The NSW Strata Magazine | Nov 2020

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THE NSW STRATA MAGAZINE NOVEMBER 2020 • ISSUE 5

INSURANCE OFFER INSIDE SAVE UP TO $500 PG 5 | STRATA INSURANCE SOLUTIONS

STRATA LEADER

ARE YOU FRUSTRATED AT NOT BEING ABLE TO GET MORE DONE FOR YOUR STRATA COMMUNITY? PG 2&3 | MORE THAN STRATA




QUESTION: I'm trying to claim for water ingress due to storm damage earlier this year in Sydney. Is there a clause that covers this particular claim and therefore I can request a refund for the expense?

I'm trying to claim for water ingress due to storm damage earlier this year in Sydney. The water penetrated the sliding door seals of the balcony door and flooded the carpet. The Owners Corporation will not pay for the extraction of water from the carpet. If we had waited for the Building Manager to attend to this the carpet would have rotted. As it was, our tenant advised that the wet carpet had started to smell. I have had previous claims on other properties due to storm water damage paid however on this property they won't. Has the legislation changed? Is there a clause that covers this particular claim and therefore I can request a refund for the expense?


ANSWER: Carpet and other temporary flooring is not required to be covered by strata insurance in accordance with section 161(4) of the Strata Management Act.

Carpet and other temporary flooring is not required to be covered by strata insurance in accordance with section 161(4) of the Strata Management Act. Generally, owners are required to insure carpet under their landlords or owners contents insurance policy. If you have contents insurance you should contact that insurer. The property that you are seeking to make a claim for will need to fit within the definition of insured property under the policy. It should also be noted that the lot owner is responsible for maintenance of the inside of their lot – in this instance the damaged carpet would generally be considered the owners responsibility to maintain and not the building manager.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au


In case of an emergency: How to be ready if Sydney stops

What you can do: get prepared with a simple app

Australian Red Cross says having a social network is essential if there is a disaster.

Use the free Get Prepared smartphone app to make connections and create your personal emergency plan.

The app helps you set up a support network, work out meeting places and emergency service contacts and gives updates on hazard information.

John Richardson is the national resilience adviser at Australian Red Cross. He says get the app, swap phone numbers with neighbours, and agree on a meeting place if you’re separated from family members. Also consider how you can protect sentimental and other items if you need to re-establish your life.


OCN WEBINAR - WEDNESDAY 2 DECEMBER 2020 1PM

GEAR UP FOR ELECTRIC VEHICLES!

There’s a real buzz about the growing uptake of Electric Vehicles (EVs) as part of the transition to a low-carbon Australia. Apartment owners have been asking what this will mean for strata communities in terms of who is responsible for EV Charging facilities and how to get ready for their installation. The bottom line is – it is not a question of IF EV Charging will be necessary, it is a question of WHEN. The Owners Corporation Network (OCN), the independent voice of strata owners, is running an on-line webinar event on December 2 to answer some of the big questions and give an overview of what OCs and strata owners need to know. You will hear from an expert panel discussing the myths and realities of EVs and EV Charging, learn about simple options and a straightforward phased-approach for OCs to consider. You’ll also learn about the different factors that need to be considered to determine what will be right for your building, whether it’s a small building or a strata community with hundreds of residents. The webinar will include case studies, recommended by-laws and a new modular approach to EV Charging. Plus, you will gain some insights from what OCN and others have been doing to simplify the shift.

WHEN: WEDNESDAY, DECEMBER 2 AT 1PM. AEST Registration is essential.

REGISTER HERE


QUESTION: My Community Association recently approved expenditure in excess of $60,000 at a committee meeting with no notice of motion on the agenda. Is this legal or does it breach strata law in NSW? My Community Association recently approved expenditure in excess of $60,000 at a committee meeting. There was no notice of motion on the agenda, no quotes were tabled, and not even the scope of the work to be carried out was tabled. The discussion on the matter lasted less than 3 minutes. The minutes of the meeting include a motion that a contract has been awarded to carry out the works. Is this legal or does it breach strata law in NSW?


ANSWER: The minutes should record decisions made and the notice of the meeting should include all decisions to be considered. The minutes should record decisions made and the notice of the meeting should include all decisions to be considered. In other words, you cannot make decisions which do not appear on the agenda for the meeting. Depending on how much evidence you have and the nature of the expenditure (e.g. it may have been urgent remedial works), you may have grounds to make an application to NCAT to have the resolution to award the contract invalidated (unless works have commenced). The Community Association could though, theoretically, ratify this anomaly at their next meeting.

Leanne Habib | Premium Strata info@premiumstrata.com.au


QUESTION: Who do I ask regarding why my strata levies have increased In reference to Strata Levies increase I have read: "Levies are normally only increased if there is a need to do new works or there are additional expenses. Ask why the increase is being made if you are not sure, ask why they were increased." WHO do I ask? I asked our Strata Manager and pointed out there was nothing in the AGM minutes regarding a reason for the increase in levies but she just replies like a robot and says they have increased. I am on the committee but couldn't attend the AGM due to work commitments. I have sent an email to the other committee members but they are too scared of one of the members (who bullies & calls the shots) to respond to my question. Where do I go from here?

ANSWER: Levies come back to the budget. Levies come back to the budget. The owner needs to review the budget in detail which is how levies are set – the cash position of a scheme as at year end plus the expected expenses over the coming year (which are detailed in the budget), plus the desired cash balance at the end of the year will generally be the way that levies are arrived at. Andrew Terrell | Bright & Duggan Andrew.Terrell@bright-duggan.com.au


QUESTION: On our levy notices, the levy payment periods were not included. Is this ok? On our levy notices, the levy payment periods were not included. Is this ok? After discussion the Strata Management Company agreed to include this on the levy notices, however, they do not seem to be following the usual accounting quarters as per the financial year. Why is this?

ANSWER: Levy notices don’t have to state the period they cover but it’s good practice to include it. Levy notices don’t have to state the period they cover but it’s good practice to include it. There’s no requirement for levy periods to cover the same 12 months as the financial year (and much of the time they won’t – it’s just a matter of collecting the total over 4 quarterly instalments)


WENDY MCLEOD, OPERATIONS MANAGER FOR ARTIBUS INNOVATION

STRATA COMMUNITY MANAGEMENT TRAINING PROJECT Current strata management is a far cry from previous decades, and the responsibilities on managers these days is increasingly heavy. Lifts, basements, air conditioning and heating systems, complex fire safety systems, gyms, pools, saunas and rooftop gardens each come with their own rules, regulations, maintenance schedules and specialised maintenance and repair requirements. Even older or smaller complexes are much more complicated to manage, as new legislation covering accessibility, energy efficiency, insurance, pool and sauna usage and waste management, among others, add to the intricacy of managing a strata scheme. At the same time, strata managers are at the coal face of some of the biggest issues affecting strata residents and owners in Australia. Fire, cyclones, and flooding; insurance issues and building defects; accessibility, energy efficiency and sustainability: it’s a huge swath of issues that strata managers need to be across. One way of addressing this is through improving the Vocational Education and Training (VET) for this sector.


The Project With strong support and collaboration with the Strata Community Association, a proposal was put to The Australian Industry and Skills Committee which subsequently approved a review and update to the current VET qualifications for Strata Communities Management. The project will be run by Artibus Innovation under the direction of the Property Services Industry Reference Committee. The whole process is focused on updating and improving the current training so that strata managers are properly trained and accordingly equipped to deal with the huge range of issues coming under their purview. At the moment, it looks like it will involve the removal from the national training register of the Certificate III and Diploma and an update and expansion of the Certificate IV. At minimum, the updated Certificate IV will deliver training competencies which include licencing, regulation and compliance, insurance, NABERS and similar building rating schemes, Building Information Modelling (BIM) and associated technical needs, and improved stakeholder and media relations. At the same time, we’ll be looking for anything else that needs updating or improvement.

How You Can Get Involved The best way Artibus Innovation can make sure that the Certificate IV is actually fit for purpose is by getting practitioners, experts, and industry leaders to participate in the Strata Communities Management Training Development Project. The first thing we’ll be doing is putting together a working group, which will provide initial advice on mapping out problems and possible solutions. If you’re interested in being involved in the working group, you can find updates and calls for involvement on our project page, through newsletters and via Twitter & LinkedIn. If you’d prefer to contact us directly with suggestions for improvement, or know someone who you’d like to recommend, get in touch with Artibus Innovation at: enquiries@artibus.com.au


QUESTION: What are the regulation surrounding common property use during COVID-19? I'm particularly after information about swimming pools in apartment buildings.

I have read this article on LookUpStrata: NSW: Misinformation About COVID-19 Laws Clarified, however, it is dated 25 April 2020 regarding Covid-19 and Strata Swimming Pools in NSW. The advice was that there was currently no law that required Owners Corporations in NSW to close recreational facilities (inc Swimming Pools) on Common Property. Is this still the case, or have things changed since then?


ANSWER: You are correct that NSW Fair Trading updated their online guidance in the last week of May, and there have not been any further changes this year around laws for pools.

Thank you for your question, and it is definitely one that a lot of people are curious about as the weather is starting to warm up for summer. You are correct that NSW Fair Trading updated their online guidance in the last week of May, and there have not been any further changes this year around laws for pools. As such our understanding is that there is currently no law required to close the swimming pools on common property. However, should an owners corporation wish to leave the common property pool open for everyone’s enjoyment, they are required to ensure that they have carried out a risk assessment around the use of the pool, and demonstrated that the associated common areas are being cleaned and maintained to a high level that will not jeopardise anyone’s health.

It is important to note that the owners corporation are also required to implement adequate monitoring processes, to allow residents to enjoy the pool safely, and these would include: Social distancing Safe hygienic measures such as regular cleaning and sanitising We also strongly recommended that the strata committee formalise the details and processes that they would like implemented around the swimming pool and associated common area, via a proper committee meeting to confirm the following: What measures are being introduced and why What signage is being introduced What communication strategies are to be used with consideration to your scheme’s diversity How suggestions and/or concerns from residents are to be dealt with You will note on Strata Plus’ website that there are two further relevant articles which were written earlier this year and contain useful information that is still current: COVID-19 SWIMMING POOLS, SPAS & SAUNAS COVID-19 COMMON PROPERTY AREAS & SHARED FACILITIES We hope the above has been helpful and please feel free to contact our team of accredited strata managers, at one of our 6 offices throughout NSW, which are located to help service local needs. Please note that the above is general information and if you require legal advice, we suggest that you speak with a specialised strata lawyer. Jane Giacobbe | Strata Plus Jane.Giacobbe@strataplus.com.au


IT’S TIME TO REVIEW YOUR BY-LAWS AGAIN Adrian Mueller | JS Mueller & Co Lawyers adrianmueller@muellers.com.au

Recent Court and NCAT decisions and changes to strata laws have impacted on the validity of many by-laws. This means that it is now essential to again review your strata scheme’s bylaws. In this article we take a look at the types of by-laws that need to be reviewed due to these recent cases and changes to the law.

1. No Pets By-laws On 12 October 2020, the NSW Court of Appeal ruled that a by-law prohibiting the keeping of pets in the Horizon building in Sydney is unenforceable because it is harsh, unconscionable or oppressive: see Cooper v The Owners – Strata Plan No 58068 [2020] NSWCA 250. This means that “no pets” by-laws are unenforceable. There are many strata buildings that have “no pets” by-laws. The Court’s decision effectively means that these buildings do not have a valid by-law covering pets. This means that those buildings will need to change their pets bylaws. Careful consideration will need to be given as to the way in which those pets by-laws will be re-worded. Those buildings will need to decide if they will permit animals subject to conditions or require owners and occupiers to apply for permission to keep animals and, if so, what the criteria for approving pet applications will be.

2. Short Term Letting By-Laws On 10 April 2020, section 137A of the Strata Schemes Management Act 2015 commenced. This section permits a by-law to be made to prohibit a lot being used for the purposes of a short-term rental accommodation arrangement in certain circumstances. However, section 137A also says that a by-law is not enforceable to the extent that it purports to prevent a lot being used for the purposes of a short term rental accommodation arrangement if the lot is the principal place of residence of the person who, pursuant to the arrangement, is giving another person the right to occupy the lot. Prior to the introduction of section 137A, many owners corporations introduced by-laws banning short term accommodation in their buildings. Many of those by-laws will no longer be enforceable or will only have limited enforceability because they will purport to prevent a person whose lot is his or her principal place of residence using the lot, or allowing the lot to be used, for the purposes of a short term rental accommodation arrangement. These types of by-laws will need to be adjusted to ensure they comply with section 137A.


3. Abandoned Goods & Illegally Parked Vehicles By-Laws

On 1 July 2020, the provisions in the Strata Schemes Management Regulation 2016 which allowed an owners corporation to dispose of goods left on common property or to remove an illegally parked vehicle from the common property were repealed. Now, an owners corporation’s rights to dispose of abandoned goods left on common property or to remove illegally parked vehicles from common property are contained in the Uncollected Goods Act 1995. Those rights are different to the rights which owners corporations enjoyed under the strata regulations. Many owners corporations have made bylaws which permit them to dispose of abandoned goods or remove illegally parked vehicles from common property. Those by-laws are likely to be inconsistent with the new rules found in the Uncollected Goods Act 1995 and therefore be unenforceable. For that reason, these by-laws need to be amended to ensure they are consistent with the Uncollected Goods Act 1995 and are able to be enforced otherwise an owners corporation which relies on such a by-law may be liable for disposing of abandoned goods or removing an illegally parked vehicle from the common property.

4. Building Works By-Laws On 30 September 2020, the Appeal Panel of NCAT ruled that neither a developer by-law nor a common property rights by-law could lawfully authorise an owner to carry out alterations and additions to the common property such as major renovations: see The Owners – Strata Plan No 63731 v B & G Trading Pty Ltd [2020] NSWCATAP 202. There are many strata buildings which have developer by-laws or common property rights by-laws (previously known as exclusive use or special privileges by-laws) which purport to authorise owners to carry out building works to the common property. The decision of the Appeal Panel creates real doubt concerning the enforceability of those by-laws. This may have a number of consequences. For example, an owners corporation may still be responsible for the maintenance and repair of common property which has been affected by building works done by an owner under a developer by-law or common property rights by-law even though the by-law includes a condition which imposes that responsibility on the owner. Further, conditions in those types of by-laws which, for instance, make owners responsible for ensuring that their building works are carried out in a proper and workmanlike manner, comply with the Building Code of Australia and have an appearance that is consistent with the appearance of the building may not be enfroceable. These types of by-laws should now be reviewed to gauge whether they are valid and enforceable and in order to determine what steps should be taken if they are not.

5. No Smoking By-Laws – No Hard Floor Coverings By-Laws – Prohibiting Business Activities in Lots The recent Court of Appeal decision in the Cooper case casts doubt over the enforceability of by-laws that impose blanket bans on various activities. This includes by-laws which prohibit smoking. It also includes by-laws which prohibit specific types of building works, for example, by-laws that ban hard floor coverings and even by-laws that prohibit certain types of activities being carried out in lots such as various business activities. These types of by-laws, and any other by-laws that ban activities, should be reviewed to determine whether they are still valid and enforceable and, if not, what steps should be taken to amend them.


QUESTION: The Owners Corporation have recently upgraded the hatch providing access to the roof. Are we legally required to provide a fall barrier for when the ladder is being used? The Owners Corporation have recently upgraded the hatch providing access to the roof. Are we legally required to provide a fall barrier for when the ladder is being used? The hatch is by a stairwell in an old building. Â


ANSWER: The answer will depend on a few things. The answer to the question will depend on a few things: Is the ladder a fixed ladder? If the ladder to the roof is fixed and original and there was no fall prevention guarding, then we would assume that it was passed in accordance with the requirements of the day – which did not specify any guarding. If just the hatch was being upgraded and the ladder was as per Item 2 above, then we are not aware of any retrospective requirement to upgrade the ladder. If the ladder is only to be used by contractors and access to it is limited to authorised persons only, we would recommend that signage be erected to advise that contractors require fall arrest equipment when using the ladder to access the roof via the new hatch – particularly if the rails of the ladder do not extend up past the open hatch. If we were asked to perform a risk assessment we would consider: If the ladder was fixed and original; and The location of the ladder and its proximity to a stairwell void with a fall of over 2m; and Whether the ladder could be accessed by any person with access to the stairwell: and If such a void existed and any person could access the ladder this would substantially impact upon the level of risk the ladder represented. Depending upon the level of risk determined we may view the ladder as a substantial risk and recommend that the ladder be guarded via a lockable cage to ensure access by authorised persons only and to mitigate the risk of a person falling. Given that there are potentially many matters to consider that we are not aware of, particularly with respect to the ladder and the circumstances of its location and height or the configuration of the stairwell, the above should serve to highlight matters that need to be considered and that adhering strictly to the legal requirements may not be in the best interests of the Owners. I trust that the above is of some assistance, however if further information is required please do not hesitate to contact the undersigned.

QIA Group info@qiagroup.com.au



Watch this helpful video



QUESTION: Do subcommittees have the same legal responsibilities as Strata Committees under by-laws and NSW Legislation in terms of issuing agendas and recording (and distributing to lot owners) minutes of meetings? Do sub-committees have the same legal responsibilities as Strata Committees under ByLaws and NSW Legislation in terms of issuing agendas and recording (and distributing to lot owners) minutes of meetings? Lot owners here suspect the committee is avoiding discussions with residents and committing to expenditure by declaring that they are meeting as a "sub-committee".

ANSWER: Strata sub-committees are not specifically recognised under the strata legislation. In short, no. Strata sub-committees are not specifically recognised under the strata legislation but can be of assistance for large or detailed projects. Such sub-committees, however, are answerable to the strata committee and the strata committee should ensure that it does not unlawfully delegate its powers, duties or authorities to a subcommittee. Leanne Habib | Premium Strata info@premiumstrata.com.au


QUESTION: A strata Manager approved tradesmen to build supports for a boundary fence on our land (not the strata common ground) without our permission. A strata Manager approved tradesmen to build supports for a boundary fence on our land (not the strata common ground) without our permission. We have requested they remove their construction as it is rending our land unusable. However, they won't communicate with us. The strata manager we are dealing with is the owner of the strata organisation - so we cannot complain to his manager. Who can we go to?

Pierrette Khoury | Khoury Lawyers pierrette@khourylawyers.com.au

ANSWER: Are you able to raise your concerns with the strata manager to see if an alternate strata manager would be appointed to your strata scheme? This is a difficult predicament to be in. Are you able to raise your concerns with the strata manager to see if an alternate strata manager would be appointed to your strata scheme? If that does not work, you may wish to raise concern with NSW Fair Trading as a first step. I would then call a meeting with the strata committee to consider how to deal with this situation. The next step would be to take it to the Tribunal. If it can be shown that the strata manager is not acting in the interests of the Owners Corporation and has breached their duties a compulsory strata manager may be appointed. This is set out in section 237 of the Strata Schemes Management Act 2015 which provides for orders for the appointment of a strata managing agent:


Orders for appointment of strata managing agent 1. Order appointing or requiring the appointment of strata managing agent to exercise functions of owners corporation The Tribunal may, on its own motion or on application, make an order appointing a person as a strata managing agent or requiring an owners corporation to appoint a person as a strata managing agent-(a) to exercise all the functions of an owners corporation, or (b) to exercise specified functions of an owners corporation, or (c) to exercise all the functions other than specified functions of an owners corporation. 2. Order may confer other functions on strata managing agent The Tribunal may also, when making an order under this section, order that the strata managing agent is to have and may exercise-(a) all the functions of the chairperson, secretary, treasurer or strata committee of the owners corporation, or (b) specified functions of the chairperson, secretary, treasurer or strata committee of the owners corporation, or (c) all the functions of the chairperson, secretary, treasurer or strata committee of the owners corporation other than specified functions. 3. Circumstances in which order may be made The Tribunal may make an order only if satisfied that-(a) the management of a strata scheme the subject of an application for an order under this Act or an appeal to the Tribunal is not functioning or is not functioning satisfactorily, or (b) an owners corporation has failed to comply with a requirement imposed on the owners corporation by an order made under this Act, or (c) an owners corporation has failed to perform one or more of its duties, or (d) an owners corporation owes a judgment debt.

8. Persons who may make an application The following persons may make an application under this section-(a) a person who obtained an order under this Act that imposed a duty on the owners corporation or on the strata committee or an officer of the owners corporation and that has not been complied with, (b) a person having an estate or interest in a lot in the strata scheme concerned or, in the case of a leasehold strata scheme, in a lease of a lot in the scheme, (c) the authority having the benefit of a positive covenant that imposes a duty on the owners corporation, (d) a judgment creditor to whom the owners corporation owes a judgment debt. Subsection 3 highlighted in bold above outlines the circumstances you would need to show for the Tribunal to make an order under section 273 of the Act.


Strata Managers

Legal Services

Premium Strata Diamond-Class strata management agency P: 02 9281 6440 W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au

Kerin Benson Lawyers Pty Ltd Strata, Community Titles & Construction Lawyers P: 02 8706 7060 W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au

Bright & Duggan Strata Professionals P: 02 9902 7100 W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au

Bannermans Lawyers High Quality Specialist Legal Services P: 02 9929 0226 W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au

More Than Strata Managing your scheme like a business P: 1300 044 979 W: https://morethanstrata.com.au/ E: service@morethanstrata.com.au

J S Mueller & Co Lawyers Specialist NSW Strata Lawyers P: 02 9562 1266 W: http://www.muellers.com.au/ E: enquiries@muellers.com.au

The Strata Collective A next generation strata manager. People matter. P: 02 9879 3547 W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

Bugden Allen Lawyers

Vital Strata Strata Made Simple P: 02 9008 1112 W: http://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au

Grace Lawyers Know. Act. Resolve. P: 02 9284 2700 W: https://gracelawyers.com.au/ E: Colin.grace@gracelawyers.com.au

Strata Management Consultants We Help Committees to Change OC Companies P: 1300 917 848 W: http://www.strataconsultants.com.au/ E: office@strataconsultants.com.au

Watson & Watson Lawyers “when experience matters”….. P: 02 9221 6011 W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

Sky Living Strata Providing a superior customer experience P: 02 9299 1100 W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au Network Pacific Strata Management Supporting our strata communities P: 03 9816 4722

Specialising in property development & strata law.

P: 02 9199 1055 W: http://www.bugdenallenlawyers.com.au/ E: info@bugdenallenlawyers.com.au

Speirs Ryan Client focused, boutique property law firm P: 02 9248 3400 W: https://www.speirsryan.com.au/ E: ssaw@speirsryan.com.au

Sustainablity / Energy

W:https://www.networkpacificstratamanagement.com.au/

Energy On Pty Ltd Providing utility network solutions P: 1300 323 263 W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au

Norwest Strata Management Efficient & Effective Strata Management Solutions P: 02 9086 9123 W: https://www.norweststrata.com.au/ E: mail@norweststrata.com.au

The Green Guys Group Australia’s Leading Energy Saving Partner P: 1300 511 875 W: http://greenguys.com.au/ E: sean@greenguys.com.au

E: info@networkpacific.com.au


Fire services / Upgrades

NEW SOUTH WALES

Financial Services

Linkfire Pty Ltd Your Essential Safety Partner P: 1300 669 439 W: http://www.linkfire.com.au/ E: sales@linkfire.com.au

StrataLoans The Experts in Strata Finance P: 13 0078 5045 W: https://www.strata-loans.com/ E: info@strata-loans.com

Fire Safety Constructions Compliant Specialist since 1999 P: 02 9945 3499 W: https://www.firesafetyconstructions.com.au/ E: info@firesafetyconstructions.com.au

Lannock Strata Finance The Leading Strata Finance Specialist P: 1300 851 585 W: https://lannock.com.au/ E: strata@lannock.com.au

2020 Fire Protection Servicing Strata, Commercial & Government Sites P: 1300 340 210 W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

Tinworth & Co Chartered Accountant & Strata Auditors P:0499 025 069 W: http://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com

Insurance Strata Insurance Solutions Quote online, access up to 7 insurers P: 1300 554 165 W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au

NCS Group Chartered Accountants

Specialist Auditor of Owners Corporation Financial Reports

P: 03 9850 8052 W: http://www.ncs-group.com.au/ E: michael@ncs-group.com.au

Software

Whitbread Insurance Brokers Empower Your Vision P: 1300 424 627 W: https://www.whitbread.com.au/ E: info@whitbread.com.au

MYBOS A cloud based building management system P: 1300 912 386 W: http://www.mybos.com.au/ E: sam@mybos.com.au

AIC Insurance Brokers Get the service and protection you deserve. P: 03 9857 6987 W: https://www.auic.com.au/ E: info@auic.com.au

Stratabox Building Confidence P: 1300 651 506 W: https://stratabox.com.au/ E: contact@stratabox.com.au

QUS Pty Ltd – Strata Insurance Insurance distributed via insurance brokers P: 1300 814 011 W: https://www.qus.com.au/ E: qus@qus.com.au

Mimor Connecting People – Creating Communities P: 0414 228 644 W: http://www.mimor.com.au/ E: info@mimor.com.au

CHU Underwriting Agencies Pty Ltd Specialist Strata Insurance Underwriting Agency P: 1800 022 444 W: https://www.chu.com.au/ E: info_nsw@chu.com.au

StrataMax Streamlining strata P: 1800 656368 W: http://www.stratamax.com/ E: info@stratamax.com

Print your PDF directory here!


Painting & Decorating

Lifts / Elevators

Higgins Coatings Pty Ltd Specialist painters in the strata industry P: 1300 HIGGINS W: https://www.higgins.com.au/ E: info@higgins.com.au

Equity Elevator Consultants Saving our clients time and money P: 1300 080 816 W: https://www.liftsconsultant.com/ E: enquiry@equityelevator.com.au

Calibre Coatings Committed to Delivering Excellence in Painting P: 0423 800 153 W: https://www.calibrecoatings.com.au/ E: wa@calibrecoatings.com.au

Innovative Lift Consulting Pty Ltd Trusted Vertical Transportation Consultants P: 0417784245 W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au

Inspections (Building/Pool)/Surveyors

Building Repair / Maintenance

Quality Building Management keeping your buildings legally compliant and safe. P: 13 0088 0466 W: https://www.qbmstrata.com.au/ E: qbm@qbm.com.au

Windowline Pty Ltd

Independent Inspections Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149 W: https://www.iigi.com.au/ E: admin@iigi.com.au

Big Boys Construction Group P/L Strata Builders - Insurance & Remedial P: 0420 774 644 W: http://www.bigboysgroup.com.au/ E: info@bigboysgroup.com.au

QIA Group Fire services, Inspections & Strata Reports P: 1300 309 201 W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au

BLACK WOLF BUILDING GROUP Rise 2 every challenge P: 0416 737 275 E: office@blackwolfbuilding.com.au

Seymour Consultants Body Corporate Report Specialists P: 07 5573 4011 W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au

Glaziers & Window Locks The Window Guy Window Hardware Maintenance P: 1300 663 664 W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

Australia’s strata replacement window & door specialists

P: 02 8304 6400 W: https://windowline.com.au/ E: info@windowline.com.au

Building/Facility Management Forte Asset Services Integrated Facility Maintenance P: 1300 920 752 W: https://www.forteassetservices.com.au/ E: info@forteas.com.au

Strata Reports

LUNA – The Building Management Company Building and Facilities Manager P: 1800 00 LUNA (5862) W: https://www.luna.management/ E: info@luna.management

EYEON Property Inspections Buy and Sell with More Confidence P: 1300 798 274 W: https://www.eyeon.com.au/ E: info@eyeon.com.au

Malyon Facilities Management Pty Ltd Commercial growth & sustainability in facilities P: 0414 786 982 W: http://www.malyon.com.au/ E: rob@malyon.com.au


Telecommunications & Internet LDC Infrastructure

Leading Lease and Rental Rights Acquisition Companies

P: 1300 149 449 W: http://www.ldcinfrastructure.com.au/ E: info@ldcinfrastructure.com.au QUATRIX PTY LTD Intercoms, Access Control, CCTV, Data Installation P: 1300 659 939 W: http://www.quatrixintercoms.com.au/ E: info@quatrix.com.au

Cleaners Curtis Strata Cleaning #1 Strata Cleaners Sydney & Eastern Suburbs P: 0432 498 631 W: https://www.curtiscleaning.com.au/ E: info@curtiscleaning.com.au OZ Bin Cleaning The Bin Cleaning & Hygiene Professionals P: 1300 651 165 W: https://www.ozbincleaning.com.au/ E: penny@ozbincleaning.com.au

Electrical McIntosh Electrical Pty Ltd The Electrical Strata Specialists You Can Rely On P: 1300 627 727 W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au ENM Solutions Providing Solutions for Embedded Networks P: 03 9836 6366 W: http://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au

Franchise Network Pacific Strata Franchise Join our successful team P: 1300 800 123

W: https://www.networkpacificstratafranchise.com.au/ E: networkpacific@franchisedevelopments.com.au

NEW SOUTH WALES

Antenna Installation

Install My Antenna Professional TV Antenna Service For You Today P: 1300 800 123 W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au

Waterproofing Danrae Group Remedial Waterproofing & Building Specialists P: 1800 326 723 W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au Superseal Protective Coatings (SPC) Waterproofing & Epoxy Specialists P: (02) 9774 1004 W: https://www.spcau.com/ E: info@spcau.com

Clotheslines Lifestyle Clotheslines Clothesline and washing line supplier & installer P: 13 0079 8779 W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au

Strata Information & Education LookUpStrata Australia’s Strata Title Information Site. W: http://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au Your Strata Property Strata Property membership P: 02 8262 6100 W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au Strata Community Australia Working Towards a Brighter Future P: 02 9492 8200 W: http://www.stratacommunity.org.au/ E: admin@stratacommunity.org.au

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Building Consultant/ Engineer HFM Asset Management Pty Ltd Building Efficiency P: 1300 021 420 W: https://www.hfmassets.com.au/ E: info@hfmassets.com.au

Silver Wolf Projects Pty Ltd Responsive, Innovative Engineering P: 02 9358 2263 W: https://www.silverwolfprojects.com.au/ E: info@silverwolfprojects.com.au

Savil Group We Fix Broken Buildings P: 0400 567 989 W: https://www.savilgroup.com.au/ E: dimitri@savilgroup.com.au

Sedgwick Building Consultancy Division & Repair Solutions P: 1300 735 720 W: https://www.sedgwick.com/solutions/global/au E: info@au.sedgwick.com

Auric Projects Managing clients’ property projects professionally P: 02 9918 2200 W: https://auricprojects.com.au/ E: info@auricprojects.com.au Roscon Property services & facilities management P: 1800 767 266 W: https://www.roscon.com.au/ E: info@roscon.com

Valuations PP&E Valuations Pty Ltd Experts in Strata Building Insurance Valuations P: 03 9642 4791 W: http://www.ppevaluations.com.au/ E: info@ppevaluations.com.au

RESI-TECH Building Consultants

Specialising in providing technical advice & solutions

P: 02 9743 6160 W: http://www.resi-tech.com.au/ E: reception@resi-tech.com.au

Landlay Consulting Group A Strata Remedial Consultancy P: 02 8095 8556 W: https://www.landlay.com.au/ E: admin@landlay.com.au Leary & Partners Australia wide quantity surveying services P: 1800 808 991 W: https://www.leary.com.au/ E: enquiries@leary.com.au Mabi Services Valuations, Maintenance Plans, Asbestos P: 1300 762 295 W: https://www.mabi.com.au/ E: info@mabi.com.au Core Project Consulting Independent Expertise. We’ve got you covered! P: 02 8961 3250 W: https://core.engineering/ E: admin@core.engineering

Attention NSW Strata Service Professionals

Join our printable Strata Services Directory today

Contact lizaj@LookUpStrata.com.au to find out more today!