The London Borough of Harrow

/W EE E

ET

C

TE XT IL ES

EFFICIENT EFFECTIVE NECESSARY COSTS

G

EXTENDED PRODUCER RESPONSIBILITY

PRODUCER PAYS

NET COST RECOVERY

NET ZERO BUSINESS PROCESS MAPPING FOR PROCUREMENT

It is something we have wanted to do for many years, but as with many things, the day-to-day work on the ground sometimes gets in the way of improvement initiatives… when the offer from DLUHC came, I jumped on it because I am always seeking to improve how Harrow does things and also wanted to hear from an independent external organisation how we could improve.

NATURAL RESOURCES WALES

IN

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WALES POLICYBorough DIAGRAMof OVERVIEW The London Harrow - Project Profile - BPM

LOCAL AUTHORITY

SCHEME ADMINISTRATOR

PROCESSING MRF

LITTER

ENFORCEMENT

DEPOSIT RETURN SCHEME

COLLECTION POINTS

Nimesh Mehta Head of Procurement The London Borough of Harrow

”

RAW MATERIALS

RECYCLABLE MATERIALS

COUNTING CENTRES

BLUE PRINT 1 BLUE PRINT 2 TEEP EPA (1990)

SCHEME ADMINISTRATOR

MANUFACTURER / PRODUCER UK MARKET

BUSINESS SECTOR RECYCLING

EMISSION TRADING SCHEME

RETAIL

ENERGY FROM WASTE

CARBON CAPTURE BUY PRODUCTS

BIODEGRADABLE LANDFILL BAN

CONSUMERS ALL IN CONTAINERS

RENEWABLES

PAY DEPOSIT

LANDFILL

METHANE CAPTURE

17/11/2 2–2

BUY

ANAEROBIC DIGESTION

NEXT

DRAF T

WHOLESALE

REDUCE TONNAGE & CALORIFIC VALUE BLACK BIN WASTE

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ET

NET COST RECOVERY

C

TE XT IL ES

G

PRODUCER PAYS

IN

The London Borough of Harrow has EXTENDED a Procurement Team of eight, providing expert NATURAL LOCAL EFFICIENT RESOURCES AUTHORITY EFFECTIVE PRODUCER WALES NECESSARY procurement services that align with the council’s corporate priorities and vision as well as with RESPONSIBILITY COSTS national agendas such as social value and climate change.

SCHEME ADMINISTRATOR LITTER

Council vision

Corporate priorities

ENFORCEMENT

National requirements RECYCLABLE MATERIALS

DEPOSIT RETURN SCHEME

COLLECTION POINTS

BLUE PRINT 1

PROCESSING MRF

BLUE PRINT 2

MATERIALS Procurement RAW

TEEP EPA (1990)

COUNTING CENTRES

SCHEME ADMINISTRATOR The council’s ethos is based on continuous improvement, and a change in political MANUFACTURER / PRODUCER administration and new Chief Executive have bought a drive for further impetus on value and UK MARKET BUSINESS compliance.

Therefore, the Head of Procurement at REDUCE Harrow Council felt it was the right time SECTOR ENERGY RECYCLING TONNAGE FROM WASTE & CALORIFIC to road test their procurement activity through the business process mapping and provide EMISSION VALUE BLACK WHOLESALE RETAIL BIN WASTE TRADING feedback to the leadership team.

SCHEME

CARBON CAPTURE BUY PRODUCTS

BIODEGRADABLE LANDFILL BAN

CONSUMERS

RENEWABLES

NEXT

LANDFILL

METHANE CAPTURE

17/11/2 2–2

PAY DEPOSIT

DRAF T

BUY

ALL IN CONTAINERS

ANAEROBIC DIGESTION

NET ZERO BUSINESS PROCESS MAPPING FOR PROCUREMENT

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WALES POLICYBorough DIAGRAMof OVERVIEW The London Harrow - Project Profile - BPM

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ENFORCEMENT

MATERIALS

Check steps and stages

MANUFACTURER / PRODUCER UK MARKET

BUSINESS SECTOR RECYCLING

C

I

Identify impWHOLESALE rovementsRETAIL

LOCAL AUTHORITY

The sessions with the procurement team included conducting the process mapping and completing the matrix covering who is SCHEME ADMINISTRATOR ‘responsible, accountable, consulted and informed’ (RACI). Whilst BLUE the 2 days on site created the foundation PROCESSING for the work, activityPRINT did 1 LITTER MRF take place between the sessions to make sure the steps and stages BLUE PRINT 2 for procurement and related governance were captured.

RAW RECYCLABLE ET

Produce RAC

EFFICIENT EFFECTIVE NECESSARY COSTS

DEPOSIT

COLLECTION

TRADING SCHEME

BIN WASTE

NET COST RECOVERY

MATERIALS

TEEP

POINTS activities were identified, EPAbe COUNTING RETURN A number of optimisation which could (1990) CENTRES SCHEME tiered into quick wins, short, medium and long-term improvements SCHEME ADMINISTRATOR – including changes that didn’t need any spending and could actually save the council money. The improvements identified will help make the procurement process leaner, user friendly and more REDUCE ENERGY TONNAGE FROM WASTE & CALORIFIC understandable.

EMISSION VALUE BLACK

CARBON CAPTURE BUY PRODUCTS

BIODEGRADABLE LANDFILL BAN

CONSUMERS

RENEWABLES

NEXT

LANDFILL

METHANE CAPTURE

17/11/2 2–2

PAY DEPOSIT

DRAF T

BUY

ALL IN CONTAINERS

ANAEROBIC DIGESTION

NET ZERO BUSINESS PROCESS MAPPING FOR PROCUREMENT

EXTENDED PRODUCER RESPONSIBILITY

PRODUCER PAYS

G

Complete process map

IN

NATURAL RESOURCES WALES

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WALES POLICYBorough DIAGRAMof OVERVIEW The London Harrow - Project Profile - BPM

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ET

TE XT IL ES

G

PRODUCER PAYS

BLUE PRINT 1

PROCESSING MRF

LITTER

BLUE

2 “I can’t say enough how invaluable the input from Local Partnerships has been, and this isPRINT from RAW ENFORCEMENT RECYCLABLE MATERIALS TEEP the moment we were engaged by the organisation. From initial communicationMATERIALS and contact, the Local Partnerships team have beenDEPOSIT superb.” COLLECTION POINTS EPA COUNTING RETURN (1990) CENTRES SCHEME Nimesh Mehta, Head of Procurement SCHEME ADMINISTRATOR MANUFACTURER / PRODUCER

Nimesh plans to share and apply the principles of process mapping to road test other activity, for UK MARKET BUSINESS example commissioning aspects and contract management – therefore help the council to have an SECTOR REDUCE ENERGY RECYCLING TONNAGE improved end to end commissioning process.

FROM WASTE & CALORIFIC WHOLESALE

EMISSION TRADING SCHEME

RETAIL

VALUE BLACK BIN WASTE

CARBON CAPTURE BUY PRODUCTS

ALL IN CONTAINERS

PAY DEPOSIT

RENEWABLES

THE END! LANDFILL

METHANE CAPTURE

17/11/2 2–2

BUY

ANAEROBIC DIGESTION

DRAF T

BIODEGRADABLE LANDFILL BAN

CONSUMERS

NET ZERO BUSINESS PROCESS MAPPING FOR PROCUREMENT

Also, the council found having the process map in place will allow LOCAL EFFICIENT EXTENDED AUTHORITY EFFECTIVE PRODUCER NET COST the procurement function, and their stakeholders, to remove any NECESSARY RECOVERY RESPONSIBILITY COSTS ambiguity about steps, ownership, and accountability across the SCHEME ADMINISTRATOR commissioning cycle.

IN

NATURAL RESOURCES WALES

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WALES POLICYBorough DIAGRAMof OVERVIEW The London Harrow - Project Profile - BPM