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Annual

Report 09

El Paso International Airport


Table of Contents Executive Message

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About the Airport

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Mission & Vision

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Passenger Services

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Air Cargo

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General Aviation

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Art in the Terminal

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Customer Service

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2009 Highlights

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Building for the Future

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John F. Cook Mayor

Joyce Wilson City Manager

Jane Shang Deputy City Manager Mobility Services City Council Ann Morgan Lilly District 1 Susie Byrd District 2

Airport Advisory Board David Wysong Doug Hamilton

Emma Acosta District 3

Laura Kurtin Alpern

Melina Castro District 4

Belinda Luna

Michael Gibson Ralph Adame

Rachel Quintana DIstrict 5

Roman Bustillos

Eddie Holguin Jr. District 6

David C. Fuller

Steve Ortega District 7 Beto O’Rourke District 8

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Jesus Olivas


Executive Message El Paso International Airport (EPIA) plays a vital role in the regional transportation system, not only for aviation and airline passenger travel, but also for industrial, commercial, and air cargo activity. Located in central El Paso, the Airport is committed to capitalizing on the geographical area and demographic advantages to provide the best possible air transportation facilities. Over 3 million passengers traveled through EPIA’s terminal in 2009.

2009 was an introspective year - staff met to evaluate the Airport’s strengths and weaknesses, identify opportunities for improvement, and establish the Airport’s long-term goals. Challenged by the US economic downturn and aviation industry condition , EPIA defined its new mission and vision statements that will guide the Airport through the future.

2009 was another year of renovation and development for our Airport. Commencing in 2007, the ongoing 20,000 sq ft expansion of the terminal is comprised of the renovation and expansion of public areas in Concourse A and Concourse B. These improvements support EPIA’s goal of continuously providing a higher level of customer satisfaction.

Looking to another year, upcoming projects include the completion of the Terminal Expan-

Airport Executive Staff from left Monica Lombraña, A.A.E. Director of Aviation Terry Sharpe Airport Operations Manager Jerry Bettendorf Assistant Director of Aviation - Operations & Maintenance Antonio Marmolejo, C.M. Assistant Director of Aviation - Development Ceci Bertolli Administrative Services Manager

sion, the reconstruction of Taxiway “L”, the extension of Runway 8R-26L, and the landscaping of Global Reach Drive and Cottonwoods Drive.

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About the Airport El Paso International Airport is located 6 miles east of downtown El Paso and just south of Ft. Bliss, one of the fastest-growing Army installations in the United States. EPIA provides passenger and air cargo service to a two-state, two-nation region, which includes West Texas, Southern New Mexico, and northern Mexico.

The Airport sits on nearly 7,000 acres of land that has been developed and used for air service, as well as commercial and industrial purposes that is leased to a variety of Airport tenants, and programmed to provide future support for air service and/or

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non aviation purposes.


Mission Provide customers with a safe, efficient airport, operating in an environmentally conscious and self-sustaining manner

Vision To promote El Paso International Airport as the premier international gateway for air transportation and distribution through partnerships, customer service and innovation

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Passenger Services

The terminal complex consists of a

EPIA offers unique shopping and

main terminal and two concourses

dining experiences, showcasing

connected by the consolidated security

local and regional goods. In 2009,

checkpoint. The terminal has 15 aircraft

seven new Food & Beverage and

gates and includes nine restaurants,

News & Gifts options were added

three retail shops, four news and gifts

post-security in Concourse B as

stores and seven rental car companies.

part of the Terminal Expansion

There is a travel center that provides for

capital project. The Food Court,

travelers’ business and banking needs

opened in September 2009, pro-

as well as internet access.

vides passengers a combination of

EPIA, with its central location, provides non-stop service to eight of the nation’s ten largest connecting hubs. The six commercial airlines providing service are: American, Continental, Delta, Southwest, United and US Airways.

national brands such as Starbucks Coffee, Quiznos and Pizza Hut, as well as local Mexican favorite Carlos & Mickey’s Express. Additionally, Sun City Travel Mart, Explore! El Paso, and Barnett-Harley Davidson stores were opened to the public in May 2009.

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Air Cargo EPIA offers air cargo services at the Butter-

Processing Center (ITPC), a one-stop inter-

field Trail Air Cargo Center, a development

national trade hub, the first of its kind on the

of 288,000 sq ft warehouse and 1,480,000

U.S./Mexico Border, which provides on-site

sq ft ramp space. It is the largest and most

U.S. Customs and Foreign Trade Zone (FTZ)

modern air cargo complex along the U.S./

services.

Mexico border. This $60 million dollar facility accommodates the four carriers that provide all-cargo services: DB Schenker, DHL, FedEx, and United Parcel Services. This development has the capability to meet demand forecasts for the next 10 years and beyond.

The Foreign Trade Zone No. 68 office is located at the Butterfield Trail Air Cargo Center. The zone consists of 21 sites containing 3,443 acres within El Paso County. The FTZ program helps American and foreign companies improve their competitive position in the global market economy. The FTZ program

The cargo center has roadway infrastructure

allows U.S.-based companies to defer,

for easy access to U.S. Highway 54, Inter-

reduce or even eliminate Customs duties on

state 10, and Mexico via Loop 375.

products admitted to the zone.

EPIA is home to the International Trade

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General Aviation General Aviation (GA) services at EPIA are provided by ďŹ xed-base operators (FBOs), aircraft maintenance providers, non-commercial tenants, and charter service providers. There are two FBOs, Cutter Aviation El Paso and Atlantic Aviation, providing services that include maintenance, fuel sales, aircraft tiedown/hangar storage, ight instruction, and charter services. In 2009, GA activity accounted for approximately 32% of total aircraft operations at EPIA.

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Art in the Terminal EPIA is dedicated to enhancing the El Paso cultural experience. By collaborating with the Museums and Cultural Affairs Department, EPIA has showcased local and regional artists in the Art Windows of El Paso displays located in the meter/greeter area and baggage claim lobby.

Art Windows of El Paso In 2009 the Art Windows of El Paso showcased the artwork created by 5 talented children from Creative Kids, a non-profit community-based art education organization. At the opening reception, the artists signed autographs for the public and were interviewed by the local media. The Creative Kids exhibit was the first Art Windows that highlighted artwork created by children. Their artwork was displayed at the terminal for 7 months.

Beyond the Blue Door Since July 2009, EPIA has proudly displayed the artwork of artist Sam Gilliam “Beyond the Blue Door”. The fabric installation is hanging from the ceiling at the Consolidated Security Checkpoint. The piece is on loan from the El Paso Museum of Art, where it was originally displayed.

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Customer Service Airport Ambassador Program EPIA is continuously striving to maintain the highest level of customer service. Since 2001 the Airport has provided assistance to passengers and visitors through its Holiday Ambassador Program. On high-traffic days during the holidays, airport staff members hand out zip-lock quart bags to passengers in an effort to expedite waiting times at security screening. Throughout the years, the program has continued to receive an overwhelmingly positive public response.

Holiday School Performances EPIA is dedicated to serving the El Paso community, and in keeping with this commitment, the Airport hosts an annual concert series event in which groups from local schools are invited to perform in the terminal throughout the Holiday season. In 2009, about 1,000 students from 30 schools showcased their talent in this program and spread holiday cheer to passengers and visitors.

Educational Programs In keeping with the City of El Paso’s mission to promote and encourage education, EPIA provides students with exposure to different career opportunities in the aviation field. Tours provided year round showcase the terminal, Aircraft Rescue Fire Fighters, Police, Airlines, Transportation Security Administration, Federal Aviation Administration Control Tower, and National Aeronautics and Space Administration.

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EPIA has also been a proud sponsor of the Amigo Airsho Special Guest Sho for ten years, and this year was no exception. In October of 2009, 1,000 area underprivileged and special needs children and adults were given the opportunity to participate in a private pre-AirSho viewing and were special guests throughout the day.


2009 Highlights

Reconstruction of Taxiways “J” & “M” This project, completed during fiscal year 2009, entailed the complete

U.S. Customs & Border Protection General Aviation Facility Project

reconstruction of approximately 8,900

Terminal Renovation & Expansion

linear feet of Taxiway “J” and “M”

The USCBP General Aviation facility at

pavement. The project began FY 2008,

EPIA was renovated to provide first-

at an estimated cost of $13.1 million,

class facilities and amenities to our GA

95% of which was funded by FAA grant

community. The improvements included

The 20,000 sq ft expansion of the

proceeds.

the demolition of existing walls, con-

terminal involves the renovation and

struction of new walls, and a new rest-

expansion of public areas in Concourse

room layout. Recycled materials, such

A and B. The improvements will give the

as the lizard railing and signage, were

terminal a much higher level of custom-

utilized for exterior improvements.

er service by adding new concessions,

Capitalized costs, totaling $.40M, were

restrooms, and hold room space. Proj-

paid for by the Airport Enterprise Fund

ect costs in fiscal year 2009 totaled $5.3

in fiscal year 2009.

M. The retail shops, which were part of the first phase of the project, opened in May 2009. The total cost of the project, estimated at $14.7M, will be funded by the Airport Enterprise Fund.

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Building for the Future Global Reach Science & Technology Park In 2009, EPIA completed the infrastructure development for the new Global Reach Science & Technology Park. This 150-acre property located on airport property will complement existing development and nearby cargo facilities, and will also capitalize on the proposed and strategic location associated with the U.S. Army expansion at Biggs Army Airfield and Fort Bliss. The construction during fiscal year 2009 totaled $3.5M. The total cost of the project, estimated at $10.1M, will be funded by the Airport Enterprise Fund.

Hotel Development Adjacent to Butterfield Trail Golf Club, a nine to fifteen acre site has been reserved for a high-end hotel. This unique opportunity is offered to any entity with a well-known resort brand, strong financial management experience, and the capability to build and manage a resort-style hotel with conference facilities.

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6701 Convair Road, El Paso, TX 79925 p. (915) 780-4700 f. (915)779-5452 www.flyelpaso.com

2009 anual report  
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