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LOUIS LAGNIAPPE

THE OFFICIAL NEWSLETTER OF LOUIS: THE LOUISIANA LIBRARY NETWORK VOLUME 4, ISSUE 3 | JANUARY 31, 2018

AFFORDABLE LEARNING LOUISIANA

Round 6 Project Proposals Project Outcomes Now Available on Website

ENTERPRISE IMPLEMENTED FOR 35 LIBRARIES

SERVICE DESK CHANGES COMING SOON Learn More Page 6


LOUIS LAGNIAPPE

CONTENTS 6   Service Desk Changes Coming Soon

12   Get on Board: Round 6 ALL Project Proposals

13 Showcasing Your Successes: Project Outcomes on Website

3 Moving Forward: Enterprise Implement for 35 LOUIS Libraries

21 LOUIS Collaborator: Lisa Ray, EBSCO

4 EBSCO Steering Committee 7 Improving the Enterprise Mobile Theme 9 LSU Libraries Joins Islandora Foundation 10 What Year Was That, Again? 11 Open Education Week 2018 14 OER Conference 2018 15 Feature Collaborations with EBSCO and LOUIS 16 American Antiquarian Society Collections Now Available 17 WorkFlows in a Web Browser? 18 Impressed with LOUIS Support PBRC Library Implements LibGuides CMS 19 Electronic Resources Update 20 Happy Holidays 2017

LOUIS LAGNIAPPE  |   2 Cover image: Untitled image by 12019 is licensed under CC0. https://pixabay.com/en/new-orleans-louisiana-city-cities-255548/


LAGNIAPPE FEATURE

MOVING FORWARD Enterprise Implemented for 35 LOUIS Libraries by Marcy Stevens, LOUIS

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       s of December 20, 2017, SirsiDynix completed the installation and LOUIS completed the implementation of SirsiDynix's Enterprise discovery tool for 35 LOUIS libraries. With Enterprise, each site now has full control of customization from colors to content. The System Administrator at each site no longer has to use a LOUIS team member as a middle-man for customization, rather the System Administrator can create and change the interface themselves.

With the implementation of Enterprise, LOUIS has decided to set an end-of-life for e-Library. August 31, 2018 will be the date LOUIS will no longer support or provide access to e-Library. The LOUIS Team is currently working on a sun-setting plan and will communicate that to the member libraries in the near future. Part of the plan will include identifying current functionality in eLibrary and determining if that functionality can be accomplished in Enterprise.

At our recent System Administrators meeting, Berit Nelson, Chief Product Officer at SirsiDynix, presented information of how EDS and Enterprise are integrated. She discussed the advantages of having Enterprise, the perks of having embedded EDS API’s in Enterprise, and the different display options available for both the catalog searches and EDS results within Enterprise. She demonstrated how easy it is to display the content in Enterprise. The presentation was recently shared on the LSA discussion list.

As the date to turn off e-Library approaches, each library will continue to enhance the look and feel of their instance of Enterprise to provide their end users the best library experience possible. Each campus will determine a go-live date and, if that date is prior to August 31, 2018, LOUIS will work with you to see that it happens as smoothly as possible. Point your browser to http://louislibraries.org/technology/discovery/links to see the Enterprise links for each site.

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EBSCO STEERING COMMITEE Inaugural Meeting by Tim Lull, EBSCO Information Services

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       n January 16th EBSCO hosted an important and unique event with several key customers. This was the inaugural meeting which will help forge a foundational new way forward. A first of its kind, this meeting included some of the most progressive and knowledgeable libraries in North America. The event was held at the Ipswich, MA headquarters on a typical cold January day in New England. The visitors included LOUIS, the California Institute of Technology (Caltech), Stanford University, and the University of Central Florida. Our goal was to enable these experts to show our product management and development teams, directly, how they are using EBSCO products. The goal was to provide transparency in both directions, and build a collaborative relationship that would drive and accelerate product improvement. EBSCO wanted to understand where the products were meeting library’s needs, but more importantly, where we need to improve. The EBSCO team spent the second half of the day transparently discussing various product roadmaps, strategic initiatives, and long-term goals. The EBSCO guests had the opportunity to present to EBSCO’s Product Management, Technology, Customer Satisfaction and Sales teams, as well as engage in open round-table discussions. The day also provided the attendees the opportunity to develop working relationships with leaders in various EBSCO departments which will be useful for future feedback forums and collaborations. Cathy, Jaime and Lisa from LOUIS all attended and presented their vision for an EBSCO Support 

Portal. They demoed both Footprints and the SirsiDynix portal to EBSCO leadership. This created a great dialog which provided powerful suggestions on what functionality would be useful and desirable in the forthcoming EBSCO support portal. EBSCO’s Marketing, Web Development, and Customer Satisfaction teams participated in the presentation and were able to have real time dialogue with LOUIS (and the others) about how features are used. The session feedback was very valuable, and allowed EBSCO to kick off the project internally later that week. This helps to ensure that EBSCO is building a portal that meets the needs of individual libraries, as well as the more complex consortia requirements for customers like LOUIS. LOUIS and the other panel guests will be continually consulted as the project moves along. This is now made possible because of the introductions and relationships that were formed in this inaugural event. We would like to believe that developing software in collaboration with LOUIS (and the others) is a progressive and new approach that will lead to great results. In addition to the customer portal presentation from LOUIS, the team from the University of Central Florida presented their experience with Full Text Finder and EBSCOadmin. This included input from the entire panel on features they would like to see. LOUIS was able to offer unique input on how their members are using Full Text Finder and what enhancements would also be important to them. Caltech then presented on their experience using the EBSCO Discovery Service API in their new

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Stacks website, as well as integrations with the new EBSCO RM API (beta), and unique use cases are document delivery, and more.

are motivated by the opportunity to please our customers, and be a more engaged part of the library community.

As the meeting progressed, EBSCO shared imminent responsive design improvements, future analytics projects, and joint development initiatives with catalog harvesting and patron functionality.

The success of this event has led to the formation of an EBSCO initiative to do this on a more regular basis so we can be more in touch with our customer’s needs. We are leveraging this great opportunity to form a Steering Committee around these topics, bridge communication channels between customers and product developers, and change the way we think about product development. EBSCO appreciates LOUIS and the other important libraries for the valuable dialog, presenting, providing feedback and being willing to travel to Boston in January. We will continue this opportunity for more engagement, and we will make sure to do it in a more seasonably friendly Summer or Fall.

Overall this unique event was a great experience for the EBSCO team as well as the attendees. There were over 50 EBSCO employees that were involved from beginning to end, including EBSCO President Tim Collins who opened the meeting. Being able to see how customers are using EBSCO products and having an open dialogue about enhancements is incredibly illuminating for the product and development teams. This feedback from EBSCO’s internal teams has been overwhelmingly positive. They were so excited to be a part of the transparent feedback and they

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LAGNIAPPE FEATURE

SERVICE DESK CHANGES COMING SOON

by Laurie Blandino, LOUIS

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   he move to the Board of Regents from LSU has prompted a number of changes for the LOUIS team and member libraries. The service desk software that LOUIS has used since 2008 was provided through LSU Information Technology Services (ITS). ITS has given LOUIS a grace period to find replacement software, but the deadline of June 30th is fast approaching. In order to ensure that the needs of both the LOUIS team and member libraries are met, the LOUIS Executive Board approved the creation of a task force with at a minimum, six members 

including a chair and ex-officio member, one each to represent the interests of each system including LAICU, LCTC, LSU, Southern, and UL. Over the coming months the task force will evaluate and recommend software that is the best fit within the existing cost and time constraints. We are still looking for members to represent LAICU, LCTC, and Southern. Contact laurie.blandino@regents.la.gov to volunteer or nominate.

Want to volunteer or nominate someone? Email Laurie at laurie.blandino@regents.la.gov LOUIS LAGNIAPPE |   6


IMPROVING THE ENTERPRISE MOBILE THEME A recap of SirsiDynix usability tests at LUC by Garr Ovard, SirsiDynix

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       ne of the things I love about my job is the occasional brush with adventure. Like when I traveled to Louisiana in October and noticed alligator meat on my dinner menu. Another thing I love about my job is when I get to test our software designs with fun and interesting people. That’s why I was excited for the opportunity to present and conduct usability tests at the 2017 LOUIS Users Conference (LUC). I’m writing this article to give you a brief overview of our usability testing methodology and share my findings with you. As a Senior User Experience Designer at SirsiDynix my job is to make sure we build appealing software that you’ll love using because it helps you get your work done effectively and efficiently. As some of you know we have been working on a new mobile theme for Enterprise. In order to validate our designs and uncover problem areas I organized a usability lab at LUC. That means I setup a computer in an empty room and invited people to perform a series of tasks using our latest prototypes while I recorded their screens, interactions and voices. I ended up with a good mix of volunteers who gave wonderful feedback. Whenever we invite people to test our software we encourage them to vocalize their thoughts, emphasizing that we are testing the software — not our volunteers. This helps them relax but it’s also very important because we want to uncover problems, and people are more likely to open up when they know they aren’t being tested. Of course we love it when designs work well but we like to find pain points as early in the design 

process as possible so we can eliminate them. Awareness is the first step on the journey towards a better solution. When you say “tell me a little more about that” and participants start thinking out loud you often learn that the real reasons people struggle to complete a particular task are not evident on the surface. This kind of feedback is extremely helpful when we get back to the office and begin to decode testing sessions. After observing participants I administered a System Usability Scale (SUS) questionnaire to help gauge the usability of our products. SUS has shown to be a reliable and valid measurement of perceived usability in comparison to other methods. The SUS scoring system is somewhat complex. Since SUS scores are on a scale of 0-100 it’s easy to look at them as percentages but they are not. Because of this the easiest and best way to interpret results is to normalize them through a series of calculations that converts them to a percentile rank. Hundreds of studies have shown 68 to be an average score. Anything above 68 is considered above average.  SUS scores give us a good idea of how our designs stack up but the really helpful information that informs our designs is the feedback we get from testing participants. For example, from the tests I conducted at LUC we learned that people were able to use our new language selector to switch from English to another language and then back to English with relative ease. Our use of a globe icon in the menu helped testing participants locate the language 

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How did the Enterprise Mobile Theme score on the System Usability Scale? 85. That’s a really good score.

For original image and information about the System Usability Scale visit: measuringu.com/sus

selector even if they were viewing the menu in an unfamiliar language. This was important for us because of our recent decision to move away from using flags in our language selectors. Another thing we learned was that people with vision problems really appreciate the large-format form elements we incorporated into the Enterprise mobile theme. That was no surprise because we designed them large in order to improve accessibility. What surprised us, however, was that 25% of participants did not notice the gigantic and prominently-placed “Include” and “Exclude” buttons used to filter search results. Like the proverbial “gorilla in the room” sometimes if you want to hide something all you have to do is make it really obvious! During the tests I noticed fairly quickly that leaving the top-most section in an accordion menu open by default was preventing people from discovering other sections in the menu if those sections were not visible without scrolling. This was mainly because of a large primary action button inside the open accordion section. The button was so dominant that users assumed it contained what they were looking for and clicked it instead of navigating to the correct sections to change PIN

numbers and SMS text notification information. In some cases after test participants had muddled around for a bit they would ask “Now what was my task again?” Problems like this are usually easy to solve once we know about them. Possible solutions include leaving accordion sections closed by default, moving the “Edit Info” action into a smaller section-level menu, changing the button styles to decrease prominence, etc. The point is that some issues aren’t obvious until we get people testing our designs and see where they struggle. Once we have completed our testing and reviewed the insights from it we refine and adjust our designs until they are ready to release. After our products are in use we keep testing them and gathering feedback from our users. These are just a few examples we received from this round of testing but they illustrate the importance learning from people like you. Your positive response and enthusiastic participation in our usability lab was much appreciated. It definitely helps us on our quest to create the best library user experience. And no, I did not order alligator meat during my visit to Louisiana. But I might next time — if it’s prepared properly.

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LSU LIBRARIES JOINS ISLANDORA FOUNDATION L by Sigrid Kelsey, Louisiana State University

     SU Libraries has recently become a member of the Islandora Foundation, joining institutions such as the American Philosophical Society and the Smithsonian Institution in an effort to support and further the Islandora project. Islandora is an open source digital library/digital repository software that is used by libraries, archives, and cultural institutions worldwide to manage and present digital material on the web.

who maintain and improve Islandora. As a member, LSU Libraries will be involved in its governance, receiving a vote in the general meetings, and be allowed participation in the Technical Advisory Group and Project Teams. LSU staff will also receive discounted registration in Islandora related camps and conferences, to which LSU Libraries has sent representatives for the past three years.

LSU Libraries has been using Islandora to develop the Louisiana Digital Library on behalf of the Louisiana Digital Consortium, a partnership of Louisiana libraries, museums, archives, and cultural heritage institutions. Developers at LSU Libraries have been actively writing code and contributing to the Islandora developer community for some time, and while membership is not required to use the software or to contribute to the project, it signals that LSU Libraries is committed to using the software, now and in the future, and membership provides monetary support to advance its growth and ensure its viability.

The Foundation is currently working to develop the next generation of Islandora software, working with Fedora 4 Repository. This work will allow for better linked data applications and integration. The Islandora Foundation membership adds to the list of other professional groups that LSU Libraries belongs to, such as the Coalition for Networked Information and the National Information Standards Organization.

The Islandora Foundation organizes the community of users, developers and volunteers

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WHAT YEAR WAS THAT, AGAIN? Learning with LOUIS Library Undergoes a Reorganization

by Mark Witteman, LOUIS

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     OUIS Lagniappe readers may recall that the LOUIS web site (www.louislibraries.org) includes a set of pages called the TASK portal. TASK stands for Training, Answers, Support, Knowledge. One of the links available on the TASK portal is “Learning with LOUIS”, which provides access to our library of webinars and tutorials hosted and/or produced by LOUIS. Previously, the Learning with LOUIS videos were grouped by year, from 2012 to 2017. That had become unwieldy. It was hard for people to find the videos that might interest them, especially if they were held a few years ago.  Now, rather than links for each year, you will find webinars under each of these categories: Quick Vids! Acquisitions & Collection Development Affordable Learning

Analytics & Statistics Cataloging Circulation Discovery Systems & Tools Information Literacy & Library Instruction Interlibrary Loan Library Management System Management & Planning Outreach & Public Relations Scholarly Content Web Design, Development, & Tools The LOUIS team also elected to remove from the Learning with LOUIS webinars that seemed simply too old to be useful any longer. So if you can’t find an old webinar, click SEND FEEDBACK on the website, or ask your system administrator or backup system administrator to open a FootPrints incident. We will retrieve it from our video archive for you.

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OPEN EDUCATION WEEK 2018 LOUIS Partners with CARLI for Special Webinar by Teri Gallaway, LOUIS

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     OUIS is pleased to announce that we will be partnering with the CARLI consortium on a special webinar for Open Education Week. Lisa Petrides of ISMKE and OER Commons will be the featured moderator for a question and answer panel about faculty use of open educational resources (OERs). The webinar is scheduled for Tuesday, March 6, 2018 from 11:00 am to 12:00 pm CST.  It is ideal for faculty participation, and we are seeking two faculty members with experience using and/or creating OERs to sit on the panel. We're looking

for one faculty member from an HBCU and one from the LCTC system. If you would like to nominate a faculty member for the panel, email Teri at teri.gallaway@regents.la.gov. The webinar will have 200 seats available, which we will split with CARLI. So watch for the forthcoming registration details to reserve your seat. If you would like to participate in other Open Education Week activities, go to https://www.openeducationweek.org to submit a proposal or to follow the action.

Want to a nominate a faculty member? Email Teri at teri.gallaway@regents.la.gov LOUIS LAGNIAPPE  |   11


AFFORDABLE LEARNING LOUISIANA FEATURE

GET ON BOARD! Round 6 Affordable Learning LOUISiana Project Proposals by Teri Gallaway and Marcy Stevens, LOUIS

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     OUIS libraries can submit a proposal for up to $1000 for one (or a combination) of three project types: Curriculum Driven Acquisitions, Open Textbook Network Workshops, and Textbook Transformations. Curriculum Driven Acquisitions Curriculum Driven Acquisitions (CDA) projects identify, and add to the library's collection through purchase, eBooks that can be used as required course textbooks or supplemental readings. Open Textbook Workshops Open Textbook Workshops help introduce faculty to the use of open textbooks in their courses and build administrative and staff support for open textbook adoption. Textbook Transformations Textbook Transformations project help support faculty who are using or creating an open textbook and/or open educational resource.

If your campus is interested in joining Round 6 of the Affordable Learning LOUISiana projects, please complete the form at: http://louislibraries.org/alearningla/projects/round6 and we will open a FootPrint to collect your data and ROI. Campuses that are currently participating are: Baton Rouge Community College Dillard University Louisiana State University Louisiana State University Health Sciences Center Shreveport Louisiana Tech University Loyola University New Orleans Saint Joseph Abbey & Seminary College Southern University University of Holy Cross University of New Orleans

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AFFORDABLE LEARNING LOUISIANA FEATURE

SHOWCASING YOUR SUCCESS Project Outcomes Now Available on Website by Jaime K. Barrilleaux, LOUIS

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         e have successfully completed five rounds of affordable learning projects since summer 2015.  With approximately $40,000 invested in CDA, Textbook Transformation, and OTN Workshop projects, we've impacted over 10,000 students with over $1,000,000 in savings. That's also a return on investment (ROI) of over $1,000,000! This success has not been widely publicized outside of written reports and presentations, however. So LOUIS thought it time to showcase your successes by publishing the project outcomes on the Affordable Learning LOUISiana website. The Outcomes page details the outcomes for each round of projects, as well as cumulative totals across all rounds. The data is published using the same tables as the Find Textbooks tool, so it can be sorted and exported to spreadsheets or PDFs.

Rounds 1-5 The data tables for Rounds 1-5 details the institution, course, instructor name, project type, amount invested and saved, students impacted, and the project ROI. Cumulative Outcomes The data table for the cumulative outcomes details the institution, the round, amount invested and saved, students impacted, and the project ROI. It also tracks "Reuse" outcomes Next Steps LOUIS is currently working to audit all project ROI data and import it into LibInsights. This helps ensure the data published to the website is accurate and up-todate. We will likely be updating some figures within the next few weeks. We will also be updating the Cumulative Outcomes table to include the project type.

Visit louislibraries.org/alearningla/projects/ outcomes

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OER CONFERENCE 2018 Affordable Learning LCTCS Best Practices - We Share Because We b y Margaret Keller, Northshore Technical Community College Care

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       orthshore Technical Community College’s (NTCC) new Lacombe Campus was the site of an OER conference sponsored by NTCC, LCTCS and LOUIS. The first keynote speaker was our very own Associate Commissioner for LOUIS, Teri Oaks Gallaway, who talked about Opportunities and Impacts of Textbook Transformations in Louisiana. The luncheon keynote was given by Nicole Finkbeiner, Associate Director of Institutional Relations for Rice University OpenStax, who spoke about the university’s nonprofit open textbook program in her keynote: OpenStax at Rice University: Lessons Learned along the OER Journey. 

materials can be accessed by anyone at the same website.

Breakout sessions were led by faculty from NTCC, as well as RPCC, Delgado, and Fletcher, who shared their experiences in adopting OERs for their courses. RPCC Library Services Director, Wendy Johnson, and Library Head of Public Services, Connie Chemay, gave a well-received presentation on Tips for Creating Accessible Content. NTCC and Fletcher librarians Andrew Olinik, Michelle Guidry and Nicole Shaw presented timely information on Creative Commons Licensing and Finding the Perfect OER. Attendees who responded to the follow up survey said that it was a great learning experience and that additional in-state conferences or workshops on OER course adoptions would be helpful in further engaging academic faculty, librarians and administrators in the OER conversation. The recorded presentations are available online through the new LCTCS/NTCC OER website at: http://libguides.northshorecollege.edu/ openeducationresources, which can be accessed by all LCTCS faculty/staff. The slide decks and other  LOUIS LAGNIAPPE  |   14


FEATURE COLLABORATIONS WITH EBSCO AND LOUIS T by Mike Abrahamson, EBSCO Information Services

  he last year has been a busy time of new ideas and collaboration between the staff at LOUIS and the Library Service Engineers (LSE) Team at EBSCO. The LSE Team is made up of people with library experience and a technical mindset. They work with libraries and other 3rd parties on special projects, including adding or adjusting existing functionalities and exploring ways to connect the EBSCO Discovery Service (EDS) and other EBSCO products to external systems. After extensive development and testing, EBSCO and LOUIS were able to roll out several new features to the EDS specific to LOUIS sites:   Textbook Portal Through collaboration with GOBI and the LOUIS Team, we’ve developed a faculty focused EDS portal that allows users to search textbooks that are available through Open-Textbook databases or through the GOBI platform. This can help faculty realize the breadth of open online textbook content that’s available to their students as well as see the value that can be added by the library through textbook ordering.

Check Holdings Link Often sites would like to see the full holdings display of items in the catalog. EDS by default stores bib information, but not holdings information. By leveraging the Symphony API, we've been able to create a link that pulls up the library catalog record’s holdings information for items that have holdings data. This will help patrons have up to date, accurate information on exactly what holdings are available in the library for series based MARC records.

Patron Empowerment After significant testing with the LOUIS team, we were able to deploy the new Patron Empowerment feature to all interested sites by the end of the Fall 2017 semester. The Patron Empowerment feature allows limited patron catalog functionality within the discovery interface. Users can to log in to their SirsiDynix Symphony ILS account, place holds, renew their checked-out items, see their fines and checked out items, all without leaving the EDS interface. Powered by Symphony API, this new feature is the first step towards more tightly integrated patron empowerment in the coming year. Future versions of this feature will include single sign on support, allowing end-users to log in to MyEBSCOhost folders, EDS, and their library account at the same time. API Real Time Availability Connection While this feature has been out for a while, it’s worth mentioning that we’ve been able to leverage the Symphony API for Real Time Availability Checking instead of the traditional Z39.50 protocol. This has helped significantly decrease the network traffic demands on the server while also delivering a faster RTAC response to EDS. What’s Next? We’re always looking at new things we could add to EDS and LOUIS has been a fantastic partner with lots of new ideas. We’re currently working on a few things.

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965 Field Display In an effort to let people know when items are freely available thanks to Affordable Learning LOUISiana, we’re working on displaying a note field in the results list with the information that is in the 965 field. This is in active testing now and is very close to being available to any site.

Do you have ideas of what you’d like to see in the future of EDS at LOUIS? Feel free to send ideas to the LOUIS Team through a Footprints ticket!  Here at EBSCO, we’re excited to find new and interesting ways to meet the creative ideas coming from libraries like yours.

AMERICAN ANTIQUARIAN SOCIETY COLLECTIONS NOW AVAILABLE I by Lisa Stigall, LOUIS

 n December 2017, LOUIS contracted with EBSCO to purchase perpetual access to historical periodicals from the American Antiquarian Society (AAS). The content includes 50 subject collections of American magazines and journals published from the late-17th century through the late-19th century.

However they were probably added as disabled for the EDS profile because most account have the setting “New Content Automatically Enabled” set to to No (the preferred option).  Please contact your library’s EBSCO administrator or open a FootPrints incident to have the collections enabled for EDS.

Some of the subject areas of the collections include agriculture, applied science and technology, art, business, history, music, religion, and women’s studies. There are 10,717 titles that include Album Louisianais, Southern Quarterly Review, Present State of Europe, American Agriculturist, Godey's Lady's Book, The Liberator, and more.

When you add the links to your library web page, you can add one link to search all the collections or have individual links by subject area or collection. All the URLs can be found in the LOUIS Knowledge Base. The article title is URLs EBSCO AAS Historical Periodicals.

These 50 collections are available in the EBSCOhost and EDS searching interfaces and can be enabled or disabled in EBSCOadmin. The collections were added as enabled and searchable for the EBSCOhost platform and are available now. 

If you receive the LOUIS Marc Record file, MARC records for these collections will be included in the next week or two. There is no need to update your EZproxy stanza since the access is on the EBSCOhost platform. Please open a FootPrint incident if you have any questions about this new addition to EBSCO.

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WORKFLOWS IN A WEB BROWSER? Delgado is Kicking the Tire on Symphony Web by Mark Witteman, LOUIS

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   he libraries at Delgado Community College are trying out Symphony Web, a product that provides the WorkFlows client within a web browser. If it goes well, this could mean that Symphony Web would be a useful new option for other LOUIS libraries as well.  They are using Symphony Web as a live beta site. That means that LOUIS worked with Delgado Libraries and SirsiDynix to formally arrange dates of testing. Both Shanna Clevenger (West Bank Librarian and System Administrator) and Tim Stamm (Dean of the Library) took part in a planning webinar with Cathy Sicard and Mark Witteman of LOUIS. That webinar was hosted by key players at SirsiDynix, most notably Matthew Phillips, product manager for Symphony at SirsiDynix.  Live beta means that the Delgado Libraries are using Symphony Web on their production system to do actual work, and that any issues or questions they report will be expedited when 

LOUIS sends them along to SirsiDynix Support. One problem has already been identified. SirsiDynix has already coded the fix and will provide it to Delgado soon in the version to be made available to all SirsiDynix customers. At present, Symphony Web can be used for access to all wizards on the Cataloging, Circulation, Reports, and Utilities toolbars. The SirsiDynix product roadmap shows that almost all other modules used by LOUIS libraries will be added in May, approximately. The Configuration toolbar will be added some time later.  Delgado is enthused about Symphony Web for several reasons: No need to install WorkFlows on new computers No need to update WorkFlows after upgrades It is much more usable than the standard WorkFlows client on Microsoft Surface tablets 

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IMPRESSED WITH LOUIS SUPPORT House Call at Louisiana Delta Community College by Roger Smith, Louisiana Delta Community College

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       aving worked in two other states other than Louisiana, I have been very impressed with the support that LOUIS provides its member libraries. In most cases, the LOUIS team has more experience than the help desk of companies I have contacted. Other states may have state library agencies or consortium but they do not provide the support that LOUIS does.

PBRC LIBRARY IMPLEMENTS LIBGUIDES CMS by Lori Steib, Pennington Biomedical Research Center

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   he Pennington Library and Information Center Staff (of one – Lori Steib, Director!) has made the decision to use SpringShare’s LibGuides CMS to update the Library website.  The project will entail migrating the information currently hosted on the intranet, which was developed by the ITS department in late fall of 1999.  The last design update to the Library site was in 2005 so it has become obvious that the only online presence of the library sorely needs a modernized look and added functionality. When LOUIS announced in Dec 2016 that the new website was built on the LibGuides CMS platform in order to help any member library build a new website with the same software, the seed for the project was planted.  Being very affordable and putting control of the library’s web presence in the hands of the library was an appealing and important aspect of implementing a new Library website at Pennington using LibGuides CMS. As often happens in a one-person library, the desire to implement a project is often outweighed by the limits on time and the tug of other projects that are promoted to the top of the priority list. Happily, this website update

project has now taken precedence over all else and the design process has begun. The SpringShare customer representatives responded quickly and efficiently to the request for a new LibGuides CMS account and Pennington was off to the races.  Using the video tutorials available on the SpringShare site made initial setup extremely easy and the site started to take some shape - until a little snow and a lot of ice temporarily derailed those efforts! Undeterred, Jaime and Lori finally sat down in late January for the first setup session and spent a full morning developing the basic outline of the page.   Now that the front page of the site has been established, Pennington will work on adding/updating page content. The library will continue to consult with LOUIS on design elements (as needed), and work to determine the best method for off-campus users to access the library’s resources from our A-Z Database page. Be on the lookout for a “go-live” announcement in an upcoming issue of LOUIS Lagniappe.

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ELECTRONIC RESOURCES UPDATE

http://louislibraries.org/cooperative-procurement

OXFORD Oxford migrated Grove Music Online and Grove Art Online in December 2017. You can find the schedule of online webinars and demos of the new sites at http://bit.ly/2E41D9I. You can also contact the training team directly at oxfordtrainingamericas@oup.com. STAT!REF The Marketing Team for both STAT!Ref and BoardVitals is offering to create custom web graphics for your website, along with providing digital materials such as handouts, web pages, quick guides, and blurbs available for social media sites. Contact Todd Davidson: tdavidson@statref.com. LEARNING EXPRESS The new interface for the LearningExpress platform will go live on Feb 14, 2018. To view the schedule for a demonstration of the new platform, go to http://bit.ly/2n6jB35. NEXIS UNI Nexis Uni is the new product that replaces LexisNexis Academic. Campuses can use both Nexis Uni and Lexisnexis Academic until January 31, 2018, but are encouraged to migrate as soon as possible. For assistance with the transition, contact Ginger Cole at ginger.cole@lexisnexis.com or 239-209-5915 (cell), or the customer service department at 1-800-543-6862. Campuses will need to update their EZproxy stanazs. The new stanzas are available at  https://www.oclc.org/support/services/ezproxy/documentation/db /nexis-uni.en.html For more information and documentation, visit the Nexis Uni support page at https://www.lexisnexis.com/en-us/support/nexisuni/default.page.

KEEP YOUR STANZAS UP-TO-DATE! Check your database links and if you receive the following error message, you need to have your EZproxy stanzas updated: Within this database's section of config.txt, either the following line must be added:         Host {vendor or dabasebase}... Open a FootPrint if you have any questions.

SUBSCRIBE TO LER FOR UPDATES AT  HTTP://LOUIS.LIBSURVEYS.COM/SUBSCRIBE LOUIS LAGNIAPPE | 19

CLOSED: Digital Theatre + (Digital Theatre) Dynamed Plus (EBSCO) Hein Online (Hein) Videos (SAGE Publications)

UNDER CONSIDERATION: Nursing and Allied Health (InfoBase)

NEW MINI: Bloom's Literature (InfoBase)

DON'T FORGET!

You can check our Cooperative Procurement  page at http://louislibraries.org/cooperativeprocurement to see what technology  and content your library acquires through LOUIS!


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LAGNIAPPE FEATURE

LOUIS COLLABORATOR: An interview with Lisa Ray of EBSCO Information Services What is your job title? Senior Customer Account Specialist If you had to tweet your job description, what would it say?  Email, email, more email. When you were graduating high school, where did you see yourself in 10-15 years? How accurate was that vision? I didn’t really know at the time. I knew it would be something to do with technology. I was always the one my mom asked to fix the gadget’s in the house. Working at EBSCO is being on the cutting edge of information technology! What is your greatest professional achievement so far? Why? I’ve been with EBSCO Information Services about 19 years now. I remember when I was offered the position of Customer Account Specialist. I was excited to be able to focus my attention getting to know my clients and helping them with the issues they encountered with their library systems. What has been one of the most memorable (or comedic) moments in your career? When I was working late one night, trying to finish up a project. I was the only person in the building, when I received a call from our offsite security office. They informed me that there had been a report of an intruder in the building. Yikes, I was scared and cowered in my cubical until I got up the courage to make a run for the front door. Come to find out, it was me that was the intruder after all. I must have tripped a sensor walking through the building at some point.

DISCLAIMER: Before locking the doors, please check to make sure I have left the building.

Who or what inspires you? Why? My mom. She was a very strong woman who never complained about anything and always remembered to be happy and have fun. How do you motivate or inspire others? By example If others described you in one word, how do you think they'd describe you? Organized If you describe yourself in one word, how would you describe you? Patient

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If you came with a disclaimer, what would it be? Before locking the doors, please check to make sure I have left the building. What do you find most relaxing in your down time? Gardening, boating and going to the beach with my Corgi, Okie.

What book are you currently reading? In between books right now. Still playing catch up from the Holidays. What words of wisdom do you have for emerging students or new employees entering the field today? Keep learning and don’t procrastinate.

What is your favorite song in your playlist right now? Hello by Adele

Want to be featured as the next LOUIS Collaborator? Go to http://louis.libsurveys.com /louis-collaborator to complete your Collaborator Profile today!

LOUIS LAGNIAPPE |   22


SAVE THE DATE September 12, 2018 Pre-conference Workshops September 13-14, 2018 General Conference

C. B. Pennington Jr. Conference Center Baton Rouge, LA Follow the action at http://louislibraries.org/luc


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LOUIS Lagniappe Volume 4, Issue 3  

The official newsletter of LOUIS: The Louisiana Library Network. This issue was published on January 31, 2018.

LOUIS Lagniappe Volume 4, Issue 3  

The official newsletter of LOUIS: The Louisiana Library Network. This issue was published on January 31, 2018.

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