WEDD Course Catalog

Page 65

Complete in 2 to 7 Weeks

911 Telecommunications 2 to 7 weeks

Upon completion students get:

Certifications in 911 Telecommunications, CPR and Emergency Medical Dispatch

Job opportunities:

Law enforcement agencies or military

Salary range students expected to earn:

$38,870 - $42,940 annually

Salary source:

Bureau of Labor Statistics

Where our past program graduates are employed:

Police and fire departments, ambulance dispatch centers, transportation/freight companies, call centers

Program cost:

911 Telecommunications - $300 Emergency Medical Dispatch - $250 Cardiopulmonary Resuscitation (CPR) - $50 Combined Course - $600

Included in cost:

Polo shirt, class materials

Financial aid eligibility:

No

Program highlights:

911 Telecommunications • APCO Public Safety Telecommunicator (PST) certified course • Meets American National Standards as contained in the ANSI-approved minimum training standard for public safety telecommunicators (APCO ANS 3.103.2.2015) Cardiopulmonary Resuscitation • Participants receive First Aid/CPR/AED certification upon successful completion Emergency Medical Dispatch (EMD) • Prepares participants to test for APCO EMD Certification

Program description:

911 Telecommunications • Five-week, 80-hour course consisting of classroom and hands-on training, including keyboarding and listening and responding to actual 911 and non-emergency calls Cardiopulmonary Resuscitation • Eight-hour American Heart Association course Emergency Medical Dispatch (EMD) • Two-week, 40-hour course identifying roles and responsibilities, legal and liability issues, quality assurance and stress management for Emergency Medical Dispatchers Combined Course • Designed for those seeking certifications in 911 Telecommunications, CPR and EMD

Contact information:

Carrie Havens 216-987-3033 www.tri-c.edu/dispatch Updated: 5/2017

Fall 2017 • To register call 866-933-5175 • For complete course listing: www.tri-c.edu/workforce - 63 -

| PUBLIC SAFET Y |

Completion time:


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