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April 4-7, 2013 Hyatt Regency Boston Boston, Massachusetts

Conference Program


Welcome

to the 74th assembly of NCSL. We’re excited about the spring program and challenge you to take advantage of this opportunity by showing up for every available session, keeping an open mind, and engaging with your fellow delegates and presenters.

NCSL Staff Susan Liimatta Conference Manager susan.liimatta@ncslcollege.com

5 tips for getting the most value from being here … 1. Grow Your Network. We encourage you to meet and network with other conference delegates by attending the keynotes, welcome reception, workshop sessions, shared meals, and special events. Set goals for the kinds of connections you want to make. Reach out to other delegates fearlessly and plan how you will follow up with them.

Bill Haight President billh@magnapubs.com

2. Get Smarter. Use the planning grid on pages 4 and 5 to create your Friday and Saturday schedule. Be prepared to take notes with pen and paper, your laptop or iPad. Discuss the sessions with others. Introduce yourself to speakers and ask questions.

David Burns Vice-President david.burns@magnapubs.com

3. Share Content. To get the most out of each session, plan to share content with your team. You’ll learn more and multiply the value of one person attending a workshop. Knowing that you will share new information helps you focus on takeaways and practical information.

Tom Vodak Technology Coordinator tom.vodak@magnapubs.com

4. Practice Leadership Skills. Be a model for what you know and what you learn here. Moved by a speaker? Shake the speaker’s hand and share your appreciation. Go beyond what’s comfortable and grow your network. Participate in every event while you’re here then work with your team to leverage your conference experience when you get back to campus. 5. Arrive on Time. Be present and be ready. Being punctual is a life skill and shows you are dependable, shows your respect for others, and builds your self-confidence. Plan your schedule ahead of time and plan to be on time. We hope that you’ll come away energized, with renewed enthusiasm for getting things done, and committed to taking your leadership to another level back when you get back to campus. The NCSL Staff

Tarah Harms Marketing Planner tarah.harms@magnapubs.com

Marcus Manning Representative


National Center for Student Leadership 74th Assembly TABLE OF CONTENTS

Registration: 4th Floor Registration Booth

Conference Agenda ..........................................................................2

Friday: 7:45 a.m. – 4:00 p.m.

Thursday: 9:00 a.m. – 5:00 p.m.

Thursday, April 4: General Session................................................3 Friday, April 5: Planning Grid ..........................................................4 Saturday, April 6: Planning Grid ....................................................5 Friday Workshop Descriptions........................................................6 Saturday Workshop Descriptions ................................................12

Saturday: 7:45 a.m. – 5:00 p.m. Name Badges Your name badge serves as your admission to conference events and sessions. Please wear your name badge at all times. Conference management reserves the right to deny admission to any persons not wearing an NCSL name badge.

Sunday, April 7 Program................................................................20

Cell Phones

Keynote Presenters ........................................................................22

As a courtesy to presenters and other attendees, please turn off all cell phones during the sessions.

Workshop Presenters......................................................................23 Exhibitors............................................................................................26

Optional Programs Advisors Preconference Workshop ............................................20 Certified Student Leader® Program Schedule ......................21

Put this program on your mobile device by scanning this QR Code.

Evaluations Your opinion counts! When the conference ends you’ll receive an email containing a link to an online evaluation. Your feedback helps us improve future conferences. By completing the online survey you’ll be entered into a drawing for a $50 Amazon gift card. The winner will be contacted on April 22, 2013. You may access the survey here: https://www.surveymonkey.com/s/ NCSLSpring2013Survey Wireless Internet Access

The mission of NCSL: To equip collegiate student leaders with comprehensive tools to reach their leadership potential through practical focused training.

Complimentary wireless internet access is available in guest rooms. @NCSLCollege #NCSLconference

The “Conference Management” (Magna Publications, Inc., its officers, agents, directors, and employees) shall not have any responsibility or liability for personal injury en route to and from the National Center for Student Leadership Conference, or at anytime on-site. The Conference Management shall not have any responsibility or liability for unsafe or illegal acts of the hotels, suppliers, entertainers, tour operators, and airlines that are directly or indirectly involved with the conference. Presenters subject to change. Attendees who purchase non-refundable airline tickets do so at their own risk.

National Center for Student Leadership

National Center for Student Leadership

Conference Learning Outcomes 1. Identify areas of personal leadership strength and areas for enhancement 2. Learn skills that enhance effective and meaningful communication between individuals, within groups, and in your community 3. Learn skills and techniques that enhance your personal success as well as the mission of your organization and campus 4. Identify concrete tools and skills that promote creative, effective, and efficient administrative operations for all types of groups 5. Learn the importance of networking with peers to reach common goals 6. Develop an awareness of personal values that guide actions

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CONFERENCE AGENDA THURSDAY, APRIL 4, 2013 8:30 a.m. – 9:00 a.m.

ADVISORS’ PRECONFERENCE REGISTRATION, 4th Floor Registration Booth

8:30 a.m. – 5:00 p.m.

EXHIBITS OPEN, 4th Floor

9:00 a.m. – 5:00 p.m.

REGISTRATION OPEN, 4th Floor Registration Booth

9:00 a.m. – 12:00 p.m.

ADVISORS’ PRECONFERENCE WORKSHOP Small Fish, Big Ocean: Engaging and Training Today’s Student Leaders, Nantucket

1:00 p.m. – 1:15 p.m.

CONFERENCE WELCOME, Grand Ballroom

1:15 p.m. – 2:15 p.m.

KEYNOTE: Living College Life in the Front Row, Grand Ballroom

2:30 p.m. – 3:30 p.m.

KEYNOTE: Six Social Secrets for Leaders, Grand Ballroom

2:30 p.m. – 3:30 p.m.

ADVISORS’ ROUNDTABLE DISCUSSION In Search of Happiness, Wellness, & Whatever, Nantucket

3:45 p.m. – 4:45 p.m.

KEYNOTE: The One Powerful Word that will Matter Most in Your Career and Life, Grand Ballroom

5:00 p.m. – 6:00 p.m.

WELCOME RECEPTION, Martha’s Vineyard & Cape Cod

6:00 p.m. – 7:30 p.m.

CERTIFIED STUDENT LEADER® PROGRAM: GROUP DEVELOPMENT Nantucket

FRIDAY, APRIL 5, 2013 7:45 a.m. – 8:30 a.m.

CONTINENTAL BREAKFAST, Grand Ballroom

7:45 a.m. – 4:00 p.m.

REGISTRATION OPEN, 4th Floor Registration Booth

8:30 a.m. – 9:30 a.m.

KEYNOTE: Leadership: Standing Strong Outside Your Comfort Zone, Grand Ballroom

9:45 a.m. – 11:00 a.m.

CONCURRENT WORKSHOP BLOCK 1

11:15 a.m. – 12:30 p.m.

CONCURRENT WORKSHOP BLOCK 2

12:30 p.m. – 2:30 p.m.

LUNCH: Million Dollar Meal, Grand Ballroom

2:45 p.m. – 4:00 p.m.

CONCURRENT WORKSHOP BLOCK 3

4:15 p.m. – 5:15 p.m.

CERTIFIED STUDENT LEADER® PROGRAM: APPLYING NEW LEARNING, Cape Cod

6:00 p.m. – 7:00 p.m.

NCSL COMEDY NIGHT, Grand Ballroom

SATURDAY, APRIL 6, 2013 7:45 a.m. – 8:30 a.m.

CONTINENTAL BREAKFAST, Grand Ballroom

7:45 a.m. – 5:00 p.m.

REGISTRATION OPEN, 4th Floor Registration Booth

8:30 a.m. – 9:30 a.m.

KEYNOTE: Becoming An Outstanding Student Leader, Grand Ballroom

9:45 a.m. – 11:00 a.m.

CONCURRENT WORKSHOP BLOCK 4

11:15 a.m. – 12:30 p.m.

CONCURRENT WORKSHOP BLOCK 5

12:30 p.m. – 1:30 p.m.

LUNCH, Grand Ballroom

1:45 p.m. – 3:00 p.m.

CONCURRENT WORKSHOP BLOCK 6

3:15 p.m. – 4:30 p.m.

CONCURRENT WORKSHOP BLOCK 7

4:45 p.m. – 6:15 p.m.

CERTIFIED STUDENT LEADER® PROGRAM RETREAT, Cape Cod

6:30 p.m. – 8:00 p.m.

NETWORKING EVENT, Grand Ballroom

SUNDAY, APRIL 7, 2013

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8:00 a.m. – 8:45 a.m.

BREAKFAST, Grand Ballroom

8:45 a.m. – 9:15 a.m.

30 IDEAS IN 30 MINUTES, Grand Ballroom

9:15 a.m. – 10:00 a.m.

CERTIFIED STUDENT LEADER® CERTIFICATE PRESENTATION, Grand Ballroom

10:00 a.m.

CONFERENCE ADJOURNS

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Thursday, April 4 GENERAL SESSION & SPECIAL PROGRAMS 1:00 p.m. – 1:15 p.m.

Conference Welcome

Grand Ballroom

Susan Liimatta, NCSL and Tish Norman, Campuspeak

1:15 p.m. - 2:15 p.m.

Living College Life in the Front Row

Grand Ballroom

Jon Vroman, Front Row On Campus Front row leadership is an inspiring message that is famous for creating sparks that catch fire. Connect. Create. Change. Commit. Contribute. This is an action-packed and interactive session that is filled with valuable lessons about authentic, practical, and visionary leadership strategies shared through entertaining stories and activities.

2:30 p.m. – 3:30 p.m.

Six Social Secrets for Successful Leadership

Grand Ballroom

Ryan Clauson, www.MrAttraction.com To be a great leader, you need to be a great communicator. In this presentation, Ryan teaches six powerful social tools you can use to become a more successful leader. Discover and bust common social myths that keep you from achieving your goals. You’ll learn communication techniques that will allow you to connect with anyone in seconds – and have a fulfilling conversation. You’ll laugh and learn basic principles that you can apply immediately.

2:30 p.m. – 3:30 p.m.

This workshop is open to professional staff Advisors’ Roundtable Discussion:

Nantucket

In Search of Happiness, Wellness, and Whatever … Nancy Hunter Denney, Zing! Leadership Development Systems, LLC “Sure, I can make the 10:00 p.m. SGA meeting.” If you’ve spoken these words, it’s time to stop, pause, laugh with colleagues and share! This roundtable discussion is based on my philosophy “you can’t give what you don’t have.” Permission will be granted to those dedicated educators (i.e. you) to say “no” and “yes” so you have what you need when you need it. Three essential – yet simple – strategies for achieving happiness, wellness and “whatever,” will be shared by a former director of student activities who admits to “having it all, but having nothing at all.” 3:45 p.m. - 4:45 p.m.

The ONE Powerful Word That Will Matter Most In Your Career and Life

Grand Ballroom

Brian Kibby, Mc-Graw-Hill Higher Education Brian Kibby will explore the one word and idea that will matter the most to your success in your career and life. You will leave this session with a clear vision for how to achieve your dreams.

5:00 p.m. - 6:00 p.m.

NCSL Welcome Reception

Martha’s Vineyard &

Please join us for the traditional NCSL welcome gathering to enjoy plenty of pizza, crudité, and fresh fruit.

Cape Cod

Advisors’ Preconference Workshop

Certified Student Leader® Program

Small Fish, Big Ocean: Engaging and Training Today’s Student Leaders

Group Development Room: Nantucket, 6:00 p.m. - 7:30 p.m.

Room: Nantucket, 9:00 a.m. - 12:00 p.m. Optional program for pre-registrants at an additional fee See page 20 for program description Visit the NCSL Registration Desk to register

Optional program for pre-registrants at an additional fee See page 21 for program description Visit the NCSL Registration Desk to register

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Friday, April 5 KEYNOTE | 8:30 a.m. - 9:30 a.m. Leadership: Standing Strong Outside Your Comfort Zone Matthew Shupp, Penn State Brandywine Grand Ballroom Leading is not only about standing out in a crowd. Sometimes we have to be willing to leave the pack and stand alone. Making tough decisions and stepping outside of what we know can be overwhelming and downright scary. Through real-life situations and practical examples, this session will provide leaders with the tools and skills necessary to stand strong outside of their comfort zones.

CONCURRENT WORKSHOPS | 9:45 a.m. - 11:00 a.m. The “Now Factors” of College Success Nancy Hunter Denney, Zing! Leadership Dev. Systems, LLC Adrienne Salon When you fail to lead yourself, you have failed to lead. In this session we’ll explore the connection between self-management and leadership and learn new strategies or “now factors” for college success. From those who have a “fascination with procrastination" to those who "have to do it or it won't get done," this session offers practical suggestions for being a successful student, reaching goals, and being a positive role model. LEARNING OUTCOMES 1. Understand your personal definition of success 2. Understand the connection between leadership and selfmanagement 3. Learn new strategies or “now factors” for college success 4. Articulate the challenges of being a student and a leader 5. Examine decision-making options that lead to positive change KEYWORDS: self-management, strategies for success, decisionmaking

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Leadership Strategies for Leaders of a Diverse World Joshua Fredenburg, Vision XY Duxbury A 2010 study by the Hudson Institute for the U.S. Department of Labor projected that 85 percent of the new workforce entrants would be women, minorities, and immigrants. Another study on the current workforce revealed that 85 percent of dismissals occur because of personality differences, including generational, religious, political, and gender differences. As 21st century leaders we must understand the differences within our working environments and organizations and how to lead and serve diverse groups of people effectively. Joshua Fredenburg not only helps you better understand the common and uncommon differences that exist within various organizations and workplaces, but he also offers practical advice that will give you an edge in leading and serving diverse groups of people. LEARNING OUTCOMES 1. Discover your leadership edge 2. Recognize key, practical, and applicable strategies that will help you lead and serve diverse groups 3. Recognize common and uncommon gender, generational, personality, and cultural differences 4. Understand diversity 5. Examine ways to lead and serve diverse groups of people KEYWORDS: leadership strategies, diversity, lead and serve

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Friday, April 5 CONCURRENT WORKSHOPS | 9:45 a.m. - 11:00 a.m. Filtering the Static: Understanding the Unwritten Rules of Communication

Critical Thinking as a Key Leadership Skill (Session One)

Michael Weber, Southwestern Consulting Leadership Institute Martha’s Vineyard Front

Rob Jenkins, The Chronicle of Higher Education Nantucket

“I thought you were going to …. When was the meeting? I never knew! No one ever told me!” Genuine communication—the transfer of facts, emotions, intent, and desire in such a way that people “get it”–is a challenge. How do we do it? What are the rules? Why is everyone so different? What are the unwritten rules of communication? These unwritten rules create static and cause the problems that result in conflict, confusion, and lack of cooperation at work. When you break through the static and understand these unwritten rules, teams work better together, deadlines are met, job satisfaction goes up, stress levels go down, and the organization thrives. LEARNING OUTCOMES 1. Recognize and apply the filter model of communication 2. Identify and understand four distinct styles of communication 3. Recognize and use your natural style of communication 4. Develop strategies to communicate better with individuals whose communication styles differ from yours KEYWORDS: filter model of communication, communication styles, strategies for better communication

For those in leadership positions, the ability to think critically and analytically is indispensable. This session will offer a practical definition of critical thinking, using real-world examples and interactive exercises to help you understand the connection between critical thinking, problem solving, and effective leadership. LEARNING OUTCOMES 1. Understand what the term “critical thinking” actually mans 2. Recognize the importance of problem solving as a leadership skill 3. Understand the connection between critical thinking and problem solving on a practical level 4. Understand the relationship between critical thinking and problem solving and other leadership skills, such as collaboration KEYWORDS: critical thinking, problem solving

PROFESSIONAL WORKSHOP Spice Up and Revamp Your Club/Organization Policies and Structure Lucilia McConkey and Lucas Taylor, Keystone College Martha’s Vineyard Back This workshop will show you how to organize your club or organization using club manuals and transitional binders. Luci and Lucas will share guidelines for funding and for maintaining club status. They will also share resources such as club forms and their own club manual on CD. You’ll have the opportunity to have roundtable discussions about your own policies and structures and share best practices with the group. You’ll take your club to a higher level of functioning as your club membership transitions from year to year. LEARNING OUTCOMES 1. Learn about club and advisor manuals and what they should include 2. Learn about transitional binders, what they should include, and what should be passed along 3. Learn about funding and club recognition guidelines and how they can be used KEYWORDS: club manual, transitional binder, guidelines for funding, maintaining club status

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Friday, April 5 CONCURRENT WORKSHOPS | 11:15 a.m. - 12:30 p.m. Working in the Real World: Successful Interviewing Skills

Resilient Leadership Joshua Fredenburg, Vision XY Duxbury

Matthew Shupp, Penn State Brandywine Adrienne Salon Good grades? Check. Extra-curricular activities? Check. Internships? Check. You’ve done all you can to prepare yourself for your first post-graduation job. But does the thought of interviewing for a “real” job terrify you? Am I qualified? What questions might they ask me? When do I discuss salary? Who should serve as a reference? If you’ve lost sleep over these types of questions, chances are you’re not alone. Join us for an informative conversation and learn tips you can transfer to a marketable skill set to transition successfully from college to the real world. LEARNING OUTCOMES 1. Understand the purpose of professional interviews 2. Identify the different types of professional interviews 3. Obtain important tips on interview preparation 4. Articulate the importance of self-presentation KEYWORDS: interviewing skills, references, salary, selfpresentation

When you think about leaders such as Oprah Winfrey, Steve Jobs, Nelson Mandela, Thomas Edison, Susan B. Anthony, and Walt Disney, you will find that one of the main reasons they achieved personal, career, and leadership success is because they all were resilient. Each of these leaders knew how to adapt, persevere, and overcome negative circumstances that all leaders face. In this workshop you will gain a clear, concise definition of resilient leadership and learn practical leadership strategies. You will walk away with a new perspective on the subjects of failure, rejection, and impossible challenges. LEARNING OUTCOMES 1. Understand the power of resilient leadership and why it’s a requirement of a great leader 2. Discover strategies to deal with failure, rejection, and other negative circumstances 3. Understand why failure is preparation for success and how rejection moves you closer to your true destiny KEYWORDS: resiliency, perseverance, overcoming negative circumstances, preparation for success

PROFESSIONAL WORKSHOP Helping Student Leaders Develop Critical Thinking Skills Rob Jenkins, The Chronicle of Higher Education Martha’s Vineyard Back This workshop is for staff members responsible for overseeing and training student leaders. You will learn the importance of critical thinking for student leaders and other leaders through understanding a highly practical definition of “critical thinking”— not just as a catchphrase, but as a life skill. LEARNING OUTCOMES 1. Understand the importance of critical thinking for student leaders and others 2. Model appropriate critical thinking behaviors 3. Learn to identify “teachable moments” and situations in which student leaders can practice and develop critical thinking skills 4. Apply specific activities that hone critical thinking skills KEYWORDS: critical thinking, honing skills, problem solving

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Friday, April 5 CONCURRENT WORKSHOPS | 11:15 a.m. - 12:30 p.m. Working the System: Getting Things Done Michael Weber, Southwestern Consulting Leadership Institute Martha’s Vineyard Front Rightly or wrongly, people judge you by what you accomplish. If you’ve ever started a year with high hopes and big dreams only to realize 12 months later that it simply didn’t work out the way you wanted, then this workshop is for you! Here are seven simple, repeatable, and effective strategies that will help you get more things done and have more fun doing it. And who wouldn't want that? LEARNING OUTCOMES 1. Learn the seven steps of planning 2. Implement the seven steps by planning two to three real activities in small groups 3. Take forms and strategies with you to improve the planning process on campus KEYWORDS: seven planning steps, effective planning strategies

A Funny Thing Happened on the Way to Becoming a Leader, Part I Paul Marks, Over the Counter Improv Nantucket This high energy, highly interactive workshop teaches listening skills, teamwork, leadership, and public speaking in a format that is truly fun. You will be involved in learning from the moment you enter the door. Every improv game is designed to help you think outside the box and develop creativity. (This is the first session of a two-part workshop.) LEARNING OUTCOMES 1. Enhance listening skills through observation and interaction 2. Learn fun methods to develop camaraderie and teamwork 3. Improve public speaking skills 4. Learn improv games you’ll take with you to help others become more comfortable in a social setting 5. Understand the benefit and use of the Agreement Principle (the foundation of improv) and why it works KEYWORDS: listening skills, teamwork, public speaking, team building

LUNCH PRESENTATION | 12:30 p.m. - 2:30 p.m. Million Dollar Meal Cindy Grosso, Charleston School of Protocol & Etiquette, Inc. Grand Ballroom Studies show that more than half of all business is conducted at the dining table. Do you have the confidence to attend a million dollar meal? This intensive lunchtime program will give you that confidence. While eating lunch you will learn about eating soup and holding and using utensils properly, napkin etiquette, how to be a good guest or host, invitations, seating protocol, ordering, how to dine, the wine list, and the business portion of a meal. You will be prepared for job interviews, meals with colleagues, lunch with the president of your university—you will know the proper conduct at any meeting over a meal. There really is such a thing as a million dollar meal. LEARNING OUTCOMES 1. Learn dining etiquette 2. Understand how to conduct the business portion of a meal 3. Understand “polish” and how it builds confidence KEYWORDS: confidence, job interview, business meetings, napkin etiquette, how to dine

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Friday, April 5 CONCURRENT WORKSHOPS | 2:45 p.m. - 4:00 p.m. Are You a Leader Prepared to Impact the World?

Getting Hired: 4 Steps to Landing a Great Job by Graduation

Joshua Fredenburg, Vision XY Adrienne Salon

Hoan Do, Succeeding in the Real World Duxbury

In order for the next generation of leaders to overcome and solve some of the major issues affecting our communities, nation, and world today, they will need self-awareness, vision, exceptional character, courage, passion, a powerful team of people, and a learned ability to inspire an ordinary person to become an extraordinary person. In this workshop Joshua Fredenburg provides you with practical, applicable leadership skills that will challenge you to make a positive impact on your community, your nation, and the world. LEARNING OUTCOMES 1. Discover key leadership skills that have enabled Gandhi, Mother Theresa, Susan B. Anthony, Winston Churchill and many others to impact their nations, and the world 2. Recognize the power of self-awareness, visionary leadership, exceptional character, and leading with a strong passion for a specific cause or group of people 3. Develop a strong team, inspire others, and courageously overcome challenges that all leaders face in their journeys 4. Increase your understanding of leadership through the experiences of the past four generations of amazing leaders 5. Use your energy to make a difference in the world KEYWORDS: self-awareness, vision, character, courage, passion

Ask any student to describe their greatest concern about graduating, and you’ll most likely hear “finding a job.” In this workshop, Hoan will share proven strategies that will help you get hired in these challenging times by drawing on your skills and competitive edge. He’ll share his own strategy for career success after graduation and the story of how he beat out older and vastly more experienced candidates to land his dream job. LEARNING OUTCOMES 1. Discover a strategy that will help you to clarify what you want to do after college 2. Learn the hidden qualities that employers want in a candidate 3. Recognize the most common mistakes students make when applying for jobs 4. Learn how to differentiate yourself from other candidates during interviews KEYWORDS: personal strategy, your competitive edge, career success planning, avoiding common mistakes

PROFESSIONAL WORKSHOP Synergistic Supervision: A Successful Model for Club and Organization Advisors Matthew Shupp, Penn State Brandywine Martha’s Vineyard Back The supervision that student leaders receive is important for learning and mastering a particular craft or set of skills. However, supervision has received little attention in higher education literature. Many entry-level and seasoned professionals who serve as club and organization advisors are ill-prepared for this task. Synergistic supervision is a process designed to support individuals as they actualize their organizations’ goals and advance their leadership development. Its purpose is to promote the mastery of a particular craft. Proponents of synergistic supervision believe that collaboration between advisor and student—results in successfully meeting the goals of both individuals involved as well as of the overall organization. LEARNING OUTCOMES 1. Assess “lost opportunities” in supervising student clubs and organizations 2. Understand the concept of synergistic supervision 3. Identify ways to use the synergistic supervision model with student leaders 4. Renew the sense of purpose in supervising student leaders KEYWORDS: supervision, leadership development, collaboration

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Friday, April 5 CONCURRENT WORKSHOPS | 2:45 p.m. - 4:00 p.m. Public Relations 101 for Student Leaders Karrie Bowen, Penn State Brandywine Martha’s Vineyard Front

How to Do More in Less Time: the Powerful 50-50-40 Principle Ryan Clauson Nantucket

Student organizations time and again complain about issues like dwindling membership, lack of attendance at events, and student apathy. It seems that members show up enthusiastic at the beginning of the semester, but disappear by midterm, leaving student leaders frustrated and overwhelmed. The one thing that the vast majority of these student leaders have in common? Not many of them understand the art of public relations! This program tackles common public relations techniques, such as relationship management, targeting key publics, using media to attract and maintain membership, and the importance of continual PR monitoring. LEARNING OUTCOMES 1. Create self-awareness through identifying personal leadership styles and values regarding communication 2. Demonstrate communication skills and the ability to motivate others using a variety of public relations methods 3. Gain awareness of diversity by learning about targeted publics and audience assessment 4. Recognize the civic and social importance of open communication and organizational transparency KEYWORDS: apathy, relationship management, using media, leadership style, communication skills, diversity

4:15 p.m. - 5:15 p.m.

Do you find yourself exhausted, staring at your computer late at night, with a paper due the next day? Do you try to concentrate but find that you cannot focus? Studying for hours on end and cramming are poor ways to do well in school, and they are proven to be ineffective. Your energy while you work is far more important than the actual amount of time you spend working. Ryan teaches the 50-50-40 principle, which will allow you to get more work done more quickly than you ever thought possible. This simple yet profound system has helped students become powerful leaders in today’s busy world and can be applied to every part of your life. LEARNING OUTCOMES 1. Learn a proven method to improve your work while getting it done more quickly at the same time 2. Discover an easy way to boost your energy throughout the day 3. Learn a 23-minute meditation practice that will leave you feeling refreshed KEYWORDS: work efficiently, personal energy, meditation

6:00 p.m. - 7:00 p.m.

Optional program for pre-registrants at an additional fee

NCSL Comedy Night

Certified Student Leader® Program:

Ryan Clauson, Jeff MacKinnon, and Kyle Ploof Grand Ballroom

Applying New Learning Taylor Kriley and Mary Shivley, Emporia State University Cape Cod We'll work together to identify what you are learning from the conference activities, what new ideas have been sparked, and how you can apply these ideas to yourself, your student group, and your campus community. We'll also engage in a series of interactive activities that will help you take your NCSL experience back to your campus and student group.

Join us for a night of laughs and fun with three of the biggest comedians in the college market, hosted by Ryan Clauson, recently named Boston's “best young comic.” Appearing with Ryan are Kyle Ploof, who tours with the Comedians of Chelsea Lately and Jeff MacKinnon, nationally touring comedian and contributor to Saturday Night Live. Kyle, Jeff, and Ryan travel the country together and individually, performing at colleges. They are meeting in Boston to put on the first ever NCSL comedy showcase! Don't miss it.

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Saturday, April 6 KEYNOTE | 8:30 a.m. - 9:30 a.m. Becoming an Outstanding Student Leader Hoan Do, Succeeding in the Real World Grand Ballroom Have you ever met someone who truly inspired you? Ever worked with a charismatic, dynamic, and captivating person? Have you ever found yourself wondering, “What is it about this person that makes them stand out from everyone else?” Hoan Do will share how to take your leadership skills to the next level so that you can make the impact you desire, inspire those around you to become better, and leave a lasting legacy on campus.

CONCURRENT WORKSHOP | 9:45 a.m. - 11:00 a.m. Stop Setting Goals. Start Achieving Them!

Business Etiquette Fundamentals

Hoan Do, Succeeding in the Real World Adrienne Salon

Tish Norman, CAMPUSPEAK Duxbury

Setting goals is easy; accomplishing them is challenging. Whether you want to ace a difficult class, get elected to a campus leadership position, or land your dream job after graduation, this workshop will help you discover the specific steps you can take to stack the odds in your favor to achieve what you want in life. LEARNING OUTCOMES 1. Discover the top 5 obstacles that keep people from realizing their dreams 2. Learn a simple 3 step process to achieve your aspirations 3. Understand the “real” purpose behind setting goals KEYWORDS: setting goals, achieving goals, college success

Business etiquette focuses on actions deemed appropriate in professional settings. By cultivating and practicing making positive first impressions in college, it will become easier to do the same in the workplace, and beyond. We’ll address presentation skills, communication tips, dressing for success, and much, much more. LEARNING OUTCOMES 1. Discover key grooming tips and why you should take pride in your appearance 2. Learn good business mannerisms and how to cultivate them 3. Learn proper etiquette for interactions with colleagues, coworkers, and upper management 4. Learn how to use power language from the classroom to the interview KEYWORDS: business etiquette, professionalism, personal appearance, dressing for success

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Saturday, April 6 CONCURRENT WORKSHOP | 9:45 a.m. - 11:00 a.m. Servant Leadership: The Joyful Path to Leadership Excellence

Critical Thinking as a Key Leadership Skill (Session Two)

Matt Tenney, Wanna Save The World, Inc. Martha’s Vineyard Front

Rob Jenkins, The Chronicle of Higher Education Nantucket

Increasing student engagement doesn’t have to be tedious. By applying the principles of servant leadership, a leadership style used by many successful companies, you can make increasing student engagement an inspiring, enjoyable endeavor. In this program, Matt Tenney will introduce you to the power of servant leadership by telling the story of how he discovered the joy of a life devoted to serving others: by living and training as a monk for more than 3 years while confined to military prison for attempting a fraud against the US government. LEARNING OUTCOMES 1. Understand why servant leadership is a highly effective leadership style 2. Improve your leadership ability with servant leadership skills 3. Learn how servant leadership can increase student engagement on your campus KEYWORDS: servant leadership, leadership style, student engagement

For those in leadership positions, the ability to think critically and analytically is indispensable. This session will offer a practical definition of critical thinking, using real-world examples and interactive exercises to help you understand the connection between critical thinking, problem solving, and effective leadership. LEARNING OUTCOMES 1. Understand what “critical thinking” actually means 2. Recognize the importance of problem solving as a leadership skill 3. Understand the connection between critical thinking and problem solving on a practical level 4. Understand the relationship between critical thinking and problem solving and other leadership skills, such as collaboration KEYWORDS: critical thinking, problem solving

PROFESSIONAL WORKSHOP Change Rick Miller, Texas A&M University - Commerce Martha’s Vineyard Back Creating change at any level is a key function of leadership. Knowing how, why, and when are critical. In this session participants will learn several formulas for creating sustainable change that matters. As a professional staff member, you will benefit from learning to be an architect rather than a victim of change. Come ready to change more than your mind about this constant in our daily lives. LEARNING OUTCOMES 1. Learn a change model to help create purposeful, intentional change 2. Understand the “change curve” 3. Realize how emotions factor into supporting or detracting from change 4. Recognize the cost of change vs. the cost of not changing 5. Learn about the New Campus Matrix to assist in designing change KEYWORDS: change models, change curve, creating change, intentional change

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Saturday, April 6 CONCURRENT WORKSHOPS | 11:15 a.m. - 12:30 p.m. A Funny Thing Happened on the Way to Becoming a Leader, Part II Paul Marks, Over the Counter Improv Adrienne Salon This workshop is designed to build on the skills learned in Part I. Returning students will further develop what they learned in the first workshop—listening, teamwork, leadership, and public speaking skills—helping the activities feel more like second nature and easier to demonstrate back at school. (This is the second session of a two-part workshop. If you didn’t attend part one, you’ll still be able to join this session and learn. We’ll review all previously introduced improv games to enhance your comfort level using improv.) LEARNING OUTCOMES 1. Develop enhanced listening, teamwork, and public speaking skills 2. Gain improved knowledge of and comfort with improv through repetition of each game 3. Learn how to teach some of these games, and explain the benefits they can have for individuals and organizations, at school 4. Understand how using both sides of the brain (the creative and analytical) at the same time can yield huge rewards academically and socially 5. Learn to use “who are you” games to really get to know the people in your organizations on a more sincere level KEYWORDS: listening skills, teamwork, public speaking, team building

Personal Branding Cindy Grosso, Charleston School of Protocol & Etiquette, Inc. Duxbury According to a study conducted by the Stanford Research Institute, Harvard University, and the Carnegie Foundation, 85 percent of your professional success will come from your social skills or “polish”, while only 15 percent will come from your technical knowledge. In this program we will learn the importance of personal branding, its components, and how to use the skill of polish to display your personal brand with excellence. Developing your personal brand will give you more confidence and lead to success in business, relationships, and life. LEARNING OUTCOMES 1. Learn the skills necessary to reflect your personal brand with excellence 2. Understand “polish” and how it builds confidence KEYWORDS: personal brand, polish, personal confidence

PROFESSIONAL WORKSHOP A House Divided Rob Jenkins, The Chronicle of Higher Education/Georgia Perimeter College Martha’s Vineyard Back Too often, we see on college campuses a division and a disconnect between “the student services side of the house” and “the academic side of the house.” This seminar is aimed specifically at student services personnel, such as counselors and student life directors, and is designed to help them learn how to see issues from a faculty perspective, even when they don’t agree. LEARNING OUTCOMES 1. Learn to frame requests of and approaches to faculty members in a way that achieves maximum cooperation 2. Learn how to present yourself as an education professional and colleague on equal footing with faculty 3. Learn how to make “common cause” with faculty members in order to better serve students 4. Understand how to advise students who may be in conflict with faculty members 5. Realize when to intervene appropriately on students’ behalf KEYWORDS: student life directors, faculty perspective, cooperation, better serve students

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Saturday, April 6 CONCURRENT WORKSHOPS | 11:15 a.m. - 12:30 p.m. 21 Irrefutable Laws of Leadership

Money Management for Leaders

Rick Miller, Texas A&M University - Commerce Martha’s Vineyard Front

Peter Bielagus, Wealth Educators International, LLC Nantucket

Author and speaker John C. Maxwell shares his “21 irrefutable laws of leadership” around the world. In this session Rick will show you how student leaders can harness the wisdom and power of Maxwell’s laws . From understanding your effectiveness to the importance of leaving a legacy, these laws will help you grow and develop yourself and the other leaders around you. Learn now what has taken many seasoned leaders a lifetime to understand. LEARNING OUTCOMES 1. Discover John Maxwell’s 21 laws of leadership 2. Articulate your own leadership skill sets 3. Develop a platform for future learning based on the 21 laws KEYWORDS: laws of leadership, success as a leader, effectiveness, leaving a legacy

Money management problems are a top reason for college dropout. Let Peter take you on a tour of the money maze using humor and real-life examples. You’ll understand what a credit score is and how to increase your credit score, as well as find the hidden money in your life, protect yourself from identity theft, and save money without pain. Discover why many budgets don’t work and what you can do about it. Peter shares his inspiring story of moving from having $5,000 in credit card debt as a student to living a life of abundance today. LEARNING OUTCOMES 1. Learn how to check your credit report and score 2. Know the six factors that influence your credit score 3. Identify three reasons why most budgets fail and what to do about it 4. Understand your personal emotional relationship with money and how it affects everyday choices KEYWORDS: credit report, credit score, budgeting, identity theft, saving money, living debt-free, investing

LUNCH | 12:30 p.m. - 1:30 p.m. | Grand Ballroom

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Saturday, April 6 CONCURRENT WORKSHOPS | 1:45 p.m. - 3:00 p.m. The Art of Listening: Listen Your Way to Success Cindy Grosso, Charleston School of Protocol & Etiquette, Inc. Adrienne Salon Powerful people have one thing in common--they are good listeners, a trait that accounts for much of their success. How well you listen is a very important part of your business savvy, professionalism, and polish. There is etiquette to communication, and it starts with the art of listening. People who do not listen well come across as uncaring or uninterested. Most people do not even know that they are not listening, even when they think they are! This program reveals how and why that is. You will understand that listening is a learned skill, an art to be acquired. LEARNING OUTCOMES 1. Know how well you listen and how you come across to others 2. Understand the difference between hearing and listening 3. Realize there is more power in listening than in speaking, and why 4. Learn to persuade other using very few words 5. Recognize active listening 6. Learn the power of your own voice KEYWORDS: art of listening, how to be a conversationalist, persuasion, communication etiquette

How to Think (and Plan) Like an Executive Mark Snow, HRD Press Duxbury As a student leader, you have a lot on your mind. Is it distracting you from thinking clearly about how you will fulfill your organization’s most important objectives? Are you and your coleaders focused and aligned on your major initiatives? Are you implementing plans efficiently and effectively? Are you reaching your goals? This session teaches you a simple yet powerful way to think clearly and get results you need. In this workshop you will learn how to manage any project by developing a one-page plan. LEARNING OUTCOMES 1. Define success 2. Create effective goals and objectives 3. Learn how to be accountable for results KEYWORDS: strategic planning, one page plan, accountability

PROFESSIONAL WORKSHOP Bridging the Gap: Overcoming the Divide between Student Life and Academic Affairs Karrie Bowen, Penn State Brandywine Martha’s Vineyard Back Faculty and staff work daily to build thriving campus communities that send successful students into the world. Research shows that student involvement in clubs and organizations leads to stronger ties to the campus and increases the likelihood that students will persist and complete their undergraduate educations. However, one of the biggest issues campuses face is the great divide between student life and academic affairs. This workshop focuses on the importance of faculty involvement in student affairs and will offer ideas on how to get the busiest people on campus to commit to the success of student life. LEARNING OUTCOMES 1. Recognize why a lack of faculty involvement in student affairs exists 2. Identify within the faculty community both leadership strengths and areas for enhancement, thereby aiding the development of strong mentors for student leaders and a network of professional peers 3. Define and practice skills that enhance effective, meaningful, and culturally competent communication among individuals, organizations, and societies 4. Refine skills that advance your organization’s and campus’ missions and also offer incentive for the faculty advisor 5. Know, practice, and appropriately apply information, skills, capacities, and values in the effective administrative operations of a student organization KEYWORDS: faculty involvement, leadership strengths, enhanced communication, student life

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Saturday, April 6 CONCURRENT WORKSHOPS | 1:45 p.m. - 3:00 p.m. The Ultimate Success Habit: How to Improve Performance at School and Lead More Effectively Matt Tenney, Wanna Save The World, Inc. Martha’s Vineyard Front Would you like to experience a taste of one of the most popular training programs at Google and learn how it can help you improve scholastic performance, increase levels of happiness, and lead by example on your campus? In this program, Matt Tenney shares the story of how he transformed his greatest failure into the most important experience of his life through the practice of mindfulness. Google, Intel, and many other leading companies, as well as many universities, offer mindfulness as a way to improve personal effectiveness and develop leaders. LEARNING OUTCOMES 1. Significantly decrease stress 2. Optimize your mind’s performance 3. Develop emotional intelligence 4. Increase levels of happiness and understand how that fuels performance KEYWORDS: mindfulness, servant leader, reduce stress, emotional intelligence, character

Body Language 101 for Leaders: The Top 10 Best and Worst Body Language Positions Ryan Clauson, www.MrAttraction.com Nantucket In this workshop you’ll learn why body language is so necessary to being an effective leader. Learn what body language is best for different situations including dating, meetings, and job interviews. LEARNING OUTCOMES 1. Learn the top 10 best body language positions 2. Learn the top 10 worst body language positions 3. Discover common body language myths 4. Understand body language basics by practicing social scenarios KEYWORDS: body language basics

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Saturday, April 6 CONCURRENT WORKSHOPS | 3:15 p.m. - 4:30 p.m. Comeback Kid

Public Speaking 101

Jeff MacKinnon, Wicked Productions Adrienne Salon

Tish Norman, CAMPUSPEAK Duxbury

Learn about leadership and success through the story of Jeff’s experience on the TV game show The Price is Right. In one hour at CBS Studios, Jeff went from being a fan of the show to being part of its history. He went from sweating his soon-to-explode car to winning a brand new one. He went from being a person who expects very little to one who believes in the power of the unexpected and the value of positivity. Jeff pairs the thrill of being on The Price is Right with the mental attitudes that can make anyone a winner. “Comeback Kid” does not simply tell about a cool experience on television--it offers living proof that anything is possible with an open mind. It takes ideas that have been long ingrained in motivational and spiritual practices and brings them alive in a fun, accessible experience. LEARNING OUTCOMES 1. Understand how to find “positive state” 2. Learn how to visualize success 3. Discover what it means to “live your truth” 4. Learn how to commit to your intentions 5. Learn how to test the limits of your expectations KEYWORDS: visualizing success, finding positive state, commit to your intentions, testing the limits of expectations

Tish demonstrates the fundamental public speaking and presentation skills all leaders need. Her non-intimidating approach helps attendees demonstrate their skills through hands-on practice. You’ll deliver mini-speeches, practicing the use of voice, tone, and body gestures to enhance your message, and receive immediate constructive feedback. Participants will walk away motivated and confident, with public speaking strategies that work. LEARNING OUTCOMES 1. Learn ways to build your credibility 2. Understand how to structure a speech 3. Discover how to build rapport with an audience 4. Improve your self-confidence KEYWORDS: public speaking, presentation skills, body gestures, voice, building rapport, structure of a speech

PROFESSIONAL WORKSHOP The Ultimate Success Habit: How to be Happier and Improve Performance at Work Matt Tenney, Wanna Save The World, Inc. Martha’s Vineyard Back Are you being asked to do more with less? Does it often seem like you’re on the job even when you’re at home? In this program, Matt Tenney introduces you to the practice of mindfulness by telling you how he transformed his greatest failure into the most important experience of his life. Offered by many leading companies like Google and Intel to improve personal effectiveness and develop leaders, mindfulness helped Matt thrive in one of the most stressful environments in the world, and it can help you thrive as a student advisor. LEARNING OUTCOMES 1. Significantly decrease stress 2. Optimize the mind’s performance 3. Develop emotional intelligence 4. Increase happiness and understand how that fuels performance KEYWORDS: mindfulness, reduce stress, emotional intelligence, character

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Saturday, April 6 CONCURRENT WORKSHOPS | 3:15 p.m. - 4:30 p.m. Who's Minding the Zoo? Dealing with Difficult People Rick Miller, Texas A&M University - Commerce Martha’s Vineyard Front Have you ever sat in a meeting wondering just how you got put in charge of the zoo? You’ve got “allegators” (those folks who make allegations without facts), monkeys (those who are highenergy and want to play), tigers (social predators on the prowl for power), Ccamels (hard, long-suffering workers), snakes(enough said), and a host of other animals. You can’t shoot them; they are your members! Learn how to care, feed, and take control of your personal zoo in a fun, fast-moving, interactive session. (No animals or students will be hurt or injured in the process of making this session happen.) LEARNING OUTCOMES 1. Recognize the typical difficult people encountered in work teams and organizations 2. Develop strategies for dealing with difficult people 3. Gain a new point of view about people you serve and work with 4. Develop an appreciation of the unique talents each member brings to the table KEYWORDS: dealing with difficult people, working in teams, appreciating the talents of team members

4:45 p.m. - 6:15 p.m.

Negotiation for Leaders Peter Bielagus, Wealth Educators International, LLC Nantucket Although mastery of the art of negotiation is a skill leaders seek, it is rarely taught. Leaders continually form new relationships, resolve conflicts, and introduce alternative points of view. In this engaging workshop you will learn basic and advanced negotiation techniques you’ll use as a student and as a professional. The best way to understand the principles of negotiation is to practice using real money. Whatever you negotiate, you get to keep! LEARNING OUTCOMES 1. Identify the two types of negotiation and the effectiveness of each one 2. Learn five key negotiation tactics and how they are used 3. Apply negotiating skills for effective communication with individuals and groups 4. Resolve conflicts using negotiation KEYWORDS: art of negotiation, resolving conflict, five key tactics, effective communication

6:30 p.m. - 8:00 p.m.

Optional program for pre-registrants at an additional fee

Networking Event

Certified Student Leader® Program:

Tish Norman, CAMPUSPEAK Grand Ballroom

Retreat Taylor Kriley and Mary Shivley, Emporia State University Cape Cod Bring what you’ve learned during the conference back to your group at the CSL retreat. With the help of program facilitators and a detailed workbook guide, you'll complete interactive activities and create a strategic plan for launching your own project, event, or new idea on your campus. After successfully completing your strategic plan, you will earn the Certified Student Leader designation and be honored at the awards ceremony on the conference’s final day.

Networking is about building relationships, and it can be done one-on-one, in groups, or online. If you thought you had fun meeting people via social media, just wait until you arrive at this event. Bring your energy, because it’s speeddating and musical chairs rolled into one. Get ready to connect with a large number of people in a very short time. Let the networking begin! LEARNING OUTCOMES 1. Learn how to prepare to network so you connect 2. Practice networking’s most valuable practices (MVPs) 3. Build confidence through a series of successful conversations 4. Learn personal branding techniques

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Sunday, April 7 GENERAL SESSION 8:00 a.m. - 8:45 a.m.

Breakfast

Grand Ballroom 8:45 a.m. - 9:15 a.m.

30 Ideas in 30 Minutes: Best Practices Forum

Grand Ballroom This fast-paced 30 minutes is your chance to present in a public forum an overview of a successful program, community service project, or any innovative idea put into action that has improved your campus or community. Be prepared to describe in sixty seconds your campus group's program, the program's goals, and how it made a difference to bring about positive change. 9:15 a.m. - 10:00 a.m.

Certified Student Leader® Program: Certificate Presentation

Grand Ballroom

Taylor Kriley and Mary Shivley, Emporia State University Join us as we recognize and celebrate with those earning the Certified Student Leader® designation at the 74th assembly of NCSL. Successful candidates will be honored for their achievement and join a distinguished group of student leaders who have achieved this designation over the past thirty years.

10:00 a.m.

Conference Adjourns

Optional Program ADVISORS’ PRECONFERENCE WORKSHOP Thursday, April 4 | 9:00 a.m. - 12:00 p.m. Small Fish, Big Ocean: Engaging and Training Today’s Student Leaders Presenter: Nancy Hunter Denney, Zing! Leadership Dev. Systems, LLC Nantucket To develop student leaders capable of changing the world, advisors need not only the motivation, but the methods, mediums and magic. In this preconference session you’ll learn how to facilitate the growth and development of your students by giving them plenty of room to ‘swim’. We’ll explore intentional ways of maximizing the success of a series, a course, a stand-alone workshop, a weekend retreat, or a visual display. Innovative training techniques and methodologies designed to inspire critical thinking, encourage participation, and motivate students to become part of their learning process will be covered. The development of learning outcomes will be presented along with instruction on how to develop training outlines, curriculum, and original self-assessment tools. You’ll leave with an understanding of how to ‘cast a large net’ to ensure a diversity of program offerings for all levels of leaders along with detailed handouts that support the program’s content. LEARNING OUTCOMES 1. Understand the diversity of student learning styles 2. Learn to quickly identify learning outcomes 3. Gain knowledge of leadership programs that offer a progression of skill development 4. Understand how to present leadership development opportunities

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CERTIFIED STUDENT LEADER® PROGRAM SCHEDULE Thursday, April 4 6:00 p.m. – 7:30 p.m. Nantucket

Friday, April 5 4:15 p.m. – 5:15 p.m. Cape Cod

Saturday, April 6 4:45 p.m. – 6:15 p.m. Cape Cod

Sunday, April 7 9:15 a.m. – 10:00 a.m. Grand Ballroom

Group Development – Get ready to experience facilitated networking activities designed to encourage fast connections with participants from other schools. You will experience the group development process by rapidly forming a group with other students. You’ll work with this group throughout the conference, completing activities and sharing in collaborative leadership. The group development skills learned in this workshop are valuable tools you will use again when you get back to campus.

Applying New Learning – We’ll work together to identify what you are learning from the conference activities, what new ideas have been sparked, and how you can apply these ideas to yourself, your student group, and your campus community. We’ll also engage in a series of interactive activities that will help you take your NCSL experience back to your campus and student group.

Retreat – Bring what you’ve learned during the conference back to your group at the CSL retreat. With the help of program facilitators and a detailed workbook guide, you'll complete interactive activities and create a strategic plan for launching your own project, event, or new idea on your campus. After successfully completing your strategic plan, you will earn the Certified Student Leader designation and be honored at the awards ceremony on the conference’s final day.

Certificate Presentation – Join us at the awards presentation as we recognize and celebrate the achievement of the student leaders who have successfully completed the program

Program Facilitators: Taylor Kriley and Mary Shivley, Emporia State University

CERTIFIED STUDENT LEADER® PROGRAM LEARNING OUTCOMES • Learn time-management skills, develop greater autonomy and self-motivation • Develop productive relationships through networking and building partnerships • Create a strategic vision, goals, and action plans for your group • Learn how to develop your campus organization by recruiting, retaining, engaging, motivating, and delegating • Build cohesive groups through better communication, confident public speaking, and creative group facilitation • Learn the steps to create a new initiative from idea formation to project planning to implementation • Use project management tools • Know the importance of passing the leadership of your group to new group members

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KEYNOTE PRESENTERS Ryan Clauson

Matthew Shupp

www.MrAttraction.com Known as “Mr. Attraction,” Ryan Clauson is a professional dating coach, stand-up comedian, body language expert, and author of The Nine Rules of Attraction. Ryan teaches social skills that have helped thousands of men and women build confidence and make stronger connections. Campus Activities Magazine recognized Ryan as the Fastest Rising Star in 2010. (603) 265-0006 Ryan@MrAttraction.com www.MrAttraction.com

Hoan Do Succeeding in the Real World Hoan Do is an inspirational speaker, acclaimed author, and a recipient of the Verizon Wireless Motivator Award. He is fiercely committed to sharing practical advice that helps students succeed in school and in life. Recognized as the best youth mentor by International Examiner, Hoan travels across North America sharing strategies for college success, leadership development, and stress management. (866) 630-5858 hoan@suceedingintherealworld.com @hoando www.succeedingintherealworld.com

Brian Kibby McGraw-Hill Higher Education Brian Kibby is president of McGraw-Hill Higher Education, a leading innovator in the development of 21st-century teaching and learning solutions for postsecondary and higher education markets worldwide. He is responsible for the overall strategic direction of the higher education business and the development of market-leading digital tools, platforms and services, including McGraw-Hill Connect, an all-digital course management platform, and McGraw-Hill LearnSmart, the world’s leading intelligent and super-adaptive learning technology. Before joining McGraw-Hill in March 2011, he was with Pearson Education, where he was senior vice president of Sales, Marketing and Business Development, leading a business that experienced record growth during his tenure. While at Pearson, he directed the launch of the most successful series of products in the company's history. He began his publishing career with McGraw-Hill Education as an account executive in 1991 and later served as president and general manager of McGraw-Hill Education in Australia and New Zealand. He holds a bachelor’s degree in finance from Western Illinois University.

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Penn State Brandywine Matthew Shupp is the director of student affairs at Penn State Brandywine. He received his Ed.D. in higher education administrative leadership from Widener University. He is past president of the Pennsylvania College Personnel Association and has contributed numerous articles to NASPA’s Journal of Student Affairs Research and Practice, ACPA’s About Campus, Acuho-I’s Talking Stick, and reslife.net. Matthew has presented leadership workshops for college and university students all over the country. He enjoys running very long distances and also enjoys jumping out of airplanes. (610) 892-1289 mrs32@psu.edu www.matthewshupp.com

Jon Vroman Front Row On Campus Jon Vroman is an international speaker, bestselling author, and was voted “Campus Speaker of the Year.” He operates by five core values: make authentic connections, create your own reality, be open to change, commit fully, and contribute to others. He travels the world talking with students about what it takes to Live College Life in the Front Row™. In 2005, Jon founded the Front Row Foundation (www.FrontRowFoundaton.org), which has raised more than $900,000 to help people with life-threatening illnesses get front row seats to the concert or sporting event of their dreams. Jon lives in New Jersey with his wife and son. (856) 448-4769 jon@frontrowoncampus.com @jonvroman www.FrontRowOnCampus.com

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WORKSHOP PRESENTERS Peter Bielagus Wealth Educators International, LLC Peter became young America’s financial coach the hard way – by falling deeply into credit card debt. Six months into his freshman year of college, he owed more than $5,000. Determined to get through this money maze, Peter read more than 300 books on personal finance and human development, interviewed experts, and attended seminars. By graduation he had paid off all his credit card debt. As a financial author, speaker, and consultant, Peter now shows college students how to jumpstart their financial lives. He promises to put more money into your pocket today. (603) 606-5685 peter@peterbspeaks.com www.americasfinancialeducator.com

Karrie Bowen Penn State Brandywine Karrie Bowen is an instructor of communication at Penn State Brandywine, where her academic research, which is rooted in grassroots organizing, public relations, and fundraising, lends well to her commitment to the campus’ student affairs department. For the past six years she has served as the advisor of The Lion’s Eye, Brandywine’s campus newspaper, where she oversees a staff of more than 20 students. She also has been the co-advisor of the campus chapter of THON, the largest student-run philanthropic organization in the world since 2010. Her service to the campus community also includes the position of chairperson for the Penn State Brandywine Commission for Women, teaching and aiding in course development for Penn State Brandywine’s Global Programs curriculum, and running her department’s internship program. She received both her B.A. in speech and communication studies and her M.A. in communication studies from Edinboro University of Pennsylvania. (610) 892-1336 kab44@psu.edu @karriebowen

Joshua Fredenburg Vision XY Joshua Fredenburg is a speaker, author, leadership expert, and Generation Y television commentator who is on a mission to empower emerging leaders worldwide with effective leadership, career, relationship, and success strategies. He has published four books and developed an annual national leadership event, the Circle of Change Leadership Conference, to help students

achieve career success after graduation. Joshua mentors student leaders throughout the country; writes a monthly newsletter on leadership, career, and relationship success; and serves on the board of directors for the Lois Swan Leadership Center at California State University, Long Beach. (310) 562-2998 visionxybookings@gmail.com @visionxy www.visionxy.com

Cindy Grosso Charleston School of Protocol & Etiquette, Inc. Cynthia Grosso is a corporate etiquette expert and has been a speaker, teacher, and consultant in this arena for more than 15 years. She is the founder of the Charleston School of Protocol and Etiquette. Cynthia has appeared as an etiquette expert on the Dr. Phil Show and Oprah. She is the author of the Professional Savvy Series, an online learning program for professional table manners that is the only one of its kind in the world and which won a bronze medal global award from Brandon Hall for excellence in e-learning. She is the recipient of the Outstanding American Award, given by the United States Jaycees for outstanding community service. She focuses on the critical ten percent, “the polish” businesspeople and college graduates need to compete and grow in the corporate environment. (843) 207-1025 cgrosso@charlestonschoolofprotocol.com www.CharlestonSchoolofProtocol.com

Nancy Hunter Denney Zing! Leadership Dev. Systems, LLC Nancy Hunter Denney is a speaker, author, and inspirational educator specializing in higher education and leadership. She is the author of five books, including The Now Factors of College Success, and Zing! 21 Insights on Maximizing Your Influence. Her sixth book, Wisdom from the Road, is coming out this spring. Nancy has appeared with Dr. Phil McGraw, Suze Orman, and Soledad O’Brien, and has 12 years of experience in student affairs and 20 years of experience as a full-time professional speaker. She strives to touch the lives of those who hear her words of hope, faith, and motivation. (508) 864-4027 nhdenney@aol.com @NancyHDenney www.nancyhunterdenney.com

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WORKSHOP PRESENTERS Rob Jenkins

Paul Marks

The Chronicle of Higher Education/Georgia Perimeter College Rob Jenkins is a nationally-known columnist for The Chronicle of Higher Education and the author of Building a Career in America’s Community Colleges. He is also a frequent speaker at conferences and on college and university campuses across the country. After nearly 20 years in college administration as a program director, department chair, and academic dean, he currently serves as associate professor of English at Georgia Perimeter College, near Atlanta. (404) 375-5447 rjenkinsgdp@yahoo.com

Taylor Kriley Emporia State University Taylor Kriley is the assistant director for the Center for Student Involvement at Emporia State University. She teaches within the minor in leadership and facilitates leadership presentations and workshops. Her passion to help students develop through the power of leadership stems from her unique leadership identity journey. Taylor's mission is to ignite inspiration and empower leadership education in order to create authentic, active citizens to lead the world. She challenges and inspires people through her innovative questions and unique perspectives. Taylor has a B.A. in communication and an M.S. in counselor education from Emporia State University. (620) 341-5481 tkriley@emporia.edu

Lucilia McConkey Keystone College Luci McConkey holds a B.S. in child and society from Keystone College and an M.S. in human services from Capella University. She currently serves as director of student activities for Keystone College, after having been inspired by the former director to pursue a career in student affairs. Luci works in a place and position that she loves-her students inspire her every day--and they are excited about and proud of the work they do. She lives in Nicholson, Pennsylvania with her husband and baby, Rylan Patrick. (570) 945-8258 @kcsac lucilia.mcconkey@keystone.edu

Rick Miller

Jeff MacKinnon Wicked Productions Jeff MacKinnon is a comedian, host, and writer who refines the art of stating his opinions as facts and has been featured on NBC, CBS, MTV, Sirius XM, Comedy TV, and on the Comedy Central Comics to Watch showcase. He performs at festivals around the world, including the Edinburgh Fringe Festival, is a regular performer at nationally-renowned clubs such as the Hollywood Improv and The Comedy Store, and has contributed material to Saturday Night Live’s “Weekend Update.” His debut comedy album Bring Me to Your Mother, was released in September 2011 and sold more copies than zero. Jeff can be seen seeking attention and validation in comedy clubs, theaters, bars, VFW’s, coffee shops, college auditoriums, and sidewalks adjacent to those venues. (303) 981-4452 jeff@jeffmackinnon.org @wickedcomedy www.jeffmackinnon.org

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Over the Counter Improv Paul Marks is the owner of Briarcliff Hall, a private SAT school. In 2009, Paul put his two loves, teaching and improvising, together and formed Over the Counter Improv. His more than 17 years of private teaching experience made improv a natural extension of his outgoing teaching methodology. Paul started with two students in his inaugural improv class; his second session was almost full, and every class since has had a waiting list. Paul also performs improv and sketch comedy for corporations, charitable events, and festivals. (704) 618-4203 OTCimprov@aol.com www.OTCimprov.com

Texas A&M University - Commerce Rick Miller is a speaker and consultant who works with corporations, associations, non-profits, and educational institutions across the U.S., Canada, and Australia. Using storytelling and interactive exercises, Rick motivates audience members to discover their strengths and create new opportunities. He is currently on the training and development staff at Texas A&M University-Commerce, is a Certified Strengths Based Educator (Gallup), and a part of the John Maxwell team of speakers and coaches. (903) 461-1823 miller.rick@iCloud.com

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WORKSHOP PRESENTERS Tish Norman

Lucas Taylor

CAMPUSPEAK and Transforming Leaders Now Tish Norman, M.Ed is the executive director of Transforming Leaders Now, Inc., a leadership development company specializing in educational programming topics such as leadership, women, career development, and the African American experience. Having spoken in 43 states and 8 countries, Tish has become a favorite among universities, associations, and leadership conferences. Tish has published several articles in collegiate publications and is a contributing author of From Mediocre to Magnificent and Leading the Way, Stories of Inspiration and Leadership. (303) 745-5545 info@campuspeak.com www.tishnorman.com

Keystone College Lucas is an engaging presenter with a compelling message of how to use structure and policy for clubs and organizations in a positive way. He attended Keystone College and earned a B.S. in teaching, child and society. Lucas is a 2009 alumnus of the NCSL Certified Student Leader program. Lucas also has studied and taught around the world in places like Greece, the Czech Republic, Germany, Hungary, and the United Kingdom. Lucas is currently the assistant director of student activities at Keystone College. He also volunteers at the local public broadcasting station, WVIA. (570) 945-8253 ltaylor@keystone.edu

Matt Tenney Mary Shivley Emporia State University Mary Shivley serves as the director of leadership at Emporia State University and works to enhance the out-of-classroom experience for students in the Center for Student Involvement. Mary created and facilitates the Leadership Education and Development (LEAD) program, which provides opportunities for students who want to get practical experience using leadership skills. She helped to create the minor in leadership on the ESU campus and teaches several of the courses. Mary also advises the Associated Student Government, SWARM Leaders, and Sigma Alpha Lambda, a national honorary leadership society. (620) 341-5481 mshivley@emporia.edu http://emporia.edu/leadership

Wanna Save The World, Inc. Matt Tenney believes that kindness, compassion, generosity, and service are the most powerful secrets to success. As a professional speaker and author, Matt shares practical tools used by many leading companies like Google and Intel, to help people improve their leadership skills and personal effectiveness. Since 2006, after transforming his greatest failure into the most important experience of his life, Matt has co-founded and led two nonprofits, written two books, and become a certified leadership development consultant with the prestigious Perth Leadership Institute. (813) 944-7135 matt@MattTenney.com @MattTenney1 www.MattTenney.com

Mark Snow

Michael Weber

HRD Press Mark Snow is the vice president of performance technology at HRD Press. He has worked with more than 100 organizations on a variety of performance improvement initiatives specializing in the areas of strategic planning and workforce education. Mark specializes in analyzing organizational and individual performance, instructional design for classroom and eLearning courses, and defining success metrics to ensure alignment to business needs. He is a member of The Institute of Management Consultants, The American Society of Training and Development, The International Society for Performance Improvement and The Society for Human Resource Management. (413) 253-3488 mark@hardpress.com @hrdpress www.hrdtrainingsolutions.com

Southwestern Consulting Leadership Institute Michael Weber founded the Southwestern Consulting Leadership Institute in 1993 with the focus of helping leaders build the skills and habits needed for today’s dynamic business environment. Since then Mike has presented to more than 100,000 students and adults at conferences and colleges from Maine to California. He brings a fresh voice to the process of growth, change, and leadership. Mike helps his audiences to change how they act--by first changing how they look at life. Change is rarely easy, but with the right tools and mental attitude, it can be a whole lot of fun. (603) 362-6117 mike@youcanlead.com www.youcanlead.com

NCSL SPRING 2013 Conference

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2013 SPRING CONFERENCE EXHIBITORS NCSL thanks our spring 2013 exhibitors for their partnership with us. Exhibit hours are 8:30 a.m. to 5:00 p.m. Thursday, April 4th. Campus Orb

McGraw Hill Higher Education

Campus Orb is a technology based company founded by former active student leaders. Our mission is to help schools connect with students, and to help students get more deeply involved with their campus. We offer affordable, beautiful, and feature rich smartphone (iPhone/android) apps and website designs. We give you the ability to update your app(s) or website easily and instantly without the need to code. Anyone can do it! www.campusorb.com

It's an exciting time to join the McGraw Hill Higher Education team! As a Student Ambassador you will help shape the future as you partner with a company that is leading the way in personalizing education through powerful adaptive technologies. Develop valuable business skills. Connect with faculty and students. Network with a Fortune 500 Company. Learn how you can become an Ambassador today. www.mhheambassadors.com

College Discount Cards

P.W. Leopard

Get credit for saving your students money and show them that you care! Founded in 1998, College Discount Cards is the leading provider of discount cards for college students, currently serving 55 colleges and reaching over 500,000 students. Each card has discounts from 20+ local businesses. Student government and other organizations purchase the cards and give them away free to students. This makes your student organization look good, and shows that you care. It is a great welcome gift for incoming freshmen this summer and fall. Kick off your new administration with savings for your students that will only help your legacy. www.collegediscountcards.com

P.W. Leopard creates and manages easy to implement programs to enhance the lives of your university and college students. For most students who attend university and college the transition from living away from home can be difficult. By participating in our programs you will be providing your students with valuable, essential and helpful products to help them through this challenging transition. There is only one chance to make a first impression on your new students. We want to help make it the best it can be. In the 2013 P.W. Leopard orientation pack you find toiletries students hate to buy but have to spend money on, food items students love to eat or snack on, and other essential items. www.pwleopard.com

Cross-Cultural Solutions Cross-Cultural Solutions is a nonprofit organization working to address critical global issues by providing meaningful and sustainable volunteer services to international communities and by contributing responsibly to local economies. With 12 unique program sites around the globe, we’re changing the way volunteering is done, making it a safe, exciting adventure of a lifetime. Our vision is of a world where people value cultures that are different from their own, are aware of global issues, and are empowered to effect positive change. If you're looking for a one-of-a-kind international internship program – or a meaningful and fun way to spend a break – Cross-Cultural Solutions can help you achieve a balanced program that works for you. www.crossculturalsolutions.org

Harvard Kennedy School Harvard Kennedy School maintains an abiding commitment to advancing the public interest by training skilled, enlightened leaders and solving public problems through world-class scholarship and active engagement with practitioners and decision makers. The school offers the depth, reflection, insight, and excellence of ideas and teaching that can shape future leaders, affect public policies, and make an impact on people and their daily lives. We offer master’s degrees in public policy and public administration. www.hks.harvard.edu

FreezeCrowd FreezeCrowd is a social networking platform for college students and alumni that connects people in group photos. www.freezecrowd.com 26

Places4Students Places4students.com is the exclusive off-campus housing listing service for over 100 college and university campuses throughout North America. As a school's partnered service, faculty and staff promote Places4Students.com and refer students directly to the customized webpage established for their campus. Benefits for students are that all online student services are provided for free, including rental property listing searches, roommate profiles and student sublets. Benefits for schools include partnership with a proven service since 2003; detailed reporting and tracking of results; fully trained professionals to service schools, students, and landlords alike; no administrative or service responsibilities, plus a substantial revenue share. We help students find a home away from home! www.places4students.com

Sigma Alpha Lambda Sigma Alpha Lambda is a national leadership and honors organization dedicated to developing the individual member and serving campuses and communities around the country. The mission of Sigma Alpha Lambda is to recognize students for academic achievement, engage them in service, and develop them for leadership. There are over 100 Sigma Alpha Lambda chapters in 36 states striving to make an impact in the lives of students and communities. We have partnerships with: NCSL, Beyond Credentials, the American Cancer Society, Feeding America, National Youth Service Day and the President's Volunteer Service Award. Visit our website for information about a chapter near you or to find out how to start a chapter at your university. www.salhonors.org

NCSL SPRING 2013 Conference


Hyatt Regency Boston MAIN LOBBY FOYER

FOYER

FOYER BACK OF HOUSE

4TH FLOOR

Registration Here


National Center for Student Leadership Spring 2013 Program