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SALES NEWS Exclusively Serving Professional Distributors

July/August 2014

Vol. 31, No. 4

Read/Download MSN At: www.maintenancesalesnews.com

MSN FEATURE STORIES Exclusive Maintenance Sales News Cover Feature

Kor-X-All In 80th Year Serving 3-State Area ...............6 ISSA/INTERCLEAN Heads To Orlando For Nov 4-7 Cleaning Show .....................................32

Maintenance Sales News Focus On Ice Melters • Compass Minerals 20 • CP Industries 22 • Morgro 24 • Xynyth 26 • Occidental Chemical Corporation 28 • Kissner Group 30

July/August 2014

RANKIN PUBLISHING CO. www.rankinpublishing.com Co-Publishers Don Rankin Linda Rankin

Editor Harrell Kerkhoff

Associate Editor Rick Mullen Advertising Don Rankin Linda Rankin

Graphics David Opdyke Reception Misty Douglas

_______________ ADVERTISING Arcola, IL Don Rankin Linda Rankin Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130 Arcola, Illinois 61910-0130 (217) 268-4959 Fax: (217) 268-4815

ISSA Foundation Awards 2014-15 Scholarships ......................................36 Are Your Customers Seeing Green?

How To Communicate Environmental Claims To Your End Customers.........38 Maintenance Sales News Focus On Sanitizers & Disinfectants .......................................48 Maintenance Sales News Buyers Guide To Mop, Brush & Broom Manufacturers ..................58


Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130 Arcola, Illinois 61910-0130 (217) 268-4959 Fax: (217) 268-4815 www.rankinpublishing.com

Industry News/Products 40 • Advertisers Index 66 • Classified Advertising 66 On The Cover: Kor-X-All Co., Inc. President and General Manager Mark Senzell represents the third generation of ownership of the downtown Evansville, IN, distributorship, celebrating its 80th year in business. See story on Page 6.

Circle Number Replies Are Now Online @ www.maintenancesalesnews.com/circles.htm

Industry Calendar of Events November 4-7, 2014 — ISSA/INTERCLEAN® - North America, Orange County Convention Center, Orlando, FL. For information: 847-982-0800. March 7-10, 2015 — International Home & Housewares Show, McCormick Place, Chicago, IL. For information: 847-292-4200.

MOVING? Old Address: Affix old mailing label or print old address here: Name _______________________________________________ Company ____________________________________________ Address _____________________________________________ City, State, Zip ________________________________________

April 28-29, 2015 — Canadian Sanitation Supply Association’s Can Clean 2015, Mississauga, ON. For information: 866-684-8273.

New Address: Print new address here: Name _______________________________________________

May 5-7, 2015 — National Hardware Show, Las Vegas Convention Center, Las Vegas, NV. For information: www.nationalhardwareshow.com.

Address _____________________________________________ City, State, Zip ________________________________________

May 16-19, 2015 — National Restaurant Association’s Restaurant, HotelMotel Show, McCormick Place, Chicago, IL. For information: 800-424-5156.

Clip and return to Maintenance Sales News P.O. Box 130, Arcola, IL 61910 • Fax: 217-268-4815 • Email: drankin@consolidated.net

e-mail: drankin@consolidated.net

Maintenance Sales News (ISSN 1040371X) is published bimonthly by Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2014, Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Periodical postage paid at Arcola, IL, and additional mailing offices. POSTMASTER: Send address changes to Maintenance Sales News Circulation, 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130 Subscription Rates in United States: 6 issues $25 Single Copy rate: $5 plus postage/handling; Buyer’s Guide $15 plus postage/handling International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net

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Kor-X-All In 80th Year Serving 3-State Area By Rick Mullen Maintenance Sales News Magazine Associate Editor


n its 80th year in business, Kor-X-All Co., Inc., of Evansville, IN, is a janitorial/sanitation distributor primarily serving customers within a 60-mile radius from its downtown facility. Evansville is located in the southwestern corner of Indiana, which means Kor-X-All’s service area extends into Kentucky to the south and Illinois to the west. “We consider ourselves a full-service jan/san company,” said Kor-X-All President and General Manager Mark Senzell, representing the third generation of ownership at the company. “We make all our deliveries within a 60-mile radius with our own trucks.” Kor-X-All’s customer base includes nursing homes, hospitals, schools, grocery stores, churches, industrial plants, office buildings, building service contractors, hotels, motels, restaurants, retail stores, convenience stores and service stations. Product lines include floor maintenance equipment, paper supplies, can liners, floor cleaners and waxes, disinfectants, degreasers, matting, carpet cleaners, brooms, brushes, deodorants and restroom supplies. The company also carries a line of Green Seal certified products. Last year’s harsh winter increased demand for jan/san products across the board, especially ice melt, Senzell said, during a recent interview with Maintenance Sales News Magazine at the company’s facility. “We specialize in ice melt and in its delivery to customers in a timely fashion,” he added. “If a snowstorm is brewing, our truck is out there making sure our customers get enough ice melt for their parking lots and sidewalks. It’s a good day when we solve our customers’ problems. That’s a family tradition. We are always looking for ice melt suppliers. “We also have a nice walk-in business, as our building is located within easy access from the (E. Lloyd) expressway,” Senzell said. “Since the company’s founding in Evansville in 1934, the consumer has driven everything we do. We pride ourselves in establishing personalized relationships with our customers.” One of the company’s mottos is: “We place products where you (the customer) need them … when you need them.” Indeed, Kor-X-All’s mission statement says, in part: “Since 1934, Kor-XAll’s goal is to be the most reliable distributor of janitorial supplies, and is dedicated to delivering solutions to cleaning and maintenance in a timely way, and in a manner that is easy and convenient for customers.” Senzell added: “I think the biggest thing is people want what they want when they want it, and that is one of our specialties. We are small enough to be flexible, but large enough to have what our customers want quickly.



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July/August 2014 Previous page: Top photo, left to right are Sales Manager Dan Crouch, Kentucky Regional Sales Manager Jack Tuttle, Office Manager Julie Scheller and President and General Manager Mark Senzell. Previous page: Bottom, Kor-X-All’s facility in downtown Evansville. Left, top to bottom: Former Kor-X-All facility in downtown Evansville; Travis LaMar, warehouse/delivery; and Kor-X-All van.

“As far as flexibility goes, we have four or five people who can drop what they are doing to make a delivery, if needed. Also, our delivery guys all have cell phones so we can call and tell them, for example, ‘Reroute your delivery schedule and go to a particular restaurant now, instead of in an hour, because the restaurant is waiting for the disinfectant,’ or whatever product it might need. We are not so structured that we can’t offer this type of service.” Senzell considers an efficiently run delivery operation as one of Kor-X-All’s long suits. Furthermore, as a point of emphasis, the company’s delivery personnel are the people most seen in person by customers. “The delivery process itself, and employees making them, constitute a major portion of the company’s identity to customers,” Senzell said. “They (customers) see our drivers more than anyone else at the company, including their sales person. It is important that the delivery person is wearing a shirt that says ‘Kor-X-All’ or has some other type of identification. Delivery personnel must be courteous in the parking lot, and when they are wheeling merchandise through the office or receiving area. We always strive to have them make sure they are doing the right thing, rather than to have to go back or answer a question from a customer like, ‘Where did you put the item?’ This is big with us, because we know, for us, that a delivery is equivalent to a sales call. “We always train our delivery people. If they have a question where to put products or who to see, they are told to call us before they attempt to make the delivery.” For the most part, same day or next day deliveries within a 60-mile radius from Evansville are available. The company’s flexibility to be able to deliver products when the customer desires is especially important to Kor-X-All’s customers in the area’s coal industry. “In this region, coal is a big industry and we are proud to count it as a big part of our customer base,” Senzell said. “It is an industry that really needs prompt, reliable service. When delivering to a coal mining company, they don’t want products sitting outside all day until the next day. They may want to take products down into the mine at 2 p.m., and we have to be there at that time.” To further help facilitate establishing personal relationships with customers, other Kor-X-All personnel will, from time to time, ride along on deliveries. “We want our customers to know with whom they are dealing,” Senzell said. “We want them to be able to put a face with a name or a face with a voice. That is why, at different times, our office people will go on a delivery.”

Kor-X-All’s commitment to personalized customer service also extends to other areas of the company’s day-to-day activities. “We always have a live person answer the phone,” Senzell said. When someone places an order, the company’s office personnel write the name of the person placing the order on the order form, so they will know who ordered what, which Senzell feels further enhances building personal relationships with customers. Modern Technology Doesn’t Always Have To Trump Personalized Service


s the computer age advanced, more people began shopping online and/or placing orders electronically. While a useful tool, conducting business and placing orders exclusively online often leads customers to return to seeking the personal touch that Kor-X-All can offer. “The biggest change technology has brought to our business has to do with the way customers place orders,” Senzell said. “We have customers who text us or email us in the middle of the night, so we can have their products ready first thing in the morning. “Our orders used to come in by phone or mail. Now a portion of our orders come by email or text, while some are still faxed. However, placing orders by phone is still popular with some customers, because they like to have that personal contact to make sure we understand what they want, when they want it and where they want it. “I see a trend that customers want more personal service, not less. It is easy to place orders online or by email, but some customers still like to talk to a person, whether it is a delivery driver or whoever is working the sales desk. “Customers want to reassure themselves. It is a confirmation, like when confirming an order. It is not good enough just to have pushed a button on a computer to place an order. They want confirmation the order is in place and it is going to be exactly what they want, because that is their responsibility to the company they represent. Our responsibility to them is that we hit the nail on the head and deliver it exactly right.” Although it is a simple concept, one tradition that began in the early years of Kor-X-All continues to reap benefits in the area of customer service and building relationships. “We like to hand out pens and note pads. This has been a staple at Kor-X-All throughout the years,” Senzell said. “People have come to expect this. Our employees often visit places and see people writing with our pens.” Over the years, the note pads have featured company mottos, such as “Don’t cuss, call us,”

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which goes back to the early years of the company. At one time the note pads were illustrated with the “Kor-X-All man” holding a mop. Current note pads are illustrated with a logo celebrating the company’s 80th year in business. “Our customers seem to like the fact that we hand out the note pads and pens, and it is a tradition we feel has worked for us,” Senzell said. No Reason To Look Elsewhere

ability to perform tasks outside their primary responsibilities. “Everybody can do just about everything,” Senzell said. “Everybody can jump into a truck and make a delivery. Everybody can go out and unload a truck if needed. Anybody can work the counter, make deposits and type the orders. We are always busy. We always have a list of things we can do when things do slow down, whether warehouse or office or showroom work. Fortunately, our business is steady and we are continuing to grow. “We try to have a good identity in our territory. We are proud to put our name on every product that we possibly can. We have our name out there in s business has picked up since the recession years, Kor-X-All’s lean the community as far as helping non-profits such as Clean Evansville—Keep and flexible staff keeps busy with the day-to-day activities in running Evansville Beautiful and donating to youth sports. Everything we do is to try a successful business. Much of the staff’s flexibility is a result of its to keep our name out there and help our customers succeed.” Senzell told of one unique way Kor-X-All helps customers succeed, involving its building service contractor customers. “We do a lot of work with contract cleaners,” Senzell said. “People who own contract cleaning companies are small business owners, too. In many cases, the contract cleaners are working out of their garages or their trucks. To help them, we have let them store some of their equipment here between jobs, such as their floor machines, vacuums, etc. One advantage of doing business with a company like ours is, if they need space, we give them a corner of the warehouse. “Another thing that we have done, which I feel is kind of unique, is when one of our contract cleaner customers has a call-out for new employees, we open our conference room to give them a location to conduct interviews.” In the quest to establish lasting relationships and keep customers coming back, Kor-X-All’s philosophy is straightforward. “We try not to give customers any opportunities to look elsewhere,” Senzell said. “If they don’t like something, we will come out and replace it or help them better understand how to use a particular piece of machinery or product. “Furthermore, we will install disInnovators of 3 Dimensional Cleaning Solutions pensers for them. We also provide Changing the way you clean for 30 years loaners for machines that go down — we have a fleet of machines that we use as loaners.” Equipment repair is also another important reason why Kor-X-All has For information go to www.airxlabs.com been successful in building a loyal Airx is a division of The Bullen Companies, Folcroft, Pa customer base. email:sales@airxinfo.com • 610-534-8900 “We have a really good network of equipment repair people who can re-



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pair anything,” Senzell said “We have different people who specialize in different aspects of machinery repair. “I consider it a network of repair people. It is the same way with the personnel who install dispensers. I have a list of people I can call on. For example, let’s say a company wants 20 dispensers installed overnight while they are closed. We have people we can call to get that job done.”

That company was eventually purchased by a larger janitorial supply distributor, while Kor-X-All continued in Evansville. Kor-X-All’s original location was at 9 Main St. in downtown Evansville. The company then moved next door to 21 Main St. “Above the store front at 21 Main St. were nine apartments. My grandparents lived in one of the apartments,” Senzell said. “My father, the late Irv Senzell, came into the business when he returned from World War II, Eight Decades As A Fixture working with my grandfather and grandmother. My father subseIn The Evansville Business Community quently passed the company to me. I came to work here in 1975.” “It’s a good Senzell’s mother, Rachel, continues to serve as an officer in the day when rior to locating in Evansville, Kor-X-All’s roots can be company. traced to the Deep South. Senzell’s grandfather, Max Sen- we solve our Kor-X-All was forced to re-locate in 1968 when the city of zell, and his uncle, Hyman Miles (Max’s brother-in-law), Evansville decided to make the portion of Main Street where the customers’ facility was located into a downtown walkway. sold jan/san products out of Atlanta, GA. The northern edge of problems. their territory extended to southern Indiana and southern Illinois. “In 1968, our current facility was constructed, which is also loAlong with their wives, Freda Senzell and Dora Miles, they cated in downtown Evansville,” Senzell said. “I was in high at’s a saw that the northern part of their territory was growing and deschool at the time, and I remember the thinking behind confamily cided to relocate. As a result, they scouted three possible cities in structing the new building with a simple layout to allow for easy tradition.” which to open facilities — Evansville and Terre Haute in Indiana, access for trucks and merchandise to come in and out. The layout and Decatur, IL. of the property includes an expansive turnaround area in the front — Mark Senzell, “In 1934, my grandmother and grandfather decided to open of the building, which has proved popular with truckers. In 1984, Pres./Gen.Mgr. their business in Evansville, and my aunt and uncle decided to we added onto our facility, constructing a new office and adding start their operation in Terre Haute, opting not to start a company to our warehouse. in Decatur,” Senzell said. “What was unique for the time was that the men “In addition, a customer can pull up in bad weather and load inside our were sales people out in the field and the women really ran the business — warehouse, which is also a plus. Freda in Evansville and Dora in Terre Haute. The women stayed in the shop “The footprint of my grandfather and father are all over our current faciland took care of the walk-ins and the business end of everything. In the ity, as are the footprints of employees from the past who had been with the 1930s, a woman running a business was probably pretty unusual.” company for many years. Senzell said both companies ran independently for about 50 years before “In our warehouse are shelves built by our office manager, who the Miles retired and sold their business to a local Terre Haute businessman. was with us for 30 years through the ’70s, ’80s and ’90s. Also, just



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July/August 2014

about every shelf we have in the office was built by people who took it upon themselves to make things better.” The company is now located just off the E. Lloyd Expressway and is near Interstate 64 and U.S. Highway 41, allowing for easy access for customers and vendors. “It is easy for semi trucks to back up to the overhead door of the warehouse, which they like,” Senzell said. “We can unload a truck full of ice melt or oil dry or floor sweep in about 30 minutes. “In addition, our warehouse is easy to maintain with wide aisles for products. This is a result of an employee we had in the 1970s whose strong point was warehousing and organization. Even though he is not with us anymore (he died 20 years ago), we still use what he built and the ideas that he had for warehousing. He also constructed a great work area


for equipment repair.” A walk-through inventory of the warehouse is conducted daily. “This is one of the advantages of being a small jan/san house. We can look at the end of the day, after all orders have been pulled, and record the items that we need to order,” Senzell said. “We also have our pickers note when we get low on an item, which is helpful. “We are always working on what we call ‘start’ orders. We write or type in a couple of lines each day of products we need and hopefully, by the end of the week, there will be enough on the order that we can submit it to a supplier. “We still fax orders to our suppliers, as we feel like this is the best way. We also require that all of our suppliers confirm orders, just like our customers ask for confirmation of orders that we receive.”


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Sports An Integral Part Of The Company’s Culture


hroughout its history, KorX-All has cultivated a company culture that has tended to motivate employees to stick with the company for long periods. “Once people start with Kor-XAll, we seem to be able to keep them,” Senzell said. “I think that is because we are loyal to them and they are loyal to us. Reliability and loyalty are what have kept us around for three generations and 80 years.” Indeed, two employees, Kentucky Regional Sales Manager Jack Tuttle and Sales Manager Dan Crouch, have been with the company since 1982 and 1986, respectively. “Julie Scheller, our office manager, has been with us since 1997, and our last two delivery guys were both with us for more than 20 years,” Senzell said. Senzell told the story of how Tuttle came to work for Kor-XAll. “It is kind of a funny story how Jack hooked up with us,” he remembered. “Jack (who was in the route sales industry at the time) and I just happened to both be at a food distributor that was going out of business. We were walking through the warehouse together and the person who owned the business introduced us. “He said, ‘This guy (Tuttle) has worked for me for 10 or 12 years and he is going to need a job.’” That same afternoon, Senzell and his father met with Tuttle, who has been with the company ever since. “He is in his 80s now, working territory in both Kentucky and In-

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diana,” Senzell said. “He still does some of his bowling teams. Consequently, some of our better have a cup of coffee or a soda and talk about the own deliveries. He is the kind of guy whose loyal customers are the bowling centers in the area. game. customers will call and, if he is not here, they “In addition, we support all the local teams. We “We keep a dish of candy out front and will ask, ‘Where’s Jack?’ I just don’t think you help with youth baseball. We support the racing people will say, ‘I always come here to get a get that very much anymore. Bigger piece of peppermint candy.’ These companies are just not that personal.” types of personal interactions go “I think the biggest thing is, people want into the equation of being successEven with a veteran sales staff, Senzell is always on the lookout for good what they want when they want it, and that ful.” sales people. is one of our specialties. We are small Doing Business On The Cutting Edge “A fellow who worked for us for enough to be flexible, but large enough to many years as a salesman used to say, have what our customers want quickly.” hen asked about some of the ‘If you can sell, you have always got challenges the company faces a job,’” Senzell said. “I’m always as it moves forward, Senzell willing to talk to somebody about sales to see if and gaming industry in the area. We are one of the longest continuous suppliers to Ellis Park, which said staying on the cutting edge of what is hapa candidate is cut out to sell jan/san lines.” Another aspect of the company’s culture is its is a horse race track in Henderson, KY, (located pening in the jan/san industry ranks high on the relationship with sports. Senzell and his family just across the Ohio River from Evansville). Every list. have participated in sports over the years. Sen- year we sponsor a race there and they announce “To ensure we always have reliable products zell was active in playing baseball, and he and that we are the longest running local supplier. We at good pricing, wading through the wide array his father were formerly league bowlers. In fact, support a lot of different causes, but sports is prob- of jan/san products available and picking the Senzell and his father performed at such a high ably the biggest one.” right product mix for customers are our a level, they have both been inducted into the The company’s friendly atmosphere and its em- biggest challenges,” Senzell said. “Also, alignEvansville Bowling Hall of Fame. Indeed, they ployees’ ability to establish personal relationships ing ourselves with the right manufacturers and are one of few father-son pairs to be so honored. with customers, make the Kor-X-All facility a manufacturers’ reps who can help a company “Through the years, sports has been important popular place for people to visit. of our size is extremely important. “Customers like to come here to pick up to the business and the Senzell family,” he said. “Some of the manufacturer reps through the “My son played college baseball, one of my items,” Senzell said. “They will have a cup years have really been mentors to me. I have daughters is a former cheerleader, and the other of coffee and talk about sports. I really come to rely on several of them. one was a gymnast at the University of Illinois. think this has contributed to our success. “One in particular is Dick Busse, from “Bowling has been very important to Kor-X-All People will come the morning after an Aces Cincinnati, who has represented many of the and me personally, and we continue to sponsor (University of Evansville Purple Aces) game, companies we have purchased items from


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through the years. Many Saturday mornings I have called and just talked to him about business and where the industry is going. I consider him a giant in the industry. He represents some of the major jan/san companies in the world. “We just want to do business with manufac-

July/August 2014

turers and sales reps who know the pitfalls of being a small distributor, and that is not everybody. Through years of experience, you can kind of tell the companies and the reps who really know the needs of a small distributor. “Good people and good products make this business go. We must always strive

to have the best people in place and provide a wide variety of product lines that customers, from small mom and pop shops to large factories, can use and find value and reliability.” Indeed, value, reliability and loyalty are cornerstones of the company’s success over the years, Senzell said. Word-ofmouth referrals and customer testimonies have also been key avenues to success for Kor-X-All. “What goes into reliability is always having a good line of products, at a fair price, and delivered promptly,” he said. “It isn’t always about the lowest price. Sometimes customers will come to us and say, ‘We have been looking for a reliable supplier who will do what he or she says it will do.’ “We are customer driven, and we try to private label everything, because we are proud of our name and proud of the years we have been in business.” Looking ahead, Senzell is excited about the future growth of Evansville and the surrounding area. “I think that this region of Southern Indiana, Western Kentucky and Southern Illinois is poised for growth,” he said. “People are more willing now, than in recent years, to open a business. They know that the support is there in the community if they can deliver quality to the public. “This means more people are going to enter into the business world, which helps everyone. One of our niches is serving those small- to medium-sized businesses that are striving to get off the ground. “Some distributors may be larger than us, but I don’t think you will find any that are more dedicated to the end-user.” Contact: Kor-X-All Co., Inc., 216 NW 10th St., P.O. Box 53, Evansville, IN 47701. Phone: 812-422-4191. Toll Free: 800-462-4191. Email: info@korxall.com. Website: www.korxall.com.

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July/August 2014 ADVERTORIAL

Compass Minerals ummer and early fall remain perfect times for “At Compass Minerals, we test and validate our ice melt performance distributors to pre-sell ice melter. Many institutional buyers — including school systems, claims using Strategic Highway Research Protocol procedures, and universities and municipalities — are in the middle of we also quantify environmental claims for our products.” their bid periods, helping to add to the success of pre— Mike Ross, Compass Minerals Sales Manager season ice melter programs, according to officials at Compass Minerals. “Once the snow begins to fall, customers will appreciate having product on hand, partic- ‘environmentally friendly’ in a product’s name, or making other misleading marketing claims ularly if winter comes early,” Compass Minerals Sales Manager Mike Ross said. “Jan/san without providing proper validation,” Ross said. To really know what they are buying, he added, distributors should look for objective distributors should replenish inventories now, and be ready to ramp up inventory in case winter conditions warrant such action. This will help them capitalize on the unpredictable.” third-party validation, such as the EPA’s DfE label. They can also look for proof that manufacturers are substantiating their claims with scientific data. “At Compass Minerals, we test and validate our ice melt performance claims using StrateCompass Minerals offers the Safe Step® Pro Series® Ice Melter product line for the jan/san distributor and wholesaler. This series of products has been specifically designed to gic Highway Research Protocol procedures, and we also quantify environmental claims for meet the needs of the jan/san professional, according to Ross, offering the right combina- our products,” Ross said. The term “fast melting power” also continues to be a hot button for many end-users as tion of price and performance — from value blends to environmentally friendly mixes to they want to apply a product and see instant results. Ross said this is helpful information products that are fast-acting at extremely low temperatures. for distributors to know as they guide their end-users toward the right product mix. “Our Safe Step® Pro Series® deicers are designed to be fast-acting at low temperaThe full line of Safe Step®-branded deicers includes: tures,” he said. “Some customers prefer concentrated formulas, which use less product to n Safe Step® Pro Series® 960 Choice Formula, which has earned the melt the same amount of ice. Magnesium chloride is an example of such a premium U.S. Environmental Protection Agency’s (EPA) Design for the Environ‘power’ ingredient.” ment (DfE) certification. Its formula is gentle to the environment, yet it To help distributors and end-users choose the right deicing products, representatives at melts ice in conditions as low as -10ºF. It contains MG 104®, a powerful Compass Minerals provide a wide range of educational materials, starting with product literature available from the company’s sales reps. melting catalyst, to help prevent refreezing up to 2.5 times longer than “We believe we have the most complete, user-friendly literature in the business. In adconventional ice melters; dition, our sales reps and staff are product experts,” Ross said. “They can recommend the n Safe Step® Pro Series® 750 Magnesium Chloride, which right deicers for specific applications. Our team is also available to conduct meetings at any distributor or end-user facility at any time, and we work in conjunction with our dishas also earned the DfE certification, melts to -25ºF and is tributors to inform and educate their end-use customers.” safer for concrete, vegetation, and animals compared to Compass Minerals’ Safe Step® Pro Series® packaging and supporting materials conventional deicers, when used as directed; provide clear and precise information about what the product does, what it is, how n Safe Step® Pro Series® 550 Select Blend and 570 Select Blend it works, and recommended application rates, according to Ross. This makes the Blue® are blended to combine performance with value. Each melts to 0ºF purchase decision easier, more accurate and more efficient for the buyer. “Superior customer service requires proactive support throughout the entire process of and leaves no oily residue. The 500 Series also has an extended life buying ice melt, from the first phone call to the follow-up on the delivered order. This, in cycle for worry-free storage; and, turn, requires highly trained personnel and investment in key information systems,” Ross n Safe Step® Pro Series® 370 Econo Blend Blue®, an economical said. “At Compass Minerals, we have built a reputation for leadership and delivering on our blend that melts to -7ºF and contains a rust inhibitor. promises, and we enhance that reputation by always striving to be the best supplier in our channel.” Severe winter weather that was experienced in many parts of North America fueled high Buyers who order and ship product during Compass Minerals’ preseason receive a disdemand for all deicing products and drove strong 2013/early 2014 sales, Ross said. count and extended terms. Ross said many jan/san distributors realize they will need a cer“Due to harsh winter weather at the beginning of 2014, most of our distributor cus- tain amount of ice melt, so they take advantage of this early-buy program and bring in what tomers are reporting lower inventory levels. If inventory levels aren’t rebuilt soon, it they typically sell in an average winter. could cause challenges when winter weather hits as there will be great demand for deCompass Minerals is headquartered in Overland Park, Kansas, and is a worldwide leader icing products,” Ross said. “Our recommendation is that distributors prepare now for an in the minerals business. average winter by fully replenishing their pipeline, which will allow them to meet customer “We are North America’s largest salt producer and operate the world’s largest salt mine demands and capitalize on sales opportunities.” in Goderich, Ontario,” Ross said. As deicing products vary widely in terms of melting temperatures and other features, he In addition to professional and consumer deicing supplies, the company’s products inadded that jan/san distributors can be most successful when they understand their customers’ clude mined rock salt for highway deicing, and high-grade branded and private label minneeds, and can recommend products to successfully meet those needs. eral products for consumer and industrial uses. Additional mines and production facilities “For example, if surrounding vegetation or environmental impact is a concern, an ice melt are located in Louisiana, Utah, Kansas, Saskatchewan and Nova Scotia. product designed to be gentle for the environment is the best choice, such as our Safe Step® “For more than 170 years, Compass Minerals has been a leading producer of essential Pro Series® 960 Choice Formula or our Safe Step® Pro Series® 750 Magnesium Chloride minerals. We’re also a leading authority on snow and ice management, and a trusted brand product,” Ross said. “However, for an entryway with marble flooring, the end-user will re- in the jan/san industry,” Ross said. “We created the Safe Step® Pro Series® product line to quire a product that does not leave an oily residue and does not become slippery when tracked meet the specific needs of jan/san professionals, and we back these products with clear and in on shoes. Our Safe Step® Pro Series® 550 and 570 Select Blends fit that need.” complete product literature and proactive customer service. This helps our distributors proRoss further addressed the growing demand by many distributors and end-users to re- vide their customers with products that match specific needs. ceive ice melter products that are friendlier toward the environment. He said most jan/san “We believe the result is a premier product line for the professional jan/san market.” professionals try to use environmentally safe products, and this certainly applies to ice melt. “Because the ice melt industry is unregulated, it’s important to remember that there’s Contact: Compass Minerals, 9900 W. 109th St., STE 100, Overland Park, KS 66210. nothing to prevent a manufacturer from adding small traces of additives to basic rock salt Phone 877-462-7258; Fax 877-423-7258. and claiming greater environmental benefits. This includes using the words ‘green’ or Website: www.nasalt.com.


We earned another DfE seal from the EPA. And another high-5 from Mother Nature.

The Safe Step Pro Series now has 2 DfE-certified products. ®


The Safe Step Pro Series line was specifically created to address the diverse ice melting challenges and price point requirements of Jan/San professionals. From parking lot to building entryway, it’s the selection you need to get any job done right. And now we offer even more environmentally friendly products to help your green credentials grow. Only from Safe Step – your proven Ice Melting Authority. For more information call 877-462-7258 or visit www.nasalt.com. ©2014 Compass Minerals

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July/August 2014 ADVERTORIAL

CP Industries locations — one each in Salt Lake City, UT, and York, PA. It uses a very pure solar salt, which results in deicers that melt faster and leave no oily residue. It should be common knowledge among distributors that not all ice melters are created equally. A lot of technology is involved when producing higher-end products. “With certain ice melters, there are people who might be disappointed with residues and staining issues that can occur on various types of surfaces. These are issues that we, at CP Industries, can address before they become problems,” Naisbitt said. “We are quite proud of our formulas, and are always trying to stay ahead of the curve in terms of what is beneficial for the environment, “We are always looking at ways to improve our formulas. plants, people, animals and surfaces. “A lot of people have also been looking for prodThis allows us to attain faster melting times and to decrease ucts that provide good traction in addition to high our environmental footprint.” — CP Industries Company Chemist Chase Naisbitt ice melting properties. We (at CP Industries) have taken this into consideration. It involves selecting the right granule size of ice melt that will not only pany Chemist Chase Naisbitt said. “More customers This occurred despite the different East Coast storm penetrate deep into thick ice, but will also provide are attracted to products that cause fewer problems with spikes,” he said. “It’s something we are very proud of, instant traction when applied to thin ice or compets, wildlife and surrounding property. CP Industries and we look forward to continuing to provide our cus- pacted snow.” Keeping distributors and end-users better informed produces ice melters that are considered safer around tomers with products to match their different needs.” Last winter’s harsh weather also depleted a lot of about ice melter products remains a vital part of cusfood production, vegetation and habitat.” The company has received the U.S. EPA’s DfE certi- carry-over ice melter inventory that would normally tomer service for officials at CP Industries. This process fication for two of its most trusted products — Superior still be found in many distributor warehouses and end- comes in many forms, such as through telephone conuser supply rooms. Therefore, July and August are per- versations and emails as well as information available Sno-N-Ice Melter® and Premiere Ice Melter®. Superior Sno-N-Ice Melter® is formulated with a fect months to make ice melter plans for the coming ice online, product literature, diagrams and efficacy testing. Officials at CP Industries also spend time studying maximum inhibitor package made of 11 different com- and snow. past research that has been conducted by thirdponents. The product includes a patented blend of party organizations. This involves particular types inhibitors, featuring three main attributes. First, “It’s always been scientists who of ice melters as well as different material interacthese inhibitors prevent concrete corrosion and have formulated our products with tions found in concrete. spalling by actually adding a layer of protection “It helps to showcase a third-party perspective with CMA (Calcium Magnesium Acetate) that extensive testing and research. when explaining to customers, for example, why stays on top of the concrete. Secondly, they inhibit Our business philosophy is based we use a particular chemical in one of our prodmetal corrosion; and, thirdly, there is also an addiucts,” Naisbitt said. “It’s worth noting as well tive that makes the product safer to use around on science and R & D.” that besides servicing customers in the United vegetation. Superior Sno-N-Ice Melter® also feaStates and Canada, CP Industries also distribtures Meltium®, which allows the product to work “People should definitely check their inventories, and utes products to European countries. There is signifat lower temperatures, down to -20ºF. Meanwhile, CP Industries’ Premiere Ice Melter®, as make sure they have enough supply of ice melter on icance to the fact that the quality of our products has well as Melt Off®, are the company’s second and third hand in case of another strong winter,” Naisbitt said. been recognized and requested by customers located tier products, respectively. They remain very effective “It’s always good to get an early start for unexpected as far away as Europe. “We exist as a company because of our customers no ice melters in their own right, but come with a lower per- winter storms. These can arrive as early as October and November in some locations.” matter where they are located. Therefore, it’s of high pricentage of inhibitors as well as lower price points. CP Industries is a woman-owned, third-generation ority that we cater to their needs. I think this is someLiquid versions of Superior Sno-N-Ice Melter® and Premiere Ice Melter® are also available. They are family company that started over 60 years ago in the thing our distributors have really noticed and appreciate. ideal for entryways where customers want to prevent pharmaceutical business. It has developed many lead- It’s one of the reasons why we have been in business for tracking issues and damage to floor finishes. Because ing chemical cleaning and treating formulations over over 60 years. We look forward to taking calls from customers, so we can better address their concerns. We want the liquid deicers are water thin and colorless, they re- the years. Officials at CP Industries use the company’s chemi- them to become experts themselves concerning ice melt, duce the need for cleanup inside a building. They also work well on exposed stairwells and parking structures cal formulating background to produce successful and while continuing to benefit from a symbiotic relationadvanced ice melter products. These deicers come from ship with CP Industries.” where end-users need extra protection from corrosion. CP Industries’ liquid ice melters can be used in very original formulations developed in the company’s lab. “It’s always been scientists who have formulated our Contact: CP Industries, 560 North 500 West, sensitive areas, including airport runways and aluminum Salt Lake City, UT 84116. helicopter pads. Company officials have seen increased products with extensive testing and research,” Naisbitt Phone: 800-453-4931; sales with these ice melters in recent years, especially said. “Our business philosophy is based on science and Fax: 801-539-0510. from those people seeking LEED certification. The liq- R & D.” CP Industries produces its broad range of sodium E-mail: chemist@cpindustries.net. uids also work very effectively as a pretreatment, and Website: www.cpindustries.net. don’t have to be applied as often, if applied appropriately. chloride-based blended ice melters from two production


any of today’s owners and managers of buildings are looking to meet LEED (Leadership in Energy and Environmental Design) and DfE (Design for the Environment) certifications. This means products used in these facilities must perform well, be cost-effective and safer for the environment. When it comes to ice melters, CP Industries is a key resource for many certification seekers. “We have seen a growing emphasis on environmentally friendly products as the demand to meet DfE and LEED certifications increases,” CP Industries Com-

“We are always looking at ways to improve our formulas. This allows us to attain faster melting times and to decrease our environmental footprint,” Naisbitt said. He added that the past winter was a fantastic season for overall ice melter sales, as harsh weather took its toll in many regions of the United States and Canada. On the down side, ice melt manufacturers were unable to keep up with demand. “It’s a real testament to CP Industries that the company was able to keep a very streamlined process and even flow of products in place throughout the winter.

CP AD2.ai



6:35 PM

Approved by DfE Abhorred by Ice and Snow

Circle 5


July/August 2014 ADVERTORIAL

Morgro The winter of 2013/2014 set multiple records for extreme cold and snowfall over large sections of North America. It also put a strain on the supply of ice melt products. Despite the challenges that last winter brought, officials at Morgro, Inc., were able to keep the company’s supply going for their distributor partners. “To say that last season was incredible and unbelievable, featuring ongoing winter storms and cold weather, would be an understatement,” Morgro Vice President/General Manager Rick Jensen said. “This was particularly true for regions east of Chicago, but not to exclude the midsection of the country as well. “For Morgro’s ice melters, it was one of the very best seasons in the history of the company. We were able to not only supply our current and loyal customer base with their increase in business, but we supplied a large number of other distributors when their suppliers ran out of product. We could have taken dozens of desperate ice melt seekers, but chose to work with of our current distributor base first and foremost, and then selected new key customers for continued business in 2014/2015.

“Morgro never ran out of ice melt, and supplied customers with excellent service levels in Each granule is coated with liquid calcium chloride and a non-staining pink colorant. light of a season we only see every four to five years.” Cal-Melt’s pink crystals react quickly with moisture in the air to begin the melting process, A new, fully-automated form, fill and seal bagging system, using robotics, helped Morgro and features a maximum melting point of -25ºF. The product comes in 50-pound bags. with its production capacity last season. The company invested in another high speed, highly Jensen added that unlike some purified forms of calcium chloride products, Cal-Melt does efficient scale and bagging system this spring, with a palletizing robotic system becoming not require the use of gloves or respirators, and is safe to apply with bare hands. It’s also safe available in the upcoming fall. to use around trees, shrubs and other vegetation when used as directed. Another advantage “These fully-automated production lines now in place have helped us improve the effi- to Cal-Melt is that it has a shelf life of several years; and, ciency and speed of Morgro’s production process,” Jensen said. n Deep Thaw™, which is a magnesium chloride-based product. It’s primarily comHe added that many of Morgro’s ice melter brands feature new graphics and packaging to prised of sodium chloride and magnesium chloride, including Liqui-Fire™. This product further help distributors and end-users. comes in 25- and 50-pound bags, as well as 50-pound boxes, will melt at temperatures down The company’s main production facility is in Salt Lake City, to -27ºF and is colored green. UT, while new satellite warehouses are being located in New EngDue to the severity of last winter, Jensen reported that most land and Chicago. These warehouses are designed to help get ice distributors and end-users are either completely out of ice melter, “We place a big melter closer to customers and decrease lead times. They also or their supplies are very low entering the coming cold weather allow more customers to order less-than-truckload (LTL) quantiseason. Therefore, summer is a perfect time to plan ahead. emphasis on ties. “At Morgro, we are expecting a large volume of business to Morgro offers a wide variety of ice melter products for the educating start the season. We know there are a lot of people wary about not jan/san marketplace. These deicers undergo continual upgrades to having enough ice melt to begin the season and continue through distributors and improve both efficiency and effectiveness. Each of Morgro’s ice the winter months,” Jensen said. “I would recommend distribumelters has its own set of benefits. These products include: tors to order ice melt based on the theory that harsh winters can end-users regarding n Sno-Plow™, featuring a combination of sodium chloride occur back-to-back. It’s always good to have an abundance of and magnesium chloride. The inhibitor in Sno-Plow’s Liqui-Fire™ ice melter on hand for when the snow starts to fall. the points of melting enhancer helps to reduce corrosion on exposed metals, “Morgro provides very attractive early order discounts, reand is less toxic than common baking soda, according to Jensen. bates, salesmen spiffs and product discounts. It’s a proven comdifference between The product has been approved by the U.S. Department of Agripany featuring decades of research and implementation of new culture for use around food processing operations. chemical compounds. Morgro offers products that have been ice melt products. “Liqui-Fire™ effectively lowers the working temperature range shown, through the years, to be effective and efficient. These ice Our company has of Sno-Plow, allowing it to work up to three times faster. It’s also melters are considered the industry standard when it comes to environmentally friendly to vegetation,” Jensen said. melting snow and ice.” also launched a new Sno-Plow is safe to use on asphalt and concrete surfaces, leavIt’s important that distributors and end-users understand that ing no oily residue, and works in temperatures as low as -27°F. not all ice melters are equally created, according to Jensen. In Website that not Sno-Plow’s green colored granules reduce the possibility of other words, there is a true difference between high-end deicers over-application, and the product comes in a wide variety of packand common rock salt. only shows these ing options — 25- and 50-pound bags, 50- and 100-pound boxes, “Inexpensive products often do not provide the best solutions. 50-pound pails and 100-pound drums; How much product a person must use, and how well the ice differences in print, n Ice Fighter Plus® is a premium ice melter for those who melter actually works, should always be taken into considerabut provides video want additional protection for concrete, according to Jensen. The tion,” Jensen said. product protects against the negative influences of the freeze-thaw Environmental concerns with ice melter use is also a factor for material as well.” cycle. It features a two-component system, consisting of sodium many distributors and their end-user customers. Morgro represenchloride crystals as well as Propolyice, which is used exclusively tatives continually address these issues through education. — Morgro V.P./General Mgr. Rick Jensen in Ice Fighter Plus. “We place a big emphasis on educating distributors and end“Propolyice provides a layer of polymer that settles between users regarding the points of difference between ice melt prodwater and concrete. This helps eliminate water seeping through pores and cracks of the con- ucts. Our company has also launched a new Website that not only shows these differences in crete,” Jensen said. “We coat each granule with Propolyice, a proprietary chemical com- print, but provides video material as well,” Jensen said. pound, to attain a uniform product.” Another educational focus for Morgro officials is that of conducting seminars, along with Ice Fighter Plus comes in a variety of sizes — a 50-pound bag, box and pail, as well as a providing attractive literature. This is all done in the name of customer service, an aspect of 100-pound drum — and is colored blue. the business that company representatives take very seriously. “Demand for Ice Fighter Plus is especially big with property maintenance personnel, who “Morgro has enjoyed some of the highest recognized customer service levels in the inwant to help protect decorative concrete,” Jensen said. dustry,” Jensen said. “We continue to upgrade the planning, the quality and the packagIce Fighter Plus will not harm vegetation when used as directed, and the product will melt ing of our ice melters.” ice at temperatures as low as -22ºF; n Cal-Melt® features a combination of sodium chloride and liquid-coated calcium chloContact: Morgro, Inc., 145 West Central Ave., Salt Lake City, UT 84107. ride. The product was specifically formulated for those markets or bid requirements that specPhone: 800-221-1049 or 801-266-1132; Fax: 801-266-1183. ify a calcium chloride ice melter. E-mail: rick@morgro.com. Website: www.morgro.com.

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July/August 2014 ADVERTORIAL



ducating distributors and end-users about the differences and benefits of ice melter products is paramount at XYNYTH Manufacturing Corp., well known for its Mountain Organic Natural Icemelter™ and other deicers. “The more knowledgeable a distributor sales rep is, the more successful he/she will become when selling ice melter, and the better informed his/her end-user customers will be,” XYNYTH President Kevin Wice said. “Education is key. We are involved in educating our distributors in so many ways — from in-house training meetings to seminars.” For example, XYNYTH offers “Ice Melt University,” an online training program designed to further aid distributor sales reps. Meanwhile, for the consumer, the “Ice Melt Resource Center” is available on the XYNYTH website. “It includes constantly updated educational materials and a question-and-answer section, addressing such topics as ice melt’s relationship with the environment, pets and concrete,” Wice said. “The Ice Melt Resource Center covers many questions people have asked over the years.” Providing such services has been a critical part of the company’s success since its founding in 1986. “We also participate in direct mail campaigns directed at distributors. This includes all kinds of educational material,” Wice said. “We are a company that believes customer service comes first. At the end of the day, competition is very tough. There are a lot of other companies in the marketplace. We feel customer service is what sets XYNYTH apart. “Case in point, our customers are very thankful that XYNYTH never ran out of product during last winter’s harsh weather. We delivered when our customers absolutely needed ice melter.” Wice called the winter of 2013/2014 an “absolutely fantastic” year for his company’s ice melter sales. “We have been in business for 28 years, and last winter provided record ice melter sales at XYNYTH,” he said. “We were one of the few manufacturers that didn’t run out of stock. XYNYTH was able to supply not only all of its customers, but many new clients as well. “There were challenges with deliveries due to the weather. All of the supply trucks in the world can be ready to go, but they aren’t going anywhere if the roads are closed. This is up to the mercy of Mother Nature. Having said that, our customers were supplied.” Providing better ways to melt snow and ice — while remaining environmentally focused — has also led to XYNYTH’s success. In fact, the company has become well known over the years for its mainstay “green” product — Mountain Organic Natural Icemelter™. This deicer is specifically designed to melt ice and snow effectively while posing no risk to users, pets, concrete or the environment, when used as directed. “There remains a very strong following for the product 20plus years after its introduction,” Wice said.

Fertilizer-based Mountain Organic Natural Icemelter™ begins working immediately after application, and is effective to -23°C (-9°F). It also boasts an unlimited shelf life, and is completely safe for those handling the product, according to Wice. Due to its potassium content, Wice added, Mountain actually helps repair damage caused by long-term use of environmentally harmful ice melters such as rock salt. Other ice melters from XYNYTH also provide jan/san distributors and end-users alike with products that not only work fast under harsh winter conditions, but are safer for the planet. This includes Arctic ECO Green Icemelter™ and Winter Warrior Runway Control™. “These two products are exciting for both XYNYTH and its customers,” Wice said. “Arctic ECO Green Icemelter™ has been designed with the environment in mind, while also focusing on price. The product is layered with various ingredients to provide many different attributes, such as an anticorrosive feature.” There are many people in the marketplace today who want to buy environmentally friendly products, Wice added. The challenge, however, is that a number of these consumers don’t want to spend extra money. “To answer this challenge, XYNYTH introduced Arctic ECO Green Icemelter™ three years ago, using a special encapsulation process. We take sodium chloride and encapsulate it with CMA (Calcium Magnesium Acetate), which helps negate the negative side effects of the sodium. Then, we multi-encapsulate the granules with potassium acetate, so that every granule of sodium going into the ground is buffered by potassium, a major ingredient in fertilizer,” Wice said. By using sodium chloride, XYNYTH officials are able to bring the cost of the product down. “It’s not as high-end deicer as our Mountain Organic Natural Icemelter™, but it’s neutral to the environment and will not ruin the surrounding soil structure,” Wice said. “One of the things that has made this product popular is the fact that Arctic ECO Green Icemelter™ is truly a manufactured item. Every granule is multi-coated. It’s also dyed green for better application.” XYNYTH has been on the “green bandwagon” for over 25 years, and Wice sees the desire for more environmentally friendly products continually growing among both distributors, and their end-user customers. Further proof of the company’s desire for “greener” products can be found with the introduction three years ago of Winter Warrior Runway Control™. This deicer was originally developed for airport runways and surrounding areas, and meets both LEED (Leadership in Energy and Environmental Design) and FAA (Federal Aviation Administration) certification. “We received a lot of requests for a product that contained no chloride ions. These ions can cause the corrosion on metal, something you don’t want when it comes to the care of airplanes,” Wice said. “XYNYTH came up with this deicer in response. It’s an acetate/formate granular product. Not only is

it biodegradable and environmentally friendly, but it’s completely non-corrosive.” Wice said that not only is this ice melt product selling well among those in charge of airports, it’s becoming popular with other property managers looking to guard grounds and facilities from issues of corrosion. This includes metal manufacturing companies, transit platforms, bridge decks, ferry vessels, oil platforms and food processing plants. “Winter Warrior Runway Control™ and Mountain Organic Natural Icemelter™ are both approved by the Canadian Food Inspection Agency for use in food processing facilities,” Wice said. “They can guard against corrosion in these plants, such as helping to protect expensive refrigeration units.” A reformulated product being introduced this year by XYNYTH is Arctic Orange™ Icemelter. Wice said every granule of this deicer contains sodium chloride, potassium chloride and calcium chloride. It’s dyed a bright orange for proper surface application. Although not considered a “green” deicer, Wice said Arctic Orange™ Icemelter offers a powerful, lower-end option. He added the product is effective to -29ºC (-20ºF). Several deicers from XYNYTH are featuring a new look this year. This includes Mountain Organic Natural Icemelter™, which will sport updated graphics. “We are also introducing new packaging for different products. For example, we are discontinuing the 40-pound pail option for Mountain, and replacing this with a 50pound round pail,” Wice said. “There are ice melters that will be available in both pails and bags, while we are doing away with boxes. The exception will be private label customers who request the box packaging option.” Wice feels the current North American ice melt pipeline is pretty empty for a lot of distributors and end-users, which means people will be thinking about these products earlier than normal. “We are urging distributors to take a hard look at their supply line. I think a lot of people’s eyes were opened last season as to whether they were working with a reliable supplier or not,” Wice said. “It’s not uncommon to have two bad winters back-to-back. It has happened before and it can happen again. “The feeling I am getting is that more distributors are cautious this year. They are preparing early, and taking the ice melt season very seriously.” He added that not all ice melters on the market are the same. Distributors and end-users should particularly be aware of “greenwashing” by some manufacturers. “There are no industry regulations in place to protect people from ‘green’ claims. Distributors should be aware of what suppliers are saying about their products,” Wice said. “Integrity is the key.” Contact: XYNYTH Manufacturing Corp., 122-3989 Henning Dr., Burnaby, BC, V5C 6N5 Canada. Phone: 1-800-635-8423. Email: sales@xynyth.com. Website: www.xynyth.com.

Circle 64


July/August 2014 ADVERTORIAL

Occidental Chemical Corporation


elping distributors prepare effective ice melter marketing materials and sales strategies remains a major objective at Occidental Chemical Corporation (OxyChem). This, in turn, allows end-users to better understand the differences between ice melter service offerings as well as the real value of quality deicers. “We also encourage distributors to use our new website (www.IceFreeSidewalks.com), along with other training and information resources that OxyChem provides. This helps them become as knowledgeable as possible about the differences in ice melters, strategies for removing snow and ice effectively, and ways to minimize the impact of winter maintenance on property and the environment,” OxyChem General Manager Greg MacDonnell said. “Distributors who can provide this type of helpful assistance — and who plan and execute a reliable strategy to deliver ‘just-in-time service’ — will earn the initial business and ongoing loyalty of customers. This ensures a highly successful winter season.” MacDonnell added that OxyChem is the world’s largest manufacturer of calcium chloride products for use in a variety of applications. He said calcium chloride is highly recognized as a premier ice melt product, used by industry professionals and highway maintenance officials, due to its ability to melt ice faster under a wide range of winter temperature conditions. It offers cold temperature performance, maintaining ice melting power down to -25°F (-32°C).

OxyChem ice melters include:

n PELADOW™ Premier Snow and Ice Melter Calcium Chloride Pellets – The high calcium chloride content (more than 90 percent CaCl2), spherical shape and reliable performance in cold temperatures make it, “The fastest acting, most effective product available for melting snow and ice and preventing ice-related accidents,” MacDonnell said; n DOWFLAKE™ Xtra 83-87 percent Calcium Chloride Flakes – With 10 percent more calcium chloride than conventional flake CaCl2 products, this deicer provides, “More ice control performance pound-for-pound than other calcium chloride flake deicers,” he added; and, n COMBOTHERM™ Blended Deicer – This economical, high performance blended ice melt product contains at least 70 percent calcium chloride to quickly melt snow and ice.

“Because OxyChem clearly states the ingredients and concentrations of its ice melters on package labels and in product literature, those responsible for maintaining safe sidewalks can verify performance claims and make informed purchasing decisions,” MacDonnell said. He added that the past harsh and prolonged winter, featuring a succession of significant snow and ice storm events affecting broad regions, contributed to overall high industry sales of ice melters. “Sales of OxyChem products reflected that trend, and we expect there to be continued high preference for OxyChem calcium chloride ice melters this coming winter,” MacDonnell said. “After experiencing relatively mild winters in previous years, this past winter reminded customers of the importance of reliable product supply when extreme weather strikes. “The loyalty of our customers increases during extreme weather. They know our calcium chloride products will perform in conditions ranging from relatively mild to very cold. Our products will also be consistently available – making the jobs of distributors easier, and their customers happier.” MacDonnell said OxyChem was able to continually supply calcium chloride ice melt products throughout the entire 2013-14 winter season. However, the severity of winter weather, unprecedented snow accumulations and extreme cold, wreaked havoc on logistic systems. “Railroad operations shut down, which in-turn increased demand for over-the-road trucking, which was already taxed by high demand and unfavorable weather conditions,” MacDonnell said. “We expect inventories of OxyChem ice melters to be adequate to meet distributor and end-user requirements for the upcoming winter season. OxyChem has supplied proven, superior performing products to the packaged ice melt industry for over 50 years. Our distributors benefit every year from OxyChem’s industry-leading North American manufacturing capacity and capability in logistics. “We know winter weather will vary each year. In cooperation with our distributors, our goal is

always to provide snow and ice professionals with a reliable supply of quality ice melting products across a broad range of weather conditions, and without interruption — even during periods of peak demand.” To guard against uncontrollable delivery delays that can occur when severe weather hampers logistics, OxyChem encourages distributors and end-users to anticipate their needs in advance when planning initial orders. They should also build an adequate lead time into their reorders during the course of the winter. MacDonnell also said there continue to be misleading claims made about deicer products, particularly in the blended deicer category, where exact package contents may not be revealed to distributors and end-users. Therefore, distributors should demand to know exactly what they are buying. This includes the composition of the product, the science and tests supporting performance and environmental claims. “Differences in the low temperature performance of common deicers and blends became readily apparent this past winter, due to prolonged periods of very cold conditions. Distributors should caution end-users to prepare in advance for a full range of temperatures they are likely to experience, and to understand the cold temperature performance of available ice melt products,” MacDonnell said. “Before dawn, on a sub-zero morning, is a poor time to learn a particular ice melter isn’t up to the task. Distributors should also understand the impact of application rates on deicing performance, as well as on property and the environment. It is important to share strategies that can help end-users achieve and maintain safe ice-free conditions while using deicers as efficiently, economically and responsibly as possible.” MacDonnell is seeing more people focusing on responsible ice melter application practices. Proper use of ice melters allows end-users to minimize environmental impact, without sacrificing the superior deicing performance they need under all conditions. “We are addressing this shift in focus through active leadership, including providing seminars at leading industry association events to educate people about proper selection and application of deicers,” MacDonnell said. “Our new website (www.IceFreeSidewalks.com) also contains detailed best practices for ice and snow removal. It can be used by distributors and endusers as a daily resource. “We believe educated consumers will make wise choices. Consequently, we fully disclose the key ingredients in our products. We believe this is an essential first step to educating users, so they can select ice melters capable of melting ice quickly and efficiently at the lowest possible application rates.” OxyChem’s Customer Information Group also responds to direct inquiries from distributors and end-users via email at: CalciumChloride@oxy.com. “As a domestic producer with multiple shipping points and a large, varied network of distributors, OxyChem is committed to excellent supply and service — both in the preseason and during peak storms,” MacDonnell said. “While some competitive products were sold out last winter as demand exceeded supply, OxyChem was able to continue to supply and service the market. The supply chain from OxyChem to end-users is particularly short versus import offerings. This is critical in peak season, when unpredictable weather can cause sudden spikes in demand. “OxyChem encourages and supports its distributors to maintain late winter inventory levels even though we understand end-users are reluctant to place large volume orders and risk summer carryover. Maintaining inventory levels ensures ice melter is available to customers in the event of late season storms.” He added that OxyChem offers a multi-faceted distributor benefits package. This includes marketing incentive programs, product information, demo packs and samples, customer service guidelines, and the support of a professional sales and marketing team with decades of industry experience. “We are focused on the long-term success of our distributors, both in severe winters and through periods of soft demand,” MacDonnell said. OxyChem, a subsidiary of Occidental Petroleum Corporation (Oxy), is a leading North American manufacturer of polyvinyl chloride (PVC) resins, chlorine and caustic soda – key building blocks of widely used products such as pharmaceuticals, water treatment chemicals and plastics. Headquartered in Dallas, TX, the company has manufacturing facilities in the United States, Canada and Latin America. In 2009, OxyChem acquired the world’s largest calcium chloride operation (with over 100 years experience producing calcium chloride products) from The Dow Chemical Company.

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Contact: Occidental Chemical Corporation, 1600 S. Madison St., Ludington, MI 49431. Phone: 888-293-2336. Email: Gregory_MacDonnell@oxy.com. Websites: www.IceFreeSidewalks.com; www.OxyCalciumChloride.com.

Ask yourself. What is in the bag? Is it worth the risk?

Helps make sidewalks safer.

Don’t Be Fooled. Think about it.

888-293-2336 | www.oxycalciumchloride.com Trademark of Occidental Chemical Corporation

Made in the U.S.A.


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July/August 2014 ADVERTORIAL

Kissner Group


inter is quickly approaching, are you ready for another round? Be prepared

this winter, and save money and time, with an effective ice melt! Keep your walkways safe this season with an ice melt that can’t be “BEET.”

The Kissner Group has created a product that will outperform other leading brands by melting ice in even the extreme cold temperatures. “We conducted a survey with a group of our customers to find out what they wanted in an ice melt, and we received some interesting results,” Kissner Group Executive Vice President Tim Orleman said. He added: “We have already experienced a great deal of success with our customers by providing them with premium ice melt formulations. Our research is now revealing that our customers are interested in an ice melt that offers organic options, works in severe winter conditions and still preserves the surroundings.” The Executive VP of Kissner Group explains, “We realized we could serve a segment of the market that is requesting an organic and effective ice melter as well as provide them with an ice melter that will work in even the coldest conditions.” It’s the best of both worlds, and a win-win situation for everyone. The Kissner Group’s newest ice melter provides a blend of the latest ice melt

“We realized we could serve a segment of the market that is requesting an organic and effective ice melter as well as provide them with an ice melter that will work in even the coldest conditions.”

innovations. Meet: The Ice Beeter™! This product is specially formulated with Beet Extract Solution. During extreme winters, salt alone just doesn’t cut it. Beet juice has become a very popular snow and ice-melting tool, due to its sticky properties and organic goods. How does Ice Beeter™ work? Tim Orleman explains the process of the Ice Beeter™. “Our process begins with the extraction of sugar particles from a sugar beet, leaving the molasses syrup. The organic solution is then infused with salt crystals, enabling the formulation to work at chilling temperatures.” Tim Orleman further explains: “Not only does Ice Beeter™ beat ice, it is less wasteful because it is made from a waste product that would normally be discarded into the landfill. We listened when our customers requested a safer product, and by utilizing the beet vegetable, it is as organic as it can get.” Ice Beeter™ is triple-screened to provide uniform spreading with maximum results. It is color-coated to ensure visible and complete coverage. This helps reduce waste, and prevents over-spreading, which can be harmful to vegetation. It’s also less binding to carpet fibers and resists tracking, therefore reducing costly cleanups. “The Kissner Group takes pride in providing the highest-quality products, and has further enhanced its ability to keep customers supplied at all times,” Orleman said. “So this winter, when nothing else works, ask for Ice Beeter™.” Contact: Kissner Group Inc., 32 Cherry Blossom Road, Cambridge, ON, N3H 4R7. Phone: 1-800-434-8248; Fax: 1-877-434-8250. Email: info@kissner.com. Website: www.ice-beeter.com.

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July/August 2014

ISSA says the event will feature a week where top executives in the global cleaning industry meet to drive innovation, productivity and profitability. The event will bring together five co-located events, 700-plus global suppliers from over 30 countries, and an estimated 16,000 attendees from approximately 78 countries. changing results. Drawing on her knowledge and experience, Ershler shows why the best leaders are much more than top performers themselves. They enable every member of their teams to overcome perceived limitations by learning to commit to a shared vision of success. The second keynote speaker, from 8:15 to 9:30 a.m. on Thursday, November 6, will be Marcus Buckingham. A best-selling author and consultant, Buckingham will share how to put ideas into practice without stifling the personal strengths that give each person on a team an edge. Buckingham became well known for his bestselling 1999 book, First, Break All the Rules. Buckingham offers strategies that emphasize creative strengths, even if they involve breaking from traditional techniques. Since his first bestseller, Buckingham has published or co-authored additional bestsellers, helping people to identify their personal strengths. From 9 to 10 a.m. on Friday, November 7, the third keynote address will be presented by Rick Pitino, head men’s basketball coach at the University of Louisville. In 28 seasons as a collegiate head coach, Pitino has compiled a .735 winning percentage that ranks him 11th among active coaches. Pitino is the 14th college basketball coach to win multiple national championships, and the first to win national championships at more than one school. He will share lessons that have led him to While supplies last success in different environments, how to get the most out of teams of any kind, and how to $ 9.90/ inspire amazing work ethic. The fourth and final keynote speaker during case* ISSA/INTERCLEANŽ North America 2014 will be boxing great Sugar Ray Leonard. He will speak on Friday, November 7, during the ISSA Excellence Awards Luncheon from 1 to 2 p.m. Leonard will discuss what it took to reach his dream of being an Olympic gold medalist, and later being named the 1980s Boxer of the Decade. In 40 professional boxing appearances, Leonard lost only three times and became a champion boxer in five weight 2-Ply Jumbo Toilet Paper divisions. 9.75� Diameter Outside of the ring, Leonard published an twY autobiography, The Big Fight: My Life In and Out of the Ring, in 2011; launched an athletic t$PSF4J[Fw clothing line in 2013; and maintains an active *UFN]$BTF1BDLDBTF role in the Sugar Ray Leonard Foundation, * Minimum quantity applies, while supplies last at this price. Call for Details which is instrumental in the fight against obesity and diabetes. 800.881.4611 sales@infinitibrands.com In addition to ISSA’s own annual convention, five other industry conventions are scheduled during ISSA/INTERCLEANŽ North America, along www.infinitibrands.com www.infinitibrands.com with other industry training and member events. Circle 123

This year’s ISSA/INTERCLEANŽ North America will follow a Tuesday through Friday format, and is being billed as “The Event That Helps You Pack More Punch!� ISSA convention seminars start on Tuesday, November 4, and continue through Friday, November 7. Additional sessions will take place on the tradeshow floor during exhibit hours. Over 45 seminars and workshops are scheduled during the entire event. Three days of keynote addresses will also take place during ISSA/INTERCLEANŽ North America 2014. They will feature a mix of motivational advice and take place on the tradeshow floor at Keynote Stage, Hall A1, to centralize the attendee experience. The event’s first keynote speaker is Susan Ershler, from 8:15 to 9:30 a.m. on Wednesday, November 5. Ershler, who will discuss “Conquering the Seven Summits of Peak Performance,� is one of less than 300 people who have conquered the seven major summits of mountain climbing. At the same time, she has excelled at building and leading teams that have achieved exceptional, sometimes life-


The five associations holding their conventions during the week are: the Association of Residential Cleaning Services International (ARCSI), the Building Service Contractors Association International (BSCAI), the Cleaning Equipment Trade Association (CETA), IEHAUniting Facility Managers Worldwide, and the International Window Cleaning Association (IWCA). Visit www.issa.com/show to learn more about registration information, events, exhibitors, keynote speakers and other activities taking place during the week.


ISSA Golf Tournament benefiting the ISSA Foundation (at Shingle Creek Golf Club)

TUESDAY, NOVEMBER 4 Noon to 1 p.m.

ISSA Networking Lunch

1:15 to 5 p.m.

ISSA Convention Seminars

WEDNESDAY, NOVEMBER 5 8:15 to 9:30 a.m.

Susan Ershler Keynote Address

9 A.M. – 5 P.M. ExhIbIT hoURS

(including tradeshow floor seminars)

THURSDAY, NOVEMBER 6 8:15 to 9:30 a.m. Marcus buckingham Keynote Address

9 A.M. TO 5 P.M. ExhIbIT hoURS

(including tradeshow floor seminars)

5 to 7 p.m.

ISSA Manufacturer Rep Forum/Reception (at the Hyatt Regency)


9 A.M. TO 1 P.M. ExhIbIT hoURS 9 to 10 a.m.

Rick Pitino Keynote Address

1 to 2 p.m.

ISSA Excellence Awards Luncheon

Featuring Sugar Ray Leonard Keynote Address

2:15 to 4 p.m.

ISSA Convention Seminars

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July/August 2014

ISSA Foundation Awards 2014-15 Scholarships ISSA has announced the winners of the ISSA Foundation's 2014-15 Scholarship Awards. This past year, the ISSA Foundation awarded 52 scholarships, totaling more than $160,000. The scholarships are made possible by the contributions of ISSA member companies and individuals. Below are the 2014-15 academic year recipients and the schools they will be attending: Northeast District Awards — Alyson DePalma, Loyola University; Andie Migden, University of North Carolina-Chapel Hill; Middle Atlantic District Awards—Christina J. Halcovich, Yale University; Jillian Silverman, University of Delaware; Southeast District Award — Julian “Kevin” Shutzberg,

Stanford University; Georgia-Pacific Southeast District Award — Zachary B. Fisher, Elon University; Great Lakes District Awards — Rebecca Rady, Ohio State University; Kara Kershner, Purdue University; North Central District Awards — Mariah Pederson, South Dakota State University; Colton Thompson, Iowa State University; South Central District Awards — Meredith Thompson, University of Arkansas; Ashley M. Robinson, Clemson University; Pacific Northwest District Awards — Evann Dufort, University of California-Davis; Kylie Nishida, California State University-Sacramento; Pacific Southwest District Awards —Jenna Dougherty, University of Arizona; Samuel Tanner, Utah State University. At-Large Awards — Elizabeth Anteau, University of Notre

Dame; Alyson Bruneault, University of Massachusetts-Amherst; Hannah B. Foster, University of Virginia; Ryan Hoepner, University of North Texas; Kathryn Honza, Texas A&M UniversityCollege Station; Brendan T. Jones, University of Notre Dame; Brenna McNulty, University of California-Irvine; Cynthia Metzger, Duke University; Madison Pfaff, University of North Carolina; Harry Wahl, University of Dayton; Francis T. Callahan Award — Christa L. Chubet, University of Massachusetts-Amherst; Diversey Award — Penelope Hussey, University of NevadaReno; GOJO Industries' Jerome Lippman Award —Nicholas Milosevic, University of Akron; Golden Star, Inc.’s Leland Gradinger and Earl C. Julo Award — Olivia Windsor, University of Wisconsin-Madison; Edward Lane National Sanitary Supply Co Award & North Central District Award — Amy Brown, Bellevue University; Maintex/Silverman Scholarship Award — Bryan Posada, Cal Poly Pomona; Manufacturer Representatives’ Scholarship Award — Kassandra Morrison, Oregon State University; Harry Maziar/Zep Manufacturing Award — Peter E. Riemers, Syracuse University; NCL Alfred Pollack Memorial Scholarship Award — Nicholas A. Pentimone, University of Delaware; New England Sanitary Supply Association Awards — Gianna Moscillo, Assumption College; Matthew T. Dalzell, University of Rochester; New Jersey Sanitary Supply Association Award — Dana Diamond, American University; Nyco/Robert J. and Mary Ann Stahurski Award — Nicole Harrison, Framingham State University; Roger & Victoria Parrott Award — Abigail Bolduc, Saint Michael’s College; RDA Advantage Scholarship Award — Justin E. Foster, University of AlabamaBirmingham; Jack D. Ramaley Award — Brooke Solomon, University of CaliforniaBerkeley; Jerome E. Rau Award — Kayla Schmidt, University of Saint Thomas; Southern California Sanitary Supply Association Award — Elisa Bernstein, Tulane University; Rebekah A. Garcia, Stanford University; Spartan Chemical Co.’s E.T. Swigart Award — Ellie Grossman, Kalamazoo College; Sanitary Supply Wholesaling Association (SSWA) Scholarship Award — Sicily Mathenia, Webster University; TEC Products SSWA Jacob & Bob Holtzman Award — Andrew Shutzberg, Georgia Institute of Technology; Waxie’s Enterprises, Inc.'s Morris and Jeannette Wax Award — Kaelyn J. Barron, University of California-Riverside; YES Continuing Education Grant — Willie D. Walker, Liberty University; and, Malcolm Zucker Award — Gianna Montague, Ohio University The ISSA Foundation's mission is “To raise and provide funds for scholarships and other programs which promote the welfare of the general public as it relates to the sanitation, cleaning, and maintenance industry.” For more information, contact ISSA Foundation Manager Tracy Weber at tracy@issa.com; phone, 800-225-4772 (North America) or 847-982-0800.

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NEW Spray Nine® Multi-Purpose Cleaner & Disinfectant WIPES

. e r o M s l l i K 44 Kill Claims 2 to 3 times more than leading competitors Spray Nine germ-killing power is now available in convenient, easy-to-use pre-moistened wipes! • Kills 99.9% of bacteria • Disinfects against viruses including the cold and flu virus • Sanitizes in 15 seconds • Kills fungus, mold, and mildew • Deodorizes • Removes stains

Disinfectant Kill Claims 1 Container = 10 Kill Claims


Competitor C

17 Competitor B


Competitor A


Spray Nine

Spray Nine wipes kill 2-3 times more bacteria, viruses, and fungi on hard, nonporous surfaces than its top three competitors.

Contact your distributor today to get Spray Nine killing power for your facility! Circle 33




July/August 2014

Are Your Customers Seeing Green?

How To Communicate Environmental Claims To Your End Customers When sustainable products and services first started to enter the marketplace, they faced many skeptics. With a higher price point and varying levels of quality, many thought green products were a temporary fad that was too niche to have a long shelf life. Decades later, we know this is not the case. Study after study shows the majority of consumers are purchasing green products and services, and green is here to stay. However, as sustainable products and services become a larger part of our economy and as major demographic shifts unfold in the marketplace, it becomes increasingly important for sales teams to understand end customers’ motivations and actions when it comes to purchasing. The Growing Purchasing Power Of Millennials For the past six years, SCA has commissioned Harris Poll to conduct an online survey of U.S. consumer purchasing behaviors and attitudes toward sustainable products and services. While in the past, the study has revealed macro trends capturing an overall increase in green purchasing and behavior, the 2014 data tells a more nuanced story. As Boomers enter retirement age, it’s the nearly 80 million Millennials who are continuing to emerge as some of the most committed purchasers of sustainable products and services. According to the 2014 Tork Green Business Survey, Millennials, age 18-34, who purchase green products and services, are significantly more likely (27 percent) to have increased the number of green products and services they buy compared to older adults. Furthermore, Millennials were the most willing to pay a higher price if they could be guaranteed ethical and responsible manufacturing practices. When looking ahead to 2020, when Millennials are projected to account for 30 percent

of purchasing in the United States according to Accenture, it becomes even more important for businesses to adapt to this growing trend of eco-consciousness in order to stay relevant.

as well as how to best communicate those claims to their end customers. To win the trust of green-minded Millennial consumers, it’s important to vet the authenticity of sustainability claims. End customers are becoming Helping Customers Decode Green Messaging more sophisticated in their understanding of sustainSales teams have the opportunity to help their customers ability claims, and at the same time, green washing has navigate the shifting landscape of environmental claims, become a pernicious problem in the marketplace. This has left many businesses, not to mention their customers, confused when trying to decipher what is a meaningful environmental claim and what is just lip service. The Tork Green Business Survey identified the best ways businesses can communicate their green commitments. Consumers identified designation on menus and store shelves, displayed posters, websites and industry awards as the best tools to communicate a company’s achievements. When asked how to determine if a company’s green claim is true, all consumers – regardless of generation – were most likely to rely on their own research, followed by a third-party certification. As sales forces look to the fumillennials ture of their business and cusmore likely to ages 35-44 ages 45+ tomer relationships, it is equally increase green % % important to offer green prod$pending ucts and services as it is to bring information about sustainability Willingness to pay more Motivations for going green Looking Forward practices to the table. More and primary motivator: environmental reasons more, end customers want these offerings, but they also want reassurance through transparency. If you haven’t of American adults U.S. consumers choose green say that the green already, now is the time to talk products for environmental reasons product growth of American adults are to your customers about what trend is really just willing to pay more they offer the new wave of for products if ethical and getting started. 60%of adults aged 35+ 38%of millennials responsible manufacturing consumer looking to patronize practices are guaranteed. sustainable businesses. primary motivator: health benefits

Green Purchasing Millennial Consumers Lead Growth


of American adults reported purchasing green products/services









of millennials millennials



more likely

older consumers

34% more likely



believe green is just a fad and will go away at some point.


of older adults

Survey Methodology Harris Poll fielded the study on behalf of SCA from April 15-17th, 2014 via its QuickQuery online omnibus service, interviewing a nationwide sample of 2,051 U.S. adults aged 18 years and older. Results were weighted as needed for age, sex, race/ethnicity, education, region, and household income. Propensity score weighting was also used to adjust for respondents’ propensity to be online. Since the poll is not based on a probability sample, no theoretical sampling error can be calculated. For complete survey methodology, please request a full copy of the survey results.

By Mike Kapalko, SCA Tissue North America sustainability marketing manager, and promoter of SCA’s environmental and hygiene initiatives for the Tork brand.

Highlights From The 2014 Tork Green Business Survey Harris Poll fielded the study on behalf of SCA from April 15-17, 2014, via its QuickQuery℠ online omnibus service, interviewing a nationwide sample of 2,051 U.S. adults aged 18 years and older. The study showed: • Overall, 75 percent of American adults purchased green products/services. When asked their opinion of green products and services, 41 percent of American adults say that it is really just getting started, while another 36 percent believe green products and services are the new normal – a “required expectation.”; • Millennials, age 18-34, who purchase green products/ services are significantly more likely to have increased the number of green products and services they buy compared to adults ages 35-44 and adults ages 45-plus; • Among those who purchase green products/services, 54 percent of consumers make these purchases because it is better for the environment, while 17 percent do so because it is better for their health; • 26 percent of consumers consider their own research to be the most reliable way to determine if a green claim is true, while another 22 percent rely on independent third-party certification; and, • In the United States, 40 percent of adults are willing to pay more for products if ethical and responsible manufacturing practices are guaranteed; 56 percent of adults aged 18-34 indicate a willingness to pay more.

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July/August 2014

Spartan Chemical Promotes Brian L’Heureux To Regional Manager

Pro-Link Names New V.P. Of Marketing

Spartan Chemical Company, a formulator and manufacturer of sustainable cleaning and sanitation solutions for the industrial and institutional market, has announced the promotion of Brian L’Heureux to the role of regional manager of the Detroit region. Previously, L’Heureux spent more than seven years at JanPak, Inc., most recently as executive vice president of marketing. Prior Brian L’Heureux to that, he spent 10 years with xpedx in various specialist, sales leadership, and business unit management positions. He began his career in 1994 as a regional manager in the Arizona and New Mexico markets for Betco Corporation. L’Heureux holds an M.B.A. in finance and marketing from Syracuse University. Visit www.spartanchemical.com for more information.

Pro-Link, Inc., a jan/san marketing and sales organization, announced that Todd Cable has been named vice president of marketing. Cable will direct the development and growth of the Pro-Link brand of products. Based in Atlanta, he reports to Brian L. Slack, chief executive officer and president. Cable has more than 24 years of business-to-business marketing experience within both public and privately held firms, and leading Todd Cable teams on brand building. His background includes strategic marketing, corporate branding, product marketing, creative direction, corporate communications, and business development. Most recently, Cable was the executive director of strategic marketing at O’Brien Strategic Partners. Prior to that, he was director of marketing for U.S. Property & Casualty at Crawford & Company. Cable joins Bruce Seich, Russ Seybold and Amiad Zionpur as members of the Pro-Link management team. Pro-Link, Inc., is a national jan/san marketing group. Based in Canton, MA, Pro-Link has more than 90 members and over 100 distribution points throughout the United States. Visit www.prolinkhq.com.

From SKM Industries Inc.

THE MOST COMPLETE HYGIENIC SOLUTION FOR WATERLESS URINALS (Works on Falcon® and Sloan®) Ez-trap is the only replacement cartridge that eliminates the bad odors associated with waterless urinals and also allows complete and thorough cleaning of the urinal with any cleaner and water. There is no gel seal that can be compromised so increased hygiene can be achieved.

Grout-Aide Now In 4-Oz. Bottle SKM Industries Inc. has been a manufacturer of industrial, home and office products since 1980. Grout-Aide markers have sold in the millions of units per year into the home improvement, do-ityourself market.

Eliminates bad odors Does not use gels that fail Allows for complete and thorough cleaning Lasts longer and costs less Easy to install Saves money on costs Circle 92

EZ-Trap is cost effective and easy to install Save time and money More information at www.ekcos.com innovations

(925)371-1277 ext 24 info@ekcos.com

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The company is now launching its new 4-ounce bottle size with new, faster application tips. This new size is for larger commercial and janitorial size projects. SKM Industries will be exhibiting this product at the ISSA show in Orlando, FL, November 4-7 in Booth #1286. For additional information or free samples, call 800-851-8464, visit www.skmproducts.com, or stop by ISSA Booth #1286.

s n o i t u l o S g n Cleani y n a p m o C e v li o lm a P e from Colgat o t g n i n a e l C e c Hard Surfa e r a C d n a H g n Foami

Colgate-Palmolive Company has the right solutions for your professional cleaning and personal care needs. Our high-performance products make cleaning easy and deliver consistent results. From floor cleaners, degreasers and bathroom cleaners to dishwashing liquids, sanitizers, foaming liquid hand soaps and more. Look to Colgate-Palmolive Company for all your cleaning solutions. Call 1-888-276-0783 to speak to a customer service representative.

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July/August 2014

Single Use Sweatbands From ACS Industries Single-use sponge sweatbands, from ACS Industries, Inc., keep perspiration from getting in the way. They are recommended for all industries where working in high heat and humidity are an issue. This includes kitchens, warehouses, factories, sea ports, oil rigs and agriculture. Visit www.acsindustries.com for more information.

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ICALS M E H C D ANDE R B E T A V I WITH PR Tired of doing all the leg work to solve your customers problems only to have another distributor or online vendor undercut your price and steal the business? You can eliminate this from happening with your own private chemical brand. Once they are locked-in they have no other place to go to get those products. Let us help you “Lock-in” chemical sales. You will have access to over 500 chemical formulations to solve any cleaning, maintenance, and process chemical need. We provide unparalleled service and assistance during this process to ensure your continued success.

ADVANTAGES TO PARTNERING WITH HARVARD CHEMICAL 1. Competitive Pricing 2. Extensive portfolio of chemical formulations including third party certified products such as EPA registered disinfectants, EPA DFE Green products, and carpet cleaners with the Carpet and Rug Institute Seal of Approval.

3. Custom formulations to meet specific needs 4. Attractive full color labels 5. Low minimum order requirements 6. Sales support and lab support 7. Matching of existing products 8. Graphic design assistance

We can provide a full line of Jan/San, specialty carpet, and industrial process chemicals to meet any need. CALL TODAY



www.hcronline.com Circle 28

DPA Awards Members The DPA Buying Group Has 4 New Members The DPA Buying Group, Cincinnati, OH, has announced four new distributor members to its janitorial products division: American Sanitary Supply Co., (Wheeling, WV); Cape Fear Janitorial Supply, (Fayetteville, NC); PCA Industrial & Paper Supplies, Inc., (Willow Grove, PA); and Sunstar Supply Co., (Fremont, CA). DPA is a national buying and networking organization of over 600 distributors and suppliers. Visit www.DPABuyingGroup.com or call 800-652-7826 for more information. DPA Honors Distributor With Founder’s Award Distributor Partners of America (DPA), a member-driven buying and marketing group, recently announced the recipient of its Founder’s Award at its annual Buying & Networking Conference held in Ft. Myers, FL. This year’s Founder’s Award, the seventh given in the group’s history, was presented to Alleghany Supply & Maintenance Co., of Duncansville, PA. The DPA Founder’s Award recognizes a company or individual that has been with DPA from the beginning, and that embodies the spirit of the organization. Alleghany was founded in 1971, and serves the janitorial, laundry and kitchen markets throughout the Mid-Atlantic. “They have been a part of DPA for 14 years and are alShown are Zachary Haines, far left, and ways looking for opportunities Jeff Tishko, far right, both of DPA, with to support our preferred venAndrew Carney and John Weakland, center, dors,” said Zachary T. Haines, of Alleghany Supply & Maintenance Co. DPA executive director. DPA Recognizes 5- And 10-Year Members The DPA Buying Group recognized its 5- and 10-year members during its 2014 DPA buying and networking conference. Four distributor companies were honored with special member milestone pins at the conference’s opening banquet. The five-year members are: Robinson Supply Company, of Columbus, GA; Knight Marketing Corp., of Maspeth, NY; and HyGrade, Inc., of Seymour, IN. The 10-year member is Vero Chemical Distributing, of Vero Beach, FL.

DPA Executive Director, Zachary Haines; Robinson Supply Company, Steve Robinson (Columbus, GA); Knight Marketing Corp. of NY, Stan Peters (Maspeth, NY); Vero Chemical Distributing, Brent Thurn (Vero Beach, FL); Hy-Grade, Inc., Linda Eggersman and Ryan Bowling (Seymour, IN); DPA President, Jeff Tishko.

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July/August 2014

From Starco:

New Warewashing Products Starco Chemical®, a division of Diamond Chemical, now offers the Diamond 1000 lineup of solid kitchen warewashing products. The three products include: Pot & Pan 1000 (Solid Manual Dishwashing Detergent), packed in four, 6-pound capsules per case; Solid Machine Dish 1000 (Solid Machine Dishwashing Detergent), packed four, 8-pound capsules per case and; Detarnish 1000 (Flatware Presoak and Silver Tarnish Remover), packed four, 6-pound capsules per case. Starco says, “Each of these products provides maximum performance with enhanced economy. By using these concentrated, high performance products, food service operators will be able to control chemical use cost while at the same time getting superior results.” Circle No. 109 Pot and Pan 1000 is a slow dissolving, concentrated, active product providing grease cutting under a variety of water conditions. Solid Machine Dish 1000 provides economy under most water conditions. Detarnish 1000 is a multi-use, flatware presoak product. All of these products are available under the Starco label or private label. These new products are complemented by the rest of the Starco lineup of dish machine and kitchen products. Contact a Starco sales representative or call 800-654-7627 to order or for more information.

IndustryHuddle Gains 15,000 Users, Improves User Interface Cincinnati, OH-based social trade network IndustryHuddle.com has announced it has gained more than 15,000 users, and is experiencing approximately 100 new sign-ups each day. IndustryHuddle.com offers some new features including a revamped jobs platform where users can post and apply for job listings that tie in with online job portals. “Users can also access this feature from their top navigation bar allowing them to connect with other companies and visit all areas of the site,” said spokespeople. It also offers users access to a directory of companies and professionals in over 60 product and service industries. “We want to revolutionize how companies find

leads and do business,” said Zachary T. Haines, president and CEO. Upcoming features include a comparison shopping engine, HuddleMall, that is industry specific and outfitted for the entire supply chain. This feature will host products directed for consumers at lower-than-retail prices, according to company representatives. IndustryHuddle.com is a free social trade network for B2B companies and professionals to connect with suppliers and customers in their industry for, according to the company, “the purpose of increased product sales and new business leads.” Visit www.industryhuddle.com for more information.

From OxyChem

PELADOW™ Snow And Ice Melter PELADOW™ Premier Snow & Ice Melter, on the market for over 50 years, works fast in a wide range of winter temperatures, down to -25ºF. Company representatives said, “Upon contact with snow and ice, PELADOW™ releases heat which speeds up the melting process. Occidental Chemical Corporation (OxyChem®) is a recommended source for high quality ‘American Made’ calcium chloride products and the application knowledge needed to use them effectively and responsibly.” Visit www.IceFreeSidewalks.com for educational videos and literature on safe and effective snow and ice management. Circle No. 107

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Maintenance Sales News

45 • The Tile Diamond is designed specifically for cleaning the nooks and crannies of tile surfaces, as well as reaching into the valleys of grout lines. • The EuroBroom is a floor broom for all kinds of hard surfaces. Its bristle coverage allows for sweeping along baseboards, low wall surfaces and reaching underneath objects while pulling out debris. These tools can come with various branding and packaging options, depending on need.

CWP Technologies Develops Patented Floor Cleaning Tools CWP has developed patented, floor cleaning tools used in the janitorial cleaning industry. • CWP’s Rug Renovator is recommended for carpeted and rug surfaces. The Rug Renovator is designed to appropriately agitate and spread carpet fibers, allowing cleaning chemicals to reach dirt and stains. Two different sides of bristles provide different cleaning aggressiveness.

Visit www.cwptechnologies.com or call 1-888-445-3038 for more information.

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From Grout Gator:

Grout Cleaning For Tiles The Grout Gator Pro Extender is designed to fit tile sizes from 1 to 24 inches. Gator Cleaning Products starts with the original Grout Gator cleaning brush, and adds a 25-inch wide powder coated aluminum extension bar.

Circle No. 105 This is a recommended grout cleaning tool for tile sizes from 14 to 24 inches. The ergonomic handle is comfortable to use on its own or users can add a standard threaded extension pole for easy reach cleaning. For more information, call 866-3216612 or contact jmh@groutgator.com.

From Fuller Industries LLC:

HyperOx™ Stain Remover RTU Formulated with proprietary biodegradable surfactants, citrus oils and hydrogen peroxide, HyperOx™ is versatile and safe to use on all waterwashable surfaces. Fuller representatives said, “HyperOx™ provides effective and reduced toxicity cleaning across a wide range of facility cleaning needs including glass, floors, spray and wipe appliCircle No. 104 cations, general degreasing, bathroom and shower, tile and grout, carpet spotting and extraction, upholstery and fabric, stainless steel and odor elimination. HyperOx™ allows inventories of specialty cleaners to be reduced to one product. It is safe and powerful.” Visit www.fullercommercial.com.

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July/August 2014

DDI System Releases Newest Inform Software Upgrade

From Kaivac:

The New OmniFlex™ Dispense-and-Vac System For Foodservice

DDI System, a technology provider to wholesale distributors for over 20 years, introduces its Inform Version The features include: * User defined screens with updated new looks; *Additional print screen and email notification options provide greater flexibility in providing information to all applicable employees; * Enhanced warranty returns handling allows distributors to define vendor requirements for warranty returns with popup notification; * Improved back-order release handling tools and more. DDI offers this free upgrade for DDI System inform subscribers. Circle No. 91 DDI System's inform distribution management software is an all-inclusive and industry specific for wholesale distributors. DDI representatives said, “DDI’s inform software combines benefits in accounting, inventory, sales, purchasing and pricing with sales tools such as CRM, direct marketing, realtime e-commerce and mobile apps.” Visit www.ddisys.com or call 877-599-4334.

New. All Natural. Select Care . TM

Kaivac now offers its OmniFlex™ Dispense-and-Vac System for Food Service. The company says it is an optimized version of Kai OmniFlex Dispense-and-Vac system. The food service version includes added features such as a crush-proof vacuum hose that’s also grease and transfat resistant, a one-piece vac wand for aggressive brushing, and a smaller footprint for easier maneuverability and transport. Visit www.kaivac.com or call 800-287-1136 for more information. Circle No. 108

Durable cleaning tools since 1885


125 Years of European Engineering and Quality Now in North America

10 ea. - 18” Standard Washing Sleeves with Minimum Order of $350

Value of over $100!

Stainless Steel Squeegee

Our first industrial hand cleaners using renewable, all-natural ingredients. VOC free. Aloe Vera added for smooth, soft skin. Soy Select – Soy ingredients with walnut shell scrubbers cut through the heaviest soils and grease, yet leave skin soft. Citrus Select – Similar to Soy Select but with added citrus cleaning power and fresh scent. All-new Select Care Dispenser – Extremely durable AND economical. Select CareTM all-natural premium hand cleaners. Only from Warsaw Chemical.

Extension Handle

Standard T-Bar Window Washer

ProClean Window Cleaning Tools Ÿ In Stock - 24 hour shipping Ÿ Low Purchase Minimums and PREPAID Freight Ÿ Quality and Performance at Industry Leading Prices

Warsaw Chemical Company, Inc. P.O. Box 858 • Warsaw, IN 46580 USA Tel: 800-548-3396 or 574-267-3251 • Fax: 574-267-3884 Email:wcc@warsaw-chem.com • http://www.warsaw-chem.com

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July/August 2014

By Harrell Kerkhoff Maintenance Sales News Editor

The use of disinfectants and sanitizers remains strong within the janitorial/sanitary industry as people responsible for the care of building occupants understand the need for protection against pathogens. Using these products, however, requires special knowledge, and often training. Maintenance Sales News Magazine recently interviewed company representatives from several well-known disinfectant/sanitizer producers to find out more about how they are helping distributors, and end-users, in this area of need. Epstein said the company’s commitment to green and new, patented product offered by Intercon Chemical Company/Clearly Better Solutions has com- environmentally preferable solutions is at the foundation pany representatives preparing for the future of of its technology efforts. “Officials from the Centers for Disease Control and Prepathogen control. “PURE Hard Surface Disinfectant and Food Contact vention (CDC) say that over 85 percent of infection comes Sanitizer provides a non-hazardous, fast and long-lasting not by being sneezed on by someone who is sick, but rather answer to hard surface sanitation and disinfection issues,” through ‘self-contamination.’ This involves touching a conIntercon Chemical/Clearly Better Solutions President taminated surface, then touching your mouth, nose or Jim Epstein said. “PURE kills germs in as little as 30 sec- eyes,” Epstein said. “Those in charge of facilities need an awareness program in place. This onds and keeps killing germs on surfaces involves posters and employee policies for 24 hours (refer to label). It comes to the that bring attention to the best pracmarketplace just as the public is more tices to reduce the spread of germs. aware of disinfectants, and expects facili“They should also have the means ties to have the necessary programs and available to help visitors and workers products in place.” keep their hands clean, and be around Known as PURE — Silver Dihydrogen clean and sanitized surfaces. This inCitrate (SDC) features the first new disincludes desks, keyboards, chairs, etc.” fectant molecule registered by the U.S. EnThrough additional education, training vironmental Protection Agency (EPA) in and products, officials at Intercon Chemover 38 years, according to Epstein. It’s a ical/Clearly Better Solutions are helping stabilized silver ion molecule that is benign provide the necessary information, proto humans, yet toxic to bacteria, viruses, grams and tools designed to combat illfungus and germs, he added. ness associated with bacteria and viruses, Understanding how germs are spread, Intercon Chemical Company according to Epstein and thus, their prevention from surfaces, President Jim Epstein “We offer a series of training programs is what helps drive research and development decisions at Intercon Chemical Company/Clearly Bet- for distributor sales and tech support teams to inform, edter Solutions. The company manufactures and markets a ucate and support ongoing efforts,” he said. “The centerbroad line of chemical cleaners, disinfectants and mainte- piece of this effort is our PURE 24-hour disinfectant and nance products. These items are designed for jan/san, food- food contact sanitizer — a state-of-the-art product using germ killing technology.” service, health care, school and cleaning professionals.


Epstein added that according to a recent report in Vital Signs, published by the CDC, most norovirus outbreaks from contaminated food occur in foodservice settings. The report concludes that infected food workers are frequently the source of norovirus outbreaks because they frequently touch ready-to-eat foods and food contact surfaces in restaurants with their bare hands. “Due to poor hand sanitization, monitoring and execution, PURE Hard Surface Disinfectant and Food Contact Sanitizer becomes more critical for avoiding the unintentional spread of Norovirus,” Epstein said. “Most food contact surface products require a 10-minute dwell time, where PURE Hard Surface only requires 60 seconds. “A current study in a QSR (Quick Serve Restaurant chain) has determined that PURE Hard Surface provided a 96 percent reduction in germs. People interested in the complete report should contact Intercon Chemical/Clearly Better Solutions.” Epstein added that PURE is “G.R.A.S. — Generally Regarded As Safe,” with none of the hazards and many of the benefits of using bleach. “PURE’s SDC technology is even used to safely treat drinking water in places like Haiti and other areas where poor water quality is a risk to public health,” he said. “Our Food and Drug Administration (FDA)-level quality assurance program — along with market specific/customer focused marketing and educational programs and a national/international distribution network — have all helped Intercon Chemical/Clearly Better Solutions partner with technology leaders in raw material and basic chemical production to bring PURE to market.” Intercon Chemical/Clearly Better Solutions sells to distributors in several markets. The company’s products can be found in restaurants, schools, hospitals, nursing homes, surgery centers, hotels, cruise ships, casinos, office buildings and with building service contractors. Contact: Intercon Chemical Company/ Clearly Better Solutions, 1100 Central Industrial Dr., St. Louis, MO 63110. Customer Service Team: 800-325-9218 or 888-770-3434. Websites: www.interconchemical.com, www.clearlybetter.com.

Maintenance Sales News ffering a full line of cleaning products for the disinfectants and sanitizers, according to The Bullen Comfoodservice, hospitality and janitorial markets, panies President Scott Jarden. “Airx is unique in dealing with odor and pathogen conMidlab, Inc., has also found success with its Hard Surface Sanitizer. It’s designed to keep eating areas clean trol in three dimensions — airborne, surface and sub-surface,” Jarden said. “Airx offers a wide range of disinfectants and germ free. “This product is safe for most hard surfaces and can be to cover the individual needs of the end-user and the environment. Our most unique product is called used around children. NØ ACID and the ‘Pathogen Compliance Center.’ It’s the GSC (Germicidal Spray Cleaner) readyonly self-contained, reusable blood and to-use, quat-based spray and wipe disinbody fluid cleanup kit available on the marfectant products also remain in high ket. demand. This is due to TB and other kill “With RX75 disinfectant, RX00 abclaims,” Midlab President Matt sorbent, personal protection materials, hazSchenk said. ard disposal bag, hand sanitizer, face shield Midlab began in 1981 and remains a and gloves, the Pathogen Compliance Cenfamily-owned company. It has expanded ter has everything needed in a portable into a 100,000-square-foot facility in unit.” Athens, TN, allowing the company to The Bullen Companies and Airx Laboraupgrade its production capabilities and tories sell through distribution to commeropen new possibilities for customers. cial and institutional markets. These “As an organization, we have been very Midlab President distributors then sell Bullen/Airx products successful over the past couple of years, Matthew J. Schenk to such business segments as health care, and continue to grow at a double-digit schools, nursing homes and other accounts that realize the rate,” Schenk said. He added that overall demand for disinfectants and sani- benefits of a clean and safe environment. “Airx’s pathogen control is a core focus for Bullen. We tizers remains strong, as many people realize it’s very imare in the process of a major rebranding effort for a line that portant to disinfect and sanitize human contact areas. “We particularly see this within the green movement,” he will be rolled out over the coming months. These changes added. “Many people have good green cleaning programs can be viewed by visiting www.airxlabs.com,” Jarden said. When it comes to disinfectant and sanitizers, he added in place, and they want to also have a strong sanitation that the best thing a distributor can do is provide proper program for restrooms, foodservice areas, etc.” Helping distributors, and their end-user customers, better products and training for each situation. “We maintain a toll-free hot line for distributors to ask understand the differences and application of disinfectants and sanitizers is a key objective at Midlab. Schenk feels the us questions they might not be able to handle, or are not comfortable answering, themselves. The www.airxlabs.com company’s main strength centers around education. “We help educate distributors and their end-use customers, website also features downloadable content on every one allowing them to develop confidence in their brands and pro- of our products. We have over 75 online videos specific to grams. We also offer value-added services in the form of Airx products and their uses,” Jarden said. “End-user train‘feet-on-the-street’ sales support, marketing pieces, catalogs, ing is key. A good example was a few years ago with the literature sheets and training tools. This is all done to help swine flu outbreak. Administrators were closing schools and distributors train and motivate their own sales people,” literally wiping down rooms from floor to ceiling. Proper Schenk said. “Midlab representatives provide training on the training would have told them what they needed to do, and what not to do. proper use of disinfectants and sanitizers themselves, and can “One of the simplest help distributors offer this training on the end-user level.” things is knowing the He added that training on cross-contamination and proper proper dwell time for a cleaning procedures is a must. disinfectant. Most end“For example, you don’t want to use the same mop to users don’t allow for clean the kitchen that was used to clean the restroom,” the proper dwell time Schenk said. “Providing certain training techniques, that to take place.” many people don’t consider, is important when putting Jarden sees a bright together a maintenance routine for a building. future for pathogen “While Midlab’s flexibility with its product offering and control-related products, service remains a stronghold for the company, our focus also which he said is excenters on building brand equity at the distributor level. We pected to hit $130 bilwant to grow our distributors’ brands, and have our distribulion in sales industrytors control their own destiny.” The Bullen Companies President wide, by 2017. Midlab focuses on select distribution, which allows those Scott Jarden “We see movement in distributors selling Midlab products not to worry about a diproducts from our own sales to indicate industry sales will rect competitor down the street selling the same items. “We want our distributors to have the ability to build rela- reach that level, if not more,” he said. Distributors and end-users, however, should be aware of tionships, and sell on value rather than price,” Schenk said. false or limited kill claims made by some disinfectants. Contact: Midlab, Inc., “For example, products that claim to be ‘green’ may have 140 Private Brand Way, Athens, TN 37303. very limited kill claims as compared to quat or other more Phone: 800-467-6294. conventional disinfectants,” Jarden said. “It’s important for Website: www.midlab.com. end-users to know what they need and what they are getting. Also, it’s important to be careful about what a sales person or piece of literature states versus what the EPAapproved label shows. “If it’s not on the label, it’s not a valid claim.” he Bullen Companies, and its division Airx LabBullen/Airx has specialized in odor and pathogen conoratories, have specialized in odor and pathogen control since the early 1980s. The Airx line has over trol for over 30 years. In this time, Jarden has seen regula45 products formulated just for odor and pathogen control, tory issues involving EPA-registered products continue to from simple space sprays and absorbents to state-of-the-art grow.



49 “We comply with all of the rules and regulations in order to remain an EPA-approved manufacturer. This involves updating labels and their claims, formulating and manufacturing products properly, and confirming this with QC tests for each and every batch,” Jarden said. “All of these steps require a good staff, quality control and commitment. “The barrier to entry into this market is high as well as staying in the category.” Contact: The Bullen Companies, 1640 Delmar Drive, Folcroft, PA 19032. Phone: 610-534-8900. Websites: www.bullenonline.com, www.airxlabs.com.


ith each epidemic, such as the H1N1 pandemic in 2009, the awareness and use of disinfectants and sanitizers increase dramatically. Unfortunately, once the epidemic is over, some users relax their cleaning standards. Helping distributors and end-users remain vigilant is a key objective for officials at Chase Products Co. “At the moment, we are not seeing extraordinary demand for disinfectant products like we did in 2009. However, sales are still very strong in this category,” Chase Products Co. Regional Sales Manager Anthony J. Albazi said. Chase Products Co., an 87-year-old family-owned business, manufactures aero sol products for wholesalers, distributors and retailers located across the country. It provides a wide variety of cleaning and household sprays, insecticides, paints, craft and holiday sprays, and bench and maintenance products. The company’s manufacturing lines are augmented by Chase’s own laboratory, legal and regulatory affairs department, in-house Chase Products Co. President art department, full & CEO Judith A. Albazi sales and marketing support, and a company-wide quality process. “We manufacture three EPA-registered disinfectants. The most popular are our two quaternary disinfectants that kill a wide variety of bacteria, viruses and fungi,” Chase Products Co. President & CEO Judith A. Albazi, said. The company’s Champion Sprayon® Spray Disinfectant (EPA Reg. No. 498-179) can sanitize in 20 seconds and disinfect in 10 minutes. Meanwhile, Champion Sprayon® Instant Action Foaming Cleaner (EPA Reg. No. 498-62) cleans and disinfects when used as directed. “We also offer Champion Sprayon® Phenol Disinfectant (EPA Reg. No. 498-134), for those who need a phenolic spray,” Judith Albazi said. “All of our products are aerosols. I believe Chase Products Co. Regional using cleaning products Sales Manager Anthony J. Albazi — especially disinfectants — in aerosol spray form is ideal, since they are readyto-use, pre-mixed and convenient. There is no risk of improper dilution and no waste or spillage.”


July/August 2014

She added it’s extremely important that end-users are that quality is defined as ‘conformance to requirements,’ sufficiently trained in proper cleaning and disinfecting not whether something is good or bad,” Judith Albazi said. “Our system for Quality Improvement is prevention, not appractices. “For instance, the 10-minute dwell time required for praisal, audit or inspection. Our performance standard is many disinfectants is vital. Every person using disinfec- zero defects, not ‘that’s close enough.’ We measure quality tant needs to participate in an appropriate cleaning rou- by calculating our price of non-conformance…what it costs tine in order to get work done in a reasonable amount of us to do things wrong. Every employee is formally trained time, and still disinfect properly,” Judith Albazi said. “If about these absolutes of quality management. That educathe right product is used in an incorrect manner, then peo- tion is taught by the CEO and COO of Chase, who are cerple can still be at risk for infection. Distributors need to ed- tified instructors of the Philip Crosby Associates Quality ucate their customers on cleaning procedures as well as Education System — The Individual’s Role in Defect Prevention. recommend products.” “As a result, our products and services Chase Products Co. Regional Sales meet, or exceed, the expectations of cusManager Kevin J. Brandush added that tomers every day.” disinfection remains the best way to comAccording to Brandush, company offibat infectious diseases. cials strive to provide a level of customer “We recommend multiple daily cleanservice that exceeds that of competitors. ings with disinfectant on objects and Timely correspondence, correct informasurfaces in high traffic areas. One of tion and a friendly attitude go a long way these cleanings should take place in the in giving customers the best opportunities morning before the business opens or in to succeed, he added. the evening after it closes,” Brandush “We understand that customers expect said. “Each facility will need a custheir questions and concerns to be antomized cleaning routine based on the swered quickly and correctly, the first traffic at the facility.” time,” Anthony Albazi said. “Our cusAnthony Albazi suggests that end-users tomer service staff receives as much edufrequently clean and disinfect those areas Chase Products Co. Regional that could be exposed to disease-causing Sales Manager Kevin J. Brandush cation regarding our products as our upper sales management team and sales reps. No microorganisms throughout the day. Cleaning and disinfecting these areas just once a day may matter the size of the account, each customer is treated as if he/she is our only customer.” not control the organisms. Chase Products Co. sells commercial brand aerosols to “If surfaces contain a lot of soil, they should definitely be pre-cleaned and then disinfected,” he added. “The Chase industry wholesalers and distributors. End-users of the comProducts Co. sales team and sales representatives, across pany’s products include schools, hospitals, restaurants, the country, understand the key features and claims con- building service contractors, commercial cleaning services, cerning the company’s disinfectant aerosols. Our people fre- manufacturing plants and public facilities. “Business has been good for Chase over the past year,” quently answer questions and hold sales meetings for customers, helping them know which disinfectant is best Judith Albazi said. “We are seeing more requests for new product development, which is one of our strengths. Chase for certain jobs and situations. “Our distributors all understand the importance of edu- has had many ‘firsts’ in its long history. We are proud of that, and hope to continue servicing and supplying cuscating end-users about proper cleaning practices.” When asked to comment on trends associated with tomers with safer chemistry and better products.” She added that keeping buildings clean is the key to today’s use of disinfectants and sanitizers, Brandush said health and safety. there are people asking for fragranced disinfectants. “We, along with our distributors and end-users, are chal“Customers want a more pleasant fragrance instead of a typical ‘hospital disinfectant’ scent. We also get requests for lenged by the fact that aerosols are not considered safe for green disinfectants, but currently there are very few EPA- use in schools by some states. We are trying to change that approved green disinfectants available,” Brandush said. with our line of nitrogen-propelled spray Green World N™ “Taking a product through efficacy studies and getting that products,” Judith Albazi said. “We believe that easy and approval is time-consuming and costly, and it’s been my ex- convenient cleaning methods are used more often. What’s perience that customers do not want to pay more for these easier than continuous spray products?” Chase Products Co., established in 1927 by Carl W. types of green products.” Chase Products Co. does provide a full line of nitrogen- Svendsen and now in its fourth generation as a familypropelled spray cleaners and polishes called Green World owned company, has long been a major manufacturer and N™. They are EPA Design for the Environment certified, leader in the aerosol industry. Today, the company is led by Judith Albazi and Ernesto “Ting” Hidalgo, who is execuand ideal for green cleaning. “Going green, whenever possible, is an important goal,” tive vice president and COO. Contact: Chase Products Co., 2727 Gardner Rd., Anthony Albazi added. Broadview, IL 60155. Phone: 800-CHASEco Chase Products Co. is a full-service formulator and manuand 708-865-1000; Fax: 708-865-7041. facturer of aerosol items. In addition to its institutional/inEmail: sales@chaseproducts.com. dustrial customers, the company services several other market Website: www.chaseproducts.com. segments including mass, drug and hardware retailers. “We develop and produce national brand equivalent products for private label marketing. This includes our spray disinfectant formula, which is Chase’s No. 1 selling formulation sold under numerous store brand labels. As such, we are in step with the needs and wants of today’s ignificant growth in disinfectant and sanitizer demand consumers,” Judith Albazi said. over the past two to three years has been reported by Anthony Albazi added that Chase Products Co. has the officials at ITW Professional Brands. This growth is right disinfecting products to get the job done, and helps largely due to the company’s increased emphasis on related customers determine what type of disinfectant is needed. product lines. Other company strengths include the ability to keep suffi“We’ve been very successful in marketing Spray Nine® cient inventory levels and to provide fast shipping. cleaners and disinfectants into the industrial and institu“Since 1979, Chase has operated with the understanding tional (I & I) market segment,” ITW Professional Brands


Director of Research and Development Dr. Lee Rieth said. “Consumers already associate the Spray Nine brand with effective and versatile performance, and these attributes translate well into the I & I segment. We have increased our new product development investment in disinfectant and sanitizer applications, so I expect to see a continued high rate of growth.” ITW Professional Brands manufactures and markets products for I & I hygiene markets. Primary industries and distribution channels include industrial MRO (maintenance, repair and operations), jan/san and foodservice. The company offers a broad range of sanitizers and disinfectants under the Scrubs®, Spray Nine, and Dymon® brands. Spray Nine Multi-Purpose Cleaner & Disinfectant is a cleaner, degreaser, disinfectant, and deodorizer that has been used by professionals and consumers for over 50 years. In addition to being a powerful cleaner and degreaser, Dr. Rieth said Spray Nine Multi-Purpose Cleaner & Disinfectant is an EPA-registered product that sanitizes in 10 seconds, disinfects against viruses in 30 seconds, and disinfects against bacteria in 45 seconds. “These are claims only Spray Nine can make,” he added. “To complement Spray Nine Multi-Purpose Cleaner & Disinfectant, we recently launched Spray Nine Disinfectant Wipes. They prevent the spread of disease and germs with 44 kill claims. These wipes offer the industry’s highest level of protection against germs and disease. “Another popular product is Scrubs Hand Sanitizer Wipes, which combines a highly effective skin sanitizing formula and an abrasive, nonscratching towel, for a onestep sanitizing system. In addition to killing disease-causing germs, this product removes contaminated biofilm from the skin.” Dr. Rieth added that distributors should remind their enduser customers to follow best practices for infectious disease control. n Create a cleaning plan – A precise cleaning schedule is the foundation of a successful cleaning operation. Develop a detailed regimen that specifically outlines what needs to be cleaned, how often and who will clean it; n Promote healthy hand hygiene – Encouraging frequent hand washing and sanitizers is the single-most effective way to reduce the spread of disease within a facility; n Disinfect surfaces in high-traffic areas frequently — Hightouch surfaces include door handles, desks, keyboards and phones. End-users should use a true disinfectant at the proper dilution and dwell time, and increase the cleaning frequencies on high-touch surfaces during the flu ITW Professional Brands season; Director of Research and Review proper n Development Dr. Lee Rieth dwell times with staff – The solution must be allowed to sit wet on the surface for the allotted time listed on the package to completely kill microorganisms; and, n Pay special attention to restrooms – The buildup of harmful microorganisms in restrooms can easily transfer to a person’s hands and cause illness. It’s critical to clean restrooms frequently. “We provide detailed information with all of our disinfectants and sanitizers regarding bacteria, virus and fungus’ kill claims, along with proper dwell times. Our sales staff provides in-depth training to ensure customers understand how to best use and market our products,” Dr. Rieth said. “Additionally, we promote best practices for disinfecting

Maintenance Sales News and sanitization through regular press releases and articles in industry trade media, authored by experts within ITW Professional Brands.” First and foremost, he added, people are looking for products that allow them to save time and clean more efficiently. Organizations are using multi-purpose products that possess the power to clean, sanitize or disinfect, deodorize, degrease and remove stains on hard surfaces – all in one item. “As a result, customers are trending toward wipes, which provide time-efficient, yet effective and easy-to-use solutions for cleaning, disinfecting and deodorizing,” Dr. Rieth said. “We also see a growing emphasis on cleaning and sanitizing highly-touched objects like door knobs, elevator buttons and cell phones. Sanitizing and disinfectant wipes are particularly convenient for this task as they kill germs and remove the accompanying biofilm. They are then discarded, thereby eliminating the possibility of cross-contamination.” He added that more people are also placing greater emphasis on the environmental footprint of products. For the important task of disinfecting and sanitizing, the preference for ‘green’ is often translated as a desire for safe products that use a minimal amount of chemicals, according to Dr. Rieth. “Wipes deliver a precise dose every time, ensuring they effectively kill disease-causing germs without using an excessive amount of chemicals. They provide the added benefit of removing germs from wiped surfaces,” he said. According to Dr. Rieth, ITW Professional Brands has nearly 60 years of experience developing and marketing ready-to-use cleaners and disinfectants through its Spray Nine, Scrubs and Dymon brands. Company officials have made a commitment to continue investing in cutting-edge technologies when developing disinfectant and sanitizer products. “For example, in the foodservice segment, we recently launched Sertun™ Rechargeable Sanitizer Indicator Towels. This product uses patent-pending Color Check Technology™ to indicate whether proper quat levels are present in the sanitizing bucket and in the towel,” he said. “This product solves a large and pressing problem in the foodservice industry, thereby delivering significant value for customers. We are similarly focused on solving pressing problems in the jan/san and industrial MRO segments. “In addition, we have invested heavily in extending our leadership position pertaining to customer support. We have greatly upgraded our ability to provide electronic marketing materials and other support for customers, and have expanded our sales organization to better serve customers and end-users.” Providing outstanding customer service is the top priority of ITW Professional Brands, Dr. Rieth added. “From research and development to marketing and sales, our customers come first in everything we do. We are dedicated to developing innovative products that are focused on the needs of customers, and providing outstanding customer support,” he said. “ITW Professional Brands has experienced solid growth over the past year, and we are bullish about the future. Our brands are well-recognized in our core markets, and we have top-notch people and resources focused on bringing value to customers at every point of contact.” The increased awareness of sanitation and disinfection, particularly with the emergence of drug-resistant organisms, provides an opportunity for forward-thinking companies, according to Dr. Rieth. “At ITW Professional Brands, we will continue to provide the market with innovative, high performance sanitation and disinfection products that make workplaces safer and more convenient,” he said. Contact: ITW Professional Brands, Marketing Communications Manager Kristen Foth, 805 East Old 56 Highway, Olathe, KS 66061. Phone: 1-800-224-4860, ext 264. Email: kfoth@itwprobrands.com. Website: www.itwprofessionalbrands.com.

51 factants, no harsh fumes, no volatile organic compounds, no added fragrances or dyes, and harness the power of hydrogen peroxide to kill problematic germs like norovirus; elping people with their increased interest in prod- and, n Clorox Commercial Solutions® Clorox® 4 in One Disuct solutions that serve multiple purposes is an iminfectant & Sanitizer, which delivers four uses in one prodportant objective at Clorox Professional Products Company. On top of this list for many cleaning profes- uct. This makes it easier to address all areas for a holistic clean. It is EPA-registered to kill illness-causing bacteria on sionals is solving soft surface sanitization issues. “Soft surfaces are often overlooked because they are soft surfaces (Enterobacter aerogenes and Staphylococcus difficult to sanitize, and there are few product solutions aureus on 100 percent cotton or 100 percent polyester) in as available,” Clorox Professional Products Company R&D little as 30 seconds. It’s also a hard surface disinfectant, air Director Dane Dickson said. “However, soft surfaces can sanitizer, allergen (dust mite matter, cockroach matter, pet harbor and transmit bacteria that make people ill. In fact, dander) reducer, deodorizer and prevents the growth of illness-causing bacteria can survive on soft surfaces from mold and mildew on soft surfaces, according to Dickson. He added that most end-users in the commercial cleaning 20 to 80 days or more. “Choosing the right multiuse product, such as Clorox® 4 industry understand how important it is to clean for apin One Disinfectant & Sanitizer, helps cleaning profession- pearances, but cleaning to stop the spread of infection-causals effectively disinfect and sanitize for a healthy environ- ing pathogens is something that is less widely understood. The flu virus and other illness-causing ment.” germs can survive on surfaces for exClorox Professional Products Company tended periods of time, and can spread provides a comprehensive lineup of cleanwhen people touch contaminated surfaces ing and disinfecting products to tackle the and then touch their eyes, mouth or nose. diverse needs of end-users and the tough“Distributors need to help end-users est commercial cleaning jobs, Dickson see the return on investment (ROI) for added. Its products can be found in a varia clean facility and healthy environety of commercial cleaning verticals. This ment, as illness-causing germs can includes K-12 schools, colleges and unicontribute to both absenteeism and versities; commercial office buildings; hopresenteeism,” Dickson said. “For extels; and athletic, long-term care and ample, nearly 111 million workdays are foodservice facilities. The types of endlost each year due to the flu, which adds users can vary by industry and include up to approximately $7 billion per year in building service contractors, facility manClorox Professional Products sick days and lost productivity.” agers, custodians and environmental servCompany R&D Director Jan/san distributors should be able to ices professionals. Dane Dickson have open conversations with customers “Our professional product line includes recognized brand names packaged together in our Complete to discuss what germs are their biggest concerns, Dickson Clean portfolio. This matches our products to the right added, and to effectively identify solutions. This includes cleaning jobs,” Dickson said. “Whether it’s disinfecting products that are EPA-registered to kill those germs and high-touch surfaces, cleaning naturally without harsh chem- help prevent their spread. “For example, norovirus, a contagious virus that infects ical fumes, or tackling tough grease and grime, the Clorox Professional product portfolio helps commercial cleaning about 20 million people each year, can survive on surfaces professionals, and the distributors that serve them, tackle for up to two weeks, and many common disinfectants and hand sanitizers are not effective against it,” Dickson said. tough jobs and achieve high standards.” The Complete Clean portfolio includes Clorox® Hydro- “Several Clorox Professional products, including Clorox® gen Peroxide Disinfecting Cleaners, Clorox® Urine Re- Germicidal Bleach and Clorox® Hydrogen Peroxide Dismover, Clorox® 4 in One Disinfectant & Sanitizer, Green infecting Cleaners, are EPA-registered to kill norovirus. “Distributors should also help end-users learn to use disWorks® Cleaners, Clorox® Disinfecting Wipes, Clorox® infectants correctly. That means reading product labels to Germicidal Bleach and Pine-Sol® Cleaners. “We are committed to understanding the ever-changing make sure the disinfectant remains wet on the surface for demands of the professional cleaning environment, whether the recommended time in order to kill bacteria and viruses. in offices, schools, hotels or any other commercial setting. It may also be necessary to pre-clean surfaces prior to disTo that end, we provide various educational materials for infection.” Distributors should also ensure that end-users know how both end-users and distributors at www.CloroxProfesto properly dilute concentrated disinfectants before use, as sional.com,” Dickson said. “Our website hosts a variety of resources for cleaning professional end-users, including this is a common error, Dickson added. Incorrect dilution pathogen education fact sheets, cleaning protocol posters, ratios can result is less effective product solutions. “These types of human errors can also be minimized by and flu and illness prevention tips. “We also have a strong network of distributors and using ready-to-use disinfectant products, like those in brokers who can provide education and training when Clorox Professional’s portfolio, which are premixed to deliver the correct amount of active ingredient each time they necessary.” Clorox Professional Products Company offers a range of are used,” he said. In recent years, Dickson has noticed an increased interprofessional-use, EPA-registered, ready-to-use disinfecting products. They are designed to serve infection prevention est in disinfectants that are easy-to-use, fast-acting and efneeds across a range of settings – from hard to soft surfaces. fective at killing a variety of illness-causing germs. “And while the interest in greener products is also on the Two of the company’s newest disinfecting products rise, as effective as many green cleaners are on dirt and include: soils, they are not designed to disinfect surfaces against n Clorox Commercial Solutions® Clorox® Hydrogen Peroxide Disinfecting Cleaners, which are ready-to-use, harmful bacteria and viruses. That is why a balanced cleanone-step disinfectants that can be used facility-wide on a ing approach – one that incorporates both green cleaners variety of high-touch surfaces. This includes handles, desk- and disinfectants – is critical,” Dickson said. “Consider the tops and faucets when used as directed. Clorox® Hydrogen Clorox® two-step process: Green clean when you can and Peroxide Disinfecting Wipes and Spray kill some of the disinfect when you must. Use EPA-registered disinfecting most common and high-risk germs in as fast as 30 seconds, cleaners where killing germs is important, such as Clorox according to Dickson. The products contain plant-based sur- Commercial Solutions® Clorox® Hydrogen Peroxide Dis-



July/August 2014

with all disinfectants, it is important to use as directed ac- QuestVapco Corporation’s core capabilities. cording to label instructions.” “Our corporate structure helps us facilitate these changes When it comes to infectious disease control, Pratt added in a very fluid and advantageous manner,” he said. Contact: QuestVapco Corporation, Mailing that The Centers for Disease Control and Prevention (CDC) Address: P.O. Box 624, Brenham, TX 77834. and the Healthcare Infection Control Practices Advisory Physical Address: 2001 E. Tom Green St., Committee (HICPAC) provide sound advice regarding Brenham, TX 77833. cleaning and disinfecting methods applicable to venues other Phone: 800-231-0454 and 713-896-8188. than hospital environments. Fax: 979-421-9373. “They recommend surfaces not touched frequently with Email: info@questvapco.com. hands, such as floors, walls, etc., to be ‘kept visibly clean on Website: www.QuestVapco.com. a regular basis.’ The use of detergent and water is adequate,” Pratt said. “Furthermore, it’s recommended that high-touch surfaces — such as doorknobs, light switches, restroom surfaces — be regularly cleaned and disinfected. According to the Mayo Clinic, some viruses can survive on hard surfaces nderstanding that infection control is much more from a few minutes to 48 hours or more. than just spraying and wiping on products is es“One study noted by the National Institutes of Health sential when combating various types of pathogens. showed MRSA and VRE bacteria surviving at least 24 There are many other factors that have to come first, before hours on fabrics and plastic surfaces. Some studies show an environmental hygiene program can be successful, acMRSA surviving up to 56 days on polyester fabric.” cording to Spartan Chemical Company Microbiologist Pratt added that it’s important end-users use the right type Jason Welch. of disinfectant, while reading all labels carefully as the EPA “Things like hand washing compliance, patient isolation requires registered products to list the bacsteps and universal precautions are all imteria, viruses and fungi that they kill. portant,” he said. “It’s essential to then “As an example, if you are cleaning a focus on properly cleaning things. Work on school or nursing home and are concerned verifying that surfaces are really clean, and about the influenza virus, make sure the evaluate the procedures that are currently product you are using is registered to kill being used. that specific virus. It will say so on the “Cleaning is a very physical job. You label,” he said. “Also, the most common can talk about how a disinfectant kills ormistake made with either a sanitizer or ganism X, but if the product is not used disinfectant is not allowing enough properly it’s not going to matter. Somedwell time once it’s applied. times the way something is cleaned is “Anti-microbial products need time to more important than the actual product.” eporting on a gradual increase in the use of saniWelch compared the act of proper cleantizers among end-users, along with a greater em- achieve their maximum kill effectiveness. ing to that of picking up a deck of cards phasis of disinfectants being primarily used on Just spraying and wiping will not accomthat has been spread across a floor. high-touch areas, is QuestVapco Corporation Lead plish much more than cleaning with soapy Spartan Chemical Company water, in regards to killing microorgan“You wouldn’t want to just haphazardly Chemist Alex Pratt. Microbiologist Jason Welch start swirling your hands around in every “There is some concern regarding the overuse of disin- isms.” Distributors who use QuestVapco products often sell into direction on the floor when picking up those cards,” he said. fectants, so customers are looking for alternatives when it comes to cleaning low-touch surfaces, such as floors and multiple vertical channels — from foodservice to jan/san, “It’s easier to swipe the cards in one direction, and then walls,” Pratt said. “Additionally, we see the sales of disin- from HVAC to industrial specialties, and from retail spe- back the opposite direction to form a neat pile. The same concept should be in place when cleaning a hard surface fectants ebb and flow in response to outbreaks of various cialty to grocery. QuestVapco does not sell to end-users. “Our company takes customer service very seriously. We for infection control. You will do a much better job by contagions.” have regular performance reviews, along wiping in one direction, then going back the other way.” QuestVapco Corporation is a manufacwith product training. QuestVapco has Spartan Chemical has been a formulator and manufacturer and marketer of over 400 specialty also created a position called ‘business turer of sustainable cleaning and sanitation solutions for the chemical formulations for institutional and development manager.’ That person takes industrial and institutional market since 1956. The company industrial use. This includes aerosols, liquid customer service to the next step, with manufactures its products from a state-of-the-art facility in concentrates, RTU, wipes and powders. more knowledge and empowerment,” Maumee, OH, and sells both domestically and internationThe company specializes in private label Pratt said. ally through a selective network of distribution. production, offering high performance prodHe added that QuestVapco CorporaThe company’s chemical products and services are used ucts at competitive pricing, with the ability tion is a specialty chemical company. It in building service contracting, education, health care, foodto meet short run needs, custom formulacreates and delivers unique formulations service and food processing, lodging and hospitality, and tions and low minimums, Pratt said. Questwithin a shorter time span than many of within industrial markets. Vapco Corporation is headquartered in its competitors. Spartan Chemical’s line of disinfectants and sanitizers inBrenham, TX, with an additional production “We are a leader in private labeling, cludes: facility in Valley Park, MO. and find our distributors realize competThe company’s products include PHEn Peroxy 4D™, a hospital-grade disinfectant and deitive advantages and high profit margins odorizer that delivers cleaning performance with the power NOMENAL Citrus Hospital Disinfectant & QuestVapco Corporation Lead Chemist Alex Pratt by offering quality disinfectants and san- of peroxide, and is effective against a broad range of bacteDeodorizer, which is a full spectrum hospiitizers with their own brand name,” Pratt ria and viruses; tal hard surface disinfectant, tuberculocidal, sanitizer and deodorant. The product’s surface application is said. “QuestVapco enjoyed a very good year in 2013, and n NABC®, a mild, non-acid bathroom disinfectant for conducted by direct spray, with fogging as a follow-up ap- 2014 is shaping to be even better. We are positioned to con- everyday use. The product cleans, disinfects, and deodortinue our growth into the near future. plication. izes toilet bowels, urinals and other restroom surfaces. It’s “Basically, we see people wanting dependable products effective against AIDS, Hepatitis B and Hepatitis C viruses “It provides disinfection on many hard surfaces against a wide range of bacteria and viruses. Also, it offers addi- with a successful performance track record. Additionally, as well as such antibiotic resistant bacteria as MRSA; and, tional treatment when used as a total release fogger, after we are anticipating the conclusion of the EPA’s ‘DfE’s n Sani-T-10, a disinfectant and sanitizer for use in many areas proper disinfection and cleaning of hard surfaces,” Pratt Antimicrobial Pesticide Pilot Project,’ and the project’s including schools, hospitals, food processing plants, restausaid. “Fogging is an adjunct treatment to proper cleaning final recommendations. We are currently working with rants/bars, institutions and swimming pools. It’s designed to and disinfection of hard surfaces, and aids in deodorizing the project’s approved ingredients in several formula- protect against various types of bacteria, fungi and viruses. the treated area. This sanitizes porous surfaces, such as tions, and anticipate taking full advantage of our R & D Contact: Spartan Chemical Company, leather and athletic equipment, and fabric surfaces includ- as we respond to market demands following the EPA’s 1110 Spartan Dr., Maumee, OH 43537. ing athletic shoes, upholstery and exam drapes. It also final published report.” Phone: 800-537-8990. helps to control mold and mildew on porous surfaces. As Website: www.spartanchemical.com. According to Pratt, recent market changes fit well with infecting Wipes and Sprays. They kill most bacteria and viruses in 30 seconds. “Then, use naturally derived products where possible, such as Clorox Commercial Solutions® Green Works® Cleaners, which will perform well on a variety of surfaces. This includes countertops, sinks, bathtubs, basins, toilet bowls and shower room walls.” Clorox Professional Products Company remains committed to providing science-based, innovative solutions to help meet the challenging and diverse needs of the professional cleaning industry, Dickson said. “Our products harness the science behind clean to help effectively tackle the cleaning industry’s tough jobs, while helping manage the bottom lines of businesses. Whether it’s removing urine stains and odor, disinfecting high-touch surfaces, sanitizing soft surfaces or eliminating soap scum and mold, Clorox offers a comprehensive line of ready-to-use products that tackle the toughest cleaning jobs, while providing a high return on investment,” Dickson said. “We also focus on listening carefully to customers and the challenges they face, and we are dedicated to providing product solutions grounded in continuous innovation and a century of knowledge. This helps tackle the most difficult cleaning jobs. “The same is true for our distributors. We listen to their needs, so we can arm them with the right resources, tools and products to best serve the needs of their customers.” Contact: Clorox Professional Products Company. Phone: 1-800-524-5133. Email: cleaning@clorox.com. Website: www.CloroxProfessional.com.



Maintenance Sales News


Norovirus Outbreak Prevention In Food Service Setting By Dane Dickson, R&D Director at Clorox Professional Products Company, where he develops science-based product solutions for the company. He has 27 years of experience in product development. Visit www.CloroxProfessional.com/Cleaning.


ost professionals in the food service industry know that keeping facilities clean and preventing the spread of foodborne illness is critical. The last thing restaurant owners or managers want is for people to get sick from their food, potentially hurting the business and damaging its reputation. Unfortunately, situations like this are all too common, especially when it comes to norovirus outbreaks. Norovirus is a highly contagious virus that causes vomiting and diarrhea, and it is the No. 1 cause of disease outbreaks from contaminated food in the United States. According to a recent Centers for Disease Control and Prevention Vital Signs report, 64 percent of norovirus outbreaks from food contamination occur in restaurants and 17 percent occur in catering or banquet facilities. (1)


For commercial cleaning product distributors selling to the food service industry, it is extremely important to communicate the business value of norovirus prevention. Here are some key tips for distributors to keep in mind when it comes to discussing surface disinfection with food service customers.

Norovirus In The Food Service Industry


Norovirus spreads when infected people with virus particles on their hands touch food or other surfaces, thereby contaminating them, or when vomit particles travel through the air and land on surfaces. Norovirus is highly contagious, and once infected, a person is capable of infecting many others (2). New evidence suggests this is especially problematic in the food industry as the CDC reports that infected food workers cause about 70 percent of reported norovirus outbreaks from contaminated food. (1) Cross contamination – when bacteria and viruses are transferred from one surface to another – also contributes to the spread of norovirus. For example, this can happen when an infected food service worker touches a countertop and contaminates it and then another worker touches the contaminated surface and the virus transfers to his or her hands. If that worker then directly handles food, the virus can be passed on to patrons. Encouraging workers to stay home when sick and practicing good hand hygiene in conjunction with efficient cleaning and disinfecting are crucial to preventing the spread of norovirus and reducing cross-contamination in restaurants.

Choosing The Right Product In the food service industry, properly disinfecting kitchen, dining and even restroom surfaces to kill germs that cause foodborne illnesses is critical. This makes choosing the right products, especially ready-to-use products that minimize the risk of human error that can occur when using dilution systems, very important. The CDC recommends using chlorine-based products or disinfectants that are U.S. Environmental Protection Agency-registered to kill norovirus. When in doubt as to which products kill norovirus, always refer to the product label and follow the manufacturer’s instructions for use, including the contact time, or the length of time the disinfectant needs to remain wet on the surface to properly kill germs. A restaurant is a smorgasbord of surfaces, each with its own cleaning and disinfecting needs from the kitchen to the dining room, and distributors need to help customers address each surface with the right product. For example, Clorox Professional Products Company offers the following ready-to-use product options that are EPA-registered to kill norovirus: • Clorox® Clean-Up® Disinfectant Cleaner with Bleach, which removes grease, soap scum, odors and grime and can be used on multiple restaurant surfaces such as stainless steel and reinforced fiberglass plastic found in many quick-service kitchen areas;


• Clorox® Hydrogen Peroxide Disinfecting Cleaner and Wipes, which are EPAregistered to kill most bacteria and viruses in as fast as 30 seconds, also kill norovirus in one minute for the wipes and three minutes for the spray. The products quickly remove soap scum, grease and grime on common surfaces such as washable kitchen surfaces, range hoods, tables, bathroom fixtures, garbage cans, faucets and sinks; and,

Throughout your facility, germs can transmit illness on almost every surface. Fortunately, Clorox® Hydrogen Peroxide Disinfecting Cleaner spray kills harmful pathogens — on hard and soft surfaces* — without harsh chemical fumes. And it eliminates infection-causing germs in as little as 30 seconds. So they don’t spread.

Find more germ-killing solutions at cloroxprofessional.com

• Clorox® Broad Spectrum Quaternary Disinfectant Cleaner, which has a norovirus kill time of just 30 seconds. While not a ready-to-use product, Clorox® Germicidal Bleach is also suitable for food contact surfaces, with kill claims for E. coli, listeria and salmonella. Another option wellsuited to customers in the food service sector is Clorox® Hand Sanitizer, which kills 99.999 percent of germs on hands in 15 seconds and is a great adjunct to existing hand hygiene procedures. After choosing the right products, food service professionals should concentrate on cleaning and disinfecting frequently touched surfaces (1) such as tables, counters, sinks, food-prep surfaces, plating stations and stove tops. County health departments regulate food service businesses, so it’s important for owners and their distributors to be aware of specific regulations and standards in place locally to ensure they keep their restaurants looking and smelling clean for patrons and also keep up to code.


Circle No. 10

Footnotes: (1) Centers for Disease Control and Prevention. “CDC Vital Signs: Preventing Norovirus Outbreaks.” June 2014. Web. Retrieved from: http://www.cdc.gov/vitalsigns/norovirus/index.html. (2) CDC. Norovirus - Clinical Overview, 21 Feb. 2013. Web. Date accessed: 3 Feb. 2014. Retrieved from: http://www.cdc.gov/norovirus/hcp/clinical-overview.html.

SMART and TOUGH © 2014 Clorox Professional Products Company. *100% polyester and 100% cotton. NI-25915

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July/August 2014

Chase Products Names TNT Unlimited Manufacturers Rep

The Bullen Companies/Airx Laboratories Specializing In Odor And Pathogen Control RX75 disinfectant, RX00 The Bullen Companies, absorbent, personal protecand its division Airx Labotion materials, hazard disratories, has specialized in posal bag, hand sanitizer, odor and pathogen control face shield and gloves, the since the early 1980s. The Pathogen Compliance CenAirx line has over 45 prodter has everything needed in ucts formulated just for a portable unit.� odor and pathogen control “Airx offers a wide range The Bullen Companies of disinfectants to cover the and Airx Laboratories sell individual needs of the endthrough distribution to comuser and the environment. mercial and institutional marOur most unique product is kets. These distributors then called the Pathogen Comsell Bullen/Airx products to pliance Center. such business segments as Circle No. 110 “It’s the only self-conhealth care, schools, nursing tained, reusable blood and homes and other accounts body fluid cleanup kit available on the market,� The that realize the benefits of a clean and safe environment. Bullen Companies President Scott Jarden said. “With Visit www.airxlabs.com for more information.

TNT Unlimited (www.tntreps.com), an independent manufacturing representative sales agency in the Midwest, that represents manufacturers in the janitorial, maintenance, foodservice and safety industries, has announced that it has been appointed by Chase Products Co., to service these industries in Illinois and Wisconsin.

Chase Products Co. is a full-line manufacturer of aerosols that cover cleaning, paint, MRO, insecticides, pesticides and specialty chemicals.

Select Care™ Hand Cleaners From Warsaw Chemical

Whether you’re down the street or across the globe, Zephyr delivers service like we’re right next door. When you need fast answers or a quick turnaround, we respond with service the way you always wanted it to be! Choose Zephyr for quality mops, brooms and cleaning supplies – we’re right next door!


Your One Stop Source for Quality Cleaning

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Warsaw Chemical Co., Inc. offers Select Care™ Hand Cleaners, Warsaw Chemical’s first industrial hand cleaner line created using totally natural, renewable ingredients. This line of hand cleaners is VOC compliant and features concentrated, water activated formulas that were developed with soy, d-Limonene and walnut shell scrubbers for extra deep cleaning. Select Care Hand Cleaners dissolve heavy soils, such as grease, tar, resins, paints, adhesives, carbon and inks. This line includes Citrus Select and Soy Select Premium Industrial Strength Hand Cleaners. These cleaners utilize renewable natural resources, helping to conserve non-renewable resources such as petroleum. Biodegradable soy oils, deterCircle No. 115 gents and walnut scrubbers are also used. The Select Care line is enriched with skin softening ingredients and aloe to prevent hands from drying out. For more information contact Warsaw Chemical Co., Inc. Phone: 800-548-3396. Website: www.warsaw-chem.com.

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Personnel Announcements From Waxie Goldie Council has been named sales manager for Waxie in its Las Vegas Division.

Goldie Council

Council has been in Las Vegas since 2011. She managed a sales team with a portfolio of more than 100 new accounts for HD Supply, and was able to achieve record breaking growth in the Las Vegas market.

Pictured, left to right, are Charles Wax, chairman & CEO; David Wax, executive vice president; Lee Jackson, WAXIE San Diego general manager; and Jeff Roberts, president & COO.

The company also promoted Lee Jackson to the position of general manager for WAXIE’s San Diego Division. Jackson began his career with WAXIE as a sanitary maintenance consultant at the Portland location. He worked there for three years before moving to San Diego to become a sales manager in 2009. Visit www.waxie.com for more information.

Maintenance Sales News


New Spray Nine® Multi-Purpose Cleaner & Disinfectant Wipes

The von Drehle Corporation Adds New Board Members

ITW Professional Brands’ Spray Nine® Multi-Purpose Cleaner & Disinfectant Wipes are now available. According to the company, “They provide the industry’s highest level of protection against germs and disease. The wipes prevent the spread of disease and germs with 44 kill claims.” “Spray Nine kills more bacteria, viruses and fungi than any other cleaner and disinfectant available,” ITW Professional Brands Product Manager Cesar Vargas said. “Customers can now access the power of Spray Nine in a convenient and efficient wipe, making it easier for organizations to provide the highest level of protection against germs and disease.” Spray Nine multi-purpose wipes kill 99.9 percent of bacteria in 15 seconds. The strong, thick wipes are bleach free and leave no streaks behind. Providing a fresh lemon scent, the Spray Nine wipes feature the correct chemical dilution within each wipe, making cleaning, deodorizing and sanitizing one easy step. Spray Nine is a 50-year-old brand with well recognized cleaners, degreasers, disinfectants and deodorizers used in factories, offices and government settings. The new wipe brings a fresh offering to the line for industrial and institutional faciliCircle No. 111 ties. In addition to Spray Nine, ITW Professional Brands manufactures SCRUBS® pre-moistened wipes and Atlantic Mills® disposable food service wipers, along with other products focused on industrial and institutional hygiene markets for the industrial MRO (maintenance, repair and operations), jan/san (janitorial and sanitation) and food service industries. Visit www.itwprofessionalbrands.com or call 1-800-443-9536 for more information.

The von Drehle Corporation, a manufacturer of sumer markets. Johnny Davidson is the chief financial officer at towel, tissue, and dispensing products in Hickory, NC, has announced the addition of three local Choice Health Management, an operator of indebusiness leaders to its board of directors. They are David Underdown, CEO of Hickory Springs Mfg., Johnny Davidson, CFO for Choice Health Management Services and Jeff Pierce, vice president of marketing for Shurtape. The von Drehle Corporation operates six production facilities throughout the United States including three towel and tissue converting locations, two paper mills, and one plastic injection molding facility. von Drehle’s products are sold throughout North America to independent jan/san and industrial Pictured, left to right, are Craig Keenan, Raymond von Drehle, Jeff Pierce, packaging distributors as well as Johnny Davidson, David Underdown, Steve von Drehle and Randy Bergman. Fortune 500 companies. New von Drehle board member David Underdown joined Hickory Springs in 1983 pendent living, assisted living, and skilled nursing where he is chairman of the board. Hickory Springs communities throughout the Carolinas. Davidson has more than 35 years of public acManufacturing, now named HSM Solutions, is a privately-owned, global manufacturer servicing the fur- counting service with emphasis in tax compliance and niture, bedding, transportation, health care, packaging planning for non-profits, as well as tax planning, and government markets. Underdown graduated from mergers and acquisitions, and debt restructuring. the University of South Carolina with a B.S. degree von Drehle has purchased a new Metso paper in geology. machine with NTT technology for its Natchez, MS, Jeff Pierce is the vice president of marketing for facility. The company has also purchased upgrades to Shurtape Technologies and started working for Shu- its existing paper machines in Cordova, NC. ford Mills in 1989. Shurtape Technologies is a worldFor questions or information, contact wide manufacturer, marketer and distributor of Jason Gscheidmeier at 828-855-6410 or at pressure-sensitive tape for the commercial and conjason.gscheidmeier@vondrehle.com.

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Circle 7

D Le on ft ʼt B O e ut !

Maintenance Sales News 2015 BUYERS’ GUIDE

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Maintenance Sales News


Nexstep Commercial Products Now Offers Food Service Cart Nexstep Commercial Products (exclusive licensee of O-Cedar) is offering a new food service cart. The features include: Polypropylene molded shelves and metal uprights for strength and durability; Non-marking, 4-inch swivel casters with easy maneuverability; 12-inch distance between shelves for extended stacking and; Load capacity of 300 pounds. Nexstep says the cart easily transports a variety of equipment and supplies. Visit www.ocedarcommercial.com for more information. Circle No. 112


From QuestVapco

LIQUEFIRE Anti-Icing Agent Does the concept of applying a preventative product before a winter storm seem interesting to you? It did for a contractor in the Midwest who was engaged in a significant snow removal program with an oil field customer. The job was proving to be quite labor intensive, so the concept of applying a product before a winter storm and benefitting from a residual effect was intriguing. LIQUEFIRE Anti-Icing Agent by QuestVapco was tested on different surfaces to ensure it would not stain or leave surfaces slick. The product performed flawlessly from metal ramps to decorative concrete walkways. When last winter’s record snow and temperatures started early, there was an imme-

Spartan Chemical Adds Anti-Bacterial Soap And Sanitizers To The Lite ‘N Foamy® Foaming Hand Care Line Spartan Chemical Company, Inc., has added four new products to its Lite ‘n Foamy® anti-bacterial hand care line. The new products include two foaming, anti-bacterial hand sanitizers, which can be used without water, and are recommended for hallways, classrooms, stairwells and other areas where no sinks are present. Also included are two fragrance-free products – one soap and one sanitizer – which are NSF-certified and Kosher-certified for use in food processing and service areas. “We are especially pleased to manufacture our first foaming hand sanitizers,” said John Swigart, president of Spartan Chemical Company. “Because of the success of the Lite ‘n Foamy® line, we know our customers will appreciate the convenience and economy of being able to use either soap or sanitizer products in the Lite ‘n Foamy® dispensers.” Spartan representatives said that all four of the new products are Triclosan-free and alcohol-free, and that Triclosan is currently being re-evaluated by the FDA as an effective and safe ingredient. The active ingredient in Lite ‘n Foamy® hand care products is safe to use anywhere. Circle No. 113 Products include: • Lite ‘n Foamy® Eucalyptus Mint Sanitizing Hand Wash is a foaming, anti-bacterial handwash with a refreshing herbal fragrance; • Lite ‘n Foamy® E2 Sanitizing Hand Wash is a fragrance-free, foaming, anti-bacterial hand wash for use in food processing and service areas; • Lite ‘n Foamy® Lemon Blossom Hand Sanitizer is a foaming, anti-bacterial hand sanitizer with a light, floral fragrance; and, • Lite ‘n Foamy® E3 Hand Sanitizer is a fragrance-free, foaming, anti-bacterial hand sanitizer for use in food processing and service areas. Visit www.spartanchemical.com for more information.

Circle No. 77 diate order for six drums of LIQUEFIRE. “The customer was so impressed with the product, they found new ways for the contractor to use it on the sprawling oil field campus,” David Muir, vice president of sales for QuestVapco Corporation, said. “As an example, the contractor converted a tractor-pulled herbicide sprayer to apply LIQUEFIRE to the access roads and pedestrian areas on all their campuses.” By the end of winter, a total of 36 drums of LIQUEFIRE had been sold to the contractor, just for the servicing of this single customer. The savings added up during this last severe winter season with a decrease in labor costs from 288 man hours to just 18. In previous seasons, the contractor paid for two to three dozen hourly workers to shovel snow and apply granular ice melt, all paid for an eight-hour day. Last season, using the antiicing agent, the contractor was able to handle the job with just six hourly workers paid for two or three hours for Liquefire application. Visit www.QuestVapco.com for more information.

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Circle 35 SKM Industries, Inc


ABCO Products Corp. 6800 N.W. 36th Avenue Miami, FL 33147 USA Phone: 305-694-2226 Fax: 305-693-4410 Products: A vertically integrated manufacturing company providing quality physical cleaning products to maintenance markets. Full line provider of brooms, mops, dust mops, brushes, squeegees, and handles, including 100 percent corn brooms, and a variety of push brooms. Mops include cotton, rayon, blended and specialty application products. 05 ACS Industries, Inc. Scrubble® Products Division One New England Way Lincoln, RI 02865-4247 USA Phone: 401-769-4700

July/August 2014

Fax: 401-333-6088 E-Mail: rbeaudette@acsind.com Website: www.scrubble.com Products: ACS Industries, Scrubble® Products Division, manufactures a complete line of professional cleaning products including scouring pads, sponges, scrubbers, all types of wet and dry mops, upright corn and synthetic brooms, push brooms, microfiber mops and a full line of hand held brushes for commercial and foodservice use. The ACS Cyclone® Floorcare line includes floor pads, non-woven floor pads, steel wool pads, octagon floor pads, Cyclone-D™ diamond pads, rectangle pads and sand screen disks. 14 Algoma Mop Manufacturers 813 Rabas St., Algoma, WI 54201 USA Toll Free: 800-216-3478 Fax: 920-487-3478

E-Mail: sales@algomamop.com Website: www.algomamop.com Company Officers: Ron Opicka, CEO; Tracy Nelson, Associate Executive Director; Allan R. Wartella, Sales Products: Wet mops, dust mops, microfiber products. Mops manufactured are made by people with disabilities in Algoma, WI. The company offers a full line of mops and microfiber products. Custom manufacturing capabilities are available. Most of the products can be private labeled with company information. Algoma Mop serves wholesalers, distributors, schools, universities, hospitals, laundry and linen services, janitorial contractors, restaurants, correctional and governmental facilities. Purchases help train and employ people in obtaining their personal independence and employment goals. 13

Continuing Innovation Introducing...

Innovations today for a cleaner tomorrow. Introducing our newest product: Nova. Our new blended microfiber mop includes microfiber and traditional yarn for greater longevity and cleanliness.

Golden Star Inc | 6445 Metcalf Ave. | Overland Park, KS 66202 www.goldenstar.com | 816.842.0233 | 800.821.2792

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American Select Tubing, LLC 4005 DeWitt Avenue Mattoon, IL 61938 USA Phone: 217-234-7300 Fax: 217-234-7033 E-Mail: sales@astubing.com Website: www.astubing.com Company Officers: Mark Maninfior, General Manager Products: Metal handles for broom, brush and mop industries. Available in 21mm, 22mm, 15/16”, 1”, and 1-1/8” diameters, and lengths ranging from 24 to 60 inches. Plasic and powder coatings, as well as all fitments, are available. Also a producer of extension handles from 32” to 72”. 14 Briarwood Products Co. 2900 Bradwell Avenue Cleveland, OH 44109 USA Phone: 216-398-1107 Fax: 216-398-1075 Website: www.BriarwoodProducts.com Products: In addition to an existing line of OEM plastic cleaning tools, Briarwood Products offers CamLock™ Threaded Tips, designed to keep brush and broom handles from loosening or coming unscrewed during use. Handles coming loose from the tool to which they are affixed have been a long time industry problem. Patented CamLock™ Threaded Tips actually make it more difficult to unscrew a handle than to screw it on initially. The CamLock™ Tips can be purchased already assembled onto the handle of choice or sold separately. In either case, the “cam locking” mechanism creates a tight union between the handle and brush, broom or other tool that will not unscrew during normal use. 06 Carolina Mop 819 Whitehall Road Anderson, SC 29625 USA Toll-Free: 800-845-9725 Fax: 864-225-1917 E-Mail: info@carolinamop.com Website: www.carolinamop.com

Maintenance Sales News Products: Mop buckets, wet floor signs, squeegees, dust pans, and carpet bonnets. Carolina Mop carries a full line of wet mops, dust mops, brooms, brushes, and handles. 05 Culicover & Shapiro, Inc. 270K Duffy Avenue Hicksville, NY 11801 USA Phone: 516-597-4888 Fax: 516-597-4889 E-Mail: culicoverbrush@aol.com Website: www.culicoverbrushes.com Company Officers: Richard Shapiro, President; David Shapiro, Treasurer Products: Floor brushes, garage brushes, counter dusters, radiator and window brushes, truck brushes, street brooms, corn brooms, baseboard and bi-level brushes, deck scrubs, hand scrubs, masonry brushes, wet and dry mops, broom and mop handles, dustpans, squeegees, hand set boars hair brushes. 14 CWP 3871 West 150th Street Cleveland, OH 44111 USA Phone: 216-252-1190 Fax: 216-252-6205 E-Mail: bgrabowski@cwptechnologies.com Website: www.cwptechnologies.com Company Officers: Chris Martin, Director of Sales; Rick Rottinger, General Manager; Brian Grabowski, Sales Manager Products: All kinds of floor brushes. Primarily vacuum cleaner brushes and attachments, floor machine brushes and janitorial cleaning brushes for tile and grout as well as hard floors and carpet. 14 Delamo Mfg. 7171 Telegraph Rd. Montebello, CA 90640 USA Phone: 888-711-8011 Fax: 323-936-3567 E-Mail: delamo@delamo-mfg.com Website: www.delamo-mfg.com Products: Innovative cleaning tools, including trash/utility cans, pails, wringer buckets, dust pans, mop sticks, and more. 10

59 Fuller Industries One Fuller Way, P.O. Box 729, Great Bend, KS 67530 Phone: (800) 551-3030 Website: www.fullercommercial.com Company Officers: Brady Gros, CEO; Ellen Moran, CFO Products: Brooms, brushes, wet mops, dry mops, hardware, floor care, cleaners, disinfectants, deodorizers, microfiber, dilution control. 13 Gift Sales Co. P.O. Box 17082 Wichita, KS 67217 USA Phone: 316-267-0671 Fax: 316-267-2930 E-Mail: gscjansplymfr@juno.com Website: www.giftsalescompany.net Company Officers: Bill Myers, Owner/ President Products: Dust pans metal and plastic, urinal screens, enzyme blocks, 20 lb. deodorant blocks, fly swatters, wall blocks, urinal blocks, asorbit, bottles, caps. 10

Phone: 323-724-7777 ext. 101 Fax: 323-724-1111 E-Mail: alan@gordonbrush.com Website: www.gordonbrush.com, Company Officers: Kenneth L. Rakusin, President and CEO Products: Gordon Brush Mfg. Co., Inc. is an ISO 9001:2008 certified manufacturer of speciality, custom and standard brushes for industrial and commercial purposes. The company makes the FootMate速 System as well as over 15,000 other medical, industrial, janitorial, and electronic brushes at its 51,000-squarefoot manufacturing facility in Commerce, CA. It stocks over 2,000 different brushes for same day shipment selling to a variety of industries including medical, electronics, manufacturing, military, aero- space, and pharmaceutical. Gordon Brush has been featured on the Ion Network, Discovery Channel, Bloomberg News and in the Los Angeles Times. The company has received Member Resolution No. 1402, sponsored by Senator Ronald S. Calderon, 30th California State Senate District. 14

E. Gornell & Sons, Inc. 2241 N. Knox Avenue Chicago, IL 60639 USA Phone: 773-489-2330 Fax: 773-489-1102 E-Mail: sales@gornellbrush.com Website: www.gornellbrush.com Products: Gornell built its reputation as a custom designer and manufacturer of quality brushes for industry and maintenance. Gornell is a supplier of scratch, platers and welder brushes, staple set on the latest CNC-controlled machinery. It offers cus tom-design and manufactures staple set and wire-drawn brushes for industry, using all types of wire, synthetic and natural fill materials. E. Gornell & Sons, Inc., was founded in 1892 by Edward Gornell. For over a century, Gornell has been supplying quality brushes and excellent service at competitive prices. It continues to grow, producing brushes with the latest state-of-the-art CNC machinery. Gornell will imprint and private label brushes for the brush industry. CAD/CAM

Golden Star Inc. 6445 Metcalf Avenue Overland Park, KS 66202 USA Toll Free: 800-821-2792 Fax: 800-487-4079 Phone: 816-645-9031 Email: goldenstar@goldenstar.com Website: www.goldenstar.com Company Officers: Steven Lewis, Earl Julo Products: Brooms, wet mops, dust mops, hardware, accessories and microfiber. 14 Gordon Brush Mfg. Co., Inc. 6247 Randolph Street Commerce, CA 90040 USA

Circle 56

Filmop USA 13410 Hwy 105 West Conroe, TX 77304 USA Phone: 936-588-8942 Fax: 936-588-8948 E-Mail: info@filmopusa.com Website: www.filmopusa.com Products: Designs, manufactures and distributes: buckets; carts - hospital, janitorial and maid; dusters; dusting cloths; dustpans; floor finish applicators; handles - mop, broom, brush and telescopic; microfiber products; mopping equipment; mops - dust and wet; plastic containers; safety products - equipment and signs; squeegees - floor and window; wall washing equipment; waste receptacles; window cleaning accessories; wringers. 11

Circle 27


July/August 2014

design available. Special packaging is offered to meet specific requirements. 13 GSC Manufacturing, Inc. 510 Merritt Avenue Nashville, TN 37203 USA Phone: 615-248-6556 Fax: 615-248-6558

E-Mail: info@gscmanufacturing.com Website: www.gscmanufacturing.com Company Officers: Gina Lofredo and Scott Atkinson Products: Textiles mops, handles, brooms, brushes, microfiber and other non-chemical cleaning accessories. Private labeling at no additional cost. Wet Mops: cut-end and


Push Brooms

Street Brooms

Concrete Finishing Brushes

Utility Brushes

Bi Level Scrub Brushes

Galvanized Pails

Direct importers/distributors of hot dipped galvanized pails, tubs, chip brushes, corn brooms, handles and other quality products. P.O. Box 932 * 1001 N. Cedar * Clarksville, TX 75426 (903) 427-2261 phone * (903) 427-5230 fax email: sales@magnoliabrush.com http://www.magnoliabrush.com

Circle 38

looped-end in a variety of yarn offerings such as cotton, synthetic and blends; Dust Mops: disposable and launderable. 14

lection of floor squeegees also includes variations in blades such as flat edge, multi edge, double, serrated (notched), and beveled. 12

Ha-Ste Manufacturing, Inc. P.O. Box 168 Union City, IN 47390 USA Toll Free: 800-228-6677 (MOPS) Phone: 937-968-4858 Fax: 937-968-4524 E-Mail: service@hastemops.com Website: www.hastemops.com Company Officers: Robin Stewart Products: Manufacturer of quality (Made in the USA) mopping products. Specializing in janitorial and industrial hard floor care. Quality product line of wet mops, dust mops, microfiber products, hardware and no-lint monofilament finish mops. Includes custom factory and private labeling as well as construction modifications to suit customers’ needs. 14

Hongkong Alljoy Industry Company Limited Taicang Alljoy Industry & Trading Co., Ltd. East Xinyuan Rd., Nanjiao District, Chengxiang Town, Taicang 215400 CHINA Phone: +86-512-82708518 Fax: +86-512-82708585 E-Mail: sales@all-joy.cn Website: www.all-joy.cn Contact Person: Rocky Chang Products: Brush filaments using only virgin resin. This includes PET/PBT filament, PP filament, PA filament (polymaid/nylon), abrasive filament, PE filament (polyethylene), and Chongking boiled bristles. 14

Haviland Corporation 200 S. Hwy. U - P.O. Box 769 Linn, MO 65051 USA Phone: 573-897-3672 Fax: 573-897-4497 E-Mail: squeegees@havilandcorp.com Website: www.havilandcorp.com Company Officers: Jan Haviland, President & CEO; Dale Heidbrink, VP of Operations Products: Haviland manufactures floor and window squeegees; waterbrooms; replacement blades for sweeper scrubbers and paving tools in the United States. Over 90 percent of the raw materials Haviland Corporation uses to manufacture products are derived from the USA. Haviland manufactures the largest selection of floor squeegees in North America including non-marking, neoprene, FDA approved, double foam, antimicrobial and numerous others, according to the company. Haviland Corporation’s se-

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Innovative Cleaning Tools for Controlled Environments since 1924


Lafitte Mop Co., Inc. P.O. Box 577, Villa Rica, GA 30180 USA Phone: 770-459-5966 Fax: 770-459-1116 E-Mail: lmc@lafittemop.com Website: www.lafittemop.com Company Officers: John Lafitte, President; Cathy Lafitte, Secretary Products: Looped-end and cut-end mopheads, dust mops, stick mops - made in USA. Additional products: brooms, brushes, handles and microfiber products. Green environmental dust mops and mopheads also provided. 14 Laitner Brush Company 1561 Laitner Drive Traverse City, MI 49686 USA Phone: 231-929-3300 Fax: 231-929-7219 E-Mail: sales@laitner.com Website: www.laitner.com Products: Brooms, brushes and squeegees. 09 Lambskin Specialties 250 Dufferin Avenue Winnipeg, MB R2W 5J1 CANADA Toll Free: 800-665-0202 Fax: 204-582-5598 Website: www.lambskin.com Products: Leading supplier in the duster category; dust, wand, wool and feather dusters; synthetic and microfiber dusters; high dusting and floor dusting. Also, floor finish applicators, window care accessories, auto motive care accessories. Company can also help design and manufacture exclusive products. 08 Magnolia Brush Manufacturers Ltd. P.O. Box 932, 1001 N. Cedar Street Clarksville, TX 75426 USA Phone: 903-427-2261 Fax: 903-427-5230 E-Mail: sales@magnoliabrush.com Website: www.magnoliabrush.com Company Officers: Ken Backus, President; Scott Adams, Director of Operations; Gary Townes, Director of Purchasing; Jim Jeffer, National Sales Manager Products: Floor brushes, garage brushes, street brooms, scrub brushes, concrete finishing brushes, janitorial items, detail brushes, counter dusters, vehicle wash brushes, masonry brushes, paintbrushes, utility brushes, floor squeegees, wax applicators, window brushes, corn brooms,

Maintenance Sales News hot dipped galvanized pails and tubs, variety of handles and wire scratch brushes. 14 The Malish Corporation 4260 Hamann Parkway Willoughby, OH 44094 USA Phone: 440-951-5356 Fax: 440-951-0293 E-Mail: comments@malish.com Website: www.malish.com Products: Leading manufacturer of commercial and industrial floor machine brushes. With manufacturing facilities in the United States and China, and a sales office and warehouse in Europe, Malish is positioned to handle customer requirements virtually anywhere on the globe. Malish also offers a full line of janitorial and foodservice/color-coded brushes for use in a wide variety of industries. More recently, the Diamabrush™ Floor Preparation System by Malish was introduced, offering a complete line of specialty brushes for prepping concrete and wood as well as mastic removal. Malish Plastics is a division of The Malish Corporation with manufacturing and sales operations at the corporate headquarters in Willoughby, OH. Malish Plastics specializes in custom thermoplastic extrusions to produce a wide range of profiles and tubes. 13 Mill-Rose Company, The 7995 Tyler Blvd. Mentor, OH 44060 USA Phone: 440-255-9171 Fax: 440-255-5039 E-Mail: info@millrose.com Website: www.millrose.com Company Officers: Paul Miller, President Products: Mill-Rose is a U.S. manufacturer of twisted-wire brushes and a market leader for brushes of all uses. The company designs, engineers, manufactures, and delivers brushes in small, as well as large quantities catering to a customer’s specific needs. Mill-Rose brushes are used in virtually every industry around the world, including, but not limited to, aerospace, agriculture, automotive, defense, energy, manufacturing, medical, technology, and telecommunications. Customers can choose from thousands of “standard” and “not-so-standard” sizes and shapes of brushes that deburr, polish, finish, sort, auger, conduct, dissipate, collect, move and protect materials. MillRose brushes are often used in non-brushing applications to solve engineering, design, and production problems. Mill-Rose has designed more than 100,000 special brushes with unique configurations for unique applications. Strong demand for Mill-Rose brushes by the plumbing, heating and cooling industry led to the formation of Clean-Fit Products serving professional contractors, hardware wholesalers and Do-It-Yourself home centers. Clean-Fit Products offers contractors a complete line of brushes, abrasives, PTFE sealants and specialty tools, including the line of Blue Monster® professional-grade products. Mill-Rose Laboratories manufactures a complete line of disposable and reusable brushes, snares and baskets used through-

61 out the medical industry. It’s a leading source for laboratory and scientific brushes, biopsy and micro brushes, and stainless steel wire forms used in a broad range of applications. 14

Website: www.moonsoftcorp.com Products: Microfiber mop pads and dusters, related hardware. 12 Nexstep Commercial Products 1450 W. Ottawa Road Paxton, IL 60957 USA Phone: 217-379-2377 Fax: 217-379-9901 E-Mail: customerservice@ocedarcommercial.com Website: www.ocedarcommercial.com Company Officers: Todd Leventhal, President; Joel Hastings, General Manager Products: (Exclusive Licensee of O-Cedar) A complete line of commercial cleaning products: brooms (angle and traditional up-

Milwaukee Dustless Brush Gordon Brush Wisconsin, LLC 6247 Randolph Street Commerce, CA 90040 USA Phone: 323-724-7777 ext. 280 Fax: 323-724-1111 Website: www.milwaukeedustless.com Company Officers: Kenneth L. Rakusin, President and CEO Products: Milwaukee Dustless Brush/Gordon Brush Wisconsin, LLC. is an ISO 9001:2008 certified American manufacturer of a premium line of janitorial cleaning tools that do the job for which they are intended. These innovative products that clean better and last longer include: the Speed Sweep® line of floor brooms; the Speed Squeegy® line of floor squeegees; dusters; mops (including the eMop™ Bucketless Mop System); sweepers (including: Speedy Sweep, cordless battery operated sweeper); Speedy Corn® line of upright brooms; lobby brooms, deck scrubs; truck wash brushes; utility brushes, and an assortment of industrial and paintbrushes from the Gordon Brush Mfg. Co., Inc. line. 14 Standard 5 pitch thread, flat plugs,

END FITMENTS WEB: www.astubing.com

Padco Inc. U.S.A. 2220 Elm Street Southeast Minneapolis, MN 55414 USA Phone: 612-378-7270 Fax: 612-378-9388 E-Mail: info@padco.com



metal threads, Hex threads with steel core, winding plugs, Swivel caps

Moonsoft International, Inc. 3808 N. Sullivan Rd., Bldg. 12, Suite Q, Spokane, WA 99216 USA Phone: 877-892-9360 Fax: 509-892-9355

right), floor sweeps, brushes (utility, counter, scrubs, and bowl), wet mops (traditional), mops (self-wringing, sponge and roller), dust mops, microfiber (cloths, wet mops, dust mops, dusters, heads/holders, and cleaning systems), squeegees, dusters, waste containers, dispensers, sponges, floor mats, rotary brushes, pad drivers and hardware, carts, mop buckets and wringers. 14

Diameters: 21mm, 22mm, 15/16, 1” Finishes: Powder Coated, Plastic Coated, Wood Grain Plastic Coated

EMAIL: BrianC@astubing.com | sales@astubing.com

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TELESCOPING HANDLES: (Available in March) Custom lengths up to 10’. Stock products for immediate shipment.

PHONE: 217.234.7300

FAX: 217.234.7033


July/August 2014

Website: www.padco/floortools.com Company Officers: Anna MacCormick, CEO; Ed Goldstein, President Products: Floor finish applicators, extension poles, trays, pads, rollers and accessories. 14 Perfex Corporation 32 Case Street Poland, NY 13431 USA Toll Free: 800-848-8483 Fax: 315-826-7471 E-Mail: perfex@perfexonline.com Website: www.perfexonline.com Products: TruCLEAN® Mopping Systems, sponge mops, microfiber mops, brooms and brushes, and shovels and squeegees. 14 Proveedora Mexicana de Monofilamentos, S.A. de C.V. (PMM) Oriente 217 No. 190 Agricola Oriental Mexico City, D.F., 08500 MEXICO

Phone: 00 5255 5763 86 63 Fax: 00 5255 5700 57 69 E-Mail: pmm@pmm-mex.com Website: www.pmmbrightline.com Company Officers: Enrique Mejia, General Manager; Dennise Silva, Sales Manager Products: PMM produces synthetic engineered monofilaments for the brush industry. It offers nylon 6.12, nylon 6, nylon 6.6, nylon 6 plus, polyester PBT, polyethylene and polypropylene filaments in a wide range of calipers and colors. It specializes in critical applications, where consistency and quality are a must. 14 Quinn Broom Works, Inc. 1527 IL Rt. 121, P.O. Box 575 Greenup, IL 62428 USA Phone: 217-923-3181 Fax: 217-923-5150 E-Mail: qbroom@quinnbroomworks.com Website: www.quinnbroomworks.com Company Officers: Mark D Quinn, President Products: All types of wound, nail, kitch-

Carolina Mop Manufacturing Co. "By Test - The Best Mops Made"

www.carolinamop.com E-mail: info@carolinamop.com Toll Free: 1-800-845-9725 Fax: 1-864-225-1917 P.O. Box 5072 Anderson, SC 29623

enette, whisk and toy brooms. Corn brooms manufactured to customers’ specifications. 14 Reit Price Company 522 W. Chestnut Street Union City, IN 47390 USA Phone: 765-964-3252 Fax: 765-964-5343 E-Mail: sales@reitprice.com, Website: www.reitprice.com Company Officers: Thomas W. Kerns, President; R. Allen Kerns, Vice President Products: Wet mops, dust mops, handles, corn brooms, microfiber, mopping pads, and microfiber cleaning towels. 13 Royal Paint Roller Mfg. Corp. 248 Wyandanch Ave. West Babylon, NY 11704 USA Phone: 631-643-8012 Fax: 631-253-9428 E-Mail: royalpaintroller@aol.com Products: Paint roller covers made of lambskin, microfiber, kodel, lambswool, synthetic blends, “Lint Free” woven fabrics. All sizes available. Jumbo 2-1/4” ID to Slim Jim covers, plus roller frames, trays, paintbrushes and a full line of painting accessories for the professional and doit-yourself markets. Royal Paint Roller Mfg. Corp. has been providing paint rollers and painting accessories for the professional and do-it-yourself markets for over 45 years. It takes pride

in the reputation it has established over the years of being more than simply a supplier, but rather a “business partner” to customers. Along with the many items offered in its catalog, the company has increased the number of items it manufactures according to customer specifications. Offers private labeling to many volume purchasers. 14 Rubbermaid Commercial Products, Inc. 3124 Valley Ave., Winchester, VA 22601 USA Phone: 540-667-8700 Website: www.rubbermaidcommercial.com Products: A manufacturer serving worldwide commercial and institutional markets. The company is involved with such product categories as foodservice, sanitary maintenance, waste handling, material transport, washroom and safety. 14. St. Nick Brush Co. P.O. Box 15, Burton, OH 44021 USA Toll Free: 800-798-1269 Fax: 440-834-0243 Website: www.hardwood-lumber.com, Products: For over 30 years, the St. Nick Brush Company (a division of the Hardwood Lumber Company) has been a startto-finish business that produces a complete line of consumer and industrial brushes, brooms and brush blocks. Every

E. Gornell & Sons, Inc.

Engineers and Manufacturers of Industrial & Custom Brushes Since 1892 Over 100 Years of Quality, Service & Excellence

2241 N. Knox Ave. Chicago, Il. 60639 Tel: (773) 489–2330 Fax: (773) 489–1102 email: sales@gornellbrush.com Website: www.gornellbrush.com

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New Products:

Use only virgin resin to make filaments

Hand Pads Floor Pads Utility Pads Trash Cans Trigger Sprayers Dust Pans Microfiber Dust Mops WET MOPS


PET / PBT Filament



PP Filament

PA Filament ( Polymaid / Nylon)

PE Filament (Polyethylene)

Chongking Boiled Bristles


Cut-end, Screw Connector, Looped-end Abrasive Filament




Deck Mops, Sponge Mops, Wedge Mop

Launderable and Disposable

Metal, Plastic, Threaded & Tapered

Carolina Mop Manufacturing Co. Circle 6

Hongkong Alljoy Industry Company Limited Taicang Alljoy Industry & Trading Co., Ltd.

E-mail: sales@all-joy.cn http://www.all-joy.cn

Contact Person: Mr Rocky Chang • East Xinyuan Rd., Nanjiao District, Chengxiang Town, Taicang, China 215400 Tel: +86-512-82708518 • Fax: +86-512-82708585

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Maintenance Sales News


stage of the manufacturing process is overseen by experienced brush makers who are dedicated to creating the highest quality products. In 2005, the company doubled the size of its warehouse and inventory, decreasing the average lead time to two days. Products listed as brushes and brooms: street brooms, floor sweeps, scrub brushes and concrete finishing brushes, specializing in African Bass Street Brooms. Products listed as hardwood brush and broom blocks: shoe handle, scratch brush, bagel block, floor sweep, street broom, deck scrub and all types of scrub brush blocks. 14 Tucel Industries, Inc. 2014 Forestdale Road - P.O. Box 146 Forestdale, VT 05745 USA Phone: 802-247-6824 Fax: 802-247-6826 E-Mail: jlewis@tucel.com Website: www.tucel.com Company Officers: John C. Lewis, Jr., President; Joanne Raleigh, Vice President Products: Tucel produces brushes currently serving foodservice, janitorial and other industries. Tucel is 100 percent green, recyclable and fused. All products are polypropylene which does not absorb water, causing bacteria. Fused brushes are made using a manufacturing process whereby the bristle and block are “heat fused” together; thus no holes and no staple where bacteria can harbor and cross-contaminate. Tucel originated in 1970 gaining its first patent for “fusing” bristle to block. Tucel was located in Middlebury, VT, for 10 years and relocated to Forestdale where the 45,000-square-foot factory still remains. Tucel has held more than 38 patents worldwide. Tucel also develops a wide assortment of specialty brushes for other companies.

Tucel has its brushes NSF tested for cleanability. All products are HACCP compatible. The company has been under the same ownership since it started in 1970. 12 Young & Swartz, Inc. 39 Cherry St. Buffalo, NY 14204 USA Phone: 716-852-2171 Fax: 716-852-5652 E-mail: info@youngandswartz.com Website: www.youngandswartz.com Products: Specialty brush manufacturing. Staple set, wheels, strip, cylinders, hand and machine brushes. All mediums–natural, synthetic, wire. Can work in wood, plastic, leather back. Custom and contract runs invited. Company uses quick change, computerized equipment. Established in 1866. Specializing in custom made brushes. 12 Zahoransky AG Anton-Zahoransky Straße 1 Todtnau-Geschwend BW 79674 GERMANY Phone: +49 (0) 7671/997 - 0 Fax: +49 (0) 7671-997 - 299 E-Mail: info@zahoransky.com Website: www.zahoransky.com Board of Managing Directors: Ulrich Zahoransky, Gerhard Steinebrunner; Director Sales/Marketing: Robert Dous Products: Brush and broom production machines, interdental and mascara production machines, toothbrush production machines, twisted brush production machines, mold making, packaging machines, industrial automation, medical technology. 14

Zelazoski Wood Products, Inc. 835 Ninth Avenue - P.O. Box 506 Antigo, WI 54409 USA Phone: 715-627-4804 Fax: 715-627-2347 E-Mail: ben@zwpi.com Website: www.zwpi.com Company Officers: James Zelazoski, President; Michael Zelazoski, Vice President; Joseph Zelazoski, Vice President; Charles Zelazoski, Treasurer; Benjamin Zelazoski, Secretary Products: Complete line of wooden brush and broom blocks - molded, shaped, and/or turned, finished or plain, manufactured according to customers’ specifications. The company can also machine most plastics. Zelazoski Wood Products began in 1924 as the Thos. Zelazoski Mfg. Co. The company began making wooden blocks for the brush and broom industry in 1928. Over its existence, ZWPI has continued to update machinery, facilities, and processes to meet the ever-changing needs of its customers. Zelazoski Wood Products’ modern facility enables it to manufacture a wide range of parts according to customers’ specifications,

especially where close tolerance and high quality are required. Unless imported wood is specifically requested, all brush and broom blocks are made using lumber harvested from managed North American forests. ZWPI is always ready to look at new items and anxious to quote customer needs, simple or complex, from 1 to 1 million pieces. 14 Zephyr Manufacturing Co. 200 Mitchell Road Sedalia, MO 65301 USA Phone: 660-827-0352 Fax: 660-827-0713 E-Mail: info@zephyrmfg.com Website: www.zephyrmfg.com Company Officers: R. J. Lindstrom, President; Bob Schneider, Vice President of Sales Products: Zephyr offers a complete selection of wet mops and dry mops covering the full range of fibers, styles, and prices. Also offered are brooms, brushes and specialty products, handles, frames, dusters, mop sticks and many related items. 14


Our new Gibraltar Broom needs no braces. 1 1/8” Steel Handle with connector will not break. Poly block and fill is water a chemical resistant. Perfect for indoor and outdoor use. Available in 18, 24 and 36”.

#105-24G #164-24G #185-24G

Phone Number: 1-800-992-0181 Fax Number: 316-267-2930 e-mail address: gscjansplymfr@juno.com website: giftsalescompany.net P.O. Box 17082 Wichita, KS 67217

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270 K Duffy Avenue Hicksville, NY 11801

Manufacturing Fine Janitorial Brushes

Phone: (516) 597-4888 Toll Free: 1-800-899-1335 Email: culicoverbrush@aol.com Fax: (516) 597-4889

SINCE 1929 Circle 13


July/August 2014


ëkcos innovations Introduces EZT-1 “EZ TRAP™” Waterless Urinal Replacement Cartridge


ounded in 2006 by Ed Ramirez and Abel Velazquez, ëkcos innovations specializes in the manufacture of anti-splash urinal screens. The company’s flagship product is its ëkcosreen anti-microbial urinal screen, featuring patent-pending Sealed Bristle Technology™. “ëkcos innovations is the inventor of the ëkcosreen that is changing the urinal screen industry and is raising hygiene standards,” said the company’s vice president of operations, Guillermo A. Ramirez. The company’s newest addition to its product lineup is the EZT-1 “EZ TRAP™” Waterless Urinal Replacement Cartridge. “The EZT-1 ‘EZ TRAP™’ was introduced earlier this year and is certified by CSA to meet standards in the United States and Canada,” Ramirez said. According to Ramirez, the EZT-1 “EZ TRAP™” saves money for end-users, as company tests show the product lasts up to three times longer than other brands. “EZT-1 ‘EZ TRAP™’ also doesn’t contain a gel, which eliminates bad odors associated with gel cartridges,” Ramirez said. “In addition, the seal doesn’t become compromised by people throwing coffee, soda, etc., into the urinal, as is often the case with gel-based units.” According to the company, the EZ TRAP™ not only controls bad odors, but also allows a urinal to be cleaned using unlimited water and cleaners. The patent-pending cartridge system allows the natural flow of urine through the trap, and renews the liquid seal with each use, getting rid of old urine in the system. Also, the end-user can use the cleaner of his or her choice to sanitize the urinal and keep it in proper working condition, providing significant savings. The ëkcoscreen, meanwhile, is an anti-microbial urinal screen designed to prevent splashback and the spread of disease-causing microbes caused by urine impacting the back wall or still water of a public urinal.

The ekcoscreen is flexible and fits any urinal model, helping make a cleaner public restroom possible. According to the company, product benefits include: n Patent-pending Sealed Bristle Technology™ to eliminate urine splashback; n Anti-microbial technology engineered into ekcos innovations’ proprietary resin; n Emits a fresh, clean scent; n Designed for heavily used public restrooms; and, n Is perfect for waterless urinals. In addition to its 60-day ëkcoscreen, ëkcos innovations also offers the patent-pending powër screen, which is a 30-day anti-splash urinal screen. According to the company, the powër screen features: n Patent-pending Sealed Bristle Technology™ to eliminate urine splashback; n Flexible design that conforms to all urinals; n Proprietary resin infused with time-release deodorant; n Effective anti-microbial technology; n Emits a fresh, clean scent; and n Is ideal for waterless urinals. “With our anti-splash urinal screens we are offering new colors and more fragrances,” Ramirez said. Both the ëkcoscreen and powër screen come in the following colors and associated fragrances: purple, berry; green, apple; blue, mint; orange and clear, tropical fruit; and black, ice mint. “We have a 100 percent satisfaction rate — anyone who uses our products smiles and is appreciative of the hygiene benefit of our screens,” Ramirez said. “In addition, there is less damage in the restroom because of less urine on the floor and partitions. This results in savings for the end-user in the long term. This is why a lot of companies desire our urinal screens, including a large com-

puter technology company that placed our screens in their buildings nationwide.” According to Ramirez, ëkcos innovations’ customer base consists of strategic and innovative distributors who pride themselves on carrying premium products. A typical client of the company is one who wants to solve two common problems found in restrooms — cross-contamination at urinals and urine splatter. Ramirez explained ëkcos innovations’ primary marketing strategy is selling its products through janitorial/sanitation distributors. “We have distributors throughout the country, including Hawaii,” Ramirez said. “Outside of the United States, we normally have one distributor who offers exclusivity for a particular country.” The main distribution center for ëkcos innovations is located in Livermore, CA. “We offer same-day shipping for orders received by 2 p.m. (Pacific time),” Ramirez said. “When an order comes in, it is shipped the same day and tracking is provided by the end of the day. “The company has been experiencing incredible growth, not only domestically but also abroad, and we expect this growth to continue.” One major contributing factor of the company’s growth, Ramirez said, is the high visibility of its products in high-traffic public venues, such as in several large airports throughout the country, which results in high end-user demand. “Our product exposure in such high visibility locations generates a large amount of interest,” Ramirez said. “As end-users become more aware of our urinal screens and their benefits, they demand that their distributors carry our products. It takes a little time, but it is happening now internationally, as well as domestically. We have had people from Australia contacting us saying, ‘I saw your urinal screens at the Sydney airport. How can I get them?’ “Word of mouth has been a tremendously successful avenue of growth. When end-users get a chance to use our products, they demand them from their distributors.” Contact: ëkcos innovations, 1001 Shannon Court, Suite B, Livermore, CA 94550. Email: guillermo@ekcos.com. Website: www.ekcos.com.

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Get a ringside seat for the biggest ISSA/INTERCLEAN® Show ever! Win the next bout with your competition. For four hard-hitting days, get the information you need from over 45 seminars and workshops, and connect with more than 700 exhibitors. Plus, the Fabulous Friday Finale includes basketball coach Rick Pitino and boxing champ Sugar Ray Leonard. Don’t miss a day. THE 2014 ISSA/INTERCLEAN TRADE SHOW AND ISSA CONVENTION NOVEMBER 4–7, ORLANDO, FL USA > EDUCATION DAYS: NOVEMBER 4–7 > EXHIBITION DAYS: NOVEMBER 5–7 Register today at issa.com/show.

issa.com/show Circle 32


July/August 2014


Aldran’s Green Force is always a step ahead ™


Black Vinyl 55 Premium Powder-Free Gloves by Emerald EXTRA THICK 5.5 MIL ʹ Not the usual wimpy 4 mil Call Joe today for free samples and a price quote!

Joe@emeraldppp.com Fax: 732-805-9401

1-800-652-2558 www.emeraldppp.com

1) Neutralizes air born odorous gases, such as Hydrogen Sulfide, Methyl Mescaptan, Trimethylamise and Ammonia. DECOMPOSER is odorless as a stand alone, or a fragrance can be added for identification, rates of elimination can be proven with a headspace method gas analyzer. Application for dispensing with fogger or air mister.

Circle Number Replies Are Now Online @ www.maintenancesalesnews.com/circles.htm

2) DECOMPOSER encapsulated pellets for neutralizing foul odors from recycling plants, garbage dumps, and hard surface putrid areas. 3) Bulk product available in all sizes for obnoxious odor problems.

All inquiries are available by email: sales@aldranchemical.com

— 39 Years Of Innovation —

To Receive Maintenance Sales News’ monthly eNewsletter, please send your name, company & email address to rankinmag@consolidated.net MAINTENANCE SALES NEWS ADVERTISERS’ INDEX ACS Scrubble .............................................11 American Select Tubing.............................61 Bullen Companies, The..............................10 Carolina Mop Mfg. Co...............................62 Charlotte Products/Enviro-Solutions .......55 Chase Products Co. ....................................39 Clean Control Corporation .........................2 Clorox..........................................................53 Colgate-Palmolive ......................................41 Compass Minerals......................................21 CP Industries ..............................................23 Culicover & Shapiro, Inc...........................63 CWP Technologies......................................61 DDI System .................................................43 E. Gornell & Sons, Inc. ..............................62 ëkcos innovations .......................................40 Fuller Commercial Products .....................14 Fullriver Battery Mfg. Co. Ltd .................67 Gift Sales Company ...................................63 Golden Star.................................................58 Grout Gator ................................................54 Ha-Ste Manufacturing, Inc. ......................59 Harvard Chemical Research, Inc. ............42 Haviland Corporation ...............................18 Hongkong Alljoy Industry Co. Ltd...........62 Infiniti Brands ............................................32 Intercon Chemical/Clearly Better, LLC......68 ISSA/INTERCLEAN.................................65 ITW Professional Brands ..........................37

J & M Technologies....................................44 JanSanOptimize.com .................................57 Kissner ........................................................31 Magnolia Brush..........................................60 Midlab Incorporated .................................12 Moerman Americas Inc. ............................46 Morgro, Inc.................................................25 Nexstep Commercial Products..................13 Occidental Chemical Corporation............29 Perfect Products ...................................34, 35 Perfex ..........................................................60 Quest Vapco Corporation..........................36 RD Industries .............................................16 Rubbermaid..................................................5 Salt Depot....................................................33 SCA Tissue ....................................................7 SKM Industries, Inc...................................57 SOFIDEL America.................................3, 47 St. Nick Brush.............................................59 Starco Chemical .........................................19 SurcoTech....................................................45 Trojan Battery ............................................15 vonDrehle......................................................9 VVF Amenities............................................55 Warsaw Chemical ......................................46 Wausau Paper.............................................17 XYNYTH ....................................................27 Zephyr.........................................................54

MAINTENANCE SALES NEWS CLASSIFIED ADVERTISING RATES 40 words for $40 per insertion Additional words - $1 per word (min charge) Bold face headings - $5.00 • Blind Ad - $25.00 Display Classifieds $70 per column inch (2 inch minimum)

Classified Ad deadline date is 1st of preceding month. Additional charge for blind classified advertising. PAYMENT SHOULD ACCOMPANY ORDER.

Maintenance Sales News

201 E. Main St. • P.O. Box 130 • Arcola, IL 61910 Ph. (217) 268-4959 • Fax: (217) 268-4815 drankin@consolidated.net

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Moms Love Us. Germs Hate Us.

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Profile for Maintenance Sales News

Jul/Aug 2014 Maintenance Sales News  

Kor-X-All In 80th Year Serving 3-State Area • Maintenance Sales News Focus On Ice Melters • ISSA/INTERCLEAN Heads To Orlando For Nov 4-7 Cle...

Jul/Aug 2014 Maintenance Sales News  

Kor-X-All In 80th Year Serving 3-State Area • Maintenance Sales News Focus On Ice Melters • ISSA/INTERCLEAN Heads To Orlando For Nov 4-7 Cle...