PROGRAM MANAGEMENT TRAINING ✓ Differentiate between projects, programs and portfolios ✓ Define the tactical and strategic benefits of a program ✓ Understand a program structure ✓ Manage benefits shared among projects ✓ Define the roles and responsibilities of a program manager ✓ Define and structure metrics for results ✓ Identify and solve problems in allocating resources between ✓ Create and manage the communication plan ✓ Identify the main causes of change to unable change control 2/12