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Prince’s Trust Team Programme Delivered by Hampshire Fire and Rescue Service Annual Report 2009 to 2010 (Academic Year)

We make life safer


2 Prince’s Trust Team Annual Report 2009 to 2010

Prince’s Trust Did you know that over one million young people in the UK are not in education, employment or training? The Prince’s Trust helps young people to develop the skills and confidence they need to change their lives. We’ve helped over half a million people since being established by HRH The Prince of Wales in 1976. Around 78% of the people we help go on to get a job or go back into education or training. And there’s a bigger picture – by helping young people, The Trust also helps to reduce unemployment and poverty which contributes to a reduction in crime. The Prince’s Trust works in association with the Fire and Rescue Service in a partnership that benefits everyone. Working with The Trust leads to a shared vision that will contribute to better outcomes for young people and local communities.

www.princes-trust.org.uk


Page

Contents

4

Executive summary

5

Chief’s forward

6-7

Introduction by Delivery Partner Manager

8

Prince’s Trust Team Programme

9

Key facts

10 - 11

Developing our staff

12 - 13

Southampton teams

14 - 17

Basingstoke teams

18

2009/2010 average statistics

19

Success stories

20

Become an employed participant

21

Secondments

22

Support us

23

Thank you


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Executive summary Since 2002, Hampshire Fire and Rescue Service (HFRS) have delivered 43 teams across Southampton, New Forest, Basingstoke, Rushmoor and Gosport. Working with over 600 young people across Hampshire. During 2011 Hampshire Fire and Rescue Service will be celebrating their 50th Team and will be widening their provision into the Andover and Eastleigh areas. • During 2009/2010 academic year £8213.61 was raised during our fundraising activities • During 2009/2010 academic year £53,891 was provided throughout the communities by providing teams within the local areas • 100% of all the young people that Hampshire Fire and Rescue Service worked with through the Prince’s Trust Team Programme, achieved a qualification • 95% of all the young people that completed the Prince’s Trust Team Programme, achieved the City and Guilds Qualification • 81% of young people who completed the Prince’s Trust Team Programme were assigned a Prince’s Trust Mentor, encouraging them to achieve postprogramme progression. • Basingstoke Team 13 in conjunction with the Basingstoke Hindu Society hosted a curry night and raised over £10,181 of which £9,000 was donated to the Hepatobiliary Unit at Basingstoke and North Hampshire Hospital. • 69% of young people who completed the Prince’s Trust Team Programme within three months have positively moved into employment, education, training or volunteering. • During the team programme the young people also gained skills and qualifications in first aid, fire safety, health and safety, CV and interview techniques, public speaking, team building and confidence, problem solving, to name a few.

• Future developments for our seconded personnel is the option to undertake the Institute of Leadership and Management (ILM) Qualification Level 3 in First Line Management.

How you can support us? Become an employed participant - Join a team for 20 days Become a Team Leader / Deputy Team Leader - Lead a team on a secondment to the Prince’s Trust, an 18 week management and development opportunity Sponsor a local team or young person - Various opportunities available to businesses and individuals to provide sponsorship to the team programme through HFRS Become a mentor - Provide valuable guidance to our team members post programme Provide work placement opportunities to our young people Provide goodwill donations to support our community projects and team challenges Promote the good work that the Prince’s Trust and Hampshire Fire and Rescue Service do.


Prince’s Trust Team Annual Report 2009 to 2010 5

Chief’s forward Since 1992, many Fire and Rescue Services have benefited from their work with The Prince’s Trust. Hampshire Fire and Rescue Service have been delivery partners for the team programme since 2002. To date, HFRS have delivered 43 teams across the Southampton, New Forest, Basingstoke, Rushmoor and Gosport areas and worked with over 600 young people.

By delivering the Prince’s Trust Team Programme, Hampshire Fire and Rescue Service is seeing the real benefits to their own staff’s development, communities and partnerships. Above all they are helping young people make their communities better and safer places to live.

The Prince’s Trust Team Programme is a unique personal, social and educational development course. It is designed to help young people, aged 16 to 25, improve their skills and attitudes to be better equipped for the world of employment. Team brings together a diverse mix of young people of widely ranging abilities, personal circumstances and backgrounds. Our aim is to engage with young people through the teams and educate on fire safety, road safety and other key safety messages, encouraging them to develop responsible attitudes to fire and to take fire safety messages back to their homes and to their friends. Prince’s Trust is also an exciting opportunity for them to respond to an environment of discipline, routine and teamwork, where they rely on mutual co-operation to succeed and to learn about the Fire and Rescue Service, some considering it as a future career. We are particularly enthusiastic about the team programme and continue to retain and celebrate the successes of our delivery, both at local and national levels. We continue to achieve an above average retention and success rate of 83%. Our thanks to all our partners and to everyone who continues to support this unique and inspiring programme.

John Bonney - Chief Officer Hampshire Fire and Rescue Service


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Introduction by Delivery Partner Manager

Louise Kovacs Delivery Partner Manager

Welcome to the first of our Annual Reports. I feel it is an appropriate time to raise our profile and inform all stakeholders, staff and key organisations / agencies of the positive work we achieve with the Prince’s Trust Team Programme within Hampshire.

Throughout the years, Team has consistently been successful in developing a sense of achievement in young people from which they can move on to get their lives working. I am immensely proud of all of the staff and the Prince’s Trust Team, as without the dedication from these committed individuals, we would not be one of the most successful delivery partners within the London and South East Region, or strived to be the best in the UK. My thanks to Charlotte, Janice, Karen, Nayna and all our seconded staff from our partner organisations for all your continuous support and dedication to helping and changing the lives of our young people. During 2009/2010 we delivered five teams within the Southampton and Basingstoke areas. We have forged some new partnerships with the Toastmasters

Association, F.A.K.E (Firearms and Knife Education) and Barclays Corporate. We have also strengthened our existing partnerships with Highbury College, Connexions, Cunard, Sentinel Housing to name but a few. I am also excited about the year ahead and the future of our delivery, whilst no doubt we, like most will feel the affect of the financial challenges, I am confident that over the last eight years we have built a solid platform and our delivery of the Prince’s Trust Team Programme is one of the flagship youth diversion programmes within Hampshire Fire and Rescue Service, thus working in partnership to make lives safer.


Prince’s Trust Team Annual Report 2009 to 2010 7 We introduced themed teams in May 2010, which empowers the team members to learn and deliver key fire safety messages throughout the programme. We have also become an accredited centre for the British Safety Council, providing health and safety qualifications to all our young people. During 2011 we will be piloting the ILM (Institute of Leadership and Management) Level 3 - First Line Managers Qualification which will enable our team leaders to gain national accreditation in their role. This is an exciting opportunity for all concerned. We are also expanding to deliver the programme in new areas of Eastleigh and Andover during 2011, incorporating strengthening new partnerships with Asda,

who are supporting our teams and Eastleigh College who are a new funding college for 2010/2011. Another development is the introduction of the “Wellbeing Support Workers”. Student Social Workers from local university’s, undertake a placement attached to Prince’s Trust Team emphasising on supporting individual needs. I hope that you find this report informative and that it provides you with a more detailed perspective of what the team pogramme and the enrichments that we provide in Hampshire. Keep smiling Louise Kovacs Delivery Partner Manager

Our Values - Enabling Whatever the background, we focus on young people’s potential. All staff are committed to enabling young people to achieve the best they’re capable of.


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Prince’s Trust Programmes The Trust delivers a number of core programmes across the UK. The majority of programmes are delivered to meet young people aged 16 to 25.

The Prince’s Trust is a charity that believes in young people who often don’t believe in themselves. We seek out those young people that need our help the most and work with young people who struggle at school, are in or leaving care, are long-term unemployed or have been in trouble with the law. We work with young people aged 14-30 to help them get back into work, education and training. We also involve young people in the design and evaluation of programmes.

Our programmes include engagement activities, progression support and peer mentoring. Most Prince’s Trust programmes include accreditation opportunities but our experience is that, for the young people we support, accreditation is less important than engagement, confidence, life skills and personal development – these are prerequisites for achieving a formal qualification.


Prince’s Trust Team Annual Report 2009 to 2010 9

Key facts about the team programme The Team Programme is a 12-week personal development course, offering work experience, qualifications, practical skills, community projects and a residential week.

How does it help? Nationally, more than 70% of unemployed participants go on to jobs, training or education within three months of completing. Through building their confidence and motivation, team members are encouraged to think about their futures; this includes preparing a post-programme development plan. During the 12 weeks they: • Uncover hidden talents • Assume some responsibility for tasks • Develop team-working and communication skills • Gain awareness of their local community and how they can contribute to it • Gain nationally recognised qualifications

How does it work? Young people join a team of up to 15 participants. A team typically comprises of around 12 unemployed people and one or two employed people sponsored by their employers. During the 12 week programme, team members: • Spend a week away at a residential activity centre • Undertake a project based in their local community • Complete a work placement • Participate in a team challenge, involving caring for others • Stage a team presentation, during which they recount their experiences

Who is eligible? Young people aged 16 – 25: Especially if they are part of The Trust’s other target groups, which are people leaving care, young offenders, educational under achievers and the long term unemployed.

What do employees gain? A massive boost in skills and confidence. A recent survey showed: • 90% felt they could work more effectively with others in a team • 84% reported they would be more willing to take responsibility for projects in the future

Key facts • Over 115,000 people have taken part since the programme was launched in 1990 • The programme is available at over 300 locations in England, Scotland, Wales and Northern Ireland For further details on the team programme within Hampshire Fire and Rescue Service, please contact our office on 023 8062 6706 or email princes-trust@hantsfire.gov.uk


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Developing our staff Whatever the background, our focus is on young people’s potential. The Team staff within Hampshire are committed to enabling young people to achieve the best they’re capable of.

1. Louise Kovacs Delivery Partner Manager Recently achieved her BTEC/ Edexcel Level 7 Postgraduate Advanced Professional Diploma in Management Studies (DMS). 2. Charlotte Jess Co-ordinator Recently achieved her BTEC/ Edexcel Level 5 Diploma in Management Studies (DMS). 3. Janice Betteridge Essential Skills and Next Steps Facilitator (South) Recently achieved her Certificate to teach in the Life Long Learning Sector Level 4 and A1 Assessors qualification. 4. Karen Farr Essential Skills and Next Steps Facilitator (South) Recently achieved her Professional Graduate Certificate in Education (Post Compulsory) - Level 6 5. Nayna Parmar Essential Skills and Next Steps Facilitator (North) Recently achieved her Certificate to teach in the Life Long Learning Sector Level 3, CIEH Food Hygiene Qualification - Level 3 and A1 Assessors qualification.

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Our Values - Enabling Prince’s Trust Team has a strong and committed team of staff. We are committed to staff development and encouraging staff to fulfil their potential and in turn empowering them to empower our young people.


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Southampton area The City of Southampton, is a complex and vibrant centre for shopping, leisure, tourism and industry. The population within the Group is representative of those groups that would be found in any large city within the UK. It shows a mix of all ages, religions and cultural backgrounds with many ethnic minority communities located around the St Mary’s area. We have been delivering team programmes within the Southampton area since 2002 – which hosted the first ever team programme from St Mary’s. During this time to present date, we have delivered 26 teams, which is over 340 young people participating in our programmes. The team fundraised over £800 plus donations and discounts, through a car wash, bag packs at local supermarkets and a sponsored abseil. A total of over £6200* benefit to the community provided by the team for this project.

Southampton Team 24 (September – December 2009) • Led by a Firefighter from Hampshire Fire and Rescue Service and a member of support staff from Hampshire Constabulary. • Started with 12 young people. Throughout the Team, the emphasis is on community engagement and enhancement, this happens in two ways: 1. Community project: This team designed, planned and undertook a community project at Coxford Community Centre.

2. Team Challenge: This team fundraised, planned and organised activities for: • Coxford Community Centre • Hope Lodge School • Hexagon Centre The team raised over £800 through bag packs at local supermarkets, a sponsored abseil, donations and discounts. A total of over £4700* benefit to the local community through these team challenges. Summary • 11/12 young people completed the team programme (success and retention rate 92%) • 8/11 young people who completed the team programme were assigned a Mentor for up to six months post programme (73%)


Prince’s Trust Team Annual Report 2009 to 2010 13

2. Team challenge: This team fundraised, planned and organised activities for: • Hexagon Centre • Woodside Lodge Residential Centre The team raised over £384 through bag packs at local supermarkets, a sponsored abseil, donations and discounts. A total of over £2184* benefit to the local community through these team challenges.

• During the 12 weeks the team worked on a City and Guilds qualification – L1, of which 91% achieved. • 3 month post programme evaluation 5 x team members went on to employment 3 x team members went on to education 1 x team member went on to training 4 x no results available Total 9/13 = 69%

Southampton Team 25 (January – April 2010) • Started with nine young people, this was hampered by the harsh weather. Led by a member of staff from ACPO (Association of Chief Police Officers and ACRO (Association of Criminal Rercords Office) and a Control Operator from Hampshire Fire and Rescue Service. • Throughout the team, the emphasis is on community engagement and enhancement, this happens in two ways: 1. Community project: This team designed, planned and undertook a community project at Bitterne Manor Community Centre. The team fundraised over £855 through donations from Dulux in paint and materials, through bag packs at local supermarkets and a sponsored abseil. A total of over £4000* benefit to the community provided by the team for this project.

Summary • 6/9 young people completed the team programme (retention rate 67%) • 6/6 young people who completed the team programme were assigned a mentor for up to six months post programme 100% • During the 12 weeks the team worked on a City and Guilds qualification – L1, of which 100% achieved. • 3 month post evaluation 3 x team members went on to employment 2 x team members went on to education 1 x team member went on to training Total 6/6 = 100%


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Basingstoke area Basingstoke lies at the north of the county. It covers an area of approximately 100 square miles and has a population of almost 123,000 people. The fire station itself is the largest in the county with the greatest number of appliances. We have been delivering team programmes within the Basingstoke Area since 2005. During this time to present date, we have delivered 13 teams, which is over 170 young people participating in our programmes. We currently work with Group Manager Dave Norgate and Station Manager Ryan Thurman, targeting and working with young people from Popley at Base 2000 Scout Hut. We will continue to develop and strengthen our partnerships with Basingstoke and Deane Borough Council and seek to develop Basingstoke and make it a safer place to live, work and travel. 1. Community project: This team designed, planned and undertook a community project at the Ashwood Education Centre, which is a centre that works with children aged 11-16 who are excluded or at risk of exclusion. The team fundraised over £800 through donations, discounts, bag packs at local supermarkets and a sponsored abseil. A total of over £5,750* benefit to the community provided by the team for this project.

Basingstoke Team 11 (September – December 2009) • Led by a volunteer and a police officer from Hampshire Constabulary • Started with 13 young people • Throughout the Team, the emphasis is on community engagement and enhancement, this happens in two ways:

2. Team challenge: This team fundraised, planned and organised activities for: • Cobgates Care Home • St Bernards Nursery, Oakridge The team raised over £500 raised through bag packs at local supermarkets a sponsored abseil, donations and discounts. A total of over £3,800* benefit to the local community through these team challenges.


Prince’s Trust Annual Report 2009 to 2010 15 Summary • 12/13 young people completed the team Programme (retention rate 92%) • 10/12 young people who completed the team programme were assigned a mentor for up to six months post programme (83%) • During the 12 weeks the team worked on a City and Guilds qualification – L1, of which 100% achieved • 3 month post programme evaluation 5 x team members went on to employment 1 x team member went on to training 6 x no results available

Basingstoke Team 12 (January – April 2010) • Led by a police officer from Hampshire Constabulary and a firefighter from Hampshire Fire and Rescue Service • 13 young people started • Throughout the team, the emphasis is on community engagement and enhancement, this happens in two ways:

1. Community project: This team designed, planned and undertook a community project at Homefield House, which is a residential care home for people who suffer with Alzheimer’s and Dementia. The team fundraised over £1021, donations and discounts, through bag packs at local supermarkets and a sponsored abseil. A total of over £6871* benefit to the community provided by the team for this project.


16 Prince’s Trust Team Annual Report 2009 to 2010 2. Team challenge: This team fundraised, planned and organised activities for: • Sycamore Cottage • Homefield House • Harmony Group (adults who suffer with mental health) • Roman House - residential care home The team raised over £800 through bag packs at local supermarkets and a sponsored abseil, donations and discounts. A total of over £4700* benefit to the local community through these team challenges. Summary • 13/13 young people completed the Team Programme (retention rate 100%) • 10/13 young people were assigned a mentor for up to six months post programme (77%) • During the 12 weeks the team worked on a City and Guilds qualification – L1, of which 100% achieved. • 3 month post programme evaluation 4 x team members went on to employment 2 x team members went on to education 1 x team member went on to voluntary work/travel experience 6 x no results available Total 7/3 = 54%

The team fundraised over £855 through donations from Halfords, Currys and Comet and discounts from Wicks and B&Q. Over £1500 was also donated by Bellstan and BDBC for the road safety floor painting. They fundraised by undertaking a car wash, bag packs at local supermarkets and a sponsored abseil. A total of over £5505* benefit to the community provided by the team for this project. 2. Team challenge: Prince’s Trust Team 13 in conjunction with Basingstoke Hindu Society worked together over the two week period, to organise an authentic curry evening. Pete Steele from Hampshire Constabulary, who was the Prince’s Trust Team Leader for Basingstoke Team 13 said: “Members of the team raised money to host the curry evening and further money raised from this event has gone towards their team challenge assisting with an important piece of IT equipment for the Hepatobiliary Unit at Basingstoke and North Hampshire Hospital.

Basingstoke Team 13 (May – July 2010) • Led by a police officer from Hampshire Constabulary and a firefighter from Hampshire Fire and Rescue Service • Started with ten young people • Throughout the team, the emphasis is on community engagement and enhancement, this happens in two ways: 1. Community project: This team designed, planned and undertook a community project at Octopus Sure Start Centre.

The new equipment will assist in transferring confidential patient information and scans by way of a secure and encrypted file. This file can be sent to any appropriate hospital in order for cancer patients to be seen by a specialist consultant as much as six weeks quicker than any current system in use. This is a massive improvement and will undoubtedly help in the saving of lives.


Prince’s Trust Team Annual Report 2009 to 2010 17

This is a massive improvement and will undoubtedly help in the saving of lives. The team actively engaged with Basingstoke’s Asian community, they planned a three course menu, assisted in the preparation and cooking, sourced and decorated the venue, served the guests on the night and also learnt some authentic dancing and wore the authentic dresswear provided by the asian community. The event was a complete success, which totally exceeded all expectations with over 220 tickets being sold making this event a sell out. In total with the support of local organisations, Barclays Corporate and HSBC - the Team and the Basingstoke Asian Community raised in excess of £9,000 for the charity.” The team fundraised over £1,398.61 raised through bag packs at local supermarkets and a sponsored abseil, donations of £3,183.20 in food/drink and raffle prizes as well as £3,000 from Barclays Corporate, £500 from HSBC and discounts. A total of over £10,181* benefit to the local community through these team challenges. £9,000 was donated to the Hepatobiliary Unit, through this event.

Summary • 7/10 young people completed the team programme (retention rate 70%) • 5/7 young people who completed the team programme were assigned a mentor for up to six months post programme (71%) • During the 12 weeks the team worked on a City and Guilds qualification – L1, of which 86% achieved • 3 month programme evaluation 2 x team members went on to employment 3 x team members went on to education 1 x team member went on to voluntary work/travel experience 1 x no results available Total 6/7 = 86%

Footnote: * Figures include young people volunteering hours if PT were to pay national minimum wage.


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2009/2010 average statistics 84% of learners that started the team programme, completed the programme 100% of learners that completed the team programme, achieved qualifications 69% of learners who completed the programme, within three months have positively moved into employment, education, training or are volunteering.

Target group (can be more than one group) 0% 29%

24% Young offender Educational underachiever Long term unemployed In care

47%

Number of students achieving a positive outcome 31%

39% Employment Education Training Voluntary work/travel experience Unknown

4% 8% 18%


Prince’s Trust Team Annual Report 2009 to 2010 19

Success stories How the Prince’s Trust Team Programme can change lives In today’s world we all know life can be tough, we understand that we all need a boost from time to time and some times that little bit of help and guidance is all we need to realise our potential... Firefighter Liam Aspinal had the world at his feet or more importantly a ball. Liam loved to play football and was chosen by Southampton FC youth team, played for Hampshire and had trials for the south of England. Unfortunately, Liam suffered an injury to his ankle. This put an end to his dreams, however Liam did not give up and after regaining his fitness he was scouted by Queens Park Rangers football club, Liam enjoyed playing for QPR but sadly for him he was still plagued by his injured ankle and he was released. This was a major blow to his confidence and lack of positive direction in his life. Fortunately Liam found out about the Prince’s Trust - New Forest Team, led by WM Gary Sloan, where his confidence grew from strength to strength. In 2010 Liam successfully passed out as a wholetime Firefighter and is now based on white watch at Southsea.

for the best HND student. Next Larissa achieved a first class degree at Worcester University.

Larissa Burnett became ill at a young age, and was in care for many years. This deprived her of many chances in life, destroying her confidence.

As a result of these achievements she won Outstanding Adult Learner of the South East in 2009. Having realised the value of work experience from the team programme, she undertook a two month placement within Risk Intelligence at HFRS, and then a graduate internship at CLG in London, working in the Gypsy and Traveller Unit within the Race Equality Division.

Aged 24, she was referred onto the Prince’s Trust Team Programme. Completing this was the helping hand she needed, and subsequently started an HND in Public Services - achieving a distinction, and was awarded the Royal Navy Achievement Shield

Larissa returned to HFRS working in Personnel Reserve, and now with the Prince’s Trust Team, this time as staff, as an administrator/statistical analyst. She believes she would have achieved none of this without the support of the Prince’s Trust.


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Become an employed participant Wounded soldier joins team programme Corporal Stevie McCue from The Royal Tank Regiment, wounded in an IED strike in October 2009, took part in the first Help for Heroes funded secondment as an employed participant in Basingstoke with Hampshire Fire and Rescue Service.

Following my injury I had no job at work. I was just sitting in an office and sorting out mail. This programme meant I could go out in my uniform and feel proud again. That gives you back a lot of self confidence and the confidence to push yourself to do different things.   This experience makes you feel that you’re achieving something. I would love to go on and do the full time role. The 20-day employed participant is brilliant as it forces you to take that rest time which you need when you are recovering from an injury.

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Prince’s Trust Team Annual Report 2009 to 2010 21

Quotes from past seconded staff These courses are designed to challenge the individual, provide them with ‘real life’ experiences in dealing with young people aged 16-25 who face many barriers in life. The Princes Trust Team Programme provides individuals with a unique experience, a sense of pride in their achievements and a chance to make a real difference to the young people and the communities we serve.  For further information and an application pack please contact Louise Kovacs on email princes-trust@hantsfire.gov.uk

Want to become more involved? We are always looking for enthusiastic and innovative personnel who wish to develop their leadership and management skills. The challenge is to recruit and lead a team of 15 young people as either a deputy or team leader, across Hampshire. These development courses are for a minimum of 18 weeks (secondment), Monday to Friday with some residential aspects.

Anyone intending to develop communication, leadership, time management and confidence skills should take this opportunity as you will never experience one like it

This course is totally different from any other that I have been involved with, both challenging and immensely rewarding

I faced challenging aspects which at the time were not easy to deal with, but looking back it now proved to play a major part in my development as a leader and a team player

I want to do it again! It’s been fun, interesting, challenging and an eye opener

I enjoyed coming out of my comfort zone to run a team

Thank you HFRS for giving me this unique opportunity It has changed my life for the better. I would recommend that anyone who has an interest in young people to apply. It’s a lot of very hard work, but you may be pleasantly surprised


How you can support us!

22 Prince’s Trust Team Annual Report 2009 to 2010 • Offer work placements • Sponsor a local team/young person • Provide community project ideas • Develop future managers by seconding staff to lead a team • Develop your staff on the 20 day employed participant course • Become a mentor to support our young people - post programme • Promote the good work we do • Goodwill donations to support our community projects and team challenges


Prince’s Trust Team Annual Report 2009 to 2010 23

Thank you! It’s impossible for us to thank everyone who helped us to deliver the Prince’s Trust Team Programme. Thousands of individuals, companies and organisations have supported The Prince’s Trust Teams during 2009/10. Our main thanks goes to Hampshire Constabulary, MOD, local councils and our funding colleges throughout Hampshire.


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To find out more visit: www.hantsfire.go.uk/princestrust www.princes-trust.org.uk To request this information in an alternative format or language please call 023 8062 6812 or email marketing.communications@hantsfire.gov.uk

www.hantsfire.gov.uk This publication has been printed on part-recycled paper


2009/2010 HFRS Prince's Trust Team Annual Report