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Volume 2, Issue 4

April 28, 2016

A Meeting on a Riverboat?

Information Literacy Instruction at BPCC

A Review of BLUEcloud Analytics

LOUIS Featured in Book on Library Partnerships & Collaborations

New Custom Report Helps UNO Evaluate Circulation Desk Activities By Hour

LLA Resolution Passed by House Committee

Electronic Resources Update

Building Bridges with Our Campus Bookstores

On Task! -News from Information Literacy Interest Group

Learning with LOUIS Video Migration

Class Is In Session: A New Resource for

LC Call Number Fixes at University of Louisiana Monroe

Our SirsiDynix Library Relations Manager

A Meeting on a Riverboat? by Teri Gallaway, LOUIS On February 16, 2016, Open education resources (OER) experts from around the world boarded the American Queen riverboat in New Orleans to participate in the Hewlett Annual OER Meeting. For two and a half days, invited participants cruised the Mississippi River to Baton Rouge and back all while sharing their OER success stories, forging new networks, learning about effective storytelling, and holding unconference sessions to address OER challenges. This meeting, held annually by the William and Flora Hewlett Foundation, brings together the Hewlett OER grantees and “friends”. Among those friends, are invitees from the local communities where the conference is held, which is how I received a boarding pass for this amazing journey.

Photo by @tomdashporter on

cation (ISKME), the entity behind OERCommons, served as the event organizer and participants included 130 representatives from SPARC, Open Textbook Network, Open Education Consortium, UNESCO, Wiki Strategies, Creative Commons, Lumen Learning, BCCampus, OpenStax, and other technology, policy, and educational organizations.

Several sessions focused on the use of storytelling techniques in order to spread the message of openness in education. The The Hewlett grantees represent a wide area grantees took turns telling their stories to of OER educational expertise including both K show the impact of their organization during -12 and Higher Education. The Institute for an activity called “Super Seven”. At various the Study of Knowledge Management in Edu- program sessions over the two day event, Communicate. Cooperate. Collaborate.

Volume 2, Issue 2

groups of seven grantees were given two minutes each to tell how an individual was impacted by their organization. Once the two minute mark had passed, grantees voices were drowned out by a musical selection, a la the Oscars. It was an inspiring demonstration of how important it is to be able to draw in an audience, hold their interest, and motivate them to action in a brief encounter. For LOUIS, one valuable takeaway was the development of a new relationship with the Education Program Consultant at the Louisiana Department of Education (LDOE), Whitney Whealdon. The LDOE has been engaged in using open educational resources in their ELA curriculum and makes an ideal partner for not just the curation of open educational resources, but also on longer term projects related to development of electronic collections for Louisiana across all branches of librarianship. In a breakout session for higher education and a later unconference session on librarian involvement in OER, librarians were acknowledged as key players able to build OER program capacity. Even with only a handful of librarians participating in the Hewlett meeting, our value was widely acknowledged. One theme that arose was that by empowering and challenging librarians to


curate and work with instructional design teams to expose resources to instructional faculty, much ground could be gained. The importance of OER supportive collection development policies, and educational competencies for librarians were cited as critical pieces to aligning libraries and OER strategies and an area where SPARC could initiate policy change.

As LOUIS continues to refine its Affordable Learning LOUISiana program goals, these new OER community connections are invaluable. While OER adoptions are only one strategy for reduction of student textbook expenses, the new community of practice that LOUIS joined through participation in the Hewlett OER meeting allows LOUIS Team to understand and engage in the discussion of how OER can both support student success and academic freedom and to bring its member libraries into that discussion.

April 28, 2016

A Review of BLUEcloud Analytics Reports by Natalie Palermo, LSU Law

ports for each of the datasets. They can be used as is or as templates. Reports basically consist of attributes, filters, and metrics. An attribute is similar to a field in a WorkFlows report. A filter is similar to the gadget used in WorkFlows to include/exclude policies or set ranges. A metric is a number or amount as in number of bills or total bill amount.

BLUEcloud Analytics (BCA) is SirsiDynix’s cloud-based reporting service. BCA takes advantage of enterprise-level reporting tools from MicroStrategy™. Data is extracted from your Symphony system and loaded into a database structure that can be queried by MicroStrategy™. BCA offers highly customized reports. The days of being limited by stand- Creating a blank report inard reports will soon be histo- volves dragging and dropping ry. attributes, filters, and metrics to a grid while in design mode. In BLUEcloud Analytics, a report queries data and produc- The grid has sections labeled as drop objects here to add es results in a grid or graph. rows, drop objects here to add Reports are useful for counting or listing data. You should be columns, and drop metrics here to add data. Filters are able to recreate most WorkFlows count and list reports in added to a section above the grid. You can also split data BCA. Notice type reports and into pages with the page-by reports that edit the database are not part of BCA. Subscrip- feature. A good example is page-by library. tions in BCA enable you to have reports emailed and/or added to your history list which is similar to the finished reports list in WorkFlows.

Reports can be created with predefined or prompted filters. Think of a report with predefined filters as a WorkFlows Datasets currently available in scheduled report. Usually, there is no need to make BLUEcloud Analytics include bill, catalog, checkouts, hold, changes to the report. On the item, MARC, transaction, and other hand, a report with prompted filters can be user. Acquisitions and serials thought of as a WorkFlows redata still need to be added. SirsiDynix delivers several re- port template with some selection criteria being changed

Learning with LOUIS Recent Webinars:  February: Best Practices for Loading e -Resource Records  March: Planning a Library-Wide Open House: Data-Driven Decision Making in Action  April: You Are Not Alone: Faculty Support and Outreach in Textbook Transformations  April: Data Wrangling with OpenRefine We’re taking a break in May but should return in June! If you'd like to participate in future webinars, check the LOUIS Events Calendar, follow us on Facebook or Twitter and look for updates with the tag #LearningwithLOUIS, or subscribe to email notifications. Read article about video migration on page 7! To request the password, go to forms/73LvUI7GTK. If you have an idea for a topic, would like to contribute a tutorial, or would like to lead a webinar, email Jaime Barrilleaux at today!


Volume 2, Issue 2

each time the report is run. The user may be prompted to select a library or input a barcode.

is taking steps to resolve performance issues.

There is a learning curve associated with BLUEcloud analytics. The interface is separate The ability to customize reports yourself is a from other BLUEcloud products. You will be welcome benefit of BLUEcloud Analytics. It is faced with new terminology and concepts. a timesaver over requesting a custom report Each site will have access to online training. from LOUIS. Another benefit of BCA is the Take good notes because the training is not ability to search for bibliographic data that is recorded. Additional resources include a trainnot indexed in Symphony. Drill-down funcing guide, a data reference guide, and the tionality enables the user to get granular level ANALYTICS discussion list. Your greatest redata. source is the LOUIS community. Together, we can learn and master BLUEcloud Analytics. BLUEcloud Analytics currently suffers from some performance issues. Emailing of reports is unreliable due to a lack of system resources. Occasionally, BCA will not have enough resources to run a report. SirsiDynix

LO U I S f e at u re d i n B o o k o n L i b ra r y Pa r t n e rs h i p s & C o l l a b o rat i o n s ! The book is Technology-Centered Academic Library Partnerships and Collaborations, edited by Brian Doherty and published by IGI Global. The book is part of the two-volume Handbook of Research on Academic Library Partnerships and Collaborations. LOUIS is featured in the chapter entitled “The LOUIS Consortium and Catastrophe”. The chapter was a collaboration between Megan Lowe (ULM), Mike Matthews (NSULA), Lindsey Reno (UNO), & Michael Sartori (McNeese). It’s projected to be published in May 2016.

Learn more at *Cover published with permission from IGI Global


April 28, 2016

E l e c t ro n i c Re s o u rc e s U p d at e EBSCO eBooks & Audiobooks EBSCO is now offering webinars to help you get the most out of your EBSCO content. For future webinars, go to https://

log of audiobooks for purchase and is now supporting direct download to mobile devices. New apps are now available for Android and iOS.

MARC records for EBSCO eBooks are now available through OCLC’s WorldShare Collection Manager only. Contact OCLC Support if you need assistance setting up an account.

EBSCO will enable Personal User Authentication (PAU) in May. This allows users access to resources, like audiobooks and eBooks, using a MyEBSCOhost account. More information can be found at EBSCO Support.

EBSCO is increasing their cata-

EBSCO MathJax App

by ZeeZee Zamin, LOUIS

Considered & Closed:  American Heart Association eBook Collection  Credo Information Literacy  Dynamed Plus  Education Full Text  Flipster  Geopolitical Monitor  SME Knowledge Edge  SME Tooling U Under Consideration:  R2 Digital Library (Rittenhouse)

EBSCO has added the MathJax App to all accounts. This app is an open source Javascript display engine for mathematics that works across all browsers. It downloads webpage content, scans for equation markup, and typesets the math. It’s available under Widgets in EBSCOAdmin as MathJaxResult.

Glossary of Identity and Access Management OpenAthens and EBSCO joined together to publish a glossary of key terms defining terminology and technologies used in the identity and access management industry. Go to to download your free copy!

OCLC FirstSearch

Elsevier Librarian Toolkit

OCLC announced in March that FirstSearch will continue to be offered as a separate service. A new version will be made available, and these new capabilities will be added to WorldCat Discovery Service (WCDS) also.

Elsevier has made a Librarian Toolkit available for Engineering Village. The toolkit contains ready-to-go promotional and training materials you can use, as well as a catalog of other resources available to you.

Access to the current version of FirstSearch will extend into 2017.

Go to to access the toolkit.

Interested in more updates? Subscribe to LER-l at 5

Volume 2, Issue 2

Building Bridges with Our Campus Bookstore An Interview with Tim Stamm

supplement student learning outcomes. Secondly, it allows the library to determine by Teri Gallaway, LOUIS what print and/or electronic titles requested As part of the Affordable Learning LOUISiana by faculty as course text materials already are initiative and the Board of Regents investment held in the library collection, in multiple print in LOUIS for the purpose of reducing textbook copies and/or with unlimited user access. costs for students, we have been working on a With this information, 1) faculty can stop streamlined process to support curriculum requesting the same titles be ordered by the driven acquisitions. One of the first hurdles to bookstore for sale to students; and 2) the simplifying the process of purchasing eBooks library can determine if purchasing additional that can serve as course texts has been titles in print and/or electronic format could be knowing what books are assigned for student useful to assist in reducing the cost of purchase. Some sites have been able to education to students. acquire that list directly from their campus Can you describe how you first bookstore. Other sites have encountered approached the bookstore for this some resistance on campus and have asked about what strategies are effective in working information and what was the reaction? with the campus to get this information. We A request was made though the bookstore asked one of our local experts, Tim Stamm, manager/contact. In general, the bookstore Library Dean at Delgado Community College, was not supportive of providing the to share his thoughts and advice. His insight information in text form, noting that it was on the impact of this project and the details available, course-by-course on the bookstore on how he pursued this information are website. Questions about the purpose and the invaluable. role of the bookstore, as opposed to the library, in purchasing course texts for resale What are the benefits to the library were discussed, including if a move was afoot having access to the bookstore course to have the library purchase copies of texts for adoptions list? all classes for circulation to the students. Having access to the book titles that faculty Given that you had some initial are requesting for courses is useful for two purposes: firstly, it allows the library to review resistance from the bookstore, who did the types of materials required for students to you speak to next and what arguments did you use to make your case? use as primary course materials, so, in collection development, librarians can work to Chief Academic Officer (Provost), Chief ensure that resources in the library collection Financial Officer, and Student Affairs/Student are current and that there are adequate Government Association. The SGA was resources in the collection in the subject particularly helpful, in that the same areas/disciplines to supplement the required information is required from the bookstore, so course text materials for use in research a list may be posted for students to (attempt projects and more in-depth research to to) find course texts a less expensive price. 6

April 28, 2016

In discussing this issue with the Chief Financial Officer, the fact that the library was not competing, in that we were not proposing to re-sell books, was used. What is your interpretation of the Higher Education Opportunity Act (HEOA) and how it relates to this situation? Did you seek clarification of the law from any colleagues? My interpretation is that HEOA requires a listing of textbooks be made available to students, so that they may be empowered to find lower cost alternatives, where appropriate, to the College Bookstore. The College must provide this information, and does so on the ‘Consumer Information’ webpage; however, the link to textbooks

refers back to the Bookstore, and does not provide a list by each course. The College’s Policy and Student Affairs units note that the bookstore interprets this as making the information available, not necessarily as making the information available in one comprehensive list. What advice do you have for campuses that decide they want to obtain bookstore course adoption lists? To involve the SGA – any initiative to decrease the cost of education to students can, and will, be championed by the students. Having a discussion with the Financial Officer/Auxiliary Affairs Director can also be helpful.

Learning with LOUIS Video Migration by Jaime Barrilleaux, LOUIS

tected videos so completely they are not accessible without the direct link.

LSU moved from Adobe Connect to Cisco Webex last fall. All Adobe Connect recordings Uploading the recordings to Vimeo is prohad to be downloaded and converted, plus we gressing. We’ve been working from newest to had to find a storage solution. oldest. Currently all 2015-2016 recordings have been uploaded, and roughly 45% of oldWe would like to extend our thanks to Jamie Phillips, a Digital Media Consultant in LSU ITS! er recordings are uploaded. Videos are also He and his team of student workers helped us available on our YouTube channel and will soon be published on the training portal. tremendously by doing the hard work of downloading and converting our recordings.

Support for Adobe Connect recordings ended Of course, when looking for a storage solution on December 31, 2015, so those links no longer work. You should now access the refor all those recordings, we turned to the cordings on Vimeo. The password to access world of social media. The most obvious the recordings remains the same. choice was YouTube, but research indicated that this wouldn’t be the best solution for our needs. We chose to use Vimeo as our primary storage solution. The main reason we went with Vimeo is because we can passwordprotect sensitive videos; YouTube hides pro7

Volume 2, Issue 2

Class Is In Session: A New Resource for Information Literacy Instruction at BPCC by Ellen Jenkins, BPCC

Library Orientations are available to fit the needs of each instructor and their students. A new state-of-the-art learning resource is Through the collaboration of faculty and fully operational at the Bossier Parish librarians, orientations are tailored to be Community College Learning Commons. The Library Classroom was constructed to promote general or subject specific. The students are information literacy instruction and awareness taught that the information seeking process involves critical thinking and decision making. of library services. The new classroom provides students with an area to learn about The computer-equipped classroom allows the research process through librarian-taught library orientations to incorporate hands-on learning techniques to present teaching orientations. The classroom provides an material. The librarian displays the teaching abundance of educational technology to aid students and faculty with successful research material from the media projector onto the sessions. Support for this project was funded large screen. The students actively develop research strategies by following librarian-lead by a grant from the Louisiana Board of database demonstrations. Students learn how Regents as part of the Spring 2015 library to search, select, and evaluate appropriate renovation project. resources. Other library materials are also Following the completion of renovations, the introduced including the physical collection, library classroom was opened for use technology, tutoring, and information beginning Fall 2015. The classroom contains assistance. The goal is for the student to be 30 student computers and an instructor more confident in using library resources and computer station. The instructor computer connects teaching material through a media projector onto a large presentation screen. The media projector also provides sound for video streaming. The student computers are linked to a printer and a printing release station located in the back of the classroom. The computers connect to the Internet and perform on the Windows 7 operating system and include the same software that is available on other computers within the Learning Commons.


April 28, 2016


aspires to achieve. Use of the Library Classroom provides greater awareness of the Besides Library Orientations, faculty can library and its resources for students, faculty, reserve the classroom for their students to further practice research skills independently, and staff at Bossier Parish Community College. It is the Learning Commons’ goal to work on class projects, and conduct furnish the resources and instruction that presentations. Use of the library classroom support the college's mission of providing a can also be made by reservation to strong educational environment that fosters accommodate college business such as workshops, webinars, and meetings; however, student academic achievement. preference will always be given to library orientations. Library staff are available to provide any assistance. College libraries are a central part of any campus. Availability of tools for student success is what the Learning Commons

What is TASK, you ask? The TASK Portal is your one-stop-shop for all your training, answers, support, and knowledge needs for LOUIS resources. It will provide information, training resources, and links out to additional resources. The portal was named by the Training Focus Group that convened at LUC 2015. Let’s give them some props! Watch for announcements! 9

Volume 2, Issue 2

New Custom Report Helps UNO Evaluate Circulation Desk Activities By Hour by Mark Witteman, LOUIS Lora Amsberryaugier, Interim Dean of Library Services for the University of New Orleans, recently asked the LOUIS team for help. She opened a Footprints incident saying that she needed to know the average time the first reserve desk item was checked out for each day of the week, Sunday through Saturday, over the last two years. She also needed to know the same information for payment of user bills. Additionally, she needed the average time for the last reserve check out for each day of the week, and likewise for the last payment of user bills for each day of the week

run whenever she likes for any span of dates and any activity that appears in the Symphony statistics log. Let the LOUIS Team know if this report interests you.

In short, when do they start doing these tasks on the typical day, and when do they finish? The LOUIS Team identified a custom report available for download from the SirsiDynix Developer's Community that provides an hour -by-hour breakdown for each day of the week for whatever transactions a user cares to select. They then got to work customizing the script to add the information Lora requested. The result is a custom report that Lora can

Reserve checkouts from April 1, 2014 to the present day.

LLA RESOLUTION PASSED BY HOUSE COMMITTEE HRC 80, a resolution put forth by the Louisiana Library Association, was passed on April 28, 2016. Representative Steve Carter presented it to the House Committee on Municipal, Parochial and Cultural Affairs. This resolution recommends development of a committee to investigate a Louisiana Virtual Library and affordable learning initiatives. View the resolution at


April 28, 2016

On Task! News from Information Literacy Interest Group We would like to announce to everyone that moderators for the Information Literacy Discussion List have changed. Ellen Jenkins (BPCC) and Megan Lowe (ULM) are the new moderators. The Information Literacy Discussion List is recommended for all individuals who are interested in information literacy issues and those who are involved with information literacy instruction.

and instructional design. Discussion is not limited to just those topics, and everyone is welcomed to start a discussion. Our peers often have a great deal of experience to share with the group. The discussion list for Information Literacy is called iLit-L on the LOUIS website. Please visit the site and register to join! If you have questions but do not want to share with the list, please email the moderators. Ellen Jenkins:

Topic discussion in the group can cover curMegan Lowe: rent research in information literacy. Other great topics for discussion include guidance on how to find resources on information literacy

Deadline: June 17, 2016 LUC 2016 will be held October 5-6, 2016 at the C. B. Pennington Jr Conference Center in Baton Rouge, Louisiana

Submit your proposal today!


Volume 2, Issue 2

LC Call Number Fixes at University of Louisiana Monroe by Mark Witteman, LOUIS

on the project, thanks to the timely responses In the course of working on a recent FootPrint and work on the part of Chuck and his colleagues at ULM. Or as Chuck put it, incident, Chuck Hughes described to the "suddenly, a nagging burden has been lifted, LOUIS Team an old and vexing pair of and we can be confident that all hidden call problems in thousands of their LC call numbers have been brought to light. It could numbers: spaces where they did not belong. have taken us months more to discover and While this will sound trivial to some, there are edit them by hand. Thank you LOUIS!" cases where these spaces make it hard for So what did those corrections look like? In students and WorkFlows users to find one scenario, the unwelcome space occurred materials when searching by call number. between the initial letter or letters and the Those spaces may also affect the ability to subsequent number or numbers. Examples: gather stats based upon LC class ranges in BLUEcloud Analytics or other tools. Lastly, many simply value consistency for the sake of consistency. Chuck Hughes, Coordinator of Library Technical Services, tells us "the spaces had gotten into the item call numbers during our migration to NOTIS or even earlier. The only way for us to spot them was to scan a shelf list of the entire collection, a job we gave to student workers. Even after starting a handwritten list of 20+ pages we had not found them all. When we lost our student workers the project lost its priority. We had planned on shelving the project until after our major weed." So the LOUIS Team got to work. First, we produced spreadsheets to show Chuck the proposed edit for each call number, including both the original and new call numbers along with item IDs and title. Upon approval from ULM, the LOUIS team wrote another script to complete the proposed edits. In total, over 17,000 call numbers were corrected. The Symphony server needed less than five minutes to do those edits, and the LOUIS Team spent no more than a few hours 10

In the more common scenario, there was an undesirable space before the dot that follows the initial letters and numbers. Examples:

The LOUIS Team is always delighted to help with data cleanup projects. Whether you need work on your call numbers, user records, MARC data, or something else, please consider asking your system admin to open a Footprint incident describing your needs.

April 28, 2016

Our SirsiDynix Library Relations Manager by Cathy Sicard, LOUIS All SirsiDynix customers have a Library Relations Manager (LRM). The SirsiDynix LRM team consists of librarians and experienced staff who know the company and the challenges libraries face. They serve as advocates to help ensure customers are leveraging their technology to its fullest potential and that specific needs are understood and incorporated into upcoming releases of the software and service offerings.

learn and remain engaged;  and helped ensure that we remained relevant with newer technology offerings. For the past 6 years, our LRM has been Lisa Witteman, who many of you know and have worked with over the years.

Lisa was an engaged participant at all LOUIS System Administrators meetings, the LOUIS Users Conference, and LOUIS Symphony sharing sessions. She went above and beyond the basic LRM offerings by sharing her 23 Our LRMs over the years have: years of expert experience in the area of Symphony WorkFlows, especially  pulled together all necessary internal rewith the Acquisitions module, sources from support, sales, developthrough conference calls and onement, etc. to address our needs; on-one sessions with LOUIS sites.  helped ensure that large projects are carried out smoothly with the right players Thank you Lisa! We will miss on the project team; you!  represented us and our specific needs inIn January, SirsiDynix assigned LOUIS a new ternally in terms of how these impact LRM. We have had several conference calls technology roadmaps and future service with Kathi, and the various groups she has asofferings; sembled on our behalf, to work through the  kept us up-to-date on SirsiDynix’s future roll-out of BLUEcloud Campus products to plans, training offerings, user group LOUIS members. We look forward to many meetings, and other opportunities to productive years with Kathi!

Meet Our New Library Relations Manager for SirsiDynix! by Kathi Adams, SirsiDynix Kathi Adams, currently a senior library relations manager, joined SirsiDynix in 1993. During her time with the company, she has held multiple positions in SirsiDynix operations and sales. Kathi says that due to the opportunities to interact and find resolutions to issues for her customers, the LRM position has been her favorite role of her career so far.

Kathi loves to read (mostly on planes), cook (and eat) and spend time with her family (1 husband, 2 kids, 1 cat and 1 puppy). Kathi has 23 years of library industry experience, and looks forward to meeting and working with the LOUIS consortia team.


Get Connected. Stay Connected. RECENT & UPCOMING EVENTS March 7-11

Open Education Week 2016

March 8-10

Louisiana Library Association 2016 Annual Conference, Baton Rouge, LA

March 16-17

ILLiad International Conference

March 30

LLA Legislative Day at the Capital

April 5

BOR eLearning Summit

April 11

LUC 2016 Call for Proposals

April 13-15

LCTCS Conference

April 17-20

ICOLC, Los Angeles, CA

May 9-11

EBSCO Users Conference

May 23-25

COSUGI, Indianapolis, IN

June 17

LUC 2016 Proposals Deadline

June 23-28

ALA Annual Conference

June 27

LUC 2016 Registration Begins

July 1

LOUIS Lagniappe Submission Deadline


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LOUIS Lagniappe Volume 2, Issue 4  

The official newsletter of LOUIS: The Louisiana Library Network

LOUIS Lagniappe Volume 2, Issue 4  

The official newsletter of LOUIS: The Louisiana Library Network