Byline Jan - Jun 2022

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LEADING THE GROWTH OF MALAYSIAN & AUSTRALIAN LINKED BUSINESSES Let’s connect the dots together.

INFORMATION Informing our members on the latest issues and business opportunities in Malaysia and the region

GROWTH Leading the growth of Malaysian and Australian linked business

BUSINESS Connecting business through our various events and activities

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ADVOCACY Representing our members through advocacy and access to Government and Ministries


contents

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CHAIRMAN’S MESSAGE

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HIGH COMMISSIONER’S MESSAGE

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EXECUTIVE DIRECTOR’S MESSAGE

FEATURE:

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MALAYSIA AIRLINES CONTINUES ITS PARTNERSHIP WITH MABC

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MATRADE REPORT 2021

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DIGITAL DISRUPTION & WORK FUTURES

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THE AUSTRALIA-ASEAN EDUCATION RELATIONSHIP

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SOUTHEAST ASIAN TECH UNICORN, BUKALAPAK, CHOOSES MELBOURNE FOR ITS AUSTRALIAN TECHNOLOGY HUB

MEMBERS NEWS:

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BREEZWAY - LOUVRE WINDOWS

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KPJ HEALTHCARE RAMPS UP GEARS IN POST-PANDEMIC ERA

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NOVARIS THRIVING THROUGH THE COVID-19 PANDEMIC

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RENTWISE - FIGHTING CLIMATE CHANGE WITH GREEN IT TO NAVIGATE A CHALLENGING ESG LANDSCAPE AHEAD

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SUBANG JAYA MEDICAL CENTRE APPLAUDED BY FROST & SULLIVAN FOR ITS LEADERSHIP POSITION IN THE MALAYSIAN HOSPITAL INDUSTRY

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HOW THE PANDEMIC BOOSTED AATHAWORLD

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MABC ACTIVITIES

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NEW MEMBERS

Published By

Malaysia Australia Business Council C-26-3A, 3 Two Square, No.2, Jalan 19/1, 46300 Petaling Jaya, Selangor Darul Ehsan Tel: +603 7960 9490 Fax: +603 7960 9489 Email: mabc@mabc.org.my website: www.mabc.org.my Design & Layout

Attitude Communications Sdn Bhd B-5-17 Ativo Plaza, No.1, Jalan PJU9/1, Damansara Avenue, Bandar Sri Damansara, 52200 Kuala Lumpur, Malaysia. Tel: +6012 212 9986 I +6012 207 3086 Email: info@atti2de.com

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chairman’S MESSAGE

We welcomed the New Year with increased optimism as the latest variant, Omicron, showed signs of being a milder form and epidemiologists forecast a waning of the impact of infections. Nevertheless, cases have continued to be in the thousands although hospital admissions and deaths have decreased. At MABC we began face to face meetings and events with an Executive Committee meeting followed by a Networking event at The Elements Hotel on 27th January. Clearly many were relieved to get out and meet and the event was very successful. We have maintained that momentum with a Networking event held at the office of our Partner In Progress, Lendlease. In May we held an event at the Royal Selangor Golf Club. These events with speakers on a variety of relevant topics attracted a good turnout. On February 20th Russia invaded Ukraine. To add to the challenges brought about by the pandemic over the last two years the world has been confronted with the Ukraine war. Energy and commodity prices have skyrocketed, supply chains broken and food and other essential prices have risen rapidly. Inflation is rising rapidly everywhere across the globe and businesses already grappling with the effects of the pandemic are being hit with huge losses. On the ground people are faced with a shrinking wallet and struggling to make ends meet as Central Banks raise interest rates to counter inflation.

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The war continues unabated and looks set to be a long drawn out conflict. Many of our members with contracts to fulfil are faced with the prospect of cost increases and decreasing margins; in some cases, orders are not being fulfilled. Our Secretariat is available to provide support by way of measures offered by the government to assist sectors of the industry; to date only the micro-SME sector has received support. Another area where we have been called upon for assistance is the labour issue. During the pandemic a significant number of the migrant labour force returned to their home countries. With resumption nearly the full spectrum of industry is facing labour shortages. It has been reported that the manufacturing, construction, plantation and service sectors require between 1.2 million and 1.5 million workers. Unfortunately, the bilateral agreements to agree the process of recruitment has been hindered by road blocks and this has had considerable impact on many industries. We hope these matters will be resolved soon and on behalf of our members we have made representations to MIDA and MITI. We were delighted to meet the new Minister of Foreign Affairs the Hon. Senator Peggy Wong when she made a visit to Kuala Lumpur. Clearly it was a very busy schedule with ministerial meetings and we were delighted to attend a brunch meeting to get her with


message various business and community leaders and hear her very warm address of her childhood growing up in Sabah. During a short conversation on the sidelines after the event I raised with the Minister the challenges our members face with obtaining visas to visit Australia for business and tourism, a topic she had referred to in her address. The Secretariat has endevoured to assist our members who have faced delays and, in some cases, rejection of visas and continues to do so with the great support we receive from the High Commission. The time for processing is expected to be shortened soon. Operationally a major challenge for the MABC which I have reported on before is maintaining membership strength and ensuring that we control costs and mitigate losses. Over the years our biggest revenue earners have been the annual dinner and the monthly networking events. We have not been able to hold these events for the past two years. However, I am pleased to inform members that we have been able to operate at a small operating profit by managing costs. We have also been successful in managing to hold on to 90% of our membership and as I pen this, we are beginning to see new member interests. We will also be able to announce at least three new Partners In Progress who are an important source of revenue for us. In July we will be holding our Annual General Meeting and I will step down as Chairman and hand over the mantle to my elected successor. While half my term has been beset by the pandemic which put paid to our plans to grow the membership, increase revenue, further raise our profile and launch new initiatives, I am mindful of the old adage ‘Man proposes, God disposes’. At MABC we work closely with the High Commission whether it is in Trade, Agriculture, Education or other areas where members require assistance. I wish to place on record my deepest appreciation to the High Commission for their support, guidance and active participation in our events and in assisting us with the matters affecting our membership. I take this opportunity to wish all of you the very best and hope you will stay resilient in these challenging times and continue to actively support and enjoy your membership of the MABC. Dinesh Nambiar Chairman MABC

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HIGH COMMISSIONER’S MESSAGE After the challenges of the last two years, there’s been some positive developments in 2022 as we all seek to re-set and recover further from the pandemic. Borders between Malaysia and Australia have reopened, reinvigorating our people-to-people links. Restrictions impeding businesses have reduced and consumption patterns have recovered. Australian businesses in Malaysia have weathered one of the biggest ‘storms’ in the history of our business links. The resilience and creativity of the local business community here has been impressive, and it’s encouraging to see economic activity rebounding. This year has not been without its own, unique challenges. The invasion of Ukraine, supply chain issues and uneven recoveries continue to dampen prospects for full recovery. But Malaysia and Australia have retained our strong economic, trade and investment links. Two-way merchandise and services trade between Australia and Malaysia remains robust, totalling around $21 billion (AUD) in 2020-21, making Malaysia Australia’s 10th largest trading partner. Twoway investment stood at almost $31 billion at the end of 2021, with total Australian investment in Malaysia totalling $11 billion. Our bilateral relationship, under our Comprehensive Strategic Partnership, also continues to go from strength to strength. In June 2022, Australia’s Foreign Minister, Senator the Hon Penny Wong, travelled to Malaysia for an official visit and was warmly received by her Malaysian hosts. In her meeting with Malaysia’s International Trade and Industry Minister, Dato’ Seri

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Azmin Ali, they reaffirmed our shared commitment to an open, inclusive and rules-based international trading system. In August 2022, Australian and Malaysian senior officials held the 19th Joint Trade Committee Senior Officials Meeting (JTC SOM) in Kuala Lumpur. This was the first in-person JTC SOM since the start of the pandemic. The JTC SOM allows both sides to discuss trade priorities, identify areas for cooperation and raise any issues in the relationship, including difficulties being encountered by Australian businesses operating in Malaysia. These annual meetings are an important part of maintaining our close and complementary trade and economic relationship. This year has also marked a milestone for Malaysia and Australia’s trade relationship after Malaysia ratified the Regional Comprehensive Economic Partnership (RCEP). RCEP will provide new market access opportunities and streamlined trading rules for Malaysian and Australian businesses, which will in turn support our countries’ economic recovery from the pandemic. We continue to encourage Malaysia to ratify and implement the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), which will create further opportunities for Malaysian and Australian exporters, investors and firms engaged in international business. To this end, we welcome the release in July 2022 of the Malaysian Government’s cost-benefit analysis of the CPTPP. The analysis makes


message clear the economic benefits the CPTPP will bring to Malaysian businesses and the broader economy. This includes boosting Malaysia’s economic growth by 1.9 per cent in 2030 and bringing additional investment of USD 112.3 billion to Malaysia to 2030. We also continue to recognise the importance of our existing trade agreements – the Malaysia-Australia Free Trade Agreement (MAFTA) and the ASEAN-Australia-New Zealand Free Trade Area (AANZFTA) in facilitating trade and investment. We are working to upgrade and modernise these agreements to ensure they reflect current trade priorities, including the digital economy. In coming years, digital trade and innovation will be a key component of driving recovery and growth for Malaysia and Australia. The Australia-Malaysia Tech Exchange Memorandum of Understanding signed between Austrade and the Malaysian Digital Economy Corporation (MDEC) in 2020 continues to serve as a platform for cooperation on digital transformation initiatives. I look forward to more collaboration, including through formal joint agreements with Malaysia, in the near future. Our agricultural cooperation with Malaysia remains strong. In 2021, the then-Department of Agriculture, Water and the Environment concluded major meetings involving various agricultural technical working groups, which culminated in the 12th Malaysia-Australia Agricultural Cooperation Working Group and the 5th Malaysia-Australia Free Trade Agreement Sanitary and Phytosanitary Working Group. I am also delighted that Malaysian students were welcomed back to Australia from last December. We hope the full reopening of borders will further strengthen Australia’s exchanges with Malaysia in the field of education and research. Australia’s flagship public diplomacy program, Australia Now, will conclude its run in Malaysia later this year. The success of this program would not have been possible without the support of our sponsors. I would like to take this opportunity to thank these sponsors, including several MABC members: Lynas Rare Earths; Tourism Australia; Epson; the City of Greater Bendigo; the NSW Government; the WA Government; BlueScope; and Meat and Livestock Australia. We look forward to collaborating with these and other businesses on our upcoming public diplomacy programs. The High Commission’s close links with the MABC and local business community helps us to better understand the Malaysian trade and economic landscape. I look forward to continuing our partnership with the MABC and welcome your thoughts and insights on how we can foster stronger trade and investment ties with Malaysia. Dr Justin Lee Australian High Commissioner to Malaysia, Patron MABC

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executive director’S MESSAGE

On behalf of the MABC, I would like to thank you for your support and continued membership. Your MABC investment allows us the opportunity to continue expanding and adding new programs and services that enable you, as a member, to further promote your business. The MABC offers your business many opportunities to meet with other Council members that you may want to do business with. Join us at our monthly networking functions, scheduled on every 4th Thursday of the month and our annual events including our Annual Dinner and Dance scheduled for 28th October and the Great Aussie BBQ scheduled in early December. Your participation goes a long way in maximizing your Councilinvestment and establishing your business as an active organization in Malaysia’s business community. Through networking and expert speaker panels, the MABC is where you can hear from other entrepreneurs and share strategies to address common challenges such as shortages in labour and increased costs due to supply chain disruption. You can get more involved in the MABC by becoming a part of one or more of our subcommittees. These committees meet on a regular basis, and you are most welcome to add your name to the subcommittee that interests you. You can log onto our website www.mabc.org.my to find out more

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about our subcommittees. Contact the Council via email at mabc@mabc.org.my to find out which team is a good fit for you. In addition, as part of your membership, your business receives discounted advertising opportunities on our website, weekly e-newsletter, and social media pages. So please, take advantage of these opportunities! Send us your advertisements, promotions and new happenings with your business and we will proudly promote it! Contact our office for more information. The pandemic proved to our members the importance of having someone to advocate for them. We played a critical role in ensuring our member’s voices were heard, specifically during the pandemic and that those making the decisions understood the individual struggles businesses underwent and how the government and its agencies could help businesses succeed during the covid era and move towards recovery. This period has certainly been one that requires flexibility and patience in addressing changing environments and increasing and decreasing numbers. We’re thankful that our members have understood our challenges as we made the shift to virtual events, and then inperson ones, and back to virtual again, and finally back to business as usual.


message None of us know what 2022 would bring but we do know, six months into the year, that we are well positioned to provide the necessary assistance to our members and the community. We’re continuing to grow our Chamber by providing real time services to help specific business enclaves in our community, and we’re connecting people who need services with the relevant service providers. Our stimulating Networking events have proven to be a catalyst for ‘connecting’ people and businesses and I do urge you again, to attend our functions and network with friends and make new contacts. I would be delighted to connect with you to better understand your unique business needs and introduce you into our thriving business network and advocacy services. Do contact me at ramesh.menon@mabc.org. my. I look forward to meeting with you virtually or in person. Ramesh Menon Executive Director

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Malaysia Airlines Continues its Partnership with MABC Malaysia Airlines Berhad, the nation’s flagship carrier has always played a unique role in stimulating trade, promoting tourism and more importantly, asserting the national identity– bearing the Malaysian brand to the world and warmly welcoming visitors to Malaysia. The national carrier continues to evolve and adapt to the changing times as well as market demands by refocusing to be business-friendly, provide better travel experiences and offer competitive prices. The partnership between Malaysia Airlines and the Malaysia Australia Business Council (MABC) benefits both parties as they share similar goals of strengthening the bilateral trade between Australia and Malaysia while contributing to the economic growth of Malaysia. In recognition of their successful partnership over the years, MABC and Malaysia Airlines recently extended their partnership to encourage investors and visitors to visit Malaysia with its business travel offerings, MHbiz TRAVEL. Under this programme, business travellers will get to enjoy up to 20% off on Business and/or up to 22% disc on Economy seats for all Malaysia Airlines international and domestic flights. Malaysia Airlines has been awarded a full 7-star rating by AirlineRatings.com for its COVID-19 health and safety measures, and its commitment to the highest standards of safety and hygiene from the pre-flight experience to arrival. Group Chief Executive Officer of Malaysia Airlines, Captain Izham Ismail said, “As the national carrier, our partnership with

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MABC allows us to support the nation’s key objective in driving investment into the nation. With our decades-long experience in sharing Malaysian Hospitality with passengers, we are pleased to be the gateway to our beautiful nation for our valued passengers. Additionally, by lending a hand with our award-winning Cabin Crew, we are sure MABC’s members will undoubtedly experience unmatched support throughout their journey. When flying with the airline, passengers are reassured knowing that all precautions are instituted to ensure that they can travel confidently. As demand for international travel picks up momentum, Malaysia Airlines stands ready to serve, particularly with our extensive and unique corporate travel programs to ensure that your business travel goes smoothly. You can certainly rest easy on your travels.” For organisations with business operations in and around Malaysia including the wider Southeast Asian region, Malaysia Airlines’ corporate travel program, MHbiz TRAVEL offers flexibility and great connectivity. With the airline’s extensive and strong network in the region coupled with tailormade services, Malaysia Airlines optimises business travel by providing corporate discounts, priority and higher flexibility. There are three programmes uniquely designed to cater to the travellers’ specific travel needs, namely the MHbiz PRO, MHbiz PLUS and MHbiz EVENTS. For companies that prefer to self-manage their duty travel and enhance their employee

benefits, the MHbiz PRO programme provides the best booking tools that can offer a free corporate travel solution. Business travellers can also take advantage of Malaysia Airlines’ operational benefits such as a travel expense system to optimise resources without subscription or registration fee involved, allowing users to design and generate their travel reports to better monitor their corporate travel spending. With MHbiz PRO, your organisation can earn Corporate Enrich Points on all Malaysia Airlines, MASwings and Firefly codeshare operating flights for travel on both “Duty Travel” and “Leisure Travel” mode. Employees flying for leisure travel under this scheme will still be earning their individual frequent flyer points while your company earns Corporate Enrich Points! Soon, you can use the Corporate Enrich Points to redeem for future flights with Malaysia Airlines. For organisations that has a substantial travel volume and need their travel arrangements to be managed by appointed travel agents, MHbiz PLUS is the perfect program for them. It caters to businesses with constantly changing travel plans so they would require increased travel flexibilities such as unlimited changes to the date of flight and refunds without a fee, check-in baggage of up to 35kg as well as priority check-in, boarding and baggage. When it comes to Meeting Incentive Convention & Exhibition (MICE) Malaysia Airlines recommends its MHbiz EVENTS service which offers a tailor-made


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travel programme and incentive package that is unique to the event’s needs. Partnering with the National and State Bureau, we work continuously to promote the country as Asia’s Business Events Hub. This is done by leveraging on Malaysia's diverse and beautiful landscapes, unique blend of culture and heritage, abundance of biodiversity, cuisines, arts and culture. To find out more about MHbiz TRAVEL and which services are best suited for your organisation’s needs, visit www.malaysiaairlines.com/mhbiztravel

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OVERVIEW OF MALAYSIA’S TRADE PERFORMANCE IN 2021 Malaysia’s external trade in 2021 registered a historic performance with trade, exports, imports and trade surplus reaching an all-time high. Trade posted another milestone, reaching RM2.23 trillion (USD537.18 billion), which increased by 24.8% compared to 2020. Total trade surpassed the RM2.0 trillion mark for the first time and recorded the fastest growth since 1994. Meanwhile, Malaysia’s exports were valued at RM1.24 trillion (USD 299.04 billion), which was 26% higher than 2020, achieving 99% of the Twelfth Malaysia Plan 2021-2025 (Twelfth Plan) export projection by 2025, four years ahead of the target. Malaysia’s trade surplus was posted for 24 consecutive years since 1998. These remarkable achievements were driven by robust external demand and higher commodity prices. Imports were valued at RM987.24 billion (USD 238.14 billion) an increase of 23.3% compared to year 2020. Malaysia’s largest trading partners were China (18.9% share), Singapore (12.0% share), United States (9.7% share), Japan (6.7% share) and Taiwan (5.2% share). Malaysia exports mainly to China (15.5% share), Singapore (14.0% share), the United States (11.5% share) followed by Hong Kong (6.2% share) and Japan (6.1% share). In terms of imports, China, Singapore, Taiwan, the United States and Japan are Malaysia’s five largest sources of import in 2021.

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Graph 1: Malaysia – Australia Bilateral Trade, Annual 2011 – 2021 in USD billion

MALAYSIA’S TRADE WITH AUSTRALIA Australia is an important trading partner for Malaysia and ASEAN. Among ASEAN countries, Malaysia remains the third largest trading partner for Australia after Singapore and Thailand. Based on the graph, Malaysia’s total trade with Australia in 2021 stood at RM57.71 billion (USD13.92 billion), while export to Australia was recorded at RM35.14 billion (USD8.48 billion) and import was valued at RM22.56 billion (USD5.44 billion). Globally, Australia was Malaysia’s 12th largest trading partner; 12th largest export destination and 12th largest source of imports. Meanwhile, Malaysia was Australia’s 9th largest trading partner; 12th largest export destination and 6th largest source of imports. Malaysia’s major exports to Australia consist of petroleum products (26.2% share), crude petroleum (18.4% share), electrical

& electronic products (13.3% share), chemicals and chemical products (5.6% share) and manufactures of metal (4.5% share). While Malaysia’s top 5 imports from Australia were dominated by other mining (coal, bituminous coal) (18.6% share), metalliferous ore & metal scrap (17.5% share), manufactures of metal (16.2% share), other agricultures (14.0% share) and lastly, LNG (5.4% share). POTENTIAL MALAYSIAN PRODUCTS AND SERVICES FOR EXPORT In strengthening bilateral trade relations with Australia, Malaysia is keen to offer a wide variety of products such as building materials, medical devices, lifestyle products as well as healthcare & pharmaceuticals. Australia can also consider Malaysian capabilities and expertise in the financial and banking services particularly on Islamic banking, medical tourism and oil & gas services.

MATRADE’S ROLE IN FOSTERING MALAYSIAN COMPANIES GOING ABROAD In 2021, MATRADE successfully arrange 1,692 virtual business matching (ebizmatch) between 1,205 Malaysian exporters and 993 foreign buyers, which had generated RM4.58 billion in export sales. For Australian buyers, a total of 76 ebizmatch were arranged with Malaysian suppliers from various sectors including F&B, building materials, furniture, automotive and electrical & electronics. By leveraging on the current trend of digitalisation, MATRADE had collaborated with Asian Grocery and e-market places like Amazon and Peepo to promote Malaysia’s products through online and offline platform in October 2021.

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feature CAPITALISING EXPORT OPPORTUNITIES THROUGH FREE TRADE AGREEMENTS (FTAS) TO INCREASE BILATERAL & REGIONAL TRADE Malaysia’s trade with RCEP countries in 2021 increased by 25.5% to RM1,299.47 trillion (USD316.94 trillion). Exports rose by 23.4% with a value of RM688.15 billion (USD167.84 billion), while imports stood at RM611.31 billion (USD149.10 billion), rising by 28%. In January 2021, Malaysia and Australia elevated its bilateral relationship to a Comprehensive Strategic Partnership (CSP) to deepen engagement in areas of mutual interest namely economic prosperity covering trade and investment, society and technology, and defence cooperation and regional security which will be guided by a plan of action. The Department of Foreign Affairs and Trade (DFAT) Australia reported that almost 97.5% of imports from AANZFTA parties entered Australia duty free between 2018 to 2019. While MAFTA marks another important milestone in Malaysia-Australia economic relations, complementing the already established AANZFTA, both countries are currently looking at reviewing the agreement to enhance and expand the scope of coverage to maximise opportunities in the services sector and digital trade. Recognising the importance of economic recovery from the pandemic recession, leveraging FTA’s preferential tariff rates and improved custom clearance play a central role in expediting greater participation of SMEs into the trade ecosystem. Businesses in goods and services are encourage to take advantage of FTAs to grow their businesses and compete internationally through a more robust trade ecosystem within the region.

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Digital Disruption & Work Futures Knowledge Obsolescence & Shifting World Orders Reimagining the workplace will require us to upend our views to employment in radical ways, alongside ensuring inclusivity and socio-economic gains without compromising agility.

REIMAGINING THE WORLD ORDER Pace of invention of new technologies has begun to alarm humans into inquiring about what would be left to do if machines could completely replace humans. The workplace ambiguities are increasing at an enormous pace, perhaps more exponentially in comparison to the pace of innovation. Meanwhile, talent is changing, and education is abundant. Structural changes in the workplace can be painful, but ultimately progressive. Various new techniques driven by machine learning, deep learning, and AI are opening new vistas to gaining business insights. Deployment of such tools in businesses is resulting in greater efficiencies, but increasingly diluting the role of people as a factor of production. While this has a direct impact on “employed workforce”, organizations have begun to deploy off balance-sheet talent through the adoption of an open talent continuum. These shifts are forcing us to reconsider the role of individuals, organizations, hierarchies, accountability workflows, labor laws et al. However, questions remain on the nature of evolution, unavoidable disruptions, resistance to change, and dealing with lost opportunities. We believe this question is best addressed not by looking at the impacted, but by the forces shaping such changes – changing customer behavior, demographics, globalized marketplaces, virtual platforms and the interactions that take place amongst these forces. During our initial series of knowledge papers on Future of Work, we had articulated the nature of three briquettes influencing corporations and societies worldwide, as exemplified in the infographic below: Virreal World, Workplosion, and Borderless Boundaries .

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Please reach out to bobby@matryzel.com for a full copy of the paper that details the three briquettes.

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Cognitive Bias

Multi-nodal Interfaces

Private Systems – Governance/ Currencies Provenance & Integrity

Universal Basic Income

N = 1; R = G

Off-Grid Solutions Globalization

Adaptability

OUTCOMES

VIRREAL WORLD Ethics

Organized Chaos

Non-biological Workforce

Trustless World

BORDERLESS BOUNDARIES

Digital Narcissism

Contextual Deficit

Redefined WORK

Resilience

Contractions & Expansions

Obsolescence

Reduced Degrees of Separation

Individualism Colloquialism

Contextualization

WORKPLOSION

Sense of Victimization Adverse Contributors

Emerging techno-human Influencers

Instant Gratification

Future of Work cores

Gamechangers

Economic Trends

Human Trends

Meanwhile, we are noting significant conversations around digital disruption, and how these digital tools, technologies and approaches are upending traditional way of doing things. Every such conversation invariably focuses on the technologies themselves – RPA, AI, NLP, ML, Cognitive Computing, IIOT and the like. We miss the forest for the trees by focusing on the enablers, instead of the drivers themselves. As I have patently argued in my emphasis around future of work involving the three briquettes, so do the two institutes – Institute for the Future, and the University of Phoenix Research Institute2. The crucial point of this research (as with many other topics of great interest), the entire approach uses foresight as a starting point for a process that IFTF calls Foresight to Insight to Action, a process that enables people to take future visions and convert them into meaningful insights and actions they can take to be successful in the future.

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feature The emphasis here is to capture signals – a small or local innovation or disruption that has the potential to grow in scale and geographic distribution. A signal can be a new product, a new practice, a new market strategy, a new policy, or new technology. In short, it is something that catches our attention at one scale and in one locale and points to larger implications for other locales or even globally. Signals are useful for people who are trying to anticipate a highly uncertain future, since they tend to capture emergent phenomenon sooner than traditional social science methods3. In doing so, we can extrapolate, and envision the multi-nodal nature of various contributing factors to these three briquettes, particularly their direct and consequential impacts on one another, the interconnects, network effects and consequences to workplaces. The scope of this paper precludes this endeavor given a different purpose aimed at determining implications for bulk of young populations spread across the developing world.

ACTIONS FOR THE DEVELOPING WORLD There are four key entities contributing to the future of our vast humanity in the world, that need to undertake specific actions to be on the right side of development, and sustenance. I envision a future where they undertake the following in a concerted manner, bereft of preconceived notions or denial of reality. Governments – aim to emphasize on the implications each signal indicates, rather than pay all attention (through policy, guidelines, compliance, enforcement, legal strictures) to obsolete and irrelevant modes of governance. The time for pretenses and half-measures is over. One cannot hide behind irreconcilable constructs between history and citizen needs. Instead, the focus on enablement needs to be taken with a long view, where emphasis is creating an environment that can thrive in ambiguity, remain localized yet stay connected with the rest of the world irrevocably. Constrictions must give way to collaboration; biases must be discarded in favor of value, and resilience must be built on the back of continued focus on the pulse of change. This has begun to be proven by a range of nations already like India, Indonesia, and Brazil, so why not others? Corporations – aim to move away from leaders defining themselves as coming from a particular school of thought (old, new, modern, colloquial) as that’s irrelevant. Emphasis needs to be placed on unequivocally creating environments that enable dissent, discourse, creation, and rejection of the norm for value. Organizations built on the tyranny of hierarchy have to give way to modern non-hierarchical endeavors aimed at value, and resilience. One can no longer have some fancy titles running around like foxes in a henhouse. Instead, the predatory nature of capitalism must be replaced with inclusive development (and surely not the way it is done today with discrete and irresponsible talk around ESG or DEI et al). Civil Societies – aim to move away from colloquialism. Instead, move toward a future where co-existence and collaboration become the norm instead of the exception. This can only be attained when the confluence between tradition and modernity are married with a view to the future, instead of enforced classification as belonging to one of the two sides of the equation. IN CONCLUSION Rejectionism has become quite commonplace, manifested in modern-day innovations like crypto-currencies, decentralized financing et al. This is a rejection of traditional models that seem to have irrevocably failed most of humanity in ways that one can comprehend just by looking at the pervious hundred years of tumultuous history of the planet. This “opposite” view again has an eerie similarity with the traditional capitalist pursuit – that of exclusionary approach and entitlement. Neither model is good for us, as both will eventually collapse and implode in incomprehensible manners. It is therefore time for us to let go of the penchant for taking sides, and build a “new” model that is for all. Bobby Varanasi

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www.iftf.org; https://research.phoenix.edu/; the underlying research and analysis paper can be found via link https://www.iftf.org/futureworkskills/ This statement is IFTF’s reference for its entire research and analysis methodology.

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The Australia-ASEAN Education relationship The recent visit of Australia’s new Foreign Minister, Senator the Honourable Penny Wong, provided a unique opportunity to shine a spotlight on Malaysia to increase the visibility of the country. Few Australians would be aware of the importance of Malaysia as Australia’s eighth largest trading partner with two-way trade value amounting to RM76.3 billion (AUD25 billion), the second largest market in ASEAN. Not many would know that Australia is home to the largest number of Malaysian diaspora, with the exception of Singapore, with approximately 180,000 immigrant Malaysians – the UK is almost half that amount, or that 50,000 Malaysians are currently undertaking some form of education and training in Australia, making Malaysia Australia’s fifth top source country for education exports. The importance of the Malaysia-Australia education-immigration nexus cannot be understated. Many of the diaspora are a direct result of Australia’s historic foreign policy that understood the value of education as strategically important to diplomacy and which saw the introduction in the 1950s of the Colombo Plan scholarships that resulted in many of Malaysia’s current leaders educated at Australian universities. Penny Wong’s father was one such recipient, studying at the University of Adelaide where he met his future wife and Wong’s mother. By the 1980s, over 20,000 students from 25 countries had undertaken education or training in Australia under the Colombo Plan, returning home upon completion, with many returning later to Australia as immigrants. In more recent times, federal governments have re-established programmes designed to connect Australia’s youth to the region, and to try to address the one-way flow of students to Australia. The Gillard government paved the way with its AsiaBound programme, providing grants for university students to undertake a study experience in Asia, in the form of student exchange, internships or short-term study tours. The subsequent government took this programme and rebadged it as the New Colombo Plan (NCP), expanding the parameters of the grant scheme to cover 40 countries in Asia, and included a scholarship programme that sponsors up to 120 of Australia’s “best and brightest” to undertake international opportunities in the form of study or internships for up to 19 months. Professor Michael Wesley from the University of Melbourne recently stated in a podcast addressing Australia’s regional security that “education is the cheapest and most effective soft-power diplomacy a country like Australia can deploy.” Prime Minister Albanese reinforced this in his recent address in Indonesia where he indicated that education should be “front and centre” of regional engagement. This conviction is reinforced by the government’s investment in the New Colombo Plan programme, which will see RM67.1 million (AUD22 million) go towards sending about 6,000 Australian students into 40 countries in Asia this year, including about 400 to Malaysia. This investment is also designed to help develop Asia “literacy” among our youth, and to develop a strong network of alumni with shared experiences across the Indo-Pacific, whose “Asian-capability” skills will be in demand as one of the drivers of Australia’s prosperity in the region. ASEAN matters to Australia as our shared prosperity relies upon it. “Our RM308.3 billion (AUD101 billion) two-way trade with ASEAN in 2020 exceeded our trade with Japan or the United States. Our two-way investment with ASEAN in 2020 was more than RM738.7 billion (AUD242 billion),” explains the Department

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of Foreign Affairs and Trade (DFAT) of Australia in a dedicated section titled “Why ASEAN matters: our shared prosperity” on its website. Albanese pledged recently to deepen engagement with the region with a support package for ASEAN members of RM1.43 billion (AUD470 million) through bilateral and regional development assistance programmes that will also benefit Malaysia, who plays a central role in ASEAN, not only due to its geographical location, but in the critical leadership it continues to provide. “We share the same future because we share the same region, and that is how we will approach relationships and many of the challenges we face,” said Wong during her recent visit to Malaysia. Modern Australia has been a consistent friend of ASEAN, becoming the group’s first dialogue partner in 1974. Australia’s relationship with ASEAN was upgraded to a Comprehensive Strategic Partnership in 2021, and recent meetings between Albanese and Wong with the ASEAN Secretary-General and other permanent representatives discussed the way forward in building on the strong partnership. “Australia should view itself as an invested insider, rather than a helpful but somewhat detached outsider. It needs to anchor its engagement in a strategy of shared interests and align with Southeast Asia’s priorities,” states Melissa Conley Tyre of the University of Melbourne in her February article for Pursuit. This includes matters of defence and security, social cohesion and stability, and action on climate change. Australia is well positioned to provide leadership and training in these areas with 40 public universities, six of which consistently rank in the top 100 of the Times Higher Education World Rankings. Education is key to maintaining the ties and advancing engagement. While the NCP scheme offers one version of investment i.e., “soft-diplomacy” through approximately 1,500 outbound Australians into the region annually, the DFAT-funded Australia Awards scholarships aimed at capacity building in developing countries are also highly valued with 1,258 scholarships awarded for scholars from ASEAN. Also under DFAT are the Australia ASEAN Council grants that are awarded for projects or research that build people-to-people relationships in the region. And under the ASEAN-Australia Comprehensive Strategic Partnership, Australia will offer 100 new Australia for ASEAN Scholarships in areas that advance cooperation under the four priority areas of the ASEAN Outlook for the Indo-Pacific: maritime,

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connectivity, economic cooperation, and sustainable development. There are also over 100,000 students from ASEAN who enrol to study in Australia each year. While all this might not seem a lot for a region of 600 million people, each of those interactions in grants and scholarships pulls countless other people from each side of the transaction into the systems and processes required to enable them – creating a further ripple in the building of knowledge and familiarity. And each of those 100,000 students bring back those skills and training, not to mention relationships and fond memories, into the region with many contributing to the joint trade and investment figures. Jan Drew The Global Student, Director

Note to Editor: 1. Debate@Go8 – Episode 13 – Professor Michael Wesley on Australia’s regional security https://go8.edu.au/debatego8-episode-13-professormichael-wesley-on-australias-regional-security 2. Department of Foreign Affairs and Trade (DFAT) of Australia https://www.dfat.gov.au/international-relations/regionalarchitecture/asean/why-asean-matters 3. South East Asia matters to Australia, Melissa Conley Tyler, program lead of the Asia-Pacific Development, Diplomacy & Defence Dialogue (AP4D). University of Melbourne Pursuit https://pursuit.unimelb.edu.au/articles/southeast-asiamatters-to-australia February 2022


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Southeast Asian tech unicorn, Bukalapak, chooses Melbourne for its Australian Technology Hub such as the The Australian Synchrotron, The Australian Nanofabrication Facility, Carbon Nexus, Data 61, Oceana Cyber Security Centre and the CSIRO's Food Innovation Centre. How Malaysian-based companies can tap into opportunities in Victoria

Melbourne’s status as Australia’s leading technology capital is further strengthened with the establishment of Indonesian unicorn, Bukalapak’s technology hub in Australia in January 2022 – its first research and development presence outside of Indonesia. The hub aims to employ 65 talents across analytics, AI, engineers and other innovation related roles over the next five years. Bukalapak’s journey began in Bandung, West Java in 2010 as a marketplace that is readily accessible to Indonesian micro businesses and SMEs. It has since grown into an all-commerce platform reaching over 100 million users. Bukalapak’s investors include Singaporean sovereign wealth fund GIC, UBS Group,

Microsoft and 500 Startups. Teddy Oetomo, President of Bukalapak said, “Melbourne’s tech ecosystem is an ideal base for Bukalapak to establish this tech hub, which enables Indonesia’s tech talent to work together with tech professionals from Australia and around the world,” he added. With the technology hub, Bukalapak joins the ranks of other major international companies such as NCS, IBM and Siemens to tap into the highly skilled talent pool and vibrant technology ecosystem in Victoria. Melbourne has a higher concentration of software development talent that most jurisdictions in the Asia Pacific region and is home to large-scale R&D infrastructure

Invest Victoria is the investment attraction agency of the State Government of Victoria, Australia. It bridges the gap between investors and the Victorian market and fosters long term economic prosperity by enabling business opportunities and job creation for Melbourne and Victoria. Our teams in Indonesia, Malaysia, Singapore and Vietnam help to support tech companies from the Southeast Asia region with their broader international expansion plans into the Asia Pacific region, specifically Melbourne and the state of Victoria. We offer bespoke assistance for Southeast Asian headquartered companies seeking to enter Melbourne, including access to grants or research and development related cash flow loans, and other support services including site selection and facilitation.

Learn more about the opportunities that Melbourne and the state of Victoria hold for your business at https://www.invest.vic.gov.au/home or contact sharifah.khairunnisa@global.vic.gov.au to arrange a discovery call.

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Breezway - Louvre Windows

Breezway® Australia has been making louvre windows for more than 80 years and today is a market leader in louvre window technology. Headquartered in Brisbane, Australia, Breezway® continually strives to be at the forefront of louvre window technology with a constant stream of product improvements flowing from our Australian R&D Centre. Breezway® Malaysia was established and started its operation at the beginning of

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2003. It started its operation in Klang with a small factory of about 600 m2 in size. Machinery and technology for louvre manufacturing were transferred from its corporate headquarters in Brisbane. With an initial intent for Breezway Malaysia to produce window parts and components at a lower cost for export to its parent company, the business moved downstream within a year. It started producing assembled louvre galleries for the Malaysian market. Since then, the Breezway Malaysia business has added

more products for the local market and expanded its presence into ASIAN markets. Its window system products, such as Altair® Slimline™ and Altair® Easyscreen™, were a game changer in the highquality and performance-rated


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window market segment. In 2012, Breezway automated window solution, Altair® Powerlouvre™ was introduced into the ASIAN markets. Today, Breezway is also available in Africa, Seychelles and Mauritius. In 2017, the business was acquired by JELD-WEN (NYSE: JELDWEN), headquartered in Charlotte, USA but continues to operate its headquarters in Brisbane and Sydney, under the company, JELDWEN Australia Pty limited. COVID-19 Pandemic As with most businesses, Breezway was affected by the pandemic and lockdowns. Fortunately, Breezway obtained MITI approval to operate for specific periods during the 3 lockdowns imposed in Malaysia. We utilised our stocks and prioritised and continued to supply valuable components that our businesses in Australia and USA needed to operate without supply disruptions. However, our local business was severely affected and recorded no sales in March 2020. It was a challenging time. However, we also understand that businesses will eventually recover, and people are our asset. Breezway enhanced its communication during the pandemic and regularly delivered care packs to our employees under lockdown. Regular checkins through Zoom calls were done, and employees were quickly equipped with technology and tools to work remotely. Fortunately, the business did not have to rationalise its staff force nor enforce pay cuts throughout the period. Breezway did not forget the families or friends of colleagues in the Kapar area, which was

affected by the lockdowns. As part of the white flag movement, Breezway, through volunteering employees, delivered food aids to families who needed them most. When vaccinations were announced in 2021, Breezway took to its internal communication network to immediately encourage employees to get vaccinated. We had weekly updates and debunked myths about vaccinations with the correct information. We achieved 95% (2 doses) of vaccination in October and, by then, were operating as usual. Nevertheless, the business continues to take precautions and made available free masks, sanitising equipment and testing kits (weekly) for all employees. Today, Breezway operates as normal (with SOP) and has reopened its showroom in Glenmarie. The move into the new showroom in 2020 was done in and out of lockdowns but was finally operational in 2021. Do visit this new showroom to learn more about our products, and we do have a walk-through video on YouTube (https://youtu.be/7yw5ZTWb1E). Product usage and benefits of louvre windows For the longest time, we know that natural ventilation is important, but most occupants choose air conditioner instead of natural ventilation because of the warm climate. However, the pandemic has re-iterated the importance and need of good ventilation in buildings. Louvre windows are known for offering the best airflow among all window types. When opened, it gives up to 100% ventilation, whereas a sliding window would give only 50% opening. Furthermore, louvres have been used in many regions across ASIAN for the longest time.

Think ‘kampung’ houses or public schools. Shouldn’t modern building take a design cue from the past? Breezway works closely with architects, engineers, and homeowners to promote the use of louvres for better liveability through good ventilation. Breezway also offers customisable options for better aesthetics. Among the latest projects that used louvres are The Tria Residences in KL, Elmina project in Shah Alam, Sunway International School in USJ, Park Recent at Desa Park City, The Trion Towers in KL, Sunway Serene in PJ, Rompin Park Resort in Pahang, IJM Savvy in Segambut and D’vervain Residences at Empire City. Details of these projects are available on our Facebook and YouTube channels. Breezway establishes and maintains relationships with clients through a targeted and wide-reaching digital media presence. The company has a compelling website and an extensive social media presence on multiple platforms such as Facebook, LinkedIn, and Instagram. Our digital media strategy is different. We aim to educate and promote the use of natural ventilation in buildings by sharing experiences with our users on projects and achievements across the Australasia region. You can expect information and visuals of green friendly buildings on our pages. As louvre windows have been around for a long time, people usually connect with louvres nostalgically by defining them as ‘slanted glass windowpanes’, old lousy naco windows with falling windowpanes and crooked and rusty clips. To change the mindset and offer a virtual experience on how modern louvres look, Breezway launched an app,

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available on Apple Store, to offer an interactive experience to window designs. Users can play with the many options available and view a 3D image of the window within the app. Customisation can be done seamlessly. We have also made videos or ‘Productlogue’ on our projects to educate, these are viewable on YouTube, which has been very popular and has gained a respectable following. Please visit our social media platforms to experience a new, innovative world of windows. https://www.facebook.com/BreezwayAsia https://www.linkedin.com/company/breezway-asia/ https://www.instagram.com/breezway_asia/ https://www.youtube.com/BreezwayAsia

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KPJ Healthcare Ramps Up Gears in Post-pandemic Era

As Malaysia has transformed from a pandemic to an endemic phase, doors to the country are wide open which means one thing – it’s back to business as usual. For KPJ Healthcare, this means among other things, ramping up our digitalisation initiatives, bolstering our leadership team, and shifting gears to bring more international patients to the country via our health tourism business. The word ‘unprecedented’ fundamentally defined the entire pandemic in a nutshell. As a global population, we learned to adapted to new norms and pivot operations to suit the new environment. Now as SOPs have been relaxed and more borders are opened in this endemic era, there is no time to rest on our laurels. KPJ successfully progressed with numerous initiatives under its “Reenergising KPJ” phase in 2021, and is now in the midst of its "Transforming for Growth" phase for 2022 which will see us capitalising on the positive business environment to deliver growth over the next 3 years. This phase comprises several moving parts and initiatives including the digitalisation of healthcare to focus on introducing more patient-centric solutions, as well as enabling clinicians to work more fluidly with a fully integrated front-end to backend system management. Additionally in April this year, KPJ welcomed 2 new faces to bolster our leadership team with the appointments of Datuk Md Arif Mahmood as our new Chairman and Datuk Mohd Shukrie Mohd Salleh as our new Managing Director. MABC BYLINE

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members news Another focus for us in this business-as-usual environment is to ramp up the gears in the medical tourism space for potential international patients in our selected target markets. Medical tourism or also known as health tourism, was one of the industries which was hit hard by COVID-19, due to strict border closures and restrictions.

Reigniting Health Tourism Right before the COVID-19 pandemic hit our shores between January 2018 and December 2019, hospitals in Malaysia received close to 170,000 international patients according to the Malaysia Healthcare Travel Council (MHTC), an agency under the Ministry of Health (MoH) Malaysia. This represented a growth of 7% to 8% year-on-year, which contributed roughly RM1.67 billion to the country’s economy. In simple terms, health tourism is valuable to the healthcare industry. For KPJ Healthcare in particular, our hospitals received approximately 5% of Malaysia’s international patients annually due to the demand from neighbouring countries. Health tourism has shifted from patients merely receiving access to major medical facilities for treatments that are not available in their home country, to serving as a gateway for many patients to receive accessible quality and cost-effective medical care. However, the prolonged travel restrictions and extended Movement Control Order in Malaysia in the past couple of years resulted in a significant decrease in the numbers of international patients who were able to travel to our hospitals to seek treatment.

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members news The recent reopening of Malaysian borders on 1 April 2022 has allowed quarantine-free travel for travellers who are fully vaccinated, and we have since seen an encouraging rise in international patients returning to our hospitals for various types of treatments. The number of health travellers continued to show a positive increase in visits and revenue by 8% and 44% respectively as of May 2022 due to more international flights and ferries currently in operation. Many health travellers are our regular patients, who have been waiting for the Malaysian borders to reopen. As of May 2022, Indonesia remains the main contributor for health travellers due to its proximity to Malaysia, with the total number of visits to our hospitals having increased by 133% (2,594 visits compared to 1,113 visits in the previous year) and a 481% increase in revenue from the previous year. Other countries contributing to health travellers to our hospitals include Myanmar, Singapore and Somalia. Having established formidable public-private collaborations for various different initiatives and programmes throughout the years, KPJ also receives tremendous support from MHTC in promoting Malaysia as a medical tourism destination, with the shared end goal of strengthening Malaysia’s healthcare system. KPJ is currently on track in leveraging on the resurgence of the health tourism segment with a slew of marketing activities currently ongoing, and we remain confident that we will see a turnaround in our Health Tourism business. The Birth of KPJ Damansara Specialist Hospital 2 Coming up in the horizon, we are extremely proud to welcome KPJ Damansara Specialist Hospital 2 (DSH2) as our 29th and newest addition to our existing hospitals, which is slated to open its doors to the public within Q3 of this year. DSH2 is a smart, GBI-certified green hospital which provides valuable end-to-end services to our patients and customers, while enabling the emergence of new clinical processes and management systems thanks to our connected healthcare technology to achieve better patient care and experiences, as well as operational efficiency. DSH2 is a 300-bedded tertiary care facility providing highly specialised medical care, equipment and expertise focusing on surgical procedures. The facility has combined medical specialists’ strength from KPJ Klang Valley hospitals, with a pool of approximately 500 Consultant Specialists. The pool of our multidisciplinary teams comprising experienced medical experts, physicians, pharmacists, physical therapists, and consultants are able to integrate quality care and treatment, making DSH2 a preferred, one-stop healthcare destination. With state-of-the-art healthcare technologies and systems, experienced medical experts, and the promise of quality care, services, and end-to-end patient experience, DSH2 is poised to be a leading player in the health tourism market catering to patients seeking medical treatments abroad. Strategically located in Sungai Pencala, Damansara with a built-up area of 460,000 sqft., DSH2 resides in and around business-friendly districts and is easily accessible from all major highways in the Klang Valley, making it the perfect location for health tourism. Because of its seamless connected healthcare technologies, we plan to replicate DSH2’s smart technologies across our entire hospital network in the future.

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This article shares how Novaris, lightning and surge protection manufacturer, survived and thrived in the recent COVID-19 Pandemic. Interestingly, its survival surprised even its founders, Diane and Phillip Tompson, who like the rest of the world expected to be impacted negatively, particularly financially. Quick responses and decisions had to be undertaken to mitigate the risk of business closure caused by the Pandemic. The company developed and implemented innovative operations and strategies, acted decisively to adapt to changing conditions and ultimately led the company to improve its operations. In other words, management and staff had to embody the company's name Novaris, which means to innovate in Latin. Innovation has always been one of the most critical attribute aspects of Novaris' operations and this pandemic truly tested our innovative abilities. Novaris has always considered its R&D an essential factor in the company's success, however it is important to stress that innovation has never been limited to its engineering design staff and this was one important factor in its ability to cope with constant challenges caused by the virus. The founders believe: "The strength of Novaris will remain the high quality of its capabilities, resources and its people. It will continue to expand globally through constant innovation to cater to new markets." Novaris hopes its experience will give other companies inspiration and confidence to try new, more effective ways of coping with changing operations, particularly those forced upon us by factors outside our direct control. The following is an explanation of the product and services offered by NOVARIS, including a short history of the company. "Novaris was established in Kingston, Tasmania, Australia, in 1993 by Diane and Phillip Tompson. Initially products were sold domestically however in 1995, the company began exporting its goods and services. Novaris Technologies Malaysia was established in 2003 to expand its presence internationally. Novaris designs and manufactures 28

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members news electrical disturbance protection products. With the increasing digitalization of industry, energy, transport and manufacturing, we understand that working with our customers to design solutions today for tomorrow's technology is more critical than ever." Climate change and pandemics are providing more challenges for everyone in this constantly changing environment. The effect of the Pandemic Early in 2020, Novaris began to experience problems in sourcing componentry and parts used for assembly. It was apparent that China who supplied components, had a problem of some significance, however none of us knew in January 2020 what that problem was. During COVID, delivery times to our customers were becoming increasingly slower and by March of 2020, most countries were going into lockdowns. Malaysia and Australia were both affected by this, however the significant difference between Malaysia and Australia, was that Australia kept as many of its businesses open as possible. As a result, and overnight, Australia was for the first time supporting Malaysia. Methods of Survival The company continued its operations successfully through the Pandemic by: Increased stock level - Novaris was extremely fortunate that it had built up a large quantity of completed stock in Australia and Malaysia before COVID 19. Unlike the recommended practice of on-time delivery and in keeping stock levels very low, management decided that holding more completed stock gave Novaris a more competitive edge in delivering immediately on request from customers. During COVID the company has been more successful than its competitors because of its ability to provide immediate delivery. Competitors are still finding it challenging to supply customers.

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members news The final point is worth considering. Earlier in the article it was explained that “The strength of Novaris will remain the high quality of its capabilities, resources and its people.” During the pandemic, Australia dramatically limited its citizens from travelling overseas. As a result our staff worked in isolation, forcing everyone to rely only on Zoom and telephone conversations to conduct business. Fortunately before the lockdown of countries, management of Novaris had been working with staff to: 1. Allow and encourage more autonomy amongst its senior management team leaving them to make decisions on every aspect of operations in Malaysia without having to seek permission for every decision made. 2. Means of effective and regular communication were established before the necessity to do so. Receiving recognition for its success

Our factories hold significant supplies of components because suppliers' delivery times have extended lead times and stores cannot afford to run out of stock. Novaris bought equipment in Australia to give it the capability of manufacturing all products in both factories. Regular Zoom meetings began to take place with our staff at all levels. Effective communication became the key to success. Management has always maintained a good relationship with the Department of Foreign Affairs and Trade. The Malaysian DFAT offices assisted us in enabling staff to return to work. The Australian government helped the company prove that Novaris staff were essential workers and staff were back to work in three weeks. Sourcing different components from Chinese manufacturers became an imperative in order to mitigate risk, so purchasing staff played a critical role in looking more strategically at purchasing. Quite a few products were redesigned to suit new components.

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Novaris was recognised in December 2021 as one of Australia's leading exporters who managed their operations extremely effectively despite the adverse effects of COVID. YOUTUBE LINK https://www.youtube.com/ watch?v=l1wUslxBkmA Present Day With the way that the return to work has been handled by management and staff and now that the current business climate is becoming more "normalised", Novaris has been able to hit the ground running. Novaris Asia has recently been founded, and its sales staff have already found exciting projects in new markets in the region. Expansion is of course one of the ways to improve profitability and increase production. Newly designed products have been launched and as recently as the beginning of June, its new product Excalibur was launched in the Singaporean market. Novaris is set to become an even more significant player in its sector and will at all times rely heavily on its exceptional staff and its ability to innovate.


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Fighting Climate Change with Green I.T. to Navigate a Challenging ESG Landscape Ahead

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members news It’s been an amazing first half of 2022 with many exciting happenings and more to come as we get busy with the reopening of all business sectors in Malaysia this post-pandemic period. Sailing through these tough 2 years have not been easy for anyone. We have come to realise the importance of resilience and sustainability as crucial values in weathering uncertainties. At Rentwise, we’ve always been a firm believer of building sustainable business and communities through our reforestation efforts and digital learning empowerment program linking corporates with needy schools. The former helps offset the residual carbon of our remanufactured computers thus helping us achieve Malaysia’s first carbon neutral computer. The latter continues its progress in equipping Malaysian school children with the means to increase their digital learning capacity through donated remanufactured computers. The above mentioned two key events have been driving our organisation forward thus far, as we guide our customers into building ethical business, reduce their carbon footprint through green IT and help them improve on their ESG profile with our carbon neutral remanufactured computers. The aftermath of the unprecedented flood in Dec 2021 and the increasing frequency of witnessing the effects of global warming have somewhat largely made businesses more aware to embark on initiating deeper cuts in carbon emission. For that, we are always ready to serve.

Fighting climate change has been our core business for the past 21 years. We had the unenviable experience of having encountered the ugly side of natural disaster in motion when in last December, a number of our employees living at Sri Muda Shah Alam bore the brunt of the floods in one of the worst hit areas in Malaysia during the year end monsoon. Our operations was badly affected which adversely impacted our business uptime. The world indeed is not in a good shape, economically and environmentally. Our livelihood is at stake. Our 80-men strong organisation lived through it all and slowly but surely, everyone is beginning to realise the very core competency Rentwise as a Green IT infra service provider brings to the table. Just as the adage; “Every cloud has a silver lining”, we finally understood the importance of what we do. Only then will we be able to internalise our core values and project the virtues of a circular business model to our customers in reducing their carbon emission. Because we’ve seen firsthand the ugly side of betraying nature. Because we understand the implications if we don’t change. Because the clock is ticking. Because the lives of our loved ones is at stake. Being 21 this year, a transitory milestone that signifies the crossing between the realms of dependence to independence as a teenager would, the realization of how far we have come truly struck a familiar chord. Turning this age coinciding with a point in our country as we gear towards the endemic phase is a poignant moment. The

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members news bigger the reward, the costlier the sacrifice. As difficult as the road ahead seems to be, we realise sometimes the “pain” is necessary to only make us more aware how human we are. As humans, we have a choice to make. Let’s make that choice count towards our vision to be Sustainable. The word Sustainability has never ever rang this loud and clear. By the end of 2022, we would have processed almost 400,000 used computers and help reduced almost 300,000,000 Kg of CO2e emission. While these may be mere numbers, every little counts. Every single computer that we can process is one additional e-waste item diverted from their improper disposal either via incineration or landfill. All these contribute to a gradual shift towards improvement in our collective Net Zero journey.

As the year takes a turn towards the second half of 2022, we know not what holds for us and businesses around the world. It’s a story with an exciting chapter yet to be written. But we are certain that there’s no compromise in fighting climate change when it comes to initiating deeper cuts in carbon emission.

On that note, we would also like to share about the Rentwise DNA. It has taken us 21 years to realise what we are made of, literally. Our organisation’s brand name which has stood tall, firm and strong can be appreciated as an acronym in its own right. Indeed, the very essence of what we do is aptly embodied in our attempt to Reconciling Nature & Technology With Innovative & Sustainable Efforts. Truly, we live up to what defines us as not just a name, but an ingrained identity all these years as we build towards a sustainable planet. How do we ensure sustainable computing for a sustainable planet with our remanufactured computers? It takes years of hard work, experience and passion, a dash of determination, grit and foresight, and a generous sprinkling of awards and recognitions especially these past 2 years. In fact, our string of awards and accolades came streaming in from the end of 2020 just when the pandemic hit. It began with the AREA Award (Circular Economy Leadership Category), followed by the APICTA Award (Inclusion & Community Services Category for Sustainability & Environment) before culminating with the WITSA Global ICT Excellence Award 2021 (Sustainable Growth/Circular Economy Category) in recognition of Malaysia’s First Carbon Neutral Computer. Truly, we have forged excellence in adversity. For that we have our customers and partners to thank for as we work together in hopes of a sustainable future.

Rentwise’s unique value proposition of helping our customers save money by reducing their total cost of IT ownership should be where the story begins for most of us. As organisations battle against uncertain legislative pitfalls, we can always be certain that Rentwise’s carbon neutral IT solution is one of many sensible solutions employed by companies to navigate this challenging ESG landscape. For more information on how Rentwise can help your organization’s decarbonisation journey, visit our website at www.rentwise.com.

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Subang Jaya Medical Centre Applauded by Frost & Sullivan for Its Leadership Position in the Malaysian Hospital Industry SJMC is well-positioned to drive the private hospital space into its next growth phase, capturing market share and sustaining its leadership in the coming years. 34

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members news Recently, Frost & Sullivan researched the Malaysian hospital industry and, based on its analysis results, recognizes Subang Jaya Medical Centre (SJMC) with the 2022 Company of the Year Award. The hospital is accredited by Joint Commission International (JCI) and the Malaysian Society for Quality in Health (MSQH), and its medical laboratory is certified by the International Organization for Standardization (ISO). As part of the Ramsay Sime Darby Health Care Group, SJMC ensures its medical practitioners and administrative staff provide top-notch private healthcare. The multi-disciplinary private healthcare service provider has a capacity of 444 beds, a long history, and remarkable milestones, all contributing to its leadership position in Malaysia’s medical industry. SJMC is the first to conduct the following in Malaysia: • First live-related kidney transplant and live-related paediatric liver transplant • Open heart surgery (private sector) • Daycare total knee replacement surgery • Brain neurosurgery • Adult and paediatric bone marrow transplants in the private sector, completing over 800 successful transplants to-date SJMC’s vision involves developing partnerships to provide the best private healthcare to help patients lead better lives. The company connects deep-seated domain and operational knowledge with advanced services to deliver care during the COVID-19 pandemic. The hospital adapts real-time reverse transcription polymerase chain reaction tests to reduce the waiting time for patient admission.

With Home Connect, home care services are available to patients who cannot commute to the hospital, either because of the difficulty in physically commuting or as a precaution against COVID-19. The service allows nurses or physiotherapists to visit patients in their homes, especially after surgery. In addition, the service includes home delivery of long-term medication. The hospital’s Home Connect service is convenient and creates a shift in modern healthcare because it complies with clinical care standards and provides patients and their families with peace of mind.

continual and proactive innovation contribute to its sustained success and leading market position.

According to Siddharth Shah, Research Manager for Frost & Sullivan, “SJMC seamlessly assimilates into the postpandemic private medical care scene and emerges as a leader in providing contactless home care as a permanent mode of care delivery, an extensive offering unique to the market.”

Each year, Frost & Sullivan presents a Company of the Year award to the organization that demonstrates excellence in terms of growth strategy and implementation in its field. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.

SJMC’s selected rehabilitation services, such as physiotherapy and palliative care, are available for home care visits. Its teleconnect centre provides medical advisory services over the phone to improve customer service. Moreover, the hospital became the first in the country to offer the latest tomography services for efficient and highprecision cancer treatment, next-generation sequencing (NGS) for precision medicine as well as digital PET/CT services. It conducts nursing training initiatives to prevent errors in medication and intravenous care, uphold therapy and medication safety standards, and support the continuous development of its healthcare staff. SJMC has a leadership legacy; therefore, its compelling value proposition underpins its sustained success. The company’s brand equity, unwavering focus on leadership, best practices implementation, customer-centric focus, and

“SJMC meets with patients to assess their specific needs and develop tailored solutions with roadmaps for seamless execution. This foundational approach establishes ongoing trust with customers for longlasting relationships extending throughout the service lifecycle,” explained Azza Fazar, Best Practices Research Analyst for Frost & Sullivan. “The company remains a trusted partner, earning a reputation for offering the overall best care in the hospital space.”

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

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members news ABOUT SUBANG JAYA MEDICAL CENTRE The hallmarks that determine the provision of excellent healthcare are the breadth and depth in clinical expertise and the latest in medical technology, top-notch or trail-blazing services, integrated healthcare for end-to-end patient care, high survival rates, best patient safety practices, internationally recognized accreditation, high calibre and well-trained staff and vibrant patient support group activities. All the above and more is what made Subang Jaya Medical Centre, an award-winning multi-disciplinary and tertiary care private hospital with over 400 beds, a well-trusted and one of Asia-Pacific’s most formidable standardbearers for quality care for well over a quarter of a century since 1985. SJMC is nestled in the bustling city of Subang Jaya in Selangor Darul Ehsan, a 30-minute drive to the Kuala Lumpur city centre and the Kuala Lumpur International Airport via major highways. Subang Jaya is one of Malaysia’s largest cities, in terms of population and economic activity. SJMC provides comprehensive and complex care in all specialties and is a tertiary referral hospital, receiving local patient referrals from within Malaysia as well as international patients from the Asia-Pacific region. Subang Jaya Medical Centre 1 Jalan SS12/1A Subang Jaya 47500 Selangor Darul Ehsan Malaysia T: +6 03 5639 1212 (24-hour Careline) WhatsApp: +6 019 317 1818 (for appointment) E: sjmc@rsdhealth.com Website: www.subangjayamedicalcentre.com

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members news

HOW THE PANDEMIC BOOSTED AND REINFORCED THE AATHAWORLD BUSINESS CONCEPT Aathaworld was established to be an innovative solution provider for the building, construction & industrial sectors by implementing technology to digitalise and promote sustainable materials for the various industries. In addition to promoting the digitalization of the construction and building materials industry, Aathaworld has taken a hands-on approach with the ‘’Online to Offline’’ (O2O) Commerce. Our scope includes Architectural & Design, Trading, Contractor Services & Project Management and Digital Solution Provider. With this agenda in mind, Aathaworld has created a digital ecosystem which includes includes Builtory.my, which is an online building directory, to link end users, vendors and suppliers. With our extensive supplier and specialist network, customers and vendors were able to benefit from better transparency and awareness, saving time and costs in sourcing. PANDEMIC AND THE NEW DAWN OF DIGITALISATION To become a global and innovative solution provider in the construction & engineering field, Aathaworld had to continuously support innovative solutions & products, with the purpose of enhancing the quality of life while creating value to the world. Aathaworld expanded its capacity as a centralized PMC (Project Management Consultant), serving

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customers in Malaysia as well as the international market using Builtory, which was established to allow builders access to information on the latest, green & innovative building materials from the ground up. In 2020, the Aathaworld Group, together with Builtory, achieved it’s big milestone of having RM1billion worth of Gross Merchandise Value enquiries entered via its online ecosystem and platform which was a remarkable achievement especially during the pandemic lockdown period!

This achievement can be attributed towards the enhanced use of online search engines during the Movement Control Order (MCO) period as people were forced to work from home and started to go online more than ever before thus it can be said that the COVID-19 pandemic had caused significant changes in the way people worked and accelerated their inclination towards using the computer to search for products and services online. It had become the ‘’new norm’’.


members news POST PANDEMIC AND THE RISE OF SUSTAINABILITY Post pandemic had seen many new challenges facing most businesses including the shortage of labour, increased labour costs and material prices. This increasing inflation has made many more construction, engineering & industrial sector players open up to more innovative solutions and advanced methods such as IoT (Internet of Things), IBS (Industrialised Building System), Integrated ERP-CRM (Enterprise Resource Planning - Customer Relationship Management) platforms and even greener products and services as they have realised that the environment needs to be protected and resources used in a more efficient and sustainable manner. Mother Nature has already struck many times before but this time around more people are wiser for the better as this pandemic lesson has been the most effective as the lingering effects of it still remains to this day for many people. It is in the interest of everyone that their lives are enhanced for the better through the various innovative ways of doing things now and Aathaworld will do its part in taking care of the environment and its sustainability by continuously promoting new and innovative products and services that will minimise wastage of resources while optimising outcomes and results. The total sustainability concept that takes care of not only the environment but also the business to ensure that people’s lives are truly enhanced for the better.

ABOUT THE AUTHOR The author, Michael Folk, is on a ‘’Green Mission to Improve Quality of Life and to Save the Environment’’. He takes care of Sustainable Corporate and Development matters at Aathaworld Group, a one-stop total solutions provider for the building, construction and engineering industries with ideologies towards steering these industries to be more green and sustainable in terms of materials and services. He may be contacted for enquiries Email: jc.folk@aathaworld.com; Mobile: +6011-11161003

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members news

MOVING FORWARD WITH RENEWABLE ENERGY AFTER THE COVID-19 PANDEMIC The rapid increase in global population and technical advancements have had a negative influence on the environment by significantly increasing the consumption of fossil fuels. These environmental effects caused significant climate change as well as substantial health issues. The efficiency of the current energy conversion processes have been improved in an effort to reduce or eliminate the consumption of fossil fuels. Creating effective, eco-friendly energy conversion technology, utilising green materials, and emerging sources of renewable energy (RE), including biomass, wind, geothermal, and solar energy. Hybrid RE resources have also been extensively discussed for increased energy sustainability. Utilizing RE among the many techniques not only has a smaller impact on the environment but also offers a long-term solution.

The length of the lockdown heavily influenced how the epidemic affected the economy and the energy sector, such as the oil and gas industry. The indirect effects of the pandemic also influences how the economy recovers. The global financial crisis will have a long-term impact on some industries, like tourism. Some activities might never even resume their pre-crisis development trajectory. After the lockdown was removed in late 2020, the majority of the world’s economies encountered a number of difficulties like those of a classic recession, including high demand and strain on the financial system.

The COVID-19 pandemic is distinguished by a rapid spread rate along with a protracted incubation period, significant effects on the respiratory systems, and the large number of variations produced. There has been much quantification of the COVID-19 pandemic’s effects on the health care industry and lifestyle, which are immediately influenced by such a pandemic. However, the pandemic has had a significant impact on a number of other industries, including the environmental and energy sectors.

Due to closures, lockdowns, quarantine measures, and restrictions, the majority of the world’s major economy ground to a halt in 2020.

THE ECONOMIC EFFECTS OF THE COVID-19 PANDEMIC The majority of nations had resorted to daytime curfews, complete lockdowns, shortened academic terms, closure of businesses that do not provide essential public services, as well as a complete ban on social activities during the early stages of the pandemic expansion due to the challenging issues pertaining to the spread of the COVID-19 virus. These regulations were all designed to prevent the virus from spreading as widely as possible. The fact that China was among the first nations to go into lockdown had a significant effect on global macroeconomic growth. The majority of European nations had to do the same, and by March 2020, lockdown was also implemented in India. as the United States entered into one in April 2020, pretty much shutting down the world economy significantly. 40

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ENVIRONMENTAL EFFECTS OF THE COVID-19 PANDEMIC

Activities including gatherings, travelling, conferences, and socialising were put on hold. This time period saw a sharp decline in energy demand, which led to lower worldwide CO2 emissions. For 2020, it can be inferred that there has been a sharp decline in all energy-related sectors, including aviation, which led to less jet fuel consumption, and transportation, resulting in less consumption of petrol and diesel. This decrease is primarily attributable to the cessation of numerous activities. According to reports, worldwide carbon emissions have decreased by around 17%.


members news The pandemic has been suggested to bring some opportunities as well, which include enhancement of digitalization, a new lifestyle with remote work capabilities, and opportunities for developing localized RE resources.

COVID-19 has led to significant reductions in greenhouse gas (GHG) emissions from fossil fuels and particulate matter, and improved air quality. On the other hand, the pandemic has resulted in some negative environmental impacts due to the increased medical wastes and high consumption of sanitizing chemicals. COVID-19’S EFFECT ON THE ENERGY SECTOR All facets of human existence have been badly damaged by the COVID-19 epidemic, but the energy industry has been particularly hard hit. All energy consumptions related to transportation, business, industry, and aviation have dramatically decreased as a result of the strict lockdown measures, however those related to residential activities have significantly increased. This would have led to a drop in fuel consumption as demand decreased significantly while electricity demand decreased slightly less due to more people working home even though many businesses were closed. These would have led to a drop in carbon emissions.

CONCLUSION After COVID-19, recovery requires a concerted effort from numerous sectors. Greater public-private sector cooperation will enable countries to take advantage of renewable energy projects’ enormous potential to improve social, environmental, and economic outcomes. The economies of tomorrow are shaped by the decisions we make today. We should all be working towards ‘’affordable and clean energy’’ as highlighted by the United Nations Sustainable Development Goal No. 7 as well as all the other 16 goals. Michael Folk

ABOUT THE AUTHOR The author, Michael Folk, is on a ‘’Green Mission to Improve Quality of Life and to Save the Environment’’. He takes care of Sustainable Corporate and Development matters at Aathaworld Group, a one-stop total solutions provider for the building, construction and engineering industries with ideologies towards steering these industries to be more green and sustainable in terms of materials and services including even solar energy systems and other renewables. He is also part of Al Gore’s Climate Reality Leader corp. He may be contacted for enquiries Email: jc.folk@aathaworld.com Mobile: +6011-11161003

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MABC Activities JUL-DEC 2022 Past webinars can be accessed through our website www.mabc.org.my


BE A PART OF AN INCLUSIVE & SUSTAINABLE METROPOLIS Located at the southern tip of Malaysia, minutes away from Singapore with great infrastructure and integrated connectivity. Iskandar Investment Berhad focuses on Iskandar Puteri delivering high-impact and catalytic projects in Education, Tourism & Leisure, Financial Services, Creative, Health & Wellness sector.

6 REASONS TO INVEST: MODERN Infrastructure and utilities

STRATEGIC LOCATION Close proximity to Singapore and gateway to about 600 million people in Southeast Asia

QUALITY SERVICE Education, healthcare and logistics

BUSINESS-FRIENDLY ENVIRONMENT Policies and regulations that facilitate business to set-up and prosper

HIGHLY SKILLED & TALENTED WORKFORCE Critical education and up-skilling programmes in partnership with reputable higher learning institutions

EXCELLENT CONNECTIVITY Excellent network of roads and highways with 3 seaports and an international airport within Iskandar Malaysia, complemented by an international airport and seaports in Singapore

ISKANDAR INVESTMENT BERHAD provide the expertise, synergies and knowledge that local and international investors need to establish and expand their business in Iskandar Puteri. Together, we work as dedicated strategists to maximise investments that contribute to future evolution.

Contact us today. Main Office A18 & A19, Medini 9, Persiaran Medini Sentral 1, Bandar Medini Iskandar, 79250 Iskandar Puteri, Johor, Malaysia +607-5353 000

Branch Office E-3A-02, Oasis Square, No. 2, Jalan PJU 1A/7A, Oasis Damansara, 47301 Petaling Jaya, Selangor, Malaysia +603-7844 5100

iskandarinvestmentberhad info@my-iib.com www.iskandarinvestment.com

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MABC Activities JAN-JUN 2022 11 Jan 2022

MABC Live Webinar: DISINFECTANT USE AND CORONAVIRUS - PROTECTING YOUR LOVED ONES


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MABC Activities JAN-JUN 2022 19 Jan 2022

MABC Live Webinar: Post Pandemic Realities for SMEs – Way Forward

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MABC Activities JAN-JUN 2022 27 Jan 2022

Networking @ Elements Hotel Kuala Lumpur #backintheroom #facetofacenetworking


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MABC Activities JAN-JUN 2022 2 Mar 2022

MABC Live Webinar: Will the year of the Tiger see Asian economies roar?

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MABC Activities JAN-JUN 2022 24 Mar 2022

Networking @ Lendlease


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MABC Activities JAN-JUN 2022 31 Mar 2022

Visit to Educity Networking @ Holiday Villa Johor Bahru City Centre

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MABC Activities JAN-JUN 2022 26 May 2022

Networking @ Royal Selangor Club


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MABC Activities JAN-JUN 2022 6 July 2022

AGM & Networking @ Australian High Commission

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new members

Welcome to MABC APAC Network The APAC Network showcases Asia-Pacific’s brightest minds and tells our stories to the world. Collaborating across the region, sharing knowledge and celebrating cultural diversity, the network focuses on the key issues shaping our future as together, we navigate the most challenging period in history. Open, intelligent dialogue has never been more critical. Our mission is to be that respected, inclusive, go-to source of fact-based information that genuinely makes a difference. With a network of correspondents across Asia-Pacific and the support of leading universities, peak industry bodies and international business councils, we are the united voice of our region. Headed by some of the world’s most experienced media professionals, the network has ambitious growth plans to scale tracking alongside Asia-Pacific’s rapid emergence as the major contributor to global GDP by 2040.

Campbell Soup Southeast Asia Sdn Bhd Campbell Malaysia is proud to be part of the Arnott’s Group. As a standalone organisation, the Arnott’s Group unites a family of leading consumer food brands that are connected by their purpose, to create delicious moments for consumers across the world. Campbell Malaysia’s locally manufactured and marketed brands include Campbell’s soup, Prego pasta sauces, Kimball sauces, V8 juice, TST baked beans and peas and Cheong Chan sauces. They join the Arnott’s Group’s portfolio of brands like Aussie legends Shapes and Tim Tam and New Zealand favourite Farm Bake Cookies, along with Swanson broth and Campbell’s Real Stock.

Curtin University

YOUR INTERNATIONAL STUDY DESTINATION IN BEAUTIFUL BORNEO Curtin University continues to build a strong global presence, with campuses in Perth, Dubai, Singapore, Mauritius and of course the magnificent Sarawak, Malaysia. Ranking in the top 1 per cent of universities worldwide we offer practical, internationally recognized courses that are designed with direct input from industry, so our students graduate with the skills and knowledge they need in the ever-changing global marketplace. Our campus in Miri, Sarawak offers a completely unique study experience. Located on the mystical island of Borneo, with the incomparable, 187 000 hectare Miri-Sibuti Coral Reef National Park just offshore, and the UNESCO World Heritage Site, Gunung Mulu National Park, a mere 45 minutes away, our campus is a gateway to all of the incredible adventures to be had in East Malaysia.

EPS Ventures Sdn Bhd From our humble beginning as a small consulting firm, EPS has grown along with many of our clients over the years. We believe in building partnerships that mature into lasting relationships, and our focus has always been on supporting our partners in managing their businesses. By listening to the needs of our clients, we have evolved and expanded to meet their changing businesses requirements and assist them in achieving continued success. Our main business model focuses on providing permanent placements, outsourcing and consulting services from our offices in Asia-Pacific. EPS’ sourcing methodology is designed to produce results fast. We attract the best candidates allowing us the opportunity source-andselect the best talents to match your hiring requirements.

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new members Hotel Equatorial (M) Sdn. Bhd. (EQ) EQ is the latest milestone in the saga of one of Kuala Lumpur’s most iconic hospitality names. The original Hotel Equatorial opened its doors in 1973 and gained its reputation as a premier five-star destination. Hotel Equatorial later closed its doors in 2012 for redevelopment and reopened in March 2019 to make way for a bigger, better, all-new successor. The magnificent 52-storey tower has taken its place in the heart of Kuala Lumpur’s famed Golden Triangle. It is the centrepiece of the new Equatorial Plaza, which offers 440 guestrooms and suites with luxurious amenities and impressive city views from every vantage point. Being in close proximity to the Kuala Lumpur Convention Centre, makes EQ a preferred hotel for attendees. The hotel itself can accommodate meetings, seminars, events and banquets of many sizes with its ten meeting and banquet rooms and the unique 1,025 SQM Diamond Ballroom and Gallery.

Hilton Kuala Lumpur Located in the Malaysian capital’s transportation hub, this Kuala Lumpur hotel is 15 minutes away from the Petronas Twin Towers and city center. We are 28 minutes from KLIA via highspeed train from the city’s transport hub, located across Jalan Stesen Sentral. Pavilion Kuala Lumpur shops, Islamic Arts Museum of Malaysia, and Chinatown are about 10 minutes’ drive. Central to business districts, we offer world-leading meeting technology and five highly rated restaurants.

JS Partners JS Partners was established in 2009 by Managing Director Shivajini Seelan and her team of experts in various areas of Accounting, Taxation and Payroll. As a one-stop solutions provider, we have assisted many businesses, particularly small and medium enterprises (SMEs), meet their unique individual requirements in a cost-effective yet efficient manner. Understanding your business needs is what we specialise in and resolving your financial formalities and compliances is what we take pride in. Be it business formation, ongoing support, statutory compliance, submissions or other ad-hoc services, JS Partners is your ideal partner to help you see beyond the numbers and grow your business.

Maximin Corporation Sdn Bhd Maximin Group was founded in 2018 with a single mission: to invest and operate assets with enduring value and the potential to become timeless. Our team of experienced professionals carefully evaluate each project in order to adhere to both financial, technical and time constraints. We focus on investing and operating various real estate asset class, mainly industrial, logistics, commercial and retail. When we look at a project, we focus on the potential value of the asset, therefore differentiating ourselves by investing tremendous efforts in cost effective development solutions and day-to-day operations. Our focus is on our tenants and our aim is to provide an end-to-end solution to their real estate growth plans. Our main goal is to invest alongside our long term tenant relationships.

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new members Novem CS Sdn Bhd As an award-winning cyber security partner of choice, Novem CS provides a highly effective and specialised approach to solving your cyber security challenges. Empowering progress while modernizing and managing the world’s mission-critical systems and services, we are committed to the health and continuous improvement of the vital systems at the heart of the digital economy. With our partners and our customers, we co-create solutions to help enterprises reach their peak digital performance. We aspire to be a truly global leader in providing cyber security solutions and services to various industries, both in the public and private sector. Members of our highly experienced team include Certified Cyber Security Practitioners (CCSP), Certified Digital Transformation Professionals (CDTP) and Cyber Defense Strategy Professionals (CDSP).

SEEK SEEK is a diverse group of companies, comprised of a strong portfolio of online employment, educational, commercial and volunteer businesses. Since it was founded in 1997, SEEK has evolved into a leading tech company, investing in technology to create innovative products, which connect candidates with jobs and employers with candidates in the most efficient way possible. From its origins in Melbourne, Australia, SEEK has expanded globally and now has a strong presence across the APAC region. In Asia, it is a leading provider of online employment marketplaces across Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, and Thailand, through the JobStreet and JobsDB brands. SEEK also has operations across New Zealand, Latin America and holds minority investments in China (Zhaopin) and Korea (JobKorea). In Australia, SEEK also operates a number of other businesses including SEEK Learning, which helps connect people with quality education opportunities, SEEK Business, where businesses and franchises can be sold, and SEEK Volunteer, Australia’s largest single source of volunteer opportunities. Today SEEK is one of Australia’s Top 50* listed companies, employing more than 3,000 people across the globe. With a clear purpose of helping people live more fulfilling and productive working lives and helpingorganisations succeed, SEEK hasexposure to 900 million people,50 million candidate relationships, and 300,000 hirer relationships. In addition to its core operating businesses, SEEK has investments in a number of early stage businesses through its ownership interest in the SEEK Growth Fund. The Fund invests in the broader Human Capital Market across the three key themes of Online Education, HR Software as a Service (SaaS) and Contingent Labour.

Trans International Logistiks Sdn Bhd Trans International Logistiks Sdn Bhd, a logistics company which is strategically located in Malaysia, has been operating successfully locally and internationally with its global partners in the specialised field of Total Global Project Logistics Management, Government Matters, Investment Incentives, Indirect Tax Exemption Consultancy and Transportation Management of the Capital Expenditure Industry. Using our years of experience and individual observation of the industry, we provide a onestep support solution for our worldwide clients in the execution and transport related issues of project cargoes for various major industries. This is made a reality because of our team of highly-skilled personnel which include some of the most experienced logistics personnel in the country and abroad. Trans International Logistiks works with a wide range of global partners whom are experts in their respective countries. Our strategically located global partner network enables us to tackle even the most complex logistics challenges faced by our project clients anywhere in the world.

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Supplying sustainably produced Rare Earths to global manufacturing

From our high grade mine in Western Australia, to our advanced materials plant in Gebeng, Malaysia, we’re proud to be a critical part of green and future-facing supply chains

Contributing to a sustainable future

LynasRareEarths.com