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The Mountaineer

May 2011

Volume 18, No. 5

Baldrige Beat

Madigan Healthcare System creates the premier military healthcare organization through a culture of teamwork, caring, compassion, diffusion of innovation and exceptional outcomes. Madigan is the best place to provide and receive care, to teach and learn clinical medicine and to conduct bench-to-bedside research.

MISSION Madigan Healthcare System provides world-class military medicine and compassionate, innovative, academic health care for Warriors and Warrior Families past, present and future.

VALUES • Compassion • Quality • Teamwork • Innovation

STRATEGIC OBJECTIVES • Readiness • Population Health • Patient-Centered Focus • Quality Workforce • Education and Research • Community Partnerships • Resource Management

WHAT’S INSIDE Hospital employees shine during research showcase...........2 TRICARE Young Adult now available................................2 Healthy Living......................................................................3 President nominates 43rd Army Surgeon General...............4 Staff participate in Bataan Death March....................................5 Soldiers awarded German Armed Forces Proficiency..........5 Madigan Soldiers participate in BOSS Football........................6 Madigan Heroes...................................................................7 WTB: Service dog program gets revamped for WTB.........8 Team training at Madigan still a high priority........................9 Community.........................................................................12

Community-based clinic open for business By Thomas Bradbury Jr. Community Relations Officer


adigan Healthcare System made history today when it opened its first primary care clinic outside of Joint Base Lewis-McChord gates. The ribbon cutting ceremony officially recognized Madigan-Puyallup Community Medical Home as the first of two coming to Washington. Combined with the second clinic, opening this summer in Thurston County, Madigan will be providing care where Soldiers’ Families live. “As members of one of the nation’s largest healthcare systems, our mission, as medics, is to promote good health and to provide comprehensive care for the Army Family,” said Maj. Gen. Philip Volpe, Western Region Medical Command commanding general. The Puyallup clinic, located in the Sunrise Shopping Center, will provide primary care to the Family members of active duty military, regardless of branch, who live in the Puyallup area. “Family Members enrolled to the Madigan-Puyallup Community Medical Home will have access to a variety of medical and behavioral

Thomas Bradbury Jr.


Madigan Healthcare System: “Values-based, Standards-driven...Always”

Western Regional Medical Command commanding general, Maj. Gen. Philip Volpe and Madigan Healthcare System commander, Col. Dallas Homas join the first Families to enroll in the clinic, clinic manager Frank Bannister, and the Army Corps of Engineers in cutting the ribbon to open the Madigan-Puyallup Community Based Medical Home.

health services, to include some laboratory and pharmacy services, all under one roof,” Volpe added. “Routine radiology services will be provided at Madigan, or by our network TRICARE providers, located just minutes from here.” Also new to Army medicine is

the Medical Home concept. “Army Medical Homes are designed to deliver a common experience of care that makes navigation of our healthcare system easier and more consistent as military Families move with Please see CLINIC, PAGE 11

Holocaust Remembrance Days recognize justice By Thomas Bradbury, Jr. Community Relations Officer


adigan staff came together May 4 at the Lettermen Auditorium to rejoice in the resiliency of the human spirit and to mournfully remember one of the greatest atrocities committed during the 20th Century. This year marks the 65th anniversary of the Nuremberg Trials that served justice to Nazi leaders who carried out the Holocaust. Fittingly, the theme of this year’s Days of Remembrance event was “justice and accountability in the face of genocide: what have we learned.” The event featured guest speaker Rabbi Bruce Kadden from Tacoma’s Temple Beth El, as well as a Madigan staff member and the commander. “Days of remembrance is particularly meaningful to me because my father was born in Germany, and left with his Family in 1933, however much of his extended Family died in the Holocaust,” said Kadden. Kadden, who is a renowned Jewish

Tawny M. Dotson

The Workforce Focus Performance Excellence Team is one of six teams created over the last eight months in support of our deployment of the Baldrige Performance Excellence Business Model. The team’s charter is to evaluate and improve processes that result in increased engagement of the workforce, satisfaction, and improvements in our culture. The team will address opportunities for improvement relating to our workforce and to develop coordination of initiatives between staff and volunteers. The team supports Strategic Objective Four – Quality Workforce: Build and sustain a resilient workforce that embraces Madigan Healthcare System values. The team’s members all understand Madigan’s success depends increasingly on an engaged workforce that benefits from meaningful work, clear organizational direction, and performance accountability, and a work environment that is safe, trusting, and cooperative. The Voice of the Staff Workgroup has been created to help the workforce focus team understand and identify opportunities for improvement through information derived from Army Medical Command surveys and focus groups.

Sgt. 1st Class Curtis Minard looks over the Holocaust Remembrance Day display at Madigan Army Medical Center May 4. Minard was particularly interested in looking for references to the posts he was stationed at in Germany during previous assignments. “Many of the barracks at Baumholder had SS symbols carved in the walls,” said Curtis. “It was originally an SS training camp.”

educator did not speak of sorrow or healing or even vengeance, he spoke of justice.

He referred to the justice that was Please see HOLOCAUST, PAGE 11

May 2011

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Hospital employees shine during research showcase Madigan’s Department of Clinical Investigations held a one-day event highlighting the many ongoing research projects by employees for staff and patients By Thomas Bradbury Jr. Community Relations Officer


nce a year some of Madigan Healthcare System’s brightest stars get together and shine. They display their research projects and demonstrate, during Madigan Research Day, another reason why the hospital is at the tip of the medical spear. “This is a great day to rejoice in the excellence being done here,” said Col. Dallas Homas, Madigan Healthcare System commander. “It’s these efforts that drive excellence over the horizon.” Current research being accomplished at Madigan, from studies on Human Immunodeficiency Virus to Sleep Apnea, was presented throughout the annual, daylong event held April 29 in the Letterman Auditorium. “Madigan Research Day is

a chance to inform the community about the quantity and caliber of the research being conducted at Madigan,” said Col. David McCune, chief of the Department of Clinical Investigation. “It is also a chance to honor some of the outstanding contributions to research in the past year.” The categories presented included retrospective research, prospective research, pre-clinical research, often called “bench research,” and case reports. Although the day is produced by the Madigan Department of Clinical Investigation, all members of the Madigan staff were welcome to present research. In a field where advances come out every day, being involved in research is vital for all members of a medical team. “Having a robust research program is essential to the mission of training the next generation of physicians and nurses,” McCune said. “One of the criteria by which residencies and fellowships are judged is scholarly activity. Without DCI, it would be impossible to continue the

training mission.” “Like so many things in medicine, it’s a team sport,” added Homas. “The inquisitive minds that do the research need the support of those around them.” The Department of Clinical Investigation includes the Research Administration Service, which facilitates the administrative side of research regulation. This support allows Madigan to conduct research in the first place. Also under DCI is the Research Operations Service which ensures the scientific integrity of studies conducted at Madigan and conducts basic science research in collaboration with multiple clinical departments. In addition, the department also has support for statistics, information technology and grants. With Madigan’s doctors and nurses training in facilities all over the Puget Sound, and local facilities and schools sending their providers here, many Western Washington providers are

very familiar with Madigan. However, research pushes Madigan’s name far beyond the Cascades; Madigan had 419 active studies in fiscal year 2010, with 204 of them published in medical journals throughout the world. “Some of the things we do here affect the rest of this planet,” Homas emphasized in his opening remarks to research day. “Truly, research can change the world.” Contrary to popular belief, research is not just done by medical doctors. Lt. Col. Melissa Wallace, who is a registered nurse, and holds a doctorate in nursing from the University of Utah, is a full time researcher in Madigan’s Center for Nursing Science and Clinical Inquiry. Wallace presented a study on information processing. The department assists nurses to discover and interpret facts using systematic methods for the purpose of improving patient care. In addition, the CNS&CI mission includes conducting and utilizing research and evidencebased practice to enhance the health of military beneficiaries

and to improve the TRICARE health care delivery system. Wallace also viewed the research centric event as an opportunity to showcase her department. “I like that the doctors will get to see what nurses are researching,” Wallace said. “I also hope that other staff and leaders in the hospital will take a look and see what it is that we can do. Our research diversity through clinical, business, informatics, etc., adds value to our patients, our [Military Treatment Facility], our Corps, the [Army Medical Department], and the [Military Health System]. I am proud of our contributions.” While researchers only get one day to showcase their findings to everyone, the impact and impression lasts much longer. “Much of what happens in research is not visible in the day-to-day activities of the hospital,” McCune said. “Many attendees leave saying ‘I had no idea that this was being done at Madigan.’ (Madigan Research Day) is our day to get the word out.”

TRICARE Young Adult coverage now available for beneficiaries TRICARE Press Release


RICARE Young Adult is now open for enrollment with coverage beginning May 1. Uniformed services’ dependents who are under 26, unmarried and not eligible for their own employer-sponsored health care coverage may be qualified to purchase TYA. The program offers TRICARE Standard coverage for monthly premiums of $186. A premium-based TRICARE Prime benefit will be available later this year. Dependent eligibility for TRICARE previously ended at age 21, or age 23 for full-time college students. Similar to provisions in the 2010 Patient Protection and Affordable Care Act, TYA extends the opportunity for young adults to continue TRICARE health care coverage, as long as their sponsor is still eligible for TRICARE.

Complete information and application forms are available at TRICARE officials encourage beneficiaries to explore all possible health care plan options and costs when choosing a plan that best meets their needs. Those considering TYA should determine if they are eligible before completing and sending in an application. The application and payment of three months of premiums can be dropped off at a TRICARE Service Center or sent by mail or faxed directly to the appropriate regional health care contractor. Madigan Healthcare System maintains a TRICARE Service Center on the second floor of the Medical Mall. Beneficiaries can find out where to send their form and payment by filling out the simple profile at to get information tailored to their specific location. Once the initial payment is made, monthly premiums

must be paid in advance through automated electronic payment. When the application is processed, TRICARE coverage will begin the first day of the following month. However, since TYA was “fast-tracked” to begin enrollment as soon as systems changes, forms, premiums and other rules governing the program were approved and in place, TRICARE Management Activity will allow eligible applicants to

be covered for the full month of May as long as enrollment forms and payment are received (not postmarked) by the regional contractor prior to May 31. Those eligible for TYA who have been saving receipts since Jan. 1, in anticipation of the new program, can also pay all premiums back to January to purchase coverage retroactively. After getting a welcome letter and enrollment card, dependents and their sponsor are encouraged to visit a uniformed services identification card issu-

ing facility to obtain a dependent ID card. The card will assist in identifying the dependent as eligible for health care, prescriptions and access to military installations. Nearby ID card facilities can be found through a link at The signing of the National Defense Authorization Act in January, brought TRICARE in line with the provisions of the 2010 Patient Protection and Affordable Care Act, and enabled the extension of excellent TRICARE coverage to this new group. The TRICARE Management Activity appreciates all government partners who helped make this benefit available so quickly. To get e-alerts on TYA and other TRICARE news, sign up at subscriptions. For more information, contact a customer service representative at 888-874-9378.

Healthy Living May 2011

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By Tawny M. Dotson Editor


Tawny M. Dotson

ach month a group of survivors come together to share, learn and work together to do more than survive head and neck cancer; they come together to thrive, and for some, beat cancer altogether. The Head and Neck Cancer

Nora Patterson, a registered dietitian with Madigan Healthcare System serves soup full of dark green vegetables which are believed to help the body fight cancer. Patterson was the guest speaker at a recent Head and Neck Cancer Survivors’ meeting at Madigan.

Survivors Group meets on the second Wednesday of every month in Madigan Healthcare System’s Richmond Conference Room at 1 p.m. The group is led by Cathy Blank, a speech pathologist in Madigan’s Ear, Nose and Throat Clinic. Each month Blank creates a theme or topic for the meetings that include speakers and hands-on experience with a new technology that makes life easier for the survivors. The group has filled the conference room to capacity at times and the members of the group speak very highly of the meetings. “We have a wide range of folks attend and our plan is to touch on a variety of things. Not just cancer related issues, but other things that are involved in being a survivor like general health, support systems and relaxation,” said Blank. In March, one of Madigan’s Registered Dietitians, Nora Patterson spoke with the group about cancer fighting foods and detailed the types of foods that have been shown to prevent and fight different types of cancers.

“There are a large percentage of cancers that are preventable by lifestyle changes,” said Patterson. “The concept is that the interactions of foods together can help to fight cancer.” In the class Patterson cooked soup, smoothies and muffins for those that attended and provided recipes that included a number of the foods she discussed. She offered not only knowledge on diet, but cooking and incorporating the foods into life. After the presentation is over, the members of the group lingered asking each other about missing members. “When something like this happens you don’t see a lot of people who have this,” said Mike Bush, a member of the support group. “The first thing we walked in here today and said has anyone seen Louis? He had a reoccurrence and we talked about how he’s doing.” It’s clear that while their battle may be personal, the group has shown them they are not alone. “Getting the group together is nice because we see that there are others, it’s not just you,” said Kiyomi Ozanich

Tawny M. Dotson

Head and neck cancer survivors convene for support

Cathy Blank, a speech pathologist at Madigan Healthcare System, serves soup for attendees at the Head and Neck Cancer Survivors Group meeting at Madigan. In the background Nora Patterson puts together a smoothie for the audience. The monthly meetings’ recent topic was how lifestyle and diet changes can assist with a patients’ cancer battle.

who attends with her husband Mike who has been battling throat cancer successfully for more than 10 years. It is not just patients who attend the support group, a number of them bring along their spouse. Some of the topics are not cheery, but are intended to prepare them for the issues they might deal with along the way. “They had the social worker come and talk about resources available,” said Kiyomi.

“They brought the lady here to talk about hospice care and I know who I need to go talk to if I need it,” said Bush. The groups’ members are being provided an opportunity to come to Madigan not just for their medical procedures, but also for the support they need. In the end the group provides each of them with the knowledge they need to steer their own ship on the journey to beating cancer, for good.

Act F.A.S.T to recognize and respond to stroke symptoms By Trish Prosser

Public Health Psychologist U.S. Army Public Health Command


ational Stroke Awareness Month takes place in May every year. Stroke is the third leading cause of death and a leading cause of disability in the United States. About 795,000 strokes occur in the United States each year. About 610,000 of these are first or new strokes, and about 185,000 occur in people who have already had a stroke. The National Stroke Association urges education to help reduce the incidence of stroke. The three main approaches to education are: • STOP stroke through

risk factor management. • Act F.A.S.T. to increase recognition and response to stroke symptoms. • Spread HOPE about recovery from stroke. Strokes can affect all people, regardless of age, race or gender. Eighty percent of strokes can be avoided, however there are uncontrollable and controllable risk factors for stroke. Uncontrollable risk factors include being a male over age 55, being African-American, Hispanic or Asian/Pacific Islander, or having a Family history of strokes. Controllable risk factors for stroke involve lifestyle and medical risk factors. Lifestyle risk factors that

can be controlled include tobacco use, alcohol use, physical inactivity and obesity. Medical risk factors that can be best managed by working with a physician include high blood pressure, high cholesterol, diabetes, certain heart conditions and circulation problems. The National Stroke Association stresses the importance of learning the warning signs of stroke and recommends the FAST acronym to help people remember the warning signs: F – FACE: Ask the person to smile. Does one side of the face droop? A – ARMS: Ask the person to raise both arms. Does one arm drift downward?

S – SPEECH: Ask the person to repeat a simple phrase. Is their speech slurred or strange? T – TIME: If you observe any of these signs, call 9-1-1 immediately. Recovery from stroke is an ongoing process. For some people, it may start with formal rehabilitation to restore independence and quality of life. The National Stroke Association encourages learning about stroke and recovery, and provides additional resources. For more information on strokes, visit the National Stroke Association’s website at The Centers for Disease Control

and Prevention, http://www.cdc. gov/Features/Stroke/, or Health Central, The U.S. Army Public Health Command (Provisional) focuses on promoting health and preventing disease, injury and disability in Soldiers and military retirees, their Families, and Army civilian employees. As well, when it reaches full operational capability in October 2011, the USAPHC will oversee effective execution of full-spectrum veterinary services throughout the DoD. The USAPHC was created from the merger of the U.S. Army Center for Health Promotion and Preventive Medicine and the U.S. Army Veterinary Command.


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President Obama nominates 43rd Army Surgeon General: Maj. Gen. Patricia Horoho T

oday is a historic day in Army Medicine. On behalf of the entire Army Medicine Team, it is my pride and pleasure to congratulate Maj. Gen. Patricia Horoho for her selection as our 43rd Army Surgeon General and the Commanding General, U.S. Army Medical Command! Patty is the first female and first Nurse Corps Officer nominated by the President of the United States as TSG & CG, MEDCOM in Army Medicine’s almost 236 years of service to the Soldier, the Army Family, and the Nation. She is absolutely the right SoldierMedic Leader for these important responsibilities. Horoho is currently serving as the U.S. Army Deputy Surgeon General and 23rd Chief of the U.S. Army Nurse Corps. She is a trusted friend, valued mentor and respected colleague--the quintessential military medical leader. She has a very distinguished career which includes command at every level and a variety of strategic positions which have more than adequately prepared her for serving as TSG & CG, MEDCOM. The perspective she has gained and enlightened leadership skills she has honed in serving as a nurse at the bedside of her patients, in senior clinical leadership roles, in command of deployable and garrison hospitals,

The Mountaineer

in regional medical command and in senior staff positions developing strategic policies for the Army and Military Medicine have invested her with unique talents. Horoho has received numerous military, service and unit awards. Her civilian accolades include recognition in 1993 by “The Great 100” as one of the top one hundred nurses in the State of North Carolina. She deployed to Haiti with the Army’s first Health Facility Assessment Team. She was honored on Dec. 3, 2001, by Time Life Publications for her actions on Sept. 11, 2001, at the Pentagon. On Sept. 14, 2002, she was among 15 nurses selected by the American Red Cross and Nursing Spectrum to receive national recognition as a “Nurse Hero.” In April 2009, she was selected as the USO’s “Woman of the Year.” Horoho is a sterling example of the many talented and dedicated Army Medicine leaders in our ranks. I have been blessed with the most gifted senior colleagues and advisors with whom I have ever served. As I complete my tour in December as your Surgeon General & Commanding General and anticipate transitioning this great Army Medicine Team, I will retire knowing that our Army communities, especially the Nation’s wounded, ill and injured, their Families, and Army Medicine have been left in the caring hands of a remarkable and compassionate servant-leader.

Maj. Gen. Patricia Horoho, pictured here, served as the commander of Madigan Healtchare System from 2008 to 2009 and the commander of Western Regional Medical Command from 2008 to 2010. She is currently the Deputy Surgeon General and Chief of the U.S. Army Nurse Corps. The nomination must be confirmed by the Senate.

My wife, Audrey and the entire Schoomaker Family extends best wishes to Patty and to her husband, Ray, their children and extended Family for this singular nomination and thanks for the support she has been given throughout a long and distinguished career. We are and will continue to be Army Medicine: Bringing Value … Inspiring Trust. Horoho’s biography may be found at: mil/leaders/horoho.html.

Since 1948

Distinguished Grads

Courtesty Photo

Madigan Healthcare System’s The Mountaineer is an unofficial monthly offset newspaper for the Madigan Healthcare System, authorized under the provisions of AR 360-1. Contents in this publication are not necessarily the official views of, or endorsed by, the Department of Defense, Department of the Army and Madigan Healthcare System. For information about The Mountaineer or to submit a story idea, contact Madigan Healthcare System Strategic Communication Office’s The Mountaineer Acting Editor Tawny M. Dotson at 253-968-3729, or Circulation: 2,000

Commander Col. (Dr.) Dallas W. Homas Strategic Communication Director Jay Ebbeson Command Information Officer/Editor Tawny M. Dotson Community Relations Officer/Photographer Thomas Bradbury Jr. Warrior Transition Battalion Public Affairs Suzanne Ovel


ear Col. Homas,

Courtesy Photo

By Lt. Gen. Eric Schoomaker Commanding General U.S. Army Medical Command


Spc. Tanya Shaw prepares to receive the Army Achievement Medal from Col. Beverly Cornett, deputy commander for nursing at Madigan Healthcare System, as the Distinguished Honor Graduate for Phase One and Two of the Surgical Technologist Course 001-11. Shaw graduated from this very demanding program here at Madigan and was the top graduate for all thirteen sites of the Surgical Technologist Course 001-11. Shaw’s commitment to academic and clinical excellence set the standard for others to emulate. Also graduating from Madigan was Pfc. Jennifer Palmer.

Very, very nice. It may be unusual to say, but one of the reasons why I am proud to work at Madigan, is the spirit and good will that our food services folks bring to our fellow employees and patients. I “talk up” the Madigan cafeteria to our active duty folks all of the time. Can’t get a better (and healthier) meal at a lower price anywhere in the Puget Sound--and all in a great setting with the sunlight coming through those big windows. By the way, I have also enjoyed the outdoor feature during the summer-BBQ fun! And, with food, seasonal celebrations are a big deal. Will never forget the Halloween menu and the humor that went with it. As you may see, I am a psychologist and have been serving the military for decades now, both as active duty and as a civil service guy. Many of us in the military have moved away from our Families, and “breaking bread’ during special occasions is one way that we can make new relationships, and our Madigan food service men and women make this happen. I really do applaud them. I also have been an inpatient at Madigan and, yes, even though for medical reasons it was a ‘bland’ diet, the meals were delicious and the attendees were humorous and kind spirited. Healing stuff there. Warren, Madigan Staff Member


ear Col. Homas,

I had open heart surgery done by Dr. Meyers and his staff. I would like you to know that I never had a physician care as much as Dr. Meyers did and answer all my questions. Also, he took a lot of his time to study my case because of the rare type of problem I had. I felt that I was in very good hands and would highly recommend Dr. Meyers to anyone. I am healing well and I am very grateful to him. Charles, Eatonville


ear Col. Homas,

This is a belated thank you for the care and attention to my husband’s needs the night he was admitted to the ER. He received great care from all the staff during his hospital stay. Brenda Millen, a social worker, has been a great help to our famliy. My husband was not always an easy person to take care of but we wanted to thank the staff for all their efforts while he was at Madigan. Lois, Tenino

May 2011


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By Col. Elizabeth Mittelstaedt Chief, Madigan Consolidated Education


Courtesty Photo

he word “bataan” portrays a powerful image for the 15 survivors of the “Bataan Death March” who attended the memorial march at White Sands Missile Range March 27. The word, “Bataan,” portrays different images for the 6,300 marchers who completed either the 15 mile or the 26.2 mile routes on that day. The annual march honors the sacrifices of the men and women who defended the Bataan Peninsula and Corregidor in the Philippines during World War II. The

brutal, forced march, made by approximately 75,000 Soldiers and civilians over 60 miles, occurred in April 1942. Only 64,000 reached their destination. 14 staff members from Madigan participated in the event; they included 11 staff from the pharmacy (one civilian, three officers and eight enlisted personnel), one staff member from the Intensive Care Unit and two staff members from Consolidated Education. Pharmacy members participated in the male and female, light and heavy categories. The Pharmacy team started training in November with weekly short routes of

Maj. Meemie Tha, center, participates in the Bataan Memorial Death March. Tha joined a large group of Madigan employees who participated in the annual event.

three to 10 miles. Per team captain, Sgt. Travis Danning, eight weeks before the event, the team increased the mileage and two weeks prior to the event, completed a 20-mile march through Tacoma. Capt. Andrew Krause, Intensive Care Unit-East, participated in the march previously and continued to be impressed with the participation of the amputees in the march and with the original Bataan survivors who encouraged participants along the route. Fifteen of the survivors were at the event this year. They were, introduced at the start line and recognized at the awards ceremony. They proudly discussed their experiences, posed for photos, shook hands and thanked the participants. It was a humbling moment when one of the participants met 93-year old survivor, Ben Skardon. Skardon was participating in his fourth year at the march….and even walked nine miles. The challenging course wound up and down hills across packed dirt roads, pavement and the dreaded “sand pit” which consisted of a mile of 3-inch deep sand. Although the temperature was a mild 73 degrees, the wind gusted from 5 to 30 mph. “I never thought I would not finish. Seeing the wounded Warriors and partici-

Courtesty Photo

Staff participate in Bataan Death March to test their own limits

Col. Elizabeth Mittelstaedt is pictured at mile marker eight during the Bataan Memorial Death March event March 27 in White Sands Missile Range,

pants in heavy packs passing by me was a motivation. I felt every ounce of pain as well as pride,” said Maj. Meemie Tha. All Madigan participants agreed the motivation in the march was to complete an extremely challenging physical event and to honor veterans who completed the original Bataan March in 1942.

By Staff Sgt. David Chapman 5th Mobile Public Affairs Detachment

or many Soldiers, the honor to earn another country’s award is something they do not get the chance to achieve very often. But for a select few from Joint Base Lewis-McChord that opportunity presented itself April 30 and May 1. Das Abzeichen fur Leistungen im Truppendienst, or The German Armed Forces Badge for Military Proficiency, is an award earned by German Soldiers and one that after earning it can be worn by any rank in the United States Army. Those who successfully accomplish all the tasks will qualify to wear the gold, silver or bronze award. For the Soldiers of the Bundeswehr, this test is done every year, with even more events. “In Germany we have not only the sport portion of this event, but we have also adapted a first aid test to complete as well, “said Sergeant Maj. Kay Rogge, German Liaison to the Army Intelligence Center of Excellence, Fort Huachuca, Az. The two-day competition was a first for JBLM; the event was hosted by Madigan Healthcare System. Seventyfour Soldiers began the nine-task process that included a 200-meter swim, 3,000meter run, shot-put, long jump or high jump, and had the choice to run either a 100-meter sprint or 1,000 meter dash. Those who successfully made it through

Staff Sgt. David Chapman


Sergeant Maj. Kay Rogge, German liaison to the Army Intelligence Center of Excellence, shares some advice with a Soldier, for throwing the shot-put during practice before the real event at Cowan Field, April 30.

the first day returned for a nine-millimeter qualifying range and then the final event, a 7.5-mile ruck march, in under two hours for those trying to earn the gold badge; 5.6 miles in an hour, thirty minutes for the silver badge and 3.8 miles in one hour for the bronze badge. “We had 90 people commit to getting this badge. Of that 90, 74 actually showed up to compete and gave of their time and

their weekend. This is dedication at a personal level to go after something that is not required of their day-to-day business,” said Col. Dallas Homas, Madigan Health Care System commander. “My hat is off to everyone of you for being HUA. The fact is that you went after this and for that I’m proud of you.” But for many of those who go after this award, the opportunity to wear the coveted medal means more than just having something shiny on their uniform. It is about doing something that allows them to stand out from other Soldiers. “It feels amazing to earn this badge, because I know not every Soldier in the Army has done this. It is a very small group. It is just a great accomplishment to me,” said Pfc. Cameron Aschenbrenner, medical laboratory technician. “My leadership was extremely supportive of me. They pushed me and made sure that I was at every training event. It was easy with all the motivation I received.” This being a first time event at JBLM, organizing the opportunity has proven to be a challenge and an excellent opportunity. “I think the event was an absolute success. We had some of the last minute issues that you get with something this large, but I think we handled it well,” said Capt. Tristan Manning, Headquarters and Headquarters Company commander. “I hope that this event becomes

Staff Sgt. David Chapman

JBLM Soldiers awarded German Armed Forces Proficiency Badge

Pfc. Cameron Aschenbrenner, a medical Laboratory Technician with Madigan Healthcare System, launches a shot-put as one of the tasks required to compete for the German Armed Forces Badge for Military Proficiency, at Cowen Field April 30.

an annual thing because it is such a great opportunity to have Sergeant Major Rogge from Fort Huachuca be able to come up here and certify and officiate this event.” Of the 74 Soldiers who began the event only 36 managed to complete all the tasks required to wear the eagle head medallion.

May 2011


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Tawny M. Dotson

Madigan Soldiers participate in BOSS Football Tourney

Number 3, Staff Sgt. Thomas Duclos and Sgt. Frederik Ramos (4) grab the flags and end a member of the Chiefs’ run. “The tournament went well for us, we didn’t have a lot of time to practice, and we made it happen with what personnel we had. For the upcoming season, I’m sure we will be a force to be reckoned with,” said Duclos, team co-captain.

Tawny M. Dotson

The teams’ first game ended with their win 6-0 against the Chiefs, which was a conglomerate of Soldiers from many Joint Base Lewis-McChord units. The one-day tournament ended for the Gators when they lost in the semi-finals. The team plans to move forward for the future intramural football seaon.

Staff Sgt. Andrew Hershey, number 5, gets up to block a pass from the Chiefs’ quarterback. The team was made up of mostly Alpha Company Soldiers from Madigan’s Troop Battalion. In addition to the players on the field a group of fellow Soldiers, friends and spouses came out to support the team as they worked their way through the 16-team tournament.

Sgt. Johnathan Foster, number 8, awaits the hike from Staff Sgt. Wesley Teranishi, number 7. Staff Sgt. Thomas Duclos, number 8, waits for his chance to head down field. A team of Soldiers from Madigan Healthcare System came together to take part in the Better Opportunities for Single Soldiers football tournament April 16 and came away from the tourney with a third place finish. “I love just playing sports so the intramural sports program is awesome,” said Foster. “There could have been a little bit more clarification on rules of the tournament, but overall the tournament was ran just fine. And I do plan to play again.”

Tawny M. Dotson

Tawny M. Dotson

The cold weather did not make the games easy for the group. Neither did their lack of practice, but the tournament may have prepared them for an upcoming season.

In the center, Philip Hart runs down the field scoring the first touchdown of the game during the Alpha Company Gators’ participation in the Better Opportunities for Single Soldiers Football Tournament April 16. Hart’s touchdown would be called back, but the Gators would go on to score the only touchdown and win 6-0.

Madigan Heroes

May 2011

Department of the Army – Superior Civilian Award: Jeffrey Burton Department of the ArmyCommander’s Award for Civilian Service: Nancy Allison Chris Harrison Courtney Lindsay Troy Wilson Department of the Army – Achievement Medal for Civilian Service: Bobbie Clark Department of the Army – Certificate of Achievement: Jerrie McLin Outstanding Volunteer Service Medal: Sgt. Brian Ulrich Commander’s Coin: 2nd Lt. Paul Brangers Staff Sgt. Thomas Duclos Staff Sgt. Andrew Hershey Staff Sgt. John Foster Sgt. Hamidah Jackson Sgt. Leonardo Urrego Sgt. Alexander Biddle Sgt. Robert Campbell Sgt. Chauncey James Spc. Mallory Showalter Phil Hart Rammy Lautoa Duane Ornes Madigan Appreciation Certificate: Capt. Angela Tague Master Sgt. Michael Vaughn Sgt. 1st Class Cecilia Partridge Sgt. 1st Class Monica Cuevas Staff Sgt. Ricky Bragg Staff Sgt. Damon Williams Staff Sgt. Thomas Duclos Sgt. Demetrice Carter Sgt. Bruce Conely Sgt. Stephen Dean Sgt. Jeremiah Harcourt Sgt. Richard Klein Sgt. Matthew Martinez Spc. Muhammad Deligny Spc. Leeann Gehrke Spc. Kimberly Greene Spc. Johnny Hodge Spc. Joshua Lane Spc. Luke Littlejohn Spc. Jessie Shepard Spc. Ashley Waters Pfc. Michelle Andrews

Patient Safety Award: 1st Lt. Brittany Weydert Sgt. Ryan Baldwin Sgt. Dakota Paulson Becca Gustavson Sharon Hernandez John Miller Elaine Pearson Tina Wood Special Awards from Maj. Gen. Horoho: Sharon Puriance Patient Safety Unit Champion Pin: 1st Lt. Amanda Peterson 1st Lt. Elizabeth Clapp Sgt. Jose Castro Sgt. Jeff Pate Ben Kempf Gale Henisey Nnamdi Mbadiwe Tami McKendall Tausha Palmer Lorraine Rees Stacey Smith Karen Trahanes-Smith Rikanda Weston Command Compliance Cups: Maj. Lydia Wilkerson Laura Pierre Laura Sage Lt. Col. Douglas Onkst Commander’s Customer Service Award & Coin: Jacque Stockwell Madigan- Troop Battalion Certificate of Appreciation: Sonya Mapp Cancer accredited Congratulations to Madigan’s Cancer Program for recently being reaccredited by the American College of Surgeons Commission on Cancer for three years. Madigan’s three-year accreditation came with commendations for exceeding standards in five areas that included: outcomes analysis; clinical trials; outreach program; tumor registry training, and quality improvements. CJA is a three-time winner The Madigan Office of the Center Judge Advocate is the recipient of the “Center of Claims Excellence” award from U.S. Army Claims Service

for FY2010. This is the third consecutive year they have earned the recognition! These awards are given to JAG offices throughout the Army that exhibit subject matter expertise, consistent achievement in money collected on affirmative claims, and money saved by defense of tort claims. Other areas taken into account are office innovation, training, and customer service. Operational Physician of the Year Congratulations to Maj. Shawn Alderman, Faculty Development Fellow in the Department of Family Medicine, who was selected as the Uniformed Services Academy of Family Physicians Operational Physician of the Year. Alderman has been invited by NATO medical elements to present his Medical Operations in CounterInsurgency Missions briefing at Shape Headquarters. Emergency Residency Tops Madigan’s Emergency Medicine Residency Program scored first out of 154 Emergency Medicine Residencies nationally on the American Board of Emergency Medicine In-Training Examination. Additionally, all three of Madigan’s Residency Classes were ranked first for their respective classes nationally. Fantastic job to Emergency Medicine! Madigan Soldiers earn GAFPB The German Armed Forces Badge for Military Proficiency is a decoration of the Bundeswehr, the armed forces of the Federal Republic of Germany. The decoration is awarded to all German Soldiers. Allied Soldiers may also be awarded the badge and all ranks are eligible. In the U.S. military the German Armed Forces Badge for Military Proficiency is one of the few approved foreign awards. 74 candidates started the process and only 36 graduated. Congratulations to the Madigan Soldiers that earned the GAFPB! Gold Badge: Lt. Col. Kerrie J. Golden Lt. Col. Jack R. Leech Capt. Christyn A. Gaa Capt. Aicha M. Hull

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Capt. Penny R. Los Capt. Jason M. Reese Capt. Jared N. Williamsen 2nd Lt. Paul L. Brangers 2nd Lt. Ashley L. Salazar 2nd Lt. Kristen N. Thelen Sgt. 1st Class Jeffrey E. Wear Staff Sgt. Thomas J. Duclos Staff Sgt. Christopher M. Kellogg Sgt. Travis J. Danning Sgt. Gregory M. Gillen Sgt. John T. Hill Sgt. Kevin S. Johnson Sgt. Colin B. Whyte Spc. Jared J. Maertens Spc. Tomas G. Oliverez Pfc. Philip P. Ribas Silver Badges: Maj. Marc A. Hultquist Capt. Matthew J. O’Connell Capt. Michael T. Robertson 2nd Lt. Nicole A. Evans Staff Sgt. Thomas E. Blaine Staff Sgt. John W. Buck Staff Sgt. Joseph S. Vespe Spc. Blaine A. Markway Spc. Mason A. Ostrom Pfc. Juan R. Martinez Medrano Bronze Badges: Staff Sgt. Brian M. Ricard Pfc. Camron J. Aschenbrenner Poster presented Helen McGregor, Genevieve Fuller, Cynthia Toft and Pari Burkhardt represented Madigan Breast Imaging Services at the recent National Consortium of Breast Centers Conference in Las Vegas. Their abstract “Refining a High Risk Program among Military Beneficiaries” was one of three abstracts out of 44 national/international competitors selected for oral presentation. Madigan cross country first place Congratulations to the Madigan cross country team for winning first place for the 2011 JBLM cross country season. There were 7 teams from JBLM. Additionally, the team had several individuals win awards as well; with Maj. Marc Hultquist,Sgt. 1st Class Shannon Swords, Rebecca Buchanan and Meredith Burney winning first place in their respective age divisions. Congratulations go out to all the runners who participated.

WTB News

May 2011

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Out of the Fire, Back Into the Fight By Suzanne Ovel


Warrior Transition Battalion Public Affairs

he service dog program here recently underwent a change in its structure, with new rules for acquiring, training and maintaining service dogs. The program’s standard operating procedures came into effect earlier this year, said Lt. Col. Karl Bockler, the officer in charge of the Warrior Transition Battalion’s service dog program. “The biggest difference is that the old program was getting untrained dogs that the individuals picked out and they were trying to train the dogs themselves with some help from other service dog program Soldiers,” said Bockler. Now, service dogs are being trained by those with specialized expertise in the service dog field. In partnership with the Brigadoon Youth and Service Dog Programs, Soldiers are receiving professionally-trained dogs which are carefully matched to their personalities and lifestyles. “My goal is to provide service dogs to people with visible and invisible disabilities. I have wanted to help the Veterans for a long time,” said Denise Costanten, founder of Brigadoon. “We make connections here; we make the dog and person a team,” said Bockler. Soldiers are trained to give the standard commands their dogs already know, and then they are assisted in training their dogs to perform at least three service tasks specific to that Soldier’s needs, such as alerting Soldiers to one of their trigger responses or something as simple as opening doors or picking up objects. These need to be services that the Soldiers cannot accomplish themselves without assistance, said Bockler. Brigadoon loans the service dogs to the Soldiers, with Soldiers still being responsible for costs for their dogs’

healthcare, grooming and other care. The program strives to pair Soldiers up for the long-term. “The intent is when they leave here, the service dog goes with them,” said Bockler. The new program ensures that all service dogs are accredited by Assistance Dogs International, Inc. This ensures that all service dogs in the program will be eligible for benefits through the Department of Veterans Affairs and meet the requirements of service dogs in any state in the United States, which is in keeping with the program’s goal to set up all Soldiers and their service dogs for success as they transition out of the WTB, said Bockler. The initial steps to get into the service dog program remain the same, however; Soldiers are still receiving medical prescriptions for service dogs which may assist them physically or mentally. Service dogs may be prescribed for any disability listed under the Americans with Disabilities Act. To join the service dog program, Soldiers should start by getting a prescription/referral from social work for a service dog and then apply to join the program. Those Soldiers who do not meet the requirements for a service dog may still apply for a companion dog; these dogs provide emotional support but are restricted as to where they can go, whereas service dogs may accompany their Soldiers to any public location with the exceptions of food preparation areas or sterile isolation areas. Companion dogs are allowed in WTB common areas, dog training sites and parking lots, according to the SOP. The SOP also covers service dog etiquette, such as using service dog vests, and addressing how service dogs should behave in military events. For more information on the service dog program, visit the WTB’s social work department.

Courtesy Photo

Service dog program gets revamped for WTB Soldiers

Lt. Col. Karl Bockler, officer in charge of the Warrior Transition Battalion’s service dog program, trains his service dog Bella at Camp Murray recently with the help of trainer Denise Costanten. The service dog program here recently underwent a change in its structure, with new rules for acquiring, training and maintaining service dogs.

May 2011


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Team training at Madigan still a high priority, team effort By Tawny M. Dotson adigan Healthcare System has been using the TeamSTEPPS® system and leading the way in implementing the solutions and processes for more than five years now. In fact, more than 2,800 staff members have participated in TeamSTEPPS® training overall. “The essence of TeamSTEPPS® is communication skills. That’s what we are teaching everybody,” said Marion Christiansen, patient safety manager. “We wanted to concentrate first on the clinical side, but the intent is to train all staff.” TeamSTEPPS® is a teamwork system designed for health care professionals that improves patient safety and uses an evidence-based teamwork system to improve communication and teamwork skills among health care professionals. It is also a training curriculum that integrates teamwork principles into all areas of health care. “We have started training in the New Employee Orientation program in an effort to sustain the program,” said Christiansen. “This way the individual departments do not have to manage retraining.” The Department of Defense’s Patient Safety Program in collaboration with the Agency for Healthcare Research and Quality developed TeamSTEPPS®. In 2006, following extensive pilot programs, it was formally launched in the Military Health System. Training and work with TeamSTEPPS® at Madigan started in early 2005 as one of the early test programs. “We are trying to build a culture of teamwork, not just train everyone,” said Christiansen. “The umbrella for TeamSTEPPS® within DoD is patient safety.” The foundation of Madigan’s interest in teamwork training was laid when the Emergency Department participated in a study of MedTeams, an early team training program. This was followed by the involvement of the Labor and Delivery Unit in a 2003–2004 randomized trial to evaluate the effect of team training on outcomes. Their early use of teamwork resonated with the L&D staff, which went on to look for ways to incorporate team training into their department after the evaluation trial ended. Fortuitous timing brought Madigan together with TeamSTEPPS®, then in development, and Madigan’s transition and early commitment to TeamSTEPPS® was made. For more information on TeamSTEPPS® at Madigan, contact Angie Parreno-Rodriguez at 253-968-2701.

Photos by: Tawny M. Dotson



A group of staff members recently participated in the New Employee Orientation TeamSTEPPS ® training at Madigan Healthcare System. The training ran the employees through a patient care scenario using one of the patient simulators. The training was one of the many opportunities to hone TeamSTEPPS ® skills.

Announcing! Extended appointment line hours

New! New!

Weekday Hours-6:00 a.m.-8:00 p.m., Mon.-Fri. Weekend Hours-7:00 a.m.-3:30 p.m., Sat.-Sun. (Closed on Federal Holidays)

Call 1-800-404-4506 Improving access to care by being responsive to our patients’ needs.

TRAC Hours Guardian Ad-BW.indd 1

5/13/11 8:10 AM

May 2011

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Madigan Nurses’ Week hits a new high with Fun Run/Walk By Tawny M.Dotson



Thomas Bradbury Jr.

Thomas Bradbury Jr.

ore than 150 runners found a bright spot in our late spring weather in Washington when they ran the Madigan Nurses’ Week Fun Run. The rain halted and the sun came out to shine on the walk and run events, coordinated by Lt. Col. Tracy Baker and Maj. Shannon Cole. The course was near the Joint Base Lewis-McChord Ammunition Depot and featured a cross-country route that provided a few hills, some gravel, mud and a perfectly paved straightaway to the finish line. “We try to make it bigger and better every year,” said Cole. This year’s registration was over 130 before the event and included a few sheets worth of registrations on the day of the 5K run and 2K walk. “We want to make it fun. We want to bring in Families and friends because it is about everybody at Madigan,” said Cole. Cole and Baker were assisted by Staff Sgt. Josh Hormor, the non-commissioned officer in charge of the event. Hormor’s focus was on logistics and details he explained, but in the end he thought the best part of the event was the finish line. “Being able to watch some of the phenomenal performances we had today was great,” said Hormor, who works in Madigan Consolidated Education as the 18D proficiency trainer. “It’s fun to do these kind of esprit de corps events.” Participants in the run had a chance to win door prizes and take home medals if they finished in the top three for the male and female overall categories. The winners of the 5K run event were: Overall Male 5K Winners: First Place, 2nd Lt. Gregory Leak, with a time of 14:16 Second Place, Capt. Joe Borg and Third Place was Lt. Col. Dana Munari. Overall Female 5K Winners: First Place, Jennifer Largon, with a time of 19:14 tied for second place was Samantha Jeremiah and Heather Lankford. “The course was nice. The beginning of the run was a little gravelly, but I liked the end stretch how it was mostly downhill,” said Heather Lankford, a licensed practical nurse with Madigan’s Obstetrics and Gynecology Service. Lankford finished the run in just over 19 minutes. “I will definitely do it again. I’ve done it every year I’ve been here.” A series of events at Madigan recognized the many contributions to health care that nurses provide May 9 through 13.

Putting the FUN in fun run Capt. Laura Martin gives a wave as she rounds the final corner in the Madigan Nurses Week Fun Run 5K run and 2K walk held May 12 at Joint Base Lewis-McChord. Capt. Edward Geiger ran with Martin on the cross-country course near the JBLM Ammo Depot. The two are active duty registered nurses currently attending the Perioperative Nursing Course at Madigan. Pictured at left: Runners head out on the 5K run course at the Madigan Nurses’ Week Fun Run. The 5K path traversed gravel, mud, hills and ended with a paved downhill to the finish line. The event, sponsored by Joint Base Lewis-McChord Morale, Welfare and Recreation, was a success according to organizers. More than 160 people participated in the event with 130 of those registrations in the 5K event. The 2K walk was an out and back path.

May 2011


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Tawny M. Dotson


Madigan Healthcare System displayed Holocaust themed books, photos, information brochures and memorabilia during their Holocaust Remembrance Days display in the Medical Mall, May 4, at Madigan Army Medical Center. The event marked the 65th anniversary of the Nuremberg Trials that served justice to Nazi leaders who carried out the Holocaust.

Thomas Bradbury Jr.


Western Regional Medical Command commanding general, Maj. Gen. Philip Volpe addressing the crowd at the Ribbon Cutting Ceremony of the new Madigan-Puyallup Community Medical Home.

the Army,” Volpe explained. “The Medical Home concept embraces a different approach to the way we’ve delivered care in the past -- when we didn’t really engage our patients until they reached out to us for care. That will no longer be the case. At the heart of Community Based Medical Homes is the health care partnership that is developed between the patient and his

or her medical team.” The clinic began seeing Family members April 26. To become a patient, beneficiariesfirst need to enroll in the clinic by visiting the TRICARE service center on the second floor of the Madigan Medical Mall or by going to and change their Primary Care Provider. Once enrolled, appointments can be made just like any other clinic through the TRICARE Regional Appointment Center at 800-404-4506. The Madigan-Puyallup Community Medical Home will not provide urgent or emergency care. The clinic is designed and staffed to provide Family medicine to 8,100 active-duty Family members. Eligibility for care at the clinic is limited to active-duty Family members living in zip codes around the Puyallup area. Each medical home clinic has a laboratory, pharmacy and behavioral health provider on site. For more information, email the clinic at mil. The clinic is located at the Sunrise Village Center at 10507 156th St. East, Suite 112, in Puyallup.

alphabet. During a prayer for mourning the young boy recited the alphabet instead of the prayer. The rest of the temple joined right in with him. The moral of the story was that there is no wrong way to grieve. For some a sense of justice may help with grief, and for others it may bring closure to a horrible time in human history. Today Madigan sought to remember not only these horrific events but the lessons we learned from it. “All the trials and reparations cannot change the historical reality but they can bring a sense of justice,” Kadden said.

Tawny M. Dotson


brought from the trials and the justice “Even in the face of the most despicable events imaginable standards of justice applied,” Kadden said. “As I learned about the trials, I was impressed by the extent the judges went to protect the rights of the accused, even though 22 were convicted, 3 were found not guilty. “ Kadden spoke not only of the Nuremberg trials, but the trial of Adolf Eichmann, a major organizer of the Holocaust and the only person to ever receive the death penalty in Israel. Eichmann had fled to Argentina after the war and was later captured and tried in Israel. “During his trial, which was televised, the world was first able to put a face to the perpetrators, the victims and the survivors. It became ok to talk about the Holocaust,” Kadden said. During his opening remarks, Madigan Healthcare System commander, Col. (Dr.) Dallas Homas, spoke of America’s history in ensuring justice. “Think of the events of this week, with Usama Bin Laden, and the Nuremberg Trials, the Tokyo Trials, Saddam Hussein in Iraq, Manuel Noriega in Panama, Slobodan Milosevic in Serbia, they all bear witness that ‘justice and liberty for all’ is a core tenant of America,” Homas said. Even though all of these evil doers were brought to justice there will still be mourning for the acts that they committed. Dr Julie Kinn, a Jewish member of Madigan’s staff told a folk tale about a boy who had not learned to speak Hebrew yet, but had learned the

The Holocaust Remembrance Days event at Madigan Healthcare System was sponsored by Madigan’s Headquarters and Headquarters Company.

May 2011


Sports Physicals: Time to schedule!

Summer is approaching rapidly and the Outpatient Pediatric Clinic, Adolescent Clinic and Continuity Clinic within Madigan Healthcare System will be increasing wellness appointments for their Pediatric TRICARE PRIME enrolled patients to accommodate the high demand for school and sports physicals over the coming months. As the Pediatric Department moves towards establishing a medical home for its pediatric patients, we encourage you to book your child’s wellness appointment with your primary care manager as early as June for the following academic year. Wellness appointments will continue to be offered throughout the year. Here are a few tips to assist you when making your child’s next wellness appointment. 1) All Child, Youth and School-age Services and Child Development Center physical exams require annual updates. If your child had a wellness appointment in the past 6 months, please drop off your form to the Outpatient Pediatric Clinic for completion by your PCM. If your child’s wellness appointment is less than 6 months, please schedule appointment at your convenience. 2) Bring your child’s immunization card to the appointment for immunization verification. 3) If your child needs a preschool or pre-kindergarten physical, the appointment needs to be scheduled on the 4th birthday or after if you would like your child to receive the 4-6 year old vaccination update. 4) Bring your child’s day care form, CYSS forms, SNAP forms or school sports PE form to the appointment. Please complete the “parent portion” prior to the scheduled wellness exam. Thank you for choosing the Outpatient Pediatric Clinic, Adolescent Clinic and Continuity Clinic at Madigan. We look forward to seeing you!

Armed Forces Day

Joint Base Lewis-McChord will be celebrating Armed Forces Day on Saturday, May 21 at Cowan and Memorial Stadiums, JBLM-Lewis Main. Activities and events start at 10 a.m. Army vs. Air Force soccer games at noon and 2 p.m. Come on out for food, carnival rides, entertainment, military re-enactors from Roman to present day, military heritage displays, massing of the colors and more. For more information, call 253-982-5581.

Medical Social Work Parenting Resource Class

Are you a new or expecting parent? Unsure of what resources are available to you or where you can turn to for help? Now there is a place you can go and find answers to your questions and get assistance with any troubles you have been facing. The new and expecting parent resource class offers helpful information to parents that are expecting a child, are new parents, may have recently moved to the area and need help learning what resources are available to them, or are facing a particular situation and need extra assistance working through it with a knowledgeable individual. This class will be held the second Monday of every

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month, from 9 to10 a.m., in the Sakakini Conference room, near the Labor and Delivery ward of the Nursing Tower. This class is for all parents in need of extra help and education on area resources and information. Please stop by for an informative session on community resources available to parents and Families and how to connect with appropriate agencies for assistance. For additional information, please call Medical Social Work at (253)968-2303.

This group is open to all inpatient Family members of who are caring for a loved one with a chronic health condition. For additional information, please call Medical Social Work at 253-968-2303.

Do you have a good idea?

Would your idea make access to care better? Or streamline work productivity? An e-mail account has been established that gives you the opportunity to share ideas and communicate with the hospital commander. Just e-mail to mil. All referred e-mails will be addressed. This is your opportunity to communicate with the commander. For more information, contact Hylie Jan Pressey at or call 253-968-3086.

Interested in receiving The Mountaineer via e-mail?

The Mountaineer is available electronically. If you are interested in receiving our monthly newspaper, please e-mail Tawny Dotson at tawny.m.dotson@ and let her know the e-mail address to send the latest edition. For more information, call Dotson at 253-968-3279.

Find our page on Facebook

Madigan Healthcare System takes your input as patients and staff seriously. Please take some time to follow the latest information about Madigan through our page on Facebook. Simply search Facebook for Madigan Healthcare System and become a fan today!

Team Madigan Family Readiness Group March Meeting

All Soldiers, civilians and Families of Madigan are invited to attend the next Team Madigan FRG meeting on June 15 at the North Fort Chapel. More information will be provided on the theme and the evenings scheduled activities in the next update. For more information, contact Madigan’s FRG Leader Pamela Carey at 253-968-4006. For details on the FRG meeting contact Debra Gould at debra.

Inpatient Medical Social Work Caregiver Fatigue Prevention

Have you ever felt isolated, frustrated and overwhelmed? Please take this opportunity while your loved one is an inpatient at Madigan Healthcare System to meet with others to obtain information on coping strategies, stress management and other ways to manage caring for self and a loved one. This group will meet from 2 p.m. to 3 p.m. on the third Thursday of each month, in the 2 South conference room.

Fibromyalgia education course

The Rheumatology service at Madigan Healthcare System will be holding their monthly Fibromyalgia education course. It is generally held the third Thursday of each month for one hour and is designed for patients diagnosed with Fibromyalgia. To ensure the course is being held or to register is available by calling TRICARE at 800-404-4506. The course covers a description of the various Fibromyalgia diseases, coping with myofascial pain and sleep disorders associated with Fibromyalgia. It is designed for patients who have been diagnosed with Fibromyalgia, but have not yet started treatment with their Primary Care physician. For more information contact the Rheumatology Clinic by calling 253-968-2287.

MEB Outreach Office Move

The Medical Evaluation Board Outreach Counsel’s office has moved from the main Judge Advocate Building on Joint Base Lewis-McChord to the Office of Soldiers Counsel by Old Madigan. MEB Outreach provides confidential legal advice to all Soldiers going through an MEB/PEB, to include, but not limited to those in the Warrior Transition Battalion. The office also helps clients with all other legal assistance needs. Their new office location is Building R-9901 off of Madigan Bypass Road and their new phone number is 253-968-5346.

Mountaineer Editorial Policy

Madigan Healthcare Systems has an officially published policy concerning content published in The Mountaineer. The policy is available on Madigan’s Internal SharePoint for staff and on Madigan’s Public website at If you would like to provide story submissions to The Mountaineer or have a story idea, you can contact Tawny Dotson at 253-968-3279 or e-mail her at

Shuttle service in operation

Madigan Healthcare system has a shuttle service in the Medical Mall parking lot that operates Monday through Friday, from 8:30 a.m. to 11:30 a.m. and 12:30 p.m. to 3:30 p.m. The patient shuttle is a “stretch” golf cart that can carry up to six patients at a time. The shuttle will drive up and down the parking lot picking up patients and delivering them to the Medical Mall main entrance. The shuttle will also return patients to their vehicles and will wait near the turnaround for patients. The shuttle operates in all weather. The expected wait times should be less than 10 minutes. For more information, contact the Madigan Provost Marshal at 253-968-1515.

The Mountaineer  

The May 2011 issue of Madigan Healthcare System's newspaper The Mountaineer.