox to supply and achieve all their health and safety goals whilst the works were being carried out.

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REFERENCES

Below we have supplied a table with references. Each referee can be contacted prior to our inclusion for tender should it be required. Further references can be provided on request.

Name

Client

Contact details

Andrew Whitehead

British Transport Police

T: 0207 084 5434 E: andrew.whitehead@btp.pnn.police.uk

Mike Sutton

CBRE

T: 0121 609 7666 E: mike.sutton@cbre.com

Anthony Alldritt

TFT Consultants

T: 0121 644 4000 T: aalldritt@tftconsultants.com

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ECONOMIC PROFILE

We have provided as separate attachments our last three years audited accounts. Shaylor’s year end is march 31st and as such our 2011 accounts have yet to be prepared for publication, however, we can supply a copy on request once they are available. Even in a major recession Shaylor Group has maintained a stable position with which to operate from. Although our revenues were down 7% to £56 million, figures from The Office for National Statistics showing that output in the West Midlands fell by 23% last year, our performance was highly credible. The graphic below illustrates our basic cash position as of March 31st 2010 and since this time we have secured numerous new projects which make our immediate future extremely positive. We comply with all tax regulation and fulfil all our responsibilities in regard to our professional and social conduct. We can state categorically that we have no outstanding litigation and have not been the subject of litigation over the last five years. Shaylor’s record both financially and in terms of our contracting history is exemplarily.

£42 million

Cumulative value of projects awarded by the Ministry of Justice under their Framework

£8 million Balance sheet value

£5.4 million

Year end cash balances

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OUR PEOPLE

Shaylor Group is an excellent employer and have previously been awarded the Sunday times ‘One to Watch’ award in 2009 & 2010 and we continue to strive to be an employer that people want to work for. We have identified that as a fast growing family business the factor which differentiates us from our competitors is the enthusiasm, loyalty and attitude of our people, together with the broad skills base and experience in all facets of building works. We are proud that we achieve high levels of staff retention – recorded at 90% over the past 2 years – and we receive increasing enquiries from people who are eager to find employment with us; a sign of our growing reputation.

Position

Number

Management

50

Administration

20

Support Functions

40

Construction Staff

44

Total Number

154

Our overall performance, which is a direct result of the commitment of our people, is demonstrated in that, over recent years, we have twice been finalists in the Building Magazine SME Contractor of the Year Award, and have been included in the Sunday Times Best Places to Work listings. The table right illustrates the breakdown of our staff numbers & the graphic below illustrates our staff retention rate.

90% 154 £1200 STAFF RETENTION

STAFF EMPLOYED

AVERAGE ANNUAL SPEND ON TRAINING PER EMPLOYEE

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TRADE MEMBERSHIPS, AWARDS & ACCREDITATIONS

Shaylor Group are registered as members or holders of the accreditations or awards listed below:

Memberships

Walsall Education Business Partnership (EBP) National Federation of Builders (NFB)) Association of Interior Specialists (AIS) National Association of Shopfitters (NAS) Associate Member of Considerate Constructor WMCCE (West Midlands Centre for Constructing Excellence) FORCE (Forum for Constructing Excellence) NHBC BCO (British Council for Offices)

Accreditations

BS EN ISO 14001 BS EN ISO 9001:2008 Constructionline Link-up UK rail industry supplier qualification scheme. Achilles, Building Confidence is a supplier pre-qualification and accreditation service for the UK construction industry. CHAS British Safety Council Investors in People

Awards

Birmingham City Council ‘Built in Quality Award’, Twin Theatres City Hospital. FORCE Supply Chain Award for 2009 in recognition of outstanding performance on the Royal Mail CORP Framework. LABC ‘Best Partnering Contractor’ award for The University of Warwick. Awarded a Silver Award from the Association of Interior Specialists, Groundworks Manchester. Nominated for the BCO award, Unit 11a, The Wharf. British Safety Council International Safety Award 2009. British Safety Council Five Star Award. Building Magazine Contractor of the Year Finalist for two years running. 2 Project Managers shortlisted for CIOB Construction Manager of the Year 2010. ROH - Considerate Constructor Scheme 2011 National Site Awards.

Just awarded to Shaylor for our work at the Royal Orthopaedic Hospital in Birmingham.

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ENVIRONMENTAL MANAGEMENT

Shaylor is accredited to BS EN ISO 14001: 2004. Our environmental management system is developed in line with ISO14001 and is subjected to an annual external audit, carried out by NQA with internal audits carried out by trained Shaylor personnel. An internal audit schedule is produced and monitored by our directly employed Environmental Advisor, Jenny Thomas. Having successfully gained registration to ISO 14001 for Shaylor and a number of other businesses prior to joining the organisation, Jenny is responsible for the implementation and management of all environmental issues across the business. In 2010 we diverted over 83% of our construction phase waste from landfill. Over the next five years Shaylor Group aims to increase our diversion from landfill rate to “near a hundred percent”. 100% of projects with a contract value of over 300K are now completing in depth site waste management plans to enable more accurate data collection. Working with the Waste and Resources Action Programme (WRAP), our approved waste management companies and our subcontractors, are helping us to achieve the above objective.

“ Site waste has been segregated and recycled by a registered waste company and 700 tonnes of excavated has been recycled on site to form a bund at the rear of the building.” New Custody Suite, West Midlands Police

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QUALITY MANAGEMENT Shaylor operates a Quality Management System, accredited to BS EN ISO 9001:2008 (with no exclusions). The system is externally audited by National Quality Assurance (NQA) on an annual basis and is also subjected to internal audits carried out by trained Shaylor personnel. An internal audit schedule is produced and monitored by our Quality Advisor. The Board of Directors review audit findings and address improvements/alterations to our systems. Similar systems have been operating within the business since 1996, when we first achieved BS:5750 status, and continuous development and review has led to our current position. Our Quality Management System is available to all Shaylor personnel via our company intranet ensuring that only the most current documentation is used. Mr Stephen Shaylor, Group CEO, has overall responsibility for Quality within the company, with management of the system delegated to Mr Nigel Cresswell, Health, Safety, Environmental and Quality Manager.

Certificate of Registration

All employees are responsible for compliance with the system and maintenance of records. Departmental heads are to ensure that policies are being implemented, as documented, within their areas of responsibility.

This is to certify that the Quality Management System of Shaylor Group PLC Frederick James House, Unit 52-54, Wharf Approach, Anchor Brook Industrial , Aldridge, Walsall, WS9 8BX applicable to Main contracting, general buildings, major refurbishment and new build development and design associated therewith has been assessed and registered by NQA against the provisions of BS EN ISO 9001 : 2008 This registration is subject to the company maintaining a quality management system, to the above standard, which will be monitored by NQA.

B

Certificate No: Date: Reissued: Valid Until: EAC Code:

Head of NQA

A

The use of the UKAS Accreditation Mark indicates accreditation in respect of those activities covered by the accreditation certificate number 015 held by NQA. NQA is a trading division of Ascertiva Group Ltd, Registration No. 02513162. Registered Office: Warwick House, Houghton Hall Park, Houghton Regis, Dunstable, Bedfordshire, LU5 5ZX. This certificate is the property of NQA and must be returned on request.

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3951 25 May 1994 8 March 2011 30 September 2013 28


Work completed at the University of Wales

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Contact details: Stephen Horrocks, Shaylor Group, Frederick James House, Wharf Approach, Aldridge, Walsall, West Midlands. T: 01922 741 590 E: stephen.horrocks@shaylorgroup.com

SHAYLOR GROUP BUILDING A BETTER FUTURE

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Carpet Museum