The NSW Strata Magazine | April 2021

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THE NSW STRATA MAGAZINE APRIL 2021 • ISSUE 9

INSURANCE OFFER INSIDE SAVE UP TO $500 PG 19 | STRATA INSURANCE SOLUTIONS

CAN THE COMMITTEE SUBMIT A MOTION? PG 4-5 | LEWIS & CHARLES LAWYERS




CAN THE COMMITTEE SUBMIT A MOTION? QUESTION: Can the committee “put” or “move” a Motion at a general meeting? Can the committee submit a Motion for a general meeting? Can the committee “put” or “move” a Motion at a general meeting? Or using other words, can the committee submit a Motion for a general meeting? I don’t believe it can. As far as I can determine, apart from the required statutory motions on an agenda for general meetings presumably inserted by the secretary, Schedule 1 of the Act, Part 2, 4 (1) states that “Any owner, or any person entitled to vote at a general meeting of an owners corporation, may require a motion to be included in the agenda of the next general meeting of the owners corporation.” That is, only an owner (or the secretary inserting statutory motions) can submit, put or move motions to general meetings by placing them on the Agenda.

Carlo Fini | Lewis & Charles Lawyers carlofini@lewischarles.com.au

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ANSWER: The strata committee can place motions on the agenda of an annual general meeting and any other general meeting.

The statutory motions set out in clauses 6 and 8(1) of Schedule 1 of the SSMA must be included in the agenda of an annual general meeting; the secretary and the strata committee cannot omit them. However, there is nothing in the SSMA that says these are the only motions that can be included in the agenda.

The strata committee can place motions on the agenda of an annual general meeting and any other general meeting. This is not spelt out in the Strata Schemes Management Act 2015 (SSMA) in express terms but on the other hand there is nothing in the SSMA that prohibits it. The SSMA in practice permits it. Section 19(1) of the SSMA authorises the strata committee to call a general meeting other than an annual general meeting. That means in practice the committee gets to decide the reasons for calling the meeting and what motions will appear on the agenda for it. Sections 19(1) and section 43(f) of the SSMA authorise the secretary to call both annual general meetings and other general meetings. That means the secretary decides the motions that go on the agenda. The secretary is appointed by and can be removed by the strata committee sections 41(1) and 45(1)(c) of the SSMA, and also section 47(1)(b)(i) of the Interpretation Act 1987. So in practice, the secretary will place on the agenda motions that the strata committee decides should be on the agenda and if the secretary does not, the strata committee can replace the secretary with a person who will.

In addition, a motion submitted by an owner in accordance with clause 4(1) of Schedule 1 of the SSMA must be included on the agenda of the general meeting next after it is made. During the course of a general meeting, procedural motions can be moved by a person at the meeting, and amendments to motions on the agenda can be moved by a person at the meeting. There is no need for the strata committee to move those motions. If owners are not happy with motions proposed by their strata committee, then they can vote against them at a general meeting and exercise the ultimate weapons of removing strata committee members or electing a new strata committee at the next annual general meeting.


WATER DAMAGE FROM LOT OWNERS NEGLIGENCE QUESTION: An owner left a hose connected to a balcony tap, with the tap turned on. The hose came off the tap and flooded the owner’s and two other apartments. Would this be a claim on insurance through the Strata or does the owner have to claim on their contents insurance? ANSWER: As the strata insurance policy is the only policy that the building can be covered, it is therefore appropriate that a claim is made under the strata policy. The Strata Management Act requires the owners corporation to insure “building” for total rebuild value. Owners are unable to insure their building as separate policies and this is due to the basic principle that you can not insure part of a building. A strata policy covers

Tyrone Shandiman Strata Insurance Solutions tshandiman@iaa.net.au

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“sudden & accidental” damage and there are no specific exclusions in strata policies referring to negligence by a lot owner (although some policies may have conditions related to intentional & deliberate damage damage). As the strata insurance policy is the only policy that the building can be covered, it is therefore appropriate that a claim is made under the strata policy. Damage to contents items such as carpet, furniture etc would need to be claimed on each lot owners contents or landlords insurance policy.


NAT WEBINAR: STRATA INSURANCE Q&A While strata insurance should be easy to arrange and facilitate, complex questions can arise. Tyrone Shandiman from Strata Insurance Solutions joins Nikki Jovicic from LookUpStrata to answer hot topics and questions related to strata insurance. WEBINAR: 10 AM AEST 29 April

CLICK HERE TO REGISTER


AN EASY SOLUTION TO SOUNDPROOFING WINDOWS QUESTION: Will replacing my current window with a soundproof window change the appearance of the lot? Will I need approval for this improvement? My owners corporation has said I may install soundproofing to my 3 windows due to dog nuisance coming from various backyards in streets in vicinity. However, they say I am unable to proceed if the change affects the appearance of the building. I would be getting an extra pane of glass 100ml thick. Would this affect appearance?

ANSWER: There are solutions to your problem that would not require the removal of your existing windows or even the replacement of the current glazing. READ MORE ON THIS TOPIC HERE

Gary Stevenson | Windowline info@windowline.com.au

It’s understandable that the Owners Corporation would be concerned with improvements that may negatively impact the appearance of the building. That said there are solutions to your problem that would not require the removal of your existing windows or even the replacement of the current glazing. The best results in reducing noise are to be achieved by the installation of a secondary window system, that would be installed on the inside of your existing windows and not require any alteration to the exterior of the existing frames. For the best results a secondary window system should be installed leaving a 100mm space between the external and internal glazing. Thick glass is not essential to achieve a good result, as it is the distance between the glass panels that is the main contributor to the reduction of noise, however it is important that both windows do not have glass of the same thickness. For ease of cleaning the secondary window should be sliding with all sliding panels removable from the inside.



UPDATED NSW ANNUAL FIRE SAFETY STATEMENT TEMPLATE AND EXTENSION OF TIME REQUESTS An important update regarding the Updated NSW Annual Fire Safety Statement Template and Extension of Time Requests, 2021. From 1st March 2021, an updated AFSS document – version 3.1 must be used. It can be found at: NSW Government - Fire Safety Certification

Providing Annual Fire Safety Statements have been being assessed in accordance with FPA Australia & SCA (NSW) guidance published in early 2020; changes to strata operations are likely limited to document version and terminology. If your fire practitioner continued to sign as the agent or owner, some operational adjustment may be required. Key changes: NSW Government made a last-minute alteration to the naming of the fire safety practitioner’s. The names are, for all intents and purposes, interchangeable; however, only one is now to be used: Version 3.0 required a Competent Fire Safety Practitioner or “CFSP”. Version 3.1 requires an Accredited Practitioner (Fire Safety) or “APFS”. Version 3.1 outlines in the notes who may (or may not) sign each section (summarised): Section 7 – Person Issuing this Statement: “The person issuing this statement must not be an APFS who is listed in section 6 or their employer/ employee or direct associate.” Section 8 – Annual Fire Safety Statement Declaration: “The person who issues the statement by completing section 8 or 9 must not be an APFS who was involved in assessment of the building for the purposes of this statement or their employer/employee or direct associate.”

Further info: In earlier SCA (NSW) presentations, some resistance to signing ‘owner’ or ‘agent’ sections was raised due to professional indemnity risk. While individual, professional advice must be obtained; strata managers & their advisors should note that both version 3.0 & 3.1 of the AFSS require you state that “the essential fire safety measure…… has been assessed by an accredited practitioner”. This is distinctly different from earlier versions requiring you to state it was assessed by a “competent person” – for which there was no legal definition. There is now a definition for an Accredited Practitioner (Fire Safety) and it is legislated by NSW Govt. with the list published here: Connect Fire Protection Association Australia Each APFS must hold Professional Indemnity Insurance, sign a Code of Practice, and be on a pathway to qualified status. The risk to strata managers in signing they engaged an APFS should largely be limited to checking that individual is accredited for each category on the list.

2020 Fire Protection | service@2020fire.com.au



SELF MANAGING YOUR STRATA SCHEME


QUESTION: We would like to self manage our strata building rather than engage a strata manager. Is this possible? And if so, how do we go about this? ANSWER: The owners are ultimately responsible for ensuring the strata scheme meets its obligations but strata managers often provide very important support. It is possible for buildings to become selfmanaged. In reality, strata managers provide administrative and compliance support to an owners corporation. The owners are ultimately responsible for ensuring the strata scheme meets its obligations but strata managers often provide very important support. Often buildings become self-managed to avoid the cost of strata management and it can work well. However there are a few things to consider before you take this step. The owners need to understand their legal and administrative obligations. These include, but aren’t limited to, holding and running meetings, keeping minutes of meetings and implementing decisions by owners, keeping financial accounts, levying owners and chasing payments, managing insurances, co-ordinating works at the property and managing disputes. Usually, one owner takes on the bulk of this

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Michael Ferrier Eyeon Property Inspections michael.ferrier@eyeon.com.au

responsibility and it can be time consuming, depending on the size of the building and ongoing issues in the building. If that owner decides to sell or no longer wishes to have this responsibility it can cause issues. In our experience, self-managed buildings generally do not keep records nearly as well as strata managers. This is not a surprise as strata managers specialise n this area. Poor records can cause issues on the sale of a unit because buyers might view a building as a higher risk if it is unclear from the records what has been happening in the building. If you are just looking to save some money then think carefully before making this decision. If there are other reasons, like a very small scheme with few owners who all get on well, then it might be a sensible and straightforward decision. I hope that helps.


TOUGHER PENALTIES FOR OWNERS WHO DON'T COMPLY WITH PET BYLAWS? QUESTION: Should there be a provision for tougher penalties for residents who do not comply with bylaws for responsible animal ownership? ANSWER: Yes, there should be tougher penalties imposed on people who breach the bylaws dealing with keeping of pets

What the new laws the New South Wales Government has just passed will say when they become law later this year, is that NCAT will have power to impose a $5500 penalty on any person who breaches an NCAT order. That means that if an Owners Corporation takes a dog owner to NCAT and gets an order for the dog to be removed from the building because the dog is causing a nuisance and the owner doesn’t comply with that order, the owners corporation can go back to NCAT and have that dog owner penalised up to $5500. I think we all have to ask ourselves the question: what price are some people prepared to pay to keep their beloved dog or cat in their apartment with them? I dare say that there are lots of people that will be prepared to pay a penalty of that magnitude. I suspect the answer to the question is yes, there should be tougher penalties imposed on people who breach the bylaws dealing with keeping of pets to provide them with a sufficient incentive to comply with those bylaws and orders that are made by NCAT.

I think there should. That’s a very topical question because at the moment NCAT only has the power to impose a $1,100 penalty on a pet owner who contravenes a notice to comply with the bylaw. There are many pet owners that would be prepared to pay that price to Adrian Mueller | JS Mueller & Co Lawyers keep their beloved dog or cat in their adrianmueller@muellers.com.au apartment with them.

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UNSATISFACTORY FINAL INSPECTION NOTICE What implications does the outstanding notice have on a lot owner’s intention to sell?

ANSWER: Buyers will be nervous about buying into a building with unresolved issues. It’s a bit difficult to provide specific feedback without knowing more about the unresolved issue but I can make a few general comments.

QUESTION: The local council issued an unsatisfactory notice to the strata management on our building in 2017. What implications does the outstanding notice have on a lot owner’s intention to sell? The local council issued an unsatisfactory notice in September 2017 to the strata management. There were two matters that needed their urgent attention. One matter has been addressed the other not which would mean the unsatisfactory notice has not been resolved.

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Buyers will be nervous about buying into a building with unresolved issues. If there are explainable reasons for the delays in getting the issue resolved then a buyer might accept the risk. However, if the issue has remained unresolved because of inaction by the strata manager or the owners, or because the issue is complex and there are unresolved defects at the property, then buyers might not be prepared to buy the property, or might seek a reduced price to offset the risk. As these matters have been outstanding since 2017, it seems far too long if the issues are straightforward and most buyers would be nervous about this situation. Ultimately any buyer has to accept the risk associated with the unresolved issue and realise that they may have to pay their share of costs to resolve it, assuming that insurances or the original builder/developer do not cover these costs.

Michael Ferrier | Eyeon Property Inspections michael.ferrier@eyeon.com.au



WHOSE INSURANCE COVERS DAMAGE FROM A LEAK? QUESTION: An outside blockage flooded my laundry. Strata has suggested I claim small items from my own contents insurance. Is this correct? My laundry flooded because of an outside blockage. Strata initially told me to list all the items damaged in order to get reimbursed. Besides the floor, cabinets and cupboard damages, I’m also asking for smaller items such as bed sheets, clothes, cleaning products, etc to be replaced. They have replied that the smaller items are not covered under the strata’s insurance and I will need to lodge a claim under my own contents insurance for these items. If it’s their fault, why should I use my own insurance? What if I’m not insured? They caused the problem due to lack of maintenance, so shouldn’t they cover all the damages?

ANSWER: If the owner believes the owners corporation are at fault for the damage to their property, the recommended course of action for the owner is firstly to contact their contents insurer to lodge a claim. The Strata Management Act requires the Owners corporation to insure “building” specified under the act. Lot owners contents items such as bed sheets, clothes, cleaning

products are not covered by the property damage section – it is therefore recommended contents insurance is taken out to cover these items. The only way a claim for damage to property not covered as “building” can be considered under strata insurance is a public liability claim made against the owners corporation. For a claim to be successful would need to demonstrate that the owners corporation were legally liable for the loss sustained. A common claim is under a public liability policy is negligence, being that the owners corporation had a duty of care and they breached that duty of care. If the owner believes the owners corporation are at fault for the damage to their property, the recommended course of action for the owner is firstly to contact their contents insurer to lodge a claim. When lodging the claim, the owner should explain to their contents insurer why they believe the owners corporation are at fault. The contents insurer should then lodge a claim and conduct the repairs on behalf of the owner and charge the owner an excess prior to repairs starting. At the end of the claim the contents insurer will determine if the owners corporation are liable. If they believe there are grounds to suggest the owners corporation are liable, the contents insurer may then pursue recovery against the owners corporation who can refer the claim to the strata insurer under the liability section of the policy. If the contents insurer is successful in recovering costs in the


absolute majority of cases contents insurers will refund the excess (the owner should check with their insurer that they will refund the excess upon recovery of the claims costs). If the contents insurer does not believe the owners corporation is liable or they are not successful in recovery against the owners corporation the excess will not be refunded. Alternatively the owner can pursue a recovery against the owners corporation. To do so the owners will need to submit a letter of demand to the owners corporation. A letter of demand should contain: A description of incident and date; Why you believe the owners corporation are liable; A summary of your costs (such as quotes or invoices for repair); Bank Details of where a settlement can be made. While the standard of care imposed on an owners corporation is high, it is not unlimited. With regard to the question of who is liable

for the damage this is a legal question that is specific to the circumstances of the claim and best answered by legal professionals. It should be noted that a leak from a pipe on owners corporation property does not necessarily mean they are automatically liable. Common defences strata insurers (on behalf of the owners corporation) have is in relation to the question of “negligence” can include “the owners corporation had no prior knowledge of the leaks identified prior to being notified by the lot owner and any leak would be from an unforeseen cause with no contribution from the owners corporation. There is no indication the owners corporation could have done anything differently in order to have better mitigated loss of the lot owner, therefore they were not negligent in their actions and therefore would not be found negligent under common law”.

Tyrone Shandiman Strata Insurance Solutions tshandiman@iaa.net.au

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Can an interim occupation certificate be used for the purpose of determining the completion date of building works?

This was one of the issues before the Court in the recent case of Dyldam Developments Pty Ltd v The Owners – Strata Plan 85305 [2020] NSWCA 327. Completion of building work occurs on the date of issue of an occupation certificate that authorises the occupation and use of the whole of the building. Section 109H(1) Environmental Planning and Assessment Act 1979 (NSW) (EPA), sets out the definitions of a final and interim occupation certificate. The significance of the

completion date is that the limitation period for statutory warranties starts to run from this date. In this case, development consent was granted to Dyldam in respect of the building which stated that certain conditions were to be complied with “prior to the issue of an interim/final occupation certificate”. Dyldam carried out building works for the three-storey residential building between 2010 to 2011. Three occupation certificates were issued for this building:


Proceedings were commenced on 4 October 2018 which was within seven years of the issue of the final occupation certificate (which was the applicable limitation period for statutory warranties in this case), but more than seven years after the issue of the interim occupation certificates. Dyldam wanted to rely on the interim occupation certificates and alleged that the proceedings were commenced out of time. The issue before the Court was whether either of the interim occupation certificates, which were issued in contravention of the EPA, authorised the occupation and use of the whole of the building for the purpose of determining when the statutory warranties limitation period started to run. The Court held that that interim occupation certificates could not be relied on for the following reasons: 1. section 109H(1)(a) of the EPA provided that an interim occupation certificate authorised the use of a “partially completed new building” or the new use of a part of a building resulting from a change of building use; 2. the building in question was neither a partially completed building nor undergoing a change of building use at the time the interim occupation certificates were issued. The interim occupation certificates did not satisfy the definition in section 109H(1)(a) of the EPA and therefore did not authorise the use and occupation of the whole of the building for the purpose of the running of the statutory warranty limitation period; 3. the interim occupation certificates were also issued in contravention of section 109H(2) of the EPA which provides, among others, that an occupation certificate must not be issued unless any preconditions to the issue of the certificate that are specified in a development consent, have been met. The conditions referred to in the interim occupation certificates which were excluded were preconditions to the issue of any interim or final occupation certificate. However since the certificates did not meet the definition of an interim occupation certificate under section 109H(1)(a) of the EPA, the Court did not need to resolve the question of whether the issuing of an occupation certificate in breach of s 109H(2) resulted in the invalidity of the certificate. In this case, the interim occupation certificates could not be relied on because it did not satisfy the definition in section 109H(1)(a) of the EPA and arguably because it was also in contravention of section 109H(2) the EPA. This goes to show that an interim occupation certificate could be relied upon for the purpose of determining when the statutory warranties limitation period started to run if it complies with the provisions of the EPA. As such, it would be prudent for Owners Corporation to commence proceedings having regard to the dates of both the interim and final occupation certificates.

JASMIN H. SINGH ALLISON BENSON KERIN BENSON LAWYERS ALLISON@KERINBENSONLAWYERS.COM.AU



NO WASHING ON THE BALCONY QUESTION: Is there City of Sydney or NSW legislation that specifies that washing on balconies must not be higher than the height of the balcony railings? Or is it just a by-law that individual Strata may impose? ANSWER: An owner or occupier of a lot must not, except with the consent in writing of the owners corporation, hang any washing, towel, bedding, clothing or other article on any part of the parcel in such a way as to be visible from outside the building other than on any lines provided by the owners corporation. The standard Schedule 2 by-laws of the Strata Scheme Management Regulation (NSW) 2016 state (and most schemes have similarly worded by-laws): 10 DRYING OF LAUNDRY ITEMS An owner or occupier of a lot must not, except with the consent in writing of the owners corporation, hang any washing, towel, bedding, clothing or other article on any part of the parcel in such a way as to be visible from outside the building other than on any lines provided by the owners corporation for the purpose and there only for a reasonable period.

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Leanne Habib | Premium Strata info@premiumstrata.com.au


Strata Managers Premium Strata Diamond-Class strata management agency P: 02 9281 6440 W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au More Than Strata Managing your scheme like a business P: 1300 044 979 W: https://morethanstrata.com.au/ E: service@morethanstrata.com.au Vital Strata Strata Made Simple P: 02 9008 1112 W: http://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au Bright & Duggan Strata Professionals P: 02 9902 7100 W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au Sky Living Strata Providing a superior customer experience P: 02 9299 1100 W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au Stone Real Estate we provide a unique level of service P: 02 4345 0490 W: https://helenhughesproperty.com.au/ E: helen@helenhughesproperty.com.au Strata Management Consultants We Help Committees to Change OC Companies P: 1300 917 848 W: http://www.strataconsultants.com.au/ E: office@strataconsultants.com.au Civium Communities When you build trust, you build a community P: 1300 724 256 W: https://civium.com.au/ E: clientservices@civium.com.au Norwest Strata Management Efficient & Effective Strata Management Solutions P: 02 9086 9123 W: https://www.norweststrata.com.au/ E: mail@norweststrata.com.au

Network Pacific Strata Management Supporting our strata communities P: 03 9816 4722 W:https://www.networkpacificstratamanagement.com.au/

E: info@networkpacific.com.au The Strata Collective A next generation strata manager. People matter. P: 02 9879 3547 W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

Safety & Security QUATRIX PTY LTD Intercoms, Access Control, CCTV, Data Installation P: 1300 659 939 W: https://www.quatrix.com.au/ E: info@quatrix.com.au Lock, Stock & Barrel Locksmiths Pty Ltd No matter what time of the day, we’re here to take your call.

P: 0411 700 072 W: http://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au

Sustainablity / Energy Energy On Pty Ltd Providing utility network solutions P: 1300 323 263 W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au Humenergy Putting people, innovation and value sharing at our core

P: 1300 322 622 W: http://www.humenergy.com.au/ E: Info@humenergy.com.au The Green Guys Group Australia’s Leading Energy Saving Partner P: 1300 511 875 W: http://greenguys.com.au/ E: sean@greenguys.com.au

Strata Reports EYEON Property Inspections Buy and Sell with More Confidence P: 1300 798 274 W: https://www.eyeon.com.au/ E: info@eyeon.com.au

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Legal Services Kerin Benson Lawyers Pty Ltd Strata, Community Titles & Construction Lawyers P: 02 8706 7060 W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au Bannermans Lawyers High Quality Specialist Legal Services P: 02 9929 0226 W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au JS Mueller & Co Lawyers Specialist NSW Strata Lawyers P: 02 9562 1266 W: http://www.muellers.com.au/ E: enquiries@muellers.com.au Lewis & Charles Lawyers Law shouldn’t be hard, so we’ve made law easy P: 02 8095 6263 W: http://www.lewischarles.com.au/ E: carlofini@lewischarles.com.au Grace Lawyers Know. Act. Resolve. P: 02 9284 2700 W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au Bugden Allen Lawyers Specialising in property development & strata law. P: 02 9199 1055 W: http://www.bugdenallenlawyers.com.au/ E: info@bugdenallenlawyers.com.au Speirs Ryan Client focused, boutique property law firm P: 02 9248 3400 W: https://www.speirsryan.com.au/ E: ssaw@speirsryan.com.au Watson & Watson Lawyers “when experience matters”….. P: 02 9221 6011 W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

Telecommunications & Internet LDC Infrastructure Leading Lease and Rental Rights Acquisition Companies

P: 1300 149 449 W: http://www.ldcinfrastructure.com.au/ E: info@ldcinfrastructure.com.au

NEW SOUTH WALES

Antenna Installation

Install My Antenna Professional TV Antenna Service For You Today P: 1300 800 123 W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au

Waterproofing Danrae Group Remedial Waterproofing & Building Specialists P: 1800 326 723 W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au Superseal Protective Coatings (SPC) Waterproofing & Epoxy Specialists P: (02) 9774 1004 W: https://www.spcau.com/ E: info@spcau.com The Superseal Group Trusted Experts in all aspects of Waterproofing P: +61755194916 W: http://supersealgroup.com/ E: admin@supersealgroup.com

Financial Services StrataLoans The Experts in Strata Finance P: 13 0078 5045 W: https://www.strata-loans.com/ E: info@strata-loans.com Lannock Strata Finance The Leading Strata Finance Specialist P: 1300 851 585 W: https://lannock.com.au/ E: strata@lannock.com.au Tinworth & Co Chartered Accountant & Strata Auditors P:0499 025 069 W: http://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com NCS Group Chartered Accountants Specialist Auditor of Owners Corporation Financial Reports P: 03 9850 8052 W: http://www.ncs-group.com.au/ E: michael@ncs-group.com.au


Strata Information & Education Building/Facility Management LookUpStrata Australia’s Strata Title Information Site. W: http://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au Strata Community Association Working Towards a Brighter Future P: (02) 9492 8200 W: https://nsw.strata.community/ E: enquiries.nsw@strata.community Your Strata Property Demystifying the legal complexities of apartment living

P: 02 8262 6100 W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au

Insurance Strata Insurance Solutions Quote online, access up to 7 insurers P: 1300 554 165 W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au Whitbread Insurance Brokers Empower Your Vision P: 1300 424 627 W: https://www.whitbread.com.au/ E: info@whitbread.com.au AIC Insurance Brokers Get the service and protection you deserve. P: 03 9857 6987 W: https://www.auic.com.au/ E: info@auic.com.au QUS Pty Ltd Strata Insurance Underwriting Agency P: 1300 814 011 W: https://www.qus.com.au/ E: qus@qus.com.au CHU Underwriting Agencies Pty Ltd Specialist Strata Insurance Underwriting Agency P: 1800 022 444 W: https://www.chu.com.au/ E: info_nsw@chu.com.au

Forte Asset Services Integrated Facility Maintenance P: 1300 920 752 W: https://www.forteassetservices.com.au/ E: info@forteas.com.au

LUNA – The Building Management Company Building and Facilities Manager P: 1800 00 LUNA (5862) W: https://www.luna.management/ E: info@luna.management Malyon Facilities Management Pty Ltd Commercial growth & sustainability in facilities P: 0414 786 982 W: http://www.malyon.com.au/ E: rob@malyon.com.au

Cleaning OZ Bin Cleaning The Bin Cleaning & Hygiene Professionals P: 1300 651 165 W: https://www.ozbincleaning.com.au/ E: penny@ozbincleaning.com.au Strata Shop Online Cleaning supplies, software and signs P: 0468 455 390 W: https://www.stratashoponline.com.au/ E: tony.s@acebodycorp.com.au

Glaziers/Window Repair & Maintenance Windowline Pty Ltd Australia’s strata replacement window & door specialists

P: 02 8304 6400 W: https://windowline.com.au/ E: info@windowline.com.au The Window Guy Window Hardware Maintenance P: 1300 663 664 W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

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Painting & Decorating

NEW SOUTH WALES

Lifts/Elevators

Higgins Coatings Pty Ltd Specialist painters in the strata industry P: 1300 HIGGINS W: https://www.higgins.com.au/ E: info@higgins.com.au

Equity Elevator Consultants Saving our clients time and money P: 1300 080 816 W: https://www.liftsconsultant.com/ E: enquiry@equityelevator.com.au

Calibre Coatings Committed to Delivering Excellence in Painting P: 0423 800 153 W: https://www.calibrecoatings.com.au/ E: wa@calibrecoatings.com.au

Innovative Lift Consulting Pty Ltd Trusted Vertical Transportation Consultants P: 0417784245 W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au

Inspections (Building/Pool)/Surveyors

Building Repair/Maintenance

Budget Vals Built For Strata P: 1300 148 150 W: http://www.budgetvals.com.au/ E: reports@budgetvals.com.au

Johns Lyng Group 24/7 Response P: 1300 736 000 W: https://www.johnslyng.com.au/ E: strata@johnslyng.com.au

Quality Building Management keeping your buildings legally compliant and safe. P: 13 0088 0466 W: https://qbm.com.au/ E: qbm@qbm.com.au

Big Boys Construction Group P/L Strata Builders - Insurance & Remedial P: 0420 774 644 W: http://www.bigboysgroup.com.au/ E: info@bigboysgroup.com.au

Independent Inspections Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149 W: https://www.iigi.com.au/ E: admin@iigi.com.au

TD Equipment and Trade Hire Maintenance Roofing and Cleaning Services P: 0403 032 229 E: tamika@tdequipmenthire.com

QIA Group Fire services, Inspections & Strata Reports P: 1300 309 201 W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au Seymour Consultants Body Corporate Report Specialists P: 07 5573 4011 W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au

Clotheslines Lifestyle Clotheslines Clothesline and washing line supplier & installer P: 13 0079 8779 W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au

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Electrical McIntosh Electrical Pty Ltd The Electrical Strata Specialists You Can Rely On P: 1300 627 727 W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au ENM Solutions Providing Solutions for Embedded Networks P: 03 9836 6366 W: http://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au

Franchise Network Pacific Strata Franchise Join our successful team P: 1300 800 123 W: https://www.networkpacificstratafranchise.com.au/

E: networkpacific@franchisedevelopments.com.au


Building Consultant/Engineer Savil Group We Fix Broken Buildings P: 0400 567 989 W: https://www.savilgroup.com.au/ E: dimitri@savilgroup.com.au

Gallagher Jeffs Move Forward with Confidence P: 03 8610 3888 W: https://www.gallagherjeffs.com.au/ E: communication@gj.com.au

Roscon Property services & facilities management P: 1800 767 266 W: https://www.roscon.com.au/ E: info@roscon.com

Core Project Consulting Independent Expertise. We’ve got you covered! P: 02 8961 3250 W: https://core.engineering/ E: admin@core.engineering

Auric Projects Managing clients’ property projects professionally P: 02 9918 2200 W: https://auricprojects.com.au/ E: info@auricprojects.com.au HFM Asset Management Pty Ltd Building Efficiency P: 1300 021 420 W: https://www.hfmassets.com.au/ E: info@hfmassets.com.au RESI-TECH Building Consultants Specialising in providing technical advice & solutions P: 02 9743 6160 W: http://www.resi-tech.com.au/ E: reception@resi-tech.com.au Landlay Consulting Group A Strata Remedial Consultancy P: 02 8095 8556 W: https://www.landlay.com.au/ E: admin@landlay.com.au Leary & Partners Australia wide quantity surveying services P: 1800 808 991 W: https://www.leary.com.au/ E: enquiries@leary.com.au Mabi Services Valuations, Maintenance Plans, Asbestos P: 1300 762 295 W: https://www.mabi.com.au/ E: info@mabi.com.au Sedgwick Building Consultancy Division & Repair Solutions P: 1300 735 720 W: https://www.sedgwick.com/solutions/global/au E: info@au.sedgwick.com

Software Taskflo Workflow and Compliance Management Software for Everyone™

P: 1300 850 837 W: https://www.taskflo.com.au/ E: Info@taskflo.com.au Stratabox Building Confidence P: 1300 651 506 W: https://stratabox.com.au/ E: contact@stratabox.com.au Mimor Connecting People – Creating Communities P: 0414 228 644 W: http://www.mimor.com.au/ E: info@mimor.com.au MYBOS A cloud based building management system P: 1300 912 386 W: http://www.mybos.com.au/ E: sam@mybos.com.au StrataMax Streamlining strata P: 1800 656368 W: http://www.stratamax.com/ E: info@stratamax.com Strata Vault Securely share documents with third parties P: 1300 0 VAULT (82858) W: http://www.stratavaults.com/ E: julie@thestratavault.com

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Fire services / Upgrades

NEW SOUTH WALES

Linkfire Pty Ltd Your Essential Safety Partner P: 1300 669 439 W: http://www.linkfire.com.au/ E: sales@linkfire.com.au

2020 Fire Protection Servicing Strata, Commercial & Government Sites P: 1300 340 210 W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

Fire Safety Constructions Compliant Specialist since 1999 P: 02 9945 3499 W: https://www.firesafetyconstructions.com.au/ E: info@firesafetyconstructions.com.au

Betta Fire Protection Compliance you can trust P: 02 8669 9108 W: http://bettafireprotection.com.au/ E: info@bettafireprotection.com.au


Attention NSW Strata Service Professionals

Join our printable Strata Services Directory today

Contact lizaj@LookUpStrata.com.au to find out more today!