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Mahmoud Mostafa Raafat 19, Al Nakhil St., Haram, Giza, Egypt 01005645912 / 01110693421 Skype name: mmostafa112

OBJECTIVE To achieve meaningful employment with a company as an IT Technician, which will allow me to address and solve your company’s technical needs, by applying my experience within the areas of IT Technician OVERVIEW OF QUALIFICATIONS

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Operating System: Windows Xp, Vista and Windows 7 Network Operating System Windows 2003 Very Good work with Network. MS Access (Database Design). Good Working with HTML Code. Good knowledge and working with Photoshop. Good working with (MS Office). Communication application: (Microsoft Internet Explorer, Google Chrome). Ability to work well under pressure. Strong problem solving ability and teamwork. CERTIFICATIONS

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MCSE Course [until Now]. October 2008, Amac Course Windows 2003 Administration August 2007, Amac, Course Administrating Microsoft SQL Server 2000 Database. July – September 2005, Amac, Course Microsoft Visual studio.Net using C# developing windows Application with Ado.Net, developing web Application with Asp.Net & Ado.Net. TECHNOLOGY

NETWORKING / INFORMATION ASSURANCE (IA):  File Sharing.  DHCP  Backup  TCP/IP  Printing OPERATING SYSTEMS:  Windows XP - Vista ultimate – 7 ultimate  Windows server 2003 Enterprise SOFTWARE:  MS Office 2007 / 2010  Photoshop CS 4  Paragon partition manager for server and default OS.  Symantec Ghost Solution.  WS-FTP Pro, FileZilla Client  Front Page  Symantec 10 for server & bit defender Antivirus


Mahmoud Mostafa Raafat 19, Al Nakhil St., Haram, Giza, Egypt 01005645912 / 01110693421 Skype name: mmostafa112

EMPLOYMENT HISTORY Edar Real Estate: Mohandeseen, Giza, Egypt

February 2006 ~ Present

IT (Help Desk)     

Manage users and give them permissions to looking in data using windows server 2003, and take a backup from data. Help desk (Help all users in work how to use all applications and resolve problems may be appear to them in web application or windows applications) Resolve network problems (responsible to improve connections with users and hardware problems may happen) Web editor and administrator (edit data in web sites we have using html and Photoshop resolve links between data and take a backup from data in website, give users accounts to add new data in website and manage it). Hardware computer problems


Date of Birth: 15/6/1982 Military status: Exemption Marital status: Marred

EDUCATION 1999 – 2003, High Institute for computer, Cairo, Egypt.


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My C.V  

About Me,