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Volume 2, Issue 2 October 2009

MAKE A POSITIVE EMPLOYEE What is employee recognition exactly? Employee recognition is the timely, informal or formal acknowledgement of a person’s or team’s behavior, effort or business result that supports the organization’s goals and values, and which has clearly been beyond normal expectations. Praise and recognition are essential to an outstanding workplace. People want to be respected and valued for their contribution. Everyone feels the need to be recognized as an individual or member of a group and to feel a sense of achievement for work well done or even for a valiant effort. Everyone wants a ‘pat on the back’ at some point. The benefits of employee recognition •Greater productivity – the act of recognizing desired behavior increases the repetition of the desired behavior, and therefore productivity. This is classic behavioral psychology. Training in the use of recognition ensures that reinforced behavior supports the organization’s mission and key performance indicators. •Greater employee satisfaction and enjoyment of work - more time spent focusing on the job and less time complaining. •Direct performance feedback for individuals and teams is

best out of your employee

provided. •Teamwork between employees is enhanced.

STUDENT HIGHLIGHT

•Retention of quality employees increases – lower employee turnover.

“I wish we could create a position in our office for her after she graduates! It’s inevitable that •Lower negative effects such as absenteeism and stress. she will graduate and move on to work for some other lucky Employee recognition is a powerperson. She is a positive, dediful communication tool cated and very intelligent young Recognition for work well done lady. Her organizational skills are sends extremely positive signals superb; and she handles situato the recipient and others who tions in a professional manner are aware of the act of recogand I feel very confident having nition. Employee recognition her at my desk anytime I am not is therefore a communication able to be here. She is truly a technique to be encouraged by shining star!” public relations practitioners, who can play a key role in influencing management to use recognition as a performance enhancer in the workplace. Employees who feel valued are going to put more time and effort into their job than those who feel they are being taken advantage of. This is an obvious fact that is perfectly normal; however helping your employees achieve their best is your job as a business owner

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Tammy Hebert, Executive Assistant College of Fine Arts & Communication

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Carly Wright What is your position? Explain your duties. Student Assistant; Run Mail, communicate with various departments, S answer the phone, make copies, do the dishes; we drink a lot of cofffee; the resident organizer, document filer and other duties What is your major and how does or can your major relate to your jjob? Marketing Major; this job helps me to see how communication is important in any business because we do a lot of mailings and other ttypes of communication both with internal and external services. I also learn about promotion through the various activities surrounding tthe La Grand Bal What experience have you gained while working in this department? How will this position help you when you seek for your career upon graduation? I have learned more about time management skills because of certain deadlines that must be met. I also have learned the value of working with great co-workers. The ladies I work for and the Dean (Dr. Schultz) are all so pleasant and caring, which makes work fun! S How do you handle work and academics? Do you feel that working on campus gives you support and encouragement? Please explain. This job supports my academics career so much. Because I work part time and also because they are so flexible, I am able to attend on campus meetings for various groups and study even on days I do work. They are very supportive of my education. They share in the joy when I succeed and listen and offer valuable advice when I’m disappointed.

In your own words, what will you look back on and remember about your position here at Lamar University. The wonderful people I worked for, the experience I’ve gained is great but the people are what make it so rewarding. Anyone would’ve been blessed to get this position and I’m just so glad I was the lucky one!

“Carly is an excellent representative of what we would like all of our Lamar students to be. She is an excellent student (Mirabeau Scholar), well rounded in understanding the world around her. Her work in our office is outstanding. She approaches each job with a positive attitude and diligently works to complete her tasks” Dr. Russ Schultz, Dean of Colge of Fine Arts and Communication

(employee cont.) and their boss. Realize that one of the most powerful tools you have, as a boss is the performance review. This is your me to discuss with each employee their performance over the last six months to a year and discuss how they feel they have performed. It is a great me to talk about goal for the next few months or year as well and also a great me to talk about how to make their job more enriching for them. Never use a performance review as an excuse to beat up on employees. A good rule of thumb is to only discuss problems in the performance review that have been addressed before. Never spring a new complaint on an employee before the review; this is a good way to make them feel as if they are being aacked. For your employees that you are interested in keeping it may be a good idea to invest in some training for them to help them improve on their jobs. This can include communicaon classes, leadership skills, or anything else that can help them improve on their job and arm them with the skills and qualificaons they need in order to do their job effecvely.


lNational Student Employee of the year 2010 Lamar Jobs, Student Employment Program will launch its 2nd award nomination ceremony for the National Student Employee of the year. We launched the first of its kind in Spring of 2009 and the response was fantastic. Supervisors nominate a student worker and compose a letter that includes their work ethic, the student’s contribution to the department and acadamics and extracurricular achievements. A panel of judges read the nominated letters and choose one that meets the criteria. Each nominated student and their supportive supervisor (s) attend a reception and ceremony to be acknowldged with a certificate. The chosen winner receives a gift card and a pretigious plaque. Attendees in the previous year included Dr. Simmons, President of Lamar University, Dr. Johnson, Vice President of Student Affairs, Mr. Norman Bellard, Associate Vice Pres of Student Affairs and Teresa Simpson, Director of the Career and Testing Center. Dates for this years nomination process will be announced next month. Please note them on your calendar

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Thursday October 22 Setecer Center Ballroom 10-2 Event open to All Registered Students & Alumni seeking: Part-Time Professional Placement Internships Co-ops

Business Etiquette October 20, 2009 Landes 101 2pm-3pm

Extreme Makeover: Resume Edition October 14, 2009 Room 210 Setzer Center 2-4pm

Coming up: Events/workshops “You, a Supervisor� Lamar University Career and Testing Center

Galloway Business Building, Suite102 * 409-880-8878 www.lamar.edu/careerandtestingcenter

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October 2009 Newsletter