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THE KNOWLEDGE 2019-20


Teaching and Learning Charter All learners at Lancaster & Morecambe College can expect their learning experience to be: CHALLENGING We want you to be the best you can be! Your teachers will expect you to work hard to improve your skills and knowledge and to keep getting better throughout the course. They will ask tricky questions, set challenging work, and will encourage you to think, try hard, and try again. Be prepared to step up!

RELEVANT Your course will cover all the important parts of the vocational area you are preparing to enter. This includes having good reading, writing and maths skills, turning up on time and being in every class. These skills will be essential whether you are moving on to work or to further study. Higher level courses will expect to see a record of good previous attendance and commitment, and employers want punctual and reliable employees. You’ll learn to be an asset to your future workplace or next course of study while here at LMC. INDIVIDUALISED You have your own skills, strengths and needs, so your teachers will adapt their delivery to make sure that YOU are reaching your potential. They will give you more challenging work if you’re flying ahead, and will help you keep up if you need more time or support.

EXPERT Your teachers will be experts in their field, as well as being experienced tutors who know how best to get their knowledge and experience across to you. They will be up-to-date with developments in their area, and will have lots of experience from the workplace to share with you. CLEAR ON FEEDBACK Your teachers will assess you regularly, in lots of different ways, to find out how well you are learning. They will give you clear feedback on the progress you are making, and will set challenging targets with you to help you progress even further. RESPECTFUL Your teachers value the diversity of our community here at LMC, and treat everyone with respect; they will expect you to do the same. LMC is a safe and enjoyable place to learn, and your course team will make sure it stays that way.

As proud and dedicated teachers, trainers and support teams we are all committed to ensuring the best experience for all our learners by embedding these principles in our daily practice and professional development

WELCOMING COMMUNITY • PRODUCTIVE COLLABORATION HIGH EXPECTATIONS • DRIVING SUCCESS • POSITIVE IMPACT


WHAT YOU NEED TO KNOW This guide contains quite a lot of information that is organised A to Z. It will also signpost you to further information, usually on the LMC website or on Moodle

WHO TO CALL IF YOU NEED TO GET IN TOUCH Absence Hotline until 9.30 daily 01524 521533 Course enquiries, financial support 01524 521237 or 01524 521385 Main reception 01524 66215 Additional Learning Support 01524 521245 Safeguarding 01524 521382 Administrators – if you need to get in touch with tutors or assessors Sport, Public Services 01524 521250/521423 Art, Design, Music, Media, IT 01524 521423/521250 Health & Social Care, Childcare, 01524 521351 Business, Travel Hair, Beauty, Hospitality, Access 01524 521262 Construction, Engineering, Energy 01524 521323 Animal & Land Based, Foundation 01524 521379 Learning, Skills for Life, Aspire, ESOL College e-mail addresses for staff are really easy – their initial, a dot, their surname@lmc.ac.uk. For example, John Smith would be j.smith@lmc.ac.uk You can also e-mail student financial support on studentmoney@lmc.ac.uk You can e-mail course enquiries to info@lmc.ac.uk Tell us what you think at studentvoice@lmc.ac.uk

OUR VISION

A place of excellence for training in the technical, professional and creative industries; justly proud of our aspiring, adaptable, work ready graduates

OUR PURPOSE

Working in positive partnerships with employers and other stakeholders to equip our learners to excel in the industry and life skills required for their future destinations. Contributing through education and training to social mobility, community cohesion and economic wellbeing in our local and wider area.


10.00 am – 2.00 pm

10.00 am – 2.00 pm

LMC Shop 10.00 am – 2.00 pm

8.30 am – 4.00 pm 8.30 am – 7.45 pm 8.30 am – 4.00 pm 11.30 am - 1.45 pm 11.30 am - 1.45 pm 11.30 am - 1.45 pm (Outside of term time – Monday – Friday 8.45 am – 2.00 pm)

The Lounge Lunch served

10.00 am – 2.00 pm

8.30 am – 4.00 pm 11.30 am - 1.45 pm

8.45 am – 5.00 pm 8.45 am – 6.00 pm 8.45 am – 5.00 pm 8.45 am – 5.00 pm (Outside of term time – Monday – Thursday 9.00 am – 4.45 pm, Friday 9.00 am – 4.00 pm)

Student & Learning Services

Thursday

8.00 am – 5.30 pm 8.00 am – 6.00 pm 8.00 am – 5.30 pm 8.00 am – 5.30 pm (Outside of term time – Monday – Thursday 8.00 am – 5.00 pm, Friday 8.00 am – 4.00 pm))

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Reception/Switchboard

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OPENING TIMES OF COLLEGE SERVICES 2019/20

Closed

8.30 am – 3.30 pm 11.30 am - 1.45 pm

8.45 am – 4.00 pm

8.00 am – 4.30 pm

Friday


You must check the exact term dates of your course with your tutor, as the above is a framework and dates vary from course to course.

You are expected to take holidays outside term time.

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COLLEGE CALENDAR 2019-20

November December

College Closed - Bank holidays and closure days Term-time - for all classes (including evening classes on Tuesday and Wednesday) * Late Enrolment Evenings Non term time - College closes at 5.30 pm Non term time, but all teaching staff must be in College Induction Week Late Applications Meet the tutor Compulsory for ALL staff. College will be closed (including evenings) for ALL student/client services Professional Development Days - Tuesday 27 August 2019, Monday 6 January 2020, Thursday 2 July 2020 Learning Review Days Friday 11 October 2019, Friday 14 February 2020, Friday 22 May 2020 Self Assessment Day Wednesday 1 July 2020 GCSE Results Day - ALL SECTIONS MUST ENSURE ADEQUATE COVER IN PLACE

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In our communities, values are what help us all to belong and work together in a modern society. At LMC we have a simple set of principles that we know as RESPECT, which also link to the British values, see separate entry in this handbook. They are: • Acting with integrity - this includes abiding by the rule of law and being part of the democratic process • Realising potential - being the best you can be and helping others and relying on others for support • Making a positive difference - being tolerant of others’ beliefs and celebrating what makes us all valued individuals • Creating a sense of belonging and wellbeing - celebrating individual liberties whilst abiding by our laws and valuing the contribution of others through mutual respect • Working together - by doing this we help create wealth, success and wellbeing for ourselves and our communities The way we can all contribute to this is described in LMC Expects.

LMC EXPECTS To succeed at LMC, you need to be absolutely sure what we expect of you and what you should expect of yourself. LMC expects you to fulfil your Learning Agreement. Every student signs this at the beginning of their course - it is on your enrolment form. You agree to: • Attend 100% of your timetabled sessions • Be punctual • Behave in a considerate manner at all times • Complete all your work properly • Take increasing responsibility for your Individual Learning Plan (ILP) • Organise your studies • Limit the amount of paid work you do if you are studying full time • Book holidays outside term time • Start your revision early and prepare thoroughly”


In addition LMC expects you to follow the classroom rules which include: • Please behave politely, sensibly and safely at all times • Please switch off your mobile phone, or other electronic devices etc • Please do not eat or drink in the classroom or workshop, only bottled water is allowed in class • Please do not drop litter • Please leave the classroom or workshop tidy 1. LMC expects you to attend 100% of your timetabled sessions and attend assessment visits if you are a work based learner This means all your subject sessions, English, Maths, work placement and tutorials as well as support sessions or meetings that have been arranged for you. Your attendance will be closely monitored. LMC regards attendance below 95% as cause for concern. If you are unable to attend College due to illness, or any other good reason, you must contact us on the Absence Hotline, 01524 521533 before 9.30am on the first day of absence to let us know. If you receive any form of financial support this will be stopped if your attendance falls without good reason. If your attendance becomes unacceptable, you may lose your place at College. 2. LMC expects you to be punctual You must arrive at all of your timetabled sessions, tutorials and other appointments on time. You must also make sure you have with you all the materials and resources required to take part in a session. If you know that you are going to arrive at College late because of a problem with transport, you must contact us immediately and let us know. 3. LMC expects you to behave in a considerate manner at all times The College is a working community where all people are respected and supported. It is important that during your time at College you show respect and consideration to staff, other students, the College buildings, resources and yourself. You are expected to switch off your mobile phone in class and the Hex. You must refrain from illegal activities whilst on College premises, or from activities which may affect the good name of the College. This includes not attending while under the influence of drugs, alcohol or legal highs. Read the Equality and Diversity Statement displayed around College, for more details.


4. LMC expects you to complete all work properly This means you must stick to the deadlines given to you by your tutors or assessors and make every effort to complete the work to the best of your ability. You will be required to also study in your own time. This includes work based learning portfolios. 5. LMC expects you to use your Individual Learning Plan At various points in the College year, you will be asked to spend time discussing your progress and the level of your performance. You will agree targets with your tutor or assessor and it is important you meet these targets. The College has a wide range of support services so ask for help when you need it. 6. LMC expects you to organise your studies Every course at LMC will require you to compile your notes and materials in an organised way. This means you will need to bring essential items such as stationery, textbooks and kit to College each day and ensure you have everything you need to attend your workplace. You will also need to be organised at home, filing your notes in a systematic way that helps you when it comes to revising or submitting your work and conducting independent research for your portfolios. 7. LMC expects you to limit the amount of paid work you do Courses are demanding and if you are going to succeed you need to give enough time to your studies. You should avoid work commitments during College hours and ensure you do not work so many hours that it affects your studies. 8. LMC expects you to book holiday hours outside of term time Successful students attend well. Holidays in term time are not authorised and absences for holidays will be treated in the same way as any other unauthorised absence. 9. LMC expects you to prepare properly for examinations and assessments. You must attend any examinations and assessments and must revise and prepare as recommended by your tutors and assessors. It is essential that you complete all coursework and portfolio work on time. You should also ensure that work or other commitments do not interfere with your preparations. You should email your tutor to check you have been entered for your exams and to make sure you know the dates and then turn up in good time for the exam.


If you fail to meet the points listed in LMC expects, some or all of the following things will happen: • You will meet with your group tutor or assessor to discuss your progress and identify any problems. We will work with you to give you every chance to succeed, which may include additional help with studies, support from your tutor or a changed timetable. • You may be placed on a supervised timetable, which means that after each session the tutor will sign a form to indicate whether or not your work is satisfactory. • You may be required to meet with your Programme Area Manager to discuss your progress. • You may be put on a contract that specifies exactly what you must do to avoid putting your place at College at risk. • You may be issued with a formal warning that offers you one final chance to retain your place at College by complying with expectations. • If you still fail to meet the LMC expectations, you will be asked to leave College. We want you to succeed at LMC and will work hard to support you and help you meet our expectations. If you ever feel you need some extra help or advice please make sure that you speak to your tutor, assessor, Welfare Officer or Student and Learning Services and they will help you make the best use of the support on offer, which you will find out more about in this handbook. ‘LMC expects’ is available in different formats, fonts, language, Braille or audio, on request from Student and Learning Services As a student at Lancaster & Morecambe College you can expect: • Tuition from suitably qualified tutors and assessors who will help you to gain a recognised qualification • Comfortable classrooms and well equipped workshops and laboratories • Access to College facilities such as The Hex where you can study independently and receive help from staff • Additional information, support and guidance from staff in Student and Learning Services • The opportunity for students including those who are work based, to receive additional support, where appropriate and practical, to compensate for any sensory/physical disability or learning difficulty For more information, visit www.lmc.ac.uk.


A Absence Hotline If you can’t attend College for any reason, call the Absence Hotline which will be answered between 8.00am and 9.30am each morning. Call in each day of your absence so we know what is happening. This will ensure your tutors know why you are not in. Call on 01524 521533 – the number is also on the back of your ID card. Good attendance is important and helps you achieve.

Accessibility The main campus is mostly accessible to people with mobility difficulties. Tell us if you need any help. In case of evacuation there are places of safety around the college. Make sure you discuss this with your tutor at the start of term. Even if your course takes place mostly off campus, as a student at LMC you are entitled to use all the facilities.

Accommodation We don’t have accommodation. If you are in need of emergency accommodation, contact the YMCA on 01524 32737. We also have leaflets on a wide range of welfare issues..

Advice, guidance and help – Student and Learning Services. You’ll find Student and Learning Services at the heart of the College in The Hex. We’d be delighted to see you and can help with a wide range of issues, or find someone else who can help.

Additional Learning Support We offer a friendly, professional and inclusive service. Please talk to us about how we could support you to get the most out of your time at college, get in touch by calling into the Learning Support Office, room B211, emailing learningsupport@lmc.ac.uk, calling 01524 521245 or ask in the Hex and we will come to you.


Alcohol, Drugs and New Psychoactive Substances (NPS) Alcohol, drugs and NPS (formerly known as legal highs) are not allowed on campus. However, if you’d like some help or advice about alcohol and substance misuse, you can contact your course tutor. Anyone found under the influence of drugs, or trafficking in drugs will be disciplined. This includes any paraphernalia (including stash jars or containers) or similar items that could be linked to the use of drugs (possession or supply) which are also classed as specific banned items. The College reserves the right to conduct on site random drug tests. This may lead to exclusion. For further help with drugs issues call Addaction on 01524 239570. Call into Student and Learning Services for more information. If you see someone taking or using illegal drugs, please tell a member of staff.

Appeals This will be explained during your course induction. If you disagree with an assessment grade, first discuss it with the tutor. If you are still dissatisfied, your work will be assessed by another assessor within 10 working days. Should this not resolve the issue, you will meet with your Programme Area Manager who will explain further procedures.

Applications When you want to apply for your next course speak to your tutor or assessor, or come to Student and Learning Services in The Hex.

Assignments Speak to your tutor or assessor first. You can also gain help with assignments - how to carry out research, how to meet the brief and more - look on Moodle or ask a member of staff. We can also offer workshops to help you with new technology – just ask at The Hex.

Assistive Technology (see also Additional Learning Support) We have a range of equipment that makes learning more accessible, please contact Learning Support for information on 01524 521245 or e-mail them at learningsupport@lmc.ac.uk Audio Books on CD You may borrow these from The Hex, with your ID card.

Attendance If you attend and complete your work, you’ll succeed – it’s as simple as that! If you miss classes, you have to catch up, so we expect 100% attendance although we appreciate sometimes people are ill. You must take holiday outside term time, see the dates at the front of this handbook.


B Behaviour Your behaviour should never cause offence to others. Respect yourself and others to keep College a safe, comfortable and welcoming place for everyone. Respect our community. See ‘LMC Expects’ on page 6 for further details.

Bikes Good for your health, your wallet and the environment. We offer secure bike shelters, changing and shower facilities, and free bike checks to all students. The LMC Retail Shop also sells a range of subsidised accessories. For more information and to pick up a local cycling map, pop into The Hex or the Students’ Lounge.

Books General and course related books are available in The Hex. You can borrow up to 8 items at a time as long as you have your ID card.

Bullying Bullying is not tolerated in any form at LMC. Please respect others and do not bully, goad, insult or otherwise hurt or intimidate anyone. If you have cause for concern, speak to your tutor, Pastoral Progress Mentor, Student and Learning Services or any member of staff wearing a staff lanyard. You can also use the Report It button on Moodle.

Buses College provides free buses from out of the area for full time students. If you want to use the bus, ask when you are being enrolled - your ID card will have the bus route printed on it.

Bus Passes –Stagecoach There are special rates for College students and staff – ask at Student and Learning Services in The Hex. If you purchase a ticket a term at a time in advance you can save a massive 20%. This offer is available to part time and work based students too! Check it out as it may make travelling to College much cheaper.


Bus Routes - Free Buses

Burtonin-Kendal High

Walney Bolton-le-Sands

Low

Burtonin-Lonsdale

Austwick

Settle - Ingleton - Bentham - Wray - Caton Sedbergh - Barbon Village - Kirkby Lonsdale - Whittington - Arkholme Walney - Barrow - Dalton - Backbarrow - Newby Bridge Windermere - Staveley - Kendal - Endmoor - Burton - Holme Ulverston - Greenodd - Cartmel - Grange - Lindale - Witherslack - Milnthorpe Carnforth - Bolton-le-Sands For information please see www.lmc.ac.uk/bus Full time students from the Garstang and Galgate area may apply for a free bus pass to use scheduled buses. Please ask at Student and Learning Services in The Hex when you have enrolled.

BUS ROUTES MAP For information please see www.lmc.ac.uk/bus

C Careers You’ll find careers resources in Student and Learning Services in The Hex and also on Moodle. Also ask to speak to a Guidance Officer.

Cash Machines You’ll find the nearest cash machines at Spar in Torrisholme and Scale Hall or Asda.


Childcare Help is available with childcare costs for qualifying students. Contact numbers for nurseries and child minders are available at Student and Learning Services. Call Student and Learning Services for information on 01524 521469 or e-mail studentmoney@lmc.ac.uk

Child Protection See Safeguarding, Prevent and Counselling

Child Sexual Exploitation See Safeguarding

Class Representatives Each class elects a Representative and Deputy during the first few weeks of term. The Class Rep will meet other Class Reps, the Senior Management Team and other College staff on a regular basis to discuss improvements and matters that students are concerned about. Work based students need reps too, so e-mail studentvoice@lmc.ac.uk if you are interested and we’ll get in touch.

Clubs Want to play a sport, try something new or make new friends? Why not join a club? As a member of Lancaster & Morecambe College Students’ Union, you can join, run or create your own clubs. In addition, we have an agreement with the University if Cumbria Students’ Union which means that you can join any if their clubs, societies or groups as well.

Computers Computers are available for your use in The Hex. We have networked PCs and laptops with access to the Internet and Macs and iPads. Printing is available in The Hex. You must follow the rules and regulations at all times when using the computer network, and adhere to the Information Security Policy, which you will find on Moodle and leaflets in the Hex. LMC monitors computer and internet use, please follow the rules.

Computer Helpdesk IT support is available from the Computer Helpdesk in the Hex between 9am-3pm or by phoning ext. 265 anytime.


Complaints Most issues can be sorted out informally, however, if you wish to make a formal complaint, you can discuss the issue with a member of the Student and Learning Services staff, complete a complaints form from Reception or e-mail comments@lmc.ac.uk.

Confidentiality Your personal information will be strictly controlled within College on a ‘need to know’ basis. The College complies with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018. To keep you safe on work placement we may need to share some information with the placement provider. We’ll always discuss this with you first.

Copying All work must be your own. Copying from textbooks, the internet or other students will not be accepted and will result in you having to re-submit original work to pass. This is also known as plagiarism. You may risk disqualification from your course for serious offence.

Coulson’s College restaurant at reasonable prices, running occasional evening and lunchtime services, dates and times advertised through the Hub. Bookings and enquiries through coulsons@lmc.ac.uk

D Data Protection LMC has a policy that usually forbids the release of information about staff and students without their consent. We do share information with our funding bodies and other interested parties about courses and destinations. To keep you safe on work placement we may need to share some information with the placement provider. We’ll always discuss this with you first.

Disciplinary We hope our Disciplinary Procedure is not used much - if we all respect each other it should not be needed. In rare cases, there is a set procedure for the discipline of students which can be found on Moodle. Students who persistently break our policy may be excluded.


Domestic Violence See Safeguarding

Drugs and New Psychoactive Substances (NPS) Drugs and NPS (formerly known as legal highs) are not allowed. This includes any paraphernalia (including stash jars or containers) or similar items that could be linked to the use of drugs (possession or supply) which are also classed as specific banned items. Anyone found under the influence of drugs, or drug trafficking will be disciplined. This may lead to exclusion. The College reserves the right to conduct random drug tests. For help with drugs issues call the Community Drugs Team on 01524 846106, or Addaction on 01524 239570. Speak to your Pastoral Progress Mentor or call into Student and Learning Services in The Hex for more information. If you see someone taking or using illegal drugs or legal highs, please tell a member of staff.

DVDs DVDs may be borrowed free of charge. You may borrow two at a time for up to one week from The Hex as long as you have your ID card.

E Eating and Drinking Purchase food from the Lounge. You may eat packed lunches in the Lounge. Food and drink is not allowed in classrooms or The Hex, though bottled water is acceptable.

E-mail and Moodle You can access your e-mail from any college computer. Your College e-mail is how we will contact you about anything to do with financial support, meetings, the SU and many other things. Check your e-mail, The Hub and Moodle regularly when you start College - there will be all sorts of information for you, plus the chance to win prizes. To log on to your College email initially, your user name is your Student ID number which you’ll find on your student card. Your password is your date of birth entered as 09Apr1999 as an example. You will be prompted to change this password for a new one which has to be 8 characters or more including one capital letter and one number. For example America9.


Emergency Notices Are displayed on every corridor giving details of what to do in an emergency. Please read them so you know what to do, and follow the instructions carefully.

Emergency Number If you are in College and see an emergency situation, you can call the College internal emergency number between 8.30am and 7.30pm for an instant response. Call 399 from any College extension.

Enrolment Any enquiries about enrolment can be dealt with at Student and Learning Services in The Hex. Part time students must enrol before the start of the course.

Equality, Diversity & Inclusion We expect everyone in College (staff, students and visitors) to treat people with respect. We want everyone to feel comfortable, regardless of age, colour, race, religion, belief, language, ethnic origin, gender, sexual orientation, marital status, family responsibility, socioeconomic factors, disability or learning difficulty. Respect and tolerance is also a British value. We have procedures in place to deal with any issues of discrimination and we try hard to make any reasonable adjustment we can for anyone with special needs. Speak to any member of staff if you have cause for concern. To view the full policy visit www.lmc.ac.uk/equality

Equipment Some courses require you to purchase specialist equipment. You will be informed of the cost at interview. Help may be available with costs for qualifying students. Please ask at Student and Learning Services or e-mail studentmoney@lmc.ac.uk. Much equipment is available to loan from the department but may not be new.

E Safety Help protect yourself and your personal information when using computer systems. Stay safe online with our range of ‘no jargon’ information leaflets available around college and on Moodle. You’ll also find for other useful information on Moodle under the Wellbeing button. We expect you to use the internet responsibly.


Events Cross college events take place throughout the year; live music events; health activities; careers fairs; volunteering fairs and more. See your free wallplanner, posters, Moodle or email studentvoice@lmc.ac.uk or drop into the The Hex.

Exams You must turn up for exams you have been entered for. If you are absent, you will be invoiced for the cost. A doctor’s note is required if illness caused you to miss your exam. You will need to bring your College ID photo card for all exams. Exam results will be notified by post. If your exam is in the workplace and you are absent from work, you must call the Absence Hotline on 01524 521533.

Exam Access Arrangements If you have access arrangements at school you will probably be entitled to them again. To find out more, get in touch with Learning Support. Find us in room B212, ring on ext. 481 or e-mail learningsupport@lmc.ac.uk Exam Results You will be notified by post.

F Facebook Join our College Facebook page for all the latest news, including details of College closures in bad weather. You can also join your Facebook course group via this page to connect with classmates and your tutors.

Fiction Have a break from study - a large collection of fiction is available in The Hex.

Functional Skills At LMC we are committed to supporting you to improve your Maths and English skills and gain a 4-9 GCSE grade. If you are not studying GCSE you will be working towards this through Functional Skills.


Fundamental British Values LMC supports British Values, which align with our own Respect Agenda (see the front of this handbook). British Values are: • The rule of law • Democracy • Respect and tolerance • Individual liberty LMC expects you to abide by these values and help keep LMC a safe and inclusive place to study and work.

Fundraising If you’d like to raise funds for charity, talk to the Student Liaison Officer in the Lounge or e-mail studentvoice@lmc.ac.uk.

G Gambling Gambling is forbidden in any form in College. If you are affected by this, speak to any member of staff wearing a lanyard. You can also contact National Gaming Helpline on 0808 8020 133 directly 08:00 am – Midnight daily.

Gap Years and Careers Breaks You can get advice and guidance on the wide range of opportunities available to you for a gap year or career break. Opportunities range from a few weeks to a few years, and include paid work, volunteering, travel and learning in the UK and abroad. Great for people wanting a new experience away from home, find out more from Student and Learning Services in The Hex.

GCSE Maths and English If you are 16-18 with a grade D or 3 in Maths or English, you will be working towards grades 4-9 GCSE.

Grievance LMC has a Student Grievance Procedure. If you feel you are being unfairly treated, speak to your tutor or Student and Learning Services.


H Hair and Beauty Salons Why pay top prices when you can get your treatments here? Find us on the ground floor opposite The Hex or phone extension 229 or 01524 521229.

Harassment Harassment includes threatening or abusive language, behaviour or materials. If you suffer harassment of any kind, please seek help from a member of staff. We have zero tolerance of harassment.

Health and Safety, Fire, Accidents and Emergencies Health and Safety is everyone’s responsibility. There are a few Do’s and Don’ts that you should follow to keep College a safe place to study. DO • Be responsible for your own safety and do not put anyone else at risk through your actions • Dress appropriately for College and use protective clothing as required for the area in which you are working • Know and observe the code of safe working practices that apply to your area of study • Know and observe the rules that are designed for laboratories, studios, kitchens, workshops, sports areas and classrooms as well as those that relate to certain equipment and materials, experiments and exercises • Always be aware of potential hazards and use common sense to try to reduce the risk of accidents • Use the litter bins provided • Use the smoking shelter and don’t smoke anywhere else • Report accidents or near misses • If you are not clear about anything to do with health and safety, always ask for help and advice DON’T • Misuse, neglect, damage or interfere with anything that is provided for safety • Run within College buildings • Obstruct any traffic areas in the College • Ride cycles, motorbikes, or run motorbike engines apart from when entering or leaving the site


• Drop gum or litter • Smoke anywhere outside the smoking shelters – this includes e-cigarettes and shisha pens • In particular, please do not block the corridor while you are waiting to go into a classroom Laboratories, workshops and other practical areas Are designed to be similar to a normal workplace, you must therefore, be careful to follow all the rules and advice, for your own safety and welfare and that of others. DO • Read all the notices about potential hazards in practical work areas • Stop working immediately if asked to do so by a member of staff • Make sure you always use the safest method of moving hot or dangerous materials • Make sure you use the correct method to lift heavy or bulky items • Always ask for help and advice if you are unsure of equipment or processes DON’T • Use any machinery that you have not been trained to use • Misuse chemicals, electricity, gas, compressed air, sharp tools, machinery or fire fighting equipment In the restaurants and eating areas DO • Be extra careful when carrying hot food and drinks • Wipe up anything that accidentally spills STRAIGHT AWAY • Be very careful not to touch hot food preparation surfaces DON’T • Run or push when people might be carrying hot food • Act carelessly with drinks, causing them to spill on floors or on other people

HSW and Safeguarding Committee Meets at least twice a year and has a Student Representative. Have your say; contact the Student Services or the Health and Safety Office for details ext 307/390 or email studentvoice@lmc.ac.uk

H&S on Moodle and The Hub Check out Moodle for the latest news and information on being a healthy and safe College. You could pick up useful information for your assignments


H&S - Fire For a free home fire safety check, installation of free smoke alarms where needed, plus help with a Fire Escape Plan for you and your family phone 0800 1691125.

H&S - Fire Procedure The fire alarm is given by the continuous sound of the fire alarm. • When the alarm sounds, vacate the building immediately. Emergency information notices and fire exit signs are located throughout the College • Use the shortest and safest route to vacate the buildings • DO NOT use the lifts when the alarm sounds • Follow the escape routes marked by arrows • Do not collect personal possessions • Do not leave the College area or grounds unless instructed by an authorised person • If you have mobility difficulties, your tutor will follow the emergency assistance procedure which will be explained during your first week at College. Please ensure a Personal Evacuation Evaluation has been completed, if in doubt contact hsw@lmc.ac.uk. • Do not re-enter the College area or grounds unless an authorised person instructs you Should you discover a fire in the College premises, you must follow the ABCD rules Alarm raise the alarm by breaking the glass Brigade College staff will call out the Fire Brigade Clear out of the building immediately Doors and windows should be closed as you go to prevent fire spreading

H&S - First Aid You can find details of your nearest First Aider on Moodle, on the emergency notices and at reception.

H&S - Emergency Notices Emergency notices are displayed on every corridor giving details of what to do in an emergency. Please read them so you know what to do, and follow the instructions carefully.


H&S - Emergency Number If you are in College and see an emergency situation, you can call the College internal emergency number between 8.30am and 5.00pm for an instant response. Call 399 on a College phone. Outside these times see the Emergency Notice in every classroom.

The Hex Your place for all your information needs. From books and DVDs to money and course advice to Learning Support & Pastoral Progress Mentors – come and see what is on offer.

Homework Most courses, even practical courses, involve some study outside the classroom. Completion of this homework is usually compulsory especially if studying GCSE English and Maths or at Level 3.

Honour Based Violence See Safeguarding.

Higher Education You can progress on to Higher Education at LMC in many vocational areas, please see our HE prospectus. We can also help you find out more about going on to Higher Education. We have a range of resources in Student and Learning Services and keep current prospectuses for many HE institutions. Ask at Student and Learning Services in The Hex for more information. You can find out more about financing HE by visiting www.gov.uk. If you have additional needs you may be able to get support during your HE studies via the DSA. Please contact the Additional Learning Support direct on 01524 521245 to find out more.


I ID cards on LMC campus You must wear your lanyard and display your ID card at all times. You’ll need your lanyard &ID card in order to be served in The Lounge, print, and take resources out of the Hex. If you receive lunch credits, you won’t be served without your card and lanyard. You will be issued with an ID card when you enrol. You will need your ID card to access resources in The Hex, print documents and to log onto the computer network. You will also need your ID card to get a bus pass for the free buses and will be asked to show it to the driver. You need your ID card for online exams too, so keep it safe and wear it while you are in College. If you lose your card you can get a replacement from The Hex for £3.

Individualised Support If you think you need extra help because of a specific gap in your learning or skills, please contact Learning Support for a friendly chat to see what we can do for you, call 01524 521245 or e-mail them at learningsupport@lmc. ac.uk.

Information We have a wide range of information on all sorts of welfare, health and career matters, just ask in the Hex.

iPads iPads are available for use in The Hex with your ID card.

International Opportunities We have many European partners and take part in projects across all of Europe which enables students to undertake placements, training and volunteering opportunities. Your tutor will let you know more.

J Jobs We have employability resources and can help with applications and CVs. We also advertise current Apprentice vacancies.


L Language Language is part of respecting each other and links to the College Respect agenda and British values. Please don’t swear or use abusive or hostile language.

Lanyards Lanyards are compulsory for all students, staff & all visitors to college. Be part of our community and wear your lanyard.

Laptops We have lots of laptops for use in the Hex. As we have Wi-Fi everywhere in the buildings you can also use your own laptops or mobile devices. We also have laptops that can be borrowed for use at home.

Litter Please respect your environment and dispose of rubbish in the waste and recycling bins provided.

Learning Support See Individualised Support.

LMC Studios The college’s own professional recording and rehearsal studios available to rent for students and the public. The studios have produced a number of EPs and albums for bands both locally and nationally. In order to book then get in touch via the facebook page www.facebook.com/LMCStudios or call 01524 521471.

Loans The Advanced Learning Loan will cover the cost of your tuition fees, if you are 19 or over and studying at level 3 or 4. Your first full level 3 is free in the majority of cases if you are aged 19-23 on 1st September 2017 Please ask in The Hex or call 01524 521237 for further information. See our adult course guide for details. Higher education students must apply to Student Finance England for assistance.


M Medicine If you are taking any prescribed medication, you should tell your tutor, who may contact the Head of Estates, Safety and Wellbeing on a confidential basis. Some prescribed medicines can be dangerous so we ask that you discuss storage arrangements with Health and Safety or Additional Learning Support. Your tutor can put you in touch with them.

Mobile Phones You must switch them off in class unless instructed otherwise and in The Hex and they are not allowed in exams at all. You are not allowed to use your mobile phone in the College Nursery. If you are lucky enough to get a new phone, we can recycle your old one. Remember to keep us up to date when you change your mobile number by filling in a change of details form in the Hex. It is important to use social networking responsibly.

Money If you need help with childcare, travel or course expenses, the Learner Support Fund (LSF) is for students who may struggle with the financial cost of coming to College. This does not apply to work based students. Ask at Student and Learning Services for further information. Means testing applies, so ask to see if we can help you. You can contact us at studentmoney@lmc.ac.uk or on 01524 521469. Higher Education students must apply to Student Finance England for assistance.

Moodle Moodle is LMC’s way of communicating with you by putting course materials online for you, and making sure you can find out what you need to know. Moodle is for every student at College, no matter where you study, at Morecambe Learning Centre, in the community or at work. You can access Moodle from any College computer and also log on from home. See what you can find under the Wellbeing button on Moodle.


N Neighbours Please respect our neighbours – use the litter bins in college before leaving, park responsibly if you come in a car and please respect the fact that although it is daytime, people are entitled to live in an environment where they do not have to listen to students being disruptive.

O Office 365 Office 365 is free for all students, you can access Word, Excel, etc. via the Cloud, or download to your home computer. Log on and use your College email to have a chance of winning a ÂŁ25 voucher monthly.

P Parking - Torrisholme Road entrance only Students may park on the Torrisholme Road car park using any designated spaces except those reserved for people with disabilities. There is pressure on space at busy times and if you are able to cycle or use public transport, it would be much appreciated. We only permit vehicles which have valid insurance and tax. Please observe the speed limits. Smoking is not allowed in cars on College grounds. You park at your own risk and cars must not be left overnight without letting the Security Office know. You may be fined if you park in the wrong place.

Payments and Refunds Payment When you enrol at the start of your course, you will be assessed for fees. If you are under 19 at the end of August, you will not pay fees. Many students are eligible for fee remission if you receive benefits or are below 24 and studying for your first level 2 or 3. For fees over certain amounts you may pay in instalments. Ask in The Hex for further information. You can pay for most things in the Hex.


Refund of Fees Policy This policy covers course fees, exam fees, books and material fees and Business Training Services fees. LMC will refund all fees in the event of course cancellation or overcharged fees. A credit note can be issued at the discretion of the College if exceptional circumstances prevent students from starting their courses and supporting evidence is provided. Ask in The Hex for further information.

Personal Property Storage space is limited so please do not bring valuables to College. You are responsible for your own property at all times. Lockers are available in some areas for students with equipment storage needs – your tutor will advise you.

Photocopying You can photocopy in The Hex, you’ll need your ID card. You will have a credit on your ID card for printing and photocopying, so please use it wisely. You can top up your credit at the Computer Helpdesk in the Hex.

Practical Areas You may have lectures in workshops, salons, kitchens etc. Rules apply in these practical areas and are for everyone’s safety. Listen to instructions and follow rules to keep everyone safe.

Prayer Room We have a room for Reflection located in A Block. Please ask a member of staff in The Hex, there is a simple code of conduct for use of the room, which is locked when not in use.

Prevent Prevent is the government initiative to prevent people being drawn into extremism, being radicalised and ultimately terrorism. LMC supports the Prevent agenda which links to Safeguarding and British values. We all want to live in a safe and fair society. Prevent is about stopping people being drawn into criminal activity without realising it. If you are concerned about anything, tell a member of staff right away.

Printing You are expected to print only what you need. Try and edit your work on screen, and print on both sides as we are committed to sustainability. You won’t be able to print without your ID card. Each student will have printing credit on their ID card at the start of the September term. When that has been used, you can purchase more printing credit from the Hex.


Progression We want you to succeed and will support you all the way. When it is time to take the next step you can get advice about careers, other College courses or higher education from Student and Learning Services in The Hex or from your tutor.

R Reduce, Reuse, Recycle We are committed to sustainability – please tell us your ideas to make the world a better place. Please do your bit and use the appropriate recycling bins around college.

Restaurant Coulson’s, in the Business & Conference Building, is a fine dining restaurant at bargain prices. Call 01524 521224 to book.

Review You will have a review with your tutor regularly and will compile an Individual Learning Plan (ILP). We want you to succeed and will support you and help you with your studies. You can access your ILP on Moodle or will be given a paper copy. This is an important document for you to look at on a regular basis and to discuss any issues with your tutor. Reports will be sent home three times a year of you are aged 16-18 when you enrol.

S Safeguarding We have an established procedure to deal with disclosure of abuse under the Child Protection Act 1989. This also includes vulnerable adults. Safeguarding applies to everyone at college. Please come to Student and Learning Services in The Hex, who will arrange for you to talk confidentially to a Pastoral Progress Mentor or the Pastoral & Safeguarding Manager. All staff have a duty of care to pass on information relating to safeguarding to the Pastoral & Safeguarding Team. We want all our students to have a great time here at College and your tutor will be able to help you with most of the problems you may face whilst here. However, if you have a more personal problem, speak to your Pastoral Progress Mentor who are here to help you and your tutor find the best solution.


We can put you in touch with lots of specialist organisations, to empower you to make the best choice for your wellbeing. To contact your Pastoral Progress Mentor, you or your tutor can email us at - Pastoral & Safeguarding Team@lmc.ac.uk The Senior Safeguarding Team is: Maggie Dodd, Director of Personal Development & Welfare 01524 521401 Beverley Martindale, Safeguarding Manager 01254 521382

Safe Learner - see also Confidentiality LMC takes your safety seriously. It is important you tell us anything we need to know to keep you safe. You’ll also find lots of ideas and tips to help you with the Health and Safety aspects of your coursework by clicking on the Wellbeing button in Moodle.

Sexual Health We want to help you take responsibility for your sexual health. Condoms can be obtained from staff in The Hex or via your Pastoral Progress Mentor. Information for all methods of contraception, chlamydia screening and any other sexual health areas can also be obtained Free by contacting CaSH 0300 1234 154, www.cashlancashirecare.nhs.uk, for details of local clinics.

Shop Situated in the Lounge and selling a selection of essentials, including cards, small gifts and a range of LMC branded products.

Smoking, E-Cigarettes and chargers We would rather you didn’t smoke, for the sake of your health. We are a smoke free College. If you wish to smoke you must use the smoking shelters near the Torrisholme Road entrance at the back of D block, or the shelter near the Engineering block. Smoking is not allowed anywhere else on the campus and you will be disciplined if you ignore this rule. This includes e-cigarettes and shisha pens. E -cigarette chargers are not permitted on site.

Sport at LMC You can take part in a range of sporting activities at LMC, no matter what you are studying. Email a.cowperthwaite@lmc.ac.uk


Student Finance England You’ll need to apply through Student Finance England if you plan to go on to Higher Education next year. Apply online and ask in the Hex as you will need the College buzzword to apply, and it is a good idea to get your application checked.

Student Governors The College has a Board of Governors who meet on a regular basis to make sure the College is running smoothly and meeting the needs of the people who use it. There is also a place on the board for a Student Governor. You can also be a Student Governor if you are a work based student. This is an important responsibility and also looks very good on your CV. If you’d like to find out more, please drop into The Hex or e-mail studentvoice@lmc.ac.uk or see www.lmcsu.org/student-governors

Sustainability Sustainability is about respect: respect for the environment, each other and our communities. Please help us make a difference. Let us know your suggestions by popping in to the Students’ Lounge and speaking to the Student Liaison Officer.

T Transfer If you decide you want to change course, please speak to your tutor or come and talk to someone in Student and Learning Services. We will ensure you have all the facts to make the best decision for you.

Transport See Bikes, Buses and Bus Passes.

Tutorial Support You will be allocated a Personal Tutor or an assessor who will be your first point of contact for your time in College. You will meet with your tutor or assessor on a regular basis in tutorials or at reviews.


U UCAS Is the Universities and Colleges Admissions System and if you aim to go on to Higher Education you need to know about UCAS. Application is electronic and you will need to apply as soon as you can in the Autumn Term. Ask your tutor or staff in The Hex for guidance. We also have a wide range of HE prospectuses, which can be found in The Hex. If you have any special requirement that may affect your time at university, please contact the Additional Learning Support team who will be able to advise how to get extra support.

V Volunteering at LMC Volunteering is a great way to gain new experiences, meet new people, and increase confidence, whilst doing something worthwhile that benefits others. It’s also great for your CV or UCAS statement. What are you waiting for? See www.lmcsu.org/volunteer or contact studentvoice@lmc.ac.uk.

W Weather In case extreme adverse weather causes us to close College, we will notify local radio stations. Information will be available through Facebook and Twitter, which you’ll be able to access through the College’s main website.

Wet Room We have a fully accessible wet room including hoist, Closamat toilet, adjustable bed for changing and shower facilities. Please contact Additional Learning Support on learningsupport@lmc.ac.uk

Work Experience This is an important and essential part of many courses at College and is a stepping stone into the world of work. Many students gain employment through work experience, so make sure you impress your work placement with your attitude. For your own safety, you must not attend a work placement unless you know it has been approved by College. To keep you safe in your placement, we may need to share some information with the placement provider. We’ll always discuss this with you first.


WiFi The whole campus is Wi-Fi enabled so you should be able to access the internet most places around college and certainly in any of the buildings. You can connect to LMC Wi-Fi with your student ID number@student then your password.

USEFUL NUMBERS Your tutor

College Numbers Main Campus (Switchboard) Absence Hotline Student and Learning Services Computer Helpdesk Student Money Team Learning Services Hair & Beauty Salon Coulson’s Restaurant Morecambe Learning Centre

01524 66215 01524 521533 01524 521237 01524 521265 01524 521469 01524 521269 01524 521229 01524 521224 01524 410365

Young People’s Service Lancaster Morecambe

01524 581170 01524 581171

Inspira Barrow Kendal

01229 824052 01539 730045

Concerned about money matters? Tax Credits Helpline 0845 300 3900 Benefits Agency www.gov.uk/benefitadvisor You or someone you know worried about gambling? Gambling Gamcare 0808 802 0133 (Advice and guidance on gambling problems)

Welfare Rights Where you can get help and information on welfare benefit issues Lancaster 0300 123 6739


Citizens Advice Bureau Where you can receive information, advice and support on any issue North Lancashire 01524 400405 Windermere 01539 446464 Barrow 01229 830367

The Law - Police Control Centre Non emergency

101

Health - The Health Service NHS Direct 111 (Information about GP services, support groups and Health care advice) NHS Smoking Helpline 0800 022 4332 Addaction 01524 239570 Student and Learning Services 0800 306 306 Celebrating Cycling 01524 582629 CaSH Sexual Health Services 0300 1234 154


COLLEGE ADDRESS AND TELEPHONE NUMBERS Lancaster & Morecambe College Morecambe Road Lancaster LA1 2TY Telephone 01524 66215 Student & Learning Services The Hex Course enquiry line 0800 306306 All other enquiries 01524 521237 Morecambe Learning Centre 66-68 Euston Road Morecambe LA4 5DG Telephone 01524 410365 Absence Hotline until 9.30am daily Telephone 01524 521533 Tell us what you think studentvoice@lmc.ac.uk

COLLEGE E-MAIL Use your College e-mail account – ask when you enrol. We’ll use your College e-mail to keep in touch so check it often. /lmcollege

@lmcollege

@lmcollege

/lmcflix

/lmcollege

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The Knowledge Student Handbook 2019-20  

LMC The Knowledge Student Handbook 2019-20 - everything you need to know as a student studing at Lancaster & Morecambe College.

The Knowledge Student Handbook 2019-20  

LMC The Knowledge Student Handbook 2019-20 - everything you need to know as a student studing at Lancaster & Morecambe College.

Profile for lmcollege