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Successes with OTN Workshops at Nicholls


Read about our decision and design process, and where we go from here!

NEW FEATURE! LOUIS Collaborator: Mike Waugh page 17.


CONTENTS 3 It's Finally Here! The New LOUIS Website

9   Successes with OTN Workshops at Nicholls

17 LOUIS Collaborator: Mike Waugh

5 Sims Library Announces Staff Changes 7   BLUEcloud Analytics: LOUIS Onsite Training at ULL 8 BLUEcloud Analytics Training Again! 12 In the Vanguard: LOUIS Libraries Participate in Symphony Beta Testing 13 Enterprise: LOUIS Libraries Trial SirsiDynix's Discovery System 15 Electronic Resources Update 16    Programmer's Corner: Informational Web Pages for Symphony Funds Now Available

6 New Staff Members at Sims! Get to know the three new staff members at Southeastern's Sims Memorial Library.


Cover image: "Views of the I-10 Mississippi River Bridge.jpg" by thepipe26 is licensed under CC BY 2.0


IT'S FINALLY HERE! New LOUIS Website by Jaime K. Barrilleaux, LOUIS

We're proud that our new website is featured on Springshare Buzz as an example of Districts & Consortia using LibGuides CMS!


 n late 2015, LOUIS made the decision to migrate our website away from the Wordpress Content Management System (CMS) supported by LSU ITS and branch out on our own. We were undergoing another major systems migration at the time, so we didn't hit the ground running, so to speak.  We used that opportunity to think about our goals, our process, and our design.  We also did a good bit of research on current web design/development best practices and industry standards.  We are librarians, after all!

A New CMS in the House! An important part of any website migration project is to evaluate your CMS options, if you are going the CMS-way. We skipped this step of the process - but for good reason! We knew we wanted to use Springshare's LibGuides CMS from the onset. Springshare designs specifically for libraries, and their products and customer support are excellent. We also reasoned that if the LOUIS team learned the LibGuides CMS well, we could train and otherwise support our members who use it. So we contacted Springshare, arranged for a trial, and got started.



Phase 1 - FrankenWebsite

Phase 4 - Boots on the Ground

We began the design process by deciding our immediate goals and researching best practices and industry standards.  We knew immediately that we wanted a more visually stimulating website with content relevant to visitors.  

We had our desired layout, our target audiences, and our required content outline. Now came the time to hunker down and learn the CMS, add the styling, and deploy the content.

For our own visual stimulation, we trolled the websites of similar organizations to decide what we liked and what we didn't. We printed out the homepage of various websites, cut the individual elements apart, and created buckets for each element to review our choices later. We initially decided based on first, gut reaction, then returned to each element chosen for a more indepth discussion.  We set up our very own makerspace in a conference room, reviewed again, and taped the selected designs together. And so FrankenWebsite was born! Phase 2 - Targeted Audiences We created personas to evaluate and target our content to the appropriate audience. Recognizing that we would likely have multiple audiences, we then prioritized our audiences and determined how best we could meet multiple needs.  The personas created, in no particular order, were: Larry Legislator, Lucinda Librarian, Christine Cataloger, Aidan Average, Harry Historian, Penelope Provost, Susie Student, and Tiffany Technology. Side note - the ability  to create additional websites and portals in LibGuides CMS better allowed us to meet the needs of multiple audiences. Phase 3 - Putting Words to {Web}Page

There were a couple of missteps along the way. We occasionally did something one way, then discovered a better way to do it, and had to go back and update already established pages. Luckily, the ability to map or copy content from one page to another easily is built into LibGuides CMS. And, if it saved time in the long run, it was better to do then rather than later. Once all of our desired elements were in place, we did a soft launch of the website on November 23rd (sneaky!) to see if anyone spotted any immediate problems that needed to be corrected.  We officially announced our go-live on December 8, 2016. Overall, the entire migration process was frustration-free!  We didn't meet any major problems, roadblocks, or showstoppers at any stage of the process.  Springshare Support was always right there, willing and able to answer any question. Phase 5 - Next Steps Websites are fluid things.  They are never completely finished.  There is always room for improvement and further development to make the end-user experience the best it can be.   We are still working on development of the TASK Portal, the Affordable Learning LOUISiana website, and reviewing user feedback.  We've already made some suggested improvements!

We then needed to evaluate our existing website content to determine what needed to be migrated over, what needed to be left behind, and what needed to be created.




         hen some librarians retire, they prefer to slip away quietly, without a lot of hoopla. That was the case in January, when Mary Lou Strong retired from Southeastern Louisiana University. She didn’t want it to be a big deal. So, we honored her wishes to skip the fanfare… until now. Mary Lou Strong was a vital part of our Sims Library team for eleven years as Associate Professor and Reference/Instruction Librarian. To her students and colleagues, Mary Lou is one of the most passionate and gifted teachers. She taught over 3,500 students in 1123 sections of the LS102 course, Introduction to Information Research. 

During her time at Southeastern, she collaborated with several other librarians on publications in Louisiana Libraries, Codex, and New Library World and a book chapter, and  on presentations at  LLA, LUC, LOEX and ALA conferences. 

Mary Lou is one of the most passionate and gifted teachers.


Mary Lou served on the ACRL Instruction Section Committee Instruction to Diverse Populations group, and she contributed to the Multi-Lingual Glossary Project. She was selected for Southeastern's Center for Faculty Excellence Engagement Team which included funding to attend the Teaching Professor Conference in 2011.

She co-authored and received a $6,500 for a National Network/Libraries of Medicine South Central Region Express Consumer Health Outreach grant which partnered with the Tangipahoa Voluntary Council on Aging to provide training in basic computing skills and online consumer health information sources.

Sims Library welcomes three new people... ANDREA ALEXANDER

Andrea Alexander is a new Reference/Instruction Librarian. She has a Bachelor’s Degree in English Language and Literature from LSU, a Master’s Degree in English Language and Literature from University of Virginia, and a Master’s Degree in Library and Information Science from LSU. She has been a professional writer and newspaper reporter, taught composition classes at two different community colleges, and previously worked at the Dutchtown branch of Ascension Parish Library. At Sims, she will teach the LS102 credit course and work at the reference desk.


Angie Estes joined the Access Services team as the new Library Technology Specialist. She earned a Bachelor's of Science degree in Organizational Leadership from Millikin University. She served as a Technical Service Specialist at Millikin University and Client Service Specialist at Southeastern Louisiana University before coming to Sims Library. Her new role includes providing technical and infrastructure support for all departments in the Library; serving as a liaison to the Office of Technology; and a back-up System Administrator for LOUIS.


Joanna Reeves is the new Evening Reference Librarian. She has a Bachelor of Arts Degree in Communication Studies from University of Montana and a Master of Library and Information Sciences Degree from San Jose State University. Prior to grad school, she worked in healthcare and with mental health organizations. She previously worked as a Youth Services Librarian at Jacksonville (FL) Public Library.


BLUECLOUD ANALYTICS LOUIS Onsite Training at ULL by Sherry Curry & Arthur Almazan, ULL


 n fall 2016, Dupré Library UL Lafayette started its trial of SirsiDynix BLUEcloud Analytics. After enduring the SirsiDynix training, we did not feel confident in our ability to utilize the new product. Shortly after, the LOUIS Team offered to make a site visit to provide hands-on training. Cathy Sicard, John Guillory and Jaime Barrilleaux came to UL Lafayette on December 6th. They trained us on aspects of Analytics not covered in our previous training. John had us complete a series of repetitive tasks to reinforce the basic principles of report building. Following the script he provided, we practiced creating, copying, changing, and delivering reports. What we found 

most beneficial was the entity relationship diagram that displayed the dependencies between report objects. This helped us avoid creating reports that would not run because they were missing necessary objects. The training was quick and informative. We feel confident that we can create any report that we may need thanks to newfound understanding of Analytics fundamentals. We highly recommend scheduling a site visit to institutions participating in the trial.

...we can create any report that we may need...


BLUEcloud Analytics Training - Again! by John Guillory, LOUIS


       espite attending several online BCA training classes taught by SirsiDynix, I just couldn’t quite get the hang of BCA. With daily distractions preventing me from spending quality time with BCA I felt little of the training had make a deep lasting impression. This frustration informed the design of the LOUIS BCA Training class. The aim of the introduction to BCA as taught by LOUIS is to drive home a more-than-superficial experience with BCA. The class explores BCA based on your familiarity with Workflows. For example, what is the BCA equivalent of the Workflows Scheduled Reports List? The Workflows Finished Reports List? How do I automatically send a finished report result in an email?  These exercises rely on delivered BCA reports before you learn anything about writing a BCA report from scratch, which was the focus of

the SirsiDynix training class. Later in the half-day class, you learn how to write simple quick and dirty reports that answer simple questions like “How many users currently have items checked out?” “How many titles are in the XYZ location?...and how many of those are currently checked out?” In this approach, reports seem to start with a simple question and grow to include more data as it occurs to you after seeing report results appear quickly. The class relies heavily on repetition: the aim is not to answer real-life burning questions you think BCA can answer; but to drill you in the basics of BCA to free you up to explore on your own. More advanced LOUIS training in BCA is coming in the new year. To date we’ve visited RPCC, BRCC and ULL. We’re are currently scheduling training with Xavier, BPCC, and Delgado.

Interested in training opportunities for your library? Visit us at http://www.louisli s/training for more info!




Tell us about the Open Textbook Network (OTN) program and why you wanted to participate as a LOUIS OTN leader?

What are some of the benefits that you’ve seen from this program at your library, at your campus, and professionally?

Sarah: The Open Textbook Network (OTN) is an initiative out of the University of Minnesota that provides numerous support services to assist librarians and faculty in sourcing open textbooks to alleviate costs for students in college, specifically costs associated with textbooks which have risen exponentially.  These support services include a library of open textbooks vetted by certain criteria and reviewed by faculty across the country, a conference and additional training, and a global support network.

Sarah: Well, for starters, it’s brought textbook affordability and student success to the forefront of our conversations, not only in the library but on our campus as well. Meeting with faculty who are also concerned about rising textbook costs and the burden put on students created a community within a community of passionate individuals - that's no small feat!

My interest in this project was spurred by an ongoing conversation I was having with a faculty member here at Nicholls. We were looking into various OER, how to implement them into the classroom as well as how to effectively promote these resources to faculty when the call came through to apply for the OTNSI (Open Textbook Network Summer Institute) and to become an OTN leader here in Louisiana.  My interest in OER paired with my general enthusiasm for all things related to student-success made the OTN a perfect fit.  

Professionally, being a part of this program has allowed me to meet other librarians and professionals who care deeply about this issue. I have learned so much along the way that I'm comfortable talking in depth about textbook affordability to  a room of faculty or can give an elevator pitch to spark interest in the topic (both have happened!).  Rising student costs, textbook affordability, and student success are not issues that are going away, and I am excited to be part of a growing number of individuals at the forefront of trying to solve these problems specifically librarians!’s brought textbook affordability and student success to the forefront of our conversations... LOUIS LAGNIAPPE |   9


Low income and first generation college students have little to no precedence regarding what to expect their first semester.

Bill, Sarah hosted a faculty workshop on the your campus after her initial OTN training program and you were an attendee. What motivated you to participate in the program? Bill: As education costs continue to rise, our students are definitely feeling the financial pinch. In the past, I asked students if they required a part time job to see them through their college education.  However, that is no longer the appropriate question.  Most students have more than one work endeavor going on during the school year to cover all of the costs they incur to achieve a bachelor’s degree.

My impetus for participating in the workshop was simple. I was looking for a better way to fill a vital and important need.     How has your attendance at that workshop impacted your work and students at Nicholls? Bill: The courses I teach in an applied field require a broad spectrum of deep knowledge that is, typically, not found in one book.  I was always supplementing material from other authors that had a better, clearer, or more current way of discussing a topic.  Supplying auxiliary material to bring points across in a more meaningful way has become the rule rather than the exception.  After examining the OTN materials, I immediately began to see the possibilities of filling those gaps and, in fact, adding additional value to my courses by assigning reading in several books – layering course material in greater depth at no additional cost to the student.  In essence, in one leadership course I now provide course material and supplement that material with two OTN books.  I am covering more material more comprehensively at literally no book cost to the students.  I have received many positive student comments.  Yes, lower student book costs result with OTN selections, but a larger intangible impact lies in them really knowing that our university cares about them and their positioning for success.  Based on these initial results, I am currently exploring revisions in other courses along similar lines. 

Low income and first generation college students have little to no precedence regarding what to expect their first semester. High schools tend to supply notes and materials and often the books students need for schoolwork.  Thus, the initial financial focus becomes tuition and fees with books being an afterthought. They arrive at the bookstore to gather course texts and confront the unforeseen cost of university learning materials – books are expensive and affordability is a key issue.  It is quite common for students to search for cheaper books online or through What opportunities do you see for growth of rental services with books sold back or returned this and similar programs aimed at student at the end of the semester. Said differently, these textbook affordability? students spend a brief period with what is in many cases seminal works that could carry them Bill: I think that these types of programs have through their profession careers.  As courses unlimited potential because, first, there is an build on one another, referencing past material unquestionable need, and additionally, because becomes difficult – seeing the progression of the of the unlimited ways open books can be utilized. subject matter becomes arduous.  An additional byproduct of the book search is the student’s stress with late assignment submissions because the book has not yet arrived.   LOUIS LAGNIAPPE  |   10


How can LOUIS or libraries improve this program? Bill: From my perspective, the quality of what students’ read, especially peer-reviewed works are vital to their success. I would suggest even more book choices and maintain the currency. Sarah: LOUIS' continued support of initiatives such as this are integral for these programs to grow and succeed. 

LOUIS as an advocate not only for libraries, but librarians, allows us to become leaders on our campuses and within the state to push for the use of these game-changing resources. Libraries, by being active and vocal, by holding OTN workshops with faculty or just conversations inhouse and on campus, are raising awareness that these resources are out there (remember, a lot of faculty don't know what "open" is or have doubts as to quality, etc) - and I think that's half the battle.  

LOUIS as an advocate not only for libraries, but librarians, allows us to become leaders on our campuses and within the state to push for the use of these game-changing resources.


Nicholls State University

SARAH SIMMS Sarah Simms is the Head of Serials, as well as a Research Librarian and Assistant Professor, at Ellender Memorial Library. BILL THIBODEAUX, PH.D Bill is an Associate Professor and Undergraduate Coordinator of the Chef John Folse Culinary Institute.


IN THE VANGUARD: LOUIS Libraries Participate in Symphony Beta Testing by Mark Witteman, LOUIS


       t the invitation of SirsiDynix, two LOUIS libraries are currently participating in beta testing of the upcoming release: LSU and McNeese State. The LOUIS Team is helping in the effort. The beta testing period ends on February 17.  That means that the Symphony test systems for LSU and McNeese have been upgraded by SirsiDynix. Both McNeese State and LSU are now testing the latest set of fixes and enhancements in Symphony, WorkFlows, and e-Library. Furthermore, they will take part in webinars organized by SirsiDynix where they will discuss those fixes and enhancements, timelines, and any problems or questions that arise. When the 

testing is done, they will have the option of rolling back to the version of Symphony we use today, SirsiDynix uses beta testing with select customers to better assure that new upgrades will work as well as possible. LOUIS libraries have participated in Symphony beta testing many times in the past. SirsiDynix aims to make the upgrade available to all customers in late February or March. Assuming the release functions well in beta testing, the LOUIS staff will begin discussing an upgrade date with System Admins, probably targeting the 2017 spring break or 2017 summer intercession.


ENTERPRISE LOUIS Libraries Trial SirsiDynix's Discovery System by Marcy Stevens and Lisa Stigall, LOUIS


    ast year, the Technology Interest Group and LOUIS surveyed member libraries to help plan the future of our Library Services Platform. The survey asked about current technologies, including SirsiDynix’s BLUEcloud products. The survey showed overall satisfaction among sites, and revealed that many were interested Enterprise, SirsiDynix’s Discovery platform.  SirsiDynix agreed to let LOUIS libraries trial the product in order to evaluate it. Nine sites volunteered to be a trial site. Beginning in August, the Enterprise systems were configured, sites were individually customized based on their questionnaire responses, training classes were 

completed, and finally the sites were able to test drive it. Sites tested for 3 months and provided feedback in December. The overall feedback was positive and prompted a visit from Carla Clark, from SirsiDynix, where she held a Q&A session with LOUIS member libraries. 

Enterprise is one more solution that can meet the needs of LOUIS libraries to improve discoverability of all a library’s content.


Here is what Carla had to say about her visit: I so enjoyed visiting with the LOUIS System Administrators recently. I always feel like I’m coming home for a family reunion when I attend LOUIS events. And I’m so happy to be in a position to help LOUIS advance its mission of serving Louisiana’s academic libraries.  Enterprise is one more solution that can meet the needs of LOUIS libraries to improve discoverability of all a library’s content, whether traditional ‘owned’ materials, or subscribed content, or digital assets.  Enterprise is highly customizable and flexible—your library will have the power to determine what is being searched; how the system is searching; and how the results are 

presented to your patrons. Sites can customize their profiles with logos and colors, and even create pages with additional content like research guides, or information about services, policies and programs. LOUIS is continuing discussions with SirsiDynix to determine a path forward from the traditional catalog, e-Library, since it lacks in its ability to meet the electronic needs of libraries today. The future of e-Library is unsettling since we recognize that SirsiDynix’s development efforts will be towards newer and better technologies. Our goal is to be well positioned to respond to new technologies like Enterprise, as the need arises.





NEXIS UNI Or the resource fomerly known as LexisNexis Academic. It now features an interface specifically designed for students. The new interface premiered at ALA Midwinter on January 20, 2017, and is scheduled for release this summer. Librarians should go to to sign up for the required ID.

CREDO EMBEDS Credo Embeds lets you embed content from your Credo Reference subscription into your LMS or other sites. It helps faulty get supplementary materials to their students without a reserve list.  Send Credo the URL of your LMS for a one-time authentication set-up, and then look for the new “Embed” icon, </> , at the top right of any Credo entry.

ACI Scholarly Blog Index (ACI Information Group) ATLA for Alumni (EBSCO)  Cambridge Books Online (Cambridge)  CCH Accounting Research Manager (Wolters Kluwer)  CSDL-Computer Society Digital Library Videos  (IEEE)  Digital Collection from ASME -American Society of Mechanical Engineering  Gale Interactive Human Anatomy (Gale Cengage)  Gale Researcher (GALE Cengage)  Intelligence Publication (Geopolitical Monitor)  Issue Briefs, Essentials Collection (CREDO)   Mango Languages  New England Journal of Medicine  ProQuest Collections, varioius 

FILMS ON DEMAND IN MOODLE A new application for Moodle has been added to enable integrating Films On Demand content into your courses! Visit the Support Center at

MATHSCINET ENHANCEMENTS MathSciNet has enhanced their search interface with search result sorting and faceting and alerts. They have also integrated autosuggestions for journals and author search boxes.

UNDER CONSIDERATION: DSM-5: Diagnostic and Statistical manual of Mental Disorder, 5th edition (APA) EBSCO Apps and Cloud Services (EBSCO)


LEARNINGEXPRESS LearningExpress has added new resources. The eBook collection now includes GED® test prep and Praxis II test prep. They also have new editions of Nursing School Entrance Exams, Nursing Assistant/Nurse Aide Exam, and Praxis: Core Academic Skills for Educators.

EBSCO SEARCH ENHANCEMENTS EBSCO will soon release a feature which automatically corrects a user’s original search query and displays results for the corrected search term. This search feature will be enabled and made available on or after February 16, 2017.



PROGRAMMER'S CORNER Informational Web Pages for Symphony Funds Now Available by Mark Witteman, LOUIS


  he LOUIS Team has created web pages that allow libraries that use the Symphony acquisitions module to view financial information about their funds and the materials purchased with those funds.  Important features include: The ability to see up-to-the-moment values for each fund, including cash balance, free balance, amount budgeted, amount encumbered, amount invoiced, and amount paid. The ability to page through the funds, and to search by fund name or fund ID. The summary page defaults to the current fiscal cycle, but users can pick any past fiscal cycle.

Click on column headings to sort the list of funds by fund ID, fund name, or financial figures. The pages listing materials purchased with a particular fund have a view for non-library faculty that omits financial figures. This makes it easy to share lists of materials purchased with academic units on campus. The data is real-time, rather than being updated periodically.   Libraries have the option of requiring a login and password to access these pages. If your library uses the Symphony acquisitions module but is not yet using these pages, contact your system administrator. It takes only a few seconds for the LOUIS staff to make these pages available for your funds. 



LOUIS COLLABORATOR: An interview with Mike Waugh of LSU Libraries What is your job title? Systems Librarian If you had to tweet your job description, what would it say? Responsible for managing the library's online catalog, ILS, and discovery service. Other duties include developing digital library software. When you were graduating high school, where did you see yourself in 10-15 years? How accurate was that vision? I was going to be the next Kurt Vonnegut. Unfortunately, I gave up smoking Pall Malls, and I haven't written any novels. But Vonnegut was in his 40s when he started to write his best works, so I still have time. What is your greatest professional achievement so far? Why? I'm proud of my work on our e-textbook initiatives. I'm not a programmer by education, but I learned enough to develop a script that would find all the books being used in classes that were available for the library to purchase under unlimited user licenses, so that all of the students could access full text copies.  It's saved students a ton of money and it is a great reframing of the library mission. It's a technological achievement that also gives me the warm fuzzies. What has been one of the most memorable (or comedic) moments in your career? I was demonstrating the e-textbook project at a staff meeting and a librarian turned to the Dean and asked "What do the students pay?".  "Nothing" was the response. The librarian jerked his head like a bomb just went off, and 

DISCLAIMER: Be careful, what he thinks might be infectious. said something like "Well...that's revolutionary". I responded by raising a clenched fist, as in "Power to the people." Who or what inspires you? Why? I love learning new things, particularly things that can reframe a problem. How do you motivate or inspire others? I talk a lot about things I've learned or read or heard on a podcast. I like to think I'm one of the archetypes described in Malcolm Gladwell's "The Tipping Point", in my own small circle. Also, humor. I try to be witty. If others described you in one word, how do you think they'd describe you? Curious (in one sense of the word)



If you describe yourself in one word, how would you describe you? Curious (in another sense of the word) If you came with a disclaimer, what would it be? Be careful, what he thinks might be infectious. What do you find most relaxing in your down time? My wife and I have a hobby farm, with dairy goats, chickens, bees, fruit trees and big veggie gardens. Our goats are like big friendly dogs, with the additional benefit of producing milk - which I use to make cheese and yogurt. I'm a slow-food foodie. I really like it when I can sit down to a meal and the majority of what's on my plate was produced at home.

What is your favorite song in your playlist right now? "So Swell When You're Well" by James Booker (best version is on The Lost Paramount Tapes) What book are you currently reading? The Nix by Nathan Hill (I made a New Year's Resolution to read at least one fiction book a month) What words of wisdom do you have for students or new employees entering the field today? Librarians are uniquely poised to be technologists, in its most general sense. In the same way that there's a cultural expectation that librarians in Europe be multilingual, I think librarians should be fluent in technology and be able to translate it to their users. We don't necessarily need to know how to program, but we should endeavor to be the power users of whatever software is available. So I'd encourage students to take a computer science class or two, and new employees should think of learning as a continuous, cyclical activity. Any other random facts or anecdotes you'd like to add? In order to cut a few minutes off of my commute time from my parked car to my office and back (big campus here), I decided to take up skateboarding after a hiatus of 25 years. The first few rides, I rode so tentatively that any little pebble would put the skids on my board, throwing me from my precarious perch. It was frustrating, not very much faster, and a bit embarrassing. But over time, I found my balance and realized that it was easier the faster I went. With some momentum, pebbles and even larger stones were sent skittering in my wake. I feel like there's a larger message in that: be bold, go with gusto. Now I'm just waiting for the skaters on campus to accept me into their subculture.


SAVE THE DATE February 22, 2017 2:00 - 3:00 PM

March 30, 2017 2:00 - 3:00 PM

Discovering Discovery: Customizations, Integrations, and Inventions with EDS

Dazed by DRM: An Explanatory Panel on Licensing for E-Books

October 18-19, 2017

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LOUIS Lagniappe Volume 3, Issue 3  

Read to discover more about the new LOUIS website, OTN workshops at Nicholls, LOUIS libraries' participation in trials & beta testing, and m...

LOUIS Lagniappe Volume 3, Issue 3  

Read to discover more about the new LOUIS website, OTN workshops at Nicholls, LOUIS libraries' participation in trials & beta testing, and m...